2017 JEEP GRAND CHEROKEE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission automatic

    1 stranded, 43 unsafe

    44
    incidents
    Typical range: 13,000–89,500 mi

    Median 50,000 mi, based on 30 reports (58% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFTER DROPPED FROM DRIVE INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSTIC RESULTS WERE UNDETERMINED. THE VEHICLE WAS NOT REPAI…"~843 mi, complaint #1370749
    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFTER COULD NOT BE MOVED OUT OF THE PARK POSITION. THE CONTACT ENGAGED THE GEAR SHIFTER WITH FORCE INTO PARK AND THE VEHICLE JOLTED AGGRESSIVELY. AS A RESULT, THE VEHICLE DROVE…"~12,000 mi, complaint #1464407
    • "I BOUGHT A NEW 2017 JEEP GRAND CHEROKEE IN FEBRUARY 2017. VEHICLE COMPLETELY BROKE DOWN AT A MAIN STREET INTERSECTION ON APRIL 2017 AND WOULD NOT MOVE. TOWED TO DEALERSHIP. DEALERSHIP REPLACED THE TRANSMISSION. 2 WEEKS LATER VEHICLE JUST TURN OFF ON MAJOR…"~31,000 mi, complaint #1476663
    • "NO SHIFTING ISSUES FOR THE FIRST 49,000 MILES. NOW, AT 50K MILES, THE VEHICLE SHIFTS HARD IN ALL GEARS, BUT MOSTLY IN 6TH, 7TH, AND 8TH. THE HARD SHIFT SOMETIMES FEELS LIKE A 5 LBS HAMMER SLAMMING INTO THE METAL FRAME OF THE VEHICLE. NOT ALL SHIFTS ARE HARD.…"~50,005 mi, complaint #1626441
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated there was an abnormal sou…"~181,000 mi, complaint #2126383
  2. #2

    engine stall or no start

    11 stranded, 29 unsafe

    40
    incidents
    Typical range: 18,000–64,000 mi

    Median 33,000 mi, based on 35 reports (57% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE DRIVING AND DECELERATING, THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT IMMEDIATELY RESTART. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALE…"~4,000 mi, complaint #1605893
    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE RANDOMLY JERKED AND STALLED SEVERAL TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE RAM OF CORPUS CHRISTI ([REDACTED ADD…"~18,000 mi, complaint #1634208
    • "WHEN TAKING OFF AND SOMETIMES WHILE DRIVING, THE RPM'S REB WAY UP, ENGINE SLOWS DOWN, EATS GAS LIKE CRAZY. HAVE TO STOP, TURN ENGINE OFF, AND START AGAIN. IN HEAVY TRAFFIC ON EXPRESS WAY, VERY DIFFICULT TO STOP AND START AGAIN. REPAIRMAN CANNOT FIND PROBLEM.…"~33,000 mi, complaint #1707950
    • "CAR STOPS AND STALLS DURING, IT CAN HAPPEN AT AN INTERSECTION WHEN DRIVING. CAR ASKS YOU TO PUT INTO PARK WHILE DRIVING-- THE SHIFTER LOCKS AND THEN IT SAYS PUT IN DRIVE AND DOESN'T RESPOND SO YOU SIT THERE FOR A MINUTE THEN YOUR ABLE TO TURN THE CAR OFF.!! HU…"~61,112 mi, complaint #1622197
    • "2017 JEEP GRAND CHEROKEE LIMITED 131,000 MILES PURCHASED USED LESS THEN 24 HOURS LATER ON 8/20/2020, ENGINE SHUTS OFF WHILE MOVING, APPROX 20 MPH, FIVE LANE ROAD.HAD TO PUT IN PARK, FOOT ON BRAKE AND USE PUSH TO START BUTTON NOTHING HAPPENED. NO WARNINGS ST…"~131,000 mi, complaint #1688793
  3. #3

    control module

    17 unsafe, 1 annoyance

    18
    incidents

    Commonly reported, insufficient mileage data - n=21, median 29,500 mi, no reliable range below 25 reports.

    • "I HAVE EXPERIENCED NUMEROUS INSTANCES OF THE VEHICLE REMAINING IN RUN MODE AFTER I PUSH THE STOP BUTTON TO SHUT IT DOWN. THIS ONLY OCCURS WHEN THE ESS (ENGINE STOP/START) IS ENABLED. MY INITIAL BELIEF WAS THAT THE ESS WAS RESTARTING THE VEHICLE. UPON FURTHE…"~5,500 mi, complaint #1401948
    • "FLASHING D ON DASHBOARD CAR TURNS OFF HAS HAPPENED TWICE DEALSHIP CAN NOT CORRECT BECAUSE I HAVE NO CODES"~25,200 mi, complaint #1586728
    • "WHILE DRIVING MY 2017 JEEP, I RECEIVED A WARNING ON THE DASH WITH A DING THAT SAID SERVICE SHIFTER. MY VEHICLE HAD APPROXIMATELY 31,000 MILES. IT WOULD NOT SHIFT OUT OF DRIVE AND INTO PARK. I WAS ABLE TO DRIVE IT BUT IT WAS CONSTANTLY DINGING WITH THE SERVICE…"~31,000 mi, complaint #1672814
    • "WHILE DRIVING ON A HIGHWAY AT 60 MPH MY VEHICLE STARTED FLASHING EVERY POSSIBLE WARNING LIGHT. AIRBAGS, ABS, SLIP CONTROL, CRUISE CONTROL ... EVERYTHING. MOST CONCERNING WAS THE 'SERVICE SHIFTER' ALERT; THE PRND LIGHTS ON MY SHIFTER PANEL ALL STARTED FLASHING…"~39,000 mi, complaint #1601075
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service power steering warning light, service transmission warning light, automatic start warning light, 4-WD warning light, ABS warning light, serv…"~117,000 mi, complaint #1897770
  4. #4

    engine internal

    14 unsafe, 1 broken

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A POOL OF GREEN LIQUID UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO ROUTE 1 CHRYSLER DODGE JEEP DEALER (2700 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NJ 08648, PHO…"~2,867 mi, complaint #1409109
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to coast to the side of the roadway; however, the vehicle failed to restart. After visual inspection, the…"~83,000 mi, complaint #1925425
    • "I AM A MILITARY SERVICE MEMBER SERVING IN EUROPE. I BROUGHT MY 2017 JEEP GRAND CHEROKEE WITH ME TO EUROPE IN 2018. THE VEHICLE HAS BEEN METICULOUSLY MAINTAINED ACCORDING TO MANUFACTURE SPECIFICATIONS. EARLIER THIS YEAR (2019) WITH APPROXIMATELY 98K MILES ON TH…"~98,000 mi, complaint #1627833
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, there was white smoke coming from the exhaust pipe, and the vehicle failed to p…"~101,000 mi, complaint #2114548
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning illuminated. The contact stated that the vehicle had been running rough and idling roughly prior to the warning light becoming…"~125,147 mi, complaint #2170480
  5. #5

    seat mechanism

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=10, median 50,000 mi, no reliable range below 25 reports.

