2018 HONDA PILOT

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    7 stranded, 118 unsafe

    125
    incidents

    Commonly reported, insufficient mileage data - n=22, median 50,000 mi, no reliable range below 25 reports.

    • "THE VEHICLE WOULD "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHI…"~8,000 mi, complaint #1653270
    • "AFTER ABOUT 20 MILES OF FREEWAY DRIVING I EXITED AND STOPPED AT A STOP LIGHT. I BELIEVE MY CAR WENT INTO THE ENGINE STOP MODE WHERE IT TURNS OFF THE ENGINE TO SAVE GAS. IT DID NOT RESTART AND WOULD NOT RESTART. THE CAR TOLD ME TO PUT IT INTO PARK, SO I DID. I…"~18,750 mi, complaint #1693895
    • "CAR STARTS TO STALL WHEN ACCELERATING AND WHEN I LET GO OF THE ACCELERATION PEDAL. *TR"~25,000 mi, complaint #1671840
    • "VEHICLE IS NOT STARTING ON FIRST ATTEMPT. SEVERAL TIMES THE PUSH START BUTTON NEEDS TO BE PRESSED BEFORE IT DOES. "~25,000 mi, complaint #1686312
    • "The contact owns a 2018 Honda Pilot. The contact stated that while stopped, the Auto START/STOP activated, the vehicle shutoff but failed to promptly restart while depressing the accelerator pedal. There were no warning lights illuminated. The vehicle was take…"~90,000 mi, complaint #1920100
  2. #2

    transmission automatic

    2 stranded, 32 unsafe, 2 annoyance

    36
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "6/13 5:10 PM ON I-95 N 30 MINUTES SOUTH OF FREDERICKSBURG, VA WAS GOING 78 MPH WHEN ALL OF THE SUDDEN 'BLIND SPOT SENSOR ERROR' APPEARED ON DASH AND WITHIN 10 SECONDS TRANSMISSION ERROR - SEE OWNERS MANUAL - GET SOMEWHERE SAFE APPEARED ON THE DASH. THE 2018…"~12,181 mi, complaint #1586266
    • "TL* THE CONTACT OWNS A 2018 HONDA PILOT. WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE LUNGED FORWARD VIOLENTLY AND MADE A LOUD NOISE. ALSO, THE RPMS INCREASED. THE VEHICLE WAS TOWED TO HEADQUART…"~14,200 mi, complaint #1564546
    • "ON 11/2/19, WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE SHOWED THE MESSAGE "TRANSMISSION PROBLEM" ON THE DASHBOARD. AFTER THIS MESSAGE WAS DISPLAYED, THE VEHICLE WOULD ONLY STAY IN FIRST GEAR. I WAS ABLE TO SAFELY PARK THE VEHICLE IN A PARKING LOT. THE…"~20,000 mi, complaint #1619146
    • "TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHIFTED INTO PARK. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT AS A SAFETY FEATURE IN THE VEHICLE, DEBRIS MAY CAUSE THE FEATUR…"~30,700 mi, complaint #1732840
    • "The contact owns a 2018 Honda Pilot. The contact stated that while driving approximately 35 MPH, the vehicle started jerking and hesitating with the transmission warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transm…"~64,000 mi, complaint #2040152
  3. #3

    fuel pump

    23 unsafe, 1 annoyance

    24
    incidents

    Commonly reported, insufficient mileage data - n=13, median 115,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2018 Honda Pilot. The contact stated that while driving 70 MPH, the vehicle lost motive power. Several unknown warning lights were illuminated. The contact was able to drive to the side of the roadway. The vehicle was towed to the local deal…"~65,000 mi, complaint #1967997
    • "The contact owns a 2018 Honda Pilot. The contact stated that while driving 75 MPH on the interstate, the vehicle started shuddering. The vehicle was pulled over safely to the side of the road. The AWD, Hill Descent Assist, power steering, and check engine warn…"~167,320 mi, complaint #2197309
  4. #4

