2019 DODGE DURANGO

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    lighting exterior

    28 unsafe, 3 broken, 3 annoyance

    34
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "HEADLIGHTS WOULD COME ON WHEN THE HEADLIGHT SWITCH IS IN THE OFF POSITION WHILE IN PARK AND WHILE IN MOTION, AND STAY ON; DURING NIGHT TIME DRIVING HEADLIGHTS WOULD INTERMITTENTLY GO OFF IN THE ON POSITION WHILE IN MOTION. SEVERAL ATTEMPTS BY DEALER REPAIR PER…"~1,000 mi, complaint #1624986
    • "WHILE CHANGING BOTH OF THE FRONT TURN SIGNAL BULBS FOR THE 2ND TIME, IN LESS THAN A YEAR OF OWNERSHIP, I DECIDED TO CHECK FOR BURNT / BROKEN FILAMENTS. THE RIGHT SIDE BULB FILAMENT WAS BROKEN. THEN I NOTICED THAT BOTH BULBS HAD BURNED CONNECTOR PRONGS AT THE B…"~19,496 mi, complaint #1735077
    • "The contact owns a 2019 Dodge Durango. The contact stated that while driving her vehicle, she was pulled over by a police officer who informed her that neither the rear taillights nor the [REDACTED PLATE] was illuminating as needed. The contact stated there wa…"~40,000 mi, complaint #1788243
    • "WATER IS ENTERING THE REAR 'RACE TRACK' TAIL LIGHT / BRAKE LIGHT OF 2019 DODGE DURANGO WHICH IS CAUSING THE LED LIGHTS WITHIN TO BURN AND/OR SHORT OUT. THE LIGHT IS NOT CRACKED AND WAS NEVER DAMAGED TO CAUSE THIS ISSUE. DODGE IS ADVISING THIS IS NOT A RECA…"~68,000 mi, complaint #1739800
    • "The contact owns a 2019 Dodge Durango. The contact stated that water entered the taillight assemblies, causing the taillights to become inoperable. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer w…"~75,000 mi, complaint #1878409
  2. #2

    engine cooling

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact pulled over to the side of the road, exited the vehicle, and saw smoke coming from under the hood. The check engine warning l…"~81,843 mi, complaint #2003084
  3. #3

    airbag system

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "PURCHASED THE CAR BRAND NEW HAD 500 MILES ON WHEN IT WAS INVOLVED IN PASSENGER FRONT COLLISION AND THE AIRBAGS NEVER DEPLOYED.HE CAR WAS TRAVELING AROUND 40 MPH WHEN A VEHICLE PULLED OUT IN FRONT OF IT CAUSING A TOTAL LOSS . WE CONTACTED DODGE AND THEY SENT A…"~582 mi, complaint #1623773
    • "VEHICLE WAS HIT BROADSIDE IN THE LEFT FRONT WHEEL AREA, DRIVING AT APPROXIMATELY 30 MPH, THE OTHER VEHICLE WAS TURNING LEFT ACROSS TWO LANES. THE AIRBAGS DID NOT DEPLOY RESULTING IN NECK AND SHOULDER INJURIES. THE SUSPENSION WAS SEVERLY DAMAGED ALONG WITH SI…"~11,500 mi, complaint #1645637
    • "The contact owned a 2019 Dodge Durango. The contact stated that while the driver was traveling at an undetermined speed a crash occurred. During the crash, the vehicle sustained severe front-end damage and was destroyed but the airbags did not deploy. No furth…"~13,000 mi, complaint #1797223
    • "The contact owns a 2019 Dodge Durango. The contact stated while driving at 55 MPH, the headrest air bag inadvertently deployed and hit her on the back of the head. There were no warning lights illuminated. The contact stated she continued to drive the vehicle…"~60,000 mi, complaint #1765234
  4. #4

    engine stall or no start

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ON JULY 2, 2020, I WAS DRIVING MY DODGE DURANGO UP AN ISOLATED STEEP MOUNTAIN ROAD IN THE SIERRA NEVADA AT ABOUT 20 MPH WHEN IT SUDDENLY STALLED ON A STEEP GRADE IN THE ROAD. I WAS ABLE TO APPLY THE EMERGENCY BRAKES TO PREVENT THE CAR FROM ROLLING BACKWARDS. T…"~7,965 mi, complaint #1675234
    • "MY CAR COMPLETELY SHUT OFF ON ME WHILE TAKING A RIGHT TURN INTO MY DRIVEWAY. IT DIED AT THE END OF MY DRIVEWAY. IT TURNED BACK ON AFTER I PUT IT IN PARK AND RESTARTED THE ENGINE. THANKFULLY THIS DID NOT HAPPEN ON A BUSY ROAD IN TOWN OR ON A HIGHWAY. WHEN I ALS…"~11,100 mi, complaint #1670057
  5. #5

