2015 FORD EDGE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    6 stranded, 54 unsafe

    60
    incidents
    Typical range: 2,000–26,500 mi

    Median 8,000 mi, based on 89 reports (8% had no usable mileage)

    • "IN A PARKING GARAGE, TURNING RIGHT AT SLOW SPEED AND VEHICLE STALLED. NO WARNING, ALL WAS GOING SMOOTH UNTIL VEHICLE JUST STALLED. VEHICLE RESTARTED. INFORMED DEALER. DEALER SERVICE DEPARTMENT "REPROGRAMED PCM PER TSB 15-0123". THOUGHT ALL WAS TAKEN CAR…"~600 mi, complaint #1282642
    • "I WAS DRIVING IN TRAFFIC, A CONSTRUCTION ZONE. I MERGED INTO THE FINAL LANE AND PUSHED THE GAS TO ACCELERATE. THE VEHICLE JUST STARTED SLOWING DOWN. THE ENGINE HAD DIED COMPLETELY. NO WARNING LIGHTS OF ANY KIND BEFOREHAND. IT JUST STOPPED RUNNING. THE GREEN LI…"~2,100 mi, complaint #1215167
    • "MULTIPLE TIMES THE CAR SUDDENLY LOST ALL POWER. ENGINE SHUTS OFF, POWER STEERING GONE AND ALL THE WARNING LIGHTS ON THE DASH LIGHT UP. THIS HAS HAPPENED ON EXPRESSWAYS, CITY STREETS AND COUNTRY ROADS, EACH TIME IMPEDING THE FLOW OF TRAFFIC AND PEOPLE DON'T RES…"~8,000 mi, complaint #1327589
    • "PULLED UP TO A RED LIGHT AND WAITED UNTIL THE LIGHT TURNED GREEN. THEN I ATTEMPTED TO ACCELERATE AND THE THE ENGINE SHUT OFF; HOWEVER, IT IS POSSIBLE THAT THE ENGINE SHUT OFF WHILE THE CAR WAS STOPPED PRIOR TO ACCELERATING. A WARNING CAME UP ON THE VEHICLE DIS…"~28,030 mi, complaint #1287357
    • "The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle independently turned off. The contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that the check engine warning…"~160,000 mi, complaint #1972438
  2. #2

    glass and windshield

    56 unsafe, 1 annoyance

    57
    incidents
    Typical range: 34,000–66,000 mi

    Median 51,000 mi, based on 47 reports (27% had no usable mileage)

    • "THE REAR GLASS VISTA ROOF PANEL CRACKED ALONG THE ENTIRETY OF THE GLASS ROOF. CRACKS ALL ALONG EVERY EDGE OF THE GLASS THAT DON'T INTERSECT WITH EACH OTHER AND FORD CLAIMS THAT ONE AREA HAD TO BE THE POINT OF IMPACT. THERE IS NO WAY POSSIBLE FOR GLASS TO CRA…"~2,027 mi, complaint #1196100
    • "NOTED TODAY THAT THE REAR SECTION OF THE VISTA GLASS ROOF IS CRACKED ON OUR 2015 FORD EDGE."~35,650 mi, complaint #1465816
    • "THE BACK SECTION OF THE PANORAMIC SUNROOF GLASS HAS DEVELOPED A CRACK. NO OBVIOUS EXTERNAL STRIKE. THE VEHICLE IS PARKED INSIDE IN A TEMPERED ENVIRONMENT. WHEN SEARCHING FOR GLASS REPLACEMENT, I FOUND A NUMBER OF SIMILAR COMPLAINTS."~51,000 mi, complaint #1629850
    • "I HAVE A 2015 FORD EDGE AND AS I WAS DRIVING HOME LAST NIGHT ON THE HIGHWAY, I HEARD A LOUD POP. I LOOKED IN MY REAR VIEW MIRROR AND NOTICED MY REAR WINDOW SHATTERED. I WAS NOT INVOLVED IN AN ACCIDENT AND NOTHING HIT MY CAR. I CAME OFF THE HIGHWAY AND PULLED I…"~66,000 mi, complaint #1625898
    • "WHILE PARKED IN MY HOME GARAGE, ABOUT 3-5 MIN AFTER TURNING OFF MY VEHICLE, THE BACK WINDOW EXPLODED AND SHATTERED. THE EXPLOSION WAS LOUD ENOUGH TO BE HEARD THROUGHOUT THE INSIDE THE HOUSE WITH THE GARAGE DOOR SHUT. TIME WAS APPROXIMATELY 8:30 PM. PRIOR TO P…"~140,000 mi, complaint #1638829
  3. #3

    engine internal

    4 stranded, 44 unsafe, 2 broken, 1 annoyance

    51
    incidents
    Typical range: 70,000–127,000 mi

    Median 100,000 mi, based on 62 reports (35% had no usable mileage)

    • "The contact's mother owns a 2015 Ford Edge. The contact performed a minor service on the vehicle. The contact stated that the vehicle was idling roughly, and the check engine warning light was illuminated. The contact replaced the spark plugs and the valve cov…"~38,000 mi, complaint #2119889
    • "THE 2015 FORD EDGE STARTED TO NOT BLOW HOT AIR, AND EVENTUALLY THE CHECK ENGINE LIGHT TURNED ON. TOOK IT TO THE DEALER AND THEY TELL ME IT NEEDED A NEW ENGINE, BUT IT WAS COVERED. THE DEALER EXPLAINED THAT THERE IS A BULLETIN TCB IS # 19-2346. HOWEVER, TODAY…"~54,000 mi, complaint #1722286
    • "The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that coolant was leaking into cylinder #1, causing dam…"~80,000 mi, complaint #1854538
    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN ABNORMALLY LOUD SOUND EMANATED FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED…"~109,000 mi, complaint #1645786
    • "The contact owns a 2015 Ford Edge. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as needed. The contact slightly released and then depressed the accelerator pedal to drive as needed. The check engine warning light…"~199,000 mi, complaint #2058313
  4. #4

    brake hydraulics

    40 unsafe, 2 annoyance

    42
    incidents
    Typical range: 60,000–144,500 mi

    Median 87,000 mi, based on 37 reports (45% had no usable mileage)

    • "BRAKES SQUEAK LOUDLY WHEN THE WEATHER IS HOT OR AFTER DRIVING THE CAR FOR 45 AND RETURNING TO THE CAR TO DRIVE AFTER AN HOUR OR TWO OF NOT DRIVING. THE BRAKES BECOME TOUCHY AND BITE WHEN RETURNING TO DRIVE AFTER THE CAR SITS FOR AN HOUR OR SO. WHEN STOPPING SU…"~1,000 mi, complaint #1322978
    • "AS I WAS PULLING OUT OF A PARKING SPOT MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR BOARD. I WAS TRAVELING WITH MY CHILD AT THE TIME AND BEING UNSURE OF WHAT WAS GOING ON I DROVE THE VEHICLE ACROSS A BRIDGE BACK TO MY COUNTY TO THE CLOSEST REPAIR FACILITY I CO…"~50,000 mi, complaint #1745223
    • "THE BRAKE HOSE SPLIT WHILE DRIVING. I LOST BRAKE PEDAL. THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO DECREASE IN SPEED. I WAS FORCED TO COAST INTO A PARKING LOT. *TR"~67,000 mi, complaint #1662151
    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNKNOWN RATE OF SPEED, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD BUT THE VEHICLE DID NOT REDUCE IN SPEED; THEREFORE, SHE WAS FORCED TO APPLY HER EMERGENCY BRA…"~87,000 mi, complaint #1720968
    • "The contact owns a 2015 Ford Edge. The contact stated while driving out the driveway and depressing the brake pedal, the brake pedal went to the floorboard. The brake fluid warning light was illuminated. The contact checked the brake fluid level and noticed th…"~169,355 mi, complaint #1882210
  5. #5

    sunroof

    32 unsafe, 5 broken, 3 annoyance

    40
    incidents
    Typical range: 28,000–54,000 mi

    Median 38,000 mi, based on 37 reports (20% had no usable mileage)