    engine internal

    19 unsafe, 2 annoyance

    21
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "• Several months ago my 2018 Honda Pilot with 80K miles started to have an engine "flutter" at 2500 to 3000 RPM • Serviced the vehicle several times and dealership couldn't find the issue • A few weeks ago the engine light started flashing and the engine start…"~80,873 mi, complaint #2093949
    • "The contact owns a 2018 Honda Pilot. The contact stated that while his wife was driving at approximately 50 MPH, there was an abnormal metal-on-metal sound in the lower engine. The driver pulled over safely. There were no warning lights illuminated. The vehicl…"~150,000 mi, complaint #2058284
    • "The contact owns a 2018 Honda Pilot. The contact stated that when the vehicle was cold-started, there was an abnormal knocking sound coming from the engine compartment. The knocking sound was constant. The contact stated that the vehicle nearly stalled recentl…"~180,000 mi, complaint #2139949
  5. #5

    torque converter

    14 unsafe

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2018 Honda Pilot. The contact stated while driving at approximately 35 MPH and depressing the accelerator pedal, the vehicle hesitated and failed to respond as needed. The contact stated that the failure was intermittent at first but had sta…"~71,000 mi, complaint #1998965
  6. #6

    acceleration loss or hesitation

    10 unsafe, 1 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=10, median 52,000 mi, no reliable range below 25 reports.

    • "MY 2018 HONDA PILOT ELITE TURNS ON THE "AUTO IDLE STOP" FEATURE EACH TIME I START THE VEHICLE. BASICALLY, THIS MEANS THAT THE ENGINE SHUTS OFF WHEN I'M AT A COMPLETE STOP. WHEN I RELEASE THE BRAKE, THE ENGINE STARTS AGAIN. HOWEVER, THERE IS LAG TIME BETWEEN TH…"~10,000 mi, complaint #1527662
    • "TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER WHILE DRIVING 45 MPH. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESUME NORMAL OPERATION. DCH HONDA OF TEMECULA ([REDACTED ADDRESS], TEMECULA, CA…"~31,000 mi, complaint #1609180
    • "The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lunged forward. The contact sustained whiplash from the vehicle lunging forward abruptly. The vehicle was taken to…"~43,000 mi, complaint #1780824
    • "THE SUV JOLTS AND DECREASES SPEED . IT TAKES A LONG TIME TO TAKE OFF AGAIN. THE JOLTING CAN BE STRONG AND IT HAS DECREASED ON THE FREEWAY. THIS IS NOT SAFE FOR A FAMILY VEHICLE. THIS HAS HAPPENED FOR A COUPLE OF MONTHS. I WAS TOLD AT THE DEALER I JUST NEEDED A…"~52,000 mi, complaint #1739133
  7. #7

    other

    1 stranded, 1 unsafe, 9 annoyance

    11
    incidents
    Typical range: 40,000110,000 mi

    Median 79,000 mi, based on 26 reports (62% had no usable mileage)

    • "I WAS MADE AWARE OF AN URGENT SAFETY RECALL THAT THE DRIVER & FRONT PASSENGER SEATS WERE ASSEMBLED WITH IMPROPERLY MANUFACTURERED RIVITS USED TO SECURE THE SLIDE RAIL FRAME TO THE VEHICLE FLOOR. I SCHEDULED AN APPT FOR THE RECALL ON 3/02/19 @ HUNTINGTON HONDA.…"~15,920 mi, complaint #1740150
    • "The contact owns a 2018 Honda Pilot. The contact stated while driving at an undisclosed speed, the hood was vibrating. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Lin…"~30,000 mi, complaint #1797573
  8. #8

