2016 JEEP GRAND CHEROKEE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    7 stranded, 32 unsafe

    39
    incidents
    Typical range: 22,500–51,000 mi

    Median 39,500 mi, based on 46 reports (23% had no usable mileage)

    • "WHEN I BRAKED FOR PEDESTRIANS, THE AUTO STOP FEATURE TURNED OFF ENGINE AS I ENTERED A SLOPED PARKING SPACE. AFTER PEDESTRIANS CLEARED, I DEPRESSED THE ACCELERATOR. WHEN THE ENGINE EVENTUALLY RESTARTED, THE CAR SURGED FORWARD AND HIT A WALL AT THE END OF THE…"~6,000 mi, complaint #1397940
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BILL CRAFT CHRYSLER, JEEP, DODGE, RAM, [REDACTED ADDRESS], LYNCHBURG, 24501), BUT THE CAUSE OF THE FAILU…"~17,400 mi, complaint #1401104
    • "THIS IS NOW 4TH OR 5TH TIME. DRIVING CAR, CAME TO A STOP THEN IT STALLED ON ME. THIS TIME SOMETHING DIFFERENT HAPPENED. AFTER TRYING TO SHUT DOWN, RESTART IT AUTOMATICALLY WENT INTO 4 LOW! I WAS ABLE TO GET INTO A PARKING LOT OF THE SIDE OF THE ROAD UNLIKE…"~31,678 mi, complaint #1704136
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO RESUME NORMAL DRIVING. THE CONTA…"~51,000 mi, complaint #1683470
    • "THE VEHICLE HAS HARD STARTS, AND OCCASIONALLY SHUTS OFF WHILE DRIVING WHEN THE VEHICLE START AND STOP SWITCH IS ON IT WILL SHUT OFF WHEN YOU STOP AND WILL NOT TURN ON UNLESS YOU PUT IT IN PARK AND START IT UP."~95,000 mi, complaint #1656873
  2. #2

    transmission automatic

    2 stranded, 33 unsafe, 2 annoyance

    37
    incidents
    Typical range: 2,000–62,000 mi

    Median 25,000 mi, based on 29 reports (29% had no usable mileage)

    • "THIS IS A FOLLOW ON TO A COMPLAINT FILED A FEW WEEKS AGO. I CAME HOME FROM A BUSINESS TRIP ON 4/5/2016. I STARTED THE JEEP IN THE DAILY GARAGE AT BWI AND WARNING LIGHTS CAME ON FOR THE STABILITY CONTROL AND ENGINE. THE GEAR INDICATORS (P, N, D, ETC.) WERE FLAS…"~500 mi, complaint #1278707
    • "THE ELECTRONIC GEAR SHIFTER IN THIS VEHICLE WENT FROM PARK TO ROLLING DOWN A HILL. I WAS PARKED AND PROCEEDED TO EXIT THE VEHICLE WHEN IT STARTED ROLLING BACKWARDS. I JUMPED BACK INTO THE VEHICLE AND HIT MY RIGHT KNEE ON THE STEERING WHEEL AND DASH BOARD. T…"~2,900 mi, complaint #1258184
    • "WHEN ACCELERATING FROM A STOP AT ABOUT 20MPH ON A CITY STREET AND ONCE ENTERING A FREEWAY ENTRANCE, CAR WOULD STOP ACCELERATING, THE RPM TACHOMETER WOULD SPIKE HIGH BUT CAR DOES NOT MOVE FOR A COUPLE OF SECONDS THEN ABRUPTLY TRANSMISSION ENGAGES THEN VIOLENTLY…"~28,750 mi, complaint #1396041
    • "VEHICLE WAS IN PARK AT STARTUP. WITH FOOT ON BRAKE, I PUSHED THE START BUTTON. WITH ENGINE RUNNING, TRANSMISSION WOULD NOT SHIFT OUT OF PARK. AFTER TURNING THE ENGINE OFF AND BACK ON MULTIPLE TIMES, IT FINALLY ALLOWED ME TO SHIFT (3RD TIME AFTER IT SET FOR A F…"~62,100 mi, complaint #1646254
    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while in park(Park) and attempting to shift to drive(D), the transmission failed to shift to the desired position. The check engine warning light was illuminated. The contact stated that a ha…"~155,347 mi, complaint #2106262
  3. #3

    engine internal

    18 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=13, median 70,000 mi, no reliable range below 25 reports.

    • "6.4L HEMI ENGINE KNOCK SMELLS LIKE BURNING COOLANT"~20,000 mi, complaint #1590532
    • "ON 9/20/20 AT APPROX 4:30PM EST, AS WE LEFT A PARKED POSITION AND BEGAN EXITING A PARKING LOT, WE SUDDENLY SMELLED A STRONG ODOR THAT WAS SIMILAR TO THE SMELL OF BURNING CLUTCH PLATES, WE THEN OBSERVED BLACK SMOKE COMING THROUGH THE FRONT PASSENGER VENT. I IM…"~49,700 mi, complaint #1694179
    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle began to vibrate, and he heard an abnormal noise. The contact stated that the check engine warning light was illuminated. The contact was able to drive to his des…"~82,500 mi, complaint #1779273
    • "SEVERE BUCKING & JERKING WHILE DRIVING. MORE MODERATE BUCKING WHILE CAR IS IDLE. CODES BEING THROWN ARE P0406 & P0301. IT HAS ALSO THROWN A P0402 AS WELL. I'VE REPLACED THE EGR VALVE AS WELL AS ALL SPARK PLUGS AND THE PROBLEM STILL HAS NOT BEEN SOLVED. MY FUEL…"~94,000 mi, complaint #1690394
    • "The contact's son owns a 2016 Jeep Grand Cherokee. While the owner was driving at an undisclosed speed, the check engine warning light illuminated. The contact was informed that the vehicle had been running rough and idling roughly prior to the warning light b…"~129,045 mi, complaint #2170465
  4. #4

