2018 DODGE DURANGO

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    lighting exterior

    30 unsafe, 4 broken, 5 annoyance

    39
    incidents

    Commonly reported, insufficient mileage data - n=13, median 30,000 mi, no reliable range below 25 reports.

    • "REAR 'RACETRACK' LIGHTING AND [REDACTED PLATE] SHORTS OUT AND DOES NOT FUNCTION. THIS IS CAUSED BY WATER LEAKING INTO AND BEING RETAINED IN THE ASSEMBLY. THIS ISSUE IS THOROUGHLY DOCUMENTED IN A VARIETY OF ONLINE FORUMS. WHEN THE LIGHTS ARE INOPERATIVE, THE RE…"~10,500 mi, complaint #1638843
    • "RAIN WATER LEAKS INTO THE BRAKE LIGHTS AND RUINS IT ALL. THE DEALERSHIP SAID IT COSTS $1,400 BECAUSE THEY HAVE TO REPLACE EVERYTHING. EVERYWHERE I CALLED IS BACK ORDERED ON THE PARTS BECAUSE THIS HAPPENS SO FREQUENTLY. THE CAR BARELY HAS 20K MILES ON IT."~22,500 mi, complaint #1744152
    • "THE REAR TAIL-LIGHT SYSTEM (COVERS ENTIRE REAR OF CAR) ON MY DODGE DURANGO STARTED TO LEAK DUE TO AN INADEQUATE SEAL AND THE TAILLIGHT SYSTEM BURNED OUT IN VARIOUS SPOTS. ONCE OUT IT BECOMES MUCH HARDER TO SEE THE REAR OF THE VEHICLE AND CREATES A VERY HAZARDO…"~29,000 mi, complaint #1619871
    • "The contact owns a 2018 Dodge Durango. The contact stated that the taillights failed to operate as needed. The vehicle was taken to a local dealer where it was diagnosed with needing the taillights to be replaced. The vehicle was not repaired. The manufacturer…"~55,000 mi, complaint #1787681
    • "I WAS PULLED OVER AT NIGHT BY A POLICE OFFICER FOR NOT HAVING ANY REAR LIGHTS. THE OFFICER INFORMED ME THAT HE IS ALWAYS PULLING DODGE DURANGO'S OVER BECAUSE THIS IS A COMMON PROBLEM THAT THE LIGHTS FILL UP WITH WATER AND THE ELECTRICAL COMPONENTS CORRODE AND…"~70,000 mi, complaint #1691220
  2. #2

    infotainment head unit

    18 unsafe, 20 annoyance

    38
    incidents

    Commonly reported, insufficient mileage data - n=15, median 18,000 mi, no reliable range below 25 reports.

    • "I LEASED MY CAR 2018 DODGE DURANGO , I HAD IT FOR A WEEK AND A HALF AND THEN IT STARTED TO MALFUNCTION. THE SCREEN ON MY CAR HAS BEEN REBOOTING FOR ABOUT A WEEK NOW LEAVING ME WITH NO RADIO, GPS, BACK UP CAMERA, AND ALL OTHER EMERGENCY FUNXTIONS THAT COME WITH…"~500 mi, complaint #1447948
    • "CANNOT DISABLE WEATHER POP-UPS FROM SIRIUSXM TRAVEL LINK SERVICE OR FROM UCONNECT NAVIGATION SCREEN. THESE POP-UPS TAKE UP THE ENTIRE SCREEN, AND REQUIRE YOU TO TOUCH 1 OF 2 BUTTONS ON THE SCREEN TO MAKE IS DISAPPEAR. THESE ALERTS CAN BE FOR HIGH WIND, HOT/…"~7,000 mi, complaint #1472308
    • "THE VEHICLE'S TRAVEL LINK SYSTEM GIVES WEATHER WARNINGS THAT POP UP ON THE RADIO/NAVIGATION SCREEN, WHILE THE VEHICLE IS IN MOTION. THE CURRENT WEATHER WARNINGS ARE FROM COUNTIES THAT ARE 100'S OF MILES FROM MY AREA, AND EVEN IN ANOTHER STATE. ONCE THESE POP U…"~18,000 mi, complaint #1600845
    • "MY VEHICLES ENTERTAINMENT SYSTEM SCREEN SHUTS DOWN TO THE DISPLAY SHOWING DODGE. IT WILL STAY THERE UNTIL IT DECIDES TO RESTART. THE ONLY TWO ITEMS WORKING ARE VEHICLE TEMPERATURES, AIR FLOW SPEED AND SHUT OFF OR TURN ON. NOTHING ELSE IS AVAILABLE TO SELECT…"~42,000 mi, complaint #1699297
    • "The contact owns a 2018 Dodge Durango. The contact stated that while the vehicle was parked, the rearview camera was intermittently inoperative and there was an abnormal sound coming from the infotainment system. No warning light was illuminated. The vehicle w…"~82,000 mi, complaint #2071382
  3. #3

