2016 CHEVROLET IMPALA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    airbag system

    13 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=14, median 43,000 mi, no reliable range below 25 reports.

    • "DRIVING ALONG A FOUR-LANE DIVIDED HIGHWAY WITH A 50 MPH LIMIT WHEN WITHOUT WARNING AN ONCOMING VEHICLE TURNED LEFT INTO ME AT AN INTERSECTION. MY ESTIMATED IMPACT SPEED WAS 35 MPH. THE AIRBAGS FAILED TO DEPLOY. THE OTHER CAR'S AIRBAGS DEPLOYED. I WONDER IF T…"~11,740 mi, complaint #1342950
    • "WHEN I WAS DRIVING DRIVING ON THE 91 FREEWAY GOING TO WORK AT THE SPEED, APPROXIMATELY 65 MPH THE TRANSMISSION STARTED SHIFTING ERRATICALLY LIKE IT WAS GOING TO STOP OR IT WAS STUCK IN THE WRONG GEAR. MY HUSBAND WAS TOLD TO MAKE AN APPOINTMENT TO BRING THE CAR…"~41,000 mi, complaint #1628435
    • "THE AIRBAG REDYNESS LIGHT STAYS ON MOST OF THE TIME BUT IT DOSE GO OFF ONCE IN AWHILE FOR A FEW MINUTES. I UNDERSTAND THIS IS EXTREMELY COMMON AND DATES BACK TO 2009 I STRONGLY FEEL A RECALL ON THIS ISSUE IS IN ORDER BECAUSE POTENTIALLY MILLIONS OFF PEOPLE'S L…"~49,900 mi, complaint #1502609
    • "The contact owns a 2016 Chevrolet Impala. The contact stated that while driving approximately 70 mph and attempting to avoid an accident, the driver lost control of the vehicle and crashed into an embankment. During the crash, the front end of the vehicle was…"~56,000 mi, complaint #1841727
    • "PASSENGER SIDE AIR BAG POPPING UP. CREASE ON DASH"~111,000 mi, complaint #1701800
  2. #2

    engine stall or no start

    2 stranded, 9 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=18, median 65,000 mi, no reliable range below 25 reports.

    • "WHEN TRAVELING ON THE HIGHWAY OR LOCAL ROADS. MY VEHICLE WOULD WARN ME TO SHIFT INTO PARK TO STOP THE ENGINE. THE AFTER 3 NOTICES IT WOULD SHUTDOWN COMPLETELY."~2,900 mi, complaint #1303718
    • "TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED AT FREEDOM CHEVRO…"~57,292 mi, complaint #1538667
    • "ON APRIL 2ND, 2018, I WAS DRIVING TO WORK AROUND 4:50 A.M. DRIVING ON THE 303SB ONLY ABOUT [REDACTED ADDRESS] I NOTICED THAT MY VEHICLE BEGAN TO LAG AND STALL OUT, I BEGAN TO NOTICE GREY SMOKE COMING FROM THE HOOD AND THAT'S WHEN I REALIZED THAT MY CAR WAS ON…"~65,000 mi, complaint #1469229
    • "HELLO MY 2016 CHEVY IMPALA LIMITED LTZ HAS A IDLE ISSUE WHEN I COME TO A STOP.IT WILL IDLE LOW AN STUMBLE LIKE IT'S GOING TO CUT OFF THEN IT GOES BACK TO NORMAL.ANY SUGGESTIONS.MY CHECK ENGINE LIGHT IS NOT ON.IT DOES THIS ALMOST EVERY TIME I COME TO A STOP."~78,000 mi, complaint #1648802
    • "MY VEHICLE TURNED OFF SEVERAL DIFFERENT OCCASIONS ONCE AS I WAS DRIVING FREEWAY SPEED APPROXIMATELY 60-65MPH ENGINE COMPLETELY SHUT OFF I ATTEMPTED TO PUT IN NATURAL AND RE START THE IGNITION AS THE VEHICLE WAS STILL MOVING WITH NO POWER VEHICLE DID NOT START…"~84,000 mi, complaint #1706657
  3. #3

