2011 FORD FOCUS
What owners reported to NHTSA, ranked by how often and how seriously.
This is complaint data, not a random sample.
It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.
Component ranking
- #1
door latch and hinge
19 unsafe, 1 broken, 1 annoyance
21incidentsTypical range: 37,500–94,000 miMedian 52,000 mi, based on 25 reports (19% had no usable mileage)
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO UNLOCK BOTH MANUALLY OR WITH THE KEY FOB. THE CONTACT HAD TO CRAWL INTO THE PASSENGER SEAT AND EXIT THROUGH THE FRONT PASSENGER SIDE DOOR. THE DE…"~5,000 mi, complaint #1106943
- "THE DRIVER SIDE DOOR WILL NOT LATCH AND NOT LOCK. I HAVE TO DRIVE THE CAR HOLDING THE DOOR WITH ONE HAND AND HOLDING THE OTHER HAND ON STEERING"~34,000 mi, complaint #1262519
- "RIGHT FRONT & REAR DOORS WILL NOT ALWAYS UNLOCK FROM INSIDE OR OUT. CANNOT UNLOCK REAR DOOR BY PULLING UP ON THE DOOR LOCK AS IT WILL NOT MOVE. LOCK ISSUES ARE DIFFICULT TO DIAGNOSE BECAUSE IT IS SPORADIC. RADIO SPEAKERS ON LEFT SIDE COME ONE & OFF. HESITATES…"~48,000 mi, complaint #1233448
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK. YEARS LATER, THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE CONTACT HAD TO TIE DOWN THE DOOR TO KEEP IT CLOSED. THE CONTACT CALLED LIBERTY FORD PARMA HE…"~88,254 mi, complaint #1505798
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD NOT OPEN FROM INSIDE THE VEHICLE, EXCEPT FOR THE FRONT PASSENGER DOOR. ALSO, THE KEY FAILED TO OPEN THE VEHICLE'S DOORS WHEN LOCKED. THE VEHICLE WAS TAKEN TO FORD GROVES ([REDACTED…"~180,067 mi, complaint #1475639
- #2
power windows and locks
10 unsafe, 1 broken
11incidentsCommonly reported, insufficient mileage data - n=19, median 50,000 mi, no reliable range below 25 reports.
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHEN THE LOCK BUTTON WAS DEPRESSED ON THE FOBIK KEY, THE DOORS LOCKED BUT WHEN THE UNLOCK BUTTON WAS DEPRESSED THE FRONT AND REAR PASSENGER SIDE AND REAR DRIVER SIDE DOORS FAILED TO UNLOCK. THE CO…"~9,000 mi, complaint #1265074
- "MY DOOR LOCKS ON ONE OR MULTIPLE DOORS FAILED TO UNLOCK BY ANY MEANS, REPEATEDLY AND INTERMITTENTLY. I DID TAKE IT TO THE FORD DEALER IN TWIN FALLS, IDAHO AND THEY WOULDN'T FIX ANYTHING UNTIL I COULD PROVE IT. I DID DRIVE TO THE DEALER WHEN IT HAPPENED AND THE…"~25,000 mi, complaint #996625
- "SUDDENLY THE POWER WINDOWS AND POWER MIRRORS STOPPED WORKING. MY VEHICLE IS A 2011 FORD FOCUS SE AND I DON'T BELIEVE I SHOULD BE HAVING THESE PROBLEMS. *TR"~42,600 mi, complaint #1044450
- "I HAVE A 2011 FORD FOCUS AND ABOUT A YEAR AGO THE DOOR LOCKS STARTED RANDOMLY STICKING. THE PROBLEM STARTED WITH THE DRIVER DOOR IT WOULD NOT UNLOCK AND NOW IT IS ALL THE DOOR LOCKS. THE PROBLEM IS SO BAD I CANNOT EVEN UNLOCK THE DOOR MANUALLY. THIS IS NOW A V…"~56,000 mi, complaint #1071775
- "THE DOORS ARE LOCKING IT WON'T UNLOCK WITH THE KEY I'VE CALLED A LOCKSMITH. I'VE HAD TO CRAWL OUT THE WINDOW TWICE SAFETY ISSUE FORD IS ORDERING PARTS OF COURSE MY WARRANTY IS EXPIRING EVEN THE EXTENDED ONE I WILL HAVE TO PAY FOR THIS SAFETY ISSUE. *TR"~65,000 mi, complaint #1077933
