2015 FORD ESCAPE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission automatic

    30 stranded, 118 unsafe, 2 broken, 1 annoyance

    151
    incidents
    Typical range: 73,500–111,000 mi

    Median 91,500 mi, based on 108 reports (54% had no usable mileage)

    • "PURCHASED VEHICLE 1/30/2015 AND DROVE OFF LOT WITH 3 MILES ON IT. LESS THAN A WEEK LATER VEHICLE STARTED STALLING AT TRAFFIC LIGHTS AND HESITATING UPON ACCELERATION. VEHICLE WAS IN FORD REPAIR SHOP FOR 12 DAYS WITH 1200 WORTH OF PARTS REPLACED ON TRANSMISSION.…"~788 mi, complaint #1163355
    • "WE WERE DRIVING ON A RURAL HIGHWAY AT A STEADY SPEED WHEN WITH NO WARNING OUR VEHICLE LOST ACCELERATION POWER AND CAME TO A DEAD STOP IN THE MIDDLE OF THE ROAD. WHEN WE PUSHED THE GAS PEDAL THE RPMS WOULD YOU UP BUT THE CAR WOULD NOT MOVE. TURNING THE CAR OFF…"~71,344 mi, complaint #1645144
    • "TRANSMISSION CABLE BUSHING IS DEFECTIVE, CABLE POPS OFF SHIFTING LEVEL. THIS CAUSES A SERIOUS SAFETY ISSUE AS THE THE DRIVER PLACES THE VEHICLE IN PARK, BUT TRANSMISSION IS IN NEUTRAL CAUSING THE VEHICLE TO ROLL."~89,000 mi, complaint #1483771
    • "WHILE DRIVING DOWN HILL THE VEHICLE WAS REVVING UP TO ALMOST 5RPMS WHILE BREAKING... WAS NOT SHIFTING INTO LOWER GEAR.. PULLED IN TO GET GAS.. WENT TO BACK UP WITH REVERSE.. THEN SHIFTED GEAR INTO DRIVE .. AND THE VEHICLE WAS STILL IN REVERSE... PUSHED THE SHI…"~109,000 mi, complaint #1716585
    • "2015 FORD EDGE. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION."~1,109,754 mi, complaint #1834216
  2. #2

    backup camera

    46 unsafe, 27 annoyance

    73
    incidents
    Typical range: 70,500–127,500 mi

    Median 97,000 mi, based on 52 reports (66% had no usable mileage)

    • "BACKUP CAMERA MALFUNCTION. MESSAGE APPEARS: ! CAMERA IS UNAVAILABLE. CONTACT YOUR DEALERSHIP. WHEN SHIFTING TO REVERSE SOMETIMES THE BACKUP CAMERA DOESN'T APPEAR ON THE SCREEN. THE MESSAGE ABOVE APPEARS AND IT'S A BLANK BLACK SCREEN."~44,268 mi, complaint #1704035
    • "The contact owns a 2015 Ford Escape. The contact stated while the vehicle was parked, the rearview camera was intermittently inoperative and displayed a dark screen. No warning light was illuminated; however, the "Rearview Camera Not Available" message was dis…"~84,893 mi, complaint #2102992
    • "The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the back over prevention camera was blank. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, the con…"~116,000 mi, complaint #1868837
    • "The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact stated that occasionally, while shifted in reverse, the rearvie…"~120,000 mi, complaint #2172948
    • "The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was…"~200,000 mi, complaint #2165410
  3. #3

    engine cooling

    1 stranded, 58 unsafe, 1 broken, 1 annoyance

    61
    incidents
    Typical range: 64,500–120,000 mi

    Median 98,000 mi, based on 61 reports (45% had no usable mileage)

    • "IT KEEPS SHOWING THAT THE SUV IS OVERHEATING WITH A WARNING. IT WILL PASS AFTER A FEW MINUTES. IT HAS HAPPENED AT LEAST 6 TIMES. WR HAVE LESS THEN 35,000 MILES ON THE CAR"~26,000 mi, complaint #1382368
    • "The contact owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated intermittently on the instrument panel. The contact initially took the vehicle to an independent mechanic and the water con…"~55,000 mi, complaint #1769226
    • "MY 2015 FORD ESCAPE: WARNING LIGHT 'ENGINE FAULT - SERVICE NOW' THAT WOULD GO AWAY WHEN I STOPPED/RESTARTED THE ENGINE. THIS HAPPENED 2-3 TIMES. DEALER SERVICE REP SAID IT WASN'T A PROBLEM UNLESS THE LIGHT REMAINED ON. THE CAR RAN WELL AT ALL TIMES. TWO WEEK…"~71,600 mi, complaint #1693571
    • "I STARTED MY VEHICLE AND NOTICE WHITE SMOKE COMING FROM MY EXHAUST PIPES AND SMELLED BURNING. AS I DROVE THE SMOKE STOPPED UNTIL I CAME TO A REST. 2 DAYS LATER AS I WAS DRIVING DOWN THE STREET THE WARNING SIGN CAME ON STATING VEHICLE IS OVERHEATING I PULLED OV…"~107,376 mi, complaint #1705823
    • "VEHICLE IS EXPERIENCING SIMILAR PROBLEMS WITH PREVIOUSLY RECALLED FORD ESCAPES FROM 2015. CHECK ENGINE LIGHT HAS GONE ON WITH THE CODE TO "REPLACE COOLANT BYPASS VALVE" "~454,000 mi, complaint #1483575
  4. #4

    engine stall or no start

    11 stranded, 32 unsafe, 1 annoyance

    44
    incidents
    Typical range: 45,500–78,500 mi

    Median 62,000 mi, based on 50 reports (32% had no usable mileage)

    • "MY FORD ESCAPE 2015 WOULDN'T SHUT OFF AFTER TURNING. I DIDN'T REALIZE THAT CAR WAS ON AFTER I HAD PARK,WITHOUT THE KEYS IN THE IGNITION. I DROVE HOME WHEN I TRIED TO SHUT THE ENGINE; IT DIDN'T. THE CAR WAS TOW TO THE NEAREST FORD. THE MOTOR WAS STILL RUNNING W…"~1,200 mi, complaint #1185994
    • "WHEN I GARAGE THE VEHICLE AFTER DRIVING AROUND 50 MILES THAT DAY. THE NEXT DAY IT WILL NOT START.THE NEXT DAY IT WILL START. THIS HAS HAPPENED TWICE."~48,200 mi, complaint #1669161
    • "ENGINE SHUT OFF WHILE DRIVING. CAR ALSO HAS BEEN HAVING A STARTING ISSUE. THE INSTRUMENT CLUSTER WOULD COME ON, FUEL PUMP WOULD PRIME, GO TO START AND NOTHING. IF THE BATTERY WAS UNPLUGGED FOR 5 MINUTES IT WAS MORE LIKELY TO START. THANKFULLY IT HAPPEN ON A CI…"~62,000 mi, complaint #1599664
    • "VEHICLE STALLS WHILE DRIVING ON CITY ROADS. HAVE HAD CONDITIONS WHERE WE ARE DRIVING AT 30 MILES/HR AND CAR STARTS SWITCHING OFF WITH CHECK ENGINE LIGHT AND OIL LIGHT AND BATTERY LIGHT COMING ON. VEHICLE WILL NOT MOVE PROPERLY UNTIL I SWITCH IT OFF AN ON AGAIN…"~78,700 mi, complaint #1539538
    • "ON THE DATE OF 04/07/21 I WAS DRIVING ON MY WAY TO WORK, HAD PULLED OUT OF DUNKIN DONUTS AND WENT UP A SMALL HILL TO A STOP SIGN I HAD THE AC ON, AND MY WINDOW ROLLED DOWN AS I JUST LEFT A FAST FOOD RESTAURANT AND AS I GET TO THE TOP OF THE SMALL HILL, MY AC…"~131,191 mi, complaint #1740013
  5. #5

    steering electric assist

    1 stranded, 39 unsafe

    40
    incidents

    Commonly reported, insufficient mileage data - n=24, median 61,000 mi, no reliable range below 25 reports.

    • "AFTER DRIVING 3 HRS I STOPPED FOR GAS (15 MIN.) WHEN VEHICLE WAS RESTARTED THE INFO SCREEN SAID POWER STEERING FAILURE HAVE VEHICLE SERVICED AND THE STEERING WAS VERY HARD TO TURN AND DRIVE, DROVE ANOTHER 30 MIN. AND SHUT VEHICLE OFF FOR 4 HRS. WHEN RESTARTED…"~22,000 mi, complaint #1383289
    • "FAULTY ELECTRIC POWER STEERING WENT OUT WHILE DRIVING OUR USUAL 25 MILE COMMUTE AT AN AVERAGE 50 MPH. AT 33,000 MILES THIS IS AN UNEXPECTED REPAIR THAT COST THIS CONSUMER $2,200. MORE OVER THERE WAS NO WARNING OR MECHANICAL WEAR, THE STEERING WENT OUT AND A GR…"~33,000 mi, complaint #1362260
    • "AFTER DRIVING THE CAR FOR ABOUT 1.5 HOURS, WE STOPPED AT A CONVENIENCE STORE. WHEN WE RESTARTED THE CAR, AN ERROR MESSAGE APPEARED ON THE DRIVERS INFORMATION SCREEN THAT SAID: "STEERING ASSIST FAULT SERVICE REQUIRED" (PLEASE SEE ATTACHED PHOTOS) AND THE VEHICL…"~52,957 mi, complaint #1741712
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25-35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE CONTACT STATED THAT THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICL…"~85,398 mi, complaint #1743917
    • "STEERING ASSIST SERVICE REQUIRED LIGHT CAME UP ON THE WAY HOME FROM DOCTORS APPOINTMENT, STEERING WHEEL GOT HARD WENT OFF ROAD FOR A LITTLE BIT BUT GOT BACK ON THE ROAD. STEERING GETS HARD AFTER I HIT GAS ONLY WORKS FINE WHEN I'M NOT HITTING THE GAS OR IN NEU…"~105,000 mi, complaint #1743815
  6. #6

    engine internal

    2 stranded, 37 unsafe

    39
    incidents
    Typical range: 73,000–118,000 mi

    Median 93,500 mi, based on 40 reports (44% had no usable mileage)

