2015 CHEVROLET IMPALA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    adas blind spot

    42 unsafe, 5 annoyance

    47
    incidents
    Typical range: 41,500–67,500 mi

    Median 52,000 mi, based on 30 reports (57% had no usable mileage)

    • "SIDE DETECTION MODULES ARE IN AN AREA, REAR BUMPER, WHERE MOISTURE CAN SATURATE THE SENSOR/MODULE WHICH THEN CAUSES A FAULT. THE DASH DISPLAY THEN BEGINS TO FLASH AND TURN OFF AND ON. GAS PEDAL CAN ALSO BE AFFECTED, WHERE YOU CANT CONTROL ACCELERATION. THIS HA…"~30,000 mi, complaint #1557657
    • "I WAS DRIVING ON 2-LANE ROAD AND THE RIGHT SIDE DETECTION SYSTEM (SDS) INDICATOR LIGHT IN THE SIDE MIRROR CAME ON EVEN WHEN THERE WERE NO CARS OR OBJECTS NEXT TO ME. THE INDICATOR LIGHT WOULD NOT TURN OFF EVEN WHEN THE CAR WAS OFF AND PARKED. NO WARNING MESSAG…"~41,600 mi, complaint #1557409
    • "THE OBJECT SENSOR MODULES THAT CONTROL SAFETY FEATURES LIKE BLIND SPOT ALERTS AND GAP ALERTS HAVE FAILED CREATING MORE PROBLEMS FOR MY VEHICLE. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE RECALLED BY CHEVY. MY DEALERSHIP SAID THAT MY EXTENDED WARRANTY WILL N…"~52,000 mi, complaint #1558651
    • "MY CAR WAS REPAIRED UNDER SPECIAL COVERAGE N172097060, SIDE BLIND SIDE ALERT MODULE, IN APRIL 2019. TWO YEARS LATER THE SAME PROBLEM HAS RECURRED YET NOW I'M TOLD THE SPECIAL COVERAGE HAS EXPIRED, AS THE IN SERVICE DATE OF MY VEHICLE IS 2 MONTHS PAST THE 6 YEA…"~68,997 mi, complaint #1745119
    • "THE PASSENGER SIDE BLIND ZONE INDICATOR LIGHT IN THE MIRROR IS MALFUNCTIONING. EVEN WHEN THE VEHICLE IS OFF THE THE LIGHT IS FLICKERING ON AND OFF. I HAD THIS EXACT SAME PROBLEM OCCUR WHILE THE VEHICLE WAS UNDER WARRANTY AND WAS REPLACED. I EVEN ASKED IF THERE…"~145,000 mi, complaint #1650692
  2. #2

    steering electric assist

    24 unsafe

    24
    incidents

    Commonly reported, insufficient mileage data - n=16, median 65,500 mi, no reliable range below 25 reports.

    • "ON AUGUST 19, 2015 I STARTED MY CAR PUT IT INTO REVERSE AND THE STEERING WHEEL WOULD NOT TURN AND IT DISPLAYED SERVICE POWER STEERING I TURNED OFF THE IGNITION WAITED A FEW MINUTES AND TRIED AGAIN BUT IT STILL WOULD NOT TURN,I CALLED GM ROADSIDE ASSISTANCE AND…"~16,036 mi, complaint #1247957
    • "EB I84 LEAVING BAKER CITY OR, 70MPH, COMING UP ON A SERIES OF "SLOW SPEED" S CURVES AND THE ELECTRIC POWER STEERING SHUT DOWN. MESSAGE ON DIC SAYS "SERVICE POWER STEERING DRIVE WITH CARE" WHEEL WOULD HOLD WHATEVER POSITION IT WAS PUT IN AND WOULD NOT RETURN…"~60,000 mi, complaint #1615459
    • "LOSS OF POWER STEERING ASSIST AND A "SERVICE POWER STEERING" MESSAGE. LOSS STARTED UPON START-UP IN MORNING AND CONTINUED THRU 25 MILE COMMUTE TO WORK. EIGHT HOURS LATER CONDITION WAS GONE AND ALL SYSTEMS NORMAL FROM START-UP TO RETURN COMMUTE HOME. DURING L…"~69,000 mi, complaint #1639800
    • "WHEN I STARTED MY CAR THIS MORNING, I GOT AN MESSAGE ON THE INSTRUMENT PANEL THAT SAID SERVICE POWER STEERING DRIVE WITH CARE. WHEN I PUT THE CAR IN REVERSE, I COULD BARELY TURN THE STEERING WHEEL. I LOOKED UP THE SERVICE MESSAGE AND SAW THAT THIS CAR DOES NOT…"~72,180 mi, complaint #1617372
    • "I WAS DRIVING DOWN THE ROAD BACK IN FEBRUARY A WEEK AFTER I BOUGHT THE CAR WITH 90,000 MILES ON IT ONE OWNER THE STEERING WHEEL LOCKED IN POSITION AND ON THE DASH IT SAID 'SERVICE POWER STEERING DRIVE WITH CARE' I REALLY DIDNT KNOW WHAT HAPPENED AND AND TOLD M…"~110,000 mi, complaint #1623262
  3. #3

    control module

    2 stranded, 17 unsafe, 1 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=19, median 86,000 mi, no reliable range below 25 reports.

