2014 FORD EDGE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    backup camera

    24 unsafe, 24 annoyance

    48
    incidents

    Commonly reported, insufficient mileage data - n=19, median 80,000 mi, no reliable range below 25 reports.

    • "BACKUP CAMERA INTERMITTENTLY GOES BLACK AND BLANK. IT GIVES A WARNING THAT THE CAMERA IS NOT AVAILABLE. TOOK IT TO THE DEALER WHEN IT FIRST STARTED HAPPENING IN 2019, BUT THEY WANTED OVER $1000 TO FIX IT. THERE IS A RECALL FOR THE 2020 WITH THIS PROBLEM DU…"~49,800 mi, complaint #1747323
    • "The contact owns a 2014 Ford Edge. The contact stated that the back over prevention camera was unintendedly turning on and off. The message “Camera Unavailable - Contact the Dealer” was displayed. There were no warning lights illuminated. The contact stated th…"~60,000 mi, complaint #2112704
    • "THE REAR BACKUP CAMERA FAILED AFTER 5 YEARS. IT WOULD NOT PRESENT A PROPER IMAGE ON THE SCREEN IN THE DASHBOARD, RATHER IT SHOWED AN IMAGE THAT WAS UPSIDE DOWN OR IT WAS JUST BLANK. DEALER SAID IT WAS FORM NORMAL WEAR AND TEAR (?) AND IT WAS OVER $1K TO REPA…"~77,654 mi, complaint #1608882
    • "MY BACK UP CAMERA IS PROJECTING THE IMAGE UPSIDE DOWN WHEN SHOWN ON THE AUDIO SCREEN IN THE VEHICLE. I WAS BACKING UP WHEN THE CAMERA IMAGE CHANGED FROM RIGHT SIDE UP TO UPSIDE DOWN."~96,000 mi, complaint #1606970
    • "The contact owns a 2014 Ford Edge. The contact stated while reversing, the rearview camera image was blank. The contact stated there was a message stating that the rearview camera was inoperable was displayed on the instrument panel. The vehicle was taken to a…"~130,000 mi, complaint #1885864
  2. #2

    door latch and hinge

    2 stranded, 20 unsafe, 7 annoyance

    29
    incidents
    Typical range: 43,500–66,500 mi

    Median 55,000 mi, based on 29 reports (40% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR AND INTERIOR LIGHTING ILLUMINATED CONSTANTLY. IN ADDITION, THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SENSOR NEEDED…"~5,153 mi, complaint #1236128
    • "WHEN I CLOSE MY DRIVER DOOR, IT TELLS ME THAT MY DOOR IS AJAR. I KNOW MY DOOR IS CLOSED SO I PUT MY CAR IN DRIVE AND IT TELLS ME THAT MY TRANSMISSION IS NOT IN PARK. I KNOW THAT THERE WAS AN ISSUE WITH THE 2013 FORD EDGE DOOR LATCH ON THE DRIVER DOOR. I DO NOT…"~42,001 mi, complaint #1673953
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 55 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE DOOR AJAR LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAU…"~50,000 mi, complaint #1185971
    • "DOOR AJAR ALERT COMES ON AFTER CLOSING DRIVER DOOR CAUSING INTERIOR DOME LIGHT TO STAY ON AND EXTERNAL LOCKING MECHANISM DOES NOT WORK SUCH AS LOCK CODE BUTTONS AND HAND SENSOR CAUSING THE VEHICLE NOT TO LOCK. THIS HAPPENS WHEN EXITING THE VEHICLE. CONCERN FIR…"~74,000 mi, complaint #1697124
    • "THE DRIVER SAID DOOR WON'T REGISTER AS CLOSED SO THE DOOR AJAR LIGHT STAYS ON. THIS THEN WON'T ALLOW THE DOORS TO LOCK AND KEEPS THE DOME LIGHT ON. HOW DO YOU KNOW IF THE DOOR IS REALLY SHUT OR NOT ? IT MAKES THE CAR ALMOST USELESS SINCE IT THINKS THE DOOR IS…"~120,000 mi, complaint #1658916
  3. #3

    brake hydraulics

    21 unsafe

    21
    incidents

    Commonly reported, insufficient mileage data - n=10, median 76,000 mi, no reliable range below 25 reports.

    • "HARD BREAK WHEN BREAKING, HAVE TO STEP ON BREAK WITH FULL FORCE IN A LONG DISTANCE TO GET A STOP."~54,632 mi, complaint #1661051
    • "AT 60,000 MILES MY 2014 FORD EDGE MASTER CYLINDER FAILED WHILE DRIVING AT AROUND [REDACTED ADDRESS] AS I WAS GETTING READY TO PARK WHICH EFFECTED BRAKING. THIS CAUSED ME TO HIT THE HIGH CONCRETE CURB IN FRONT OF MY HOUSE AND MESS UP MY FRONT BUMPER. I ENDED UP…"~60,000 mi, complaint #1399322
    • "The contact owns a 2014 Ford Edge. The contact stated while driving 40 MPH and approaching a stop sign, she had to depress the brake pedal to the floor to stop the vehicle. The contact also stated she heard an abnormal noise. The contact stated no warning ligh…"~64,800 mi, complaint #1779676
    • "WHEN YOU ARE DRIVING AND BRAKING, THE PEDAL IS VERY STRONG AND THE CAR HARDLY STOPS"~82,000 mi, complaint #1702915
    • "The contact owns a 2014 Ford Edge. The contact stated that while driving at an undetermined speed, the brake pedal was depressed however, the pedal was hard to depress to the floorboard. Additionally, while starting the vehicle, there was an abnormal squealing…"~128,000 mi, complaint #1761331
  4. #4

    engine stall or no start

    5 stranded, 16 unsafe

    21
    incidents
    Typical range: 32,500–66,000 mi

    Median 42,000 mi, based on 38 reports (10% had no usable mileage)

