2012 DODGE JOURNEY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    8 stranded, 31 unsafe

    39
    incidents
    Typical range: 73,000–136,500 mi

    Median 113,000 mi, based on 61 reports (18% had no usable mileage)

    • "MY FAMILY WAS IN THE VEHICLE (MY SON WAS 4 WEEKS OLD AT THE TIME, MY DAUGHTER 2) ON THE NEW YORK STATE THRUWAY AND THE VEHICLE STALLED OUT AT 65 MPH. MY HUSBAND WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. ABOUT 15 MILES LATER, IT HAPP…"~3,000 mi, complaint #983962
    • "DRIVING TYPICALLY LESS THAN 25 MPH AND CAR SHUTS DOWN. WHICH MAKES ME HAVE TO BRAKE, PLACE CAR IN NEUTRAL AND START AGAIN THEN SWITCH TO DRIVE. I TOOK CAR TO DEALERSHIP AND BECAUSE IT DIDN'T SHOW ON THE ELECTRICAL TESTER THEY SAID NOTHING WAS WRONG. BUT THE VE…"~73,000 mi, complaint #1186272
    • "WHILE DRIVING ON PUBLIC HIGHWAY THE ENGINE STALLED, STEERING LOCKED AND HAD TO COAST TO A SAFE SPOT. THIS IS THE 3RD TIME THIS HAS HAPPENED. 1ST TIME MARCH 2016 MILEAGE 94470, 2ND TIME END OF OCTOBER 2016, CURRENT TIME AUGUST 2017. EACH TIME THE COMPUTER TELL…"~94,770 mi, complaint #1404697
    • "MY VEHICLE HAS BEEN CONSTANTLY STALLING OUT WHILE IN MOTION AND IT IS UNSAFE TO DRIVE. MY VEHICLE ALSO PICKS UP SPEED RANDOMLY WITHOUT EXCELLING THE GAS PEDAL. I HAVE A FAMILY OF FIVE AND DUE TO THIS ISSUE WE ARE HAVING TO BORROW OTHER VEHICLES. ITS SAD THAT D…"~130,000 mi, complaint #1409631
    • "THE CAR STALLED ON ME A TOTAL OF 3 TIMES WHEN COMING TO A STOP AT BUSY INTERSECTIONS WITH CARS COMING UP BEHIND ME FAST. I TOOK IT IN A TOTAL OF TWO TIMES, TO NO AVAIL. THEY STATED THEY COULD FIND NOTHING WRONG. THE SECOND TIME I TOOK IT IN WAS AFTER A WEEK OF…"~200,000 mi, complaint #1404475
  2. #2

    abs module

    33 unsafe

    33
    incidents
    Typical range: 86,000–122,500 mi

    Median 95,000 mi, based on 41 reports (37% had no usable mileage)

    • "MY ABS LIGHT ON THE DASH ILLUMINATED A MONTH AFTER PURCHASING THIS VEHICLE. THE DEALER SHUT IT OFF. IT STAYS OFF A DAY, MONTH OR SEVERAL MONTHS. THERE IS NO WAY TO DETERMINE HOW LONG IT WILL REMAIN OFF. EVERY TIME I GET AN OIL CHANGE, IT IS TURNED OFF. LAST…"~1,200 mi, complaint #1410479
    • "THE BRAKE WARNING LIGHT, ABS WARNING LIGHT AND TRACTION CONTROL WARNING LIGHTS COME ON RANDOMLY. SOMETIMES THE BRAKES FAIL TO ENGAGE WHEN THE ABS LIGHT IS LIT AND THE VEHICLE MAKES A WEIRD NOISE (SOUNDS LIKE GRINDING SOUND). YESTERDAY MY WIFE WAS UNABLE TO S…"~86,000 mi, complaint #1379892
    • "FAULTY ABS MODULE DUE TO WATER LEAK, RECALLED ON VERY MANY 2012 DODGE JOURNEYS. FOR SOME REASON, NOT RECALLED ON MINE. NOTICED BRAKE LIGHT, ABS LIGHT, AND TRACTION LIGHT CAME ON, I HAD A DIAGNOSTIC DONE BY MY OWN MECHANIC AND CONFIRMED OVER THE PHONE WITH THE…"~97,000 mi, complaint #1484101
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE ABS FAILED AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING SEIZED. ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WA…"~125,000 mi, complaint #1600140
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 65 MPH IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE BRAKES FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DI…"~146,000 mi, complaint #1544865
  3. #3

    wiring harness

    1 stranded, 17 unsafe, 4 broken

    22
    incidents

    Commonly reported, insufficient mileage data - n=23, median 80,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ELECTRICAL FAILURES WITH THE AIR CONDITIONER, HEATER, DOOR LOCKS, LIGHTS OPERATING INDEPENDENTLY AND AN OVERHEATING STEERING COLUMN. THE VEHICLE WAS NOT INCLUDED IN NHTSA…"~50,000 mi, complaint #1207083
    • "WE HAD ISSUES WITH THE DIFFERENTIAL, UPDATES NEEDED AND DODGE HAS NO CLUE. BUT NOW THIS...WE HAVE A 2012 DODGE JOURNEY THAT IS ACTING VERY STRANGE. IT STARTED WITH THE HEADLIGHTS BEING ON, EVEN WHEN THEY WERE OFF (WE DO NOT HAVE AUTOMATIC LIGHTS)...THEN AFTER…"~74,000 mi, complaint #1320065
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH, THE WINDSHIELD WIPERS ACTIVATED, THE VEHICLE LIGHTING SUDDENLY ILLUMINATED, AND A BURNING ODOR WAS PRESENT. THE VEHICLE SHUT OFF AND WAS TOWED TO THE DEALER (SIMI VALLEY DODGE LOCAT…"~93,000 mi, complaint #1409227
    • "GOT MY 2012 DODGE JOURNEY A YEAR AGO LIVE THE RIG BUT HAS ALWAYS HAD ELECTRICAL PROBLEMS STEMMING FROM FUSE BOX. READS -15 ON DASH BOARD AT ALL TIMES, SOMETIMES WON'T START AND CAN WIGGLE FUSE BOX AROUND, YOU CAN HEAR THE SOUNDS OF ELECTRICAL POPS AND THEN WIL…"~130,000 mi, complaint #1599864
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE WINDSHIELD WIPERS WERE ACTIVATED, THE TURN SIGNALS WOULD LOSE FUNCTIONALITY. THE CONTACT STATED THAT THE CHECK ENGINE, AIR BAGS, AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED.…"~173,000 mi, complaint #1740994
  4. #4

    brake pads and rotors

    18 unsafe, 1 broken, 1 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=19, median 28,000 mi, no reliable range below 25 reports.

