2013 FORD ESCAPE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine cooling

    18 stranded, 511 unsafe, 1 broken, 3 annoyance

    533
    incidents
    Typical range: 60,000–108,000 mi

    Median 85,000 mi, based on 568 reports (30% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. A WEEK AFTER THE VEHICLE WAS REPAIRED PER AN UNKNOWN MANUFACTURER RECALL, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING BYPASS VALVE NEEDED TO…"~1,000 mi, complaint #1340300
    • "MY WATER PUMP SUDDENLY DIED. NO WARNING. I WENT FROM LOW ON HEATING FLUID TO OVER HEATING IN ABOUT A MINUTE. I KEEP MY CAR UP TO DATE ON ALL SERVICES WITHOUT FAIL. THIS IS MUCH SOONER THAN IT SHOULD FAIL. PLUS THE FACT THAT FORD CHARGES 4 TIMES MORE THAN…"~57,022 mi, complaint #1657408
    • "I DRIVE TO TOWN PARK TO GO IN A STORE COME BACK TO MY CAR START IT AND GO TO DRIVE AS I PULLING IN TRAFFIC IT DIES IT STARTS BACK UP AND DOES IT AGAIN FOR 4 TO 5 TIMES BEFORE FINALLY DRIVING NORMAL, ON HOT DAYS AS THE CAR IS DRIVING IT WILL READ AS IF IT IS OV…"~80,455 mi, complaint #1617759
    • "ENGINE COOLANT LEAKS, ENGINE FAILURE, NOT CORRECTED BY DEALER"~100,600 mi, complaint #1381773
    • "WARNING CAME ON STATING ENGINE WAS OVERHEATING AND TO PULL OVER SAFELY. AFTER SITTING FOR 3 DAYS, TRIED TO START THE CAR AGAIN, WITH THE SAME WARNING. THE VEHICLE SHOULD NOT HAVE BEEN OVERHEATED AT THIS TIME. COULD NOT DRIVE VEHICLE WITH THIS WARNING. HAD TO H…"~180,000 mi, complaint #1714636
  2. #2

    engine stall or no start

    22 stranded, 405 unsafe

    427
    incidents
    Typical range: 37,500–98,000 mi

    Median 70,000 mi, based on 662 reports (15% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE FAILURE OCCURRED RANDOMLY, BUT WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT…"~1,000 mi, complaint #1264865
    • "NO MATTER HOW MUCH GAS IS IN THE TANK THERE IS A CHANCE OF THE ENGINE STALLING. THIS STALLING OCCURS AT RANDOM. IN TRAFFIC THIS IS A VERY DANGEROUS PROBLEM. SO FAR WE HAVE HAD 3 CLOSE CALLS AFTER STALLING. MY CAR ENGINE HAS STALLED A TOTAL OF 8 TIMES WITHIN TH…"~40,000 mi, complaint #1532108
    • "PLEASE SEE ATTACHED DOCUMENTS. INCLUDED IS A LETTER WRITTEN TO FORD THAT WAS SENT TODAY, 3/2/2020, IN THE MAIL. AS YOU CAN SEE, I HAVE DONE MY RESEARCH AND THIS EVENING I CONTINUED MY RESEARCH WHICH LEAD ME TO STUMBLE UPON A FACEBOOK GROUP CALLED "FORD ECOBOO…"~72,800 mi, complaint #1651227
    • "The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated. The vehicle then started losing motive power and would not accelerate properly. Additionally, the vehicle experienced bucking,…"~100,000 mi, complaint #1839601
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, AND STOPPING AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND DRIVEN TO HER DESTINATION. THE CONTACT STATED THAT THE…"~172,306 mi, complaint #1698145
  3. #3

    steering electric assist

    166 unsafe

    166
    incidents
    Typical range: 49,000–101,000 mi

    Median 79,000 mi, based on 135 reports (40% had no usable mileage)

    • "WHILE TRAVELING AT APPROXIMATELY 50 MPH ON MAY 21, 2014 I SUDDENLY HEARD A CHIME AND A MESSAGE APPEARED ON THE DRIVER INFORMATION CENTER ALERTING OF A "STEERING ASSIST FAULT". OUR FORD IS EQUIPPED WITH THE AUTOMATIC PARKING STEERING ASSIST SYSTEM. I THEN FELT…"~9,300 mi, complaint #1067866
    • "AFTER TRAVELING ON A 5 HOUR ROUND TRIP I STOPPED TO FUEL. AFTER FUELING I STARTED MY ENGINE AND BEGIN TO PULL AWAY. NO STEERING!! RECEIVED MESSAGE 'STEERING ASSIST FAULT'. I WAS JUST TRAVELING ON THE HIGHWAY AT 75 MPH. IF I HAD BEEN TRAVELING AT THAT RATE WITH…"~47,400 mi, complaint #1211974
    • "ELECTRIC STERING ASSIST IS GOING OUT AND ACCORDING TO MY MECHANIC MAY ULTIMATELY RESULT IN THE STERING BEING LOCKED WITH THE CAR IN MOTION. CHECKING THE INTERNET SHOWS MANY OWNERS WITH THE SAME PROBLEM. REPAIRS RUN UP TO $2000 DOLLARS. IT APPEARS TO ME THA…"~71,000 mi, complaint #1552432
    • "MY POWER STEERING HAS GONE OUT ON MY CAR. THE MESSAGE: STEERING ASSIST FAULT POPPED UP AND THEN MY POWER STEERING WENT OUT. I HAVE A 2013 ESCAPE WITH 95,000, REGULARLY MAINTAINED. FORD WON'T ACKNOWLEDGE THERE'S A PROBLEM WITH THE STEERING GEAR IN 2013'S, EVEN…"~95,000 mi, complaint #1576648
    • "The contact's wife owns a 2013 Ford Escape. The contact stated that while his wife was starting the vehicle, the message "Power Steering Assist Fault" was displayed, and the steering wheel was significantly difficult to steer. The dealer was notified of the fa…"~170,000 mi, complaint #1909507
  4. #4

    transmission automatic

    27 stranded, 126 unsafe, 2 broken

    155
    incidents
    Typical range: 62,000–125,000 mi

    Median 93,000 mi, based on 166 reports (33% had no usable mileage)

    • "STOPPED AT A BUSY INTERSECTION HIGHWAY AT TRAFFIC LIGHT,TRAFFIC LIGHT TURNED GREEN FOR ME TO PROCEED MY CAR WOULD NOT MOVE AS IF THE VEHICLE WAS IN NEUTRAL, SHIFT SELECTOR WAS IN DRIVE POSITION DEPRESSING THE ACCELERATOR PEDAL RAISED ENGINE RPM WITH NO VEHICLE…"~540 mi, complaint #956273
    • "I PURCHASED MY ESCAPE WITH 50,000 MILES ON IT, WITHIN A FEW MONTHS I HAD A LOW COOLANT ALERT- I WAS TOLD AT THE DEALERSHIP THEY DID NOT REPLACE THE CAP CORRECTLY AFTER AN OIL CHANGE, THEY FLUSHED THE LINES AND COULDN'T FIND ANY LEAKS SO THE CAP WAS REPLACED.…"~64,000 mi, complaint #1537401
    • "LESS THAT 85,000 AND TRANSMISSION IS SLIPPING. MECHANIC REPORTS THAT HE SEES AT LEAST 1 ESCAPE OR EXPLORER A MONTH WITH TRANSMISSION ISSUES. SLIPPAGE HAPPENS AT LOW SPEEDS AND DURING HIGHWAY TRAVEL."~84,541 mi, complaint #1533171
    • "The contact owns a 2013 Ford Escape. The contact stated that after shifting the vehicle to PARK, the vehicle continued to roll away as if the vehicle was in neutral. The day after the contact discovered that the battery power had drained because the gear shift…"~115,000 mi, complaint #1763612
    • "I PULLED IN THE DRIVE WAY. PUT THE SUV IN PARK BUT MY CAR WAS STILL ROLLING. I NOTICED MY DASH SAID I WAS IN NEUTRAL. I TURNED THE CAR OFF THEN BACK ON BUT MY GEAR SHIFTER WAS LOCKED. I THEN STARTED LOOKING UP WITH THE PROBLEM MAY BE. I WAS ABOUT TO RELEASE M…"~200,049 mi, complaint #1735393
  5. #5

    engine internal

    4 stranded, 79 unsafe, 1 broken, 2 annoyance

    86
    incidents
    Typical range: 12,500–100,500 mi

    Median 57,000 mi, based on 102 reports (27% had no usable mileage)

    • "I BOUGHT THE CAR BRAND NEW NOV. 2012 AND IT HAD 200 MILES ON IT. FROM ABOUT MAR/APRIL 2013 I HAVE TAKEN THE CAR IN 6 TIMES FOR THE SAME PROBLEM OVER THE PAST YEAR AND A HALF THAT THEY CAN NOT SEEM TO FIX. WHEN I START THE CAR OR ITS ALREADY RUNNING AND I START…"~900 mi, complaint #1057237
    • "I STARTED THE CAR AND AN "ENGINE FAULT FAILURE SERVICE NOW" CAME ONE. WHEN TRYING TO BACK UP IT WOULD IDLE VERY ROUGHLY AND JUMP FORWARD. WHEN YOU TURN IT OFF AND RE-START IT, IT WORKS FINE AGAIN. THIS IS THE 2ND TIME THIS HAS HAPPENED TO THIS CAR. IT WAS…"~14,986 mi, complaint #1002541
    • "WHEN THE FORD ESCAPES FROM 50 TO 60 MILES IT STARTS WITH A TREMOR IN THE FRONT OF THE ENGINE, THE SHAKING DOES NOT FEEL IN THE GUIE"~73,000 mi, complaint #1561487
    • "WHILE DRIVING DOWN HIGHWAY 82, A FIRE STARTED IN THE ENGINE COMPARTMENT, THERE WAS NO NOTICE OF A FIRE WITHIN THE CAB. NO SMELL AND NO VISIBLE SMOKE. AFTER BEING FLAGGED DOWN ABOUT IT, WE MANAGED TO GET OUT OF THE CAR AND SAVE JUST A FEW THINGS OUT OF THE CAR,…"~100,000 mi, complaint #1621409
    • "AROUND 10 MONTHS AGO WE PUT A NEW TRANSMISSION IN THIS CAR AT A FORD DEALERSHIP, TWO WEEKS LATER THE CAR OVERHEATED. $750 LATER WE KNOW IT THE ENGINE IS CRACKED. STILL OWE LIKE $9,000 ON IT... THIS CAR HAD ALL OIL CHANGES AND EVERYTHING HAS NEEDED."~150,000 mi, complaint #1481346
  6. #6

    door latch and hinge

    66 unsafe, 5 annoyance

    71
    incidents
    Typical range: 39,500–75,000 mi

    Median 56,500 mi, based on 75 reports (26% had no usable mileage)

    • "THE OUTSIDE DOOR HANDLES STICK IN THE OPEN POSITION WHICH CAUSES THE DOOR TO SWING OPEN WHILE THE VEHICLE IS IN MOTION WITHOUT WARNING. *TR"~3,000 mi, complaint #1020692
    • "DRIVERS DOOR OUTSIDE HANDLE STICKS IN THE OPEN POSITION WHEN PULLED ON TO OPEN DOOR. SOMETIMES STICKING OPEN SEVERAL SECONDS AND LONGER."~39,306 mi, complaint #1446644
    • "LATCHES LOCKS LINKAGES THIS IS THE SECON DOOR WITH PROBLEMS. FIRST THA BACK DOOR AND NOW THE DRIVER DOOR DOENT CLOSE. IT OPENED DURING DRIVING AND DOESNT CLOSE. 3/28/16."~53,143 mi, complaint #1271102
    • "THE DOORS ON THIS CAR DO NOT STAY OPEN & FREQUENTLY CLOSE ON YOU WHEN YOUR ENTERING OR EXITING THE CAR (EVEN ON LEVEL GROUND). AFTER OPENING THE DOOR TO GET IN, IT CLOSED BACK ON MY HIP BONE CAUSING AN INJURY. NHTSA NEEDS TO MAKE FORD REPLACE DOOR HINGES ON TH…"~80,000 mi, complaint #1351528
    • "THE REAR DRIVER SIDE DOOR WON'T OPEN. I'VE TRIED FROM THE OUTSIDE AND TRIED TO PUSH IT FROM THE INSIDE AND JUST WONT OPEN. THAT DAY AROUND 3:15PM IT OPEN JUST FINE BUT LATER ON AROUND 11:15PM IT JUST WON'T OPEN AND STILL WON'T."~141,000 mi, complaint #1613176
  7. #7

    fuel tank and lines

    1 stranded, 56 unsafe, 1 broken, 4 annoyance

    62
    incidents
    Typical range: 54,500–115,500 mi

    Median 74,500 mi, based on 65 reports (34% had no usable mileage)

