2023 JEEP GRAND CHEROKEE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    hv system fault reduced power

    1 stranded, 47 unsafe

    48
    incidents

    Commonly reported, insufficient mileage data - n=15, median 18,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at approximately 65 MPH, the contact observed that a warning light was flashing "Service Hybrid Vehicle". The contact called a local dealer but was unable to schedule an appoint…"~11,000 mi, complaint #2129254
    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving at 30 MPH, the vehicle failed to respond as needed. The red wrench hybrid system warning light was illuminated. The vehicle was taken to the dealer however, the dealer was unable to…"~13,000 mi, complaint #2086045
    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while her husband was driving 60 MPH, the “Service Hybrid Electric System” warning light illuminated, and the vehicle lost power. The contact stated that her husband was able to pull over to…"~13,266 mi, complaint #2129860
    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power and failed to properly accelerate with the "Hybrid Motor" message displayed. After restarting the vehicle, the vehicle…"~43,000 mi, complaint #2131268
    • "The contact owns a 2023 Jeep Grand Cherokee. While the contact’s daughter was reversing the vehicle, the hybrid vehicle suddenly changed direction, and the vehicle drove forward approximately 3 feet and stalled. The vehicle was towed to the local dealer. The c…"~64,000 mi, complaint #2229559
  2. #2

    suspension struts shocks

    25 unsafe

    25
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was receiving routine service at the dealer, he was informed about a recall on the rear coil springs. The contact stated that parts were backordered for over thirty days. The veh…"~6,000 mi, complaint #1916710
    • "The contact owns a 2023 Jeep Grand Cherokee. While the contact's husband was driving approximately 72 MPH with the contact seated in the front passenger’s seat and two children in the rear seats, the occupants heard a loud bang coming from the rear of the vehi…"~61,600 mi, complaint #2227327
  3. #3

    adas collision warning

    1 stranded, 23 unsafe

    24
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Grand Cherokee Limited. The contact stated that while driving with her daughter, at approximately 2 MPH in a parking lot, the sun visor was pulled down and as she glanced in the mirror unaware of the surroundings, the vehicle crashed in…"~20,000 mi, complaint #1958495
  4. #4

    hv battery and range

    2 stranded, 19 unsafe

    21
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that the high-voltage battery failed to retain a charge after several days. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact was advised not t…"~7,708 mi, complaint #2152977
    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle experienced battery failure. The check engine warning light was illuminated. The vehicle failed to restart. The vehicle was towed to the dea…"~30,312 mi, complaint #2187715
  5. #5

    other

    13 unsafe, 8 annoyance

    21
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "The contact owns a 2023 Jeep Grand Cherokee Overland. The contact received a recall notification letter and suggested that the failure was due to NHTSA Campaign Number: 25V576000 (Electrical System). The contact stated that while driving 30-35 MPH, the driver…"~35,000 mi, complaint #2129283
  6. #6

    engine stall or no start

    7 stranded, 11 unsafe

    18
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact leased a 2023 Jeep Grand Cherokee. The contact stated that while driving 25-30 MPH, the vehicle stalled. The vehicle failed to restart for approximately one hour. The contact stated that upon using the key to start the vehicle, the vehicle was able…"~13,200 mi, complaint #2128427
  7. #7

    battery and charging

    1 stranded, 12 unsafe

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V576000 (Electrical System) and NHTSA Campaign: 25V741000 (Electrical System); however, parts to do the recall repairs were not yet available. The cont…"~25,090 mi, complaint #2176648
    • "The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V576000 (Electrical System). The contact stated that while the vehicle was parked and turned off in the driveway, she…"~47,000 mi, complaint #2196609
  8. #8