    seat mechanism

    13 unsafe, 1 broken, 1 annoyance

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SEAT INDEPENDENTLY RECLINED BACKWARDS. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO RECLINE THE SEAT FORWARD, BUT THE HANDLE FAILED. IN ADDITION, TH…"~2,347 mi, complaint #1523897
    • "DOGS IN VEHICLE IN FRONT PASSENGER SIDE AND REAR PASSENGER SIDE. DOG IN FRONT MAY HAVE COME IN CONTACT WITH SWITCH OR CONTROL BACK\LOMBAR SEAT REST OPENED TO FOLD OPEN TO REAR ( SLEEP POSITION ) FRONT BACK REST TRAPPED AND CRUSHED DOG SLEEPING ON REAR PASSENGE…"~18,000 mi, complaint #1475284
    • "The contact's wife owns a 2018 Dodge Durango. The contact stated while driving 40 MPH, the headrest deployed inadvertently and struck the contact in the back of the head. There was no warning light illuminated. The contact veered to the side of the road for a…"~76,050 mi, complaint #1844683
    • "The contact owns a 2018 Dodge Durango. The contact stated that while stopped in a Drive-Thru, there was an abnormally loud sound before the driver’s side head restraint unexpectedly deployed. The contact's head was pushed forward with force and struck the stee…"~94,800 mi, complaint #2119367
  4. #4

    control module

    2 stranded, 8 unsafe, 1 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "OUR 2018 DODGE DURANGO GT, HAS ELECTRICAL ONGOING ISSUES. THE PADDLE SHIFTERS ON STEERING WHEEL ARE CONTROLLED THROUGH RADIO SETTINGS. EVERY TIME I TURN PADDLE SHIFTERS OFF, THEY JUST RESET AND TURN BACK ON. THIS IS DANGEROUS BECAUSE COMING OUT INTO A BUSY INT…"~18,000 mi, complaint #1636683
    • "THE VEHICLE AFTER BEING STARTED AND DRIVEN WILL NOT SHUT OFF. THE ENGINE WILL EVENTUALLY TURN OFF BUT THE CAR REMAINS IN ACCESSORY MODE UNTIL COMPLETELY DRAINING THE BATTERY. THE VEHICLE THEN HAS TO HAVE THE BATTERY POWERED UP SEPARATELY AND RESTARTED."~34,991 mi, complaint #1590064
  5. #5

    abs module

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "This is the 4th time in 2 weeks that the ABS system freaked. I was driving and reached 70mph and it randomly will start slowing kick on the check engine light. Blinks and then throws on the abs warning light. This has happened in summer and the 1 time it has…"complaint #1824142
    • "This is occurring frequent the system freaked abs system came on doing 38 miles an hour. Than system freaked out and brake light came on empty tank showed. Check engine than for 2 miles horn Blasted on its own . After the temperature gauge stopped working an…"complaint #1828383
    • "The hydraulic control unit antilock break system module in vehicle system reads falsely for pressure in primary circuit. I use car for rental service but can no longer use it until it is fixed "complaint #1837036
    • "ABS module failed and shuts off AWD,cruise control and parksense"complaint #1905800
    • "NHTSA recall No. 23E-019 covers the replacement of defective Hydraulic Control Unit / Anti-Lock Brake System part No. 68085397AB built with a Julian Date code between 8166 and 9106. Bullet point number 6 in the 'chronology' of 23E-019 states "suspect service p…"complaint #2037743
  6. #6