    • "FILLING VEHICLE UP WITH GAS PUMP ON AUTOMATIC. AFTER GAS PUMP CLICKED OFF, REMOVED NOZZLE FROM VEHICLE AND GAS SHOT OUT OF GAS TANK FILLER NECK ALL OVER ME. HAPPENED TWICE AT 2 DIFFERENT GAS STATIONS. *TR"~5,000 mi, complaint #1012794
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING BETWEEN 10-40 MPH, THE VEHICLE VIBRATED, STALLED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO JEFF DRENNEN FORD ([RE…"~60,200 mi, complaint #1538784
    • "I WAS DRIVING MY CHILDREN TO SCHOOL. I WAS PULLING ON TO OUR MAIN ROAD A HIGHWAY FROM A STOP SIGN AND THE ENGINE SHUTOFF. I WAS ABLE TO START IT AND DRIVE IT ABOUT A BLOCK WHEN IT HAPPENED AGAIN. THIS HAPPEN A TOTAL OF 4 TIMES. EACH OF THESE TIMES I WAS LEFT W…"~70,500 mi, complaint #1602671
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 55 MPH, THE CONTACT SMELLED AN ABNORMAL BURNING ODOR AND SAW GREY SMOKE COMING FROM THE VEHICLE. THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THE VEHICLE WAS BURNING. AFTER PULLING OVER TO THE SIDE OF…"~95,000 mi, complaint #1384347
    • "NOTICE OTHER ESCAPES HAD THE SAME ISSUE AS MINE WHEN I STARTED GOOGLING SYMPTOMS MY CAR WAS HAVING. I HEARD A HUMMING NOISE COMING FROM THE FUEL TANK THE ACTUAL CAPLESS INTAKE COVER RATTLES VERY LOUDLY AND CONTINUOUSLY UNTIL THE VEHICLE IS TURNED OFF. WHEN GAS…"~178,000 mi, complaint #1692796
  8. #8

    engine head gasket

    1 stranded, 56 unsafe

    57
    incidents
    Typical range: 69,000–132,000 mi

    Median 101,000 mi, based on 42 reports (48% had no usable mileage)

    • "UPON TAKING MY CAR IN FOR THE RECALL, I WAS NOTIFIED ON 12/19/2012 THAT THE OIL GASKET WAS LEAKING. TO DATE ( 1/2/13) SARAT FORD IN AGAWAM MA STILL DOES NOT HAVE THE PARTS OR ANY IDEA WHEN MY CAR WILL BE FIXED. IT HAS 3100 MILES ON IT AND I PURCHASED IT IN LAT…"~3,100 mi, complaint #955980
    • "MY VEHICLE HAS HAD ISSUES THE LAST YEAR. IT STARTED WITH A COOLANT LEAK THAT CAME OUT OF NO WHERE WHICH STALLED MY CAR BECAUSE A WARNING CAME UP STATING IT WAS TOO HOT. I JUST ADDED COOLANT AND IT SEEMED TO BE FINE, A FEW MONTHS LATER THE SAME THING HAPPENED…"~70,000 mi, complaint #1554842
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND OVERHEATED. THERE WAS NO FIRE OR ANY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MANIFOLD GASKETS FAILED AND NEED…"~102,000 mi, complaint #1588641
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO AVIS FORD ([REDACTED ADDRESS], SOUTHFIELD, MI 48034, [REDACTED PHONE]) FOR ROUTINE SERVICE. THE TECHNICIAN NOTICED OIL LEAKING INTO THE COOLANT SYSTEM. THE TECHNICIAN INFORMED THE CONTACT…"~129,096 mi, complaint #1450852
    • "MY CAR HAS A CRACKED CYLINDER HEAD AND SHOULD FALL UNDER RECALL CAMPAIGN # 12S41, HOWEVER MY CAR WAS MANUFACTURED 1 MONTH AFTER THE DATES LISTED. I SHOULD STILL FALL UNDER THE RECALL IF THE SAME ISSUE IS HAPPENING FOR CARS THAT WERE MADE 4 WEEKS EARLIER THAN…"~160,000 mi, complaint #1672879
  9. #9

    other

    1 stranded, 19 unsafe, 36 annoyance

    56
    incidents
    Typical range: 36,000–86,000 mi

    Median 65,000 mi, based on 41 reports (72% had no usable mileage)

    • "GOT A RECALL NOTICE FOR 14S17 CALLED CROWELL MOTOR CO SOUTH BOSTON VA SERVICE DEPT. ADVISED THEY WERE WAITING ON PARTS FROM FORD TO DO THE WORK BUT THAT THERE WAS ALSO ANOTHER RECALL 14V-597 ON THE VEHICLE AS WELL AND THAT FORD HAD NOT SENT ANY OF THE PARTS…"~3,500 mi, complaint #1132959
    • "MY HUSBAND SET OUT TO CHANGE AND ROTATE MY TIRES THIS AFTERNOON. AFTER VERIFYING THE ARROWS ON MY CAR FOR PLACEMENT OF THE JACK, AND CHECKING WITH MY CAR MANUAL, HE WENT TO WORK. WHILE HE WAS REMOVING THE BACK PASSENGER TIRE, AFTER JACKING THE CAR, I DISCERNED…"~36,000 mi, complaint #1195973
    • "MY CAR WAS RECENTLY INSPECTED AND IT REQUIRED ALL NEW LUG NUTS GO GET THE TIRES OFF TO CHECK THE BRAKES. I HAVE NEVER HEARD OF LUG NUTS RUSTING AND HAVING TO BE REPLACED. I HAVE FOUND OUT THAT SEVERAL FORDS HAVE HAD TO HAVE THEM REPLACED. I HAD A FLAT TIRE…"~63,939 mi, complaint #1447734
    • "WHEN I WENT TO HAVE A TIRE REPLACED MY LUG NUTS WERE SWOLLEN. ALL LUG NUTS HAD TO BE REPLACED."~85,000 mi, complaint #1688776
    • "The contact owned a 2013 Ford Escape. The contact had just parked the vehicle, and as she was exiting was backed over by the vehicle. The contact was knocked over by the open driver's side door and pulled under the vehicle by the tires. The contact suffered a…"~136,000 mi, complaint #1819674
  10. #10

    wiring harness

    6 stranded, 39 unsafe

    45
    incidents
    Typical range: 35,000–100,000 mi

    Median 70,000 mi, based on 67 reports (16% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER BEGAN TO SMELL AN ELECTRICAL BURNING ODOR. THE VEHICLE WAS STOPPED ON THE SHOULDER AND BEFORE THE KEYS WERE REMOVED FROM THE IGNITION, FLAMES ENGULFE…"~15,617 mi, complaint #1003978
    • "TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTA…"~35,000 mi, complaint #1105901
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE…"~63,000 mi, complaint #1289823
    • "RECENTLY IT DIED WHILE DRIVING ON A BUSY HIGHWAY. I WAS EXTREMELY LUCKY THAT I COULD GET OFF THE ROAD, AND THAT THERE WAS NOT A MAJOR ACCIDENT. MY CAR TURNS OVER, BUT WILL NOT RESTART. AFTER MY MECHANIC HAD IT FOR A DAY, HE CONTACTED ME STATING IT HAS AN ELECT…"~89,000 mi, complaint #1470658
    • "CAR IS COMPLETELY DEAD WHEN IT RAINS AND IT TAKES SEVERAL TRY'S AND IT FINALLY STARTS. GOING DOWN THE ROAD ALL DASH LIGHTS INCLUDING RADIO GOES OUT AND THE OFF AND ON. THIS HAPPENS WHEN IT RAINS. WHEN GOING DOWN THE ROAD THE CAR WILL SHUT OFF AND THEN START BA…"~189,000 mi, complaint #1541708
  11. #11

    acceleration loss or hesitation

    41 unsafe

    41
    incidents
    Typical range: 33,000–103,000 mi

    Median 61,000 mi, based on 54 reports (24% had no usable mileage)

    • "THERE IS AN ACCELERATION LAG ON PARTIAL THROTTLE. THIS MAINLY OCCURS WHEN STARTING THE VEHICLE OR WHEN ACCELERATING AFTER A TURN. WHEN NO ACCELERATION IS FELT, THE THROTTLE PEDAL IS DEPRESSED FURTHER AND, AFTER A DELAY, THE VEHICLE TAKES OFF LIKE A ROCKET.…"~1,000 mi, complaint #949229
    • "AFTER ALMOST BEING KILLED WHEN MY CAR JUST STOPPED ACCELERATING AND CHECK ENGINE LIGHT CAME ON IT HAS HAPPENED MORE THAN ONCE, SEVERAL TIMES. DOES SOMEONE HAVE TO DIE BEFORE WE GET THIS FIXED???? I HAVE SEEN 855 COMPLAINTS FOR SAME PROBLEM WITH THE SAME VEHICL…"~45,000 mi, complaint #1454827
    • "CAR NEARLY STALLS WHEN ACCELERATING FROM A STOP OR FROM A SLOWER SPEED. RPMS REV UP AND WHEN IT FINALLY GOES, IT SURGES FORWARD. THIS IS GOING TO CAUSE ME TO BE REAR ENDED! I'VE HAD THE CAR INTO THE DEALER TWICE ALREADY FOR THIS PROBLEM, YET IT CONTINUES. TH…"~62,000 mi, complaint #1265523
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ACCELERATING TO MERGE ONTO A HIGHWAY, THE VEHICLE SPUTTERED AND HESITATED. THE VEHICLE THEN ACCELERATED, THE RPMS INCREASED, THE VEHICLE JERKED UNCONTROLLABLY, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHIC…"~94,000 mi, complaint #1506537
    • "WHILE DRIVING ON THE HIGHWAY AT 75 MPH,SUDDENLY, THE CAR BECAME WEAK AND WOULDN'T MAINTAIN A SPEED OF 65 MPH WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. THE ENGINE LIGHT CAME ON SUDDENLY AND I HAVE NOT DRIVEN IT SINCE DUE TO LACK OF ACCELERATION POWER AND THE…"~145,000 mi, complaint #1524637
  12. #12

    steering rack mechanical

    32 unsafe, 1 broken

    33
    incidents

    Commonly reported, insufficient mileage data - n=24, median 88,000 mi, no reliable range below 25 reports.

    • "DRIVER WAS PROCEEDING DOWN A RESIDENTIAL STREET WHEN THE VEHICLE SUDDENLY VEERED TO THE RIGHT AND HIT SEVERAL PARKED VEHICLES. THE DRIVER COMPLAINED THAT THERE WAS ABSOLUTELY NO RESPONSE FROM THE STEERING WHEEL THE SECONDS PRIOR TO IMPACT. ONCE THE VEHICLE WAS…"~8,900 mi, complaint #1066933
    • "SINCE I PURCHASED MY 2013 FORD ESCAPE, I HAVE HAD 5 RECALLS THAT WERE FIXED TO MY SATISFACTION AT KUNES FORD. MY MOST EXPENSIVE REPAIR WAS FOR REPLACEMENT OF THE STEERING RACK ASSEMBLY ON JULY20, 2020 AT A COST OF $2400. MY MILEAGE AT THIS TIME WAS 55,602. I…"~55,603 mi, complaint #1705773
    • "MY STEERING FROZE UP ON MY VEHICLE IT WILL NOT TURN RIGHT OR LEFT. AND MY SHOTS OR MY STRUTS HAVE WORN OUT TOO SOON I THINK ALSO ON THIS VEHICLE BUT I NEED THIS SUSPENSION CHECKED OUT IN THE STEERING CHECKED OUT ON THIS VEHICLE."~88,086 mi, complaint #1433990
    • "The contact owns a 2013 Ford Escape. The contact stated while reversing from a parking space, the steering wheel seized and became inoperable on several occasions without warning. The vehicle was taken to the local dealer and diagnosed with an internal steerin…"~100,000 mi, complaint #1764720
    • "ON MY 2013 FORD ESCAPE, I EXPERIENCED THE WHEEL LOCKING UP AND NOT BEING ABLE TO TURN AS I GOT A MESSAGE STATING 'POWER STEERING FAULT, SERVICE REQUIRED'. I TOOK MY VEHICLE TO A DEALERSHIP NEARBY MY WORK AND IT WAS CONNECTED TO A COMPUTER AND PULLED CODE U3000…"~135,000 mi, complaint #1487820
  13. #13

    power steering hydraulic

    1 stranded, 30 unsafe

    31
    incidents

    Commonly reported, insufficient mileage data - n=21, median 83,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT STATED THAT THE POWER STEERING ASSIST LIGHT ILLUMINATED CAUSING THE CONTACT TO TURN THE STEERING WHEEL WITH FORCE. THE VEHICLE WAS TAKEN TO BRANDON FORD ([R…"~12,400 mi, complaint #1511563
    • "TURNING THE STEERING WHEEL WAS EXTREMELY HARD SHORTLY LEAVING THE HOUSE AFTER THE CAR SAT FOR A WEEK IN THE GARAGE. CITY STREETS AND PARKING LOT. HAD TO BACK UP MORE THAN ONCE TO NEGOTIATE A PARKING SPOT. MADE IT HOME OF ABOUT 4 MILES. POWER STERRING WAS GONE."~61,000 mi, complaint #1544783
    • "POWER STEERING ASIST FAULT: (1) THE POWER STEERING STOPS WORKING WHILE DRIVING AT DIFFERENT SPEEDS. (2) NO POWER STEERING WHEN I FIRST START MY CAR. IF I TURN IT OFF AND RESTART IT SOMETIMES WORKS AGAIN. I HAVE READ THAT THIS IS COSTING THE CONSUMER $2000.…"~75,000 mi, complaint #1683146
    • "POWER STEERING STOPS WORKING 5 TIMES IN THE LAST 2 MONTHS. FORD SAYS NO RECALL. OUR CONCERN IS A SAFETY ISSUE THAT COULD CAUSE AN ACCIDENT. SO FAR THIS HAS HAPPENED IN A STATIONARY POSITION. WORRIED IT WILL HAPPEN WHEN DRIVING."~105,000 mi, complaint #1333648
    • "CAR IS IN PARK, BUT DISPLAYS SHOWS THE CAR AS BEING IN NEUTRAL. UNABLE TO REVERSE OR DRIVE WITHOUT MANUALLY UNLOCKING GEAR SHIFT. POWER STEERING NOT WORKING CORRECTLY. WHICH FORD HAD A RECALL ON POWER STEERING AND EXCLUDED MY VEHICLE. VIN#[XXX] NOW FORD IS EX…"~148,000 mi, complaint #1699362
  14. #14

    transmission manual clutch

    2 stranded, 24 unsafe

    26
    incidents
    Typical range: 65,000–126,000 mi

    Median 91,500 mi, based on 28 reports (35% had no usable mileage)

