2012 FORD FOCUS

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission automatic

    35 stranded, 685 unsafe, 3 annoyance

    723
    incidents
    Typical range: 28,000–87,500 mi

    Median 58,000 mi, based on 862 reports (21% had no usable mileage)

    • "TRANSMISSION SHUDDER. REBUILT 3 TIMES. SOFTWARE RESET 5 TIMES. TRANSMISSION COMPUTER REPLACED 1X. STILL SHUDDERS, DRIFTS BACK WHEN ON A HILL, JERKS INTO GEAR SUDDENLY. SERVICE STATION ADVISED ME WHEN THEY REPLACED THE COMPUTER (NOT UNDER WARRANTY) THAT TH…"~500 mi, complaint #1116209
    • "THIS WAS THE FIRST TIME MY SERVICE ENGINE SOON CAME ON. THE TRANSMISSION WAS SLAMMING INTO EVERY GEAR. I WAS STUCK IN 3RD GEAR REVVING AT APPROXIMATELY 3500 RPM GOING 30 MPH. I WAS ABLE TO DRIVE THE CAR HOME. THE DAY AFTER I TOOK INTO SPIKES FORD WHERE THE PRO…"~29,550 mi, complaint #1116255
    • "TRANSMISSION WAS SHIFTING POORLY, THEN LIKE AN ENGINE MISS, POWER LOSS, STEP ON GAS IT SLOWED DOWN, TURNED CORNER AT INTERSECTION AND ALMOST DIDN'T MAKE IT THRU INTERSECTION. VERY LIGHT FOOT ON THE ACCELERATOR WOULD ALLOW IT TO GAIN SPEED. MISSED 1ST GEAR ON…"~56,665 mi, complaint #1069936
    • "THE TRANSMISSION ON MY VEHICLE HAS FAILED MULTIPLE TIMES WHILE DRIVING THE VEHICLE. WHILE DRIVING AT IDLE SPEEDS, THE CAR SHAKES. THE TRANSMISSION FAILED WHILE I WAS TURNING IN AN INTERSECTION AND STALLED. IT THEN LURCHED FORWARD AND CONTINUED TO FUNCTION IN A…"~86,000 mi, complaint #1257865
    • "TCM PROBLEMS WIFE PULLED OUT TO A RESIDENTIAL INTERSECTION AND THE CAR STALLED, LUCKILY NO CARS WE'RE COMING AT THE TIME SHE CALLED ME AND WAS SCARED SHE DIDN'T KNOW WHAT TO DO IT TOOK ME I'M OUT 30 MINUTES TO GET TO HER MEANWHILE CARS WERE BACKING UP AND GOIN…"~1,500,053 mi, complaint #1294982
  2. #2

    steering electric assist

    4 stranded, 510 unsafe, 1 annoyance

    515
    incidents
    Typical range: 60,000–105,000 mi

    Median 80,000 mi, based on 554 reports (11% had no usable mileage)

    • "THE FORD FOCUS 2012 HAS PROBLEM STARTING AT 556 MILES - THE ENGINE WOULD NOT EVEN TURN OVER. THE WARNING LIGHT "STEERING ASSIST FAULT SERVICE REQUIRE" COME ON, AND THE FRONT POWER WINDOWS DO NOT WORK TOO. HOPE THE DEALER WOULD FIX THIS SOON. *TR"~556 mi, complaint #905445
    • "UPON STARTUP, THERE IS A LOSS TO THE POWER STEERING. WHEEL CANNOT BE TURNED AT ALL. SOMETIMES THERE IS NO ERROR, OTHER TIMES I GET ERROR OF STEERING ASSIST MALFUNCTION. OWNED CAR FOR 6 YEARS, PURCHASED BRAND NEW. ABOUT 60K MILES. HAVE TWINS WITH BRAND NEW…"~60,000 mi, complaint #1455025
    • "MY PROBLEM FIRST STARTED WITH THE STEERING WHEEL LOCKING UP UPON START OF VEHICLE AT RANDOM TIMES. I COULD PUT THE VEHICLE IN FORWARD OR REVERSE AND DRIVE BUT THE WHEEL WOULDN'T TURN. I WOULD TURN THE CAR OFF AND ON TO GET THE WHEEL TO FINALLY START TURNING.…"~80,000 mi, complaint #1248800
    • "IT USED TO BE THAT UPON STARTING MY CAR, A WARNING PROMPT READING "STEERING ASSIST MALFUNCTION" POPPED UP AND MY STEERING WHEEL WOULD BE VERY DIFFCULT TO TURN. USUALLY, I WOULD TURN OFF THE CAR, TURN IT BACK ON, AND VOILA--IT WOULD WORK FINE. BUT NOW, THE STEE…"~105,000 mi, complaint #1356056
    • "MY FIRST INCIDENT WAS DRIVING OUT OF A PARKING LOT, THE POWER STEERING MESSAGE APPEARED WITH A STRANGE BEEPING NOISE FOLLOWED BY AN EXTREMELY DIFFICULT TO MOVE STEERING WHEEL. WHEN I TURNED OFF MY CAR AND GOT IT BACK ON, THE POWER STEERING WAS BACK TO ITS NORM…"~7,875,474 mi, complaint #991403
  3. #3

    door latch and hinge

    2 stranded, 373 unsafe, 16 broken, 2 annoyance

    393
    incidents
    Typical range: 48,000–84,000 mi

    Median 64,000 mi, based on 392 reports (16% had no usable mileage)

    • "TAKE A RECALL WHEN I WAS DRIVING DOWN THE ROAD MY DOOR JUST FLUNG OPEN AND I HAVE TO HOLD IT SHUT IT WAS IN MOTION"~7,000 mi, complaint #1538479
    • "THE DRIVER'S SIDE DOOR WILL NOT REMAIN CLOSED. THE LATCH WON'T ENGAGE."~49,000 mi, complaint #1219091
    • "DOOR LATCH...SPECIFICALLY DRIVERS SIDE REAR DOOR.....FAILED TO LATCH AND STILL WILL NOT LATCH. CAME OUT FROM MY WORK LOCATION AND OPENED DOOR, PLACED LUNCH BOX IN BACK SEAT, SHUT DOOR(I THOUGHT), GOT IN AND STARTED CAR AND WARNING SYSTEM ADVISED REAR DOOR NOT…"~64,000 mi, complaint #1313187
    • "WHILE DRIVING DOWN A RESIDENTIAL ROAD, THE DRIVER'S SIDE DOOR OPENED. I STOPPED THE VEHICLE AND ATTEMPTED TO SHUT THE DOOR. THE DOOR OPENED WITHOUT PULLING THE HANDLE. NOW THE DOOR NO LONGER CLOSES AND MUST BE HELD SHUT AT ALL TIMES BY THE DRIVER."~82,000 mi, complaint #1285293
    • "I HAVE HAD MY PASSANGER DOOR LATCH REPLACED A FEW MONTHS AGO AS IT WAS NOT SHUTTING , ON SATURDAY THE 17 OF OCT 2015 I WAS DRIVING HOME AND MY DOOR OPENED WHILE I WAS DRIVIVG NOW THAT DRIVERS DOOR LATCH IS BROKEN ? 10/19/20215 SERVICE ADVISOR STATES THERE I…"~7,500,000 mi, complaint #1230032
  4. #4

    transmission manual clutch

    9 stranded, 251 unsafe, 3 broken

    263
    incidents
    Typical range: 29,000–99,500 mi

    Median 65,500 mi, based on 378 reports (16% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE INTERMITTENTLY ACCELERATED AND VIBRATED. THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL, WHERE THE PCM AND TCM WERE RESTARTED. THE FAILURE RECURRED. THE VEHIC…"~500 mi, complaint #1154845
    • "TRANSMISSION SLIPS, SHUDDERS AND JERKS WHILE MECHANICAL CLANKING NOISE COMES FROM THE CAR. FOUR TIMES, I CAN RECALL, WAS ALMOST IN A MAJOR ACCIDENTS AND COUNTLESS TIMES OF VEHICLE SPUTTERING TRYING TO ACCELERATE TO MERGE INTO TRAFFIC. CLUTCH HAS BEEN CHANGED A…"~31,000 mi, complaint #1585360
    • "MY CAR IS VIBRATING AND WILL NOT ACCELERATE AT TIMES. I HAVE BEEN TOLD BY FORD THAT THERE IS A FAULTY CLUTCH AND SEAL THAT NEEDS TO BE REPLACED. IT WAS A PART THEY WERE AWARE WAS A PROBLEM AND THEY EXTENDED THE WARRANTY TO 7 YEARS BUT WE ARE PAST THAT TIME N…"~65,000 mi, complaint #1575680
    • "SINCE PURCHASED BRAND NEW IN SEPT 2011, MY FOCUS HAS HAD MAJOR TRANSMISSION ISSUES THAT HAS BEEN A NIGHTMARE TO DEAL WITH WITH FORD TO THIS DAY. MY FOCUS WAS TAKEN IN AT LEAST 5 TIMES IN THE FIRST COUPLE YEARS FOR A FAULTY CLUTCH THAT CAUSED JOLTING AND SHUDDE…"~100,000 mi, complaint #1466790
    • "AS MANY OTHERS, NO, RATHER THOUSANDS OF OTHERS HAVE REPORTED THAT THE FAULTY DUAL CLUTCH TRANSMISSION OFFERED BY FORD FAILED AND ALMOST CAUSE AN ACCIDENT THAT COULD OF SERIOUSLY INJURED ME AND MY 2YR OLD DAUGHTER. WILL IT TAKE A DEATH FOR THE RECALL OF THIS FA…"~680,000 mi, complaint #1611632
  5. #5

    engine stall or no start

    31 stranded, 162 unsafe, 1 annoyance

    194
    incidents
    Typical range: 25,000–97,000 mi

    Median 62,000 mi, based on 314 reports (17% had no usable mileage)

    • "MY WIFE PURCHASED OUR FOCUS AUGUST 2012. SHORTLY THERE AFTER WE NOTICED THE CAR SHAKING AND SHUTTERING. WE TOOK THE CAR TO THE DEALER TWO TIMES EACH TIME IT WAS PUT ON A COMPUTER AND GIVEN BACK TO US. THE SECOND TIME WE WERE TOLD THAT'S HOW FORD MADE THIS VEHI…"~500 mi, complaint #1103979
    • "THE PARKING AID LIGHT CAME ON AND THE CAR WON'T START! I HAVE HAD THE CAR IN THREE TIMES FOR TRANSMISSION AND SHAKING AND IT HAS YET TO BE FIXED. THE CAR DOES NOT ACCELERATE PROPERLY AND IS GOING BACK IN AGAIN TODAY. FORD WILL NOT BUY ME OUT OF MY LOAN OR W…"~32,000 mi, complaint #1174135
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER FUEL WAS PLACED IN THE VEHICLE, IT STALLED. THE CONTACT MENTIONED THAT WHEN THERE WAS LESS THAN HALF A TANK OF FUEL IN THE VEHICLE, IT WOULD STALL THEN TOO. IN ADDITION, THE FUEL GAUGE WAS INOPERABLE AND DID NOT DI…"~65,000 mi, complaint #1601123
    • "SINCE THE PURCHASE OF THIS FOR FOCUS 2012 TWO YEARS AGO, THE ENGINE WILL SUDDENLY STALL OUT AND STOP WORKING ENTIRELY. I AM 6 MONTHS PREGNANT AND AFTER BRINGING THIS CAR IN FOR NUMEROUS REPAIRS OF THIS ISSUE, WITH NO REAL RESOLVE, I AM NOW FURIOUS. I WAS DRIVI…"~96,000 mi, complaint #1189771
    • "CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING TO WORK. THE LIGHT WAS SOLID NOT FLASHING. FUEL GAUGE WAS AT 1/2 TANK. ITS A [REDACTED ADDRESS] TO WORK. FUEL GAUGE INDICATED 1/4 TANK WHEN I ARRIVED AT WORK. ON THE DRIVE BACK FROM WORK HEADING STRAIGHT TO THE DEAL…"~245,000 mi, complaint #1523720
  6. #6

    power steering hydraulic

    148 unsafe

    148
    incidents
    Typical range: 47,000–104,000 mi

    Median 75,500 mi, based on 156 reports (17% had no usable mileage)

    • "POWER STEERING FAILED, WITH DASHBOARD WARNING MESSAGES. *TR"~1,650 mi, complaint #890573
    • "POWER STEERING ASSIT POPS UP THE DAY AFTER PURCHASING AND RESTARTED CAR. ISSUE WENT AWAY UNTIL AFTER USED CAR LOT WARRANTY RUNS OUT. ISSUE SEEMED TO ONLY HAPPEN IN THE WARMER MONTHS OF THE YEAR. HAS HAPPENED APPROXIMATELY 40-50 TIMES. FINALLY COMPLETELY WENT O…"~59,000 mi, complaint #1197831
    • "LOST POWER STEERING TO VEHICLE, UNABLE TO DRIVE DUE TO SAFETY CONCERNS. TRANSMISSION HESITATES WHEN DRIVEN OR WHEN GASING FROM A STOP."~79,400 mi, complaint #1344652
    • "POWER STEERING ASSIST FAILURE, FIRST INDICATION OF ISSUE HAPPENED TWO DAYS AGO AT APPROXIMATELY 104,000 MILES. CLEARED ITS SELF WHEN CAR WAS PUT INTO GEAR, SECOND INDICATION WAS IN DRIVE WAY AND A RESTART CLEARED PROBLEM. ISSUE HAS GOTTEN PROGRESSIVELY WORSE…"~104,000 mi, complaint #1396434
    • "POWER STEERING MODULE HAD TO BE REPLACED. DTC U3000:49-48 WAS THE CODE FROM THE DEALER. THE STEERING ASSIT LIGHT CAME ON AFTER STARTING THE CAR."~200,000 mi, complaint #1484193
  7. #7

    fuel tank and lines

    7 stranded, 91 unsafe, 1 annoyance

    99
    incidents
    Typical range: 69,000–129,500 mi

    Median 95,000 mi, based on 131 reports (21% had no usable mileage)

