2016 FORD EDGE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine cooling

    2 stranded, 90 unsafe

    92
    incidents
    Typical range: 63,000–88,000 mi

    Median 73,000 mi, based on 39 reports (70% had no usable mileage)

    • "AT 35,000 MILES, WHEN STARTING AND THEN WHILE RUNNING CAR STARTED HESITATING AND CHECK ENGINE LIGHT CAME ON. INITIALLY DEALER REPORTED IT WAS A SPARK PLUG AND THEY REPLACED IT ONLY TO HAVE THE SAME ISSUE ARISE TWO DAYS LATER. BACK AT THE DEALER AN ANALYSIS SHO…"~35,000 mi, complaint #1685952
    • "2016 FORD EDGE TITANIUM HAD A COOLANT LEAK INTO CYLINDER NUMBER 2. WHITE SMOKE ROUGH IDLING. VEHICLE HAD 64,444 TOTAL MILES. REQUIRED A COMPLETE ENGINE REPLACEMENT AT A COST OF $8217.67"~64,444 mi, complaint #1707981
    • "I OWN A 2016 FORD EDGE THAT USE TO BE MY LEASED WORK VEHICLE AND I BOUGHT IT FROM THE COMPANY FOR MY WIFE ON 11/15/2019 WITH 67,696 MILES ON THE ODOMETER. I HAVE NEVER HAD ONE ISSUES WITH THIS CAR AND I HAVE PUT EVERY MILE ON IT FROM WORK UNTIL I BOUGHT IT FR…"~72,853 mi, complaint #1717399
    • "MY CHECK ENGINE LIGHT READ 'CRANK CASE PRESSURE SENSOR' AND WHILE I WAS DRIVING THE 'ADD COOLANT' LIGHT CAME ON AND BEFORE I GOT TO THE NEXT TOWN, THE WARNING LIGHT CAME ON NOTIFYING ME THAT THE ENGINE WAS GOING TO SWITCH INTO THE ENGINE SAVING MODE BEING THA…"~83,124 mi, complaint #1629576
    • "The contact owns a 2016 Ford Edge. The contact stated that the vehicle was unable to start-up as needed. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed t…"~143,000 mi, complaint #1826962
  2. #2

    engine internal

    3 stranded, 82 unsafe, 1 annoyance

    86
    incidents
    Typical range: 66,000–109,500 mi

    Median 75,000 mi, based on 52 reports (57% had no usable mileage)

    • "CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. TH…"~2,500 mi, complaint #1353730
    • "ENGINE LIGHT ILLUMINATES. DIAGNOSTICS WILL INDICATE MISFIRE. CHANGE PLUGS AND COIL PACK. LIGHT WILL AGAIN ILLUMINATE AFTER A FEW MILES. FOUND THE BLOCK TO HAVING HAIRLINE CRACKS; ALLOWING WATER IN THE CYLINDER CAUSING MISFIRE. THIS IS THE 2ND ONE WE PURCHAS…"~62,000 mi, complaint #1725688
    • "TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON, THERE WAS WHITE SMOKE COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER FORD OF MURFREESBORO ([REDACTED ADDRESS], MURFREESBORO, TN 37129 [REDACTED PHONE])…"~72,680 mi, complaint #1641297
    • "The contact owns a 2016 Ford Edge. The contact stated that while attempting to start the vehicle, the vehicle vibrated and hesitated with an engine misfire. The check engine warning light was illuminated. The contact took the vehicle to the dealer who stated t…"~105,726 mi, complaint #1940015
    • "In September of 2022, my flex plate on my 2016 Ford Edge Titanium broke. This is a major component of the engine and $2,000+ fix. I was told by the mechanic that other Ford Edge’s were experiencing this, it was not a recall. Well, about a year and half later t…"~153,873 mi, complaint #1973844
  3. #3

    brake hydraulics

    2 stranded, 68 unsafe

    70
    incidents
    Typical range: 48,000–112,000 mi

    Median 74,000 mi, based on 56 reports (42% had no usable mileage)

    • "SUDDEN FAILURE OF BRAKES (PEDAL DEPRESSED TO FLOOR) PULLING OUT OF STORE PARKING LOT. FORD REPAIR NOTED THIS WAS DUE TO BRAKE FLUID LEAK FROM RIGHT FRONT BRAKE DUE TO 'EXCESSIVE MATERIAL FATIGUE'."~12,080 mi, complaint #1552242
    • "SUDDEN LOSS OF BRAKING ABILITY. ALMOST RAN INTO REAR OF ANOTHER CAR AT STOPLIGHT BECAUSE CAR WOULD NOT STOP IN SUFFICIENT TIME. IN TOWN ON CITY STREET WHEN HAPPEN SUDDENLY. ALSO HAD THE GRANDCHILDREN IN CAR AT THE TIME."~40,000 mi, complaint #1702161
    • "DRIVING VEHICLE OUT OF DEVELOPMENT WHEN I EXPERIENCED THE BRAKES CATASTROPHICALLY FAIL. I PUSHED ALL THE WAY TO THE FLOOR WITH LITTLE RESPONSE. THE DEALER SAID THE MASTER CYLINDER LEAKED INTO THE BOOSTER CAUSING BOTH COMPONENTS TO FAIL. OVER $1,000 ON REPAIR A…"~60,000 mi, complaint #1544551
    • "LEFT FRONT BRAKE HOSE RUPTURED. I WAS DRIVING AND THE CHECK BRAKE LIGHT CAME ON. ADDED BRAKE FLUID. THE NEXT MORNING I TOOK OUT AND CAME TO THE END OF THE STEET, HAD TO USE THE EMERGENCY BRAKE TO STOP. I TOOK IT TO MY MECHANIC, THE BRAKE HOSE HAD RUPTURED…"~74,199 mi, complaint #1621241
    • "TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING 25-35 MPH, SHE HEARD AN EXPLOSIVE NOISE. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED…"~173,000 mi, complaint #1517164
  4. #4

    engine head gasket

    2 stranded, 60 unsafe

    62
    incidents
    Typical range: 71,000–106,500 mi

    Median 85,500 mi, based on 32 reports (65% had no usable mileage)

    • "The contact called on behalf of his son who owns a 2016 Ford Edge. The contact stated that while his son was driving approximately 65 MPH, the temperature gauge had risen significantly to hot, and the vehicle started to shut down. The contact stated that his s…"~44,000 mi, complaint #2040565
    • "MY CAR HAS STARTED TO SHAKE VERY BADLY, AT LIGHTS, STOP, START, ALL TIMES. COOLANT IS LEAKING INTO THE CYLINDER HEAD CAUSING IT TO MISFIRE CONSTANTLY AND CAUSING THE SHAKES. THIS WAS REPAIRED ONCE ALREADY IN 2017, BUT THE REPAIR HAS FAILED AND IS HAPPENING AG…"~69,000 mi, complaint #1608617
    • "THE VEHICLE SMOKE EXTREMELY HEAVY AND MODERATE AMOUNT OF WHITE SMOKE WHEN START AND THE ENGINE COOLANT ALWAYS RUNS LOW"~92,000 mi, complaint #1682474
    • "The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. There was white smoke emerging from the exhaust. The contact stated that the engine was making a whining sound. The vehicle was taken to an independent m…"~104,000 mi, complaint #1805933
    • "The 2016 Ford Edge 2.0L EcoBoost has sadly caused us countless issues and extensive $ to repair. The latest issue is the 2020 investigation that revealed a design defect of the engine block and cylinder head, and coolant has been leaking and burning in the eng…"~172,982 mi, complaint #2034963
  5. #5

    steering electric assist

    49 unsafe

    49
    incidents
    Typical range: 8,000–52,000 mi

    Median 25,000 mi, based on 51 reports (25% had no usable mileage)