    • "THE OIL FILTER POPS OFF THE VEHICLE. I WAS DRIVING DOWN THE HIGHWAY, AND ALL OF A SUDDEN THE ENGINE CEASED AND THE CAR STOPPED RUNNING. THERE WERE NO LIGHTS OR WARNING SIGNALS IN ADVANCE OF THE VEHICLE CEASING. THE CAR WAS TOWED TO THE FORD DEALERSHIP IN…"~11,600 mi, complaint #1233967
    • "The contact's daughter owns a 2015 Ford Escape. The contact stated that while her daughter was driving at various speeds, the vehicle hesitated and stalled while depressing the accelerator pedal. The contact stated that several unknown warning lights were illu…"~73,000 mi, complaint #1844766
    • "The contact owns a 2015 Ford Escape. The contact stated while idling and while driving at various speeds, there was a significant amount of smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was taken to A1 Auto 3 Brother…"~96,000 mi, complaint #2103017
    • "The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 40 MPH, black smoke was coming from under the hood, and moments later the vehicle lost automotive power and stalled. After examining under the hood, the contact discovered…"~130,000 mi, complaint #1814492
    • "The contact owns a 2015 Ford Escape. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated. The contact noticed that the coolant level was low. The vehicle was taken to the local dealer where it was diagnosed that th…"~169,000 mi, complaint #1839146
  7. #7

    other

    11 unsafe, 19 annoyance

    30
    incidents

    Commonly reported, insufficient mileage data - n=17, median 51,000 mi, no reliable range below 25 reports.

    • "WE PURCHASED OUR 2015 FORD ESCAPE NEW, IT IS STILL UNDER THE MANUFACTURES WARRANTY AND IT IS EQUIPPED WITH THE FOOT (MOTION) ACTIVATED REAR LIFT GATE. ON 05/03/2017, I WENT TO THE GROCERY STORE AND THE VEHICLE WAS PARKED. I WAS LOADING GROCERIES FROM THE SHOPP…"~26,620 mi, complaint #1375666
    • "DOOR HANDLES AND LOCKS RECALL. THEY SENT US A RECALL NOTICE ABOUT 6 WEEKS AGO. WE CALLED TO MAKE AN APPOINTMENT AND THEY SAID IT WOULD TAKE ABOUT 2 WEEKS TO GET THE PART AND THEY WOULD PUT US ON THEIR WAIT LIST AND CALL US. THEY HAVE NOT CALLED US AND WE HAVE…"~30,000 mi, complaint #1396983
    • "PROFUSELY LEAKING WATER INTO CABIN SOAKING REAR HEADLINER ABOVE REAR DRIVER AND PASSENGER WINDOWS. COMING FROM ROOF RACKS OR SUNROOF, NO DAMAGE TO VEHICLE. CONCERNED LEAKING WATER WILL CAUSE ELECTRICAL PROBLEMS TO VEHICLE. NUMEROUS COMPLAINTS AND A TSB ON ISSU…"~51,250 mi, complaint #1635143
    • "FACTORY LUG NUTS ON CAR COULD NOT BE REMOVED FOR ROUTINE MAINTENANCE/ VEHICLE SERVICING. BROKEN LUG WAS DRILLED OUT AND ALL LUGS REPLACED AT THE FORD DEALERSHIP. DEALER RECOMMENDED AN AFTERMARKET LUG NUT KIT TO AVOID REPEAT OF THE ISSUE. THESE PARTS NEE…"~74,200 mi, complaint #1528727
    • "The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The contact was concerned about driving the vehicle due to a potential fire risk. The contact r…"~88,000 mi, complaint #2190592
  8. #8

    engine head gasket

    25 unsafe

    25
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "MY VEHICLE HAD STALLED ON 3 DIFFERENT TIMES BUT THEN STARTED BACK UP SO DID NOT THINK ANYTHING ABOUT IT. THEN IN OCT OR NOV IT ACTED LIKE IT WAS GOING TO STALL WHEN I PULLED OUT OF A BUSINESS ONTO A STREET. A WEEK OR 2 LATER I NOTICED MY HEATER DID NOT WORK.…"~11,015 mi, complaint #1628754
    • "WE WERE TRAVELING IN THE CAR AT APPROXIMATELY 80 MPH. THE CAR ENGINE BEGAN TO RACE STRONGLY WITHOUT A CORRESPONDING INCREASE IN SPEED. THIS HAPPENED TWICE AND THEN A RED OIL INDICATOR LIGHT CAME ON. IT SOUNDED ALSO LIKE A HEAD GASKET BLEW ON THE 1.6 LITER EC…"~27,500 mi, complaint #1412884
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS WITH THE HEATER IN THE ON POSITION, THE HEATING SYSTEM FAILED TO PROVIDE HEAT THROUGHOUT THE CABIN OF THE VEHICLE. THE TEMPERATURE GAUGE READING WAS ELEVATED TO THE HIG…"~51,226 mi, complaint #1718914
    • "I HAD THICK WHITE SMOKE COMING FROM MY EXHAUST WITH 98,XXX MILES AND MY DEALERSHIP MECHANIC TOLD ME THAT COOLANT WAS GETTING INTO MY CYLINDERS DUE TO EITHER A BLOWN HEAD GASKET OR A DEFECT IN THE WATER PUMP DESIGN. I HAD AN ENGINE WITH 18,XXX MILES PUT INTO MY…"~95,500 mi, complaint #1703245
    • "The contact owns a 2015 Ford Escape. The contact stated while driving approximately 60 MPH, white smoke came out of the exhaust tip. The contact was able to pull over and had the vehicle towed to a local mechanic where it was diagnosed with needing the head ga…"~142,000 mi, complaint #1774543
  9. #9

    door latch and hinge

    18 unsafe, 1 broken, 1 annoyance

    20
    incidents
    Typical range: 49,000–120,000 mi

    Median 81,000 mi, based on 31 reports (31% had no usable mileage)

    • "STARTED CAR AND THE ALARM WENT OFF ON THE DASH SAYING THE FRONT PASSENGER DOOR WAS AJAR. WE OPENED THE DOOR AND LOOKED AT THE DOOR TO MAKE SURE NO ONE HAD HIT THE CAR. NO DAMAGE COULD BE FOUND. SHUT CAR OFF AND RESTARTED. ALARM CONTINUED WITH DASH READING FRON…"~1,069 mi, complaint #1171941
    • "THE DOOR LATCH FAILED. THIS RESULTS IN A DOOR THAT WILL FLY OPEN AND WON'T CLOSE. THE VEHICLE WAS STATIONARY AT THE TIME OF FAILURE."~49,000 mi, complaint #1660847
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT AFTER MULTIPLE ATTEMPTS, THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH AND LOCK AS NEEDED. THE CONTACT CALLED INTERSTATE FORD ([REDACTED ADDRESS], MIAMISBURG, OH 45342) WHERE HE WAS INFORMED THAT T…"~56,000 mi, complaint #1736419
    • "1 MES QUE COMPR Y ME DI CUENTA QUE YA NO CIERRA LO E TRADO EN MOVIMIENTO NO A PASADO NINGN ACCIDENTE.SOLO QUE ENTRE MS MS SE ABRE"~59,900 mi, complaint #1436529
    • "The contact owns a 2015 Ford Escape. The contact stated while attempting to close the door, the door failed to latch securely. The driver's side rear door ajar warning light was illuminated. The vehicle was taken to the dealer and diagnosed with door latch fai…"~175,000 mi, complaint #1838070
  10. #10

    instrument cluster

    19 unsafe, 1 annoyance

    20
    incidents
    Typical range: 47,500–107,000 mi

    Median 73,000 mi, based on 30 reports (17% had no usable mileage)

    • "THE MESSAGE CENTER ON MY INSTRUMENT CLUSTER WENT BLANK NOTHING ON THE SCREEN IT'S ALL WHITE"~27,689 mi, complaint #1488970
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL WENT BLANK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SAKELARIS FORD OF VERSAILLES ([REDACTED PHONE], LOCATED AT [REDACTED ADDRESS], VERSAILLES, MO 65084) WHERE IT WAS S…"~41,000 mi, complaint #1503930
    • "INSTRUMENT CLUSTER WAS FLICKERING AND THEN WENT BLANK."~53,000 mi, complaint #1688156
    • "The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the instrument cluster screen became inoperable. The contact stated that the instrument cluster screen displayed a white screen. The contact stated that the ins…"~70,243 mi, complaint #1957270
    • "My cluster panel went dead and there was a recall for it but the first owner got it fixed and ford wouldn’t do it for me. I couldn’t afford to get it fixed and so it stayed dead. My car eventually broke down on me while driving because I was unable to read the…"~133,299 mi, complaint #1983946
  11. #11

    transmission manual clutch

    3 stranded, 17 unsafe

    20
    incidents

    Commonly reported, insufficient mileage data - n=14, median 75,500 mi, no reliable range below 25 reports.