    trunk or liftgate

    9 unsafe, 1 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2016 Chevrolet Impala. The contact stated that he noticed that there was water leaking inside the trunk. The vehicle was taken to the dealer, where it was determined that water was leaking through both sides of the trunk lid. The dealer inst…"~5,377 mi, complaint #1971707
    • "TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S TRUNK CONTAINED MOISTURE AND THE CHECK ENGINE INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO CENTURY 3 CHEVROLET ([REDACTED ADDRESS], WEST MIFFIN, PA 1512…"~35,699 mi, complaint #1524874
    • "THE ENTIRE SPARE TIRE WELL IN THE TRUNK WAS FILLED WITH WATER. THE TRUNK WAS DAMP IN THE BACK CORNERS BY THE TAIL LIGHTS AND SOME OF MY ITEMS IN THE TRUNK WERE WET. THIS IS THE FIRST I HAVE NOTICED THIS BUT IT COULDN'T HAVE BEEN LIKE THIS LONG. IT HAS BEEN…"~72,314 mi, complaint #1516523
    • "TRUNK FILLED WITH WATER IN TIRE COMPARTMENT."~75,000 mi, complaint #1584428
    • "CONCERNING THE 2016 CHEVROLET IMPALA TRUNK, THERE WERE SEVERAL OCCASIONS OF THE TRUNK BEING FOUND OPENED ON IT'S OWN WHEN NOT IN USE. RECENTLY, THE TRUNK WILL NOT CLOSE OR WILL NOT OPEN. I'VE PURCHASED FUSES TO NO AVAIL AS THEY CONTINUE TO BLOW. CONTACTED C…"~100,000 mi, complaint #1639400
  4. #4

    steering electric assist

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DRIVING ON [REDACTED ADDRESS] AROUND 40-45 MPH WHEN SUDDENLY THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. WARNING MESSAGE "SERVICE POWER STEERING DRIVE WITH CAUTION" POPPED ON. HAD EXTREME RESISTANT TRYING TO TURN INTO A PARKING LOT TO CHECK FOR LOST OF…"~52,454 mi, complaint #1587975
    • "THE POWER STEERING IS ELECTRIC AND IT'S JUST TURNING OFF WHEN THE CAR MAKES A TURN WITHOUT NOTICE."~69,000 mi, complaint #1594490
    • "ON THE 24TH OF DECEMBER AS I WAS PULLING INTO THE DRIVEWAY MY POWER STEERING SYSTEM LOCKED UP AND I COULD NO LONGER TURN THE VEHICLE. THE "CHECK POWER STEERING" INDICATOR LIGHT CAME ON. IT WAS TOWED TO A LOCAL MECHANIC WHO "RESET THE ERROR CODE" AND INFORME…"~86,000 mi, complaint #1528011
    • "WHILE DRIVING VEHICLE AT A LOW SPEED SOON AFTER STARTING, A SERVICE WARNING " SERVICE POWERSTEERING DRIVE WITH CARE" APPEARED ON THR DIC. VEHICLE BECAME EXTREMELY HARD TO STEER BUT I WAS ABLE TO MANEUVER IT TO A SAFE LOCATION PUTTING A LOT OF PHYSICAL PRESSURE…"~159,000 mi, complaint #1702689
  5. #5

    transmission automatic

    2 stranded, 6 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "THE CHECK ENGINE LIGHT KEEPS TURNING ON. AND THE CAR HAS TROUBLE SHIFTING. I TOOK IT TO GET IT CHECKED OUT AND THEY INFORMED ME THAT IT HAS TO DO SOMETHING WITH THE TRANSMISSION AND THAT MULTIPLE PEOPLE ARE HAVING THIS PROBLEM WITH THE SAME TYPE OF VEHICLE.…"~30,173 mi, complaint #1672145
    • "TRANSMISSION NOT SHIFTING GEAR, VEHICLE DISABLED AND UNSAFE TO DRIVE. WHEN VEHICLE IS SHIFT IN DRIVE IT PROPELS IN REVERSE. THE ISSUES FIRST OCCURRED WHILE CAR WAS IN MOTION IN DRIVE ON A BUSY TRAFFIC WAY. AS I PRESSED THE ACCELERATOR THE VEHICLE DID NOT MOVE…"~60,300 mi, complaint #1544281
    • "MY VEHICLE ONLY HAVING 58,000 MILES WITHOUT NOTICE OR ANY WARNINGS BEGAN TO STALL AND WOULD NOT GO PAST 30 MPH. LATER I ATTEMPTED TO PUT VEHICLE IN REVERSE AND IT HAD NO REVERSE WHAT SO EVER. ALL FLUIDS AND MAINTENANCE WERE UP TO DATE. AFTER CONSULTING WITH S…"~64,240 mi, complaint #1655215
    • "THESE IMPALAS ARE DOWNSHIFTING ON GEARS 2/3 AND WHEN TRYING TO ACCELERATE IT IS NOT SHIFTING AS THEY SHOULD THIS IS FROM MULTIPLE AUTO SHOPS AND CHEVROLET DEALERSHIPS IN DEARBORN AND DETOUR MICHIGAN ARE AWARE AND BOTH ARE STAYING THEY ARE GETTING ALOR IF COM…"~70,000 mi, complaint #1669946
    • " The contact owns a 2016 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact noticed an abnormal sound and the vehicle s…"~115,000 mi, complaint #2211833
  6. #6

