2024 JEEP GRAND CHEROKEE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine internal

    20 unsafe, 1 annoyance

    21
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, there was an abnormally strong burning odor coming from the vehicle after driving. There was no warning light illuminated. The contact received notification of N…"~4,417 mi, complaint #2149413
  2. #2

    hv system fault reduced power

    1 stranded, 20 unsafe

    21
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle lost power on multiple occasions where it could not be operated or jump started to get moving. Odometer blinking/blind spot indicators staying illuminated/rear back-up camera fault reading "system unavailable" Brake pedal kicking back when trying to s…"complaint #1970204
    • "I was traveling on a highway at 65MPH in Hybrid mode. The car displayed a Service Hybrid Electric Vehicle System Warning Message along with several other system failure messages in rapid succession. The battery failure icon was also on. The car lost all power…"complaint #2084812
    • "First, this Grand Cherokee Trailhawk 4XE is a disaster! It has broken down 4 times so far. And it has been towed to the dealership 3 times. The safety issues is that is has literally stopped in the middle of the road or highway 3 times so far. It has been to s…"complaint #2100726
    • "Vehicle states “Service Hybrid System” intermittently while driving and being idle. Vehicle shuts off intermittently while driving and being idle. "complaint #2113195
    • "Hybrid system failure alert (red wrench)– the vehicle has shut down while driving, including on highways. When the light goes on – it has braked on its own without me touching the pedal. DCI- is the code the dealership says is coming up No fix for it"complaint #2128499
  3. #3

    hv battery and range

    17 unsafe

    17
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My vehicle is affected by Recall 25V-741 (FCA recall 68C), which involves a risk of high-voltage battery fire due to potential internal separator damage. FCA’s NHTSA filing instructs owners to refrain from recharging the battery and to park the vehicle away fr…"complaint #2148616
    • "Right after the 73c recall, the high voltage battery is experiencing a drain while sitting. Typically the longer it sits after it has been charged, the more depletion it experiences. It is currently at the dealership for this problem. They charged it to 100% o…"complaint #2148635
    • "THIS HYBRID VEHICLE IS EQUIPPED WITH A BATTERY THAT CAN COMBUST AND CATCH ON FIRE. A REMEDY IS UNAVAILABLE - THE CAR IS A SAFETY PROBLEM TO MY FAMILY SINCE IT CAN NOT BE CHARGED OR HOUSED IN MY GARAGE. THIS CAR WAS LEASED FOR ITS HYBRID OPTIONS FOR MY TRAVEL…"complaint #2150286
    • "on 11/28/2025, I received recall notice 68C/NHTSA 25V-741, from FCA US LLC. The recall affects my 2024 Jeep Grand Cherokee 4Xe, PIH. The recall states that the vehicle is at risk of catching fire, due to damage that may occur to the high voltage battery, durin…"complaint #2153195
    • "The vehicle has been inspected by the dealership, and they confirmed they cannot repair recalls 68C, 73C, or 78C because the manufacturer has not provided any remedy or parts. No warning lamps appeared before the recall, but the vehicle is now classified as a…"complaint #2153980
  4. #4

    other

    12 unsafe, 5 annoyance

    17
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "returned to dealer for recall 12b, F.C.A. US recall number,problem not resolved,Federal Motor Vehicle Safety Standard 108 59 4"complaint #1976425
    • "returned car for recall on [XXX], [XXX],dealer performed Chrysler recall [XXX],negative results. returned to dealer on 3-20-2024,they had car from 9:30 until 5:00 pm negative results, fault still there. complaint [XXX] INFORMATION REDACTED PURSUANT TO THE FRE…"complaint #1977491
    • "this car has been worked on twice with negative results, now the dealer has told me Jeep does not want to try to repair it until further investigation.it does not comeply with FMVSS No.108 recall repair 12B Wich was performed twice with negative results.I thin…"complaint #1978570
    • "I was changing my right rear tire due to a nail on a slight slope in my driveway and I had a roll away incident. The top of my driveway is a slight slope and then changes to fairly steep. My vehicle rolled off of my jack and jack stand and continued into the s…"complaint #2088832
    • "A current recall on vehicle reference to the propulsion and no remedy is available."complaint #2130418
  5. #5