    seatbelt and pretensioner

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE DRIVERS SIDE SEAT BELT IS MUCH SHORTER THAN THE PASSENGER SIDE. UNLESS YOU ARE AN EXTREMELY SMALL PERSON IT IS DIFFICULT TO MOVE OR CLEARLY LOOK AT YOUR BLIND SPOTS WHEN DRIVING. THE SEAT BELT SITS ACROSS YOUR NECK AND BREAST WHICH WOULD CAUSE MAJOR DAMAG…"complaint #1453241
    • "DRIVERS SIDE SEAT BELT IS TOO SHORT, NOT AS LONG AS PASSENGERS SEAT BELT. IT PROHIBITS / RESTRICTS LEANING FORWARD TO CHECK ONCOMING TRAFFIC (BOTH LOOKING LEFT AND RIGHT) AT INTERSECTIONS AND MERGING SITUATIONS. I BELIEVE THIS CAUSES AN UNSAFE DRIVING CONDIT…"complaint #1468974
    • "THE DRIVER'S SIDE SEAT BELT IS TOO SHORT. IT IS TIGHT ACROSS MY CHEST AND THE LEFT SIDE OF MY NECK. THE DEALER OFFERS NO FIX FOR THE OTHER THAN A SEAT BELT EXTENDER WHICH HONDA DOES NOT SELL. I AM 5'2' TALL AND 220 LBS. YES I AM OVER WEIGHT BUT I'VE OWNED…"complaint #1484072
    • "DRIVER SIDE SEAT BELT IS SHORT LOCKS. IN ADDITION, IT PROHIBITS AND RESTRICTS DRIVER FROM LEANING FORWARD. THIS CAUSES AN UNSAFE DRIVING CONDITION."complaint #1499751
    • "THE DRIVER SIDE SEATBELT ON MY 2018 HONDA PILOT IS NOT THE STANDARD SIZE AND IS SHORT. IT DOES NOT EXTEND LIKE THE PASSENGER SEATBELT AND PREVENTS THE DRIVER FROM LEANING FORWARD TO CHECK OUT IT IS SAFE TO TURN. THE DRIVER SEATBELT DOES NOT LOCK IN PLACE WHEN…"complaint #1499779
  9. #9

    fuel injector

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "The contact owns a 2018 Honda Pilot. The contact stated while depressing the accelerator pedal from a complete stop, the vehicle hesitated to respond. The contact stated that the failure had been recurring while driving from a complete stop, nearly causing a c…"~44,155 mi, complaint #1992787
    • "The contact owns a 2018 Honda Pilot. The contact stated while starting the vehicle, the check engine warning light illuminated, followed by an emissions message. The vehicle was taken to the dealer and the dealer stated that the fuel injector kit needed to be…"~169,187 mi, complaint #1879283
  10. #10

    sunroof

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE MOONROOF SHATTERED EXPLODING GLASS. THE VEHICLE WAS ON A HIGHWAY TRAVELING AT 60MPH. THERE WAS JUST A LOUD NOISE AND BOOM. WE OWNED THE CAR JUST FOUR MONTHS AND IT HAS ONLY 6,200 MILES ON IT AT THE TIME OF THIS INCIDENT."~6,200 mi, complaint #1494487
    • "WHILE DRIVING ON A STATE HIGHWAY, TRAVELLING AT APPROXIMATELY 60 MPH, I HEARD A LOUD 'POP' AND SAW DEBRIS FLY IN MY REAR VIEW MIRROR. AT FIRST I THOUGHT IT WAS A TIRE, BUT FOUND MY SUNROOF HAD EXPLODED. THERE WERE NO ROCKS, PROJECTILES, ETC, AND NO OVERHEAD…"~6,700 mi, complaint #1515697
    • "THE SUNROOF SHATTERED/EXPLODED WHILE DRIVING DOWN THE HIGHWAY AT 65MPH. THERE WAS A LOUD NOISE. NO EXPLANATION FOR WHY."~22,000 mi, complaint #1544897
    • "ON MY 2018 HONDA PILOT - EXL, THE SUNROOF EXPLODED TWICE (SHATTERED). THE FIRST TIME WAS ON FEB 2018 AND THE SECOND TIME WAS ON JULY 2018."~23,000 mi, complaint #1487877
  11. #11

    adas collision warning

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "2018 HONDA PILOT ELITE-- WHILE DRIVING ON A SMALL, CONGESTED, CURVY TWO-LANE ROAD, IN A POPULAR TOURIST DESTINATION, MY FRONTAL IMPACT SENSORS ALERTED ME TO FRONTAL IMPACT MULTIPLE TIMES BY SHAKING MY STEERING WHEEL. THE DASH LIGHTS ALSO FLASHED THE WORD "BRA…"~10,000 mi, complaint #1527664
    • "SINCE THE TRANSMISSION WAS REPLACED AT 12,181 MILES IN JUNE 2019 ON A 2018 HONDA PILOT ELITE, OTHER ISSUES HAVE POPPED UP. THE FORWARD COLLISION SYSTEM HAS GONE OFF TWICE ON A [REDACTED ADDRESS]. IN BOTH CASES, I WAS ON A [REDACTED ADDRESS] GOING ABOUT 50 M…"~13,350 mi, complaint #1586395
  12. #12

