2014 CHEVROLET CRUZE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine cooling

    2 stranded, 46 unsafe

    48
    incidents
    Typical range: 46,000–108,000 mi

    Median 52,000 mi, based on 34 reports (52% had no usable mileage)

    • "WATER PUMP HAD TO BE REPLACED DUE TO LEAK, COMPUTER REPROGRAMED TO FIX STEERING WHEEL CATCH, BATTERY TERMINAL CABLE REPLACED FOR UNKNOWN REASON. ALL THIS ON A BRAND NEW 2014 CRUZE. WTF? NOT TO MENTION INITIAL DRIVE SHAFT REPAIRS. THOUGHT THIS WAS AN AMERICAN M…"~22,500 mi, complaint #1142248
    • "CHEVY CRUZE 2014 WILL TURN OFF WHEN I TURN ON THE AC. THE CAR ALWAYS THINKS IT IS OVERHEATING. I BOUGHT THIS CAR NEW NO MILES ON IT IN 2014. I ALWAYS HAVE ISSUES WITH THIS CAR. ALREADY HAD THE BATTERY CHANGE THREE TIMES. I HAD TO CHANGE THE THERMOSTAT RECENTLY…"~50,000 mi, complaint #1656363
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE TEMPERATURE GAUGE WARNING ALERT SOUNDED OFF AND INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED…"~55,000 mi, complaint #1722539
    • "MY HEAT STOPPED WORKING WHEN IT WAS 8DEGREES OUT, BY THE TIME I GOT TO WORK MY CAR SIGNALED ON SCREEN IT WAS OVER HEATING AND TO IDLE ENGINE. I PULLED INTO GAS STATION BOUGHT SOME COOLANT, LET ENGINE COOL DOWN DROVE THE REST OF THE WAY TO WORK AND THEN BACK HO…"~96,700 mi, complaint #1648392
    • "The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, prompting her to pull to the shoulder of the roadway. After a visual inspection of the en…"~160,000 mi, complaint #1971693
  2. #2

    airbag system

    47 unsafe

    47
    incidents
    Typical range: 13,500–80,000 mi

    Median 48,500 mi, based on 58 reports (26% had no usable mileage)

    • "AIRBAGS FRONT AND SIDE FAILED TO DEPLOY IN A T-BONE TYPE CRASH APPROX TRAVELING 40 MPH, CAUSING 12K WORTH OF DAMAGE TO THE VEHICLE, THE FRONT WHEEL FELL OFF AND BROKE THE FRONT TIE ROD & AXEL, AND NO AIRBAGS DEPLOYED."~500 mi, complaint #1220326
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 28 MPH ATTEMPTING TO AVOID HITTING A DEER, THE CONTACT CRASHED INTO A PARKED TRUCK AND THEN RAN OVER A FIRE HYDRANT. THE FORCE OF THE IMPACT CAUSED THE CONTACT'S HEAD TO GO THRO…"~19,042 mi, complaint #1081698
    • "I GOT IN A MAJOR ACCIDENT AND END UP HAVING BROKEN BONES IN MY FACE AND NECK AND BACK PROBLEMS BECAUSE OF MY AIR BAGS NOT COMING OUT. I WAS ON A CITY STREET IN INDIANAPOLIS, INDIANA DOWNTOWN. THIS HAS CAUSE I MAJOR BURDEN ON ME BECAUSE NOT BEING ABLE TO WORK A…"~53,000 mi, complaint #1501340
    • "A WARNING LIGHT CAME ON FOR THE AIRBAG RANDOMLY. IT EVOLVED TO THE FOLLOWING ISSUES: RADIO CONTROL PANEL GOING OUT WITH NO VOLUME CONTROL BESIDES THE STEERING WHEEL, STATIC ON THE RADIO, A WARNING THAT PARK ASSIST NEEDED TO BE SERVICED (VEHICLE DOES NOT HAVE P…"~80,000 mi, complaint #1434231
    • "SUPPLEMENTAL INFLATABLE RESTRAINTS, AIR BAGS, NEVER ACTIVATED/DEPLOYED IN A SIDE IMPACT ACCIDENT. CAR WAS TOTALED. HEADING SOUTH ON A MAIN STREET, I WAS T-BONED BY A CAR THAT RAN A STOP SIGN. THE IMPACT BEGAN AT THE DRIVERS FENDER/DOOR; ENDED AT THE REAR BUMPE…"~186,000 mi, complaint #1523343
  3. #3

    stability and traction control

    46 unsafe

    46
    incidents
    Typical range: 45,000–90,000 mi

    Median 66,500 mi, based on 84 reports (11% had no usable mileage)

    • "4 TIMES THIS MONTH I WAS SITTING STILL AND ALL LIGHTS ON DASH CAME ON.THE CAR ONLY HAS 1100 MILES.THE TRAC MALF LIGHT,BRAKE LIGHT,STEERING LIGHT ECT.THIS CAR IS ONLY 4 MONTHS OLD AND ALREADY GIVING PROBLEMS LIKE THIS.VERY UN HAPPY WITH CAR. *TR"~1,100 mi, complaint #1138225
    • "STABILITRAK VENDOR KEEPS COMING ON. WHEN I'M DRIVING AND MAKE A TURN, MY CAR SEEMS AS IF IT'S GLIDING. MY BREAKS SKIP, ESPECIALLY WHEN HITTING A BUMP AND THEY ACT AS IF THEY DON'T WANT TO STOP. MY CAR CUTS ON AND OFF IN TRAFFIC, I'VE ALMOST DIED SEVERAL TIMES…"~45,000 mi, complaint #1523083
    • "VEHICLE HAS BEEN POPPING UP SERVICE STABIL TRAK - HOWEVER DEALERSHIP AND ONSTAR HAS RAN DIAGNOSTICS NO CODES POPULATE- HAVE EXPERIENCE RADIO SHUTTING OFF AND LOSING CONTROL OF VEHICLE - THERE HAS BEEN SEVERAL ARTICLES ABOUT THIS ISSUE WITH 2011-2015 CHEVY CRUZ…"~67,000 mi, complaint #1407577
    • "MY CHEVY CRUZE IS VERY UNSAFE. WHILE DRIVING, THE STEREO BEGINS TO SHUT ON AND OFF AND THE DISPLAY STARTS DISPLAYING VARIOUS WARNINGS SUCH AS "SERVICE STABILITRACK". OVER 5 TIMES NOW, WHEN I BEGIN A TURN FROM BEING IDLE, THE SAME OCCURS BUT WITH THE ADDED PROB…"~89,000 mi, complaint #1605304
    • "I have had my 2014 Chevy Cruze for 2 years now and have kept up with regular maintenance. My vehicle rocks back and forth while on the brakes, there’s an constant issue with the traction control system, my automatic lights don’t work (I have to many turn on th…"~117,557 mi, complaint #1935669
  4. #4

    steering electric assist

    38 unsafe

    38
    incidents
    Typical range: 12,000–82,500 mi

    Median 59,000 mi, based on 57 reports (17% had no usable mileage)

    • "AT HIGHWAY SPEED WHILE GOING STRAIGHT FOR AT LEAST A FEW SECONDS, THE STEERING WHEEL WILL LOCK UP AT CENTER POSITION. WHEN ATTEMPTING TO MAKE MINOR LANE CORRECTIONS, THE STEERING WHEEL STICKS AND UPON MORE INPUT FORCE SUDDENLY JERKS WHEN POWER ASSIST RETURNS.…"~2,659 mi, complaint #1038658
    • "WHILE TRAVELING ON A 50 MILE TRIP ( EACH WAY) 100 TOTAL, OVER THE WEEKEND I NOTICED AT TRAVELING SPEEDS OF 65-70 MPH THAT THE STEERING WAS ALMOST UNRESPONSIVE FOR A SECOND, OR SLOPPY, LIKE IT HAD A DEAD SPOT AND WASN'T RESPONDING. I WAS NOTICING, THAT WHEN I W…"~12,100 mi, complaint #1131125
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE MAKING A LEFT TURN, THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED AND A LOSS OF STEERING POWER WAS EXPERIENCED . THE CONTACT CRASHED INTO A GUARDRAIL. THERE WERE NO INJURIES AND A POLICE REPOR…"~45,070 mi, complaint #1226915
    • "WAS DRIVING ON THE FREEWAY EXITING THE OFFRAMP THAT CURVES TO THE RIGHT. WHEN I TURNED THE STEERING WHEEL IT LOCKED UP AND THE STEREO TURNED OFF. I HAD NO CONTROL OVER THE DIRECTION MY VEHICLE WAS TRAVELING. I APPLIED MY BRAKE, TO KEEP FROM HITTING ANOTHER VEH…"~65,733 mi, complaint #1613088
    • "The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that his daughter called him while at a stoplight to inform him that the vehicle lost power steering without warning. The contact informed his daughter to restart the vehicle while at the s…"~134,000 mi, complaint #1749620
  5. #5

