2014 FORD ESCAPE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine cooling

    10 stranded, 310 unsafe, 5 annoyance

    325
    incidents
    Typical range: 60,000–104,500 mi

    Median 81,000 mi, based on 321 reports (36% had no usable mileage)

    • "THE CAR TAKES APPROXIMATELY 18-22 MINUTES TO ATTAIN A SAFE AND PROPER INSIDE VEHICLE TEMPERATURE. EVEN WITH A REMOTE START INSTALLED IT WILL USUALLY TWO STARTS FOR THE CAR TO REACH A TEMPERATURE THAT IS NOT DANGEROUS TO MY INFANT NEPHEW. I CAN NO LONGER PICK…"~500 mi, complaint #1039167
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FORD OF UNIONTOWN, [REDACTED ADDRESS], UNION TOWN, PA) WHERE IT WAS DIAGNOSED THAT THE COOLANT RESERVOIR HAD CRACKED AND CAU…"~58,000 mi, complaint #1479381
    • "MY CAR COOLANT IS ALWAYS LEAKING HAVE TO FILL OUT AND FIX MOST OF THE TIME. THE TRANSMISSION WAS SUDDENLY FAILED EVEN ONLY 80000K MILEAGE AND SERVICE CENTER FOR REPLACEMENT COST IS $6000.THAT'S REALLY RIDICULOUS."~80,000 mi, complaint #1595565
    • "THE CAR BEGAN TO OVERHEAT ONE MORNING WHILE IT WAS BEING DRIVEN ON A CITY STREET ABOUT 45-50 MPH. THE CAR HAD BEEN PARKED OVERNIGHT FOR 8-10 HOURS BEFORE BEING DRIVEN. THERE WERE NO VISIBLE SIGNS OF LEAKING COOLANT WHERE THE CAR HAD BEEN PARKED. WHEN COOLANT W…"~100,000 mi, complaint #1574452
    • " 2014 Ford Escape titanium that has been having issues with coolant leaks and overheating. The first instance was in Dec 2022. The vehicle stalled while it was being driven at about 25-30 mph. The vehicle said that the coolant levels were low and the cars Eng…"~184,634 mi, complaint #1901034
  2. #2

    transmission automatic

    67 stranded, 208 unsafe, 2 broken

    277
    incidents
    Typical range: 72,500–114,000 mi

    Median 91,000 mi, based on 249 reports (37% had no usable mileage)

    • "I BOUGHT THIS CAR BRAND NEW , WITHIN THE FIRST 600 MILES I TOOK A TRIP TO NORTHERN MICHIGAN ( ABOUT 200 MI. ) AND THE TRANSMISSION " BANGED " INTO 6TH GEAR EVERY TIME IT DOWN SHIFTED TO 5TH GOING UP ANY GRADE AND SHIFTED BACK TO 6TH, OTHER TIMES WHEN I GO…"~600 mi, complaint #1368910
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS PULLING INTO A PARKING LOT, THE TRANSMISSION DID NOT SHIFT INTO PARK, WHICH CAUSED THE VEHICLE TO ROLL. THE CONTACT STATED THAT THE GEAR SHIFT WAS IN PARK AT THE TIME OF THE FAILURE. THE…"~74,000 mi, complaint #1629174
    • "THE TRANSMISSION HAS GONE BAD AND THERE ARE A LOT OF PEOPLE COMPLAINING OF THIS ONLINE SOMETHING SHOULD BE DONE ABOUT THE TRANSMISSION GOING BAD SO EARLY THE CAR JUST STARTED NOT CHANGING GEARS THEN IT WOULD DRIVE KEPT DOING THIS TIL I GOT HOME"~89,000 mi, complaint #1651697
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STOPPED ACCELERATING FORWARD AND ALSO WOULD NOT DRIVE IN REVERSE. THE VEHICLE WAS TOWED TO BOB THOMAS FORD ([REDACTED ADDRESS], FORT WAYNE, IN) WHERE IT WAS DIAGN…"~111,000 mi, complaint #1496989
    • "The contact owns a 2014 Ford Escape. The contact stated that upon placing the gear shifter into PARK, the “Shift to PARK” message was displayed on the instrument panel. The contact also stated that upon placing the gear shifter into PARK; the vehicle would rol…"~200,000 mi, complaint #1794909
  3. #3

    engine stall or no start

    24 stranded, 93 unsafe

    117
    incidents
    Typical range: 43,000–96,000 mi

    Median 72,000 mi, based on 214 reports (21% had no usable mileage)

    • "WHILE DRIVING DOWN THE INTERSTATE AT 55 MPH IN HEAVY TRAFFIC, THE ENGINE SUDDENLY STARTED RUNNING EXTREMELY ROUGH, JERKING AND LURCHING, WHILE LOSING POWER. THE "ENGINE FAULT - SERVICE NOW" WARNING DISPLAY ILLUMINATED AND THE ENGINE STALLED OUT. PULLED TO TH…"~1,152 mi, complaint #1081998
    • "CAR STALLS. POWER TO ENGINE STOPS. ENGINE FAULT LIGHT COMES ON. HAVE TO PULL OVER TURN ENGINE OFF AND RESTART. THIS HAS HAPPENED ON HIWAY AT SPEED OF [REDACTED ADDRESS] SITTING AT LIGHT."~41,000 mi, complaint #1246189
    • "The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light illuminated while driving at an undisclosed speed. The vehicle hesitated to start with an abnormal odor. The vehicle stalled while parked in the driveway on three separ…"~67,500 mi, complaint #1748456
    • "I PURCHASED THE VEHICLE IN 2016. AFTER TWO MONTHS IT BEGAN SPUTTERING BEFORE STARTING, AND SOMETIMES WOULD STALL. ONCE IN GEAR AND MOVING IT WOULD RUN FINE. SECONDLY, THERE ARE TIMES WHILE DRIVING THAT THE TRANSMISSION/ ENGINE SURGES WITHOUT WARNING. D…"~91,285 mi, complaint #1500683
    • "ENGINE STALLED DURING HIGHWAY CRUISE(70 MPH), LOST ALL THROTTLE RESPONSE. LIGHTING, BRAKE, STEERING WORKED FINE. COOLANT LEAKAGE WAS OBSERVED UNDER THE HOOD AFTER PARKING. AFTER THE VEHICLE WAS TOWED TO A FORD DEALER, SERVICE PEOPLE REPORTED ENGINE WIRINGS WER…"~850,000 mi, complaint #1519685
  4. #4

    engine internal

    4 stranded, 90 unsafe, 1 broken, 2 annoyance

    97
    incidents
    Typical range: 55,000–112,500 mi

    Median 80,000 mi, based on 146 reports (25% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR T…"~29,000 mi, complaint #1440604
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED GRAY SMOKE UNDER THE HOOD. THE CONTACT SHUT THE VEHICLE OFF AND ATTEMPTED TO RESTART…"~55,300 mi, complaint #1441154
    • "THE ENGINE STARTED ON FIRE SHORTLY AFTER I STARTED DRIVING IT HOME FROM WORK."~70,000 mi, complaint #1532728
    • "MY 2014 FORD ESCAPE CAUGHT ON FIRE WHILE STATIONARY AT MY SON'S ELEMENTARY SCHOOL. I WAS WAITING IN THE DROP OFF LANE AT MY SON'S SCHOOL WHEN MY SUV STARTED TO SMOKE FROM UNDERNEATH THE DASH, I TRIED TO MOVE THE VEHICLE OUT OF THE LANE SO I WOULD NOT BLOCK OTH…"~99,000 mi, complaint #1445790
    • "The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed of a misfire in cylinder #2. The dealer reset the war…"~167,525 mi, complaint #1910496
  5. #5

    steering electric assist

    1 stranded, 85 unsafe

    86
    incidents
    Typical range: 46,500–102,000 mi

    Median 68,500 mi, based on 74 reports (35% had no usable mileage)

    • "I GOT IN MY CAR TO GO TO WORK AFTER IT HAD BEEN PARKED ALL NIGHT. I TURNED IT ON AND I INSTANTLY GOT THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED" I COULDN'T TURN THE WHEEL. I SHUT IT OFF AND TURNED IT BACK ON AND THE MESSAGE WAS GONE. I WAS ABLE TO DRI…"~1,000 mi, complaint #1591852
    • "ON 22AUG2020 I WAS TRAVELING FROM FAYETTEVILLE, NC TO BLUFFTON, SC AND STOPPED IN SANTEE, SC FOR A BATHROOM BREAK. STARTED THE CAR UP TO LEAVE AND HAD NO POWER STEERING. TRIED TURNING OFF AND BACK ON BUT NO CHANGE. SO, I ENDED UP DRIVING 1.5 HOURS WITHOUT POWE…"~42,500 mi, complaint #1686890
    • "WHILE DRIVING DOWN THE HIGHWAY 70MPH, I SUDDENLY LOST POWER STEERING. I STRUGGLED TO KEEP THE CAR IN MY LANE AS IT PULLED HARD TO THE RIGHT. MY DASHBOARD LIT UP WITH "STEERING LOSS STOP SAFELY" MESSAGE."~63,740 mi, complaint #1722768
    • "THE ELECTRIC POWER STEERING ASSIST FAILED AND THE POWER STEERING FAULT MESSAGE APPEARED WHEN BACKING OUT OF MY GARAGE. AFTER TURNING THE IGNITION OFF AND STARTING THE CAR AGAIN, THE PROBLEM RESOLVED. MY FORD DEALER FOUND CODE U3000:49 STORED. REQUIRED REPLAC…"~94,285 mi, complaint #1671783
    • "LUCKILY HAD JUST STOPPED AND PUT THE VEHICLE IN PARK, STEERING WHEEL SHOOK, AND THEN RECEIVED ERROR MESSAGE OF 'STEERING ASSIST FAULT SERVICE REQUIRED'. PLACED THE CAR IN REVERSE AND REALIZED I HAD NO POWER STEERING. PERFORMED A CODE SCAN AND RECEIVED A U3000…"~156,843 mi, complaint #1705621
  6. #6

    engine head gasket

    3 stranded, 78 unsafe

    81
    incidents
    Typical range: 60,500–112,000 mi

    Median 82,000 mi, based on 67 reports (43% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING AND THE VEHICLE WAS RUNNING HOT. AN INDEPENDENT MECHANIC PROVIDED A COOLANT PRESSURE CHECK AND FOUND COOLANT IN THE RESERVOIR. THE MECHANIC STATE…"~40,992 mi, complaint #1564252
    • "THERE WAS A LEAK FROM THE RADIATOR FLUID INTO THE ENGINE BLOCK THAT RESULTED IN A BLOWN HEAD GASKET. THERE WAS NO WARN LIGHT SUGGESTING THAT THE COOLANT LEVEL WAS LOW, WHICH MAY HAVE PREVENTED THE PROBLEM. THERE HAS BEEN A FACTORY RECALL FOR THIS EXACT SITUATI…"~65,000 mi, complaint #1536784
    • "WE ADVISED THE LOCAL FORD DEALER THAT THE ENGINE WAS RUNNING ROUGH DURING START UP BUT THEN TURNED NORMAL, SLIGHT SMELL OF ANTI FREEZE BUT NO OVER HEATING OR CHANGE IN TEMPERATURE GAUGE, HAD PREVIOUSLY TAKE THE CAN IN FOR THE HEAT SENSOR / LOW COOLANT RECALL,…"~82,000 mi, complaint #1488879
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE UNEXPECTEDLY DECELERATED. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE AND PULLED OFF THE ROAD. THE VEHICLE WAS TOWED TO TEAM FORD LINCOLN, INC. ([REDACTED ADDRESS]…"~104,000 mi, complaint #1634252
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEAD GASKET BLEW AND THE HEAD GASKET NEEDED…"~166,000 mi, complaint #1695224
  7. #7

    backup camera

    42 unsafe, 25 annoyance

    67
    incidents
    Typical range: 56,000–118,000 mi

    Median 85,000 mi, based on 27 reports (74% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR CAMERA WENT BLACK OR DISPLAYED IMAGES BACKWARDS. THE CONTACT CALLED TOWN AND COUNTRY FORD OF NASHVILLE (LOCATED AT [REDACTED ADDRESS], MADISON, TN 37115, [REDACTED PHONE]) AND WAS INFORM…"~20,000 mi, complaint #1584398
    • "The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken for routine service, and the dealer diagnosed the vehicle and determined that the back-over prevention camera had failed. The mechanic stated that the screen displayed a reverse…"~55,355 mi, complaint #2230729
    • "MY BACKUP CAMERA IS INTERMITTENTLY NOT FUNCTIONING. SOMETIMES IT WORKS FINE, OTHER TIMES IT SHOWS AN ERROR MESSAGE "REAR VIEW CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP". THOUGHT IT MIGHT BE FIXED BY THE RECENT RECALL BUT FOUND OUT IT ONLY COVER…"~85,000 mi, complaint #1697834
    • "The contact owns a 2014 Ford Escape. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure limited the driver's visibility, preventing the safe operation of the vehicle. Th…"~106,830 mi, complaint #2117529
    • "The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was in reverse, the backup camera image was displayed upside down, creating a visibility hazard for the driver. The local dealer and manufacturer were notified of the failure and in…"~200,000 mi, complaint #1989931
  8. #8

    door latch and hinge

    54 unsafe, 2 broken, 1 annoyance

    57
    incidents
    Typical range: 30,500–100,000 mi

    Median 55,500 mi, based on 61 reports (45% had no usable mileage)

