2017 HONDA PILOT

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    36 stranded, 295 unsafe, 2 annoyance

    333
    incidents
    Typical range: 30,000–64,500 mi

    Median 42,000 mi, based on 120 reports (78% had no usable mileage)

    • "TWO TIMES MY 2017 HONDA PILOT WITH ONLY 2600 MILES ON IT HAS LOST ENGINE POWER AT SPEEDS OF 45 PLUS MILES PER HOUR. THE SERVICE ENGINE NOW LIGHT FLASHES ALONG WITH ALL OTHER SYSTEM WARNINGS INCLUDING EMISSION WARNINGS, VEHICLE STABILITY WARNINGS, AND ENGINE P…"~2,600 mi, complaint #1436662
    • "AUTO ENGINE IDLE WILL NOT START THE CAR BACK UP SOMETIMES. IF I FORGET TO DISABLE THE AUTO ENGINE AUTO BEFORE EACH TRIP, SOMETIMES WE WILL STOP AT A LIGHT OR STOP SIGN AND THE ENGINE SHUTS OFF LIKE IT IS SUPPOSED TO. THE PROBLEM IS THAT PERIODICALLY, THE ENG…"~30,000 mi, complaint #1730615
    • "WHEN STOPNIDLE ENGAGES (AT A STOP LIGHT FOR EXAMPLE) WHEN YOU LET OFF THE BRAKE AND IT WOULD NORMALLY START BACK UP IT COMPLETELY SHUTS DOWN. TELLS YOU TO SHIFT INTO PARK. IT IS EXTREMELY SCARY TO BE SITTING THERE AT A LIGHT AND YOUR CAR IS TOTALLY DEAD. I WAS…"~41,400 mi, complaint #1696522
    • "WHILE AT A RED LIGHT, THE AUTO IDLE ENGINE FEATURE COMPLETELY STALLS THE VEHICLE. THIS HAS HAPPENED MORE TIMES THAT I CAN COUNT AT THIS POINT. BASICALLY, IF I LEAVE THE FEATURE ON, AT SOME POINT IN ROUTE, IT WILL STALL. OF COURSE, I HAVE BROUGHT IT IN SEVER…"~59,121 mi, complaint #1740635
    • "The contact owns a 2017 Honda Pilot. The contact stated that on three occasions while driving at various speeds, the messages "Emissions System failure", "Stabili-trak Assist Failure", "Hill Start Assist Failure", “Vehicle Stability Assist Failure", and "Power…"~179,831 mi, complaint #2014083
  2. #2

    engine internal

    15 stranded, 84 unsafe, 1 broken

    100
    incidents

    Commonly reported, insufficient mileage data - n=21, median 100,500 mi, no reliable range below 25 reports.

    • "FEW MINUTES AFTER MY WIFE GOT HOME THE CAR ALARM BEGAN BEEPING AND THERE WAS A FIRE COMING FROM THE ENGINE OF THE CAR. WE CALLED 911 AND THE FIRE KEPT GETTING BIGGER. ONCE THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE WE SAW A HUGE DAMAGE ON THE CAR. WE D…"~25,000 mi, complaint #1732470
    • "The contact owns a 2017 Honda Pilot. The contact stated there was a ticking sound coming from the engine compartment while starting the vehicle and while accelerating at various speeds, and while the vehicle was idling. The contact stated that the sound was in…"~74,800 mi, complaint #2060498
    • "The contact owns a 2017 Honda Pilot. The contact stated that while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle decelerated to 25 MPH unintendedly. While driving at a reduced speed, the vehicle was immediately drive…"~94,000 mi, complaint #2195098
    • "The contact owns a 2017 Honda Pilot. The contact stated while driving 50 MPH, he observed a ticking sound coming from the engine compartment and the vehicle started to lose motive power. The vehicle was taken to a dealer where it was diagnosed and determined t…"~97,000 mi, complaint #1951397
    • "The contact owns a 2017 Honda Pilot. The contact stated while driving 5MPH, there was a faint clicking sound coming from the engine compartment. The vehicle was taken to a dealer for routine maintenance where it was diagnosed that the main bearing were loose a…"~105,000 mi, complaint #1948436
  3. #3

    transmission automatic

    6 stranded, 60 unsafe, 1 broken

    67
    incidents
    Typical range: 17,000–64,000 mi

    Median 40,000 mi, based on 45 reports (58% had no usable mileage)

    • "ON 6/11/17 WILE I WAS DRIVING I FELT MY CAR 'JERK' WHEN I WOULD PRESS ON THE GAS AND THE CAR WOULD SHIFT GEARS. MY DASHBOARD ALERTED ME THAT THERE WAS A PROBLEM AND I WOULD NEED TO TAKE THIS CAR IN FOR SERVICE. [ATTACHMENT 1] MY VEHICLE ONLY HAD 2040 (ESTIMATE…"~2,084 mi, complaint #1386647
    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER HONDA ([REDACTED ADDRESS], BURNSVILLE, MN 55306) WHERE THE WARNING INDICATOR WAS TURNED OFF AND THE TRANSMISSION FL…"~31,000 mi, complaint #1630676
    • "The contact owns a 2017 Honda Pilot. The contact stated that while stopped in traffic with the Eco Assist System activated, the vehicle inadvertently shifted into neutral(N). The contact was able to restart the vehicle after several attempts. The vehicle was n…"~35,000 mi, complaint #1815917
    • "TIENE UN BOTE DE ACEITE Y SE ME ENCENDI LA SEAL DE PROBLEMA EN LA TRANSMISIN MIENTRAS IBA RODANDO POR LA AUTOPISTA"~60,000 mi, complaint #1727158
    • "AFTER COMING TO A STOP OR SLOWING DOWN TO A VERY LOW SPEED, WHEN I REACCELERATE TO BUILD SPEED, THE TRANSMISSION STALLS AND THEN JERKS INTO GEAR WHILE IN ECO-MODE. AT TIMES THIS IS ALMOST CAUSING A COLLISION. I REPORTED THIS TO THE DEALERSHIP ALMOST A MONTH…"~112,355 mi, complaint #1707681
  4. #4