    engine stall or no start

    4 stranded, 33 unsafe

    37
    incidents
    Typical range: 5,000–70,000 mi

    Median 40,000 mi, based on 70 reports (33% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING ON AN INCLINE, THE VEHICLE DRIFTED BACKWARDS. IMMEDIATELY AFTER DISENGAGING THE BRAKES, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNIC…"~500 mi, complaint #1053034
    • "LETTER DATED 2/17 SAYING THAT ACCELERATOR PEDAL COULD BREAK OFF AND ENGINE WOULD STALL. THE CONSUMER REQUESTED THAT THE VEHICLE BE REPAIRED UNDER MANDATORY RECALL. UPDATED 09/14/2017*JS THE CONSUMER REQUESTED A STATUS UPDATE ON THE VEHICLE'S RECALL. UPDATE…"~40,000 mi, complaint #1397420
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUT OFF AND THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS JUMPSTARTED AND RETURNED TO NORMAL. THE CONTACT CALLED CRAIN CHEVROLET (9911 I-30, LITTLE ROCK,…"~59,045 mi, complaint #1553131
    • "THE CAR HAS STARTED STARTING AND SHUTTING OFF ON ITS OWN. IT'S VERY DANGEROUS SINCE IT STATED DOING THIS IN MY ATTACHED GARAGE WHILE I SLEPT. MY WIFE IS SCARED OF CARBON MONOXIDE POISONING. I ALSO FEAR PUMPING GAS COULD BE DANGEROUS IF IT STARTED WHILE DOIN…"~80,000 mi, complaint #1436814
    • "The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact continued driving the vehicle with the check engine warning light illuminated. The contact stated that th…"~169,000 mi, complaint #1997155
  6. #6

    engine internal

    36 unsafe

    36
    incidents
    Typical range: 15,000–83,000 mi

    Median 53,000 mi, based on 45 reports (36% had no usable mileage)

    • "I PURCHASED A LEASE VEHICLE (@500 MILEAGE AT THE TIME). A FEW MONTHS LATER, THE MOTOR SOUNDED LIKE I HAD OVER 100,000 MILES. VERY LOUD. I CHANGED THE OIL AT PERMITTED TIME, TOOK IT IN FOR A MECHANIC TEST DRIVE. MECHANIC SAID IT SEEMED FINE. FEEDBACK FROM PASSE…"~500 mi, complaint #1173605
    • "LOOSES POWER WHEN SITTING AT LIGHT, DOESN'T QUITE SHUT OFF, CONSTANT BELT SQUEALING, ENGINE LIGHT COMING ON, TAKEN BACK TO DEALERSHIP ON 3/21/15 BECAUSE THE ENGINE LIGHT CAME BACK ON, BELT STILL SQUEALING, ENGINE STILL HESITATING AND LOSING POWER. DEALERSHIP R…"~14,905 mi, complaint #1191773
    • "CAT WAS SPUTTERING AND STALLING AFTER I HAD THE OIL CHANGED AND AIR FILTERS CHECKED. I GOT IT DIAGNOSED AND THE CODES GIVEN WERE P1101 P0299 P0171 P0106 I WAS COMING TO A STOP AT THE LIGHT WHEN I NOTICED SOME SQUEALING OR WHIRRING UNDER THE HOOD. I OPENE…"~52,899 mi, complaint #1609546
    • "THE ENGINE WAS ACTING UP. IT FELT LIKE IT WASN'T GETTING THE GAS TO SHIFT GEARS. IT FELT LIKE IT WAS GOING TO STALL OUT. TOOK IT TO THE SHOP AND THEY REPLACED THE KNOCK SENSOR AND DID A TUNE UP. THE ISSUE CONTINUED SO WE HAD TO TAKE IT BACK AGAIN. WE WAS TOLD…"~88,000 mi, complaint #1686648
    • "I WAS DRIVING DOWN A 45MPH ROAD AND THE VEHICLE FELT LIKE IT WAS HESITATING TO ACCELERATE. THE RPM'S WENT UP TO 6000 AND THE SERVICE STABILTRAK MESAGE CAME UP. THE ENGINE FELT SHAKY AND I DIDN'T HAVE ANY HEAT. I TOOK THE CAR IMMEDIATELY TO MY MECHANIC AND THEY…"~120,000 mi, complaint #1647170
  7. #7

    wiper and washer

    24 unsafe, 1 broken, 10 annoyance

    35
    incidents
    Typical range: 49,000–88,000 mi

    Median 76,000 mi, based on 32 reports (16% had no usable mileage)

    • "FRONT WINDSHIELD WITH CONDENSATION AND IN PARE THE VISIBILITY. IT ONLY GOES AWAY WITH THE WIPERS AND THE HEATER. THE ANSWER THAT WE GOT FROM GM IS THAT LIVING IN TEXAS , THE HUMIDITY IS THE MAIN FACTOR AND THAT THE VEHICLE WAS OPERATING AS DESIGN. WHILE DRIVI…"~6,000 mi, complaint #1257734
    • "ON 12-7-2018, I STARTED MY CAR FOR THE DAY. TURNED ON THE WIPERS. THEN WENT TO TURN THEM ON AGAIN TO RINSE THE RAIN OFF AND THE DRIVER SIDE BLADE WAS LIFELESS. HAD TO HAVE TRANSMISSION REPLACED. TOTALLY UNACCEPTABLE I'VE SEEN OTHER COMPLAINTS ONLINE AND I THIN…"~54,000 mi, complaint #1522340
    • "WHILE DRIVING TO WORK ON A BUSY HIGHWAY HEADING TO DANVILLE VA WHERE THE SPEED LIMIT IS AROUND 55 TO 60 MPH DURING A WINTRY MIX STORM THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING MAKING IT IMPOSSIBLE TO SEE. ON VARIOUS WEB SITES THIS HAS BEEN AN ONGOING IS…"~79,000 mi, complaint #1535279
    • "WHILE DRIVING THROUGH THICK FOG, I TURNED THE WHIPERS ON TO WIPE AWAY SWEET FROM THE WINDOW. THE DRIVERS SIDE WIPER WENT UP, AND JUST STUCK THERE. I PULLED OVER AND WAS ABLE TO LOWER THE BLADE, BUT THAT WIPER WILL NOT WORK."~89,000 mi, complaint #1402356
    • "MY PASSENGER SIDE WIPER JUST QUIT WORKING AND NOW 75 MILES LATER MY DRIVERS SIDE ISN'T WORKING."~152,000 mi, complaint #1320523
  8. #8

    engine turbo supercharger

    26 unsafe, 2 broken, 1 annoyance

    29
    incidents
    Typical range: 66,000–104,000 mi

    Median 80,000 mi, based on 28 reports (38% had no usable mileage)

    • "MY 2014 CRUZE HAS A TURBO IN IT TO MAKE IT "ECO" - I.E., RELY ON TURBO FOR BOOST WHEN MORE POWER IS NEEDED RATHER THAN USING MORE GAS. MY CRUZE ENTERED "LIMP MODE" IN JULY WITH 54,000 MILES ON IT. THE TURBO FAILED TO WORK WHILE MERGING ONTO THE FREEWAY AND…"~54,000 mi, complaint #1607715
    • "THE INTAKE MANIFOLD DESIGN ON THE TURBO ENGINES ARE FAULTY AND FAIL EVERY 40,000 MILES OR SO. GM IS AWARE OF THIS ISSUE AND YET THERE IS NO ATTEMPT TO REDESIGN THE INTAKE MANIFOLD. THE CHECK VALVE IN THE INTAKE MANIFOLD IS WHAT FAILS TO WORK. THE CHECK VALVE S…"~62,000 mi, complaint #1532541
    • "THE TURBO/ SUPER CHARGER UNDERBOOST HAS MALFUNCTIONED AND IS CAUSING A SIGNIFICANT REPAIR COST."~80,000 mi, complaint #1439962
    • "GETTING CODE P0299 TURBOCHARGER UNDERBOST. THE TURBO CHARGER WAS FOUND TO HAVE A CRACK IN THE HOUSING. WHEN THE CAR HAD 45,000 MILES IT THE OILD FEED LINE EXPLODED AND HAD TO GET REPLACED, THIS WAS ABOUT 2 YEARS AGO WHEN THE OIL FEED HOSE HAD TO GET REPLACE. N…"~94,000 mi, complaint #1721908
    • "The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the message “Low Engine Power” was displayed on the instrument panel. The vehicle lost motive power immediately af…"~140,000 mi, complaint #2013802
  9. #9

    catalytic converter

    27 unsafe

    27
    incidents

    Commonly reported, insufficient mileage data - n=15, median 107,000 mi, no reliable range below 25 reports.