    • "THE TINY PIECE THAT CONNECTS THE SHIFTING CABLE TO THE TRANSMISSION BROKE. I HAD THE CABLE REPLACED ($900 REPAIR) AND THE PLASTIC PIECE BROKE AGAIN ABOUT 2 WEEKS LATER. THE PLASTIC PIECE IS NOT MADE TO BE REPLACE MEANING THE WHOLE CABLE MUST BE REPLACED SO TH…"~30,000 mi, complaint #1556647
    • "STOPPED AT SECURITY GATE, PASSENGER GOT OUT AND OPENED THE GATE. I DROVE THROUGH THE GATE, PLACED THE VEHICLE IN REVERSE AND BACKED UP 10 FEET TO LET THE PASSENGER GET IN AFTER CLOSING AND LOCKING GATE. PLACED THE SHIFTER IN DRIVE AND EXPECTED TO MOVE FORWARD…"~67,105 mi, complaint #1686278
    • "THE SHIFTER OF MY 2015 FORD ESCAPE WAS STUCK IN 'S' POSITION TWO DAYS AGO WHEN I JUST STARTED MY CAR. THE SHIFTER HANDLE WAS ACTUALLY IN P POSITION. I HAD TO CALL TOWING COMPANY AND THE DEALER TOLD ME IT IS MY SHIFTER CABLE BUSHING DETERIORATED AND UNABLE TO A…"~74,197 mi, complaint #1693233
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE ATTEMPTING TO PLACE THE GEAR IN PARK, THE SHIFTER CABLE FRACTURED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE…"~90,564 mi, complaint #1497056
    • "RECALL NUMBER: 18S20. THE SHIFTER CABLE BUSHING IS DEGRADED JUST LIKE THE RECALL NUMBER I MENTIONED AT THE BEGINNING. WHILE I WAS PARKED, I WAS NOT ABLE TO SHIFT MANUALLY AND THE DASH KEPT READING NEUTRAL. I WAS ABLE TO GET THE CABLE BACK ON THE TRANSMISSION I…"~120,000 mi, complaint #1596026
  12. #12

    wheel or rim

    2 stranded, 10 unsafe, 4 broken, 3 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=15, median 57,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2015 Ford Escape. The contact stated that the vehicle was taken to the dealer for an oil change. The contact was informed by the dealer that the lug nuts were swollen, making it difficult to remove wheels from the vehicle. The contact was in…"~26,470 mi, complaint #2042255
    • "GOT A NAIL IN ONE TIRE. TOOK IT TO DISCOUNT TIRE FOR REPAIR. THEY COULDN'T GET THE LUG NUTS OFF AND TOLD ME ABOUT THE PROBLEM PEOPLE WERE HAVING WITH THE 2 PIECE LUG NUTS. GOT ANOTHER FLAT A FEW MONTHS LATER AND WAS AGAIN NOT ABLE TO USE THE SPARE TIRE BECA…"~47,000 mi, complaint #1511547
    • "I HAVE A FLAT TIRE. WHEN GOING TO CHANGE IT, I FOUND THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS ON THE WHEELS. I WAS TOLD AT THE FORD DEALER THAT THE LUG NUTS SWELLED SO THE LUG WTENCH WOULD NO LONGER FIT THE LUGS PREVENTING THE TIRE FROM BEING REMOVED.…"~55,600 mi, complaint #1526959
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE DEALER (LAKE KEOWEE FORD, 859 BYPASS 123, SENECA, SC 29678) INFORMED THE CONTACT THAT THERE WAS A DEFECT WITH THE LUG NUTS ON THE TIRES. THE MANUFACTURER INFORME…"~63,797 mi, complaint #1448354
    • "WE HAD A FLAT TIRE AND ATTEMPTED TO CHANGE IT TO THE SPARE BUT THE LUG WRENCH THAT CAME WITH THE VEHICLE WOULD NOT FIT. SO WE CALLED AAA. WHEN THEY ARRIVED THEY COULD NOT FIND A TOOL TO TAKE OFF THE NUTS SO WE COULD NOT PUT ON THE SPARE. HE WAS GOING TO SEND F…"~80,000 mi, complaint #1466583
  13. #13

    evap system

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=10, median 94,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 65 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHIC…"~40,000 mi, complaint #1613260
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 35 MPH, THE VEHICLE COMPLETELY SHUT OFF WHILE AT A STOP SIGN. THE VEHICLE WAS ABLE TO RESTART AND BEGAN VIBRATING. THE CONTACT EXITED THE VEHICLE AND FELT A RUSH OF AIR COMING FROM THE FUEL TANK. THE VEHIC…"~47,000 mi, complaint #1520974
    • "EMISIONS CANISTER VALVE STICKS CAUSES ROUGH IDLE AND ENGINE HAS STALLED GOING DOWN THE ROAD. WAS ABLE TO ROLL TO A STOP IN A SAFE LOCATION. HAD TO TRY SEVERAL TIMES TO GET ENGINE STARTED."~52,000 mi, complaint #1412150
    • "2015 Ford Escape, on several occasions after fueling, when pushing start, the car cranks but no start and shuts off. It took several attempts, with revving it up and, sputtering and shutting off before it cranked. No check engine indicator illuminated. There…"~96,744 mi, complaint #1890094
    • "We were driving down the highway when the ford escape shut down and the the check engine light came on for the Evap system several parts have been replaced but I get the same code and the car is dying at idle and losing power a different times while driving "~145,349 mi, complaint #2051757
  14. #14

    wiring harness

    1 stranded, 13 unsafe, 1 broken

    15
    incidents

    Commonly reported, insufficient mileage data - n=19, median 19,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER 10 SECONDS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRICAL FUSE NUMBER 60 NEEDED TO BE REPLACED. THE VEHICLE…"~2,000 mi, complaint #1205447
    • "SQUIRRELS GOT INTO THE ELECTRICAL WIRING CAUSING THE PARK ASSIST, HOOD LATCH WARNING, FRONT LIGHTS, FRONT, LEFT, RIGHT, AND REAR PROXIMITY WARNING SENSORS TO NOT OPERATE PROPERLY. VEHICLE WAS PARKED IN MY DRIVEWAY NEXT TO MY TRUCK WHICH DID NOT RECEIVE ANY DAM…"~17,414 mi, complaint #1350082
    • "DRIVING ALONG AND THE DASHBOARD WENT OFF AND ON. WINDOWS WON'T GO UP OR DOWN. NO LIGHTS. EVERYTHING WAS FLASHING. CAR ONLY HAS 22,000 MILES ON IT. IT IS ALSO ALWAYS KEPT IN THE GARAGE. ELECTRICAL SYSTEM PROBLEMS. IT'S AN SEL AND 6 CYLINDERS. I WAS ON A CITY ST…"~22,000 mi, complaint #1501043
    • "ELECTRICAL PROBLEM: ON MY 2015 FORD EXCAPE IVE HAD ONLY ABFEW MONTHS AT 40,000 MFILES THE DASH BOARD LIGHTS AND KEYS GO CRAZY WHEN VEHICAL IS TURNED OFF THEN CANT UNLOCK DOORS. WHEN CUT CAR BACK ON COMPUTERS ARE BLACK. WAS DRIVE DOWN THE ROAD AND COMPUTER GOE…"~45,000 mi, complaint #1528675
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THE RADIO AND BACK-UP CAMERA SCREEN AND INSTRUMENT CLUSTER FLICKERED AND BECAME INOPERABLE. THE TPMS AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. BOMMARITO FORD ([RED…"~98,000 mi, complaint #1669292
  15. #15

    airbag system

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=11, median 70,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE ATTEMPTING TO GET OUT OF THE WAY OF AN AMBULANCE, THE VEHICLE DROVE OVER A PATCH OF BLACK ICE. THE VEHICLE SLID TO THE RIGHT SIDE OF THE ROAD AND TRAVELED DOWN A TEN FOOT EMBANKMENT. THE VEHICLE CRASHED INTO A WAL…"~2,361 mi, complaint #1161934
    • "WE WERE INVOLVED IN A FRONT END COLLISION AND THE AIR BAG SENSORS WERE DAMAGED BUT NO AIRBAGS DEPLOYED. EVERYONE FROM WITNESSES TO FIRST RESPONDERS WERE SURPRISED THEY DIDN'T GO OFF. THE VEHICLE WAS IN MOTION AND WAS TOTALED OUT FROM A FRONT PASSENGER SIDE COL…"~50,000 mi, complaint #1554462
    • "I WAS DRIVING DOWN A MAJOR ROAD WHEN A DEER RAN OUT IN FRONT OF ME. I WAS GOING APPROXIMATELY 50 MPH. I SLAMMED ON MY BRAKES BUT HIT THE DEER ANYWAY. I WAS GOING APPROXIMATELY 40-45 MPH WHEN I HIT THE DEER WITH THE FRONT OF MY CAR. THE AIRBAGS DID NOT DEPLOY.…"~65,000 mi, complaint #1640289
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A CRASH. THE CONTACT REMEMBERED THAT THE VEHICLE AND ANOTHER VEHICLE WAS IN A DITCH. IN ADDITION, THE DRIVER FRONT AND THE WHOLE REAR OF THE VEHICLE WA…"~80,000 mi, complaint #1675182
    • "The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the doors intermittently failed to unlock, and the vehicle failed to recognize the fob key. The contact use…"~108,628 mi, complaint #1868293
  16. #16

    control module

    2 stranded, 9 unsafe, 1 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=13, median 59,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2015 Ford Escape. The contact stated that whenever the START/STOP button was depressed, the vehicle failed to turn off as needed. A message to “Please Shut Off the Engine” to save the battery was displayed. The contact called the local deale…"~30,000 mi, complaint #1837189
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BCM (BODY CONTROL MODULE) FAILED AND NEEDED TO BE REPLACED. THE VE…"~38,000 mi, complaint #1710332
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE WAS UNABLE TO SHIFT GEARS AND SHUT OFF IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO VILLAGE FORD (LOCATED AT [REDACTED ADDRESS],…"~59,059 mi, complaint #1588143
    • "The contact owns a 2015 Ford Escape. The contact stated that while depressing the START/STOP button to turn off the vehicle, the engine continued running. After the contact was able to turn off the vehicle, the instrument panel and radio remained operational.…"~97,800 mi, complaint #1827537
    • "The owns a 2015 Ford Escape. The contact stated while driving 15 MPH, the vehicle inadvertently lost motive power and stalled. There was no warning light illuminated. The contact attempted to depress the brake pedal to restart the vehicle and the brake pedal f…"~133,000 mi, complaint #1838823
  17. #17