- #3
transmission automatic
9 unsafe
9incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=8)
- "I WAS DRIVING FROM HOUSTON TO THE WOODLANDS GOING HOME FROM WORK. NOTICED THE RPM KEPT REVVING UP AND I COULDN'T CONTROL THE SPEED. THE WRENCH LIGHT CAME ON. I HAVE TAKEN GOOD CARE OF THIS CAR. HAVE HAD PROBLEMS WITH THE RPM METER AND MY ENGINE BEFORE. RON CAR…"~47,000 mi, complaint #1030479
- "WITH LESS THAT 70000 MILES ON THE CAR MY TRANSMISSION STARTED TO GO OUT ON ME. I HAVE SINCE HAD THE TRANSMISSION REPLACED AS IT IS UNDER WARRANTY, AND LESS THAN A WEEK AFTER GETTING IT FIXED IT WAS ALREADY STARTED TO GO ON ME AND HAS GOTTEN PROGRESSIVELY WORSE…"~65,000 mi, complaint #1478878
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD BANGING NOISE EMITTED FROM THE TRANSMISSION CAUSING THE VEHICLE TO JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE…"~67,000 mi, complaint #1108415
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE SHUTTERED AND HESITATED,…"~84,719 mi, complaint #1275326
- "The contact owns a 2011 Ford Focus. The contact stated while driving at approximately 35 MPH, the wrench symbol was illuminated. The contact stated that the vehicle was vibrating and shaking and there was an abnormal sound coming from underneath the vehicle. T…"~159,000 mi, complaint #1943103
- #4
throttle and pedal
6 unsafe
6incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=8)
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH THE VEHICLE STARTED TO JERK VIOLENTLY AND STALLED. THE CONTACT MENTIONED THAT THE POWER TRAIN WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WH…"~10,700 mi, complaint #933661
- "VEHICLE STALLED WITH OUT WARNING WHILE IN HEAVY TRAFFIC NEARLY CAUSING AN ACCIDENT. DEALER SAID IT WAS A THROTTLE BODY. *TR"~43,300 mi, complaint #1003861
- "JUST FOR THE RECORD-THE MILEAGE AND SPEED OF THE INCIDENT IS PROBABLY NOT ACCURATE AS I CANNOT REMEMBER EXACTLY WHEN THE ISSUE HAPPENED NOR THE MILEAGE AT THAT TIME. THE VEHICLE IS LESS THAN 3 YEARS OLD AND IT STARTED HAPPENING IN 2013. VEHICLE HAS ALWAYS BE…"~45,000 mi, complaint #1040745
- "WHEN THE CAR IS IDLING WHETHER IN PARK OR DRIVE, IT WILL LOSE POWER AND I NOTICE THE RPM NEEDLE BOUNCES ALL OVER THE PLACE. I HAVE HAD THE CAR COMPLETELY DIE ON ME 3 DIFFERENT TIMES AS I HAVE STARTED TO ACCELERATE. LUCKILY ALL 3 TIMES WERE WHEN I WAS LEAVING…"~47,000 mi, complaint #1386334
- "THROTTLE BODY WENT OUT ON MY 2011 FORD FOCUS SES WHILE DRIVING. BROUGHT IT INTO HUB CITY FORD IN LAFAYETTE, LA FOR THEM TO LOOK AT IT. FIRST TRIP, CLEANED THE THROTTLE BODY AND SAID IT SHOULD HAVE PERFORMED LIKE NEW. AS I WAS LEAVING THE PARKING LOT, THE WRENC…"~52,000 mi, complaint #1044620
- #5
wiring harness
4 unsafe, 2 annoyance
6incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=9)