    • "BRAKES HAVE SQUEALED INTERMITTENTLY SINCE PURCHASING THIS CAR. I HAVE RETURNED TO DEALER AT LEAST 4 TIMES. DEALER REPLACED PADS TWICE AND ROTORS ONCE. CONTINUED TO SQUEAL. REPLACED PADS AND ROTORS WITH HIGH QUALITY AFTERMARKET PARTS. NOW AFTER 4 MONTHS PADS A…"~1,200 mi, complaint #1047749
    • "TODAY DRIVING DOWN THE ROAD WITH BUILDINGS ON BOTH SIDES I HEARD SQUEALING ECHOING. AS I CAME TO A STOP IN MY GARAGE AND SHUT THE DOOR I SMELLED THE MOST AWFUL BURNING SMELL. MY FIANCEE SAY IT WAS METAL BURNING, AND I FELT BY MY TIRES AND THEY WERE HOT. MY SUV…"~23,000 mi, complaint #990199
    • "I WAS ATTEMPTING TO DRIVE OUT OF THE DRIVEWAY AND PUT THE CAR IN REVERSE. THE CAR WOULD NOT GO. I ENSURED THAT THE SAFETY BRAKE WAS NOT SET AND THAT THE CAR WAS INDEED IN REVERSE. THE CAR WAS IN REVERSE AND THE SAFETY BRAKE WAS NOT SET. I GAVE THE CAR A L…"~27,989 mi, complaint #1174620
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, A GRINDING NOISE WAS HEARD WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE ([REDACTED ADDRESS], FAYETTEVILLE, NC 28303, [RED…"~70,644 mi, complaint #1463753
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND ANTI-SKID WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN; HOWEVER, BOTH THE FRONT A…"~207,000 mi, complaint #1407840
  5. #5

    airbag system

    19 unsafe

    19
    incidents
    Typical range: 33,000–100,000 mi

    Median 66,500 mi, based on 27 reports (21% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO A VEHICLE EXITING AN ALLEYWAY. THE AIR BAGS DID NOT DEPLOY AND THREE PASSENGERS WERE INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT REPAIRED.…"~2,000 mi, complaint #918156
    • "VEHICLE WAS TRAVELING ON A SIDE STREET AND WAS STRUCK BY ANOTHER VEHICLE ON THE LEFT SIDE JUST IN FRONT OF THE REAR WHEEL CAUSING IT TO SPIN AND ROLL. AS YOU CAN TELL BY THE PICTURES ATTACHED THE SIDE CURTAIN AIRBAGS DID NOT DEPLOY EITHER AT THE TIME OF INITIA…"~43,000 mi, complaint #1260324
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE WARNING INDICATOR COULD LEAD TO A FAILURE. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OA…"~70,611 mi, complaint #1393468
    • "WHILE DRIVER THE AIRBAG LIGHT CAME ON IN MY VEHICLE. I TOOK IT TO THE DEALER AND THEY SAID IT WAS BECAUSE OF THE SEATBELT HARNESS AND SENSOR."~99,890 mi, complaint #1578226
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT CALLED JOHNSON DODGE CHRYSLER JEEP RAM (LOCATED AT 1210 HIGHWAY 39 N, MERIDIAN, MS 39301, [REDACTED PHONE]) AND WAS INFORME…"~170,000 mi, complaint #1616559
  6. #6

    brake hydraulics

    19 unsafe

    19
    incidents
    Typical range: 0–58,500 mi

    Median 24,000 mi, based on 26 reports (38% had no usable mileage)

    • "I PURCHASED THIS CAR NEW ON JULY 23,2012, AND ALMOST IMMEDIATELY THERE WAS A LOUD GROANING NOISE FROM THE FRONT END, ALSO STARTED TO PULL TO THE RIGHT. MY FIRST DEALER CONTACT WAS ON SEPT 4, 2012 AND WORKED ON THE BRAKES, AND THIS SOMEWHAT CORRECTED THE PROBLE…"~900 mi, complaint #1187334
    • "WHILE DRIVING AT APPROXIMATELY 30MPH AND SLOWING DOWN THE RIGHT REAR BRAKE WOULD NOT RELEASE WHICH RESULTED IN SMOKE, OVERHEATING OF THE WHEEL AREA AND SMELL OF BURNING BRAKES. THE VEHICLE WAS REVIEWED BY A DODGE DEALER WHO INDICATED THEY COULD NOT FIND ANY PR…"~22,000 mi, complaint #1103948
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, SMOKE WAS PRESENT COMING FROM THE REAR PASSENGER SIDE WHEEL. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE BRAKE LINE FAILED. THE VEHICLE WAS RE…"~36,974 mi, complaint #1206558
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE REVERSING OUT THE DRIVEWAY, A GRINDING NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS. THE TECHNICIAN NOTICED THAT THERE WERE GROOVES IN THE ROTOR AND STATED THAT…"~50,000 mi, complaint #1166802
    • "The contact owns a 2012 Dodge Journey. The contact stated while driving approximately 25 MPH, the vehicle started to jerk. In addition, when the brake pedal was depressed it traveled to the floorboard. There was also a failure with the electric stability contr…"~76,200 mi, complaint #1821955
  7. #7

    battery and charging

    9 stranded, 9 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=24, median 60,000 mi, no reliable range below 25 reports.

    • "2012 DODGE JOURNEY HERO AWD HATCHBACK SHOWED A CHECK ENGINE LIGHT THEN LOST ALL POWER AND BLACKED OUT. BATTERY WAS REPLACED, CHECK ENGINE LIGHT AGAIN CAME ON AND IN LESS THAN 24 HOURS BLACKED OUT (ZERO POWER) AGAIN. VEHICLE WAS TOWED TO DODGE AND DURING A 2…"~12,773 mi, complaint #1143527
    • "THIS VEHICLE HAS AN ON-GOING PROBLEM WITH "ENGINE BATTERY DRAIN" WHICH HAS CAUSE NUMEROUS RETURNS TO THE DEALERSHIP 5-6 TIMES SINCE JULY 2013 FOR THE SAME PROBLEM (WILL NOT START-UP WITHOUT BEING BOOSTED OFF WITH JUMPER CABLES).HERE'S DESCRIPTION OF THE EVENT:…"~40,650 mi, complaint #1045338
    • "WIFE WAS DRIVING THE CAR AND THE BATTERY LIGHT CAME ON AND RADIO AND HEATER WENT OFF. SHE TOOK IT TO OREILLYS AND THEY SAID IT WAS THE ALTENATOR. I REPLACED THE ALTENATOR AND THE HEATER OR DEFROSTER STILL WILL NOT WORK AND THE BATTERY LIGHT IS STILL ON. WE…"~73,000 mi, complaint #1241622
    • "WHILE IN MOTION ON 7/25/18 THE VEHICLE STOPPED RUNNING, BATTERY LIGHT CAME ON, RADIO TURNED OFF, WIPERS STARTED GOING ON, AND LIGHTS DIMMED. TRIED TO RESTART AND WOULDN'T SHOWING BATTERY LIGHT, ABS LIGHT, SYMBOL WITH LIGHTNING BOLT, AND SAID IT COULD NOT DETEC…"~93,887 mi, complaint #1486812
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE BATTERY WOULD SUDDENLY FAIL INTERMITTENTLY AND THE VEHICLE WOULD HAVE TO BE JUMPSTARTED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAI…"~174,000 mi, complaint #1624243
  8. #8