    other

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I ARRIVED HOME AND PARKED MY CAR UNDER MY CARPORT AT 8:30 P.M. AT 12:20 A.M. I HEARD LOUD POPPING NOISES AND SMELLED SMOKE. I WENT OUTSIDE TO SEE MY 2019 DODGE DURANGO WITH 9,012 MILES ON FIRE. THE HOOD OF THE TRUCK WAS FULLY ENGULFED WITH FIRE. THIS FIRE…"~9,012 mi, complaint #1643268
    • "The contact's mother owns a 2019 Dodge Durango. The contact stated that while his mother was driving 65 MPH, the rear spoiler detached from the vehicle. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufact…"~55,000 mi, complaint #1822412
    • "The contact owns a 2019 Dodge Durango. The contact stated while driving at 70 MPH, the rear spoiler detached from the vehicle. There were no warning lights illuminated. The contact merged to the side of the road as the third brake light wire started hitting th…"~130,000 mi, complaint #2071837
  6. #6

    abs module

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned on, whether parked or driving at various speeds, on several occasions, the brake lights remained illuminated. The vehicle was taken to a dealer where it was diagnosed t…"~21,000 mi, complaint #1969381
    • "The contact stated that the vehicle was taken to the dealer for a recall repair for NHTSA Campaign Number 24V838000 (Service Brakes, Hydraulic); according to the contact, the vehicle was partially repaired but was being charged for the hydraulic control unit w…"~95,000 mi, complaint #2204769
  7. #7

    wiring harness

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I JUST SUBMITTED A COMPLAINT ABOUT THE DASHBOARD FLICKERING WHEN I HIT A BUMP ON I-95 AND THE VEHICLE ACCELERATING ON ITS OWN. THE VEHICLE HEADLIGHTS ALSO WENT OUT DURING THIS SAME INCIDENT ON THIS DAY."~500 mi, complaint #1615696
    • "The contact owns a 2019 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle shut off without warning. The vehicle was restarted; however, occasionally the vehicle was slow to restart or failed to restart. The contact state…"~20,000 mi, complaint #2112794
  8. #8

    battery and charging

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Dodge Durango. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic). The contact stated while shifting the vehicle into park, the vehicle failed to recognize that the gear s…"~95,420 mi, complaint #1859354
  9. #9

    control module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned off, the vehicle independently started, and the contact was alerted by the audible sound coming from the horn. The contact exited the residence and became aware that th…"~145,000 mi, complaint #2229082
  10. #10

    infotainment head unit

    4 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE RADIO VOLUME RANDOMLY DOES NOT WORK. ON START UP IT WILL SOMETIMES BE VERY QUIET AND THE SEACH/SCAN BUTTON WILL ONLY SCAN BACK AROUND TO THE STATION IT WAS ON AND MANUALLY ENTERING A RADIO STATION WILL BRING IT UP BUT THE RECEPTION IS HORRIBLE AND NO VOLUM…"~14,300 mi, complaint #1581623
  11. #11

    brake hydraulics

    3 unsafe

    3
    incidents

    Commonly reported, insufficient mileage data - n=11, median 60,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2019 Dodge Durango. The contact stated that while operating the vehicle the messages "Service Trailer Braking System and Auto Disabled Traction Control" was displayed and the brake light and ABS light remained illuminated. Additionally, the…"~31,000 mi, complaint #1843963
  12. #12

    engine head gasket

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2019 dodge Durango R/T Gasket fails and allows water to get into track light and left and right rear corner light.. Dodge knows about the issues across many years but does not issue a recall or own liability to the problem which leaves customer footing the bi…"complaint #1867757
    • "Last year I notice water in my tail lights. I removed the bolt to help drain the water. Part of my tail lights is now burned out. Now at 77,000+ my start/stop light came on, then the check engine. Scan code was P0304. Misfire on cylinder 4. I changed ignitio…"complaint #2146580
    • "At 30,000 had one blown head gasket and a few thousand miles later another blown head gasket. Regular maintenance and oil changes have been done and maintenance. Then last year my cam Shalf had to be replaced and now again a head gasket again. Several cylinder…"complaint #2196324
  13. #13