    • "I WAS DRIVING MY CAR DOWN A SIDE STREET WHEN ALL OF A SUDDEN THE DASHBOARD FLASHED "LOW ENGINE OIL PRESSURE" AND I LOST CONTROL OF THE STEERING, BRAKES, AND GAS. THE CAR ESSENTIALLY JUST STALLED OUT AND JUST STARTED ROLLING UNTIL I HIT THE EMERGENCY BRAKE. I…"~4,400 mi, complaint #1188335
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE POWER TRAIN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE, BUT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO CRAIN FORD OF LITTLE ROCK ([RE…"~34,450 mi, complaint #1466506
    • "ON APRIL 3, 2018, MY WIFE WAS DRIVING OUR 2014 FORD EDGE. AS SHE WAS ENTERING A CURVE AT 35 MPH, THE 'LOW OIL PRESSURE LIGHT CAME ON' AND SHE IMMEDIATELY LOST THE CAPABILITY TO EASILY TURN THE STEERING WHEEL, AND THE CAR BEGAN TO SLOW DOWN RAPIDLY. FORTUNATE…"~43,000 mi, complaint #1465465
    • "CAR STOPPED RUNNING IN THE MIDDLE OF A RED LIGHT AND WHEN PUSHING THE GAS WOULD NOT DO ANYTHING AND WHEN PUT INTO PARK THE WHOLE CAR SHOOK REALLY BAD. HAD TO GET OUT OF THE MIDDLE OF THE ROAD SO THAT I WOULD NOT BE HIT FROM BEHIND."~62,344 mi, complaint #1410689
    • "WHILE MY WIFE WAS DRIVING HOME FROM WORK, OUR 2014 FORD EDGE COMPLETELY SHUT DOWN. SHE HAD NO CONTROL OF ANYTHING. LUCKILY SHE WAS ABLE TO COAST ONTO THE SIDE OF THE ROAD WITHOUT BEING HIT FROM THE REAR. IN THE DASH, THE "WRENCH" ICON DISPLAYED WITH A MESSAGE…"~100,100 mi, complaint #1567926
  5. #5

    transmission automatic

    1 stranded, 17 unsafe, 1 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=14, median 48,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE CONTACT WAS CHANGING GEARS FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE…"~1,000 mi, complaint #1124337
    • "PULLED INTO A PARKING STOP AT THE GROCERY STORE; WENT TO PUT MY CAR IN PARK, SHIFTER WENT INTO PARK, ON THE DASH IT WAS SAYING I WAS IN REVERSE. THE CAR WAS DEFINITELY IN REVERSE. WAS NOT ABLE TO PUSH IN THE SHIFTER BUTTON TO CHANGE GEARS OR MOVE THE SHIFTER A…"~28,941 mi, complaint #1586047
    • "WHEN PUTTING VEHICLE IN PARK IT WON'T GO IN MOST OF THE TIME WE HAVE TO RESTART VEHICLE AND TAKE IT FROM PARK TO ANOTHER GEAR SOMETIMES 5-6 TIMES BEFORE PARK WILL ENGAGE AND SOMETIMES WE CAN JUST PRESS AND RELEASE BUTTON ON SHIFTER TO GET IT TO ENGAGE PARK. WE…"~52,000 mi, complaint #1366933
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE "TRANSMISSION NOT IN PARK" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BEYERS FORD LOCATED AT [REDACTED ADDRESS] MORRISTOWN, NJ 07960) WHERE IT WAS DIA…"~62,788 mi, complaint #1402077
    • "The contact owns a 2014 Ford Edge. The contact stated upon parking the vehicle in the driveway and releasing the ignition key. The message “Transmission Not in Park” was displayed; even though the gear shifter was in park(P). The contact then moved the gear sh…"~100,000 mi, complaint #1819962
  6. #6

    brake booster

    18 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=10, median 66,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING THE VEHICLE ON A CITY STREET CAME TO A STOP LIGHT WENT TO PUSH THE BRAKE PEDAL AND IT FELT LIKE THE VEHICLE HAD NO BRAKES AND WAS NOT STOPPING. PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND THE VEHICLE FINALLY CAME TO A STOP. THE BRAKE PEDAL FE…"~33,874 mi, complaint #1491542
    • "BRAKE BOOSTER NEEDED TO BE REPLACED AT 20,239 MILES. LESS THAN 2 YEARS LATER THE REPLACEMENT BRAKE BOOSTER FAILED AND HAD TO BE REPLACED AT 42,480 MILES. IT SEEMS EVERY 2 YEARS OR 20,000 MILES THE BRAKE BOOSTER FAILS. FORTUNATELY WHEN THE BRAKES FAILED, IT WAS…"~42,481 mi, complaint #1477836
    • "The contact owns a 2014 Ford Edge. The contact stated while driving approximately 35 mph, the service engine warning light illuminated, and the wrench was displayed on the instrument panel. The contact took the vehicle to the dealer who diagnosed a brake boost…"~53,495 mi, complaint #1755775
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE BRAKES FAILED TO ENGAGE AND WAS DIFFICULT TO DEPRESS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS…"~105,000 mi, complaint #1737783
    • "The contact owns a 2014 Ford Edge. The contact stated that while driving at an undisclosed speed, upon depressing the brake pedal, the pedal was abnormally firm. The contact then heard a hissing sound coming from the vehicle. No warning lights were illuminated…"~115,000 mi, complaint #1963252
  7. #7

    hv system fault reduced power

    1 stranded, 14 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=23, median 76,000 mi, no reliable range below 25 reports.

    • "VEHICLE ABRUPTLY SLOWED DOWN WHILE GOING 35-40 MPH. ERROR MESSAGE ON DISPLAY SAID SEE OWNERS MANUAL WITH THE WRENCH SYMBOL WHICH IS A LOSS TO THE POWER TRAIN. VEHICLE HAD A ROUGH IDLE AND GAS PEDAL WAS NOT RESPONDING AND I HAD TO BE COAST TO SIDE OF ROAD AFTE…"~21,800 mi, complaint #1323058
    • "THROTTLE BODY!!! I WAS DRIVING DOWN A VERY BUSY BACK ROAD WITH A NUMBER OF SHARP TURNS THROUGHOUT WHEN A YELLOW WRENCH APPEARED ON MY DASHBOARD AND THE CAR WENT INTO A FULL AND IMMEDIATE "LIMP MODE." MY CAR INITIATED LIMP MODE ON A VERY SHARP TURN WITH AN I…"~42,000 mi, complaint #1487346
    • "VEHICLE WAS BEING DRIVEN AND WITHOUT ANY WARNING WENT INTO A 'LIMP HOME MODE', WHICH IS A TOTAL LOSS OF ACCELERATION, THAT IS ONLY ENOUGH POWER TO GIVE THE DRIVER SPEED BETWEEN 35-40 MPH. IF ON A FREEWAY IN THE FAST LANE THIS WOULD PLACE A DRIVER IN A UNSAFE…"~72,708 mi, complaint #1452602
    • "I WAS DRIVING MY VEHICLE IN RUSH HOUR TRAFFIC AND IT DISPLAYED A WRENCH SYMBOL AND WENT INTO LIMP MODE. DUE TO THE CAR SLOWING DOWN, I HAD ISSUES GETTING TO THE SIDE OF THE HIGHWAY. I HAD IT TOWED TO THE DEALER AFTER 8 DAYS THEY SAID IT WAS THE ELECTRICAL S…"~90,000 mi, complaint #1588327
    • "Pulled out of a parking lot onto a busy street locally, car lost power and the orange wrench light came on. Would not go, all the car did was jerk and sputter. Engine did not shut off but would only coast/roll into the middle lane and managed to coast/roll int…"~210,552 mi, complaint #1888749
  8. #8