    • "REAR PANEL ON PANORAMIC SUNROOF CRACKED. DEALER CLAIMS WARRANTY WILL NOT COVER GLASS. 5200 MILES ON CAR. LESS THAN A YEAR OLD. NOT SURE WHEN IT HAPPENED. OPENED SHADE YESTERDAY AND NOTICED IT FOR FIRST TIME. NO OBVIOUS ROCK CHIP."~5,216 mi, complaint #1292522
    • "SPONTANEOUS 30 INCH CRACK TO THE FRONT PANEL OF THE PANORAMIC SUNROOF. CONCERN FOR DEFECTIVE GLASS."~30,000 mi, complaint #1497299
    • "MOON ROOF WILL NOT CLOSE. OUT OF ALIGNMENT.....2ND TIME THIS HAPPENED. FIRST TIME WAS AFTER DEFECTIVE GLASS FIXED AS GLASS HAD RANDOM CRACKS. CAR WAS PARKED BOTH TIMES WHEN THESE PROBLEMS OCCURRED. ONE IN SUMMER, NEXT IN WINTER."~40,000 mi, complaint #1530414
    • "DISCOVERED NON-IMPACT WAVY CRACKS ON THE BACK PANEL OF MY PANORAMIC SUNROOF AS IT WAS PARKED IN A PARKING LOT AT WALGREEN'S. WAS NOT PARKED UNDER ANY TREES OR OTHER STRUCTURES. CAR STAYS IN GARAGE AND ROOF IS RARELY USED. UPON AN INTERNET SEARCH, THIS APPEARS…"~53,000 mi, complaint #1694969
    • "THE PANORAMIC SUNROOF CRACKED TOWARDS THE FRONT WITH NO DAMAGE OR HIT TO CAUSE IT. AFTER RESEARCHING IT SEEMS TO BE A COMMON PROBLEM WITH THE FORD EDGE SUNROOFS."~99,000 mi, complaint #1697774
  6. #6

    other

    1 stranded, 13 unsafe, 16 annoyance

    30
    incidents

    Commonly reported, insufficient mileage data - n=15, median 87,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S DOGS WERE INSIDE THE PARKED VEHICLE, ONE OF THEM DEPRESSED THE PARK ASSIST BUTTON THAT WAS LOCATED ON THE CENTER CONSOLE OF THE FRONT PASSENGER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE BEGAN PARKI…"~5,700 mi, complaint #1269741
    • "I WAS INFORMED THERE IS A RECALL NOTICE ON THIS PROBLEM IN AUGUST 2020. NOTHING HAS HAPPENED SINCE. I HAVE NOT EXPERIENCED ANY PROBLEMS WITH MY VEHICLE. I AM JUST CURIOUS ABOUT WHEN THERE MIGHT BE A REMEDY."~50,000 mi, complaint #1742024
    • "The contact owns a 2015 Ford Edge. The contact stated while parked in his driveway, the vehicle rolled backward into the neighbor's yard across the street. No one was injured. There were no warning lights illuminated. The vehicle was not taken to a dealer or i…"~85,000 mi, complaint #1819726
    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE LUG WRENCH THAT CAME WITH THE VEHICLE FOR REMOVING THE LUG NUTS FAILED TO FIT THE LUGS CORRECTLY. THE VEHICLE WAS TAKEN TO ALL NATION FORD ORANGE PARK ([REDACTED ADDRESS], JACKSONVILLE, FL 3224…"~87,000 mi, complaint #1472389
    • "RECALL LETTER RECEIVED IN SEPTEMBER STATING REPAIRS TO BE COMPLETED BY END OF 1ST QUARTER OF 2021. CONTACTED FORD MID-MARCH (END OF 1ST QUARTER) -- STILL NO REPAIRS AND NO INDICATION OF WHEN THIS RECALL WILL BE TAKEN CARE OF BY FORD. "~960,000 mi, complaint #1740256
  7. #7

    transmission automatic

    4 stranded, 23 unsafe, 1 broken

    28
    incidents
    Typical range: 22,000–102,000 mi

    Median 68,000 mi, based on 31 reports (28% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST STEERING AND BRAKING ABILITY, BUT THE VEHICLE WAS STILL IDLING. ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO A PARKING LOT AND HAD IT TOWE…"~4,500 mi, complaint #1276181
    • "I OWN THIS 2015 EDGE FOR LESS THAN A YEAR AND LESS THAN 15,000 MILES. DRIVING ON A SUNDAY AFTERNOON AT 35 MILES PER HOUR TO PICK PUMPKINS AND THE TRANSMISSION JUST STARTS SPINNING. WE PULL OVER AND TRANSMISSION IS COMPLETELY SHOT WILL NOT MOVE CAR. CALL AA…"~14,600 mi, complaint #1336157
    • "MY WIFE AND I OWN A 2015 FORD EDGE WITH APPROXIMATELY 65K MILES. IT IS A DAILY DRIVER FOR MY WIFE. THE VEHICLE STARTED MAKING A BAD RATTLING NOISE A COUPLE DAYS AGO. WE ALREADY HAD AN APPT. FOR AN OIL CHANGE AT THE LOCAL FORD DEALERSHIP SO I TOLD HER NOT TO…"~65,000 mi, complaint #1697524
    • "The contact owns a 2015 Ford Edge. The contact stated that while driving at various speeds, the vehicle made an abnormally loud clicking sound. The contact received notification of Ford Campaign Number: 22N12 (Rattle Noise at the Transmission Bellhousing Area…"~78,471 mi, complaint #2181282
    • "The contact owns a 2015 Ford Edge. The contact stated that while driving at approximately 5 MPH, the transmission failed to shift as needed. The vehicle was towed to a dealer where it was diagnosed that the transmission and engine needed to be replaced. The tr…"~152,742 mi, complaint #1970347
  8. #8

    throttle and pedal

    23 unsafe

    23
    incidents
    Typical range: 5,000–11,000 mi

    Median 8,000 mi, based on 39 reports (0% had no usable mileage)

    • "ELECTRONIC THROTTLE BODY FAILURE. VEHICLE LOST ALL ENGINE POWER AND ENTERED LIMP MODE AT [REDACTED ADDRESS]. WARNING LIGHTS CAME ON & NO NOTICE GIVEN. HAD TO IMMEDIATELY PULL OVER TO SIDE OF HIGHWAY. NEARLY LOST CONTROL OF VEHICLE AND ALMOST CRASHED. DEALER ST…"~3,000 mi, complaint #1335630
    • "MY CAR IS FORD EDGE 2015 WITH ONLY 6000 MILES ON IT. I WAS ENTERING THE RAMP ON A FREEWAY AND WHEN ATTEMPTED TO ACCELERATE THE CAR JUST SHUT OFF BY ITSELF. I BLOCKED THE WHOLE ROAD BECAUSE COULD NOT MOVE. NO CHECK ENGINE LIGHT WAS ON JUST A MESSAGE DISPLAYED…"~6,000 mi, complaint #1294358
    • "WHILE DRIVING ON THE FREEWAY THE CAR COMPLETELY TURNED OFF THREE TIMES. THE MESSAGE WHICH APPEARED WAS "HILL START UNAVAILABLE". WE HAD IT TOWED TO THE DEALER. WE WERE TOLD IT WAS THE THROTTLE AND TOLD THAT THEY COULD NOT GUARANTEE THAT IT WOULD NOT HAPPEN A…"~8,900 mi, complaint #1309528
    • "DRIVING DOWN MAJOR HIGHWAY. CAR ENGINE LURCHED AND THEN SUDDENLY LOST ALL ACCELERATION POWER. HAD TO COAST TO A STOP BY SIDE OF HIGHWAY. ENGINE CONTINUED RUNNING VERY ROUGHLY. NO ACCELERATION OR ABILITY TO DRIVE. DEALERSHIP DEEMED IT A ELECTRONIC THROTTLE…"~12,000 mi, complaint #1295026
    • "MY 2015 FORD EDGE SUDDENLY LOST POWER WITHOUT ANY WARNING AS I WAS DRIVING AT A SLOW SPEED ON MY RESIDENTIAL STREET. FORTUNATELY I WAS NOT IN A HIGH-SPEED TRAFFIC AREA, AS THIS SITUATION IS OBVIOUSLY A SERIOUS ONE. THE NEXT DAY I TOOK MY CAR TO THE DEALER A…"~21,000 mi, complaint #1323434
  9. #9