    control module

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "WENT TO START THE CAR AND THE SIDE DETECTION SYSTEM WENT OUT AND IS CAUSING ELECTRICAL PROBLEMS IN THE CAR. SIDE DETACTION, COMPUTER, IGNITION, ETC."~37,000 mi, complaint #1599014
    • "SERVICE SIDE DETECTION SYSTEM WARNING CAME ON AND CAR WOULD NO LONGER START. SIDE DETECTION LIGHTS STAY ON AND WON'T GO OFF. *TR"~47,000 mi, complaint #1669002
    • "CAR WOULD NOT START AND ALL OF MY SENSORS ARE GOING OFF NEEDING TO BE SERVICED. THEN IT GOES AWAY. I DROVE IT THE DAY BEFORE WITH NO PROBLEMS. GO TO MY CAR THE NEXT DAY AND ALL OF MY SENSORS ARE ACTING UP."~76,000 mi, complaint #1598458
  7. #7

    adas blind spot

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "SIDE DETECTION SYSTEM HAS FAILED, CAUSING MY DASH BOARD TO STAY OFF OR FLICKER AND AT TIMES MY VEHICLE NOT STARTING."~40,000 mi, complaint #1679977
    • "SIDE DETECTION FAILURE. MANY OTHER MODELS 2014-2017 ARE COVERED UNDER GM N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION. OUR 2016 IS NOT, BUT DOES HAVE THIS PROBLEM."~45,000 mi, complaint #1711059
  8. #8

    lighting exterior

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY AT NIGHT TIME, ESPECIALLY AT DUSK. THE REFLECTOR INSIDE THE HOUSING DOES NOT HAVE SUFFICIENT REFLECTABILITY TO PRODUCE THE APPROPRIATE BEAM. THE HOUSING RELIES SOLELY ON THE BULB TO PRODUCE SUFFICIENT LIGHTING. I…"~26,600 mi, complaint #1490153
    • "WHILE DRIVING HEADLIGHTS WOULD NOT COME ON, NOTHING IS WORKING"~34,000 mi, complaint #1606367
  9. #9

    stability and traction control

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WAS DRIVING ON THE WAY TO WORK IN THESE LIGHTS CAME ON DON'T KNOW WHY BUT I JUST BROUGHT THIS CAR FROM THE DEALERSHIP NOT EVEN MORE THEN 30 DAYS IN THIS COMES ON WTF"~50,266 mi, complaint #1467377
    • "I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALI…"~75,000 mi, complaint #1523313
  10. #10

    brake hydraulics

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "MY VEHICLE WAS INSPECTED AND AND MARKED "GOOD" FOR BRAKES BY FAIRWAY CHEVROLET DEALER IN LAS VEGAS, NV. THE BRAKING SYSTEM DIDN'T SEEM TO WORK AS DID BEFORE. I WAS DRIVING ABOUT 30 MPH APPROACHING AN INTERSECTION WHEN THE VEHICLE IN FRONT OF ME SUDDENLY STOPPE…"~44,132 mi, complaint #1570506
    • "ON 27 APRIL 2021 MY SON IN HIS 2016 IMPALA WAS INVOLVED IN A COLLISION WHEN THE VEHICLE FAILED TO STOP AT AN INTERSECTION. WHILE ATTEMPTING TO STOP THE BRAKE PEDAL SEIZED AND FAILED TO STOP THE CAR BEFORE HITTING ANOTHER VEHICLE. I AM CONCERNED WITH THIS ISSU…"~75,000 mi, complaint #1744811
    • "I DRIVE A 2015 CHEVY IMPALA, 3 DIFFERENT MECHANICS HAVE TOLD ME MY BRAKES ARE GOOD AS NEW AND I SHOULDN'T HAVE ANY PROBLEMS WITH THEM HOWEVER MY CAR IS STILL HAVING TROUBLE COMING TO A COMPLETE STOP AND IT'S SCARY BECAUSE NOT ONLY DO I HAVE TWO CHILDRE BUT I A…"~100,000 mi, complaint #1627755
  11. #11