    steering rack mechanical

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=11, median 63,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE SERVICE STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TOWED TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382, [REDACTED PHONE]) WHERE IT WA…"~5,785 mi, complaint #1606279
    • "WITHIN A WEEK OF REPLACING INNER & OUTER TIE RODS, A STEERING FAULT, SERVICE NOW MESSAGE APPEARED ON THE INFORMATION DISPLAY ON SEPTEMBER 25, 2020. AT TIME VEHICLE WAS BEING DRIVEN WITHIN 35 MPH SPEED LIMIT ON A FOUR LANE NORFOLK, VIRGINIA CITY STREET. THE VEH…"~45,744 mi, complaint #1696486
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. IN ADDITION, THE REVERSE CAMERA ALSO FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS…"~68,000 mi, complaint #1637306
    • "SUDDEN LOSS OF STEERING RESULTING IN A COLLISION WITH A CURB. THERE WAS DAMAGE TO LOWER CONTROL ARM AND OTHER SUSPENSION PARTS AS A RESULT OF THE COLLISION. I DROVE CAR HOME 4 MILES, ALTHOUGH I SHOULDN'T HAVE. I EXPERIENCED MOMENTARY LOSS OF STEERING 5 MORE TI…"~68,233 mi, complaint #1440750
    • "Steering rack needs to be replaced. It’s growling when I turn, and now that it’s below freezing in Maine, it’s locking up. It tries to lock up while I’m driving. It’s very dangerous, but the job is a 2-3K job. I’ve researched the issue, and this has happened w…"~175,704 mi, complaint #1945429
  18. #18

    seatbelt and pretensioner

    8 unsafe, 2 broken

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE REAR SEAT BELT BUCKLE WAS CRUSHED WHEN REAR SEAT WAS FOLDED OVER. IT NO LONGER WORKS. *TR"~8,000 mi, complaint #1668465
    • "WE BOUGHT THIS CAR USED WITH 33000 MILES. IT NOW HAS 46000 MILES. AT 37000 MILES THE PASSENGER SEAT BELT STARTED TO RANDOMLY LOCK UP. IT WOULD PIN MY WIFE TO THE SEAT BACK. EVERY TIME WE HAD TO STOP THE CAR TO UNBUCKLE, THEN FEED THE BELT BACK INTO THE MECHANI…"~37,000 mi, complaint #1634637
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH OR BUCKLE SECURELY. THE CONTACT CALLED LOCAL DEALER THOROUGHBRED FORD LOCATED AT [REDACTED ADDRESS], KANSAS CITY, MO 64154, [REDACTED PHONE] AND THE D…"~40,000 mi, complaint #1686061
    • "MY DRIVER SIDE SEAT BELT PULLS OUT, HOWEVER, IF IT COMES OUT TOO FAR, IT DOESN'T GO BACK TO BEING TIGHT, LIKE IT SHOULD. THE CAR IS STATIONARY WHEN THIS HAPPENS."~100,000 mi, complaint #1693036
    • "The contact owns a 2015 Ford Escape. The contact stated while starting the vehicle, the contact became aware that the front driver’s side seat belt was inoperable. The contact stated that the seat belt failed to latch properly, and the contact had to pull the…"~126,000 mi, complaint #2048613
  19. #19

    acceleration loss or hesitation

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=10, median 20,500 mi, no reliable range below 25 reports.

    • "PURCHASED MARCH 2015 WHEN STARTING TO PULL OUT IN TRAFFIC CAR WILL ACCELERATE FOR ABOUT 2 SEC.AND LOOSE POWER,NO WARNING LIGHTS, NO LOSS OF ELECTRICAL, IT'S JUST ENOUGH TO GET YOU IN THE STREET AND BAMM. IF I PAT THE ACCELERATOR FRANTICLY ABOUT 2-3 SEC. IT WOU…"~625 mi, complaint #1229672
    • "BRAND NEW 2015 FORD ESCAPE DROVE FINE UNTIL 800 + MILES THEN... ACCELERATOR HESITATION OF 2-3 SECONDS OR MORE OCCURS AFTER INITIAL OR FIRST USE OF ACCELERATOR. HAPPENS AT ALL SPEEDS WARM OR COLD. UNSAFE TO PULL OUT OF DRIVEWAYS, MAKE LANE CHANGES SAFELY ETC…"~868 mi, complaint #1159340
    • "ENGINE FAILS TO ACCELERATE FROM STOP. (RANDOM) WHILE IN PITTSBURGH TRAFFIC, VEHICLE RUNS FINE, STOP AT STOP LIGHT OR STOP SIGN WAITING FOR TRAFFIC TO PASS. TRY TO TAKE OFF AND VEHICLE STARTS MOVING LIKE IT SHOULD AND THEN SUDDENLY LOSES ACCELERATION, ENGINE IS…"~20,600 mi, complaint #1243702
    • "THE ESCAPE HESITATES WHEN YOU GIVE IT THE GAS IT ACTUALLY FEELS LIKE IT IS SLOWING DOWN. HAS HAPPENED SEVERAL TIMES. THE SERVICE TECHNICIAN HAS NOT BEEN ABLE TO REPLICATE."~33,000 mi, complaint #1482278
    • "The contact owns a 2015 Ford Escape. The contact stated while depressing the accelerator pedal, the RPM increased; however, the vehicle failed to properly accelerate. Additionally, there was a whining sound coming from the engine compartment while attempting t…"~110,000 mi, complaint #2101021
  20. #20

    battery and charging

    3 stranded, 6 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "AFTER AUTO PARKED OVERNIGHT ON 04/26/2019, IN HEATED GARAGE, NO POWER TO START ENGINE, NOR OPERATE LIGHTS, RADIO, ETC. IN THE NEXT MORNING. NO BATTERY TO POWER ANY EQUIPMENT. AAA SERVICE ATTENDANT JUMP STARTED AUTO. BATTERY TESTED 100% POWER AFTER SEVERAL MINU…"~32,267 mi, complaint #1561754
    • "THE BATTERY IS MOUNTED WITH A TOP STRAP THAT KEEPS THE BATTERY IN THE BOX, BUT IT DOES NOT PREVENT THE BATTERY FROM MOVING AROUND IN THE BOX. THE POSITIVE CABLE THAT ATTACHES TO THE BATTERY IS VERY RIGID - IT DOES NOT ALLOW THE FREE MOVEMENT OF THE BATTERY. RE…"~43,311 mi, complaint #1484544
    • "CAR TOTALLY SHUT DOWN IN TRAFFIC AT A STOP IN RUSH HOUR TRAFFIC. NO ELECTRIC FUNCTIONS. COULD NOT PUT ON HAZARDS, ,COULD NOT ROLL DOWN WINDOWS. CAR HAD TO BE TOWED."~60,000 mi, complaint #1552351
    • "AS I AM DRIVING THE VEHICLE, THE BATTERY LIGHT COMES. WITH MINUTES, I HAVE NOW POWER TO THE STEERING WHEEL AND THE CAR BATTERY IS DEAD COMPLETELY. THE BATTERY AND ALTERNATOR CHECKS OUT FINE. ONCE THE BATTERY HAS BEEN FULLY CHARGED, THE BATTERY LIGHT GOES OFF.…"~89,876 mi, complaint #1484098
    • "The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power. The contact stated that while shifting the gear shifter, the current gear did not appear on the instrument panel. The check engine…"~96,000 mi, complaint #2154171
  21. #21

    brake hydraulics

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THE BRAKE FLUID CONTAINER INSIDE THE ENGINE VIBRATED LOOSE AND THE SCREWS CAME ALL THE WAY OUT AND LEFT THE CONTAINER OF BRAKE FLUID HANGING INSIDE THE ENGINE. THIS COULD CAUSE A SERIOUS PROBLEM. A ROAD ASSISTANCE COMPANY HELPING ME START MY CAR AGAIN AFTER TH…"~26,000 mi, complaint #1366060
    • "WHILE DRIVING MY 2015 FORD ESCAPE DOWN A MOUNTAIN ROAD, THE BOLT FOR THE VACUUM PUMP DRIVING THE POWER ASSISTED BRAKES SHEARED OFF (SIMILAR TO THE RECALLED ISSUE ON FORD EDGE AND EXPLORER VEHICLES). WHEN THIS HAPPENED IT FELT AS IF THERE WERE NO BRAKES AT ALL…"~36,000 mi, complaint #1519184
    • "THE CAR DOES NOT STOP AS EFFECTIVELY AS IT SHOULD. NEVER DID A GREAT JOB BUT NOW, EVEN WITH BRAND NEW TIRES AND BRAKES, WILL STILL SKID TO A STOP.N"~70,000 mi, complaint #1684496
    • "DRIVING NORMALLY AND APPROACHED STOP SIGN. APPLIED BRAKES WITH NO STOPPING POWER. WENT THROUGH STOP SIGN AND STOPPED WITH EMERGENCY BRAKES.BRAKE FAILURE WITHOUT ANY WARNING OR INDICATION BEFORE OR AFTER INCIDENT. VACUUM PUMP AND COUPLER FAILURE. AFTER REPAIR,…"~77,000 mi, complaint #1684016
    • "I WAS DRIVING MY [REDACTED ADDRESS]. AS I WAS GETTING READY TO GET IN TRAFFIC TO EXIT MY BRAKES WOULDN'T PRESS DOWN. TRYING FRANTICALLY AND AS HARD AS I COULD I COULDN'T GET MY BRAKES TO PRESS DOWN TO SLOW. LUCKILY I WAS ABLE TO DOWN SHIFT MY CAR AND USE THE E…"~83,000 mi, complaint #1681151
  22. #22