    • "PASSENGER SIDE FRONT SEAT HAD THE ACTIVE HEAD REST PLASTIC BREAK AROUND THE RETAINING PIN. NOW THE HEADREST IS DEPLOYED FORWARD AND THE LATCH IS STILL IN CLOSED POSITION WITH THE METAL PIN STILL IN PLACE. JUST POPPED FORWARD ON IT'S OWN. CAR WAS PARKED AND NOT…"~31,000 mi, complaint #1694084
    • "HEADREST-ACTIVE HEAD RESTRAINTS - MOPAR (6LR08PS4AA) THE FRONT PASSENGER SEAT HEADREST 'EXPLODED' DUE TO WHAT APPEARS TO BE FAULTY MATERIAL. I GOT THE PART NUMBER FROM THE DEALER USING THE VIN NUMBER. A PLASTIC COMPONENT SIMPLY BROKE FOR NO APPARENT REASON…"~43,150 mi, complaint #1596664
    • "I I WAS DRIVING IN MY MOMS 2017 JEEP GRAND CHEROKEE AND IN MOTION ON A CITY STREET AND I WAS NOT AWARE OF THE SEAT SETTING BUTTON ON THE DRIVERS SIDE PANEL DOOR ITS POSITIONED IN A TERRIBLE PLACE FOR PEOPLE WITH LONGER LEGS, I HAD DROPPED A MILK SHAKE AFTER PI…"~50,000 mi, complaint #1717344
    • "WHILE DRIVING THE JEEP ON THE CITY STREET, I SMELLED SOMETHING BURNING. I FELT THE DRIVERS SEAT WARMER GET REALLY HOT, FELT IT WITH MY HAND AND GOT SHOCKED. I RIGHT AWAY TURNED OFF THE SEAT WARMER. ONCE I GOT HOME, I NOTICED THERE WAS A HOLE IN THE SEAT AND P…"~54,000 mi, complaint #1706182
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the front passenger's seat headrest deployed. The contact's minor child was seated in the rear seat was struck by fragments. The contact stated that the frag…"~166,455 mi, complaint #2011688
  6. #6

    wiring harness

    14 unsafe

    14
    incidents
    Typical range: 28,000–58,000 mi

    Median 37,500 mi, based on 25 reports (29% had no usable mileage)

    • "DEALER HAS TRIED TO FIX ELECTRICAL PROBLEMS 4 TIMES 7/30/18 WE HAD NO HEADLIGHTS,NO TAILLIGHTS,NO TURN SIGNALS,NO BRAKE LIGHTS,AND NO WAY OF KNOWING THEY DIDN'T WORK. TODAY 7/31/2018 WENT TO START CAR LOCKED INTO RUN BUT WASN'T RUNNING COULDN'T MOVE OUT OF P…"~17,382 mi, complaint #1487331
    • "MY 2017 JEEP GRAND CHEROKEE IT'S HAVING ELECTRICAL PROBLEM FOR ALMOST 2 YEARS NOW AND THEY CAN FOUND WHAT'S GOING ON I ALMOST GOT KILL OUT OF NO WHERE MY CAR STOPS ALL THIS MESSAGES COME UP IN THE DASHBOARD IT'S CRAZY I CAN'T DRIVE THE JEEP FOR MORE THAN 1 HOU…"~28,000 mi, complaint #1542650
    • "GOT IN VEHICLE TO LEAVE SCHOOL AND DASH BOARD LIGHTS LIT UP LIKE A XMAS TREE BUT CAR WOULD NOT START. AFTER 20 MINS OF TRYING IF FINALLY STARTED BUT POWER STEERING WAS OUT. TOOK CAR TO DEALERSHIP, THEY DROVE IT FOR A WEEK BEFORE PROBLEM REPLICATED AND DIED TWI…"~36,000 mi, complaint #1553215
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle experienced unknown electrical failures. Additionally, the vehicle lost power steering functionality, and stalled. The contact stated that the instrume…"~58,000 mi, complaint #1861827
    • "FRONT JUMP POST HAS MELTED CAUSING FIRE HAZARD AND MAJOR SAFETY ISSUE. CAR WILL NOT START BECAUSE OF THIS ISSUE. THE CAR WAS IN MOTION AND CUT OFF AT A TRAFFIC LIGHT."~83,000 mi, complaint #1680725
  7. #7

    airbag system

    12 unsafe, 1 annoyance

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TAKATA RECALL: 2017 JEEP GRAND CHEROKEE IMPACT W/DEER FRONT CENTER/RIGHT AND RIGHT FRONT QUARTER PANEL. ON A STATE HIGHWAY MY VEHICLE WAS IN MOTION COMING DOWNHILL DOING 55MPH AND BRAKED HARD - PUMPED ONCE TO TRY TO AVOID IMPACT WHEN I SAW DEER. HAVE NOT ACQUI…"~8,500 mi, complaint #1464531
    • "SEVERE SIDE IMPACT FROM ANOTHER VEHICLE AND THE SIDE-CURTAIN AIRBAG DID NOT DEPLOY ON DRIVER SIDE. DRIVING ON A CITY STREET WB, WHEN ANOTHER VEHICLE TRAVELING NM RAN A STOP SIGN AND PLOWED INTO THE FRONT AND SIDE OF OUR VEHICLE."~28,000 mi, complaint #1568612
    • "2017 GRAND CHEROKEE TRAILHAWK GOING IN FOR THIRD TIME TO TRY TO FIX AIRBAG LIGHT COMING ON. TAKEN TO 2 DIFFERENT JEEP DEALERS AND STILL AIRBAG LIGHT COMING ON , ALSO SHOWS IN VEHICLE HEALTH REPORTS"~30,400 mi, complaint #1534934
    • "I RECENTLY MET WITH AN ACCIDENT ON MY JEEP GRAND CHEROKEE. POLICE REPORT #21-001506. AIRBAGS DIDN'T GET DEPLOYED."~43,000 mi, complaint #1729535
    • "The contact owned a 2017 Jeep Grand Cherokee. The contact stated that while his wife was driving at an unknown speed, another vehicle crashed into the front driver’s side and caused the vehicle to be pushed off the road. The air bags failed to deploy. As a res…"~140,000 mi, complaint #1837453
  8. #8