    engine internal

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIO…"~8,000 mi, complaint #1636675
    • "The contact owns a 2018 Dodge Durango. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; how…"~66,700 mi, complaint #2182859
  7. #7

    engine stall or no start

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=12, median 25,500 mi, no reliable range below 25 reports.

    • "CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN "~7,000 mi, complaint #1617228
    • "I STOPPED AT A STOPLIGHT, AND WHEN I TRIED TO ACCELERATE THE CAR STALLED ENGINE LIGHT WAS BLINKING, DRIVE LIGHT ON THE DRIVE STICK WAS BLINKING EVEN THOUGH IT IS ALREADY ON DRIVE. TRIED TO SHIFT IT TO PARK AND DRIVE AGAIN BUT THE DRIVE STICK IS LOCKED AND TH…"~10,212 mi, complaint #1662624
    • "I WAS IN A DRIVE THRU RESTAURANT AND ONCE I FINISHED MY ORDERED I WAS GOING TO PULL FORWARD, BUT WHEN I PUSHED THE GAS MY CAR WOULDN'T MOVE FORWARD. SO I LOOKED DOWN AT MY GEARSHIFT AND IT WAS BLINKY ON DRIVE MODE, THEN I PUT MY CAR ON PARK TURNED IT OFF MY CA…"~25,500 mi, complaint #1599053
    • "WHILE DRIVE MY 2018 DODGE DURANGO ON THE FWY AROUND 65+ THE ENGINE JUST TURN OFF. WITH KIDS IN THE CAR WE WERE STUCK IN THE SLOW LANE OF THE FWY UNABLE TO MOVE THE CAR. I TRIED RESTARTING IT WITH NO LUCK. THE CAR STILL HAD POWER(LIGHTS WERE ON). THE CAR WOULDN…"~29,000 mi, complaint #1553808
    • "The contact owns a 2018 Dodge Durango. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the vehicle lost power steering and braking functionality. During the failure, the vehicle had no…"~50,000 mi, complaint #1830063
  8. #8

    wiring harness

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=12, median 12,000 mi, no reliable range below 25 reports.

    • "THE ENTIRE 8.4" SCREEN ON THE DASHBOARD FLASHES ON AND OFF CONTINUALLY WHETHER THE VEHICLE IS RUNNING OR NOT. SEEMS LIKE THERE IS A MAJOR SHORT IN THE ELECTRICAL SYSTEM. WHILE THIS ISSUE IS HAPPENING YOU HAVE NO CONTROL OVER HEATING, VENTILATION, RADIO, NAVIG…"~3,000 mi, complaint #1447075
    • "SINCE APPROXIMATELY 4,000 MILES WE HAVE EXPERIENCE NUMEROUS ELECTRICAL ISSUES. OUR BACK-UP CAMERA, NAVIGATION, RADIO, AND A/C WORK INTERMITTENTLY. THE DEALER INITIALLY FELT THE BATTERY WAS BACKFEEDING THE SYSTEM CAUSING A SHORT. THAT WAS QUICKLY CHANGED AND…"~11,763 mi, complaint #1504815
    • "The contact owns a 2018 Dodge Durango. The contact stated while driving at approximately 65 MPH, the vehicle had started to lose motive power and nearly stalled. The contact stated that the check engine, a yellow "P" and several other unknown warning lights we…"~170,000 mi, complaint #2089672
  9. #9