    glass and windshield

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "VEHICLE EXHIBITS EXTREME GLARE ON FRONT WINDSHIELD-- THIS CAN OCCUR DAY OR NIGHT. DAY GLARE CAN BE SO BAD AS TO MAKE VEHICLE TOTALLY UNSAFE TO DRIVE-- NOT REFERRING TO GOING INTO A SETTING OR RISING SUN-- THIS IS NORMAL DAYLIGHT BETWEEN 9:00 AM AND 6:00 PM.…"~2,100 mi, complaint #1287808
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE SHADE OF THE SUN ROOF RETRACTED, THE GLASS EXPLODED UPWARD. THERE WERE NO INJURIES. THE CONTACT STOPPED THE VEHICLE ON THE SIDE OF THE ROAD AND THEN DROVE HOME. THE VEHICLE WA…"~45,000 mi, complaint #1455889
    • "AFTER HEAVY RAIN, MY HEADLINER HAS WATER THAT SEEPS UP FROM THE PLASTIC MOLDING IN THE A-PILLAR UP TOWARD THE DRIVER SIDE VISOR. THE PANORAMIC ROOF DRAIN WAS CLEARED BY THE TECHNICIANS. I TOLD THEM THAT I HAD READ ABOUT ROOF RACK ISSUES WITH THE ESCAPE WAS TOL…"~55,000 mi, complaint #1722453
    • "The contact's mother owns a 2015 Ford Escape. The contact stated that while approaching the vehicle, he observed what appeared to be thousands of bubbles forming on the front windshield. The contact stated that the windshield was delaminating. The vehicle was…"~72,000 mi, complaint #2081925
    • "WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 60 MPH I HEARD A NOISE THAT SOUNDED LIKE THE TRACKS FLEW OFF THE ROOF OF MY CAR. WATER BEGAN LEAKING IN THROUGH THE ROOF, SO I THOUGHT THE SUNROOF MAY NOT BE CLOSED ALL THE WAY. I OPENED THE FABRIC COVER UNDERNEA…"~83,500 mi, complaint #1574387
  23. #23

    trunk or liftgate

    5 unsafe, 2 broken, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "ON TWO SEPARATE OCCASIONS, THE AUTOMATIC TAILGATE HAS CLOSED ON ME WHILE LOADING GROCERIES INTO MY TRUNK. BOTH TIMES I EXTENDED A HAND TO TRY AND STOP IT BUT BOTH TIMES IT CONTINUED TO CLOSE AND HIT ME IN THE HEAD. THE SECOND TIME WAS ON APRIL 7, 2016. IT HIT…"~11,000 mi, complaint #1278184
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE TRUNK, THE LIFT GATE HANDLE WAS LOOSEN FROM THE LOCK HITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFT GATE NEEDED TWO LONGER SCREWS. THE…"~19,000 mi, complaint #1286438
    • "WHEN THE CAR IS PARKED WITH ENGINE OFF AND REAR HATCH OPEN, THE REAR HATCH SOMETIMES AUTOMATICALLY CLOSES. WHILE LOADING THE CAR WITH GROCERIES, FOR EXAMPLE, THE HATCH CAME DOWN AND HIT ME OR SOMEONE ELSE IN THE HEAD OR SHOULDER. THIS HAS HAPPENED MORE THAN…"~54,000 mi, complaint #1472266
    • "The contact owns a 2015 Ford Escape. The contact stated while driving at various speeds, the message "Liftgate Ajar" was displayed while the liftgate was securely closed. Additionally, the contact stated that the failure had caused the interior lights and the…"~73,000 mi, complaint #2046540
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE HATCH FAILED TO CLOSE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO NOTIFY THE DEALER OF THE FAILURE. THE CONTACT CALLED THE LOCAL DEALER FIVE STAR FORD (6618 NE…"~117,000 mi, complaint #1735859
  24. #24

    fuel tank and lines

    1 stranded, 5 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2015 Ford Escape. The contact stated that she was unable to refuel the vehicle. The contact stated that upon inserting the nozzle, the gas pump stopped pumping continuously. There was no warning light illuminated. The vehicle was taken to th…"~54,000 mi, complaint #1849546
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL TANK HAD A VACUUM EFFECT AND THE FILLER NECK WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO DOGGETT FORD (9225…"~79,000 mi, complaint #1608561
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE EXAMINING THE FAILURE, A DIAGNOSTIC INSTRUMENT DISPLAYED AN ERROR CODE OF P1450, WHICH INDICATED EXCESSIVE VACUUM IN THE FUEL TANK. LATER…"~81,000 mi, complaint #1612920
  25. #25

    unintended acceleration

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE CAR ACCELERATED AFTER SLOWED DOWN TO PARK. IT SURGED TOWARD A CEMENT WALL AND ONLY SCRAPED IT BY ME TURNING WHEEL BUT WENT BETWEEN TWO CEMENT PILLARS AND KNOCKING OVER A CEMENT BENCH. DAMAGE ON THE CAR AND RECEIVED A CITATION . I AM JUST AFRAID IF IT HAPPE…"~11,000 mi, complaint #1296986
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED IN EXCESS INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAI…"~12,000 mi, complaint #1241666
    • "JWHEN WE WERE TURNING INTO OUR CARPORT, THE CAR SUDDENLY ACCELERATED AND ALMOST CAUSED THE CAR TO RUN INTO OUR HOUSE. HOWEVER, I WAS ABLE TO PUT ON THE BRAKE AND STOP IT IN TIME. I AM AFRAID THIS WILL HAPPEN AGAIN AND WILL CAUSE DAMAGE OR WORSE."~17,400 mi, complaint #1370178
  26. #26

    wiper and washer

    4 unsafe, 2 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "PURCHASED 2015 FORD ESCAPE ON MAY 1, 2015. IN FEBRUARY OF 2016 THE WINDSHIELD WIPER FLUID AND PUMP STOPPED WORKING. TOOK TO FORD DEALER WHO SAID THAT RODENTS HAD CHEWED THROUGH THE WINDSHIELD WIPER LINES AND PUMP AREA ELECTRICAL. MADE REPAIR. NOW, DECEMBER…"~5,500 mi, complaint #1342410
    • "PURCHASED 2015 ESCAPE ON MAY 1, 2015. FEBRUARY 2016 WINDSHIELD WIPER FLUID WOULD NOT WORK. TOOK TO THE DEALERSHIP TO FIND THAT A SQUIRREL HAD NESTED UNDER THE HOOD AND CHEWED THE LINES AS WELL AS A PART ON THE PUMP FOR THE WIPER FLUID WHILE IT WAS PARKED IN…"~5,700 mi, complaint #1267284
    • "THE DRIVERS SIDE WINDSHIELD WIPER MOTOR HAS BEEN REPLACED 4 TIMES DUE TO ERRATIC MOVEMENT OF THE WIPER BLADE WHEN DRIVING IN THE RAIN. FORD MOTOR CORP KNOWS OF THE PROBLEM BUT HAS NOT BEEN ABLE TO FIX IT. AS IS THE VEHICLE WILL NOT PASS STATE INSPECTION AND IT…"~16,835 mi, complaint #1483853
    • "WIPERS CAME IN SUDDENLY WITHOUT BEING TURNED ON WHILE I WAS DRIVING IN MOTION. THIS HAS OCCURRED 4 TIMES IN THE LAST 3 DAYS. HAD TO TURN OFF ENGINE TO GET THEM TO STOP."~48,000 mi, complaint #1482977
    • "WIPERS EXTEND BEYOUN WINDSHIELD UNCONTROLLABLE SHAKE AND TWITCH WON'T RETURN TO HOME. REPLACE STEERING COLUMN CONTROLLER TO NO EFFECT T.. WHAT IS CAUSE THIS. DEALER LOONS FORD FALLS CHURCH VA NO HELP? ALSO JUST REPLACED $5000 TRANSMISSION @ 100,000 MILES..…"~100,000 mi, complaint #1701163
  27. #27

    lighting exterior

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY 2015 FORD ESCAPE IS MELTING MY REAR BRAKE LIGHT BULB SOCKET HARNESS AND THE BRAKE LIGHT LENSE HOUSINGS"~9,550 mi, complaint #1694514
    • "The contact owns a 2015 Ford Escape. The contact stated that while operating the vehicle, the front passenger’s side headlight and rear passenger’s side taillight malfunctioned and failed to illuminate as needed. The vehicle was taken to the local mechanic who…"~81,840 mi, complaint #1843868
    • "The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the headlights failed to provide sufficient illumination. Additionally, while inspecting the vehicle, the contact noticed there were small cracks on the headlig…"~92,400 mi, complaint #1884841
  28. #28

    power steering hydraulic

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "POWER STEERING STOPED WORKING WHEN I TURNED OFF ROAD ON TO THE DRIVWAY"~30,000 mi, complaint #1617270
    • "POWER STEERING WENT OUT AT 46554 MILES. TOTAL COST OF REPAIR: $2019. FORD SERVICE DEPARTMENT EXPLAINED THAT THIS PART WAS "IN HIGH DEMAND" AND REPAIRS TOOK EIGHT DAYS TO COMPLETE. FIRST TIME POWER STEERING WENT OUT, CAR WAS STATIONARY, DRIVEN TO DESTINATION IN…"~46,554 mi, complaint #1321873
    • "POWER STEERING QUIT WORKING WHILE DRIVING"~50,000 mi, complaint #1596844
    • "POWER STEERING ISSUES BEGAN RANDOMINGLY AROUND 70,000 MILES. IT LOCKS UP WHILE DRIVING LEAVING YOU WITH NO POWER STEERING. THIS OCCURS RANDOMLY AND WHILE THE CAR IS IN MOTION. IT GENERALLY OCCURS FOR A FEW MILES AND THEN GOES BACK TO "NORMAL" POWER STEERING. I…"~70,000 mi, complaint #1689285
    • "AS MY WIFE IS DRIVING TO THE SCHOOL WHILE GOING IN A STRAIGHT LINE ON THE STATE ROAD IN OUR 2015 FORD ESCAPE THE POWER STEERING WENT OUT. THIS IS A KNOWN PROBLEM WITH THE FORD ESCAPE, IT IS VERY DANGEROUS... ONLINE SUGGEST YOU JUST TURN THE CAR OFF AND TURN IT…"~81,900 mi, complaint #1557527
  29. #29