    control module

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VEHICLE WAS STOPPED IN A PARKING LOT IN "DRIVE" WITH THE AUTO-IDLE FEATURE IN USE. CAR WOULD NOT RE-START WHEN FOOT TAKEN OFF BRAKE. RADIO CUT OUT BRIEFLY AS WELL. DASHBOARD LIT UP WITH MANY ERROR MESSAGES - ONE OF THEM WAS "COLLISION MITIGATION PROBLEM" OR SO…"~56,000 mi, complaint #1519317
    • "The contact owns a 2018 Honda Pilot. The contact stated while driving 55 MPH, the keyless control module unit would shut off. The contact stated no warning light was illuminated. The contact was able to drive to her residence. The contact took the vehicle to t…"~60,372 mi, complaint #1791517
  13. #13

    glass and windshield

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AFTER ONLY A FEW MONTHS OF OWNERSHIP AND ROUGHLY 6,500 MILES MY WINDSHIELD HAS TWO LARGE CRACKS IN IT FROM ROCKS HITTING IT. IT JUST SEEMS A BIT RIDICULOUS THAT THESE WINDSHIELDS ARE SO SUSCEPTIBLE TO DAMAGE IN SUCH A SMALL AMOUNT OF TIME."~6,500 mi, complaint #1634409
    • "HIGHWAY DRIVING, APPARENTLY A SMALL STONE HIT THE WINDSHIELD. (PICTURE ATTACHED) AND THE WINDSHIELD CRACKED. THE STONE IN BARLEY 1/4 INCH IN SIZE. THIS IS NOT UNUSUAL SITUATION, A WINDSHIELD SHOULD NOT CRACK, THIS IS A NORMAL DRIVING SITUATION. THE ISM'S WI…"~15,000 mi, complaint #1520465
    • "SIDE DOOR GLASS SPONTANEOUSLY EXPLODING. WE WERE IN MOTION [REDACTED ADDRESS]. NO OTHER CARS AROUND US OR AROUND ANY HOUSES. WINDOW WENT BOOM AND JUST EXPLODED."~15,000 mi, complaint #1541898
    • "The contact owns a 2018 Honda Pilot. The contact stated while driving 75 MPH, an abnormal popping sound was heard coming from the top of the vehicle. Shortly afterwards, the contact attempted to open the sunroof and became aware that the glass had shattered wi…"~16,990 mi, complaint #2078749
  14. #14

    key fob and immobilizer

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE AUTO LOCKED WITH KEYS IN CAR AND COULD NOT UNLOCK. FORTUNATELY, CAR WAS IN MY GARAGE AND DID NOT CREATE A SAFETY ISSUE. HOWEVER, HAD THIS OCCURRED IN THE SUMMER WITH A SMALL CHILD OR PET INSIDE, IT COULD HAVE BEEN AN EXTREME SAFETY HAZARD, POSSIBLY L…"~5,500 mi, complaint #1526825
    • "THE CAR LOCKS ITSELF WHILE THE KEY FOB IS INSIDE THE CAR AFTER THE DRIVER CLOSES THE DOOR FROM THE OUTSIDE. THE KEY IS NOW LOCKED INSIDE THE CAR."~28,000 mi, complaint #1655265
  15. #15

    unintended acceleration

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=10, median 16,000 mi, no reliable range below 25 reports.

    • "SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPACE IN COVERED PARKING GARAGE. CAR ENGINE REVVED WHILE PULLING INTO SPACE. BRAKES APPLIED LEAVING SKID MARKS ON CONCRETE. CAR WAS DAMAGED BE HITTING CONCRETE RETAINING WALL."~5,800 mi, complaint #1541542
    • "TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT WHILE IN REVERSED OUT OF THE DRIVEWAY TO GO ON THE MAIN ROAD, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT WHEN HE DEPRESSED THE EMERGENCY…"~35,000 mi, complaint #1718188
  16. #16