    • "THE CAR HAS LESS THAN 40,000 MILES ON IT AND THE CATALYTIC CONVERTER NEEDS REPLACED? THE CHEVY GARAGE FOLKS TOLD MY 23 YEAR OLD DAUGHTER IT COULD BREAK SUDDENLY WHILE ACCELERATING. THEY SAID IT WAS SHOT. NEXT, THEY GAVE HER A QUOTE OF OVER $900 TO REPLACE IT…"~39,885 mi, complaint #1493184
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO O'CONNER AUTO PARK ([REDACTED ADDRESS], AUGUSTA, ME 04330. [REDACTED PHONE]) AND REPAIRED PER AN UNKNOWN NHTSA CAMPAIGN…"~63,931 mi, complaint #1519868
    • ""TAKATA RECALL" CATALYTIC CONVERTER NOT WORKING PROPERLY. CHECK ENGINE LIGHT GOES ON AND OFF NUMEROUS TIMES. WHEN THE LIGHT FIRST CAME ON, THE VEHICLE WAS IN MOTION HEADING SOUTH BOUND ON HWY 167."~95,000 mi, complaint #1598845
    • "The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact heard a knocking sound, and the vehicle was not accelerating as intended. The vehicle was taken to an ind…"~119,534 mi, complaint #1942659
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO JACK SCHMITT CHEVROLET OF WOOD RIVER LOCATED AT ([REDACTED ADDRESS], WOOD RIVER, IL 62095, [REDACTED PHONE])…"~140,000 mi, complaint #1643887
  10. #10

    engine head gasket

    25 unsafe

    25
    incidents

    Commonly reported, insufficient mileage data - n=14, median 87,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO MORGAN PONTIAC ([REDACTED ADDRESS], BOSSIER, LA 71111) WHERE I…"~33,000 mi, complaint #1428114
    • "60,000 MILES THE TRANSMISSION LINES STARTED LEAKING,AT 61,000 MILES A HEAD GASKET WENT OUT.IT WAS IN MY DRIVEWAY WHEN I NOTICED EVERYTHING."~61,000 mi, complaint #1519295
    • "I'VE HAD MY 2014 CHEVY CRUZE FOR ABOUT 2 YEARS NOW. BACK IN DECEMBER 2018 IT STARTED HAVING A LOT OF ISSUES. ANTIFREEZE WAS POURING OUT, IT WAS SPITTING AND SPUTTERING, ROUGH IDLE,AND OVERHEATING, MADE AN APPOINTMENT WITH CHEVY DEALERSHIP. THEY HAD MY CAR ABOU…"~87,000 mi, complaint #1586360
    • "The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving 55 MPH, the vehicle started to emit smoke from the head gasket and from underneath the hood. The check engine warning light was illuminated. The contact contacted the dealer, and th…"~124,000 mi, complaint #2081937
    • "I REPLACED THE ENGINE ALREADY WITHIN AN YEAR OF HAVING IT AND NOW MY TURBO BLEW AND MY HEAD GASKET BLEW AS WELL"~133,000 mi, complaint #1732112
  11. #11

    control module

    1 stranded, 18 unsafe, 4 annoyance

    23
    incidents
    Typical range: 50,000–84,500 mi

    Median 75,000 mi, based on 35 reports (22% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. TH…"~11,800 mi, complaint #1198027
    • "CAR ELECTRICAL SYSTEM PROBLEM 3 FAILURE DATE: 05/09/2017 THE RADIO DASHBOARD POWERS ON AND OFF (FREQUENTLY AT TIMES). IT APPEARED TO HAPPEN MORE WHEN THE CAR WAS STOPPED AT RED LIGHT. IT DIDN'T OCCUR OFTEN WHEN THE CAR WAS ON THE HIGHWAY ON CRUISE CONTRO…"~38,400 mi, complaint #1376810
    • "WHILE DRIVING MY CAR THE RADIO DASHBOARD WILL START FLASHING ON AND OFF ON ITS OWN THEN WHEN I PUT THE CAR IN PARK AND TURN IT OFF THE KEY IS STUCK IN THE IGNITION AND THE DASHBOARD IS COMPLETELY BLACK AND THE CAR WILL NOT TURN ON AT ALL. 3/28/2019 AROUND 11PM…"~59,045 mi, complaint #1553121
    • "I WILL BE DRIVING WHEN ALL OF THE LIGHTS ON MY DASH START GOING ON AND OFF , POWER SERVICE TRACK SHOWS UP, MY RADIO WILL SHUT OFF AND IT BECOMES A BLACK SCREEN. I WILL BE DRIVING OR STOPPED AT A RED LIGHT OR TURNING AND THE CAR WILL ACTUALLY COMPLETELY TURN OF…"~80,000 mi, complaint #1571692
    • "WHEN PARKING THE CAR AND SHIFTING THE GEAR SELECTOR TO THE P POSITION, THE VEHICLE FAILS TO RECOGNIZE THE CAR IS IN PARK - AN ERROR MESSAGE APPEARS THAT STATES 'SHIFT TO PARK'. THE CAR WILL NOT SHUT OFF AS IT DOESN'T RECOGNIZE THE CAR IS IN PARK. I HAVE HAD NO…"~135,000 mi, complaint #1741171
  12. #12

    other

    8 unsafe, 1 broken, 12 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=13, median 27,500 mi, no reliable range below 25 reports.

    • "MY CAR (CHEVY CRUZE 2014 MODEL) WAS RECALLED 6 WEEKS AFTER I PURCHASED IT. IT HAS BEEN SITTING ON THE DEALERSHIP LOT WAITING ON A REPLACEMENT PART, WHICH IS NOT AVAILABLE NOW AND NO TIME-FRAME FOR A REPLACEMENT IS KNOWN BY GM OR THE DEALERSHIP. AND I AM WITH…"~4,500 mi, complaint #1065064
    • "LOCAL CHEVY SERVICE CENTER TOLD ME THIS MORNING THAT THERE ARE NO CURRENT RECALLS ON OUR CAR, HOWEVER THE AUTOMATED PHONES AT CENTRAL CUSTOMER SERVICE SAID THERE WAS AN OPEN ISSUE AND TO CALL BACK DURING NORMAL BUSINESS HOURS. THIS WAS A CINCINNATI CITY INTER…"~24,000 mi, complaint #1284295
    • "THE TURN LIGHT REFLECTORS FELL OUT OF BOTH DRIVER AND PASSENGER SIDES. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. I AM TRING TO FIND A WAY TO REPLACE JUST THAT SPECIFIC PART BUT CAN NOT SEEM TO FIND THAT SPECIFIC PART."~36,000 mi, complaint #1304907
    • "TURN SIGNAL REFLECTOR CLIPS ON BOTH FRONT HEADLIGHTS ARE BROKEN OFF INSIDE THE DOME COVER FOR THE LIGHTS."~45,000 mi, complaint #1442315
    • "Odometer Fraud. The contact purchased a 2014 Chevrolet Cruze. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 98,000. It was later discovered upon c…"~107,000 mi, complaint #2146358
  13. #13

    transmission automatic

    19 unsafe

    19
    incidents

    Commonly reported, insufficient mileage data - n=19, median 21,000 mi, no reliable range below 25 reports.

    • "I CURRENTLY OWN A 2014 CHEVROLET CRUZE LS THAT I HAVE OWNED FOR A YEAR WITH 59,000 MILES. IN THIS VEHICLE I HAVE BEEN EXPERIENCING POWER LOSS WHILE ACCELERATING ON INTERSTATE, TRANSMISSION DISENGAGES AND REENGAGES AND JERKS VERY HARD WHILE TRYING TO ACCELERATE…"~6,500 mi, complaint #1265965
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT DRIVE WHILE IN THE REVERSE POSITION AND THE VEHICLE JERKED AND VIBRATED WHEN SWITCHING GEARS. THE VEHICLE WAS TOWED TO QUINCY CHEVROLET ([REDACTED ADDRESS], QUINCY, FL),…"~22,000 mi, complaint #1607772
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED DECELERATION WHILE DRIVING APPROXIMATELY 65 MPH. THE CONTACT DROVE TO A SAFE LOCATION AND THE VEHICLE WOULD NOT RESPOND EVEN WHEN SHIFTED TO A DIFFERENT GEA…"~54,000 mi, complaint #1450915
    • "CAR DOESN'T SWITCH GEARS. WHILE DRIVING THE CAR WILL NOT CHANGE INTO ITS CORRECT GEAR."~59,000 mi, complaint #1279855
    • "TRANSMISSION SHIFTS FROM 5TH GEAR TO 2ND RANDOMLY AT 70 MPH."~90,000 mi, complaint #1686771
  14. #14

    acceleration loss or hesitation

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=17, median 33,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING ON CITY STREETS THE ACCELERATION DECLINES AND ALMOST STOPS. WHEN TRYING TO REGAIN SPEED AFTER A COMPLETE STOP THE CAR LUNGES FORWARD THEN STOPS,, THE RPM GOES CRAZY,THE RED ZONE WHEN ENTERING THE FREEWAY I HAVE VERY LITTLE POWER AND HAVE…"~3,000 mi, complaint #1309328
    • "EVERY SUMMER THE SAME PROBLEMS OCCUR. WHEN DRIVING UPWARDS ON AN INCLINE STREET THE CAR LOSES ALL POWER. PUMPING THE GAS GETS IT RESTARTED VERY SLOWLY. ALSO, IN HOT WEATHER, WHEN ATTEMPTING TO MERGE ONTO A HIGHWAY THE CAR WILL NOT ACCELERATE PROPERLY FOR A…"~14,000 mi, complaint #1671748
    • "MY CAR LOSES ACCELERATION WHEN DRIVING. IT ALMOST STOPS IN THE MIDDLE OF THE STREET. I AM TRYING TO GO BUT WHEN I PUT MY FOOT ON THE GAS IT DOESN'T GO. I HEAR SOMETHING UNDERNEATH WHEN I TRY TO PUT MY PUT ON THE GAS."~38,000 mi, complaint #1305604
    • "FOR THE ATLEAST 5 MONTHS MY CAR HAS BEEN STUGGLING TO ACCELERATE WHEN COMING FROM A STOP OR DRIVING ON BOTH CITY STREETS AND HIGHWAYS. ALSO MY RADIO WOULD GO OUT FOR SOME REASON WHILE DRIVING ON CITY STREETS."~49,000 mi, complaint #1303107
    • "WHILE DRIVING, THE VEHICLE LOSES POWER AND YOU HAVE TO PUT THE CAR IN NEUTRAL AND RESTART. I HAVE TAKEN THE CAR TO GREATWOOD AUTO IN SUGAR LAND A FEW TIMES AND THEY ARE NOT ABLE TO FIND A PROBLEM."~63,000 mi, complaint #1508037
  15. #15

    battery and charging

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=20, median 52,000 mi, no reliable range below 25 reports.