    airbag system

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING 43 MPH OVER AN ICY PATCH IN THE ROAD, THE VEHICLE CRASHED INTO A GUARDRAIL, THREE TELEPHONE POLES, AND A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A SHOULDER INJURY AND MEDICAL ATTENTION…"~5,000 mi, complaint #1543277
    • "TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND NO ALARM SOUNDED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOW…"~6,000 mi, complaint #1505500
    • "The contact owns a 2018 Dodge Durango. The contact stated while the vehicle was stopped at a red light the front passenger’s seat headrest air bag inadvertently deployed. The vehicle was not involved in a collision. There was no warning light illuminated. The…"~21,000 mi, complaint #1761020
    • "I WAS IN A COLLISION, GOING 70*MPH ON THE EXPRESSWAY. GUY IN FRONT OF ME SLAMMED ON HIS BREAKS WITH NO ONE IN FRONT OF HIM. I HAD NO TIME TO STOP, SLAMMED INTO THE BACK OF HIS CAR. NOT A SINGLE AIRBAG DEPLOYED INSIDE THE VEHICLE, THE WHOLE FRONT END WAS SMASHE…"~29,000 mi, complaint #1691038
  10. #10

    fuel tank and lines

    1 stranded, 2 unsafe, 4 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I WAS UNABLE TO ADD FUEL TO THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME UNTIL DODGE REPLACED THE FUEL FILLER NECK ASSEMBLY. THE FUEL WOULD POUR OUT ONTO THE GROUND OR THE PUMP WOULD KEEP SHUTTING OFF BEFORE THE TANK WAS FULL."~500 mi, complaint #1722234
    • "I GOT THE CAR WITH 100 MILES ON IT AND THESE PROBLEMS CONTINUE.... KROGER'S AND MANY OTHER GAS STATION PUMPS KICK OFF WHILE FUELING. I HAVE TRIED PULLING THE NOZZLE OUT SOME, SQUEEZING THE TRIGGER LESS, ETC & THEY STILL KICK THE PUMP OFF. IT LITERALLY TAKES 1…"~500 mi, complaint #1619139
    • "MOST PUMPS DO NOT WORK ONLY COSTCO CANNOT FILL THE TANK WITH MORE THAN $1 - $2 WORTH OF GAS WITHOUT THE PUMP CLICKING OFF. I HAVE TRIED SEVERAL GAS STATIONS AND I HAVE THE SAME PROBLEM EVERYWHERE. I HAVE TO HOLD THE NOZZLE ALMOST UPSIDE DOWN IN ORDER TO PUMP G…"~4,000 mi, complaint #1542249
    • "CANNOT FILL FUEL TANK PROPERLY. WITHOUT MESSING WITH HOW FAR TO PUT FUEL NOZZLE IN OR FLIP ENTIRELY UPSIDE DOWN.IT WILL NOT FILL THE FUEL TANK. IT HAS BEEN HAPPENING FOR THE 22000 MILES I HAVE OWNED THIS BRAND NEW DURANGO. BUT TODAY I HAVE HAD ENOUGH"~22,000 mi, complaint #1494692
  11. #11

    transmission automatic

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WITH LESS THAN 4000 MILES ON MY BRAND NEW CAR, THE TRANSMISSION DROPS FROM 8TH GEAR TO NEUTRAL (AND WOULD GO FROM REVERSE TO NEUTRAL) AND LOSE ALL POWER WHILE DRIVING. THE ENGINE WILL REV AND NOTHING HAPPENS. YOU HAVE TO PLACE THE VEHICLE IN PARK, TURN THE CAR…"~4,000 mi, complaint #1501282
    • "WHEN COMING TO A SLOW STOP IN A DRIVEWAY AND SHIFTING CAR INTO PARK CAR WILL NOT STAY IN PARK AND SHIFT BACK INTO DRIVE."~19,000 mi, complaint #1579879
    • "TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFT BECAME STUCK IN THE NEUTRAL POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT MADE MULTIPLE ATTEMPTS TO SHIFT THE VEHICLE OUT…"~29,080 mi, complaint #1615461
  12. #12