    • "THE PROBLEM STARTED ABOUT 2 MONTHS AFTER THE PURCHASE OF MY CAR. WITH THE LOW FUEL LIGHT ON I FILLED MY GAS TANK UNTIL THE HANDLE/NOZZLE OF THE GAS PUMP CLICKED OFF INDICATING THE TANK WAS FULL. WHEN I REMOVED THE NOZZLE FROM THE FILL TUBE YOU CAN HEAR A RUSH…"~3,600 mi, complaint #940388
    • "FUEL TANK COLLAPSE, HAVE BEEN HAVING TROUBLE WITH CAR AT TIMES NOT STARTING AND EVEN STOP RUNNING WHILE DRIVING. FORD DEALER SAID THE TANK HAS COLLAPSED AND NEEDS NEW FUEL TANK , FUEL PUMP AND VALVE. DEALER CHARGED $119.00 TO TELL THE PROBLEM AND SAID IT WOULD…"~65,647 mi, complaint #1541749
    • "FOLLOWING THE ILLUMINATION OF THE CHECK ENGINE LIGHT THE VEHICLE WOULD EXHIBIT ROUGH IDLE AND STALLING. THE VEHICLE HAS LOGGED APPROXIMATELY 88,000 MILES. AN ASE CERTIFIED AUTOMOTIVE SHOP HAS DIAGNOSED THE PROBLEM WITH THE FUEL DELIVERY SYSTEM WHICH IS CONSI…"~88,000 mi, complaint #1476990
    • "For almost 5 years everytime I fill my gas tank the fumes leak from my car. About 2 days ago the tank started leaking gas from a huge crack in the tank. I told the Ford service center about this issue and they said that my individual car wasn't under the recal…"~120,044 mi, complaint #1991298
    • "UNDER FORD RECALL # 18S32 A FUEL TANK DEFORMATION MAY HAPPEN FROM THE CANISTER PURGE VALVE (CPV). MY VEHICLE WAS ONLY FIXED WITH THE REPLACEMENT OF PURGE VALVE AND REPROGRAMMING THE PCM; AKINS FORD INVOICE# FOCS439115' LINE J#3 ON INVOICE. NO WHERE ON THE INV…"~217,384 mi, complaint #1695319
  8. #8

    control module

    2 stranded, 89 unsafe, 1 broken, 1 annoyance

    93
    incidents
    Typical range: 23,000–100,000 mi

    Median 64,000 mi, based on 127 reports (25% had no usable mileage)

    • "WHILE STOPPED BEHIND RED LIGHT ALL SCREEN SYSTEM, SYNC SYSTEM, RADIO INCLUDING SOUND SYSTEM WENT BLACK. DID NOT START OVER TILL NEXT DAY IN THE MORNING AND AS SOON AS START THE CAR ERRORS AFTER ERROR CAME UP FOR NAV SYSTEM, PHONE CONNECTION. HAD TO RESET EVERY…"~600 mi, complaint #905803
    • "SECOND PROBLEM WAS AT 45,000 MILES WHEN THE TRANSMISSION CONTROL MODULE (TCM) MALFUNCTIONED. THE CAR LOST ALL POWER WHILE RIDING DOWN THE ROAD AND LEFT ME STRANDED IN THE MIDDLE OF THE HIGHWAY. THE CAR WOULD NOT SHIFT INTO PARK AND WAS STUCK IN DRIVE. I COULD…"~45,000 mi, complaint #1242358
    • "The contact owns a 2012 Ford Focus. The contact stated that after opening the driver’s side front door the vehicle independently started without the keys being placed in the ignition. The vehicle was taken to the dealer however, the mechanic was unsure of the…"~70,000 mi, complaint #1835793
    • "WHILE COMING TO A STOP AT AN INTERSECTION. A WARNING MESSAGE APPEARED STATING THE "HILL ASSIST" IS NOT FUNCTIONING. WHEN THE LIGHT TURNED GREEN AND I GAVE IT GAS THE CAR WOULD NOT MOVE AND THE ENGINE RPM RAN UP. THE CAR WOULD NOT MOVE IN DRIVE, REVERSE OR S…"~100,300 mi, complaint #1105808
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT INCREASE IN SPEED. THE CONTACT ALSO HEARD AN ABNORMAL POPPING NOISE COMING FROM THE FUEL TANK. THE CONTACT ALSO MENTIONED THAT THE GEAR SHIFTER WAS STUCK AN…"~987,038 mi, complaint #1535136
  9. #9

    steering rack mechanical

    84 unsafe

    84
    incidents
    Typical range: 54,000–100,000 mi

    Median 85,500 mi, based on 90 reports (15% had no usable mileage)

    • "DRIVING FROM DETROIT TO PENNSYLVANIA, CAR WAS TURNED OFF FOR 10 MINUTES. WHEN STARTED, A MESSAGE SAID THE POWER STEERING WAS NO LONGER OPERABLE AND INDEED IT WASN'T. CAR WAS TOWED TO DEALERSHIP AND POWER STEERING RACK WAS REPLACED AT THEIR EXPENSE. *TR"~5,000 mi, complaint #1017229
    • "The contact owns a 2012 Ford Focus. The contact stated that on two separate occasions, the power steering assist failed with the "Service Power Steering Now" message displayed. The contact's husband used excessive force to drive the vehicle to a dealer where h…"~52,000 mi, complaint #1926667
    • "WENT TO START MY 2012 FORD FOCUS SE ON 3/3/16 AND IMMEDIATELY RECEIVED A MESSAGE STATING "POWER STEERING MALFUNCTION". THE STEERING WHEEL FELT LIKE IT LOCKED UP AND WAS VERY DIFFICULT TO TURN. THANK GOODNESS I WAS IN MY DRIVEWAY AND NOT ON THE ROAD WITH MY KID…"~78,000 mi, complaint #1266310
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING AT LOW SPEEDS IN A PARKING LOT, THE ELECTRIC POWER STEERING FAILED AS THE POWER STEERING FAULTY WARNING LIGHT ILLUMINATED. THE CONTACT LOST POWER STEERING ASSIST…"~96,000 mi, complaint #1722489
    • "ELECTRIC POWER ASSIST STEERING TOTAL FAILURE. NEEDED TO REPLACE ENTIRE STEERING RACK. VEHICLE WAS FORTUNATELY STATIONARY AT THE TIME. FAULT WAS FOUND TO BE IN THE MODULE UNIT. VEHICLE BECOMES VERY DIFFICULT TO STEER AND WOULD BE UNSAFE IF IT OCCURRED WHILE…"~160,000 mi, complaint #1672191
  10. #10

    acceleration loss or hesitation

    77 unsafe, 1 annoyance

    78
    incidents
    Typical range: 16,000–63,000 mi

    Median 41,000 mi, based on 137 reports (21% had no usable mileage)

    • "TRANSMISSION HESITATION AND CAR JERKING WHEN ACCELERATING AT ESPECIALLY LOWER SPEEDS. SHUTTERING SOUND AND LACK OF POWER AND THEN SUDDEN ACCELERATION AFTER THE HESITATION. FEELS UNSAFE TO DRIVE. HAVE HAD IN FOR FORD SERVICE 3 TIMES AND GOING BACK FOR FOURTH TI…"~500 mi, complaint #1228582
    • "MY CAR HAS ALMOST GOTTEN ME IN 3 ACCIDENTS AND IT ROLLS BACK ON HILLS I WAS PULLING INTO A DRIVE WAY AND IT STARTED TO ROLL BACK THEN IT SLOWED DOWN AND THERE WAS A LOAD NOISE AND WE STARTED ROLLING BACKWARDS IT WAS JUST A DRIVE WAY. THE CAR HAS ABSOLUTELY NO…"~23,892 mi, complaint #1033442
    • "I WAS TRAVELING FROM THE ROUTE 128 HIGHWAY EXIT RAMP ONTO THE INTERSTATE 95 GOING APPROXIMATELY 50-55 MPH, AS I ROUNDED THE TOP OF THE RAMP I WENT TO ACCELERATE ONTO I-95 WHEN I FOUND I WAS SLOWING IN SPEED/DECELERATING AND FOUND THAT I HAD NO PICK UP WITH THE…"~44,400 mi, complaint #1104088
    • "DRIVING ON I-97 SOUTH AT SPEED WITH CRUISE CONTROL ENGAGED, THE CAR SUDDENLY "RACED" AND SLOWED DOWN AND ACCELERATOR DID NOT RESPOND TO MORE POWER WITH CARS AND TRUCK APPROACHING FROM BEHIND. I MANAGED TO PULL OVER, COMPOSE ,MYSELF SHUT DOWN. CAR THEN RESTART…"~65,000 mi, complaint #1169220
    • "The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted for approximately an h…"~171,000 mi, complaint #2096767
  11. #11

    transmission cvt

    47 unsafe

    47
    incidents
    Typical range: 5,000–95,000 mi

    Median 35,000 mi, based on 56 reports (16% had no usable mileage)

    • "WAS TOLD THIS CAR HAD "AUTOMATIC TRANSMISSION". AFTER A FEW HUNDRED MILES ON IT, I NOTICED THE TRANSMISSION SHIFTED SPORADICALLY AND WITH NO PREDICTION. ENGINE SHUDDERED, CAR LOST POWER AND WAS NOT SAFE TO DRIVE. THE KEY HERE IS NO PREDICTION AS TO HOW THE C…"~517 mi, complaint #923675
    • "THIS IS AN ONGOING ISSUE WITH THE DUAL CLUTCH POWERSHIFT TRANSMISSION THAT HAS STARTED SHORTLY AFTER PURCHASING THE CAR IN NOVEMBER 2014. WHEN I TAKE OFF THE CAR SHUTTERS AND GRINDS AND SOMETIME LOOSES POWER. ON MULTIPLE CASES I HAVE GONE TO PULL OUT INTO TRAF…"~11,000 mi, complaint #1163899
    • "MY 2012 FORD FOCUS HAS RECENTLY BEGAN MAKING A GRINDING, RATTLING NOISE DURING ACCELERATION, AND SOMETIMES SHUDDERS OR JERKS ON ACCELERATION FROM A STOP OR WHEN THE AUTOMATIC TRANSMISSION SHIFTS WHITE DRIVING. THESE SYMPTOMS ARE MOST SEVERE WHEN STARTING FROM…"~45,000 mi, complaint #1600254
    • "MY 2012 FORD FOCUS HAS REPEATEDLY BEEN IN FOR SERVICE DO THE THE DUAL CLUTCH TRANSMISSION AS WELL THE THE TRANSMISSION CONTROL MODULE. SINCE I'VE OWNED THE VEHICLE, IT HAS SEEN 2 NEW CLUTCHES AS WELL AS 2 TCMS. OVER THE LIFETIME OF THE VEHICLE IT HAS HAD 5 CLU…"~91,240 mi, complaint #1687595
    • "I OWN A 2012 FORD FOCUS WITH THE MANUAL/AUTOMATIC TRANSMISSION DCT THE CAR NOW HAS 184K HIGHWAY MILES ON IT FORD REPLACED ONE CLUTCH OUT OF THREE REVISIONS. THE CAR SHUDDERS BADLY AND I'M TOLD I NO LONGER QUALIFY FOR REPAIR OF A KNOW ISSUE BECAUSE OF THE MILEA…"~184,000 mi, complaint #1332044
  12. #12

    other

    20 unsafe, 20 annoyance

    40
    incidents
    Typical range: 14,000–70,000 mi

    Median 31,500 mi, based on 27 reports (60% had no usable mileage)

    • "I WAS DRIVING A NEARLY BRAND NEW 2012 FORD FOCUS AT APPROXIMATELY 45-50 MPH WHEN COLLIDED WITH ANOTHER CAR TRAVELING AT LEAST EQUIVALENT IF NOT HIGHER SPEED. I SAW THE OTHER CAR ATTEMPTING PULLING IN FRONT OF ME AFTER FAILING TO STOP AT A STOP SIGN AND I TRIE…"~1,200 mi, complaint #1081406
    • "IN 2012 I PURCHASED THE VEHICLE FROM FUTURE FORD IN SACRAMENTO CALIFORNIA. OVER THE PAST FOUR YEARS, THE CAR HAS PROBLEMS WITH THE TRANSMISSION, PCM MODULE, TRANSMISSION CONTROL MODULE, CLUTCH, STARTER, STEERING WHEEL, ELECTRICAL SYSTEM. I TOOK THE CAR TO TWO…"~26,300 mi, complaint #1287587
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VENT LINERS IN THE REAR WINDOW WERE DETERIORATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE REAR DECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. T…"~50,000 mi, complaint #1010594
    • "TOOK IT IN FOR A RECALL, BUT IT IS STILL DOING THE SAME THING, THEY SAID THEY MAY CHARGE ME THIS TIME IF IT IS SOMETHING DIFFERENT, BUT IT'S NOT ITS DOING THE EXACT SAME THING"~111,000 mi, complaint #1233150
    • "RECALL NOTICE NUMBER18V735 HAS NOT BEEN PERFORMED. I RECEIVED A NOTICE DECEMBER 2018 AND NOTHING HAS HAPPENED. I'M CONCERNED MY VEHICLE HAS AN OPEN ISSUE THAT HASN'T BEEN REMEDIATED. APPARENTLY, FORD HASN'T IDENTIFIED A SOLUTION. WHY HASN'T THIS BEEN RESOL…"~145,500 mi, complaint #1586466
  13. #13

    airbag system

    38 unsafe, 1 annoyance

    39
    incidents
    Typical range: 33,000–80,000 mi

    Median 57,000 mi, based on 52 reports (17% had no usable mileage)

