2013 CHEVROLET CRUZE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine cooling

    3 stranded, 83 unsafe, 1 broken, 3 annoyance

    90
    incidents
    Typical range: 27,000–112,000 mi

    Median 87,000 mi, based on 84 reports (43% had no usable mileage)

    • " I COULD SMELL COOLANT/ANTIFREEZE WHEN THE HEATER WAS ON AND THE TEMPERATURE WAS SET TO A HIGH SETTING. I DIDN'T THINK ANYTHING WAS WRONG, JUST THOUGHT IT MIGHT BE A BREAK-IN ISSUE. AS OF TODAY'S DATE NOV 9, 2014 I STILL CAN SMELL THE COOLANT SMELL WHEN…"~590 mi, complaint #1128800
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THA TA COOLANT ODOR EMITTED INTO THE VEHICLE WHENEVER THE HEAT WAS TURNED ON. THE CONTACT STATED THAT THE CHECK COOLANT WARNING LIGHT WAS ILLUMINATED. AFTER INSPECTING THE VEHICLE, THE CONTACT NO…"~46,000 mi, complaint #1127267
    • "CAR HAS LEAKED OIL AND COOLANT SINCE I GOT IT. CONSTANTLY OVER HEATS. LOSS OF POWER. ENGINE REVS AND JUMPS. CONSTANT REPLACEMENTS NOTHING WORKS."~90,000 mi, complaint #1728068
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO OVERHEAT AND "AIR CONDITIONER TURNING OFF DUE TO VEHICLE OVERHEATING" DISPLAYED. THE CONTACT PARKED THE VEHICLE, OPENED THE HOOD TO ALLOW THE ENGINE TO COOL DOWN, AND ADDED…"~110,357 mi, complaint #1463417
    • "COOLANT HOSE LEAK RUPTURED WITHOUT CAUSE OR WARNING CAUSING ENTIRE HOSING SYSTEM TO EXPLODE AND CAR OVERHEATED OBVIOUSLY WHILE DRIVING. IT RESULTED IN THERMOSTAT AND HOUSING ALONG WITH ADDITIONAL COOLANT HOUSING TO BE REPLACED ABOUT A MONTH AGO. NOW MY C…"~168,000 mi, complaint #1475120
  2. #2

    engine stall or no start

    5 stranded, 37 unsafe

    42
    incidents
    Typical range: 21,500–95,000 mi

    Median 65,000 mi, based on 72 reports (29% had no usable mileage)

    • "ALMOST FROM THE DAY I LEASED MY MANUAL CRUZE I HAD ENGINE DYING PROBLEMS. IT HAPPENS WHEN I DOWNSHIFT INTO SECOND GEAR, WHEN I STOP AND WHEN I STOP SUDDENLY. IT HAPPENS PERHAPS A FEW TIMES A WEEK. THE DEALERSHIP SERVICE DEPT. TESTED THE CAR AND FOUND NOTHING W…"~500 mi, complaint #1053176
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZ. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS AND MAKING A TURN, THE VEHICLE WOULD SUDDENLY SHUT OFF FOR APPROXIMATELY 3 SECONDS BEFORE RESTARTING. THE CONTACT ALSO INDICATED THAT IN A SEPARATE INCIDENT THE PO…"~40,000 mi, complaint #1063644
    • "WHILE I WAS DRIVING IN MY COMMUNITY THE CAR SHUT ITSELF OFF AND TURNED BACK ON. THIS LOCKED MY STEERING WHEEL ALMOST CAUSING AN ACCIDENT."~69,500 mi, complaint #1364560
    • "I WAS DRIVING MY CAR ON CITY STREET WHEN ALL OF A SUDDEN, IT LOST ALL POWER. THE CAR SLOWED DOWN AND I WAS STUCK IN A TURNING LANE AT A BUSY INTERSECTION."~90,000 mi, complaint #1438520
    • "I WAS JUST DRIVING ALONG UNDER NORMAL DRIVING WHEN ALL OF A SUDDEN MY RPMS WENT ALL THE WAY UP AND THE CAR WASN'T GOING ANYWHERE BUT COSTING TO A STOP ALONG WITH A LOUD BANGING SOUND. I WAS DRIVING APPROXIMATELY 28MPH ON A STREET"~178,087 mi, complaint #1680327
  3. #3

    airbag system

    34 unsafe

    34
    incidents
    Typical range: 24,000–63,500 mi

    Median 39,500 mi, based on 54 reports (13% had no usable mileage)

    • "JUST A SHORT TIME AFTER I BOUGHT THIS CAR, WHICH I LOVE, I HIT A DEER. I WAS GOING 45 MPH AT THE TIME AND THE IMPACT DID $10,000 DAMAGE BUT THE AIR BAG DID NOT GO OFF. THANKFULLY I WAS NOT HURT AND I WAS WEARING MY SEAT BELT. TO THIS DAY THE CAR JUST ISN'T THE…"~2,000 mi, complaint #1139678
    • "THE ROAD WAS ICY AND I SLAMMED INTO BACK OF DUMP TRUCK THAT ALREADY CRASHED INTO FENCE OF CEMETERY,AND MY AIR BAGS NEVER DEPLOYED (I COULDV'E BEEN SERIOUSLY HURT) BUT I WASN'T. *TR"~18,000 mi, complaint #1139368
    • "TL* THE CONTACT OWNED A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING THE FRONT END TO CRASH INTO THE REAR OF A THIRD VEHICLE. NEXT, A FOURTH VEHICLE MADE CONTACT WITH THE CONTACT'S VEHICLE CAUSI…"~40,000 mi, complaint #1171540
    • "VEHICLE ACCIDENT WITH ANOTHER VEHICLE - AIRBAG DID NOT DEPLOY IN ACCIDENT. DRIVER HIT HEAD ON STEERING WHEEL. (ALL AIRBAGS DEPLOYED ON OTHER VEHICLE (AUDI S4.)) TOLD BY INSURANCE ADJUSTOR HE TYPICALLY DOES NOT SEE AIRBAG DEPLOYMENT ON CHEVY CRUIZE AS THE SEN…"~90,000 mi, complaint #1298301
    • "THE CAR AT RANDOM WILL HAVE A MESSAGE COME UP THAT SAYS AIRBAG SENSOR. THE CAR SHUTS DOWN ON YOU AND WILL NOT START UNTIL CAR IS PUT IN PARK, RAISE HOOD, THEN ROLL DOWN DRIVER WINDOW IN TRAFFIC. THIS SOMETIMES WORK FIRST TRY BUT NOT ALWAYS. THIS CAUSE A HUGE…"~210,750 mi, complaint #1723151
  4. #4

    stability and traction control

    32 unsafe

    32
    incidents
    Typical range: 37,000–103,500 mi

    Median 65,000 mi, based on 59 reports (28% had no usable mileage)

    • "CAR WAS JERKING, THEN STALLED, THEN STABLITRACK AND TRACTION CONTROL WARNING LIGHT CAME ON. *TR"~2,800 mi, complaint #1112838
    • "CAR SHUTS OFF COMPLETELY.AFTER 10 MINUTES WILL RESTART.STEERING LOCKS UP WHILE DRIVNG.STABLI CONTROL COMES ON.LOSS OF ALMOST AL L POWER.HAPPEN IN DRIVEWAY.WHILE DRIVING TURNING .LOSS OF POWER SO THAT CAR WONT MOVE."~45,000 mi, complaint #1460773
    • "WHILE DRIVING THE VEHICLE POWER STABILITY FLASHES THE ELECTRICAL SYSTEM RESETS AND IF DRIVING YOU LOSE CONTROL OF THE VEHICLE."~74,000 mi, complaint #1317599
    • "THE STABILITY CONTROL GOES OFF DUE TO A AIR LEAK IN THE AIR VALVE CAUSING LOSE OF STEERING POWER WHICH HAS OCCURED WHILE DRIVING THE STEERING WHEEL BECOMES IMPOSSIBLE TO STEER WHEN THIS HAPPENS"~103,495 mi, complaint #1683760
    • "THE STABLIC TRACT, THE ENGINE, THE ENGINE SLOWS DOWN, THE POWER STEERING, THE ENGINE MODULE HAS BLOWED I HAVE HAD PROBLEMS WITH THE CAR DAY 1, I BOUGHT FROM JDA AUTOMOTIVE ON GARNERS FERRY ROAD. I HAVE BEEN TAKING CAR TO CHEVROLET IN COLUMBIA,SC HARBISON . THE…"~995,861 mi, complaint #1653508
  5. #5

    engine internal

    3 stranded, 27 unsafe, 1 annoyance

    31
    incidents
    Typical range: 42,000–100,000 mi

    Median 69,000 mi, based on 32 reports (42% had no usable mileage)