    • "DRIVING DOWN A ROAD ON THE FRIDAY MORNING. WHEN A DEER POPPED UP IN FRONT OF ME. I HIT THE DEER ON CRUISE CONTROL GOING 70 MPH; BUT WAS HARD BRAKING TO AVOID THE DEER. THE VEHICLE CLIPPED THE DEER ON THE FRONT LEFT SIDE OF THE CAR BY THE HOOD. THE AIRBAGS DID…"~25,000 mi, complaint #1201179
    • "HAD STARTED NOTICING THAT WHEN I WOULD START MY CAR MY RADIO WOULD SOMETIMES TAKE A LONG TIME TO COME ON. EVENTUALLY WOKE UP ONE DAY TO START MY CAR AND IT WOULD NOT START. THIS SHOULD NOT BE HAPPENING BECAUSE THE BATTERY IS NOT EVEN A YEAR OLD. USED MY PORTAB…"~37,000 mi, complaint #1584030
    • "THE POWER STOPPED AND THE CAR COASTED THEN STARTED AGAIN. THE RADIO WENT OFF LOST POWER THEN CAME BACK ON. WE HAVE STOPPED USING THE RADIO. WE ARE AFRAID WE WILL LOSE POWER IN TRAFFIC AND HAVE A ACCIDENT. WE WERE DRIVING DOWN A COUNTRY ROAD GOING ABOUT 25 TO 3…"~59,000 mi, complaint #1411866
    • "WHILE DRIVING, THE ENGINE SUDDENLY STOPPED AND MESSAGES APPEARED ON DASH ABOUT SERVICING AIR BAG AND POWER STEERING. VERY DANGEROUS AS CAR WAS MOVING 45 MPH AND HAD TO MOVE TO SHOULDER. TOWED TO DEALER AND WAS TOLD IT WAS NEGATIVE BATTERY CABLE. HAPPENED AGAIN…"~76,000 mi, complaint #1570585
    • "VEHICLE IS OVERDRAWING BATTERY CURRENT WHEN MOTOR IS RUNNING CAUSING ELECTRICAL POWER LOSS AT ENGINE IDLE. LOSS OF ELECTRICAL POWER CAUSES ENGINE TO STALL WHILE IN TRAVEL LANES. ALTERNATOR AND BATTERY ARE VERIFIED FUNCTIONAL."~90,000 mi, complaint #1683965
  16. #16

    wiring harness

    14 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=21, median 50,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUISE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE LOST ALL POWER AS THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LUG NUT…"~3,000 mi, complaint #1072761
    • "THE AUX SIGNAL COME ON OVER THE RADIO I CAN'T LISTEN TO THE RADIO AND EVERY NOW AND AGAIN THE ONSTAR LADY COMES ON WITHOUT ANYONE PUSHING A BUTTON I TURNED OFF THE BLUE TOOTH AS WELL. ALSO EVERY 2-3 MONTHS MY CAR BATTERY DIES WITHOUT CAUSE EVERY LIGHT IS OFF T…"~20,000 mi, complaint #1620005
    • "THE RADIO TURNS OFF AND ON AND WHEN IT TURNS OFF THE STEERING WHEEL LOCKS UP."~50,213 mi, complaint #1472159
    • "WHEN I DRIVE THE LIGHTS ON THE INSIDE WITH GO OFF AND MY CAR STOPS WHILE DRIVING OR TAKING TURNS. ONE TIME I OPENED THE HOOD AND TOUCH A HOSE OR HIRE AND IT CAME BACK ON. SOMETIMES I HAVE TO TRY AND TURN THE KEY WHILE IT STOPS WHILE DRIVING AND RESTART IT IN T…"~58,000 mi, complaint #1666716
    • "WHILE IN DRIVE, RADIO, DASH LIGHTS AND TURN SIGNALS RANDOMLY SHUT OFF. NOT SURE IF TURN SIGNALS ARE WORKING EVEN THOUGH NO SOUND - PRAYING OTHER DRIVERS CAN SEE WHEN I'M TURNING?? SOMETIMES I'M JUST SITTING AT A RED LIGHT AND EVERYTHING GOES QUIET. THE LENG…"~65,000 mi, complaint #1741584
  17. #17

    brake hydraulics

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=11, median 36,000 mi, no reliable range below 25 reports.

    • "MY CHEVROLET CRUZE 2014 MODEL CAR HAS A PROBLEM WITH BRAKES. I HAVE 6500 MILES ON CAR. DURING THE CAR IS RUNNING THE HAND BREAK LIGHT WAS ON AND THE FOLLOWED BY ENGINE LIGHT. AND WAS HARDLY ABLE TO BREAK. I MANAGED TO TAKE THE CAR TO SERVICE CENTER. RAY CHEVRO…"~6,500 mi, complaint #1246596
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE THE VEHICLE WAS IN REVERSE, WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED EACH TIME THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE…"~28,800 mi, complaint #1385782
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN THE VEHICLE WAS PURCHASED, IT EXPERIENCED ELECTRICAL FAILURES AND SHUT ON AND OFF. ALSO, THE BRAKES SKIPPED AND THE VEHICLE JERKED WHEN COMING TO A STOP. THE FAILURES OCCURRED WHILE THE VEHICLE WAS BEING TEST D…"~36,000 mi, complaint #1543530
    • "WHEN DRIVING 55 MPH THE VEHICLE IN FRONT OF ME STARTED TO STOP TO MAKE A TURN, THE BRAKES WENT TO THE FLOOR AND I REAR ENDED THE TRUCK IN FRONT OF ME."~67,000 mi, complaint #1492946
    • "WHEN I DRIVE MY VEHICLE MY BRAKES WORK FINE MOST OF THE TIME. FROM TIME TO TIME WHEN I'M AT A RED LIGHT THE PEDAL WILL SLOWLY START TO GO ALL THE WAY DOWN AND CAR WILL START MOVING FORWARD. I HAVE TO RELEASE IT AND QUICKLY PUMP THE BRAKE AGAIN TO STOP IT. THEN…"~99,000 mi, complaint #1649924
  18. #18

    key fob and immobilizer

    2 stranded, 8 unsafe, 1 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=10, median 50,000 mi, no reliable range below 25 reports.

    • "CAN'T REMOVE KEY WHEN CAR IS IN PARK. TWO DIFFERENT TIMES NOW. ALSO CAR WITH 900 MILES ON IT FAILED TO START AND KEY WAS STUCK THIS TIME ALSO. TOW TRUCK DRIVER CALLED, HE ALSO COULD NOT REMOVE KEY. CHECKED CAR FOR ANYTHING LEFT ON, FOUND NOTHING. JUMPED CA…"~1,000 mi, complaint #1138963
    • "NHTSA IS NUMBER 11192482 SAME PROBLEM AS THIS CUSTOMER RAIDO SHUTS OFF WHILE DRIVING THEN KEY FOB WILL NOT LOCK THE CAR AFTER PULLING THE KEY OUT AFTER THIS HAPPENS NOTHING WILL LOCK OR TURN ON.PUT THE KEY IN AND IT WILL LOCK UP THE KEY IN THE INGISHON AND NO…"~50,000 mi, complaint #1558855
    • "NHTSA IS NUMBER 11193552 I HAVE THE SAME PROBLEM AS THIS CUSTOMER TO THE T. THE CARS RADIO WILL SHUT OFF WHILE DRIVING AFTER I TAKE THEY KEY OUT WHILE PARKED THE KEY FOB WILL NOT LOCK THE CAR AND THEN IF PUT INTO THE INGISHON IT WILL EAT THE KEY AND LOCK UP .…"~50,000 mi, complaint #1558865
    • "The contact stated that the key-fob failed to lock and unlocking of the failed intermittenly. The key fob was the original manufactured key fob. The dealer had been contacted, and the key fob was reprogrammed. The failure persisted. The dealer was contacted ag…"~82,000 mi, complaint #2211692
    • "THERE IS A PROBLEM WITH HOW THE CAR IS COMMUNICATING WITH THE ANTI THEFT SYSTEM, AT LEAST THAT'S WHAT I AM SUSPECTING. RANDOMLY, WHEN I TRY TO START THE CAR THE DASHBOARD LIGHTS COME ON, THE RADIO, AND EVERYTHING ELSE EXCEPT THE ENGINE WON'T EVEN CRANK. I'VE…"~118,000 mi, complaint #1578617
  19. #19

    driveshaft axle cv

    2 stranded, 8 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=11, median 6,500 mi, no reliable range below 25 reports.