    other

    1 stranded, 8 unsafe, 9 annoyance

    18
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "THE WIDE SCREEN RADIO IS NOT SECURE ENOUGH TO PREVENT THIEF. THIEVES BREAK OUT LEFT PASSENGER REAR DOOR WINDOW, CLIMB IN AND IN TWO MINUTES STEAL THE RADIO. MORE SECURITY NEEDS TO BE IN PLACE ON THI RADIO."~1,715 mi, complaint #1302077
    • "LESTER GLENN DEALERSHIP, TOMS RIVER, NJ DOES NOT ACKNOWLEDGE THIS RECALL!"~6,900 mi, complaint #1344968
    • "MONTHS AGO, I WAS ADVISED OF AN ISSUE THAT WOULD CAUSE A DESTRUCTIVE VEHICLE FIRE. AS OF THIS DATE THERE IS NO CORRECTION AVAILABLE FOR THE RECALL AND NO INDICATION THAT MY VEHICLE WILL BE REPLACED IF IT IS DESTROYED BY THE RESULTING FIRE. FURTHER, THERE IS…"~10,000 mi, complaint #1727209
    • "LESS A COMPLAINT RIGHT NOW BUT HOW DO OUT SHUT OFF THE ENGINE IN CASE OF A BRAKE FAILURE WITH A KEYLESS START? CURRENTLY THE ONLY WAY TO SHUT OFF THE ENGINE IS WHEN TRANSMISSION IS IN PARK. IF THERE IS A KILL SWITCH INSIDE THE CABIN I DON'T KNOW WHERE IT'S LOC…"~39,000 mi, complaint #1485466
    • "******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ ******* "~56,800 mi, complaint #1896583
  5. #5

    unintended acceleration

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=18, median 2,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING DOWN A HILL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS DRIVEN DOWN HILL. THE MANUFACT…"~1,100 mi, complaint #1302570
    • "AFTER PUTTING CAR IN DRIVE, IT SUDDENLY ACCELERATED."~9,610 mi, complaint #1371514
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. AS THE CONTACT SHIFTED INTO THE DRIVE POSITION, THE ENGINE REVVED AND ACCELERATED UNCONTROLLABLY. THE CONTACT WAS NOT ABLE TO CONTROL THE VEHICLE AND CRASHED INTO A BUILDING. THE SIDE AIR BAGS ON THE FRONT DRIVE…"~11,000 mi, complaint #1329473
    • "VEHICLE WAS PARK AT DRIVE THRU ATM. VEHICLE WAS PLACED BACK INTO DRIVE AND AS. TAKE BRAKE WAS RELEASED, VEHICLE ACCELERATED WITHOUT GAS PEDAL BEING PRESSED. VEHICLE WENT INTO FORWARD MOTION RAPIDLY AND BRAKE HAD TO BE APPLIED TO STOP VEHICLE. SAME INCIDENT HA…"~12,600 mi, complaint #1369607
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING LOW SPEEDS, THE ACCELERATOR PEDAL SUDDENLY TRAVELED TO THE FLOORBOARD, THE VEHICLE ACCELERATED, AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A…"~45,848 mi, complaint #1620997
  6. #6

    engine cooling

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "OEM WATER PUMP FAILED AT 29,000 MILES, IN JULY 2019, COMPONENT WAS RR. ON 4/8/2021 AT 35,900 MILES WATER PUMP FAILED AGAIN."~35,900 mi, complaint #1740366
    • "The contact's daughter owns a 2016 Jeep Grand Cherokee. The contact stated that the vehicle was repaired under previous ownership under NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling); however, the recall repair failed to prevent a recall-related…"~125,000 mi, complaint #2230411
    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 60 MPH, the vehicle overheated, and the vehicle decelerated to 45 MPH. The engine hot message was displayed. The vehicle was towed to the local dealer, where it was dia…"~136,249 mi, complaint #1935427
  7. #7

    airbag system

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT RENTED A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE FORCEFULLY. THE DRIVER SIDE AIR BAGS DEPLOYED AND LEAKED A CHEMICAL SUBSTANCE ONTO THE DRIVER'S…"~2,200 mi, complaint #1264573
    • "CALL WHILE BEING STOPPED CHANGES HEIGHT AT STOP AND GO LIGHTS AND WHEN BEING PARKED OR STARTED WITHOUT MY INTERVENTION. I TOOK IT FOR REPAIR THEY FOUND A FAULTY AIR COMPRESSOR BUT JEEP INSTRUCTED DEALER NOT TO FIX."~39,000 mi, complaint #1566340
    • "THE VEHICLE WAS IN MOTION ON A CITY STREET, THE AIR BAG LIGHT COMES ON AND OFF, VEHICLE HAS NOT BEEN INVOLVED IN ANY TYPE OF ACCIDENT SO NOT SURE WHY THE LIGHT IS COMING OFF OR ON? THANKS"~49,258 mi, complaint #1716844
  8. #8

    seat mechanism

    5 unsafe, 3 broken

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND OCCUPIED, THE DRIVER'S SIDE HEAD REST EXPLODED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE SANFORD ([REDAC…"~21,880 mi, complaint #1618194
    • "CHILD GOT INTO BACK SEAT PASSENGER SIDE AND UPON ATTEMPTING TO BUCKLE HIS SEAT BELT THE BUCKLE CRACK AND FELL APART."~30,000 mi, complaint #1535299
    • "PASSENGER SEATS HEAD REST BROKE RANDOMLY AND POPPED OUT."~38,000 mi, complaint #1571860
    • "THE HEADREST ON THE DRIVER SEAT OF MY 2016 JEEP GRAND CHEROKEE POPPED OPEN WHILE I WAS PARKED IN THE GARAGE."~71,000 mi, complaint #1735846
    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at approximately 60 MPH, the driver's head restraint exploded, which caused him to sustain a whiplash injury. No warning lights were illuminated. The vehicle was taken to a loca…"~96,000 mi, complaint #1851675
  9. #9

