2015 JEEP GRAND CHEROKEE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    seat mechanism

    253 unsafe, 15 broken, 2 annoyance

    270
    incidents
    Typical range: 50,000–86,000 mi

    Median 70,000 mi, based on 168 reports (49% had no usable mileage)

    • "UPON ENTERING THE VEHICLE, I FOUND ACTIVE HEAD RESTRAINT (AHR) ON THE PASSENGER SIDE IN A DEPLOYED POSITION. VISUAL INSPECTION SHOWED THAT PLASTIC ENCASING SAFETY PIN HAS CRACKED AND ALLOWED THE PIN TO SEPARATE, WITH METAL HOOKS ON THE OPPOSITE SIDE RETAINING…"~12,700 mi, complaint #1693930
    • "THE PASSENGER ACTIVE HEAD RESTRAINT DEPLOYED UNEXPECTEDLY AND JOLTED MY WIFE'S HEAD HURTING HER NECK WHICH IS STIFF AND SORE. THE CAR WAS PARKED ON CITY STREET AND MY WIFE JUST STEPPED IN AND SAT DOWN WHEN THE HEAD RESTRAINT DEPLOYED. THE TWO HOOKS INSIDE TH…"~49,060 mi, complaint #1692142
    • "DRIVER SIDE ACTIVE HEADREST RESTRAINT DEPLOYED WHILE PARKED. NO ACCIDENT OCCURRED. MATERIAL FAILURE CAUSED THE DEPLOYMENT, THE HEADREST IS NOW BROKEN AND NEEDS TO BE REPLACED. "~65,000 mi, complaint #1700041
    • "THE DRIVERS SIDE HEADREST RETAINING MECHANISM FAILED WHILE WE WERE DRIVING DOWN THE ROAD. IT WAS A VIOLENT EVENT, THAT HIT ME IN THE BACK OF THE HEAD WHEN IT HAPPENED. THIS COULD REALLY CAUSE SOMEONE TO LOSE CONTROL OF THEIR VEHICLE. WE WERE ON A SURFACE STREE…"~81,100 mi, complaint #1746460
    • "SHORTLY AFTER I TURNED RIGHT, WHILE LEAVING A PARKING LOT AT LOW SPEED, OUT OF THE BLUE I WAS FORCEFULLY HIT IN THE BACK OF MY HEAD. I PULLED OVER IN CONFUSION TO ASSESS WHAT HAD HAPPENED. THERE WERE NO FLYING OBJECTS IN THE CAR, NOR OTHER CARS BEHIND ME, AS…"~160,841 mi, complaint #1704507
  2. #2

    transmission automatic

    4 stranded, 181 unsafe, 1 annoyance

    186
    incidents
    Typical range: 3,500–37,500 mi

    Median 11,000 mi, based on 200 reports (24% had no usable mileage)

    • "GEAR SELECTOR LEVER IS VERY DIFFICULT TO ENSURE THAT THE OPERATOR HAS SELECTED THE PROPER GEAR. WHAT WAS AN INTUITIVE FUNCTION IN ALMOST ALL VEHICLES IS IN THE VEHICLE NOW REQUIRES TOO MUCH TIME TO MAKE VISUAL CHECKS THAT PROPER GEAR SELECTION IS MADE. ITS P…"~600 mi, complaint #1270113
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION, THE VEHICLE SUDDENLY MOVED OR ROLLED BACKWARDS. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD SWITCH OUT OF GEAR AND WOULD NOT ACCELERATE. THE VEHICLE ALSO E…"~5,000 mi, complaint #1325377
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER INDEPENDENTLY SWITCHED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE V…"~11,000 mi, complaint #1291721
    • "TAKATA RECALL- WHILE DRIVING AT SPEEDS ABOVE 35 MILES, IT FEELS AS IF THE VEHICLE SLOWS DOWN AS IF THE GEARS CHANGED AND IT REQUIRES MORE PRESSURE TO BE APPLIED TO THE GAS ACCELERATOR FOR THE VEHICLE TO GO THE SAME SPEED. THIS HAS HAPPENED MULTIPLE TIMES AT SP…"~28,204 mi, complaint #1581193
    • "CAR GOING FORWARD SLOWLY ....ATTEMPTING TO PARK CAR.... PLACED SHIFT LEVER TOWARDS PARK ,ALL THE WAY FORWARD...PUSHED THE IGNITION BUTTON.(TO SHUT OFF IGNITION). OPENED DRIVERS DOOR TO GET OUT & FOUND CAR MOVING BACKWARDS ,ENGINE STILL RUNNING .....APPLIED…"~250,000 mi, complaint #1264224
  3. #3

    airbag system

    67 unsafe

    67
    incidents
    Typical range: 35,000–82,000 mi

    Median 69,000 mi, based on 43 reports (53% had no usable mileage)

    • "ON AUGUST 15TH 2015, I BROUGHT MY VEHICLE IN FOR A RECALL THAT I RECEIVED IN THE MAIL, ON THE LETTER IT STATES IT IS FOR ORC MODULE, SO I WENT INTO THE DEALERSHIP RAY BRANDT DODGE, JEEP ON WESTBANK EXPRESSWAY TO HAVE MY RECALL TAKEN CARE OF, WELL PRIOR TO BRIN…"~5,700 mi, complaint #1213602
    • "I WAS DRIVING HOME FROM WORK TODAY 9/29/[REDACTED ADDRESS] AND WAS TRAVELING AROUND 40MPH COMING UP TO A RED LIGHT WHEN ALL OF THE SUDDEN THE ACTIVE HEADREST ON THE DRIVERS SIDE DEPLOYED STRIKING ME IN THE BACK OF THE HEAD WITH ENOUGH FORCE IT FELT LIKE A PUNC…"~46,700 mi, complaint #1607482
    • "PASSENGER SEAT HEAD REST AIR BAG DEPLOYED WHILE SITTING IN GARAGE"~70,000 mi, complaint #1631257
    • "ACTIVE HEADREST RESTRAINT (AHR) DEPLOYED WITH NO ACCIDENT. CAN WAS IN MY DRIVEWAY. DEALERSHIP SAYS PART BROKE INSIDE. REPLACEMENT NORTH OF $1000."~82,000 mi, complaint #1582129
    • "2015 Jeep Grand Cherokee. The contact stated while his wife was driving the vehicle at an undisclosed speed, the driver side air bag suddenly deployed hitting the drivers head, the vehicle was not involved in a Collison at all. The dealer was not notified of t…"~123,830 mi, complaint #2206305
  4. #4

    seatbelt and pretensioner

    52 unsafe, 7 broken

    59
    incidents

    Commonly reported, insufficient mileage data - n=17, median 57,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR SEAT BELT LATCH WAS AT AN ANGLE BELOW THE SEAT. AS A RESULT, THE CONTACT WAS UNABLE TO LATCH THE SEAT BELT. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO PURCHASE SEAT BELT…"~1,865 mi, complaint #1222065
    • "HEADREST SAFETY (AHR) DEPLOYED WHILE I WAS DRIVING ON A CITY STREET AND HIT MY PASSENGER'S HEAD WITH VIOLENCE. I ALMOST CAUSED A SERIOUS ACCIDENT BECAUSE THE NOISE OF THE HEADREST DEPLOYMENT WAS LOUD AND I THOUGHT THAT SOMEONE HIT MY CAR ON THE PASSENGER SIDE.…"~52,000 mi, complaint #1661266
    • "ACTIVE HEADREST RESTRAINT DEPLOYED WHILE DRIVING ON THE INTERSTATE. NO REAR COLLISION OR OTHER ACCIDENT OCCURRED. DEALERSHIP INDICATES THE "TABS" BROKE OFF AND THEREFORE CANNOT BE RESET. QUOTED ME $816 TO REPLACE THE HEADREST. SEEMS EXORBITANT. AND SOMETHING T…"~57,000 mi, complaint #1640449
    • "AT ALL TIMES, THE DRIVERS SIDE SEAT BELT WILL NOT RETRACT. VERY UNSAFE! THE BELT HAS TO MUCH SLACK AFTER I HAVE CLICKED IT IN PLACE. I HAVE TRIED WASHING/CLEANING THE BELT WITH NO IMPROVEMENT. DEALERSHIP STATES IT WILL COST ME $500-$750, AND THAT MY WARRA…"~67,000 mi, complaint #1658720
    • "ACTIVE HEAD RESTRAINT DEPLOYED WITHOUT A CRASH OR REAR IMPACT. IT DEPLOYED WHILE DRIVING 65MPH ON THE HIGHWAY."~133,000 mi, complaint #1679768
  5. #5

    engine stall or no start

    11 stranded, 38 unsafe, 1 annoyance

    50
    incidents
    Typical range: 36,500–107,000 mi

    Median 75,000 mi, based on 69 reports (36% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CRANK SHAFT SENSOR AND THE…"~798 mi, complaint #1178847
    • "AFTER A STOP AT A STOP SIGN OR RED LIGHT, WHEN TURNING INTO TRAFFIC (RIGHT OR LEFT), I BEGIN TO LOSE ALL ACCELERATION AND MY CAR GOES DEAD! I HAVE TO TRY VERY HARD TO STEER MY CAR OFF ROAD IF I CAN AND THEN PUT THE CAR IN PARK AND START MY CAR UP ALL OVER AGAI…"~26,000 mi, complaint #1682245
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, WITH HER CHILDREN IN THE VEHICLE, THE VEHICLE STOPPED COMMUNICATING WITH THE ENGINE AND NO RPM. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RE…"~60,000 mi, complaint #1689441
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED AT LINWOOD MOTORS PADUCAH ([REDACTED ADDRESS], PADUCAH, KY 42001) UNDER AN UNKNOWN RECALL CAMPAIGN. THE CONTACT STATED THAT THE FUEL ECONOMY WAS GREATLY REDUCED A…"~92,000 mi, complaint #1675072
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign N…"~200,000 mi, complaint #1871667
  6. #6

    other

    29 unsafe, 21 annoyance

    50
    incidents
    Typical range: 9,000–86,500 mi

    Median 49,000 mi, based on 41 reports (61% had no usable mileage)

    • "DRIVING AT [REDACTED ADDRESS] WITH FOUR PEOPLE IN CAR ON A SUNNY DAY WHEN THE BACK WINDOW JUST EXPLODED. THE BACK HAD NOT BEEN OPENED IN A WEEK. THE CAR IS LESS THAN THREE MONTHS OLD WITH 1570 MILES ON IT."~1,570 mi, complaint #1235922
    • "ON FRIDAY MAY 20, 2016 I STOPPED AT THE SHELL GAS STATION TO GET A CUP OF COFFEE. I PLACED THE VEHICLE IN PARK (ENGINE RUNNING) AND EXITED THE VEHICLE. AS I WALKED TO THE STORE, OUT OF THE CORNER OF MY EYE I SAW MY GRAND CHEROKEE BACKING UP ACROSS THE LOT. I…"~14,000 mi, complaint #1291514
    • "MY FAMILY (1 YEAR OLD, 4 YEAR OLD, DOG, WIFE, AND I) WERE DRIVING FROM NC TO NY. WE STOPPED OUTSIDE OF ERIE SO I COULD GET SOME FOOD AND MY WIFE COULD WALK THE DOG. FOR A FEW MINUTES SHE TOLD BY THE CAR WITH THE DOOR OPEN WALKING THE DOG WHILE I GOT FOOD. WE G…"~43,000 mi, complaint #1584313
    • "MY JEEP WAS PARKED ON A LEVEL AREA WHILE IT WAS RAINING AND WHEN I OPENED MY TRUNK I NOTICED WATER LEAKING INTO THE TRUNK AREA FROM THE CEILING FLOWING RATHER QUICKLY. IT APPEARS TO BE COMING FROM THE AREA WHERE THE PASSENGER REAR QUARTER PANEL AND THE ROOF ME…"~71,730 mi, complaint #1702673
    • "R ROLLED INTO TREE,DRIVERS DOOR WAS JAMMED. WALKED TO HOUSE GOT KEYS AND HUSBAND WHO CLIMBED OVER THE CONSOLE AND BACKED THE CAR OUT FROM BETWEEN TWO TREES DROVE TO OUR HOUSE.THE CAR WAS ORIGINALLY IN PARK STANDING STILL I WAS NOT IN THE CAR WHEN THIS HAPPENE…"~190,511 mi, complaint #1285874
  7. #7

    engine internal

    4 stranded, 41 unsafe, 2 annoyance

    47
    incidents

    Commonly reported, insufficient mileage data - n=18, median 57,000 mi, no reliable range below 25 reports.