    engine cooling

    2 stranded, 19 unsafe

    21
    incidents

    Commonly reported, insufficient mileage data - n=11, median 71,000 mi, no reliable range below 25 reports.

    • "I PURCHASED A 2015 FORD EDGE TITANIUM ON APRIL 23, 2015. AROUND FEBRUARY 2016, I BEGAN NOTICING AND HEARING THE VEHICLE MAKE A LOUD NOISE (RARING UP OF THE ENGINE} WHEN IN THE PARK POSITION OR WHEN DRIVING. THE NOISE APPEARS LOUDER WHEN IN THE PARK POSITION.…"~18,109 mi, complaint #1292754
    • "ENGINE LIGHT KEPT COMING ON AND THEN TURNING OFF. HAD CAR INSPECTED AND THERE WAS A MISFIRE IN CYLINDER 3. AFTER FURTHER INSPECTION, THERE IS COOLANT LEAKING INTO THE 3RD CYLINDER. THE ONLY FIX IS TO REPLACE THE ENGINE. *TR"~60,000 mi, complaint #1667769
    • "The contact owns a 2015 Ford Edge. The contact stated while driving 40 MPH, the engine power was reduced, and the vehicle failed to accelerate as needed. The engine power reduced, and lower engine temperature messages were displayed. The vehicle was towed to t…"~65,000 mi, complaint #1921723
    • "LOST ANTIFREEZE..NO LEAKS..2 QTS WEEK..HOLDS 21PSI TEST ONE HOUR..OVERHEATED ONE TIME WHILE IDLING IN DRIVWAY"~75,000 mi, complaint #1492935
    • "I HAVE WHAT APPEARS TO BE A COOLANT LEAK WITH ANY WARNING WHATSOEVER I PURCHASED THE CAR USED (ONE OWNER) 3 MONTHS AGO"~85,000 mi, complaint #1709636
  10. #10

    engine head gasket

    19 unsafe

    19
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, she smelled a burning odor inside the cabin of the vehicle. After pulling over to visually inspect the engine compartment, she observed black smoke coming from th…"~90,000 mi, complaint #1904882
    • "The contact owns a 2015 Ford Edge. The contact stated while driving 30 MPH, the message "Engine Coolant Over temperature" was displayed. The contact pulled to the side of the road and opened the hood. Upon inspecting the coolant level, the contact noticed that…"~106,000 mi, complaint #1935153
    • "The contact owns a 2015 Ford Edge. The contact stated while driving at highway speeds, the engine temperature gauge indicated that the engine was overheating with the check engine warning light illuminated. After adding coolant there was white smoke coming fro…"~114,000 mi, complaint #1910824
    • "The contact owns a 2015 Ford Edge. The contact stated that the check engine warning light illuminated, and a message of cylinder #2 misfire was displayed. The contact took the vehicle to a certified mechanic who stated that coolant was leaking into the cylinde…"~147,410 mi, complaint #1851663
  11. #11

    acceleration loss or hesitation

    18 unsafe

    18
    incidents
    Typical range: 6,000–17,000 mi

    Median 9,500 mi, based on 27 reports (7% had no usable mileage)

    • "THEE TIMES NOW MY EDGE HAS LOST POWER WHILE DRIVING. THE FIRST TIME WAS MAKING A LEFT U-TURN IN A RESIDENTIAL NEIGHBORHOOD. THE SECOND TIME WAS MAKING A RIGHT TURN INTO A DRIVE-THRU DRIVEWAY. THE THIRD TIME WAS IN A GROCERY STORE PARKING LOT WHILE STOPPED, WAI…"~835 mi, complaint #1255304
    • "AT 6200 MILES ON A CLEAR WARM DAY OF ABOUT 95 DEGREES, AT ABOUT 40MPH ON A FLAT CITY ROAD, THE CAR LOST ALL POWER OF ACCELERATION, AND I HAD TO PULL OVER AND COME TO A COMPLETE STOP. THE ENGINE LIGHT AND A WRENCH LIGHT APPEARED ON THE DASH DISPLAY, AND HILL ST…"~6,200 mi, complaint #1314092
    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE SEVERAL TIMES, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN OVER 5 MPH. THE DEALER DIAGNOSED THAT THE THROTTLE BODY FAILED. THE DEALER ALSO STATED THAT THERE WERE M…"~9,300 mi, complaint #1288935
    • "VEHICLE LOST POWER, ENGINE CONTINUED TO RUN BUT WOULD NOT MOVE. PROBLEM STARTED AFTER STOPPING AT LIGHT. DEALERSHIP SAID THROTTLE BODY PROBLEM AND RESET COMPUTER. THIS HAS HAPPENED ON SEVERAL OCCASIONS BUT IT DOES NOT STORE CODE, SO THEY WILL NOT FIX IT. I HA…"~14,000 mi, complaint #1319986
    • "WHEN ACCELERATING FROM A STOP LIGHT, THE VEHICLE HESITATES/STALLS AND THEN JERKS AS I TRY TO ACCELERATE AGAIN. THIS HAS HAPPENED SEVERAL TIMES."~63,000 mi, complaint #1541686
  12. #12

    steering electric assist

    18 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=21, median 74,000 mi, no reliable range below 25 reports.

    • "ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING AT LESS THAN 1000 MILEAGE, WHILE DRIVING LOW SPEED 20MPH IN MOTION TO OUR APARTMENT. THE POWER STEERING IS TOO HEAVY TO DRIVE SPECIALLY MAKING TURNS. SOME CARS AT THE BACK PUSH THEIR HORNS AT US AND IT'S HIGH…"~865 mi, complaint #1264642
    • "ELECTRONIC STEERING GEAR FAILED AT 39,900 MILES. $2300 TO FIX."~39,900 mi, complaint #1456410
    • "THE CAR WAS PARKED, WHEN THE IGNITION WAS TURNED ON, I NOTICED THE LOSS OF POWER STEERING, AND A SERVICE MESSAGE APPEARED STATING STEERING ASSIST FAULT, SERVICE REQUIRED."~50,000 mi, complaint #1443864
    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE STEERING WHEEL BECAME FIRM. THE CONTACT STATED THAT ADDITIONAL EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF WATERFORD ([REDACTED ADDR…"~90,000 mi, complaint #1633171
    • "The contact owns a 2015 Ford Edge. The contact stated that while making left or right turns, the steering wheel started to grind and knock. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed…"~130,000 mi, complaint #1862190
  13. #13