    battery and charging

    2 stranded, 5 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "VEHICLE SUDENTLY LOSTPOWER WHILE TRAVELING 45 MPH, TAC WENT TO 800 RPM,VEHICLE TRAVELED .5 MILES AT 10 MPH AND WOULD NOT RESPOND TO GAS PEDAL PRESSURE VEHICLE SUDDENTLY RETURNED TO ROAD SPEED. DASH BOARD INFO SAYS VEHICLE WILL NOT OPERATE IN AUTO BECAUSE BA…"~1,850 mi, complaint #1438262
    • "I HAVE A BRAND NEW LEASE AND MY ALTERNATOR HAS TO BE REPLACED. THE BATTERY IS NOT BEING CHARGED, THE DOME LIGHTS AND HEADLIGHTS DIM INTERMITTENTLY WHILE DRIVING OR PARKED. THE CAR HAS ALSO STOPPED WHILE DRIVING IN THE MIDDLE OF TRAFFIC AND MAGICALLY TOOK OFF A…"~40,000 mi, complaint #1523777
    • "WHEN DRIVING AND COMING TO A LIGHT MY STOP/START WILL KICK ON AND WILL SHUT OFF MY LIGHTS TO MY VEHICLE AND THE POWER TO MY RADIO. WHILE AT A STOP LIGHT MY LIGHTS WILL DIM AND GET BRIGHTER ALONG WITH MY VOLTAGE JUMPING UP AND DOWN FROM A LOW OF 10V TO A HIGH O…"~54,000 mi, complaint #1697153
    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was jumpstarted and taken to an independent mechanic, where it was determined that the battery needed to be replaced. The vehicle was repaired; howeve…"~87,000 mi, complaint #1917724
  10. #10

    throttle and pedal

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=12, median 45,500 mi, no reliable range below 25 reports.

    • "ELECTRONIC THROTTLE CONTROL WARNING LIGHT APPEARED ON 2 OCCASIONS, ACCOMPANIED BY SUDDEN LOSS OF POWER. ONE EVENT OCCURED IN HEAVY HIGHWAY TRAFFIC AND NEARLY RESULTED IN A MULTI-VEHICLE ACCIDENT. ESTIMATED SPEED WAS 60 MPH. THE OTHER EVENT OCCURED WHILE ENTERI…"~6,000 mi, complaint #1376579
    • "WHILE DRIVING I HEARD A CRUNCHY NOISE, I STOPPED THE VEHICLE AND HAD TROUBLE TO TURN IT BACK ON, AFTER A FEW TRIES THE VEHICLE TURNED ON. I DROVE ABOUT 3 MILES AND CHECK ENGINE POPS OUT, I WAS ON THE WAY TO A DEALER TO FIND OUT WHAT IS GOING ON ... MY VEHICLE…"~23,700 mi, complaint #1437656
    • "LOSS OF POWER.... ELECTRONIC THROTTLE SENSOR. AGAIN SECOND TIME LOST POWER IN MY VEHICLE ON HIGHWAY 299 IN SHASTA COUNTY HEADED HOME TO TRINITY COUNTY CA . AGAIN I HAD NO CELL SERVICE. THIS TIME I HAD MY 9 YEAR OLD DAUGHTER WITH ME OUR DOG AND A VEHICLE FULL O…"~44,855 mi, complaint #1641305
    • "BACKING UP TO PARKING SPOT A HOME, FROM A DEAD STOP I GOOSED THE THROTTLE TO GO UP A SLIGHT INCLINE AND THROTTLE STUCK WIDE OPEN IN REVERSE. STOOD ON THE BRAKE FOR 20FT WHILE FIGHTING THE THROTTLE, HIT THE SIDE OF GARAGE AND THREW IT INTO DRIVE AND CONTINUED T…"~52,000 mi, complaint #1663547
    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 60 MPH, the vehicle suddenly jolted, lost power, and went into LIMP Mode, almost causing a rear-end crash. The message "Service Electronic Throttle Control" was di…"~256,000 mi, complaint #2183152
  11. #11

    fuel pump

    4 stranded, 2 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "VEHICLE ENGINE QUITS SUDDENLY AND WITHOUT WARNING ON HIGHWAY. DRIVER WAS TRAVELING APPROX 65 AT TIME OF INCIDENT. UNABLE TO RESTART.(FIRST INCIDENT- 6.30.17 EST. ODOMETER 24 K MILES . SECOND INCIDENT ON 7.21.17 VEHICLE NO START AFTER DEALER FINISHED WORK. TH…"~24,000 mi, complaint #1419213
    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to start. The vehicle was sputtering and hesitating while being started. There were no warning lights illum…"~30,000 mi, complaint #1963820
    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 75 MPH, the vehicle stalled. The check engine warning light had remained illuminated. The contact was able to veer off to the side of the road where the vehicle was tow…"~41,000 mi, complaint #1831800
    • "DRIVING DOWN THE HIGHWAY AND LOST ALL POWER. WILL NOT RESTART. TOWED TO DEALER THEY SAY IT'S FUEL PUMP RELATED. IT IS A FUEL PUMP RELAY WHICH IS A VERY KNOWN ISSUE (RECALL) ON 2011-2013 BUT NOT ON ANYTHING NEWER."~42,000 mi, complaint #1690470
  12. #12