    suspension arms and bushings

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "CONTROLLER ARM BROKE OFF LEFT REAR. DEALERSHIP THINKS WE RAN SOMETHING OVER. WE SAW NOTHING IN THE ROAD. IT HAS BEEN TURNED IN TO OUR INSURANCE CO. FOR THE REPAIR COST. AT THE TIME WE WERE TRAVELING 70 MPH ON THE FREEWAY. IT WAS 1 PM CLEAR WEATHER AND LIGHT TR…"~11,000 mi, complaint #1263352
    • "AT 32,000 MILES SUSPENSION WAS MAKING LOAD KNOCKS WHILE DRIVING AT LOW SPEEDS. AT HIGHWAY SPEEDS NOISES SUPRESSED BY ROAD NOISE, BUT STILL PRESENT. DEALER INSPECTION FOUND FRONT STABILIZER LOOSE, STABLIZER LINK BARS BOTH FRONT AND REAR LOOSE WITH DEFECTIVE RUB…"~32,000 mi, complaint #1288613
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE OF THE VEHICLE MOVED AND SHIFTED INADVERTENTLY. ALSO, THE REAR OF THE VEHICLE MADE AN ABNORMAL CLUNKING SOUND. DUE TO THE FAILURE, THE REAR PASSENGER TIRE WAS DETERIORATING.…"~46,000 mi, complaint #1485349
    • "I replaced the transmission in 02/2023. Then the bushing failed in 08/2023. Had it replaced at dealership (after paying $150 for diagnostic & $200 for towing.... Then the bushing failed again last Tuesday (XXX). Was told not longer covered by Ford despite it p…"~105,000 mi, complaint #2034013
  30. #30

    throttle and pedal

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHEN DRIVING AT ANY SPEED GREATER THAN 15 MPH REMOVING PRESSURE FROM GAS PEDAL CAUSES RPM TO DROP FROM 4000 TO 1000 AND CAR JERKS SUDDENLY. PRESSING GAS WHEN THAT OCCURS CAUSES CAR RPM TO INCREASE WHILE MPH DOES NOT THEN CAR JERKS HARD AGAIN. CAN OCCUR WHILE…"~36,590 mi, complaint #1489948
    • "ELECTRIC THROTTLE BODY FAILURE AND LIMP MODE CAUSES UNSAFE BREAK DOWNS: WHILE DRIVING ON THE HIGHWAY AT ABOUT [REDACTED ADDRESS] MY CAR VERY RAPIDLY DECELERATED AND SEVERAL SERVICE LIGHTS TURNED ON. I WAS ABLE TO PULL OFF OF THE HIGHWAY AND RAN A VEHICLE HEALT…"~41,000 mi, complaint #1385359
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35-45 MPH ON SEVERAL OCCASIONS, THE ENGINE FAULT SERVICE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED 5-10 MINU…"~85,700 mi, complaint #1579143
    • "The contact's parents own a 2015 Ford Escape. The contact stated while driving at an undisclosed speed the vehicle stalled with the service engine warning light illuminated. The vehicle was slow to restart. The contact stated that when the accelerator pedal wa…"~117,000 mi, complaint #1767477
  31. #31

    tire failure

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY WIFE HAD A FLAT TIRE ON THIS BRAND NEW CAR AFTER ONLY ABOUT 1,600 MILES. THE TIRES ON THIS NEW CAR ARE THE CONTINENTAL CONTIPROCONTACT 235/45 R19 95H. THERE APPEARED TO BE A SMALL GASH/SLIT TOWARD THE RIM OF THE RIGHT REAR TIRE -- ON THE SIDE OF THE TIRE.…"~1,600 mi, complaint #1153116
    • "MY WIFE EXPERIENCED A SECOND TIRE FAILURE TODAY WHILE DRIVING DOWN THE ROAD. OUR 2015 FORD ESCAPE HAS 11,011 MILES ON IT. THE FIRST FAILURE OCCURRED IN MID-JANUARY 2016 WHEN THE VEHICLE HAD 9,537 MILES ON IT. THE SIDEWALL ON BOTH TIRES SHOWED A LARGE CRACK…"~11,011 mi, complaint #1268834
  32. #32

    abs module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE BACKING INTO A PARKING SPACE, THE ABS AND TRACTION CONTROL LIGHTS STARTED FLASHING AND AUDIBLE WARNINGS SOUNDED. THE CAR STARTED SHAKING. I WAS UNABLE TO STOP OR STEER MY CAR. I HAD A LOW SPEED COLLISION WITH A PROPERLY PARKED CAR. THANK GOD NO ONE WAS I…"~15,700 mi, complaint #1239379
    • "ABS BRAKE FAILURE. GOING DOWN A HILL, BRAKES WENT TO THE FLOOR (ABS LIGHT CAME ON), THEN ALL OF A SUDDEN THE LIGHT SHUT OFF, BRAKES CAME BACK, BUT NOT BEFORE HITTING THE VEHICLE IN FRONT OF US."~36,000 mi, complaint #1477949
    • "The contact owns a 2015 Ford Escape. The contact stated while driving approximately 55 MPH, the ABS and the traction control warning lights illuminated. The messages "4-Wheel Drive Temporarily Disabled" and "Hill Start Assist Not Available" were displayed. Add…"~70,000 mi, complaint #2108159
    • "AT SPEED ON FREEWAY, SPEEDOMETER WENT TO ZERO AND ABS LIGHT ON. IN RECENT DAYS HAD WHEEL BEARING REPLACED. (WHEEL BEARING INCLUDES WHEEL BOLTS, HUB, BEARING, ABS SENSOR AS SINGLE PART? BAD ABS PART OR CONNECTION ?) NORMAL UNTIL ON FREEWAY THEN:…"~120,000 mi, complaint #1656650
  33. #33

    brake pads and rotors

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "VEHICLE EXHIBITS SEVERE INTERMITTENT BRAKE SQUEAL. THREE TIMES IN FOR SERVICE. 1ST TIME, NO PROBLEM FOUND. SECOND TIME, WITH VIDEO EVIDENCE OF SQUEAL, TECH DIAGNOSED LEFT REAR BRAKE. DEGLAZED AND AND CLEANED. 3RD TIME, PADS CHANGED AND ROTORS MACHINED. NO CHAN…"~1,500 mi, complaint #1160264
    • "REAR ROTORS HAD EXCESSIVE RUST AFTER 5000 MIES. CAUSED REAR BRAKES TO GRIND AND MAKE LOUD NOISE. ALSO CAUSED A ONE TIME BACK UP FOR REAR BRAKES NOT TO WORK. FORD DEALERSHIP IN DICKSON, TN DID A GREAT JOB OF FIXING THE PROBLEM. THEIR SERVICE DEPT WAS EXCELLENT."~5,000 mi, complaint #1248741
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT INDEPENDENTLY. THE CONTACT ALSO HEARD A LOUD GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHIC…"~30,000 mi, complaint #1400376
  34. #34

    driveshaft axle cv

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE DEALER REFUSED TO PAY FOR DEFECTIVE DRIVESHAFTS. THE VEHICLE WOULD SHAKE VIOLENTLY WHEN DECELERATING. THE DEALERSHIP BLAMED FAULTY TIRES BUT THE TIRES WER NOT THE PROBLEM. WE HAD AN INDEPENDENT MECHANIC REPLACE BOTH DRIVE SHAFTS TO CORRECT THE PROBLEM. NO…"~58,000 mi, complaint #1537479
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING THE VEHICLE STARTED WHINING, THEN LOST MOST OF POWER AND SHIFTED BY SELF INTO NEUTRAL GEAR ON TRANSMISSION AND CAME TO COMPLETE STOP (NOT THE INSIDE OF VEHICLE SHIFTER) AND WOULD’T DRIVE…"~81,000 mi, complaint #1744573
    • "The contact owns a 2016 Ford Escape. The contact stated while driving 40 MPH, the vehicle made abnormally loud sounds. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring in…"~136,000 mi, complaint #1859817
  35. #35

    infotainment head unit

    1 unsafe, 3 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "ABOUT 6 MONTHS AGO, THE RADIO AND IT'S COMPUTER SYSTEM STOPPED WORKING. WHILE THE DISPLAY WORKS, THE SYSTEM RESPONSIBLE FOR LAYING SOUND NO LONGER WORKS, AND THE TOUCH SCREEN IS RARELY RESPONSIVE."complaint #1624307
    • "RADIO AND CD SYSTEM STOPPED PLAYING FOR FOUR DAYS, THEN CAME BACK ON. THIS HAS HAPPENED TWO TIMES BEFORE BUT CAME BACK ON THE SAME DAY. FORD DEALER PERSON TOLD ME TO DISCONNECT BATTERY CABLE FOR 10 MINUTES AND WHEN I CONNECT IT BACK THE SYSTEM WOULD RESET IT…"complaint #1650599
    • "The Sync system in my vehicle no longer works properly. This makes me unable to connect my phone to the bluetooth and use my phone handsfree. The problem has not been confirmed by a dealer or independent center. I did however replace the fuse that powers the s…"complaint #1859462
    • "My stereo screen went blank and I had a new stereo installed but was told the rear camera in my vehicle is defective and was under recall. When I checked with Ford, I was advised my particular vehicle did not qualify. Also, my instrument panel just went blank.…"complaint #2136881
  36. #36

    key fob and immobilizer

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF EVEN WHEN THE KEY WAS NOT IN THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT THE KEY BEING INSERTED INTO THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED…"~17,355 mi, complaint #1231698
    • "WE HAVE OWNED THE CAR , 2015 FORD ESCAPE SUV, FOR 70 DAYS (CERTIFIED PRE-OWN). DROVE IT ON A TUESDAY. WENT TO START IT ON A WEDNESDAY, AND IT WOULD NOT FIRE OR START. WARNING MESSAGES INCLUDED NO KEY FOB FOUND-TURN OFF VEHICLE-CALL SERVICE (ALTHOUGH I HAD BOTH…"~24,000 mi, complaint #1546114
    • "IN THE EVENING ON 9/4/18 I HAD BEEN SITTING IN MY CAR, WHICH WAS PARKED AND TURNED OFF, WAITING FOR ABOUT 30 MINUTES TO PICK UP MY SON. I HAD RECENTLY PURCHASED THE CARE AS A USED VEHICLE ON 8/13/18. I HAD THE CAR KEY FOB IN MY LEFT JEANS POCKET. I SUDDENLY…"~31,600 mi, complaint #1497185
    • "I HAVE OWNED MY 2015 ESCAPE SINCE MARCH 2016. BEGINNING 6 WEEKS AGO THE CAR FAILED TO RECOGNIZE THE FORD KEY. HAD CAR TOWED. TOLD BATTERY NEEDED TO BE REPLACED. REPLACED BOTH CAR AND KEY FOB BATTERIES. WITHIN 7 DAYS THE CAR REFUSED TO START AFTER SITTING IN TH…"~48,000 mi, complaint #1475869
  37. #37