    abs module

    12 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED HARD BRAKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WAS A GLITCH AND…"~9,000 mi, complaint #1074271
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS LOW SPEEDS, THE ABS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD ON SEVERAL OCCASIONS WHILE ATTEMPTING TO COME TO A COMPLETE STOP. VELDE FORD (488 US…"~40,000 mi, complaint #1506725
    • "The contact owns a 2014 Ford Edge. The contact stated that while attempting to decelerate and depressing the brake pedal, there was an abnormal grinding sound coming from the brakes. Additionally, the contact stated that the vehicle failed to detect other near…"~110,000 mi, complaint #2127528
  9. #9

    exhaust system

    8 unsafe, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "WHILE DRIVING THE VEHICLE ON THE HIGHWAY BETWEEN 65 AND 75 MPH, STRONG EXHAUST SMELL IN THE CABIN, THROUGH AC VENTS. THIS HAPPENS ALSO UPON ACCELERATION. THIS HAPPENS ON LONG ROAD TRIPS. THIS CARBON MONOXIDE INSIDE THE VEHICLE. HAVE TAKEN VEHICLE TO THE DEALER…"~3,000 mi, complaint #1235457
    • "EXHAUST ODORS ENTER VEHICLE CABIN AFTER HEAVIER ACCELERATION. IT IS MORE PREVALENT WHEN AIR CONDITIONING IT TURNED ON. THIS ODOR CAN VARY IN INTENSITY FROM MILD TO SO OVERWHELMING THAT YOU COUGH, GAG, EYES WATER AND SINUSES WILL DRAIN. IT IRRITATES MY THROA…"~14,000 mi, complaint #1401285
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ACCELERATING THE VEHICLE, AN EXHAUST ODOR ENTERED THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKN…"~37,000 mi, complaint #1355538
    • "EVERY TIME I ACCELERATE HARD TO REACH HIGHWAY SPEEDS, THE EXHAUST LEAKS INTO THE CABIN CAUSING BREATHING PROBLEMS AND DROWSINESS. THIS IS A COMMON ISSUE AND THE FORD DEALERSHIP DOES NOT SEEM TO WANT TO COVER THE COSTS OF THIS SAFETY ISSUE."~42,000 mi, complaint #1493918
    • "WE ARE EXPERIENCING HIGH LEVELS OF EXHAUST GASES INSIDE THE PASSENGER CABIN OF A 2014 FORD EDGE. THE EXHAUST FUMES ARE NOTICEABLE WHEN IDLING FOR EXTENDED PERIODS AND ARE MOST PRONOUNCED WHEN ACCELERATING AT HIGHWAY SPEED. EXHAUST GASES CAN REACH HIGH LEVELS…"~78,000 mi, complaint #1567790
  10. #10

    glass and windshield

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=10, median 58,000 mi, no reliable range below 25 reports.

    • "THE REAR WINDOW OF VEHICLE SHATTERED SIMULTANEOUS TO TURNING THE IGNITION SWITCH. THERE WAS NO IMPACT TO THE WINDOW; IT JUST SHATTERED. NOTHING DROPPED FROM THE SKY; THE VEHICLE WAS PARKED IN THE DRIVEWAY WELL AWAY FROM TRAFFIC BOTH VEHICLE AND PEDESTRIAN.…"~2,217 mi, complaint #1130765
    • "PANORAMIC MOONROOF JUST SHATTERED SITTING STILL. NOTHING HIT IT AND CAR WAS NOT MOVING. WAS ON A RESIDENTIAL STREET AND OWNER WAS STANDING RIGHT BY THE VEHICLE."~37,800 mi, complaint #1426575
    • "WHILE DRIVING ON HIGHWAY, PANORAMIC GLASS ROOF EXPLODED INTO PIECES. ROOF WAS NOT OPEN OR BEEN USED I. MORE THAN 2 YEARS. SCREEN WAS LUCKILY CLOSED OR I WOULD HAVE BEEN COVERED IN GLASS. LOUD BANG AND RUSH OF AIR CAUSING ME TO JERK STEERING WHEEL AND ENTER NEX…"~78,000 mi, complaint #1412663
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD POPPING NOISE OCCURRED. UPON INSPECTION, IT WAS DISCOVERED THAT THE SUN ROOF GLASS HAD SHATTERED. THE SUN ROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE CAUSE OF THE FAILURE WAS…"~80,000 mi, complaint #1502976
    • "The contact owns a 2014 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the sunroof unexpectedly exploded. The contact stated that there was no impact to the sunroof to have caused the sunroof glass to explode. There were…"~152,000 mi, complaint #2092757
  11. #11

    lighting exterior

    7 unsafe, 2 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • " WHOEVER THOUGHT THESE ECE HEADLIGHTS ARE GREAT NEEDS TO GET OFF THE DRUGS. JUST BOUGHT A NEW 2014 FORD EDGE. 2 NIGHTS AGO WAS DRIVING ON A VERY HILLY ROAD. AS I WAS COMING UP FROM THE BOTTOM, THE CUTOFF LINE OF THESE THINGS KEPT ME FROM SEEING TWO PEOPLE WALK…"~800 mi, complaint #1088090
    • "THE FORD EDGE WAS BOUGHT NEW IN DECEMBER 2014, AND THIS WAS THE FIRST TIME I DROVE THE CAR AT NIGHT. I LIVE IN A RURAL AREA IN NORTHEASTERN PA. WITH NO STREET LIGHTS. THE VEHICLE HAS "PROJECTION BEAM HEADLIGHTS" AND ON HIGH BEAM, THE LIGHT IS SO FOCUSED TO THE…"~800 mi, complaint #1182896
    • "HEADLIGHTS ARE PROJECTOR BEAM STYLE WITH A VERY DISTINCTIVE CUTOFF AT THE TOP OF THE BEAM WHICH MAKES IMPOSSIBLE TO SEE ANY DISTANCE WHEN TRAVELING ON HILLY ROADS. ALSO, THE HEADLIGHT BEAMS ARE EXTREMELY NARROWLY FOCUSED DIRECTLY AHEAD MAKING IT VERY HARD TO…"~3,000 mi, complaint #1185038
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH AND THE CONTACT COULD NOT SEE THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.…"~13,000 mi, complaint #1353183
    • "I AM WRITING TO COMPLAIN OF THE POOR VISIBILITY FROM THE HEADLIGHTS ON THIS VEHICLE. WITH LOW BEAM ON THERE IS A BLACK OUT LINE ABOUT 30 TO 40 FEET IN FRONT OF THE VEHICLE WHICH CHANGES WITH ELEVATION OF THE ROAD. I DRIVE IN RURAL AREAS 80% OF THE TIME AND HAV…"~42,000 mi, complaint #1575384
  12. #12