    lighting exterior

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "MY JEEP.GRAND CHEROKEE 2016 75TH ANNIVERSARY FRONT LIGHTS STOPPED WORKING ... FIRST IT WAS THE LEFT AND NOW THE RIGHT, IN 10/29 I TOOK MY CAR TO THE JEEP DEALER FOR THE FIRST PROBLEM AND THEY TOLD ME THAT MY WARRANTY HAD EXPIRED, JUS 40 K MILES, TODAY 12/9 T…"~42,000 mi, complaint #1627235
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. IN ADDITION, WHEN FUELING THE TANK AND ATTEMPTING TO DRIVE, A KNOCKING NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (…"~43,000 mi, complaint #1627709
    • "THE HEADLIGHTS FLICKER FOR A QUARTER SECOND, AND THEN WORK FINE FOR A FEW MINUTES DURING NIGHT DRIVING. THIS OCCURS ON AVERAGE OF ABOUT ONCE EVERY 4 MINUTES OF DRIVING WITH THE HEADLIGHTS ON. ACCORDING TO JEEP FORUMS ONLINE, THIS HAS BEEN A KNOWN SAFETY ISSU…"~55,000 mi, complaint #1621971
    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed at night, the headlights failed to illuminate as needed. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The v…"~160,000 mi, complaint #2009912
  13. #13

    steering electric assist

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHILE DRIVING ON A CITY STREET AND TURNING LEFT, THE POWER STEERING WENT OUT AND IT BECAME VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TURNED OFF FOR A SHORT TIME; WHEN IT WAS RESTARTED, THE PROBLEM WAS GONE. ABOUT 30 MINUTES LATER THE CAR WAS RESTAR…"~4,000 mi, complaint #1368580
    • "WHILE DRIVING TO NASHVILLE, TN WE WERE DRIVING BETWEEN 65 - 73 MPH WITH SPEED CONTROL AND HIT SLOWER TRAFFIC IT FELT LIKE THE VEHICLE LOST POWER STEERING. THE STEERING WAS HARD TO HANDLE ON THE JEEP. IT WOULD PULL EITHER LEFT OR RIGHT AND WOULDN'T SEEM TO GO…"~6,200 mi, complaint #1343719
    • "DEATH WOBBLE WHEN BEING TOWED THE DEALER IS NO HELP ON THIS PROBLEM BECAUSE THEY DO NOT HAVE A SERVICE BULLETIN ON THE 2016 JEEP GRAND CHEROKEE, BUT THERE ON 2014 AND 2015 CHEROKEE. I NEED TO GET JEEP TO FIX THIS PROBLEM. 2016 IS FIRST YEAR FOR GRAND CHEROK…"~12,000 mi, complaint #1403113
    • "WHILE I WAS DRIVING, THE POWER STEERING WENT OUT. IT COULD HAVE CAUSED MAJOR ACCIDENTS. THE FIRST TIME, A REPAIR SHOP RESET THE EPS (ELECTRIC POWER STEERING) MODULE AND NO PROBLEM FOR 6 MONTHS AFTERWARDS. A DEALERSHIP CHECKED IT OUT AFTER AND SAID NO ISSUE…"~44,000 mi, complaint #1734333
    • "WHILE DRIVING AT APPROXIMATELY 30 MPH, THE JEEP SUDDENLY JOLTED AND THE ENGINE STALLED. I SAFELY PULLED TO THE SIDE OF THE ROAD, PLACED THE VEHICLE IN PARK AND TRIED TO RESTART THE ENGINE. IT IMMEDIATELY STARTED THEN STALLED MULTIPLE TIMES BEFORE ALL LIGHTS…"~74,648 mi, complaint #1566532
  14. #14

    brake hydraulics

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I CAME TO A COMPLETE STOP AT TRAFFIC LIGHT WITH 2 VEHICLES AHEAD OF ME. THE VEHICLE STARTED MOVING SLOWLY EVEN THOUGH MY FOOT WAS FIRMLY ON BRAKE AND AS IT TOUCHED THE FRONT VEHICLE, I QUICKLY HAD TO MOVE THE SHIFT FROM DRIVE TO PARK TO MAKE THE VEHICLE STOP."~23,000 mi, complaint #1507692
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIG…"~33,000 mi, complaint #1291467
  15. #15

    control module

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "SINCE LEASING THIS JEEP IN JULY OF 2016 THERE HAVE BEEN MULTIPLE ISSUES. THE MAIN CODE FOUND SEVERAL TIME IS A LOSS OF COMMUNICATION FROM THE MAIN COMPUTER TO THE REST OF THE AUTO. CODE U220. ISSUES INCLUDE 1) INCORRECT SHIFTING, 2) INCORRECT "BRAKE" WARNIN…"~4,186 mi, complaint #1510283
    • "WHEN I WAS DRIVING ON FWY 4 THE TRUCK WIPERS SUDDENLY START WORKING AND FEEL LIKE THE TRUCK LOST POWER AND KIND OF DRIVE HARD I TRIED TURN OFF WIPERS BUT PANEL TURN ON CHECK ENGINE LIGHT, STABILITY CONTROL INOPERABLE, WARNING LIGHT, ANTI SLIP. SO I SCANNED WIT…"~22,227 mi, complaint #1593519
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE "START, STOP, DISABLE" WARNING MESSAGE ILLUMINATED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BYERS CHRYSLER JEEP DODGE RAM IN COLUMBUS, OHIO WHERE THE FR…"~26,000 mi, complaint #1448140
  16. #16