    • "I AM A VERY FRUSTRATED MOTHER WITH THIS VEHICLE PURCHASE. I PURCHASED A CHEVROLET CRUZE FOR MY SON AS A GIFT FOR HIS HIGH SCHOOL GRADUATION FEBRUARY 2, 2014. A MONTH LATER THERE WAS A STOP ON SALES BECAUSE OF THE DANGEROUS RECALL FOR THE FRONT AXLE RIGHT HA…"~2,400 mi, complaint #1087433
    • "I WAS DRIVING DOWN THE FREEWAY AT 65, THE CAR JOLTED TO THE LEFT UNEXPECTEDLY AND THEN CORRECTED. IT DIDN'T FEEL RIGHT SO I GOT OFF FREEWAY EXIT AND PULLED INTO A PARKING LOT. AS I ENTERED THE LOT THE RIGHT FRONT WHEEL SEVERED FROM THE AXEL AND CAR SKIDDED T…"~4,813 mi, complaint #1122388
    • "MY VEHICLE RECENTLY BECAME PART OF THE GM RECALL BELOW: VEHICLES AFFECTED: ABOUT 174,046 MODEL-YEAR 2013-2014 CHEVROLET CRUZE SEDANS EQUIPPED WITH A TURBO 1.4-LITER ENGINE AND MANUFACTURED BETWEEN NOV. 28, 2012, AND MARCH 7, 2014. THE PROBLEM: THE RIGH…"~6,333 mi, complaint #1053607
    • "UPON LEAVING A STORE THE CAR BEGAN TO SLOW DOWN AS THE FRONT PASSENGER SIDE WHEEL BEGAN TO WOBBLE. I PULLED INTO A PARKING LOT, STOPPED THEN REVERSED SLOWLY THEN PULLED FORWARD SLOWLY WHEN A PATRON EXITING THE STORE SAID STOP. ONCE I EXITED MY CAR I NOTICED TH…"~44,500 mi, complaint #1603001
    • "DRIVING THRU MOUNTAINS UP HILL AND A SNAP SOUND AND NO POWER JUST A LOT OF RACKETING THE CAR HAD NO POWER NO GEAR CONNECTION NOTHING JUST REVED.. SOUNDED LIKE RIGHT FRONT AXLE SNAPPED"~67,636 mi, complaint #1522121
  20. #20

    heater core and blower

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=14, median 23,500 mi, no reliable range below 25 reports.

    • "WINDSHIELD FOGGED UP AND I COULD NOT SEE. DEFROSTER AND HEATING WINDSHIELD DID NOT CLEAR THE WINDOW SO I COULD SEE OUT, AND I HAD TO STOP BECAUSE I COULD NOT SEE OUT FORWARD AT ALL. DEALER CHECKED THE CONDITION AND OF COURSE, COULD NOT DUPLICATE! THERE IS…"~2,300 mi, complaint #1215371
    • "WINDOWS STEAM AND FOG FREQUENTLY AND THE FAN DOES NOT CLEAR ALL WINDOWS. WINDSHIELD CENTER WILL ONLY DEFROST WHEN ON LOW SPEED. IT WILL NOT MAINTAIN A CLEAR VIEW UNLESS ON HIGH SPEED AND THEN SOMETIMES THE LOWER CORNERS OF THE WINDSHIELD STAY STEAMED OR FOGGED…"~3,000 mi, complaint #1169540
    • "3RD TIME SINCE PURCHASING IN MARCH 2014 THAT HEATER AND OR AIR CONDITIONING HAS STOPPED WORKING. WAS TOLD FIRST 2 TIMES THAT IT WAS THE MOTOR AND SENSOR, THOSE WERE REPLACED NOW WHILE MAKING YET ANOTHER ROAD TRIP 4 HOURS FROM OUR HOME WITH OUR CHILD THE HEAT W…"~9,400 mi, complaint #1142451
    • "HEAT WONT WORK IN COLD WEATHER. LOOKED UP AND SEEN TONS OF THE SAME YEAR AND MAKE WITH A RECALL FOR HEAT BLOCK. ALSO FRONT END AXEL SOUNDS LIKE IT WANTS TO SNAP. I CONTACTED CHEVY THEY WERE NO HELP. ITS OUR ONLY CAR RIGHT NOW AND WE HAVE A CHILD. NOT SAFE AS…"~37,345 mi, complaint #1453706
    • "HEATER NOT WORKING BLOWING COLD AIR ERROR ON DASH "A/C OFF DUE TO ENGINE HIGH TEMPERATURE" <MULTIPLE RECALLS FOR HEATING ISSUES - NEED HELP"~75,000 mi, complaint #1437072
  21. #21

    fuel tank and lines

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=10, median 56,500 mi, no reliable range below 25 reports.

    • "PROBLEM: SMELL OF GAS UPON RESTART OF VEHICLE. SUMMARY; I HAD DRIVEN FROM CHICAGO TO BROWNSTOWN, MI (WHICH IS A DISTANCE OF ABOUT 250 - 300 MILES) WHERE I DROPPED SOMEONE OFF. STOPPED FOR ABOUT 5 MINUTES, THEN STARTED DRIVING FROM BROWNSTOWN TO CARLETON. WHE…"~7,300 mi, complaint #1127600
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. ON SEVERAL OCCASIONS, THE CONTACT FOUND THAT THE FUEL GAUGE DISPLAYED THE INCORRECT FUEL INFORMATION. THE CONTACT RAN OUT OF FUEL TWICE DUE TO THE ISSUE. THE CONTACT STATED THAT IT TOOK 48 HOURS BEFORE THE GAUGE WAS…"~40,000 mi, complaint #1398217
    • "FUEL PRESSURE, LEAKING . VEHICLE WAS TOWED TO DEALERSHIP ON 4/19/2018 AND IS STILL THERE WAITING ON PART, TODAY'S DATE IS 6/19/2018 . I DO NOT KNOW WHY THIS PART IS LEAKING, BUT DEALERSHIP SAYS NO ONE HAS THE CORRECT PART ( EVEN THOUGH I FOUND ONE ONLINE FO…"~55,000 mi, complaint #1476724
    • "MY 2014 CHEVY CRUZE EXPERIENCED A FUEL LEAK IN THE FUEL SUPPLY HOSE. THE LEAK WAS SPRAYING RIGHT NEAR THE AIR INDUCTION ON THE COWL PANEL AND DRIPPING ONTO THE EXHAUST. OBVIOUSLY THIS WAS A MAJOR FIRE HAZARD. THE ENTIRE FRONT FRONT FUEL FEED LINE NEEDED TO B…"~58,000 mi, complaint #1498522
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT AT START UP, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. A MESSAGE DISPLAYED WHICH STATED THAT THE AIR CONDITION WAS OFF DUE TO HIGH TEMPERATURE. WHILE DRIVING AT 15 MPH, THE CHECK ENGINE WAR…"~83,557 mi, complaint #1651173
  22. #22

    power steering hydraulic

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=12, median 61,000 mi, no reliable range below 25 reports.

    • "POWER STEERING LOCKS UP WHILE GOING DOWN ROAD, LIMITED STEERING"~38,000 mi, complaint #1467582
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE RADIO AND THE INTERIOR LIGHTING IN THE VEHICLE FLICKERED. IN ADDITION, THE STEERING WHEEL CEASED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS…"~57,168 mi, complaint #1415150
    • "MY CARS POWER STEERING WENT OUT WHILE I WAS DRIVING FOR SHORT BURSTS. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT THE POWER CABLES TO THE BATTERY WENT BAD BUT THAT IT ISN'T COVERED UNDER WARRANTY. THIS CAR IS ONLY TWO YEARS OLD. THIS CAUSED ME TO HAVE A…"~60,000 mi, complaint #1268959
    • "WHILE I WAS DRIVING MY CAR WILL SAY ROLL DRIVER WINDOW UP AND DOWN. THEN IT LOST POWER STEERING FOR A FEW SECONDS. PARKED IT AT MY HOUSE WENT TO START IT AND IT LOST ALL POWER BUT THE FLASHERS STAYED ON. IT HAS HAPPENED TWICE IN THE PASSER TWO WEEKS. I TALKED…"~114,990 mi, complaint #1695443
    • "THIS HAS OCCUR MORE THAN A HANDFUL OF TIMES. THIS IS THE MOST RECENT ONE, I STOPPED AT THE GAS STATION TURNED OFF MY CAR AND WHEN I WENT TO START IT NOTHING WAS WORKING NO LIGHTS, NO POWER ANYWHERE. I WIGGLED THE BATTERY CABLE AND IT CAME BACK ON BUT, I HAD TO…"~120,000 mi, complaint #1732545
  23. #23

    engine oil consumption

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 78,000 mi, no reliable range below 25 reports.