    • "OURS IS A 2013 FORD ESCAPE WITH ONLY 37,000 MILES ON THE ODOMETER. IT'S HARDLY BEEN DRIVEN FOR A SIX YEAR OLD CAR AND HAS BEEN WELL MAINTAINED ACCORDING TO THE MANUFACTURER'S RECOMMENDATION.UPON STARTING THE CAR IN THE DRIVE MODE, THERE WAS A PRONOUNCED "CLUNK…"~37,000 mi, complaint #1471793
    • "DRIVING DOWN THE FREEWAY, STARTED TO ACCELERATE IN SPORT MODE, HEARD SOMETHING POP. SOUNDED LIKE THE CLUTCH SLIPPED OR A BELT BROKE. LOST MOST ACCELERATION. GOT OFF FREEWAY TO TAKE SIDE STREETS HOME. HAD A LOT OF TROUBLE ACCELERATING UP HILL. WOULD ACCELE…"~65,700 mi, complaint #1586566
    • "IN MAY 2018 I WAS DRIVING MY 2013 FORD ESCAPE, PULLED OUT OF A PARKING SPOT ONCE THE VEHICLE CORRECTED TO PULL AWAY I ATTEMPTED TO PUT THE VEHICLE INTO DRIVE AND THE GEAR SHIFT WOULD NOT MOVE HOWEVER THE GEAR SHIFT WAS READING THE VEHICLE IN PARK. DUE TO REA…"~87,000 mi, complaint #1490804
    • "TRANSMISSION/SHIFTER LINKAGE BREAKS EASILY LEAVING VEHICLE IN OR OUT OF GEAR. *TR"~120,000 mi, complaint #1352632
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE CONTACT SHIFTED INTO DRIVE AND RELEASED THE BRAKE PEDAL, THE VEHICLE DROVE IN REVERSE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. IN ADDITION, THE GEAR SHIFT INDI…"~200,000 mi, complaint #1593211
  15. #15

    airbag system

    24 unsafe

    24
    incidents

    Commonly reported, insufficient mileage data - n=21, median 40,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIM…"~5,000 mi, complaint #1183573
    • "ON SAT JUNE 7, 2014 I NOTICED THE DRIVERS SIDE AIRBAG LIGHT WAS SOLID YELLOW AND STAYED ON UNTIL I RETURNED HOME THAT EVENING. ON MONDAY JUNE 10TH, I GOT UP AND WENT TO THE STORE AND NOTICED IT WAS OFF. SINCE THEN IT HAS CAME ON AND WENT BACK OFF AT VARIOUS ST…"~11,000 mi, complaint #1078726
    • "I WAS IN A CAR ACCIDENT ON JULY 26, 2015 AND THE SIDE IMPACT AIRBAG DID NOT DEPLOY AFTER I HAD RECEIVED A RECALL NOTICE MANY MONTHS PRIOR TO THE ACCIDENT> EVERY TIME I TOOK IT TO THE DEALERSHIP FOR MAINTENANCE, THEY SAID THERE WAS NO "FIX" YET AT THE TIME.…"~30,000 mi, complaint #1425014
    • "MY VEHICLE WAS STATIONARY. I WAS REAR ENDED BY A MID SIZE CAR GOING AT LEAST 55MPH. THE VEHICLE DID NOT BREAK BEFORE COLLIDING WITH MY VEHICLE. MY AIR BAGS DID NOT DEPLOY. BOTH MY DRIVERS SEAT AND MY PASSENGERS SEAS BROKE. THE PLASTIC SURROUNDING THE BASE OF…"~69,000 mi, complaint #1643005
    • "THIS CAR WAS INVOLVED IN AN ACCIDENT THE CAR STRUCK SEVERAL TREES HITTING THE FRONT END OF THE CAR AND THEN LANDED ON THE DRIVER SIDE. THE FRONT AIRBAGS NEVER DEPLOYED NOT DID THE DRIVER SIDE AIRBAG. MY TEENAGER WAS DRIVING THE CAR WHEN IT TURNED OVER HE HAS…"~1,350,009 mi, complaint #1661678
  16. #16

    engine turbo supercharger

    1 stranded, 19 unsafe, 1 annoyance

    21
    incidents
    Typical range: 87,500–152,000 mi

    Median 92,500 mi, based on 27 reports (27% had no usable mileage)

    • "WHILE DRIVING THE VEHICLE TO THE DEALER TO BE INSPECTED UNDER NHTSA RECALL 13V583 WHEN THE ENGINE REACHED 3000 RPM'S HUGE VOLUMES OF BLUE SMOKE CAME OUT OF EXHAUST SYSTEM. WHILE AT THE DEALER THE DEALER PERFORMED THE RECALL INSPECTION AND RELATED TESTS, WHICH…"~8,449 mi, complaint #1052074
    • "DRIVING DOWN ROAD, CAR WAS RUNNING FINE, NO ENGINE LIGHT, OR ANY OTHER KIND OF WARNING LIGHT CAME ON, ALL OF A SUDDEN IT STALLED, HAD VEHICLE TOWED TO DEALERSHIP, AFTER DIAGNOSIS FORD DEALERSHIP STATED THE CODE, THE TURBO WASTE GAIT CELLULOID NEEDED TO BE REP…"~88,000 mi, complaint #1425422
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING INDICATOR FLASHED. IN ADDITION, THERE WAS A COOLANT AND AN OIL LEAK. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS AN OVERBOOST MALFUNCTION, WHICH NEEDED TO BE REPLA…"~92,000 mi, complaint #1423662
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO DAHL FORD ([REDACTED ADDRESS], LA CROSSE, WI 54601) FOR REPAIRS ON THE TURBO. AFTER THE VEHICLE WAS RETRIEVED, THE CONTACT NOTICED AN ODOR OF BURNING OIL INSIDE THE VEHICLE. THE CONTACT T…"~122,000 mi, complaint #1630234
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT PURCHASED THE VEHICLE A MONTH AGO. WHILE DRIVING, THE VEHICLE SURGED AND THEN WENT INTO LIMP MODE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTE…"~210,000 mi, complaint #1616442
  17. #17

    wiper and washer

    13 unsafe, 2 broken, 6 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=19, median 60,500 mi, no reliable range below 25 reports.

    • "THE RAIN SENSOR DOES NOT OPERATE PROPERLY WHEN THE WIPERS ARE USED IN THE 'INTERMITTENT' SETTING. THE OPERATION OF THE WIPERS WHEN USING THE INTERMITTENT FEATURE ARE VERY UNPREDICTABLE, REGARDLESS OF THE DELAY SETTING USED. THE WIPERS WILL OFTEN NOT ACTIVATE…"~1,000 mi, complaint #941125
    • "WINSHIELD WIPERS GETTING STUCK AND MISALLIGNED WHILE I WAS DRIVING IN THE RAIN AND ALMOST HAD AN ACCIDENT. I NOTICED THE PASSENGER ONE WANTS TO WORK BUT THE FRIVER SIDE JUST GOT STUCK ON THE UPRIGHT POSITITON AND WHEN I PUT IT DOWN IT OFF THROWS THE ALLIGMENT…"~52,000 mi, complaint #1419186
    • "BOTH WINDSHIELD WIPERS DON'T ALWAYS WORK AT THE SAME TIME. VERY OFTEN ONE OR THE OTHER WILL COMPLETELY STOP IN THE UPRIGHT POSITION. THEY HAVE COLLIDED A FEW TIMES AND ONCE THE WIPER BLADE FLEW OFF FROM BEING HIT BY THE OTHER WIPER. THERE IS NO PATTERN TO THIS…"~59,000 mi, complaint #1415398
    • "MY WINDSHIELD FRONT WINDSHIELD WIPERS STOPPED WORKING. THE BACK ONE WORKS FINE. I TOOK IT TO THE FORD COMPANY AND THEY WANT $100.05 A HOUR FOR THREE HOURS JUST TO TELL ME WHAT IS WRONG. THIS PRICE DOES NOT INCLUDE ANY REPAIRS. IF IT IS ELECTRICAL, ISN'T TH…"~69,000 mi, complaint #1335750
    • "The contact owns a 2013 FORD Escape. The contact stated that the windshield wiper motors lost functionality. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of failure and told the contact that the Vin was not under recall regardi…"~76,000 mi, complaint #1758574
  18. #18

    throttle and pedal

    20 unsafe

    20
    incidents
    Typical range: 18,000–72,500 mi

    Median 29,000 mi, based on 30 reports (6% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR AND THE BRAKE PEDALS WERE TOO CLOSE IN PROXIMITY. THE CONTACT MENTIONED TO THE DEALER WHEN HE PURCHASED THE VEHICLE THAT HE FELT THE PEDALS WERE TOO CLOSE BUT WAS ADVISED THAT IT…"~800 mi, complaint #928193
    • "MY CAR HAS HAD A TOTAL OF 12 RECALLS. IN THE LAST 3 MONTHS I HAVE HAD THE CAR TO WILSON FORD FOUR TIMES FOR THE SAME PROBLEM. THE FIRST TIME IT HAPPENED, I WAS ON THE INTERSTATE GOING TO WORK. THE CAR STUTTERED, ACTING LIKE IT WASN'T GETTING ANY GAS AND WANTED…"~24,000 mi, complaint #1223633
    • ""ENGINE FAULT" SERVICE NOW SIGNAL CAME ON & CAR WOULD NOT ACCELERATE. CAR WAS CUTTING OUT & DIFFICULT TO DRIVE.... MANAGE TO MAKE IT HOME SLOWLY WHILE DRIVING W/EMERGENCY FLASHERS. SIGNAL WENT AWAY AFTER CAR WAS TURNED OFF & WAS DRIVEN JUST FINE AFTER THAT. 2…"~50,941 mi, complaint #1325822
    • "WHEN DRIVING DOWN THE HIGHWAY, THE VEHICLE WOULD SUDDENLY LOSE POWER AND DISPLAY "ENGINE MALFUNCTION". IT WOULD SPUTTER BUT NOT STALL. TURNING OFF THE VEHICLE AND RESTARTING RETURNED THE SUV TO NORMAL. THIS OCCURRED 3 MORE TIMES OVER THE NEXT WEEK. HOWEVER…"~80,000 mi, complaint #1450870
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DEPRESSING THE ACCELERATOR PEDAL AT VARIOUS SPEEDS, THE RPMS WOULD RAPIDLY INCREASE AND THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE COULD BE…"~126,000 mi, complaint #1630259
  19. #19

    control module

    1 stranded, 14 unsafe, 2 annoyance

    17
    incidents

    Commonly reported, insufficient mileage data - n=22, median 53,000 mi, no reliable range below 25 reports.

    • "THE LEFT LIGHT WENT OUT. WENT TO DEALER TO GET THE LIGHT BULB CHANGED. AFTER AN HOUR, THEY UPDATED ME THAT "SOME" ELECTRICAL FAILURE OCCURRED AND THAT IT COULD TAKE "HOURS" TO FIX. IT FOR SURE IS COVERED UNDER WARRANTY, BUT NOW I AM SKEPTICAL TO DRIVE THIS CAR…"~3,500 mi, complaint #1034862
    • "ENGINE FAULT SERVICE NOW MESSAGE DISPLAYS ON INFORMATION CENTER. DEALER SAYS TO TURN OFF CAR, OPEN DOOR, CLOSE DOOR, COUNT TO 10, TURN CAR BACK ON AND MESSAGE IS GONE. MESSAGE REPEATED 2 DAYS LATER. *TR"~10,500 mi, complaint #1109356
    • "IN 7/2017 WE HAD ALERT LIGHTS OF ENGINE DEFAULT, HILL ASSIST GO ON. IT HAD A REPLACEMENT PART ABS THAT DIDN'T CORRECT PROBLEM. NEXT TIME ON MY WAY TO THE DEALER LOTS OF LIGHTW WENT ON AND I WENT INTO SAFE MODE A FEW HUNDRED FEET FROM DEALER, FIVE MINUTES EARLI…"~22,000 mi, complaint #1416363
    • "EVERY WINTER WHILE DRIVING MY 2013 FORD ESCAPE INFO SCREEN DISPLAYS "HILL START ASSIST NOT AVAILABLE AND ABS ICON FLASHES. THE RADIO ALSO GOES OFF AND ON. I HAVE TAKEN IT TO TWO DIFFERENT DEALERSHIPS TO GET THIS CORRECTED AND I AM TOLD THEY COULD NOT SEE ANY…"~80,000 mi, complaint #1716495
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE ENGINE FAULT AND SERVICE NOW WARNING INDICATORS ILLUMINATED AND THE VEHICLE PARTIALLY STALLED. IN ADDITION, THE RPMS, TEMPERATURE GAUGE, AND FUEL GAUGE DECREASED TO 0. AS THE CONTACT CONTINUED DRIVING…"~135,000 mi, complaint #1595615
  20. #20

    seatbelt and pretensioner

    16 unsafe, 1 broken

    17
    incidents

    Commonly reported, insufficient mileage data - n=12, median 70,500 mi, no reliable range below 25 reports.