    steering electric assist

    13 unsafe

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There are multiple safety recalls for this vehicle that I have only had for 1 month. I began the new lease with this vehicle beginning of March and the vehicle has been back to the dealership 4 times already. Issue #1: The middle part of the steering wheel w…"complaint #1884554
    • "Crunk up the vehicle to leave work and power steering immediately went out, messages and warning lights saying lane departure and blind spot warning were unavailable. No issues prior to this. I drive it to work with no issues or warning lights. I had it towed…"complaint #1889323
    • "Incident #1 - Power steering issue. While exiting the driveway, I lost power steering along with unresponsive controls such as "lane management" and "traction control." Alert on dash read, "power steering unavailable," and engine light was on. After turning th…"complaint #1899942
    • "Power steering stopped working when pulling out of parking spot. Then warnings about blind spot and check engine lights came on. "complaint #1916451
    • "We have a recently purchased Jeep L with 5200 miles on it. Never off road, just a family commuter. Today my wife was driving the car for the second time and the power steering went out completely and it was very hard to turn the wheel. A bunch of other likes c…"complaint #1919197
  9. #9

    infotainment head unit

    9 unsafe, 3 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The UConnect screen in a 2023 Jeep Grand Cherokee intermittently stops working, freezes, or is non-responsive when touched when the car is started. It has only happened when the car is started, not while driving. This is a problem as I rely on the rear camera…"complaint #1897734
    • "The Uconnect 5.0 screen (which controls all safety and operating systems) and system continues to malfunction with a black screen. This seems to happen more frequently when the car is put into reverse and the backup camera is activated. There have also been t…"complaint #1900533
    • "Distracting pop up advertisements for Sirius XM keep popping up on my info screen with no clear way to disable. Dangerous distraction."complaint #1905724
    • "The uconnect system on this vehicle locks up, glitches and is unresponsive. This makes the hands free function for cell phone use unreliable at best, as well as all touchscreen functions inoperable. The problems with the uconnect systems make driving the car…"complaint #1916051
    • "My on board screen for everything the car does shuts down completely very often and if it is not shut down it goes black screen for a few seconds and then returns. This is not acceptable to me as I lose my navigation which I depend on a lot "complaint #1957403
  10. #10

    transmission automatic

    12 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving 35-45 MPH and making a turn, the vehicle stalled. The contact stated that the messages that the ABS and the gear switch were locked, and other unknown messages were displayed. The co…"~46,811 mi, complaint #2064698
  11. #11

    backup camera

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the back-up camera froze. The contact stated that the system was rebooted; however, the failure recurred. The vehicle was taken to the dealer and the me…"~500 mi, complaint #1902545
  12. #12

    wiring harness

    1 stranded, 8 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that there was a loud roaring sound coming from the vehicle soon after starting the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test faile…"~700 mi, complaint #2008654
  13. #13

    airbag system

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated while his wife was driving at an unknown speed and crossing an intersection, another vehicle ran the red traffic signal and crashed into the contact's vehicle on the front driver's side tire and w…"~5,900 mi, complaint #1981584
  14. #14

    brake hydraulics

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed searching for a parking spot, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was…"~35,000 mi, complaint #2216284
  15. #15

    engine internal

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owned a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was parked under the carport, a loud bang was heard coming from outside. The contact's husband was inside the residence in the back room when the abnormal sound was heard.…"~27,000 mi, complaint #2130993
  16. #16

    glass and windshield

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Passenger Window Cracked in between glass (not from rock)....could be a defect in original glass used or from heat. but either way, would be especially dangerous if one day the glass would suddenly give way and break (or violently burst) onto my passenger! It…"complaint #1897372
    • "Sunroof exploded while driving on highway. Nothing hit glass just exploded up and out. Glass everywhere "complaint #1906499
    • "Sunroof glass exploded while driving. Nothing hit the sunroof"complaint #1908087
    • "Front panel of the panoramic sunroof spontaneously shattered with no visible causes, warnings, etc. Safety risks included potential glass being introduced to the cab of the vehicle had the headliner panel been open for natural lighting. Other risks include dam…"complaint #1940070
    • "Was driving down the road and my sunroof shattered and glass fell in to my car and cut me, no rocks hit my car and I was not near any other vehicles"complaint #1982978
  17. #17