    • "DOORS WOULD NOT ALWAYS LATCH SHUT IN COLD WEATHER. NOTIFIED FORD SERVICE ON LINE AND PROVIDE A PHOTO OF THE PROBLEM. THEY SAID THEY WOULD GET BACK TO ME BUT NEVER DID. I FOLLOWED UP WITH FORD SERVICE A COUPLE MONTHS LATER AND THEY SAID TO TAKE THE VEHICLE I…"~6,500 mi, complaint #1077494
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO THE NEIGHBOR'S VEHICLE. THE CONTACT EXITED THE VEHICLE PRIOR TO THE ROLLAWAY. THE CONTACT STATED THAT THE DRI…"~25,000 mi, complaint #1510769
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO GUS MACHADO FORD OF KENDALL ([REDACTED ADDRESS], MIAMI, FL 33157, [REDACTED PHONE]) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE DOOR LATCH. THE INITIAL REPAIR TOOK PLACE IN JANUARY…"~42,000 mi, complaint #1608512
    • "ON DEC 31, 2018 OUR 2014 FORD ESCAPE HAD RECALL 16S30 COMPLETED AT RICHMOND FORD WEST IN GLEN ALLEN VA. KIT CJ5Z54264A26A, TO INCLUDE 4 DOOR LATCHES WAS USED TO REPLACE THE ORIGINAL 4 DOOR LATCHES ON THE RECALL INVOICE S212041. THE DEALERSHIP DOCUMENTED THE R…"~70,000 mi, complaint #1600190
    • "BOTH REAR DOORS ON MY 2014 FORD ESCAPE SUDDENLY STOPPED OPENING EITHER FROM THE INSIDE OR THE OUTSIDE THEREBY TRAPPING THE PEOPLE IN THE BACK SEAT WITHOUT A WAY TO EXIT THE CAR. THIS HAPPENED SUDDENLY. YESTERDAY THE DOORS WORKED FINE THEN TODAY BROKEN. NOTH…"~154,000 mi, complaint #1617625
  9. #9

    other

    20 unsafe, 27 annoyance

    47
    incidents
    Typical range: 42,000–109,500 mi

    Median 61,000 mi, based on 29 reports (69% had no usable mileage)

    • "FRIDAY EVENING I NOTICED SOMETHING HANGING DOWN FROM THE FRONT OF MY CAR. THE HARD PLASTIC AND WHAT I WILL DESCRIBE AS FIRE RESISTANT INSULATOR WAS 1/2 OFF. THE PINK PLASTIC BOLT IN THE FRAME WAS BROKEN AND FURTHER BACK WHERE IT APPEARS TO HAVE BEEN ATTACHED W…"~17,686 mi, complaint #1054521
    • "THE SNOW CAKES ON THE OUTER WHEEL WELL FELT AND NOW THE FELT HAS BROKEN FROM THE CLIPS THE SENSORLIGHT COMES ON THE FELT KEEPS THE SNOW FROM COMING OFF SO IT BUILDS UP IN JUST A BLOCK WAS TOLD IT WILL HAVE TO BE REPLACED CAN'T PREVENT THE SNOW FROM CAKING ON…"~42,900 mi, complaint #1542624
    • "THE TRANSMISSION WENT OUT THE FIRST FEW WEEKS I HAD THE VEHICLE. THEN THE REARVIEW CAMERA WENT OUT NOW MY RADIO HAS GONE OUT THE BACK WINDSHIELD DOESN'T WORK. IT HAS BEEN ONE THING AFTER ANOTHER AND I HAVEN'T HAD THE VEHICLE A YEAR. SOME OF THE THING HAPPENED…"~90,000 mi, complaint #1579464
    • "CAR WAS RUNNING FINE WHEN IT JUST CAUGHT FIRE. NO WARNING SIGNS. DRIVER LUCKY TO BE ALIVE"~120,255 mi, complaint #1615325
    • "The contact owns a 2014 Ford Escape. The contact stated that as her husband grabbed the front passenger's side assist grab handle to adjust himself in the front passenger's side seat, the grab handle fractured and separated from the vehicle. The contact stated…"~162,000 mi, complaint #1855432
  10. #10

    instrument cluster

    32 unsafe, 7 annoyance

    39
    incidents
    Typical range: 36,000–105,000 mi

    Median 66,000 mi, based on 36 reports (38% had no usable mileage)

    • "2014 FORD ESCAPE MANUFACTURED BETWEEN 03/2013 & 12/2013 HAVE A BODY CONTROL MODULE SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT…"~1,000 mi, complaint #1086849
    • "FAILURE OF THE MULTIPLE FUNCTIONAL DISPLAY. THE DISPLAY WAS FLICKERING AND DIFFICULT TO SEE FOR A FEW WEEKS, BUT THEN ALL OF A SUDDEN ONE DAY WHEN I STARTED THE CAR IT WENT COMPLETELY BLACK AND HAS REMAINED SO SINCE THAT TIME. I CAN NO LONGER SEE THE DISPLAY,…"~31,000 mi, complaint #1356331
    • "INTERMITTENTLY WHEN YOU START YOUR VEHICLE, THE INSTRUMENT CLUSTER GAUGES AND INFORMATION DISPLAY MAY BE INOPERATIVE. IN ADDITION, ALL WARNING LAMPS AND INDICATORS, AND AUDIBLE WARNINGS MAY ALSO NOT FUNCTION. INTERMITTENT STALLING, AND INCREASES OF SPEED WITH…"~60,000 mi, complaint #1579513
    • "THE INSTRUMENT CLUSTER IS INOPERATIVE THE SCREEN IS COMPLETELY BLANK. I AM CONCERNED THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH"~100,000 mi, complaint #1581099
    • "The contact owns a 2014 Ford Escape. The contact stated that the instrument panel was inoperable. The contact stated that the speedometer and the odometer no longer functioned due to the failure. The contact called the dealer and he was referred to the manufac…"~127,000 mi, complaint #1799546
  11. #11

    wheel or rim

    1 stranded, 21 unsafe, 2 broken, 6 annoyance

    30
    incidents

    Commonly reported, insufficient mileage data - n=15, median 48,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH IN THE SNOW, THE VEHICLE SHOOK UNCONTROLLABLY. THE DEALER DIAGNOSED THAT ALL FOUR TIRE RIMS WERE PACKED WITH SNOW AND CAUSED THE VEHICLE'S WHEEL BALANCE TO FAIL. THE MANUFACTURER WAS N…"~4,900 mi, complaint #1335271
    • "MY TIRE GOT A RAZOR BLADE IN IT WHILE I WAS DRIVING. I WAS UNABLE TO SWITCH TO MY SPARE AFTER PARKING IN MY PARKING STRUCTURE BECAUSE THE STANDARD LUG WRENCH INCLUDED DID NOT FIT OVER THE LUG NUTS. THE LUG NUTS WERE TOO BIG FOR THE LUG WRENCH PROVIDED BY FORD.…"~38,415 mi, complaint #1644646
    • "AAA OPERATOR REPORTED THAT LUG NUT WAS SWOLLEN; COULDN'T REMOVE WITH STANDARD EQUIPMENT. DEALER TODAY SAID ALL LUG NUTS NEEDED REPLACING AS THEY WERE "SWOLLEN" DUE TO CORROSION UNDERNEATH THE CAP. THIS IS A SAFETY HAZARD AS THE SUPPLIED TIRE IRON CAN'T REMOV…"~48,000 mi, complaint #1349125
    • "RECENTLY WENT IN FOR AN OIL CHANGE. WHILE THERE I WAS INFORMED OF A COOLANT FLUSH THAT WAS NEEDED HOWEVER I WAS NOT INFORMED OF A TECHNICIAN NOTE THAT STATES "PASSENGER FRONT WHEEL HAS SWOLLEN LUG NUTS. HAD NEVER HEARD OF THIS. WHENRESEARCHING SWOLLEN LUGS…"~67,329 mi, complaint #1446535
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE LUG NUTS WERE SWOLLEN DUE TO A MANUFACTURING DEFECT. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE LUG NUTS IN ORDER TO CHANGE OR REPLACE THE TIRES. THE CONTACT STATED THAT THE VEHIC…"~112,000 mi, complaint #1664413
  12. #12

    fuel pump

    6 stranded, 19 unsafe, 1 annoyance

    26
    incidents
    Typical range: 41,000–100,000 mi

    Median 85,000 mi, based on 30 reports (19% had no usable mileage)

    • "CAR WOULD NOT START. FORD REPLACED THE FUEL PUMP. *TR"~10,700 mi, complaint #1148334
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT…"~59,337 mi, complaint #1464158
    • "CAR JUST SHUT OFF WHILE DRIVING IN HEAVY TRAFFIC WITHOUY WARNING. ALMOST HIT. COULD NOT RESTART. HAD TO BE PUSHED ACROSS BUSY ROAD BY POLICE TO SAFETY THEN TOWED. THEY TELL ME IT'S FUEL PUMP AT 86,000 MILES. MY VIN SHOWS NOT PART RECALL."~86,000 mi, complaint #1442191
    • "I WAS LEAVING THE GROCERY STORE. I BACKED OUT OF THE PARKING SPACE AND WITHIN SECONDS THE CAR STARTED CHUGGING LIKE IT WANTED TO QUIT. I PRESSED THE GAS PEDAL BUT THE RPMS WOULD NOT BUDGE. I PULLED OVER TO THE SIDE, SHUT THE CAR OFF, AND RESTARTED. IT TOOK A F…"~99,000 mi, complaint #1450790
    • "VEHICLE LOOSES PROPULSION SUDDENLY WITH LITTLE TO NO WARNING. THE HIGH PRESSURE FUEL PUMP HAS BEEN FOUND TO BE THE CULPRIT. FUEL RAIL PRESSURE WILL MAINTAIN 680-2200 PSI FOR LONG DURATIONS AND TRIPS BEFORE RANDOMLY DROPPING TO 50-80 PSI AND STALLING. THIS HAP…"~126,000 mi, complaint #1530729
  13. #13

    wiring harness

    2 stranded, 22 unsafe, 2 annoyance

    26
    incidents
    Typical range: 38,500–69,000 mi

    Median 55,500 mi, based on 31 reports (34% had no usable mileage)

    • "BACKED OUT OF DRIVEWAY, PUT CAR IN GEAR AND "ENGINE MALFUNCTION" WARNING BOX CAME UP ON DASHBOARD. PUT CAR IN NEUTRAL AND BACK INTO DRIVE. WARNING BOX DISAPPEARED, BUT EXCLAMATION POINT IN TRIANGLE WAS ON DASHBOARD. DEPRESSED GAS PEDAL AND CAR MOVED FORWARD…"~12,645 mi, complaint #1168862
    • "I BOUGHT THE VEHICLE BRAND NEW IN JULY 2013. IT WAS ONE OF THE FIRST 2014 ESCAPE MODELS MADE. AFTER A YEAR OF OWNING IT (2014), I TURNED THE VEHICLE ON ONE MORNING AND I RECEIVED AN ERROR MESSAGE STATING "ENGINE FAULT - SERVICE NOW". I PROCEEDED TO TURN THE…"~39,000 mi, complaint #1403264
    • "MY CAR IS HAVING SAME EXACT ISSUES AS REPORTED IN RECALL #14S17 YET MY VIN IS NOT INCLUDED. MY VEHICLE IS CURRENTLY STILL IN GARAGE, GOING ON 2 WEEKS NOW, AND THEY JUST TOLD ME 6 OUR OF 7 PARTS ARE COVERED UNDER MY WARRANTY YET 1 PART, THE WIRING ASSEMBLY EC…"~55,300 mi, complaint #1380809
    • "WAS DRIVING HOME FROM WORK ON THE INTERSTATE. ENGINE BEGAN TO JERK A BIT THEN WARNING MESSAGES APPEARED ON SCREEN. PULLED OVER TO SIDE OF ROAD. AFTER CAR STOPPED SMOKE BEGAN TO APPEAR FROM UNDER HOOD AND ENTERING CAB THROUGH THE VENTS. I OPENED THE WINDOW…"~68,800 mi, complaint #1364176
    • "CAR DASH BOARD ELECTRICAL WIRING HAS GONE BAD. ORIGINALLY THE INFORMATION ON SCREEN WAS FADING AND AFTER ABOUT A MONTH NO LONGER SHOWS ANY INFORMATION. FORD STATED THE ENTIRE PANEL WOULD NEED TO BE REPLACED, INVOLVING RE-READING ENGINE MILEAGE AND PROGRAMMING…"~110,000 mi, complaint #1726416
  14. #14

    transmission manual clutch

    8 stranded, 15 unsafe, 2 broken

    25
    incidents

    Commonly reported, insufficient mileage data - n=24, median 84,000 mi, no reliable range below 25 reports.