    stability and traction control

    16 unsafe

    16
    incidents
    Typical range: 80,000–107,000 mi

    Median 100,000 mi, based on 35 reports (8% had no usable mileage)

    • "ON AUGUST 3RD 2017 I PURCHASED A 2012 DODGE JOURNEY WITH 32000 MILES. ON AUGUST 4 2017 I PICKED THE VEHICLE UP. I NOTICED THAT EVENING THAT THE FRONT RIGHT HEADLIGHT WAS NOT WORKING. I BROUGHT THE CAR BACK TO THE DEALER AND THEY FIXED IT. ON AUGUST 13, 2017 TH…"~32,000 mi, complaint #1401938
    • "The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning lights were illuminated. The vehicle was taken to the dealer, where the driver's side wheel sensor, the…"~80,000 mi, complaint #1882047
    • "I WAS DRIVING MY CAR AT APPROXIMATELY 50 MILES PER HOUR, WHEN IT SEEMS LIKE MY STEERING OR THE WHEELS SEEMED "OFF.' I CHECKED TO MAKE SURE ALL OF MY TIRES WERE CORRECTLY PRESSURED AND THEY WERE, SO I KEPT DRIVING. APPROXIMATELY [REDACTED ADDRESS], WELL GOING…"~100,000 mi, complaint #1599383
    • "LOSS OF VEHICAL SPEED, GRINDING NOISE & BRAKING, TROUBLE STEERING, LOSE OF CONTROL AROUND A BEND, HUMMING & GRINDIG NOISE FROM ABS INGAGING BRAKING, WHILE VEHICLE WAS IN MOTION, DRIVING AT 40 MPH SPEED, ON CITY STREETS. ESC (ELCETRONIC STABILTIY CONTROL) WARNI…"~111,000 mi, complaint #1413153
    • "ABS, AWD SERVICE , THE VEHICLE LOSES POWER AND STOP, HAVE TO TURN CAR OFF AND BACK ON"~155,187 mi, complaint #1581282
  9. #9

    engine internal

    3 stranded, 12 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=18, median 72,500 mi, no reliable range below 25 reports.

    • "THE FIRST TIME I TOOK FOR INSPECTION AT DEALERSHIP, SERVICE ENGINE LIGHT ON. THEY SAID CODE WAS 6TH CYLINDER AND RESET, AND HAD TO COME BACK NEXT DAY. IT RECENTLY CAME ON AGAIN AND NOW HAVE TO TAKE BACK TO SHOP, BECAUSE THE POWER AND ENGINE HESITATES, HAS ISSU…"~28,000 mi, complaint #1127885
    • "TL* THE CONTACT OWNED A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE CAUGHT FIRE, WHICH WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE…"~50,286 mi, complaint #1116044
    • "ENGINE COVER CHATCHES FIRE, I HAVE TAKEN THIS 2012 DODGE JOURNEY TO THE DEALERSHIP 23 TIMES, THE DEALERSHIP REPLACED THE COVER , NOW THE NEW COVER HAS BEEN ON FIRE, I WAS TOLD THAT ,THEY -THE DEALER SEVICE DEPT DON'T KNOW WHY THE COVER KEEPS TRYING TO BURN,T…"~80,000 mi, complaint #1325581
    • "OVER HEATING AND RUNNING HOTTER THAN USUAL. UNUSUAL SMELL FROM ENGINE WHEN ACCELERATING QUICKLY. POPPING WHEN MAKING SHARP TURNS. AIR CONDITIONER TURNING ON AND OFF OR UP AND DOWN RANDONLY"~110,000 mi, complaint #1702934
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY LOST POWER, THERE WAS A REDUCTION OF SPEED, AND THE SERVICE ENGINE WARNING INDICATOR FLASHED WITHIN MONTHS OF OWNING THE VEHICLE. THE VEHICLE WAS SERVICED PER NHTSA CAMPA…"~119,000 mi, complaint #1527723
  10. #10

    engine cooling

    11 unsafe, 1 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=16, median 50,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE VEHICLE WAS AT A COMPLETE STOP, SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WERE NO FLAMES VISIBLE. THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS DRIVEN WITH CAUTION. THE VEHICLE WAS TAKEN T…"~11,000 mi, complaint #1293649
    • "I'M EXPERIENCING AN ODOR THAT IS COMING THROUGH MY VENTS, IT SMELLS LIKE ANTIFREEZE BUT THEN THE ODOR CHANGED AND IT SMELLED LIKE ANESTHESIA AND HAD AN EFFECT LIKE IT AS WELL. I WAS DRIVING ON MY WAY HOME FROM WORK AND HAD THE AIR-CONDITIONER RUNNING (SUMMER 2…"~50,000 mi, complaint #1363971
    • "THE 4 CYLINDER ENGINE ON MY 2012 DODGE JOURNEY DEVELOPED AN ENGINE COOLANT LEAK. TROUBLE SHOOTING FOUND THE LEAK TO BE RELATED TO DETERIORATION OF A PLASTIC PART INSIDE THE ENGINE...DODGE PART# 68003582...ADAPTER C. THE CAR WAS STANDING WHEN THE PROBLEM WAS DI…"~89,000 mi, complaint #1526141
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE AT AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTICED THAT THERE WAS SLUDGE IN THE RADIATOR. THE FAILURE CAUSED THE RADIATOR TO OVERHEAT AND THE ENGINE LEAKED OIL INT…"~111,000 mi, complaint #1307053
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 75 MPH, STEAM WAS SEEN COMING FROM THE HOOD AND THE COOLANT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (KEN GARFF WEST VALLEY CHRYSLER JEEP DODGE RAM FIAT, 4175 W 3500 S, WEST VALLE…"~114,000 mi, complaint #1486901
  11. #11