    infotainment head unit

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE TOUCH SCREEN RADIO WENT OUT. BECAUSE OF THIS, WHEN THE SEAT WARMERS COME ON VIA REMOTE START, THEY CANNOT BE SHUT OFF, SO THE SEAT GETS EXTREMELY HOT. ALSO, IT WILL ACT LIKE IT'S STARTING BACK UP, AND THE BACK UP CAMERA WILL COME ON EVEN WHILE DRIVING FO…"~70,000 mi, complaint #1636759
    • "THE RADIO SCREEN STOPPED WORKING BUT WILL COME BACK AT TIMES. WHEN THE SCREEN GOES BLANK, I CAN'T DO ANYTHING OR ADJUST ANYTHING THAT WOULD NORMALLY BE ON THE SCREEN. WHICH MEANS I CAN NOT CONTROL HEAT OR GET ANY. IT IS LIKE THIS DURING DRIVING OR SITTING STIL…"~79,200 mi, complaint #1721891
    • "UCONNECT RADIO/SATELLITE CHANNELS RANDOMLY CHANGE BY THEMSELVES WHICH IS A REAL DISTRACTION WHILE DRIVING. I STARTED HAPPENING ABOUT A MONTH AGO."~85,000 mi, complaint #1715974
  17. #17

    interior trim

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the driver's side dashboard leather lifted and blocked the defroster from operating as needed. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be repla…"~74,000 mi, complaint #1810895
  18. #18

    key fob and immobilizer

    2 stranded, 3 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE SUDDENLY STARTED WITHOUT THE STARTER KEY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MAD…"~2,400 mi, complaint #1312992
    • "THE CAR DISPLAYS A MESSAGE THAT THE KEY FOB IN NOT DETECTED AND WILL NOT START. THERE IS NO WAY TO USE THE MECHANICAL KEY TO START THE CAR. THIS CREATES A DANGEROUS SITUATION AS THEY DRIVER CAN BECOME STRANDED. TWO DIFFERENT DEALERSHIPS STATE THAT THEY CAN NOT…"~9,000 mi, complaint #1363208
    • "CAR WAS STOPPED, PLACED IN PARK AND LEFT RUNNING IN DRIVEWAY. DRIVER EXITED VEHICLE, MANUALLY LOCKED WITH WITH THE EXTERNAL BUTTON ON DRIVERS HANDLE. DRIVER WALKED AROUND VEHICLE AND UP TO RESIDENCE. CAR BEGAN TO MOVE FORWARD AND DRIVER RAN BACK TO VEHICLE,…"~21,000 mi, complaint #1561861
    • "THE VEHICLE WAS STARTED AND WOULD NOT SHUT OFF. ALL LIGHTS ON DASH CAME ON WHICH COULD HAVE CAUSED AN ACCIDENT TRYING TO READ THEM ALL. HAD TO DISCONNECT FUSES AND BATTERY TO GET ENGINE AND ALL LIGHTS OFF. PUT ALL BACK TOGETHER AND ENGINE WILL NOT TURN OVER AT…"~32,139 mi, complaint #1565564
    • "I WAS DRIVING ALONG AND APPARENTLY MY BATTERY IN MY KEYFOB WENT DEAD. MY ENGINE STOPPED WHILE I WAS DRIVING AND IF I WON'T HAVE HAD JUST BOUGHT A NEW BATTERY I WOULD HAVE BEEN STRANDED. THERE IS NO WAY TO START THE ENGINE WITH KEY"~42,700 mi, complaint #1617692
  19. #19

    steering rack mechanical

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY [REDACTED ADDRESS] ROAD, THE VEHICLE WAS UNABLE TO DRIVE IN A STRAIGHT LINE. THE VEHICLE VEERED TO THE RIGHT OR LEFT ACROSS THE TWO LANE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOUR…"~5,000 mi, complaint #1324026
    • "I OWN A 2016 JEEP GRAND CHEROKEE SUMMIT 4X4 SUV WHICH WAS MANUFACTURED AND MARKETED BY FCA UA LLC AS BEING A RECREATIONAL TOWING (I.E. BEHIND MOTORHOME) COMPLIANT VEHICLE. WHEN TOWING OF THE SUBJECT VEHICLE BEHIND MY MOTORHOME AT LOW SPEEDS I HAVE EXPERIENCED…"~18,000 mi, complaint #1412363
    • "2016 JEEP GRAND CHERROKEE WAS MAKING LEFT 90 DEGREE TURN AT APPROX 5 MPH ON AN A NON-PUBLIC CITY AIRPORT ACCESS ROAD, HIT A SMALL GOLF CART AND STOPPED. DAMAGE TO THE GOLF CART WAS MINOR AND CONSISTED OF BROKEN PLASTIC PARTS. VISIBLE DAMAGE TO THE JEEP WAS A D…"~33,040 mi, complaint #1527048
    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the power steering warning light illuminated, and the steering wheel became difficult to turn in either direction. The vehicle was later towed to the local deal…"~55,000 mi, complaint #1928578
  20. #20

    wiring harness

    2 stranded, 3 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while slowing down and coming to a stop, the vehicle stalled. There were rats detected in the vehicle that chewed the interior wires. There were no warning lights illuminated. The vehicle was…"~157,000 mi, complaint #1875950
  21. #21

    fuel tank and lines

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WAS AT A STANDSTILL, WHEN HE STARTED TO SMELL FUEL INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWN'S STERLING C…"~39,000 mi, complaint #1713953
  22. #22