    throttle and pedal

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=17, median 54,000 mi, no reliable range below 25 reports.

    • "MY VEHICLE LOST POWER. A WRENCH ICON APPEARED ON THE DASH. I WAS ENTERING A GAS STATION SO THE CAR WAS IN MOTION AND I WAS ABLE TO PARK. I LOOKED IT UP AND FOUND OUT IT WAS A THROTTLE BODY FAILURE.. I HAD IT TOWED TO A FORD DEALER. I DIDNT TRUST TO DRIVE IT.…"~33,000 mi, complaint #1693062
    • "WHILE DRIVING [REDACTED ADDRESS], ACCELERATOR SUDDENLY STOPPED WORKING, WRENCH LIGHT CAME ON, AND ENGINE WENT INTO LIMP HOME MODE. IT WAS VERY UNSAFE TRYING TO CROSS LANES TO GET OFF OF HIGHWAY AS CAR SLOWED VERY RAPIDLY. THIS IS THE SAME ACTION ASSOCIATED W…"~34,600 mi, complaint #1466657
    • "I BOUGHT THE VEHICLE NEW, AND HAVE SLIGHTLY OVER 42,000 MILES ON IT. IN NOVEMBER 2018, WHEN DRIVING ON A [REDACTED ADDRESS] IN THE CITY, THE VEHICLE SUDDENLY LOST ALL ACCELERATION AND THE WRENCH LIGHT ON THE DASHBOARD CAME ON. I HAD TO QUICKLY MANEUVER TO THE…"~42,175 mi, complaint #1520211
    • "The contact owns a 2014 Ford Edge. The contact stated that while driving at an undisclosed speed, the powertrain malfunction warning light was illuminated, then the vehicle stalled. The vehicle was taken to the dealer and diagnosed with throttle body failure.…"~58,338 mi, complaint #1780940
    • "ON SATURDAY OCT. 6 AT APPROX. 9 P.M. WITH MILD WEATHER/TEMP. AT [REDACTED ADDRESS] OF HIGHWAY IN A CONSTRUCTION ZONE WITH NO EMERGENCY SHOULDER, WRENCH SYMBOL APPEARED AND IT WOULD NOT KEEP UP TO SPEED. BECAUSE OF THE SUDDEN SLOW DOWN, WE WERE ALMOST HIT SEVER…"~78,000 mi, complaint #1505029
  13. #13

    acceleration loss or hesitation

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "CAR HESITATES 4 OR 5 SECONDS WHEN GOING FROM REVERSE TO DRIVE WHEN INCREASING SPEED ON HIGHWAY TO CHANGE LANES OR AFTER COASTING THEN TRY TO ACCELERATE FORD SAYS TOUGH LIVE WITH IT TRIED SEVERAL TIMES TO HAVE IT REPAIRED THEY SAY CANT BE DONE "~13,000 mi, complaint #1313371
    • "THE POWER TRAIN MALFUNCTION LIGHT CAME ON WHILE DRIVING. I WAS ON THE INTERSTATE GOING AROUND 75 MPH AND ON 3 LANES OF HEAVY MORNING COMMUTE TRAFFIC. WHEN THE POWER TRAIN LIGHT CAME ON, I LOST THE ABILITY TO USE THE GAS AND COULD NOT ACCELERATE. I DID HAVE THE…"~39,000 mi, complaint #1473062
    • "VEHICLE WAS IN MOTION, I WAS DRIVING DOWN THE HIGHWAY AT 60 MPH, I WENT TO CHANGE LANES AND THE VEHICLE SUDDENLY LOSES POWER, GOES INTO LIMP HOME MODE, THE WRENCH APPEARS ON THE DASH AND I MUST PULL OFF TO THE EMERGENCY SHOULDER. THE VEHICLE WAS TOWED IN TO FO…"~50,600 mi, complaint #1482007
    • "The contact owns a 2014 Ford Edge. The contact stated that while driving at various speeds, the check engine warning light would suddenly illuminate along with an audible chime, the vehicle would no longer accelerate when pressing the accelerator pedal and the…"~87,000 mi, complaint #1846845
    • "The contact owns a 2014 Ford Edge. The contact stated that while driving at slower speeds, the vehicle hesitated while accelerating with the accelerator pedal depressed, and the vehicle to respond as needed. The check engine warning light was illuminated. The…"~108,000 mi, complaint #2121005
  14. #14

    airbag system

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=12, median 67,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WITH A PASSENGER SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SYSTEM WOULD ERRONEOUSLY TURN ON WHEN THE PASSENGER CHANGED POSITION IN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE…"~500 mi, complaint #1222819
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG TURNED OFF BY ITSELF AND THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ED BUTTS FORD ([REDACTED ADDRESS], LA PUENTE, CA 91744) WHERE IT WAS DIAGNOSED THAT T…"~48,350 mi, complaint #1453305
    • "THE FIRST EPISODE WAS HITTING A DEER HEAD ON AT 45MPH THE AIRBAGS NEVER WENT OFF. THE SECOND EPISODE WAS ANOTHER DIRECT HIT HEAD ON FROM REAR ENDING SOMEONE WHO CUT INFRONT OF ME. THE AIRBAGS DID NOT DEPLOY EITHER TIME AND THE POLICE OFFICERS AND EVERYONE INVO…"~74,000 mi, complaint #1725260
    • "I purchased my 2014 Ford Edge SEL ON JANUARY 2015. I have electrical problems suspicion problems & recall on my Airbags! I have always taken it to a Ford Dealership to have my regular service done…oil charge etc. it those times I have told them the other probl…"~109,450 mi, complaint #1888953
    • "The contact owns a 2014 Ford Edge. The contact stated while driving at 55 MPH with her husband in the front passenger seat, a deer crashed into the front end of the vehicle. The air bags failed to deploy. The vehicle was towed to a tow lot. The contact sustain…"~175,000 mi, complaint #1857046
  15. #15