    • "WAS REAR ENDED BY A VEHICLE GOING AT A HIGH RATE OF SPEED WHILE SITTING AT A LIGHT. PASSENGER SEAT BELT DID NOT ENGAGE. MY DAUGHTER WAS THROWN TO THE LEFT AND FORWARD THEN TO THE RIGHT AND BACKWARDS. ALMOST HITTING THE DASH. HAS WHIPLASH AND COLLAR BONE IS…"~2,800 mi, complaint #1035481
    • "'UNSAFE AT ANY SPEED': WE BOUGHT A NEW 2013 FORD ESCAPE. IT HAD MANY PROBLEMS, INCLUDING MANY SAFETY RECALLS. I REQUEST FORD BUY THE CAR BACK MULTIPLE TIMES (THEY REFUSED). OUR DRIVER'S SEAT BELT FAILED ON 12-25-2017 AT 09:55 AM, WHEN MY WIFE'S CAR WAS STR…"~40,902 mi, complaint #1440350
    • "DRIVERS SEAT BELT DOES NOT RETRACT, NOW IT WILL NOT RETRACT ENOUGH TO PROPERLY FIT DRIVER, HANGING LOOSE ON TORSO AT ALL TIMES, AND CONDITIONS. CLEARLY THIS IS A FAILED SAFETY DEVICE, REQUIRED BY LAW. CAR WAS TAKEN TO DEALER, WHERE FOR $100.00, I WAS TOLD IT'S…"~80,000 mi, complaint #1246928
    • "MY DRIVER-SEAT SEAT BELT WARNING LIGHT AND ALARM DOES NOT ALWAYS WORK. IT DOES NOT COME ON ON A CONSISTENT BASIS AT START-UP. IF I UNLATCH MY SEAT BELT WHILE THE DRIVING THE ALARM AND WARNING LIGHT DO NOT COME ON AT ALL. I HAD A PROBLEM WITH THE BELT LATCHIN…"~92,000 mi, complaint #1431973
    • "SEATBELT FAILS TO RETRACT PROPERLY. THE TENSION ON THE RETURN IS INADEQUATE. IT WILL RETRACT BY PUSHING THE SEAT BELT BACK INTO THE SLOT TO SOME EXTENT BUT NOT FULLY AND CERTAINLY NOT ON IT'S OWN."~104,000 mi, complaint #1537709
  21. #21

    wheel or rim

    1 stranded, 11 unsafe, 5 annoyance

    17
    incidents

    Commonly reported, insufficient mileage data - n=11, median 71,000 mi, no reliable range below 25 reports.

    • "I HAVE A 2013 FORD ESCAPE. I AM BUYING NEW TIRES FROM THE DEALERSHIP. THEY INFORMED ME THAT THE LUG NUTS WERE SWOLLEN AND NEEDED TO BE REPLACED. THEY ALSO SAID THAT THE REPLACEMENT WOULD BE NO GUARANTEE THAT THIS WOULD NOT HAPPEN AGAIN AND THAT IF I HAVE TO R…"~52,000 mi, complaint #1615287
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS UNDERGOING A TIRE ROTATION AT MAGIC CITY FORD LINCOLN (LOCATED AT [REDACTED ADDRESS] NE, ROANOKE, VA 24016, [REDACTED PHONE]), THE CONTACT WAS INFORMED THAT THE LUG NUTS HAD EXPANDED DUE TO THE HEA…"~57,894 mi, complaint #1589150
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING HE GOT A FLAT TIRE ON THE PASSENGER SIDE. THE CONTACT PULLED OVER AND ATTEMPTED TO CHANGE THE TIRE BUT THE FACTORY ASSIGNED LUG NUT WRENCH WOULD NOT FIT OVER THE LUG NUTS. THE CONTA…"~70,952 mi, complaint #1637234
    • "The contact owns a 2013 Ford Escape. The contact stated while the vehicle was at the dealer having the tires rotated, the contact was informed that the lug nuts were swollen. The contact was informed that the lug nuts needed to be replaced. The vehicle was rep…"~105,000 mi, complaint #1948918
    • "The contact owned a 2013 Ford Escape. The contact stated while driving approximately 65 MPH, she was switching lanes from the right lane to the left lane, and she heard a loud pop from the front end of the vehicle. The contact lost control of the vehicle and d…"~151,000 mi, complaint #1812093
  22. #22

    evap system

    1 stranded, 15 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=12, median 75,000 mi, no reliable range below 25 reports.

    • "CAR STALLED IN THE MIDDLE OF THE ROADWAY, ON A CITY STREET, APPROACHING INTERSECTION, WHILE IN MOTION. NO WARNING. WAS UNABLE TO RESTART CAR. AFTER PUSHING CAR OUT OF TRAFFIC, CAR RESTARTED. DROVE CAREFULLY TO REPAIR SHOP, WHICH WAS UNABLE TO REPAIR. DROV…"~69,900 mi, complaint #1563065
    • "OUR 1.6L ESCAPE'S CHECK ENGINE LIGHT CAME ON. DEALER DIAGNOSED BAD OXYGEN SENSOR W/FIX COST OF $350 & ALTHOUGH WE HAD BOTH A PREMIUM PRE-PAID MAINTENANCE PLAN & EXTENDED WARRANTY IN EFFECT, BOTH DEALER & FORD INDICATED THIS EMISSIONS REPAIR WAS NOT COVERED (FO…"~74,000 mi, complaint #1360703
    • "CAR ALWAYS SPUTTERS AFTER FILLING GAS TANK!! FAULTY EVAP VALVE"~75,000 mi, complaint #1552688
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA FORD ([REDACTED ADDRESS], BUFORD, GA 30518, [REDACTED PHONE]) WHERE IT…"~96,272 mi, complaint #1590315
    • "CAR WOULD HAVE HESITATION AND STALL WHILE IDLE AND CHECK ENGINE LIGHT WOULD COME ON (P1450). ALSO HAD VIBRATION FROM FUEL TANK AND/OR FUEL CAP. FORD DEALER SAID HAS TO DUE WITH EVAPORATOR PURGE VALVE. SAID HAS SEEN THIS ON 'LOTS OF ESCAPES FROM 2013-2014'. THI…"~177,000 mi, complaint #1611542
  23. #23

    exhaust system

    14 unsafe, 1 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=17, median 53,000 mi, no reliable range below 25 reports.

    • "ON APRIL 18,2014 CAR WAS IN A FORD DEALERSHIP BECAUSE I HEARD A RATTLE COMING FROM UNDERNEATH THE CAR A DAY OR TWO BEFORE. I NOTICED THE HEAT SHIELD WAS FALLING OFF AND TEARING AWAY FROM A BOLT. THE DEALERSHIP AT THAT TIME STATED I MUST HAVE DRIVEN OVER SOMETH…"~17,676 mi, complaint #1174404
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CONTACT HEARD AN UNUSUAL NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND NOTICED THAT THE EXH…"~20,400 mi, complaint #1169384
    • "WHILE DRIVING THE VEHICLE AT LOW SPEED (THANK GOD) I ATTEMPTED TO TURN AND THE STEERING HUNG UP. I COULD FEEL THE FLOOR BOARD UNDER MY FEET MOVE AS I TRIED TO TURN THE WHEEL. I FORCED IT TO TURN AND THEN STOPPING, I LOOKED UNDER THE CAR ONLY TO FIND A LARGE…"~63,000 mi, complaint #1433263
    • "WHILE COMMUTING IN HEAVY TRAFFIC THIS MORNING, WITH TIMES OF HEAVY IDLING, AN EXHAUST TYPE SMELL STARTING COMING INTO THE CABIN CAUSING ME TO BECOME NAUSEOUS AND DIZZY UNTIL WINDOWS WERE OPENED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, PARTICULARLY WHEN THE W…"~111,000 mi, complaint #1348193
    • "WHEN I TURN ON THE VENTS FOR THE AIR OR HEAT, A SMELL OF EXHAUST IS COMING INTO THE CABIN ESPECIALLY WHEN IDLING. THE CABIN AIR FILTER WAS CHANGED BUT DID NOT FIX THE SMELL."~150,000 mi, complaint #1619569
  24. #24

    unintended acceleration

    15 unsafe

    15
    incidents
    Typical range: 2,500–15,000 mi

    Median 11,000 mi, based on 29 reports (9% had no usable mileage)

    • "MY WIFE WAS DRIVING THE VEHICLE AT THE TIME OF THE INCIDENT. THE CAR WAS AT A STOP WHEN IT ACCELERATED SUDDENLY FOR A SHORT BURST. THE BRAKES DID NOT HOLD THE VEHICLE IN ONE SPOT AND SHE TAPPED THE VEHICLE IN FRONT OF HER CAUSE TWO MINOR SCRATCHES ON THE OTH…"~1,000 mi, complaint #950921
    • "WHILE DEPRESSING THE BRAKE PEDAL IN ORDER TO BRING THE VEHICLE TO A FULL STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, THE ENGINE RACED AND THE VEHICLE LURCHED FORWARD BEYOND THE STOP SIGN. I, THE DRIVER, WAS REQUIRED TO QUICKLY PLACE THE VEHICLE INTO NE…"~8,150 mi, complaint #970968
    • "WHILE SITTING IN A DRIVE-THRU WITH MY FOOT ON THE BRAKE, CAR LUNGED FORWARD. IT FEELS AS THOUGH SOMEONE HITS YOU FROM BEHIND. *JB"~15,029 mi, complaint #1006541
    • "DRIVING ON THE FREEWAY IN TRAFFIC DUE TO AN ACCIDENT ON THE SHOULDER, ABOUT 35 MPH. I WENT TO ACCELERATE AFTER PASSING THE ACCIDENT, I TOOK MY FOOT OFF THE GAS AROUND 60 MPH. THE RPM'S WERE BOUNCING UP AND DOWN, AND THE CAR CONTINUED TO ACCELERATED. I SLAMMED…"~24,900 mi, complaint #1180527
    • "WHILE OPERATING VEHICLE AT APPROX 55 MPH VEHICLE REVOLUTIONS RACED UP TO ABT 6000 RPMS. AS ATTEMPTING TO ACCELRATE TO A HIGHER INTERSTATE SPEED.. WHILE OPERATING ON INTERSTATE 90"~37,140 mi, complaint #1410326
  25. #25

    brake hydraulics

    13 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=21, median 68,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED COMING TO A STOP SUDDENLY THE CONTACT FOOT SLIPPED OFF OF THE BRAKE PEDAL CAUSING HIM TO MOVE FORWARD. THE CONTACT FELT THE PEDAL WAS TOO SMALL. THE BOTH DEALER AND MANUFACTURER WERE MADE AWARE OF TH…"~6,800 mi, complaint #1091229
    • "ON SEPTEMBER 23, 2020, WITH ROUGHLY 45,000 MILES THE BRAKE LINE ON THE REAR DRIVER'S SIDE BURST. THIS APPEARED TO HAVE HAPPENED DURING DRIVING CONDITIONS, AS THIS PROBLEM WAS NOT AN ISSUE THE PREVIOUS DRIVING OCCASION. THIS CAUSED ALL THE BRAKE FLUID TO BE EXP…"~45,000 mi, complaint #1694911
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE ENGINE REVVED HIGH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE T…"~68,000 mi, complaint #1567723
    • "The contact owns a 2013 Ford Escape. The contact stated while driving 40 MPH, the brake pedal was hard while being depressed. The contact placed both feet on the brake pedal and shifted the vehicle into neutral(N) and was able to safely pull to the side of the…"~113,000 mi, complaint #1842272
    • "WHEN I PRESS ON THE BRAKE, WHEN SETTING IN TRAFFIC SOME TIME THE CAR IT JUMP FORWARD INSTEAD OF STOPPING IT FEEL LIKE SOME BODY HIT YOU FROM THE BACK. LAST WEEK I FELT A STRONGER JUMP WHEN I WAS IN TRAFFIC. THE FOLLOWING DAY WHEN I TRIED TO DRIVE THE CAR DI…"~127,000 mi, complaint #1493290
  26. #26

    brake booster

    12 unsafe

    12
    incidents
    Typical range: 12,000–99,500 mi

    Median 61,000 mi, based on 29 reports (3% had no usable mileage)

    • "THE GAS PEDAL IS TOO CLOSE TO THE BRAKE. WHEN I WEAR BIG SHOES, THE BACK LEFT SIDE EDGE OF MY SHOE CATCHES THE BACK SIDE OF THE BRAKE WHEN I LIFT IT OFF THE GAS. SERIOUS PROBLEM THAT SHOULD BE CORRECTED. *TR"~700 mi, complaint #927440
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARD AFTER BEING STOPPED ON AN INCLINE. THE CONTACT MENTIONED THAT BOTH THE ACCELERATOR AND BRAKE PEDAL NEEDED TO DEPRESS IN ORDER TO ENSURE THAT THE VEHICLE WOULD NOT ROL…"~12,000 mi, complaint #1079444
    • "CATASTROPHIC LOSS OF BRAKING AT [REDACTED ADDRESS] WITHOUT WARNING. SATURDAY EVENING APRIL, 29, 2017 ON I-85 SOUTHBOUND WHILE SLOWING FROM 65 MPH TO EXIT AT SOUTH HILL, VA DRIVER (DAUGHTER) APPLIED BRAKES AND HAD NO POWER ASSIST. THIS PRODUCED A PEDAL THAT WAS…"~60,920 mi, complaint #1382407
    • "MY BRAKES FAILED ON MY VEHICLE WHILE DRIVING HOME. MY MECHANIC HAS INFORMED ME THAT IT IS THE VACUUM PUMP WHICH PRESSURIZES THE POWER BRAKE SYSTEM."~89,000 mi, complaint #1484917
    • "ON A LONG ROAD TRIP WITH FAMILY AND FEEL VERY FORTUNATE THIS OCCURRED WHEN IT DID INSTEAD OF TWO HOURS EARLIER WHEN NAVIGATING ATLANTA TRAFFIC AS THIS WOULD HAVE MOST CERTAINLY LED TO A SERIOUS ACCIDENT. WE WERE DRIVING TO COASTAL GEORGIA AND HAD ABOUT 200 MIL…"~130,000 mi, complaint #1551267
  27. #27

    infotainment head unit

    4 unsafe, 7 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=13, median 22,000 mi, no reliable range below 25 reports.