    • "AFTER DRIVING THIS VEHICLE FOR 660 MILES, I'VE NOTICED THAT THERE'S A GRINDING OR KNOCKING FEELING ON THE ACCELERATOR. I FIRST NOTICED IT WHILE PULLING IT OUT OF MY DRIVEWAY. I FELT A KNOCKING ON THE ACCELERATOR. IT'S NOT WEATHER SENSITIVE AND GIVES THE SAME…"~660 mi, complaint #976880
    • "OUT OF NO WHERE THE ENGINE STARTS TO SPUTTER WHILE SITTING IN IDLE ON THE 2013 CHEVROLET CRUZE. IT IS THE VALVE COVER, LETTING IN TOO MUCH AIR TO THE FUEL SYSTEM CAUSING THE ENGINE TO SPUTTER TO TRY TO CORRECT WHICH, IF NOT TAKEN CARE OF IMMEDIATELY, CAUSES TH…"~61,000 mi, complaint #1594970
    • "I NOTICED MY CAR WAS "SPUTTERING". AFTER MULTIPLE ATTEMPTS TRYING TO FIND OUT WHAT WAS WRONG WITH NO ATTEMPTS ALL IT DID WAS GET WORSE. IT FELT LIKE MY CAR WAS SUFFOCATING. IT GOT TO THE POINT WHERE IT WAS CHUGGING THE WHOLE WAY HOME FROM MY EMPLOYMENT. OPENE…"~79,000 mi, complaint #1310669
    • "THE INTAKE MANIFOLD BECAME CRACKED AND I HAVE RESEARCHED IT HAS BEEN AN ISSUE FOR MANY CHEVY CRUZE BETTWEEN THE YEARS OF 2011-2014. THE VEHICLE HAS A INCREASED AIR FLOW THE RESULTS IN A POOR AIR TO FUEL MIXTUE INSIDE THE COMBUSTION CHAMBER, ALSO ALLOWS OIL TO…"~100,000 mi, complaint #1647560
    • "TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED WHILE HER GRANDDAUGHTER WAS PARKING THE VEHICLE, WHEN SHE SAW SMOKE COMING FROM THE HOOD. THE CONTACT STATED THE DRIVER WAS NOT AWARE IF ANY WARNING LIGHTS WERE ILL…"~137,000 mi, complaint #1703077
  6. #6

    brake hydraulics

    25 unsafe

    25
    incidents
    Typical range: 3,000–41,000 mi

    Median 13,000 mi, based on 29 reports (24% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZ. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE BRAKE FAILURE WAS EXPERIENCED TWICE.…"~500 mi, complaint #1012170
    • "I HAD THE VEHICLE SERVICED FOR OIL CHANGE AND TIRE ROTATION ON MAY 25. A FEW DAYS LATER, APPROXIMATELY JUNE 1, I NOTICED THE VEHICLE WAS VERY HARD TO STOP WHEN BACKING OUT OF MY DRIVEWAY (HAD TO PUSH DOWN VERY HARD ON THE BRAKES WHICH DID NOT SEEM TO GO TO THE…"~7,000 mi, complaint #992087
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, IT LOST POWER AND THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT WAS A…"~30,000 mi, complaint #1454452
    • "BRAKE PEDAL BECOMES DIFFICULT OR IMPOSSIBLE TO COMPRESS RESULTING IN DIFFICULTY BRINGING THE VEHICLE TO A COMPLETE STOP. SEEMS TO OCCUR AT LOW SPEEDS. THERE HAVE BEEN 4-5 OCCURRENCES IN THE LAST 3-4 MONTHS. BRINGING VEHICLE TO DEALER FOR EVALUATION. CAR HAS 4…"~45,000 mi, complaint #1285266
    • "I WAS DRIVING ABOUT [REDACTED ADDRESS] WHEN THE PERSON IN FRONT OF ME SLAMMED ON THEIR BRAKES THE FIRST TIME I HIT THE BRAKE AND THE CAR STOPPED THE NEXT TIME I HIT THE BRAKE IT WAS HARD AND DIDN'T STOP THE CAR CAUSING ME TO CRASH INTO THE VEHICLE IN FRONT OF…"~120,000 mi, complaint #1560584
  7. #7

    engine turbo supercharger

    1 stranded, 18 unsafe, 2 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=18, median 77,500 mi, no reliable range below 25 reports.

    • "I BOUGHT MY CRUZE IN NOV 2013 1.4 TURBO ENGINE, I SAW THE RECALL ON T.V. ON APR 15, CALLED MIKE CASTRUCCI MILFORD, OHIO [REDACTED PHONE] AND ASKED ABOUT IT, I WAS LEAVING IN TWO DAYS TO DRIVE FOUR HOURS TO TAKE CARE OF MY SISTER, MY VIN NUMBER WAS CHECKED I…"~900 mi, complaint #1083180
    • "MY 2013 CHEVY CRUZE LT HAS AN ISSUE WITH THE TURBOCHARGER. IT APPEARS TO BE A VERY COMMON ISSUE AMONG CHEVY CRUZES. THE CODE I BELIEVE IT GIVES IS P0299. WHILE THE ACCELERATION AND POWER ALWAYS SEEMED OFF SINCE PRIOR TO THE INCIDENT, THE FIRST TIME THE CHECK E…"~71,400 mi, complaint #1507164
    • "ENGINE LIGHT CAME ON , AUTO ZONE RAN IT AND CODE P0299. STATES IT THE TURBO/ SUPER CHARGER UNDERBOOST. 81,000 MILES. I HAVE ONLY HAD THIS VEHICLE 18 MONTHS. I DON'T RACE AROUND TOWN IN IT."~81,000 mi, complaint #1316847
    • "MY VEHICLE STARTED LOSING PRESSURE UPON HAVING IT CHECKED I WAS INFORMED THAT THE TURBINE IN THE ENGINE WAS DEFECTIVE AND BLOWING OUT THE OLD FROM MY INJUN MY CAR IS RENDERED USELESS DUE TO THE FACT THAT THIS TURBINE WAS PART OF CHEVY'S RECALL IN MY CAR HAVING…"~99,898 mi, complaint #1739547
    • "CAR CONTINUALLY OVER HEATS AND NOW THE TURBO BAD"~128,000 mi, complaint #1731479
  8. #8

    heater core and blower

    13 unsafe, 8 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=18, median 74,000 mi, no reliable range below 25 reports.