- "I FIRST BEGAN HAVING PROBLEMS WITH THE TURN SWITCH GOING OFF THEN BACK ON. THEN AT A LATER DATE THE GAS GAUGE BEGAN TO REFLECT VARYING MESSAGES. AIR CONDITIONER WOULD STOP RUNNING THEN BEGIN AGAIN. I TOOK IT IN TO FORD GARAGE BUT THEY COULD FIND NOTHING WRONG…"~17,614 mi, complaint #1054610
- "THE ELECTRICAL COMPONENTS ARE NOT REGISTERING CORRECTLY. THE ODOMETER AND THE MILES TO EMPTY DO NOT AGREE. THE AC WILL CUT OFF THEN BACK ON. THE WIPER BLADES WILL ONLY WORK ON HIGH BUT LATER CORRECT. THE MILES PER GALLON ARE NOT CORRECT. IT WILL REGISTER 34.8…"~25,568 mi, complaint #1237860
- "I HAVE A SERIOUS ELECTRICAL PROBLEM IN MY FORD FOCUS 2011. DURING THE DAY TIME THE DASH LIGHTS THAT ARE SUPPOSED TO COME ON AT NIGHT WHEN YOU CUT THE LIGHTS ON COME ON DURING THE DAY TIME AND WON'T CUT OFF WHICH CAUSES THE BATTERY IN MY CAR TO GO DEAD. I'VE AL…"~36,996 mi, complaint #1166208
- "DRIVERS LOW BEAM HEADLIGHT DOES NOT WORK DUE TO FAILURE IN UNDER DASH FUSE BOX/ SMART JUCTION BOX"~65,492 mi, complaint #1259371
- "MY VEHICLE HAS DISPLAYED AN INTERMITTENT BUT INCREASING ISSUE WITH ELECTRICAL COMPONENTS. IT STARTED WITH A WARNING ON THE DASH (INCLUDING THE WARNING CHIME) ABOUT A TIRE PRESSURE MONITOR FAULT, AND SPREAD TO INCLUDE MANY AND VARIOUS WARNING LIGHTS. THESE INC…"~100,000 mi, complaint #1179823
- #6
power steering hydraulic
4 unsafe
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "BACKING UP THE WHEEL BARELY TURNS AND IT LOCKS UP WHILE BACKING UP, MAKING TURNS, THE WHEEL LOCKS UP AS I MAKE TURNS LEFT AND RIGHT I'LL BRING IT TO THE SHOP SEVERAL TIMES BUT THIS ISSUE PERSISTS EVERY YEAR I BUY A NEW POWER STEERING SYSTEM EVERY YEAR. I HAVE…"~150,000 mi, complaint #1693788
- "The contact owns a 2011 Ford Forcus. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagno…"~150,000 mi, complaint #2206549
- #7
tire failure
4 unsafe
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=5)
- "FORD FOCUS TIRES 2011 FORD FOCUS PROBLEMS WITH TIRES/SUSPENSION AND WARRANTIES PURCHASED 2011 FORD FOCUS NEW 20 MONTHS AGO (WITH KUMHO TIRES, EVIDENTLY INSTALLED AT FACTORY) AND IT HAS HAD REGULAR DEALER(S) MAINTENANCE. TOOK TO PURCHASING DEALER - (LUTHER)…"~35,366 mi, complaint #950561
- "LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT REGARDING HIS RECENT EXPERIENCE WITH HIS 2011 FORD FOCUS AND HIS CONCERN THAT THE TIRES ARE DEFECTIVE BY DESIGN; PLEASE REPLY TO THE ATTENTION OF SHERRY KUNTZ. *SMD THE CONSUMER STATED AT 42,000 MILES THE…"~42,000 mi, complaint #970805
- "EXCESSIVE TIRE WEAR. WENT TO ROTATE TIRES AND FOUND WEAR BANDS SHOWING. LESS THAN 19,000 MILES ON 60,000 MILE TIRES. ORIGINAL TIRES WORE OUT FAST, AND THOUGHT IT TO BE PREVIOUS OWNER OR CHEAP TIRES. WAS ABLE TO REPLACE ON TIRE WARRANTY, BUT FAILURE WAS IMMINEN…"~51,604 mi, complaint #1344589
- #8
airbag system
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT WAS DRIVING 25 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE SEAT BELTS DID NOT RESTRAIN PROPERLY AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S CHEST ABRUPTLY STRUCK THE STEE…"~13,000 mi, complaint #896418