    • "TWO HOURS AFTER ARRIVING HOME, I WAS AWAKEN TO FIND MY BRAND NEW 2015 JEEP GRAND CHEROKEE ON FIRE, WHILE STATIONARY AND PARKED NEAR MY HOME. A FIREMAN STATED THAT IT APPEARS TO BE RELATED TO THE ENGINE. I RECENTLY PURCHASED THE VEHICLE IN OCTOBER 2015, REPLA…"~3,800 mi, complaint #1259913
    • "CONTINUAL ENGINE PROBLEM LIGHT DUE TO EGR SENSOR FOULED. HAVE HAD IT SERVICED NUMEROUS TIMES. CAUSES ACCELERATION ISSUES AND SHIFTING ISSUES. VEHICLE ACCELERATION CAUSES A SAFETY ISSUE IN TRAFFIC WHILE MOVING AND WHEN TRYING TO ENTER TRAFFIC FROM A STOP.…"~30,000 mi, complaint #1645976
    • "MY 6.4 HEMI HAD A LIFTER FAILURE. IT HAS BEEN VERY WELL MAINTAIN OIL CHANGES EVERY 3/5700 MILES. 1000 MILES AGO HAD THE OIL CHANGE. AS IT GOT WARMER THE ENGINE HAD A 'TICK' NOISE. TOOK IT INTO THE DEALERSHIP TO FIND OUT A VERY COMMON LIFTER ISSUE HAS HAP…"~54,345 mi, complaint #1684453
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service electronic system warning light illuminated. In addition, the contact stated that the vehicle drove abnormally rough. The vehicle was driven…"~85,000 mi, complaint #2150055
    • "THE VEHICLE ENGINE HAD A CLICKING/TICKING NOISE FOR WELL OVER A YEAR. WE BROUGHT THIS ISSUE UP WITH THE SERVICE DEPT AND WERE TOLD IT WAS NOTHING TO WORRY ABOUT. WHILE DRIVING HOME [REDACTED ADDRESS] THE VEHICLE STARTED TO HESITATE/STUTTER AND WE HAD A PROBLEM…"~138,200 mi, complaint #1648034
  8. #8

    control module

    1 stranded, 27 unsafe, 6 annoyance

    34
    incidents
    Typical range: 8,500–83,000 mi

    Median 39,000 mi, based on 42 reports (35% had no usable mileage)

    • "A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE…"~1,150 mi, complaint #1166199
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL FLICKERED ON AND OFF. THE VEHICLE STALLED ON MORE THAN ONE OCCASION WITHIN THE SAME DAY. IN ADDITION, THE VEHI…"~12,000 mi, complaint #1323665
    • "VEHICLE DROVE FINE BUT WHEN TURNED OFF, THE DASH LIGHTS STAYED ILLUMINATED. WOULDNT TURN OFF EVEN AFTER A FEW HOURS. NEXT MORNING IT WOULDNT START AND GAVE A FULL HOST OF "SERVICE SYSTEM IMMEDIATELY" PROMPTS. SOUNDED LIKE IT WOULD BEGIN TO TURN OVER, BUT WOULD…"~44,100 mi, complaint #1568374
    • "PARKED THE CAR ON A RAINY NIGHT POST A [REDACTED ADDRESS]. 2.5 HOURS AFTER THE CAR WAS TURNED OFF, THE ALARM SYSTEM AND OTHER ELECTRICAL COMPONENTS BEGAN TO GO OFF INTERMITTENTLY, NOT IN THE TYPICAL ALARM PATTERN. KEY FOB AND LOCK WOULD NOT RESPOND. CAR WOULD…"~60,000 mi, complaint #1634897
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 45 MPH and making a right turn, the vehicle inadvertently turned in the opposite direction and the contact lost control of the steering wheel. The traction control warning light was…"~177,060 mi, complaint #1842980
  9. #9

    parking brake

    34 unsafe

    34
    incidents
    Typical range: 3,000–16,000 mi

    Median 5,500 mi, based on 46 reports (8% had no usable mileage)

    • "VEHICLE ROLLS FORWARD WHILE IN PARK. SHIFT SELECTOR IS IN PARK AND THE VEHICLE ROLLS. MARKED CRASH DUE TO ONE INSTANCE WHERE IT ROLLED IN TO THE HOUSE DECK. NO DAMAGE TO EITHER VEHICLE OR DECK OTHER THAN MINOR SCRATCHES. THIS HAS HAPPED SEVERAL TIMES AND I…"~500 mi, complaint #1256017
    • "I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!…"~3,600 mi, complaint #1291528
    • "I PULLED INTO A PARKING LOT, PUT THE VEHICLE INTO PARK AND LEFT THE ENGINE RUNNING. I GOT OUT OF THE VEHICLE, WHEN IT STARTED TO ROLL BACKWARDS. I ATTEMPTED TO CLIMB INTO THE VEHICLE TO STOP IT, WHEN I FELL TO THE GROUND AND THE LEFT FRONT TIRE OF THE VEHICL…"~9,000 mi, complaint #1221071
    • "VEHICLE ROLLS FORWARD WHILE IN PARK WHILE IN DRIVEWAY."~22,606 mi, complaint #1359702
    • "AT A PATIENTS HOME. JEEP WAS PARKED, APPROXIMATELY 10 MINUTES WENT BY AND ONE OF THE PEOPLE IN THE HOME STARTED YELLING MY VEHICHLE WAS ROLLING BACKWARDS. THE DRIVEWAY IS FLAT SURFACE. IT MANAGED TO TAKE OUT A FENCE AND DAMAGE THE BACK END OF MY JEEP. LUCKILY…"~70,000 mi, complaint #1586468
  10. #10

    interior trim

    13 unsafe, 2 broken, 8 annoyance

    23
    incidents

    Commonly reported, insufficient mileage data - n=19, median 56,000 mi, no reliable range below 25 reports.

    • "THE CARBON FIBER TRIM INSIDE ARE PEELING AND THEY ARE SHARP."~20,000 mi, complaint #1648654
    • "WHILE THE CAR WAS RUNNING, BUT PARKED IN THE SCHOOL PARKING LOT. A FRIEND PLACED HIS BACKPACK INTO THE CAR AS HE WAS GETTING INTO THE PASSENGER SEAT. THE HEADREST CAME OFF AND WAS HANGING BY A NYLON STRAP AND A BROKEN PIECE OF PLASTIC WAS DROPPED INTO THE PASS…"~39,600 mi, complaint #1566107
    • "APPROXIMATELY 1:00 PM ON 6/9/[REDACTED ADDRESS] 5 IN NORTHERN CALIFORNIA THE PASSENGER HEADREST EXPLODED OPEN HITTING MY DAUGHTER IN THE HEAD AND NECK WHO ALSO HAPPENS TO BE 31 WEEKS PREGNANT"~55,000 mi, complaint #1573631
    • "ON 12/11/17 MY VEHICLE WAS VANDALIZED. THE TIRES AND RIMS WERE STOLEN AND THE BACK WINDOW WAS BUSTED. HOWEVER ONCE HAVING MY JEEP FIXED AT THE COLLISION CENTER THE HEATED SEATS ARE NOT WORKING PROPERLY. MY 2015 JEEP GRAND CHEROKEE HAS HEATED LEATHER SEATS, H…"~77,300 mi, complaint #1439710
    • "THE DASH BOARD UPPER LEATHER IP IS DE-LAMINATING OR SEPARATING, RESULTING IN REDUCED DRIVER VISIBILITY."~106,000 mi, complaint #1657026
  11. #11

    engine cooling

    1 stranded, 20 unsafe, 1 annoyance

    22
    incidents

    Commonly reported, insufficient mileage data - n=19, median 60,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE RADIATOR LEAKED A REDDISH COLOR FLUID ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSE RUPTURED. THE RADIATOR WAS REPLACED…"~5,000 mi, complaint #1279667
    • "IVE HAD THIS CAR IN THE SHOP 4 OR 5 TIMES FOR EXTREME OVERHEATING COSTED ME 4500 SO FAR AND NEVER FIXED"~50,000 mi, complaint #1524473
    • "MY WIFE AND I OWN THIS CAR, WHICH IS TITLED TO HER. TODAY I TOOK IT TO A JEEP DEALER FOR STANDARD, 60,000 MILE MAINTENANCE. THE DEALER DISCOVERED THAT MY RADIATOR WAS LEAKING. I REPLACED IT AT A COST OF $1,026.97. THE DEALER IS ROCHESTER HILLS CHRYSLER, JEEP A…"~60,612 mi, complaint #1731509
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed with the heater engaged, there was an abnormal burning odor coming from the vehicle. The “Vehicle Temperature” and check engine warning lights were illum…"~125,000 mi, complaint #2153173
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the contact smelled radiator fumes on the interior of the vehicle. In addition, the contact stated that the coolant reservoir was repeatedly refilled; h…"~145,000 mi, complaint #2154107
  12. #12

    transmission manual clutch

    22 unsafe

    22
    incidents

    Commonly reported, insufficient mileage data - n=22, median 9,500 mi, no reliable range below 25 reports.