    • "AFTER USING THE AIR CONDITIONER, EVEN FOR JUST A COUPLE MINUTES, AND TURNING IT OFF, THE WINDOWS BECOME FOGGED UP AND THE AIR IS VERY STUFFY AND WONT GO AWAY FOR AT LEAST HALF AN HOUR WITH ALL THE WINDOWS OPEN AND AIR BLOWING THROUGH THE SYSTEM."~500 mi, complaint #1192287
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE WINDOWS STARTED TO FOG UP AND THE CONTACT NOTICED THAT THE BLOWER MOTOR FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE VEH…"~43,000 mi, complaint #1250603
    • "EXCESSIVE CONDENSATION INSIDE THE CAR. WHILE RUNNING THE AC, LOTS OF WATER COMING OUT OF VENTS AND VERY OFTEN IT QUICKLY COVERS THE WHOLE WINDSHIELD TO A STATE WHERE THERE IS 0 VISIBILITY. RECURRING ISSUE. MAJOR ISSUE. LIFE THREATENING CONDITION."~60,000 mi, complaint #1545008
    • "THE CAR SEEMS TO HAVE BEEN AFFECTED OF ONE SEVERAL ISSUES THAT HAPPENED EARLY ON IN THE PRODUCTION WITH A COOLANT LEAK SMELL PROBLEM IN THE CABIN, PARTICULARLY EVIDENT WHILE BRAKING TO A STOP. THE SMELL SEEMS TO BE LINKED TO A COOLANT LEAK IN THE HEATER CORE O…"~104,000 mi, complaint #1620213
    • "DEFROST IS NOT WORKING. I BELIEVE THE MODE VALVE LEVER IS BROKEN."~127,000 mi, complaint #1445727
  9. #9

    driveshaft axle cv

    3 stranded, 16 unsafe, 1 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=24, median 24,000 mi, no reliable range below 25 reports.

    • "I WAS MAKING A RIGHT TURN WHEN THERE WAS A NOISE SIMILAR TO A TIMING BELT FAILURE FROM UNDER THE ENGINE AND THE CAR APPEARED TO LOSE POWER. I PULLED OVER AND LOOKED UNDER THE VEHICLE BUT THERE WAS NO SIGN OF DAMAGE. I RESTARTED THE ENGINE AND PUT IT IN DRIVE…"~2,400 mi, complaint #1041141
    • "STEPPED ON GAS PEDAL TO ACCELERATE, HEARD CLICKING AND GRINDING NOISE, ENGINE RIVED UP AND NO FORWARD MOVEMENT. STOPPED VEHICLE, PUT IT IN PARK, VEHICLE STILL MOVED, HAD TO APPLY EMERGENCY BRAKE TO SECURE VEHICLE. FRONT HALF AXLE SHAFT IS BROKEN. CRUZE IS AT…"~9,000 mi, complaint #1064404
    • "I WAS TOLD WHEN I TOOK MY CHEVY CRUZE IN FOR ROUTINE SERVICE THAT MY CAR WAS ON THE LIST FOR THE RIGHT FRONT AXLE RECALL. I HAD TO DRIVE TO ANOTHER STATE THE NEXT DAY, AND I WAS VERY NERVOUS--I DROVE 600 MILES AND NOTHING HAPPENED. I TOOK IT TO THE CHEVY DEA…"~16,000 mi, complaint #1063528
    • "8:30AM ON MY WAY TO GET ON I74 HIGHWAY TO GO TO WORK..ABOUT [REDACTED ADDRESS]. PULLED OUT OF KROGER AFTER GETTING GAS. MY CAR MADE A HORRIBLE NOISE AND THEN STOPPED ABRUPTLY. MY ENGINE WAS TILL RUNNING, RADIO ON, LIGHTS ON ETC. THE CAR JUST STOPPED LIKE AS IF…"~27,000 mi, complaint #1064237
    • "THE RIGHT FRONT HALF SHAFT MAY FRACTURE AND SEPARATE WHILE DRIVING, POTENTIALLY CAUSING THE VEHICLE TO LOSE POWER AND COAST TO A STOP"~75,890 mi, complaint #1430055
  10. #10

    steering electric assist

    20 unsafe

    20
    incidents
    Typical range: 19,000–68,500 mi

    Median 31,000 mi, based on 38 reports (14% had no usable mileage)

    • "AT HIGHWAY SPEEDS (BETWEEN 60 AND 75) THERE IS A "NOTCHY" TUG TO THE STEERING WHEEL. SEEMS TO HAPPEN DRIVING STRAIGHT. HAVE TO GIVE THE WHEEL A LITTLE PRESSURE IN A TURN TO GET IT TO UNLOCK POSITION AND MAKE IT ABLE TO TURN. *TR"~1,000 mi, complaint #1063549
    • "STEERING BECOMES "NOTCHY/STICKY" WHILE DRIVING, MORE NOTICEABLE AT HIGHER SPEEDS. I DRIVE [REDACTED ADDRESS] TO WORK AND NOTICE THIS ABOUT 95% OF THE TIME. WHEN THE TEMPERATURES ARE IN THE SINGLE DIGITS THE STEERING SEEMS TO BE FINE. DEALERSHIP CANNOT REPRO…"~16,500 mi, complaint #1037040
    • "I WAS ON MY WAY HOME FROM WORK YESTERDAY AND WHEN I WENT TO MAKE A RIGHT TURN, THE SCREEN WENT OUT AGAIN....WHICH IS FINE. WE CAN ALL LIVE WITHOUT AUDIO AND A FANCY SCREEN IN OUR CARS, BUT AS SOON AS THE SCREEN WENT OUT THE POWER STEERING AND STABILITRAK LIGHT…"~36,000 mi, complaint #1121523
    • "WHILE DRIVING ON THE HIGHWAY STEERING LOCKED UP. TWO DAY AFTER POWER STEERING LIGHT AND STABILLTRAK LIGHTS WERE ON"~57,450 mi, complaint #1376800
    • "I WAS MAKING A LEFT TURN AND THE STEERING WHEEL LOCKED AND THE RADIO TURNED OFF, I BARELY MADE IT BEFORE GETTING HIT. THE STEERING WHEEL UNLOCKED AND I TURNED INTO THE FIRST PLACE I COULD. I TURNED THE CAR OFF AND TRIED TO START IT BUT THE BRAKE WAS LOCKED AND…"~86,500 mi, complaint #1503199
  11. #11

    engine head gasket

    18 unsafe, 1 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=17, median 80,000 mi, no reliable range below 25 reports.

    • "I HAVE HAD AN ISSUE WITH THE VALVE COVER GASKET NEEDING TO BE REPLACE DUE TO OIL LEAKAGE TWICE WITHIN A YEAR. I WILL START NOTICING BURT OIL SMELL ONLY ON THE INSIDE OF THE CAR THROUGH THE AIR VENTS. THERE HAVNT BEEN ANY LEAKAGE ON THE GROUND AS FAR AS I SEE.…"~65,000 mi, complaint #1719726
    • "THE EXHAUST MANIFOLD COOKS THE CYLINDER HEAD GASKET CAUSING OIL LEAKS AND TURBO FAILURE BEFORE 75,000 MILES. OVERWHELMING SMELL OF BURNT ANTIFREEZE COMING FROM VENTS DUE TO COOLANT LEAK RIGHT OF THE SHOWROOM FLOOR. RANKED LOWEST POSSIBLE RELIABILITY RATING 40…"~75,000 mi, complaint #1706596
    • "OK SO I NEEDED A NEW CAR AND WENT AND ENDED UP AT A NICE LOOKING USED CAR LOT AND FINANCED A 2013 CHEVY CRUZE LT. SINCE PURCHASING THE CAR. (AT THIS MOMENT I'VE ONLY HAD THE CAR FOR 23 DAYS) I HAD THE CAR LOOKED OVER BY MY MECHANIC AND EVERYTHING LOOKED GOOD A…"~87,900 mi, complaint #1473372
    • "TL* THE CONTACT OWNED A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (LOWEST PRICE TRANSPORTATION NETWORK IN PLANTATION, FL) WHERE THE TECHNICIAN REFERRED THE VEHICLE T…"~100,000 mi, complaint #1395707
    • "ENGINE LIGHT CAME ON, AIR LEAK CAME FROM VALVE COVER. APPARENTLY THE COVER AND MANIFOLD WENT BAD. THERE NEEDS TO BE A RECALL AND PERMANENT FIX ON THIS IMMEDIATELY. TOO MANY OF THESE CARS ARE BEING SOLD, TOO MUCH MONEY IS BEING MADE NOT TO HAVE A FIX FOR THIS.…"~116,000 mi, complaint #1503873
  12. #12

    control module

    18 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=24, median 53,500 mi, no reliable range below 25 reports.