    stability and traction control

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "NEW, JUST OVER 500 MILES. PARKED OVERNIGHT AT THE AIRPORT. WHEN I STARTED IT WHEN I RETURNED FROM TRIP, SYSTEM REPORTS FAILURE IN ELECTRONIC STABILITY CONTROL AND ENGINE WARNING LIGHT IS ON. IT WOULD NOT GO INTO GEAR, DID NOT RECOGNIZE IT WAS IN PARK, GEAR IND…"~535 mi, complaint #1275964
    • "VEHICLE WITH 50,000 MILES WAS STOPPED AT RED LIGHT AFTER EXITING THE INTERSTATE, CHECK ENGINE LIGHT CAME ON, CONTINUED TO DRIVE THEN WARNING SOUNDS AND DASHBOARD LIGHTS STARTED FLICKERING AND ALMOST EVERY SERVICE ALARM CAME ON, SERVICE ABS, SERVICE STABILITY S…"~50,000 mi, complaint #1648193
  23. #23

    acceleration loss or hesitation

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE VEHICLE LOST ALL ACCELERATION...ON A HIGHWAY...IN A TUNNEL...SURROUNDED BY LARGE TRUCKS. THE VEHICLE COASTED OUT OF THE TUNNEL AND MADE IT TO THE NEAREST SIDING. NO BUTTONS WERE PUSHED AND THE CONTROLS WHERE NOT TOUCHED. BOTH HANDS WERE ON THE WHEEL DURIN…"~650 mi, complaint #1298308
    • "LOSS OF POWER DRIVING DOWN THE HIGHWAY. WENT FROM GOING 60 MPH TO 20 MPH. DEALERAHIP SERVICE COULD NOT FIND ANYTHING WRONG WITH IT. THEY CLEARED CODE AND STATED VEHICLE SEEMED TO BE RUNNING FINE. I WAS DRIVING ON A RURAL HIGHWAY 299 IN TRINITY COUNTY CALIFORNI…"~41,554 mi, complaint #1641314
  24. #24

    adas collision warning

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE SUMMIT MODEL IS EQUIPPED WITH DRIVING SENSORS THAT ACTUATE THE AUTOMATIC BRAKING. WHEN BACKING OUT OF MY DRIVEWAY WHICH HAS A SLIGHT INCLINE, THE BRAKE ALARM GOES OFF AND THE BRAKES SUDDENLY ENGAGE. I HAD THE 2015 MODEL (FCA REPLACED UNDER LEMON LAW) AND T…"~724 mi, complaint #1278142
    • "AT 45 MPH, LEVEL HIGHWAY, NO OTHER TRAFFIC, ACC NOT ACTIVATED, CAR DEPLOYED EMERGENCY STOP, APPLYING HARD BRAKING, UNTIL CAR SLOWED TO APPROX 10 MPH. HAD TRAFFIC BEEN TO REAR, AN ACCIDENT WOULD HAVE HAPPENED. CAR HAD 10340 MILES. ONE PREVIOUS INCIDENT BACKING…"~10,340 mi, complaint #1355954
  25. #25

    glass and windshield

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "6 FEB 2018 @ 0649: BEFORE SUNRISE, TRAVELING AT APPROX 53MPH, TEMPERATURE APPROX 36 DEGREES, FRONT RETRACTABLE PORTION OF PANORAMIC SUNROOF SHATTERED AND DROPPED GLASS INTO THE PASSENGER COMPARTMENT ONTO THE DRIVERS HEAD AND RIGHT SHOULDER. GLASS WAS ALSO DR…"~32,935 mi, complaint #1445739
  26. #26

    instrument cluster

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHILE IN MOTION, AND WITH TWO SEPARATE GOD SPEEDOMETERS OPERATING, MY JEEP STATES THAT WHEN IN MOTION GOING APPROXIMATELY 50-60 MPH, MY KEEPS SPEEDOMETER PLACES ME AT OVER 100MPH. THIS PROBLEM OCCURRED A FEW DAYS AGO. I HAVE EVEN PASSED SEVERAL CHP OFFICERS…"~15,000 mi, complaint #1382512
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENT PANEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE GARY MILLER CHRYSLER DODGE JEEP RAM DEALER LOCATED AT [REDACTED ADDRESS], ERI…"~17,000 mi, complaint #1407771
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN HIS VEHICLE, HE NOTICED THE DASHBOARD RISING AS BUBBLES APPEARED. THE CONTACT MENTIONED THE DASHBOARD FAILURE WAS BECOMING VERY CONCERNING BECAUSE ITS HARD TO SEE THE ROADWAY WHI…"~36,000 mi, complaint #1683871
  27. #27

    power steering hydraulic

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. AFTER THE BRAKE PEDAL WAS DEPRESSED, THE PLASTIC COVERING THE BRAKE PEDAL DETACHED, WHICH RESULTED IN THE CONTACT DEPRESSING THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE CRASHED INTO THE NEIGHBOR'S GARAGE. TH…"~26,000 mi, complaint #1439544
    • "I WAS DRIVING THE VEHICLE AND THE POWER STEERING WENT OUT. I HAVE NO POWER STEERING AND THERE IS A MESSAGE ON MY DASH THAT SAYS POWER STEERING UNAVAILABLE, SERVICE REQUIRED. I HAVE 36, XXX MILES ON IT."~36,246 mi, complaint #1685154
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO VIBRATE, LOST POWER STEERING WITH THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE CONTAC…"~92,000 mi, complaint #1651808
  28. #28