    control module

    2 stranded, 27 unsafe, 5 annoyance

    34
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "STARTED VEHICLE AND GETTING READY TO BACK OUT OF GARAGE AND SUDDENLY THESE SIX PROBLEM LIGHTS CAME ON IN DASHBOARD!"~5,613 mi, complaint #1424208
    • "ABOUT 6 MONTHS AGO, WHEN MY CAR HAD LESS THAN 30K MILES. MY CAR WOULD STALL WHILE THE CAR WAS IN "AUTO IDLE-STOP MODE". INITIALLY, I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. THEN THINGS GOT WORSE AND I NOTICED THAT THE RA…"~29,000 mi, complaint #1636461
    • "THIS PROBLEM INVOLVES THE AUTO-IDLE STOP FEATURE OF MY VEHICLE. WHILE STOPPED IN A LONG LINE OF CARS, AND THE BRAKE PEDAL DEPRESSED, I HAD BEEN MOVING FORWARD SLOWLY IN THIS LINE. EACH TIME I TAKE MY FOOT OFF THE BRAKE PEDAL, THE ENGINE RESTARTS AUTOMATICALL…"~31,200 mi, complaint #1739047
    • "I NOTICED THAT AUTO IDLE WOULD RANDOMLY TURN OFF AND ON THE CARS ELECTRICITY FOR A SECOND. TODAY, AFTER STOPPING FOR TRAFFIC, THE AUTO IDLE KICKED IN AND THE CAR STALLED IN NEUTRAL. WARNING LIGHTS APPEARED AND I TRIED TO FOLLOW THE INSTRUCTIONS TO RESTART THE…"~46,000 mi, complaint #1604992
    • "The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was pending an appointment with the dealer. The contact used a handheld scanner and retrieved seven…"~115,000 mi, complaint #2185294
  5. #5

    key fob and immobilizer

    1 stranded, 16 unsafe, 13 annoyance

    30
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "EVERY FEW DAYS WE GET A INDICATOR THAT READS 'KEYLESS START SYSTEM PROBLEM'. HAVE REPLACED THE BATTERY IN FOBS, NO CHANGE. INDICATOR COMES ON WHEN STARTING THE VEHICLE & STAYS ON UNTIL TURNED OFF, MAY OR MAY NOT COME BACK THE NEXT TIME STARTING IT."~26,000 mi, complaint #1500010
    • "CAR WAS FINE ALL DAY. PARKED WITH THE ENGINE SHUT OFF FOR TWO HOURS WHOLE I WAS WAITING FOR MY KIDS. WHEN I PICKED THEM UP AND STARTED THE CAR, IT HAS A WARNING. MY 2017 HONDA PILOT ONLY HAS A LITTLE MORE THAN 38,000 MI AND NOW IT'S SAYING "KEYLESS START SYSTE…"~38,500 mi, complaint #1694547
    • "KEYLESS START SYSTEM PROBLEM ERROR APPEARING ON DASHBOARD. VEHICLE HAS 47,000 MILES ON IT. ELECTRICAL IS GOING HAYWIRE IN THAT LIGHTS INTERMITTENTLY TURN ON, ALL ERROR LIGHTS FLASH ON DASH AND DASH TRIES TO BOOT THROUGH VARIOUS IGNITION STATES (ACCESSORY MODE,…"~47,000 mi, complaint #1715088
    • "WARNING LIGHT "KEYLESS START SYSTEM PROBLEM." THE SYSTEM ERROR WARNING LIGHT COMES ON AND OFF. NO OTHER ISSUES NOTED. I'VE BEEN READING MANY BLOGS AND REVIEWS ON THIS ISSUE. MY CONCERN IS THAT MY CAR WILL STOP WHILE IDLE. I WANT TO MAKE SURE THE PROPER AGENCY…"~55,000 mi, complaint #1688792
    • "The contact owns a 2017 Honda Pilot. The contact stated that alarm on the vehicle would activate erroneously. The contact stated that after deactivating the alarm, the alarm sounded again hours later. The vehicle was not taken to be diagnosed or repaired. The…"~100,000 mi, complaint #1836298
  6. #6

    fuel injector

    28 unsafe, 1 broken

    29
    incidents

    Commonly reported, insufficient mileage data - n=22, median 38,500 mi, no reliable range below 25 reports.

    • "EMISSIONS LIGHT WENT ON AND I SMELLED GAS. BROUGHT THE CAR IN FOR SERVICE AT 23,391 MILES. FUEL INJECTORS NEEDED TO BE REPLACED. THIS IS A KNOWN PROBLEM WITH THE PILOT, ACCORDING TO THE SERVICE MANAGER, WHO STATED "LUCKILY IT WAS STILL UNDER WARRANTY.""~23,355 mi, complaint #1710470
    • "ENGINE MALFUNCTION LIGHT COMES ON AND INDICATES EMISSION CONTROL PROBLEM. . LOW AND ERRATIC POWER. CHECKED CODE AND IT WAS P0430 RELATED TO FUEL INJECTORS AND FUEL PUMP."~38,000 mi, complaint #1690950
    • "CHECK ENGINE LIGHT CAME ON AT 43,000 MILES. THEN EVERY OTHER LIGHT ON DASH CAME ON WHILE DRIVING. ERROR CODE FOR FUEL INJECTORS AND HONDA DEALER CHARGING 2,000 TO REPLACE INJECTORS. WIFE WILL NOT DRIVE THE PILOT NOW DUE TO INJECTOR ISSUES. VEHICLE IS ONLY…"~43,000 mi, complaint #1710783
    • "OUR 2017 HONDA PILOT STARTED TURNING ON EVERY WARNING LIGHT IN THE DRIVER CONSOLE AND ALSO INDICATED A PROBLEM WITH EVERY SYSTEM IN THE CAR - SAFETY SYSTEMS, COLLISION AVOIDANCE SYSTEMS, EMISSIONS SYSTEMS, ETC.. THESE LIGHTS TURNED ON AND WOULD NOT TURN OFF.…"~47,000 mi, complaint #1630835
    • "EMISSIONS SYSTEM PROBLEM WARNING CAME ON AND STAYED ON VEHICLE AT 61,000 MILES DEALERSHIP STATES FUEL EJECTORS ARE CONTAMINATED AND MUST BE REPLACED. THIS IS A RECURRING ISSUES WITH HONDA PILOTS SINCE 2016. *TR"~61,000 mi, complaint #1662721
  7. #7

    fuel pump

    2 stranded, 18 unsafe, 3 broken

    23
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Honda Pilot. While the contact’s wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed…"~59,000 mi, complaint #2122242
  8. #8