    • "COMING TO STOP LIGHT DOING ONLY 15 MPH FROM WHERE I WAS COMING FROM AND ALL ELECTRICAL WENT DOWN. THE RADIO WAS STILL ON BUT COULDN'T : TURN UP/DOWN MUSIC, USE ANY CONTROLS ON STEERING WHEEL, THE INFOTAINMENT SCREEN WAS BLACK. HAD TO TURN THE CAR OFF AT A STOP…"~29,900 mi, complaint #1132201
    • "I HAVE BEEN HAVING AN ISSUE WITH MY VEHICLE ON AND OFF. IT SEEMS TO BE HAPPENING MORE OFTEN NOW. WHEN I SHIFT MY VEHICLE INTO PARK AND TURN OFF MY CAR USING THE PUSH TO START BUTTON, A MESSAGE ON THE DASHBOARD SHOWS UP THAT SAYS "SHIFT TO PARK" EVEN THOUGH I A…"~40,000 mi, complaint #1204424
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 55 MPH, THE GAUGES AND THE METERS ON THE INSTRUMENT PANEL FAILED. THE CONTACT STATED THAT THE PARKING ASSIST, SERVICE BATTERY TERMINAL WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A…"~56,000 mi, complaint #1171592
    • "WHILE DRIVING DOWN THE HIGHWAY AT 70MPH ALL ELECTRONICS IN THE CAR QUIT WORKING. NO SPEEDOMETER, ODOMETER, ETC. ALL WARNING LIGHTS LIT UP ON THE DASH. RADIO AND HEAT QUIT WORKING. STEERING BECAME MORE DIFFICULT. TURN SIGNALS QUIT WORKING. VEHICLE IS IN THE…"~89,000 mi, complaint #1442918
    • "The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where…"~139,000 mi, complaint #2069199
  13. #13

    transmission automatic

    17 unsafe

    17
    incidents

    Commonly reported, insufficient mileage data - n=15, median 11,000 mi, no reliable range below 25 reports.

    • "STOPPED AT STOP LIGHT ON SLIGHT INCLINE. RELEASED BRAKE PEDAL AND VEHICLE ROLLED BACKWARD, NEARLY STRIKING VEHICLE BEHIND ME. TOOK VEHICLE BACK TO DEALER AND WAS TOLD THIS WAS NORMAL. EXPERIENCED SAME CONDITIONS ON INCLINE SEVERAL MORE TIMES. TOOK TO DIFFERENT…"~745 mi, complaint #1016970
    • "THE COMPLAINT IS 1)VEHICLE SURGES WHEN STOPPED AT A SIGNAL OR STOPPED WHILE IN GEAR. EXTRA PRESSURE IS APPLIED TO BRAKE PEDAL OUT OF FEAR IT WILL LUNGE FORWARD. 2)INTERMITTENTLY SURGES DRASTICALLY WHEN YOU REMOVE YOUR FOOT FROM BRAKES. 3)…"~3,800 mi, complaint #1048254
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE AT A COMPLETE STOP ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS UNEXPECTEDLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER,…"~11,000 mi, complaint #1164986
    • "STOPPED ON HILL CAR IN DRIVE AFTER A FEW SECONDS STARTS ROLLING BACKWARDS."~61,000 mi, complaint #1316853
    • "MY TRANSMISSION STARTED SLIPPING WHILE DRIVING TO WORK ON THE HIGHWAY AT 70 MPH. THE CAR GAVE ME 2 WARNINGS, ONE FOR THE TRACTION CONTROL NEEDING SERVICED AND ONE FOR THE TRANSMISSION NEEDING SERVICED. I DROVE THE CAR TO MY DEALER EXPLAINED THE PROBLEM TO THE…"~131,000 mi, complaint #1333504
  14. #14

    wiring harness

    15 unsafe, 2 annoyance

    17
    incidents

    Commonly reported, insufficient mileage data - n=21, median 45,000 mi, no reliable range below 25 reports.

    • "2013 CHEVROLET CRUZE ELECTRICAL HAZARD WHICH HAPPENS MOSTLY DURING THE RAIN OR WET ROADS OCCASIONALLY WHILE DRY. MAIN PROBLEM RADIO POWER AND DASH POWER CUT IN AND OUT AND OR FLUCTUATE WHILE DRIVING AND OR APPLYING BRAKES. THE ELECTRONIC POWER STEERING WILL, M…"~30,000 mi, complaint #1272867
    • "THE CAR HAS SOME KIND OF ELECTRICAL PROBLEMS. THE CHECK ENGINE LIGHT GOES ON AND I TAKE THE CAR BACK TO THE DEALER AND GET PROBLEMS FIXED, AND WITHIN A MONTH THE CHECK ENGINE LIGHT COMES ON AGAIN, AND THERE ARE NEW PROBLEMS WITH THE CAR. WHEN THOSE PROBLEMS GE…"~40,000 mi, complaint #1716292
    • "I BOUGHT MY 2013 CRUZE IN JUNE 2014, WITH AROUND 40K MILES ON IT. IN SEPTEMBER THE CAR BEGAN HAVING ISSUES. AT FIRST IT WAS JUST THAT THE RADIO AND ALL DASH LIGHTS WOULD SHUT OFF. THEN I HAD MULTIPLE SERVICE LIGHTS THAT WOULD FLASH RANDOMLY. THOSE INCLUDED STA…"~46,000 mi, complaint #1146334
    • "CAR LOSES ELECTRICAL . RADIO DISPLAY GOES BLANK. SIGNAL LIGHT USE BECOMES VERY QUIET. KEY BECOMES STUCK IN IGNITION CANNOT BE REMOVED. WITH KEY ON MODE HEAR CLICKING SOUND. NO ELECTRICAL ACTIVITY JUST SOUND. AFTER ABOUT 10 MINUTES CAR COMES BACK TO LIFE. ON…"~87,000 mi, complaint #1637780
    • "I WAS SITTING IN MY VEHICLE WITH THE ENGINE RUNNING AND THE AIR CONDITIONER ON, SINCE IT IS AUGUST AND VERY HOT IN LAS VEGAS. I HAD BEEN IN MY VEHICLE FOR APPROXIMATELY FIVE MINUTES ABOUT TO LEAVE WHEN MY AIR CONDITIONER STOPPED BLOWING COLD AIR. I SMELT AN EL…"~130,000 mi, complaint #1597928
  15. #15

    other

    5 unsafe, 5 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ROAD WAS ICY AND I SLID INTO A DUMP TRUCK THAT HAD ALREADY CRASHED INTO CEMETERY FENCE. *TR"~18,000 mi, complaint #1139364
    • "THE PLASTIC GEAR THAT RUNS THE DEFROSTER BROKE AND WE CAN'T SEE TO DRIVE THE VEHICLE"~85,000 mi, complaint #1640943
    • "Odometer Fraud. The contact purchased a 2013 Chevrolet Cruze. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 157,454. The contact later discovered that the title…"~189,000 mi, complaint #2120555
  16. #16

    wiper and washer

    7 unsafe, 1 broken, 2 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "DEFROST SWITCH/DOOR MOTOR GEARS ARE BROKEN CAUSING THE WINDSHIELD TO NOT BE ABLE TO DEFROST. DRIVING VISIBILITY IS SLIM TO NONE AT ALL."~68,000 mi, complaint #1550707
    • "DRIVER WINDSHIELD WIPER JUST STOP WORKING WHILE DRIVING ON HIGHWAY IN THE RAIN."~74,534 mi, complaint #1405442
    • "MODE DOOR ACTUATOR WILL NOT DIRECT AIR TO WINDSHIELD. THEREFORE WILL NOT DEFROST WINDSHIELD."~80,000 mi, complaint #1495660
    • "WHILE DRIVING TODAY, IT BEGAN TO RAIN, MY DRIVER SIDE WIPER WAS WORKING, THEN 3 MINS INTO IT BEING ON, IT STOPPED. CAR HAS ~87500K MILES. I ACCESSED THE WIPER ARM LINKAGE, AND IT HAD THE DRIVER ARM BUSHING HAD WORN OUT. "~87,500 mi, complaint #1708971
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 60 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JEFF WYLER EASTGATE AUTO MALL (1117 OH-32, BATAVIA, OH 45103, [REDACTED PHONE]) WHERE IT W…"~99,000 mi, complaint #1478785
  17. #17