    wheel or rim

    1 stranded, 11 unsafe, 1 broken, 5 annoyance

    18
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "The contact owns a 2015 Ford Edge. The contact stated that while driving 40 MPH, the rear passenger's side tire became flat, and the front passenger's side tire lost a significant amount of air pressure. The contact was able to drive to the residence. The vehi…"~39,000 mi, complaint #2155310
    • "The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was in for service, the mechanic discovered that the lug nuts were deformed and very difficult to remove from the wheels. The failure was present on the lug nuts on all four wheels. T…"~48,000 mi, complaint #1949659
    • "THE WHEEL LUG NUTS SWELL UP SO THAT A 21MM WRENCH WONT FIT AND A 22MM WRENCH IS TOO LOOSE. THE LUGS ARE A TWO PIECE CONSTRUCTION AND WHAT HAPPENS IS THE INNER PIECE CA ROADS AND SWELLS THE OUTSIDE PIECE. DEALER SAYS ALL 20 NUTS HAVE TO BE REPLACED AT A COAST O…"~49,828 mi, complaint #1540112
    • "The contact owns a 2015 Ford Edge. The contact stated while driving at 10 MPH, the vehicle's front driver's side wheel detached from the body which resulted in the contact losing control of the vehicle and crashing it into parked vehicles. No air bags deployed…"~87,000 mi, complaint #1748172
    • "LUG NUTS COULD NOT BE REMOVED WITH MANUFACTURER'S LUG NUT WRENCH, AFTER A TIRE DEFLATED WHILE DRIVING ON INTERSTATE 75 IN KENTUCKY. THE WRENCH WOULD NOT FIT OVER THE LUG NUTS. AN AFTERMARKET LUG NUT WRENCH WOULD ALSO NOT REMOVE THE NUTS (21MM WAS TOO SMALL;…"~102,000 mi, complaint #1634139
  14. #14

    hv system fault reduced power

    13 unsafe

    13
    incidents
    Typical range: 5,500–28,500 mi

    Median 26,500 mi, based on 25 reports (17% had no usable mileage)

    • "ON JANUARY 4, 2016 THE VEHICLE ENTERED A SAFE MODE IN THE MIDDLE OF TRAFFIC. WITHOUT NOTICE, WHILE IN MOTION AND IN THE MIDDLE OF TRAFFIC, THE VEHICLE SHUT DOWN; DEPLOYED THE EMERGENCY BRAKES; AND ATTEMPTED TO DIAL 911. IT NEARLY CAUSED AN ACCIDENT IN THE MI…"~3,041 mi, complaint #1250080
    • "WHILE DRIVING AT 70 MPH ON A BUSY STRETCH OF HIGHWAY, THE VEHICLE JERKED SLIGHTLY, A NOTIFICATION LIGHT (ORANGE WRENCH) CAME ON SAYING TO CHECK THE OWNER'S MANUAL, AND THE ACCELERATOR CEASED TO FUNCTION. I WAS ABLE TO NAVIGATE THE CAR SAFELY TO THE SHOULDE…"~5,700 mi, complaint #1294310
    • "TURNING OFF OF SAHALEE WAY ON TO HIGHWAY 202 HIT GAS PEDAL AND CAR LUNGED AND THEN END INTO LIMP HOME MODE, HAD TO PULL OFF THE ROAD TURN THE CAR OFF AND RESTART "~26,500 mi, complaint #1266817
    • "5TH STALL 5/16/2016 TURNED LEFT ONTO THE I-90 ON RAMP, HIT THE GAS AND AT ~40 MPH THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE. PULLED SAFELY TO THE SHOULDER AND RAN THE VEHICLE HEALTH REPORT. THE REPORT SHOWS ISSUES WITH HILL ASSIST AND SAFETY RESTRAINTS…"~29,359 mi, complaint #1283135
    • "MY CAR HAS LOST ALL POWER WHILE DRIVING MULTIPLE TIMES. THE DASH SAYS "FULL POWER ACCESSORY ACTIVE". I HAVE TO PUT THE CAR IN PARK AND RESTART IT. THE LAST TIME I WAS DRIVING [REDACTED ADDRESS] SO THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION ESPECIALLY I…"~56,400 mi, complaint #1485642
  15. #15

    backup camera

    9 unsafe, 3 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "REVERSE AID CAMERA RANDOMLY TURNS ON WHILE THE CAR IS IN MOTION. WHEN THIS HAPPENS THE TRANSMISSION APPEARS TO LURCH AS IF THE TRACTION CONTROL SYSTEM IS ADJUSTING THE SPIN OF THE FRONT TIRES. WE HAVE HAD THIS INTO THE DEALERSHIP MULTIPLE TIMES AND THEY…"~8,000 mi, complaint #1360996
    • "The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the rearview camera display activated while the vehicle was in drive. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure…"~72,000 mi, complaint #2102326
    • "The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was in reverse, the backup camera failed to operate, with an error message to “See the Dealer” displayed on the infotainment screen. The contact took the vehicle to an independent mec…"~111,000 mi, complaint #1814820
  16. #16

    trunk or liftgate

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "THE 2015 FORD EDGE (V6, AWD) I HAVE, HAS A MOTION-SENSORED TAILGATE THAT OPENS AND CLOSES WITH THE WAVE OF YOUR FOOT UNDERNEATH THE REAR BUMPER. WHILE LOADING GROCERIES AND LEANING INTO VEHICLE, THE TAILGATE HAS RANDOMLY STARTED TO CLOSE ON ME. THE FIRST TIM…"~800 mi, complaint #1208980
    • "WITHIN THE LAST 6 MONTHS MY REAR GATE HAS CLOSED WITHOUT ANY ACTION BY ME. THE FIRST TIME IT HAPPENED WAS 6 MONTHS AGO. I WAS LOADING IN THE BACK OF MY EDGE AND THE REAR GATE STARTED CLOSING. IT CLOSED ON MY BACK AND WOULD NOT STOP. I NOTICED IT WAS NOT GOING…"~15,000 mi, complaint #1394325
    • "THE LIFT GATE WHEN IT'S OPEN WILL RANDOMLY START CLOSING ON ITS OWN. NO BUTTON HAS BEEN PUSHED AT ALL AND IT JUST STARTS CLOSING. IT DOES NOT SENSE THAT ANYONE IS THERE AND IF I DON'T MOVE QUICKLY ENOUGH OUT OF THE WAY IT WOULD CLOSE ON ME. IT HAS DONE THIS MA…"~53,500 mi, complaint #1689319
    • "LIFT GATE WINDOW RANDOMLY SHATTERED AT BASE WITH NO KNOWN TRAUMA TO WINDOW. THE VEHICLE WAS PARKED IN THE GARAGE OVERNIGHT WHEN THIS HAPPENED."~54,000 mi, complaint #1724387
    • "The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the hatchback of the vehicle became inoperable. The contact stated that the rear trunk door intermittently failed to open when the contact attempte…"~176,000 mi, complaint #2045014
  17. #17