    trunk or liftgate

    4 unsafe, 2 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "2018 DODGE DURANGO LAMP LIFTGATE FILLS WITH WATER AND CAUSE THE LIGHT TO FAIL."~36,500 mi, complaint #1725403
    • "WATER LEAKING INTO REAR LIFTGATE LAMP(RACETRACK LIGHT) SHORTED OUT ABOUT 6 INCHES OF THE LED LOWER LEFT SIDE. REMOVED WATER THROUGH MOUNTING SCREW HOLE. VEHICLE WAS STATIONARY HOWEVER WATER ENTERED WHILE DRIVING IN RAIN ALSO"~41,000 mi, complaint #1742782
    • "LIFTGATE LAMP HAS WATER INFILTRATION AND DAMAGES THE LED LIGHTS PART NUMBER 68156575AG THIS HOUSING ALSO INCORPORATES THE REVERSE LAMPS AND REVERSE CAMERA SYSTEM"~41,235 mi, complaint #1736957
  13. #13

    brake hydraulics

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2018 Dodge Durango. The contact stated while driving at 25 MPH, the vehicle that was 20 feet away from his vehicle stopped. The contact depressed the brake pedal but it failed to respond, causing the vehicle to crash into the rear of the oth…"~24,000 mi, complaint #1846088
    • "The contact owns a 2018 Dodge Durango. The contact stated while driving at an undisclosed speed, the service brakes and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with HECU failure. The contact was in…"~30,000 mi, complaint #2027484
    • "The contact owns a 2018 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V83800(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated the brake lights were illuminated. The…"~65,000 mi, complaint #2100070
  14. #14

    glass and windshield

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I BOUGHT A 2018 DURANGO FROM DODGE IN APRIL OR MAY 2019 SUPPOSEDLY "NEW". ITS HAD 2995 MILES ON IT FROM THEM JOYRIDING IN IT THROUGH TOWN. IT HAS BEEN IN AN ACCIDENT AND THEY DIDN'T DISCLOSE IT BUT CHARGED ME BRAND NEW PRICE. 6 MONTHS AFTER PURCHASING THE WIND…"~6,000 mi, complaint #1649165
    • "TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE DRIVING IN THE RAIN, THE SUN ROOF AND WINDSHIELD LEAKED. THE LEAKS CAUSED THE VEHICLE TO SHUT OFF IN THE MIDDLE OF A PARKING LOT SINCE THE STAR CONNECTOR WAS AFFECTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MEC…"~11,200 mi, complaint #1498115
    • "NOVEMBER 30, 2019, MY HUSBAND AND I WERE DRIVING ON THE INTERSTATE, IT WAS 34 DEGREES OUTSIDE AND WE HAD THE DEFROST AND HEAT ON LOW SETTING {1}. THEN A SOUND LIKE A GUNSHOT, THEN COLD AIR COMING FROM THE ROOF AND COULD HEAR GLASS BOUNCING AROUND. WE PULLED…"~15,687 mi, complaint #1627478
    • "I WAS DRIVING DOWN THE FREEWAY AT APPROXIMATELY 55 MPH AND HEARD A LOUD BOOM. THERE WAS NOTHING THAT FLEW INTO MY CAR OR IMPACTED IT IN ANYWAY. I WAS UNSURE OF WHAT IT WAS AND CONTINUE DRIVING. WHEN I STOPPED AT THE HOUSE I LOOKED AROUND THE VEHICLE AND THERE…"~26,000 mi, complaint #1573275
  15. #15