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN MAKING A SUDDEN STOP, THE PASSENGER SIDE SEAT BELT DID NOT LOCK THE PASSENGER INTO PLACE. THE DRIVER'S SIDE DID. THIS WAS TAKEN INTO THE JEEP DEALER, WHERE I WAS TOLD THIS IS CORRECT OPERATION. THE CORRECT PROCEDURE TO MAKE IT LOCK IS TO PULL THE BEL…"~18,000 mi, complaint #1413511
  29. #29

    software or update

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPEC…"~3,000 mi, complaint #1287730
    • "VEHICLE HAS BIZARRE SOFTWARE OR ELECTRICAL PROBLEMS WHICH RESULT IN IT STALLING UNPREDICTABLY. THERE IS AN AUDIBLE "POP" SOUND FROM THE SPEAKERS AND THE DISPLAY FLASHES OVER WHITE AND THE VEHICLE STALLS. IT CAN BE RESTARTED BUT THE PROBLEM RECURS. MY JEEP DEAL…"~12,000 mi, complaint #1400691
  30. #30

    sunroof

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I WAS DRIVING STRAIGHT ON THE HIGHWAY AT ABOUT 65 MPH ON 12/13/19 WHEN I HEARD AN EXPLOSION, AND SUDDENLY GLASS WAS RAINING DOWN ON ME. THANKFULLY MY NEWBORN WAS NOT IN THE BACKSEAT AT THE TIME! MY SUNROOF WAS SHATTERED; I DIDN'T SEE ANY DEBRIS HIT MY CAR PRIO…"~22,000 mi, complaint #1628804
    • "ON JUNE 15,2019 MY SUNROOF ON MY 2016 JEEP GRAND CHEROKEE EXPLODED AS I WAS EXITING A GARAGE. THE EXPLOSION SOUNDED LIKE A GUNSHOT AND I WAS SHOWERED WITH GLASS."~30,236 mi, complaint #1576301
    • "MY SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY. I WAS GOING ABOUT 65 AND THERE WERE NO OTHER VEHICLES AROUND ME. THERE WAS NOTHING THAT COULD HAVE FLOWN OFF THE CAR. IT EXPLODED OUT OF THIN AIR."~32,000 mi, complaint #1527085
  31. #31

    abs module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I've had issues with my vehicle since 2021 -engine light first appeared on the dashboard and towed my car to a Jeep dealership. Vehicle was "repaired" (have the documentation, if needed), but the engine light remained on. I have since driven this vehicle for…"complaint #1971485
    • "Abs module malfunctioned and caught on fire"complaint #2200848
  32. #32

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY 2016 JEEP GRAND CHEROKEE PULLS TO LEFT EXTREMELY HARD ON HIGHWAY SPEEDS TO THE POINT MY VEHICLE WILL TURN ON ITS OWN ON THE HIGHWAY AND I HAVE TO ADJUST THE STEERING WHEEL CONSTANTLY TO THE RIGHT TO AVOID HITTING INTO A WALL OR OTHER OBJECT TURNING MY CAR I…"~2,000 mi, complaint #1434765
    • "WHEEL WOBBLE STEERING PULLING TO SIDE WHILE DRIVING"~20,000 mi, complaint #1590522
  33. #33

    brake pads and rotors

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BRAKES SQUEAL FIRST THING THEN LATER. LESS THAN 8500 MILES. DEALER SAYS THIS IS NORMAL."~8,000 mi, complaint #1335528
    • "SINCE CAR WAS PURCHASED BRAND NEW IN MAY 2016, THE FRONT BRAKES SQUEAKED. TOOK CAR BACK TO DEALER FOR REPAIR AT 5,000 MILES DEALER STATED REPAIR TO BRAKE WAS MADE. HOWEVER, PROBLEM CONTINUES AND HAPPENS ALL THE TIME DURING STOP AND GO TRAFFIC. TOOK CAR BACK…"~10,300 mi, complaint #1332861
  34. #34

    engine oil consumption

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Jeep Grand Cherokee. The contact became aware of an oil leak coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was discovered that oil had leaked into the c…"~130,000 mi, complaint #1981764
  35. #35

    evap system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was a leak in the evap system. The…"~63,635 mi, complaint #1850005
  36. #36

    heater core and blower

    1 broken, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the A/C system was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the blower motor fuse was burned, melted, and needed to be replaced. The vehicle w…"~150,000 mi, complaint #2027938
  37. #37

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "IT WAS PARKED IN THE NERO ELLIE, I WAS IN A HURRY AND COULD NOT GET THE VEHICLE IN PARK SO I PUT IT INTO NEUTRAL, WENT AROUND BACK OPEN THE REAR GATE DOOR, THEN CLOSED IT, THEN AS I WENT TO GET BACK INTO THE JEEP AND OPEN THE DOOR TOUCHED THE STEERING WHEEL TH…"~13,000 mi, complaint #1481122
    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AND PLACED IN PARK. ONCE THE CONTACT EXITED THE VEHICLE, IT BEGAN ROLLING BACKWARDS. WHILE ATTEMPTING TO RETRIEVE A PACKAGE FROM THE REAR SEAT, THE CONTACT FELL DU…"~37,000 mi, complaint #1541480
  38. #38

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Tires: Pirelli 285/40R22. Tires failed: Front passenger + Both -Driver/Passenger tires. Failures did not occur concurrently. I am writing to report significant issues with the Pirelli tires on my vehicle, raising serious safety concerns. (Usage, two tires - 1…"complaint #2072772
    • "265/50R20 Cooper Evolution H/T, all 4 tires have cracks all the way around each tire, possibly sidewall defects. Tires were purchased new from Bob’s tire in Attalla, Alabama. "complaint #2167659
  39. #39

    trunk or liftgate

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "NO WARNING CHIME WHEN TRUNK IS OPEN. HOW CAN THIS BE? TRUNK OPENED AS I WAS BACKING INTO GARAGE!"~14,500 mi, complaint #1392973
  40. #40

    wheel or rim

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while the vehicle was receiving tire maintenance service, the contact was informed that all 20 lug nuts were swollen. The contact took the vehicle to the local dealer, where it was diagnosed…"~104,000 mi, complaint #1900142
  41. #41

    wiper and washer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING IN THE RAIN, WATER DRAINED INTO THE VEHICLE THROUGH THE WINDSHIELD AND INTO THE ELECTRICAL COMPONENTS, WHICH CAUSED THE LIGHTING TO TURN OFF TEMPORARILY. THERE WAS NO WARNING INDICATOR ILLUMINATED.…"~84,000 mi, complaint #1546083
  42. #42