    control module

    4 stranded, 7 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=22, median 114,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE THROTTLE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. ON A SEPARATE OCCASION, WHILE DRIVING AT LOW SPEEDS, THE ENGINE STALLED WITHOUT…"~33,000 mi, complaint #1239573
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT AND THE CARGO DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. IN ADDITION, THE CAR ALARM INDEPENDENTLY ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR…"~59,050 mi, complaint #1141438
    • "ON MULTIPLE OCCASIONS MY VEHICLE WILL LOOSE ALL POWER. IF I'M GOING OVER 45 IT USUALLY RESTARTS ITSELF. IF UNDER 40 THE STEERING LOCKS UP, ALL ELECTRICAL SHUTS DOWN AND I CANNOT GET HAZARD LIGHTS OR PULL OVER. I CAN THROW IT INTO NEUTRAL AND HIT THE PUSH-TO-ST…"~110,000 mi, complaint #1548589
    • "AFTER PARKING THE CAR, GOING INTO A STORE AND RETURNING TO THE CAR - IT WOULD NOT START. THE PUSH BUTTON WOULD NOT WORK. NOTHING CAME UP ON THE SCREEN. I WAS STRANDED UNTIL SOMEONE GAVE ME A RIDE. AFTERWARDS, A MECHANIC CHECKED THE VEHICLE. HE SAID THAT THE AL…"~155,000 mi, complaint #1568776
    • "CRANKSHAFT POSITION SENSOR (CKP) YESTERDAY I WAS DRIVING DOWN TRAFFIC FILLED PLEASANT HILL RD. IN DULUTH, GA AND THE CHECK ENGINE LIGHT CAME ON. WITHIN SECONDS I LOST POWER, I COULD NOT USE MY BRAKES AND STEERING. I ALMOST REAR-ENDED SOMEONE. I PUSHED THE STA…"~211,200 mi, complaint #1497916
  12. #12

    transmission automatic

    2 stranded, 9 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=12, median 12,000 mi, no reliable range below 25 reports.

    • "TRANSMISSION SHIFTS WITH A CLUNK BETWEEN SECOND AND THIRD GEAR. DEALER INSTALLED A PROGRAM UPDATE THAT SOLVED THE PROBLEM TEMPORARILY. DODGE FORUM SUGGESTS THIS PROBLEM IS NOT UNCOMMON. I AM CONCERNED ABOUT SAFETY ISSUES AS WELL AS TRANSMISSION FAILURE AFTER T…"~12,000 mi, complaint #1050319
    • "MY 2012 DODGE JOURNEY EXPERIENCES A STALL WHEN TRYING TO PICK UP SPEED. IT APPEARS TO SOUND LIKE THE TRANSMISSION DON'T WANT TO CHANGE OVER. IT MAKES A JUMPING SOUND WHEN TRYING TO PICK UP SPEED. *TR"~33,000 mi, complaint #964308
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO INDICATED THAT WHEN THE TRANSMISSION SHIFTS FROM 2ND TO 3RD GEAR, A VIBRATION WAS PRESENT. THE VEHICLE WAS TAK…"~46,000 mi, complaint #1053341
    • ""TAKATA RECALL" IT IS TO MY UNDERSTANDING THAT THIS TYPE OF VEHICLE SHOULDN'T HAVE NO ISSUE WITH THE ENGINE AT 98000, DRIVING AT 40 MPH THE ENGINE STOP WORKING AND NOW WE HAVE TO BUY A NEW TRANSMITION... HOW IS THIS POSSIBLE... THIS IS UNACEPTABLE."~98,000 mi, complaint #1497417
    • "The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the road…"~124,000 mi, complaint #2031515
  13. #13

    other

    6 unsafe, 3 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE I EXITED OFF A HIGHWAY RAMP TO PROCEED ON ANOTHER HIGHWAY, I PUT MY INDICATOR ON TO BREAK INTO HIGHWAY TRAFFIC, MY VEHICLE THEN LOST CONTROL BY ITSELF AND SLAMMED REPEATEDLY ONTO THE GUARD RAILS. THE VEHICLE DID NOT COME TO AN IMMEDIATE STOP SO I STRUGGL…"~2,000 mi, complaint #971722
    • "I WAS USING THE SCISSOR JACK PROVIDED WITH THE VEHICLE TO REMOVE A FLAT LEFT FRONT TIRE WHILE PARKED IN MY GARAGE. THE FLOOR WAS FLAT AND COMPLETELY DRY AND FREE OF ANY OILY CONDITIONS. THE SHIFT LEVER WAS IN PARK, THE BRAKE SET.I POSITIONED THE JACK AS OUTLI…"~15,740 mi, complaint #1215236
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, A CHEMICAL ODOR WAS PRESENT. THE CONTACT BECAME ILL FROM THE CHEMICALS USED TO MANUFACTURER THE VEHICLE. MEDICAL ATTENTION WAS NOT RECEIVED. SALINAS VALLEY FORD LINCOLN ([REDACTED ADDRESS]…"~78,000 mi, complaint #1547948
  14. #14

    seat mechanism

    6 unsafe, 2 broken, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT HEATING SYSTEM FAILED AND COULD NOT BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILA…"~13,956 mi, complaint #997070
    • "SEAT SIDE PANEL COMING OFF AFTER PLASTIC TABS BROKE, SEAT BELT IS ATTACHED TO THIS PART AND THE DAMAGE GETS WORSE EVERY TIME I GET IN THE CAR, SINCE THE PANEL IS WHERE A PERSON WOULD GET IN THE CAR AND THE PANEL IS ONLY HELD ON BY 2 SMALL PLASTIC TABS THAT ARE…"~23,000 mi, complaint #1031809
    • "I WAS DRIVING DOWN THE ROAD AND MY DRIVER SEAT HEAD REST RANDOMLY DEPLOYED. LUCKILY MY HEAD WAS NOT ON IT AT THE TIME AS I WAS LOOKING IN MY MIRRORS TO MOVE OVER A LANE ON THE INTERSTATE. IF MY HEAD HAD BEEN ON IT AND IT DEPLOYED, THERE'S NO TELLING WHAT COULD…"~87,500 mi, complaint #1566137
    • "The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assista…"~99,000 mi, complaint #2054071
    • "THE FRONT PASSENGER SEAT HEADREST DEPLOYED RANDOMLY WHILE THE VEHICLE WAS STATIONARY."~148,000 mi, complaint #1534250
  15. #15

    heater core and blower

    4 unsafe, 3 annoyance

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 87,000 mi, no reliable range below 25 reports.