    • "I PARKED MY CAR AT A RESTAURANT, COUPLE HOURS LATER IT WOULDN'T START BECAUSE IT SAID CAR IN GEAR ON THE DASHBOARD. EVEN IF IT WAS IN PARK THE CAR SAID STILL IN GEAR CAN'T START. I HAD TO TOW IT TO THE NEAREST FORD DEALERSHIPS AND THEY SAID THE SHIFTER CABLE W…"~48,952 mi, complaint #1483923
    • "SHIFTER CABLE BUSHINGS. 2014 FORD ESCAPE. NHTSA RECALL # 18V471. FORD RECALL # 18S20. GEAR SHIFTER MOVES TO PARK, BUT DOES NOT REGISTER ON DRIVERS CONSOLE. CANNOT START CAR CAR DRIFTS WITHOUT EMERGENCY BRAKE APPLIED. CAR HAD TO BE TOWED TO DEALER.…"~70,000 mi, complaint #1494168
    • "ON 8/6/20, I BACKED UP TO THE WAA GARAGE DOOR, STOPPED, AND ATTEMPTED TO PUT THE CAR INTO PARK. THE SHIFT LEVEL INDICATED THAT IT WAS IN PARK, BUT THE ONBOARD COMPUTER INDICATED THAT THE CAR WAS IN REVERSE/NEUTRAL, THE LAST GEAR USED. THE BATTERY WAS DETACHED…"~93,938 mi, complaint #1718908
    • "The contact owns a 2014 Ford Escape. The contact stated while attempting to park the vehicle the gear shifter cable fractured making it difficult to safely park the vehicle. The vehicle was taken to the local dealer however, the vehicle was not diagnosed or re…"~100,000 mi, complaint #1797277
    • "A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMO…"~145,000 mi, complaint #1698478
  15. #15

    airbag system

    22 unsafe, 1 annoyance

    23
    incidents
    Typical range: 11,000–93,500 mi

    Median 49,000 mi, based on 36 reports (12% had no usable mileage)

    • "I WAS DRIVING ON SOUTHFIELD FREEWAY IN MICHIGAN ABOUT 5:15 PM, I WAS IN THE LEFT LANE WHEN TRAFFIC STOPPED. I STOPPED ALONG WITH THE CAR IN FRONT OF ME. AT THIS TIME THE CAR BEHIND DID NOT STOP GOING SOMEWHERE BETWEEN 20-40MPH HIT MY CAR IN THE BACK AND PUSHED…"~900 mi, complaint #1117717
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 5 MPH, THE HEADLIGHTS ARE DIM AND THE VEHICLE CRASHED INTO A LARGE LANDSCAPING STONE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE D…"~8,000 mi, complaint #1273990
    • ""TAKATA RECALL" I HAD A WRECK. I WAS IN MOTION, MAKING A U TURN THROUGH A MEDIAN WITH TREES BLOCKING MY FULL VIEW OF ONCOMING TRAFFIC. I WAS HIT PRETTY HARD ON THE PASSENGER'S FRONT BUMPER & NEITHER AIR BAG DEPLOYED AT ALL"~45,000 mi, complaint #1568520
    • "I HIT A DEER HEAD ON WITH EXTENSIVE FRONT END DAMAGE AND THE AIR BAGS NEVER DEPLOYED BECAUSE THE DEER DID NOT HIT THE BUMPER."~71,000 mi, complaint #1525146
    • "A CAR TOOK THE RED LIGHT AS WE HAD THE GREEN LIGHT SHE RAN INTO THE CAR IN FRONT OF ME AND THEN FISH TALED AND HER REAR CAR SMASHED INTO MY FRONT... NONE OF MY AIRBAGS DEPLOYED AT ALL BUT THE OTHER 2 CAR DID AND MY FRONT END DAMAGES ARE SEVERELY DAMAGED. THE P…"~101,000 mi, complaint #1723378
  16. #16

    torque converter

    2 stranded, 21 unsafe

    23
    incidents

    Commonly reported, insufficient mileage data - n=23, median 101,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION INDICATOR ILLUMINATED WHILE DRIVING AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHECKED THE VEHICLE AND PROVIDED TECHNICAL SERVICE BULLETIN…"~41,000 mi, complaint #1623060
    • "CAR WAS OCCASIONALLY JERKING, MAKING A CLUNKING SOUND WHEN SHIFTING UP/DOWN. THEN THE "TRANSMISSION FAULT." WARNING CAME ON. TOOK IT TO GOLDEN FORD LINCOLN IN CAMDEN ARKANSAS. THEIR DIAGNOSTICS SHOWED "TORQUE CONVERTER INPUT SHAFT RETURN WAS RESTRICTED AND BUR…"~71,256 mi, complaint #1467652
    • "I WAS DRIVING ON A STATE HIGHWAY AND THE CAR STARTED SLOWING DOWN. WHEN I PRESSED THE GAS THE ENGINE REVVED BUT THE CAR HAD NO POWER. THE CAR STOPPED IN THE MIDDLE OF THE ROAD, AND WHEN I TRIED TO SHIFT TO THE "SPORT" SHIFT IT WAS CLEAR THAT THE TRANSMISSIO…"~86,000 mi, complaint #1711582
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION STOPPED WORKING AND THE VEHICLE LOST SPEED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER WITH MUCH EFFORT. GENE LATTA FORD ([REDACTED ADDRESS], HANOVER, PA 17331, [REDACTED PHONE]…"~118,000 mi, complaint #1571546
    • "TORQUE CONVERTER, TRANSMISSION, WARNING LIGHTS ON THURSDAY, 12/3/20, MY DAUGHTER RETURNED HOME AND EXPLAINED THAT SHE NOTICED A WHINING SOUND AS SHE TURNED INTO OUR NEIGHBORHOOD. ABOUT 2 HOURS LATER SHE STARTED THE CAR FOR ME AND I COULD NOT DISTINGUISH ANY…"~133,295 mi, complaint #1712422
  17. #17

    steering rack mechanical

    21 unsafe, 1 annoyance

    22
    incidents

    Commonly reported, insufficient mileage data - n=21, median 60,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO BILL CURRIE FORD ([REDACTED ADDRESS], TAMPA, FL 33614) TO BE…"~30,259 mi, complaint #1680444
    • "I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. I WAS ABLE TO DRIVE FROM THE GAS STATION TO MY HOUSE, WHICH WAS ONLY A FEW BLOCKS. IT WAS VERY HARD TO TURN THE STEERING WHEEL.…"~42,000 mi, complaint #1669973
    • "2014 FORD ESCAPE 60,000 MILES REPLACED THE BATTERY LOST CONTROL OF POWER STEERING HAD TO BRING TO FORD DEALER THEY SAID IT WOULD NEED TO BE RE-FLASHED THEY THAN CALLED AND SAID IT NEEDED NEW RACK AND PINION FOR THE STEERING AND NEW ALIGNMENT FOR $2200 NOT SURE…"~60,000 mi, complaint #1554956
    • "SON WAS DRIVING CAR ON LOCAL ROADS WHEN POWER STEERING FAILED. HE WAS EVENTUALLY ABLE TO PULL TO THE SIDE OF THE ROAD AND WAIT FOR TOW TRUCK. CAR WAS DELIVERED TO SHEEHY FORD DEALER IN GAITHERSBURG, MD. RECEIVED CALL TODAY THAT THE RACK AND PINION STEERING…"~75,000 mi, complaint #1540891
    • "HAVING STEERING ISSUES. VEHICLE SHAKES WHEN DRIVING AND MAKES A SOUND LIKE SOME THG THING IS RUBBING. HAVE BEEN TOLD BY TWO MECHANICS THAT IT IS AN ISSUE WITH THE POWER STEERING RACK. HAVE CONTACTED SEVERAL FORD DEALERS AND HAVE BEEN TOLD IT HAS BEEN A COMMON…"~180,000 mi, complaint #1646657
  18. #18

    fuel tank and lines

    1 stranded, 15 unsafe, 2 annoyance

    18
    incidents

    Commonly reported, insufficient mileage data - n=15, median 80,000 mi, no reliable range below 25 reports.

    • "APPROXIMATELY ONE MONTH AFTER PURCHASING THIS VEHICLE STRONG GAS FUMES WERE DETECTED COMING INSIDE THE CAR THROUGH THE VENTILATION SYSTEM. THE PROBLEM OCCURS ONLY WHEN THE VEHICLE IS RESTARTED AFTER BEING WARMED UP. STILL UNDER WARRANTY WE RETURNED THE VEHICLE…"~1,000 mi, complaint #1155883
    • "GAS FILLING PROBLEM: WHEN FILLING GAS TANK WITH GAS, THE GAS SHUTS OFF REPEATEDLY. THIS HAPPENS AT "EVERY" GAS STATION I GO TO. IT TAKES 15 MINUTES TO FILL A 12 GALLON TANK. INFURIATING. THIS HAS BEEN AN ONGOING PROBLEM SINCE 2017 THRU 2018 AND GETTING WO…"~42,000 mi, complaint #1464357
    • "MY 2014 FORD ESCAPE SE, 1.6L ECOBOOST SUV. HAS A VERY DIFFICULT TIME RESTARTING WHEN GAS IS FILLED AT THE GAS STATION. THE CAR NEEDS TO BE REVED AND THEN PUT INTO DRIVE IMMEDIATELY OR IT WILL STALL. ONCE THE CAR HAS RUN FOR ABOUT 30 SECONDS THE CAR WILL NORMAL…"~80,000 mi, complaint #1636606
    • "While driving the vehicle, the car will stall without any warning. The oil light will display, as well as the check engine light, but only after the car shuts down and is not operational. This has occurred at least 4-5 times in the past year or so, the most re…"~102,293 mi, complaint #1926608
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING, IT EMITTED AN ABNORMAL FUEL ODOR WITHOUT WARNING. COURTESY FORD ([REDACTED ADDRESS] SE, CONYERS, GA) WAS CONTACTED AND STATED THAT THEY NEEDED FORD USA'S APPROVAL BEFORE ANY WORK COULD BE C…"~143,000 mi, complaint #1458651
  19. #19

    seatbelt and pretensioner

    16 unsafe, 1 broken

    17
    incidents

    Commonly reported, insufficient mileage data - n=13, median 52,000 mi, no reliable range below 25 reports.