    • "ADAPTIVE STEERING - SERVICE REQUIRED - LIGHT CAME ON - FORD DEALER APPLIED A SOFTWARE UPDATE WHICH FAILED. NOW ARE REPLACING STEERING WHEEL. DEEMED UNSAFE TO DRIVE. OTHERS HAVE HAD THE SAME ISSUE AND MULTIPLE STEERING WHEEL REPLACEMENTS."~1,700 mi, complaint #1343119
    • "DIFFICULTY STEERING VEHICLE WHEN CAR IS MOVING ON CITY STREET. HAVE TO FIGHT WITH THE STEERING TO KEEP CAR ON THE ROAD. *TR"~8,000 mi, complaint #1347698
    • "STEERING WHEEL RANDOMLY GOES OFF CENTER, SOMETIME MORE SOMETIMES LESS, AS IF THE ADAPTIVE STEERING IS MALFUNCTIONING. THE CAR CONTINUES TO TRACK STRAIGHT AND HAS A PROPER ALIGNMENT. NO ERROR CODES OR WARNINGS ARE SHOWN."~14,700 mi, complaint #1418071
    • "TAKATA RECALL, FOR THE PAST TWO MONTHS I HAVE HAD A WARNING MESSAGE COME UP "ADAPTIVE STEERING FAULT SERVICE REQUIRED" THE SERVICE THAT IS REQUIRED, IS TO REPLACE MY STEERING WHEEL. ADAPTIVE STEERING WAS PLACED ON ALL 2016 FORD EDGE TITANIUM, NOW I'M WORRIED A…"~38,000 mi, complaint #1477021
    • "The contacts own a 2016 Ford Edge. The contact stated that while reversing out of the garage, the contact attempted to turn the steering wheel, but the steering wheel failed to turn. The check engine warning light illuminated and stated that the "Hill Start As…"~133,000 mi, complaint #1953220
  6. #6

    glass and windshield

    37 unsafe, 1 broken, 1 annoyance

    39
    incidents
    Typical range: 21,500–66,500 mi

    Median 44,000 mi, based on 29 reports (36% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL CRACKING NOISE AND THE PANORAMIC MOON ROOF HAD SPIDER CRACKS WITHOUT WARNING. THE CONTACT CALLED FORD OF BRANFORD ([REDACTED ADDRESS], BRANFORD, CT 06405) AND WAS INFORMED THAT…"~2,400 mi, complaint #1427367
    • "10 NOV 2019, USED THE KEY FOB TO CLOSE THE REAR HATCH. CAME BACK HOME AND FOUND THE REAR WINDOW COMPLETELY SHATTERED BUT STILL INTACT. THERE WERE NO HOLES OTHER INDICATIONS OF ANYTHING THROWN AT THE WINDOW. THE VEHICLE WAS PARKED TWENTY-FIVE FEET OFF THE…"~21,395 mi, complaint #1633195
    • "SUDDEN REAR BACKLIGHT SHATTER IN COLD WEATHER WHEN BACKING OUT OF DRIVEWAY. OUT DOOR TEMPERATURE WA 9F. VEHICLE HAD BEEN WARMING UP IN GARAGE FOR 10 MINUTES BEFORE DRIVING."~44,000 mi, complaint #1620046
    • "REAR LIFTGATE GLASS SHATTERED/EXPLODED AS THE FRONT PASSENGER DOOR WAS SHUT. VEHICLE WAS STATIONARY IN DRIVEWAY. A BASKETBALL SIZED HOLE WAS LEFT IN THE SHATTERED GLASS. REAR LIFTGATE WAS NEVER OPENED DURING THIS TIME, AND THERE WAS NO PREVIOUS OR EXISTING DAM…"~65,000 mi, complaint #1714276
    • "The contact owns a 2016 Ford Edge. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure). However, the part to do the recall repair was not yet available. The contact stated that when the vehicle was purchased, the windshield wa…"~162,000 mi, complaint #2142268
  7. #7

    engine stall or no start

    4 stranded, 19 unsafe

    23
    incidents
    Typical range: 9,000–39,000 mi

    Median 21,000 mi, based on 39 reports (11% had no usable mileage)

    • "THE VEHICLE WAS IN MOTION IN MODERATE TRAFFIC GOING APPROXIMATELY 45MPH WHEN THE ENGINE UNEXPECTEDLY SHUTOFF AND THE ACCELERATOR BECAME NON-RESPONSIVE. WAS ABLE TO CAREFULLY COAST THE VEHICLE TO THE SHOULDER, PUT IN PARK, AND RESTART THE VEHICLE. EXTREMELY CON…"~1,960 mi, complaint #1302567
    • "DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER,…"~9,200 mi, complaint #1293300
    • "CAR STALLS OUT AND LOSES POWER AND SYMPTOMS HAVE THE POTENTIAL TO BE FATAL. THIS USUALLY HAPPENS UNDER ACCELERATION AND HAS ALMOST CAUSED 2 REAR-END ACCIDENTS. AS I ACCELERATE THE CAR THUMPS WHEN THE ENGINE STALLS AND THEN THE CAR LOSES ALL ACCELERATION. THIS…"~21,000 mi, complaint #1465441
    • "VEHICLE HAS STALLED MULTIPLE TIMES WHILE DRIVING OR STOPPED AT A STOP LIGHT WITHOUT WARNING. "ACCESSORY POWER" REMAINS ON SO LIGHTS, POWER STEERING ETC. THE FIRST TWO TIMES IT HAPPENED I WAS AT A STOP LIGHT AND HAD TO PLACE THE CAR IN PARK TO RESTART THE VEHIC…"~55,500 mi, complaint #1677064
    • "The contact owns a 2016 Ford Edge. The contact stated while driving approximately 65 MPH, there was an abnormal knocking sound coming from the passenger’s side front wheel. Additionally, the vehicle was stalling while attempting to accelerate. The check engine…"~110,336 mi, complaint #1826547
  8. #8

    sunroof

    21 unsafe, 1 broken, 1 annoyance

    23
    incidents

    Commonly reported, insufficient mileage data - n=22, median 25,000 mi, no reliable range below 25 reports.