    engine internal

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "VEHICLE BEGIN TO JERK WHEN ACCELERATING. TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THERE WAS INTERNAL DAMAGE TO THE TRANSMISSION. THE DEALERSHIP ADVISED THEY ARE UNAWARE OF WHAT CAUSED THE INTERNAL DAMAGE. THIS WAS REPAIRED 9 MONTHS LATER WHILE DRI…"~116,000 mi, complaint #1659488
    • "MY CAR HAS BEEN GIVING ME PROBLEMS EVER SINCE I BEGUN USING E85 GAS. CHECK ENGINE LIGHT CONSTANTLY COMES ON AND OFF. MECHANICS FROM THE DEALER TOLD ME I SHOULD STOP USING E85. MAKES NO SENSE. CHEVY SHOULD STOP FALSE ADVERTISING. THIS IS A COMMON ISSUE WITH CH…"~144,000 mi, complaint #1653310
    • "The contact owned a 2016 Chevrolet Impala. The contact stated that while driving approximately 35 MPH and turning into a parking lot, the vehicle lost power and there was black smoke coming from the right side of the engine compartment. The contact then parked…"~200,000 mi, complaint #2234153
  12. #12

    infotainment head unit

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "1. THE DISPLAY SCREEN WENT BLACK WHILE DRIVING USING NAVIGATION. THE FAULT WAS A DEFECTIVE HMI MODULE, GM PART # 84296482 AT A COST OF $1100 (SEE ATTACHED DOCUMENT). THE SUDDEN LOSS OF THE SCREEN WAS DISCONCERTING AND COULD HAVE CAUSED AN ACCIDENT. THIS S…"~43,000 mi, complaint #1722786
  13. #13

    wiring harness

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE WIRING USED IS TASTY TO SQUIRRELS AND MY RIGHT HAND BLINKER WIRING HAS BEEN CHEWED UP TWICE NOW, FIXING IT HAS COST $1000.00 EACH TIME. VEHICLE WAS STATIONARY PARKED IN MY DRIVEWAY AT HOME."~30,000 mi, complaint #1543809
    • "ITS WAS ROUND 9:00 P.M. WHEN I WAS DRIVING DOWN A TWO LANE ROAD, GOING AROUND A CURVE WHEN ALL MY INTERIOR LIGHTS(DASH BOARD, RADIO, AND GEAR SHIFT LIGHTS)TURN OFF FOR ABOUT THREE SECONDS. THE CAR FELT AS IT WAS COMPLETELY OFF BUT POWERED BACK UP AND CONTINUED…"~48,382 mi, complaint #1464901
  14. #14

    ac compressor and refrigerant

    1 broken, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY AIR CONDITION BLOWING HOT AIR COST 1700.00 TO REPAIR MY CAR IS A 2016 CHEVROLET IMPALA THEY SAY THE DASH HAS TO COME OUT TO REPLACE PART THERE SHOULD BE A RECALL ON THIS"~87,000 mi, complaint #1675716
  15. #15

    catalytic converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE LEFT SIDE (RADIATOR SIDE) CATALYTIC CONVERTER DEVELOPS HAIRLINE CRACKS AND EVENTUALLY BREAKS FROM THE FLANGE ATTACHED TO THE ENGINE. IF IT BREAKS, IT FALLS FORWARD AND GETS CAUGHT IN THE FAN, POSSIBLY CAUSING FURTHER DAMAGE. APPEARS THAT CRACKS DEVELOP DUE…"~87,000 mi, complaint #1724237
    • "CATALYST CONVERTER EXHAUST BROKE AT THE TOP WHILE DRIVING DOWN THE ROAD (CITY STREET). THE CAR BECAME LOUD. NO ENGINE LIGHT OR ANY OTHER WARNING LIGHT CAME ON."~111,000 mi, complaint #1543612
  16. #16