    • "NUMEROUS FAULTS WITH RADIO AND NAVIGATION SYSTEM PART OF MYFORDTOUCH SYSTEM. THE RADIO WILL COME ON BY ITSELF AND WILL NOT SHUT OFF. THIS USUALLY OCCURS WHEN A CELL PHONE IS IN USE AND CONNECTS OR DISCONNECTS VIA BLUETOOTH WHEN THE CAR IS STARTED OR TURNED OF…"~1,000 mi, complaint #941122
    • "MY FORD TOUCH / SYNC PROGRAM AND DISPLAY SCREEN ARE ERRATIC, UNRELIABLE AND DANGEROUS TO USE. THE SYSTEM WILL RANDOMLY CEASE OPERATION RESULTING IN A BLANK DISPLAY SCREEN. OCCASIONALLY IT WILL RESUME OPERATION AND REBOOT ITSELF. MOST OTHER TIMES, THE VEHICL…"~1,669 mi, complaint #1026469
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE MYTOUCH SYSTEM FAILED AND WOULD NOT ALLOW HER TO MAKE A CALL. IN ADDITION, THE MYTOUCH SYSTEM WOULD NOT PROPERLY RESPOND TO COMMANDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR TESTING ON SEVERA…"~22,083 mi, complaint #948233
    • "RECALL # 12M02 PROTOCOL INTERFACE MODULE APIM DOESN'T WORK ALL THE TIME. NAVIGATION BACKUP REVIEW DOESN'T WORK ALL THE TIME . PROTOCOL INTERFACE MODULE APIM #12M02 RECALL. RECALL # 14N02 NEEDS TO BE CHECKED. BACKUP REVIEW ON THE NAVIGATION DOESN'T WORK."~53,000 mi, complaint #1395475
    • "MY SCREEN DISPLAY SYSTEM IS WORKING BUT NO SOUND IS COMING OUT , NO GPS, PICKS UPS CALLS BUT NO SOUND. THE DISPLAY SOUND IN THE SUV IS NOT WORKING"~1,190,000 mi, complaint #1595273
  28. #28

    abs module

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=16, median 100,000 mi, no reliable range below 25 reports.

    • "ON 10-10-2015, OUR 2013 FORD ESCAPE 4WD STARTED DISPLAYING AN ABS ERROR CODE, ALONG WITH A TRACTION CONTROL SYSTEM ERROR AND A "HILL START ASSIST NOT AVAILABLE" ERROR MESSAGE, SIMULTANEOUSLY. THE ABS BRAKES WOULD ENGAGE AT LOW TRAVEL SPEED. WE TOOK IT TO THE…"~24,975 mi, complaint #1238949
    • "TODAY AFTER 10 MINUTES OF SUCCESSFUL, NORMAL SUBURBAN DRIVING, AND A STOP FOR LUNCH, MY ABS, TRACTION CONTROL, HILL START ASSIST, AND AUTO 4WD SYSTEMS ALL THREW WARNINGS OF MALFUNCTION. THE WARNINGS APPEARED AFTER HAVING BEEN WAITING IN A DRIVE-THROUGH LINE FO…"~71,000 mi, complaint #1666161
    • "The contact's daughter owns a 2013 Ford Escape. The contact stated that her daughter related to her that while driving approximately 30 MPH, the vehicle started independently braking without the brake pedal being depressed. The contact’s daughter stated that a…"~105,000 mi, complaint #1823507
    • "LAST NIGHT LEAVING FROM WORK, IN THE DARK AT 9;30PM, STARTED CAR AND STARTED TO PULL OFF THE SHOULDER ONTO THE ROADWAY, PRESSED ONTO GAS PEDAL AND CAR WENT SLOW THEN THE ABS SENSOR CAME ON AND A SHORT DISTANCE LATER THE TRACTION CONTROL CAME ON ALONG WITH HILL…"~154,000 mi, complaint #1696191
    • "The contact owns a 2013 Ford Escape. The contact stated that an independent mechanic had performed a replacement of the inner and outer tie rods, the wheel bearings, and other unknown parts. The contact stated while starting the vehicle, the ABS, traction cont…"~230,000 mi, complaint #1939759
  29. #29

    battery and charging

    3 stranded, 7 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=10, median 73,500 mi, no reliable range below 25 reports.

    • "WHEN ENTERING THE SCREEN SHOWS POWERING OFF TO CONSERVE BATTERY. LIGHTS GO OFF AND STEERING WHEEL AND START BUTTON LOCK UP. THIS ISSUE OCCURRED TWO WEEKS AGO AND THE BATTERY THEN WOULD NOT CHARGE. BOUGHT A NEW BATTERY FROM DEALER AND NOW THE PROBLEM IS REPEATI…"~32,000 mi, complaint #1606815
    • "VEHICLE LOSES POWER (CHECK ENGINE, SERVICE ENGINE, AND BATTERY LIGHTS ILLUMINATED) WHILE DRIVING. BATTERY HAS BEEN CHANGED OUT BY THE DEALERSHIP, BUT THE PROBLEM CONTINUES ON A DAILY BASIS. SOMETIMES THE VEHICLE RESTARTS, BUT THE MAJORITY OF THE TIME, I HAVE T…"~37,500 mi, complaint #1101953
    • "APPARENTLY BATTERY BEING DRAINED AND CAR WON'T START IN THE MORNING. SEVERAL TIMES IN THE PAST YEAR. HAD DIAGNOSTICS DONE. BATTERY REPLACED N MAY 2020, ALTERNATOR REPLACED IN NOVEMBER 2020. AAA ROAD REPAIR SAID BATTERY, ALTERNATOR & STARTER ALL WORKING FINE. O…"~55,281 mi, complaint #1715689
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING SENSOR ILLUMINATED. IN ADDITION, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE…"~75,000 mi, complaint #1335799
    • "WHILE DRIVING IN MORNING RUSH HOUR (BUMPER TO BUMPER) TRAFFIC ON THE HIGHWAY, MY VEHICLE DIED. THE CHECK ENGINE AND BATTERY LIGHT CAME ON AND IT TOOK SEVERAL ATTEMPTS FOR IT TO START AGAIN. I HAD MY BATTERY REPLACED A MONTH AGO AND THE ALTERNATOR CHECKED WITH…"~100,182 mi, complaint #1570689
  30. #30

    engine oil consumption

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "OIL LEAK FOUND AT ROUTINE OIL CHANGE. OIL LEAK WAS WITH TURBOCHARGER. TURBOCHARGER WAS REPLACED. ENGINE SHUTS DOWN DUE TO LOW OIL. THIS CAR IS EXTREMELY DANGEROUS TO DRIVE IN HIGH TRAFFIC AREAS DUE TO UNKNOWN SHUTDOWNS. CAR EXHAUST IS A BLUE CLOUD. CAR EXHAUST…"~9,205 mi, complaint #1156254
    • "FOR A YEAR I HAVE BEEN GETTING OIL BURNING FUMES INSIDE OF THE VEHICLE WHEN IDLING OR TRAVELING AT SLOW SPEEDS. THE SMELL ALSO LINGERS OUTSIDE THE VEHICLE FOR MANY HOURS AFTER PARKING IT IN THE GARAGE. THIS SMELL IS GIVING HEADACHES TO PEOPLE IN THE CAR. I HAV…"~10,000 mi, complaint #1048627
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 60 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND PLACED OIL INTO THE ENGINE, WHICH CAUSED THE FAILURE TO SUBSIDE. IT WAS DIAGNOSED THAT OIL LEAKED INTO THE ENGINE O…"~90,599 mi, complaint #1303997
    • " TOOK THE CAR IN FOR A ROUTINE OIL CHANGE AND WAS TOLD I HAD A MAJOR OIL LEAK"~99,000 mi, complaint #1410761
    • "TOOK MY 2013 FORD ESCAPE IN FOR 100,000 MILE CHECK UP. OIL WAS LEAKING ONTO THE ENGINE. HAD THIS GONE UNCHECKED, IT COULD HAVE CAUSED A FIRE ON THE ENGINE UNEXPECTEDLY. VERY SCARY."~108,000 mi, complaint #1602483
  31. #31

    glass and windshield

    8 unsafe, 2 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=12, median 30,500 mi, no reliable range below 25 reports.

    • "I HAVE THE 2.0 SE WITH ROOF RAILS AND PANORAMIC SUNROOF. THERE IS A WATER LEAK ON THE DRIVER'S SIDE HEADLINER RIGHT NEAR THE A-PILLAR. I PULLED BACK THE HEADLINER AND WATER IS DRIPPING FROM AN AREA ADJACENT TO A NYLON FASTENER. THE CAR IS PARKED ON AN INCLIN…"~1,800 mi, complaint #941738
    • "ON DECEMBER 20, 2014 AT APPROXIMATELY 3:30 PM WE WERE DRIVING ON I15 - INTO SALT LAKE CITY - 19 MILES SOUTH OF I-80. PASSENGER MOON ROOF SHATTERED WITH A LOUD BANG! SOUNDED LIKE AN EXPLOSION. IT RAISED UP THE GLASS ON THE OUTSIDE OF THE CAR. THE TEMPERATUR…"~24,118 mi, complaint #1161522
    • "WINDSHIELD HAS BEEN LEAKING FOR AWHILE. DID NOT NOTICE UNTIL STAIN APPEARED INSIDE ON THE HEADLINER."~35,000 mi, complaint #1471553
    • "THE FORD ESCAPE 2010 WAS PARKED, THE TAILGATE WAS OPENED TO PUT IN A BABY CARRIAGE, THE TAILGATE WAS PULLED DOWN TO CLOSE AS USUAL, AND THE GLASS EXPLODED AND SHATTERED, INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO WARNING, AND NO PREVIOUS INCIDENT WITH THE…"~61,000 mi, complaint #1122832
    • "TAKATA RECALL DRIVING DOWN THE ROAD WINDSHIELD JUST CRACK AND THE NEXT WEEK ANOTHER CRACK WASNT HIT OR ANYTHING. *TR"~460,000 mi, complaint #1348956
  32. #32

    instrument cluster

    6 unsafe, 4 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "INFORMATION DISPLAY PANEL WENT OUT THIS IS A PROBLEM CAUSE CANNOT RENEW REGISTRATION AND INSURANCE WITHOUT MILEAGE AND CANNOT KNOW WHATS GOING WRONG WITH CAR"~39,000 mi, complaint #1598864
    • "I WAS DRIVING MY 2013 FORD ESCAPE AT NIGHT AND MY INSTRUMENT CLUSTER INFORMATION DISPLAY WITH SYSTEM WARNINGS AND ODOMETER DISPLAY STARTED BLINKING COLORS, THEN BLACK AND WHITE, AND ON AND OFF. IT HAS GONE BLACK SEVERAL TIMES AND THEN IT SEEM TO WORK FINE FOR…"~50,000 mi, complaint #1376177
    • "MY 2013 FORD ESCAPE'S INFORMATION DISPLAY WITH ALL REQUIRED INFORMATION AND ODOMETER READING HAS GONE BLANK ALL OF A SUDDEN. THE VEHICLE WAS STATIONARY AT THE TIME. I ADDRESSED THIS ISSUE TO FORD AND THE FORD DEALER, BUT THEY DON'T CARE TO HELP ME AND ASKING M…"~82,000 mi, complaint #1291039
    • "DISPLAY CLUSTER DOES NOT WORK. EVERYTHING WENT OUT. FUSE NOT BLOWN. SAFETY ISSUE. CAR RUNS FINE."~94,891 mi, complaint #1552514
    • "THE INFORMATION PANEL ON MY SUV IS STARTING TO GET DARK OR SHALL I SAY IT GOES SLIGHTLY DARK. I CANNOT SEE MILEAGE AND CAN BARELY SEE THAT MY LIGHTS ARE ON. SOMETIMES THERE ARE WHITE LIGHTS GOING UP AND DOWN ON SCREEN"~99,000 mi, complaint #1545410
  33. #33

    backup camera

    6 unsafe, 3 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2013 Ford Escape. The contact stated that the backup camera intermittently failed to operate as needed. The contact had initially taken the vehicle to a dealer where the mechanic was unable to diagnose the failure. Recently, the contact stat…"~40,000 mi, complaint #1762153
  34. #34

    fluid leak unspecified

    1 stranded, 8 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=11, median 40,000 mi, no reliable range below 25 reports.