    • "NEW TITANIUM MODEL FOCUS ... AIR BAG LIGHT STARTING COMING ON WHILE DRIVING THE CAR DOWN THE ROAD ... THIS HAPPENED ON SEVERAL OCCASIONS, UNTIL FINALLY THE LIGHT CAME ON AN STAYED ON. DEALER HAS HAD THE CAR FOR 7 DAYS NOW AND STILL UNABLE TO FIX THE ISSUE. *…"~2,201 mi, complaint #924091
    • "FRONT END COLLISION AT APPROXIMATELY 35 MPH. DRIVER AND SOLE OCCUPANT OF THE VEHICLE HIT HEAD DURING THE INCIDENT RESULTING IN A CONCUSSION. DRIVER WAS TRANSPORTED VIA AMBULANCE AS A PRECAUTION. VEHICLE WAS TOTALED AS A RESULT OF THE COLLISION. MILEAGE WAS 390…"~39,040 mi, complaint #1046235
    • "I REAR ENDED SOMEONE YESTERDAY, GOING 25MPH. THE PERSON IN FRONT OF ME STOPPED AND I WAS TRYING TO FIND DIRECTIONS AND DID NOT SEE THEM STOP. THE FRONT OF THE CAR IS SEVERELY DAMAGED, AND I HAVE WHIPLASH PRETTY BAD, BUT THE AIR BAGS DID NOT DEPLOY. "~67,000 mi, complaint #1188030
    • "AIR BAG LIGHT WONT GO OFF TOOK TO DEALER CHARGING 110.00 TO CHECK IT SEEN MANY COMPLAINTS ABOUT THIS."~80,000 mi, complaint #1377157
    • "I WAS INVOLVED IN A CAR ACCIDENT AND MY CAR SLIDE ACROSS A HIGHWAY, HIT A MEDIAN, AND CAME TO A STOP HITTING A TREE HEAD ON. IT DEMOLISHED THE DRIVERS SIDE AND NO AIR BAGS DEPLOYED. I UNHOOKED MY SEAT BELT AND MERELY LEANED AGAINST THE DOOR. TO MY SURPRISE, IT…"~170,000 mi, complaint #1726610
  14. #14

    evap system

    1 stranded, 35 unsafe, 2 annoyance

    38
    incidents
    Typical range: 70,000–130,000 mi

    Median 93,000 mi, based on 34 reports (38% had no usable mileage)

    • "2012 FORD FOCUS FUEL GAUGE READING ERRATIC, SPECIFICALLY INDICATING FULL WHEN NEAR EMPTY. THIS PROBLEM IS ACCOMPANIED BY EMISSIONS CHECK ENGINE CODES PO420 AND PO456. THIS PROBLEM IS IDENTIFIED IN TSBS AS EARLY AS 2013 AS AN "EVAP PURGE VALVE" FAILURE. FALS…"~31,000 mi, complaint #1344237
    • "I'M WRITING ABOUT A PROBLEM THAT I FEEL IS A SAFETY DEFECT. MY CAR STARTED IDLING VERY ERRATICALLY AND THE AMBER ENGINE LIGHT IS ON. THE DEALER SAYS THAT THE VAPOR CANISTER CONTROL SOLENOID FAILED, DRAWING A VACUUM IN THE FUEL TANK WHICH CAUSED THE FUEL TANK T…"~80,000 mi, complaint #1234574
    • "ON YOUR VEHICLE, THE PCM SOFTWARE MAY NOT ADEQUATELY DETECT A STUCK-OPEN CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. IF THE CPV MALFUNCTIONS AND STICKS OPEN, IT CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, POTENTIALLY DEFORMING THE PLAST…"~109,000 mi, complaint #1598648
    • "I RECEIVED A RECALL LETTER IN DECEMBER 2018 STATING A RECALL ON THE CANISTER PURGE VALVE WOULD BE AVAILABLE THE FIRST QUARTER OF 2019. MY CAR HAS STALLED, HAS ISSUES WITH THIS AFFECTED PART AND CANNOT RELY ON MY VEHICLE. THE RECALL HAS NOT BEEN FULFILLED AND I…"~130,000 mi, complaint #1570556
    • "2012 FORD FOCUS SEL HATCHBACK STARTED TO DEVELOP STUTTER AND STALL ON LOW LOAD. COULD BE UNDER COASTING AT 60MPH OR SLOWING TO STOP. THE REVS DROP AND ENGINE STALLS. WHILE COASTING, PUT THE CAR IN N AND RESTARTED ENGINE. WAS OK AFTER THAT. CK ENG LIGHT CAME ON…"~165,000 mi, complaint #1492623
  15. #15

    wiring harness

    1 stranded, 24 unsafe, 6 annoyance

    31
    incidents
    Typical range: 42,500–108,000 mi

    Median 80,000 mi, based on 44 reports (10% had no usable mileage)

    • "EXPERIENCED SUDDEN ELECTRICAL FAILURE (LOSS OF INSTRUMENTS, BRAKE LIGHTS, TURN SIGNALS, HORN, ETC.) - SAME PROBLEM AS DOCUMENTED BY OTHER DRIVERS (FOR EXAMPLES, SEE HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=282965). THIS BEHAVIOR MAKES THE VEHICLE UN…"~5,600 mi, complaint #939384
    • "MY CAR SYNC HAS NOT BEEN WORKING PROPERLY AND MY RADIO WOULD JUST SHUT OFF WHILE DRIVING. I WOULD HAVE TO STOP TURN OFF MY CAR AND TAKE THE KIT WAS DEFINITELY SOMETHING ELECTRICAL BECAUSE I COULD MANIPULATE THE FREQUENCY SOUND BY TURNING THE HEAT ON AND OFF OR…"~46,000 mi, complaint #1149735
    • "LEFT SIDE HEADLIGHT HAS AN INTERMITTENT ISSUE WHERE IT WORKS AND DOESN'T WORK. CHANGED THE BULB AND THE PROBLEM STILL OCCURS. DISCOVERED THE PLUG IN THE WIRING HARNESS THAT GOES TO THE BULB LOOKS CRACKED. THE BULB TESTS OK. THERE HAS NOT BEEN ANY DAMAGE TO THI…"~84,000 mi, complaint #1429864
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STOPPED AND THE 'SERVICE MALFUNCTION ENGINE" INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LEGACY FORD LINCOLN ([REDACTED PHONE], LOCATED AT 13305 US-25E SCENIC, CORBIN, K…"~109,000 mi, complaint #1614303
    • "I BEGAN TO NOTICE MY VEHICLE HAVING LIGHTING ISSUES, INCLUDING DIMMER INSIDE DOME LIGHTS, FLICKERING [REDACTED PLATE], AND IT WAS POINTED OUT TO ME THAT MY BACK UP LIGHTS WEREN'T FUNCTIONAL AT ALL. I WAS PARKED PARALLEL WITH OTHER VEHICLES IN A PARKING LOT. TH…"~176,000 mi, complaint #1706421
  16. #16

    infotainment head unit

    18 unsafe, 12 annoyance

    30
    incidents
    Typical range: 55,500–100,000 mi

    Median 80,000 mi, based on 29 reports (17% had no usable mileage)

    • "RADIO RANDOMLY SCREECHES AT A VERY HIGH FREQUENCY. SOUNDS LIKE A GUN SHOT AT FIRST THEN EAR PIERCING SCREECHING. EVEN DOES IT WHEN THE CAR IS OFF. SEEMS TO MULTIPLE COMPLAINTS REGARDING THIS ON THIS PARTICULAR VEHICLE. THERE IS NO WARNING WHEN THIS OCCURS…"~29,454 mi, complaint #1637843
    • "FACTORY RADIO SYSTEM NO LONGER WORKING. BEFORE GOING COMPLETELY OUT, MADE LOUD NOISES GRADUATING FROM POPCORN POPPING SOUNDS TO THUNDERING BOOMS."~72,000 mi, complaint #1470967
    • "A LOUD ABRUPT THUMP(S) AND/OR HIGH PITCHED SCREECHING SOUNDS COME FROM THE SOUND SYSTEM SPEAKERS. THIS OCCURS WITH THE RADIO IN THE "ON" OR "OFF" POSITION AND MAY LAST A FEW SECONDS UP TO MINUTES. THE SOUND IS VERY LOUD AND UNCONTROLLABLE. THE RADIO IS UNRESPO…"~85,000 mi, complaint #1529304
    • "THE RADIO IN MY 2012 FORD FOCUS SE HAS MALFUNCTIONED. WHILE DRIVING ONE DAY, I HEARD A LOUD POP AND THEN STATIC. IT WAS SO LOUD IT SCARED ME AND I ALMOST HAD AN ACCIDENT. IT HAS DONE THIS NUMEROUS TIMES, EVEN WHEN THE CAR IS TURNED OFF AND THE KEY IS REMOVED F…"~98,000 mi, complaint #1588548
    • "RADIO DON'T WORK MAKE A LOUD SQUEEKING NOISE WHILE DRIVING WHEN OFF"~160,000 mi, complaint #1439046
  17. #17

    wiper and washer

    1 stranded, 18 unsafe, 5 broken, 6 annoyance

    30
    incidents
    Typical range: 38,500–110,500 mi

    Median 63,000 mi, based on 37 reports (20% had no usable mileage)

    • "SEVERAL TIMES THE PASSENGER SIDE WINDSHIELD WIPER HAS SNAPPED OFF, MOST OF THE TIME OCCURRING AT SPEEDS FROM 30 TO 65 MPH"~12,000 mi, complaint #1210772
    • "WINDSHIELD WIPERS STOPPED WORKING DURING HEAVY DOWNPOUR. IT WAS NOT FUSES. *TR"~38,642 mi, complaint #1097250
    • "WHEN I STARTED THE CAR, THE WINDSHIELD WIPERS CAME ON. THE WIPER SWITCH WAS IN THE OFF POSITION. THE WIPERS WOULD NOT STOP. I TURNED THE CAR OFF, AND THE WIPERS WERE STILL GOING. I HAD TO REMOVE THE FUSE TO GET THEM TO STOP. WHEN I PUT THE FUSE BACK IN, THE WI…"~60,000 mi, complaint #1387630
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, BOTH WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO PERFORMANCE FORD LINCOLN BOUNTIFUL (LOCATED AT [REDACTED ADDRESS], BOUNTIFUL, UT 84010, [REDACTED PHONE]) WHERE AN APPOINTMENT WAS…"~116,000 mi, complaint #1568843
    • "WHILE MOVING IF YOU TURN ON THE WINDSHIELDS WIPER FLUID AND THE WINDOWS ARE DOWN THAT FLUID FLOWS INTO THE WINDOW AND CAN SOMETIMES SPLASH I YOUR FACE"~169,000 mi, complaint #1677231
  18. #18

    power windows and locks

    12 unsafe, 5 broken, 3 annoyance

    20
    incidents
    Typical range: 35,500–83,000 mi

    Median 43,000 mi, based on 30 reports (12% had no usable mileage)

    • "VEHICLE CENTRAL LOCKING SYSTEM LOCKED THE CAR WHILE PARKED WITH THE KEYS IN THE IGNITION. LOCKSMITH WAS CALLED TO FORCE ENTRY. ALARM DID NOT ACTIVATE WHEN DOOR WAS OPENED. *TR"~3,100 mi, complaint #932774
    • "BOTH FRONT ELECTRIC WINDOWS WORK INTERMITTENTLY. MOTOR MISFIRED AT 50MPH. *TR"~35,590 mi, complaint #1146256
    • "MY FIRST ISSUE WITH THE VEHICLE IS A MALFUNCTIONING HORN AND FRONT PASSENGER SIDE WINDOW. THEN THE TRANSMISSION FAILED ON ME WHILE I WAS DRIVING. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP FOR SERVICE. FORD REPLACED THE TRANSMISSION AFTER HAVING THE CAR…"~40,000 mi, complaint #1367745
    • "I HAVE A FORD FOCUS 2012 IT HAS POWER LOCK ON THE DOORS. 3 DOORS LOCK WITH THE REMOTE JUST FINE THE DOOR BEHIND THE DRIVERS SEAT WONT EVEN CLOSE. IT OPENS WHEN I TURN CORNERS. THIS IS A SAFETY ISSUES ESPECIALLY WHEN I HAVE SMALL CHILDREN, THIS CAR HAS HAD TWO…"~66,800 mi, complaint #1190461
    • "The contact owns a 2012 Ford Focus. The contact stated that the window motor in the passenger’s side window was no longer functioning while attempting to roll down the window. There was no warning light illuminated. The local dealer was contacted; however, the…"~99,085 mi, complaint #2086062
  19. #19

    seatbelt and pretensioner

    18 unsafe, 1 broken, 1 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=22, median 51,500 mi, no reliable range below 25 reports.

    • "LEFT REAR SEAT BELT BUCKLE NOT BOLTED TO THE CHASIS. *TR"~1,000 mi, complaint #941798
    • "I WAS TRYING TO GET OUT OF MY VEHICLE AND THE SEAT BELT WOULD NOT UNLATCH ITSELF, I TRIED EVERYTHING I COULD, IT WOULD NOT RELEASE, UNTIL I YANKED IT OUT, NOW IT WILL NOT LATCH ALWAYS AND WILL NOT UNLATCH. *TR"~39,140 mi, complaint #999436
    • "THE DRIVER'S SIDE SEAT BELT ON MANY OCCASSIONS WOULD NOT LATCH, WAS DIFFICULT TO LATCH, AND/OR BECAME STUCK AND WOULD TAKE A GREAT AMOUNT OF FORCE TO UNLATCH. THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY ON CITY STREETS. THE VEHICLE WAS TAKEN TO A FORD D…"~50,000 mi, complaint #1410771
    • "SEVERAL MORNINGS IN A ROW MY WIFE SAID SHE EXPERIENCED HAVING TROUBLE PLACING THE SEAT BELT INTO THE CONNECTOR. IT HAD GOT TO THE POINT WHERE SHE WOULD TRY TO FORCE IT IN THERE SOMETIMES IT WOULD CONNECT SOMETIMES IT WOULDN'T. NOW IT DOESN'T CONNECT AT ALL."~109,765 mi, complaint #1391951
    • "REAR PASSENGER SIDE SEAT BELT DOES NOT RETRACT PROPERLY. THE SEAT BELT HAS BARELY BEEN USED OVER THE LIFE OF THE VEHICLE, SO THIS IS NOT A WEAR ISSUE. TOOK VEHICLE TO FORD DEALER IN WASHINGTON, MO, AND THEY STATED THE SEAT BELT MECHANISM WOULD NEED TO BE REPLA…"~160,000 mi, complaint #1691515
  20. #20

    horn

    7 unsafe, 3 broken, 8 annoyance

    18
    incidents

    Commonly reported, insufficient mileage data - n=16, median 103,500 mi, no reliable range below 25 reports.