    • "WE HAVE A 2016 EDGE AND SHORTLY AFTER DRIVING WE OPENED THE VISTA ROOF NOTICED A A LONG CRACK THAT RAN COMPLETELY FROM ONE SIDE OF THE MOVABLE WINDOW TO THE OTHER. THE DEALERSHIP SAID IT WAS A STONE CHIP BUT HAVING LOOKED AT BLUE OVAL.COM I SEE THIS PROBLEM HA…"~5,000 mi, complaint #1620945
    • "PANORAMIC VISTA ROOF CRACKED WHILE SITTING IN THE GARAGE. NO KNOWN IMPACT TO ROOF."~19,120 mi, complaint #1424147
    • "JUST NOTICED A LARGE CRACK DEVELOP IN THE PANORAMIC SUNROOF - FRONT PANEL. UNFORTUNATELY I DO NOT REMEMBER THE EXACT DATE. THE CRACK STARTED SMALL AND SPREAD INTO DIFFERENT CRACKS COVERING A GOOD PORTION OF THE SUNROOF. NO EVIDENCE OF ROCK OR IMPACT. CRACKS…"~25,000 mi, complaint #1643816
    • "JUST BOUGHT 2016 FORD EDGE TITANIUM W/42,000 MILES. VEHICLE JUST SITTING IN DRIVEWAY. FOUND A WAVY CRACK ON SUNROOF GLASS. ALSO FOUND THERE ARE MANY, MANY OTHER SIMILAR COMPLAINTS WITH NOT MUCH A CONSUMER CAN DO ABOUT IT. IT IS OBVIOUS FROM MY RESEARCH THA…"~42,849 mi, complaint #1599522
    • "I NOTICED A SPIDER WEB STYLE CRACK ON THE REAR SUNROOF PANEL, WHILE IT WAS PARKING."~97,334 mi, complaint #1596494
  9. #9

    adas lane keeping

    19 unsafe

    19
    incidents

    Commonly reported, insufficient mileage data - n=22, median 7,000 mi, no reliable range below 25 reports.

    • "THE ADAPTIVE STEERING WARNING LIGHT HAS CAME ON TWO TIMES IN TWO WEEKS. I HAVE LESS THEN 2500 MILES ON THE VEHICLE. THIS CAME ON BOTH TIMES AS I WAS MAKING A TURN."~2,100 mi, complaint #1364920
    • "ADAPTIVE STEERING FAULT SERVICE REQUIRED DASHBOARD MESSAGE APPEARED WHEN BACKING UP. STEERING IS OFF 90 DEGREES"~4,250 mi, complaint #1367838
    • "WHILE BACKING OUT OF MY DRIVE THIS MORNING, ADAPTIVE STEERING WARNING LIGHT CAME ON . THIS IS A 2016 EDGE SPORT WITH 6600 MILES ON IT, PURCHASED IN JULY 2016."~6,600 mi, complaint #1355518
    • "THE ADAPTIVE STEERING FAULT SERVICE REQUIRE LIGHT KEEPS COMING ON. WHEN TRYING TO GET THE DEALERSHIPS TO LOOK INTO IT I AM TOLD IT WON'T SHOW AN CODES OR THEY DON'T SEE THE LIGHT. I DON'T KNOW HOW THIS IS POSSIBLE. THEY SAY THEY CAN'T DUPLICATE AND BY THE TI…"~21,500 mi, complaint #1504846
    • "GOT AN ERROR MESSAGE: "ADAPTIVE STEERING FAULT, NEED SERVICE", JUST AFTER THE MANUFACTURE WARRANTY EXPIRED. NEED TO SPEND ABOUT 1.8K TO FIX THIS. THIS SEEMS TO BE A COMMON ISSUE FOR MANY 2016 FORD EDGE SPORT. REALLY CONCERN ABOUT THE QUALITY AND SAFETY OF FORD…"~38,000 mi, complaint #1517522
  10. #10

    wheel or rim

    1 stranded, 12 unsafe, 1 broken, 3 annoyance

    17
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2016 Ford Edge. The contact stated that while having routine maintenance performed on the vehicle, she was informed that the lug nuts were loosened. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the…"~49,190 mi, complaint #1754871
    • "CAR SERVICED AND STATED ALL 20 LUG NUTS HAD TO BE REPLACED DUE TO ALUMINIUM CASING COVERING THE BOLT. DEFECTIVE LUG NUTS AND IF MY VEHICLE HAD A FLAT TIRE, I WOULD NOT BE ABLE TO CHANGE THE TIRE DUE TO SWELLING OF THE COVERING. UNABLE TO HAVE TIRES ROTATED? AN…"~50,500 mi, complaint #1599039
    • "LUG NUTS SWOLLEN AND FORD SUPPLIED LUG WRENCH WON'T FIT LUG NUTS. COULDN'T CHANGE FLAT TIRE."~56,000 mi, complaint #1744120
    • "The contact owns a 2016 Ford Edge. The contact stated that the TPMS warning light was illuminated. The vehicle was taken to an independent mechanic, where a front wheel alignment was performed, and the front driver’s side lug nuts were replaced. The contact st…"~145,000 mi, complaint #2132643
  11. #11

    other

    9 unsafe, 6 annoyance

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CAR CAUGHT FIRE WHILE PARKED AND UNATTENDED! ON 5/26/2020 @ 3:12AM AWOKE TO A LOUD POP. LOOKED OUT WINDOW AND SAW CAR ON FIRE WITH FIRE IN THE REAR PASSENGER TIRE WELL AREA. BY THE TIME THE FIRE DEPARTMENT PUT THE FIRE OUT PASSENGER SIDE OF CAR WAS PRETTY BURN…"~62,000 mi, complaint #1665079
    • "I RECEIVED WORD OF A RECALL ON THIS VEHICLE. I HAVE CALLED MY FORD DEALER THREE TIMES OVER A PERIOD OF SEVERAL (9?) MONTHS. THEY KEEP TELLING ME THE PART(S) ARE NOT YET AVAILABLE."~70,000 mi, complaint #1732454
  12. #12

    transmission automatic

    2 stranded, 11 unsafe, 1 broken

    14
    incidents

    Commonly reported, insufficient mileage data - n=10, median 86,500 mi, no reliable range below 25 reports.

    • "TRANSMISSION SHIFTER CABLE BUSHING DISINTEGRATED AND CABLE SNAPPED OFF A FEW TIMES!! THIS IS THE SAME ISSUE AFFECTING THE RECALLED 2014 FORD FUSION. THEY ARE USING THE SAME BUSHING FOR THE FORD EDGE PER THE PARTS DEPARTMENT WHERE I BOUGHT THE REPLACEMENT. T…"~15,000 mi, complaint #1566461
    • "CAR WAS PARKED, RUNNING, IN A DRIVEWAY WHILE I WAS SITTING IT IN. IT CAME OUT OF PARK AND STARTED ROLLING BACKWARD."~43,000 mi, complaint #1450219
    • "The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that after starting the vehicle, the gear shifter seized and failed to shift out of park(P) with several unknown warning…"~45,000 mi, complaint #1853624
    • "The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the vehicle started jerking, vibrating, and failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty. The…"~75,000 mi, complaint #1795166
    • "The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the transmission failed to function as intended. In addition, the contact stated that the gear shifter seized. No warning lights were illuminated. The vehicle was…"~98,000 mi, complaint #2195590
  13. #13

    backup camera

    8 unsafe, 3 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=10, median 75,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear camera image was intermittently black or distorted. The vehicle was taken to the dealer while it was under warranty; however, the failure could not be duplicated. The vehicle…"~3,200 mi, complaint #2098145
    • "The contact owns a 2016 Ford Edge. The contact stated that when he would place the vehicle into reverse, the backup camera would malfunction and either show a distorted image or a black screen. The contact stated no warning light was illuminated. Additionally,…"~74,100 mi, complaint #1977207
    • "The contact owns a 2016 Ford Edge. The contact stated that while reversing, the back-over prevention screen displayed a blank screen. In addition, the back-over-prevention screen was frozen on the blank screen. The contact stated that due to the failure, the c…"~76,000 mi, complaint #2140452
  14. #14