    heater core and blower

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The vehicles climate control/hvac system has inadequate ventilation that prevents air movement to occur. In cold tempatures all all of the vehicles windows fog and ice over form the inside. This results in the driver loosing visibility out of any window.…"complaint #1960131
    • "My vehicle has in cold weather no ability to clear and defrost the interior cabin of the vehicle As described in the recent recall, issued by JEEP, my Vin number was not included as part of This problem is obviously related, and the condition described in your…"complaint #1981635
    • "My family went on a weekend trip the day we left town the heat was working great. The next day we noticed that the heat was on but the air coming out of the vents was not as hot as the day before. We attempted to turn the heat off and back on still blowing war…"complaint #2147718
    • "There is no heat in truck. It has something to do with the 2 way control valve. When driving you cannot defrost the front window when it fogs up and sometime freezes. Very dangerous to drive since it is winter here in NJ. Brought up to dealer months ago. Tryin…"complaint #2157688
    • "The heater on our 4 x e stopped working and would not defrost front window or heat the car in sub zero weather we have been having lately. I have had this car in 2 times already for the same issue. I fear for my wife's safety while driving this car as it can n…"complaint #2176492
  18. #18

    software or update

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving the vehicle on two different occasions. One was out of town and the screens and dash board going black. I tried turning off the vehicle and back on to reset it. It did not work! Then on another occasion the screen went black would not power off.…"complaint #1892851
    • "We have been without service of the Grand Cherokee L vehicle for nearly 6 of the 11 weeks since we leased the vehicle. The four (4) incidents and ‘repair attempts’ to ‘fix’ the randomly/sudden occurring mechanical and electrical problems were inter-related an…"complaint #1900527
    • "Driver Display goes out every couple days (or when it feels like it) Display goes blank and you must stop and turn off car to get it back on. All controls, as camera, gps, handsfree calls are not operational when the display goes into a reboot mode and then b…"complaint #1949149
    • "The software controlling the driver information system on this vehicle is continually having issues. Randomly, the system will stop working with system rebooting while driving. Normal features like hands free phone calls and navigation will stop responding. Th…"complaint #2035161
    • "A known issue by jeep affecting many Grand Cherokee PHEV Hybrids, all following the 95 B recall. The recall repair 95 B is attributed to be causing Red Flag Dashboard Warnings to "service hybrid system". Dealer computer scans document these incidents as a "Dig…"complaint #2113510
  19. #19

    suspension arms and bushings

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When turning the vehicle to the left there is a rubbing noise that comes from the front end. "complaint #1931066
    • "Upper passenger Suspension Coil spring isolator came unattached and caused coil spring to fall out."complaint #2116559
    • "Lower passenger coil spring isolator loose causing spring and upper isolator to fall out while driving Dealership stated recall was done 6/23 and was out of warranty for that recall. But everything in that suspension is OEM with the old part numbers not the…"complaint #2116560
    • "Event 1 – Abnormal Tire Wear / Stability Concern Date: January 6, 2026 Within approximately 3,000 miles of operation, the vehicle developed severe and abnormal tire tread wear rendering the tires unsafe for continued highway use. The vehicle was towed to an au…"complaint #2176935
    • "I bought the 4xe trailhawk in 12/2023 at 2,000 miles it started making a clicking noise when i hit a bump & sometimes when i steer the truck to the right, moving forward the said it was the detachable sway bar it fixed the problem temporary for about 2 weeks i…"complaint #2181511
  20. #20

    control module

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Bought the vehicle new. At around 3000 miles the vehicle dash had all dummy lights on and giving me all warnings. Then while driving the vehicle dash started flashing on and off and the vehicle started loosing power. Has been sitting at the dealer for 2 months…"complaint #1904403
    • "Brand new car purchased on July 12, 2023, with 84 miles. In 19 days the car has been in service for 3 days to date, left stranded with all the listed issues. 1.Navigation screen randomly goes blank/black while driving 2.Audio Bluetooth connection randomly n…"complaint #1914830
    • "Had 60 miles to empty of gas and slowed down while entering a turn lane. All the electronics flashed a few times, forced the car into park (while moving) and then would not turn on to drive. Music continued to play, car would not turn off or restart, AC stoppe…"complaint #2103436
    • "Two instances: 1) While reversing out of a parking spot, several warning lights flashed at once, including Power Steering System disabled, Service Hybrid Engine System, and two others - lost power steering. I parked and restarted the car and it drove normally…"complaint #2133063
    • "At the end of March 2026, the hybrid battery was replaced due to a recall by the dealership. After this, several software updates done, including the BCM, per technician's notes. In May 2026, my vehicle was found bricked in my driveway, unable to jump start, g…"complaint #2228708
  21. #21