    power windows and locks

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE AUTOMATIC DOOR LOCK WAS APPLIED, HOWEVER, WHEN THE DRIVER GRABBED THE DOOR HANDLE, THE FRONT DRIVER SIDE DOOR OPENED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR…"~3,000 mi, complaint #1201443
    • "I WAS SITTING I THE TRUCK LETTING IT WARM UP BEFORE I STARTED MY DAY I WAS SCROLLING THREW MY PHONE I LOOKED UP I SAW HUDGE FLAMES I REACHED TO UNLOCK THE DOOR WHEN I REALIZED THE LOCKS STOPPED WORKING I WAS LOCKED IN THE CAR LUCKILY I HAD MY WINDOWS CRACKED E…"~118,000 mi, complaint #1525956
    • "OCCASIONALLY, WHEN OPERATING MULTIPLE WINDOWS FROM THE DRIVER'S DOOR PANEL, THE LOCKS ENGAGE OR DISENGAGE. THUS FAR, THIS SYMPTOM ONLY HAPPENS IN PARK. ALSO, UPON PLACING THE KEY IN THE IGNITION AND TURNING TO ACC, THE VISTA ROOF OCCASIONALLY BEGINS TO RETR…"~130,000 mi, complaint #1491203
  38. #38

    stability and traction control

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE BRAKING, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE VEERED INTO THE OTHER LANE. THE VEHICLE WAS TAKEN TO SEVERAL MECHANICS, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER STATED T…"~15,000 mi, complaint #1286452
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED WITH THE ACCELERATOR PEDAL BEING DEPRESSED. THE CONTACT STATED THAT THE AUTOMATIC FOUR WHEEL DRIVE AND HILL DESCENT DISABLED MESSAGE…"~80,091 mi, complaint #1680251
    • "TODAY, 1/29/2020 @ APPROX 755AM I WAS EXITING S BOUND K-[REDACTED ADDRESS] IN OLATHE KS. THERE IS APPROX 1/2 INCH OF SLUSH ON THE GROUND. I WAS GOING ABOUT 45-50MPH AND APPROXIMATELY 100 FEET FROM THE INTERSECTION WHEN THE LIGHT TURNED YELLOW AND I TRIED TO ST…"~110,000 mi, complaint #1641850
    • "DRIVING DOWN THE HIGHWAY MY TIRES SLIPPED AND TRIED TO KICK ON TRACTION CONTROL BUT INSTEAD DISABLED MY DRIVING UNTIL I WAS ABLE TO GET OVER AND STOP. TURN THE CAR OFF FOR A COUPLE SECONDS THEN RESTARTED IT BACK ON. DID THAT [REDACTED ADDRESS] INTO WORK. I DID…"~124,200 mi, complaint #1740552
  39. #39

    starter

    1 stranded, 3 unsafe

    4
    incidents
    Typical range: 68,000–120,000 mi

    Median 90,000 mi, based on 31 reports (0% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. AFTER REMOVING THE KEY FROM THE IGNITION, THE VEHICLE OPERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (COGGIN FORD IN JACKSONVILLE, [REDACTED ADDR…"~23,477 mi, complaint #1467438
    • "THE ENGINE CONTINUE TO RUN AFTER THE KEY IS TURNED TO OFF. I HAD THE KEY IN MY HAND AND THE CAR CONTINUE TURNED ON. I HAD TO DISCONNECT THE BATTERY TO TURN OFF THE CAR. I TESTED THE CAR IN DRIVE WITHOUT THE KEY AND IT WAS IN MOTION LIKE NORMAL, JUST WITHOUT TH…"~25,316 mi, complaint #1461004
    • "CAR STARTS/STOPS INTERMITTENTLY. WILL CONTINUE TO RUN AT TIMES WITH THE ENGINE SWITCHED OFF AND KEY REMOVED. INSTRUMENT CLUSTER WILL COMPLETELY BLACKOUT AT ANYTIME WITHOUT NOTICE. STARTER WILL STAY ENGAGED AFTER STARTING. STATIONARY AND MOVING WITHOUT WARNING…"~49,000 mi, complaint #1427580
    • "The contact owns a 2015 Ford Escape. The contact stated while driving at low speeds, the vehicle lost motive power and stalled. The contact waited for 45 minutes before restarting the vehicle. The vehicle was taken to an independent mechanic who informed the c…"~156,597 mi, complaint #1817020
  40. #40

    suspension struts shocks

    1 stranded, 1 unsafe, 1 broken, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I WAS DRIVING ON THE EXPRESSWAY THIS MORNING WHEN THE REAR SPRING BROKE ON MY 2015 FORD ESCAPE. I THOUGHT THAT MY TIRE BLEW OUT AT FIRST. I WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE EXPRESSWAY AND WHEN A SHERIFF DROVE UP BESIDE ME TO ASK IF I WAS…"~23,500 mi, complaint #1309423
    • "WHILE TRAVELING TO KANSAS CITY EARLY MORNING 4.24.17 AT 6AM I TOOK EXIT 123B TO MERGE ONTO I35 SOUTH FROM I80. WHEN MERGING ONTO I35S I ENCOUNTERED A LARGE "POT HOLE" OR WHAT I WOULD CALL A MAN HOLE THAT BLEW BOTH MY DRIVERS SIDE TIRES AND DID SIGNIFICANT DAMA…"~30,601 mi, complaint #1373043
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE AND THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCK ABORBERS WERE FAULTY…"~47,000 mi, complaint #1561957
    • "WHILE DRIVING OVER A PATCHED ROADWAY,THE RIGHT REAR SHOCK ABSORBER CAME THROUGH THE FLOOR.UPON MY INSPECTION,THE RIGHT REAR SHOCK TOWER AND WHEEL WELL WERE SERIOUSLY RUSTED BEYOND REPAIR.THE RUSTED STEEL HAD BEEN UNDERCOATED AND HAD NOT APPEARED TO BE UNSAFE W…"~95,000 mi, complaint #1477295
  41. #41

    torque converter

    4 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=21, median 127,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2015 Ford Escape. The contact stated while driving 20-25 MPH, the vehicle stalled inadvertently. The accelerator pedal was depressed but the vehicle failed to respond. There were no warning lights illuminated. The contact was unable to veer…"~68,000 mi, complaint #1809535
    • "MY TRANSMISSION STARTED HAVING A SHUDDERING IN THE FRONT END. AFTER TAKING IT TO THE DEALER I WAS TOLD THAT THE TORQUE CONVERTER AND TRANSMISSION IS GOING OUT. I STARTED NOTICING THE ISSUE WHEN I WAS ACCELERATING UP HILLS. IT FELT AS IF I WSA GOING OVER BUM…"~84,000 mi, complaint #1587702
  42. #42

    brake booster

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I WAS EXITING THE FREEWAY RAMP AND MY BRAKES WERE ROCK SOLID. I TOOK IT TO A REPAIR SHOP AND THE FOUND THAT MY BRAKE BOOSTER AND VACUUM PUMP WERE AFFECTED DUE TO SOMETHING HAD BROKEN OFF OF THE CAMSHAFT. I WAS INFORMED BY FORD IT REQUIRES THE ENGINE TO BE BROK…"~70,000 mi, complaint #1501512
    • "WHILE TRAVELING ON THE INTERSTATE IN OUR 2015 FORD ESCAPE TITANIUM, WE BEGAN TO EXIT AND FOUND WE HAD NO BRAKES. WE HAD TO UTILIZE THE PARKING BRAKE IN ORDER TO BRING THE CAR TO A STOP. WE TOOK THE CAR TO A FORD DEALERSHIP FOR REPAIRS. THEY DETERMINED THAT…"~74,000 mi, complaint #1647157
    • "The contact's wife owns a 2015 Ford Escape. The contact stated while the vehicle was on and parked, the vehicle rolled forward about 3MPH and crashed into the house. The air bags did not deploy and no warning lights illuminated. The vehicle was not destroyed a…"~123,082 mi, complaint #1815537
  43. #43

    engine turbo supercharger

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING AND INDEPENDENTLY RESTARTED. THE VEHICLE WAS TAKEN TO REPAIR FACILITY ELITE AUTOMOTIVE LLC LOCATED AT [REDACTE…"~40,850 mi, complaint #1675537
    • "The contact owns a 2015 Ford Escape. The contact stated while driving 40 MPH, the vehicle was very hesitant while accelerating. The contact smelled of fumes inside the vehicle. The check engine warning light was illuminated. The vehicle was diagnosed with turb…"~96,000 mi, complaint #1925075
    • "The contact owns a 2015 Ford Escape. The contact's husband stated that while driving 35 MPH, the vehicle started to stall. The contact’s husband looked in the rearview mirror and saw blue smoke behind the vehicle. The check engine warning light was illuminated…"~98,700 mi, complaint #2060429
  44. #44

    fuel pump

    1 stranded, 2 unsafe

    3
    incidents
    Typical range: 88,500–117,000 mi

    Median 106,500 mi, based on 26 reports (10% had no usable mileage)