    acceleration loss or hesitation

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP OR WHILE ENTERING A HIGHWAY, VEHICLE PAUSES AND DOES NOT WANT TO GO AND THEN DECIDES TO JOLT VEHICLE AND ACCELERATE RAPIDLY. VEHICLE WAS TAKEN TO CHEVROLET DEALER WHO STATED NO COMPUTER ISSUE WAS FOUND HOWEV…"~11,000 mi, complaint #1102456
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE CONTACT'S WIFE WAS DRIVING 30 MPH, THE VEHICLE HESITATED, JERKED, AND FAILED TO MOVE BEFORE SPONTANEOUSLY ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB BELL NISSA…"~18,000 mi, complaint #1614821
    • "WHILE I WAS STOPPED AT A TRAFFIC LIGHT ALL OF A SUDDEN I RECEIVED THE FOLLOWING WARNINGS: STABILITRAC LIGHT, SERVICE TRACTION CONTROL LIGHT, THE ENGINE LIGHT CAME ON AND THE REDUCE ENGINE POWER WARNING. EVEN THOUGH THE WARNING STATED REDUCE ENGINE POWER, I COU…"~27,554 mi, complaint #1149285
    • "MY CAR IS A DANGER THE ENGINE POWER SLOWS DOWN WHEN DRIVING CAUSING ANOTHER TO HIT IN THE BACK POWER STEERING LIGHT DISPLAYS, STABILIZE TRACT AND ENGINE POWER, I HAVE ALREADY HAD ONE HIT AND RUN ACCIDENT.I TOOK CAR TO CHEVROLET DEALERSHIP HARBISON RD COLUMBIA…"~90,475 mi, complaint #1571740
  18. #18

    throttle and pedal

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=19, median 11,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED WHILE SHIFTING INTO REVERSE OR DRIVE GEAR THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE ON FOUR OCCASIONS. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOST…"~4,000 mi, complaint #1009224
    • "WHILE STOPPED AT A RED LIGHT, I KEPT FEELING THE VEHICLE SURGE AS IF IT WERE TRYING TO DRIVE FORWARD EVEN THOUGH I HAD MY FOOT ON THE BRAKE PEDAL. THE SURGE GOT TO THE POINT WHERE I HAD TO PUT THE CAR IN NEUTRAL JUST TO STOP IT. WHEN I PUT THE CAR BACK IN DRIV…"~6,850 mi, complaint #1010670
    • "I WAS PARALLEL PARKING MY CAR AND WHEN I PUT IT IN PARK I TOOK MY FOOT OFF THE BRAKE AND THE CAR MADE A REVVING SOUND AND WENT IN REVERSE. I THEN HIT THE BRAKE, AND THE CAR LUNGED FORWARD AND MADE THE SAME NOISE. IT WENT INTO THE CAR BEHIND ME, AND THE CAR IN…"~7,000 mi, complaint #1067731
    • "WHILE BACKING UP INTO A PARKING SPACE A WOMAN DECIDED TO WALK BEHIND MY CAR SO I TRIED TO STOP. THE CAR DID NOT STOP AND THE WOMAN HAD TO GET OUT OF THE WAY. THE CAR EVEN THOUGH MY FOOT WAS ALL THE WAY DOWN DID NOT STOP UNTIL THE CAR HIT A METAL POLE ON THE…"~11,000 mi, complaint #1005861
    • "THIS IS A RECURRING ISSUE THAT HAS BEEN GOING ON WITH MY CAR SINCE THE LIGHTS CAME ON THE FIST TIME. THE DEALERSHIP ACTS AS IF I DON'T KNOW WHAT I AM TALKING ABOUT. I HAVE WASTED SO MUCH GAS AND I TRANSPORT CHILDREN WITH AUTISM AT TIMES IN VA DC AND MD. I HAV…"~99,000 mi, complaint #1311585
  19. #19

    engine oil consumption

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "AFTER CHANGING OIL FILTER, OIL SPRAYED IN ENGINE COMPARTMENT APPROXIMATELY [REDACTED ADDRESS], CAUSING A FIRE IN THE ENGINE COMPARTMENT. ALL OCCUPANTS WERE SAFE, BUT THE DAMAGE IS EXPENSIVE. WIRING HARNESSES, AS WELL AS MASTER CYLINDER WERE MELTED. THE TOP…"~5,494 mi, complaint #1025188
    • "MY OIL FEED LINE MELTED AND NOW OIL IS EVERYWHERE. I'M CONFUSED ON WHY THEY WOULD MAKE SOMETHING OUT OF PLASTIC BUT HAVE HOT PRESSURIZED OIL FLOW THROUGH IT."~54,786 mi, complaint #1426167
    • "MY CRUZE IS LEAKING OIL FROM THE OIL PUMP COOLER. I TOOK IT TO MY MECHANIC SHOP AMD HAD IT DIAGNOSED. HE SAID THERE IS A NATIONWIDE BACKORDER FOR THE PART. HE FINALLY FOUND ONE BUT HE HAS TO DRIVE OVER AN HOUR AWAY TO GET IT. THEY HAVE ANOTHER CRUZE IN THE SHO…"~125,000 mi, complaint #1528612
    • "THE OILS IS LEAKING IS THIS VEHICLE .. AND HOW IT WAS EXPLAINED IS THAT THE OIL IS ALSO LEAKING INTO THE TURBO .. WHICH IS CAUSING OIL TO BASICALLY BE PUSHED OUT INSTEAD OF AIR BEING BROUGHT IN FOR THE CAR TO GO THE CORRECT SPEED AND THE CAR IS UNDRIVEABLE"~150,000 mi, complaint #1621203
  20. #20

    battery and charging

    2 stranded, 4 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=15, median 20,500 mi, no reliable range below 25 reports.

    • "THE CHEVY ECO CRUZE HAS BEEN GIVING ME PROBLEMS FROM THE START. I WAS DRIVING WITH THE AC ON AND CAME TO A SIGNAL LIGHT WHEN THE AC SHUTS OF & COMES BACK ON. ALSO AT THE SIGNAL LIGHT I THAUGHT I HAD GOTTEN A TAP FROM THE BACK FROM ANOTHER VEHICLE BECAUSE THE C…"~18,000 mi, complaint #1504486
    • "ON 10-1-14 MY CRUZE ECO WOULD NOT START. AFTER MULTI TRIES AND HEARING ONLY CLICKING SOUNDS IT DID START. AFTER GETTING TO MY DESTINATION AND LETTING THE CAR SIT FOR HOURS IT DID THE SAME THING AGAIN. CONTACTED DEALER WAS TOLD TO BRING CAR IN WHICH I DID ON…"~20,400 mi, complaint #1120642
    • "CAR LOOSES SPEED CAN'T GIVE IT GAS HAS NO PULL! ONCE YOU TAKE IT OUT OF GEAR AND PUT BACK IN DRIVE, WORKS FINE. LIGHTS FLICKER ON AND OFF, ON RADIO. BOUGHT CAR IN FEBRUARY WITH 49.000 MILES ON IT DROVE TO STORE CAME BACK OUT OF STORE CAR WAS COMPLETELY DEAD! M…"~49,000 mi, complaint #1474561
    • "IN A CONVERSATION WITH THE SERVICE DEPARTMENT AT STEVE RAYMAN OF SMYRNA, GA HE SAID THE NEGATIVE BATTERY CABLE CAUSED THE PROBLEMS WITH THE INSTRUMENT PANEL, GAUGES, AND THE STEERING WHEEL JERKING TO THE LEFT. I CHOSE TO CONTACT GENERAL MOTORS BECAUSE I JUST…"~65,000 mi, complaint #1250383
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, HE HEARD A CLICKING NOISE COMING FROM THE VEHICLE AND IT FAILED TO START WITHOUT WARNING. THE CONTACT HAD TO JUMPSTART THE BATTERY IN ORDER FOR THE VEHICLE TO START A…"~120,000 mi, complaint #1625310
  21. #21