    adas collision warning

    16 unsafe

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I HAVE 2017 HONDA PILOT TOURING. I HAVE A REOCCURRING PROBLEM WITH THE ANTI BREAK MITIGATION SYSTEM. IT CONTINUALLY ACTIVATES IN MULTIPLE DRIVING SITUATIONS THAT DO NOT REQUIRE IT TO ACTIVATE. THIS PROBLEM OCCURS WHEN I'M DRIVING AT DIFFERENT SPEEDS, WITH AND…"~26,302 mi, complaint #1488910
    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 50 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BILLY NAVARRE HONDA ([REDACTED ADDRESS], LAKE CHARLES, LA 70605, [REDACTED…"~28,000 mi, complaint #1556743
    • "I OWN A 2017 HONDA PILOT. IT HAS 28,000 MILES ON IT. THERE HAVE BEEN 5 TIMES IN THE LAST 3 MONTHS THAT WHILE DRIVING LESS THAN 40 MPH, THE COLLISION MITIGATION BRAKING SYSTEM ENGAGED AND CAUSED THE VEHICLE TO BRAKE WITHOUT WARNING. I SENT AN EMAIL WITH A FUL…"~28,000 mi, complaint #1611836
    • "ON TWO OCCASIONS I WAS DRIVING AT A SPEED BETWEEN 30-[REDACTED ADDRESS] WHEN FOR NO APPARENT REASON THE AUTO BRAKING SYSTEM SLAMMED ON THE BRAKES NEARLY CAUSING THE CAR BEHIND ME TO HIT ME. THE SECOND TIME THE ROAD WAS SLICK AND I NEARLY LOST CONTROL."~30,000 mi, complaint #1587523
    • "WHILE DRIVING, I RECEIVED AN ALERT THAT "SOME DRIVER ASSIST SYSTEMS CANNOT OPERATE." LIGHTS INDICATED THAT THE COLLISION MITIGATION, AND LANE DEPARTURE, AND LIGHTS WERE AFFECTED. I DO NOT WANT THE COLLISION MITIGATION SYSTEM TO RANDOMLY DISABLE (OR ANY SYS…"~30,450 mi, complaint #1643570
  9. #9

    emissions aftertreatment

    16 unsafe

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "EMISSIONS WARNING LIGHT CAME ON WHILE DRIVING DOWN THE ROAD ABOUT 30MPH. CODE READER SHOWS CODE P0430."~32,690 mi, complaint #1678265
    • "MY CAR SHOWED UP WARNING MESSAGE "EMISSIONS SYSTEM PROBLEM" WHEN IN MOTION AND IT IS REALLY SCARY AS THE VEHICLE WAS HAVING PASSENGERS (INCLUDING KIDS) AND IN THE HIGHWAY DRIVING. I COULDN'T FOCUS ON WHAT TO DO BUT RATHER STOP ON THE SIDE OF THE ROAD. THEN I W…"~33,000 mi, complaint #1506213
    • "WHEN I'VE BEEN STOPPED AT A RED LIGHT I'VE TAKEN MY FOOT OFF THE BRAKE TO HIT THE GAS PEDAL. BEFORE I TOUGH THE GAS, THE DASHBOARD SHOWS AN "EMISSIONS SYSTEM PROBLEM" LIGHT AND THE ENGINE DIES. I'VE HAD TO FRANTICALLY RESTART THE CAR AND WAS ALMOST REAR-ENDE…"~35,000 mi, complaint #1696540
    • "GETTING AN EMMISSIONS SYSTEM WARNING ON VEHICLE. VEHICLE HAS UNDER 50K MILES. ISSUE CAUSED VEHICLE TO LOSE POWER AT HIGHWAY SPEEDS AND WAS UNABLE TO MAINTAIN HIGHWAY SPEED. VEHICLE IS DISPLAYING TWO OBD FAULT CODES P2652 P0430."~42,000 mi, complaint #1648861
    • "I GOT A WARNING ON MY DASHBOARD SAYS "EMISSIONS SYSTEM PROBLEM" MY VEHICLE HAS ONLY 58K MILES ON IT. I CHECKED THE RECALL BUT IS NOT THERE. I CHAT ONE OF THE AGENT "RENEE' TOLD ME TO FILE COMPLAINT IF I WANT. IS MY VEHICLE STILL UNDER WARRANTY FOR THIS ISSUE?…"~58,000 mi, complaint #1735841
  10. #10

    other

    10 unsafe, 5 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=12, median 25,500 mi, no reliable range below 25 reports.

    • "BRAND NEW HONDA PILOT 2017, LESS THAN 4 WEEKS OLD, EX-L, NAVIGATION. 2ND ROW SEAT, PASSENGER SIDE, WINDOW SHATTERED, NORMAL DRIVING CONDITION IN HIGHWAY. NO ROCK OR METAL THAT CRACKED IN. HONDA DEALER (OR) HONDA CORPORATION IS MENTIONING THAT THEY WILL NOT COV…"~1,900 mi, complaint #1396761
    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED MOLD IN THE REAR SEATS AND IN THE FOLDS OF THE DOORS. HONDA OF KIRKLAND DEALER LOCATED AT [REDACTED ADDRESS], KIRKLAND, WA 98033 DIAGNOSED THAT WATER ENTERED INTO TH…"~4,500 mi, complaint #1443016
    • "THIS IS THE 6TH PHOTO UPLOADED FROM THE PREVIOUS 5 THAT HAVE ALREADY BEEN SENT."~5,613 mi, complaint #1424209
    • "WHEN NEUTRAL BUTTON IS PRESSED ONCE AND IGNITION TURN OFF AND CAR EXITED BY DRIVER CAR REMAINS IN NEUTRAL. AUTO PARK FUNCTION DOES NOT PUT CAR INTO PARK. THE SERVICE TECHNICIAN AT HILL COUNTRY HONDA CONFIRMED ''TIS AND STATES IT IS NORMAL. THIS NOT WHAT IS DES…"~6,400 mi, complaint #1469207
    • "Odometer Fraud. The contact purchased a 2017 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale on Facebook. At the time of purchase, the vehicle…"~145,755 mi, complaint #2083116
  11. #11