    glass and windshield

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Tail lights have a pointy edge that has cause injuries twice, when walking-by to close to the vehicle, I have severely injury my arm and back (see attached pictures). This happens when truck door is opened only. Pics 1 & 2 are showing the pointy edge of the…"complaint #1764548
    • "Water is entering my tail light without a crack or hole anywhere. "complaint #1864321
    • "Water continually builds up in the middle part of the tail lights. This is now making the lights in my tail lights go out. These are lights that can't be replaced without replacing the entire piece. I see this often on Dodge Durangos of my model and it's defin…"complaint #1936064
  14. #14

    steering electric assist

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE VISITING MISSISSIPPI FROM INDIANA, IN JULY, I KEPT GETTING A "POWER STEERING UNAVAILABLE" "NEED SERVICE". I CALLED AND WAS GOING TO TAKE IT TO A SHOP THERE BUT THE MESSAGE WENT AWAY THE NEXT DAY. WE MADE IT BACK HOME TO INDIANA AND I IMMEDIATELY MADE AN…"~16,000 mi, complaint #1684297
    • "ON MY WAY TO LABOR & DELIVERY, MY STEERING WHEEL LOCKED UP, A LIGHT AND MESSAGE CAME ON THAT SAID, "POWER STEERING UNAVAILABLE". I COULD NOT TURN LEFT OR RIGHT AND SINCE I WAS ALREADY TURNING LEFT WHEN IT LOCKED UP AND WENT STRAIGHT, I NEARLY HIT ALL THE CARS…"~38,000 mi, complaint #1742666
  15. #15

    steering rack mechanical

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AFTER DROPPING OFF MY OLDEST DAUGHTER AT PRESCHOOL, I DROVE FOR ROUGHLY 2.5 MILES AND PARKED THE CAR, I SUFFERED A TOTAL LOSS OF POWER STEERING. THE TRUCK HAS A COMPLETELY ELECTRIC STEERING SYSTEM. THIS OCCURRED 10/31/2019. ON THIS DATE I TOOK THE VEHICLE TO T…"~8,600 mi, complaint #1622182
  16. #16

    transmission automatic

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE TRANSMISSION SOUNDS AND FEELS LIKE IT IS WINDING UP AND THEN SHIFTS HARD. THIS GENRALLY HAPPENS RIGHT AFTER I TAKE OFF. IT ALSO SOUNDS LIKE IT WINDS UP AT SPEED AND THEN DOESN'T SHIFT INTO OVERDRIVE, EVEN THOUGHT IT SHOWS THAT IT IS IS GEAR 8. THIS IS NOT…"~40,000 mi, complaint #1733935
    • "The contact owns a 2019 Dodge Durango. The contact stated while driving approximately 45 MPH, the vehicle started stalling. The contact stated that the vehicle was not accelerating as needed. The contact noticed the drive(d) indicator light was blinking and th…"~53,000 mi, complaint #1830936
  17. #17

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ON 10/15/19 I WAS RETURNING MY VEHICLE TO LUSTINE CHRYSLER JEEP DODGE IN WOODBRIDGE, VA FOR ENGINE KNOCKING AND TRANSMISSION THUMPING WHEN (I'M PRETTY SURE I HIT A BUMP ON THE HIGHWAY) AND THE WHOLE ELECTRONIC DASHBOARD FLICKER VERY FAST AND THE VEHICLE ACCELE…"~500 mi, complaint #1612586
    • "I WAS DRIVING MY NEW DURANGO ON I-95 NORTH FROM FREDERICKSBURG, VA TO WOODBRIDGE, VA, WHEN I HIT A BUMP ON THE HIGHWAY AND THE ENTIRE DASHBOARD FLICKERED VERY FAST ABOUT 15 TO 20 TIMES, THEN THE CAR ACCELERATED ON ITS OWN AND THEN QUICK ACCELERATING ON IT'S OW…"~500 mi, complaint #1615698
  18. #18

    engine internal

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Took vehicle in for cooling issues, leaking coolant. Garage did courtesy inspection and determined oil cooler failure had caused catastrophic damage to the engine, requiring replacement. Mechanic informed me this particular shop deals with this issue 3-5 times…"complaint #2163389
    • "First, very hard time trying to file a complaint with Dodge, they make it hard to find info. To make it short, I have a Dodge Durango RT, only 83,000 miles. The vehicle would not start, and was smoking out the back. Was hoping it was something simple brou…"complaint #2178688
  19. #19