    • "MY CAR WAS STOPPED IN TRAFFIC AND SOME ONE HIT IT FROM BACK COMING AT A SPEED OF APPROX. 35-40 MILES/HOUR. DRIVER AND FRONT PASSENGERS HIT THEIR FACES AND KNEES ON DASHBOARD. BOTH SEAT BELTS (DRIVER SIDE AND PASSENGER SIDE) DID NOT RESTRAIN AND STOP PASSENGE…"~4,500 mi, complaint #1093477
    • "WHEN YOU FOLD THE REAR SEATS FORWARD ON THIS VEHICLE THE SEAT BELT BUCKLES CAN FALL BELOW THE SEATS, THEN WHEN YOU RAISE THE SEATS BACK UP THE SEAT BELT BUCKLES STAY BELOW THE SEATS AND THE PLASTIC RECEIVER ENDS GET CRUSHED AND ARE UNUSABLE. WE CURRENTLY HAVE…"~25,000 mi, complaint #1584332
    • "DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. DEALER SAID PRE-TENSIONER DEVICE WAS DEFECTIVE. CAR HAS NEVER BEEN IN AN ACCIDENT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS. *JS"~44,000 mi, complaint #1561840
    • "THE REAR SEAT BELT BUCKLES ARE STUCK UNDERNEATH THE SEATS. I WAS ABLE TO FORCE ONE UP BY REACHING MY ARM UNDERNEATH BUT THE PLASTIC IS BENT UP AND THE LATCH DOES NOT PUSH IN MAKING IT INOPERABLE. IT APPEARS THERE IS METAL PIECE ON THE EDGE OF THE SEAT CUSHION…"~75,000 mi, complaint #1542592
    • "MY SEAT BELT BUCKLES IN THE BACK SEAT ARE HARD TO BUCKLE SOMETIMES WONT BUCKLE AND A FEW TIMES THE LOCKING MECHANISM DISENGAGES AND THE SEAT BELT WILL UNFASTEN WHILE IN USE. THE SEAT BELT HAS COME UNFASTENED THREE TIMES WHILE DRIVING SINCE MARCH 2019"~140,000 mi, complaint #1595810
  20. #20

    acceleration loss or hesitation

    16 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=23, median 20,000 mi, no reliable range below 25 reports.

    • "2014 FORD ESCAPE SE AWD WITH 1.6 ECOBOOST ENGINE. INFREQUENTLY UPON FULL THROTTLE ACCELERATION THE ENGINE BOGS DOWN. WHILE THE ENGINE DOES NOT STALL, POWER DISAPPEARS AND THEN POWER/ACCELERATION REBUILDS. IT HAS OCCURRED TWICE IN 3 MONTHS. VEHICLE CURRENTLY…"~1,500 mi, complaint #1091098
    • "I HAVE ISSUED A COMPLAINT ABOUT THREE AND A HALF MONTHS AGO. AGAIN, MY MOTHER IS STILL HAVING ACCELERATION PROBLEMS WITH HER CAR. ON APRIL 22ND, SHE STATED THAT SHE WAS GOING UP A HILL, AND THE CAR SUDDENLY STARTED REVVING TO 4000-5000RPM. AT ONE POINT, SHE…"~12,000 mi, complaint #1178648
    • "ACCELERATION WAS FINE UNTIL I HIT 20,000 MILES. HOWEVER WHEN I STEP ON THE GAS PEDAL AFTER STARTING THE CAR THE RPMS GO AWAY AND THEN COME WAY BACK DOWN AND THEN IT ACCELERATES AND JERKS FORWARD. THIS IS AN EXTREME SAFETY ISSUE. I TOOK IT TO THE TOWN & COUNT…"~20,000 mi, complaint #1296834
    • "THE CAR IS BUCKING AND ALMOST STALLING WHEN I ACCELERATE. I'VE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY CAN'T FIND ANYTHING. ONE DEALER TOLD ME THAT THIS WAS NORMAL, EVEN THOUGH I FOUND SIMILAR COMPLAINTS ONLINE."~60,000 mi, complaint #1231581
    • "WHAT CAN CAUSE MY 1.6L FORD ESCAPE TITANIUM 2014 TO BE HESITANT WHEN I PUSH DOWN ON GAS AND THEN SUDDENLY THE POWER KICS IN BACK AFTER ABOUT 5 SECONDS. IT LIKE ITS NOT GETTING ENOUGH GAS AT THE START! NO CHECK ENGINE ON - JC TAMPA FL"~121,487 mi, complaint #1715258
  21. #21

    glass and windshield

    13 unsafe, 1 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=16, median 28,000 mi, no reliable range below 25 reports.

    • "ON FEBRUARY 3, 2014 WHILE DRIVING ON I-95 A STONE FLEW UP OFF THE ROAD AND CRACKED THE WINDSHIELD. HAD THE WINDSHIELD REPAIRED BY SAFELITE. ON MARCH 12, 2014 THE SAME THING HAPPENED A SECOND TIME ON A DIFFERENT STRETCH OF I-95. HAD SAFELITE REPAIR THE WINDS…"~1,500 mi, complaint #1053858
    • "WHILE DRIVING DONE THE ROAD, A LOUD POP WAS HEARD. MY 3 YEAR OLD POINTED TO THE PANORAMIC SUNROOF AND SAID LOOK. IT HAD FALLEN INWARD ON THE BACK OF THE GLASS WHILE THE FRONT OF THE GLASS STAYED ATTACHED, CRACKING THE GLASS. PIECES OF GLASS FELL INTO THE BA…"~16,500 mi, complaint #1138605
    • "MY WIFE AND I WERE DRIVING ON A [REDACTED ADDRESS] DURING THE DAY. WE WERE NOT OPERATING THE PANORAMIC SUNROOF AND THE SHADE WAS COMPLETELY OPEN. SUDDENLY AND ALL AT ONCE, THE FRONT PANE OF GLASS IN THE SUNROOF EXPLODED INTO THE CABIN. GLASS CUT MY FACE IN TWO…"~28,000 mi, complaint #1146823
    • "I WAS DRIVING ON A CITY STREET, GOING STRAIGHT, NO OTHER CARS NEAR ME, WHEN MY REAR GATE WINDOW SPONTANEOUSLY SHATTERED. NOTHING HIT IT OR THE CAR. I DIDN'T HIT ANYTHING. JUST BANG, AND IT WAS BROKEN. INITIALLY IT WAS ALL STILL IN PLACE BUT BY THE TIME I ARRIV…"~43,000 mi, complaint #1345794
    • "THE BACK WINDSHIELD SHATTERED WITH NO WARNING OR APPARENT CAUSE. THE FORCE BEHIND THE BREAK WAS SUCH THAT IT CAUSED THE SIDE FRAMES TO FALL MORE THAN 3 FEET FROM EITHER SIDE OF THE VEHICLE. MY VEHICLE WAS PARKED IN MY DRIVEWAY OVERNIGHT. THE WEATHER WAS TEMPER…"~66,000 mi, complaint #1333116
  22. #22

    power steering hydraulic

    1 stranded, 13 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=14, median 50,000 mi, no reliable range below 25 reports.

    • "11/13. HAD CAR FOR 2 MONTHS. STOPPED FOR GAS, FUELED UP GOT IN TO LEAVE POWER STEERING GONE. HAD TO CALL HUSBAND TO COME GET CAR AS I COULD NOT TURN THE WHEEL. HAD VEHICLE TOWED TO FORD DEALER. DEALER NOT HELPFUL, SAID THEY WERE ABLE TO SEE POWER STEERING WAS…"~2,000 mi, complaint #1101321
    • "WHILE DRIVING 50MPH JUST BEFORE 90DEG. CORNER LIGHT CAME ON DASH POWER STEERING JUST QUIT. WAS BARELY ABLE TO PULL OVER AND STOP. I SHUT CAR OFF AND CHECK FOUND NOTHING. WHEN I RESTART PROBLEM WENT AWAY TOOK CAR TO DEALER BUT IT READ NO CODES SO THEY WONT DO A…"~10,000 mi, complaint #1316174
    • "POWER STEERING ASSIST FAILURE SERVICE REQUIRED. HAPPENED WITHOUT WARNING. VEHICLE HAD BEEN DRIVEN STEADY FOR HOURS. ISSUE SHOWED WHEN STARTING THE CAR AFTER VERY SHORT STOP FOR WATER.VERY DIFFICULT TO STEER. WAS ABLE TO RESET BY TURNING OFF THE IGNITION AND RE…"~54,000 mi, complaint #1680671
    • "POWER STEERING WENT OUT AND WAS COMPLETELY UNABLE TO STEER WITHOUT EXTREME EFFORT VERY DANGEROUS WHEN TURNING INTO TRAFFIC"~79,000 mi, complaint #1610153
    • "POWER STEERING SYSTEM FAULT LIGHT CAME ON AND MADE IT REALLY HARD TO STEER WHILE DRIVING. I'M GLAD I WAS STOPPED WHEN IT CAME ON OTHERWISE I WOULD HAVE HAD A WRECK, I'M SURE OF IT! ALSO WHEN I LOOKED ONLINE I NOTICED THERE WERE A TON OF OTHER PEOPLE WITH THE S…"~130,000 mi, complaint #1621549
  23. #23

    evap system

    3 stranded, 10 unsafe

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "PURGE VALVE FAIL, FAILS TO START PROPERLY AFTER FILLING FUEL TANK.WAS STALLING AFTER STARTING AND ENGINE CHECK LIGHT COMES ON. BAD SMELL FROM EXHAUST."~51,496 mi, complaint #1533127
    • "PURGE VALVE FAILURE. PURGE VALVE WAS EXPERIENCING A LEAK AND REQUIRED REPLACMENT. CAR WOULD SHUT OFF ON ROAD WHEN IDLING. MECHANIC NOTED HE HAS SEEN SIMILAR ISSUES IN OTHER FORD ESCAPES, AND EVEN NOTED THE PART IS IDENTICAL TO THE PURGE VALVE THAT HAS BEEN REC…"~60,000 mi, complaint #1539887
    • "I RECENTLY WENT IN FOR MY FIRST EMISSIONS TEST ON MY VEHICLE TO FIND OUT THAT THE FUEL VAPOR MANAGEMENT VALVE LEAKED. I HAD NOTICED, PRIOR TO LEARNING THIS, THAT AFTER FUELING I WOULD OFTEN SMELL OF GAS FROM INSIDE THE VEHICLE AND HAVE BECOME CONCERNED THAT TH…"~65,000 mi, complaint #1561459
    • "I FIRST FAILED A STATE INSPECTION (9/14/17) DUE TO A SMALL EVAP LEAK. I FIRST WENT TO A LOCAL BUSINESS TO GET THAT AND AT THE SAME TIME, THE VEHICLE WOULD CUT OFF AS I WAS DRIVING. THE LOCAL BUSINESS CLAIMED TO HAVE FIXED THE EVAP LEAK (AFTER WAITING A WEEK FO…"~87,225 mi, complaint #1423849
    • "MY CAR WAS FIRST SPUTTERING WHEN TURNING IT ON THEN THE ENGINE LIGHT CAME ON. THEN IT GOT HARDER TO START WHEN TURNING IT ON AND WAS RUNNING ROUGH. IT WAS THE VACUUM PURGE VALVE. I HAD IT REPLACED. NOW I HAVE 112,000 MILES ON MY CAR NOW AND THE SAME THING HAPP…"~112,000 mi, complaint #1619043
  24. #24

    control module

    1 stranded, 10 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=17, median 53,000 mi, no reliable range below 25 reports.

    • "THE VEHICLE STALLED WITH NO WARNING, WOULD NOT RESTART. HAVE HAD FOR 6 WEEKS. HAS BEEN AT DEALERSHIP AND THEY CANNOT IDENTIFY PROBLEM. 5 SENSORS ARE NOT COMMUNICATING FROM THE ENGINE. THEY HAVE CHANGED COMPUTER IT RESTARTED AND DIED AGAIN. FORD INSISTS THEY AR…"~1,185 mi, complaint #1083817
    • "AFTER 3 VISITS TO THE DEALERSHIP BEGINNING IN OCTOBER 2015 COMPLAINING THAT THE DASHBOARD LIGHTS INCLUDING RADIO WILL BRIGHTEN AND DIM ON AN ERRATIC BASIS. THE FORD DEALERSHIP IDENTIFIED THE PROBLEM AS A DEFECTIVE SUN LOAD SENSOR CV6Z19E663A AND ORDERED THE P…"~20,000 mi, complaint #1265190
    • "The contact's mother-in-law owns a 2014 Ford Escape. The contact stated that while his mother-in-law was driving at an undisclosed speed, the message "Check Transmission" was displayed. The vehicle was taken to the dealer where it was diagnosed that the powert…"~45,000 mi, complaint #1838058
    • "The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to start-up. The contact also stated there was an unusual smell coming from the vehicle, and the gears were jumping. There were no warning lights…"~84,900 mi, complaint #1820673
    • "The contact owns a 2014 Ford Escape. The contact stated that on numerous occasions while attempting to start the vehicle, the engine failed to turn over. The check engine warning light was illuminated. The contact stated that several unknown warning lights wer…"~125,000 mi, complaint #1846211
  25. #25

    ac compressor and refrigerant

    5 unsafe, 1 broken, 4 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=11, median 18,000 mi, no reliable range below 25 reports.