- #9
alignment and pull
2 unsafe, 1 annoyance
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=6)
- "SINCE NEW THIS CAR HAS BEEN EXTREMELY HAZARDOUS TO DRIVE ON SLICK ROADS. THE REAR END ROUTINELY STEPS OUT OR SLIDES OUT UNEXPECTEDLY EVEN WHEN DRIVING IN A STRAIGHT LINE. EVEN ON DRY PAVEMENT THE REAR END HAS A SENSATION OF STEPPING OUT WHEN CORNERING. THE…"~5,000 mi, complaint #1313421
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND BOTH REAR TIRES WERE WORN BECAUSE THE ALIGNMENT WAS NOT PROPERLY CONFIGURED. THE CONTACT ORIGINALLY TOOK THE VEHICLE TO THE DEALER WHERE THE TIRES WERE ROTATED BUT TO NO…"~11,304 mi, complaint #919644
- "THE CAR HAS POOR STEERING, POOR SUSPENSION CONTROL OVER BUMPS, AN ACKNOWLEDGED BUT UNREPAIRED TRANSMISSION MOUNT, SEVERE ALIGNMENT ISSUE, TIRES ARE FEATHERED AND CUPPED PER DEALER AND DEALER IS NOT WILLING TO FIX IT. THE CARE IS UNSAFE TO DRIVE BUT THE DEALER…"~30,300 mi, complaint #927807
- #10
brake hydraulics
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=6)
- "I WAS DRIVING SOUTH ON MICHIGAN HIGHWAY 91 BETWEEN LANGSTON AND TURK LAKE BETWEEN 2:30 AND 3:00 AM WHEN A DEER RAN OUT IN FRONT OF THE CAR. I WAS GOING ABOUT 55 MPH AT THE TIME. I SLAMMED ON THE BRAKES BUT DID HIT THE DEER. THE CAR WAS NOT SERIOUSLY DAMAGE…"~5,500 mi, complaint #861070
- "SEVERAL TIMES, MY BREAKS HAVE NOT RESPONDED WHILE PRESSING DOWN ON THEM, MY FOOT WILL BE TO THE GROUND AND THERE IS NOTHING. IT CAUSED MY VEHICLE TO CRASH INTO THE VEHICLE IN FRONT OF ME THE FIRST TIME IT HAPPENED GOING 35 MILES AN HOUR."~70,000 mi, complaint #1478875
- "I WAS ALMOST INVOLVED IN A ACCIDENT WITH A 18 WHEELER BECAUSE MY BRAKES WOULDN'T ALLOW ME TO STOP."~141,846 mi, complaint #1510920
- #11
engine stall or no start
1 stranded, 2 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=5)
- "MY CAR HAS HAD PROBLEMS WITH A MYSTERY BATTERY DRAIN FOR TWO YEARS. SINCE MARCH OF 2019 IT HAS BEEN STALLING AT STOP LIGHTS SEEMS TO HAPPEN WHEN THE RPM NEEDLE DROPS. IN THE WINTER OF 2018 I HAD ISSUES TWICE WHERE I TRIED ACCELERATING AND THE MPH NEEDLE WO…"~44,000 mi, complaint #1588867
- "I AM A WIDOW, I HAVE CHILDREN TO TAKE CARE OF. SO FOR SOMETHING LIKE THE IGNITION COIL TO ALL OF A SUDDEN GO BAD AND COST ME $850 IS REDICULOUS. I WAS AT WORK AND MY CAR WOULD NOT START. NO WARNING, NO NOTHING. ESPECIALLY WHEN I HAVE READ OTHERS ONLINE WITH TH…"~80,000 mi, complaint #1454608
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED AND REMAINED LIT, BUT THE VEHICLE DID NOT START. THE VEHICLE WAS TAKEN TO NICK ABRAHAM…"~139,668 mi, complaint #1509447
- #12
other
2 unsafe, 1 annoyance
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE DRIVING 30 MPH, THE DASHBOARD CRACKED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, IT WAS DETERMINED THAT THE ENTIRE REAR WINDOW NEEDED TO BE REPLACED.…"~30,369 mi, complaint #1287170
- #13
steering electric assist