    • "ENGINE OIL COOLER FAILURE. HOUSING IS LEAKING ON OUTSIDE OF THE ENGINE BLOCK THAT PART IS BOLTED TO. NOT SURE WHEN LEAK STARTED AND IF THE VEHICLE WAS MOVING OR STATIONARY. THIS PART WAS COVERED ON 2011 AND 2012 MODEL BUT WRITTEN OUT OF WARRANTY FOR 2013 AN…"~62,000 mi, complaint #1442444
    • "GM SERVICE BULLETIN PIP5197J (AS AMENDED 10/2018) DESCRIBES MULTIPLE ISSUES WITH THE PCV AND NON RETURN VALVE ON THIS ENGINE. IF EITHER PART FAILS IT IS A COSTLY REPAIR AND CAN LEAD TO OIL SPRAYING OUT OF THE VALVE COVER/INTAKE MANIFOLD. THIS HAPPENED TO MY…"~70,000 mi, complaint #1556389
    • "THE CAR WAS TAKEN IN TO BE ROUTINELY SERVICED AND IT WAS NOTICED THAT THERE WAS AN OIL LEAK. THE DEALERSHIP ONLY PROVIDE A TEMPORARY FIX. TRYING TO GET AN APT AS A FOLLOWUP WAS POINTLESS, BECAUSE THE DEALERSHIP INDICATED THAT THEY WERE BUSY. WELL, THE CAR CAU…"~76,000 mi, complaint #1408160
    • "HAD TO CHANGE DEF RESERVOIR AND ENGINE OIL PSI SOLENOID VALVE AND MY SIDE SERIVCE ALERT IN BROKEN TOO AND AT 26000 MILES I ASK FOR NEW CAR BECAUSE I HAD 7 REPLACEMENT PART PUT ON CAR I WAS DEINED NEW CAR"~90,000 mi, complaint #1676206
    • "RADIO OR TOUCH PANEL RESTARTED THEN VEHICLE BEGAN SHAKING AND MAKING VIBRATION NOISES ENIGINE NOISES ERROR LIGHT BEGAN FLASHING AND STABILITY TRACK WAS ON THE DRIVER INFORMATION CENTER ABOUT A MILE FURTHER DOWN THE ROAD EVERYTHING CLEARED UP TO INCLUDE THE FLA…"~114,000 mi, complaint #1437896
  24. #24

    infotainment head unit

    1 unsafe, 6 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "RADIO GOES OUT INTERMITTENTLY AND CAN'T HERE BLINKER WHILE DRIVING"~28,759 mi, complaint #1729332
    • "THE POWER TO THE RADIO SCREEN CONSTANTLY CUTS OUT. MANY TIMES THE SCREEN GETS STUCK IN THE BACK UP CAMERA MODE. IT IS VERY DISTRACTING. IT HAPPENS IN PARK AND WHILE THE VEHICLE IS IN MOTION."~37,000 mi, complaint #1442313
    • "ALL THE SUB-SYSTEMS ON THE 2014 CHEVY CRUZE ARE CONTROLLED THROUGH THE RADIO SYSTEM. WHEN BACKING UP, THE BACKUP CAMERA, WHICH IS DISPLAYED THROUGH THE RADIO ENTERTAINMENT SCREEN, DOES NOT ENGAGE. SEVERAL OF THE OTHER SUB-SYSTEMS, INCLUDING THE AC, THE RADIO I…"~44,500 mi, complaint #1604087
    • "RADIO/SCREEN TURNED OFF AND THE CAR'S STEERING WAS AFFECTED. TWICE WITHIN THE SAME HOUR. I WAS DRIVING ON THE HIGHWAY WHEN THIS HAPPENED. HIGHLY DANGEROUS."~65,000 mi, complaint #1501693
    • "THE ELECTRICAL SCREEN PORTION OF THE CAR RANDOMLY SHUTS OFF AND BLINKS BACK ON. FOR EXAMPLE, WHEN I'M UTILIZING THE SCREEN GPS. THE ENTIRE SCREEN WILL TURN OFF WITH NO WARNING. IT APPEARS TO RESET ITSELF. AS THE SCREEN TURNS BACK ON WITH THE "CHEVY" HOME SCREE…"~105,155 mi, complaint #1379528
  25. #25

    throttle and pedal

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NO…"~7,000 mi, complaint #1158465
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN APPLYING THE ACCELERATOR OR BRAKE PEDALS, THERE WAS NOT ENOUGH CLEARANCE BETWEEN THE TWO WHICH CAUSED THE PEDALS TO BE DEPRESSED ERRONEOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE W…"~16,000 mi, complaint #1278116
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING LESS THAN 5 MPH, THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND CRASHED INTO A TREE. THE VEHICLE WAS COASTED BACK ONTO THE STREET AND PARKED. THE AIR BAGS DID NOT DEPLO…"~47,765 mi, complaint #1271997
    • "I ENTERED A GROCERY STORE PARKING LOT AND DROVE TO THE FAR END TO PARK. AS I WAS PULLING INTO A SPOT AND SLOWED TO ABOUT 2 OR 3 MILES AN HOUR TO STOP THE VEHICLE AND EXIT THE CAR IT SUDDENLY TOOK OFF AT A VERY FAST SPEED. I COULD NOT STOP IT USING THE BRAKES…"~49,000 mi, complaint #1727725
  26. #26

    emissions aftertreatment

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE CHECK ENGINE AND DIESEL EXHAUST LEVEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT NITROGEN OXIDE SENSOR #2 WAS INOPERABLE AND NEEDED REPLAC…"~46,719 mi, complaint #1338456
    • "A FEW WEEKS AFTER TAKING MY CHEVY CRUZE DIESEL IN FOR A RECALL FOR A O2 SENSOR THE CAR'S OTHER O2 SENSOR AND CONTROLLER NEEDED REPLACING AFTER THE CAR WENT INTO A EXHAUST FLUID QUALITY LIMP MODE. THE ISSUE APPEARS TO BE RELATED TO THE RECALL BUT GM IS CHARGING…"~58,000 mi, complaint #1346263
    • "JULY 2017 I HAD A GM (VOLUNTARY) MANUFACTURE RECALL COMPLETED ON MY CAR FOR THE NOX SENSOR POSITION 1 (DEF SENSOR). ON JANUARY 16, 2018 THE NOX SENSOR 2 NEEDED TO BE REPLACED, COST $700. I WAS VERY FAR FROM A DEALERSHIP, AND WHEN I FINALLY GOT TO A DEALERSHIP…"~72,000 mi, complaint #1440961
    • "NOX POSITION 1 SENSOR WENT BAD. IT WAS RECALLED ON OTHER CHEVY CRUZE DIESEL VINS BUT MINE WAS NOT RECALLED AND IT WENT BAD I TOOK IT TO THE DEALER FOR A CHECK ENGINE LIGHT AND THEY TOLD ME IT WAS A NOX SENSOR BUT THAT IT WAS NOT RECALLED ON MY VIN SO IT WAS NO…"~84,000 mi, complaint #1615688
    • "DRIVING DOWN THE HIGHWAY DIESEL CRUZE THREW A CODE STATING 'DIESEL EXHAUST FLUID QUALITY POOR SEE OWNERS MANUAL 99 MILES TILL 65MPH' WE TOOK IT STRAIGHT AWAY TO THE DEALERSHIP SPENT TWO HOURS THERE FOR THEM TO SAY EVERYTHING WAS FINE THIS WAS THE END OF NOVEM…"~88,544 mi, complaint #1640570
  27. #27

    seatbelt and pretensioner

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "SEAT BELT WILL NOT ENGAGE WITH RECEPTACLE. THE RECEPTACLE PART OF SEAT BELT IS NOT WORKING . BOTH THE PASSENGER AND DRIVER BELTS ARE DEFECTIVE."~48,000 mi, complaint #1499455
    • "UNABLE TO LATCH SEATBELT DRIVERS SIDE FOR THE MECHANISM THE CHARGE IS 200.00 WHAT A RIP OFF THOUGHT IT SHOULD BE COVERED DO TO SAFETY. IF I AM IN A WRECK AND MY SEATBELT DOESN'T LATCH HOW SAFE AM I. NO ACCIDENTS JUST QUIT WORKING"~73,000 mi, complaint #1460460
    • "The contact owns a 2014 Chevrolet Cruze. The contact stated that while buckling on the driver's side seat belt, the flexible steel cable snapped. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or rep…"~78,000 mi, complaint #2039815
    • "THE REAR SEAT BELT BUCKLE, PASSENGER SIDE, LATCHES BUT COMES UNDONE IF PULLED ON."~85,000 mi, complaint #1715404
    • "MY BACK SEAT MIDDLE SEAT BELT IS LOCKED INTO PLACE AND IS NOT USEABLE. I WAS STATIONARY TRYING TO BUCKLE IN MY BOYFRIEND'S DAUGHTER AND COULD NOT GET THE SEAT BELT TO UNLOCK."~87,601 mi, complaint #1561990
  28. #28

    starter

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHENEVER I LEAVE THE KEY IN THE IGNITION (USUALLY DO WHEN IT'S PARKED IN MY GARAGE) EVERY NOW AND THEN AFTER PARKING THE CAR, AFTER A FEW MINUTES. THE LIGHTS ALL COME ON AS IF SOMEONE IS TRYING TO START IT. SOMETIMES IT'LL BARELY ROLL OVER. THE STARTER START…"~66,639 mi, complaint #1697091
    • "WHILE THE CAR IS IN PARK AND NO ONE IN THE CAR AND THE KEY IN THE IGNITION BUT THE KEY IN THE OFF POSITION THE CAR CONTINUALLY TRIES TO START BY ITSELF. THE CAR IS NOT EQUIPPED WITH A REMOTE START."~72,000 mi, complaint #1611300
    • "THE VEHICLE TRIES TO START ON ITS OWN. WHEN YOU TURN OFF THE ENGINE, MANY TIMES THE STARTER WILL TRY TO START REPIDLY ON ITS OWN. WITH THE KEY IN THE IGNITION BUT IN THE FULL OFF POSITION. THE STARTER KICK IN 1,2,3,4 TIMES TRYING TO START THE ENGINE. THIS WILL…"~185,000 mi, complaint #1713015
  29. #29