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I have a problem with my air system no air when i turn it on and when i turn the heat on its cold"complaint #2001200
  43. #43

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY 2016 JEEP GRAND CHEROKEE WERE THE AIR BAG NEXT TO DOOR AND FRONT WINDOWS HAS A LARGE BLIND SPOT. THIS IS NOT SAFE FOR MAKING RIGHT TURNS OR PEOPLE WHO CROSS FROM MY RIGHT OR FOR THE MATTER LEFT TURNS CAN CREATE THIS BLINDS TURNS WHERE SECONDS MATTER IN DRIV…"complaint #1444861
  44. #44

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE BACKUP SYSTEM WAS FAULTY. 1. WHEN IN THE REVERSE MODE THE BACK UP CAMERA SENSES WHEN AN OBJECT IS CLOSE AND INITIATES THE BRACKS. 2. I PUT IN REVERSE AND CHECKED AROUND INCLUDING THE SCREEN AND STARTED TO BACK UP AND THE BRAKES JOLTED AND STOPPED THE J…"complaint #1311437
  45. #45

    cruise control conventional

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TOOK SEVERAL TIMES TO DISENGAGE THE CRUISE CONTROL EVEN AFTER HAVING NEW SOFTWARE UPDATE INSTALLED."~41,500 mi, complaint #1566347
  46. #46

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CAR WAS PURCHASED AS A CERTIFIED PRE-OWNED ON FEB. 2018 IN PREPARATION FOR OUR RETIREMENT VACATION. WE DROVE IT LOCALLY FOR A COUPLE OF MONTHS AND THEN SET OUT CROSS COUNTRY ON MAY 15TH. WE DROVE TO MASSACHUSETTS WITHOUT INCIDENT, THEN HEADED BACK WEST NEAR TH…"~38,000 mi, complaint #1506345
  47. #47

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The transmission on this 2016 grand jeep Cherokee had completely went out due to fluids being in the transmission. Which is causing a head gasket problem as well. This car was regularly serviced. Only had this vehicle 7-8 months. My safety was put at risk whe…"complaint #2159376
  48. #48

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "During a routine trip, in a suburban area, on a cold winter morning my 2016 Jeep Grand Cherokee Laredo was running rough and losing power as soon as I started it. The engine light came on and we immediately stopped driving and had it towed for repairs. The De…"complaint #2056137
  49. #49

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The DPF exhaust flange bolts broke, causing exhaust gasses to leak from joint into cabin. Known issue with eco diesel vehicles. "complaint #2038250
  50. #50

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There is a water leak in the rear cargo compartment of the jeep. Searching on-line I saw that there were numerous complaints of water leaking which may cause an electrical fire. There was suppose to be a recall on 2014 - 2016 Jeeps but when I entered my VIN…"complaint #1920690
  51. #51

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WAS DRIVING ON THE ROAD WHEN ALL OF A SUDDEN THE DASH BOARD LIGHTS STARTED BLINKING AS WELL AS GEAR LIGHT BY THE SHIFTER. LOST POWER AND COSTED TO A STOP IN THE MIDDLE OF THE LEFT TURN LANE. THIS IS THE FIRST TIME I HAVE ENCOUNTERED THIS PROBLEM SO FAR."~121,000 mi, complaint #1702236
  52. #52

    paint and clearcoat

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The paint on my hood has bubbling underneath. I’m not sure but someone informed me this was a manufacture related incident when the vehicle was painted and not done correctly, causing paint bubbling. This is only on the front hood area on both side of jeep…"complaint #1998034
  53. #53

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE VEHICLE WAS PARKED INSIDE THE SHOP AND I WAS VACUUMING OUT THE REAR CARGO AREA OF A 2016 JEEP GRAND CHEROKEE (I WAS A DETAILER FOR FOR A LOCAL JEEP DEALERSHIP) WHEN THE STRUTS FOR THE REAR GATE GAVE OUT AND THE DOOR DROPPED AND LANDED ACROSS MY BACK. I HA…"complaint #1354893
  54. #54

    tpms

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY NAME IS [XXX] AND I RECENTLY (03/09/2018) PURCHASED A 2016 JEEP GRAND CHEROKEE (VIN# [XXX]). THE FOLLOWING DAY MY TPMS SENSOR LIGHTS CAME. I DIDN'T THINK MUCH OF IT, TRIED PUTTING AIR IN MY TIRES BUT IT DIDN'T WORK. I TOOK MY CAR IN TO SERVICE THE PROBLEM…"complaint #1466883
  55. #55

    transfer case awd

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving 35 MPH, the contact was unable to shift the vehicle out of 4WD-Low. The vehicle hesitated while attempting to accelerate. The 4WD warning light was illuminated. The vehicle was taken…"~123,000 mi, complaint #1938396
  56. #56

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The shifter failed. It won’t come out of park."complaint #2007039
  57. #57

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2016 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT TIRES WOBBLING FROM SIDE TO SIDE WHILE BEING TOWED BY MOTORHOME. *SMD THE CONSUMER STATED HE PURCHASED THE VEHICLE TO TOW BEHIND A 40 FOOT DIESEL MOTORHOME. ON OCTOBER 12, 2016, WHILE TOW…"complaint #1342427

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP GRAND CHEROKEE directly.