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=5)
- "UPON ENTERING A SCHOOL ZONE AND DECELERATING TO 35 MPH, WHILE ENTERING INTO A LEFT CURVE THE POWER STEERING LOCKED UP PREVENTING THE TURN INTO THE CURVE. THIS RESULTED IN THE VEHICLE RUNNING OFF THE ROAD AND HITTING A ROAD SIGN CAUSING DAMAGE TO THE PASSENGER…"~40,000 mi, complaint #1193776
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE TRAVELING APPROXIMATELY 35 MPH, THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE "POWER STEERING FAILED" AND "CHECK POWER STEERING NOW" MESSAGES APPEARED. THE STEERING WHEEL BECAME STIFF AND WOULD NOT TU…"~82,000 mi, complaint #1265192
- "MY HUSBAND HAD RETURNED FROM THE STORE AND PULLED UP INTO OUR SLIGHTLY ANGLED DRIVEWAY, HE WAS CHECKING HIS RECEIPT FOR AN ERROR AND THOUGHT HE HAD THE CAR IN PARK. HE GOT OUT TO CARRY SOME BAGS UP TO THE PORCH AND WHEN HE RETURNED HE NOTICED THE CAR WAS STIL…"~106,000 mi, complaint #1409453
- #14
ac compressor and refrigerant
1 unsafe, 1 annoyance
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "THE EVAPORATOR COIL IN MY CAR IS LEAKING AND SPRAYING REFRIGERANT IN MY CAR. THIS HAPPENS WHEN THE CAR IS IN MOTION AND OR IN PARK."~77,000 mi, complaint #1480060
- "A/C BLOWS HOT AIR AND COLD AIR . IT HAS INTERMITTENT PROBLEM AND I CALLED FORD . FORD SAYS MY CAR IS OUT OF WARRANTY AND NHTSA HAS NOT ORDERED ANY RECALL. I TOLD FORD NHTSA IS ALWAYS SLOW AND BEHIND THE CURVE FEW YEARS . I PERSONALLY THINK IT IS A WASTE OF T…"~124,000 mi, complaint #1085761
- #15
corrosion and rust
1 unsafe, 1 annoyance
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS CORRODED AND WATER ENTERED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT A…"complaint #1297234
- "The lug nuts are corroded and we are unable to remove them for tire rotation. "complaint #1794854
- #16
seatbelt and pretensioner
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "THE DRIVER'S SIDE SEAT BELT MALFUNCTIONED UNDER COMPLETELY NORMAL CONDITIONS OF USE. THE MALFUNCTION WAS IN THE BELT RECEIVER, NOT THE PART NEAR THE DOOR WHICH EXTENDS AND RETRACTS THE BELT. THE METAL BIT THAT RETRACTS TO ALLOW THE SEAT BELT TO BE PUSHED IN…"~74,529 mi, complaint #1088073
- ""TAKATA RECALL" WE HAVE ALREADY HAD TO REPLACE ONE OF THE SEAT BELTS BECAUSE IT WOULD NOT LATCH AND ALSO THE PASENGER DOOR HAS ISSUES WITH LOCKING AND UNLLOCKING. IT WORKS OCCASSIONALLY BUT NOT ALWAYS. THE 2012 FOCUS WAS REACALLED FOR THIS ISSUE AND 2011 SHOUL…"~89,000 mi, complaint #1366860
- #17
software or update
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "THIS IS THE FIRST REPORT OF 3 SEPARATE INSTANCES. STARTING UP FROM WAITING AT A SIGNAL LIGHT THE SYSTEM FLASHED "STOP SAFELY NOW". ( I HAD JUST TOUCHED THE DISPLAY SCREEN TO VIEW THE BATTERY POWER.) PROCEEDING THROUGH A LEFT TURN AND WHEN GETTING TO THE CURB T…"~8,664 mi, complaint #1016125
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE PCM MODULE WOULD HA…"~15,000 mi, complaint #980079