    battery and charging

    2 stranded, 2 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ON SATURDAY I WAS DRIVING MY 10 MONTH OLD 2018 HONDA PILOT WITH APPROX. 7,000 MILES ON IT TO AIRPORT TO PICK UP MY DAUGHTER. MY HUSBAND AND 3 YOUNG KIDS WERE MERGING ONTO AIRPORT PROPERTY ON A EXTREMELY BUSY AFTERNOON, MY VEHICLE STALLED. IT WAS LIKE A COMPLET…"~7,000 mi, complaint #1547786
    • "I HAVE A 2018 HONDA PILOT EX 2WD, VIN NUMBER [XXX] WITH 57,100 MILES THAT I PURCHASED FROM EARNHARDT HONDA AVONDALE, AZ ON FEB 13, 2018. ON MARCH 1, 2020 AT 0830 MY FAMILY OF 6 AND I WERE SEATED IN OUR CAR IN OUR GARAGE PREPARING TO LEAVE TO GO TO CHURCH.…"~57,100 mi, complaint #1664245
  17. #17

    door latch and hinge

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN I PURCHASED THE VEHICLE IN JUNE 2018 I NOTICED THAT THE HOOD VIBRATED EXCESSIVELY AT HIGHWAY SPEED. I BROUGHT IT TO THE ATTENTION OF THE DEALERSHIP THE DAY AFTER PURCHASE AND AGAIN AT THE FIRST OIL CHANGE. BOTH TIMES I WAS INFORMED THAT DUE TO THE LIGHT…"~61,000 mi, complaint #1735060
  18. #18

    seat mechanism

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "DRIVER'S SEAT SINKS AND CHANGES THE SEAT/MIRROR FIELD OF VISION OF THE REAR VIEW MIRRORS. THIS "SINK" HAPPENS SLOWLY (AND WITHOUT NOTICE) CAUSING DANGEROUS BLIND SPOT SITUATIONS WHILE DRIVING AND PARKING. THE "SINK" BEGAN ON FIRST DAY OF OWNERSHIP BUT I DIDN…"complaint #1523116
    • "Per dealer service center the front passenger defect seat frame need to be replaced. This is a manufacturer defect although this vehicle was not on the recall list of Honda Service Bulletin 18-042, it should have been. This vehicle has not been any accident t…"complaint #1827113
    • "I bought the car three days prior to this event. On February 14, 2024, I reached into the third row to lower the seats and I pulled the black strap toward me like it says to do in the manual and the seat came down so hard it crushed my hand between the seat an…"complaint #1976329
    • "In March of 2018, a recall came out for the electric motor and and mounting bracket on the driver side seat adjustment. We purchased this Pilot new in September of 2018. The seat motor has quit working, but we cannot find the recall anywhere. It seams to me li…"complaint #2055797
  19. #19

    adas lane keeping

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "LANE KEEP ASSIST WILL TRIGGER MULTIPLE TIMES ON TWO LANE ROADS. IT WILL ACTIVATE WITH THE "BRAKE" MESSAGE IN THE CLUSTER. THE SYSTEM IS TOTALLY UNUSABLE AND UNSAFE. IT HAS BEEN INTO THE DEALERSHIP MULTIPLE TIMES WITH A NO PROBLEM FOUND ANSWER. DURING A ONE AND…"~13,643 mi, complaint #1591375
  20. #20

    backup camera

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "“Transmission system problem” message is displayed. Vehicle still runs fine, but reverse camera becomes disabled."complaint #1993728
    • "All warning lights triggered on by faulty rear view camera sensor making one unable to discern if there is a true issue with one of the systems"complaint #2140972
    • "Camera unit failure causing failure of safety systems and resultant safety issues. "complaint #2143031
  21. #21

    emissions aftertreatment

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The engine light appreared with this note on my dashboard, emission system problem. My Pilot is a 2018 with 41K miles. The engine light appeared 2/12/2023. I took it to my local auto mechanic but they couldn't fix the issue without performing a deep diagnos…"complaint #1873155
    • "Emission system problem warning sign come and go"complaint #1968346
    • "[XXX] an Error Code "Emissions System Problem" came up. We brought to personal mechanic error code P0430 came up when they attached the code reader to the underside of the dashboard. Our mechanic told us we had to bring to Honda. Brought to Millenium Honda in…"complaint #2131114
  22. #22

    starter

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE PUSH BUTTON START FEATURE WILL NOT START THE VEHICLE. NO ERROR MESSAGES ARE DISPLAYED. 4 TO 7 REPEATED ATTEMPTS MUST BE MADE IN ORDER TO START THE VEHICLE."~28,300 mi, complaint #1655270
  23. #23