    power windows and locks

    1 stranded, 3 unsafe, 2 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "ABOUT A YEAR AFTER BUYING MY 2013 CHEVY CRUZE THE DRIVER SIDE WINDOW FELL DOWN AND OUT OF THE TRACK. WE TOOK IT TO THE DEALER AND THEY REPAIRED IT UNDER WARRANNTY. NOW MY CRUZE IS 3 YEARS AND 2 MONTHS OLD WITH 21,000 MILES ON IT AND THE PASSENGER WINDOW HAS DO…"~21,000 mi, complaint #1298854
    • "LESS THAN 2 MONTHS AFTER THE WARRANTY EXPIRED THE WINDOW REGULATOR CENTER PIECE ON THE DRIVERS SIDE BROKE WHEN USING THE POWER WINDOW CONTROL TO ROLL THE WINDOW BACK UP. THIS VEHICLE HAS NO CIRCUMSTANCES THAT WOULD CAUSE THIS PART TO FAIL BESIDES IT BEING A F…"~22,000 mi, complaint #1308779
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED WITH THE KEY REMOVED FROM THE IGNITION, IT ROLLED AWAY TWICE WITHIN 24 HOURS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED NOR R…"~42,000 mi, complaint #1315249
    • "The contact owns a 2013 Chevrolet Cruze. The contact stated that after his wife exited the vehicle and closed the front passenger’s side door, all the doors were erroneously locked, leaving the couple stranded outside of the vehicle. The tow truck service was…"~85,000 mi, complaint #1920727
    • "THE LOCKS KEEP LOCKING & UNLOCKING, SOMETIMES AFTER GETTING THE FEELING THAT THE CAR WAS BUMPED, WHICH IT WASN'T. LATELY IT ALMOST STALLS THEN ACCELERATES TOO QUICKLY & MAKES A REVVING SOUND. I'M NOT DRIVING IT RIGHT NOW. THE BUMPING & LOCKS ON & OFF HAPPEN…"~145,000 mi, complaint #1602349
  22. #22

    starter

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHEN STARTING MY CAR FROM ANY STATIONARY POSITION, 0 MPH (FLAT PARKING, ON A HILL OR AT AN ANGLE) THE STARTER WILL ENGAGE AND CONTINUE TO RUN AND RUN WITHOUT STARTING THE ENGINE. IN ORDER TO START THE CAR, I HAVE TO TURN OFF THE IGNITION AND TRY AGAIN. THE S…"~4,000 mi, complaint #1300303
    • "MY CRUZE DIED ON THE RESTAURANT PARKING LOT IN THE MIDLE OF THE BUSY FRIDAY. CAME OUT TO DRIVE , PUT THE KEY IN TO THE IGNITION, TURNED TO START AND "BOOM" EVERYTHING WENT OUT. NO POWER WAS COMMING TO ANY LITTLE OR VITAL COMPONENT OF THE CAR! CHECKED THE BATT…"~36,000 mi, complaint #1189244
    • "I DRIVE A CHEVY CRUZE 2013 MODEL. I WENT TO THE GARAGE IN THE AM AND THE CAR WAS ATTEMPTING TO START ITSELF WITH THE KEY IN THE IGNITION. TOOK THE VEHICLE TO THE DEALER AND THEY SAID ALL THEY CAN DO IS WATCH IT TO SEE IF IT DOES IT AGAIN. I CALLED GM AND TH…"~38,537 mi, complaint #1108833
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHEN THE KEY WAS IN THE OFF POSITION, THE VEHICLE STARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 04/06/15*LJ"~39,000 mi, complaint #1158780
    • "MULTIPLE TIMES, ABOUT 6 TIMES NOW. WITH KEY IN IGNITION BUT CAR TURNED OFF, AND I MADE SURE CAR WAS OFF, CAR INGINE TRIES TO START UP. "~44,400 mi, complaint #1200829
  23. #23

    catalytic converter

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "THE CATALYTIC CONVERTER HAS FAILED TWICE IN THIS CAR, AND THE SECOND TIME IS OUT OF WARRANTY. BOTH FAILURES OCCURRED WITHIN APPROXIMATELY 90K MILES. THE COST TO REPLACE THIS IS ABOUT $1200. THIS CAN BE FINANCIALLY DEVASTATING TO SOME FAMILIES."~90,000 mi, complaint #1589873
    • "MY 20 YR OLD DAUGHTER BOUGHT THIS CAR IN MAY 2020. SHE HAD IT 1 WEEK AND ENDED UP BROKEN DOWN ON THE SIDE OF THE ROAD THE INTERSTATE, 3-1/2 HRS AWAY AT SCHOOL BECAUSE THE CATALYTIC CONVERTER WENT OUT. 2 WEEKS AND A NEW CATALYTIC CONVERTER, I AM ON THE SIDE OF…"~125,000 mi, complaint #1730812
    • "CHEVY CRUZE 1.8 LITER MANUAL TRANSMISSION. 2013. HAD RECALL FOR HIGH TEMP FOR CATALYTIC CONVERTER. MANUFACTURER RESET COMPUTER AS RECALL REQUIRED. NOW, THE CATALYTIC CONVERTER HAS STOPPED WORKING. ENGINE LIGHT ON."~171,000 mi, complaint #1439877
  24. #24

    ac compressor and refrigerant

    2 unsafe, 1 broken, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THERE ARE THREE PROBLEMS AFFECTING MY CAR. I TOOK IT IN TO THE DEALER ON JUNE 7, 2014. MY CAR WAS EXPERIENCING THE FAN TURNING ON ABRUPTLY AND PICKING UP ALL TYPES OF DEBRIS FROM UNDER THE CAR, THE AC ALSO BEGAN BLOWING HOT AIR, AND THE THERMOMETER TO MEASURE…"~15,000 mi, complaint #1081334
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT RECEIVED A WARRANTY LETTER FROM THE MANUFACTURER FOR THE BATTERY CONNECTIONS. THE VEHICLE WAS REPAIRED, BUT THE AIR CONDITIONING FAILED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILU…"~35,000 mi, complaint #1163154
  25. #25

    hv system fault reduced power

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "THE CAR WAS PARKED. I STARTED IT AND 2 MINUTES LATER I GOT 3 MESSAGES "ENGINE POWER IS REDUCED" "SERVICE TRACTION CONTROL" "SERVICE STABILI TRAK" AND THE ENGINE LIGHT CAME ON, IT WOULDN'T GO MORE THAN 5MPH. SO THEN I PARKED AGAIN, THANK GOD I DIDN'T EVEN LEAV…"~86,000 mi, complaint #1341700
    • "THE LAST FEW DAYS I HAVE BEEN GETTING MESSAGES ON MY DASH WITH ERRORS SUCH AS 'SERVICE TRACTION CONTROL/SERVICE STABILITRAK'. TOOK MY CAR TO THE DEALERSHIP FOR A DIAGNOSIS CHECK AND WAS TOLD NOTHING SHOWED UP. HOWEVER, THIS MORNING WHILE ON MY COMMUTE TO WORK,…"~112,348 mi, complaint #1599821
    • "HELLO, THIS SUNDAY MY 2013 CHEVY CRUZE WHILE DRIVING AN ALERT CAME UP SAYING THAT ENGINE POWER REDUCED AND OTHER NOTICES. THE RESULT WAS THAT THE CAR LOST POWER. THANKFULLY I WAS ON A SIDE STREET AT THE TIME AT A SLOW SPEED. MOST OF MY DRIVING IS ON THE HIGHW…"~990,000 mi, complaint #1444698
  26. #26