- #18
steering column
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "The contact owns a 2011 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction and instead turned in the opposite direction. The vehicle was taken to an independent mechanic where…"~19,000 mi, complaint #2133593
- "TAKATA RECALL THERE IS A RECALL ON 2011 FORD FOCUS, BUT NOT WITH MY VIN NUMBER. HOWEVER THERE IS A WHITE POWDER ESCAPING FROM THE CONNECTION OF THE STEERING COLUMN AND THE STEERING WHEEL. THE WHITE POWDER FORMS COLUMNS OF WHITE ON THE HORN ASSEMBLY OF THE…"~50,000 mi, complaint #1597723
- #19
transmission manual clutch
1 stranded, 1 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "TAKATA RECALL I WAS COMING UP TO A STOP LIGHT READY TO PUSH THE CLUTCH IN TO SLOW DOWN. I TRIED TO PUSH IN THE CLUTCH AND IT WAS STUCK. I LET MY FOOT OFF AND TRIED AGIAN. THE CLUTCH WENT DOWN. I THOUGHT THAT WAS ODD AND DANGEROUS. I WAS GLAD MY WIFE WASN'T D…"~57,000 mi, complaint #1286699
- "THE CLUTCH SYSTEM ON MY MANUAL 2011 FORD FOCUS WENT OUT. THE CLUTCH NOW PLAYS ON THE FLOOR BOARD WITH NO CATCH IN IT. THE GEARS WONT BUDGE. I RESEARCHED AND SEEN THE NEWER MODELS HAVE HAD THIS SAME PROBLEM. PLEASE PLEASE PLEASE LOOK INTO THIS. I ABSOLUTELY LOV…"~153,000 mi, complaint #1543057
- #20
acceleration loss or hesitation
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- #21
control module
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "THE DOOR AJAR SENSOR WARNING LIGHT FOR MY DRIVER'S SIDE DOOR KEEPS COMING ON. THE DOOR IS CLOSED. THIS HAPPENS WHILE DRIVING AND WHEN PARKED. WITH THIS DEFECTIVE SENSOR IT ALSO SETS THE ALARM OFF EVERY 5-10 MINUTES WHILE LOCKED, ALONG WITH THE INTERIOR AND EXT…"~999,999 mi, complaint #1455305
- #22
cruise control conventional
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL WAS ENGAGED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. IN ADDITION, THE CRUISE CONTROL FAILED TO DISENGAGE. THE C…"~92,000 mi, complaint #1241137
- #23
fuel tank and lines
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- #24
interior trim
1 annoyance
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "HEADREST ANGLE CAUSES NECK AND BACK PAINS. I'M ONLY 5'5" AND MY WIFE IS 5'4" THE HEADREST LEANS TOO FAR FORWARD GIVING US POOR SUPPORT AND STRAINS OUR NECK, BACK, AND ARMS BECAUSE IT FORCES OUR HEAD TO CONSTANTLY BE PUSHED FORWARD. REMEDIED THIS BY TURNING THE…"~45,000 mi, complaint #1335113
- #25
key fob and immobilizer
1 stranded
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "FORD FOCUS 2011, IGNITION KEY TUMBLER FAILURE, CAN NOT START CAR. TUMBLER IN IGNITION NOT WORKING, TOLD I NEED TO REPLACE AND REPROGRAM CAR, CAN ONLY BE DONE BY DEALER. CHECKED ON LINE, THIS IS A COMMON PROBLEM, NO RECALL FOUND, WHY NOT. I WAS AT THE MALL XMA…"complaint #1434959
- #26
noise or vibration unspecified
1 annoyance
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY VIBRATE WHILE IDLING. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTU…"~85,000 mi, complaint #1264421