    transfer case awd

    13 unsafe

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY JEEP WAS ON A BLUFF IN PARK BUT RUNNING! I GOT OUT TO TAKE PICTURES I WALKED ABOUT 15 FEET IN FRONT OF MY CAR! SUDDENLY I HEARD A NOISE AND MY JEEP WAS ROLLING RIGHT TOWARDS ME! I HAD TO LEAP OUT OF THE WAY OR IT WOULD HAVE RUN ME DOWN! LUCKILY A BOULDER ST…"~2,800 mi, complaint #1371486
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving 25-35 MPH, the messages "Service Electronic Stability Control" and "Service 4Wheel Drive" were displayed. The contact was able to continue driving; however, the vehicle lost 4-WD fun…"~61,050 mi, complaint #1873912
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving 45-50 MPH, the “Service 4WD” message was displayed and flashing on and off. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the transfer c…"~116,387 mi, complaint #2133049
  9. #9

    fuel tank and lines

    1 stranded, 5 unsafe, 6 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WAS FUELING UP TODAY AND THE PUMP WAS TURNING OFF LIKE I WAS TOPPED OFF BUT MY GAGE WAS ON 'E'. THEN WITH ME HOLDING THE PUMP GAS STARTED SHOOTING OUT ONTO ME AND MY SUV. I HAD GAS ALL OVER THE SIDE OF MY CAR AND AFTER I PAID I HAD A LARGE PUDDLE UNDER MY CAR…"~4,600 mi, complaint #1422430
    • "BOUGHT MY 2017 JEEP GRAND CHEROKEE TRAILHAWK USED WITH 10,600 MILES ON IT. GAS ISSUES FROM THE GET GO: WHEN GETTING GAS, THE GAS PUMP SHUTS OFF EVER FEW SECONDS LIKE THE GAS TANK IS FULL ONLY ALLOWING A FEW CENTS WORTH OF GAS TO ACTUALLY GO IN THE VEHICL…"~14,990 mi, complaint #1454562
    • "ON SEPT 3, 2019 I WAS DRIVING AT 45 MPH WHEN THE ENGINE STALLED AND I COASTED TO A STOP. ENGINE RESTARTED AFTER MANY ATTEMPTS, DROVE ABOUT 50 FEET WHEN ENGINE STALLED AGAIN. OVERCOME BY A STRONG SMELL OF GAS I EXITED THE CAR AND SAW FUEL COMING OUT FROM UNDER…"~18,800 mi, complaint #1600963
    • "I JUST PURCHASED THIS VEHICLE AND UPON GOING TO THE GAS STATION TO FILL UP, WHEN YOU PUT THE PUMP HANDLE INTO THE CAP LESS TANK, THE GAS PUMP DOES NOT ALLOW THE GAS TO FLOW INTO THE TANK WITHOUT HOLDING THE PUMP HANDLE AT HALF PRESSURE. IN LOOKING ONLINE THER…"~35,000 mi, complaint #1616556
    • "ABOUT A YEAR AGO I WAS NO LONGER ABLE TO PUT GAS IN MY CAR UNLESS I INVERTED THE HANDLE OF THE PUMP. I FINALLY TOOK IT TO DODGE TO GET IT FIXED. I HAD A PREVIOUS DODGE VEHICLE THAT HAD A SIMILAR ISSUE WITH THE FILLER NECK AND IT WAS FIXED ON A RECALL. I WAS…"~65,000 mi, complaint #1653659
  10. #10

    other

    7 unsafe, 5 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR SIDE PANELS WERE POPPING OUT OF THE GASKET. THE VEHICLE WAS TAKEN TO FEDERICO CHRYSLER DODGE JEEP RAM ([REDACTED PHONE], LOCATED AT [REDACTED ADDRESS], WOOD RIVER, IL 62095) WHER…"~1,000 mi, complaint #1605521
    • "YOUR WEB SITE DOES NOT RECOGNIZE THIS VIN NUMBER. I CONTACTED CHRYSLER WHO DID RECOGNIZED THIS VIN AND COULD NOT SAY WHY YOUR WEB SITE DID NOT. PLEASE ADVISE."~12,000 mi, complaint #1634037
    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ATTEMPTING TO PARK ON AN INCLINED DRIVEWAY, THE VEHICLE ROLLED BACKWARDS WHILE ENGAGED IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER (GILLMAN CHRYSLER JEEP RAM DODGE, 10585 W SAM HOUSTON PA…"~15,000 mi, complaint #1490169
    • "HI! I WROTE IN APRIL 26, 2020 EXPLAIN MY SITUATION AND I DON'T RECEIVE ANSWER FROM US. *TR"~34,925 mi, complaint #1661796
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the "Liftgate Cannot Be Opened While Vehicle Is In Motion" message was displayed. Additionally, there was a burning odor detected after pressing the Aut…"~80,000 mi, complaint #1914570
  11. #11

    engine cooling

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN GETTING MY OIL CHANGED THE MECHANIC TOLD ME THAT I HAD AN ANTIFREEZE LEAK. HE COULD SMELL IT AND SAW FLUID AROUND THE RADIATOR. ALSO THAT I MAY NEED A NEW RADIATOR AND SHOULD HAVE THE DEALERSHIP CHECK IT OUT. I BROUGHT MY 2 YEAR OLD 2017 JEEP GRAND CHEROK…"~45,000 mi, complaint #1639199
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated while attempting to start the vehicle, the engine would not turn over. The contact stated that numerous attempts were made before the vehicle started. The contact stated that the check engine and…"~109,000 mi, complaint #1856252
  12. #12

    engine head gasket

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at approximately 35 mph, the vehicle was idling while the check engine warning light and the auto stop warning light illuminated. The vehicle was towed to the dealer where it was dia…"~62,937 mi, complaint #1762415
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while operating the vehicle, excessive white smoke was coming from the exhaust pipes and the vehicle would not properly accelerate and experienced hesitation and stalling. The vehicle was tak…"~84,000 mi, complaint #1902676
  13. #13

    throttle and pedal

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=12, median 13,500 mi, no reliable range below 25 reports.

    • "MY CAR ACCELERATION PEDAL WOULD NOT WORK AND THE CAR WOULD PROMPT ME TO GO TO PARK TO RESTART, WHILE I WAS DRIVING IT. IT WOULD QUICKLY DECELERATE AND WAS A DANGER TO ME AND MY FAMILY. PROBLEM WOULD NOT PRODUCE A CODE AND COULD NOT BE REPLICATED SO THEY RETURN…"~10,125 mi, complaint #1493111
    • "I AM THE ORIGINAL OWNER FOR 10 MONTHS. SEVERAL TIMES OVER THE LAST TEN MONTHS, WHEN STOPPED AND THEN DEPRESSING THE GAS PEDAL FULLY WITHOUT CRUISE CONTROL OR LAUNCH CONTROL ENGAGED, THE THROTTLE CONTINUES TO ACCELERATE EVEN THOUGH MY FOOT IS REMOVED FULLY FRO…"~12,400 mi, complaint #1504310
    • "TL* THE CONTACT OWNED A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING WITHOUT WARNING. ON ANOTHER OCCASION, WHEN THE CONTACT ENTERED THE VEHICLE AND SHIFTED OUT OF PARK, THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STA…"~13,580 mi, complaint #1598232
    • "I OWNED A 2017 JEEP FOR ONLY 45 DAYS BEFORE THE THROTTLE STUCK WIDE OPEN AND IT WAS TOTALED! I AM VERY FORTUNATE THAT NOBODY ELSE WAS INJURED BECAUSE MY JEEP SPED ACROSS THE CHURCH PARKING LOT, RAN OVER 3 TELEPHONE POLE (LYING ON THE GROUND AT THE EDGE OF THE…"~24,000 mi, complaint #1737710
    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. AFTER THE CONTACT'S WIFE PARKED THE VEHICLE IN THE DRIVEWAY, SHE LEANED OVER TO GET HER PURSE AND STEPPED ON THE ACCELERATOR PEDAL. THE GEAR WAS IN PARK; HOWEVER, THE VEHICLE SPED OFF AND CRASHED INTO THE WALL O…"~26,000 mi, complaint #1587758
  14. #14