    adas collision warning

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "Brand new vehicle with 11 miles on the odometer. The emergency Braking system does not work. If I go into the settings and make a change to emergency braking, such as far or close, the message “Auto Emergency Braking (AEB) Unavailable Service Required” will co…"complaint #1995667
    • "The forward park usually works now it doesn’t and this is a 2024 jeep new from the dealer. Very unacceptable almost crash into another car bc the cluster will usually beep and show me how far I am when I get close and now i guess it just doesn’t do that anymor…"complaint #2005803
    • "The system does not work in my 2024 Grand Cherokee. My dealer agreed to take me out for a drive and after several attempts to get the system to engage (straight on rear end, corner of a stopped vehicle, corner of an exiting vehicle) nothing! No audible, visual…"complaint #2019906
    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the message "Automatic Emergency Braking (AEB) Failure - Service Required" was displayed and the emergency brakes were erroneously activated causing the vehic…"complaint #2029529
    • "On several occasions, FCW activated unexpectedly in low risk situations (in driveway, pulling into neighborhood) May 2024 & Nov 2024. While driving 60MHP on a [REDACTED ADDRESS] during rush hour on May 19, FCW activated unexpectedly; immediately taking me d…"complaint #2100680
  6. #6

    battery and charging

    5 stranded, 6 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=24, median 12,500 mi, no reliable range below 25 reports.

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact had received notification of NHTSA Campaign Number: 25V576000 (Electrical System); the vehicle was taken to a local dealer where the recall repair was performed. The contact stated that upon starting the…"~19,000 mi, complaint #2145946
  7. #7

    engine stall or no start

    2 stranded, 8 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The local dealer was contacte…"~9,500 mi, complaint #2193206
    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving 30 MPH, the temperature gauge rose to the maximum, the engine revved loudly, and the vehicle suddenly stalled. There was no warning light illuminated. The contact was unable to pull…"~60,000 mi, complaint #2103400
  8. #8

    lighting exterior

    7 unsafe, 3 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Just purchased a new 2024 Jeep Grand Cherokee Altitude - vehicle is not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first chang…"complaint #1959149
    • "When Vehicle is operated with the head lights in auto mode the operator is unable to activate the High Beam head lights with the paddle. The operator has to switch the headlights to a manual mode and then may activate the bright lights. The vehicle is not equi…"complaint #1962212
    • "I am having the same head light issue they had a recall for the 2021 Grand Cherokee Recall #21V797000. I keep my headlights in the auto position the only wat to turn the high beams is to reach around the steering wheel and put the light switch in the manual…"complaint #1962584
    • "The high beams do not work when the lights are in the "Auto" position. When the lever is pushed forward to manually turn on the high beams, nothing happens but when it is pulled back the high beams will come on so long as it is being held back. The high beam…"complaint #1964274
    • "The high beam recall was performed at the dealer,and it did not repair the problem.this is a 2024 Jeep Grand Cherokee.The car was at the dealer a second time to try to repair it ,with no success.Now Jeep refuses to let the dealer work on it a THIRD time.This r…"complaint #1995012
  9. #9

    transmission automatic

    1 stranded, 8 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle was jolting forward. The check engine warning light was intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed that th…"~12,000 mi, complaint #2090295
  10. #10

    acceleration loss or hesitation

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving 35 MPH and making a left turn, the vehicle decelerated to 29 MPH and failed to properly accelerate. The accelerator pedal was depressed and went down to the floorboard. The vehi…"~54,130 mi, complaint #2229050
  11. #11

    brake hydraulics

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the brake pedal failed to keep the vehicle stopped while at a stop light or stop sign, allowing the vehicle to continue to roll forward. The contact stated that the taillights failed to illum…"~1,000 mi, complaint #2065263
  12. #12

    ev charging system

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle is subject to Recalls 68C (Fire Risk) and 78C (Loss of Propulsion). Manufacturer states remedy is 'Not Yet Available.' I am instructed not to charge the battery and to park away from structures. I cannot safely park the vehicle at my home or use the el…"complaint #2154786
    • "Complaint Summary: 2024 Jeep Grand Cherokee 4xe — Battery fire risk recall, instructed not to charge the vehicle, not to park near structures, and no repair available. Description: My 2024 Jeep Grand Cherokee 4xe is under multiple safety recalls, including a s…"complaint #2156025
    • "My Jeep does not charge when plugged in. I've had it at the dealership 6 times in the past 2 years and they are unable to fix this. There is a current recall. I am advised to not charge the vehicle, don't park near structures, don't park near other cars. I…"complaint #2168942
    • "I have a 2024 JEEP 4xe. I received a notice not to charge the car or park indoors as it a potential fire hazard. The car has been in the shop over ten times These services included water pump, new antennas as the car would not start, two new keys, low tire pre…"complaint #2196701
    • "My Vehicle some times gives a jerk once in awhile I also have been told I cant charge my vehicle these recalls have no fix to them I am getting really tired of this and want Jeep to buy back my vehicle!!!"complaint #2202725
  13. #13