- #27
seat mechanism
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "DRIVERS FRONT SEAT BEGAN ROCKING BACK AND FORTH DURING ACCELERATION AND STOPS. INSPECTION OF THE SEAT SHOWED EXCESSIVE FRONT/BACK PLAY IN THE SEAT, ESPECIALLY WHEN COMPARED TO THE PASSENGER SEAT WHICH IS FINE. VEHICLE WAS INSPECTED BY A FORD DEALERSHIP WHO I…"~56,000 mi, complaint #1019080
- #28
stability and traction control
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "THE VEHICLE HANDLES HORRIBLY ON WET AND/OR ICY ROADS. WHEN STOPPED AT A TRAFFIC LIGHT OR SIGN AT EVEN A VERY SLIGHT INCLINE THE TIRES HAVE TROUBLE GETTING TRACTION. THIS IS THE WORST VEHICLE FOR WET/ICY ROADS I'VE EVER DRIVEN. IT IS ALSO THE FIRST, AND MOST…"~128,000 mi, complaint #1414794
- #29
steering rack mechanical
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "DRIVING IN THE FAST LANE UPHILL IN A MOUNTAINOUS AREA OF FREEWAY APPROX 65-70 MILES PER HOUR. WHILE CONTINUING DRIVING UP THE UPHILL GRADE THE ROADWAY SHARPLY CURVED TO THE RIGHT. I TURNED THE STEERING WHEEL HARD TO THE RIGHT TO EXECUTE THE CURVE, HOWEVER, THE…"~15,000 mi, complaint #956414
- #30
tpms
1 annoyance
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "TIRE SENSOR FAULT , DOUGLES TIRES LOOSING AIR"complaint #1578662
- #31
transmission cvt
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "MY 2012 FORD FOCUS IS EQUIPPED WITH THE DUAL CLUTCH TRANSMISSION AND HAS HAD ISSUES FROM THE DAY I BOUGHT IT. SHUDDERING UPON START WAS THE BIGGEST ISSUE. CAR FINALLY STOPPED RUNNING AND WAS REPAIRED AT DEALER BUT NOW THE TRANSMISSION IS EXTREMELY NOISY AND W…"~120,500 mi, complaint #1583433
- #32
trunk or liftgate
1 broken
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "LOCKING MECHANISM FOR TRUNK FAILED. NO LONGER POPS OPEN.....DEALER STATES THE REPAIR WILL COST $250. *JS"~37,000 mi, complaint #1135856
- #33
unintended acceleration
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "TL* THE CONTACT OWNED A 2011 FORD FOCUS. WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES AND STEERING WHEEL SEIZED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN A…"complaint #1171623
- #34
wheel bearing
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "THE REAR WHEEL BEARINGS HAD TO BE REPLACED AFTER MAKING A VERY LOUD NOISE WHEN THE CAR WAS IN MOTION, WORSENING WITH SPEED. THEY HAVE HAD TO BE REPLACED TWICE SINCE THEN AND THAT WAS JUST OVER 6 MONTHS AGO! THE MECHANIC INFORMED US THAT THERE DOES NOT APPEAR T…"~55,000 mi, complaint #1439643
- #35
wheel or rim
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TL* THE CONTACT OWNS 2011 FORD FOCUS. THE CONTACT STATED THAT ONE OF THE WHEEL LUG NUTS THAT HELD THE TIRE TO THE AXLE ON THE FRONT PASSENGER SIDE OF THE VEHICLE BECAME FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF…"~100,000 mi, complaint #1144770
Search NHTSA's own recall and complaint database for FORD FOCUS directly.