    control module

    8 unsafe, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DROVE EDGE ALL DAY WITH NO PROBLEMS,THEN FOR NO REASON,THE DISPLAY IN DASH WENT BLANK. NO WARNING LIGHTS CAME ON. COULD NOT TELL SPEED, RADIO WOULD NOT WORK, STEERING WAS SLUGGISH, VEHICLE DROVE ROUGH, FRONT WINDOWS WOULD NOT OPERATE, BUT REAR WINDOWS WORKED.…"~683 mi, complaint #1221427
    • "VEHICLE SHUT DOWN WHILE DRIVING ON A STRAIGHT SECTION OF ROAD. ERROR SAID "FULL ACCESSORY POWER ACTIVE". NOTHING WAS PLUGGED IN TO ANY ACC. PORTS. VERY DANGEROUS AS YOU HAVE TO PLACE VEHICLE IN PARK TO RESTART"~5,000 mi, complaint #1281369
    • "WHILE TRAVELLING ON INTERSTATE 93, MY 2015 FORD EDGE DISPLAYED A WARNING NOTICE ON THE DASHBOARD THAT READ "FULL ACCESSORY POWER ACTIVE." AFTER SELECTING "OK" TO ACKNOWLEDGE THE WARNING, THE VEHICLE LOST ALL POWER AND WAS RENDERED IMMOBILE. THE CAR CAME TO A C…"~20,500 mi, complaint #1350827
    • "THE ELECTRICAL SYSTEM INCLUDING PART OF THE DASHBOARD AS WELL AS THE VIEWING SCREEN, RADIO, CLOCK, NAVIGATION, FRONT/REAR CAMERAS, CLIMATE CONTROL AND TELEPHONE PAIRING ARE FREQUENTLY RESETTING WHILE IN USE SHOWING A MESSAGE THAT THE SYSTEM IS UNDERGOING ROUTI…"~41,038 mi, complaint #1483991
    • "The contact owns a 2015 Ford Edge. The contact stated that while driving at an unknown rate of speed, a warning message that stated that her tracking system needed to be serviced appeared on the instrument panel. The vehicle was taken to a dealer where a diagn…"~94,000 mi, complaint #1878527
  18. #18

    steering rack mechanical

    8 unsafe, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. CONTACT STATED THAT PARKED WITH THE VEHICLE IDLING, THE VEHICLE EPS WARNING LIGHT ILLUMINATED. CONTACT PLACED THE VEHICLE IN REVERSE, TURNED THE STEERING WHEEL WHICH CEASED TO OPERATE CORRECTLY. THE VEHICLE WAS TOWED TO A…"~33,000 mi, complaint #1648983
    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO CONTROL. ALSO, THE HILL START ASSIST/NOT AVAILABLE WARNING INDICATOR ILLUMINATED. GRIFFITH FORD SAN MARCOS ([REDACTED ADDRESS], SAN MARCOS, TX…"~107,000 mi, complaint #1563798
    • "The contact owns a 2015 Ford Edge. The contact while driving 30 MPH and making a left turn, the steering wheel was resistant, and there was an abnormal rattling sound coming from the front end of the vehicle. There was no warning light illuminated. Additionall…"~142,661 mi, complaint #1905238
  19. #19

    lighting exterior

    5 unsafe, 1 broken, 2 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE HEADLIGHTS ON MY 2015 EDGE ARE EXTREMELY WEAK ON LOW BEAM. THERE IS NO PERIPHERAL LIGHTING AT ALL. I CANNOT DRIVE AT NIGHT SAFELY WITHOUT HAVING MY HIGH BEAMS ON. THIS IS SCARY AND DANGEROUS."~34,000 mi, complaint #1721571
    • "SHORTLY AFTER PURCHASING MY FORD EDGE, IT DEVELOPED CONDENSATION IN THE TAIL LIGHT COMPARTMENT. IT HAS PROGRESSED INTO A LEAK IN THE TAILGATE LEAVING WATER IN THE BRAKE LIGHT COMPARTMENT. SINCE THEN, THE LEAK HAS CAUSED MY LIGHTING SYSTEM TO QUIT WORKING WHICH…"~40,000 mi, complaint #1691192
    • "The contact owns a 2015 Ford Edge. The contact stated that there was condensation in the rear exterior light housings. The contact stated that the condensation had increased significantly over time. An unknown dealer was notified of the failure and informed th…"~60,000 mi, complaint #1975247
    • "The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact’s husband observed condensation in the rear gate light bar. The vehicle was taken to a dealer where it was diagnosed that the taillight assembly needed to be r…"~113,000 mi, complaint #2039875
  20. #20

    door latch and hinge

    5 unsafe, 2 annoyance

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 11,000 mi, no reliable range below 25 reports.

    • "DOOR AJAR LIGHT REMAINS ON EVEN THOUGH THE DOOR IS CLOSED. THIS IS DANGEROUS BECAUSE THE LIGHTS IN THE CAR ALSO REMAIN ON AT NIGHT FOR SEVERAL MINUTES WHILE DRIVING (AT NIGHT IT CAN BE DIFFICULT TO SEE OUT OF THE VEHICLE)."~10,000 mi, complaint #1288161
    • "FRONT AND REAR LOWER DOOR JAMS COLLECT DIRT AND SALT ON DOOR. THIS HAPPENS BOTH ON HIGHWAY AND TOWN DRIVING. I HAD TO HAVE FORD CLEAN AND REINSTALL THE GASKET ON THE JAM AT A COST TO ME. THIS HAS NOT FIXED THE PROBLEM. HAS HAPPENS SINCE I GOT IT WITH 11K MILES…"~11,000 mi, complaint #1460820
    • "REAR PASSENGER DOOR IS OFF SET FROM THE FRAME. FORD SAID THERE WAS NOTHING WRONG. AS YOU CAN SEE IN THE PHOTO, THE DOOR AND FRAME DON'T LINE UP. IT HAS BEEN LIKE THIS SINCE I GOT IT."~11,000 mi, complaint #1460821
    • "TAKARA RECALL I HAVE HAD CONTINUOUS ISSUES WITH MY 2015 EDGE WITH THE DOORS BECOMING AJAR. THE FIRST TIME I WAS STUCK IN BELOW ZERO CONDITIONS, WITHOUT BEING ABLE TO HAVE MY HEART ON CLOSE MY DOORS OR LOCK THEM. IF THAT WASNT ENOUGH, I HAD TO CALL A TOW TRUC…"~32,500 mi, complaint #1524176
    • "THE DRIVER'S SIDE 'DOOR AJAR' LIGHT AND CHIME GO OFF WHEN THE DOOR IS CORRECTLY SHUT. THE DOORS WILL NOT LOCK. IF LEFT TO RING IT WILL DRAIN THE BATTERY BECAUSE INTERIOR LIGHTS WILL NOT TURN OFF. IT IS NECESSARY TO STOP CAR, PUT INTO PARK, AND SLAM THE DOOR MU…"~57,000 mi, complaint #1442791
  21. #21

    airbag system

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST C…"~15,616 mi, complaint #1439534
    • "MY WIFE WAS INVOLVED IN A CAR ACCIDENT WITH OUR 2015 FORD EDGE ON 8/7/2019. SHE REAR ENDED A FULL SIZED SUV AT A MODERATE SPEED AS SHE CRESTED A HILL INTO STOPPED VEHICLES. THE SKIRT AIRBAG DEPLOYED BUT THE MAIN AIRBAG DID NOT. SHE ALSO STATES THAT THE LAP BEL…"~38,000 mi, complaint #1592324
  22. #22

    engine oil consumption

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "CAR WAS TAKEN TO LIBERTY FORD IN WARRENSVILLE RECENTLY FOR AN OIL CHANGE. TOLD THAT THE OIL PAN WAS CRACKED AND OIL WAS LEAKING. NEEDED REPAIR. INDICATED THAT THE CAR WAS UNDER WARRANTY. SO REPAIR WOULD BE DONE FREE. NO INDICATION OF PROBLEM UNTIL CAR WAS…"~37,209 mi, complaint #1513308
    • "LEAKING ENGINE OIL PAN HAS BEEN REPLACED TWICE AND IS SCHEDULED FOR A 3RD REPLACEMENT IN LESS THAN 18 MONTHS, THIS IS A PROBLEM FOR MY HOME AND THE ENVIRONMENT WITH THIS HAZARDOUS LEAKING PROBLEM."~56,758 mi, complaint #1737422
    • "NOTICED SUBSTANCE IN GARAGE COMING FROM TRUCK THAT WAS OILY. BROUGHT TO MY SERVICE CENTER AND IT WAS CONCLUDED THAT THERE IS AN OIL LEAK FROM THE ENGINE OIL PAN RTV SEAL. APPARENTLY THIS IS DUE TO A LACK OF RTV ADHESION. HOW IS THIS NOT A RECALL? THIS IS A…"~70,000 mi, complaint #1719736
  23. #23