    ev drive unit or inverter

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "1. The red wrench light, accompanied by a "service hybrid electric vehicle system" 2. The unconnect box needing to be serviced screen is also always popping up when the car turns on. Dealer was notified and did nothing about it. "complaint #2079001
    • "Since I began leasing the vehicle, it has not consistently switched into electric mode, even when charged. Sometimes, it will stay in hybrid-only mode for days. Today, I received a warning of an electrical system failure. I have only had the vehicle for 3 mont…"complaint #2084957
    • "As I was driving onto the highway I reached to about 70 mph. The vehicle said “service electric system” on the dashboard and instantly the vehicle lost power and turned off. It then shifted from drive to park without warning as I was still on the highway. I pu…"complaint #2101354
    • "This car is a hybrid, plug in electric. I have issues with the car racing on it's own to charge the battery, meaning if I come to a stop and take my foot off the brake the car will race forward and cruise at 15mph without me accelerating. I find this to be ext…"complaint #2105413
    • "This is a follow-up to my previous complaint. My 2024 Jeep Grand Cherokee continues to show safety-related system failures that have not been addressed by the dealership or Stellantis. The main new issue is a malfunction in the regenerative charging system. I…"complaint #2157159
  14. #14

    control module

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I bought this vehicle 2weeks ago and she drove it Iowa. The next morning when she went to drive it, the battery was totally dead. Technician at Jeep Dealership it’s a software problem and they could take out that chip of the Telematics box is causing battery d…"complaint #1964010
    • "On 10/19/2025, my 2024 Jeep Grand Cherokee 4xe experienced a serious electrical malfunction. When I attempted to start the vehicle, it became stuck in RUN mode and would not shift into Drive. The vehicle also would not shut off — even after pressing the start/…"complaint #2141531
    • "2024 Jeep Grand Cherokee 4xe — Ongoing Safety Defects With No Available Remedy I am reporting multiple unresolved safety defects on my 2024 Jeep Grand Cherokee 4xe that create a serious and ongoing risk of injury or death. I have contacted Stellantis bi-weekl…"complaint #2152776
    • "The rear trunk opening while the vehicle is in motion The vehicle shutting down while driving at speeds over 40 mph, failing to recognize that it is moving The radio and infotainment system freezing for days at a time The vehicle frequently dying and becomi…"complaint #2182049
    • "The factory-installed Trailer Tow module in my 2024 Jeep Grand Cherokee keeps shutting down the lights in my horse trailer while on the road. The trailer lights been thoroughly inspected and no problem with the lights or wiring could be found. The Jeep dealer…"complaint #2197748
  15. #15

    glass and windshield

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Driving on highway( no other cars or overpass in area) and sunroof on 2024 Jeep Grand Cherokee exploded. Sounded like a shotgun going off, then loud flapping sound . Fortunately the Sun visor was closed or the shattered glass would have caused serious injur…"complaint #2135751
    • "I am writing to inform you that I discovered a cracked windshield on my car yesterday after work. I had driven the car for lunch earlier in the day, and the windshield was not cracked at that time. I believe this may be a stress crack."complaint #2142713
    • "On 01/08/2026, while driving approximately 55 mph in Scottsdale, Arizona, the sunroof glass on my 2024 Jeep Grand Cherokee suddenly fractured and shattered upward without any known external impact. Ambient temperature was approximately 40-45°F and cabin heat w…"complaint #2165605
    • "As I was merging onto the highway my sunroof combusted without any impact that would cause it. Upon inspection there was no item that hit the glass, the glass shattered entirely across the entire pane and broke apart ( not just spiderwebbing, there was glass f…"complaint #2231559
  16. #16