    steering rack mechanical

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, there was an abnormal sound coming from the front-end of the vehicle, with the sound more significant on the driver's side. The vehicle was taken to the deale…"~23,000 mi, complaint #2218746
  22. #22

    ev drive unit or inverter

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Hybrid electric service indicator light comes on. Dealer states they can’t fix it yet. Causes a threat of fire or vehicle breakdown. "complaint #2115076
    • "I taken my vehicle to the dealership three times in less than one year, and my recall have not been fixed. An unexpected loss of propulsion can cause a vehicle crash without prior warning is what the recall is saying. this vehicle is not safe to drive, yet the…"complaint #2130054
    • "Monday, November 3rd, 2025 In electric mode - I drove the vehicle forward out of a parking spot. The vehicle made three very large lurches over a 200 foot length of parking lot, enough to bang drivers and passengers heads hard against the head rests each with…"complaint #2147415
    • "Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent safety-related malfunctions involving sudden steering stiffness and braking intervention. From early in ownership, the vehicle would unexpectedly…"complaint #2178068
  23. #23

    fuel tank and lines

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Gas gauge, miles to empty, and low fuel indicator are not correct. I ran out of gas (without knowing it) twice. There was no gad light that came on. Fuel gauge said almost 1/4 tank full and 68 miles to empty. The first time this happened I had it towed to deal…"complaint #1918922
    • "As noted on the IIHS.org website, 2022 and 2023 Jeep Grand Cherokee's built prior to April 2023 experienced a fuel tank rupture in the side impact test conducted by IIHS. Stellantis redesigned the underbody structure to correct this issue. This redesign was pu…"complaint #1924136
    • "While we (Husband, Wife, [XXX] old & [XXX] old daughter) were doing a cross country road trip from Olympia, WA to Raleigh, NC, we experienced a serious safety issue while driving in the State of Iowa on [XXX] The incident happened around 5 PM local time on […"complaint #2011176
    • "We were in a serious car accident. We were T-boned and rolled two or three times. We had to be pulled from the upside down Grand Cherokee. Our complaint is the fuel fill line broke and poured 23 gallons of raw gasoline into the car. My husband was overcome…"complaint #2011405
  24. #24

    lighting exterior

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while operating the vehicle with the exterior lighting dial setting in the Auto ON position, the rear taillights failed to illuminate. The contact stated that on several occasions while opera…"complaint #1867970
    • "When headlights are in auto position the automatic high beam does not function. Driver can not override and turn headlights to high or low. Very dangerous. Limits visibility. Increases risk of collis"complaint #2015141
    • "Automatic headlight dimmer not working. Long delay to turn on bright lights. Dangerous lack of visibility. "complaint #2023000
    • "I was driving on the interstate when dark (during the evening hours). I had the headlights on via the "auto" position. Without any warning the dashboard lights and headlights shut off. This has happened on two different occasions, [XXX] and [XXX]. After stoppi…"complaint #2043484
  25. #25

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving 70 MPH, the vehicle independently accelerated at high speeds and the contact lost control of vehicle and drove off the road. There was no warning light illuminated. The contact drove…"~11,000 mi, complaint #1917875
  26. #26

    abs module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact leased a 2023 Jeep Grand Cherokee. The contact stated that the brakes were inoperable. While driving in a parking lot, the brake pedal was depressed but the vehicle was slow to respond. The ABS, traction control, and brake warning lights were illum…"~5,364 mi, complaint #1931161
  27. #27

    acceleration loss or hesitation

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that occasionally while driving at undisclosed speeds, the vehicle randomly lunged forward and stopped. No warning light was illuminated. The contact stated that he was concerned for his and his f…"~4,700 mi, complaint #1928731
  28. #28