    adas adaptive cruise

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HONDA PILOT ADAPTIVE SPEED CONTROL (ACC) WORKS WELL ON FREEWAY FOLLOWING ANOTHER VEHICLE AND MAINTAINING A SAFE DISTANCE UNTIL THE CAR AHEAD SLOWS TO APPROX 22 MPH WHEN THE ACC BRAKING FEATURE STOPS WORKING AND THE HONDA PILOT CONTINUES COASTING CREATING A HAZ…"~5,050 mi, complaint #1664414
  24. #24

    airbag system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My wife was in an accident where she struck a vehicle crossing an intersection in front of her. She believed she was traveling at between 25-30 mph. Following the accident, the Honda Pilot dash indicated a problem with the airbag. My wife suffered bruising acr…"complaint #2106849
    • "DRIVER SIDE AIR BAGS DEPLOYED WITHOUT ANY REASON WHITE GOING AT 35 MILES/HOUR FROM FRONT TO BACK OF THE TRUNCK"complaint #2208664
  25. #25

    brake hydraulics

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WE'VE HAD OUR PILOT FOR 8 OR 9 MONTHS AND WE'VE ALREADY HAD TO HAVE THE HOME LINK BUTTON REPLACED, THE ALIGNMENT DONE TWICE AND NOW THE MASTER CYLINDER IS FAILING. WE ARE TAKING IT IN TODAY TO HAVE THE MASTER CYLINDER REPLACED. IT WAS NOT PROPERLY PRESSURIZING…"~14,055 mi, complaint #1606100
  26. #26

    infotainment head unit

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE NAVIGATION SCREEN OF THE VEHICLE BLACKS OUT INTERMITTENTLY AND WITHOUT WARNING WHEN I TURN ON THE VEHICLE. I HAVE CALLED THE NEAREST DEALER AT LEAST 3 TIMES OVER THE PAST 3 MONTHS AND THEY KEEP TELLING ME THAT HONDA IS SUPPOSEDLY WORKING ON THE ISSUE- BUT…"~15,000 mi, complaint #1607892
  27. #27

    power windows and locks

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT ALL THE WINDOWS ROLLED DOWN WHEN THE UNLOCK BUTTON ON THE KEY FOB WAS TOUCHED WHILE IN THE CONTACT'S POCKET. THE FAILURE RECURRED FOUR TIMES. THE CONTACT CALLED AUTONATION HONDA AT [REDACTED PHON…"~4,500 mi, complaint #1616939
  28. #28

    software or update

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The automatic Stop-Start feature has had multiple issues in the last two years on my 2018 Honda Pilot Elite. The lesser issue has resulted in ALL systems turning off when the brake pedal is pushed all the way down. While the usual, expected result is just the…"complaint #1835684
    • "Vehicle auto start/stop feature actually shuts the car off (at times) and requires me to put the car in part and go through the car startup process. This causes issues when you’re at a green light. I have taken the car to Honda and so far they’ve performed a…"complaint #1880492
  29. #29

    throttle and pedal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS PULLING INTO A PARKING SPACE AT MY CHURCH WITH MY FOOT ON THE BRAKE. AS I NEARED THE END OF THE SPACE, THE CAR SUDDENLY SURGED FORWARD. IT WENT OVER THE CONCRETE BARRIER AT THE END OF THE SPACE AND CAME TO A STOP WHEN THE RIGHT FRONT TIRE HIT A TREE AND…"~40,000 mi, complaint #1694626
  30. #30

    timing belt or chain

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The timing is not working correctly. And have to pay 2500 to repair. I can see that is open safety recall for this par for the same model that I have. But when I enter the VIN say that not have that recall"complaint #1914122
    • "My timing belt tensioner is making a ticking noise and while taking it to a mechanic he says it should be taken to the dealership and be replaced as well as the timing belt. I believe my vehicle should be included in the recall opened in 2019 for the timing be…"complaint #2102440
  31. #31

    wiring harness

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When the vehicle is turned off, the lights panel will flicker. You can hear the relays clicking behind the panel. The headlights will come on. The car alarm will go off at random. On average 7-10/per day. I’ve taken the vehicle to the dealer and there appears…"complaint #1891596
    • "The original manufacturer windshield and the adhesive holding it to the body of the vehicle was improperly installed by the manufacturer allowing water to leak into the A-pillar of the driver's side down into the lower dash and foot well. Moisture and degrada…"complaint #2018334
  32. #32

    evap system

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "EVAP Error Code for the capless gas cap error. you have to super careful when filling your car up with gas. Honda needs to fix this defective capless gas tank system. It is too fragile and requires an immense amount of work to repair for a regular old Joe. "complaint #2078657
  33. #33