    battery and charging

    6 stranded, 8 unsafe

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THIS IS THE 4TH TIME NOW THAT WE HAVE HAD TO BRING OUT PILOT IN TO BE SERVICED FOR THE SAME THING. WHEN WE TURN THE CAR ON, MULTIPLE ERRORS COME ON OUT OF NOWHERE. POWER STEERING, THE SPEEDOMETER AND MANY OTHER THINGS STOP WORKING. THEY RESET IT AND IT HAPP…"~18,000 mi, complaint #1476310
    • "The contact owns a 2017 Honda Pilot. The contact stated while the vehicle was stationary at a traffic light, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local deal…"~23,000 mi, complaint #1822451
    • "I WAS STOPPED AT A STOP LIGHT AND MY AUTO IDLE KICKED IN. WHEN I TOOK MY FOOT OFF OF THE BRAKE THE ENGINE DIED AND WOULDN'T START BACK UP. I WAS STUCK IN THE STREET, BLOCKING TRAFFIC. I TRIED TO RESTART THE VEHICLE MULTIPLE TIMES WITH NO SUCCESS. AFTER THE…"~36,500 mi, complaint #1667858
    • "The contact owns a 2017 Honda Pilot. The contact stated that while his wife was driving approximately 65 MPH on the freeway, the vehicle stalled due to battery failure. There were no warning lights illuminated. The vehicle was towed to an independent mechanic,…"~51,000 mi, complaint #2174341
  12. #12

    torque converter

    2 stranded, 11 unsafe, 1 annoyance

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Honda Pilot. The contact stated that while driving between with the RPM between 2,000 and 2,500, the vehicle bucked. There was no warning light illuminated. The vehicle was taken to the dealer, where a transmission triple flush was perf…"~120,000 mi, complaint #2173846
  13. #13

    acceleration loss or hesitation

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ENGINE HESITATION AT LOW SPEEDS, MORE DRAMATIC GOING UPHILL."~33,000 mi, complaint #1656410
    • "VEHICLE HESITATION BETWEEN 1ST AND 2ND AT 1000 TO 2000 RPM'S. LOOSING POWER... *TR"~40,000 mi, complaint #1663219
    • "GOING UPHILL SUV HESITATES BETWEEN 1000 AND 2000 RPM'S. FEELS WITHOUT POWER. ONLY WAY TO AVOID IT IS TO PRESS THE PEDAL ALL THE WAY DOWN TO MAKE IT RESPOND. IT'S BEEN DOING IT FOR THREE MONTHS. MOST RECENT TIME THAT IT WAS FELT, WAS TODAY. *TR"~41,319 mi, complaint #1669012
    • "The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated. The vehicle jerked and then lunged forward. The RPM decreased from 3,000 RPM to 0. There were no warning lig…"~44,000 mi, complaint #1892909
    • "The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate while depressing the accelerator pedal. There were several unknown warning lights illuminated. The contact referenced NHTSA Cam…"~143,000 mi, complaint #2179658
  14. #14

    seatbelt and pretensioner

    9 unsafe, 2 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "SECOND ROW, DRIVER'S SIDE SEAT BELT FAILED TO RETRACT MAKING IT IMPOSSIBLE FOR PASSENGER TO REMOVE THE BELT AND EXIT THE CAR. SEAT BELT HAD TO BE MANUALLY CUT WITH SCISSORS SO THAT PASSENGER COULD REMOVE THE BELT AND EXIT CAR."~6,000 mi, complaint #1435348
  15. #15

    sunroof

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "NEW PILOT ELITE JUST OVER 2 MONTHS OLD AND WITH ROUGHLY 3800 MILES ON IT HAD THE SUNROOF (NOT PANORAMIC MOONROOF) BLOW OUT ON A RURAL HIGHWAY WITH NO CARS OR OBJECTS IN SIGHT. NOTHING HIT THE CAR OR FLEW INTO VIEW PRIOR TO EXPLOSION. THIS OCCURRED 100 MILES FR…"~3,800 mi, complaint #1453048
    • "TRAVELLING ON A I-80 W ABOUT 60 MPH FROM NJ TO PA , FOR NO APPARENT REASON THE SUNROOF SHATTERED. CRACKED OPENING WAS ABOUT 1X3 FT IN OVAL SHAPE. NO OVERPASS OR OTHER VEHICLES ON THE FRONT AND ALSO NO ELEVATED ROCKY AREA ALONG THE HIGHWAY WHERE THIS HAPPENED.…"~10,000 mi, complaint #1471747
    • "MY SUNROON EXPLODED ON THE FREEWAY (INTERSTATE 575 GOING 65 MPH + )- I HAVE HAD THE CAR FOR 6 MONTHS (BRAND NEW). NO ACCIDENT OCCURRED DUE TO IT - BUT WAS DRIVING ON THE FREEWAY AND IT EXPLODED. 1/3 OF THE GLASS WENT INTO THE CAR AND 2/3'S OF THE GLASS FELL…"~14,900 mi, complaint #1465059
    • "I WAS DRIVING ON I-40 IN NASHVILLE, TN, MOVING SLOWLY DUE TO TRAFFIC CONGESTION WHEN WHAT SOUNDED LIKE AN EXPLOSION OCCURRED. I COULD NOT IMMEDIATELY FIGURE OUT THE CAUSE BUT MY PASSENGER NOTICED WIND NOISE AND PUSHED THE SUNROOF VISOR BACK. GLASS FELL IN THE…"~26,500 mi, complaint #1550965
    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE HIS SPOUSE WAS DRIVING 65-70 MPH THERE WAS AN ABNORMAL RATTLING NOISE DETECTED. THE CONTACT STATED THE SUNROOF SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER W…"~51,000 mi, complaint #1647299
  16. #16

    glass and windshield

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "REAR WINDSHIELD SPONTANEOUSLY IMPLODED UPON CLOSING REAR DOOR OF VEHICLE. STATIONARY. NO EXTREME TEMPERATURES (SANTA CRUZ CA) , NO EXTREME CONDITIONS. JUST IMPLODED. I READ COUNTLESS SIMILAR STORIES ONLINE. CHECK EDMUNDS.COM. HI"~2,000 mi, complaint #1423808
    • "SINCE PURCHASING MY 2017 HONDA PILOT IN SEPTEMBER 2017, I HAVE HAD TO REPLACE TWO WINDSHIELDS DUE TO ROCKS KICKED UP BY OTHER VEHICLES. ON A THIRD OCCASION, ANOTHER ROCK CREATED A MINOR CRACK AND CHIP IN THE WINDSHIELD. THE FIRST INCIDENT THAT REQUIRED R…"~5,800 mi, complaint #1434732
    • "WE WERE DRIVING ON I90 HIGHWAY FROM CHICAGO TO MICHIGAN. SUDDENLY WE HEARD LOUD SOUND ON THE ROOF OF THE CAR AND THAN SHATTERING SOUND FROM THE GLASS. WE OPENED A COVER A LITTLE TO SEE WHAT HAPPENED AND THE GLASS OF THE SUNROOF WAS BROKEN AND SHATTERED. THERE…"~34,481 mi, complaint #1493830
    • "The contact owns a 2017 Honda Pilot. The contact initially noticed that a water leak had developed from the passenger’s side of the windshield. The contact had taken the vehicle to the dealer where they determined that the leak had come from a crack on the dri…"~111,000 mi, complaint #1837825
  17. #17