    transfer case awd

    9 unsafe, 1 broken

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2016 Ford Edge. The contact stated upon noticing a trail of fluid leak in the driveway, the vehicle was taken to an independent mechanic, where it was diagnosed that the transmission was leaking. The vehicle was then taken to the dealer, whe…"~38,000 mi, complaint #1871456
    • "The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 25 mph, a booming sound coming from the vehicle suddenly occurred. After stopping to inspect the vehicle, smoke was present coming from the engine compartment and flames wer…"~56,000 mi, complaint #1857432
    • "The contact owns a 2016 Ford Edge. The contact stated while driving 45 MPH, there was an abnormal odor inside the cabin of the vehicle and the contact heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated after parkin…"~87,000 mi, complaint #1867981
    • "The contact owns a 2016 Ford Edge. The contact stated that while driving 45 MPH, the vehicle began to shake and the transfer case was damaged internally. There were no warning lights illuminated. The vehicle was taken to the local dealer but, the vehicle was n…"~98,000 mi, complaint #1797932
  15. #15

    wiper and washer

    8 unsafe, 2 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I WAS DRIVING HOME CHRISTMAS NIGHT AFTER SPENDING THE WEEKEND WITH FAMILY, IT WAS RAINING HARD AND WINDY (20-30MPH GUSTS). WHILE DRIVING WITH MY WIPERS ON AT 70MPH ON INTERSTATE 35 SOUTH JUST NORTH OF ALBERT LEA MINNESOTA MY WIPER BLADES STARTED TO GET CAUGHT…"~6,300 mi, complaint #1344259
    • "WINDSHIELD WIPERS STOP RANDOMLY WHILE BEING USED OR WHEN TURNING THEM ON. MOVING THE LEVER UP AND DOWN ON THE STEERING WHEEL SOMETIMES GETS THEM WORKING AGAIN. OTHER TIMES THE CAR HAS TO BE TURNED OFF AND RESTARTED."~15,000 mi, complaint #1364149
    • "6 MONTHS AGO I HAD MY WIPER BLADES REPLACED AS RECOMMENDED BY DEALER. WVER SINCE THEN IF ITS RAINING MILDLY THE DRIVERS WIPER BLDE GETS STUCK AND IT WAS WHILE I WAS TRAVELING ON A TRIP. FELT UNSAFE. FORD HAS REPLACED THESE BLADES TWICS AND EVEN THE MOTOR FOR…"~19,202 mi, complaint #1498093
    • "FIRST MALFUNCTION EXPERIENCE (NOVEMBER 2, 2017): I WAS DRIVING ON LOCAL STREETS AT AROUND 40 MPH IN STEADY BUT LIGHT RAIN. WHILE USING THE WINDSHIELD WIPERS IN MANUAL MODE (PUSHING DOWN ON THE MULTI-FUNCTION STALK), THE WIPERS STOPPED WORKING. I TRIED SEV…"~30,000 mi, complaint #1427579
    • "WHILE DRIVING IN MODERATE TO HEAVY RAIN THE PASSENGER SIDE WIPER THROWS THE WATER IN FRONT OF THE DRIVERS MAIN FIELD OF VISION; THE END OF THE PASSENGER SIDE WIPER PASSES DIRECTLY IN FRONT OF THE DRIVER AS IT IS WIPING THE WINDSHIELD AND THE EXCESS WATER FROM…"~50,000 mi, complaint #1659236
  16. #16

    steering rack mechanical

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ADAPATIVE STEERING FAULT DURING NORMAL DRIVING. UPON TAKING TO DEALER THEY HAVE ADVISED THIS IS NOT SAFE TO DRIVE UNTIL STEERING WHEEL REPLACED. WHEEL IS ON BACK ORDER UNTIL 8/31/2017, THIS WILL BE 7 WEEKS AFTER I TURENED CAR INTO DEALER."~2,500 mi, complaint #1397214
    • "PARKED CAR AND SHUT DOWN. UPON STARTING CAR AND DRIVING OFF, THE STEERING WHEEL WAS COCKED 45 DEGREES TO THE LEFT. DEALERSHIP REALIGNED BUT LOCK TO LOCK WAS NOT THE SAME. DEALERSHIP CLAIMED IT WAS STEERING RACK BUT UPON INVESTIGATION DETERMINED ADAPTIVE STEERI…"~11,400 mi, complaint #1385358
    • "I WENT TO START MY CAR AND FOUND MY BATTERY WAS LOW. I GOT THE CAR JUMP STARTED AND WHEN I PUT IT IN GEAR THE POWER STEERING WAS NO LONGER WORKING. I TOOK IT TO THE DEALER AND WAS TOLD IT NEEDED TO REPLACE THE STEERING GEAR ASSEMBLY. THIS IS ON A CAR THAT IS…"~25,900 mi, complaint #1684067
    • "THE ADAPTIVE STEERING MODULE INTEGRATED IN THE RACK AND PINION SHORTED AND ONE CAN NO LONGER USE THE ADAPTIVE STEERING FEATURE. THE NHTSA RECALLED THE STEERING WHEEL WITH THE ELECTRIC ADAPTIVE STEERING MOTOR, HOWEVER NHTSA DID NOT RECALL THE RACK AND PINION WI…"~60,000 mi, complaint #1680079
    • "PRIOR HISTORY- COUPLE TIMES THE ADAPTIVE STEERING LIGHT WOULD COME ON AND GO RIGHT BACK OUT. ON 12/14/2020 I WAS DRIVING AND IN A RIGHT HAND TURN WHEN I HEARD A POP ON MY STEERING WHEEL. I IMMEDIATELY GOT A 'ADAPTIVE STEERING SERVICE REQUIRED' LIGHT. I KNEW…"~99,000 mi, complaint #1713981
  17. #17

    airbag system

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "I HAD AN ACCIDENT ON NOVEMBER 30, 2016. I WAS HIT HEAD ON ON A CITY STREET AND SPUN AROUND. I TRIED TO PUT MY FOOT ON THE BRAKES BECAUSE MY CAR KEPT GOING BUT THE AIRBAG WAS IN THE WAY AND I COULDN'T GET TO THE BRAKE. MY CAR KEPT GOING AND I WAS HEADED FOR AN…"~30,000 mi, complaint #1466290
    • "I WAS TRAVELING [REDACTED ADDRESS] 20/20 IN GARDEN CITY IDAHO, A CAR PULLED OUT OF A PARKING LOT WITHOUT STOPPING. I HIT THE DRIVERS SIDE OF HIS CAR. MY EDGE WAS TOTALED. I HIT HARD AND HAD A PASSENGER IN THE FRONT SEAT AND TWO MORE IN THE BACK. THE AIRBAGS D…"~64,498 mi, complaint #1585474
    • "FRONT END IMPACT INTO A TREE; MULTIPLE AIRBAGS DEPLOYED WITH THE EXCEPTION OF THE PRIMARY DRIVER'S SIDE STEER WHEEL AIRBAG. THE CAR SENSED AND ATTEMPTED TO CALL 911 BUT WAS IN A RURAL AREA. JUST CONCERNED ABOUT WHY THAT WITH ALL THE OTHER AIRBAGS DEPLOYED AND…"~73,000 mi, complaint #1708416
    • "The contact owns a 2016 Ford Edge. The contact stated that the air bag in the steering wheel would suddenly detach causing the air bag to fall from the housing. The contact had to manually install the air bag into the housing. The contact stated that the failu…"~84,000 mi, complaint #1813763
    • "SEPT 5,2018 HAD A BAD ACCIDENT WHOLE FROM END CRUSHED HIT MY HEAD ON SIDE WINDOW AND BRUISED RIBS FROM SEAT BELT AIR BAG NEVER WENT OFF. THE OTHER CAR INVOLVED AIR BAGS DEPLOYED FRONT AND SIDE, COLLISUION SHOP EVEN SAID AIR BAGS SHOULD HAVE GONE OFF THE CAR W…"~138,600 mi, complaint #1497446
  18. #18