    unintended acceleration

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=10, median 41,500 mi, no reliable range below 25 reports.

    • "I WAS WAITING FOR MY WIFE AT THE TRAIN STATION AND WHEN I SAW HER I PLACED THE CAR IN DRIVE AND IT TOOK OFF LIKE A SHOT ACCELERATING UNTIL I WAS ABLE TO HIT THE BRAKE HARD AND THREW IT INTO NETURAL. THIS HAS NEVER HAPPENED BEFORE. I NEVER TOUCHED THE GAS PETAL…"~4,300 mi, complaint #1463072
    • "WHEN DRIVING THE MOTOR STARTS RACING AND THE RPM'S GO WAY UP. MOST TIMES IT DOES IT WHEN YOU FIRST TAKE OFF. YOU HAVE TO COME TO A STOP, TURN THE MOTOR OFF AND START ALL OVER. OCCASIONALLY, THIS MAY NOT WORK. THE REPAIRMAN CANNOT FIND OUT WHY BECAUSE IT IS N…"~15,000 mi, complaint #1641358
    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT UPON HIS WIFE EXITING THE VEHICLE TO GRAB AN ITEM OUT OF THE HOUSE, THE VEHICLE HAD INDEPENDENTLY ACCELERATED FORWARD AND BARRELED INTO HIS GARAGE DOOR. THE CONTACT STATED THAT HIS…"~15,000 mi, complaint #1674718
    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE UNINTENDEDLY ACCELERATED AS THE ENGINE RPMS INCREASED. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO ENGAGE. AS A RESULT, THE VEHICLE CRASHED INTO MULTIPLE…"~17,000 mi, complaint #1578988
    • "THE CAR WAS IN ECO MODE. THE CAR WAS DRIVING ON A RESIDENTIAL STREET AND WAS STOPPED FOR A TRAIN CROSSING. WHEN THE GAS PEDAL WAS USED TO GO FORWARD THE ENGINE RACED QUICKLY TO 4500 RPMS AND WOULD NOT SLOW DOWN UNTIL MANUALLY PLACED IN NEUTRAL FOR SEVERAL SECO…"~41,500 mi, complaint #1595890
  15. #15

    battery and charging

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "MY JEEP IS HAVE A PROBLEM WITH A (START/STOP) FUNCTION. THE LIGHTS IS ON IN THE DASH AND THE SYSTEM IS NOT FUNCTION. I TAKE MY JEEP TO THE DEALER AUTHORITY AND DIAGNOSIS IS REPLACE THE 2 BATTERIES. I SPEND $165.00 FOR DIAGNOSTIC AND $495.00 FOR REPLACE BOTH BA…"~42,105 mi, complaint #1743885
    • "AFTER DRIVING APPROXIMATELY 15 MILES TO WORK I NOTICED A WHIRRING SOUND LIKE A BEARING GOING BAD IN THE WATER PUMP, ALTERNATOR, ETC. JUST BEFORE I ARRIVED THE "CHECK BATTERY" LIGHT CAME ON. AFTER MY SHIFT, THE VEHICLE STARTED WITH NO PROBLEM, THE SOUND WAS GO…"~52,000 mi, complaint #1394163
    • "VEHICLE AUTO START AND STOP FUNCTION WARNING THEN A VOLTAGE WARNING TELLING ME VEHICLE WAS GOING TO TURN OFF, WHILE I WAS IN MOTION, IT SHUT OFF ALMOST IMMEDIATELY LEAVING ME WITH NO STEERING OR BRAKES AND THE VEHICLE WAS IN THE MIDDLE OF THE DRIVING LANE. N…"~83,000 mi, complaint #1728444
  16. #16

    lighting exterior

    6 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "FOR THE SECOND TIME, I WAS PULLED OVER BY THE STATE POLICE BECAUSE MY TAIL LIGHTS WERE NOT ON AT NIGHT. IN BOTH CASES, IT IS LIKELY THAT WHEN I GOT OUT OF MY JEEP MY KNEE BRUSHED THE DIAL THAT CONTROLS THE HEADLIGHTS AND MOVED IT FROM "A" TO "O" (AUTO TO OFF)…"~20,000 mi, complaint #1506343
    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT WAS INOPERABLE. THE VEHICLE WAS TAKEN TO JAMIESON MOTORS INC (115 US-2, CHINOOK, MT 59523), AND WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED…"~25,000 mi, complaint #1706329
    • "TL* THE CONTACT OWNS A 2017 JEEP GRAND CHEROKEE. WHILE DRIVING AT NIGHT, THE HID HEADLAMPS BURNED THE PLASTIC LENSES. THE FAILURE CREATED A SHADOW EFFECT ON THE PLASTIC LENSES AND THE CONTACT WAS UNABLE TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO LADD-HANFORD D…"~26,000 mi, complaint #1597101
  17. #17

    sunroof

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY. THERE WAS NO DEBRIS ON THE ROAD AND I AM SURE I WAS NOT HIT BY ANYTHING. SOUNDED LIKE A TIRE BLEW AND BEFORE I KNEW IT GLASS WAS FALLING ALL OVER ME AND MY CAR."~4,000 mi, complaint #1593561
    • "I WAS DRIVING ALONG A RURAL HIGHWAY @ 65 MPH & HEARD A LOUD EXPLOSION ABOVE MY HEAD. IT SOUNDED LIKE A GUNSHOT. I ACTUALLY DUCKED DOWN IN MY SEAT LOOKING INTO MY REAR & SIDEVIEW MIRRORS. THERE WAS NO ONE AROUND ME. IT WAS PARTLY CLOUDY & 60 DEGREES. I BEGAN HE…"~28,000 mi, complaint #1565348
    • "WHILE DRIVING SOUTHBOUND ON I-[REDACTED ADDRESS] EXIT, MY SUNROOF GLASS EXPLODED FOR NO APPARENT REASON. THERE IS NO OVERPASS AND THERE WERE NO VEHICLES IN FRONT OF ME. LUCKILY MY SUNROOF SHADE WAS CLOSED SO THE BROKEN GLASS ALL FLEW OUTSIDE BUT THE EXPLOSION…"~38,000 mi, complaint #1591523
    • "SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY BYPASS AT 55 MPH. NO OTHER TRAFFIC ON THE ROAD. CLEAR DAY. NO BIRDS IN AREA. SMOOTH ROAD SURFACE."~65,000 mi, complaint #1742779
  18. #18