    catalytic converter

    8 unsafe, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AROUND 30000 MILES, THE CAR STARTED SHOWING SLGNS OF SLUGGISHNESS. CONCERNS THAT WERE VOICED TO THE DEALERSHIP DURING ROUTINE MAINTENANCE WERE MET WITH COMMENTS THAT THEY DIDN'T SEE AN ISSUES. THEN AT ABOUT 45000 MILES, THE CHECK ENGINE LIGHT CAME ON INDICAT…"~37,000 mi, complaint #1617605
  18. #18

    unintended acceleration

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=12, median 14,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING ON THE HIGHWAY, MY 2017 PILOT ELITE SPONTANEOUSLY ACCELERATED AND RPMS REVVED. I TAPPED THE BRAKES AND IT RETURNED TO THE NORMAL SPEED. TRAFFIC WAS SPARSE, BUT IF IT HAD BEEN BUSIER THIS COULD HAVE EASILY CAUSED A COLLISION."~12,000 mi, complaint #1643550
    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING IN A PARKING GARAGE, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STOPPED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO TWIN CITY MOTORS ([REDACT…"~13,150 mi, complaint #1472062
    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO TURN THE STEERING WHEEL IN EITHER DIRECTION, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STOPPED AND RESUMED NORMAL OPER…"~14,000 mi, complaint #1460343
    • "TL* THE CONTACT OWNED A 2017 HONDA PILOT. WHILE PULLING INTO A PARKING SPACE AT A VERY SLOW SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A UTILITY POLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER AND FRONT SEAT PASSENGE…"~20,000 mi, complaint #1494014
    • "The contact owns a 2017 Honda Pilot. The contact stated that while operating the vehicle, the keyless warning, power steering, emissions, and hill assist warning lights activated, and the vehicle experienced unintended acceleration. The cause of the failure wa…"~60,951 mi, complaint #1769177
  19. #19

    wiring harness

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD AND THE WINDOWS FUNCTIONED INDEPENDENTLY. THE DEALER (SERRA HONDA GRANDVILLE, [REDACTED ADDRESS] SW, GRANDVILLE, MI) WAS UNABLE TO DUPLICATE THE FAILURES. THE VEH…"~13,000 mi, complaint #1481607
    • "MY WIFE WAS DRIVING THE VEHICLE ON 09-27-18 AND THE VEHICLE LOST POWER, THE DASH LIT UP ORANGE, AND SEVERAL WARNING LIGHTS CANE ON AND STARTED BEEPING. AS SHE ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD, THE ISSUE RESET ITSELF, AND THE VEHICLE RESUMED POWE…"~19,280 mi, complaint #1504412
    • "The contact owns a 2017 Honda Pilot. The contact stated that the vehicle experienced various electrical failures while driving and stationary. The contact stated that the security alarm independently activated without incidence. The contact also stated that an…"~60,000 mi, complaint #1754680
  20. #20

    brake hydraulics

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THIS VEHICLE APPEARS TO HAVE FAULTY BRAKES - EITHER BY DESIGN OR BY MANUFACTURING. WHILE I CANNOT COMMENT ON THE CHANCES OF BRAKE FAILURE BUT THE PERFORMANCE OF THE BRAKES IS UNSATISFACTORY AND UNPREDICTABLE. I'M FAIRLY CONFIDENT I'M NOT THE ONLY ONE AFFECTED…"~12,000 mi, complaint #1567441
    • "AT TRAFFIC LIGHT, CAR WONT STOP DURING BRAKING, THERE WAS AN ABNORMAL VIBRATION. SPEED WAS +/-20 MPH. I HAD TO TURN RIGHT TO AVOID ACCIDENT AND AFTER 300FT CAR STOP, BRAKES WORK TO NORMAL AGAIN. INCIDENT HAPPENED IN QUIET FM ROAD, ABOUT 1 MILES FROM HOME. MILE…"~22,000 mi, complaint #1577535
    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE TRAVELING ON AN INCLINE. ALSO, THE BRAKE PEDAL WAS SOFT AND TRAVELED TO THE FLOORBOARD WHEN BEING DEPRESSED. IN ADDITION, THE COLLISION AND BRAKE WARNING INDICATORS I…"~25,000 mi, complaint #1596036
  21. #21

    fuel tank and lines

    3 unsafe, 3 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE ATTEMPTING TO FILL UP THE FUEL TANK, THE CONTACT NOTICED THAT ICE WAS LODGED IN BETWEEN THE FIRST AND SECOND FUEL NOZZLES. THE CONTACT HAD TO CHIP AWAY THE ICE TO FILL UP THE TANK. THE DEALER (BOCH HONDA, [REDACTE…"~800 mi, complaint #1441978
    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE ODOR OF FUEL COULD BE DETECTED INSIDE THE CABIN OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (WILDE HONDA, [REDACTED ADDRESS], WAUKESHA,…"~1,500 mi, complaint #1462847
    • "THE CAPLESS FUEL FILLER NECK HAS A DESIGN FLAW THAT ALLOWS WATER TO GET BEHIND THE OUTERMOST FLAP. IN COLDER CLIMATES, THIS WATER CAN FREEZE BETWEEN THE FLAPS, PREVENTING THE FUEL FLAP FROM OPENING, MAKING IT IMPOSSIBLE TO GET A GAS PUMP IN TO REFUEL THE VEHIC…"~3,200 mi, complaint #1444595
    • "VEHICLE FUEL PIPE RUPTURED DURING START-UP ON TWO OCCASIONS, LEADING TO FUEL LEAKS IN ENGINE COMPARTMENT AND ABOVE FUEL TANK WHILE DRIVING AWAY FROM PARKED POSITION. RUPTURES WERE ATTRIBUTED TO RODENTS DAMAGING PLASTIC FUEL PIPE SECTIONS. FAILURE #1: 7,232 MIL…"~15,624 mi, complaint #1603707
    • "AT 50K MILES SEVERAL WARNING LIGHTS CAME ON (VSA, CHECK ENGINE, TRAC CONTROL, BRAKES). DEALERSHIP SCAN INDICATED SEVERAL MISFIRE DTCS AND P219A. INFORMED THAT THIS WAS A KNOWN ISSUE AND REQUIRED REPLACEMENT OF ENTIRE FUEL RAIL SYSTEM COSTING ME OVER $1,700."~51,005 mi, complaint #1675877
  22. #22