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "IN MAY 2018 I PURCHASED A NEW 2018 HONDA PILOT. UNFORTUNATELY DURING THIS FIRST WINTER I HAVE FOUND OUT THAT THIS VEHICLE DOES NOT HAVE A FUNCTIONING HEATER. AS SOON AS THE WEATHER TURNED COLD I NOTICED THAT THIS NEW HONDA PILOT DID NOT HAVE SUFFICIENT HEAT.…"~14,000 mi, complaint #1538499
  34. #34

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "Odometer Fraud. The contact purchased a 2018 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was…"~230,000 mi, complaint #2101736
  35. #35

    interior trim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The sun visors on both driver’s side and passenger side are unusually difficult to pull down. It got to the point that you needed two hands to pull it down. The stiffness progressively got worse over the last year. In the last six months the visor does not r…"complaint #1914725
  36. #36

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The High beams are giving a warning when driving during the day and at night. “High support system problem “. I have taken it to the dealership and they can’t find the issue and I have reported twice and they still can’t figure it out. The high beams come on a…"complaint #1763144
  37. #37

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Driver side mirror has been vibrating since my purchase of the vehicle. Today the mirror glass has separated from the mirror housing while driving causing me to lose the ability to use this mirror. There is an open recall for the 2020-2021 production years of…"complaint #2161246
  38. #38

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Hello, below are answers to suggested questions to help describe what happened. -What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown but a constant "chirping" sound is heard from the car engine area when…"complaint #1779223
  39. #39

    paint and clearcoat

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "HONDA IS SAYING THE POOR PAINT FINISH ON TAILGATE IS NOT DEFECTIVE MATERIAL OR WORKMANSHIP NOT COVERED UNDER WARRANTY PAINT FINISH HAS TWO SPOTS WHERE PAINT IS LIGHTER AND CLEAR COAT IN PROXIMITY HAS FAILED CAUSING PAINT BUBBLED AND CHIPPED. NORMAL DRIVING,…"complaint #1675368
  40. #40

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE VEHICLE WHEN IN MOTION SUDDENLY TURNS OFF BY ITSELF PUTING ME AND OTHER DRIVERS AROUND IN DANGER. THEN, WHEN DRIVING THE STEERING FEELS LIKE LOOSING CONTROL. AND I TOOK IT TO THE MECHANIC TO CHECK ON IT AND HE DETECTED A STEERING WHEEL PROBLEM AND THERE'…"complaint #2036130
  41. #41

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There is a popping noise when turning and hitting bumps and a slight clicking noise when driving. I am very unsure as to where the issue is coming from (CB axle, steering rack, ball joints, bushings, some say welds or loose bolts). I see many people online tal…"complaint #2101170
  42. #42

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Leaking front shock, front differential, and transmission"complaint #2124345
  43. #43

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE CAME EQUIPPED WITH CONTINENTAL CROSS CONTACT LX SPORT TIRES. I HAVE DRIVEN CAR SINCE OCT 2018. TIRES WERE IMMEDIATELY LOSING AIR.. THEY HAVE BEEN FILLED SEVERAL TIMES WITH AIR. NOW THE 4 TIRES ARE SPLITTING EVERYWHERE THERE WAS A SEAM. 20000 MILES AND…"~20,000 mi, complaint #1636603
  44. #44

    transfer case awd

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Transfer case exploded internally and cracked the transfer case while pulling out of parking lot. I still have the transfer case for inspection."complaint #2193340
  45. #45

    wiper and washer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2018 Honda Pilot. The contact stated that there was no windshield washer fluid coming from the nozzle while attempting to clean the windshield. The contact stated that while driving approximately 25 MPH, the contact heard an abnormal sound c…"~40,000 mi, complaint #1781847

NHTSA investigations

Search NHTSA's own recall and complaint database for HONDA PILOT directly.