    driveshaft axle cv

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lowered and started pulling to the right. The vehicle was pulled over to the side of the road, and the contact exited to inspect t…"~62,000 mi, complaint #2200148
  29. #29

    engine cooling

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while his wife was driving 70 MPH, the temperature gauge rose extremely high, with the message “Engine Overheating” displayed on the instrument panel and the vehicle lost motive power. The co…"~21,722 mi, complaint #2112474
  30. #30

    noise or vibration unspecified

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I have a 2023 Jeep Grand Cherokee Summit Reserve. I acquired it in February of last year. I feel my vehicle is not performing according to specifications. I’ve taken it in for service numerous times. The sales manager test drove it with my husband and ackn…"complaint #1963052
    • "When starting and stopping the engine an awful noise is heard, it sounds like metal is grinding for about 2 seconds. Also on one occasion the electrical system seems to go haywire, as my power lift gate would not work. I tried several things to include turning…"complaint #1968990
    • "No warning lights have come on. Two different dealerships have worked on this car 10 different times over the course of a year. In November, 2023 I sent a certified letter to jeep with my concerns and I also contacted Chrysler board of arbitration by phone (#…"complaint #2020517
  31. #31

    parking brake

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while attempting to park the vehicle, upon shifting the vehicle into park, the vehicle failed to engage the parking brake and continued to roll forward. After 15 minutes, the vehicle returned…"~8,200 mi, complaint #1991562
    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated that after parking on an incline and activating the electronic parking brake, the electronic parking brake failed to disengage. The vehicle was later towed to the local dealer who diagnosed the ve…"~17,000 mi, complaint #1925169
  32. #32

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The “latch” mechanism that secures the seatbelt can be kicked open by rear facing child which results in car seat not being secure to vehicle seat and severely unsafe. "complaint #2013966
    • "I have had 2 incidents in which the 2nd row seat belts on either of the end seats fails to release. The first incident resulted in a seat belt being wrapped around the headrest and unable to release. I had to take the car to a mechanic for it be undone resulti…"complaint #2035007
    • "The right side back seat belt became jammed and tighten around child's body. With no release button or no way to untangle the seatbelt, the belt had to be cut to prevent further tightening around child's body and to prevent suffocation. "complaint #2168103
  33. #33

    adas lane keeping

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Jeep Cares case [XXX] While driving with Lane Keeping Assistance/cruise control enabled, on a dry clear road (XXX) Between Exit [XXX] and Exit [XXX] - both directions. It has happened elsewhere, but these are our major commuting route. The jeep would all the…"complaint #2038601
    • "Starting at around 12k miles, my odometer started flashing and backup cameras completely stopped working, unable to see while backing up, at the same time the active lane management and auto emergency braking went out as well, took my car into the dealership a…"complaint #2083484
  34. #34

    cruise control conventional

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I rented a 2023 Jeep Grand Cherokee at our local airport (Monterey, California) and drove it to Los Angeles and back for a total of about 700 miles over four days. I am an experienced driver and have been working on cars all my adult life. On several occas…"complaint #1947237
    • "While driving, the vehicle sends a message that the automatic cruise control has shut down, the car starts slowing down and doesn't respond to pressing on the gas. Only recourse is to move off to the side of the road, shut everything down and turn it back on.…"complaint #2107981
  35. #35

    engine mounts

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "1-Powertrain wobbles and vibrates at 70MPH / Safety issue and can cause shaft failure/accident due to a weak/worn-out mounts and cause the drive to loose control. 2- Control Arms/Ball Joints Defects at Factory - Going thru bumps the front-end will produce nois…"complaint #1884077
    • "Engine Mounts are faulty / victim of design fault. I have had my engine mounts replaced twice within the first 7,000 miles of ownership (at 3,825 miles and again at 6,583 miles). Per my service advisor this is a common issue with all Grand Cherokee models and…"complaint #2025497
  36. #36