    • "THE PASSENGER SIDE HEAT STOPPED BLOWING WARM AND BECAME ONLY COLD AIR. FOUND OUT BY HAVING HEATER CORE REPLACED THAT ITS BECAUSE OF CASTING SAND LEFT OVER ON ENGINE BLOCK AND THE ANGLE OF HEATER CORE CAUSES IT TO BUILDUP AND PREVENT THE HEAT FROM THE CORE INTO…"~80,000 mi, complaint #1679735
    • "HEATER CORE HAS TO BE REPLACED! I HAVE NO HEAT COMING OUT OF THE PASSENGER SIDE VENTS! WILL COST OVER$1300.00"~83,000 mi, complaint #1527254
    • "IN THE MIDDLE OF THE WINTER 2015-2016 I HAD TO REPLACE MY RADIATOR DUE TO A SMALL CRACK THAT DEVELOPED. MY HEAT STARTED TO MALFUNCTION THE FOLLOWING WINTER 2016-2017 IT ONLY WORKED PART OF THE TIME. STARTING IN THE FALL OF 2017 MY HEAT WENT OUT COMPLETELY. WE…"~85,000 mi, complaint #1490595
    • "I HAVE HAD TROUBLE WITH HEAT EVERY WINTER FOR THE PAST FOUR YEARS. I HAVE PAID THOUSANDS OF DOLLARS ON THIS EVERY WINTER AND WILL WORK FOR THAT SEASON ONLY."~100,000 mi, complaint #1724794
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE HEATER FAILED TO FUNCTION AND COULD NOT DEFROST THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE VEHIC…"~127,000 mi, complaint #1625854
  16. #16

    catalytic converter

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "ENGINE LIGHT MULTIPLE TIMES- EMISSIONS CONTROL - LAST TIME TO DEALER THEY STATED THERE IS 4 LEAKS. FOUND ONLINE BUT DID NOT RECEIVE A RECALL: IN AFFECTED CARS, FCA WILL REPLACE THE CATALYTIC CONVERTER AND UPDATE SOFTWARE FOR THE POWERTRAIN CONTROL MODULE ' THA…"~53,000 mi, complaint #1607370
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING. THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANTWERP…"~86,269 mi, complaint #1549890
    • "MY CAR IS THROWING OFF A CHECK ENGINE LIGHT AN IT INDICATES IT'S MY CATALYTIC CONVERTER, MY ENGINE HAS AN KNOCKING SOUND ALSO, AND WHEN I APPLY PRESSURE ON MY BRAKES THERE'S A DELAY OF STOPPING. WHILE I'M DRIVING CITY/HIGHWAY."~149,103 mi, complaint #1717630
    • "The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to accelerate above…"~175,589 mi, complaint #2221370
  17. #17

    infotainment head unit

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "MY RADIO WILL NOT CHANGE STATIONS OR INPUTS FROM SATELLITE,AM,FM,OR CD. SOMETIMES IT WILL TURN ALL THE WAY UP AND I AM UNABLE TO TURN IT DOWN OR OFF OR ANYTHING. I'VE EVEN PULLED THE CAR OVER AND TURNED THE ENGINE OFF BUT, WHEN I TURNED IT BACK ON THE VOLUME…"~24,000 mi, complaint #1184138
    • "SINCE I PURCHASE MY CAR, THE RADIO HAS GONE OUT OF CONTO ANDCONSTINLEY KEEP CHANGING THE CHANNELS AND WON'T STOP. WHILE DRIVING MY RADIO AND HVAC TURNED OFF AND INTERIOR LIGHT CAME ON. NOW MY GEARS HESITATING TO SHIFT (STICKING) WHEN TURNING MAKING A LOUD THUM…"~34,400 mi, complaint #1233749
    • "THE UCONNECT TOUCH SCREEN SYSTEM WENT BLANK AND THE UCONNECT TOUCH HAND CONTROLS ALONG WITH THE SWITCH BANK CONTROLS STOPPED WORKING. THIS MEANS NO HEAT OR AC CONTROL AND NO RADIO/VOLUME CONTROL. EVEN THOUGH THIS HAPPENED IN MID SUMMER, IF IT HAD HAPPENED IN…"~46,000 mi, complaint #1297562
    • "BLUETOOTH / UCONNECT / VOICE RECOGNITION STOPPED WORKING"~83,000 mi, complaint #1209676
    • "RADIO GOES OUT AND VEHICLE NOT ABLE TO BE USED ALL CONTROLS IN HEAD UNIT COMPLAINED ABOUT IT 6 TIMES AND STILL NOTHING CANT OPERATE LIGHTS AND SAFETY EQUIPTMENT"~125,000 mi, complaint #1568805
  18. #18

    key fob and immobilizer

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY JOURNEY DOESN'T WANT TO START. ACCORDING TO THE MECHANIC IT'S THE MODULE THAT DOESN'T READ THE KEY. WE HAD OUR FAMILY VACATION IN BAJA CALIFORNIA AND WE WERE STRANDED THERE BECAUSE MY 2012 DODGE JOURNEY WOULDN'T START."~26,000 mi, complaint #1402916
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE KEY WAS IN THE VEHICLE, THE SENSOR ILLUMINATED AND INDICATED THAT THE KEY HAD LEFT THE VEHICLE. THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WOULD NOT SHIFT UP OR DOWN FROM FOURTH GEAR. EVEN WHEN…"~49,000 mi, complaint #1283981
    • "MY DASH MESSAGE SAYS KEY FOB BATTERY LOW. SOMETIMES IT SAYS KEY NOT DETECTED AND I CAN NOT START THE CAR. AT OTHER TIMES THE FOB WON'T UNLOCK THE CAR.I HAVE CHANGED KEY FOB BATTERIES AND THAT DOES NOT SOLVE THE PROBLEM. THIS PROBLEM HAPPENS WHEN I TRY TO START…"~60,000 mi, complaint #1620760
    • "AFTER THE CAR HAS BEEN SITTING IN MY GARAGE FOR THE WEEKEND IT WON'T START. IT SAYS THE KEY FOB IS NOT DETECTED OR IT'S SO DEAD IT WON'T SHOW ANYTHING AT ALL. I GET IT TO START AFTER GETTING JUMPED. IT TAKES ABOUT 5 MINUTES OF BEING HOOKED UP BEFORE IT'S CHAR…"~85,000 mi, complaint #1552932
  19. #19