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I took my car into Fairfield Dodge (Fairfield Texas). I have taken my car in about 3 times already. The first two was to do test on it. I can be driving my car and smell Gas as if I stepped in it. the smell makes me sick. I can park my car and the smell is jus…"complaint #1886486
    • "When pumping fuel at gas station pump shuts off . Will not accept gas."complaint #1977492
  20. #20

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving home and felt steering wheel shake while on curved road, brakes felt like they wanted to lock up, then everything on dash lighted up looked like a shortage. My foot was still on the gas pedal then car just slowed down by itself. I had to steer ve…"complaint #2078970
    • "3 Years of a recall with no remedy by the manufacturer. Repeated inquiries with the same answer. Electronic Stability Control, Cruise Control, and Keyless Entry all disabled. Check Engine Light on continuously. Brake lights stay on for extended periods of…"complaint #2128761
  21. #21

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2019 Didge Durango. Purchased used with c.22k miles on the clock. Have driven c2.5k miles and the following has happened 3 times. When accelerating the car seems to lose power momentarily and then gets stuck in third gear. Cannot shift up or down. After parkin…"complaint #1775982
  22. #22

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact’s fiancé owns a 2019 Dodge Durango. The contact stated that while his fiancé was driving at an undisclosed speed, the Adaptive Cruise Control was set to an undisclosed speed; the contact’s fiancé, depressed the brake pedal however, the cruise contr…"~64,300 mi, complaint #1894237
  23. #23

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I took my car in to have the 2nd row passenger seat belt buckle repaired last year 2022 and again this year the a seat belt buckle has to be replace. The car has only 32,700 mile and I am told by the dealership that the motor mounts are leaking and need to be…"complaint #1883687
  24. #24

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY VEHICLE IS A 2019 DODGE DURANGO THAT THE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AND THEY SAY THAT THERE IS A VACUUM LEAK AT THE ENGINE DEFINED BY THE EVAP (EVAPORATIVE EMISSION SYSTEM)."~20,000 mi, complaint #1595964
  25. #25

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was parked, an unknown fluid was seen leaking from the vehicle and running down the driveway. The contact stated that the vehicle was towed to an independent mechanic that found t…"~62,180 mi, complaint #1880891
  26. #26

    interior trim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The interior door handle (driver side) has some kind of plastic coating on which began to peel back from the handle. It was very sharp and cut my hand. "complaint #1863180
  27. #27

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Every 2000 miles, vehicle won’t and keeps asking me for an anti-theft code. I have had it serviced at least 7 times and I have not had the vehicle a year. Every time I take it in they just replaced the battery and the battery cell and it works fine for about a…"complaint #1751969
  28. #28

    parking sensors

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN I WAS DRIVING THE FRONT PARK SENSOR LIGHT CAME ON IT ALSO SAY I NEED SERVICE DONE TO FIT THE PROBLEM."~37,680 mi, complaint #1681316
  29. #29

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames. The drivers side seat warmer appears to have malfunctioned causing the vehicle to set of fire, inc…"complaint #2032156
  30. #30

    seatbelt and pretensioner

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The driver and passenger front seat seat belts do not retract. They hang loose when on and if the windows are open will even loosen up more when wind catches them. This is an extreme safety concern if an accident were to happen the seat belt would not hold us…"complaint #2226638
  31. #31

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "GLASS SUNROOF EXPLODED WITHOUT ANYTHING HITTING IT."~8,500 mi, complaint #1605048
  32. #32

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BRAKES DO NOT FEEL ADEQUATE WHEN TOWING A TRAILER. THE REAR OF THE VEHICLE DROPS DRAMATICALLY WHEN A COMBINED 6000LB BOAT AND TRAILER WHEN HITCHED TO THE FACTORY EQUIPPED TOWING PACKAGE. I WOULD NOT DRIVE THE VEHICLE WITH THIS CONDITION"~3,500 mi, complaint #1621990
  33. #33

    transfer case awd

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My 2019 Dodge Durango R/T began experiencing drivetrain and warning system issues after collision/body repairs were completed by a repair facility. The original repair work involved suspension/body-related repairs and did not originally include documented tran…"complaint #2204544
  34. #34

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The rear spoiler is coming detached from the lift gate. It's a recall for 2021 durango but not for the 2019 but mine is loose and rattling horribly and I'm afraid it'll fly off and hit another vehicle"complaint #1787724

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE DURANGO directly.