    key fob and immobilizer

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHEN KEY LEFT IN IGNITION, CAR OFF, IT TRIES TO START ITSELF REPEATEDLY. SAW THIS HAS BEEN REPORTED BY OTHERS FOR YEARS BUT NO RECALL. IGNITION CYLINDER NEEDS TO BE REPLACED TO STOP SHORTS. WHY NO RECALL? CAR WAS PARKED, TURNED OFF."~12,000 mi, complaint #1745545
    • "I HAD AN ISSUE STARTING THE CAR A WEEK AFTER PURCHASING IT IN FEBRUARY. RANDOM WARNING LIGHTS WOULD TURN ON AND OFF. I READ THROUGH THE OWNERS MANUAL AND IT SAID IT MAY BE A SECURITY ISSUE IF THE KEY ISN'T CLEAN. I CLEANED THE KEY IT SEEMED TO HAVE FIXED THE…"~28,098 mi, complaint #1204883
    • "MY IGNITION KEY BROKE OFF DURING DRIVING. THE CAR WAS SHUT OFF AND I COULD HAVE DIED BY HITTING THE RAILING. I CALLED MY LOCAL DEALERSHIP AND THE SERVICE LADY SAID SHE HAS SEEN THIS HAPPEN MANY TIMES. THE KEYS METAL BROKE OFF. THE KEYS ARE MADE OF SOME KIND O…"~34,000 mi, complaint #1382807
    • "INTERMITTENTLY THE ANTI-THEFT LIGHT GOES ON, WITHOUT WARNING AT AN HIGH SPEEDS OR WHEN PARKED AND SHUTS DOWN ALL SYSTEMS, IMMOBILIZING THE CAR. THIS INCLUDES THE RADIO, STEERING, MOTOR. TWO DAYS AGO I WAS DRIVING AND THIS HAPPENED, THE CAR SHUT DOWN, I COULDN'…"~66,000 mi, complaint #1258704
  27. #27

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHILE AT A STOP, MY CAR WILL LURCH FORWARD, LIKE SOMEONE IS PUSHING IT FROM BEHIND. LUCKILY I HAVE MY FOOT ON THE BRAKE AND IT DOESN'T MOVE FORWARD. THIS HAS HAPPENED ABOUT 4 TIMES THIS PAST MONTH SINCE I'VE HAD THE CAR. *TR"~650 mi, complaint #979933
    • "BEST WAY TO DESCRIBE WHAT HAPPENED WAS WHEN I WAS SITTING AT THE STOP SIGN BEHIND SOMEONE, WITH FOOT ON THE BRAKE PEDAL, MY CAR WENT FORWARD ABOUT A FOOT OR SO, NO GAS ACCELERATION FROM MYSELF, I DON'T KNOW IF THE GAS WAS AUTO CONTROLLED, BUT I FELT LIKE I WAS…"~800 mi, complaint #983795
    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 2 MPH, HE ATTEMPTED TO PARK BUT THE VEHICLE CONTINUED TO ACCELERATE UPON ENGAGING THE BRAKE PEDAL, CAUSING THE CONTACT TO CRASH INTO A PARKING SIGN. A POLICE REPOR…"~5,000 mi, complaint #1007112
    • "BACKING OUT OF DRIVE--SEAT BELT ON-CAR SPED UP AT RAPID ACCELERATION--NO CONTROL-RAN INTO TELEPHONE POLE--BRAKED NO RESULTS. CAR CIRCLED IN ROAD AND CROSSED ROAD--TRIED SHIFTING. NO RESULT TURNED OFF IGNITION JUST AS CAR WAS TO STRIKE A BIG TREE . CAR STOPPED.…"~7,500 mi, complaint #1024893
  28. #28

    lighting exterior

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "FRONT TURN SIGNAL BULB LENS COVERS HAVE MELTED. DEALER CLAIMS HE HASN'T SEEN PROBLEM BEFORE AND WANTS $500 TO REPLACE ENTIRE HOUSING UNIT. HAS TO BE PLENTY OF THESE PROBLEMS OUT THERE."~15,000 mi, complaint #1487484
  29. #29

    transmission manual clutch

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "EVEN WITH THE CLUTCH FULLY DEPRESSED, THERE IS OFTEN GRINDING BETWEEN GEARS, ESPECIALLY IN 1ST TO 2ND GEAR. I'VE BEEN EXPERIENCING THIS SINCE AT LEAST AROUND 5K MILES AND HAVE TOLD CHEVY ABOUT IT SINCE THEN. THEY REFUSED TO INSPECT IT. ALSO SOMETIMES WHEN DRIV…"~5,000 mi, complaint #1192288
    • "MY VEHICLE WAS NOT FILED IN THE RECALL LIST BUT HAS THE SAME ISSUE AS A DRIVE TRAIN RECALL (13V452000). MY VEHICLE WHEN SHIFTING GEARS COMPLETELY LOST POWER AND NO LONGER GOES INTO 5TH OR 6TH GEAR. I HAVE TAKEN IT TO THE DEALERSHIP LIKE GM ASKED ME BUT UNFORTU…"~35,599 mi, complaint #1143216
  30. #30

    abs module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING IN STOP AND GO TRAFFIC AT APPROXIMATELY 25MPH. THE CAR IN FRONT OF ME SLAMMED ON THEIR BRAKES AND TO AVOID HITTING THEM I SLAMMED ON MY BRAKES. IT TOOK 4-5 SECONDS BEFORE THE BRAKES RESPONDED AFTER PRESSING ALL THE WAY DOWN ON THE PEDAL BASICALLY…"~10,400 mi, complaint #1047282
  31. #31

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE STEERING DOES NOT FEEL STABLE. AT VARIOUS TIMES MOSTLY AT HIGHWAY SPEEDS THE STEERING FEELS AS THOUGH THERE IS NO CONNECTION FOR A SPLIT SECOND WITH THE TIE ROD THAT CONTROLS THE STEERING. THE CAR WILL ACTUALLY PULL SLIGHTLY AND REQUIRE CORRECTION FROM T…"~13,100 mi, complaint #1050580
    • "I RENTED A CHEVY CRUZ FROM AVIS FOR A VACATION TRIP. I NOTICED AT HIGHWAY SPEEDS THE CAR PULLED TO THE LEFT AND AS I APPLIED PRESSURE TO CORRECT FOR THE DRIFT THE STEERING WHEEL WOULD RELEASE SUDDENLY AND THE CAR WOULD TRACK NORMALLY FOR A SHORT TIME THEY REP…"~21,500 mi, complaint #1056621
  32. #32

    brake pads and rotors

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE 2013 CHEVROLET CRUZE 1.8L ENGINE (NON-TURBO) WAS INSTALLED WITH A "TOO SMALL" DISC ROTOR AND/OR PADS FOR THE FRONT - CAUSING THE FRONT DISC ROTOR AND/OR FRONT PADS TO BE SUBJECTED TO PREMATURE FAILURE. MY DISC ROTOR AND PADS ROUTINELY FAILS AT UNDER 10,00…"~9,650 mi, complaint #1065688
  33. #33

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH, THE GLASS SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE F…"~72,686 mi, complaint #1209334
  34. #34

    power steering hydraulic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE PARKING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. AN INDEPENDENT MECHANIC REPAIRED THE POWER STEERING. THE DIAGNOSIS INFORMATION WAS NOT PROVIDED. THE DEALER WAS NOT MADE AW…"~39,000 mi, complaint #1551138
  35. #35

    steering rack mechanical

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE STEERING WHEEL/RACK HAS KNOWN ISSUES ALREADY DOCUMENTED BY THE NHTSA. WHEN DRIVING, ESPECIALLY AT SPEEDS > 50MPH, THE STEERING WHEEL WILL "LOCK UP" OR FEEL "NOTCHY" WITHOUT CONSTANT DRIVER INPUT. WHEN PERFORMING INTERSTATE DRIVING YOU WILL EXPERIENCE THE S…"~5,000 mi, complaint #1050988
    • "STEERING LOCKED UP WHILE DRIVING DOWN ROAD. CAUSING AN ACCIDENT. WHILE DRIVING AT ABOUT 35MPH. STEERING WHEEL LOCKED UP ON ME AND I COULD NOT TURN AT A CURVE CAUSING ME TO SLAM ON BRAKES AND SLID OFF OF A DIRT ROAD INTO A DITCH AND TREE LINED AREA. DO HAVE POL…"~41,260 mi, complaint #1268284
  36. #36