    starter

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WE LIVE IN SAN FRANCISCO AND DO A LOT OF URBAN DRIVING (AKA, THERE'S A TON OF STOP SIGNS). WHEN THE A/C IS NOT ON, THE ENGINE TURNS OFF ALMOST EVERY TIME WE STOP. AFTER OWNING THE BRAND NEW VEHICLE FOR ABOUT A YEAR, THE RADIO AND LIGHTS STARTED TURNING OFF WHE…"complaint #1616813
    • "When stopping vehicle at stop light or stop sign, vehicle engages an automatic engine stop (turn-off) when the brake is depressed. Upon releasing the brake the engine should automatically start and allow continued operation. On one occasion the vehicle stalle…"complaint #1754738
    • "The auto restart feature fails to restart the car after releasing the break sitting at a busy intersection. The car information center provided information to put the car in park and hit the ignition button again. I was able to get the car to restart after sev…"complaint #1833898
    • "I was stopped at a stop sign and the auto-idle engaged. When I went to start again, the entire car shut down and would not start. I told me to depress the brake to start the vehicle, but the brake would not depress. I was stuck at the stop sign in the middle o…"complaint #1836659
    • "The auto start/stop will intermittently fail to restart the engine from a stop after releasing foot the brake pedal. 2017 model year. In 2022 (4 year old vehicle) the auto start/stop failed to restart on three separate occasions from a stop at traffic ligh…"complaint #1927967
  23. #23

    seat mechanism

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE DRIVER SEAT SEATBELT IS TOO SHORT TO COMFORTABLY BUCKLE WHILE WEARING WINTER CLOTHING, OR FOR INDIVIDUALS WITH A LARGER STOMACH. IN ADDITION IT IS NOT POSSIBLE TO LEAN FORWARD WHILE STOPPED TO LOOK AROUND OBSTACLES WHEN PULLING OUT OF A LOCATION WITH LIMI…"~9,000 mi, complaint #1446881
  24. #24

    software or update

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I have the automatic start and stop (idle) feature and it cuts out on me in the middle of intersections and won't allow the car to restart. I took to dealer to have software updated and they charged me and now it is starting again. Someone almost blindsided…"complaint #1913208
    • "For the past two years, I have been taking my Honda pilot to a Honda dealership, complaining of the auto shut off feature. I will come to a stop at a stop sign or stop light. The car would do the auto shut off and when I lift my foot from the break for the car…"complaint #1914911
    • "Auto shut down/ restart does not work properly. Car was recalled for this issue and a software update was installed. However, car still will not restart after auto shut off. On several occassions we had to use car stop button and wait several minutes before ca…"complaint #2008368
    • "Pilot will shut off at stop signs and red lights. Software update completed in 2023 but issue persists. I shut the “feature” off as soon as I turn car on. It has happened despite this. It may be draining the battery. On third battery in two years. Currently at…"complaint #2079109
    • "I was stopped at a traffic light, and my vehicle would not re-start when the traffic light turned green. It stalled because the Auto Idle Stop/Start (AIS) function did not work as intended. The dashboard cluster lights were all on (or many of them, at least)…"complaint #2192980
  25. #25

    adas lane keeping

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle inadvertently drifted into another lane. The contact also stated that while driving, the vehicle stopped independently. Additionally, the contact stated…"~108,000 mi, complaint #1874168
  26. #26

    brake pads and rotors

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "PURCHASED OUR 2017 PILOT STRAIGHT FROM DEALER IN FEB 2017; BY SUMMER, BRAKES WOULD SQUEAK WHEN PRESSURE APPLIED - GOT MUCH WORSE OVER TIME. SENT MULTIPLE VIDEOS OVER NEXT 12 MONTHS, HAD CAR IN FOR REPAIR AT LEAST ONCE A MONTH - SERVICE DEPT COULD NEVER RESOLVE…"~1,000 mi, complaint #1501826
    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK WITHOUT WARNING. ADDITIONALLY, THE VEHICLE SHIFTED HARD AND JERKED FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO DCH PARAMUS HONDA (120 NJ-4, PARAMUS, NJ 0765…"~30,000 mi, complaint #1620857
    • "1. I HAD A ROUTINE OIL CHANGE A FEW WEEKS AGO AND I WAS TOLD BY HONDA DEALER IN SAN LUIS OBISPO,CA THAT MY BRAKES WERE IN GOOD SHAPE. BUT I NOTICED THAT WHEN I AM DRIVING IN THE HIGHWAY AT AROUND 70 MPH THEN APPLY BRAKES, THE CAR SHAKES. I BROUGHT IT BACK TO…"~69,500 mi, complaint #1707831
  27. #27

    door latch and hinge

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "AT HIGHWAY SPEEDS, WHEN PASSING ANY ONCOMING LARGE VEHICLE, THE HOOD FLEXES, SHUDDERS & MOVES VIOLENTLY UP & DOWN AS IF IT IS ONLY HELD BY THE SECONDARY LATCH. WHEN PARKED, THERE IS NO PERCEPTIBLE PLAY OR LOOSENESS AT THE LATCH OR HINGE AREA. THE DEALERSHIPS H…"~600 mi, complaint #1451768
    • "The contact owns a 2017 Honda Pilot. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 11V464000 (Structure, Latches/Locks/Linkages). The contact stated that the failure recurred with the hood vibrating after the recall was re…"~70,000 mi, complaint #1798582
  28. #28

    ac compressor and refrigerant

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Our car is 1,100 miles over warranty and the air conditioner system broke. The dealer cannot tell me anything about why it happened, just that they need to replace the entire system, including the compressor and condenser. Our AC is blowing hot air now (and we…"complaint #1817706
    • "What component or system failed or malfunctioned, and is it available for inspection upon request? THE A/C COMPRESSOR IS BAD, REMOVED DISCHARGE HOSE AND FOUND METAL CONTAMINATION. NEED TO REPLACE ALL MAJOR COMPONENTS OF THE A/C SYSTEM. NEED TO REPLACE THE A/C…"complaint #2004126
    • "18 June 2021 took car in for A/C no longer working. They stated the a/c compressor failed, but not under recall, however they didn't have any parts since it was a common problem. Got the parts and repaired it 7 July 2021. Only safety issue is that on anothe…"complaint #2039329
  29. #29