    brake hydraulics

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "ON PARKING LOT ON REVERSE BRAKES COMPLETELY SHOT DOWN FILLS LAKE YOUR HIT ON OBJECT AND FILLS LOW DOWN HOW SAVE IS THIS?"~23,000 mi, complaint #1569517
    • "ON 3 RECENT OCCASIONS MY BREAKS HAVE LOST ALL PRESSURE WHILE REVERSING EITHER INTO A PARKING SPOT OR BACKING OUT OF ONE, SO FORTUNATELY I WAS NOT TRAVELING VERY FAST. I HAD TO FORCE THE PEDAL ALL THE WAY DOWN TO BE ABLE TO STOP AND IT MADE A VERY LOUD GRINDIN…"~30,000 mi, complaint #1689268
    • "I WAS STOOPED AT A RED LIGHT ON A HILL WHEN THE LIGHT TURNED GREEN ALL LIGHTS IN CAR TURNED ON THE BRAKES WENT OUT AND THE STEERING WHEEL LOCKED. I WAS ON A HILL AND ALMOST CRASHED INTO A WALL. I HAD NO CONTROL OVER THE CAR. DON'T KNOW HOW THIS HAPPENED. I W…"~35,500 mi, complaint #1746946
  19. #19

    parking brake

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "VEHICLE WAS STATIONARY, TRANSMISSION WAS PLACED IN PARK AND POWER WAS COMPLETELY OFF WHEN IT BEGAN ROLLING DOWNHILL WHILE UNATTENDED. EMERGENCY BRAKE WAS NOT SET. VEHICLE WAS PARKED ON A SLIGHT INCLINE."~14,000 mi, complaint #1434860
    • "AFTER A FEW MINUTES WHEN THE CAR IS PARKED AND STATIONARY ON AN INCLINE IN OUR DRIVEWAY, IT WILL ROLL ABOUT 3-4 FEET AND THEN STOP ON ITS OWN, ALL WHILE VEHICLE IS IN PARK. THIS DOES NOT HAPPEN EVERY TIME IT IS PARKED ON AN INCLINE, SEEMS TO HAPPEN RANDOMLY."~21,000 mi, complaint #1646487
    • "ROLL-AWAY RECALL JUST AS IN CALIFORNIA IN 2016 VEHICLE WAS IN PARK AND TURNED OFF, I GET OUT TO GET AROUND TO THE OTHER SIDE OF THE CAR TO GET MY SON OUT OF THE CAR SEAT. THE CAR JUST STARTS ROLLING AWAY. THE VEHICLE STOPPED AFTER HITTING THE EXTERIOR OF MY H…"~26,000 mi, complaint #1577319
    • "SITTING IN MY DRIVEWAY WAITING FOR MY DAUGHTER, VEHICLE WAS IN PARK ON A VERY, VERY SMALL INCLINE - ALMOST FLAT. WITHIN A MINUTE OF SITTING THERE, IT STARTED TO COAST/MOVE BACKWARDS. I HAD TO PUT MY FOOT ON THE BRAKE TO STOP IT FROM GOING ONTO THE ROAD."~47,000 mi, complaint #1714590
    • "VEHICLE WAS TURNED ON AND STATIONARY AT MY PRIVATE RESIDENCE, PLACED IN PARK (NO PARKING BREAK) FOR ME TO HOOK UP A CHAIN TO TOW A COMPACT TRACTOR (WITHIN THE TOWING SPECIFICATION OF THE VEHICLE). WHEN I WAS BEHIND THE VEHICLE I HEARD A LOUD THUNK AND THE VEHI…"~62,583 mi, complaint #1684642
  20. #20

    seatbelt and pretensioner

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY SUV IS STATIONARY IN CITY STREET. I PUT THE IGNITION IN ACCESSORIES AND I START TO CLEAN WITH A DRY CLOTH THE PASSENGER SEAT AND PASS A CLOTH FOR THE HEAD OF SEAT, IS ACTIVATE THE HEAD RESTRAINT. MY SUV NEVER HAVE A CRASH. I GO IN 23 APRIL 2020 TO AUTOCENTR…"~34,965 mi, complaint #1660167
  21. #21

    suspension struts shocks

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "AIR RIDE SUSPENSION SUSPENDED WARNING VEHICLE WAS JUST STARTED. TURNED OFF RESTARTED THEN VEHICLE ENGAGED 4LOW AND AGAIN INDICATED SUSPENSION SYSTEM SUSPENDED."~39,009 mi, complaint #1535462
    • "WHILE BEING TOWED BY AN RV, THE JEEP STARTED VIOLENTLY WOBBLING WHICH SHOOK MY 40,000 # RV PRETTY HARD. THIS STARTED AFTER A SLOW (ABOUT 5MPH) RIGHT TURN AND THE JEEP WENT OVER A 4 TO 5' HIGH CURB. THE WOBBLING DID NOT STOP UNTIL COMPLETELY STOPPING THE RV.…"~50,000 mi, complaint #1548651
    • "THE VEHICLE, 2017 JEEP GRAND CHEROKEE, WAS PARKED (NOT RUNNING & NO OCCUPANTS) UNDER OUR CAR PORT. AN EXTREMELY LOUD POP/EXPLOSION WAS HEARD AND MY SPOUSE SAW THE JEEP ROCKING FROM SIDE TO SIDE (NO ONE WAS NEAR IT). I WENT TO MOVE IT INTO OUR GARAGE AND THE 'S…"~71,741 mi, complaint #1660872
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, he heard an abnormal clicking sound emanating from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent…"~140,000 mi, complaint #1986349
  22. #22

    acceleration loss or hesitation

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE OPERATING THE SUV IN CRUISE CONTROL, IT WAS NECESSARY TO BRAKE AND RE-ACCELERATE WHILE DRIVING ON THE INTERSTATE. HOWEVER, UPON PUSHING THE PEDAL TO INCREASE SPEED, IT TOOK BETWEEN 10 TO 20 SECONDS TO INCREASE THE SPEED FROM JUST 60 MPH TO 70 MPH. THIS…"~16,000 mi, complaint #1443704
  23. #23