    ev charging system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I took my 2023 Jeep Grand Cherokee 4XE in last month (July) to have the hybrid battery recall fixed. Since then, i have had the ‘service hybrid electrical vehicle system vehicle system’ with the red wrench pop up at least 3 times but would disappear after 10-1…"complaint #2125299
    • "1. Driving freeway, Lightening bolt warning, ETC came on lost power. 2. At home level 2 charging, charge to 100%. Next day EV charge down to 85% lost 15%. Car sits 3 days down to 1% EV charge. Discharging for no reason. 3. Took to dealer, check for codes.…"complaint #2126048
  37. #37

    power steering hydraulic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I took delivery of the vehicle on February 15, 2023. On May 23, 2023 I was driving 35 MPH and without warning, I lost power steering and the brakes (felt like bricks when I tried to stop the vehicle). The vehicle never slowed and continued at 35 MPH. I had to…"complaint #1897497
    • "Started vehicle and had no power steering. Tried multiple times starting the vehicle, no luck. Came back after 45 minutes and tried again and the vehicle was fine. "complaint #2022700
  38. #38

    seat mechanism

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle set air bag warning light, warning message to have SRS serviced soon. Took in to dealer, mechanic determined from fault code tha the sensor in the front passenger seat bottom was defective. Jeep is replacing entire seat bottom. Difficulty in obtaini…"complaint #2174523
    • "My driver seat filled up with air in the lumbar while the vehicle was off. I tried adjusting the seat and it would not deflate. While I was moving my seat forward to get to the position for me to be able to drive the back of the seat blew apart. "complaint #2219309
  39. #39

    throttle and pedal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My 2023 Jeep GC Overland 4XE was at the Jeep service center for the same issue in a week. I get a Service throttle control warning, CEL, then every warning light on the dashboard lit up. It happened on my driveway the other day and I would not drive. I had Jee…"complaint #2108919
    • "Multiple times the vehicle will drive very jumpy even if not pressing on the gas or brakes. When accelerating or braking the car will randomly drastically respond to the pedals or barely respond almost making it impossible to stop at times. The inconsistency o…"complaint #2177736
  40. #40

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Unsafe, Defective Vehicle & Refusal to Remedy Vehicle: 2023 Jeep Grand Cherokee 4xe Overlander VIN: [XXX] Purchase Date: [XXX] Dealership: Route 18 Chrysler Jeep Dodge Ram, East Brunswick, NJ I purchased this vehicle new in June 2023. From the first weeks, i…"complaint #2137776
  41. #41

    adas blind spot

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Multiple times during the day I have a number of alerts popping up in my dashboard. These include the blind spot monitoring which continues to go on and off. Braking system, ect. Please see pictures. "complaint #2010753
  42. #42

    engine oil consumption

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I bought this Jeep on Sept 2022 and by April my Jeep was already asking me for an oil change. I purchased a lease with 15 miles and in April 07 2023 for my first oil change. I went in to the dealer with 2,807 miles. Now I am noticing from April 7 until todays…"complaint #1913441
  43. #43

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. There was no warning light illuminated. The contact then saw smoke coming from the left edge of the ba…"complaint #1849710
  44. #44

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving on the freeway, our sunroof window exploded and shattered completely. We were not around any other cars or an overpass. Thankfully the upper screen was closed otherwise glass would have fallen on us. I have read on Jeep forums that this is happen…"complaint #1940931
  45. #45

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle was charged to full overnight. Vehicle was warming up in the garage on the charger in EV mode for approx 20 minutes. Vehicle cabin was warm when unplugged and put in reverse. Vehicle struggled to get through minor snow until traction control was tur…"complaint #2170691
  46. #46

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Rear tailgate will periodically just close. When this occurs, it is just after reaching full open. At times it takes extreme force to halt it in its travels. I have brought it to the Jeep dealer but it did not repeat while they were checking it, so they s…"complaint #2082930
  47. #47

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Wind shield fluid is not dispensing onto windshield, wipers operated but no fluid dispensed. With salt on roads visibility out the wind shield became nearly zero. There were no symptoms of an issue before it happened, no warning lamps or messages. Fluid wo…"complaint #1963336

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP GRAND CHEROKEE directly.