    seat mechanism

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHEN LOWERING THE DRIVERS POWER SEAT THE MECHANISM CLICKS LOUDLY THE WHOLE TIME LOWERING. WHEN COMING TO A STOP THE SEAT JUTS FORWARD. WHEN ACCELERATING FROM A STOP THE SEAT JUTS BACKWARDS MAKING IT DIFFICULT TO CONTROL GAS AND BRAKE PEDAL.."~31,000 mi, complaint #1599001
    • "DRIVERS SIDE SEAT AND PASSENGER SEAT APPEAR TO BE LOOSE AND ROCK BACK AND FORTH WHEN STARTING AND STOPPING QUICK AND IT HAS BEEN REPORTED TO THE DEALERSHIP SEVERAL TIMES AT SERVICE AND NOTHING SEEMS TO BE DONE TO FIX IT AND IT HAS BEEN THAT WAY SINCE THE VEHIC…"~40,000 mi, complaint #1635691
    • "WHEN ACCELERATING, THE DRIVER'S SEAT ROCKED UPWARD AND I ALMOST LOST CONTROL OF THE CAR. THE REAR OF THE SEAT REMAINED ATTACHED TO THE RAIL. THE DIAGNOSIS PER THE FORD DEALER WAS THAT THE SEAT RAILS WERE FAULTY AND NEEDED TO BE REPLACED. THIS IS A 2014 MODEL…"~63,000 mi, complaint #1600426
    • "POWER SEAT ASSEMBLY IS BROKEN AND IT LOOKS TO BE A COMMON PROBLEM AND IT NEEDS ADDRESSED ASAP BEFORE SOMEONE GET KILLED. MY FAMILY AND I WERE DRIVING ON THE INTERSTATE AND THE SEAT MADE A VERY FAST "ZIP" OR "RATCHETING" NOISE AND IMMEDIATELY TILTED BACKWARD…"~73,461 mi, complaint #1609827
  16. #16

    transfer case awd

    1 stranded, 5 unsafe, 1 broken

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I HAD SENT YOU A COMPLAINT ABOUT MY VEHICLE. COMPLAINT NUMBER 11384259 STATING THE VEHICLE CPU WAS DEFECTIVE. WHAT I MEANT TO SAY WAS "THE PTU UNIT IS DEFECTIVE"{ POWER TAKE OFF UNIT.}. THANK YOU AND I APOLOGIZE FOR THE MISTAKE. "~46,000 mi, complaint #1714470
    • "POWER TAKE OFF ASSEMBLY FAILED ACCORDING TO THE SERVICE DEPARTMENT THIS IS A MAJOR PROBLEM WITH THIS PARTICULAR VEHICLE AND THEY CAN RANDOMLY FAIL REGARDLESS OF MILEAGE AND CAN ACTUALLY EXPLODE AND WIPE THE TRANSMISSION OUT AND IF THAT WAS TO HAPPEN WHILE DRIV…"~77,900 mi, complaint #1637393
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO AN INDEPENDEN…"~82,000 mi, complaint #1653278
    • "POWER TRANSFER UNIT FAILED WITHOUT WARNING. THIS PART IS NOT ON MAINTENANCE SCHEDULE."~100,614 mi, complaint #1540736
  17. #17

    wheel or rim

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TURNING RIGHT OUT OF PARKING LOT TOUCHED CURB PLASTIC WHEEL COVERING JUST RIPPLED LIKE A COKE CAN CRUSHED. HAD TO REPLACE WHOLE WHEEL. SHOULD EITHER BE ABLE TO REPLACE PLASTIC PART BY ITSELF OR DO NOT USE PLASTIC COVERING. RIDICULOUS FOR WHAT WE PAID FOR THE…"~3,000 mi, complaint #1094836
    • "I WAS DRIVING ON BARNSVILLE ROAD IN DICKERSON MARYLAND. I FELT THAT MY CAR DROPPED DOWN AND HEARD A SCRAPPING SOUND AND THE CAR VEERED TO THE RIGHT ON TO A FIELD. I GOT OUT AND FOUND THE ALUMINUM WHEEL ON THE GRASS WITH THE TIRE OFF THE WHEEL . WHEN THE TOW TR…"~8,500 mi, complaint #1135085
    • "WENT TO DEALER FOR OIL CHANGE / TIRE ROTATION - ALSO TO CHECK LOSS OF AIR IN RIGHT REAR TIRE - SERVICEMAN PULLED A NAIL AND FIXED TIRE - BUT SAID THERE WAS A CRACK ON THE WHEEL ( 22 INCH POWDERED ALUMINUM) AND SHOULD B REPLACED - CR USED FOR VERY LIGHT DRIVING…"~25,000 mi, complaint #1328974
    • "I HAD BEEN DRIVING (TRAVELING NURSE) BACK AND FORTH 3 X WEEKLY TO A NURSING JOB. THE LOW TIRE LIGHT. I AIRED THE TIRE FOR SEVERAL DAYS UNTIL I COULD CARRY IT TO A TIRE SHOP. I WAS TOLD IT WAS THE RIM. THE RIM WAS REPAIRED. SIX MONTHS LATER THE LOW TIRE LIG…"~26,000 mi, complaint #1455221
  18. #18

    driveshaft axle cv

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "RIGHT FRONT AXLE FAILURE WARNING OF TRANSMISSION NOT IN PARK"~48,000 mi, complaint #1441569
    • "The contact owns a 2014 Ford Edge. The contact stated that while driving at various speeds, the steering wheel and vehicle were shaking abnormally. There was an abnormal clunking sound detected. There were no warning lights illuminated. The vehicle was towed t…"~50,000 mi, complaint #2012708
    • "I WAS DRIVING IN AN ALLEY WAY AND SOMETHING SOUNDED LIKE IT BROKE AND OR CAME LOOSE FROM THE PASSENGER SIDE FRONT SUSPENSION AREA. WHICH LOOKS LIKE IT WAS A HALF SHAFT OR STEERING COMPONENT WHICH IN TURN CAUSED ME TO LOOSE STEERING CONTROL AND HIT A CURB AND D…"~60,000 mi, complaint #1455166
  19. #19