    • "WE, TOO, HAVE HAD PROBLEMS WITH THE MONOSTABLE ELECTRONIC (E-SHIFT) GEARSHIFT IN OUR 2015 JEEP GRAND CHEROKEE. ONE OF THE CRITICAL MOVEMENTS IS WHEN YOU ARE IN A BUSY MALL, RESTAURANT OR OTHER VENUE'S PARKING AREAS. OFTEN, WHEN TRYING TO BACK OUT, WE SUDDEN…"~1,000 mi, complaint #1291623
    • "I ALSO HAD PROBLEMS WITH THE MONOSTABLE ELECTRONIC (E-SHIFT) GEARSHIFT. AS I CAME TO A STOP TO GET MY MAIL, I SHIFTED MY GEARSHIFT TO PARK. HOWEVER IT JUMPED BACK TO REVERSE, AND AS I OPENED THE DOOR AND STEPPED OUT, IT WAS ALREADY ROLLING BACKWARDS ONTO THE S…"~5,000 mi, complaint #1292917
    • "THIS SAFETY COMPLAINT IS RELATED TO THE MONOSTABLE GEAR SHIFTER ON MY 2015 JEEP GRAND CHEROKEE. I HAD A MINOR ACCIDENT A COUPLE MONTHS AGO THAT I INITIALLY ATTRIBUTED TO MY OWN ERROR, ALTHOUGH I HAD A HARD TIME BELIEVING I JUST GOT OUT OF THE CAR WITH IT STIL…"~10,000 mi, complaint #1291702
    • "ON 11/3/2015, I PUT MY CAR IN PARK, ENGINE WAS STILL RUNNING, AND I EXITED VEHICLE. HOWEVER, CAR DID NOT GO INTO PARK, ROLLED FORWARD, KNOCKED ME DOWN AND ROLLED OVER MY LEFT FOOT WITH BACK REAR TIRE. THE PARKING GEAR DID NOT ENGAGE AND I WAS NOT ALERTED THAT…"~15,000 mi, complaint #1279252
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH, the vehicle independently shifted from drive to neutral. The check engine warning light was illuminated. The vehicle was turned off and restarted and the contact was a…"~146,981 mi, complaint #1986673
  13. #13

    adas collision warning

    21 unsafe

    21
    incidents
    Typical range: 5,000–43,500 mi

    Median 23,000 mi, based on 33 reports (18% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED THAT THE FORWARD COLLISION WARNING SENSOR FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS. THE FIRST TIME IT WAS DIAGNOSED THAT THE MAIN SENSOR FAILED AND NEEDED…"~600 mi, complaint #1345878
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK DUE TO THE ABRUPT…"~6,999 mi, complaint #1227156
    • "THE AUTONOMOUS BRAKING SYSTEM ON MY JEEP GRAND CHEROKEES CAME ON FOR NO REASON AT 70 MILES PER HOUR WITH AN EMPTY ROAD AHEAD OF ME. I WAS NEARLY HIT FROM THE REAR, VERY SCARY."~15,000 mi, complaint #1304957
    • "DRIVING DOWN AN OPEN ROAD, SUDDENLY THE "BRAKE NOW" WARNING STARTS BEEPING AND BRAKES ARE AUTOMATICALLY APPLIED. THIS HAS HAPPENED SEVERAL TIMES WITH NO VEHICLES, ETC IN FRONT OF THE VEHICLE. HAPPENED EVEN AFTER THE RECALL WAS COMPLETED ON IT FOR THE CRUISE CO…"~43,600 mi, complaint #1568378
    • "A BIG WARNING COMES ON MY DASH BOARD SAYING BRAKES AND AUTOMATICALLY STOPS WHILE DRIVING ON THE HIGHWAY. THIS HAPPENED TWICE. IT IS SCAREY BECAUSE THERE IS NO REASON I NEED TO BRAKE NOR CAN I CONTROL THAT THE CAR IS FORCE BRAKING IT SELF. I HAVE READ 2 OTHER C…"~91,335 mi, complaint #1725459
  14. #14

    fuel pump

    5 stranded, 16 unsafe

    21
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "I HAVE THE EXODIESEL SUMMIT 4X4. ON JULY 17 WAS DRIVING AT 55 MILES AN HOUR, IN THE FAST LANE, ON THE 10 FWY (4-LAN HIGHWAY) AT 5:00PM RUSH HOUR IN LOS ANGELES, CA. WITH NO WARNING OF ANY KIND, NO LIMP MODE, THE ENGINE COMPLETELY SHUT OFF. FELT LIKE IT RAN OUT…"~25,000 mi, complaint #1395519
    • "VEHICLE UNEXPECTEDLY STOPPED RUNNING WHILE DRIVING 70 MPH ON AN INTERSTATE. THE CAR BEGAN TO LOSE ACCELERATION WHILE IN CRUISE CONTROL AND, UPON TRYING TO ACCELERATE AGAIN , THE STEERING WHEEL BEGAN TO SHAKE VERY HARD. THE CAR ACCELERATED BRIEFLY BEFORE COMI…"~34,400 mi, complaint #1502823
    • "WHEN FIRST STARTING THE CAR IT WOULD STUMBLE & STALL & STOP. AFTER A NUMBER OF STARTS IT WOULD KEEP RUNNING IF I KEPT MY FOOT ON THE GAS PEDAL. FINALLY IT WAS RUNNING SO IT COULD BE DRIVEN HOME, BUT AT TIMES IT WOULD STUMBLE & STALL, AT AT TIME ALMOST NO ACCE…"~45,000 mi, complaint #1625556
    • "MY CHECK ENGINE LIGHT CAME ON IN MY VEHICLE ON MORNING WHILE I WAS PULLING OUT OF MY GARAGE. SO, I CALLED THE DEALERSHIP AND THEY SAID THAT I COULD GET A FREE DIAGNOSTIC TEST FROM ONE OF THE AUTO STORES. I WENT TO O'REILLY'S, WHICH IS A STORE THAT SELL AUTO…"~83,000 mi, complaint #1622981
    • "MY VEHICLE BEGAN TO STALL WHILE CRANKING THEM IT SHUT OFF AND STOP WORKING AFTER MY FUEL TANK WAS BELOW HALF A TANK IT LEFT ME STRANDED. I CHECK THE FUEL PUMP FUSE THERE WAS NO POWER GETTING TO THE FUEL THE METER TEST REVEALED NO POWER. THE I SAW THE RECALLS O…"~159,000 mi, complaint #1590300
  15. #15

    infotainment head unit

    8 unsafe, 9 annoyance

    17
    incidents

    Commonly reported, insufficient mileage data - n=20, median 26,000 mi, no reliable range below 25 reports.

    • "I BOUGHT MY VEHICLE NEW FROM A DEALERSHIP. IT HAD 3,600 MILES ON IT WHEN I FOUND THIS PROBLEM. THE NAVIGATION SCREEN CRACKED SPONTANEOUSLY WHICH MAKE SOME OF THE FUNCTION OF THE TOUCH SCREEN UNUSABLE, HEAT, DEFROSTER, NAVIGATION. THIS IS THE 8.4AN MODEL. CHRYS…"~3,600 mi, complaint #1333013
    • "NAVIGATION IS INACCURATE AND THUS A SAFETY HAZARD. NAVIGATION SYSTEM SHOWS CAR OFF ROAD OR IN WATER AND GIVES INCORRECT DIRECTIONS. THE CAR IS AT THE DEALER FOR A THIRD TIME TO CORRECT THIS PROBLEM."~13,200 mi, complaint #1514012
    • "NAV SYSTEM STOPPED WORKING SUDDENLY WHILE CAR WAS IN MOTION. DISPLAYS MAP SHOWING THE CAR IN THE WRONG LOCATION. GIVES INCORRECT DIRECTIONS FOR THE (INCORRECT) LOCATION AND GIVES INCORRECT LOCAL SPEED LIMIT INFORMATION (BECAUSE IT'S GIVING THE SPEED LIMIT FO…"~26,100 mi, complaint #1522721
    • "THE VEHICLE RADIO/NAVIGATION SYSTEM BLACKS OUT. SYSTEM BLACKS ON AND OFF AND WHEN RESET- NAVI UDEFINED BLINKS ON AND OFF AND SYSTEM STATES IT'S IN COMPROMISED FOR CYBER SECURITY. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP 2X AND WILL BE DROPPING THE CAR OFF TO…"~50,000 mi, complaint #1599360
    • "MY COMPLAINT IS ABOUT A DANGER CAUSED BY A U-CONNECT (UC) UPDATE NOTICE FOR MY 2015 JEEP GRAND CHEROKEE THAT, UNTIL COMPLETED, THE JEEP'S SAFETY FEATURES INCLUDING 911 WERE UNAVAILABLE. A PROGRAMMING GLITCH WOULDN'T ALLOW AN UPDATE TIME TO BE CHOSEN.THE NOTICE…"~82,000 mi, complaint #1614367
  16. #16

    lighting exterior

    11 unsafe, 4 annoyance

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "HEADLIGHT ILLUMINATION AT NIGHT IS TERRIBLE. IF ON A HIGHWAY WITH NO ADDITIONAL LIGHTING YOUR VISIBILITY IS DANGEROUSLY LOW EVEN WHEN USING THE HIGH BEAMS AND FOG LIGHTS. IF INCLEMENT WEATHER LIKE RAINING, MAKE VISIBILITY EVEN WORSE. A RECALL AND UPGRADE TO…"~19,000 mi, complaint #1580456
    • "AUTOMATIC HEADLIGHT DIMMER NOT SENSITIVE TO ONCOMING CARS. MUST NOW USE MANUAL DIMMER. NOT GOOD FOR MY OLDER WIFE."~26,000 mi, complaint #1329965
    • "REAR LIGHTS STOP LIGHTS AND DIRECTIONALS GOING OFF AND ON"~43,100 mi, complaint #1535313
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE BRIGHTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEADLIGHTS WERE DESIGNED IN THAT MANNER AND REFERRED THE CONTACT TO NHTS…"~75,000 mi, complaint #1544951
    • "DURING REGULAR USE OF VEHICLE, HEADLAMP CASINGS APPEAR TO BE MELTING. VEHICLE HAS JUST UNDER 120K MILES."~117,000 mi, complaint #1726791
  17. #17

    unintended acceleration

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=24, median 12,000 mi, no reliable range below 25 reports.

    • "VEHICLE WAS STATIONARY, IN PARK WITH ENGINE IDLING. STANDING OUTSIDE OF VEHICLE, I OPENED DOOR TO REACH IN TO TURN IGNITION OFF. AS SOON AS I HIT IGNITION, CAR ACCELERATED FORWARD DRAGGING ME ABOUT 10 YARDS. I WAS NOT IN VEHICLE AND HELD ON TO STEERING WHEE…"~2,500 mi, complaint #1286542
    • "VEHICLE WAS STATIONARY IN PARK AFTER EXITING VEHICLE WHILE ENGINE WAS RUNNING WITH DRIVERS DOOR OPEN VEHICLE STARTED MOVING IN REVERSE. I HAD TO CHASE VEHICLE AND JUMP IN TO STOP VEHICLE. THANKFULLY THERE WAS NOTHING BEHIND VEHICLE"~9,000 mi, complaint #1265893
    • "WHILE DRIVING IN STOP AND GO TRAFFIC I WAS STOPPED WITH MY FOOT IN THE BRAKE PEDAL THE ENGINE STARTED REVVING INTO HIGH RPMS THE CAR STATED SURGING AND THE BRAKES WOULDN'T STOP THE CAR. I REAR ENDED THE VEHICLE IN FRONT OF ME. *JS"~27,700 mi, complaint #1576094
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while her husband was parking the vehicle, the brake pedal was depressed but the engine revved, and the vehicle inadvertently accelerated forward. The vehicle crashed into the garage door and…"~32,000 mi, complaint #1805152
    • "The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal faile…"~71,535 mi, complaint #2057992
  18. #18

    acceleration loss or hesitation

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=18, median 54,500 mi, no reliable range below 25 reports.