    • "THE HORN HAS STOPPED WORKING AFTER 31000 MILES, THE RELAY AND FUSE HAVE BOTH BEEN CHECKED AND ARE STILL GOOD. I NOTICED IT WHEN I LOCKED MY CAR, AND THEN WHEN I PRESSED THE PANIC BUTTON THERE WAS NO SOUND AS WELL AS WHEN I PRESSED THE HORN BUTTON. THE HORN S…"~31,110 mi, complaint #1309368
    • "THE HORN HAS STOPPED WORKING. IT WORKED THE FIRST FEW WEEKS WE HAD THE CAR, AND IT NO LONGER WORKS CURRENTLY. FUSES AND RELAYS WERE CHECKED ASSOCIATED WITH HORN FUNCTION VIA OWNERS MANUAL AND WERE NOT THE SOURCE OF THE ISSUE. *TR"~65,600 mi, complaint #1146042
    • "THE HORN QUIT WORKING AT 90XXX MILES. I CHECKED THE RELAY, AND THE RELAY WAS NOT THE ISSUE. I LUCKILY PURCHASED AN EXTENDED WARRANTY THAT PAID FOR THE HORN. BUT I THINK THERE SHOULD BE A RECALLED ISSUED ABOUT THIS BECAUSE A LOT OF PEOPLE WITH THE SAME MAKE AND…"~93,000 mi, complaint #1500849
    • "THE HORN STOPPED WORKING, WITH NO APPARENT CAUSE, IN ALL CAPACITIES. I FIRST NOTICED THE PROBLEM WHEN ATTEMPTING TO USE THE REMOTE LOCKING FEATURE ON THE KEY. LATER, WHILE AT A STOP SIGN IN CITY TRAFFIC, TRYING TO SIGNAL TO ANOTHER DRIVER THEY WERE MAKING A DA…"~120,000 mi, complaint #1485641
    • "THE HORN DOESN'T WORK ALL THE TIME ALONG WITH THE DOORS NOT ALWAYS LOCKING OR UNLOCKING. THE HORN CONCERNS ME DEEPLY. I DON'T HAVE A RADIO HAVEN'T HAD ONE IN A COUPLE OF MONTHS I FILED A COMPLAINT A COUPLE MONTHS AGO. I'M A FORD PERSON AND I REALLY WISH FORD W…"~159,000 mi, complaint #1655123
  21. #21

    engine cooling

    1 stranded, 13 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=15, median 96,000 mi, no reliable range below 25 reports.

    • "VEHICLE LEAKS COOLANT AFTER BEING PARKED IN GARAGE FOR NO REASON. NOTICED THIS PROBLEM WHEN LEAVING AND FINDING A HUGE PUDDLE UNDER CAR AND DRIP SPOTS FROM MOVING THE CAR. WHEN I OPENED THE HOOD THE COOLING RESERVOIR WAS EMPTY. "~34,657 mi, complaint #1191680
    • "GOT THE FUEL SYSTEM RECALL LAST WEEK AND FORD SENT THE DEALERSHIP THE WRONG SOFTWARE. CAR IS PARKED IN GARAGE, SCARED IT ILL OVERHEAT AND LEAVE US STRANDED."~75,000 mi, complaint #1595761
    • "WHILE DRIVING LOCALLY AT SPEEDS LOWER THAN 40MPH OR EVEN STAYING IDLE WHILE USING AC THE ENGINE STARTS TO OVERHEAT AND AN ALERT POPS UP ON THE DASH STATING THAT THE ENGINE HAS OVERHEATED. ONCE AC IS TURNED OFF TEMPERATURE RETURNS TO NORMAL AND NO ISSUES REMAIN…"~96,000 mi, complaint #1395472
    • "ENGINE TEMPERATURE SENSOR MALFUNCTIONS AND SAYS ENGINE IS OVERHEATING WHEN IT IS IN FACT NOT AS WELL AS WHEN IT IS."~120,000 mi, complaint #1495847
    • "2012 FORD FOCUS LOOSING ENGINE COOLANT.WHEN IN MOTION AND IN PARK"~170,000 mi, complaint #1688476
  22. #22

    fuel pump

    6 stranded, 8 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=19, median 74,000 mi, no reliable range below 25 reports.

    • "WHILE LEAVING THE PARKING LOT OF A STORE TO ENTER HIGHWAY, MY FOCUS STARTED SPUTTERING AND THEN SHUT COMPLETELY DOWN LEAVING ME AND MY TWO CHILDREN STRANDED IN THE ROAD. WE GOT HELP TO PUSH IT OUT OF THE WAY WHEN ATTEMPTED TRIES TO START DIDN'T WORK. A TOW TRU…"~13,777 mi, complaint #973950
    • "ON SEPT 8 2014 I WAS DRIVING HOME FROM WORK AND ONCE I GOT OFF THE HIGHWAY I NOTICED THAT MY CAR WAS SLOWING DOWN AND THE BATTERY AND OIL LIGHT WAS ON THE NEXT THING I KNEW MY CAR SHUT OFF I RESTARTED IT AND TOOK IT TO THE DEALERSHIP ( SINCE IT IS STILL UNDER…"~61,000 mi, complaint #1114542
    • "VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND DID NOT TURN BACK ON. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP. THE ELECTRIC FUEL PUMP, FUEL PUMP ASSEMBLY, AND SENDER WAS REPLACED."~73,981 mi, complaint #1702836
    • "AFTER I PUT FUEL IN THE FUEL TANK AND TRY TO START THE CAR HESITATES LIKE IT WANTS TO QUIT. I JUST GOT IT AWAY FROM THE DEALERSHIP WHERE THEY REPLACED FUEL PUMP, FUEL TANK, AND DID A SOFTWARE UPDATE TO THE PCM. AND ALSO REPLACED THE PURGE VALVE. AFTER FUELING…"~109,000 mi, complaint #1524079
    • "VEHICLE WOULD LOSE MOTIVE POWER IN LONG TURNING OFF/ON RAMPS WHEN FUEL LEVEL GOT DOWN TO JUST ABOVE A 1/4 TANK AT FIRST THEN AS TIME PROGRESSED THE SAME ISSUE WOULD OCCUR IN HIGHWAY TRAFFIC. NARROWLY AVOIDED ACCIDENTS ON SEVERAL OCCASIONS DUE TO THIS. VEHICLE…"~169,600 mi, complaint #1629099
  23. #23

    glass and windshield

    12 unsafe, 1 annoyance

    13
    incidents

    Commonly reported, insufficient mileage data - n=17, median 33,000 mi, no reliable range below 25 reports.

    • "THE WINDSHIELD IN MY CAR HAS DISTORTIONS IN IT. SOME ARE VERTICAL, SOME ARE HORIZONTAL. THE FORD DEALER AND FORD CORPORATE CUSTOMER SERVICE HAVE BOTH TOLD ME THAT THIS IS STANDARD FOR THIS MODEL. SINCE ALL MODELS HAVE IT, THERE IS NO WINDSHIELD WITH WHICH IT C…"~553 mi, complaint #905300
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A ROCK STRUCK THE WINDSHIELD, CAUSING THE WINDSHIELD GLASS TO SHATTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED…"~10,000 mi, complaint #955332
    • "THE REAR WINDOW SHATTERED WHILE THE VEHICLE WAS PARKED. I BELIEVE IT WAS FROM THE COLD WEATHER AFTER USING THE REAR DEFROST. *TR"~32,500 mi, complaint #1027115
    • "[XXX] IS MY NAME. THIS ABOUT MY 2012 FORD FOCUS WHICH I BOUGHT IN 2014 WITH 27000 MILES. IN JULY 2020 IT HAS ABOUT 65000 MILES. IT HAS BEEN USED FOR LOCAL DRIVING, NOT FOR COMMUTING. AFTER I DROVE IT SEVERAL THOUSANDS OF MILES I DISCOVERED THAT THERE WAS A L…"~34,000 mi, complaint #1678766
    • "MY REAR WINDSHIELD EXPLODED. IT WAS PARKED. THE CAR WAS RUNNING, I CLOSED THE DRIVER DOOR AND THE WINDSHIELD SHATTERED. IT WAS MADE BY CARLITE. FORD IS NOT SHOWING ANY CONCERN, NOR THE DEALERSHIP. IT'S A VERY EXPENSIVE FIX AND MAKES IT WORSE THAT IT SHATTERED…"~67,000 mi, complaint #1158882
  24. #24

    wheel or rim

    1 stranded, 8 unsafe, 2 broken, 2 annoyance

    13
    incidents

    Commonly reported, insufficient mileage data - n=11, median 39,000 mi, no reliable range below 25 reports.

    • "WHILE TOWING THIS CAR BEHIND MY MOTORCOACH FOUR-TIRES DOWN, PER FORD MANUAL AND CURRENT RV SAFETY PRACTICES, THE FOCUS' PASSENGER-SIDE REAR TIRE HAD A BLOW OUT. THE TIRE CAME COMPLETELY OFF OF THE RIM. ALL FOUR FOCUS TIRES WERE CHECKED TWO DAYS BEFORE AND PR…"~30,000 mi, complaint #1177972
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN EXPLOSIVE ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE. THE CONTACT NOTICED BURNT RUBBER AND SMOKE COMING FROM THE TIRE. THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE…"~39,000 mi, complaint #1236917
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHEN THE DEALER REPAIRED THE FLAT TIRE THEY CONFIRMED THAT THE LUG NUTS NEEDED TO BE REPLACED DUE TO A MANUFACTURERS DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MIL…"~78,000 mi, complaint #986817
    • "THE LUG NUTS ARE SWELLING AND SEPARATING. BECAUSE THEY ARE TWO PART CHROME COVERED. FOR THIS CAR, THE LUGNUTS ARE CUSTOM. IF THEY ARE PLACED BY STANDARD LUG NUTS, THEN THE WHEEL COVER CANNOT STAY ON. THE TWO PART CHROME LUG NUT IS NOT CARRIED AS A STOCK ITE…"~90,000 mi, complaint #1378756
    • "THE CAR USES TWO PART LUGS THAT SWELL AND DEGRADE OVER TIME, AND SOME POINT, CANNOT BE USED TO HOLD ON A WHEEL THAT HAS BEEN REMOVED. THAT CAN BE A HAZARD, FOR EXAMPLE, IF A PERSON NEEDS TO REPLACE A FLAT TIRE ON A HIGHWAY AND THEN CANNOT REATTACH THE LUG N…"~105,000 mi, complaint #1681861
  25. #25

    engine internal

    1 stranded, 11 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=12, median 35,000 mi, no reliable range below 25 reports.

    • "CAR LOST POWER AND ENGINE LIGHT CAME ON WHILE TRAVELING SOUTHBOUND ON I-95. UNDERNEATH PARTS AND LOWER BODY PANELS CAUGHT FIRE AND MELTED. VEHICLE WAS TOWED TO THE PAUL CLARK FORD DEALERSHIP IN YULEE, FL. WHERE IT WAS DISCOVERED THE ENGINE HAD EXPERIENCED A CA…"~32,000 mi, complaint #1163423
    • "THE VEHICLE WAS PARKED WITH THE ENGINE OFF. A FIRE SPONTANEOUSLY BEGAN IN THE ENGINE COMPARTMENT. THE VEHICLE WAS IN SERVICE FOR 14 MONTHS, BOUGHT NEW AND UNDER A MAINTENANCE CONTRACT. NO PREVIOUS ISSUES. *TR"~35,000 mi, complaint #1001044
    • "I GOT INTO MY CAR AFTER WORK AND NOTICED THE CHECK ENGINE LIGHT ON, AS I LEFT THE PARKING LOT OF MY JOB AND HEADED TOWARDS THE FREEWAY WHICH IS ACROSS THE STREET, MY CAR WOULD NOT ACCELERATE . I COULD ONLY REACH SPEEDS OF 40 MPH AND THE CAR BEGAN TO SHAKE AND…"~36,649 mi, complaint #1167857
    • "ALREADY HAVE AN OPEN INVESTIGATION WITH YOU GUYS ALREADY. I JUST WANTED TO ADD ON ANOTHER ISSUE. AFTER GETTING THE CAR SERVICED FOR TRANSMISSION ISSUES,OT SEEMS LIKE THE CAR RIDES WORSE THAN IT DID BEFORE. IT IDLES REALLY ROUGH. THE CAR SHAKES VIOLENTLY. IT'S…"~93,000 mi, complaint #1715346
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY LOST POWER AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK FRACTURED. AS A RESULT, THE CONTROL MODULE AND THE ENGINE B…"~150,000 mi, complaint #1214902
  26. #26

    brake hydraulics

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=15, median 47,000 mi, no reliable range below 25 reports.