    engine cooling

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2014 Ford Edge. The contact stated that while driving 45 MPH, the check engine warning light illuminated, and the vehicle overheated. The contact veered to the side of the road and allowed the vehicle to cool down. The contact then continued…"~92,000 mi, complaint #1892790
  20. #20

    other

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "CAR WAS IN GARAGE WITH GARAGE DOOR OPEN. OUTSIDE TEMPERATURE WAS 29 DEGREES AND GARAGE TEMPERATURE WAS 54 DEGREES. PASSENGER DOOR WAS CLOSED NORMALLY AND REAR WINDOW SHATTERED."~21,630 mi, complaint #1269195
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER (GREENW…"~108,000 mi, complaint #1468381
  21. #21

    brake pads and rotors

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN THE VEHICLE SITS OVERNIGHT IN THE GARAGE AND I FIRST BACK OUT THE REAR BRAKES MAKE A GRINDING NOISE LIKE THE PADS ARE STICKING. WHEN I START FORWARD IN DRIVE IT STOPS. THE REAR ROTORS ARE BEING GROOVED WITH THIS MARKS. THE VEHICLE ONLY HAS 23,000 MILES ON…"~23,000 mi, complaint #1351307
    • "WHILE DRIVING ON A HIGHWAY AT APROX 50MPH MY CAR RAN OUT OF BRAKES COMPLETELY. THE CAR, A 2014 EDGE, IS AROUND 56000MILES WITH ALL SERVICES UPTODATED PERFORMED BY A FORD DEALER. IN THE LATEST SERVICE THE CHANGE THE REAR BRAKE PADS"~56,000 mi, complaint #1430158
  22. #22

    control module

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE IDLING, THE VEHICLE STALLED AND THE WRENCH WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICL…"~3,500 mi, complaint #1127925
    • "DOOR AJAR MESSAGE APPEARED WHEN DOOR IS SECURELY SHUT, ALSO SAYS SHIFT TO PARK, DOORS DON'T LOCK WHEN THEY SHOULD, DOME LIGHTS REMAIN ON LONGER THAN THEY SHOULD, IT ALSO BINGS LIKE WHEN THE SEAT BELTS AREN'T FASTENED, CONSTANTLY HAVE TO PUSH THE OK BUTTON ON…"~45,000 mi, complaint #1312133
    • "DRIVER DOOR AJAR WARNING WON'T GO OUT. DOORS WON'T LOCK. BATTERY DRAINS. TRANSMISSION NOT IN PARK WARNING. THESE WARNINGS COME ON WHILE PARKED AND WHILE THE VEHICLE IS MOVING."~84,000 mi, complaint #1682763
  23. #23

    fuel pump

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE FUEL STOPS GOING TO THE ENGINE WHILE DRIVING ON A COUNTRY ROAD. THIS HAS HAPPENED ON 3 OCCASION SINCE I PURCHASED THE CAR IN 2014. DATES OF OCCURRENCE 12/24/15, 8/5/16, AND 8/12/16."~18,420 mi, complaint #1312155
    • "The contact owns a 2014 Ford Edge. The contact stated while starting the vehicle, the vehicle delayed starting. The contact stated that the failure had been reoccurring and the check engine warning light would illuminate intermittently. Additionally, the conta…"~100,000 mi, complaint #1830430
    • "I SEE THAT SOME 2014 FORD EDGE VEHICLES HAVE A FUEL PUMP RECALL. WHY IS MY 2014 FORD EDGE NOT INCLUDED. I HAVE HAD TO REPLACE THE FUEL PUMP."~113,264 mi, complaint #1743163
  24. #24

    heater core and blower

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CARBON MONOXIDE COMING THROUGH HEATER SYSTEM INTO THE CAB OF THE VEHICLE"~40,250 mi, complaint #1348369
    • "OUR EDGE CURRENTLY HAS PROBLEMS WITH THE PASSENGER COMPARTMENT AC/HEATING. WHEN YOU TURN THE AC ON THE DRIVERS SIDE BLOWS HOT AIR AND THE PASSENGER SIDE BLOWS COLD. WHEN YOU TURN THE HEATER ON THE DRIVERS SIDE BLOWS HOT AND THE PASSENGER SIDE BLOWS COLD NO MAT…"~42,000 mi, complaint #1501590
  25. #25

    power windows and locks

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DOOR AJAR LIGHT REMAINED ILLUMINATED WITH THE FRONT DRIVER'S SIDE DOOR CLOSED. DURING THE FAILURE, THE DOOR COULD NOT BE LOCKED AND THE INTERIOR LIGHTS REMAINED ILL…"~90,000 mi, complaint #1728085
  26. #26

    sunroof

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I WAS DRIVING DOWN I-25 WITH MY SPOUSE DOING APPRX. 75MPH WHEN MY SUNROOF EXPLODED. WE ARE FORTUNATE NO ONE WAS INJURED. GLASS DID FALL ON MY HEAD AS I WAS TAKING IT TO THE DEALERSHIP. FORD REFUSES TO COVER IT UNDER WARRANTY EVEN THOUGH THE DEALERSHIP STATE…"~5,600 mi, complaint #1200369
    • "MY SUN ROOF EXPLODED FOR NO REASON WHILE I WAS DRIVING THE CAR ON THE HIGHWAY."~31,740 mi, complaint #1458830
    • "PANORAMIC SUNROOF SHATTERED WHILE DRIVING ON A CLEAR DAY ON AN OPEN ROAD."~49,000 mi, complaint #1495649
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE DRIVER NOTICED THAT A LOT OF WATER LEAKED THROUGH THE SUN ROOF. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND IN THE PROCESS OF BEING…"~52,000 mi, complaint #1354276
  27. #27

    differential

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BOUGHT VEHICLE APPROX 1.5 YEARS AGO FROM A CHRYSLER DEALER WITH 28000 MILES. PRESENTLY ABOUT 46000 MILES. WHILE DRIVING AT CITY SPEED, CAME TO A RED LIGHT AND STARTED SMELLING THIS ODOR OF BURNT DIFFERENTIAL FLUID OR ROTTEN EGG SMELL. IMMEDIATELY CALLED DEALER…"~46,000 mi, complaint #1714459
  28. #28

    fuel tank and lines

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT FUEL FUMES EMITTED AROUND THE VEHICLE AND FUEL LEAKED WHILE THE CONTACT WAS REFUELING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE M…"~2,100 mi, complaint #1121858
    • "NOTICED STEADY STREAM OF FUEL LEAKING, FROM FUEL LINE BEHIND REAR WHEEL WEAL, WHILE VEHICLE WAS STATIONARY DURING REFUELING PROCESS. FUEL CONTINUED TO LEAK, FROM THE FUEL LINE AT ALARMING RATE, WHILE THE VEHICLE WAS IN MOTION TO BE DROPPED OFF TO BE SERVICED A…"~30,300 mi, complaint #1251067
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE EXPERIENCED AN EXCESSIVE FUEL LEAK. THE CONTACT STATED THAT THERE WAS A MILD FUEL ODOR ENTERING THROUGH THE A/C VENTS INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WA…"~82,000 mi, complaint #1649736
  29. #29