    • "I NOTICED THE PROBLEM HAS BECOME MORE PRONOUNCED STARTING SEPTEMBER 5, 2015. WHILE SLOWING DOWN TO STOP THE VEHICLE IT LUNGED FORWARD ALMOST CAUSING ME TO REAR END THE VEHICLE IN FRONT. I ALSO NOTICED DELAYS IN ACCELERATING FROM A STOP POSITION. "~14,321 mi, complaint #1218509
    • "AFTER THE FCA ECO DIESEL SETTLEMENT RECALL THE THROTTLE ON MY GRAND CHEROKEE DEISEL HAS SEVERE LAG UNTIL THE CAR HAS BEEN DRIVEN FOR SEVERAL MILES. IT DOES NOT MATTER IF YOU LET THE CAR WARM UP OR NOT. IT IS SO BAD THAT YOU CANNOT TRUST IT TO PULL OUT INTO T…"~40,000 mi, complaint #1589766
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the contact noticed that the vehicle was hesitant to move and the accelerator pedal was able to be pushed all the way to the floorboard. No warning light was…"~67,000 mi, complaint #1936577
    • "SINCE THE RECALL A YEAR AGO (SPRING 2019) THE VEHICLE HAS A SERIOUS HESITATION IN THE THROTTLE RESPONSE UNTIL THE ECODIESEL ENGINE REACHES FULL OPERATING TEMPERATURE. THIS CREATES A SERIOUS SAFETY HAZARD. THE FUEL MILEAGE HAS DROPPED A MINIMUM OF 4 MPG. I RE…"~115,628 mi, complaint #1678708
    • "I HAVE A DIESEL ENGINE WHICH HAS A VERY OBVIOUS LAG IN GETTING POWER TO THE TRANSMISSION. THIS IS GETTING WORSE AND AFFECTS MY ABILITY TO ENTER IN TO TRAFFIC SAFELY.EVEN IF I HAVE ALLOWED FOR SAFE DISTANCE TO MERGE INTO A LANE I NEVER KNOW IF MY CAR WILL SPEED…"~600,000 mi, complaint #1708270
  19. #19

    key fob and immobilizer

    11 unsafe, 2 annoyance

    13
    incidents

    Commonly reported, insufficient mileage data - n=19, median 15,000 mi, no reliable range below 25 reports.

    • "RANDOM "KEY FOB HAS LEFT THE VEHICLE" MESSAGE THIS HAPPENED THREE TIMES TODAY. ALL THREE WERE WITH THE FOB IN MY POCKET AS I SAT IN THE DRIVER'S SEAT, WITH THE SECOND FOB AT HOME ON MY DESK (MILES AWAY). FIRST INSTANCE, MY HUSBAND GOT OUT OF THE CAR AND WHEN…"~500 mi, complaint #1237796
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY INDEPENDENTLY AND STRUCK A TREE IN A PARKING LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A THIRD PARTY INVESTIGATOR ARRIVED TO DETERMINE THE CAUSE OF THE FA…"~5,812 mi, complaint #1259680
    • "ON MORE THAN ONE OCCASION I HAVE STARTED TO GET OUT OF MY JEEP TO FIND THAT IT WAS NOT IN PARK. ON ONE OCCASION IT WAS IN NEUTRAL RATHER THAN PARK AND THE CAR ROLLED DOWN THE DRIVEWAY UNOCCUPIED. IT ROLLED INTO A DITCH. IT IS ALSO VERY EASY TO LEAVE THE CAR WI…"~15,000 mi, complaint #1277700
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE WITHOUT THE KEY IN THE IGNITION, IT WAS DISCOVERED THAT THE VEHICLE HAD INDEPENDENTLY STARTED. THE CONTACT ENTERED THE GARAGE ON TWO OCCASIONS WITHOUT THE KEY FOB IN HI…"~25,550 mi, complaint #1253385
    • "I PURCHASED A PRE OWNED 2015 JEEP GRAND CHEROKEE ALTITUDE FROM TITAN AUTO SALES IN WORTH IL ON JUNE13,2020. AT THE TIME OF PURCHASE I WAS GIVEN THE 2 SETS OF KEYS IN WHICH I CARRIED ONLY ONE KEY WITH ME WHEN I USE THE TRUCK. ON JUNE 28, 2020 MY PARKED AND LO…"~100,200 mi, complaint #1674994
  20. #20

    wiring harness

    1 stranded, 9 unsafe, 2 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=16, median 52,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE PARKED ON THE STREET, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT WAS HOME IN BED AND WAS AWAKENED BY THE POLICE WHO INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE FIRE CAUSED DAMAGE TO A…"~3,000 mi, complaint #1268497
    • "STARTED THE VEHICLE AND NOTICED THAT PARKSENSE AND FORWARD COLLISION WARNING WERE NOT WORKING AND EVERY FEW MINUTES, THE INSTRUMENT PANEL, WOULD BEEP AND OFTEN DISPLAY AN ERROR MESSAGE. THE MESSAGES IT DISPLAYED WERE, "SERVICE SHIFTER" (DISPLAYED MOST OFTEN),…"~16,680 mi, complaint #1189475
    • "AFTER 3.5 YEARS OF NO PROBLEMS, OUR JEEP HAS BEEN BACK TO THE DEALER SERVICE EVERY MONTH SINCE AUGUST 2018.CURRENTLY AT SERVICE SINCE 1/14/19, 15 BUSINESS DAYS. IN AUGUST: PULLED INTO A PARKING SPOT AND THE WIPERS STARTED, COULD NOT TURN THEM OFF DIFFERENT MES…"~52,000 mi, complaint #1536086
    • "SERVICE SHIFTER MESSAGE APPEARED AT 62,000 MILES UPON STARTING ENGINE AND SHIFTING INTO ANY GEAR OR TURNING ON CRUISE CONTROL. WILL GO AWAY AFTER APPROX. 5 SECONDS BUT OCCURS EVERY TIME THE CAR OPERATES. IS NOT SHOWING ANY ERROR CODES AND APPEARS TO BE A RECUR…"~62,000 mi, complaint #1664200
    • "TIPM HAS FAILED RESULTING IN BATTERY DRAIN DUE TO FUEL PUMP RELAY CONSTANTLY POWERED ON, WIPER FUNCTION, LOSS OF BACKUP CAMERA, AIR SYSTEM AND ABILITY TO TURN THE CAR OFF OR SECURE DOOR LOCKS PROPERLY EVEN WHEN BATTERY IS DISCONNECTED. *TR"~90,000 mi, complaint #1671826
  21. #21

    fuel tank and lines

    9 unsafe, 2 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE I WAS PUMPING GAS, FUEL STARTED POOLING UNDER MY VEHICLE. I WAS TOO SCARED TO START IT DRIVE IT, SO, I HAD IT TOWED TO THE DEALER. A WEEK AND A HALF LATER, I'M STILL WITHOUT A CAR AS THE DEALER IS AWAITING A NEW GAS TANK TO BE DELIVERED. THEY INFORMED…"~16,800 mi, complaint #1422304
    • "THE FUEL TANK IS HARD TO FILL AND THE FUEL FILL NOZZLE SHUTS OFF REPEATEDLY WHILE FUELING."~64,000 mi, complaint #1486429
    • "CAPLESS GAS CAP CRACKED AND IT COMES RIGHT OFF HOUSING. I SCREW IT BACK IN AND DRIVE ON, PROBABLY SAFETY ISSUE. JEEP DEALER CAN ONLY ORDER ENTIRE CAPLESS FILLER ASSEMBLY. $450 PART W/INSTALL. THEY REDESIGNED FUEL FILLER ASSEMBLY ON NEWER JEEPS, BUT THIS CURRE…"~68,000 mi, complaint #1400304
    • "I HAVE BEEN HAVING TROUBLE PUTTING FUEL IN MY CAR SINCE I BOUGHT IT. I WAS TOLD THAT THIS WAS JUST A PROBLEM WITH JEEP GRAND CHEROKEE XJ. BECAUSE IT IS DIFFICULT TO FUEL UP, TWICE I HAVE SPRAYED FUEL ALL OVER MYSELF AND ONCE I HAD THE RENTS MYSELF WITH WATER.…"~87,000 mi, complaint #1732740
  22. #22

    steering rack mechanical

    10 unsafe, 1 broken

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT RENTED A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE CRASHED INTO THE CURB, FLIPPED THREE TIMES, AND LANDED ON THE HOOD. THE FRONT PASSENGER SIDE CURTAIN AIR BAG DID NOT D…"~16,890 mi, complaint #1302257
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHETHER BEING DRIVEN OR STATIONARY, THE VEHICLE WOULD LOSE POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TROIANO CHRYSLER JEEP DODGE DEALER (ADDRESS UNKNOWN) WHERE…"~24,169 mi, complaint #1450405
    • "LESS THAN 50,000 MILES AND TOLD THAT THE STEERING RACK IS LEAKING AND THAT IT NEEDS TO BE REPLACED AT A COST OF $2600. THIS SEEMS TO BE A COMMON PROBLEM, WHY ISN'T THERE AN OFFICIAL RECALL ON THIS? THIS PART, WITH NORMAL COMMUTER DRIVING, SHOULD NOT FAIL AT…"~50,000 mi, complaint #1598027
    • "TOOK MY JEEP IN FOR A ROUTINE OIL CHANGE AND WAS TOLD THAT BOTH ENDS OF THE STEERING BOX ARE LEAKING WILL NEED REPAIR AT A COST OF NEARLY $2400.00. IN RESEARCHING THIS PROBLEM I DISCOVERED HUNDREDS OF COMPLAINTS ACROSS THE COUNTRY FOR THIS SAME PROBLEM AS WEL…"~75,600 mi, complaint #1694548
    • "THE POWER STEERING AND STEERING RACK FAILED ON THE CAR WHILE MERGING CAUSING A NEAR-FATAL ACCIDENT. FCA HAS ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE THAT THE STEERING RACKS LEAK AND CAN FAIL BUT WON'T ISSUE AN OPEN RECALL BECAUSE NHTSA ISN'T FORCING THEM TOO."~102,300 mi, complaint #1600171
  23. #23

    engine head gasket

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "MY CHECK ENGINE LIGHT CAME ON. I BROUGHT IT TO MY JEEP DEALER.THEY FOUND CODE P0302 AND SAID THE LEFT ENGINE HEAD HAD TO BE REPLACED AS WELL AS #2 FUEL INJECTOR.I HAD JUST OVER 50000 MI. THE HEAD WAS COVERED UNDER WARRANTY,THE FUEL INJECTOR COST ME 415$. JEEP…"~50,000 mi, complaint #1563578
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the…"~73,000 mi, complaint #2072624
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that she heard a loud vibrating noise coming from the engine compartment while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was di…"~75,000 mi, complaint #1763972
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WENT INTO LIMP MODE DESPITE THE POWER DIESEL INDICATOR SHOWING 100%. THE CONTACT TOOK THE VEHICLE TO HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (LOCATED AT [REDAC…"~94,000 mi, complaint #1606006
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while getting a routine oil change shortly after, the warning light for a throttle box illuminated. The contact stated that in the past after getting the same oil change, the warning light f…"~117,000 mi, complaint #1767299
  24. #24