    • "I WAS DRIVING IN STOP AND GO TRAFFIC IN A CONSTRUCTION ZONE. WE WERE STOPPED, THEN IT LOOKED LIKE THE TRAFFIC WAS MOVING SO I STARTED MOVING, I WAS ONLY IN FIRST GEAR THEN THE JEEP IN FRONT OF ME STOPPED SUDDENLY, SO I HIT THE BRAKES, BUT I DIDN'T STOP I JUST…"~26,137 mi, complaint #1213666
    • "BRAKE LIGHT CAME ON ,CHECKED AND FLUID LOW IN BRAKE FLUID CONTAINER. THIS IS JUST AFTER I MONTH OIL AND SERVICE DONE ON THE CAR. FILLED IT AND TOW DAYS LATER COME ON AGAIN.TOOK TO FORD DEALER IN MY TOWN AND THEY SAID IT WAS A LEAK AROUND THE BREAK PUMPING AR…"~32,000 mi, complaint #1050653
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE REVERSING AT 4 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED TO THE FLOORBOARD, FAILING TO SLOW THE VEHICLE. THE VEHICLE WAS TAKEN TO FRASER FORD SALES LTD ([REDACTED ADDRESS] W, OSHAWA, ON L1J…"~78,000 mi, complaint #1412384
    • "WHILE DRIVING ON THE HIGHWAY I PRESSED ON THE BRAKES AND THE CAR ACCELORATATED FROM 58 TO 80. I HAD TO PUMP THE BRAKES BEFORE IT FINALLY STOPPED. ANOTHER TIME I WAS APPROACHING A STOP SIGN AND PRESSED THE BRAKE AND IT BEGAN TO ACCELERATE, I PUMPED THE BRAKES…"~118,900 mi, complaint #1601346
    • "BREAKS FAILED. WAS DRIVING STRAIGHT ON A CITY ROAD THAT IS ALSO DEEMED A HIGHWAY AND WAS APPROACHING A STOP LIGHT. TRIED TO STOP GOING APPROX 15 MPH FELT A CLICK AND THEN NOTHING, BRAKES DID NOT ENGAGE."~140,000 mi, complaint #1634862
  27. #27

    interior trim

    9 unsafe, 2 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=16, median 27,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHENEVER THERE WAS SUN SHINING ON THE DASHBOARD, THE REFLECTION WOULD BLIND HER VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE…"~5,000 mi, complaint #946757
    • "THE CHROME METALLIC TRIM ON THE STEERING WHEEL PEELING OFF AROUND THE EDGE. SHARP METAL HAS CAUSED NUMEROUS CUTS TO THE DRIVER'S HANDS. *TR"~20,000 mi, complaint #1022316
    • "THE ALUMINUM TRIM ON THE STEERING WHEEL WHERE THE DRIVER CAN REST HANDS IS SPLINTERING OFF. IT IS SHARP AND JAGGED METAL. IT CUT THREE OF MY FINGERS DEEPLY. FORD WILL NOT WARRANTY THIS EVEN THOUGH MANY MANY OWNERS ARE COMPLAINING OF THE DEFECT. *TR"~30,000 mi, complaint #1031975
    • "THE CHROME METALLIC TRIM ON THE STEERING WHEEL BEGAN PEELING OFF AROUND THE EDGE. PIECES OF SHARP METAL CUT INTO MY FINGERTIPS ON A NUMBER OF OCCASIONS. *TR"~37,000 mi, complaint #995693
    • "THE CHROME TRIM ON THE STEERING WHEEL HAS BEGUN TO PEEL IN MULTIPLE PLACES. THIS WAS BROUGHT TO MY ATTENTION AFTER SOME OF THE PEELED AREAS LACERATED MY FINGERS WHILE DRIVING, CAUSING ME TO ABRUPTLY PULL MY HAND OFF OF THE STEERING WHEEL AND SWERVE THE VEHICLE…"~49,500 mi, complaint #1238326
  28. #28

    abs module

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=16, median 62,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE SITTING AT A RED LIGHT, SHE ATTEMPTED TO ACCELERATE BUT THE PARKING AID MALFUNCTION, CHECK ENGINE AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT T…"~33,300 mi, complaint #1027237
    • "I WAS DRIVING AT A STEADY SPEED OF [REDACTED ADDRESS]. I WAS GRADUALLY SLOWING DOWN AS I WAS COMING TOWARDS AN INTERSECTION AND GRADUALLY APPLYING THE BRAKE. THE CAR WAS GOING AT ABOUT 10 MPH AND THEN I ATTEMPTED TO ACCELERATE AS I WAS ABOUT TO DRIVE ON PASS…"~39,662 mi, complaint #1175040
    • "WHEN HARD BRAKING AND HITTING A BUMP IN THE ROAD, THE BRAKE PEDAL WILL TRAVEL FURTHER, ALMOST TO THE FLOOR AND IT FEELS LIKE I WILL NOT STOP. FOR A WHILE AFTERWARDS THE BRAKE PEDAL WILL STILL TRAVEL FURTHER MAKING YOU FELL LIKE YOU WILL NOT STOP. TALKED TO THE…"~60,000 mi, complaint #1498951
    • "WHEN PLACING PRESSURE ON THE BRAKES TO SLOW DOWN OR STOP YOU HEAR/FEEL A CRUNCHING SOUND. IT NEVER DID THAT BEFORE NOW IT DOES IT EVERY TIME YOU USE THE BRAKES. I HAVE TAKEN IT TO 3 DIFFERENT GARAGES TO BE CHECKED AND GOT BACK THAT MY BRAKES WAS FINE. ONE GARA…"~109,000 mi, complaint #1497823
    • "THE BRAKE PEDAL WILL GO TO THE FLOOR. BASED ON MY RESEARCH FORD HAS A PROBLEM WITH THE ABS BRAKE PUMP WHICH CAUSES THE BRAKES TO GO SOFT. THE PEDAL HAS A LONG TRAVEL IS VERY SLUGGISH TO RESPOND. IN MY OPINION THIS IS A EXTREME SAFETY ISSUE. I BELIEVE FORD SHOU…"~139,500 mi, complaint #1600997
  29. #29

    alignment and pull

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "IN MY BRAND NEW 2012 FORD FOCUS WHILE DRIVING AT SPEEDS ABOVE 50MPH IT IS INCREDIBLY HARD TO KEEP THE CAR IN IT'S LANE WITHOUT CONSTANT ADJUSTMENT OF THE STEERING WHEEL. IT FEELS LIKE YOU'RE BEING BUFFETED BY STRONG WINDS ON BOTH SIDES OF THE VEHICLE. I'M AFRA…"~700 mi, complaint #875931
    • "AFTER GETTING MY CAR BACK FROM DEALERSHIP WHERE THEY REPROGRAMMED THE TRANSMISSION THE CAR WOULD WONDER FROM LEFT TO RIGHT AT FREEWAY SPEEDS AND THE STEERING FELT UNSTABLE. *TR"~1,000 mi, complaint #942827
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS 5,800 MILES. THE CONTACT STATED THAT WHEN STOPPED ON A HILL AND HAVING TO RELEASE THE BRAKE THE VEHICLE ROLLS BACK WARDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT IT WAS NATURAL FOR THE VEHICLE TO DO…"~5,800 mi, complaint #907641
    • "AFTER TCM RECALL REPLACEMENT THE STEERING WOULD WANDER. BY THIS I MEAN LOOSE WHEEL AT HIGH SPEEDS WITH TOUGH SPOTS. NEW TIRES AND ALIGNMENT HAVE BEEN DONE WITH NO CORRECTION OF THIS PROBLEM. FORD WILL NOT ADMIT AN ISSUE AND WILL ONLY DIAGNOSE AFTER I AGREE TO…"~80,000 mi, complaint #1237389
    • "PULLS TO THE RIGHT. STEERING GETS HARD TO TURN. I WAS IN ASHVILLE N.C TRAFFIC WHEN IT HAPPEN IN 3 LANES TRAFFIC FINAL WAS ABLE TO GET SIDE OF THE ROAD.SCARED HELL OUT OF ME.CALL FORD,THEY SAID THERE IS NO RECALL FOR THIS"~132,686 mi, complaint #1365700
  30. #30

    catalytic converter

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=15, median 100,000 mi, no reliable range below 25 reports.

    • "BOUGHT 11/9/2012 SIX MONTHS LATER REC'D EMISSION RECALL, 1YR LATER WOULD NOT START, DEAD IN GROCERY PARKING, DEALER SAID EMISSION AGAIN, 2ND YR RADIO WENT OUT, 3RD YR CATALYLICT CONVERTER NEED TO BE CHANGED, 5/16/2017 WAS CHARGED $1805.72, SAID NOT EMISSION BU…"~35,000 mi, complaint #1550595
    • "I'M STILL MAKING PAYMENTS ON MY 2012 FORD FOCUS SE. 3 DAYS AFTER BUYING IT THE CHECK ENGINE LIGHT CAME ON SAID CATALYST COVERTER IS PLUGGED UP. NOW THE TRANSMISSION IS MISSING UP. IT HAS NEVER ONE TIME PASSED THE EMISSIONS CONTROL TEST SINCE OWNING IT. T…"~89,000 mi, complaint #1741544
    • "CHECK ENGINE LIGHT IS ON AND IT WAS SAID THAT THE CATAYLIC CONVERTER NEEDS TO BE REPLACED."~100,000 mi, complaint #1669101
    • "WE PURCHASED A 2012 FOCUS FOR OUR 18 YEAR OLD DAUGHTER AS HER FIRST CAR. THE CHECK ENGINE LIGHT IS ILLUMINATED AND THE CAR SHUDDERS AS YOU ACCELERATE LIKE ITS SHIFTING GEARS BUT IT'S A VERY AGGRESSIVE JERK. ONCE IT REACHES CERTAIN SPEED IT DRIVES SMOOTHLY BUT…"~101,000 mi, complaint #1609397
    • "CANISTER PURGE VALVE RECALL (CPV) AND PRIOR POWERTRAIN AND PCM RECALL ISSUES. HISTORY INVOLVING POWERTRAIN, PCM AND CPV. CHECK ENGINE LIGHT (CEL) CAME ON A FEW YEARS AGO AND THE CAR COULD NOT RESTART. COULD HAVE HAD AN ACCIDENT. RECENTLY, IN THE SUMMER 2019, C…"~151,000 mi, complaint #1601231
  31. #31

    sunroof

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "NOTICED AFTER RAIN I HAD WATER IN MY CAR.AFTER CAREFUL INSPECTION BY MY SON, HE NOTICED THE SUNROOF, WAS ROTTING OUT.I CALLED FORD IN CLAREMONT, NH AND THEY SAID BRING IT IN. FINALLY GOT IT IN AND SAID NOTHING WAS WRONG,IT CONTINUED TO HAVE WATER IN EVERY TIM…"~3,800 mi, complaint #1086419
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SUNROOF SHATTERED CAUSING GLASS TO FALL INTO THE VEHICLE. THE CONTACT ALSO STATED THAT THE SUNROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TA…"~11,200 mi, complaint #957584
    • "SUNROOF EXPLODED. JUST DRIVING ALONG A CITY STREET AT APPROX. 45 MPH AND A LOUD BANG SOUNDED. ALL MY WINDOWS ARE CLOSED, AC IS ON 2, AND SUDDENLY I HEAR WIND. I CRACK THE DIVIDER BACK A BIT, AND I SEE THE HOLE AND SHATTERED GLASS. LITERALLY HAPPENED TO ME…"~45,000 mi, complaint #1292378
    • "MY WIFE WAS DRIVING THE VEHICLE ON THE FREEWAY. SHE HAD OPENED AND CLOSED THE SUNROOF ABOUT AN HOUR BEFORE THE INCIDENT. THERE WAS A LOUD POPPING/BANGING NOISE AND THE SUNROOF SHATTERED. GLASS SHARDS COVERED THE INSIDE OF THE CAR, SOME OF THEM WERE SHARP. WHEN…"~46,000 mi, complaint #1206378
    • "WHILE DRIVING AT 40 MPH, WEATHER CLEAR 80 DEGREES, MY SUNROOF EXPLODED/SHATTERED. I CHECKED TO SEE IF IT HAD BEEN HIT BY A ROCK OR OBJECT AND NONE WERE SEEN."~136,800 mi, complaint #1324576
  32. #32

    tire failure

    7 unsafe, 2 broken

    9
    incidents

    Commonly reported, insufficient mileage data - n=15, median 27,000 mi, no reliable range below 25 reports.