    torque converter

    2 stranded, 4 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I WAS DRIVING DURING MY NORMAL ROUTINE, FROM PICKING UP MY BABY AT DAYCARE TO GO HOME WHEN A RATTLE NOISE SUDDENLY STARTED. IT WAS NOT TOO LOUD IN THE BEGINNING, BUT AS I APPROACHED THE HOUSE, THE NOISE STARTED GETTING LOUDER AND LOUDER MOSTLY WHEN IDLING AT S…"~66,000 mi, complaint #1657676
    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE TRANSMISSION WAS FUNCTIONING ABNORMALLY. THE TRANSMISSION SHUDDERED AND FAILED TO PROPERLY CHANGE OVER WHEN NECESSARY. GLENWOOD SPRINGS FORD ([REDACTED ADDRESS], GLENWOOD SPRINGS, CO 81601, [RE…"~80,000 mi, complaint #1587293
    • "CATASTROPHIC FAILURE OF THE FLEXPLATE WHILE DRIVING AT 55 MPH. ALSO DESTROYED THE TORQUE CONVERTER AND TRANSMISSION PUMP"~137,000 mi, complaint #1708308
  24. #24

    fluid leak unspecified

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE CAR LEAKS WATER WHEN IT RAINS. THERE WERE PUDDLES OF WATER ON THE FLOOR... THE COMPLETE CRUMPLE ZONE WAS FILLED WITH WATER PUSHING UP THROUGH THE PADDING AND CARPET. FORD FAILED TO PUT A NECESSARY SEAL BETWEEN THE DOOR AND THE FRONT FENDER. IN ADDITION…"~3,000 mi, complaint #1193804
    • "THIS VEHICLE IS LEAKING AROUND THE HAND GRIP (DRIVERS SIDE) AND LEAKING IN THE FLOOR."~23,000 mi, complaint #1390578
    • "EXTENSIVE WATER DAMAGE. WATER IS LEAKING INTO THE CAR FROM AN UNKNOWN AREA CAUSING PUDDLING ON THE DRIVER SIDE FLOOR. WATER CAN BE HEARD SWISHING FROM UNDERNEATH THE CAR. A NOTICE WAS SENT TO DEALERS TO FIX THE ISSUE BEFORE THE CARS WERE SOLD, IT APPEARS THAT…"~36,000 mi, complaint #1351172
    • "I STARTED SEEING WATER ON THE DRIVERS SIDE FLOOR OF THE CAR IN NOVEMBER 2017 AFTER ABOUT A WEEK OF RAIN AND AFTER THE CAR WAS SITTING IN MY DRIVEWAY FOR A COUPLE OF DAYS. THERE WAS ABOUT AN INCH OF WATER ON THE FLOOR AND WATER SHOOTING OUT OF THE VENT UNDER TH…"~41,000 mi, complaint #1435231
  25. #25

    power windows and locks

    4 unsafe, 1 broken

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "RIGHT REAR CHILD LOCK FAILED. MY 3 YEAR OLD WAS ABLE TO OPEN THE DOOR AND ONCE HE OPENED IT THE DOOR BECAME JAMMED AND WOULD NO LONGER CLOSE. ROADSIDE ASSISTANCE WAS CALLED. VERY UPSET ABOUT INCIDENT BECAUSE IF MY SPEED WOULD HAVE BEEN FASTER AND AN OLDER CHI…"~1,009 mi, complaint #1181816
    • "MY WIFE WAS INSIDE AT WORK AND THE 2015 EDGE WAS JUST SITTING IN THE PARKING LOT. SHE GOT IN AFTER WORK AND STARTED THE CAR AND BOOM THE BACK WINDOW JUST SHATTERS. NOT REMOTE STARTED OR ANYTHING. IT WAS ABOUT 27DEGREES F OUTSIDE. THE WINDOW LITERALLY BROKE AT…"~35,000 mi, complaint #1630262
    • "THE DRIVER'S POWER WINDOW INEXPLICABLY AND SUDDENLY FAILS TO OPERATE. AS A RESULT, THE DRIVER'S WINDOW WILL FAIL TO OPEN, CLOSE OR QUIT OPERATING LEAVING THE WINDOW PARTIALLY OPEN/CLOSE. THIS PROBLEM OCCURS WHEN THE VEHICLE IS IN MOTION OR STATIONARY . . . . A…"~43,860 mi, complaint #1431630
    • "The contact owns a 2015 Ford Edge. The contact stated that the rear trunk door would intermittently fail to open and on other occasions would not stay closed. The vehicle was taken to the local dealer who inspected the vehicle but no service was performed. Aft…"~68,000 mi, complaint #1844643
  26. #26

    brake booster

    4 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=11, median 131,000 mi, no reliable range below 25 reports.

    • "BOOSTER BRAKE DEFECT. THERE IS A RECALL BUT MY VIN # IS NOT ON THE LIST. IT SHOULD BE. I HAD MY CAR TOWED TO THE DEALERSHIP FOR REPAIR. THE BRAKES DELAYED STOPPING MY CAR. I COULD NOT DRIVE IT. MY CAR VIN SHOULD BE ADDED TO THE RECALL. I AM GOING TO HAVE TO P…"~76,000 mi, complaint #1593906
    • "The contact owns a 2015 Ford Edge. The contact stated that while depressing the brake pedal, there was a hissing sound coming from the brake pedal. The contact stated that the braking distance was extended. The contact took the vehicle to the dealer who diagno…"~139,000 mi, complaint #1842129
  27. #27

    key fob and immobilizer

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I HAVE ACCIDENTALLY SHUT OFF MY CAR WHILE DRIVING MISTAKING START BUTTON FOR RADIO BUTTON. THIS WAS MY FAULT, BUT THIS IS NOT A SAFE FEATURE FOR ANY DRIVER. FORTUNATELY THIS TIME I WAS SITTING AT A TRAFFIC LIGHT AND WAS ABLE TO RESTART THE CAR."~1,000 mi, complaint #1231144
    • "I GOT OUT OF THE CAR IN A DRIVEWAY, WAS STANDING WITH THE CAR DOOR STILL OPEN WHEN THE CAR STARTED TO ROLL DOWN THE DRIVEWAY. I WAS KNOCKED DOWN AND THEN STUCK UNDER THE CAR DOOR WHILE BEING DRAGGED DOWN THE DRIVEWAY. I SCREAMED FOR HELP AND A NEIGHBOR HEARD…"~2,400 mi, complaint #1254491
    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT PLACED THE CHIP FROM THE STARTER BUTTON IN HIS POCKET. WHEN THE CHIP WAS SLIGHTLY BUMPED, IT OPENED THE TRUNK OF THE VEHICLE. AS A RESULT, THE TRUNK BECAME DAMAGED. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE…"~4,750 mi, complaint #1289505
  28. #28

    wiper and washer

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING DOWN INTERSTATE IN LIGHT RAIN, BUT TRUCKS THROWING WATER ONTO WINDSHIELD, THE DRIVERS SIDE WIPER SKIPPED AND STALLED. IT WAS EXTREMELY HARD TO SEE AND VERY DANGEROUS. AFTER ABOUT 5-7 SECONDS, IT MOVED AND WIPED WINDSHIELD AGAIN. THIS HAS HAPPENED…"~18,000 mi, complaint #1472895
    • "The contact owns a 2015 Ford Edge. The contact stated while driving 55 MPH in the rain with the windshield wipers set on high, the driver’s side wiper blade detached. The vehicle was taken to an auto parts store and the blades were replaced. The vehicle was no…"~55,000 mi, complaint #1809133
  29. #29