    sunroof

    9 unsafe, 1 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DRIVING DOWN THE HIGHWAY NO OBSTACLES OR ANYTHING AROUND US AND THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT. PIECES OF GLASS STARTED FALLING DOWN ON MY WIFE AND I. WE DROVE IT STRAIGHT TO THE DEALER. LUCKY THE VEHICLE HAD A SUNSCREEN BECAUSE LARGE PIECES…"~4,964 mi, complaint #1215321
    • "WE WERE DRIVING ON THE HIGHWAY TO MARYLAND FOR THANKSGIVING, AND WHILE DRIVING ON THE STRAIGHT HIGHWAY 60 MILES AN HOUR THE SUNROOF JUST EXPLODED AND SHATTERED, A LOT OF GLASS FELL ON TOP OF OUR CLOTHES AND INSIDE THE CAR. IT COMPLETELY SWERVED THE CAR BUT WE…"~15,917 mi, complaint #1335905
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S WIFE WAS DRIVING 65 MPH, SHE HEARD AN ABNORMAL NOISE AND THE SUN ROOF WINDOW SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO SUNLAND PARK CHRYSLER JEEP DODGE RAM (LOCATED AT [REDA…"~37,000 mi, complaint #1577297
    • "DRIVING ON HIGHWAY AT 60MPH, SUNROOF EXPLODES WITHOUT WARNING. NO DEBRIS OR ACCIDENT OCCURRED TO CAUSE THE EXPLOSION. TEMPERATURE OUTSIDE WAS NEITHER COLD NOR HOT. THE SUNROOF SIMPLY EXPLODED ON ITS OWN."~45,000 mi, complaint #1453662
    • "THE SINGLE PANE SUNROOF EXPLODED WHILE PARKED. GLASS SHATTERED EVERYWHERE. THE SHADEGUARD WAS CLOSED AT THE TIME AND PREVENTED GLASS FROM GETTING TO THE INTERIOR OF THE CAR. THIS HAPPENED IN THE OVERNIGHT HOURS AND NOTHING WAS SEEN ON THE VIDEO CAMERA MONIT…"~64,000 mi, complaint #1593332
  25. #25

    throttle and pedal

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=24, median 13,000 mi, no reliable range below 25 reports.

    • "AT 2:30 PM ON OCTOBER 30TH 2015 I PARKED IN A COMMERCIAL LOT. I LEFT THE VEHICLE TO GO INTO A STORE, WHEN I CAME OUT OF THE STORE I REALIZED THE CAR WAS "RUNNING". I OPENED THE DOOR AND REACHED AROUND THE STEERING WHEEL TO TURN THE CAR OFF BY PRESSING THE STAR…"~850 mi, complaint #1234755
    • "WHILE DRIVING THE 2015 JEEP GRAND CHEROKEE ON CRUISE CONTROL, I NEEDED TO ACCELERATE TO AVOID A TRAFFIC SITUATION. I STEPPED ON THE ACCELERATOR AND NOTHING. IT DID NOT ENGAGE TO SPEED UP EVEN THOUGH I PUSHED THE ACCELERATOR ALL THE WAY TO THE FLOOR. I REMOV…"~6,100 mi, complaint #1207431
    • "THE OPERATOR WAS ATTEMPTING TO ENTER THE VEHICLE WHILE IT WAS RUNNING AND IN PARK. AS THE OPERATOR ATTEMPTED TO ENTER THE VEHICLE HE PLACED HIS LEFT HAND ON THE TOP OF THE DRIVER'S SIDE DOOR AND HIS RIGHT HAND ON THE STEERING WHEEL. THE VEHICLE TRANSMISSION E…"~14,677 mi, complaint #1241933
    • "I WAS TRAVELING UP INTERSTATE 95 JUST PASSED EXIT 26 IN CONNECTICUT. AS I APPROACHED EXIT 27 A A VEHICLE IN THE EXIT ONLY LANE MERGED INTO THE SLOW LANE IN FRONT OF ME. I PROCEEDED TO THEN ACCELERATE AROUND THE VEHICLE THAT HAD CROSSED IN FRONT OF ME AND IM…"~38,650 mi, complaint #1359896
    • "WHILE DRIVING DONW A MAIN ROAD THE GAS PEDAL SUDDENLY STOPPED WORKING AND WOULD NOT ENGAGE. I COULD NOT GET THE CAR TO MOVE FORWARD BUT IT WAS STILL RUNNING. I PULLED THE VEHICLE OVER TO STOP AND TURN THE CAR OFF. TURNED THE VEHICLE BACK ON TO SEE IF THE GAS…"~90,000 mi, complaint #1619455
  26. #26

    power steering hydraulic

    7 unsafe, 1 broken, 1 annoyance

    9
    incidents

    Commonly reported, insufficient mileage data - n=10, median 17,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FLUID LEAKED OUT APPROXIMATELY EVERY 500 MILES. THE VEHICLE WAS TAKEN TO SAITTA TRUDEAU CHRYSLER JEEP DODGE IN PAHRUMP, NEVADA WHERE IT WAS DIAGNOSED THAT THE POW…"~6,000 mi, complaint #1433042
    • "DURING A ROUTINE CHECK OF VEHICLE FLUIDS, I DISCOVERED THAT THE POWER STEERING RESERVOIR WAS EMPTY. THE DEALER SAID "POWER STEERING RESERVOIR IS LOW FROM FACTORY AND IS TOPPED OFF DURING SERVICE". I REPORTED THIS TO JEEP CUSTOMER ASSISTANCE, BUT HAVE NOT…"~14,014 mi, complaint #1457967
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE STATIONARY AND DRIVING VARIOUS LOW SPEEDS, THE POWER STEERING MADE A HIGH PITCHED WHISTLING NOISE WHEN TURNED LEFT OR RIGHT. ED VOYLES CHRYSLER DODGE JEEP RAM IN MARIETTA, GEORGIA WAS MADE AWARE OF THE FAI…"~24,000 mi, complaint #1433757
    • "APPARENT LEAK IN THE POWER STEERING ON THE DRIVE RACK. VERY COSTLY REPAIR THAT NEEDS FIXED. CAR JUST WENT OVER THE MANUFACTURERS WARRANTY."~38,500 mi, complaint #1417839
    • "BRAKE SERVICE APT. DISCOVERED A LEAK IN THE STEERING COLUMN. LEAKING ONTO THE BOOT AND REQUIRING A FULL REPLACEMENT OF THE STEERING SYSTEM. $2,000! 2015 JEEP GC. THERE ARE SO MANY COMPLAINTS OF THIS ISSUE WITH JEEP GC'S DATING BACK TO THE EARLIER 2000 MODE…"~80,000 mi, complaint #1714161
  27. #27

    power windows and locks

    6 unsafe, 2 broken, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "AS THE OWNER OF A 2015 JEEP GRAND CHEROKEE I FIND THAT THE ELECTRONIC SHIFTER IS A PROBLEM AREA. IT IS DIFFICULT TO TELL WHERE THE SELECTOR IS WITHOUT LOOKING AT THE INDICATOR. YOU THINK IT IS IN DRIVE AND ITS IN NEUTRAL,AND YOU WOULD BE UNABLE TO MAKE A MOVE…"~3,000 mi, complaint #1212729
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER THE CONTACT SHUT THE VEHICLE OFF AND LOCKED THE DOORS, THE DOORS RANDOMLY UNLOCKED. ON ONE OCCASION, AFTER LOCKING THE VEHICLE, THE REAR HATCH DOOR ERRONEOUSLY OPENED. THE CAUSE OF THE FAILURES WAS NOT DET…"~4,000 mi, complaint #1540266
    • "MY WIFE CAME HOME FROM STORE AND PUT HER IN PARK , SAT IN THE CAR WHILE MAKING A OIL CHANGE APPOINTMENT . EXITED CAR CAME IN THE CAR FOR 5 MINUTES , MY DAUGHTER HAD WENT OUTSIDE 6 MINUTES LATER AND OPENED HER OWN CAR DOOR MY WIFE'S CAR HAD BEGAN TO ROLL CRUSHI…"~4,900 mi, complaint #1312782
    • "TAKATA RECALL, MY INTERIOR DOOR LOCKS HANDLES KEEP BREAKING."~75,000 mi, complaint #1551932
    • "TL* THE CONTACT OWNS 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AUTO-PARK FEATURE FAILED TO ENGAGE. ADDITIONALLY, WHILE THE VEHICLE WAS PARKED, THE VEHICLE ROLLED FORWARD, WITHOUT WARNING. THE CONTACT CALLED BEDFORD CHRYSLER DODGE JEEP INC - BEDFORD…"~117,114 mi, complaint #1745432
  28. #28

    software or update

    8 unsafe, 1 annoyance

    9
    incidents

    Commonly reported, insufficient mileage data - n=16, median 36,000 mi, no reliable range below 25 reports.

    • "NO ONE AT NHTSA CARES, I HAVE TIED INSTANT MESSAGE AND PHONE... THE RECALL 15V-461 HAS AN INCORRECT WEB ADDRESS, AND EVEN IF YOU DO GET TO THE SOFTWARE DOWNLOAD, IT IS NOT SOMETING THAT THE AVERAGE CONSUMER CAN LOAD. THE UCONNECT WEBSITE REQUIRES YOU TO TU…"~3,000 mi, complaint #1203124
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AFTER THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE…"~3,000 mi, complaint #1243618
    • "WE HAD OUR 2015 JEEP GRAND CHEROKEE WORKED ON TO REPAIR THE ISSUES PER NHTSA RECALL # 16V-240. RECENTLY, THE JEEP ALERTED ME AS I WAS DRIVING AT A SPEED OF APPROX. 35 MPH THAT THE "AUTOPARK HAS BEEN DISABLED." MY DEALER IS UNABLE TO FIGURE OUT WHY THIS RECALL/…"~34,000 mi, complaint #1618230
    • "REFER TO FCA "STAR CASE" S1908000157. UNAUTHORIZED, UNREQUESTED, UNSOLICITED AND UNWARRANTED OVER-THE-AIR UPDATE TO UCONNECT SYSTEM FAILED, AND "BRICKED THE SYSTEM. SAFETY ISSUES INCLUDE: - HANDS-FREE PHONE SYSTEM NON-FUNCTIONAL. - NAVIGATION SYSTEM NO LO…"~38,000 mi, complaint #1609509
    • "SINCE THE LAST RECALL FOR THE JEEP ECO DEISEL THE SYSTEM HAS BEEN RUNNING THE DEISEL EXHAUST REGENERATION AT LEAST ONCE A WEEK (8 TIMES IN 7 WEEKS SINCE THE RECALL UPDATE WAS PERFORMED). I TOOK IT TO THE DEALERSHIP AGAIN, THEY PERFORMED A MANUAL REGENERATION A…"~98,000 mi, complaint #1600242
  29. #29

    suspension struts shocks

    8 unsafe, 1 broken

    9
    incidents

    Commonly reported, insufficient mileage data - n=10, median 43,500 mi, no reliable range below 25 reports.