    other

    2 unsafe, 1 broken, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WITH THIS INCIDENT MY DODGE DURANGO SRT WAS TOWED TO THE DEALERSHIP ON FRIDAY THE 19TH AND IT STILL HASN'T BEEN SEEN NOR DIAGNOSED. MY HUSBAND AND I HAVE BEEN CALLING ALL DAY WITH NO ANSWER THEN WAS TOLD IT WAS IN THE SHOP BUT NOW THEY ARE TELLING US THAT IS H…"~32,000 mi, complaint #1587049
    • "THE RACETRACK LIGHT BAR (ATTACHED TO THE DECK LID) HAS GOTTEN WATER INSIDE IT, (IT WAS THIS WAY WHEN I BOUGHT IT) AND NOW THE LIGHT IS NO LONGER WORKING. THIS IS A COMMON PROBLEM ON THE DODGE DURANGO, AS I HAVE SEEN MULTIPLE PEOPLE WHO ARE HAVING THIS PROBLEM…"~39,000 mi, complaint #1738042
    • "Odometer Fraud. The contact purchased a 2018 Dodge Durango. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase on January 10, 2025, the vehicle's mileage was 36,020. After checking…"~74,624 mi, complaint #2137147
  16. #16

    backup camera

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2018 Dodge Durango. The contact stated while driving 55 MPH, the rear camera activated independently, without warning. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The…"~20,000 mi, complaint #1850271
  17. #17

    brake pads and rotors

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • ""BREMBO BREAK PADS" I PURCHASED MY VEHICLE IN OCTOBER OF 2018, I WAS QUOTED FOR NEW BRAKE PADS ALL AROUND AT 9000 MILES IN JUNE OF 2019. AFTER FINDING OUT ABOUT THE MANUFACTURE WARRANTY, I WAS TOLD THAT I ONLY NEED REAR BRAKE PADS REPLACED NOW. (NOTE: THERE IS…"~9,000 mi, complaint #1593231
    • "OUR DODGE DURANGO GT, HAS DEVELOPED A LOUD POP SOUND WHEN COMING TO A FULL STOP. I TOOK IT TO ANCIRA DODGE IN SAN ANTONIO, THEY ADVISED ME THE CALIPERS ARE HITTING BRAKE PADS AND THERE IS NOTHING THEY CAN DO. I FEEL THIS IS A SAFETY ISSUE AND DODGE AGAIN DOES…"~21,787 mi, complaint #1636682
  18. #18

    engine cooling

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2018 Dodge Durango. The contact stated after attempting to start the vehicle, the engine failed to turn over. The contact then stated that after several attempts to start the vehicle she smelled a burning odor. No warning lights were illumin…"~65,000 mi, complaint #1884450
  19. #19

    engine head gasket

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I bought this car, brand new off the dealer and it has been in perfect shape until 120,000 miles. All of a sudden the check engine light comes in and turns out it was the head gasket!! 5 years old, hasn't needed a thing and the mechanic tells me I need a new e…"complaint #1954240
    • "2018 Dodge Durango GT with 47,000. The check engine light came on. Took it to a Dodge dealer for service. Diagnosis was head gasket failure, allowing coolant into the cylinder causing engine misfire and potential overheat and a blown engine. This appears to be…"complaint #2104612
    • "3.6L V6 Engine, Auto Start/Stop light came on followed by check engine light. Codes for multiple misfires, replaced multiple coils and replaced all spark plugs. After all was replaced, still had the same issues. Took it to a local Dodge dealership and they sai…"complaint #2122026
  20. #20

    evap system

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "69000 MILES, CHECK ENGINE LIGHT CAME ON. CODES P0440 WAS THROWN 2X. I ALREADY REPLACED PURGE VALVE AT MY OWN COST. I ALSO INFORMED DODGE. THEY WON'T FIX IT UNLESS I PAY FOR DIAGNOSIS. WHICH I ALREADY HAD ONE DONE. ALSO HEADLIGHT BULB DROPPED AT 38K MILES AND I…"~68,900 mi, complaint #1686342
  21. #21