    door latch and hinge

    5 unsafe, 1 broken, 2 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ISSUE: LATCH ON DRIVER'S DOOR BROKE. THE EVENTS DESCRIBED BELOW TOOK PLACE OVER A 3-DAY TIME FRAME (03/18/2017 - 03/20/2017). ON SAT., 03/18/2017, I DROVE THE VEHICLE TO A SHOPPING DESTINATION AND THE DRIVER'S DOOR WOULD NOT OPEN. I HAD TO CLIMB OVER FRONT…"~3,688 mi, complaint #1364317
    • "DRIVERS SIDE DOOR LATCH DEFECTIVE INDICATING "DOOR AJAR' AND WARNING CHIME SOUNDING. BUT DOOR NOT OPEN. DEALER REPLACED DOOR LATCH AT COST OF $403.00 BUT FORD NOT ACCEPTING RESPONSIBILITY. REQUEST REIMBURSEMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE…"~35,000 mi, complaint #1321847
    • "I WAS DRIVING DOWN THE STREET ON 12/27/18 WHEN THE RIGHT REAR PASSENGER DOOR OPENED. I PARKED THE CAR AND TRIED TO CLOSE IT BUT I COULDN'T. I TURNED THE CHILD PROOF LOCK AND IT STILL WOULDN'T CLOSE. CALLED FORD IN WOODBURY,NJ AND BRIAN TOLD ME THERE WERE NO RE…"~49,000 mi, complaint #1527322
    • "The contact owns a 2016 Ford Edge. The contact stated there was a loud clunking sound while opening the front driver's side door. The vehicle was taken to the local body shop to be diagnosed, and the contact was informed that the front driver's door interior s…"~52,000 mi, complaint #2068535
    • "DRIVER DOOR DOESN'T LATCH THE FIRST TIME WE CLOSE THE DOOR."~80,000 mi, complaint #1655962
  19. #19

    torque converter

    1 stranded, 7 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CAR WAS SHOWING SOME POTENTIAL PROBLEMS WITH TRANSMISSION. INTENTION WAS TO GET A TRANSMISSION FLUSH AND FILL, SPARK PLUGS REPLACED. AFTER PLUGS REPLACED, REPAIR SHOP TOOK FOR TEST DRIVE ON LOCAL STREETS. THEN IT DIED. TOWED BACK TO SHOP, WOULDN'T RESTART. EXA…"~118,500 mi, complaint #1693149
    • "The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was idling at a stop, the contact heard a rattling sound coming from under the hood. Additionally, the contact stated that while shifting gear, there was a delay while shifting into t…"~121,000 mi, complaint #1929886
  20. #20

    lighting exterior

    6 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2015 Ford Edge. The contact stated that upon visual inspection, he observed condensation build-up within both the driver's and passenger's side taillights that could severely reduce night-time visibility. No warning lights were illuminated.…"~95,000 mi, complaint #1910483
  21. #21

    seatbelt and pretensioner

    6 unsafe, 1 broken

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2016 Ford Edge. The contact stated that the passenger’s side rear seat belt failed to retract. The vehicle was taken to the local dealer where it was diagnosed and determined that the retractor needed to be replaced. The vehicle was repaired…"~70,000 mi, complaint #1852946
    • "The contact owns a 2016 Ford Edge. The contact stated that the front driver’s side seat belt failed to release and remained locked in hot weather over 80-degrees. The contact stated that the seat belt remained locked until the temperature lowered. No warning l…"~79,000 mi, complaint #1848469
  22. #22

    throttle and pedal

    1 stranded, 6 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 7,500 mi, no reliable range below 25 reports.

    • "STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE"~4,942 mi, complaint #1307128
    • "DRIVING DOWN A STRAIGHT ROAD AT [REDACTED ADDRESS] 41 AND THE CHECK ENGINE LIGHT / WRENCH ICON CAME ON AT THE SAME TIME I HAD LOST ALL POWER TO ENGINE. HAD TO COAST TO SIDE OF ROAD THE CAR WOULD NOT GO ANY FASTER THAN 5 MPH. AFTER STOPPING I TURNED OFF ENG…"~6,287 mi, complaint #1381549
    • "I ENTERED ON TO I-95 INTERSTATE ON RAMP. I LOOKED BACK OVER MY LEFT SHOULDER TO MERGE SAFELY ALONG WITH ACCELERATING AND THE CAR DECELERATED. MY 18 YEAR OLD SON WAS WITH ME AND HE SAID YOU NEED TO ACCELERATE. I TOLD HIM I COULD NOT ACCELERATE. THE DASHBOAR…"~6,350 mi, complaint #1399794
    • "MY VEHICLE WAS ACCELERATING ON A STRAIGHT SECTION OF ROAD DURING RUSH HOUR (HAD AT LEAST A HALF TANK OF GAS). I WAS PUSHING NORMALLY ON THE GAS PEDAL TO KEEP MOVING AND SUDDENLY, WITHOUT WARNING, THE CAR DECELERATED AND LOST POWER AS IF I RAN OUT OF GAS. IT…"~13,000 mi, complaint #1400446
    • "STOPPED AT A RED LIGHT IN 2016 FORD EDGE. WHEN LIGHT TURNED GREEN, ATTEMPTED TO MAKE LEFT TURN. VEHICLE WOULD NOT ACCELERATE THROUGH THE INTERSECTION AND APPEARED TO STALL. TURNED VEHICLE OFF, RESTARTED AND AGAIN VEHICLE WOULD NOT ACCELERATE. WITH VEHICLE…"~17,276 mi, complaint #1355212
  23. #23

    trunk or liftgate

    6 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY FELL AND PINNED THE CONTACT BETWEEN IT AND THE VEHICLE FOR A FEW MINUTES. THE CONTACT STATED THAT THE LIFTGATE WAS ABLE TO BE OPENED AFTER AN ADDITIONAL AMOUNT OF EFFORT…"~3,400 mi, complaint #1381855
    • "THE AUTOMATIC TAILGATE UNEXPECTED CLOSES ON YOUR HEAD, THERE IS NO SAFETY FEATURE IF YOU ARE UNDERNEATH THE TAILGATE!"~17,000 mi, complaint #1440597
    • "POWER LIFT GATE WILL NOT OPEN SOMETIMES. YOU HAVE TO GO TO THE COMPUTER, DISABLE THE LIFTGATE AND ENABLE THE LIFTGATE. SOMETIMES YOU HAVE TO DO IT TWICE. FOUND THE TEMP FIX ON GOOGLE. MY FORD DEALER KNOWS NOTHING ABOUT THE PROBLEM."~22,000 mi, complaint #1615066
    • "THE "DECORATIVE" PIECE ON THE REAR LIFTGATE THAT HAS THE REVERSE LIGHTS IS SEVERELY CONDENSATION AND FILLS WITH WATER, WHICH WILL EVENTUALLY SHORT OUT THE REVERSE LIGHTS CAUSING A SAFETY HAZARD AND THE LOCAL DEALER FUCILLO FORD WILL NOT REPAIR OR REPLACE THIS…"~27,000 mi, complaint #1660600
    • "The contact owns a 2016 Ford Edge. The contact stated that while attempting to sort groceries in the trunk of the vehicle, the tailgate suddenly fell, struck her back, and pushed her forward while the tailgate kept closing. After several attempts, the contact’…"~179,000 mi, complaint #1988459
  24. #24