    • "THE FRONT SUSPENSION ON THE SUMMIT IS AN ADJUSTABLE AIR BAG SYSTEM. WHEN SET TO LEVEL TWO THERE IS A LOUD BANGING SOUND WHEN TRAVERSING EVEN THE SMALLEST BUMPS SUCH AS A SPEED BUMP OR A BUMPY GRAVEL ROAD CONSTRUCTION EXIT TO PARKING. COUNTRY TO WHAT THE DEALER…"~15,500 mi, complaint #1330187
    • "AIR SUSPENSION ON REAR NOT FUNCTIONAL. AIR BAGS COMPLETELY EMPTY. NO WARNING WITHIN DASH DISPLAY."~30,800 mi, complaint #1205022
    • "FRONT LEFT STRUT LEAKING AND HAD TO BE REPLACED. BACKING PLATE BY ROTORS HAD TO BE ADJUSTED BECAUSE OF RATTLING NOISE. ONLY 37,000 MILES AND 4.5 YEARS OLD."~37,000 mi, complaint #1677532
    • "I HAVE A 2015 JEEP GRAND CHEROKEE LIMITED THAT HAS FAULTY STRUTS AND STABILIZER BAR. THE VEHICLE IS ONLY 4 YEARS OLD. THIS POSES MAJOR SAFETY CONCERNS AS IT CAN CAUSE A REDUCTION IN THE ABILITY TO STOP IN A SAFE DISTANCE AS WELL AS THE POTENTIAL FOR A LOSS OF…"~54,000 mi, complaint #1609811
    • "A WARNING FLASHED TEMPORARILY ON THE DASHBOARD WHILE I WAS DRIVING ON A NORMAL PAVED ROAD INDICATING A SUSPENSION PROBLEM NEEDS TO BE ADDRESSED. WHEN I PARKED THE VEHICLE, I NOTICED THE AIR RIDE SUSPENSION WAS COMPLETELY INFLATED ON THE VEHICLE WHICH MADE IT A…"~63,899 mi, complaint #1693114
  30. #30

    engine oil consumption

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WE BOUGHT OUR GRAND CHEROKEE AT FALLS MOTOR CITY AND THEY OFFERED US A FREE FIRST OIL CHANGE. AT 7000 MILES WE TOOK IT IN HAD THE OIL CHANGE. DEALER NEVER RESET OIL LIGHT DROVE IT HOME NEXT DAY ENGINE LIGHT IS ON. FOUND OIL IN EVERYTHING. TOOK TO ANOTHER JEEP…"~7,000 mi, complaint #1261159
    • "The contact's son owns a 2015 Jeep Grand Cherokee. The vehicle owner took the vehicle to the local dealer for maintenance and was informed that the oil filter housing had an oil leak and needed to be replaced. The vehicle was not repaired. The manufacturer had…"~120,000 mi, complaint #1865364
  31. #31

    engine turbo supercharger

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 60,500 mi, no reliable range below 25 reports.

    • "ON PULLING INTO TRAFFIC AT INTERSECTIONS, OCCASIONALLY THE TURBO DOES NOT KICK IN PROPERLY. NO POWER FOR A COUPLE OF SECONDS WHILE ROLLING SLOWLY INTO TRAFFIC, THEN THE TURBO KICKS IN HARD ENOUGH TO SKID THE TIRES. HAS NEARLY GOTTEN US RUN OVER SEVERAL TI…"~37,177 mi, complaint #1603596
    • "THE FIREWALL INSIDE ENGINE COMPARTMENT HAS HEAT DAMAGE FROM EXCESSIVE HEAT COMING FROM ENGINE AREA NEAR TURBO. IT APPEARS THERE MAY HAVE BEEN FIRE. POTENTIAL FIRE HAZARD. DEALER WANTS TO CHARGE ME TO DIAGNOSE AND ENGINE IS STILL UNDER WARRANTY. I CALLED FCA CU…"~58,000 mi, complaint #1700612
    • " I HAVE THE 2015 JEEP GRAND CHEROKEE ECODIESEL THAT RECEIVED THE EMISSIONS UPDATE REQUIRED BY THE EPA DIESEL SETTLEMENT WHICH CHRYSLER FCA. I NOTICED SUBSTANTIAL LAG PROBLEMS THE INSTANT I PULLED OUT ONTO THE OPEN ROAD AFTER THE UPDATE FROM BONNEVILLE JEEP…"~63,000 mi, complaint #1622884
    • "EVER SINCE THE FCA ECODIESEL EXHAUST EMISSIONS UPDATE, MY VEHICLE HAS HAD TERRIBLE TURBO-LAG. WHEN YOU STEP ON THE ACCELERATOR, ESPECIALLY AFTER A COLD START IT CAN TAKE UP TO 4 SECONDS TO ACTUALLY MOVE FORWARD. I ALREADY REPORTED THIS ONCE BEFORE, BUT THIS VE…"~64,000 mi, complaint #1597601
    • "ECODIESEL EMISSIONS RECALL. AFTER HAVING THE EMISSIONS RECALL DONE TO MY VEHICLE ON 8/20/19, THE VEHICLE IS EXTREMELY SLUGGISH AND NON RELIABLE. THE TURBO LAG IS HORRIBLE, SOMETIMES 1-3 SECONDS, SOMETIMES 4 OR 5. TRANSMISSION DOESN'T SEEM TO KNOW WHERE IT…"~78,000 mi, complaint #1596999
  32. #32

    ac compressor and refrigerant

    1 unsafe, 5 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "AIR CONDITIONING MESSED UP SO WE TOOK IT IN. WAS TOLD IT IS THE EVAPORATOR COIL NEEDS TO BE REPLACED. THE PART IS ON NATIONAL BACK ORDER WHICH SOUNDS TO ME LIKE THIS IS AN ISSUE A LOT OF JEEP OWNERS ARE DEALING WITH. THE AIR CONDITIONING BLOWS HOT AIR AND MAKE…"~28,000 mi, complaint #1559584
    • "I WAS PARKED AND WHEN I WENT STARTED MY CAR THE AIR CONDITIONER AIR FELT HOT - I QUICKLY REALIZED THE AIR WAS BLOWING AND STAYI G HOT, NOT COOLING DOWN. MY 2015 JEEP GRAND CHEROKEE ONLY HAS 39,400 MILES AND THE AIRCONDITIONER HAS GONE OUT. I CALLED MY REDLAND…"~39,345 mi, complaint #1592740
    • "I HAVE A 2015 JEEP GRAND CHEROKEE LIMITED WITH ABOUT 48K MILES AND NOTICED A HISSING SOUND COMING WHEN I HAVE THE AC ON, A FEW WEEKS LATER I NOTICED THAT IT WOULD COOL SOMETIMES AND SOMETIMES IT WOULD ONLY THROW HOT AIR. I TOOK IT TO GET DIAGNOSED AND SEEMS IT…"~48,000 mi, complaint #1487488
    • "MY 2015 JEEP GRAND CHEROKEE HAS AN EXPANSION VALVE LEAK, WHICH IS LEAKING INTO THE VEHICLE (SINCE FCA DECIDED TO INSTALL THE EXPANSION VALVE IN THE CAR BEHIND THE DASHBOARD). THE LEAK IS A SERIOUS HEALTH RISK AND ENVIRONMENTAL RISK. THE SYSTEM ALSO MAKES A CON…"~60,000 mi, complaint #1600593
    • "AT 70000 MILES, MY AIR CONDITIONING SYSTEM BEGAN TO HISS AND NOT OPERATE FULLY. I AM TOLD IT HAS A LEAK IN THE SYSTEM BUT AS I LOOK ONLINE, THIS IS A COMMON JEEP PROBLEM FOR 2015 MODELS. THEY ARE RECOMMENDING A SYSTEM REPLACEMENT ON A 4 YR OLD VEHICLE (AT THE…"~75,000 mi, complaint #1668048
  33. #33

    glass and windshield

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD SUDDENLY DEVELOPED A CRACK LOCATED ON THE PASSENGER SIDE. THE CRACK EXTENDED APPROXIMATELY 7 INCHES FROM THE BOTTOM OF THE WINDSHIELD AND OVER THE HEATING ELEMEN…"~12,500 mi, complaint #1261331
    • "THERE IS A WIND NOISE COMING INTO THE CAR THAT IS EXTREMELY LOUD AND DISTRACTING WHEN DRIVING ON THE TURNPIKE WHICH IS WHEN IT MOSTLY OCCURS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE OF WINDSHIELD WIPER COWLING NEEDED TO BE REPLACED.…"~77,000 mi, complaint #1630287
  34. #34

    cruise control conventional

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I WAS PULLING MY TRAVEL TRAILER SOUTH ON I65 SOUTH AT 70 MPH AND JUST CROSSED THE ALABAMA STATE LINE AND SAW YELLOW FLASHING LIGHT AND A SIGN TO REDUCE SPEED TO 60 MPH. I WAS IN CRUISE CONTROL SET AT 70 MPH. I PRESSED THE MINUS SHIFT PADDLE TO SLOW DOWN BUT IT…"~2,700 mi, complaint #1190290
    • "DRIVING MY GRAND CHEROKEE ON I-40 WITH CRUISE CONTROL SET TO 75, I ENTERED A CONSTRUCTION ZONE AND APPLIED THE BRAKES TO SLOW DOWN. INSTEAD OF SLOWING DOWN, THE CAR ACCELERATED UP TO ABOUT 90 MPH. I WAS SPEEDING IN AND OUT OF TRAFFIC LIKE A MAD PERSON AND, L…"~58,000 mi, complaint #1557671
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle indicated erroneously that the cruise control was activated. The contact stated that the cruise control light warning light was illuminated. Upon inves…"~78,000 mi, complaint #1751019
  35. #35

    emissions aftertreatment

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE UNDERWENT AND UNKNOWN RECALL REPAIR REGARDING THE EMISSIONS THAT INCLUDED A REFLASH OF THE VEHICLE'S COMPUTER. DUE TO THE REFLASH, THERE WAS A LAG IN ACCELERATION OF 4 TO 6 SE…"~38,000 mi, complaint #1627895
    • "7/8/19 I BROUGHT MY 2015 JEEP GRAND CHEROKEE IN FOR THE VO8 EMISSIONS RECALL TWO DAYS LATER MY VEHICLE WAS RETURNED 7/10/19. 7/12/19 I WENT TO HAVE MY VEHICLE SMOG CHECK COMPLETED AND THE SMOG CHECK FAILED DUE TO THE FOLLOWING 'YOUR VEHICLE FAILED THE SMOG CH…"~59,674 mi, complaint #1598540
    • "1. RECALL UPDATED PERFORMED MAY 2019- AFTER UPDATE DIESEL REGENERATION OCCURS EVERY FEW DAYS- THIS PROCESS ONLY HAPPENED 2 TIMES BEFORE THE UPDATE WAS PERFORMED. 2. ERROR MESSAGES/LIMP MODE JULY 4, 2019- I RECEIVED TWO ERROR MESSAGES, 1. DIESEL FILTER 100% FU…"~114,000 mi, complaint #1590771
  36. #36