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving approximately 2 MPH, the vehicle experienced an unintended and excessive acceleration, and the vehicle failed to respond upon depressing the brake pedal. The contact stated that the…"~5,422 mi, complaint #2109017
    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while attempting to complete a right turn, the vehicle studently jolted and surged forward. The contact stated that because of the failure, the vehicle struck the curb before coming to a comp…"~18,000 mi, complaint #2077929
  17. #17

    adas lane keeping

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Lane keep assist and automatic emergency braking turning off on their own at startup. Issue has persisted intermittently in July 2025. Dealership has replaced parts with issue persisting. Vehicle has been in the shop over 40 days for this issue. "complaint #2145610
    • "The Active Lane Management {ALM} disengages and will not come back on unless you shut the car off. Took to dealer. Showed him picture of problem. Dealer could not get it to do it and said there were no fault codes showing. It has done this numerous times."complaint #2154461
    • "The Active Lane Management (ALM) system shuts itself off which the displays a warning on the the instrument panel to indicate it has been disabled. If you try to turn it back on manually, it gives a warning that the system is unavailable and service is requir…"complaint #2160781
  18. #18

    infotainment head unit

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "INFOTAINMENT SYSTEM FAILURE While driving and using navigation the system aborts,the screen either blanks out or message "system loading". The radio freezes as well or plays music from a different radio station that driver has chosen. This causes driver to ta…"complaint #2115179
    • "Radio screen flickers and audio skips in the vehicle and causes a distraction while driving. It is sometimes a half screen flicker, full screen flicker, flickers multiple times, sometimes flickers like a strobe light. Very distracting. Had flickering radio s…"complaint #2134623
    • "I have had multiple issues with glitches in the electrical system. Specifically relating to the screen. It will shut off on its own, it will switch screens on its own and more recently, completely off. I was unable to get the black screen to turn on for quite…"complaint #2191518
  19. #19

    key fob and immobilizer

    1 stranded, 1 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Second time the ignition module has failed, leaving myself, husband and 3 dogs stranded over an hour from home. Vehicle would not start or recognize the key fob. The vehicle has had to be flatbed towed TWICE in the 5 months of owning it for the same issue"complaint #2003865
    • "Vehicle does not start consistently and when it does it shows reading of “key fob has left the vehicle” when key fob is actually in the car. Car has been towed and would not start. Dealer duplicated this issue and Stellantis says currently no fix. I just park…"complaint #2027361
    • "The key fob does not alway work. It is like the system in the vehicle “times out” and when the buttons are pressed in the key fob nothing unlocks, tailgate doesn’t open, or remote start doesn’t work. The door handle has to be touched for passive entry to “wake…"complaint #2046091
  20. #20

    seat mechanism

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that after driving for approximately 9 straight hours, the contact had turned on the driver-side seat warming feature. The contact then stated that she began to feel burns on her upper right thig…"~8,000 mi, complaint #2047228
  21. #21

    software or update

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "FCA pushed an involuntary software update to our car on August 6, 2024. It completed about 75% of the update and froze, rendering our display and systems unusable. Our back-up camera only works intermittently as does many of the ADAs safety features. We hav…"complaint #2020085
    • "I have a 2024 Jeep Grand Cherokee 4XE and have owned it for about 11 months. I bought it new. For the first 7 or 8 months, no problems at all. However, in the last 2 or 3 months, the truck has intermittently shutdown while driving. It's happened on the highway…"complaint #2121743
    • "I have been having this error message appear intermittently in the car upon starting the vehicle since I purchased the vehicle in August 2024. See attached photo. The message appears seconds after starting up and will go away. Lane keep assist will turn off bu…"complaint #2134619
  22. #22

    suspension struts shocks

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked and un intended in a parking lot the vehicle passenger side rear coil spring detached independently No warning lights illuminated. A dealer was contacted. The vehic…"~74,265 mi, complaint #2207119
  23. #23

    backup camera

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while her mother was driving, the rearview camera displayed a distorted image while the vehicle was in reverse(R) and failed to sound as intended, compromising the back-over prevention system…"~6,115 mi, complaint #2093745
  24. #24

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Fuel gauge does not display accurate fuel amount. Gauge is stuck in 3/4 full tank hereby misleading how much fuel is in vehicle. This is on a brand new delivered jeep. Risk of running out of fuel with no warning whatsoever."complaint #1954408
    • "Vehicle: 2024 Jeep Grand Cherokee 4xe Limited Issue Type: Fuel System / Fuel Gauge / EVAP / Hybrid Interaction Safety Concern: Incorrect fuel-level indication, fuel overflow, unreliable range estimation Description of the Problem: The vehicle’s fuel gauge and…"complaint #2152964
  25. #25

    instrument cluster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Speedometer does not function. We have no idea how fast or slow we are going at any given time. It shows random speeds. Fearful we could cause an accident by unknowingly driving too fast or too slow. The speedometer display indicates we are going 40+ mph while…"complaint #2001412
    • "Instrument Cluster & Uconnect Blacks Out Unable to read speedometer, no warning lights, no reverse camera Yes, it has been to the dealer for repair a number of times with cases created with the manufacturer and still not repaired. No 1/28/25"complaint #2158603
  26. #26