    engine oil consumption

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THERE WAS A POOL OF OIL COLLECTING IN A CHANNEL LOCATED ON THE ENGINE BLOCK. MY FIRST THOUGHT WAS THIS COULD BE A FIRE HAZARD UNDER THE RIGHT CONDITIONS. I HAVE LESS THAN 12,000 MILES ON THE 2017 VEHICLE. FIRST, I SAW THE OIL LEAK IN MY DRIVEWAY, CHECKED MY OI…"~11,981 mi, complaint #1649677
  24. #24

    fuel pump

    3 stranded, 1 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DEC 2020: IN A PARKING LOT, THE ENGINE WOULD TURN OVER BUT NOT START. MY MECHANIC BYPASSED THE BUILT-IN FUEL PUMP RELAY IN THE TIPM BUT THE ENGINE WOULD NOT START. TOWED TO CAMPBELL JEEP, BENTON AR & THEY DIAGNOSED THAT BOTH FUEL PUMPS WERE BAD. DEALER COULD N…"~93,000 mi, complaint #1735970
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the vehicle failed to start. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump needed to be…"~100,000 mi, complaint #2035991
    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the vehicle became inoperable. The contact stated that the vehicle failed to start, with the check engine warning light illuminated. The vehicle w…"~188,000 mi, complaint #2166515
  25. #25

    power windows and locks

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "2017 GRAND CHEROKEE SUMMIT HAS A "GREMLIN" IN THAT THE POWER PASSENGER REAR WINDOW, AND POWER LIFTGATE WILL OPEN ON THEIR OWN AND ONE DOESN'T KNOW WHEN IT WILL HAPPEN, AND THIS HAS HAPPENED MORE THAN ONCE WITH REAR WINDOW. ALSO, LANE ASSIST IS NOW MALFUNCTION…"~1,000 mi, complaint #1384715
    • "ON FIVE SEPARATE OCCASIONS, THE TAILGATE OF THE VEHICLE HAS OPENED ON ITS OWN. IT HAS HAPPENED DURING VARIOUS HOURS OF THE DAY, BOTH DAYTIME AND OVERNIGHT. AND ON THREE OF THOSE OCCASIONS THE HOME LINK SYSTEM HAS ALSO BEEN ACTIVATED WHICH THEN OPENED THE GARAG…"~7,300 mi, complaint #1494485
    • "SIDE DRIVER'S AND PASSENGER WINDOWS SHATTERING - WALKED TO CAR PARKED OUTSIDE. OPENED DRIVER DOOR, SAT DOWN AND CLOSED THE DOOR. UPON IMPACT OF CLOSING THE DOOR THE ENTIRE PASSENGER SIDE WINDOW SHATTERED INSIDE THE CAR. I HAVE READ ONLINE THAT THIS HAS HAPPENE…"~13,000 mi, complaint #1535915
  26. #26

    adas collision warning

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING ON THE FREEWAY AT 60 MPH AND SLOWING FOR A TURNING CAR AHEAD, THE CARS EMERGENCY BRAKING TURNED ON AND TRIED TO STOP THE CAR. THIS HAS OCCURRED TWICE THIS WEEK."~15,000 mi, complaint #1475064
  27. #27

    infotainment head unit

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SINCE THE DAY I PURCHASED THE VEHICLE, EVERY TIME I START MY CAR, THE RADIO IS ON NEARLY AT FULL VOLUME. THE CAR PLAYS THE SAME STATION AT THE SAME HIGH VOLUME. IT DOES NOT MATTER IF WHEN I SHUT OFF THE VEHICLE, THE RADIO IS OFF, OR THE RADIO IS ON. IT ALSO…"complaint #1475382
    • "TOUCH SCREEN NOT WORKING. IT IS ON BUT WHEN YOU TRY TO DO SOMETHING DOES NOT RESPOND TO TOUCH."complaint #1610168
    • "The UConnect touch screen in my vehicle is “delaminating” causing phantom touches to the touch screen. This is an extreme safety hazard due to it causing distractions to the driver when attempting to use the touch screen/radio/etc for its intended purpose. The…"complaint #1855222
  28. #28

    interior trim

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Dash damage causing visibility issues. The dash in this vehicle and many other Jeeps with a leather dash, the leather has separated from the dash body and is causing visibility issues when driving. My vehicle is stored in garage or with a sunshade on at all…"complaint #2141866
    • "It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and h…"complaint #2167493
    • "THIS MODEL VEHICLE AND SEVERAL OTHERS THAT I HAVE EXPERIENCED, HAVE A CENTER CONSOLE CUPHOLDER THAT IS TRIMMED IN CHROME. THE CHROME IS PEELING ON BOTH CUPHOLDERS AT THE EDGES AND EXTREMELY SHARP AND HAVE PERSONALLY BEEN CUT AND CAUSING LACERATIONS AND BLEEDIN…"complaint #2177209
  29. #29

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I SPECIFICALLY PURCHASED A 2017 JEEP GRAND CHEROKEE 4X4 TO COPE WITH WINTERS IN DETROIT, MICHIGAN. HOWEVER, AFTER ONLY TWO SNOWFALLS THE VEHICLE HAS SLID FOUR TIMES ON CITY STREETS AND MORE SIGNIFICANTLY FISH TAILED ON AN I-75 OFF RAMP. IN NO INSTANCES DID THE…"~5,200 mi, complaint #1432875
    • "TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO [REDACTED ADDRESS] 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT TH…"~34,010 mi, complaint #1491946
    • "MY ELECTRONIC STABILITY CONTROL TURNED OFF AND WON'T TURN ON, MY FCW FRONT COLLISION WARNING IS OFF A WON'T TURN ON BUT THE SENSORS IN THE FRONT WORK FINE AND DETECT OBJECTS NEAR THE BUMPER"~40,000 mi, complaint #1652768
  30. #30

    starter

    1 stranded, 1 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "RATTLE NOISE HEARD ON COLD START LASTING 2-3 SECONDS. NOISE NOTED AFTER INITIAL OIL CHANGE. THE NOISE WAS HEARD 5/2017. TAKEN TO DEALERAHIP SEVERAL TIMES IN 2017 AND 2018 AND THEY STATED IT WAS THE STARTER. LEFT VEHICLE OVER NIGHT SO DEALERSHIP COULD HEAR NOI…"~4,500 mi, complaint #1518749
    • "VEHICLE WON'T START WHEN PUSHING START BUTTON AND APPLYING BRAKE PEDAL. 2017 JEEP GRAND CHEROKEE 3.6L V-6 ENGINE, 44K MILES. AFTER TURNING OFF VEHICLE, IT WILL NOT RE-START WHEN APPLYING PRESSURE TO BRAKE PEDAL AND PUSHING START BUTTON. REPLACED BOTH MAIN A…"~44,000 mi, complaint #1691873
  31. #31