    • "WHILE PULLING OUT OF A PARKING LOT, THE A/C WAS TURNED ON. THERE WAS A GRINDING NOISE, SMOKE STARTING COMING UP FROM THE HOOD AND OUT THE WHEEL WELL, AND THE ENGINE STALLED OUT, LEAVING THE CAR IN HALF WAY OUT IN TRAFFIC. EACH TIME THE ENGINE WAS RESTARTED, IT…"~9,100 mi, complaint #1179158
    • "MY ESCAPE SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THE ENGINE FAILURE WHILE DRIVING ON AN INTERSTATE PRESENTS A CLEAR AND POTENTIAL LIFE THREATENING EVENT AS ALL POWER WAS SUDDENLY LOST. AT THE TIME OF ENGINE FAILURE I WAS TRAVELING AT ABOUT 35…"~13,664 mi, complaint #1284764
    • "WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT…"~18,000 mi, complaint #1204201
    • "The contact owns a 2014 Ford Escape. The contact stated that the A/C system was blowing warmer air than intended. The vehicle was taken to Tire Kingdom, where the contact was informed that a leak was found near the A/C evaporator core. The contact was concerne…"~43,695 mi, complaint #2084062
    • "AC/ HEAT SYSTEM STOPPED BLOWING HOT OR COLD AIR."~51,000 mi, complaint #1678991
  26. #26

    engine turbo supercharger

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "ENGINE IS REVVING UP TO 4000+ RMPS BEFORE SHIFTING BETWEEN GEARS. THE SHIFTING SLIPS AND THE VEHICLE LURCHES WHILE SHIFTING, SOMETIMES VERY ROUGH. TAKEN INTO THE SHOP AND FORD REPLACED SEVERAL PARTS (TORC CONVERTER AND OTHERS). WHILE IN THE SHOP SUDDENLY THERE…"~25,000 mi, complaint #1278172
    • "SMOKE WAS COMING OUT OF THE TAIL PIPE. TURBO WAS REPLACED. A FEW MONTHS LATER CAR WOULD NOT ACCELERATE PAST 20MPH. TRANSMISSION WAS REPLACED."~73,500 mi, complaint #1695137
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT INTERMITTENTLY SMELLED A BURNING ODOR COMING FROM THE VENTS INSIDE THE VEHICLE. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATE…"~80,000 mi, complaint #1630478
    • "VEHICLE WAS STATIONARY. NOTICED FLUID ON A HOSE UNDER THE FRONT PASSENGER SIDE WHILE PERFORMING AN OIL CHANGE. ALSO OBSERVED THE FLUID POOLING AND DISCOLORING UNDERSIDE OF ENGINE. BROUGHT VEHICLE TO LOUISBURG FORD. SERVICE TEAM INFORMED ME THAT THE TURBO H…"~86,000 mi, complaint #1611603
    • "WASTEGATE SOLENOID NEEDS REPLACED, WE HAVE REPLACED SO MANY PARTS ON THIS VEHICLE AND HAD TO HAVE THE TRANSMISSION REPLACED AS WELL. WE SHOULD NOT HAVE THIS MANY PROBLEMS WITH A VEHICLE THAT'S ONLY 5 YEARS OLD. WE ALSO HAD TO REPLACE THE TRANSMISSION SHIFTER C…"~150,000 mi, complaint #1626328
  27. #27

    tire failure

    3 stranded, 7 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=13, median 20,000 mi, no reliable range below 25 reports.

    • "HAVE A ONE MONTH OLD 2014 FORD ESCAPE WITH 1,380 MILES ON IT. WHILE DRIVING WEST ON NEWLY PAVED I-[REDACTED ADDRESS]. CLAIR COUNTY, MY TIRE PRESSURE WARNING LIGHT CAME ON. TEN MINUTES LATER MY REAR PASSENGER TIRE BLEW IN FOUR SPOTS AROUND THE INSIDE OF THE T…"~1,380 mi, complaint #1083611
    • "2 TIRES FROM SAME LOT ON BRAND NEW CAR HAVE BEEN DEFECTIVE IN ONE MONTH'S TIME, CAUSING BLOWOUT ON FREEWAY AT HIGH SPEED. THANKFULLY, NO INJURIES WERE INCURRED. THIS HAPPENED 100 MILES AWAY FROM NEAREST SERVICES, REQUIRING TOW TO NEAREST DEALERSHIP. FORD MO…"~2,000 mi, complaint #1114229
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55R17 99H. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A BUBBLE HAD DEVELOPED ON THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER…"~16,223 mi, complaint #1239937
    • "AFTER BEING STOPPED AT A RED LIGHT THE FRONT DRIVER TIRE BLEW CAUSING THE VEHICLE TO VEER LEFT, IMPACTING A CURB THEN VEERING RIGHT IMPACTING A GUARDRAIL. VEHICLE WAS TOTALED."~23,000 mi, complaint #1283130
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH GOODYEAR ASSURANCE TIRES, SIZE: P235/55R-17/99T. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TIRES. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS INDICATED…"~109,288 mi, complaint #1471742
  28. #28

    brake booster

    1 stranded, 8 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "BRAKE VACUUM PUMP LOCKED UP WHILE DRIVING CAUSING LOSS OF BRAKES. I WAS GOING 70 ON INTERSTATE AT THE TIME HAD TO USE BOTH FEET TO GET THE CAR TO SLOW DOWN. LUCKY THERE WAS NO TRAFFIC ON THE EXIT BECAUSE I WAS UNABLE TO STOP RUNNING THE STOP LIGHT."~38,000 mi, complaint #1460865
    • "VACUUM PUMP FAILED ON THE ENGINE CAUSING THE BRAKES BOOSTER TO FAIL INSTANTLY. LOST ALL BRAKE ASSIST AND HAD TO USE BOTH FEET WITH ALL THE PRESSURE I COULD MUSTER TO SAFELY STOP THE VEHICLE. VEHICLE IS OUT OF WARRANTY FOR ATTACHING PARTS, SEARCHED FOR PARTS. P…"~64,000 mi, complaint #1594840
    • "BRAKES NOT ENGAGING WHEN THE VEHICLE WAS GOING AT A VERY LOW RATE OF SPEED (UNDER 15MPH). COULD ONLY STOP WITH PEDAL TO THE FLOOR AND UTILIZING THE EMERGENCY BRAKE. TOOK IT TO THE SHOP AND IT'S THE VACUUM PUMP, NO BIG DEAL EXCEPT THE PART IS ON A 2 MONTH BACK…"~110,000 mi, complaint #1573615
  29. #29

    suspension struts shocks

    7 unsafe, 1 broken, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "REAR SHOCK ABSORBER DEFECTIVE, BUT FORD WON'T REPLACE UNDER EXTENDED WARRANTY, EVEN PREMIUM EXTENDED. DEALER REPLACED AT COST OF $556 PLUS CHARGED ANOTHER $100 TO ALIGN WHEELS. FORD WILL NOT TAKE CARE OF, DESPITE ISSUING TSB NO. 15-0194 INDICATING THAT SHOCK…"~29,500 mi, complaint #1409548
    • "WHEN I HAVE AN OIL CHANGE, THE DEALER (2 OF THEM) NOTIFY ME THAT I HAVE A LEAK IN MY REAR SHOCK ABSORBERS. I HAVE REPLACED THE PASSENGER SIDE TWICE AND NOW THEY TELL ME MY DRIVERS SIDE IS LEAKING. THE VEHICLE JUST WENT OUT OF WARRANTY, BUT THERE IS A PROBLEM…"~36,000 mi, complaint #1389392
    • "NOISE IN REAR EVEN AT 5 MPH SHAKING RATTLING MAKES THIS VEHICLE MISERABLE TO DRIVE"~45,000 mi, complaint #1556425
    • "MY 2014 FORD ESCAPE HAS A BLOWN RIGHT FRONT STRUT AND TIE ROD AT ONLY 47,000 MILES. THE MECHANIC WAS SHOCKED AND SAID TO CONTACT FORD. HE SAID IT'S UNHEARD OF FOR A STRUT OR TIE ROB TO FAIL WITH SO FEW MILES. IT IS A POOR QUALITY PART. UNFORTUNATELY, THERE HAS…"~47,000 mi, complaint #1321634
    • "VEHICLE WAS IN MOTION ON CITY STREET BEING PARKED. I HEARD A LOUD POP NOISE. I LOOKED AROUND TO SEE WHERE IT CAME FROM. INSIDE THE TRUCK THE INTERIOR BUST OPEN SHOWING METAL SCREW PART OF THE STRUT OR SHOCKS THAT'S POPPING OUT OF THE INTERIOR THIS PART COU…"~74,000 mi, complaint #1438809
  30. #30

    battery and charging

    2 stranded, 6 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "CAR JUST EXITED THE HIGHWAY. DROVE APPROXIMATELY A QUARTER MILE AND MADE A RIGHT TURN. THE STEERING LOCKED UP IN MID TURN. FORTUNATELY THERE WERE NO CARS PARKED ON THIS PARTICULAR STREET OR THERE WOULD HAVE BEEN AN ACCIDENT. MANAGED TO STRAIGHTEN WHEEL AND ABL…"~8,600 mi, complaint #1158118
    • "MY VEHICLE KEEPS RUNNING THE BATTERY DOWN WHEN I HAVE THE DOORS OPEN FOR JUST A FEW MINUTES, WHEN I CUT IT OFF I CAN STILL HEAR A MOTOR OF SOME SORT RUNNING AND I HAVE TO RESTART THE CAR A COUPLE TIMES BEFORE THIS MOTOR OR WHATEVER IT IS STOPS, AFTER TAKING TO…"~75,000 mi, complaint #1659874
    • "The contact owns a 2014 Ford Escape. The contact stated that after parking and turning off the vehicle, the vehicle failed to restart. The battery was later replaced but the failure reoccurred. The vehicle was taken to the local dealer who indicated that the f…"~80,000 mi, complaint #1854138
    • "FOR THE LAST 3 TO 4 MONTHS MY CAR WOULD START UNTIL I STOPPED FOR GAS ,THEN WHEN I TRIED TO START IT THE DASH LIGHTS WOULD FLASH OFF AND ON AND ALL ELECTRICAL SYSTEMS WOULD GO DEAD.STARTING THIS WEEK 11-10-2019 UNTIL TODAY 11-16-2019 EVERY TIME YOU WANT TO GO…"~81,000 mi, complaint #1621387
    • "IN 3 DAYS MY CAR HAD DIED 6 TIMES. FIRST TIME I THOUGHT MAYBE I HAD LEFT SOMETHING ON AND DRAINED THE BATTERY. I HAD SOMEONE AT WORK JUMP ME, AND I WENT ON MY WAY. THE FOLLOWING 5 TIMES, I HAD TO REPEATEDLY PUSH THE START BUTTON WHILE TRYING TO PUSH DOWN ON TH…"~90,000 mi, complaint #1423421
  31. #31

    brake hydraulics

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH GOING DOWN A HILL WITH THE BRAKES ENGAGED, THE BRAKE PEDAL WENT TO THE FLOOR AND FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE CRASHED INTO A GRANITE WALL AND…"~7,000 mi, complaint #1206829
    • "A WARNING MESSAGE CAME ON SAYING THAT THE BRAKE FLUID WAS LOW, AND THAT I NEEDED TO TAKE THE CAR TO A DEALER. I DROVE HOME, A SHORT DISTANCE, AND DECIDED TO CHECK THE FLUID MYSELF. WHEN I OPENED THE HOOD I FOUND THE BRAKE FLUID RESERVOIR SITTING ON TOP OF TH…"~11,249 mi, complaint #1083287
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE BECAUSE THE BRAKE PEDAL FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS…"~27,000 mi, complaint #1381585
    • "The contact owns a 2014 Ford Escape. The contact stated while driving approximately 45 MPH, the braking system malfunctioned, and the brake pedal was very hard while pressed. The contact stated that the vehicle failed to slow or stop as needed. The contact use…"~108,000 mi, complaint #1929389
  32. #32

    driveshaft axle cv

    1 stranded, 7 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=10, median 91,000 mi, no reliable range below 25 reports.