    exhaust system

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVE CHEVY CRUZ DEISEL 2014 IT BEEN TO DEALER 4 TIMES FOR SENSOR THE DEALER TELL ME IT SENSOR FROM EXHAUST SENSOR."~30,000 mi, complaint #1275403
    • "THERE ARE GAS AND EXHAUST FUMES IN THE CABIN. THE CONDITION IS INTERMITTENT AND SUBTLE. THREE DIFFERENT GM SHOPS HAVE EXAMINED THE CAR IN 2018. ONE HAS WITNESSED THE GAS SMELL BUT NOTED THEY COULD NOT FIND THE SOURCE. THE OTHER TWO STATED THEY COULD NOT REPLIC…"~58,000 mi, complaint #1471402
  30. #30

    tire failure

    1 stranded, 3 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "IN OCTOBER 2015, I WAS COMING OUT OF THE CAR WASH AND WHEN I PUT THE CAR IN DRIVE IT IMMEDIATELY ACCELERATED VERY FAST. I THEN STEPPED ON THE BRAKE, BUT IT WOULD NOT STOP. IT WAS GOING SO FAST THAT I COULD NOT STEER IT. I WENT THROUGH THE PARKING LOT, OVER SP…"~3,421 mi, complaint #1415394
    • "TIRE BLEW OUT IN TREAD AREA HOLE THE SIZE OF A QUARTER. SECOND TIRE BLEW OUT A HOLE SIZE OF FIFTY CENT PIECE IN SIDEWALL APPROX TWO WEEKS LATER. *TR"~9,645 mi, complaint #1083089
    • "I WAS ALWAYS PUTTING AIR IN MY TIRES AND FINALLY I JUST HAD TO HAVE THEM REPLACED BECAUSE I GOT TIRED OF PUTTING AIR IN TIRES."~38,000 mi, complaint #1338086
    • "MY TIRES KEPT SPLITTING AS IF MY TIRES WERE BEING CUT. KEPT HAVING PROBLEMS WITH TIRES HAVING CUTS/SPLITS. I KEPT GETTING TIRES BALANCED THINKING TIRES WERE OFF BALANCED OR NEEDED ROTATING BUT PROBLEM CONTINUED. TIRES WOULD GO DOWN AFTER BEING DRIVEN AND THEN…"~39,609 mi, complaint #1278612
  31. #31

    trunk or liftgate

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TRUNK KEEPS RELEASING AND OPENING ON ITS OWN EVERY COUPLE OF HOURS SETTING THE ALARM OFF."~58,768 mi, complaint #1438046
  32. #32

    adas blind spot

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SIDE DETECTION SYSTEM WENT COMPLETELY OUT. ALSO, WHEN IT RAINED, WATER ENTERED THE MODULE LOCATED UNDERNEATH THE VEHICLE, WHICH CAUSED THE ELECTRICAL SYSTEM TO NOT FUNCTION CORRECTLY. SOU…"~38,000 mi, complaint #1474866
    • "TO WHOM IT MAY CONCERN, I WOULD LIKE TO FILE A COMPLAINT ON THE SAFETY HAZARD CAUSED BY FAULTY BLIND SPOT DETECTORS ON CHEVY CRUZES. I STARTED RECEIVING A NOTIFICATION ON MY DASHBOARD THAT THE BLIND SPOT ALERT SYSTEM NEEDED SERVICE. ONLY A WEEK LATER I WA…"~45,000 mi, complaint #1554554
  33. #33

    transmission manual clutch

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ON 7/28/16 THIS MANUAL TRANSMISSION CAR WOULD NOT GO INTO REVERSE. A LOCAL CHEVY DEALERSHIP REPLACED THE SHIFT CABLE TO SOLVE THE PROBLEM. ON 9/28/16, THE CAR AGAIN WOULD NOT GO INTO REVERSE. THE SHIFT CABLE WAS REPLACED AGAIN. A FEW DAYS LATER, NO REVERSE. WH…"~43,000 mi, complaint #1355440
    • "AFTER THE VEHICLE STARTED WITH CLUTCH FULLY DEPRESSED, I PUT THE CAR INTO 1ST GEAR IT LUNGED FORWARD ABOUT AN INCH AND NOW IT WILL NOT ENGAGE IN ANY GEAR. CAR ONLY HAS 53,000 MILES ON IT. I CAN LET THE CLUTCH OUT COMPLETELY WHILE IN GEAR AND LET OFF THE BREAK…"~53,000 mi, complaint #1468714
    • "WHILE DRIVING ON THE FREEWAY, THE ENGINE STARTED REVVING EXTREMELY HIGH REGARDLESS OF THE GEAR I WAS IN. WE SAFELY GOT OUR SELVES OFF THE FREEWAY AND IN TO REGULAR STREET TRAFFIC. AFTER COASTING OFF THE RAMP INTO TRAFFIC, I WAS ABLE TO PUT IT IN 1ST AND DRIV…"~67,000 mi, complaint #1497449
  34. #34

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ACCELERATING FROM A STOP, THE VEHICLE SURGED FORWARD INADVERTENTLY AT DIFFERENT TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE CO…"~12,386 mi, complaint #1327525
    • "IN A PARKING LOT, GOING ABOUT 5MPH, CAR SUDDENLY ACCELERATED OUT OF CONTROL AND WENT UP A SLOPE CRASHED INTO A TREE STUMP AND GRAZED THE BACK OF A PARKED CAR WITH NO OCCUPANTS. AIR BAGS DID NOT GO OFF AND I WAS NOT INJURED BUT FRONT HOOD DETACHED AND I HAD…"~17,000 mi, complaint #1623337
    • "PULLING INTO A PARKING SPACE AT 5MPH, SUDDENLY ACCELERATED OUT OF CONTROL WENT UP A BANK NET AND HIT A TREE TRUNK. HAD TO BE TOWED TO A GM BODY SHOP. DAMAGE IS 7000.00 DOLLARS. NO INJURY TO DRIVER."~18,000 mi, complaint #1632043
    • "The contact owns a 2014 Chevrolet Cruze. The contact stated that while in the drive position and attempting to park, the vehicle unintendedly accelerated and lunged forward. The driver immediately removed the ignition key to turn off the vehicle. During the fa…"~36,597 mi, complaint #1750954
  35. #35

    abs module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BRAKES LOCKED UP (ANTI-LOCK BRAKING SYSTEM FAULTY) CAUSING THE CAR TO SKID RATHER THAN SLOW DOWN DURING STOP AND GO TRAFFIC. I WAS UNABLE TO TURN THE STEERING WHEEL AND COULD NOT EVEN TRY TO SWERVE TO AVOID THE OTHER VEHICLE. CAR WAS UNABLE TO STOP IN TIME A…"~5,959 mi, complaint #1151739
  36. #36

    instrument cluster

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED THE INCORRECT SPEED. THE FAILURE CONTINUED TO OCCUR OVER A THREE MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE MANUFACTU…"~9,995 mi, complaint #1082779
    • "The contact owns a 2014 Chevrolet Cruze. The contact stated that the instrument cluster was melting. No warning lights were illuminated. The vehicle was taken to a local dealer, and the contact was made aware there were no recalls associated with the VIN. The…"~25,000 mi, complaint #1877031
  37. #37

    lighting exterior

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "HEADLIGHTS TURN SIGNAL REFLECTORS ARE BURNING AND MELTING INSIDE HEADLIGHT AND WHEN COOL BREAKING OFF AND LANDING IN THE FRONT OF THE HEADLIGHT. BOTH DRIVER AND PASSENGER SIDES."~44,000 mi, complaint #1230822
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER…"~57,999 mi, complaint #1383523
    • "ELECTRICAL. HEAD LIGHTS GO OFF FOR NO REASON STAY OFF FOR ABOUT 5 MIN COME BACK ON CAR DOESN'T SHUT OFF OR GO DEAD"~60,000 mi, complaint #1384115
  38. #38

    steering rack mechanical

    3 unsafe

    3
    incidents

    Commonly reported, insufficient mileage data - n=13, median 10,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SWERVED TO THE LEFT INDEPENDENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. A POLICE REPORT W…"~1,000 mi, complaint #1070205
    • "STEERING LINK SLIPPING WHEN TURNING. VIN# (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)"~21,000 mi, complaint #1499047
  39. #39

    sunroof

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 68MPH WITH NO TRAFFIC ALONGSIDE NOR IN FRONT OF ME THE SUNROOF GLASS SHATTERED VOLUNTARILY CAUSING SMALL SHARDS OF GLASS TO FALL INTO MY FACE AND CLOTHING AS WELL AS OUTSIDE THE TOP OF THE VEHICLE. THE SUN SHADE WAS…"~3,110 mi, complaint #1190260
    • "THE SUNROOF GLASS SPONTANEOUSLY EXPLODED WHILE DRIVING. GLASS RAINED DOWN ON ME WHILE I WAS DRIVING ON THE HIGHWAY. THE EXPLOSIVE SOUND ALMOST MADE ME LOSE CONTROL OF THE VEHICLE. CHEVROLET HAS A RECALL ON THE 2014 CRUZE FOR THE SUNROOF GLASS. THE RECALL…"~27,000 mi, complaint #1379373
    • "TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SUN ROOF SHATTERED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEA…"~60,000 mi, complaint #1347187
  40. #40