    acceleration loss or hesitation

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "VEHICLE HAS REPEATED DELAYS WHEN PRESSING ACCELERATOR PETAL FOLLOWED BY SUDDEN BURSTS OF POWER. WHILE CHANGING LANES ON AN INTERSTATE HIGHWAY THERE WAS NO RESPONSE IN ACCELERATION AND POWER WAS LOST. RAPID, AGGRESSIVE PETAL PRESSURE RESTORED POWER AFTER 10-14…"~700 mi, complaint #1295251
    • "VEHICLE TRAVELING ON INTERSTATE AT 70 MPH. SUDDENLY VEHICLE LOST POWER WHICH RESULTED IN LOSS OF POWER STEERING AND ACCELERATION, BUT INSTRUMENT PANEL STILL HAD FUNCTIONALITY. HAD TO COAST TO SIDE OF INTERSTATE WITH NO THROTTLE AND CAME TO A STOP. VEHICL…"~8,642 mi, complaint #1309340
    • "THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THA…"~58,350 mi, complaint #1720239
  25. #25

    fuel tank and lines

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "VEHICLE MILEAGE - APPROXIMATELY 5300 FUEL LEVEL APPROX. 3/4 FULL FUEL LINE CONNECTION SEPARATION, CAUSING FUEL STARVATION TO ENGINE, ENGINE STOPPAGE, LOSS OF POWER STEERING AND BRAKES. ENROUTE [REDACTED ADDRESS] 64 FROM DURANGO, CO TO TAOS, NM, CRESTING 10,…"~5,300 mi, complaint #1303160
    • "TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO BILL MARSH FORD ([REDACTED ADDRESS], KALKASKA, MI 49646, [REDACTED PHONE]) WHERE IT WAS DIAG…"~29,980 mi, complaint #1612125
    • "The contact owns a 2016 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle failed to start properly for a few seconds. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle. The contact stated no…"~74,350 mi, complaint #1834273
  26. #26

    power windows and locks

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "VEHICLE HAS A MOTION SENSOR UNDER THE REAR AREA THAT ENABLES THE HATCH TO OPEN AND CLOSE WHEN YOU SLIDE YOU FOOT UNDER THE BUMPER IF YOU HAVE THE KEY FOB ON YOU. WHEN YOU BEGIN LOADING PACKAGES IF YOUR FOOT MOVES NEAR THE SENSOR THE HATCH CAN CLOSE DOWN SUDDEN…"~20,000 mi, complaint #1580847
    • "The contact owns a 2016 Ford Edge. The contact stated that the trunk failed to open while using the key fob or the trunk button inside the vehicle. Additionally, the trunk warning light was illuminated while the trunk was properly closed, causing the battery t…"~30,000 mi, complaint #1821996
    • "I OPENED THE REAR LIFT GATE WHILE THE VEHICLE WAS PARKED AND WAS LOADING STUFF INTO THE BACK OF VEHICLE; EITHER I ACCIDENTALLY HIT THE KEY FOB IN MY POCKET OR MY FOOT TRIGGERED THE AUTOMATIC OPEN/CLOSE SENSOR AND THE LIFTGATE BEGAN CLOSING ON ME AND WOULD NOT…"~50,000 mi, complaint #1659228
    • "HANDS FREE LIFTGATE IS DANGEROUS. WHILE PUTTING GROCERIES IN BACK AND REARRANGING THINGS I TRIGGERED THE HANDS FREE LIFTGATE. THE GATE DID NOT STOP COMING DOWN WHEN I TRIED TO STOP IT WITH MY HAND AS IT WAS CLOSING. I GOT OUT OF THE WAY AS IT SLAMMED SHUT.…"~65,000 mi, complaint #1592869
    • "WHEN PARKED AND LOCKED, THE REAR HATCH WILL UNLOCK WHEN DRIVER GONE, OR AT NIGHT. REAR HATCH DOOR WILL NOT CLOSE BY ANY SWITCH. A DANGER TO PERSONAL SAFETY AND THEFT."~80,000 mi, complaint #1613888
  27. #27

    wiring harness

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (N…"~3,000 mi, complaint #1378941
    • "TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE OPERATING THE VEHICLE, THE TEMPERATURE GAUGE INCREASED TO "HOT" AND THE "COOLANT OVERHEATED" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO PARK CITY FORD ([REDACTED ADDRESS], DALLAS, TX) WHERE IT WAS DIAGNOSED THAT AN…"~37,000 mi, complaint #1506036
    • "I BOUGHT A 2016 EDGE TITANIUM LAST YEAR. THE WRENCH ENGINE LIGHT CAME ON THIS WEEK. WHEN I TOOK THE EDGE TO THE DEALER, THE FIRST THING THE DEALERSHIP DID WAS LOOK INTO THE ENGINE COMPARTMENT AND EXPLAINED THAT MY WIRES AND SENSORS WERE CHEWED BY RABBITS OR…"~55,000 mi, complaint #1493982
  28. #28

    differential

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Rear differential started making a loud grinding noise, needs a complete new rear axle, $1750. plus labor."complaint #1871231
    • "The rear differential is failing. It has been looked at by an independent mechanic. The car has 85,000 miles on it. I understand certain vin numbers were recalled for this issue. "complaint #2098029
    • "The differential gave out last summer and I had to come out of pocket to fix. Randomly just broke and mechanic informed me that the issue was one that other ford edge owners were having and that it was on the ford or nhtsa bulletin and that there’s potential i…"complaint #2129720
    • "Rear differential failed, multiple complaints with this vehicle online but no recall yet?"complaint #2188951
    • "My RDU (rear diffrencial unit) went out at 122k miles directly after replacing the fluid at the shop. This repair was extreamly exprensive totalling out at 5k. With still owing 11k on my loan. I feel this is a ford defect that needs to be remediated. "complaint #2199368
  29. #29

    engine oil consumption

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2016 Ford Edge. The contact stated that since owning the vehicle, the oil pan had been replaced a total of 4 times due to a leak in the oil pan. The contact stated that no warning light was illuminated prior to the discovery of the oil leak.…"~30,780 mi, complaint #1972967
    • "INTERNAL LEAK FROM OIL VALVE/SWITCH ALLOWED FUMES TO LEAK INTO THE CAR FOR MONTHS AND MONTHS AND EXPOSED THE DRIVER TO TOXINS; BLOOD WORK REVEALED HIGH LEVELS OF MTBS; SYMPTOMS INCLUDE EXTREME EXHAUSTION, VISION AND COGNITIVE PROBLEMS, BALANCE ISSUES ITCHY SK…"~35,287 mi, complaint #1567604
  30. #30

    evap system

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2016 Ford Edge. The contact stated that the vehicle failed to start up after several attempts after refueling. Once the vehicle was started, the vehicle sometimes hesitated and occasionally stalled while driving at various speeds. The contac…"~30,000 mi, complaint #1963700
    • "THE CAR HAS HAD PROBLEMS WITH STALLING FOR SEVERAL MONTHS, WHEN IN MOTION BOTH AT LOW SPEEDS AND UP TO 40 MPH, AS WELL AS AT IDLE. EACH TIME THE CHECK ENGINE LIGHT HAS ILLUMINATED. IT HAS GIVEN CODES P2196 AND P1450. WE TOOK IT TO THE DEALER FOR DIAGNOSIS,…"~39,500 mi, complaint #1658798
  31. #31