    heater core and blower

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHEN THE HEAT WAS TURNED ON, A TOXIC ODOR EMITTED INTO THE VEHICLE CAUSING THE CONTACT TO BECOME DIZZY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS…"~500 mi, complaint #1159576
    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH IN INCLEMENT WEATHER, THE DEFROSTER WAS ACTIVATED BUT FAILED TO COMPLETELY DEFROST THE ENTIRE WINDSHIELD. THE TOP OF THE WINDSHIELD REMAINED FROZEN. IN ADDITION, THE WINDSHIELD WIPER FROZE O…"~7,100 mi, complaint #1254385
    • "HEAT STOPPED WORKING JUST CUT OFF CLIMATE OFF SCREEN INDICATES"~56,668 mi, complaint #1715057
    • "THE FAN FOR HEAT AND AIR CONDITIONING SUDDENLY QUITS WORKING. THE FAN MOTOR MAKES A ROARING NOISE. THE WIPERS WILL ONLY WORK ON HIGH. OUR JEEP ONLY HAS 60K. WE HAVE ALREADY HAD AN OIL LEAK AND HAD TO REPLACE THE WATER PUMP. ALSO THE CHECK ENGINE LIGHT IS ON C…"~63,000 mi, complaint #1643700
    • "EVAPORATOR CORE BEHIND THE DASH HAS DEVELOPED A LEAK AFTER 65,000 MILES, WITHOUT ANY OFF ROAD USE OR BEING INVOLVED IN ANY CRASHES. PAID $50,000. FOR THIS VEHICLE AND EXPECTED IT TO LAST LONGER, ESPECIALLY WITHOUT A $3000 REPAIR THAT IS A NOT A RESULT OF WEAR…"~65,000 mi, complaint #1704201
  37. #37

    steering electric assist

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "AFTER PLACING MY VEHICLE IN PARK, I EXITED THE VEHICLE WITH IT STILL RUNNING AND ENTERED MY HOUSE FOR 3-4 MINUTES. WHEN I CAME OUT OF THE HOUSE, THE CAR HAD BACKED DOWN MY DRIVEWAY AND DONE A U-TURN AND BACKED INTO A SNOW BANK. THE CAR WAS IN NEUTRAL, THEN."~13,333 mi, complaint #1264260
    • "VEHICLE LOSES POWER STEERING INTERMITTENTLY. IT'S STILL UNDER WARRANTY AND HAS BEEN TO THREE DIFFERENT DEALERS 5 TIMES. IT'S PRESENTLY AT ARRIGO JEEP IN FT PIERCE FL AND HAS BEEN FOR OVER A WEEK. THEY DO NOT RETURN MY CALL. THIS HAS ALSO BEEN REPORTED TO CHRYS…"~22,000 mi, complaint #1450353
  38. #38

    door latch and hinge

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I SHIFTED MY CAR FROM DRIVE TO PARK AND EXITED THE VEHICLE PARKED IN A GAS STATION PARKED LOT. AS I EXITED THE DRIVERS SEAT AND BEGUN TO STEP AWAY I NOTICED THE JEEP WAS IN MOTION (ROLLING BACKWARDS, TOWARDS ME JUST STEPS AWAY FROM THE VEHICLE).BECAUSE THE DRI…"~28,000 mi, complaint #1376252
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the driver's side and passenger's side doors were making an abnormal squealing sound. The driver's side door failed to close without warning. The vehicle was taken to the local dealer and dia…"~54,000 mi, complaint #1762378
  39. #39

    evap system

    1 unsafe, 3 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "EMISSION CHECK ENGINE LIGHT FOR SMALL EVAPORATION EMISSION SYSTEM LEAK P0456 FAULT CODE. ALSO, FUEL TANK WONT FILL WITH FUEL AT HIGHER NOZZLE FLOW RATES... POSSIBLY DUE TO TANK CHECK VALVE. THE CHECK ENGINE LIGHT WILL DISQUALIFY THE EMISSION TEST FOR THE VE…"~40,000 mi, complaint #1560018
    • "HEARD TICKING COMING FROM ENGINE SHORTLY AFTER ROUTINE OIL CHANGE. BROUGHT THE CAR IN, AND WAS TOLD I HAD TO HAVE INTAKE & EXHAUST CAMSHAFT & LIFTERS REPLACED. HAD REPAIRED, A WEEK LATER CHECK ENGINE LIGHT CAME ON. GOT A P0456 CODE, BROUGHT IT IN AND AT TH…"~45,678 mi, complaint #1651497
  40. #40

    tire failure

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "OUR DAUGHTER BOUGHT A 2015 JEEP GRAND CHEROKEE APPROXIMATELY SIX MONTHS AGO. HER "DREAM CAR". TWO WEEKS AGO, WHILE DRIVING HOME FROM LOS ANGELES, HER REAR TIRE BLEW OUT, CAUSING HER TO SPIN OUT ON THE FREEWAY, GETTING CLIPPED BY A BIG RIG AND TOSSED INTO THE…"~10,000 mi, complaint #1272231
    • "I BOUGHT A GRAND CHEROKEE LIMITED WITH MICHELIN LATITUDE TOUR TIRES ON IT. AT 24,900 MILES I NOTICED A BULGE IN ONE TIRE UPON INSPECTION OF THE OTHER TIRES I HAD ANOTHER TIRE WITH A BULGE IN IT. THE VIN OF THE VEHICLE IS [XXX] THE DOT OF THE TIRES ARE AP5E 00B…"~24,950 mi, complaint #1325114
    • "NHTSA: I HAVE BEEN IN AND AROUND THE TIRE BUSINESS MOST OF MY LIFE IN 2015 I PURCHASED A JEEP GRAND CHEROKEE WITH 20' WHEELS AND TIRES. IN DECEMBER OF 2017 I LITERALLY GOT BLOWN OFF THE ROAD INTO A DITCH SEVERELY DAMAGING MY VEHICLE. I BELIEVE THERE SHOULD…"~60,000 mi, complaint #1488228
  41. #41

    backup camera

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BACK-UP CAMERA IN THE VEHICLE FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. "~14,000 mi, complaint #1243902
    • "FORWARD FACING CAMERA BEHIND REARVIEW MIRROR DEVELOPED AN INTERNAL FAULT, WHICH TRIGGERED VEHICLE'S COMMUNICATION BUS TO NOT FUNCTION AT ALL. VEHICLE WOULD NOT START AND COULD NOT BE JUMPSTARTED. NO INTERIOR LIGHTS OR ACCESSORIES FUNCTIONED. VEHICLE HAD TO BE…"~57,700 mi, complaint #1742653
  42. #42

    battery and charging

    3 stranded

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WITH LITTLE WARNING, AND OUT OF CELL RECEPTION, JEEP SUDDENLY BEGAN FLASHING INTERMITTENTLY ON NAVIGATION SCREEN WARNING THAT CAR WAS NOT CHARGING AND ANOTHER WARNING ABOUT PARKING BRAKE MALFUNCTION AS I WAS DRIVING APPROXIMATELY 55 MPH IN A MOUNTAINOUS CALIF…"~33,000 mi, complaint #1392403
    • "I WAS TOLD BY THE JEEP SERVICE TECH THAT IT IS THE ALTERNATOR THAT HAS GIVEN OUT AND NEEDS TO BE REPLACED. IT ONLY HAS 45K MILES"~45,000 mi, complaint #1402532
  43. #43

    brake booster

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ONCE I HAD COMPLETED PARKING THE VEHICLE IN A PARKING LOT IN FRONT OF A SHOPPING CENTER PROPERLY SHIFTING THE GEAR INTO THE PARK POSITION. MY BOYFRIEND BEGAN TO EXIT THE PASSENGER SIDE TO HELP OUR TWO YEAR OLD SON FROM HIS CAR SEAT AS I HAD BEGAN TO RELEASE MY…"~12,000 mi, complaint #1319535
    • "TL* THE CONTACT LEASED A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL MADE AN ABNORMAL GRINDING NOISE AND THE BRAKE PEDAL WAS STICKING WITHOUT WARNING. THE CONTACT OBSERVED A PUDDLE OF FLUID UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A…"~18,000 mi, complaint #1448141
  44. #44

    brake hydraulics

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I HAD BEEN DRIVING THIS VEHICLE FOR SEVERAL DAYS , I NOTICE WHEN I BRAKE . IT WOULD NOT STOP . I NOTICE THIS 6 DIFFERENT TIMES . MY DAUGHTER CAME HONE ONE MORNING AND SAID TO ME . BE CAREFUL DRIVING TODAY , IT IS LIGHT RAIN AND YOU KNOW THOSE BRAKES DON'T ALWA…"~5,800 mi, complaint #1325688
    • "IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATC…"~52,000 mi, complaint #1731799
  45. #45

    starter

    1 stranded, 1 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "JEEP WAS PURCHASED END OF APRIL 2015, HERE IN THE MIDDLE OF JANUARY 2016 ATTEMPTED TO START THE VEHICLE PARKED IN MY HOME GARAGE AND THE VEHICLE WOULD NOT START. AFTER SEVERAL FAILED ATTEMPTS, I EXITED THE VEHICLE AND USED THE REMOTE START FEATURE, THE VEHICL…"~16,000 mi, complaint #1253856
    • "IN PREVIOUS MODEL YEARS THIS HAS BEEN A PROBLEM OF A LONG START. IT HAPPENS JUST ABOUT EVERY DAY THE VEHICLE IS SITTING OVER NIGHT, WAKE UP IN THE MORNING TO GO TO WORK AND IT TAKE A BIT LONGER THAN IT SHOULD TO START UP."~53,213 mi, complaint #1674776
  46. #46

    suspension arms and bushings

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "DRIVING OVER IMPERFECTIONS IN THE ROAD CAUSES THE STEERING WHEEL TO SHAKE. THE FASTER WE TRAVEL THE FASTER & MORE SEVERE THE SHAKING. I HAVE HAD THE VEHICLE CHECKED BY NUMEROUS SHOPS & ALL STEERING & SUSPENSION COMPONENTS ARE IN GOOD CONDITION."~4,000 mi, complaint #1676593
    • "WHILE DRIVING AT A SPEED OF [REDACTED ADDRESS] THE FRONT PASSENGER SIDE CONTROL ARM FRACTURED, BROKE LOOSE, RIPPED APART THE WHEEL WELL AND CAUSED THE CAR TO PULL TO THE RIGHT AND BRUSH AGAINST A PARKED CAR CAUSING MINOR PAINT DAMAGE ON THE FRONT BUMPER."~16,000 mi, complaint #1313275
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that upon pulling into the driveway at 5 MPH, there was an abnormal snapping sound coming from the vehicle. Due to the failure, the vehicle was towed to an independent mechanic where it was discov…"~154,000 mi, complaint #2099711
  47. #47