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AT THE END OF DECEMBER 2013 I PURCHASED A 2014 CHEVY CRUZE TURBO DIESEL. SHORTLY AFTER BUYING THIS VEHICLE I DISCOVERED THERE AS A PROBLEM WITH THE EXCESSIVE TORQUE AND THE BRAKING SYSTEM AND HAIR TRIGGER BRAKE RELEASE. WHEN RELEASING THE BRAKE THIS CAR WOUL…"~1,500 mi, complaint #1069975
    • "BREAK FLUIDS LOW, HAND BREAK LIGHT ON. WHEN I STARTED THE CAR IN THE MORNING, THE HAND BREAK LIGHT IS ON, AND I CALLED THE SERVICE CENTER AND SHEDULED AN APPOINTMENT. THEY RUN THE DIAGNOSIS CHECK AND I WAS INFORMED THE BREAK WIRING WAS FAULTY AND I WAS ASKED…"~6,180 mi, complaint #1242242
  41. #41

    fuel pump

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY CAR IS A 2014 CHEVROLET CRUZE AND ONLY HAD 17,000 MILES ON IT WHEN MY FUEL PUMP WENT OUT WHILE I WAS DRIVING DOWN A BUSY STREET AT NIGHT. BEFORE THAT HAPPENED I NOTICED FOR SEVERAL DAYS BEFORE THAT MY GAS WAS BURNING UP AT AN ALARMING RATE. NOT EVEN GETTIN…"~17,000 mi, complaint #1412223
  42. #42

    hv system fault reduced power

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS AT A STOP LIGHT AND HAD "REDUCED ENGINE POWER," "SERVICE STABILITRAK," COME ON AND THE RADIO WENT DEAD AND THE DASH LIGHTS WENT DEAD TOO. I AM REALLY CONCERNED ABOUT THIS HAPPENING ON THE HIGHWAY AT SPEED."~21,000 mi, complaint #1251672
  43. #43

    power windows and locks

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "AT AROUND 4,800 MI MY FRONT PASSENGER WINDOW WAS ROLLED DOWN AND UPON TRYING TO ROLL UP, IT FAILED TO DO SO. ABOUT 1 WEEK LATER, THE FRONT DRIVER SIDE WINDOW DID THE EXACT SAME THING. I WAS ABLE TO PULL BOTH WINDOWS UP IN THE CLOSED POSITION. DURING COMMON FRE…"~4,800 mi, complaint #1394911
    • "THE TWO FRONT WINDOWS BOTH STOPPED WORKING WITHIN A YEAR OF HAVING THE CAR. THE READ DRIVER SIDE WINDOW ALSO IS MAKING A SOUND THAT SOON WILL STOP WORKING. THE CAR AT THE TIME HAD LESS THAN 9000 MILES WHEN THEY STOPPED WORKING WITH 98% OF THE TIME ONLY HAVING…"~9,000 mi, complaint #1699735
  44. #44

    seat mechanism

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "PASSENGER SEAT DOES NOT FUNCTION PROPERLY. CAN NOT MOVE FORWARD OR BACK. ITS LOCKED IN PLACE"complaint #1449069
    • "Back seat belt came complete undone from the sewn portion of the lock. Very little pull force released the locked belt. Buckle stayed in tact/locked, but the sewn part seems to have been glued, and not sewn securely. Serious danger to backseat passengers. "complaint #1812197
  45. #45

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHEN TRAVELING DOWN THE INTERSTATE ON MULTIPLE OCCASIONS THE STEERING COLUMN BECOMES 'STUCK' OR 'STICKY' IN THE ASPECT THAT IT REQUIRES EXTRA EXERTION OF FORCE TO MOVE IT IN EITHER DIRECTIONS. THIS RESULTS IN THE CAR SWERVING AND ON MORE THAN ONE OCCASION ALMO…"complaint #1143086
    • "In the steering column it’s really hot where you connect to make a call and where you turn on cruse control. This part of the steering column should not be hot. "complaint #1798907
  46. #46

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN A/C IS ON IT BLOWES COLD AIR ON THE WINDSHIELD OUT OF THE DEFROSTER VENTS AND FOGGS UP THE WINDSHIELD UBSTRUCTING VISION.IT CAN NOT BE SHUT OFF BY ANY CONTROALS.TOOK CAR BACK TO DEALER,THEY SAID FACTORY HAS NO FIX FOR THE PROBLEM.I HAVE TO USE WINDSHIELD…"complaint #1005456
  47. #47

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My reverse camera stays on for a few minutes after putting it in drive which is distracting. I keep looking down at the screen to see how long it takes to go out and back to my radio screen. The trunk randomly opens even when I am driving and then it won't ope…"complaint #1892258
  48. #48

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE BRAKE PEDAL WILL PUSH (IN A PANIC STOP) TO BELOW THE ACCELERATOR ALLOWING THE CAR TO CONTINUE ACCELERATING WHEN THE BRAKE PEDAL IS PUSHED TO STOP VEHICLE. THIS HAS OCCURRED AT LEAST TWO TIMES IN 3 MONTHS. I HAVE NEVER HAD A CAR WITH BRAKE PEDAL TRAVEL T…"~4,491 mi, complaint #1038963
  49. #49

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I FOUND A WHITE METALLIC GUNK ON DRIVEWAY. I WENT TO INVESTIGATE FOR LEAKAGE, AFTER DEALER HAD ONE WEEK AHEAD APPOINTMENT AVAILABLE. I FOUND RUST ON THE WELDS OF THE MUFFLER, RUST ON THE HANGER RODS FOR THE MUFFLER, RUST ON NUTS AND BOLTS THROUGHOUT THE UNDER…"complaint #1098764
  50. #50

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was sitting at a red light and my vehicle began to move forward with my foot on the brake. The vehicle began to increase in rpm's like i was pushing on the accelerator but i was not!! Later that day i went to the gm dealer to see what they could find and did…"complaint #1849479
  51. #51

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "NOTORIOUS GM ISSUE - TRANSMISSION COOLING LINES. THIRD TIME MINE HAVE BEEN REPLACED AND ARE NOW LEAKING AGAIN - SUSPECT IN COLDER CLIMATES THE PART IS NOT HOLDING UP AND ESPECIALLY SUSCEPTIBLE TO DEFECTS. FLUID LEAKS OUT AND CAUSES BUILD UP ON THE LINE, WHICH…"~73,000 mi, complaint #1449070
  52. #52

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PARKED THE CAR, GOT OUT AND SMELLED GASOLINE. LOOKED ALL AROUND THE CAR AND DID NOT SEE ANY GAS ON THE GROUND. OPENED THE HOOD AND FOUND A SILVER DISC IN THE FUEL LINE SPRAYING FUEL ALL OVER THE ENGINE COMPARTMENT. IT IS A FUEL INJECTION PRESSURE DAMPER THAT F…"~62,000 mi, complaint #1508088
  53. #53

    glass and windshield

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WITHIN A MONTH OF BUYING THIS VEHICLE, THE ORANGE BLINKER REFLECTOR FELL OFF AND WAS JUST SITTING INSIDE THE HEADLIGHT. BECAUSE IT WAS UNDER WARRANTY, THE DEALERSHIP FIXED IT. ABOUT TWO MONTHS LETTER, THE SAME THING HAPPENED TO THE OTHER SIDE AND MY CAR WAS NO…"~17,000 mi, complaint #1322188
  54. #54

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHEN THE AIR IS ON THERE IS PART OF THE ENGINE THAT SQUEAKS/WHISTLES. IT CONCERNS ME WITH DRIVING. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS AND THEY CAN NOT FIND ANYTHING WRONG WITH IT. IT IS VERY ANNOYING AND WOULD LOVE TO KNOW WHAT IS WRONG WITH MY BRAND NEW C…"complaint #1403649
  55. #55

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I BOUGHT THE CAR TWO YEARS AGO AND TIMING BELT HAS TO BE REPLACED. *TR"~101,000 mi, complaint #1667652
  56. #56

    transfer case awd

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TRANSMISSION FAILED (3RD GEAR NOT WORKING) ON APRIL 7,2017. CAR HAD 70,384 MILES AT TIME OF FAILURE. CAR HAS A TRANSFERABLE 5YR/100,000 POWERTRAIN WARRANTY. BECAUSE THE INITIAL FAILURE WAS DIAGNOSED BY MY LOCAL LICENSED REPAIR FACILITY, GM WILL NOT HONOR POWE…"~70,384 mi, complaint #1381299
  57. #57

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TPMS WENT ON THANKSGIVING MORNING TIRE PRESSURE WAS 10. FILLED TIRE UP TO 32, WENT BACK OUT LATER TIRE PRESSURE WAS AT 10. CHECK IT BEFORE GOING TO SLEEP, TIRE PRESSURE WAS AT 4, FILLED IT UP TO 37. CHECKED IT IN THE MORNING AND IT WAS 4. TOOK CAR TO DISCOUN…"complaint #1134927

Search NHTSA's own recall and complaint database for CHEVROLET CRUZE directly.