    corrosion and rust

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE FRONT PASSENGER SIDE OF THE CAR STARTED TO SHOW BUBBLING/ PEELING PAINT SEVERAL MONTHS AGO. MADE SEVERAL CONTACTS WITH DEALERSHIP TO SEE IF THEY COULD TELL ME WHY! NO HELP OR ASSISTANCE FROM THEM TO FIND OUT IF MY CAR WAS DAMAGED AND/OR REPAIRED PRIOR TO…"complaint #1755183
    • "The car has multiple rust locations on the car and peeling at an alarming rate. Vehicle is available for inspection. In reviewing the origin report; it appears the car was built from scrape and unknown to purchaser. Door may fall off! Inspected by Liberty F…"complaint #1793953
    • "I’m not a car expert. However, this suv has been rusting for some time in (1) one spot. Why? Because there seems to be a manufacture defect in or on the door body structure. I am concerned that the rust my be effecting my safety when driving and May fall off…"complaint #1947238
  30. #30

    evap system

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2015 Ford Edge. The contact stated that after refueling, the vehicle hesitated to start and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved codes P456 and P1540. The mec…"~53,000 mi, complaint #1834410
  31. #31

    exhaust system

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "EXHAUST IN CABIN WAY BEYOND PERMISSIBLE LIMITS FROM DAY 1. I SUSPECTED THE FIREWALL WAS ALLOWING EXHAUST INTO INTERIOR, BUT THEN I STARTED SUSPECTING THE REAR WAS ALLOWING EXHAUST IN DUE TO AN AIR EDDY RECIRCULATING BEHIND THE VEHICLE ALLOWING EXHAUST INTO THE…"~500 mi, complaint #1355760
    • "THE EXHAUST SMOKE GETS INSIDE THE VEHICLE, SINCE NEW."~10,000 mi, complaint #1434897
  32. #32

    seat mechanism

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Ford Edge. The contact stated that the track underneath the front driver’s side seat had a sharp edge, which cut her ankle. The contact had a cut on the back of the right calf but did not seek medical attention. An appointment with the…"~100,000 mi, complaint #2026882
  33. #33

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the driver's side front seat belt was unable to retr…"~114,000 mi, complaint #1826531
  34. #34

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "SERVICE ADVANCE TRAC LIGHT, HILL START ASSIST, TRACTION CONTROL, WRENCH LIGHT, AIRBAG LIGHT AND BREAK LIGHT ALL COME ONE SIMULTANEOUSLY. GETS STUCK ON PARKING BREAK WHILE IN PARK AND POWER STEERING GOES OUT WHILE DRIVING. SPENT OVER $700 WITH LOCAL FOR DEALER…"~38,000 mi, complaint #1615708
    • "The contact owns a 2015 Ford Edge. The contact stated that when she turns off the vehicle after driving and later attempts to restart, the vehicle would fail to start and the steering wheel would seize. The contact stated that the vehicle would indicate that t…"~75,000 mi, complaint #1793179
    • "UPON STARTING MY VEHICLE THIS MORNING 10-11-19 A SYSTEM INDICATOR LIGHT CAME ON RELATED TO THE TRACTION CONTROL. THE STABILITY CONTROL LIGHTS (2 LIGHTS) ARE ON AND STAY ON - THEY ARE NOT FLASHING. NOT SURE WHAT TO DO?"~111,100 mi, complaint #1611273
  35. #35

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN PULLING INTO A PARKING SPACE IN A PARKING LOT, I STEPPED ON THE BRAKE AND THE ENGINE SURGED AND SPEEDED AHEAD HITTING A BUILDING WHERE THE AIR BAGS DEPLOYED."~26,500 mi, complaint #1579587
    • "AT 9AM ON APRIL 4, I WAS COASTING INTO A PARKING SPOT IN THE REAR OF A DOCTOR'S OFFICE. I WAS JUST ABOUT TO PUT THE CAR INTO "PARK", WHEN THE 2015 FORD EDGE SUDDENLY ACCELERATED AT WHAT FELT LIKE FULL SPEED, AND HIT A CHAIN LINK FENCE ABOUT 6 FT AFTER JUMPING…"~65,600 mi, complaint #1462629
  36. #36

    abs module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "OVERLY SENSITIVE BRAKING APPLICATION AT LOW SPEEDS AND/ OR UNDER WET AND/OR SLICK CONDITIONS. I PURCHASED THIS CAR USED FROM AN ESTATE AND THE PROBLEM IS ONGOING."~5,000 mi, complaint #1540341
    • "THE FRONT BRAKES ARE EXTREMELY TOUCHY, PERIODICALLY WHEN COMING TO A STOP. WHEN YOU JUST IMMEDIATELY TOUCH THE BRAKES IT LOW-SPEED THE CAR COMES TO A JERKING STOP. I READ ONLINE THERE IS A RECALL DUE TO SOME IMPROPER SOFTWARE BEING INSTALLED DURING THE TIMEFR…"~31,000 mi, complaint #1710460
  37. #37

    ac compressor and refrigerant

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN MERGING ONTO THE INTERSTATE AND YOU ACCELERATE AND GO FROM APPROXIMATELY 40 MPH TO 75 PMH THERE IS ALWAYS A SMOKING -BURNING SMELL COMING OUT OF THE A/C EXHAUST VENTS INSIDE THE PASSENGER COMPARTMENT OF THE CAR. I HAD AN EXPLORER BEFORE AND IT DID THE SA…"~5,000 mi, complaint #1479478
    • " WE HAD HAD A PROBLEM FOR OVER A YEAR.THE AC MAKES LOUD NOISES AND CUTS OUT AND STOPS WORKING IT WILL SPEED UP SLOW DOWN WITH NO TOUCHING.THE BLUETOOTH DOESN'T WORK PROPERLY AND THE PHONE DOESN'T SINK OR DROPS CALLS.THE CHECK ENGINE LIGHT COMES ON!!!!WE FIR…"~32,000 mi, complaint #1460927
  38. #38

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE DRIVING, AT TIMES THE SENSORS, L OR R SIDE WILL ACTIVATE, WITH NOTHING CLOSE TO THE VEHICLE. I HAVE DRIVEN OUT OF MY DRIVEWAY , IT COME ON OR AT AN INTERSECTION, AGAIN WITH NOTHING AROUND THE CAR AND THE SCREEN AND BELLS GO OFF AS IF SOMETHING IS CLOSE.…"~18,000 mi, complaint #1429608
    • "The contact owns a 2015 Ford Edge. The vehicle was previously serviced at the dealer under an unknown NHTSA Campaign Number for the Automatic Emergency Braking (AEB) system; however, the failure recurred. The contact stated while driving 60 MPH, the AEB engage…"~43,713 mi, complaint #1819356
  39. #39

    adas lane keeping

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LANE KEEPING SYSTEM. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING TORQUE STIFFENED WHILE CHANGING LANES. AS A RESULT, THE VEHICLE MOVED ONE LANE FURTHER THAN WAS…"~1,036 mi, complaint #1327434
    • "The contact owns a 2015 Ford Edge. The contact stated while driving approximately 65-75 MPH, the Lane Keep Assist was veering the vehicle into another lane. There were no warning lights illuminated. The contact called the local dealer who stated that the failu…"~62,000 mi, complaint #1780124
  40. #40

    differential

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving a very loud noise was coming from the rear end of SUV"complaint #1805271
    • "I was backing out of my driveway and I went about ten feet and my vehicle stopped i then put it in drive and it wouldn’t go anywhere ,i then put back in reverse and it wouldn’t go backwards either i shut the vehicle off and called triple aaa to get my vehicle…"complaint #2171290
  41. #41