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "RANDOM STALLING. USUALLY WHEN SLOWING DOWN. DASHBOARD LIGHTS UP ALL KINDS OF WARNINGS. NO CODES. SHIFT IS LOCKED IN PARK AND CAN NOT MOVE VEHICLE. ALWAYS ABLE TO RESTART WITHOUT ISSUE AFTER SOME DELAY. SEEMS TO HELP TO UNCONNECT POSITIVE BATTERY TERMINAL…"~45,000 mi, complaint #1664729
    • "VEHICLE DISPLAYED WARNING 'SERVICE ADVANCETRAC' AND BRAKED IN AN EXTREMELY ROUGH AND UNSAFE MANNER. VEHICLE WOULD NOT ACCELERATE THEN AFTER OVER 2000 RPMS. DEALERSHIP IDENTIFIED AS POTENTIAL ISSUE WITH STEERING ANGLE SENSOR."~70,000 mi, complaint #1574433
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHEN MAKING A TURN, THE VEHICLE WOULD NOT ACCELERATE AND THE SERVICE ADVANCETRAC WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V…"~70,000 mi, complaint #1541541
  30. #30

    wiper and washer

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THERE WAS EXCESSIVE FOG ON ALL OF THE WINDOWS AND THE WINDSHIELD DURING INCLEMENT WEATHER, CAUSING AN OBSTRUCTION TO THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THA…"~2,000 mi, complaint #1146209
    • "WHEN OUTDOOR TEMPERATURE DROPS BELOW FREEZING AS YOU DRIVE THE VEHICLE THE INTERIOR WINDOWS AND WINDSHIELD WILL FOG UP TO THE POINT OF NOT BEING ABLE TO SEE OUT OF THEM. DEFROST MODE DOES NOT COMPLETELY CLEAR WINDSHIELD. ONLY GIVES ABOUT A QUARTER OF THE WIN…"~10,000 mi, complaint #1134844
  31. #31

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ON 9-27-14, USING ADAPTIVE CRUISE CONTROL ON STRAIGHT, 4-LANE DIVIDED HIGHWAY WITH NO TRAFFIC IN LANE AHEAD OR BEHIND. VEHICLE'S BRAKES SUDDENLY ACTIVATED DROPPING SPEED FROM 74 TO 50 MPH. TAKEN TO DEALERSHIP 10-7-14 AND ISSUE COULD NOT BE DUPLICATED. HAPPE…"~2,300 mi, complaint #1137341
    • "WHEN DRIVING AT HIGHWAY SPEEDS (65 MPH+) WITH CRUISE CONTROL ENABLED, IF I PASS AN 18 WHEELER, THE CAR WILL SUDDENLY JAM ON THE BRAKES AND DECELERATE FROM MY CURRENT SPEED DOWN BELOW 55 MPH. THIS HAPPENS IN LESS THEN 3 SECONDS. THERE IS NO ONE IN FRONT OF ME -…"~60,000 mi, complaint #1387104
  32. #32

    engine turbo supercharger

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I LEASED A 2014 FORD EDGE FROM ANTELOPE VALLEY FORD. AFTER TAKING POSSESSION, THE VEHICLE HAD TURBO LAG PROBLEMS. I REPORTED THIS TO ANTELOPE VALLEY FORD AND THEY TOOK THE CAR IN FOR REPAIR. I WAS TOLD THERE WAS NO PROBLEM. THE PROBLEM CONTINUES TO THIS D…"complaint #1433227
    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO ANTELOPE VALLEY FORD LINCOLN ([REDACTED ADDRESS], LANCASTER, CA 93534, [REDACTED PHONE]). THE FAILURE COULD NO…"complaint #1433249
  33. #33

    evap system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The lever on the gas door dosen't closed all they causing the check engine to light up The code shows a vapor leaking "~100,000 mi, complaint #1945338
    • "I KEEP GETTING THIS CODE P1450 ON MY CAR FOR CHECK ENGINE LIGHT I'VE ALREADY PAID AT FIRESTONE TO HAVE A PIECE SWITCHED OUT ONCE WHICH WAS NOT EVEN BROKEN. THE LIGHT KEEPS COMING ON. WHEN YOU SEARCH IT APPEARS MANY PEOPLE HAVE THIS PROBLEM WITH MANY FORDS."~102,759 mi, complaint #1583339
  34. #34

    fluid leak unspecified

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2014 Ford Edge. The contact stated that there was water leaking into the vehicle on the front passenger’s side of the vehicle, drenching the floorboard and causing a mildew odor inside the cabin of the vehicle. The vehicle had not been taken…"~65,000 mi, complaint #2007621
    • "POWER TRANSFER UNIT LEAKING AFTER 80,000 MILES, HAD THE VEHICLE SERVICED TO REPLACE PTU AND NEW PTU IS ALSO LEAKING. OTHER DRIVING ISSUES HAVE OCCURRED SINCE INCLUDING LOSING POWER STEER CAPABILITY ON WHILE DRIVING AT LOW SPEEDS ON UNEVEN ROADS, UNABLE TO ACC…"~92,000 mi, complaint #1706356
  35. #35

    infotainment head unit

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TOUCHSCREEN STOPPED WORKING. IT CONTROLS HANDS-FREE PHONE, NAVIGATION, TEMPERATURE, AND RADIO. FORD EXTENDED WARRANTY ON SYSTEM, BUT DID NOT INCLUDE TOUCHSCREEN ITSELF, AND IS CHARGING $1,000 TO REPLACE. TOUCHSCREEN ITSELF SHOULD BE RECALLED. DANGEROUS IF…"~23,600 mi, complaint #1414893
  36. #36