    tire failure

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY EQUIPPED WITH KUMHO SOLUS KH16 225/55/R19 (DOT 27PJYA5M4411) TIRES. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW OUT CAUSING DAMAGE TO THE RIM. THE VEHICLE WAS TAKEN…"~3,037 mi, complaint #976462
    • "NEARLY BALD TIRES AFTER 24,000 MILES AND TWO YEARS. NEITHER THE DEALERSHIP OR THE TIRE MANUFACTURER WILL TAKE RESPONSIBILITY OF ANY KIND. GOT STUCK IN VERY LOW LEVELS OF SNOW, SLIDE IN WET CONDITIONS, ETC. KUMHO TIRES TOLD ME THAT THESE TIRES ARE MADE OUT O…"~24,000 mi, complaint #1080550
    • "HAVE HAD MY DODGE PURCHASED NEW FOR A LITTLE LESS THAN ONE YEAR. AT AROUND 20,000 MILES I NOTICED THE TIRES SEEMED TO BE WEARING EXCESSIVELY WHICH I THOUGHT WAS STRANGE WITH NEW TIRES. I REQUESTED AT MY NEXT OIL CHANGE TO HAVE THEM ROTATED TO SEE IF THAT WOU…"~28,000 mi, complaint #980095
    • "MASTERCRAFT GLACIER GRIP II TIRES 4 225 65 R16 INSTALLED 10/27/2016. LESS THAN 25,000 MILES ON TIRES AND 2 TIRES ON HAD TREAD SEPARATION. MINOR CRACK FRACTURES THAT LEAKED AIR OUT. I HAD TO KEEP PUTTING AIR IN TIRE. ONCE PUMPED UP TO TIRE SPECS HOLD AIR. SO…"~94,005 mi, complaint #1459235
  20. #20

    backup camera

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SXT, EQUIPPED WITH A PARK SENSE MOPAR BACKING SYSTEM (PART NUMBER 82212465). THE CONTACT WAS IN REVERSE WHEN THE BACKING SYSTEM ALERTED THAT THERE WAS ANOTHER VEHICLE APPROACHING. THE CONTACT HEARD THE ALERT CHIME BUT…"~1,200 mi, complaint #932862
    • "OUR BACK-UP CAMERA GOES DARK FREQUENTLY OR FLIPS UPSIDE DOWN WHILE BACKING UP AND WE ALMOST HIT A CHILDT THAT RAN BEHIND US SUDDENLY. ALSO, THE VEHICLE WON'T SHIFT INTO LOW GEAR WHEN IN AUTOMATIC AND GOING UP HILLS, BUT SHIFTS IN MANUAL,AND IT SUDDENLY JUST S…"~122,000 mi, complaint #1534011
  21. #21

    power steering hydraulic

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT 30 MPH, THE POWER STEERING WAS DIFFICULT TO TURN LEFT OR RIGHT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. A POLICE REPORT WAS FILED OF THE INCIDENT HOWEVER, THERE WAS NO CRASH. THE…"~69,000 mi, complaint #1439438
    • "IT'S BEEN A FEW WEEKS NOW THAT MY STEERING WHEEL STARTED TURNING HARD.. WHEN IT GOT REALLY HARD TO TURN WAS WHEN I TOOK IT SERIOUS THAT SOMETHING MAY BE WRONG.. ABOUT THREE WEEK AGO , BEING AT THE END OF JUNE I CHECKED MY POWER STEERING OIL I NOTICED I HAD MAJ…"~77,000 mi, complaint #1674467
    • "POWER STEERING RETURN LINE BURST ON A COLD START 01/17/18 IN MOORHEAD MN AT ABOUT 0 DEGREES F. HE IS A NEW DRIVER AS OF 09/13/17 AND WAS SCARED AT AN INTERSECTION WHEN TURNING LEFT WITH ONCOMING TRAFFIC THAT THE VEHICLE WAS VERY HARD TO STEER. HE AVOIDED AN AC…"~114,000 mi, complaint #1442158
    • "WHILE RAINING I HAD WENT TO TURN AND THE POWER STEERING HAD GONE. I HAD LITTLE TO NO CONTROL OVER MY 2012 DODGE JOURNEY. WARNING LIGHTS COME AND MAINLY THE AIRBAG LIGHT WHEN TURNING. THE BATTERY BEEN REPLACED AND I HAD A RECALL PREFORMED FOR LAKE OF WIRING COV…"~148,000 mi, complaint #1464218
  22. #22

    power windows and locks

    2 unsafe, 1 broken, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "AM DRIVING DODGE JOURNEY 2012.INITIALLY THE ISSUE WAS INTERMITTENT BUT IT IS PERMANENT NOW. ALL FOUR SWITCHES ARE NOT WORKING. WHEN I PRESS THE SWITCH IT GENERATES CONTINUOUS CLICKING SOUND."~24,700 mi, complaint #1399827
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. UPON EXITING THE VEHICLE, THE CONTACT ATTEMPTED TO REMOVE HER CHILD FROM THE VEHICLE, BUT NEITHER OF THE REAR DOORS WOULD OPEN ON EITHER SID…"~100,000 mi, complaint #1628235
  23. #23

    door latch and hinge

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS FILLED WITH WATER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,527."~68,527 mi, complaint #1300843
    • "IN COLD WEATHER (30 DEGREE AND LOWER) THE REAR DRIVER SIDE DOOR WILL NOT LATCH CLOSED AFTER BEING OPENED. THIS HAS HAPPENED FOR THE PAST 2 YEARS. I FOUND A YOUTUBE FIX BY PULLING THE CAR HANDLE UP AND USING A SCREWDRIVER TO PUSH THE LATCH EITHER UP OR DOWN THE…"~100,000 mi, complaint #1620247
  24. #24

    engine head gasket

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CHECK ENGINE LIGHT ON. LOSS OF ENGINE POWER. AFTER TWO TIME TO THE SAME DEALER, SAME PROBLEM. TOOK CAR TO ANOTHER DEALER, FINALLY THE CORRECT REPAIR. DEFECTIVE CYLINDER HEAD. *TR"~14,096 mi, complaint #928179
    • "The contact owns a 2012 Dodge Journey. The contact stated while driving 40 MPH, the vehicle inadvertently decelerated to 20 MPH. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was purchased…"~126,000 mi, complaint #1813320
  25. #25