    hv system fault reduced power

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "2016 FORD EDGE TITANIUM APPROX. MILEAGE 7600 DATE: FRIDAY SEPTEMBER 8, 2017 TIME: APPROXIMATELY 12:45 P.M. LOCATION: SOUTHBOUND ON WAUKEGAN ROAD/US HIGHWAY 41 NEAR INTERSECTION WITH CASIMIR PULASKI DRIVE (LIGHTED INTERSECTION), WAUKEGAN ILLINOIS DRIVIN…"~7,600 mi, complaint #1409235
    • "WHILE DRIVING ON EXPRESSWAY AT 70 MPH. IN TRAFFIC ENGINE LOST POWER CAR STARTED SLOWING DOWN AND WOULD NOT SPEED BACK UP. THE WRENCH AND THE HILL ASSIST NOT AVAILABLE ICONS WERE ON. TURNED ON FLASHERS AND PEOPLE BEHIND ME GAVE ME ROOM TO CHANGE LANES AND PUL…"~10,097 mi, complaint #1526396
    • "ON 4/4/17 MY WIFE WAS DRIVING OUR 2016 FORD EDGE (TITANIUM EDITION) AND WAS TALKING TO ME ON THE PHONE WHEN THE VEHICLE SUDDENLY SHOOK, LOST POWER, AND LOST ACCELERATION ABILITY. THE YELLOW WRENCH, CHECK ENGINE LIGHT AND AIR BAG LIGHT APPEARED AND THE POWER T…"~11,900 mi, complaint #1368504
    • "LEFT A LOCAL BUSINESS HEADING TO ANOTHER BUSINESS ON THE OTHER SIDE OF A FAIRLY BUSY HIGHWAY, WHEN I PULLED OUT IN THE INTERSECTION, CAR LOST ALL POWER. HILL SIDE ASSIST LIGHT CAME ON, WRENCH, CAR WAS RUNNING, BUT YET SEEMED DISENGAGED AS IF IT WERE IN NEUTRAL…"~14,280 mi, complaint #1397939
  32. #32

    alignment and pull

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "APPROX TWO MONTHS AFTER PURCHASING THE VEHICLE, AND AGAIN APPROX. SIX MONTHS AFTER PURCHASING THE VEHICLE, THE STEERING WHEEL TURNED TO THE RIGHT APPROX. 15-30 DEGREES AFTER VEHICLE START ... AS VEHICLE SPEED INCREASED AND DECREASED, THE STEERING WHEEL WOULD M…"~2,500 mi, complaint #1387462
    • "I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT,…"~26,400 mi, complaint #1369281
    • "WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH."~30,000 mi, complaint #1563543
  33. #33

    control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE WARNING INDICATORS SUDDENLY ILLUMINATED. THE VEHICLE STALLED AND SHUT OFF. ALSO, THE HORN ERRONEOUSLY SOUNDED. THE VEHICLE WAS TAKEN TO MARSHAL…"~6,212 mi, complaint #1382113
    • "MY WIFE WAS ON HER WAY TO A BUSINESS MEETING. VEHICLE WAS STOPPED AT A RED LIGHT. STARTED TO TURN RIGHT, HIT ACCELERATOR PEDAL AND VEHICLE BARELY MOVED. LOST POWER, COULD ONLY GO 5 MPH. WRENCH LIGHT CAME ON, AS DID AWD. CREATED TRAFFIC HAZZARD AS VEHICLES…"~9,930 mi, complaint #1329945
  34. #34

    driveshaft axle cv

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "CAR SOUNDED ROUGH WHEN I STARTED IT AFTER WORK WITH VIBRATION NOISE THAT GOT LOUDER AS I DROVE AND LOUDER STILL WHEN IT WAS IDLING AT LIGHTS. DROVE STRAIGHT TO THE DEALERSHIP - IT'S A CRACKED FLEX PLATE. UPON RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH F…"~66,000 mi, complaint #1744504
    • "TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, WITHOUT WARNING THE DRIVETRAIN FRACTURED, CAUSING THE FRONT DRIVER SIDE AXLE TO BECOME FRACTURED. THE CONTACT WAS ABLE TO STEER THE VEHICLE SAFELY OFF OF THE ROADWAY. THE V…"~76,140 mi, complaint #1641566
    • "The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repair…"~130,000 mi, complaint #1853698
  35. #35

    infotainment head unit

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE SYNC3 NAVIGATION SYSTEM STOPS RESPONDING AT DIFFERENT TIMES WHILE DRIVING. THE VEHICLES NAVIGATION, RADIO, HEAT CONTROLS BECOME INOPERABLE. THE FUNCTIONALITY MAY BE RETURNED AFTER A REBOOT OF THE SYSTEM. THIS HAPPENS WHEN BOTH PARKED AND WHILE OPERATING TH…"~55,000 mi, complaint #1553116
  36. #36

    steering column

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ADAPTIVE STEERING FAULT, STEERING WOULD NOT REGISTER INPUT WHEN FAULT OCCUR. ON START UP THE CAR WOULD REGISTER THE ERROR AND MAKE STEERING DIFFICULT WITH STEERING INPUT NOT REGISTER TO THE TURNING OF THE WHEELS. THE STEERING COLUMN ALSO MAKES A GRINDING NOISE…"~3,000 mi, complaint #1337553
    • "The contact owns a 2016 Ford Edge. The contact stated a warning light illuminated the vehicle for the adaptive steering, and the steering wheel was not straight. The contact took the vehicle to a local dealer who replaced the entire steering wheel with an adap…"~32,384 mi, complaint #1766009
    • "The contact's son owns a 2016 Ford Edge. The contact stated that while his son was driving at an undisclosed speed, the steering wheel detached. The vehicle was taken to the dealer where it was diagnosed with a detached steering wheel assembly bolt. The contac…"~60,701 mi, complaint #1998325
  37. #37

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE VACUUM BRAKE BOOSTER HAS A LEAK THAT CAN BE HEARD IN THE CAB OF THE VEHICLE. IT IS NOT CURRENTLY COVERED BY THE WARRANTY HOWEVER A VACCUM TEST REVEALS LESS THAN RECOMMENDED PRESSURE IN THE SYSTEM. BRAKES ARE SPONGY WHEN USED. THE VEHICLE IN QUESTION HA…"~6,100 mi, complaint #1423646
    • "DRIVING ON FL HIGHWAY, AT OF SPEED OF 65 MPH, BREAKS WENT DOWN TO FLOOR NEARLY RAMMING INTO BACK OF ANOTHER VEHICLE. HAD TO SWERVE ONTO SHOULDER VEHICLE THEN STOPPED. HAD TO CONTINUE ONTO NEAREST FORD DEALER SERVICE AND BRAKE WAS MAKING AIR LEAK NOISES AND WOU…"~62,000 mi, complaint #1591173
  38. #38

    exhaust system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "UNDER HARD ACCELERATION THERE IS STRONG SMELL IN THE CABIN THAT SMELLS LIKE SULFUR IT HAS GOTTEN SO BAD THAT I HAVE TO DRIVE WITH MY WINDOWS OPEN AND I CARRY A CARBON MONOXIDE DETECTOR BECAUSE I'M WORRIED ABOUT THE FUMES BEING TOXIC. I DO A LOT OF HIGHWAY DRIV…"~1,200 mi, complaint #1355702
    • "TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ISSUE WAS MORE PREVALENT WHILE USING THE AIR CONDITIONING UNIT IN THE VEHICLE. THE CONTACT WAS DIAGNOSED WITH CAR…"~2,066 mi, complaint #1396215
  39. #39

    power steering hydraulic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2016 FORD EDGE. AFTER RESTARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. WHI…"~11,000 mi, complaint #1362127
    • "THE CAR BATTERY DIED AND AFTER I GOT IT JUMPED OFF AND TRIED TO DRIVE IT THE POWER STEERING WOULD NOT WORK. I AM CURRENTLY WAITING FOR HELP AS I REPORT THIS. IT LOOKS LIKE OTHER PEOPLE HAVE HAD THE SAME EXACT COMPLAINT BUT THERE IS NO ANSWER AS TO WHAT CAUSES…"~76,000 mi, complaint #1686553
  40. #40