    • "I PURCHASED A BRAND NEW 2012 FORD FOCUS ON 2/20/2013. ON SUNDAY, APRIL 21, 2013, WHILE IT WAS SITTING PARKED IN MY DRIVE WAY, I NOTICED THAT THE FRONT PASSENGER TIRE HAD A RATHER SIZEABLE "BUBBLE" IN THE SIDEWALL. FEARING THAT IT COULD BURST, I DECIDED THAT…"~1,750 mi, complaint #975202
    • "THE VICTIM OF THE FATALITY WAS DRIVING NORTHWEST ON RTE 84 AT 1:58 PM ON 9/26/14 WHEN SHE HIT THE MEDIUM STRIP AT THE CORNER OF DODGE RD IN HAMPTON FALLS, N.H.. THE RIGHT FRONT TIRE HAD A BLOW OUT AND SHE THEN HAD A ROLL OVER ACCIDENT. SHE WENT THROUGH THE G…"~13,000 mi, complaint #1117856
    • "DRIVING A 2012 FORD FOCUS AVIS RENTAL AT APPROXIMATELY 5 MPH IN A LOWE'S PARKING LOT. I TURNED TO PARK THE VEHICLE AND THE SIDEWALL OF THE LEFT FRONT TIRE, A CONTINENTAL -CONTI 215/55/16-CONTI PRO, BRUSHED THE CONCRETE CURBING AND THE SIDEWALL BLEW. THE TIRE…"~26,890 mi, complaint #1038348
    • "IN JUNE 2012, MY DAUGHTER WAS DRIVING AND HER FRONT PASSENGER TIRE EXPLODED. THIS WAS THE 3RD SET OF NEW TIRES WE HAD PLACED ON THIS VEHICLE (BY 30,000 MILES - AVERAGING 10,000 MILES PER SET OF TIRES). THEN IN JULY 2012, SHE WAS DRIVING HOME AND STARTED TO SKI…"~31,000 mi, complaint #939823
    • "HAD JUST TURNED ONTO OUR RURAL STREET, DOING APPROXIMATELY 10 MPH, WHEN I HEARD A LOUD POP/EXPLOSION. THE LEFT FRONT TIRE HAD BLOWN OUT. REMOVING THE TIRE, 1/3-1/2 OF THE SIDEWALL NEXT TO THE RIM HAD BLOWN OUT IN A LINE AROUND THE TIRE. THERE IS A RECALL ON TH…"~117,280 mi, complaint #1542617
  33. #33

    key fob and immobilizer

    1 stranded, 6 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "I TURN THE KEY AND THE FOCUS DOESN'T START. AT FIRST THE DEALER SAID THE PROBLEM WAS WITH THE KEY - THEY WERE RECEIVING AN ERROR MESSAGE. THE SECOND TIME, THE PROBLEM WAS WITH THE PART THAT READ THE KEY AND THEY REPLACED IT. THE THIRD TIME THEY SAID THEY DID…"~40,000 mi, complaint #1107775
    • "THE CAR SAT FOR ABOUT 2 HOURS IN MY DRIVEWAY AND WHEN I WENT TO START IT BACK UP, IT WOULDN'T START. LIGHTS CAME ON, BUT THE ENGINE WOULD NOT TURN OVER. UPON FURTHER RESEARCH, IT LOOKS AS IF IT IS A PROBLEM WITH THE KEY FOB PROGRAMMING, AND NOT THE ALTERNATOR…"~51,560 mi, complaint #1216824
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT FAILED TO START AND THE KEY WAS NOT RECOGNIZED IN THE IGNITION. ALSO, THE 6 SPEED AUTOMATIC TRANSMISSION FAILED TO SHIFT APPROPRIATELY AND THE CONTACT HAD TO TURN THE VEHICL…"~60,000 mi, complaint #1381730
    • "I HAD MY CAR TOWED TO MY MECHANIC BECAUSE OF IT HAS BEEN NOT STARTING/HESITATING TO START WHEN IN PARK. I ALSO TRIED SWITCHING TO NEUTRAL AND ATTEMPTED TO START AND GOT NOTHING. MY MECHANIC RAN A DIAGNOSTIC TEST AND ITS COMING UP WITH A SECURITY CODE ISSUE STA…"~96,000 mi, complaint #1389663
    • "The contact owns a 2012 Ford Focus. The contact stated that the doors of the vehicle would intermittently fail to lock when engaged with the key fob. The contact received a recall notification for NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) and t…"~153,000 mi, complaint #1788120
  34. #34

    throttle and pedal

    7 unsafe, 1 annoyance

    8
    incidents

    Commonly reported, insufficient mileage data - n=16, median 16,000 mi, no reliable range below 25 reports.

    • "WHEN IN STOP AND GO TRAFFIC, THE VEHICLE LUNGES WHENEVER YOU GO BACK AND FORTH FROM THE ACCELERATOR TO THE BRAKE, NEARLY CAUSING SEVERAL ACCIDENTS. *TR"~5,800 mi, complaint #947321
    • "UPDATE 05/20/2013 THIS VEHICLE KEEPS GETTING WORSE: ?REVERSE DOES NOT WORK VERY WELL AS IT TAKES A LONG TIME TO FUNCTION. ON A SLIGHT DECLINE THE CAR ROLLS FORWARD AND REVERSE HAS DIFFICULTY ENGAGING. ?FROM A STOP AT A STOP SIGN OR RED LIGHT, THE CAR WILL A…"~16,000 mi, complaint #980578
    • "TRIED TO TAKE OFF AT STOP LIGHT. WHEN I HIT THE ACCELERATOR THE CAR JERKED REAL HARD BUT BARELY ROLLED. THEN THE RPM WENT TO 5000-5500 AND IT TOOK OFF REAL FAST. *TR"~23,000 mi, complaint #1088150
    • "I HAVE A PROBLEM WITH MY FORD FOCUS 2012 SE WHICH IS BEST DESCRIBED AS GAS PEDAL OR THROTTLE DELAY IN MY OPINION. I WAS MAKING A RIGHT HAND TURN INTO TRAFFIC AND WHEN I PUSHED DOWN ON THE GAS PEDAL. IT WAS A SECOND LATER I REALIZE I NEEDED TO PUSH DOWN HARDER…"~23,000 mi, complaint #1053684
    • "I HAVE A FORD FOCUS 2012 SE WITH WINTER AND COMFORT PACKAGES. MY VEHICLE SUDDENLY SWAPPED UP FROM 79 MPH TO 81 MPH WHEN I PRESSED THE DOWN BUTTON TO SLOW THE CAR. *TR"~68,850 mi, complaint #1066945
  35. #35

    unintended acceleration

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=14, median 19,000 mi, no reliable range below 25 reports.

    • "I WAS STOPPED, AT A PARKING LOT EXIT, WAITING TO ENTER A THOROUGHFARE, ENGINE IDLING, WITH MY FOOT LIGHTLY ON THE BRAKE. SUDDENLY, THE CAR ACCELERATED FORWARD, INTO THE TRAFFIC LANE, AS THOUGH SOMEONE HAD PRESSED THE ACCELERATOR PEDAL TO THE FLOOR, OR NEARLY S…"~500 mi, complaint #948125
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWE…"~12,917 mi, complaint #927189
    • "TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 2 MPH AND ATTEMPTING TO PARK, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND DROVE OVER THE SIDEWALK AND CRASHED INTO A WALL. NO WARNING INDICATORS WERE ILLUMINATED. IT WAS UNKNOWN IF AN…"~25,000 mi, complaint #1191709
    • "WHEN IDLING - MY FORD FOCUS WILL OFTEN RANDOMLY ACCELERATE, AFTER A FEW MOMENTS IT THEN BOTTOMS OUT COMPLETELY, NEARLY STALLING. THIS ALSO HAPPENS WHEN I'M BRAKING INSTEAD OF DECELERATING IT WILL ACCELERATE AND JERK THE CAR TERRIBLY STRAINING THE BRAKES MAKING…"~107,000 mi, complaint #1643308
    • "THE VEHICLE SHUDDERS FROM A COMPETE STOP OR ACCELERATING THIS HAS HAPPENED SINCE PURCHASE OF THE VEHICLE. MOST RECENTLY THE CAR WILL ACCELERATE WHEN DRIVING OR IN WORST CASES WHILE BRAKING. THE VEHICLE HAS RAMPED UP TO 6000RPM WHILE BRAKING GOING DOWN HILL. UP…"~137,000 mi, complaint #1588421
  36. #36

    hv system fault reduced power

    2 stranded, 5 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=12, median 11,000 mi, no reliable range below 25 reports.

    • "I WAS DRIVING DOWN A BUMPY ROAD AT 40MPH THIS MORNING, CAME TO A STOP AT A STOP SIGN, ATTEMPTED TO TURN RIGHT AND MERGE ONTO A BUSY HIGHWAY WITH AN 50MPH SPEED LIMIT, THE CAR STARTED TO GO AND THEN ALL POWER CUT OUT WITHOUT WARNING AND THE "STOP SAFELY NOW" AN…"~2,000 mi, complaint #992611
    • "I HAVE A 2012 FORD FOCUS ELECTRIC VEHICLE. I HAVE HAD IT FOR LESS THAN NINE MONTHS. IN THAT TIME, WE'VE HAD THE "STOP SAFELY NOW" MESSAGE SIX TIMES. WHEN THIS MESSAGE HAPPENS, YOU HAVE NO OPTION...THE CAR SHUTS DOWN COMPLETELY, REGARDLESS OF WHERE YOU ARE. THR…"~6,099 mi, complaint #1006226
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS FOUND THAT THE HIGH VOLTAGE CABLE HAD FAILED.…"~7,500 mi, complaint #1008404
    • "WHILE DRIVING THROUGH UPTOWN CHARLOTTE, THE CAR GAVE A "STOP SAFELY NOW" ALERT AND THE CAR LOST POWER. IT COASTED ENOUGH TO ROLL TO THE RIGHT LANE AND THEN DIED. I COULD NOT GET THE WARNING FLASHERS TO WORK. I TRIED FOR ABOUT 7 MINUTES TO GET THE CAR TO TURN…"~15,900 mi, complaint #1009731
    • "I WAS DRIVING HOME WHEN A LIGHT MESSAGE ON MY DASH CAME ON SAYING "HILL START ASSIST NOT AVAILABLE" AND THE CAR LOST COMPLETE POWER TO THE WHEELS, MOTOR REVVED BUT I WASN'T GOING ANYWHERE. I TRIED PUTTING IN A SPORT MODE TO SEE IF COULD SHIFT VIA TOGGLE SWITCH…"~54,125 mi, complaint #1108255
  37. #37

    trunk or liftgate

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I TURNED ONTO A RESIDENTIAL STREET THAT HAS A STEEP GRADE. AS I ACCELERATED UPHILL, THE TRUNK OPENED WITHOUT ANY INPUT FROM MYSELF (DRIVER AND SOLE OCCUPANT OF THE VEHICLE). THE DOORS AND TRUNK WERE LOCKED AT THE TIME OF OCCURRENCE. THERE WERE A FEW ITEMS IN T…"~3,475 mi, complaint #917490
    • "THE TRUNK LID OPENS WHILE DRIVING. IT HAS HAPPENED ABOUT 7 TIMES DRIVING AT VARIOUS SPEEDS INCLUDING HIGHWAY SPEEDS. I HAVE BROUGHT IT TO THE FORD DEALER TO CHECK FOR PROBLEMS. NO PROBLEM IS EVER FOUND BUT IT CONTINUES TO HAPPEN. NOTE THE ONLY WAY TO NORMALL…"~46,000 mi, complaint #1248677
    • "TRUNK OPENS WHILE DRIVING - HIGHWAY AND CITY STREETS. HAS HAPPENED 3 TIMES IN THE LAST 2 WEEKS."~89,800 mi, complaint #1524115
    • "THE TRUNK LID OPENS RANDOMLY. IT OPENS WHENEVER THE CAR IS STARTED OR TURNED OFF(WHILE THE KEYS ARE TAKEN OUT), WHEN SHIFTING BETWEEN GEARS, AND WHEN THE CAR IS FIRST SET INTO MOTION. IT HAS NOT OPENED WHILE DRIVING AT FULL SPEED BUT WORRIED THAT IT COULD HAPP…"~99,000 mi, complaint #1495995
    • "The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the trunk latch disengaged, causing the trunk to open unexpectedly. The contact stated that the failure had occurred 3 times within a month. The dealer was contacted a…"~132,000 mi, complaint #2064045
  38. #38

    battery and charging

    4 stranded, 2 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "VEHICLE STARTED BUT RAN VERY ROUGH.TURNED OFF IGNITION AND RESTARTED AND MY TOUCH SCREEN CAME UP BUT THEN EVERY THING WENT BLACK. TRIED TO RESTART BUT NO IGNITION,NO HEADLIGHTS NO RADIO AND COULD NOT EVEN PUT IT IN NEUTRAL. TOWING SERVICE HAD TO JUMP BATTERY T…"~15,169 mi, complaint #933032
    • "WITH LESS THAN 21K MILES ON THE CAR AND THE ALTERNATOR, IT SEIZED UP, TORE THE PULLEY OFF, AND SHREDDED THE BELT AND LEFT MY CAR DEAD. I WAS DRIVING ON THE FREEWAY AND HEARD A METALLIC GRINDING AND JINGLING SOUND. HAD I NOT BEEN ABLE TO EXIT WHEN I DID, I MIGH…"~20,750 mi, complaint #1384070
    • "WE HAVE A 2012 FOCUS. FROM DAY 1, WE HAVE HAD PROBLEMS WITH THE BATTERY GOING DEAD, WITHIN JUST A DAY. WE HAVE HAD IT IN NUMEROUS DEALERSHIPS, WITH NO RESOLVE OF THE PROBLEM. AFTER HAVING HAD ENOUGH, WE TOOK IT TO A SPECIALIST WHO HOOKED IT UP TO A DIAGNOSTIC…"~40,000 mi, complaint #1658588
    • "I WAS DRIVING DOWN A ROAD AND ALL OF A SUDDEN MY CAR WOULDN'T GO I KEPT STEPPING ON THE GAS AND THERE WAS NO THROTTLE POWER. I TURNED OF THE MAIN STREET AND LET THE CAR GLIDE TO A COMPLETE STOP. PRAYING THAT THE GARBAGE TRUCK WOULD STOP CAUSE MY CAR WAS BARE…"~53,622 mi, complaint #1095921
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTING TURNED OFF AND THE BATTERY SAVING WARNING MESSAGE ILLUMINATED. SHORTLY AFTER, THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHIC…"~155,000 mi, complaint #1599695
  39. #39