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "REAR, PASSENGER SIDE SEAT BELT IS FRAYING IN SEVERAL EQUALLY SPACED PLACES AND HAS A WHOLE IN IT AS A RESULT OF THE RETRACTION SYSTEM."~10,000 mi, complaint #988685
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND MIDDLE SEAT BELTS FAILED TO UNLOCK AND RELEASE. THE SEAT BELTS HAD TO BE CUT TO RELEASE THE OCCUPANTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS T…"~71,000 mi, complaint #1555230
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 10 MPH, OR WHILE STOPPED, THE SEAT BELT FAILED TO RETRACT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFA…"~180,000 mi, complaint #1652075
  26. #26

    transfer case awd

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I WAS DRIVING ON THE HIGHWAY WHEN MY HUSBAND AND I SMELT A BURNING OIL LIKE SMELL WHICH WE THOUGHT WAS THE CAR IN FRONT OF US. NOTHING ON THE DASH INDICATED ANY ISSUES. WE ARRIVED HOME AND NOTICED IT WAS OUR CAR THAT THE SMELL WAS COMING FROM. I PARKED THE CAR…"~60,000 mi, complaint #1570568
    • "TAKATA RECALL I WAS DRIVING HOME WHILE AT A STOP LIGHT I SMELT A BURN ODOR. I WAS JUST A 1/4 OF A MILE FROM HOME SO I DROVE IT HOME. UPON PARKING I NOTICED THERE WAS A SMALL SPOT UNDER MY CAR FORMING. ABOUT THE SIZE OF A QUARTER. CHECK ALL MY FLUIDS AND AND NO…"~85,060 mi, complaint #1461386
    • "MY AWD LIGHT IS ON AND WHEN I WAS DRIVING MY SUV REAR WHEELS SPIN MY SUV AROUND IN THE MIDDLE OF THE HIGHWAY AND I ALMOST CAUSED AN ACCIDENT. ON HIGHWAY 84 GOING TOWARD MISSISSIPPI."~180,000 mi, complaint #1714048
  27. #27

    wheel or rim

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "LEFT FRONT WHEEL HUB NUT LOOSENED, CAUSING A CLUNKING NOISE ON ACCELERATION AND DECELERATION. WAS RE-TIGHTENED TO SPEC TO ELIMINATE THE ISSUE. *TR"~10,000 mi, complaint #1039637
  28. #28

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WE PURCHASED A NEW 2012 JOURNEY IN MARCH 2012 FROM ARE LOCAL DODGE DEALER...BOUGHT A NEW VEHICLE BECAUSE WE DID NOT WANT TO BE SHELLING OUT MONEY FOR REPAIRS....HAVE BEEN A DODGE CUSTOMER FOR SOME 20 YRS... ALL IN ALL..I LOVE MY JOURNEY...CAN'T SAY THE SAME F…"~13,000 mi, complaint #985969
    • "I GOT THE CAR BRAND NEW ON 2012. THE CAR NOW HAS 17000 MILES, THE PROBLEM STARTED WITH THE TIRES WHEN THE CAR HAD 15000. AT SPEED OVER 50M I FEEL SHAKING IN THE TIRES, AND FEEL THAT THE CAR IS NOT STABLE AND NOT GRIPED TO THE WAY, ALSO THE CAR ALWAYS SLIDES ON…"~15,000 mi, complaint #1085886
  29. #29

    cruise control conventional

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I WAS DRIVING AT 830PM AND HAD AT LEAST [REDACTED ADDRESS] AND SET THE CRUISE CONTROL TO 68MPH, THE LEGAL SPEED WAS 65MPH AND THERE WAS LIGHT TRAFFIC. AS MY CAR APPROACHED A SMALL HILLY INCLINE, IT FAILED TO MAINTAIN THE 68MPH, DROPPING TO 60MPH, AND THEN UPON…"~1,350 mi, complaint #918634
    • "/012 DODGE JOURNEY 2.[REDACTED ADDRESS] THE CRUISE CONTROL WILL ENGAGE AUTOMATICALLY AT 30 MILES PER HOUR. THE CAR RAPIDLY ACCELERATES. I HAVE TO HIT THE BRAKE TO CANCEL IT OUT."~136,000 mi, complaint #1558550
  30. #30

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR. THE CONTACT STATED THAT THE ODOR WAS MORE EVIDENT IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONT…"~11,000 mi, complaint #1270036
  31. #31

    instrument cluster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL LIGHTS FLICKERED OFF AND ON AND THE INSTRUMENT GAUGES WOULD NOT REMAIN ILLUMINATED. ALSO, THE REAR BRAKE LIGHT BULBS BURNED OUT ON MULTIPLE OCCASIONS. THE CAUSE OF THE…"~19,000 mi, complaint #1408543
  32. #32

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I PURCHASED THE VEHICLE ON JUNE 15,2012. UNEXPECTEDLY, ON SEPTEMBER 22, 2012 MY VEHICLE LOST CONTROL AT THE LOCATION I 287NB EXIT 41A PARSIPPANY RAMP ONTO 80 E TRAFFIC THEN MY VEHICLE LOST CONTROL AND SLAMMED ONTO THE GUARD RAIL REPEATEDLY. I IMMEDIATELY NO…"~1,000 mi, complaint #956080
    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SOUND IN THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME FIRM AND DIFFICULT TO MANEUVER. UPON INVESTIGATION, THE CONT…"~107,000 mi, complaint #1647351
  33. #33

    ac compressor and refrigerant

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR CONDITIONER ACTIVATED AND DEACTIVATED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DI…"complaint #1213517
  34. #34

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2012 DODGE JOURNEY CREW EXPERIENCES STALLING DURING ACCELERATION BETWEEN 0-10 MPH; MAKES A JUMPING SENSATION DURING ACCELERATION FROM A DEAD STOP. *TR"~41,312 mi, complaint #974627
  35. #35

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The blind spot is horrible. I have to check my mirrors 3 times because even if I look on my side, especially on the driver’s side whenever I have to switch lanes, I can’t see if there is a car on my blind spots. The mirrors don’t help because it may appear tha…"complaint #1777366
  36. #36

    differential

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Rear differential viscous coupler. The internal drum to hold the clutch packs together cracked and separated could have caused the rear differential to lock up and is a known issue with these vehicles and there is no parts available to repair other than to rep…"complaint #1791955
  37. #37

    driveshaft axle cv

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT HEARD AN ABNORMAL SOUND AND SUDDENLY THE VEHICLE FAILED TO MOVE FORWARD. THE VEHICLE WAS TOWED AND IT WAS DISCOVERED THAT THE LINK ON THE FRONT AXLE WAS FRACTURED. THE VE…"~34,000 mi, complaint #1230274
  38. #38

    engine oil consumption

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS INFORMED ABOUT AN OIL LEAK FROM THE OIL PAN GASKET DURING A ROUTINE OIL CHANGE. THE TECH INFORMED ME THAT THIS IS A COMMON ISSUE WITH NEWER DODGE VEHICLES. I ATTEMPTED TO CONTACT THE DEALER AND CORPORATE OFFICE WITH NO SATISFACTION OF MY CONCERNS. *…"~49,500 mi, complaint #1071796
  39. #39