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I purchased FOUR (size 245/60R18) Firestone Destination LE2 tires on May 2, 2019 from my Ford Dealer (Washington Ford) to replace original equipment tires that were wearing down. Mileage on the car at the time was 22047. The tires were rotated on November 22,…"complaint #1770182
    • "Four Nokian Ones 245/50R20 102V were purchased online from Priority Tires and shipped to Mr. Tire Hammonton NJ on [XXX]. All four tires are separating along the tread block edge on both sides. The tires are being held at Mr. Tire in Hammonton for inspection…"complaint #2123836
  41. #41

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DI…"~2,000 mi, complaint #1363487
  42. #42

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My parking brake, ABS, and Traction Control (ESC) warning lights all illuminate even when not engaged (Parking Brake states engaged even while driving.) Traction Control (ESC) on/off indicators illuminate opposite of engagement/unengagement (no correlation bet…"complaint #1849582
  43. #43

    adas adaptive cruise

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE ADAPTIVE CRUISE CONTROL WILL SLAM ON THE BRAKES WHEN PASSING A LARGE TRUCK IN AN ADJACENT LANE AT HIGHWAY SPEEDS. IT SEEMS TO BE MOST PREVALENT WHEN IT IS CLEAR AND SUNNY. THE VEHICLE THINKS THERE IS AN OBSTACLE IN OUR LANE. THE SYMPTOMS ARE THE SAME AS TH…"~21,500 mi, complaint #1479582
  44. #44

    battery and charging

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2016 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact had the vehicle jump started. The vehicle was taken to the dealer and the dealer stated that the gear shift sensor needed to b…"~44,000 mi, complaint #1877207
  45. #45

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • ""Ford Emissions Recall 24E10 addresses defective factory PCM software parameters. This software defect caused unbalanced air-fuel ratios to ruin both catalytic converters on my 2016 Ford Edge (Bank 2 at 128k miles and Bank 1 at 157,552 miles). The dealership,…"complaint #2233409
  46. #46

    emissions aftertreatment

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that an unknown emission part had failed and needed to be replaced. The vehicle was repaired…"~100,000 mi, complaint #1977172
  47. #47

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Ford Edge. The contact stated that while driving at approximately 30 MPH, there was an abnormal sound coming from the rear of the vehicle. The contact stated that the sound was like a metal-on-metal grinding sound. The sound was very lo…"~161,000 mi, complaint #2134352
  48. #48

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I BOUGHT A 2016 EDGE SPORT IN JANUARY AND HAVE HAD TO TAKE TO THE SHOP FOR THE OIL PAN LEAKED 2 TIMES IN A MONTH STEERING WARNING LIGHT CAME ON FOR 1HR HEAD LINER HAD TO BE REPLACED BRAKE LIGHTS FILLED WITH WATER, BUMPER HAD TO BE REPLACED BECAUSE OF A HOLE FR…"~10,000 mi, complaint #1428800
  49. #49

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "For 2 months, now, when I fill my gas tank, the vehicle fails to start. After several attempts it chugs then fires up. 2 days ago it started to make a strange humming noise that would last about 5 seconds then stop about 3-4, then come back. Sometimes the hum…"complaint #1764358
  50. #50

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was running and closing or opening the door, the horn honked twice. There were no warning lights were illuminated. The contact called the local dealer who informed the contact about d…"~30,000 mi, complaint #1777077
  51. #51

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, the instrument cluster was black. The contact turned off and restarted the vehicle several times to reset the instrument cluster. The contact stated that the image was low…"~11,000 mi, complaint #2101433
  52. #52

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE CAR WAS PARKED. THE HEAD LIGHTS TURNED ON/OFF A COUPLE OF TIMES, THE INTERIOR LIGHTS TURNED ON/OFF, AND THE DRIVER AND PASSENGER DOOR WINDOWS OPENED AND CLOSED SPONTANEOUSLY. BOTH KEY FOBS WERE IN THE HOUSE AT LEAST 40 FEET FROM THE CAR. THE CAR DOES NOT…"~45,000 mi, complaint #1494999
  53. #53

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "My vehicle says parking brake limited function and it won't move."~108,217 mi, complaint #1897758
  54. #54

    parking sensors

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN COMING TO A STOP AT AN INTERSECTION THE PROXIMITY SENSORS GO OFF INADVERTENTLY FREQUENTLY WHEN THERE IS NO OBJECT THERE. WE HAVE TAKEN IT TO FORD SERVICE SEVERAL TIMES ONLY TO BE TOLD EVERYTHING CHECKS OUT OKAY. THIS HAPPENS ON A DAILY BASIS AND IS VERY…"~9,036 mi, complaint #1547901
  55. #55

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "APIM Module. We inquired with Ford about upgrading our Sync system to include navigation. A parts specialist at Livermore Ford indicated the upgrade could be made by adding a new USB hub and upgrading the software. We then noticed the last software update wa…"complaint #1866092
  56. #56

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "LOST CONTROL ON MY STEARING DRIVING TO MY WORK THIS MORNING. I WAS DRIVING ON STRAIGHT ROAD WHEN I STARTED EXPECTING LOST OF STEARING, CAR WAS ALMAST START DRIVING TO THE CURB. I PUT ON BREAKS AND CAR WOULDN'T STOP. TRYED TO MANEUVER CAR TO STOP FROM GOING ON…"~27,700 mi, complaint #1524551
  57. #57

    starter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Every time I fill my gas tank up the car acts like it will not turn over and gives me a battery error. I have a brand new battery in my car and key just replaced both December 2025. After turning the car off and waiting then hitting the start button the car wi…"complaint #2166730
  58. #58

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WE ARE THE ORIGINAL OWNERS OF THE 2016 EDGE. AT APPROXIMATELY 48,000 MILES, WE HEARD A POPPING NOISE IN THE FRONT SUSPENSION WHICH PROGRESSED TO A LOUD SQUEAKING SOUND ON BUMPS AND TURNING. THE LOCAL DEALER COULD NOT DUPLICATE THE PROBLEM. AT 54,000 MILES, THE…"~48,000 mi, complaint #1624927
  59. #59

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Ford Edge. The contact stated while driving at various speeds, the vehicle experienced severe shaking and vibration. The contact indicated that all four tires were replaced on several occasions, but the failure persisted. The vehicle wa…"~88,000 mi, complaint #2006930

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 16V733000, 17V123000, 19V632000, 20V469000, 22V413000, 25V544000, 25V572000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD EDGE directly.