    ev drive unit or inverter

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "OUR 2012 FORD FOCUS ELECTRIC TOTALLY SHUTDOWN AFTER RECEIVING THE STOP SAFELY NOW WARNING ALERT. CAR SHUT DOWN IN TRAFFIC WITHIN 30 SECONDS OF RECEIVING THE WARNING. WE HAD NO TIME TO REACT OR PULL THE CAR SAFELY TO THE SIDE OF THE ROAD. THIS IS CLEARLY A SAFE…"~7,400 mi, complaint #996945
    • "THIS IS REGARDING FORD FOCUS ELECTRIC 2012. I WAS PULLING OUT OF MY OFFICE PARKING LOT AND DRIVING AT ABOUT 5 MPH. I GOT THE 'STOP SAFELY NOW' WARNING AND WITHIN A FEW SECONDS THE CAR STOPPED AND I COULD NOT DRIVE ANY MORE. FORTUNATELY, IT WAS THE INTERNAL STR…"~8,010 mi, complaint #1003204
    • "STOP SAFELY NOW - FORD FOCUS ELECTRIC I HAVE HAD THIS FORD FOCUS SINCE NEW AND HAVE HAD AT LEAST 5 INCIDENTS OF "STOP SAFELY NOW" WARNING WHICH RENDERS THE CAR POWERLESS FOR AT LEAST A FEW MINUTES. THIS HAS OCCURRED IN SITUATIONS SUCH AS IN LEFT HAND TURN…"~19,000 mi, complaint #1387625
    • "WHILE DRIVING FORD FOCUS ELECTRIC, CAR ALERTED ME TO STOP SAFELY NOW, WHILE DRIVING IN TRAFFIC WITHOUT ANY PRIOR WARNING. TYPICALLY THIS OCCURS WHEN THERE IS AN ISSUE WITH THE CAR AND IT WAS UNEXPECTED WHILE DRIVING IN TRAFFIC. THE DEALER WHILE WORKING WITH FO…"~64,959 mi, complaint #1606228
  40. #40

    lighting exterior

    4 unsafe, 2 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE REFLECTIVE CAP THAT SAYS "FORD" INSIDE THE FRONT PASSENGER SIDE HEADLIGHT ASSEMBLY FELL DOWN, DISALLOWING THE HEADLAMP BEAM TO BE DIRECTLY IN FRONT OF THE CAR CAUSING VISIBILITY PROBLEMS. "~30,150 mi, complaint #1114031
    • "THE VEHICLE DIP BEAM BULB (LOW BEAM HEADLIGHTS) BURN OUT, ON AVERAGE EVERY THREE TO FOUR MONTHS. WE HAVE REPLACED SAID BULBS (BOTH LEFT LOW BEAM AND RIGHT LOW BEAM) AT LEAST SIX TIMES IN THE APPROXIMATE TWO PLUS YEARS WE HAVE OWNED SAID VEHICLE. MOST RECENT…"~68,000 mi, complaint #1443078
    • "THE HEADLIGHT HOUSING SOCKET MELTED IN NOVEMBER 2018, CAUSING THE LAMP TO FAIL AND THE REPLACEMENT OF THE HOUSING. AFTER REPLACING THE SOCKET AND BULB, THE SAME THING JUST HAPPENED (MARCH 31, 2019). THE HEADLAMP IS UNUSABLE UNLESS HOUSING AND BULB ARE COMPLET…"~70,000 mi, complaint #1553831
  41. #41

    software or update

    5 unsafe, 1 annoyance

    6
    incidents

    Commonly reported, insufficient mileage data - n=14, median 48,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR UNLOCKED AND OPENED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COM…"~37,000 mi, complaint #1254504
    • "I WAS SLOWING DOWN TO PULL INTO A FREEWAY ON RAMP TURN LANE, AND THE CAR SUDDENLY LURCHED. IT KEPT DOING THIS OVER THE COURSE OF 3 MONTHS ON AND OFF WHEN WE WOULD DRIVE AT SLOWER SPEEDS. WE TOOK IT INTO THE FORD DEALERSHIP, AND THEY SAID IT WAS A COMPUTER…"~45,000 mi, complaint #1030030
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE AND THE RADIO FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT A SOFTWARE UPDATE WAS N…"~68,000 mi, complaint #1325289
    • "CAR WAS RUNNING FINE AND THE VEHICLE LOST POWER AND SLOWED TO A CRAWL. AFTER SITTING AWHILE IT STARTED UP AGAIN ONLY TO LOOSE POWER AGAIN. WAS TOLD IT WAS THE COMPUTER, THEN THE BATTERY, THEN THE TRANSMISSION. NOW BEING TOLD THAT IT WAS THE TCM VOLTAGE BEING T…"~80,000 mi, complaint #1077875
    • "IT SEEMS AS THE TRANSMISSION NEEDS REPROGRAM THE BODY CONTROL MODULE WITH UPDATED SOFTWARE IT SEEMS TO BE STUCK ON S INSTEAD OF NORMAL DRIVE AND IT HAS PROBLEMS WHEN ACCELERATE AND SHIFT"~149,242 mi, complaint #1622591
  42. #42

    stability and traction control

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=15, median 32,000 mi, no reliable range below 25 reports.

    • "I PURCHASED A BASIC FORD FOCUS IN 02/2012, THE CAR HAS NO ABILITY TO TURN OFF THE TRACTION CONTROL SYSTEM. THIS CAUSED ME TO BECOME STUCK IN ABOUT 2 TO 3 INCHES OF SNOW AND SUBSEQUENTLY CAUSED ME TO HAVE MY REAR BUMPER DAMAGED WHEN I WAS PULLED OUT BY A GOOD S…"~4,900 mi, complaint #963962
    • "PULLING ON TO A MAIN STREET IN THE RAIN, WHEN I TRIED TO ACCELERATE MOVE ALONG WITH THE SPEED OF TRAFFIC THE WHEELS STARTED SPINNING AND THE CAR STARTED A LOUD BANGING NOISE AND LURCHING. I WAS HAVING DIFFICULTY CONTROLLING THE VEHICLE AND HAD TO RELEASE THE A…"~13,000 mi, complaint #1023871
    • "I HAVE A 2012 FORD FOCUS SEL WITH 30K MILES. THE TRACTION CONTROL ON THIS VEHICLE IN SNOW IS HORRIBLE! WHEN THE CAR IS IN LIGHT SNOW THE TRACTION CONTROL KICKS ON AND THE CAR LOSES POWER.. I HAVE GOTTEN STUCK IN THE MIDDLE OF THE ROAD BECAUSE THE WHEELS WILL N…"~30,000 mi, complaint #1047125
    • "I HAVE A 2012 FORD FOCUS SE WHICH IS STILL COVERED UNDER MY 70,000 MILE WARRANTY. I HAD PROBLEMS WITH MY TRACTION CONTROL SYSTEM WHILE TRYING TO GET OUT OF A PARKING LOT. MY REAR BRAKES AUTOMATICALLY LOCKED UP CAUSING ME TO BECOME STRANDED DURING A SNOW STORM…"~36,000 mi, complaint #1040176
    • "TAKATA RECALL EVERYTIME I TAKE OFF IN MY CAR IT JURKS ALL THE TIME LIKE IT WAS TRYING TO CATCH TO MOVE INTO NEXT YEAR IT JURKS AS I DRIVE DOWN THE ROAD AND WHEN I STOP AT A RED LIGHT ,AND A STOP SIGN IT JURKS AND THEN CUTS OF SO I HAVE TO PUT THE CAR IN PARK T…"~123,000 mi, complaint #1588434
  43. #43

    engine mounts

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE MOTOR MOUNT FRACTURED CAUSING THE MOTOR TO DETACH FROM THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIRS SINCE IT WAS NOT A DEFECT…"~1,300 mi, complaint #892785
    • "I WAS DRIVING AROUND 10MPH AND GETTING INTO A TURNING LANE WHEN THE FRONT PASSENGER SIDE OF MY CAR HIT THE MEDIAN WHICH WAS NO HIGHER THEN A CURB. AFTER HITTING THE MEDIAN THE ENGINE MOUNTS BROKE OFF AND PART OF THE ENGINE FELL OFF THE CAR. THE IMPACT CAUSED N…"~14,500 mi, complaint #898991
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MOTOR MOUNTS FRACTURED. AS A RE…"~92,000 mi, complaint #1069157
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON APPROACHING A STOP AND DEPRESSING THE BRAKE PEDAL, THE MOTOR DROPPED OUT OF THE VEHICLE WITHOUT WARNING. THE MOTOR FELL ON TOP OF THE AXLE AND KNOCKED THE AXLE LOOSE. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE O…"~110,000 mi, complaint #1606404
  44. #44

    starter

    2 stranded, 3 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE CAR WAS OPERATING FINE UP TO THE POINT AFTER IT WAS PARKED AT A NEARBY STRIP MALL. AFTER RETURNING TO THE CAR, THE CAR WOULD NOT START. THE DASH LIGHTS COME ON, RADIO WORKS, ETC BUT THE STARTER ACTED LIKE IT WAS NOT EVEN GETTING POWER. I THOUGHT THE VEHICL…"~38,987 mi, complaint #1144148
    • "IGNITION SWITCH FAILED TO START VEHICLE PROMPLY PROBLEM PROGRESSED UNTIL TODAY 12/10/2014 CAR WOULD NOT START AT ALL. *TR"~55,000 mi, complaint #1138160
    • "I WAS DRIVING TO GET ON THE FREEWAY AND AS I TRIED TO ACCELERATE IT WOULD NOT GO ANY HIGHER IN SPEED OF 25MPH AND THEN IT SPEEDS UP DRASTICALLY. I PARKED IT AND LATER THAT DAY CAR WOULD NOT START AFTER 15 MINUTES CAR TURNED ON WITHOUT PROBLEMS THEN I DROVE IT…"~67,000 mi, complaint #1360655
    • "RECENTLY I'VE HAD AN ISSUE WITH THE STARTER. THE DASH STATED THE CAR BATTERY WAS LOW, I HAVE THE CAR TAKEN TO A LOCAL MECHANIC WHERE THE BATTERY IS TESTING THAT IT IS GOOD. THE CAR WILL START IN THE MORNINGS AFTER RESTING AND I DON'T DRIVE AS MUCH AS JUST TO B…"~111,085 mi, complaint #1315114
  45. #45

    steering column

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I HAVE A PROBLEM WITH THE CLOCK SPRING, CONNECTS POWER TO THE STEERING WHEEL CONTROLS, CRUISE CONTROL, SYNC, AND MORE IMPORTANTLY THE AIR BAG. I HAVE ALREADY HAD THE CLOCK SPRING REPLACED 2 TIMES, I NEED IT REPLACED AGAIN. DRIVING DOWN THE HIGHWAY THE CRUISE…"~66,000 mi, complaint #1230995
    • "THE METALLIC TRIM ON THE COLUMN IS PEELING, EVER SO SLIGHTLY, BUT ENOUGH TO HAVE LEFT MY KNUCKLES AND FINGERS BLOODY AND IN PAIN ON MORE THAN ONE OCCASION WHEN I TURN. I ASKED THE FORD DEALER FOR HELP, HOWEVER, WAS TOLD I NEED TO SPEND $500 FOR A NEW CONSOLE.…"~80,000 mi, complaint #1424426
    • "POWER STEERING FAILURE, CAUSING THE CAR TO LOOSE POWER STEERING WHILE THE CAR WAS IN MOTION ON A HIGHWAY. THE PROBLEM WAS INTERMITTENT AND WAS INITIALLY RESOLVED BY RESTARTING THE CAR. HOWEVER, A WEEK AFTER THE PROBLEM FIRST STARTED (AND LESS THAN 50 DRIVING M…"~84,000 mi, complaint #1297825
    • "OVER THE COURSE OF A YEAR, AN INDICATOR WARNING MESSAGE KEPT COMING ON ABOUT THE POWER STEERING MANUAL ASSIST, WHICH TURNS OUT TO BE A DEFECT IN THE STEERING COLUMN. TURNING THE CAR ON AND OFF SOLVED THE ISSUE AT THE BEGINNING. BUT THEN WHILE I WAS ON THE ROAD…"~98,000 mi, complaint #1519791
  46. #46

    suspension struts shocks

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "VEHICLE VIBRATES ON ROAD AT HIGHWAY AND NON-HIGHWAY ROAD AS WELL. FEELS LIKE FRONT-END WILL FALL OFF. CLUNKING AND VIBRATION FROM FRONT-END. MULTIPLE SERVICE ATTEMPTS FROM FORD DEALERS AND MULTIPLE FRONT SUSPENSION SERVICE REPAIRS; HOWEVER, PROBLEM REMAINS. TE…"~5,000 mi, complaint #1004354
    • "THE TRUNK LID IS OUT OF ALIGNMENT THE VEHICLE SHUDDERS AT ACCELERATION MAJOR SUSPENSION WORK REQUIRED DO TO ENGINEERING AND PRODUCTION ENGINE SHUDDERS AND CLUNKS WHEN SHUTTING OFF ROUGH IDLE AND ENGINE MISSES. PROBLEMS ARE INCONSISTENT . *TR"~7,000 mi, complaint #928382
    • "MY CAR SHAKES VIOLENTLY WHENEVER I MAKE TURNS. IT SHAKES AND HAS TROUBLE GOING FORWARD WHENEVER I DRIVE AFTER A STOP LIGHT TURNS GREEN. THESE THINGS ALWAYS HAPPEN."~105,000 mi, complaint #1688378
    • "WHILE ROUNDING A TURN GOING UP HILL MY CAR STARTED SHIMMYING, AND STUDDERING. AT THAT POINT I AM LOSING POWER. WHEN PULLING INTO TRAFFIC IT IS ALSO DOING IT. I AM AFRAID IT'S GOING TO CAUSE AN ACCIDENT."~121,100 mi, complaint #1695240
  47. #47

    ac compressor and refrigerant

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS AN ABNORMAL SOUND FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT IT COULD BE THE AIR CONDITIONER COMPRES…"~51,000 mi, complaint #1200678
    • "THE AC COMPRESSOR IN MY 2012 FORD FOCUS BLEW UP TODAY. THE SERVICE DEPARTMENT TOLD ME IT HAD BEEN COMING APART FOR A WHILE AND IT HAS NOW DESTROYED THE ENTIRE AC SYSTEM. I WAS ALSO INFORMED THAT THIS PROBLEM IS NOT ISOLATED TO MY AC. EVEN IF I WANTED TO DRIVE…"~63,000 mi, complaint #1096116
    • "The contact owns a 2012 Ford Focus. The contact stated while the vehicle was charging, the cooling system continued to stay on and failed to decrease the battery temperature. The contact stated no warning light was illuminated. The contact also stated when att…"~75,000 mi, complaint #1807151
  48. #48

    noise or vibration unspecified

    2 unsafe, 2 annoyance

    4
    incidents

    Commonly reported, insufficient mileage data - n=15, median 40,000 mi, no reliable range below 25 reports.