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The active headrest restraint deployed in the vehicle with no collision. It deployed randomly. It looks like there is a broken part inside the headrest. I just bought the car. I have complained to the dealer because it wasn't like that when I test drove it b…"complaint #1813132
    • "The front passenger side headrest Safety mechanism deployed as I was driving down the road and upon looking at it, a piece inside is broken. when the headrest deployed, it hit my passenger in the head, pushing him forward and give him a headache it came out…"complaint #2021723
    • "The passenger side active headrest restraint deployed at 3mph in a parking lot. There had been a safety recall for apparently my vin is not covered per dodge. [XXX] If this would have happened on the drivers side at highway speeds, it could have been deadly…"complaint #2217794
  22. #22

    suspension struts shocks

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DURANGO R/T HEMI AWD TOWING PACKAGE. NOTICED RATTLE,CLUNKING ON REAR PASSENGER SIDE, AS WELL AS INCREASED BODY ROLL AND REAR END SWAY/ROAD WALK ON ROAD PATCHES, ROAD SURFACE TO BRIDGE TRANSITIONS, ETC. LEADING TO A STEERING CORRECTION ON STEERING WHEEL. VERY…"~11,140 mi, complaint #1565691
  23. #23

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving on I75 North in Florida near Ocala (exit 358) traveling about 70mph when I approached slowing traffic. I attempted a slow and steady stop without slamming on the brakes. The emergency braking system engaged but the vehicle failed to stop and I wa…"complaint #1831172
    • "The vehicle braking system will start alerting the driver to brake when not necassary. Alarm will sound in the vehicle, and Dashboard will start flashing "BRAKE" multiple times. it did break automatically once while driving, children were present in the vehicl…"complaint #1862941
  24. #24

    battery and charging

    2 stranded

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "PARASITIC DRAW ON BATTERY BATTERY DIED SUDDENLY AND STAYS CHARGED ONE OR TWO DAYS FIRST TIME IT WAS SHUT OFF FOR 30 MINUTES IN PARK WAS JUMP STARTED AND OPERATING SECOND TIME SIT OVERNIGHT AND BATTERY WAS COMPLETELY DRAINED FAILED TO JUMPSTART APPLIED…"~38,600 mi, complaint #1716342
    • "VEHICLE WOULD NOT START AFTER SITTING 45 MINUTES. STARTED AFTER JUMP AND DIED AGAIN NEXT DAY. RECHARGED BATTERY AND IT WORKED SCAN TOOL HAD THREE CODES DEAD BATTERY FOG LIGHT SWITCH AND DRIVERS DOOR SWITCH SECOND ISSUE IS OIL IN THE AIR BOX WHICH THE DEALER…"~39,000 mi, complaint #1720253
  25. #25

    door latch and hinge

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2018 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAULT AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED FOR THE REAR PASSENGER SIDE. THE DEALER (DEACON'S CHRYSLER DODGE JEEP RAM, [REDACTED ADDRESS], MAYFIELD, OH 44143, [R…"complaint #1563778
    • "I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A LOUD NOISE. I LOOKED IN MY MIRRORS AND SAW A PIECE OF MY CAR IN THE MIRROR. IT WAS THE PLASTIC PIECE OFF MY DOOR. I COULDN'T STOP BEING ON THE HIGHWAY LUCKY THAT IT DIDN'T HIT ANOTHER VEHICLE. I TOOK IT TO THE D…"complaint #1708774
  26. #26

    power windows and locks

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I PURCHASED A 2018 DODGE DURANGO ON MARCH 9, 2021. A MONTH AFTER BARELY DRIVING IT, I NOTICED THAT I CAN'T FILL UP ALL THE WAY AS FAR AS GAS. SECOND TIME TRYING TO FILL UP. LOOKS LIKE IT A 'FILLER NECK' ISSUE. ALSO, THE BUTTON TO LOCK ALL PASSENGER WINDOWS DOE…"~20,142 mi, complaint #1741101
    • "SUV ONLY HAS 42K MILES AND THE MOTOR THAT CONTROLS THE WINDOW FLUID JUST STOP WORKING. THE WIPERS WORK BUT WHEN YOU PUSH THE BUTTON FOR THE WIPES TO SPRAY THE WIDOWS THE MOTOR STOP SOUND AND WILL NOT SPRAY"~42,000 mi, complaint #1729556
  27. #27