    backup camera

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The camera assembly - monocular unit mounted in front of the rear view mirror just stopped working. It’s responsive for a multitude of safety systems, such as: Automatic Emergency Braking, Collision Mitigation, Lane Departure Warning, Adaptive Cruise Control a…"complaint #1806052
    • "Four warning lights have been on for the past week. Brought it to Honda for diagnosis and repair, and they state that the multi-purpose camera has failed and will need to be replaced at a cost of $1,900. This is seems like a huge safety issue and, after read…"complaint #2046739
    • "The back up camera every so often will be blank. Other times the dashboard warning lights will go on effecting the cruise control, lane assistance, and break assistance. According to the Honda dealership it is the back up camera that is causing all of these pr…"complaint #2227721
  30. #30

    lighting exterior

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE LED HEADLIGHTS ARE TOO BRIGHT. ONCOMING TRAFFIC FLASHES HIGH BEAMS AT ME THINKING MY BRIGHTS ARE ON CREATING A HAZARD FOR MYSELF AND ONCOMING TRAFFIC. MANY TIMES I AM BLINDED BY THE BLINDING LIGHTS OF THEIR HIGH BEAMS BEAM LIGHTS BEING FLASHED AND HA…"~8,000 mi, complaint #1529811
  31. #31

    noise or vibration unspecified

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING WITH THE FAMILY ON THE FREEWAYS IN ARIZONA, CALIFORNIA AND NEVADA AT SPEEDS BETWEEN 65-70 MPH, THE PILOT HOOD VIBRATES AND FLEXES INTENSELY. THE FLEXING MOVEMENT IS VERY UNSTABLE WHEN STRONG WINDS OR A SEMI IS PASSING. WE ARE WORRIED THIS STRESS…"~6,500 mi, complaint #1479171
  32. #32

    paint and clearcoat

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PEARL WHITE PAINT PEELING OFF TOP PANEL OF LIFT GATE."~95,000 mi, complaint #1718172
  33. #33

    suspension struts shocks

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Honda Pilot. The contact stated that there was an abnormal squeaking sound coming from the front of the vehicle while driving. The contact took the vehicle to a local dealer who was unable to identify the cause but confirmed the sound.…"~39,236 mi, complaint #1750561
  34. #34

    adas adaptive cruise

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE ADAPTIVE CRUISE CONTROL SYSTEM IS DANGEROUS. THE VEHICLE SLAMS ON THE BRAKES WHEN APPROACHING VEHICLES AHEAD AND THE VEHICLE BEHIND ME THEN HAS TO SLAM ON THEIR BRAKES. THIS HAS HAPPENED MULTIPLE TIMES. SO FAR I HAVE AVOIDED AN ACCIDENT, BUT THERE HAVE…"~1,000 mi, complaint #1441207
    • "THE ADAPTIVE CRUISE CONTROL SYSTEM IS DEFECTIVE AND DANGEROUS. SLAMS ON THE BRAKES WHEN APPROACHING VEHICLES INSIDE CONSIDERED SAFETY ZONES. SLOWS VEHICLE FROM 75-80MPH ON THE FREEWAY TO LESS THAN 60MPH. VEHICLES BEHIND FORCED TO BRAKE TO AVOID COLLISION.…"~4,000 mi, complaint #1409268
  35. #35

    engine oil consumption

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving the engine started smoking and stopped working. Upon checking by a mechanic it was found that the engine had no oil and was shut. Regular maintenance had been performed on a timely manner and there had been to previous issues or any oil leaks. "complaint #2144601
    • "Component/System Failed: Engine – Excessive oil consumption (piston rings / internal engine components). The vehicle is available for inspection upon request. Description of the Problem: The engine is experiencing excessive oil consumption. During a monitored…"complaint #2176693
  36. #36

    evap system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There is a strong smell of gasoline inside the cabin. It is very intermittent, but seems to happen most after it is warm and is restarted after sitting less than 1 hour like going in somewhere to shop or eat. Other times it has happened in the summer when idl…"complaint #1790974
    • "Oil Bank sensors failed, causing the system emissions problem light to come on and essentially disable the vehicle in the middle of driving. It is a 2017 and had routine oil changes on time, there is no reason for the sensors to fail and put my car at risk as…"complaint #1968539
  37. #37

    infotainment head unit

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The radio intermittently changes volume, brightness level, turns off/on all by itself. This has caused the volume to get so loud I have to take my eyes off the road. There has been several other complaints online about this. It's dangerous to be driving to hav…"complaint #1983654
    • "Component/system that failed: The audio/infotainment system (radio), rear DVD entertainment system, and backup camera all fail together while driving. The vehicle is available for inspection upon request. Description of the problem: While driving, the radio w…"complaint #2233771
  38. #38

    instrument cluster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My speedometer display keeps going blank in the instrument cluster. I will be driving and it would go blank, and stay blank in extented periods of time. This is a car not driven much due to this reason. The milage is still 70k. The speedometer gage goes blank…"complaint #2221467
    • "Digital speedometer stop working. It won’t display. It has happened before, and it’s happening again. This is dangerous to my driving as I have no idea how fast I’m driving when there is no display of my speed. I read from Honda Pilot community there are many…"complaint #2225204
  39. #39

    phone connectivity

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "SMARTPHONE LINKING FUNCTIONS DEFECTIVE AND DISCONNECTS WHILE OPERATING VEHICLE, CAUSING A DRIVER DISTRACTION WITH LOSS OF NAVIGATIONAL FUNCTIONS AND LOSS OF HANDS-FREE PHONE OPERATION. HAS BEEN IN TO DEALER FOR THIS CONDITION MULTIPLE OCCASIONS. THIS CONDITION…"~1,000 mi, complaint #1691085
    • "THE BLUE TOOTH FEATURES ARE NOT RELIABLE. THE FEATURE THAT ALLOWS ME TO VERBALLY TELL THE CAR TO CALL SOMEONE IS NOT CONSISTENTLY RESPONSIVE. WHEN I MAKE A CALL FROM MY PHONE, THE CAR DOESN'T ALWAYS PICK IT UP. INCOMING CALLS CONSISTENTLY COME IN CORRECTLY…"~28,000 mi, complaint #1611837
  40. #40