    transfer case awd

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP SIGN, THE AUTO PARKING GAUGE INDICATOR ILLUMINATED AND THE VEHICLE SHIFTED INTO THE PARK POSITION. THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIG…"~13,612 mi, complaint #1363351
    • "HAD JEEP RECALL PERFORMED FOR THE AUTO PARK ISSUE. SINCE THE RECALL, THE JEEP HAS TRIED TO ENGAGE AUTOPARK FOUR TIMES WHILE IN MOTION. THE FIRST TIME WE WERE 30 MILES FROM HOME, MERGING ON TO FREEWAY. JEEP WENT IN TO NEUTRAL, DISPLAY READ 'VEHICLE SPEED TOO FA…"~48,000 mi, complaint #1391830
    • "WHEN SHIFTING FROM PARK TO DRIVE IT WILL JUMP BACK TO PARK AND WILL NOT ENGAGE DRIVE TELLS ME TO PRESS BRAKE AND SHIFT TO DRIVE THIS WILL NOT WORK, I HAVE TO PUT CAR INTO FOUR WHEEL DRIVE TO ENGAGE DRIVE, HAS HAPPENED 6 TIMES TWICE THIS WEEK,DEALER SAYS COULD…"~64,000 mi, complaint #1656201
  48. #48

    trunk or liftgate

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THIS IS A BRAND NEW CAR. HAVE BEEN ONLY TWO WEEKS WITH ME. BACK DOOR DOES NOT OPEN MOST OF THE TIME. I BRING THE CAR TO THE DEALER AND THEY TOLD ME IS SOMETHING WITH THE PROGRAM, AND THEY FIXED IT, BUT BEFORE GETTING THE CAR OUTSIDE FROM THE DEALER IT DOES THE…"~770 mi, complaint #1204686
  49. #49

    wheel or rim

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEEL CRACKED AT WELD JOINT AND PROPAGATED AROUND THE WHOLE WHEEL ON A JEEP GRAND CHEROKEE 2015 "~29,000 mi, complaint #1489788
    • "2 OF 4 WHEELS HAVE CRACKED RIGHT ALONG THE SEAM AT UNDER 60,000 MILES"~60,000 mi, complaint #1720406
  50. #50

    wiper and washer

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I'VE NOTICED THAT MORE THAN 90% OF MY VISIBLY IS OBSTRUCTED BY THE WINDSHIELD FRAME, DOOR FRAME AND MIRROR. THERE IS A MAJOR BLIND SPOT, MAKING THIS VERY DANGEROUS TO VIEW ONCOMING TRAFFIC, OR A PEDESTRIAN."~31,000 mi, complaint #1471147
    • "WHEN DRIVING ON THE HIGHWAY, THERE IS AN EXTREMELY LOUD BUZZING NOISE FROM THE FRONT OF THE WINDSHIELD WIPER AREA. THE ENCASING BEING LOOSE AND DRY ROTTING. THIS WILL EVENTUALLY FALL APART AND CAUSE ISSUES WITH THE WIPER MODULE."~40,000 mi, complaint #1663584
  51. #51

    driveshaft axle cv

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING AT HIGHWAY SPEED ON A 2-LANE ROAD, OUR JEEP GRAND CHEROKEE ECODIESEL BEGAN TO LOSE POWER. THE LIGHTS ON THE INSTRUMENT CLUSTER BEGAN GOING OFF SEEMINGLY RANDOMLY, AND THE VEHICLE HAD TO BE QUICKLY PULLED OVER AND PUT IN A SAFE CONDITION ON THE S…"~36,200 mi, complaint #1474661
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, an abnormal noise was heard coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, where it w…"~55,000 mi, complaint #1856267
  52. #52

    engine mounts

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE EXHIBITED WHAT FELT LIKE A HARD DOWNSHIFT FROM SECOND TO FIRST GEAR. JOLT WAS CONCERNING ENOUGH THAT DRIVER HAD TO APPLY ADDITIONAL BRAKE PRESSURE WHEN COMING TO A FULL STOP. TECHNICIAN AT REPAIR FACILITY DISCOVERED THAT JOLT FELT BY OPERATOR WAS ACTUA…"~43,500 mi, complaint #1583115
    • "The contact owns a 2015 Jeep Grand Cherokee. The contact stated that after a visual inspection of the vehicle, he observed an excessive amount of oil leaking from an unknown location. No warning lights were illuminated. The vehicle was taken to the dealer, who…"~74,000 mi, complaint #1946162
  53. #53

    fluid leak unspecified

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "DISCOVERED OIL LEAK IN MY GARAGE. DEALER CHECKED AND DISCOVER BOTH RADIATOR LEAK AND POWER STEERING LEAK. NO WARNING INDICATORS WERE ILLUMINATED. DEAL REQUESTED TO HAVE IT REPLACED BECAUSE IT'S DANGEROUS DRIVE. JEEP HAS LESS THAN 58500 MILES ON IT. *TR"~58,500 mi, complaint #1671108
  54. #54

    instrument cluster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SERVICE SHIFTER IS COMING ON AND IT'S A SAFETY CONCERN AS I'M STRUGGLING TO SEE WHAT GEAR I AM IN. NONE OF THE GEAR INDICATORS LIGHT UP."~63,000 mi, complaint #1741809
  55. #55

    paint and clearcoat

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON SEVERAL SECTIONS OF THE FRONT GOOD, SPECIFICALLY WHERE THE PAINTED PORTION WRAPS UNDER THE FRONT OF THE HOOD TO MEET THE ALLUMINUM, THE THE PAINT IS BUBBLING AND IN SOME SPOTS, BEGINNING TO RUST. I TAKE GREAT CARE OF MY VEHICLE AND THESE PAINT DEFECTS APPEA…"~81,500 mi, complaint #1605336
  56. #56

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "COMING OUT OF A TUNNEL, WET SURFACE, SLIGHT TURN, AND THE AUTOMATIC BRAKING SYSTEM KNOWN AS TRACTION CONTROL LOCKED BRAKES AND STEERING UP ON IT'S OWN CAUSING CAR TO HYDRO PLANE INTO A CURB AND A WALL. I HAD NO CONTROL BUT IF I DID I COULD HAVE CONTROLLED THE…"~71,000 mi, complaint #1617608
  57. #57

    torque converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS A…"complaint #1155353
    • "My jeep has started experiencing rough driving and the gears slipping. I took it for service and they told me all the issues wrong were under a recall. (NHTSA 23-E-019) equipment safety recall 21A. He indicated: uplift timing, torque converter engagement, shif…"complaint #1891989
  58. #58

    transmission cvt

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ON 9/4/15 I WAS BACKING A BOAT INTO THE LAKE USING THIS VEHICLE. I PUT THE VEHICLE INTO PARK, OR THOUGHT I DID, AND OPENED THE DRIVER DOOR. AS I EXITED THE VEHICLE ROLLED BACKWARDS, KNOCKED ME DOWN, AND THE ENTIRE VEHICLE, WITH BOAT AND TRAILER, WENT INTO TH…"~2,000 mi, complaint #1259507
    • "I HAVE HAD 2 INCIDENTS RELATING TO THE VEHICLE NOT PROPERLY ENGAGING IN PARK, DUE TO THE ELECTRONIC SHIFT MECHANISM. IN ONE INSTANCE I EXITED THE VEHICLE ASSUMING IT WAS IN PARK AND THE VEHICLE WAS STILL IN GEAR. THE VEHICLE WAS IN MY DRIVEWAY, ROLLED FORWAR…"~9,600 mi, complaint #1294886
  59. #59

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "JULY 2 2015 -BETWEEN 5:10 - 5:30 AM SOUTHBOUND 25 JUST PRIOR TO EXIT 217B FULL MOON NO RAIN / NO MOISTURE / NO ROAD DEBRIS AT TIME OF ACCIDENT NO JEEP INDICATOR LIGHTS / WARNING - NO UCONNECT MESSAGES NO RUSH HOUR / NO TRAFFIC MAINTENANCE / NO CONSTRUCTION. LE…"~39,000 mi, complaint #1203682
  60. #60

    adas adaptive cruise

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON MULTIPLE OCCASIONS WHILE USING THE ADAPTIVE CRUISE CONTROL THE VEHICLE WILL SUDDENLY AND UNEXPECTEDLY APPLY THE BRAKES WHEN THE PATH IS CLEAR IN FRONT OF THE VEHICLE. IT WOULD APPEAR LARGE OBJECTS SUCH AS A JERSEY BARRIER (COMMON IN WA) THE LEFT AND LARGE…"~1,000 mi, complaint #1189024
  61. #61

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "IT'S BEEN SINCE MAY 2018 WITH IN/OUT VISITS TO THE DEALERSHIP FOR A CONSTANT PROBLEM. MY STEERING WHEEL WOBBLES OVER 70MPH ON MY 2015 GRAND CHEROKEE WK2 HIGH ALTITUDE, ALL STANDARD FEATURES. THIS STARTED AFTER 26K MILES AND NOW I HAVE 39K MILES. I'VE RESEARCHE…"~26,000 mi, complaint #1533763
  62. #62

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Have noticed upon driving brakes on left front side would catch and grab sone shaking as well. "complaint #1910162
  63. #63

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Both catalytic converters failed a while ago. Now spark plugs are going bad faster. "complaint #2099526
  64. #64

    differential

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Rear diff internally broken, prevents vehicle from moving forward or shifting into parking. Costing $3000 to fix. Problem has been confirmed by car mechanic shop. All reports have been attached."complaint #1880236
  65. #65

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS TRAVELING AT A 60MPH SPEED ON A HIGHWAY WHEN I NOTICED THAT MY OIL TEMP LIGHT CAME ON AND READ 285 DEGREES IN MY OPTIONS LIST YET THE STATIONARY OIL TEMP READ IN THE MIDDLE. I PULLED OVER, LET THE ENGINE COOL, CHECKED THE OIL AND COOLANT (ALL FINE). AF…"~159,579 mi, complaint #1717439
  66. #66

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The engine kicks like the injectors are blocked or something. It happens in idle and all speeds, including highway speeds. It is not speed related. However, I am reporting this because it jerks the car at highway speeds and this is dangerous. I have one occu…"complaint #1998670
  67. #67

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2015 Jeep Grand Cherokee. While driving at approximately 30 MPH and accelerating, the vehicle went into LIMP Mode. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the tone wheel had delaminated. The veh…"~120,000 mi, complaint #2170321
  68. #68

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE INTERIOR LIGHT WILL STAY OFF AND WILL NOT COME BACK ON AS WELL AS THE DASH BOARD LIGHTS WILL GO OUT AND NOT COME BACK ON. THIS WILL OCCUR WHEN I AM DRIVING BOTH DAY AND NIGHT. I HAVE TAKE. IT TO THE DEALER MULTIPLE TIMES AND THEY CLAIM THEY DON'T SEE THE…"~800 mi, complaint #1381908
  69. #69

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "1- SURROUND SOUND IS AUTO TURN TO STAY ON. WHEN TURN OFF NO ANY EFFECTS. 2- SOME NOISE COME IN DRIVER SIDE FROM DASH OR ENGINE ROOM. THIS NOISE LIKE AIR SOUND FROM AIR PUMP EVERY 10 TO 25 SEC WITH SYNCHRONOUS SMALL SOME EFFECT IN RPM."~12,450 mi, complaint #1500938
  70. #70

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE REVERSING THE VEHICLE, THE REAR CAMERA PROXIMITY LINES FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. BOBB CHRYSLER DODGE JEEP RAM ([REDACTED ADDRESS], CEDAR LAKE, IN 46303, [REDACTED PHONE]) DIAGNO…"~70,000 mi, complaint #1550060
  71. #71

    unknown

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues. "complaint #1952656

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP GRAND CHEROKEE directly.