    evap system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2016 Chevy Impala with 3.6L V6 has a design fault that causes failure of the evaporator core including leak of freon and inoperative Air Conditioning. Leak of freon and lack of air conditioning in 100 degree plus outside temps endangers the driver and passeng…"complaint #1811138
    • "My vin should have been included in this: N182186881-01 - Special Coverage Evaporator Core Icing, Leak Revised Warranty section I have had the issue for many years due to not receiving the notice. The car leaks, hisses, smokes and does not cool at all. I was…"complaint #2061451
  17. #17

    instrument cluster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE LIGHTING ON MY INSTRUMENT PANEL FADES OR DISAPPEARS SO THAT I CAN'T SEE INFORMATION LIKE MY ODOMETER READING. ON JUNE 8, 2017 THE PROBLEM WAS SO BAD THAT I COULDN'T EVEN SEE THE LIGHT THAT SHOWS WHICH GEAR I SHIFTED INTO. ON JUNE 12, 2017 THE INFORMATIO…"~32,200 mi, complaint #1384365
  18. #18

    power steering hydraulic

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "CAR LOSS POWER STEERING, ABS BRAKE CONTROL AND SPEEDOMETER. MULTIPLE SERVICES LIGHTS FLICKED ON / OFF. HAPPENED SEVERAL TIMES IN THE LAST 1-2 MONTHS, HAPPENED ON CITY STREETS AND THE HIGHWAY. HAD TAKEN TO BE SERVICED TWICE. INTERMITTENT CHECK ENGINE LIGHT TURN…"~30,000 mi, complaint #1441420
    • "SERICES LIGHT CAME ON FOR POWER STEERING"~110,233 mi, complaint #1649341
  19. #19

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ON MARCH 23, 2017 I WAS PUTTING ON MY SEAT BEAT WHEN ALL OF A SUDDEN I NOTICED IT WAS NO LONGER ATTACHED TO THE SIDE OF THE DRIVERS SEAT. I NOTICED THAT THE ALUMINUM CABLE , WHICH HAS SMALLER STRANDS OF WIRE IN THE MIDDLE OF IT HAD TOTALLY BROKEN FROM ITS BASE…"~25,000 mi, complaint #1366112
    • "AIR BAG LIGHT GOES AND OFF ON THE DASH. I HAD IT SCANNEDC AT AUTOZONE AND THE OBD READER SHOWS "DRIVER SEAT BELT ANCHOR PRETENSIONER DEPLOYMENT LOOP, SHORT TO GROUND "."~54,000 mi, complaint #1565621
  20. #20

    sunroof

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING DOWN THE HIGHWAY A LOUD EXPLOSION MADE MY PASSENGER'S AND ME GET STARTLED FOLLOWED BY A RINGING IN OUR EARS. IT CROSSED MY MIND THAT THE VEHICLE WAS GETTING SHOT AT. UPON INSPECTION THERE WAS NO INTERIOR DAMAGE, HOWEVER WHILE INSPECTING THE OUTS…"~64,000 mi, complaint #1725788
    • "SUNROOF EXPLODED WHILE DRIVING ON HWY AT 65MPH, TWO MINUTES AFTER STOPPING AT A CONVENIENCE STORE. 92F OUTDOOR TEMP. AC JUST COOLED OFF VEHICLE. 2017 BLACK CHEVY IMPALA LTZ. BOTH FRONT WINDOWS AND WINDSHIELD PREVIOUSLY CRACKED AFTER STARTING TO DRIVE WHILE CAR…"~87,000 mi, complaint #1572805
  21. #21

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2016 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF TIRES. *LD THE CONSUMER STATED THAT THE TIRES WERE THE CAUSE OF THE ACCIDENT. THE TIRE MANUFACTURER DID NOT ACCEPT RESPONSIBILITY BUT, STATED THE TIRE DAMAGE WAS DUE TO THE ACCIDENT ITSELF.…"complaint #1585768
    • "235/50R18. Went for tire rotate and balance. Was informed that 3 of the 4 tires had tread separation and recommended replacement."complaint #2002208
  22. #22