    • "WHEN MAKING A LEFT TURN FROM A MAIN ROAD ONTO A SIDE STREET I ENCOUNTER MASSIVE GRINDING NOISES COMING FROM WHAT SOUNDED LIKE MY LEFT FRONT TIRE AREA. I THOUGHT MAYBE IT WAS MY IMAGINATION. FROM THEN ON THERE IS INTERMITTENT NOISES COMING FROM THAT AREA (SOU…"~6,750 mi, complaint #928267
    • "WHEN GOING ABOUT 55 MPH MY CAR STARTS TO GET VERY LOUD, NOTHING SEEMS TO BE WRONG IT'S AS IF THERE'S A LEAF BLOWER INSIDE THE VEHICLE. AS I SLOW DOWN, USE THE BRAKES, THE SOUND SLOWLY GETS MORE QUIET."~101,000 mi, complaint #1521435
    • "The contact owns a 2012 Ford Focus. The contact stated while driving 15 MPH, the vehicle started shaking and vibrating. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The manufacturer was contacted and stated that the VIN was not u…"~115,000 mi, complaint #1848958
  49. #49

    parking brake

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE EMERGENCY BRAKE CAME OFF (COMPLETELY). FORD IS BACK? I DO NOT THINK SO IF THEY OVERLOOK IMPORTANT ASPECTS OF THE CAR. *TR"~751 mi, complaint #918124
    • "VEHICLE ROLLS BACKWARD WHILE AT A STOP, I DID NOT REALIZE I WAS ROLLING AND BUMPED THE CAR BEHIND ME WHILE AT A STOP LIGHT. GRADE AT STOP LIGHT IS 99% LEVEL GROUND. HAS CONSISTENTLY ATTEMPTED TO ROLL BACKWARDS AT ALL STOPS THEREAFTER, DEALER HAS SERVICED ISSUE…"~2,147 mi, complaint #1103752
    • "RECALL DONE --NOT FIXED ABC CONTROL SYSTEM. STILL ROLLS BACK AT INCLINE. ACCIDENT PARKING LOT STOPPED SHIFTED FROM DRIVE TO PARK (THOUGHT) OPEN DOOR STEPPED OUT CAR STARTED ROLLING BACK JUMPED BACK IN NOT TO GET RUN OVER TO HIT BRAKE PEDAL. FRONT DOOR OPE…"~13,225 mi, complaint #936652
  50. #50

    backup camera

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BACK UP CAMERA MALFUNCTION. WILL WORK EVERY NOW AND THEN. WILL FLASH WITH BLACK SCREEN AND GREEN LINE. AT TIMES THE PICTURE WILL BE UPSIDE DOWN. AT TIMES IT WON'T WORK AT ALL. CAR SENSORS WILL GO OFF WITH RAIN AND OR SNOW. THE MEDIA SCREEN AT TIMES WILL NOT SH…"~80,000 mi, complaint #1707650
  51. #51

    brake booster

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I PUT MY 2012 FORD FOCUS IN PARK AND LEFT THE MOTOR RUNNING. I GOT OUT OF MY CAR TO REMOVE A BOX OF DONATIONS AT A LOCAL SALVATION ARMY WHEN THE CAR STARTED TO ROLL FORWARD. I JUMPED BACK INTO MY CAR TO STOP IT FROM ROLLING INTO THE PERSON IN FRONT OF ME AND…"~8,000 mi, complaint #953414
    • "I PURCHASED MY CAR IN JUNE 2012. I HAVE HAD TO REPLACE THE CLUTCH THREE TIMES DUE TO ISSUES. I HAVE HAD TO HAVE THE ROOF LINER REINSTALLED AS IT HAD COME LOOSE. NOW, ONLY A MONTH AFTER THE $700 REPAIR FOR THE ROOF, I AM NOW TOLD TO PAY $950 TO REPAIR MY BRAKE…"~29,500 mi, complaint #1253185
  52. #52

    corrosion and rust

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS RUST ON THE BODY AND SUBFRAME OF THE VEHICLE. IN ADDITION, THE SEAT BELT RETRACTOR FRACTURED THREE TIMES. THE SEAT BELT RETRACTOR WAS REPAIRED, BUT FORD DECLINED TO REPAIR THE RUST. THE…"~67,513 mi, complaint #1225060
    • "The contact owns a 2012 Ford Focus. The contact stated following repair work on the transmission, the contact was advised by the dealer to pick up the vehicle. The dealer informed the contact that the vehicle was not test driven because of extreme rust to the…"~123,000 mi, complaint #1941702
  53. #53

    engine oil consumption

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE LEAKED A SMALL AMOUNT OF OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,971. "~9,971 mi, complaint #1065828
    • "CONSISTENT OIL LEAK; TRANSMISSION LAGGING ON SHIFTS WHEN STARTING OUT FROM STOPS; TRANSMISSION NOT SHIFTING PROPERLY"~29,977 mi, complaint #1594633
  54. #54

    instrument cluster

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE FUEL GAUGE READS MUCH HIGHER LEVELS THAN ARE ACTUALLY IN THE TANK. THE GAUGE WILL ACTUALLY GO UP FROM THREE QUARTERS TO FULL IN A 20 MILE RIDE. I DO HAVE PICTURES DOCUMENTING THIS. THE ONLY TIME THE GAUGE SEEMS TO BE CORRECT IS UPON STARTING THE VEHICLE FI…"~7,000 mi, complaint #881136
    • "TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE IN WHICH THE VARIOUS INSTRUMENT CLUSTER GAUGES FLASHED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER MORE THAN FIVE TIMES, BUT THEY COULD NOT DUPLICATE OR R…"~10,000 mi, complaint #1255070
    • "FUEL GAUGE SUDDENLY INACCURATE- SHOWING FULLER THAN IT SHOULD BE. NOTICED DISCREPANCY AFTER DRIVING A SHORT DISTANCE, SHOPPED AND PLANNED TO GET GAS ON THE WAY HOME. WHEN I STARTED THE ENGINE THE GAUGE WENT FROM 1/2 FULL TO 3/4 FULL. IT REMAINED 3/4 FULL…"~78,100 mi, complaint #1567592
  55. #55

    cruise control conventional

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CRUISE CONTROL WON'T ENGAGE. SOMETIMES IT WILL WORK BUT MOST THE TIMES IT DOESN'T"~45,000 mi, complaint #1266872
  56. #56

    driveshaft axle cv

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE SHUTTERS SHAKES AND LACKS ACCELERATION WHEN STARTING FROM A STOP. THIS HAS BEEN AN ON GOING ISSUE THAT HAS ALMOST CAUSED SEVERAL ACCIDENTS. IN FEBRUARY 2014, I WAS DRIVING DOWN MY STREET TO DRIVE MY DAUGHTER TO SCHOOL AND WE HEARD A LOUD GRINDING NOISE…"complaint #1048608
    • "THE AXEL ON MY PASSENGER SIDE OF THE VEHICLE HAS BROKEN TWICE. WHILE DRIVING ON THE CITY STREET IT JUST RANDOMLY BROKE WITHOUT ANY WARNING. I WAS AT A STOP SIGN WHEN I TRIED TO TAKE OFF TO RESUME DRIVING THE CAR WOULD NOT MOVE. "complaint #1547543
  57. #57

    engine head gasket

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2012 Ford Focus. The contact stated that while driving the vehicle overheated. Additionally, the contact stated while accelerating the vehicle shakes and shutters. There were no warning lights illuminated. The vehicle was taken to the local…"~41,260 mi, complaint #1753738
    • "THE CAR HAS 70,000 MILES ON IT. IT HAS HAD 3 OIL LEAKS (1 OIL PAN & 2 HEAD GASKET); I HAVE ALSO HAD TO HAVE THE CLUTCH REPLACED TWICE. THE FIRST TIME WAS DUE TO SHUDDERING AND THE SECOND TIME WAS DUE TO A TRANSMISSION MALFUNCTION CODE. THE TWO CLUTCHES WERE RE…"~70,000 mi, complaint #1284909
  58. #58

    heater core and blower

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN I TURN ON THE INTERIOR HEATER, THE SELECTOR SWITCH THAT DIRECTS THE AIR TO WINDSHIELD, PANEL, OR FLOOR, WILL NOT SEND HEATED AIR TO THE FLOOR. IT MAKES A VERY LOUD NOISE OF AIR BEING FORCED THROUGH A TIGHT OPENING, BUT THE HEAT DOES NOT GO TO THE FLOOR AN…"~39,521 mi, complaint #1160462
    • "MY HEATER BOX FAILS TO DEFROST MY WINDSHIELD AND I HAVE TO DANGEROUSLY TRY TO WIPE THE FOG OFF THE WINDSHIELD BY HAND TO BE ABLE TO SEE. WITHOUT THE AIR TO CLEAR IT OFF AND THE WINDSHIELD FOGGING OVER IT IS EXTREMELY DANGEROUS TO EVERYONE. THE FIRST TIME THE…"~105,000 mi, complaint #1328756
  59. #59

    seat mechanism

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AS I WAS GOING AROUND A CORNER TO ENTER THE FREEWAY SOMETHING BROKE IN THE SEAT BACK AND THERE ISN'T MUCH SUPPORT ANY LONGER."~86,000 mi, complaint #1323803
  60. #60

    adas autonomous driving system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • ""DRIVER ASSIST FAULT" AGAIN. THIS IS THE 4TH INSTANCE THAT IS HAPPENED IN 3 WEEKS - WHERE MY CAR SUDDENLY POWERS OFF WHILE I AM BEHIND THE WHEEL. THE LAST THREE TIMES IT HAPPENED WHILE MY CAR WAS IN REVERSE MOTION. TODAY, IT HAPPENED WHILE I WAS IN DRIV…"~89,401 mi, complaint #1356941
  61. #61

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT TEST DROVE A 2012 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE PARALLEL PARKED WITH THE ACTIVE PARK ASSIST SYSTEM ENGAGED THE VEHICLE SUDDENLY ACCELERATED IN REVERSE AND CRASHED INTO A PARKED VEHICLE. THE CONTACT STATED THE BRAKE AND ACCELE…"complaint #882501
  62. #62

    ev charging system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVE A FORD FOCUS BEV ( BATTERY ELECTRIC VEHICLE), 2012. I CAME OUT FROM WORK AND UNPLUGGED MY CAR FROM THE CHARGING POST AND GOT INTO IT AS USUAL TO GO HOME. I PRESSED THE START BUTTON AND A MECHANICAL WARNING WINDOW CAME UP ON THE DASH. I CLOSED IT AND THE…"~5,800 mi, complaint #1014110
  63. #63

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Somethings going on with the Fuel injectors when I’m at a red light it seems like the car is ready to turn off. When the light turned green and I try to accelerate it jerks.. I went to for dealership (Ford) they stated it was the transmission brackets m, so I…"complaint #1757254
  64. #64

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "#01. THE PANEL LIGHT ARE NOT WORKING IN MY 2012 FORD FOCUS HATCHBACK SE - THE FUEL WARNING LIGHT DOES NOT WORK EITHER WAY - STATIONARY OR IN MOTION, THE LOW FUEL WARNING LIGHT DOES NOT COME ON. I NEED FURTHER ASSISTANCE IN TROUBLESHOOTING FOR THIS VEHICLE. TO…"~106,275 mi, complaint #1695714
  65. #65

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE TURNING THE STEERING WHEEL, MY LEFT HAND MIDDLE FINGER WAS SLICED OPEN BY A SILVER TRIM PIECE AROUND THE HORN/RADIO CONTROL AREA. SPECIFICALLY, THE SILVER PIECE IS LIKE A FOIL TYPE COVERING WITH A RAISED EDGE WHICH IS SHARP LIKE A RAZOR BLADE. ONCE I W…"~40,440 mi, complaint #1024310
  66. #66

    paint and clearcoat

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE FORD FOCUS 2012 SE HATCHBACK, SPORT SUSPENSION. THE CHROME SURFACE ON THE STEERING WHEEL BEGAN TO PEEL OFF AND FLAKE SOON AFTER PURCHASE. THE SHARDS ARE METALLIC AND SHARP, AND HAVE CUT MY FINGER WHILE DRIVING. THE PROBLEM IS A MAJOR IRRITANT SINCE THIS…"~1,000 mi, complaint #1202172
  67. #67

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2012 Ford Focus. The contact stated that while the vehicle was parked in the driveway, there was a puddle of liquid with an abnormal odor underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the de…"~138,000 mi, complaint #2075378
  68. #68

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2012 Ford Focus. The contact stated that upon starting the vehicle, the engine started to shake violently; occasionally, causing the vehicle to shut off unexpectedly. The contact was able to restart the vehicle. There was no warning light il…"~81,000 mi, complaint #2074012
  69. #69

    unknown

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "UNKNOWN. I am aware of at least 2 recalls on my vehicle and took it to Long McArthur in Salina to have the recalls fixed in late summer 2023. As of this date, Long McArthur has not notified me the parts have come in to fix the recalls properly and I am still d…"complaint #2016029
  70. #70

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY CAR BEGAN MAKING REALLY LOUD HUMMING THAT GOT LOUDER AS I DROVE FASTER. ON OCCASION I WOULD FEEL IT 'SLIP' AT HIGH SPEEDS BUT I KNEW IT WASN'T THE TRANSMISSION. IT TURNED OUT THAT ALL 4 SETS OF THE WHEEL BEARINGS WERE LOCKING UP . BECAUSE THE BEARINGS ARE S…"complaint #1646041

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 12E035000, 12V149000, 13V335000, 16V643000, 18V735000, 19V515000, 20V331000, 26V369000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD FOCUS directly.