    instrument cluster

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE VEHICLE INSTRUMENT CLUSTER DISPLAYS A "DRIVER DOOR AJAR" WARNING...DESPITE THE DOOR BEING FULLY CLOSED. THE DOME LIGHTS STAY ON, AND AN "ENGINE ON" ALERT APPEARS, AS WELL. TO CLEAR IT, THE DRIVER'S DOOR MUST BE CLOSED SEVERAL TIMES. IT IS OCCURRING MORE…"~43,000 mi, complaint #1745526
  37. #37

    key fob and immobilizer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY WIFE AND I STOPPED FOR LUNCH, AND PARKED ON A CITY STREET. (85 I REMEMBER LOOKING AT MY PHONE WHEN I STOPPED AND SHUT OFF THE CAR USING THE PUSH BUTTON ON THE DASH. WE WALKED TO THE FOOD STAND AND SOMEONE TAPPED ME ON THE SHOULDER TO INFORM ME THAT MY C…"~10,000 mi, complaint #1337618
    • "The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 MPH, the "door open" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door wa…"~190,000 mi, complaint #2058004
  38. #38

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER (FRIENDLY FORD LOCATED IN LAS VEGAS, NV), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRI…"~6,000 mi, complaint #1407932
  39. #39

    wiring harness

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "It started with something with the battery saver no dash lights respond to the key turning on of had keys programmed I’ll change the ECU I change the main harness the dash harness the engine harness all from Ford ignition switch steering column module BCM I do…"complaint #1812836
    • "I have had issues with this car since a few months from me getting it. My rear camera wouldn't work half the time and sometimes turns the images upside down. My heat and cooling system started malfunctioning and the driver's side doesn't blow or temp the same…"complaint #2113865
  40. #40

    ac compressor and refrigerant

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE A/C SYSTEM DOES NOT RESPOND TO TEMPERATURE CONTROL. IT STAYS ICE COLD. THE SUSPENSION SQUAWKS AND CLANKS WHEN BRAKES ARE APPLIED AND THE STEERING WHEEL TURNS."~34,000 mi, complaint #1403989
  41. #41

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE WHEELS WERE ALIGNED AND THE TIRES WERE REPLACED, BUT THE FAILURE PERSISTED. THE…"~4,000 mi, complaint #1147449
  42. #42

    climate control module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2014 Ford Edge. The contact stated that on several occasions while driving, the HVAC system would malfunction and change the temperature which caused the windows to fog. The contact stated that on one occasion while driving, the vehicle shut…"~171,296 mi, complaint #1832367
  43. #43

    engine internal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2014 Ford Edge. The contact stated that while her husband was starting the vehicle, there was an abnormal clanking sound coming from the vehicle. The contact turned off the vehicle. There were no warning lights illuminated. The vehicle had b…"~130,000 mi, complaint #2037673
  44. #44

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "OIL WAS CHANGED 06/15/2019 LESS THAN ONE WEEK LATER ON 06/20/2019 WHILE TURNING FROM ONE CITY STREET ONTO ANOTHER VEHICLE LOST ALL POWER, OIL PRESSURE LOW WARNING AND OIL PRESSURE LIGHT WERE DISPLAYED. VEHICLE HAD NO POWER AND BEGAN ROLLING BACKWARD. DEPRESS…"~49,000 mi, complaint #1578837
  45. #45

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE DECELERATED IN THE MIDDLE OF TRAFFIC AND HAD TO BE PUSHED OFF THE ROAD. THE AIR BAG AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PEACOCK FORD ([REDACTED ADDRESS], M…"~70,000 mi, complaint #1556036
  46. #46

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY HORN DOES NOT WORK NEITHER ON THE COLLIUM OR WHEN I LOCK THE DOORS WITH REMOTE TO ALERT ME THAT IT IS LOCKED."complaint #1269425
  47. #47

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "SWITCH FOR PARK. AR ROLLED AND SAID NOT IN PARK, KEPT WARNING. COST US $332.48, REPAIRED JULY 18, 2018"complaint #1484733
  48. #48

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "POWER STEERING WENT OUT WHILE DRIVING ON THE STREET. APPROX 35 MPH. VEHICLE HAD 20,596 MILES ON IT. LOCATION SOUTHERN CALIFORNIA WHERE THE CAR IS NOT EXPOSED TO COLD WEATHER. SIMILAR TO 15V250000."~20,590 mi, complaint #1544341
  49. #49

    seatbelt and pretensioner

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Seat belt will not stay, buckled. This is a manufacturing defect and could cause bodily harm if Ford doesn't correct. I contacted Ford and they weren't concerned about this issue. Case # : CASI41262353"complaint #1872375
  50. #50

    starter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2014 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle hesitated but started after several attempts. The contact took the vehicle to the dealer who informed the contact that the starter on the vehicle was not f…"~110,000 mi, complaint #1998576
  51. #51

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO STEER LEFT OR RIGHT. ANGELA KRAUSE FORD LINCOLN IN ALPHARETTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STEERING WAS LIKELY TO FAIL…"complaint #1460753
  52. #52

    tire failure

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TIRE SIDEWALL FAILURE COOPER TIRE 245/60R18 DISCOVERER SRX, 35,000 MILES APPROX. DECELERATED FROM 70MPH TO 30MPH COMING INTO TOWN AND TIRE SIDEWALL BLEW OUT WITH NO ROAD HAZZARD. 2014 FORD EDGE LIMITED. REPLACED TIRES IMMEDIATELY 11/13/2019. DID NOT KNOW A…"complaint #1620747
  53. #53

    transmission cvt

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PUT THE CAR IN PARK MODE, TURNED OFF KEY, REMOVED KEY, WAS EXITING THE VEHICLE AND IT STARTED INDICATING THE CAR WAS NOT IN PARK. THIS HAS HAPPENED TWICE AND BOTH TIMES THE VEHICLE STARTED MOVING AS IT WAS IN NEUTRAL EVEN THOUGH THE KEY WAS REMOVED AND IT SHO…"~54,544 mi, complaint #1724622
  54. #54

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "ON JULY 31, 2017 IN MY 2014 FORD EDGE I SLOWED DOWN TO TURN RIGHT INTO A PARKING SPACE AT AN ELEMENTARY SCHOOL, AND ALL OF A SUDDEN THE CAR TOOK FLIGHT OVER THE CURB AND SPED INTO THE WOODS. SCARED AND SHAKEN I WAS TRAPPED IN THE CAR WITH TREES BLOCKING THE…"complaint #1397650

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD EDGE directly.