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ON FRIDAY, NOVEMBER 18, 2016 AT APPROXIMATELY 5:20 A.M. I WAS PARKING MY CAR IN A CENTER CITY PARKING GARAGE. I WAS APPROXIMATELY 2 CAR LENGTHS FROM THE PARKING SPOT. I WAS BACKING MY CAR INTO THE SPOT. THE CAR WAS STOPPED AND I REMOVED MY SAFETY BELT AND LO…"~3,021 mi, complaint #1335164
  23. #23

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My brake assist will come and say “brake assist off”. When pushing brakes my car will skip and the brakes sound crunchy. It’s been almost a couple of weeks of this. I’m concerned safety wise due to the fact it almost didn’t stop. No mechanic shop can help appa…"complaint #1747766
  24. #24

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CAR WAS GOING 80 MPH (CRUISE CONTROL) ON THE HIGHWAY, AND IT GLITCHED TURNED ON AND OFF. WE WERE GOING DOWN HILL MOTION CAR SLOWED DOWN BUT CONTINUED ROLLING. WHEN THE CAR GLITCHES BACK ON 1 MINS LATER KICKED BACK ON CAR PICKED BACK UP TO THE 80 MPH ON THE C…"~76,200 mi, complaint #1659000
  25. #25

    door latch and hinge

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I REACHED FOR THE DRIVER'S SIDE DOOR HANDLE TO OPEN THE DOOR AND SOMETHING PUNCTURED MY FINGER FROM THE UNDERSIDE OF THE HANDLE WHICH STARTLED ME. I TRIED TO TAKE A CLOSER LOOK, BUT I COULDN'T SEE ANY EXPLANATION FOR THE PUNCTURE, SO I TRIED TO OPEN THE DOOR A…"~46,000 mi, complaint #1652589
  26. #26

    emissions aftertreatment

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Chevrolet Impala. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that she was able to drive the vehicle; however, she noticed that smoke coming out of the exhaust pipe w…"~54,922 mi, complaint #1784583
  27. #27

    fuel pump

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I BOUGHT THE CAR BRAND NEW, AND NOW IT HAS JUST OVER 24,400 MILES ON IT AND I HAVE ALREADY HAD TO REPLACE THE FUEL PUMP AND FUEL RAILS ON THE CAR 4 TIMES. LAST TIME WAS JUST DRIVING STRAIGHT DOWN THE HIGHWAY AND UP AND DIED COMPLETELY, CAR WOULD THEN TURN OVER…"~24,111 mi, complaint #1710897
  28. #28

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, WATER ENTERED THE VEHICLE FROM THE REAR TAILLIGHTS. THE CONTACT STATED THAT THE TRUNK AND THE INSIDE CABIN OF THE VEHICLE EXPERIENCED WATER INTRUSION IN THE VEHICLE…"~32,000 mi, complaint #1692321
  29. #29

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I WAS DRIVING ON THE FREEWAY AND THE REDUCE ENGINE POWER CAME ON, MY VEHICLE IMMEDIATELY START SLOWING DOWN AND I COULDN'T GO OVER 19 MPH !! VERY SCARY AND UNSAFE AND GM HAS FAILED TO TAKE CARE THE PROBLEM!!"complaint #1716234
  30. #30

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2016 POLICE IMPALA WITH 63,829 CAUGHT FIRE AND IS NO LONGER USABLE. THE OFFICER PARKED AND LOCKED THE CAR UP TO DO A FOOT PATROL AROUND BUILDING 33 ON DLA RICHMOND. WHEN HE RETURNED TO THE CAR, KEYFOB WOULD NOT OPEN THE DOOR SO HE OPENED IT MANUALLY. WHEN HE…"~63,829 mi, complaint #1648318
  31. #31

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2016 Chevrolet Impala. The contact stated while driving out of a parking space, the steering wheel was difficult to maneuver and she heard an abnormal clinking sound coming from the steering wheel. There were no warning lights illuminated. T…"~75,000 mi, complaint #1756449
  32. #32

    unknown

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "FOR THE PAST 3 MO. UPON STARTING THE VEHICLE I HEAR A "POP" NOISE. IT ONLY HAPPENS EVERY ONCE IN A WHILE IN THE MORNING OR THE EVENING WHEN I GET OFF WORK. SOMETIMES IT WILL GO A WEEK OR MORE WITHOUT MAKING THE SOUND. THE SOUND WILL NOT REPEAT ITSELF IF I IMME…"~25,000 mi, complaint #1428848

Search NHTSA's own recall and complaint database for CHEVROLET IMPALA directly.