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2017 Honda Pilot. The contact stated while driving approximately 40 MPH he went through a standing pool of water on the right side of the road, the vehicle instantly slowed as if the contact had applied the brakes with force. The contact sta…"~4,000 mi, complaint #1800480
    • "TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE TRACTION CONTROL, ANTI-LOCK BRAKES, HILL ASSIST, VEHICLE STABILITY ASSIST, AND TRAILER STABILITY ASSIST WARNING INDICATORS ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO HONDA VILLAGE…"~12,000 mi, complaint #1491509
  41. #41

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "STEERING WHEEL JERKING LEFT OR RIGHT. JERKING OCCURS ERRATICALLY AND UNPREDICTABLY; STEERING WHEEL JERKS AT HIGHWAY SPEEDS WHICH COULD EASILY CAUSE THE LOSS OF CONTROL OF THE VEHICLE ON THE HIGHWAY AND IS VERY DANGEROUS AND STRESSFUL SINCE IT IS NOT CLEAR W…"~12,000 mi, complaint #1599854
  42. #42

    suspension arms and bushings

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Around 52,000 miles, my front lower control arms started cracking. Around 57,000 miles, my front left strut assembly failed and started leaking oil. Based on a review of other complaints, these are known issues. "complaint #2106134
    • "I am writing to request that the NHTSA investigate a potential safety and repair adequacy issue regarding our 2017 Honda Pilot Elite. On June 29, 2026, we brought the vehicle to an authorized Honda dealership for a Rear Subframe Safety Recall. At drop-off, I…"complaint #2237181
  43. #43

    timing belt or chain

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving my 2018 Honda Pilot. Which has less than 80k miles on it. While driving the engine temporarily stopped, then the car felt very sluggish, and every safety light came on. The car is not drivable. I currently have it at a Honda Dealership. They are…"complaint #2039759
    • "My Pilot only had 46,942 miles when it failed due to a camshaft thrust cover surface roughness being out of spec causing excessive camshaft movement. This was confirmed by the mechanic at Honda that worked on my Pilot. The pilot was checked for the engine ligh…"complaint #2179773
  44. #44

    wiper and washer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING AT HIGHWAY SPEED THE DRIVER'S-SIDE WIPER STOPPED WORKING. HAD TO STOP ON HARD SHOULDER. ISSUE WAS NOT OBVIOUS. THE RAIN WAS NOT GOING TO END ANY TIME SOON SO MY PARTNER ENDED UP DRIVING THEIR VEHICLE IN FRONT OF ME WITH THE HAZARDS FLASHING AT LO…"~30,000 mi, complaint #1495491
  45. #45

    airbag system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving on highway and hit a deer going approximately 45mph. Significant front end damage. Airbags attempted to go off as car filled with smoke. Some of the areas where airbags are located like the steering wheel appear to have separated but not far enou…"complaint #1804335
  46. #46

    climate control module

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I PURCHASED MY 2017 HONDA PILOT BRAND NEW EARLIER THIS SPRING. NEVER HAD TO USE THE HEAT UNTIL FALL CAME AROUND AND I NOTICED THE FRONT DASH HEATS DO NOT WORK WHILE THE VEHICLE IS IN IDLE. I HAVE TAKEN IT IN TO THE DEALERSHIP FOR AN INSPECTION AND IT WAS DETER…"complaint #1424200
  47. #47

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAVE BOUGHT 2017 HONDA PILOT ON 11/28/2016 IN SC STATE. PROBLEM I HAVE FACED THAT CONTROLLER ARM CORROSION QUICKLY. I AM CONCERN ABOUT VEHICLE SAFETY. I CAN ALSO SEE RUST OUTSIDE ALLOW WHEELS. I HAVE TAKEN MY CAR AT DEALER BUT THEY DIDN'T IDENTIFIED THIS ISS…"~4,300 mi, complaint #1367726
  48. #48

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "IF I SET CRUISE CONTROL AND GO DOWN A HILL OR INCLINE IT DOES NOT MAINTAIN THE CRUISE CONTROL AND CONTINUOUSLY GAINS SPEED UP TO 10-15 MILES OVER WHAT IT IS SET AT. COULD GO HIGHER, BUT I NOTICE IT AND HIT THE BRAKE WHICH SHUTS IT OFF. I BROUGHT THIS TO TH…"~10,000 mi, complaint #1419033
  49. #49

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TRANSMISSION OVER HEATED AFTER SIDE GASKET FAILED AT 1224 MILES SINCE NEW. SINGLE OWNER, NEW VEHICLE. DEALER TIGHTENED GASKET, PUT FLUID IN IT. AND RETURNED VEHICLE TO OWNER."~1,224 mi, complaint #1464380
  50. #50

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I noticed an oil leak in December before a holiday break. After noticing this leak I took the car to the mechanic. Upon inspection, the mechanic discovered the leak originated from the head gasket on the rear head. Initial thoughts were to replace the head gas…"complaint #2075286
  51. #51

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving at normal speed car suddenly is unresponsive (will not accelerate, looses power, and is jumpy). The computer triggers a limp mode and alerts every code possible on the dash screen, even though all mechanical parts are fine. This computer/electric…"complaint #1954053
  52. #52

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE POWER STEERING WARNING LIGHT (STEERING WHEEL AND EXCLAMATION POINT) COMES ON INTERMITTENTLY. SLIGHT WOBBLE IN STEERING WHEEL WHEN IT HAPPENS. TOOK IT TO DEALER BUT THEY CAN NOT DUPLICATE NOR FIND ANY ERROR CODES. CONCERNED FOR SAFETY IF THERE IS A PROBLEM…"~10,000 mi, complaint #1446753
  53. #53

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving my 2017 Honda Pilot (Touring, AWD) on the freeway at about 60-65 mph, when I press on the gas pedal and try to accelerate, the pedal goes limp and goes all the way to the floor, the rpm's go to zero and the car gas pedal is not responsive. The ca…"complaint #1748206
  54. #54

    transmission cvt

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I purchased my 2017 pilot in Oct 2022, when I test drove the car I asked the sales rep is it normal for it to take off like this with a little hesitation. He said yes and I believed him since I was use to CVT transmissions. A month later I had to take it bac…"complaint #1973228

NHTSA investigations

Search NHTSA's own recall and complaint database for HONDA PILOT directly.