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while test driving at an undisclosed speed, an unknown warning light flashed on the instrument panel. The dealer informed the contact that the battery was low and that the light had been repl…"~55,000 mi, complaint #2239757
  27. #27

    steering rack mechanical

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "-Steering boot popped open causing steering rack assembly to need replacement at 3,216 miles. -Power steering warning light engaged making me aware of an issue on 8/5/24. A strange cranking noise when making u turns occurred infrequently. -Car was taken to a…"complaint #2021663
    • "Went to turn right car kept pushing straight and steering wheel locked up. Also, no airbags were deployed "complaint #2217117
  28. #28

    wiring harness

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The vehicle has now experienced two complete electronic system failures while driving at approximately 45 miles per hour. During both events, all dashboard warning lights illuminated, and I lost power steering and brake assist. The engine remained running du…"complaint #2181899
    • "I am filing a safety complaint regarding serious and recurring issues with my 2024 Jeep Grand Cherokee that create unsafe driving conditions. Shortly after purchasing the vehicle, I began experiencing intermittent electrical malfunctions while driving. Withou…"complaint #2201243
  29. #29

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I had just got in and started my Jeep and noticed the ABS light and Brake light was on, so I went straight to the dealer and the abs had an internal failure and has to be replaced."complaint #2172667
  30. #30

    ac compressor and refrigerant

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My jeep is a 2024, with just about 12,000 miles. On Monday, May 5, 2025. My Air Conditioner stopped working. It was only blowing out warm air. Now I’m told there’s some kind of AC leak and it will take 2-5 days for parks and a full day to repair. After re…"complaint #2089777
  31. #31

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "During a standard service, the servicing dealership (Lester Glenn Jeep, Tom’s River,NJ) failed to perform the mandatory factory electronic scan bleed required for the Electronic Brake Booster (EBB) and ABS/ESC modules. This critical omission left unpurged flui…"complaint #2220520
  32. #32

    catalytic converter

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The catalytic converter had to be replaced after 3000 miles. Vehicle was purchased in September and it had to be replaced in December. Had to take vehicle in twice for them to diagnose the problem. "complaint #2066200
  33. #33

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his wife was driving approximately 50 MPH, the engine overheated. The contact stated that the engine warning light was illuminated. The contact stated that the failure was a persistent…"~17,500 mi, complaint #2216567
  34. #34

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his son was driving 50 MPH on the expressway in subzero temperatures, the vehicle started to shake abnormally. The driver pulled over and noticed oil on the undercarriage of the vehicle…"~100,000 mi, complaint #2169910
  35. #35

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I am writing to you regarding a persistent creaking noise in the front end of my vehicle when turning the wheel. I have brought the car in twice already for this issue, but the problem has not been identified or resolved. The vehicle is scheduled to come in a…"complaint #2142712
  36. #36

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "From vehicle start, traveled approximately 1.5 miles at top speed of approximately 25mph, applied brakes and came to a complete stop at stop sign to make left hand turn. A couple brake pumps to inch closer to ensure all clear. Once clear and removed foot from…"complaint #2137547
  37. #37

    starter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Bought my new 2024 Jeep in July 2024 and went to work this morning and came out 8 1/2 hours later to a dead car and the after a jump the engine malfunction light was on called to make an appt to get my car in to see what’s going on. I have noticed that I have…"complaint #2061395
  38. #38

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The contact who is a State Trooper reported that the driver of a 2024 Jeep Grand Cherokee was fatally injured when a second vehicle crashed into the rear of the vehicle. A witness reported that the vehicle had stopped in the left eastbound lane on [XXX] when a…"complaint #2075948
  39. #39

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While I was driving the panoramic sunroof shattered. The vehicle did not sustain any damage from any foreign object. There was a loud noise like an explosion coming from the top of the vehicle and then I heard a rattling sound. When I opened the sunshade I see…"complaint #2005345
  40. #40

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2024 Jeep Grand Cherokee. While the contact's husband was driving 80 MPH, the liftgate independently unlatched. No warning lights were illuminated. The contact's overnight bag flew out of the back of the vehicle. The contact stated that her…"~14,225 mi, complaint #2134413
  41. #41

    unknown

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "since recalled was published Nov2025, no remedy has been taken, and manufacture seems not prepare to repair the issue which is a big safety concern"complaint #2205518

Search NHTSA's own recall and complaint database for JEEP GRAND CHEROKEE directly.