    • "VEHICLE WAS STOPPED AT INTERSECTION. UPON ATTEMPTING TO INITIATE RIGHT TURN, ENGINE SUDDENLY REVVED AS IF IN NEUTRAL GEAR, AND VEHICLE HAD NO ACCELERATION. DEALER DIAGNOSED A LEFT-SIDE AXLE SEAL LEAK AND SAID THAT TRANSMISSION FLUID WAS "ALL OVER". WHEN ASKED…"~5,855 mi, complaint #1039168
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED WHEN IT DROVE OVER A BUMP. THE CONTACT STATED THAT THE BAR THAT THE BAR THAT CONNECTED THE WHEEL TO THE VEHICLE WAS FRACTURED. THE WHEEL WAS LOOSE AND MOVEABLE. THE VEH…"~70,000 mi, complaint #1363162
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT ANY SPEED ABOVE 55 MPH, THE FRONT END OF THE VEHICLE VIBRATED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE DRIVEN WHEN TH…"~85,000 mi, complaint #1438999
    • "THE DEALER CLAIMED THEY FIXED THE VEHICLE TODAY. THEY INDICATED THAT THE DRIVER SIDE AXLE WAS BROKEN. THE VEHICLE WAS ABLE TO FREE-WHEEL WHILE IN THE 'PARK' POSITION. THE ISSUE WAS NOT THE TRANSMISSION BUT THE DRIVER SIDE AXLE / CV JOINT. DEALER IS: GANLEY…"~96,649 mi, complaint #1698148
    • "The contact owns a 2014 Ford Escape. The contact stated while pulling out of a parking spot and approaching a stop sign, she heard an abnormal popping sound. The contact shifted into park(P); however, the vehicle began to roll backwards. The contact engaged th…"~165,842 mi, complaint #1837851
  33. #33

    wiper and washer

    7 unsafe, 1 annoyance

    8
    incidents

    Commonly reported, insufficient mileage data - n=11, median 35,000 mi, no reliable range below 25 reports.

    • "THIS IS THE 3RD TIME WHEN THE WINDSHIELD WIPER HAS FAILED FOR MY NEW 2014 FORD ESCAPE. THE PASSENGER SIDE WIPER DID NOT MOVE WHEN TURN ON THE WIPER AND THE DRIVER SIDE WILL MOVE ONCE AND STUCK AT THE UP RIGHT POSITION. AFTER IT GOT STUCK, IT'LL NOT RESPOND T…"~800 mi, complaint #1036540
    • "THE WIPERS STOPPED WORKING CORRECTLY. WITH THE HEADLIGHTS NOT ON, THE WIPERS WOULD WORK ERRATICALLY AND NOT EFFICIENTLY, CAUSING AN UNSAFE DRIVE DURING RAIN. ADDITIONALLY, WHEN THE HEADLIGHTS WERE TURNED ON, THE WIPERS STOPPED WORKING ALTOGETHER. TRYING TO…"~13,000 mi, complaint #1076928
    • "THE DRIVERS SIDE WIPER BLADE, STICKS AT TOP UP POSITION AND THEN WILL SNAP DOWN. IT WILL ALSO STOP OCCASIONALLY MID POSITION ON WAY DOWN AND OSCILLATES BEFORE COMPLETING DOWN STROKE. MAKES FOR EXTREMELY DANGEROUS DRIVING CONDITIONS WHEN WIPER STOPS IN MIDD…"~35,000 mi, complaint #1478941
    • "THE VEHICLE WAS IN MOTION BEING DRIVEN WHEN HEAVY RAIN BEGAN. THE WIPERS WOULD NOT TURN ON IN ANY LEVEL, MANUAL OR OTHERWISE. THIS CREATED AN EXTREAMLY DANGEROUS SITUATION WITH LITTLE TO NO VISIBILITY. THE DEALER DID NOT DISCLOSE THE PROBLEMS WITH THE 2014…"~36,000 mi, complaint #1407551
    • "WINDSHIELD WIPERS TURN ON BY THEMSELVES WHILE IN OFF POSITION WHILE DRIVING, STOPPED AND PARKED. CAN NOT TURN THEM OFF MANUALLY, HAVE TO SHUT THE CAR OFF TO MAKE IT STOP. THEY DOESN'T ALWAYS WORK EITHER. WIPERS GO AS SHORT AS 5 WIPES EVERY 5 SECONDS TO UP TO 3…"~48,800 mi, complaint #1612428
  34. #34

    brake pads and rotors

    5 unsafe, 1 broken, 1 annoyance

    7
    incidents

    Commonly reported, insufficient mileage data - n=16, median 29,000 mi, no reliable range below 25 reports.

    • "MY FORD HAS ONLY 3200 MILES PURCHASED 01/28/2015. THE DEALER SET THE BACK BRAKE ROTORS NEEDED TO MACHINED DOWN. I DID NOT AGREE AND DEMANDED NEW ROTORS BE INSTALLED DUE TO MY BUMPER TO BUMPER WARRANTY 3 YEARS OR 36,000 MILES. THE FORD DEALER REFUSED SAID THIS…"~3,200 mi, complaint #1353223
    • "MY FORD HAD 3200 MILES ON THE CAR AND BOTH BACK BRAKE ROTORS HAD TO BE MACHINED. I WANTED NEW ROTOR AND BRAKES ON THE CAR BUT HOFFMAN FORD REFUSED TO PUT NEW ROTORS AND BRAKES ON THE VEHICLE. I THINK THE ROTORS ARE SOFT MATERIAL AND NOT HARDED ENOUGH FROM THE…"~3,400 mi, complaint #1350931
    • "THE VEHICLE BRAKES HAD BEEN MAKING A GRINDING NOISE, SPECIFICALLY WHILE BACKING UP. AFTER A TRIP TO THE DEALER THEY STATED THERE WERE NO ISSUES. A FEW MONTH LATER (AT NIGHT) THE VEHICLES BRAKES BECAME GRABBY, GRINDING, AND SQUEALING, CAUSING THE ABS SYSTEM T…"~11,454 mi, complaint #1164700
    • "AT AROUND 40K MILES I STARTED TO NOTICE PULSATING WHEN I APPLY THE BRAKES. MORE PULSATING THE HARDER BRAKES ARE APPLIED. AT SLOWER SPEED, NEAR STOPPING I CAN HEAR CLICKING SOUIND AS WELL IN THE BRAKES. AT 45K MILES THE REAR BRAKES AND "WARPED" ROTORS WERE REP…"~40,000 mi, complaint #1466472
    • "The contact's daughter owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the contact noticed that the brake pads were overlapping the top of the rotors. There was no warning light illuminated. The dealer was contacted; however, the vehi…"~130,000 mi, complaint #2016511
  35. #35

    heater core and blower

    4 unsafe, 2 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE HEATING SYSTEM AND THE DEFROSTER FAILED. THE AUTOMATIC REMOTE ALSO FAILED TO ACTIVATE THE SYSTEM HEAT. THE CONTACT HAD TO LET THE ENGINE RUN FOR A FEW MINUTES TO BE ABLE TO HEAT THE VEHICLE.…"~1,500 mi, complaint #1052586
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A TOXIC ODOR COMING OUT OF THE AIR CONDITIONING VENTS, REGARDLESS IF THE AIR CONDITIONER WAS ON OR OFF. IN ADDITION, THE WINDSHIELD FOGGED UP AND AN INDICATOR ILLUMINATED, STATING THAT…"~10,000 mi, complaint #1503840
    • "I PURCHASED THIS VEHICLE NEW AND NOTICED THE BAD SMELL/FUMES [REDACTED ADDRESS] TRIP. I THOUGHT THE SMELL WAS DUE TO NEW VEHICLE. I ONLY NOTICE THE SMELL DURING HARD ACCELERATION, ESPECIALLY WHEN PASSING ON AND ENTERING MAJOR HIGHWAYS, A STRONG SMELL COMES T…"~24,197 mi, complaint #1373564
    • "MOUSE KILLED IN BETWEEN AC/HEAT FAN BLOWER & CABIN AIR FILTER ! 2ND TIME THIS HAS HAPPEN. 1ST.TIME GOT FIX UNDER WARRANTEE.NOW MY WARRANTEE IS UP (39000 MILES) CAR WAS MOVING 500FT. FROM HOME. TURNED AC ON ,BANG! BANG! TURN IT OFF/ I KNEW WHAT HAPPEN. THE 1S…"~39,000 mi, complaint #1392522
    • "THE FAN BLOWER MOTOR WORKS INTERMITTENTLY. THAT IS, IT DOESN'T ALWAYS WORK WHEN ACTIVATED. MOREOVER, IT HAS NOW COMPLETELY STOPPED WORKING. THIS CAUSES EXTREME SAFETY ISSUE WHEN WINDOWS ARE FOGGED UP INSIDE VEHICLE, PREVENTING DRIVER FROM SEEING. HAPPENS WHEN…"~80,000 mi, complaint #1534848
  36. #36

    infotainment head unit

    3 unsafe, 3 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "STARTED CAR AND DROVE TO WORK EVERYTHING WAS WORKING NORMAL. GOT IN CAR TO RETURN HOME FROM WORK ON THE SAME DAY. STARTED VEHICLE AND MY FORD TOUCH SCREEN WENT BLACK WITH NO WARNING. RADIO STOPPED WORKING AND ANY SOUND FROM BLUETOOTH PHONE CONNECTION NOT WO…"~33,900 mi, complaint #1412428
    • "The contact owns a 2014 Ford Escape. The contact stated that on numerous occasions while shifted into reverse or while the vehicle was idling, there was a message displayed on the screen that the back over prevention screen feature was unavailable. An undisclo…"~48,000 mi, complaint #1924972
    • "The contact owns a 2014 Ford Escape. The contact stated while driving 70 MPH at night, the center information console failed to display an image as well as pertinent vehicle safety information. The contact then became aware that the headlights were not functio…"~48,000 mi, complaint #2019746
    • "The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the infotainment screen would go blank causing the rear backup camera to become inoperative. The contact took the vehicle to a dealer where they replaced the Accessory Pro…"~75,000 mi, complaint #1817373
  37. #37

    parking brake

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "PARKED MY CAR PUT IT IN PARK BUT WHEN I TOOK MY FOOT OFF BRAKE AND STARTED OPEN THE DOOR THE CAR ROLLED FORWARD. I PUT ON THE BRAKE AND PARKING BRAKE BUT SHIFTER WAS FROZE IN PLACE. CONTACTED LOCAL FORD DEALERSHIP AND FORD CORP BOTH SAID THERE AREN'T ANY PAR…"~60,000 mi, complaint #1490924
    • "PARKED CAR ON DRIVEWAY FACING HOME. DRIVEWAY IS UPHILL FROM STREET TO HOUSE. PUT CAR IN "PARK" AND UPON GETTING OUT THE CAR IT STARTED ROLLING BACKWARDS. I WAS UNABLE TO STOP CAR AND IT ROLLED DOWN THE DRIVE & PART OF THE YARD, KNOCKING DOWN A TELEPHONE POLE…"~64,390 mi, complaint #1491120
    • "IT WON'T GO INTO PARK IT WILL ROLL ON A HILL WITHOUT E BRAKE. WOULD DRIVE FOR A WHILE AND THEN STOP GOING RANDOMLY PUT ME AT RISK SEVERAL TIMES BECAUSE THERE IS ALSO NO CHECK ENGINE LIGHT THAT COMES ON."~105,000 mi, complaint #1654114
  38. #38