    • "2015 FORD ESCAPE STALLING IN TRAFFIC. MY CAR THAT HAS LESS THEN 60K MILES ON IT STALLED IN TRAFFIC 2X IN THE PAST 14 DAYS. I WAS TRANSPORTING PASSENGERS THE FIRST TIME THROUGH DOWNTOWN DENVER AND THE CAR JUST STOPPED RUNNING. I HAD IT TOWED TO THE DEALERSH…"~59,000 mi, complaint #1491787
  45. #45

    sunroof

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WAS PULLING OUT OF A PARKING LOT AND HEARD A NOISE(I DESCRIBED THE NOISE LIKE A ROCK HITTING THE GLASS) LOOKED AT MY WINDSHIELD AND DIDN'T SEE ANYTHING. WENT HOME AND PARKED MY CAR IN THE GARAGE. GOT IN THE CAR A COUPLE DAYS LATER AND GOT IN THE CAR, STARTED T…"~3,171 mi, complaint #1211415
    • "FOLLOW UP... PANORAMIC SUNROOF EXPLODED ON 7-17-20. VERIFIED BY INSURANCE APPRAISER ON 7-20-20. NOBODY WILL COVER! SUNBURY MOTORS REFUSING UNDER WARRANTY AND INSURANCE SAYS ' DEFECT' !!!! VERY DANGEROUS!!!!!!"~56,000 mi, complaint #1678899
  46. #46

    transmission cvt

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I PUT THE CAR IN PARK AND IT CONTINUED TO ROLL! I COULD NOT GET THE SHIFTER TO MOVE AND THE CAR WOULD NOT START. I HAD TO HAVE THE CAR TOWED TO THE NEAREST DEALER. THANK GOODNESS I WAS IN A PARKING LOT WHEN THIS HAPPENED"~67,850 mi, complaint #1682323
  47. #47

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN GOING DOWN THE INTERSTATE WITH THE GROOVES IN IT THE VEHICLE DARTS BACK AND FORTH WHEN I TOOK IT TO THE DEALER AND CHECKED ALEINMENT SAID WAS OK DROVE FOR A WHILE BOUGHT IT BACK AGAIN WAS TOLD TO LIKE IT OR SELL IT OR GO TO ANOTHER DEALER SHIP THEY DID NO…"~2,500 mi, complaint #1238024
    • "WHEN ACCELERATING THE CAR PULLS TO THE RIGHT, THE MORE POWER THE HARDER THE PULL. WHEN ACCELERATING IN THE RAIN OR WET ROADS THE CAR BREAKS TRACTION AND SLIDES INTO THE RIGHT HAND LANE OR OFF THE ROAD"~15,000 mi, complaint #1289842
  48. #48

    corrosion and rust

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE (NA). THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE REAR WHEEL WELLS WERE RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS A KNOW…"~1,800 mi, complaint #1141096
    • "DURING MY LAST OIL CHANGE, 12/23/2019, I WAS TOLD THE TECHNICIAN TOLD HE COULD NOT RE-ATTACH MY "SPLASH SHIELD" DUE EXCESSIVE RUST WHERE THE SHIELD FASTENERS ARE SUPPOSED TO HOLD THE SHIELD IN PLACE. APPROXIMATELY 10 SCREWS CANNOT BE RE-INSTALLED DUE TO RUST.…"~22,300 mi, complaint #1632632
  49. #49

    fuel injector

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY FORD ESCAPE 2015 WAS STALLING ONLY AT LOW SPEEDS DIAGNOSTICS AT THE FORD DEALER SHOWED NOTHING. TOOK TIME TO GET BACK TO THE DEALER FOR SECOND TIME--THE DEALER WAS NOT HONEST WITH US. I TOOK COMPLAINTS FROM OTHER ESCAPE OWNERS THAT WAS HAVING STALLING PROB…"~49,900 mi, complaint #1437648
  50. #50

    hv system fault reduced power

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving my vehicle went into limp mode and then caught on fire. "complaint #1909242
    • "Dash board panel comes on when you turn on the car, but once you put it in drive it automatically shuts off accept the rpm gauge, car goes into limp mode when driving and causes it to not allow any acceleration or movement of vehicle. "complaint #2224603
  51. #51

    interior trim

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY LEFT BACK PASSENGER DOOR PANEL KEEPS PULLING OFF THE DOOR AND PREVENTS THE DOOR FROM OPENING. I LITERALLY HAVE TO EITHER PULL THE DOOR SO HARD FROM THE OUTSIDE TO GET IT OPEN OR CLIMB IN THE BACK FROM THE RIGHT BACK PASSENGER DOOR TO PULL THE PANEL UP SLOWL…"~76,000 mi, complaint #1609736
  52. #52

    mirror

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "RIGHT DOOR REVIEW MIRROR GLASS SUDDENLY SHATTERED WHILE DRIVING STRAIGHT ON A CITY STREET. DID NOT PREVIOUSLY HIT OR OTHERWISE DAMAGE UNIT. LOOKED THIS UP ON INTERNET AND LEARNED THIS PROBLEM HAS OCCURRED WITH OTHERS DRIVING THEIR FORD ESCAPE."~41,000 mi, complaint #1403893
  53. #53

    paint and clearcoat

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BLACK PAINT FADE-ING TO WHITE ABOVE FRONT WINDSHIELD."~55,000 mi, complaint #1641524
  54. #54

    seat mechanism

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS STOPPED AT A REDLIGHT AT AN INTERSECTION, WHEN I WAS REAR ENDED BY A CAR. MY SON AND I WERE IN THE FRONT SEATS. WE WERE WEARING OUR SEATBELTS. WE WERE THROWN FRONTWARD AND THEN THROWN BACKWARD. MY SONS SEAT WAS LAYING COMPLETELY FLAT. MY SEAT HAD FLOWN B…"~9,700 mi, complaint #1270742
    • "WHILE I WAS DRIVING, THE DRIVER ELECTRIC SEAT BEGAN ADJUSTING ITSELF. WHEN I TRIED TO RETURN IT TO ITS POSITION, IT LAID BACK MORE. I SELECTED THE POSITION MEMORY BUTTON AND IT DID NOT RETURN IT TO ITS POSITION. THE SEAT CONTINUED TO RECLINE UNTIL IT WAS FULLY…"~54,000 mi, complaint #1540995
  55. #55

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL MOVED DOWN APPROXIMATELY TWO INCHES TOWARDS THE ACCELERATOR PEDAL. THE CONTACT TOOK THE VEHICLE TO PLAZA TIRES AND WAS INFORMED THAT THE S…"~50,000 mi, complaint #1468393
    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HUFF FORD ([REDACTED ADDRESS], WYTHEVILLE, VA 24382, [REDACTED PHONE]) W…"~75,000 mi, complaint #1479875
  56. #56

    transfer case awd

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL-THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT HE SAW A LEAK OF TRANSMISSION FLUID. THE DEALER MOTORCARS OF LANSING INC [REDACTED ADDRESS], LANSING, MI 48911 [REDACTED PHONE] STATED THAT THEY NEEDED TO PUT IN A NEW TRANSFER CASE SINCE THAT HE…"~13,000 mi, complaint #1565086
    • "OUT OF NOWHERE IN THE MIDDLE OF THE DAY VEHICLE REFUSED TO MOVE FROM STOP LIGHT, BLOCKING THE LANE. RPM WENT UP NO ENGAGEMENT NOT EVEN A BIT. TURNED IGNITION OFF/ON, PUT IN DRIVE, CAR MOVED 100 FEET AND STOP AGAIN. I REALIZED THIS ISN'T A FLUKE BUT SERIOUS PRO…"~75,000 mi, complaint #1638971
  57. #57

    ac compressor and refrigerant

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AIR CONDITIONER SPORADICALLY BLOWS SLIGHTLY COOL AIR, INSTEAD OF COLD AIR, WHEN DRIVING ON CITY OR HIGHWAY. NO DISCERNIBLE TIMING OR CONDITIONS THAT MIGHT BE UNDERLYING FACTORS."~68,000 mi, complaint #1577705
  58. #58

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WENT TO MAKE A TURN INTO A PARKING LOT I LOST STEERING AND A LIGHT APPEARED ON DASH THAT SAID DRIVER ASSIST.I WRESTLED TO GET VEHICLE HOME AFTER WAITING TO NEXT DAY TO HAVE SOMEONE FOLLOW TO DEALER STEERING CANE BACK BUT WHEN I ARRIVED TO TURN INTO DEALER ST…"~41,000 mi, complaint #1674716
  59. #59

    climate control module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Climate Control Housing is broken. Air will not come out of the face vents. This caused me to overheat because the AC could not cool me off while driving. Even with AC coming out of the feet and defrost vents, it was not able to cool my car off enough to be…"complaint #2014580
  60. #60

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, IT WAS DISCOVERED THAT THE SUBFRAME ENGINE SAFETY SHIELD HAD LOOSENED AND WAS NOT PROPERLY SECURED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REMOVED THE…"~116,000 mi, complaint #1698013
  61. #61

    exhaust system

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Ford Escape. The contact stated while driving 35 MPH, the contact heard an abnormal noise coming from the vehicle. The vehicle was taken to the dealer for diagnostic test and the mechanic stated that the muffler was bent, and that the v…"~79,055 mi, complaint #1867967
  62. #62

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY 2015 FORD ESCAPE IS LEAKING OIL ALL OVER THE PLACE. I SEE A RECALL #13S12 FOR THIS ISSUE BUT IT WAS NOT PULLED UP WITH MY VIN NUMBER IN SPECIFIC. I AM GOING TO PHIL LONG FORD MOTOR CITY 09/17/16 TO HAVE THEM FIX THE OIL LEAK. I ALSO HAVE HAD THE PLASTIC CLI…"~11,650 mi, complaint #1318012
  63. #63

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware that the horn was inoperable. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed th…"~78,000 mi, complaint #1943367
  64. #64

    noise or vibration unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVE BEEN TO FORD 3 TIMES TRYING TO GET HELP WITH AN ABSURD AMOUNT OF ROAD NOISE COMING FROM MY 2015 ESCAPE. THIS HAS BECOME A RECENT ISSUE TO THE POINT WHERE THE BACK SEAT PASSENGER CANNOT MAKE OUT WHAT THE DRIVER OR FRONT SEAT PASSENGER ARE SAYING. AFTER M…"~12,000 mi, complaint #1254859

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD ESCAPE directly.