    steering electric assist

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHILE DRIVING THE STEERING WHEEL LOCKS AND CAN NOT BE TURNED. THIS HAS HAPPENED A DOZEN TIMES AND EACH TIME WE WERE ONLY NARROWLY ABLE TO AVOID AN ACCIDENT. THIS HAS HAPPENED WHILE DRIVING IN A PARKING GARAGE, ONE SIDE ROADS, MAIN ROADS AND ON THE HIGHWAY. I B…"~9,000 mi, complaint #1451371
    • "WHILE DRIVING MY 2017 JEEP GRAND CHEROKEE, SUMMIT, DOWN THE HIGHWAY AT 65MPH, THE POWER STEERING AND LAND SENSE SUDDENLY BECAME UNAVAILABLE. THE JEEP VEERED TO THE RIGHT HARD, NEARLY HITTING THE CAR NEXT TO ME, AND OFF THE ROAD WITHOUT POWER STEERING. 2 WAR…"~23,395 mi, complaint #1484473
    • "MY VEHICLE IS EXPERIENCING WHAT IS REFERRED TO AS THE 'DEATH WOBBLE' WHEN FLAT TOWED BEHIND MY MOTORHOME AND MAKING A TURN AT LOW SPEED. THIS PROBLEM ALSO OCCURRED IN JEEP CHEROKEE AND JEEP CAME OUT WITH A FIX. THE PROBLEM WAS TRACED BACK TO THE THE ELECTRIC P…"~26,000 mi, complaint #1516190
  32. #32

    steering rack mechanical

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT LEASED A 2017 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO REVERSE INTO A PARKING SPACE, THE VEHICLE JERKED VIOLENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED AND UNOCCUPIED VEHICLES. THE VEHICLE…"~8,000 mi, complaint #1477311
    • "THIS VEHICLE DEVELOPS "DEATH WOBBLE" WHEN BEING FLAT TOWED BEHIND A MOTORHOME. I HAVE PERSONALLY EXPERIENCED THIS SITUATION AND HAVE INTENTIONALLY CAUSED THE "WOBBLE" TO CONFIRM IT'S POTENTIAL. A CORRECTIVE WIRING HARNESS IS AVAILABLE FOR THE JEEP CHEROKEE. HO…"~21,000 mi, complaint #1596922
  33. #33

    tire failure

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE MICHELIN TIRES-285X60XR18 NEEDED TO BE REPLACED AT 16,000 MILES. THE WEAR BARS WERE ALREADY SHOWING. I TOOK TO JEEP DEALERSHIP IN LANSING, MICHIGAN AND WAS ACCUSED OF DRIVING WRONG, NOT ROTATING AND BALANCING (I AM METICULOUS ABOUT SERVICE-SO YES, DID), DR…"~16,000 mi, complaint #1523712
    • "WE HAVE GOODYEAR FORTERA TIRES ON A "TRAIL RATED" JEEP GRAND CHEROKEE PURCHASED NEW WITH THE VEHICLE. CURRENTLY, SLIGHTLY MORE THAT 33,000 MILES ON THE TIRES. VEHICLE PURCHASED NEW DECEMBER 2016. WE HAVE HAD 4 FLAT TIRES ON 3 TIRES. TWO OF THE INCIDENTS OCCUR…"~32,000 mi, complaint #1503728
  34. #34

    trunk or liftgate

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "NO INDICATOR OR ALARM IS PROVIDED WHEN THE TAILGATE IS OPEN AND THE VEHICLE IS PUT INTO REVERSE!!!! WHEN I FIRST PURCHASED THE VEHICLE, I WAS IN A PARKING GARAGE IN CHICAGO. I LOADED MY BAGGAGE IN THE TRUNK AND HIT THE BUTTON ON THE INSIDE OF THE TRUNK TO CL…"complaint #1475383
    • "IT APPEARS THAT THERE IS A BUG IN THE PROGRAMMING OF THE VEHICLE. WHEN I EITHER USE THE REMOTE, OR THE BUTTON IN THE TRUNK AREA TO CLOSE THE LIFT GATE, AS I WALK TO THE FRONT OF THE VEHICLE AND OPEN THE DOOR, THE LIFTGATE STOPS CLOSING AND RETURNS TO OPEN. I…"complaint #1475385
    • "The power life gate is not working properly , has knocked me in the head. I read that is very common. It stopped working a few months after purchasing (used). I have not had repaired, thought it might be a recall since it was reported a common problem."complaint #1887476
  35. #35

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY WIFE, (XXXXX), WAS DRIVING THIS VEHICLE. SHE WAS IN A DRIVE-THRU, MOVING AT LOW SPEEDS WHEN THE BRAKES STOPPED WORKING. ROBIN WAS ABLE TO ROLL TO A STOP IN THE PARKING LOT. I RESPONDED TO THE SCENE TO INSPECT THE VEHICLE AND OBSERVED THAT THE BRAKE PEDAL…"~46,000 mi, complaint #1598655
  36. #36

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On Saturday, April 15, 2023 at approximately 1pm, I was driving my 2017 Jeep Grand Cherokee Summit on Texas Hwy 16. The weather was clear and traffic was light. There was not a vehicle, within 200 feet, in front of mine. The glass sun roof / panorama roof was…"complaint #1889511
    • "-Moon Roof glass exploded with no known cause while i was driving on the highway there were no cars in front of me, its available for inspection while waiting on the repairs. -explosion was loud and pieces of glass were trapped in the moon roof cloth, Luckil…"complaint #1967140
  37. #37

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SPEEDOMETER READS 70 MPH WHEN I AM GOING 25 AND IT WILL READ 80MPH WHEN I AM DOING 40. HAS ANY ONE BESIDE MY SELF HAD THIS PROBLEM??"~5,000 mi, complaint #1399396
  38. #38

    paint and clearcoat

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVING IN THE NE AFTER THE HIGHWAY DEPT. SPREAD THE SLURRY TO COMBAT ICE MY BRAND NEW JEEP GRAND CHEROKEE 2017, COLOR IVORY, STAINED. THE TRUCK WAS DRIVEN ON THE HIGHWAY AS WELL AS SECONDARY ROUDS. AFTER WASHING THE VEHICLE I DISCOVERED THE WHEEL WELL AND IT…"~1,800 mi, complaint #1359142
  39. #39

    software or update

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE VEHICLE WOULD NOT BACK UP WITH MY BOAT ATTACHED, HAS A REAR STOP FEATURE THAT WAS ENGAGING, WENT TO MY SYSTEM SETUP SCREEN TO DEFEAT THE FEATURE, IT WOULD NOT LET ME, I WOULD REMOVE THE CHECK AND IT WOULD COME RIGHT BACK ON. THE DEALER KNEW THERE WAS A REF…"~9,615 mi, complaint #1411189
  40. #40