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WATER LEAKS FROM THE HOOD BY THE DRIVER'S SIDE HEADLIGHT ON TO THE BATTERY CAUSING THE TERMINALS TO CORRODE OVER TIME. POOR DESIGN FLAW THAT LEFT ME HAVING TO CANCEL A TRIP."~110,015 mi, complaint #1611505
  40. #40

    fuel pump

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING THE CAR ON A BUSY ROAD IT SUDDENLY LOST POWER AND DIED WHILE DRIVING IT, HAD IT TOWED TO A DEALERSHIP AND IT WAS DISCOVERED THAT THE FUEL PUMP FUSE HAD BLOWN, THE CAR IS ONLY 1YR OLD. THE SECOND TIME WE WERE DRIVING DOWN A BUSY HIGH WAY AND THE…"~34,000 mi, complaint #953218
  41. #41

    horn

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY HORN DOES NOT STOP HONKING HAD TO REMOVE LEFT AND RIGHT FUSES TO KEEP FROM HONKING. VEHICLE HONKS WHILE STOPPED NOBODY IN IT AND WHILE DRIVING AS WELL. SEVERAL PEOPLE HAVE COMPLAINT ABOUT THIS SAME SITUATION ONLINE WHY IS THERE NO RECALL FOR THIS PROBLEM W…"complaint #1457545
  42. #42

    lighting exterior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY TRUCK FIRST STARTED WITH MY DRIVERS SIDE TAILLIGHT GOING OUT. IT DON'T WORK WHEN MY LIGHTS ARE OFF, BUT WHEN MY LIGHT OUT ON IT WORKS PREFECT FINE. WHEN I FIRST NOTICE THIS WAS WHEN I WENT TO GET IN MY CAR DURING THE DAY AND MY NEIGHBORS WHO WAS PARKED BEHI…"~105,441 mi, complaint #1641645
  43. #43

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHEN THE HEADLIGHTS WERE ACTIVATED WHILE THE VEHICLE WAS IN REVERSE, THE INTERIOR DOME LIGHT ILLUMINATED. ALSO, THE MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TIM SHORT CHRYSLER (LOCATED AT [R…"~65,000 mi, complaint #1529965
  44. #44

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHILE PARKING CAR AND ENGAGING "THE PARKING BRAKE,} THE BRAKE POPPED AND A ROUND SILVER LOOKING ITEM POPPED OUT FROM UNDER THE BRAKE PEDAL AND LANDED ON THE FLOOR BOARD. TRYING TO ENGAGE THE PARKING BRAKE BECAME USELESS AS THE PETAL JUST STATED ENGAGED AND WHE…"complaint #1762870
  45. #45

    starter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE VEHICLE WAS PARKED IN MY DRIVEWAY. I TRIED TURNING ON THE CAR AND IT WOULDN'T TURN ON. ALL THE DASHBOARD LIGHTS WORK, IT LOCKS AND UNLOCKS WITH KEY, ABSOLUTELY EVERYTHING WORKS FINE BUT WON'T TURN ON EVEN AFTER REPLACING WITH A NEW BATTERY. THIS ISSUE IS…"~53,000 mi, complaint #1499572
  46. #46

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE VEHICLE SPUN OUT OF CONTROL WITHOUT ANY WARNING. THE VEHICLE STOPPED AFTER IT CRASHED INTO THE GUARD RAIL. THE CONTACT DID NOT RECEIVE ANY INJUR…"~3,000 mi, complaint #963874
  47. #47

    suspension struts shocks

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "STARTED GETTING A LOT OF GRUNTING FROM THE FRONT END WHEN GOING OVER BUMPS AND TURNING INTO DRIVEWAY. THE DEALER LOOKED AT IT AND RETIGHTENED FRONT END PARTS AND SO FAR SEEMS TO BE OK. ALSO THE DUAL TEMPERATURE CONTROL ONLY BLEW HOT AIR ON PASSENGER SIDE. THE…"~20,000 mi, complaint #1046422
  48. #48

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ENGINE SHUT DOWN WHILE ENTERING HIGHWAY BUT ALL LIGHTS STILL WORK, I WAS BARLEY ABLE TO COAST TO SIDE. ELECTRONIC THROTTLE CONTROL IS THE ISSUE ACCORDING TO MY DASH SYMBOLS. I HAVE LOOKED ONLINE AND SEE LOTS OF THESE PROBLEMS. THIS HAS NOW HAPPENED 3 TIME IN…"~37,000 mi, complaint #1138984
  49. #49

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I'M NOT SURE WHERE THIS FALLS UNDER SINCE I NEVER EXPERIENCED THIS ISSUE UNTIL THIS PAST SUNDAY. MY HATCH/TRUNK AREA OPENED ONE MINUTE AND WHEN I ATTEMPTED TO OPEN IT AGAIN IT DID NOT OPEN. THERE IS NO WAY TO OPEN IT AND THERE IS NO EMERGENCY LATCH, SWITCH OR…"~69,200 mi, complaint #1245392
  50. #50

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. AFTER THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT SURGED FORWARD. THE CONTACT WAS ALMOST PINNED TO A FENCE IN HER YARD. THERE WERE NO INJURIES. THE CONTACT HAD JUST SHIFTED THE VEHICLE INTO PARK AND EXITED WHILE THE VE…"~148,000 mi, complaint #1625455
  51. #51

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE HAD MY SPEED CENSOR AND WHEEL BEARING REPAIRED TWICE VERY CLOSELY TOGETHER AND IT NOW NEEDS DONE AGAIN. MY ABS, TRACTION, AND AWD LIGHTS ARE ALL ON. WHEN THEY ARE ALL ON, I HAVE NO TRACTION AT ALL AND SLIDE ALL OVER THE PLACE. IT IS VERY UNSAFE AND I FE…"~110,000 mi, complaint #1638631
  52. #52

    wiper and washer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY 2012 DODGE JOURNEY REAR WINDSHIELD WIPER IS ACTING UP. IT WON'T START UNLESS THE WIPER SWITCH IS OFF AND THE CAR IS IN REVERSE. IT WILL NOT WORK IF I HAVE THE SWITCH ON. ALSO, I HAVE ONE TAIL LIGHT THAT'S BOTHERSOME. IF I OPEN ANY OF MY DOORS, ALL OF THE TA…"~30,000 mi, complaint #1086588

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE JOURNEY directly.