    throttle and pedal

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THE THROTTLE BODY WENT OUT ON MY CAR. IT WAS A PART RECALLED ON OVER A MILLION FORD MODELS EXCEPT MY 2014. I BELIEVE IT SHOULD HAVE BEEN ADDED TO THE ORIGINAL RECALL LIST. THE CAR STOPPED IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE EXPRESSWAY. I COULD HAVE BEEN…"~62,300 mi, complaint #1315875
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. UPON STARTING THE VEHICLE, IT INADVERTENTLY REVERSED DOWN A DRIVEWAY. THE CONTACT STATED THAT THE VEHICLE CAME TO A STOP WHEN IT STRUCK A STOP SIGN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT…"~88,000 mi, complaint #1483882
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO JERK AND VIBRATE WHILE THE SPEED REDUCED INDEPENDENTLY. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS DESIGNED HOW…"~89,800 mi, complaint #1684348
    • "The contact owns a 2014 Ford Escape. The contact stated that while depressing the accelerator pedal, the vehicle reversed without warning. In addition, the RPM was fluctuating. The vehicle was taken to the dealer and the contact was informed that there were no…"~106,875 mi, complaint #1798498
    • "The car takes off late (delayed) after pushing on the gas pedal. The shifting is also not responding, for example, I placed the car in “REVERSE” gear and the car actually went forward like it was in DRIVE."~128,529 mi, complaint #1940157
  39. #39

    abs module

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN STARTING THE VEHICLE THE ABS WARNING LIGHT COMES ON AND DOES NOT GO OUT AS IT SHOULD. UPON PUTTING THE CAR IN GEAR AND MOVING FORWARD, THE SPEEDOMETER GOES OUT, TRIP COMPUTER GOES OUT, TRACTION CONTROL WARNING LIGHT COMES ON AND THEN HILL ASSIST WARNING L…"~13,000 mi, complaint #1376369
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THEY NOTICED THAT THE SPEEDOMETER WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO B&B FORD LOCATED AT [REDACTED ADDRESS], BARNWELL, SC 29812, [REDACTED PHONE]) WHO STATED THAT THE ABS MODULE NEEDED TO…"~53,000 mi, complaint #1682787
    • "The contact’s mother owns a 2014 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that upon taking the vehicle for the recall repair, while driving at an undisclosed speed, the spe…"~53,000 mi, complaint #1898465
  40. #40

    lighting exterior

    2 unsafe, 3 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "7/12/13 WE PURCHASED NEW 2014 FORD ESCAPE TITANIUM WHICH DID NOT HAVE DAYTIME RUNNING LIGHTS (DRL) A SAFETY FEATURE. THE DEALER, HERB CHAMBERS, WESTBOROUGH, MA., SAID AT MY EXPENSE FORD WOULD INSTALL DRL WHEN I CAME IN FOR SERVICE ON 12/11/2013. THIS WAS NOT T…"~7,500 mi, complaint #1043124
    • "UPDATE ON ODI NUMBER 10567429. FORD CASE # [XXX]. FORD WILL NOT, AT MY EXPENSE, ALLOW THE DEALER TO INSTALL EITHER FORD OEM DAYTIME RUNNING LIGHTS (DRL) IN MY NEW VEHICLE OR AN AFTER MARKET PRODUCT. THEY SAY ANY SUCH INSTALL BY DEALER OR OTHERS WILL VOID MY EX…"~9,270 mi, complaint #1044859
  41. #41

    seat mechanism

    4 unsafe, 1 broken

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I AM CONCERNED THAT THE DESIGN OF THE HEADREST IS NOT SAFE. I WAS IN AN ACCIDENT RECENTLY WHERE I WAS SIMPLY REAR ENDED. I HAVE A FAIRLY SERIOUS CONCUSSION THAT I HAVE HAD FOR NEARLY FOUR WEEKS. I BELIEVE THAT I GOT THE CONCUSSION BECAUSE MY HEAD HIT THE VISO…"~21,000 mi, complaint #1385389
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ROLLER MECHANISM WAS SHREDDING PERTAINING TO THE REAR SEATS. THE VEHICLE WAS TAKEN TO POWER NEWPORT FORD LINCOLN ([REDACTED ADDRESS], NEWPORT, OR 97365, [REDACTED PHONE]) FOR DIAGNOSTIC TESTI…"~30,000 mi, complaint #1438077
    • "THE MIDDLE REAR SEAT BELT LATCH DROPPED BELOW THE FOLD DOWN SEAT WHEN IT WAS FOLDED DOWN. THIS MADE FASTENING THE SEAT BELT IMPOSSIBLE. THE LATCH IS INACCESSIBLE. CANNOT BRING IT BACK UP WITHOUT COMPLETELY REMOVING THE SEAT."~48,000 mi, complaint #1633156
    • "SPRING IN MECHANISM THAT LATCHES DRIVER SEAT BELT HAS FAILED AND THE ENTIRE MECHANISM IS FAILING STARTING AT APPROXIMATELY 60,000 MILES."~59,500 mi, complaint #1415309
    • "The contact owns a 2014 Ford Escape. The contact stated while attempting to adjust the front driver’s side seat recliner, the electronic seat back recliner continued to move forward and failed to stop. The contact stated that the seat could not be readjusted,…"~72,000 mi, complaint #1895707
  42. #42

    trunk or liftgate

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I ATTEMPTED TO CLOSE THE REAR LIFT GATE DOOR BY THE HANDLE, AND IT ACTED AS IF THERE WERE NO SCREWS HOLDING IT TO THE DOOR. I HAD TO GRASP AND PULL DOWN ON THE DOOR TO CLOSE IT THEN AND SINCE THEN IN ALL CASES. POOR MANUFACTURE."~15,240 mi, complaint #1206315
    • "THE REAR HATCH WHERE THE HANDLE BAR IS TO CLOSE THE BACK HATCH HAS RIPPED OFF. THIS IS NOW HANGING AND HAS CAUSED THE BACK PLASTIC PIECE THAT HOLDS MY WINDOW, WINDSHIELD WIPER, AND WHERE I AM SUPPOSED TO PULL THE HATCH DOOR DOWN TO BE USELESS. IT JUST FLAPS NO…"~18,000 mi, complaint #1121124
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON THREE OCCASIONS, WHILE LOADING CARGO INTO THE VEHICLE, THE LIFTGATE FELL AND STRUCK THE CONTACT ON THE BACK AND SHOULDERS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY OPENED…"~29,180 mi, complaint #1553987
    • "THE REAR HATCH HAS A SIGNIFICANT LEAK WHEN IT RAINS OR I GO THROUGH A CAR WASH. I HAVE REPORTED THIS MANY TIMES AND THE RESOLVE WAS FOR ME TO PAY AN EXTREME AMOUNT TO HAVE THE RUBBER REPLACED. SEVERAL OF MY FRIENDS THAT HAVE THE SAME CAR HAVE THE SAME PROBLE…"~37,000 mi, complaint #1503578
  43. #43

    engine mounts

    2 unsafe, 1 broken, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE ENGINE SPLASH SHIELD LOST ITS BOLTS & FELL TO THE GROUND DRAGGING UNDERNEATH THE CAR WHILE DRIVING (THE BACK STAYED ATTACHED, BUT THE FRONT WAS DOWN ON THE GROUND - LIKE A SNOW SHOVEL). I WAS DRIVING, IN MOTION & HEARD THE DRAGGING NOISE."~64,000 mi, complaint #1568523
    • "The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the front-end experienced shaking and vibrations. The vehicle was taken to an independent mechanic who diagnosed that the motor mount had fractured. The cause o…"~90,000 mi, complaint #1781492
  44. #44

    exhaust system

    1 stranded, 1 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I BOUGHT A NEW FORD ESCAPE IN FEBRUARY 2014. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. SIMILAR TO WHAT OTHER CUSTOMER COMPLAINED. I WILL BRING THIS TO THE ATTENTION…"~1,000 mi, complaint #1053450
    • "WHILE STANDING STILL OR DRIVING UNDER 30 MPH,EXHAUST FUMES ENTER VEHICLE WITH FRESH AIR INDICATED ON SWITCH,SET TO RECIRCULATE, AIR SWITCH CHANGES BY ITSELF AND ALLOWS FUMES INTO CAR."~60,000 mi, complaint #1532912
    • "ON 10/28/2018 AROUND 10:30AM I WAS DRIVING TO CHURCH WITH MY FAMILY. WHILE STOPPING AT AN INTERSECTION OF NORTH ROUTE 88 AND 837 IN MONONGAHELA, PA, I NOTICED THAT THERE WAS SMOKE COMING OUT OF THE HEATING VENTS. THEN AS I TRIED TO ACCELERATE, THE CAR SHUT DO…"~110,310 mi, complaint #1515430
  45. #45

    fuel injector

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE DRIVING, MY CAR JUST STOPPED WITHOUT WARNING AS IF IT HAD RUN OUT OF GAS. THIS HAPPEN THREE TIMES IN ONE DAY ON A CITY STREET AND ONCE LEAVING A PARKING SPACE. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE SENSOR THAT REGULATED THE FUEL INJECTOR PRES…"~23,600 mi, complaint #1441988
    • "MY MOTHER OWNS A 2014 FORD ESCAPE WITH THE 1.6L TURBOCHARGED ECOBOOST ENGINE. SHE NOTES THAT THE FUEL SENSORS IN THE CAR AREN'T INJECTING FUEL INTO THE ENGINE WHEN SHE ACCELERATES FROM A STOP, MEANING THE CAR WILL STICK IN NEUTRAL AND REV UNTIL IT KICKS BACK…"~24,000 mi, complaint #1323833
    • "The contact owns a 2014 Ford Escape. The contact stated that the vehicle was intermittently consuming twice the amount of fuel while driving at various speeds. There was no warning light illuminated. The contact documented that a certain routine trip with the…"~81,000 mi, complaint #1983824
  46. #46

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTI…"~12,000 mi, complaint #1203842
    • "The contact owns a 2014 Ford Escape. The contact stated while parking the vehicle in the garage, the vehicle unintended accelerated causing the vehicle to damage the garage wall, garage freezer, and into the next room which was a bedroom. The vehicle was taken…"~55,465 mi, complaint #1820567
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE VEHICLE INDEPENDENTLY REVERSED AS THE VEHICLE WAS NOT RUNNING DRAGGING THE CONTACT ABOUT 20 FEET. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUS…"~70,000 mi, complaint #1742660
    • "The contact owned a 2014 Ford Escape. The contact stated while driving at approximately 3 MPH, the contact stated that she was in a parking lot when she depressed the accelerator pedal and the vehicle unintentionally accelerated. The contact stated that the ve…"~109,000 mi, complaint #1948026
  47. #47

    engine oil consumption

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2014 Ford Escape. The contact stated that the vehicle received a routine oil change; however, after arriving to her residence she became aware that the check engine warning light had remained illuminated on the instrument panel. The contact…"~144,036 mi, complaint #1831960
  48. #48

    interior trim

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AFTER REACHING DOWN BETWEEN THE SEAT AND CENTER CONSOLE TO GRAB SOMETHING THAT FELL, I SEVERELY CUT MY HAND AND ENDED UP NEEDING 4 STITCHES. THE GASH WENT ALL THE WAY DOWN TO MY TENDON. THERE IS EXPOSED, UNFINISHED METAL IMMEDIATELY UNDER THE DRIVER SEAT AND…"~25,000 mi, complaint #1267775
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE NOTICED THE LINER ON THE DRIVER SIDE OF THE DASHBOARD BEGAN TO SEPARATE FROM THE FRAME. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD SEPARATED FR…"~37,000 mi, complaint #1334633
    • "DRIVERS SEAT BACK HEAT GOT VERY HOT AND STARTED TO MELT THE SEAT BACK COVER. REMOVED FUSE."~73,000 mi, complaint #1626068
  49. #49

    software or update

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "A FEW MONTHS AGO, I HAD FILED A COMPLAINT ON THE 2014 FORD ESCAPE SE 1.6L TURBOCHARGED ECOBOOST WITH I-4WD MY MOTHER CURRENTLY OWNS. SHE HAD ACCELERATION PROBLEMS WITH THE CAR. AT A STOPLIGHT OR WHLE MOVING AT A DECENT PACE (ABOUT 20-40MPH), THE ENGINE WOULD…"~10,000 mi, complaint #1247503
    • "The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the vehicle unintendedly decelerated to 30 MPH. The check engine warning light and an unknown sensor warning light were illuminated. The contact veered to the side of the road. The c…"~125,000 mi, complaint #1980044
  50. #50