    suspension arms and bushings

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY JEEP SHAKES DURING DIFFERENT SPEED LEVELS I CHANGED THE TIRE DIDN'T HELP I DID AN ALIGNMENT DIDN'T HELP THEY PUT IT ON THE MACHINE FOUND NOTHING WRONG WITH THE ENGINE NOTHING WRONG WITH THE RODE CV JOINT EVERYTHING LOOKS FINE NO ONE CAN TELL ME WHY MY JEEP…"complaint #1684566
    • "On January 3, 2026, I test drove a 2017 Jeep Grand Cherokee (VIN [XXX] ) from a franchised Jeep dealership in Lewiston, Idaho. After the test drive, the vehicle was placed on a lift and it was discovered that the front driver-side lower ball joint was missing…"complaint #2162734
  41. #41

    transmission manual clutch

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "SERVICE SHIFTER LIGHT CAME ON DASHBOARD DISPLAY AND THE ORANGE INDICATOR LIGHT ON THE P/D/N DISPLAY WENT OUT. JEEP WAS SERVICED AT JEEP DEALER AND DIAGNOSTICS DIAGNOSED SHIFTER BEZEL REPAIR NEEDED. PART ORDERED AND RETURNED FOR SERVICE AND SUBSEQUENTLY COULD…"~35,446 mi, complaint #1704520
  42. #42

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On [XXX], I was involved in an accident in Maryland while driving my 2017 Jeep Grand Cherokee. It was raining and despite attempting to slow down, brakes performed poorly, causing my car to skid and collide with the vehicle in front of me. Fortunately, no one…"complaint #2040884
  43. #43

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY AC EVAPORATOR CORE FAILED IN MY JEEP GRAND CHEROKEE WHICH IS ONLY THREE YEARS OLD. THE CORE IS UNDER THE DASH BOARD AND USES THE R-1234YF FREON WHICH IS A DANGEROUS GAS THAT LEAK OUT IN MY CABIN OF MY SUV. THE EVAPORATOR CORE SHOULD BE REDESIGNED NOT TO F…"~46,000 mi, complaint #1682789
  44. #44

    adas adaptive cruise

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving approximately 55 MPH with the adaptive cruise control activated, the vehicle nearly crashed into the rear of a second vehicle. The contact stated that the adaptive cruise contro…"~93,000 mi, complaint #1893986
  45. #45

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN BEING TOWED BEHIND MY MOTORHOME, THE JEEP GRAND CHEROKEE WILL GO INTO AN EXTREME "WOBBLE" DURING A SLOW SPEED, SHARP TURN TO THE LEFT OR RIGHT, EITHER FROM A COMPLETE STOP OR NEAR STOP ON THE ROAD THAT THE TURN ORIGINATES FROM. IF EITHER STEERING TIRE ON…"~18,000 mi, complaint #1576429
  46. #46

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "FRONT BRAKE PADS AND ROTORS REQUIRED REPLACING AT 23,000 WITHOUT WARNING. AN INSPECTION AT 17,000 MILES WAS NORMAL. TIRE WEAR IS NORMAL AND AT 30,000 VEHICLE IS STILL ON ITS ORIGINAL TIRES. THE VEHICLE HAS NO WARNING SYSTEM OF BRAKE PAD WEAR"complaint #1482946
  47. #47

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WE WERE SOLD A RUSTED BRAND NEW CAR BY HUFFINES JEEP DEALERSHIP IN LEWISVILLE, TX. WE IDENTIFIED THE RUST IN THE CAR WITHIN 3 WEEKS ( AND LESS THAN 700 MILES) AND TOOK IT BACK TO THE DEALERSHIP AND THEY DENIED HELPING US OUT AND REFUSED TO REPLACE THE CAR FOR…"~750 mi, complaint #1405493
  48. #48

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVER WAS PULLING INTO A PARKING SPOT DOING APPROX 2 MILES PER HOUR. ALL OF A SUDDEN THE CAR PROPELLED FORWARD, JUMPED THE CEMENT PARKING BLOCK AND HIT THE BUILDING THAT THE PARKING SPOT WAS IN FRONT OF. DRIVER WAS GOING TOO SLOW AND HAD FOOT OVER BRAKE THE…"~32,000 mi, complaint #1501283
  49. #49

    differential

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The rear differential keeps failing has been replaced 5 times in 3 years. When it fails it causes a lot of the safety features to disable, additionally it greatly affects the stability and handling of the vehicle. When this fails it’s an extremely difficult ti…"complaint #1985106
  50. #50

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I noticed a clanking noise when backing out of my drive. Dealership reported that they have had this issue a couple of times. The nut holding the drive shaft and transmission together backed off and has damaged the drive shaft, yoke, and flange causing the…"complaint #1831678
  51. #51

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "SEVERAL ISSUES WITH THIS LEMON. NOT HAPPY WITH MY 2017 JEEP GRAND CHEROKEE -ENGINE MOUNT REPLACED AT 46,000 MILES...(REPLACED OCT 2019) SERIOUSLY???!!!! THIS EARLY IN THE VEHICLE'S LIFE??!!! -AC CONDENSER (REPLACED MAY 2020) -CRACKED RADIATOR-(REPLACED…"complaint #1680098
  52. #52

    evap system

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The EVAP system leak P0456 the code I received."complaint #2051829
  53. #53

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The exhaust manifold bolts cracked on my jeep Grand Cherokee hemi 5.7L which has caused a "tick" sound and my 7yr old can smell gas while inside the vehicle. We have taken to dealerships who refuses to fix under warranty. I called Dodge jeep of Tomball and Th…"complaint #1935301
  54. #54

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "JEEP ROLL AWAY WHILE IN PARK. ORIGINAL DRIVER PUT CAR IN PARK AND LET THE CAR SETTLE ON PAWL. AFTER POSITIVE STOP IN PARK, DRIVER APPLIED PARKING BRAKE AND LEFT THE VEHICLE TAKING KEY FOB WITH HER, AND CLOSED DOOR. CAR WAS STILL RUNNING. NEW DRIVER OPENED THE…"~29,000 mi, complaint #1506658
  55. #55

    parking sensors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The component is known to fail on jeep forums weather it fails completely or was not installed properly and may loose its functionality. The event is when towing a trailer and reversing the car will see the trailer as an obstruction and will engage the brakes.…"complaint #1987055
  56. #56

    tpms

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WITH LESS THAN 2,000 MILES, TIRE PRESSURE SENSORS CONFLICT WITH PSI MANUAL PRESSURE GAUGE. THE SERVICE DEPARTMENT HAS INFLATED THE TIRES TO 36 PSI WHICH DOES NOT REGISTER AS SUCH, BUT LOWER BY 2-3 PSI. THE PRESSURE GAUGE SENSORS IS INCORRECT UNDER ALL DRIVIN…"~800 mi, complaint #1434003

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP GRAND CHEROKEE directly.