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WENT THROUGH CHEETAH CAR WASH WITH MY 2018 DODGE DURANGO AND UPON EXITING THE CAR WASH AND RECEIVING GREEN SIGNAL TO DRIVE I SHIFTED FROM "N" TO "D" AND STARTED SLOWLY DRIVING TOWARD THE VACUUM CLEANING AREA. AS I WAS SLOWLY PULLING INTO THE PARKING LOT, THE…"~15,000 mi, complaint #1571435
  28. #28

    adas adaptive cruise

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I WAS COMING THREW THE WV AREA COMING DOWN A HILL MOVING TOWARD THE CAR TUNNELS. JUST AS I WAS COMING DOWN THE HILL THE CAR INCRESSINED THE SPEEDS FROM 70 TO 75 AND THEN FROM THERE TO 80. (ADAPTIVE CRUISE CONTROL)I TRIED TO CONTACT THE CAR OWNERS THAT I…"~3,000 mi, complaint #1536552
  29. #29

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2018 Durango GT purchased at 30k miles and the oil pan gasket was already worn and leaking oil. Tensioner and pulley also failed. Seems like Mopar utilize low quality parts in general, as minor as they may seem they are vital for me to operate my vehicle safel…"complaint #1799798
  30. #30

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THIS HAS HAPPENED MULTIPLE TIMES TO ME AND HAS RECENTLY BECOME A DAILY STRUGGLE. I SEEM TO BELIEVE THE ELECTRICAL PANEL BEHIND THE DASH MAY HAVE A SHORTAGE OF SOME SORT. I CAN BE STATIONED AT A LIGHT OR MOVING AND MY SCREEN DISPLAYING THE ODOMETER WILL COMPLET…"~22,326 mi, complaint #1671006
  31. #31

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THERE IS A RUBBING/GRINDING SOUND FROM THE FRONT RIGHT TIRE GOING 55+MPH. THE HEATING & COOLING IS SHUTTING OFF AND NOT TURNING BACK ON. RADIO SCREEN IS HOT TO THE TOUCH"complaint #1699144
  32. #32

    parking sensors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, OPENED THE DOOR, OR DROVE IN REVERSE, THE PARKING AND DRIVING ASSISTANCE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE ([REDACTED ADDR…"~24,667 mi, complaint #1605457
  33. #33

    software or update

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "GPS LOCATION IS OFF BY 50 MILES OR SO AND VEHICLE COMPASS INDICATES WRONG OR OPPOSITE HEADING."~36,000 mi, complaint #1730730
  34. #34

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While on my way to an appointment it was raining and I noticed my car wasn't handling the water on the road like it usually did. It was pulling to one side or jumping around when it hit shallow water. I turned the traction control off and then back on and that…"complaint #1913138
  35. #35

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE ([REDACTED ADDRESS], CARY, NC) WHERE THE STEER…"~10,000 mi, complaint #1609259
  36. #36

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2018 DODGE DURANGO, EQUIPPED WITH BRIDGE STONE TIRES, TIRE LINE: ECOPIA, TIRE SIZE:265-50R-20 N/A, AND DOT 7XUMEC13017. THE TIRES WERE THE ORIGINAL TIRES. THE CONTACT STATED THAT WHILE DRIVING ABOUT 55 MPH, THE TIRE BELTS ON THE REAR…"~25,000 mi, complaint #1566089
  37. #37

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I PURCHASED A VEHICLE FROM STG AUTO GROUP IN GARDEN GROVE AND NOTICED A WEEK LATER WHILE MY CAR WAS PARKED IN MY DRIVEWAY, THAT THERE WAS A LARGE SLASH ON THE FRONT PASSENGER TIRE ON THE WHEEL WALL WITH AN ORANGE PAINTED CIRCLE AROUND IT. I WAS TOLD BY A PROF…"complaint #1576639
  38. #38

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There is a problem with the rear middle light on the lift gate. Water is getting into them and shorting them out then leading it to need a replacement. This is an on going issue with dodge Durangos. Something needs to be done with this design flaw on the Du…"complaint #1973134

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE DURANGO directly.