    suspension arms and bushings

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "MY WIFE PULLED UP DRIVEWAY, I HAPPENED TO BE OUTSIDE NEXT TO CAR WHEN SHE PULLED IN. WE SUDDENLY HEARD LOUD CRUNCHING SOUND AND SHE STOPPED. WHEN WE FOUND NOTHING I ASKED HER TO BACK UP. WE HEARD CRUNCHING SOUND AGAIN AND SHE SAID THE STEERING WHEEL WAS NOT CO…"~12,000 mi, complaint #1133355
    • "DRIVING 65 MPH, SLIGHT CURVE TO THE RIGHT. HEARD A BIG BANG AND THE DRIVER SIDE TIRE POPPED CAUSING THE CAR TO VEER TO THE RIGHT. THE TIRED NEVER SHREDDED OR ANYTHING. UPON INSPECTION, THE LINK KITS HAD EXPLODED AND THE STABILITY ARM HAD BEEN BENT."~89,000 mi, complaint #1681833
    • "DRIVING DOWN THE FREEWAY GOING 65 MPH IN VIRGINIA I THE LEFT LANE HEARD A BANG AND THE CAR SUDDENLY JERKED THE THE RIGHT AND INTO THE NEXT LANE OVER. STOPPED THE CAR IN THE MIDDLE OF THE FREEWAY AND FOUND THAT THE REAR RIGHT LOWER SUSPENSION CONTROL ARM BROKE…"~119,106 mi, complaint #1498953
  51. #51

    tpms

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "BOUGHT 2014 FORD ESCAPE THE INSTRUMENT PANEL FAILED TO NOTIFY ME WHEN ALL FOUR OF MY TIRES WERE NOT INFLATED AT PROPER TIER PRESSURE CAUSING THE CAR NOT TO DRIVE CORRECTLY ON ROAD CAUSING ME TO SLIDE OFF ROAD DROVE CAR HOME SINCE WAS ONLY 2 MILES FROM HOUSE HU…"~50,000 mi, complaint #1375001
    • "TIRE LOW AIR SENSOR WILL NOT AUTOMATICALLY RESET WHEN PROPERLY INFLATED. THEREFORE, WHEN THE TIRES ARE ACTUALLY LOW, IT'S WEARING THE TIRES OUT & CAUSE THE CAR TO SKID ON WET ROADS."~58,000 mi, complaint #1683641
  52. #52

    corrosion and rust

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CAR WAS PURCHASED USED IN FEB 2017 WITH 19,800 MILES ON IT. IT'S NOW 18 MONTHS AFTER WE'VE OWNED IT AND IT ONLY HAS 49,000 MILES ON IT. THE 3 OF THE 4 DOORS HAVE RUST ALONG THE BOTTOM OF EACH OF THEM, WHICH HAS COME THROUGH THE PAINT. ACCORDING TO FORD AND THE…"~49,000 mi, complaint #1487141
  53. #53

    differential

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "IN THE 2013-2014 ESCAPE, AWD, THERE IS A KNOWN FAILING PART AND THEY HAVE A SERVICE ADVISORY, SSM 46965, TO ADDRESS THIS BUT WILL NOT ISSUE A RECALL. MANY HAVE FAILED, INCLUDING OURS, JUST OUT OF WARRANTY, AND THEY GET TO CHARGE US $800 TO REPAIR. THIS FAILING…"~51,970 mi, complaint #1587570
    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SELLERS-SEXTON FORD LINCOLN MAZDA (LOCATED AT [REDACT…"~58,000 mi, complaint #1594863
  54. #54

    hv system fault reduced power

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN DRIVING FOR LONG DISTANCE ABOUT MORE 60 MILE (ON A HIGHWAY) I GOT SPONTANEOUS MESSAGE "POWER REDUCED TO LOWER ENGINE TEMPERATURE" FOLLOWED BY "TRANSMISSION FAULT SERVICE NOW" THEN THE CAR ENTERS LIMP MODE. AFTER ABOUT 20 MINUTES, THE CAR STARTS ACCELERATI…"~68,000 mi, complaint #1571202
  55. #55

    key fob and immobilizer

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "CPSC: 2014 FORD ESCAPE: CONSUMER STATED THE KEY FOB WOULD NOT WORK PROPERLY AFTER CLOSING THE DOOR. *SS THE CONSUMER STATED THE DOORS COULD NOT BE OPENED, BY USING THE HANDLE. *JB"complaint #1296622
    • "I park the car, it is park. Remove key fob, get out of the car, shut the door, push the lock on the fob, it will auto start, open door punch on the brake , it then turns off and I can lock the car. If I push the break several times before getting out this doe…"complaint #2217386
  56. #56

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. Additionally, while operating the vehicle, the ABS and Traction Control warning lights remained illuminated. Additionally, the 4…"~37,000 mi, complaint #1919204
    • "DROVE THE CAR IN THE MORNING OF 8/11 JUST FINE, IN THE AFTERNOON WENT TO START THE CAR AND IT WILL NOT MOVE OUT OF PARK, DASHBOARD STATES THE CAR IS IN NEUTRAL. THE CAR HAS BEEN LIKE THIS SINCE SINCE 8/11 AND PARKED IN MY DRIVEWAY. RECEIVED A LETTER IN THE M…"~60,000 mi, complaint #1492476
  57. #57

    starter

    2 stranded

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE NUT CONNECTING THE BATTERY CABLE TO THE SOLENOID WAS CROSS THREADED AT THE FACTORY CAUSING THE VEHICLE NOT TO START.I FEEL THIS IS A SAFETY ISSUE AND FORD DOES NOT AGREE."~9,800 mi, complaint #1499135
    • "VEHICLE WOULD NOT START AFTER BEING PARKED FOR APPROXIMATELY ONE HOUR. TRIED SEVERAL TIMES TO START, HEADLIGHTS AND DASH LIGHTS WOULD ILLUMINATE, BUT THERE WAS NO INDICATION OF ANY POWER GOING TO ENGINE TO START. NO CLICKING (AS WITH A DEAD BATTERY - ALL LI…"~12,698 mi, complaint #1168858
  58. #58

    sunroof

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN DRIVING STRAIGHT AHEAD ON A SMOOTH HIGHWAY 215 OUTSIDE SALT LAKE CITY, THE FORWARD MOVEABLE SUNROOF PANEL BLEW OUT. IT SOUNDED LIKE A LOUD EXPLOSION OR GUNSHOT IN THE CAR. WE WERE NOT NEAR AN OVERPASS, NOR WERE ANY OTHER CARS IN THE VICINITY - ROCK OR DEB…"~33,335 mi, complaint #1614298
    • "I HAVE THE TITANIUM FORD ESCAPE AND MY SUNROOF IS LEAKING ALL OVER. I JUST FINANCED THE CAR 2 MONTHS AGO AND HAVE TAKEN IT TO TWO DIFFERENT PLACES AND THEY CANNOT FIND THE ISSUE. IT LEAKS SO MUCH THAT THAT WATER DRIPS ON ME WHEN IT RAINS. I HAVE SEEN MANY C…"~41,500 mi, complaint #1405593
  59. #59

    transfer case awd

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING ON THE HWY AT 72MPH ON CRUISE CONTROL, THE TRANSFER CASE FAILED, CAUSING THE CAR TO LOSE GEAR COMPLETELY. THIS CAUSED THE RPMS TO SKYROCKET AND THE CAR TO IMMEDIATELY BEGIN SLOWING DOWN - RESULTING IN SIGNIFICANT SAFETY RISKS ASSOCIATED WITH SURR…"~75,000 mi, complaint #1325782
    • "I WAS TOLD IN APRIL OF 2018 BY MY FORD DEALERSHIP THAT MY VEHICLE NEEDED A NEW TRANSFER CASE. AFTER DOING MY RESEARCH, I LEARNED THAT THE ESCAPE HAS HAD TRANSFER CASE ISSUES FROM THE MODEL YEAR 2002 UNTIL 2014 YET FORD HAS DONE NOTHING TO RECTIFY THE SITUATIO…"~85,000 mi, complaint #1530290
  60. #60

    transmission cvt

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE PARKING, THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. ON A SECOND OCCASION, THE VEHICLE ROLLED AGAIN AND PINNED THE CONTACT'S FRIEND, WHO SUFFERED AN INJUR…"~29,000 mi, complaint #1505445
  61. #61

    adas autonomous driving system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DUE TO COLD WEATHER, WALKED OUT AND STARTED CAR, RIGHT FOOT ON BRAKE, RIGHT INDEX FINGER ON STARTER BUTTON, LEFT FOOT ON OUTSIDE PARKING LOT AND LEFT HAND HOLDING CELL PHONE. AFTER STARTING CAR, CLOSED DOOR, WENT BACK INTO OFFICE FOR OVER 3-5 MINUTES, DID FIV…"~5,303 mi, complaint #1031686
  62. #62

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE WAS BEING DRIVEN APPROXIMATELY [REDACTED ADDRESS] IN MODERATE TRAFFIC AT THE TIME OF THE INCIDENT. ROAD CONDITIONS WERE DRY, OUTSIDE TEMPERATURE WAS COLD (<32 DEGREES F). VEHICLE WAS BEING DRIVEN ON A ROUTE THAT IS OFTEN DRIVEN WITH THIS VEHICLE.…"~41,000 mi, complaint #1436970
  63. #63

    fluid leak unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN IT RAINS HARD I HAVE A LEAK BEHIND THE PASSENGER SEAT THAT COMES FROM THE LIGHT FIXTURE - I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS FROM 2012 ESCAPES THRU 2017 ESCAPES - THEIR SEEMS TO BE NO FIX - MY BIGGEST CONCERN IS THE HEADLINER (WHICH EVERYONE SAYS…"~48,000 mi, complaint #1452674
  64. #64

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "EACH TIME THE DRIVERS OUTSIDE MIRROR IS TUCKED OR FOLDED IN AND RETURNED TO ITS DRIVING POSITION THE MIRROR DOES NOT RETURN TO THE SAME POSITION AND MUST BE READJUSTED FOR THE DRIVER TO HAVE PROPER AND SAFE VISION TO THE REAR OF THE VEHICLE. THE MIRROR HOUSING…"~1,200 mi, complaint #1016504
  65. #65

    paint and clearcoat

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PAINT ON THE LIFT GATE NEAR THE [REDACTED PLATE] UP AND FLAKED OFF EXPOSING BARE ALUMINUM. MY FORD DEALER SAYS IT'S NOT COVERED UNDER WARRANTY. THIS IS A WIDESPREAD PROBLEM KNOWN BY FORD"~70,000 mi, complaint #1585683
  66. #66

    power windows and locks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE WAS STARTED WITH REMOTE START IN DRIVEWAY. DRIVER OPENED FRONT PASSENGER DOOR . PLACE PURSE WITH KEY ON SEAT AND ANIMAL CARRIER WITH SICK PET ON FRONT FLOOR. WHEN DOOR WAS CLOSED ALL 4 DOORS LOCKED. ATTEMPTS TO OPEN THE DOORS WERE MADE BY 3 SEPARATE PE…"~15,380 mi, complaint #1281201
  67. #67

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE PULLING INTO DRIVEWAY AT LOW SPEED ENGINE STARTED SURGING AND WOULD NOT SLOW. SHIFTING TRANSMISSION INTO NEUTRAL ALLOWED VEHICLE TO BE STOPPED. ENGINE CONTINUING SURGING UNTIL TURNED OFF. MECHANIC FOUND CODES P0011 INTAKE CAMSHAFT POSITION TIMING OVER-…"~66,333 mi, complaint #1440297
  68. #68

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HAD BOTH FRONT WHEEL BEARING HUBS REPLACED 10/18/18 AT COST OF $520.ON 10/20/18 A LOUD GRINDING SOUND STARTED HAPPENING. TOOK IT BACK TO DEALERSHIP ON 10/25/18 WHO SAID ONE OF THE BEARINGS WAS DEFECTIVE. FORD MOTOR COMPANY SENT BAD BEARINGS TO FORD DEALERSHIP…"~127,000 mi, complaint #1509977

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD ESCAPE directly.