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2013 Chevrolet Cruze. The contact stated while driving 65 MPH, the Blind Spot Detection system failed to recognize another vehicle while switching lanes. The contact stated no warning light was illuminated. The contact took the vehicle to th…"~20,000 mi, complaint #1803430
  37. #37

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. IN ORDER TO STOP THE VEHICLE, THE EMERGENCY BRAKE HAD TO BE APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICL…"~100,930 mi, complaint #1473157
  38. #38

    climate control module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN THE CLIMATE CONTROL SYSTEM IS PLACED IN DEFROST MODE THE AIR DOES NOT BLOW OUT THE DEFROSTER VENTS AND THE WINDSHIELD DOES NOT CLEAR. THIS IS A SAFETY HAZARD ESPECIALLY IN MICHIGAN WITH ALL THE WEATHER CHANGES. THERE ARE MANY REPORTS ON LINE WITH VIDEOS O…"~75,000 mi, complaint #1612100
  39. #39

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2013 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTTING OFF MOMENTARILY, WITH THE CRUISE CONTROL SET. *SMD"complaint #1166626
  40. #40

    door latch and hinge

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I PURCHASED THIS VEHICLE (2013 CHEVROLET CRUZE) IN 2016 AND IT HAD MILEAGE OF 3,500 MILES. LESS THAN A MONTH OF OWNERSHIP AN ALERT SHOWED AND SOUNDED IN THE DASH LIGHTS THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN WHEN IT WASN'T AND THIS WAS WHILE IN A PARK POSI…"~3,500 mi, complaint #1586615
  41. #41

    emissions aftertreatment

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "RECEIVED A RECALL LETTER ON THE EMISSION,TOOK VECHILE TO DEALERSHIP,REPROGRAMMED EMISSION,2 WEEKS LATER ENGINE LIGHT CAME ON VECHILE WAS RUNNING FINE UNTIL RESET OF EMISSION,CALL DEALERSHIP,TOOK CAR IN FOR SECOND REPROGRAMMING,SAME ISSUE WITH ENGINE LIGHT."~51,350 mi, complaint #1209213
  42. #42

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CAR'S ENGINE STOPPED RUNNING UNEXPECTEDLY DUE TO BLOWN FUEL PUMP FUSE WHILE TRAVELING AT 30 M.P.H IN CLEAR WEATHER, DURING THE DAY, ON PAVED DOWNTOWN ORLANDO STREET. WHEN ENGINE DIED, LOST POWER STEERING AND POWER BREAKS, VERY DIFFICULT TO CONTROL AND ALMOST…"~60,050 mi, complaint #1281098
  43. #43

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I SMELLED GAS LEAKING AND WHEN I LOOKED UNDER THE HOOD WITH THE ENGINE RUNNING I SAW GAS SPRAYING THE BACK OF MY CAR. IT APPEARED TO BE LEAKING FROM THE HOSE WHERE THE CONNECTER WAS NEXT TO WHAT MAY BE THE FUEL FILTER. THIS CAR IS 5 YEARS OLD WITH 30,375 MILE…"~30,375 mi, complaint #1490103
  44. #44

    infotainment head unit

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "RADIO WILL SHUT OFF AND TURN BACK ON. IF BLINKER IS ACTIVATED AT TIME THE BLINKER WILL ALSO QUIT WORKING. I CAN GO AN ENTIRE TRIP WITHOUT IT DOING IT, OR IT CAN HAPPEN EVERY MINUTE OR SO REPEATEDLY IN A TRIP. THIS IS NOT SAFE. *TR"~46,000 mi, complaint #1155736
  45. #45

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SIMPLY GETTING INTO THE CAR AS GETTING INTO ANY CAR. UNDER PORTION OF DASH SO LOW IT CAUSED ABRASION AND BRUISING TO RIGHT SHIN UPON ENTRY. VERY PAINFUL AND UNNECESSARY. SOME MODIFICATION NEEDS TO BE MADE TO ALLOW FOR A DIMINUTIVE PERSON WITH LONG LEGS TO ENTE…"~13,625 mi, complaint #980204
  46. #46

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "LOOKING FOR A RECALL NOTHING ? A LOT OF ROAD NOISE FROM TIRES ON A 2013 CHEVY CRUZ WITH 31000 MILES "~31,550 mi, complaint #1374079
  47. #47

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED AFTER SHIFTING TO PARK AND EXITED THE VEHICLE, IT BEGAN TO ROLL AWAY WHILE THE KEY WAS REMOVED FROM THE IGNITION WITHOUT WARNING. THE CONTACT HAD TO QUICKLY RE-ENTER THE VEHICLE AND DEPRESS THE E…"~34,000 mi, complaint #1649645
  48. #48

    seatbelt and pretensioner

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY DRIVERS SIDE SEAT BELT LIGHT WOULD BLINK OCCASIONALLY AS I WAS DRIVING THINKING MY SEAT BELT WAS NOT LATCHING HOWEVER, IT WAS AND I CLEANED IT AS BEST AS I COULD. STILL WOULD COME ON, BLINKS, TURNS OFF, COMES ON AND THE SOUND WILL EVEN SOUND TO PUT MY SEAT…"~175,000 mi, complaint #1658941
  49. #49

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CAR WOULDN'T START. GOT A "SERVICE STEERING COLUMN LOCK" ON THE DASH. WAS ABLE TO START THE CAR AFTER A PERIOD OF TIME. BUT ENGINE START AND STOP STILL SOUNDS BAD."~70,000 mi, complaint #1486272
  50. #50

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "JUST BOUGHT THE VEHICLE AND WAS DRIVING AND KEPT HEARING A CLUNKING NOISE IN THE FRONT END AND NOTICED THE FROM ROTORS WAS INDICATING REPLACEMENT SO TOOK BACKTO DEALER AND THEY ALSO FOUND THAT THE FRONT STABILIZER LINK ON DRIVERS SIDE WAS SNAPPED IN HALF CAUSI…"~112,000 mi, complaint #1325420
  51. #51

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "VEHICLE BEGAN WITH SQUEAKING NOISE AS I DROVE HOME AND WHEN HAVING IT CHECKED OUT, I WAS TOLD I NEEDED NEW STRUTS AND THE TIRES HAD WORN OUT DUE TO STRUTS. THE VEHICLE IS A 2013 CHEVROLET CRUZE LT WITH GOOD DRIVING AND 37,000-40,000 HIGHWAY MILES. NEVER HAD…"complaint #1166080
  52. #52

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WE HAVE APPROXIMATELY 28000 MILES ON OUR 2013 CHEVROLET CRUZE. TODAY, WE WERE RETURNING FROM A TRIP TO SEE FAMILY ABOUT 70 MILES AWAY AND SUFFERED A TIRE FAILURE. THE TIRE RIPPED IN THE SIDEWALL. I REPLACED IT WITH THE SPARE AND DRIVE CAREFULLY AVOIDING HIGHWA…"~28,300 mi, complaint #1181360
  53. #53

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TIRE MONITOR SYSTEM, I HAVE HAD PROBLEMS WITH THIS SYSTEM EVER SINCE I PURCHASED MY CAR. EVERY ATTEMPT TO FIX IT HAS BEEN UNSUCCESSFUL. WHEN THE DEALERSHIP RESETS IT, IT GOES WONKY AND DISPLAYS INCORRECT INFO ABOUT TIRE PRESSURE AND LOCATION OF TIRE WITH THAT…"~68,000 mi, complaint #1483974
  54. #54

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "ALL THE WHEEL HUBS WENT BAD AT 40K MILES. THEY ALL MADE VERY LOUD VIBRATIONS WHILE DRIVING AT SPEEDS BETWEEN 25-75. THEY ARE SUPPOSED TO LAST 300K. NOT COVERED UNDER ANY WARRANTY."complaint #1271738

Search NHTSA's own recall and complaint database for CHEVROLET CRUZE directly.