    • "CAR WAS RECALLED IN DECEMBER WITH 786 MILES ON IT DUE TO RECALL NOTICE 12S41 AND WAS KEPT IN THE SHOP FOR REPAIR FROM DECEMBER 3RD, 2012 TO DECEMBER 20TH, 2012. WHILE GETTING AN OIL CHANGE ON MAY 17TH, 2013 IT WAS DISCOVERED THAT THE ENGINE HAS AN OIL LEAK AS…"~786 mi, complaint #982016
    • "I PURCHASED MY '13 ESCAPE SE AT THE END OF SEPT 2014. IN DECEMBER '14 IT STARTED LEAKING COOLANT AND OIL ALL OVER THE DRIVEWAY WHILE IT WAS PARKED. THE WEATHER STRIP WAS FALLING OFF THE DOOR. THEN WHEN IT WAS RAINING, WATER POURED IN THROUGH THE READING LIGHT…"~36,700 mi, complaint #1246418
    • "The contact owns a 2013 Ford Escape. The contact stated that coolant was leaking from underneath the vehicle. The coolant detector would not accurately detect the coolant level. The coolant reservoir needed to be refilled weekly. The ABS warning system would c…"~40,000 mi, complaint #1858115
    • "HOSE CLAMP RUBBED HOLE IN AC LINE WAS REPAIRED AT DEALERSHIP AND IS DOING IT AGAIN. CAR IS LEAKING COOLANT AFTER BEING TESTED AT DEALERSHIP CAR KEEPS LEAKING COOLANT HAVE TO KEEP PUTTING COOLANT IN CAR EVERY OTHER DAY NO LEAK IS BEING SEEM RECALLS HAVE BEEN DO…"~65,000 mi, complaint #1501778
    • "I have had 3 unidentified coolant leaks of unknown origin. SUV is losing coolant. After driving approximately 120 miles the car is losing coolant. Mechanic could not find. Transmission had to be re[laced at 100k miles Also, the low tire light stays on when c…"~124,469 mi, complaint #1896435
  35. #35

    fuel pump

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=12, median 55,500 mi, no reliable range below 25 reports.

    • "THE ENGINE WILL SHUDDER AT RANDOM TIMES AND OCCASIONALLY STALL AT HIGHWAY SPEEDS. ISSUE ALSO WILL APPEAR RANDOMLY AFTER FILLING THE TANK. SOMETIMES VENTING THE TANK AT THE INLET WILL RESOLVE THE ISSUE. ACCORDING TO FIRESTONE, THIS IS A KNOWN ISSUE FOR THIS…"~11,000 mi, complaint #1639940
    • "WHEN AT A STOP LIGHT AND ACCELERATE TO GO , THE CAR LOST POWER COMPLETELY AND WAS IN THE LANE OF TRAFFIC AND COULDNT GO . STOP AND RESTART AND CAR WAS ABLE TO GO. TOOK TO DEALER AND 1200$ LATER THEY SAID A FUEL RELAY SWITCH WAS BAD AND THEY FIXED IT , MONTH LA…"~42,000 mi, complaint #1409048
    • "THE ENGINE KEPT STALLING OUT AT IDLE OR JUST PUTTING INTO GEAR. MECHANIC DIAGNOSED AS GDI PUMP PSI WAS DROPPING TO 526. HE REPLACED IT. IT IS STILL STALLING OUT WHEN RIGHT AFTER PUTTING IT IN GEAR."~62,988 mi, complaint #1648044
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING, THE VEHICLE WOULD SHUT OFF AFTER THE ENGINE WARMED UP. THE CONTACT WAS ABLE TO REV THE ENGINE AND MOVE THE VEHICLE OFF THE ROAD. THE CONTACT PARKED THE VEHICLE AND ALLOWED IT TO COOL OFF BEFORE RESTARTING…"~85,000 mi, complaint #1616892
    • "MY 2013 FORD ESCAPE HAS BEEN OCCASIONALLY IDLING FUNNY WHEN I START IT SOMETIMES OR WHEN I AM AT A STOP LIGHT FOR SOME TIME AND BEGIN TO GO. IT WILL START TO PUTTER LIKE IT IS GOING TO STALL AND EVEN HAS STALLED A TIME OR TWO. IT SEEMS AS IF THERE ISN'T ANY FU…"~125,000 mi, complaint #1618677
  36. #36

    hv system fault reduced power

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=17, median 46,000 mi, no reliable range below 25 reports.

    • "REPEATED SERVICE ON THE CAR WITH HEALTH REPORT STATING POWERTRAIN FAULT-SERVICE IMMEDIATELY. WITH THE HELP OF THE BBB FORD SENT A FIELD SERVICE REPRESENTATIVE TO DEALER AND REPLACED SEVERAL ITEMS. PICKED UP THE CAR APRIL 28 AND IT SEEMED IMPROVED. ON MAY…"~500 mi, complaint #982200
    • "VEHICLE BUCKED, LURCHED AND WENT INTO "LIMP MODE" AND WOULD NOT ACCELERATE OVER 40 MPH ON A [REDACTED ADDRESS] (JUST AS I WAS TRYING TO ENTER THE HIGHWAY) ENGINE SERVICE LIGHT CAME ON AND I CALLED FORD ROADSIDE TO HAVE IT TOWED TO THE DEALERSHIP. THIS WAS ACT…"~19,500 mi, complaint #1071894
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WENT INTO POWER SAVING MODE. THE VEHICLE'S SPEED REDUCED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ENGINE WAS SHUT OFF THEN RESTARTED, AND THE…"~25,000 mi, complaint #1153318
    • "WHILE IN MOTION, THE RPM ARE REDUCED, THE CAR SLOWS DOWN, TURNS OFF AND A "SYSTEM CHECK, SERVICE NOW" NOTICE APPEARS IN DASH BOARD. THERE IS A RECALL FOR SAME ESCAPE BUT 2.5, WHILE THIS ONE IS 1.3. RIGHT NOW IT IS AT FORD DEALER FOR ANOTHER EVALUATION."~85,000 mi, complaint #1612377
    • "PURCHASED THE VEHICLE WITH AROUND 74K MILES, 3 MONTHS LATER, DURING WINTER, THE CAR BEGAN TO STALL REGULARLY WHILE ACCELERATING, BASICALLY GOING INTO "LIMP MODE" AS FORD DESCRIBES IT, CLAIMING THE VEHICLE IS OVERHEATING....WHILE AT NORMAL OPERATING TEMPERATURE…"~111,112 mi, complaint #1615940
  37. #37

    lighting exterior

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "MY VEHICLE'S REAR RUNNING LIGHTS FAILED AT NIGHT. THE CAR HAS AUTOMATIC HEADLIGHT CONTROLS, AND EVEN AFTER CYCLING THE LIGHT SWITCH SEVERAL TIMES (OFF-PARKING-ON-AUTO), I WAS UNABLE TO GET THE RUNNING LIGHTS TO ILLUMINATE. THE ISSUE CLEARED UP AFTER LEAVING…"~19,600 mi, complaint #1043063
    • "VEHICLE INFO CENTRE INDICATED A BRAKE LIGHT MALFUNCTION. ALL 3 BRAKE LIGHTS WERE INOPERATIVE. PERSONALLY CHECKED FUSE WHICH WAS NOT BLOWN AND CONTACTED SAM GALLOWAY FORD IN FORT MYERS FOR SERVICE APPOINTMENT. WAS TOLD ONLY A BULB WAS BURNT & THAT ALL BULBS W…"~35,610 mi, complaint #1162478
    • "HID HEADLAMP SHUTTERS STICK IN HIGH BEAM POSITION IN COLD WEATHER. FORD ONLY SELLS COMPLETE HEADLIGHT ASSEMBLIES, AS THE SOLENOID THAT CONTROLS THE SHUTTER IS SEALED INSIDE THE HOUSING AND NOT ACCESSIBLE. THE DESIGN DROPS THE SHUTTER WHEN THE SOLENOID IS ACTIV…"~42,000 mi, complaint #1453115
    • "The contact owns a 2013 Ford Escape. The contact stated while driving approximately 40 MPH, the headlights turned off independently. The contact was able to manually turn on and turn off the headlights to see the roadway. The contact stated that the failure wa…"~138,000 mi, complaint #2047226
    • "I HAVE A FORD 2013 ESCAPE. IT FIRST STATRED HAVING PROBLEMS WITH THE HEADLIGHTS KEEP BLOWING. I HAD TO REPLACE 4 IN THE PASS 2 YEARS. NOW THE BACK BRAKE LIGHTS KEEP SAYING FAULTY. THE BULB POPS OUT . I HAVE TO PUSH IT BACK INTO PLACE. THEN ITS OUT AGAIN. NOW T…"~140,234 mi, complaint #1718009
  38. #38

    stability and traction control

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=13, median 47,000 mi, no reliable range below 25 reports.

    • "THIS VEHICLE SHOULD BE EQUIPPED WITH A SINGLE DEDICATED DASH MOUNTED SWITCH FOR THE TRACTION CONTROL "OFF" FUNCTION. TO DISABLE TRACTION CONTROL IN LOW SPEED SITUATIONS REQUIRING MORE TRACTION NOW INVOLVES NAVIGATING THROUGH FOUR DASH MOUNTED INFORMATION SCRE…"~2,417 mi, complaint #957729
    • "THE TRACTION CONTROL SYSTEM ON THE VEHICLE IS A HAZARD. WITH NO MORE THAN 3-4 INCHES OF SNOW THE VEHICLE WOULD NOT ACCELERATE TO GET ME AND OCCUPANTS OUT OF ONCOMING TRAFFIC. A CLOSE CALL WHEN MY ONLY OPTION WAS TO BACK UP AND THE PEOPLE BEHIND ME TO OFFER M…"~16,000 mi, complaint #1027086
    • "WAS IN REVERSE PULLING OUT OF DRIVE WAY, CROSS TRAFFIC INDICATOR WENT OFF AND CAR BEGAN TO SHAKE, PUT CAR IN DRIVE AND DROVE AFTER IT STOPPED SHAKING. WHEN I CAME TO THE FIRST LIGHT THE CAR WOULD NOT GO EVEN AS I HAD ACCELERATOR ALL THE WAY DOWN, THE CAR REVVE…"~47,014 mi, complaint #1258227
    • "CAR CONTINUED TO SHUT OFF WHILE DRIVING LOCKING UP STEERING, BRAKES, ETC. CAR WAS BROUGHT TO TUNKHANNOCK FORD ON 10/24 AND REMAINED THERE UNTIL 5 P.M. ON 10/27. TOLD WAS DOING IT FOR THEM. I'M INFORMED BY A TUNKHANNOCK FORD EMPLOYEE, THE CAR WAS ONLY TAKEN OUT…"~53,000 mi, complaint #1421338
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE BATTERY, ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE INSTRUMENT DISPLAYED SHOWED THAT THE FRONT WHEEL DRIVE WAS TEMPORARY DISABLE. THE CONTACT STATED THAT THE BATTERY WAS RE…"~180,000 mi, complaint #1680568
  39. #39

    suspension arms and bushings

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "2013 SEL AND HAVE FRONT END NOISE. WHEN TURNING TO THE LEFT AND SOMETIMES TO THE RIGHT, THE FRONT END WILL MAKE A LOUD POPPING NOISE. IT FEELS LIKE THE FRONT WHEEL IS FALLING OFF. BEEN TO FORD OVER 6 TIMES AND PROBLEM IS BACK FOUR MONTH LATER."~15,000 mi, complaint #1238365
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 45 MPH, THE REAR OF THE VEHICLE SHOOK WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS…"~44,196 mi, complaint #1266666
    • "The contact owns a 2013 Ford Escape. The contact stated that while driving at 55 MPH, the rear driver’s side control arm detached from the vehicle. The contact lost control of the vehicle momentarily. However, the contact was able to control the vehicle and pu…"~83,000 mi, complaint #2103016
  40. #40

    suspension struts shocks

    1 stranded, 5 unsafe, 2 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR A CLICKING/CLUNKING SOUND COMING FROM THE FRONT END. TSB 13-3-2 AND TSB 13-5-11 HAVE BEEN PERFORMED BUT THE PROBLEM STILL EXISTS. VEHICLE HAS BEEN AT THE DEALER THREE OTHER OCCASIONS FOR TSB'S. ENGINEER SUPPOSE…"~2,850 mi, complaint #981820
    • "I HAD A TIRE REPAIR FOR A NAIL IN AUG AT THE DEALERSHIP. SEPT 20TH RAN OVER A ROCK~ 8-[REDACTED ADDRESS] AND SUSTAINED A FLAT TIRE. I HAD THE CAR TOED. SPARE APPLIED, BOUGHT 2 NEW FRONT TIRES AND WAS TOLD THAT THE LEFT REAR SHOCK WAS TOTALLY TORN OFF NEAR T…"~23,400 mi, complaint #1113536
    • "SHOCK MOUNT BROKE AND SHAFT ON SHOCK PUNCHED THRU WHEEL WELL."~28,000 mi, complaint #1389433
    • "VEHICLE REPEATEDLY MAKES NOISES WHEN MAKING LOW SPEED TURNS, DRIVING OVER BUMPS, OR PRESSING ON THE BRAKES. THE SOUND COMES FROM THE FRONT SUSPENSION."~73,000 mi, complaint #1549612
    • "THE VEHICLE MAKES LOUD CLUNKING NOISES WHEN DRIVING OVER BUMPS OR TURNING IT IS COMING FROM THE FRONT END AND IT ALSO SEEMS TO SWERVE FROM SIDE TO SIDE LIKE THE STEERING IS LOOSE"~150,000 mi, complaint #1663643
  41. #41