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2015 Ford Edge. The contact stated that upon filling the gas tank and attempting to start the vehicle, the vehicle initially failed to start as intended. After finally starting the vehicle, the contact briefly heard an abnormal sound emanati…"~76,000 mi, complaint #1990720
    • "The contact owns a 2015 Ford Edge. The contact stated that after refueling the vehicle and driving to the residence, the contact and her son became aware of an abnormal fuel odor. The contact stated that her son looked under the driver's side rear near the rea…"~106,000 mi, complaint #2060097
  42. #42

    interior trim

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT RENTED A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE HEATED SEATS ACTIVATED, THE FRONT DRIVER SEAT BECAME EXTREMELY HOT AND UNCOMFORTABLE. THE CONTACT TURNED OFF THE HEATED SEATS AND DISCOVERED THAT HER SKIN WAS BLISTE…"~20,000 mi, complaint #1248740
  43. #43

    software or update

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND TOOK NUMEROUS ATTEMPTS TO RESTART THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED…"~5,849 mi, complaint #1364753
    • "I PURCHASED A CERTIFIED USED FORD EDGE 2015 MODEL IN JULY 2016 AT THIS DEALERSHIP. ON 9/10/17 WHILE DRIVING, I HAD A LOSS OF POWER AND SOME OF THE DASHBOARD LIGHT LIT UP. I MADE TO A PARKING LOT, PUT THE CAR IN PARK AND THEN IT WORKED FINE. THEN ON 10/24/17 WH…"~55,000 mi, complaint #1430655
  44. #44

    transfer case awd

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2015 Ford Edge. The contact stated that when the vehicle was at the dealer for routine maintenance when they were advised that the power transfer unit failed to cause the seal to fracture and leak transmission fluid. The dealer advised that…"~86,836 mi, complaint #1753530
    • "The contact owns a 2015 Ford Edge. The contact stated that the vehicle was taken to a local dealer for a routine oil change, and the vehicle was inspected, and the contact was informed that the PTU was leaking oil and needed to be replaced. There was no warnin…"~97,000 mi, complaint #2112729
  45. #45

    wiring harness

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE SOLD IN AUGUST 2015 WITHOUT RECALL ISSUE-15B21 WATER SEEPING THROUGH THE A-PILLAR AREAS BEING ADDRESSED PRIOR TO SALE OF VEHICLE. FORD RELEASED THIS NOTIFICATION TO DEALERSHIPS IN JUNE 2015 THAT THE ISSUE MUST BE CORRECT PRIOR TO SALE. THE SERVICE IS…"~3,216 mi, complaint #1251111
  46. #46

    battery and charging

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS ABLE TO DRIVE MY BRAND NEW 2015 EDGE WITH THE BATTERY LIGHT ON AND WAS TOLD THAT IT MAY BE A FAULTY LIGHT THAT WOULD TURN OFF. COUPLE OF WEEKS LATER LIGHT WAS STILL ON. I TOOK THE CAR TO MY NEAREST DEALER AND WAS TOLD MY ALTERNATOR HAD TO BE REPLACED AND…"complaint #1181817
  47. #47

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "Engine light and problem with catalytic converter 2015 ford edge sel and seat driver ac air blowing make seat cold."~206,217 mi, complaint #2032860
  48. #48

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The Flex Plate (flywheel) cracked twice now, First time was at 62,000 miles and second time was at 81,000. My safety was at risk the first time due to the fact I had just entered the Interstate and loss all power to the engine as my oil pan and crankshaft seal…"complaint #1769154
  49. #49

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHEN DRIVING MY VEHICLE, THE RPMS SKY ROCKET BUT WON'T CHANGE. IT'S NOT SHIFTING GEARS AS AN AUTOMATIC IS SUPPOSED TO. ALSO, THE ENGINE HAS BEEN MAKING A WEIRD NOISE ON AND OFF AND WHEN WE TOOK IT IN, THEY TURNED IT ON AND PRESSED THE GAS AND SAID IT WAS FINE.…"~54,000 mi, complaint #1522733
  50. #50

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Ford Edge The contact stated that when the vehicle was started, the defroster was activated, however, the defroster did not defrost and was inoperable. The contact's visibility was impaired, and the contact was unable to drive the veh…"~125,000 mi, complaint #1978881
  51. #51

    infotainment head unit

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING MY VEHICLE BETWEEN 45 AND 60 MPH ON CITY STREETS AND RURAL HIGHWAYS, RECEIVED A MESSAGE ON MY SCREEN STATING "THE USB DEVICE IS CONSUMING EXCESSIVE POWER. IT MAY NOT WORK CORRECTLY WITH SYNC."; BUT, THIS IS THE SAME DEVICE I'VE BEEN USING PLUGGE…"~41,543 mi, complaint #1488555
  52. #52

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE AUTO DIM REAR VIEW MIRROR STAYS ON DIM ALL OF THE TIME WHICH LIMITS THE DRIVERS VISIBILITY SUBSTANTIALLY. THE LIGHTING IS NEVER "HIGH VISIBILITY". I AM REPORTING THIS ISSUE TO YOU IN THE HOPES THAT YOU WILL REVIEW IT AND POSSIBLY PREVENT A SERIOUS TRAFFI…"~15,000 mi, complaint #1557961
  53. #53

    noise or vibration unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 48 MPH, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO VIBRATE AND A LOUD THUMPING SOUND WAS HEARD WITHIN THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER (SHEEHY FORD LINCOLN OF RICHMOND, 10601 MIDLOTHIAN T…"~62,795 mi, complaint #1454725
  54. #54

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My 2015 Ford Edge was in my garage. I opened the garage door to leave and started the vehicle. It said my hatchback was open . I got out to shut it and left the driver door open. Upon closing the hatch my vehicle began rolling backwards. I was hit in the leg a…"complaint #1953780
  55. #55

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "POWER STEERING WENT OUT WHILE DRIVING VEHICLE MAKING STEERING NEAR IMPOSSIBLE."~60,000 mi, complaint #1496905
  56. #56

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Car Shimmy's when hitting a bump or rough pavement. If this happens when road surface is wet or icy I feel car will slide enough to cause accident."complaint #1840771
  57. #57

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Faulty water pump leak which is extremely expensive to repair due to manufacturer encasing it inside the timing belt chain. I cannot afford a $5K repair for something that should be extremely more affordable due to Ford’s scheme to acquire more money to repair…"complaint #1921788
  58. #58

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE TIRES ON OUR EDGE ARE COMING APART. THEY ARE HANKOOK AND AREN'T COVERED BY ANY WARRANTY OR RECALL. HANKOOK DEALER TELLS ME THAT THEY ARE COMING APART BECAUSE OF DRIVING ON GRAVEL. OUR ROADS ARE BLACKTOP. ALL 4 TIRES LOOK THE SAME. PEALING AWAY FROM CORE OF…"~38,000 mi, complaint #1453156
  59. #59

    tpms

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I have had to replace three tire pressure sensors in the past six months. Mileage is about 130,000 and do not understand why the sensors are all failing about the same time. $80 to replace peach sensor."complaint #1923489
  60. #60

    unknown

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My vehicle’s flex plate is defective and, after having researched this further, it is a known manufacturer’s (Ford) issue. Despite this fact, Ford has conveniently issued a “recall” that eliminates my being able to have their defective part replaced and paid f…"complaint #2020576

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD EDGE directly.