    tire failure

    1 stranded, 7 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE TIRES ON THE VEHICLE WERE CONTINENTAL CON TIP SMALL RO CONTACT, SIZE 235/15/R17. THE CONTACT STATED WHILE DRIVING AT SLOW SPEEDS THE VEHICLE WOULD HYDRO PLANE IN RAINY WEATHER CONDITIONS. THE FAILURE OCCURRED TWICE…"~5,500 mi, complaint #944786
    • "I WAS DRIVING ON IH 10 IN SAN ANTONIO GOING APPROXIMATELY 65 MILES PER HOUR IN MY 2013 FORD ESCAPE THAT I HAVE HAD FOR JUST OVER A YEAR. I HAVE APPROXIMATELY 19,500 MILES ON THESE TIRES. MY REAR PASSENGER TIRE BLEW OUT (LITERALLY THE TREAD BLEW RIGHT OFF TH…"~19,450 mi, complaint #1082259
    • "I HAVE A 2013 FORD ESCAPE WITH 26000 MILES, OEM TIRE ARE CONTINENTAL CONTITAC PRO 235/50/18 H.THE TIRE HAVE PREMATURE FAILURE WITH CHUNKS OF RUBBER VISIBLY DETACHED FROM THE TREAD BASE. I HAVE CONTACTED CONTINENTAL REQUESTING AN ADJUSTMENT, THEIR RESPONSE WAS…"~26,000 mi, complaint #1285853
    • "I WAS TRAVELING DOWN THE FREEWAY AND SUDDENLY MY REAR PASSENGER TIRE BLEW OUT. WHEN THE TIRE WAS CHANGED BY AAA, I NOTICED THE INNER SIDEWALL OF THE TIRE WAS BLOWN OUT. ALL OF THE YEARS THAT I HAVE BEEN DRIVING, I HAVE NEVER SEEN A HOLE BLOWN OUT IN A TIRE LIK…"~34,400 mi, complaint #1198090
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THAT VEHICLE WAS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE 235/550R18 (NA). WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE INSPECTION, THE FRONT TIRES WERE FOUND WITH PREMATURE STEEL BELT SEP…"~35,000 mi, complaint #1251926
  42. #42

    torque converter

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "CHECK ENGINE LIGHT HAS BEEN ON SINCE THE BEGINNING OF 2014, ALWAYS FOR THE SAME CODE P0741. CAR DOES NOT DRIVE PROPERLY AT HIGHWAY SPEEDS AS THE TORQUE CONVERTER DOES NOT LOCK UP AS INTENDED. THIS IN TURN CAUSES MUCH LOWER FUEL ECONOMY THAN THE VEHICLE IS CA…"~21,302 mi, complaint #1138070
    • "2.0 AUTOMATIC TRANSMISSION FAILED AT 78,000. NEW CONVERTER AND TRANSMISSION REQUIRED. VEHICLE WOULD SHUDDER WHEN TRAVELING AT 40-60 MPH AND PULLING UP A HILL."~78,000 mi, complaint #1433273
    • "THE TORQUE CONVERTER ON MY 2013 FORD ESCAPE STARTED TO THUMP WHEN SHIFTED INTO DRIVE AFTER INITIAL START-UPS. THE PROBLEM BEGAN SOMEWHERE AROUND 86000+ MILES. THERE WOULD BE NO SUBSEQUENT PROBLEMS WHEN TAKING THE VEHICLE OUT OF DRIVE (I.E., AFTER BACKING UP…"~87,400 mi, complaint #1619539
    • "VEHICLE STARTS SHAKING REALLY BAD WHEN IDLING AT STOP LIGHTS ETC. TOOK IT IN AND THEY ADVISED THAT IT IS THE TORQUE CONVERTER AND IS A KNOWN PROBLEM WITH THIS VEHICLE AND THEY CAN NOT FIND THE PART ANYWHERE!"~120,000 mi, complaint #1675775
    • "CODE P0741 (TORQUR CONVERTER CLUTCH CIRCUIT PERFORMANCE STUCK OFF) COMES UP. TRANSMISSION SLAMS WHEN PUTTING INTO DRIVE OR REVERSE AND THEN ALMOST STALLS. BUT SHIFTS AND DRIVES FINE"~180,000 mi, complaint #1712368
  43. #43

    trunk or liftgate

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "INSIDE REAR HATCH HANDLE CAME OFF WHEN PULLING THE HATCH DOWN TO CLOSE. TOOK TO DEALER AND THEY FOUND A SCREW INSIDE THE HATCH PANEL HAD CAME OUT. REPLACED WITH NEW SCREW THEN SNAPPED HANDLE BACK IN PLACE. THIS HANDLE IS WEAK AND POORLY DESIGNED. ESPECIALL…"~7,449 mi, complaint #986705
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRUNK LATCH DETACHED AND OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE I…"~32,000 mi, complaint #1323981
    • "THE LIFTGATE IS MALFUNCTIONING. THE POWERED LIFT GATE RAISES UP AFTER THE BUTTON IS PUSHED, OPENS FULL, STOPS FULLY OPENED FOR A SPLIT SECOND BEFORE SLAMMING DOWN WITHOUT WARNING. THE LIFTGATE WILL NOT STAY OPEN ON ITS OWN, NO MATTER HOW YOU OPEN IT. WARNING:…"~42,000 mi, complaint #1232586
    • "The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the rear liftgate door erroneously became unlatched and opened. The contact later discovered that the rear liftgate locking mechanism was faulty and the liftgate door wou…"~119,000 mi, complaint #2013435
  44. #44

    key fob and immobilizer

    1 stranded, 3 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY MOM'S CAR IS A REMOTE FOB PUSH BUTTON START AN STOP AND SHE CANNOT HEAR THE CAR RUNNING TO CUT OFF SOMETIMES LEAVING IT RUNNING. WE ASKED THE FORD DEALER TO PROGRAM A 3 MINUTE IDLE SHUT DOWN BUT COULD NOT ACCOMODATE. NO INJURY HAS BEEN CAUSED."~11,111 mi, complaint #1227860
    • "THE FORD ESCAPE IS EQUIPPED WITH AN INTELLIGENT KEY SYSTEM. THIS KEY ALLOWS THE DRIVER TO UNLOCK THE CAR BY SIMPLY TOUCHING THE DOOR HANDLE. THE SYSTEM ALSO INCLUDES A FEATURE THAT PREVENTS THE DOORS FROM LOCKING OR UNLOCKS THE DOORS IMMEDIATELY IF KEYS ARE LE…"~75,000 mi, complaint #1189997
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SUDDENLY SHUT OFF IN THE MIDDLE OF TRAFFIC. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILUR…"~117,653 mi, complaint #1646364
  45. #45

    power windows and locks

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS IN THE REAR SEAT WHEN SHE BECAME TRAPPED INSIDE THE VEHICLE. THE CONTACT NOTICED THAT THE DOORS WERE LOCKED HOWEVER, SHE WAS UNABLE TO UNLOCK THE DOORS. THE DRIVER HAD TO UNLOCK THE DOORS…"~2,000 mi, complaint #952140
    • "REAR DRIVER'S SIDE DOOR REMAINS LOCKED. CANNOT UNLOCK AND OPEN DOOR. THIS CAN BE A SAFETY ISSUE FOR REAR SEAT PASSENGER."~15,995 mi, complaint #1461023
    • "AFTER TURNING THE ENGINE OFF IN OPENING THE CAR DOOR MY RADIO STILL STAYS ON WHEN IT SHOULDN'T AS WELL AS I CAN NOT ALWAYS USE MY REMOTE KEYS TO LOCK OR UNLOCK THE DOOR YET ALONE THE ELECTRICAL LOCK INSIDE THE DOOR TO LOCK IT."~60,478 mi, complaint #1607591
  46. #46

    steering column

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, THE STEERING COLUMN SEIZED. IN ADDITION, THE LIFTGATE OPENED INDEPENDENTLY. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND DRIVEN TO THE CONTACT'S RESIDENCE. THE S…"~63,606 mi, complaint #1414135
    • "WHILE DRIVING ON A COUNTY ROAD, MY WIFE EXPERIENCED A SUDDEN LOSS OF POWER STEERING. THE INSTRUMENT PANEL BEHIND THE STEERING WHEEL DISPLAYED A POWER STEERING ASSIST FAILURE NOTIFICATION. WHEN SHE RESTARTED THE VEHICLE, THE NOTIFICATION WENT AWAY AND THE POWER…"~85,000 mi, complaint #1645431
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE STEERING FAILED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BANNER FORD, LOCATED AT [REDACTED ADDRESS] MANDEVILLE, LA 70471)…"~98,381 mi, complaint #1403408
  47. #47

    catalytic converter

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE HEAT SHIELD ON THE UNDERCARRIAGE OF THE CAR IS VERY CHEAPLY MADE AND IS FALLING APART. IT IS BASICALLY FIBERGLASS INSULATION COVERED WITH SHINY ALUMINUM FOIL. IT IS VERY FLIMSY AND EXPOSED TO THE ELEMENTS. THE SHIELDING HAS TORN LOOSE AND IS NOW HANGING DO…"~8,400 mi, complaint #1033240
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING REGULAR MAINTENANCE PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE HEAT SHIELD THAT GUARDED THE CATALYTIC CONVERTER DETACHED. THE CONTACT MENTIONED THAT HE W…"~24,800 mi, complaint #1115898
    • "WENT IN FOR AN OIL CHANGE AND MY HUSBAND WAS ADVISED THAT THE HEAT SHIELD OVER THE CATALYTIC CONVERTER APPEARED TO BE DISINTEGRATING. THE TECHNICIAN SUGGESTED IT WOULD BE A FIRE HAZARD AND NEEDED TO BE REPAIRED ASAP. WE WENT TO IMMEDIATELY TO THE FORD DEALER…"~29,991 mi, complaint #1180675
    • "FIRE HAZARD. I HEARD STRANGE VIBRATING SOUNDS INSIDE THE CABIN. FROM THE OUTSIDE I NOTICED A PIECE OF ALUMINUM TOUCHING THE GROUND. THIS TURNED OUT TO BE THE CATALYTIC CONVERTER HEAT SHIELD THAT BECOME COMPLETELY UNWRAPPED. THE FLIMSY HEAT SHIELD IS MADE OF…"~106,000 mi, complaint #1453524
  48. #48

    heater core and blower

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "HEAT GAUGE GOES TO NORMAL BUT LITTLE TO NO HEAT. AIR CONDITIONER HAD TO BE REPAIRED BY MIKE BASS FORD SHEFFIELD OHIO I HAVE CHANGED ROTORS ,CALIPERS AND BRAKE PADS 2 TIMES IN 2 YEARS AND 8000 MILES I PURCHASED THE CAT 09/28/2017 WITH 30849 MILES"~30,988 mi, complaint #1632195
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE HEATING SYSTEM FAILED TO TURN ON. THE CONTACT STATED THAT COOLANT WAS APPLIED TO THE VEHICLE, HOWEVER WAS EMPTY WEEKS LATER. THE VEHICLE WAS TAKEN TO A LOCAL DEA…"~42,000 mi, complaint #1430900
  49. #49

    software or update

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "RECALL 13V583 FOR THE 1.6L ENG FIRE WAS ACCOMPLISHED 05-12-14.I DROVE THE ESCAPE HOME AND NOTICED THE LOWER LEFT CORNER OF THE TRIP DISPLAY PAGE,THE HOURS DRIVEN WAS REPLACED WITH MPG DISPLAY. THE NUMBERS KEPT RECALCULATING A SET OF NUMBERS EVERY SECOND ,THIS…"~15,655 mi, complaint #1064573
    • "ON AUGUST 30, 2013, I WAS SLOWING DOWN TO PULL INTO A DRIVEWAY AND THE CAR LOST ALL POWER. LUCKILY, I WAS AT THE DRIVEWAY AND IT WAS DOWNHILL SO THE CAR ROLLED IN. I COULDN'T FIGURE OUT WHAT WAS GOING ON AT FIRST. I CALLED THE DEALER IMMEDIATELY AND WAS TOLD T…"~15,655 mi, complaint #1011875
  50. #50

    brake pads and rotors

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR ROTORS WERE DETERIORATING PREMATURELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS…"~19,500 mi, complaint #1189411
    • "EXCESSIVE REAR BRAKE WEAR RESULTING IN NEED FOR NEW ROTORS AND PADS AT LESS THAN 20K MILES. OWNER HAS COMPLAINED TO DEALER AT THAT TIME AND WAS TOLD SYSTEM WAS OK. BY 30K MILES REAR BRAKES HAD TO BE REPLACED DUE TO SEVERE SCORING OF ROTORS AND PADS WORN THROU…"~20,000 mi, complaint #1268382
    • "TOOK CAR IN FOR OIL CHANGE. DEALER ADVISED THAT LEFT REAR BRAKE PAD WAS WORN TO 1MM AND THAT ROTORS NEEDED REPLACING. BRAKES, ESPECIALLY, REARS, SHOULD NOT NEED REPLACING AT 25,000 MILES AND IT WAS ONLY THE LEFT THAT WAS WORN. DEALER INDICATED THAT IT APPEA…"~25,000 mi, complaint #1203024
  51. #51

    corrosion and rust

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BOTH REAR DOORS ARE RUSTING FROM THE INSIDE OUT AT THE BOTTOM OF THE DOORS. THIS WAS NOTICED TWO MONTHS AGO."~27,100 mi, complaint #1405851
  52. #52

    fuel injector

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "VEHICLE STALLS OUT WHEN ACCELERATING AFTER STARTING AND ALSO WHEN ACCELERATING IN HIGHWAY DRIVING. RECENTLY IN HEAVY TRAFFIC. BARELY AVOIDED ACCIDENT. HAVE TO SHUT OFF AND RESTART. LOCAL DEALER IS SERVICING FUEL SYSTEM AT THIS TIME.THE SERVICE REP STATED THAT…"~67,750 mi, complaint #1336627
    • "MY 2013 FORD ESCAPE HAS DEMONSTRATED THE SAME PROBLEMS WITH THE FUEL INJECTOR (SPECIFICALLY THE CANISTER PURGE VALVE SOLENOID) THAT WAS PART OF LAST FALL'S FOCUS RECALL. I HAD A PROBLEM LAST FALL WITH MY CAR WHINING, ROCKING WHEN IN STOP AND GO TRAFFIC, SMELLI…"~98,000 mi, complaint #1604543
    • "AFTER STARTING THE CAR WILL START TO STUTTER EVEN WHEN PRESSING THE GAS AND WILL STALL. SOMETIMES IT WILL START AND RUN FINE FOR A FEW MINS AND THEN WHEN DEPRESSING THE BRAKE TO STOP AT A LIGHT OR TURN, IT WILL DIE AGAIN AFTER STUTTERING. IT WILL STUTTER AND D…"~112,885 mi, complaint #1654695
  53. #53

    parking brake

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "PARKED THE VEHICLE IN MY DRIVEWAY. VEHICLE WAS IN PARK WHEN I TURNED THE IGNITION OFF. VEHICLE BEGAN ROLLING BACKWARDS AS I WAS ATTEMPTING TO LEAVE THE VEHICLE. VEHICLE ROLLED BACKWARDS INTO A TREE DAMAGING THE LIFTGATE, REAR BUMPER AND EXHAUST COMPONENTS.…"~65,000 mi, complaint #1500256
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS IN A DRIVEWAY AND IT STARTED TO ROLL BACKWARDS. THE CONTACT ATTEMPTED TO RE-ENTER THE VEHICLE TO STOP IT WHILE IT WAS ROLLING BACKWARDS AND WAS KNOCKED OUT OF THE VEHICLE AND ONTO…"~120,000 mi, complaint #1692517
  54. #54

    sunroof

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE SUNROOF SHATTERED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTA…"~12,000 mi, complaint #1010386
    • "I WAS DRIVING BACK FROM SEATTLE TO OLYMPIA ON FEB 8, 2017. IT WAS AROUND 40 DEGREES AND RAINY ON AND OFF ALL DAY. AS I WAS MAKING IT INTO TACOMA, I SUDDENLY HEARD A HUGE BOOM, LIKE AN EXPLOSION OR SHOT GUN SOUND WHICH MADE ME PANIC. THEN ALL OF A SUDDEN I WAS…"~59,000 mi, complaint #1356752
    • "MY WIFE WAS DRIVING AND THE SUNROOF JUST EXPLODED ALL OVER HER AND MY DAUGHTER. SHE WAS IN AN AREA WHERE NOTHING COULD HAVE FALLEN ON IT. SHE SAID IT SOUNDED LIKE A GUNSHOT."~108,000 mi, complaint #1393458
  55. #55

    transfer case awd

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CAR HAD PROBLEMS SHIFTING. TRANSFER CASE WAS REPLACED. AFTER ABOUT 3 MONTHS, THE CAR HAD PROBLEMS SHIFTING AGAIN. A TRANSMISSION FAILURE WARNING CAME ON THE SCREEN AND THE CAR WOULDN'T SHIFT. THE SHIFTING PROBLEM OCCURRED COMING OUT OF PARK AND THEN BETWEEN 2…"~66,000 mi, complaint #1510415
    • "I PURCHASED MY 2013 FORD ESCAPE JULY 2015 AND FOR THE YEAR I HAD IT I WAS FAIRLY PLEASED. I HAD HEARD THE HORROR STORIES ABOUT THESE CARS CATCHING FIRE AND WAS AWARE OF THE RECALLS. I HAD BEEN TO A FORD DEALERSHIP BACK IN JUNE FOR A TUNE-UP AND ASSURED ALL REC…"~84,500 mi, complaint #1328384
  56. #56

    ac compressor and refrigerant

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY AIR CONDITIONING TURNS FROM COLD & THEN INSTANTLY TO WARM. THE BLOWER IS STILL ON BUT NOT AS STRONG WHEN IT TURNS WARM. IF ENGINE IS TURNED OFF AND THEN BACK ON THE AIR COMES ON COLD. SPEED DOES NOT SEEM TO BE A FACTOR FOR IT HAPPENS AT DIFFERENT TIMES, I…"~55,000 mi, complaint #1494955
    • "VEHICLE HAS BEEN TAKEN IN MULTIPLE TIMES TO EVACUATE AND REPAIR AC COMPRESSOR LINE. EACH TIME, THE LINE BREAKS IN EXACT SAME SPOT. HAS BEEN TAKEN IN TWICE TO FORD DEALER, 3 TIMES TO A MIDAS, AND 4 TIMES TO A LOCAL MECHANIC. LINE HAS BROKEN SAME PLACE EVERY…"~86,000 mi, complaint #1589094
  57. #57

    driveshaft axle cv

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AXEL SEAL WAS DAMAGED CAUSING TRANSMISSION FLUID TO LEAK. HOWEVER, THERE WAS NO SIGN OF A LEAK DUE TO IT CAKING ON TO THE UNDERCARRIAGE CAUSING THE TRANSMISSION TO FRY."~103,000 mi, complaint #1719333
  58. #58

    emissions aftertreatment

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I AM STATIONED IN GERMANY WITH THE US MILITARY AND HAVE TAKEN MY FORD TO THE : FORDGARAGE, MERKURSTR.11 67663 KAISERSLAUTERN +49 0631 41 65 0 FOR ALL RECALLS AND SERVICES. MY PROBLEM/COMPLAINT: MY ENGINE/EMISSIONS LIGHT COMES ON AND STAYS ON( NO BLIN…"~19,500 mi, complaint #1183176
    • "FORD CHQ EXTENDED THE WARRANTY ON 2013 ESCAPES DUE TO NUMEROUS ISSUES. DURING THIS WARRANTY PERIOD, MY EMISSIONS SENSOR FAILED, NEEDS TO BE REPLACED & FORD IS REFUSING TO REPAIR IT STATING 'EMISSIONS IS EXCLUDED FROM THIS WARRANTY'. THE REPAIR COST IS $375 & M…"~82,000 mi, complaint #1351540
  59. #59

    mirror

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON TITANIUM MODELS, THE HVAC VENTS HAVE A CHROME SURROUND. THIS CHROME SURROUND CAUSES A BAD REFLECTIVITY PROBLEM WITH THE OUTSIDE REAR VIEW MIRRORS ON DAYS WITH STRONG SUNLIGHT, WHICH MAKES IT HARD TO USE THE EXTERIOR MIRRORS. BOTH THE PASSENGER AND DRIVERS…"complaint #972266
    • "THE SIDE VIEW MIRROR ON THE DRIVERS SIDE HAS A WAVE IN THE GLASS THAT MAKES VIEWING VERY DIFFICULT. I'VE HAD IT REPLACED TWICE, SO IT MUST BE AN INTENTIONAL PART OF THE MIRROR, BUT IS NAUSEATING DURING DRIVING... *TR"complaint #974652
  60. #60

    starter

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHEN THE START BUTTON OF THE VEHICLE IS PRESSED, THE INSTRUMENT CLUSTER AND SYNCH PANEL OF THE VEHICLE WILL ENERGIZE BUT THE STARTER MOTOR WILL NEITHER TURN OVER NOR ENGAGE. THIS PROBLEM IS INTERMITTENT AND HAS NEITHER BEEN REPRODUCED NOR CORRECTLY DIAGNOSED…"~4,580 mi, complaint #988941
    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO ACCELERATE AND STALLED WITHOUT WARNING. AFTER THE VEHICLE STALLED, THE CONTACT PUSHED THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO PERKINS…"~190,000 mi, complaint #1739716
  61. #61

    timing belt or chain

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE CAM PHAZOR USED IN THE 2013 FORD ESCAPE VARIABLE VALVE TIMING SYSTEM FAILED AFTER ONLY ONE WEEK AND 750 MILES. WE NOTICED THE VEHICLE WAS HARD TO START, IDLED ROUGH, AND HESITATED. THIS IS A BRAND NEW VEHICLE. WE PURCHASED THIS CAR IN EAST TENNESSEE ON…"~731 mi, complaint #993840
  62. #62

    wheel bearing

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "RIGHT FRONT DRIVER SIDE WHEEL BEARING FAILS TWICE -- LOCKED UP WHILE DRIVING ON EXPRESSWAY. WAS NOT DRIVABLE."~65,000 mi, complaint #1690995
  63. #63

    adas blind spot

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CROSS TRAFFIC WARNING SYSTEM IS OVERLY SENSITIVE AND PROVIDES FALSE WARNINGS. THIS CREATES A DISTRACTION FROM DRIVING. WHEN THE TRANSMISSION IS IN REVERSE THE CROSS TRAFFIC WARNING SYSTEM WILL ALARM WHEN VEHICLES ARE APPROXIMATELY 50 FEET AWAY OR WHEN TRAFFIC…"~700 mi, complaint #941116
  64. #64

    adas collision warning

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED, THE FRONT COLLISION CHIME BEGAN TO SOUND. THE CONTACT STATED THERE WAS SNOW ON THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIANS…"~11,000 mi, complaint #1025358
  65. #65

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was attempting to move the vehicle which had been parked on the street in front of my residence into the driveway so it would be out of the way of the scheduled street sweeping. I could typically just reverse right angle the vehicle into the driveway. Howeve…"complaint #1777655
  66. #66

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS AT A RED LIGHT ON A FREEWAY EXIT. MY CRUISE CONTROL HAD BEEN SET TO 65 MPH, AND WHEN I ACCIDENTLY TAPPED THE RESUME LEVER, THE CAR ACCELERATED RAPIDLY. HITTING THE BRAKES DID NOT STOP THE CAR BEFORE IT HIT THE CAR IN FRONT OF ME. THE CRUISE CONTROL CA…"~6,300 mi, complaint #950705
  67. #67

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I BOUGHT MY VEHICLE IN JUNE OF 19 WITH 91 THOUSAND MILES. IN 3MOS. MY ENGINGINE BEGAN TO VIBRATE. MY HOOD WAS VIBRATING AND TRANS WAS SHIFTING HARD AND JUMPING IN AND OUT. TOOK IT TO FORD IN MESQUITE TX. I PAID 800 + DOLLARS FOR MOTOR MOUNT. TWO DAYS LATER…"~91,000 mi, complaint #1732098
  68. #68

    interior trim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TO WHOM IT MAY CONCERN, MY 2013 FORD ESCAPE IS EXPERIENCING CRACKING IN THE LEATHER OF THE FRONT SEAT BOLSTER. IT IS SUCH A FRUSTRATING PROBLEM TO HAVE ON A CAR THAT IS ONLY THREE YEARS OLD. THERE IS A TSB #15-0129 IN REFERENCE TO THIS APPARENTLY KNOWN PROB…"~42,000 mi, complaint #1344547
  69. #69

    paint and clearcoat

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE PAINT ON MY 2013, THAT HAS NEVER BEEN IN AN ACCIDENT IS WEARING OFF IN MULTIPLE PLACES. IT LOOKS AS THOUGHT A POOR JOB WAS DONE APPLYING THE PAINT AS MY CAR HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS 45,000 MILES ON IT. I HAVE BEEN QUOTED $2500 TO HAVE I…"complaint #1676891
  70. #70

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEATBACK BECAME LOOSE AND ERRONEOUSLY RECLINED. THE VEHICLE WAS TAKEN TO THE DEALER (BRANDON FORD IN BRANDON, FL) WHERE IT WAS DIAGNOSED THAT THE SEAT FRAME WAS CRACKED.…"~38,000 mi, complaint #1390797
  71. #71

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WARNING LIGHT FAILED TO GO ON FOR A FLAT TIRE. LIGHT WENT ON WHEN TIRE WAS REMOVED. AFTER TEMPORARY TIRE WAS PUT ON 3 DIFFERENT LIGHTS KEPT FLASHING ON AND OFF WHEN DRIVEN. *TR"complaint #934499
  72. #72

    transmission cvt

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Going 70 mph on the interstate and the transmission filter clogged causing the vehicle to be unable to drive . Under further investigation The transmission chain cover that is made of plastic was chewed up by the transmission and caused the transmission filter…"complaint #1846683
  73. #73

    unknown

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I am really uncertain due to the fact that when I was experiencing problems with this car , ford and other licensed mechanic shops were not able diagnose what was wrong with my car . I was denied service by ford on 2 occasions and by time the car was past a si…"complaint #1850787

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 12V319000, 12V336000, 12V431000, 12V551000, 13V085000, 13V583000, 13V584000, 14V164000, 14V237000, 14V239000, 14V495000, 14V597000, 15V813000, 16V643000, 18V471000, 20V331000, 22V413000, 26V011000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD ESCAPE directly.