    • "ON FEBURARY 2ND MY SIDE DETECTION SERVICE ALERT TURNED ON IN MY INFOTAINMENT CENTER AFTER I STARTED THE CAR.. NOW BOTH SIDES DRIVER AND PASSENGER DETECTORS DONT WORK AT ALL.. I FEEL IT'S THE RESULT OF MOISTURE GETTING INTO THE MODULES."~16,500 mi, complaint #1563230
    • "INITIAL WARNING LIGHT WAS "SERVICE SIDE DETECTION SYSTEM" BUT THEN RESULTED MASS ELECTRICAL FAILURE. ALL WARNING LIGHTS ON MY DASHBOARD WERE LIT UP. ALL THE GAUGES ON MY DASHBOARD WERE AT ZERO. THE FOLLOWING VEHICLE MESSAGES WERE TRIGGERED: SERVICE FRONT C…"~62,345 mi, complaint #1541465
    • "TAKATA RECALL. SIDE DETECTION SERVICE MESSAGE CENTER LIGHT IS A DAILY MESSAGE. ALSO RADIO BLACK SCREEN. RADIO SHORT,DASH BLACK SCREEN."~85,900 mi, complaint #1583017
    • "I HAVE A CHEVY IMPALA 2015 WITH 1401K MILES. I AM EXPERIENCING GM BULLETIN N172097060 SIDE BLIND ZONE ALERT MODULE WATER INTRUSION ISSUE. I WAS TOLD BY BOTH THE DEALER (MACMULKIN CHEVROLET IN NASHUA) AND GM THAT MY ISSUE IS NOT COVERED DUE TO THE FACT THAT MY…"~100,000 mi, complaint #1647344
    • "The contact owns a 2015 Chevrolet Impala. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where a code reader determined that there was a defect with the dual battery control module. The…"~140,000 mi, complaint #1845687
  4. #4

    airbag system

    18 unsafe, 1 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=17, median 62,000 mi, no reliable range below 25 reports.

    • "TAKATA RECALL. I WAS DRIVING DOWN A COUNTY ROAD, I SNEEZED AND HIT MY FACE ON THE STEERING WHEEL AND HIT A TREE AT 40 MPH. MY AIR BAGS DID NOT DEPLOY AT 40MPH IN A FRONTAL CRASH. IT TOTALED THE CAR. BENT THE FRAME AND FRAME AROUND THE MOTOR. MY PASSENGER WAS H…"~26,235 mi, complaint #1397884
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG WARNING INDICATOR DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GUNN CHEVROLET (1650 I-35 NORTH SELMA, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE.…"~44,000 mi, complaint #1587582
    • "SIDE OBJECT DETECTION SYSTEM FAILED 1ST (2/2018). SEE ATTACHMENT FROM ENGINEERING AT MY FORMER EMPLOYER (GMPG). 2ND ISSUE: DASH ILLUMINATION GOES BACK & FORTH FROM NORMAL TO EXTREMELY BRIGHT, DIMMING INOP. 3RD ISSUE SAFETY...WHEN VEHICLE IS STARTED, ERROR MESS…"~62,000 mi, complaint #1539837
    • "MY SERVICE AIRBAG LIGHT AS WELL AS CHECK ENGINE LIGHT GO ON AND OFF WITH NO APPARENT REASON. I BELIEVE AN ELECTRICAL ISSUE."~98,700 mi, complaint #1570621
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARING LIGHT ILLUMINATED WITH AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO THE DEALER (RON CRAFT CHEVROLET 4114, I-10, BAYTOWN, TX 77521 [REDACTED PHONE]) BUT WAS UNABLE TO BE DIA…"~141,536 mi, complaint #1641346
  5. #5

    wiring harness

    2 stranded, 14 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=16, median 60,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, FLAMES APPEARED FROM THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT WAS CAUSED BY AN ELECTRICAL ISSUE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE…"~22,000 mi, complaint #1369801
    • "OBJECT SENSOR/ CONTROL MODULE CORRODED PREMATURELY OR WAS NOT PROPERLY DESIGNED. I HAVE A DIC LIGHT ON AND WIRING HARNESS CORRODED AS WELL. PART NUMBER 23133813."~40,000 mi, complaint #1559646
    • "SERVICE SIDE DETECTION SENSORS. I OWN A CHEVY CRUSE,CHEVY IMPALA,AND A GMC ACADIA AND ALL 3 OF THESE CARS HAVE THE SAME PROBLEM. WATER,SALT AND DIRT GET INSIDE OF THESE SENSORS AND THEY SHORT OUT. ON THE IMPALA THEY SHORTED OUT AND I COULD NOT START THE CAR TH…"~78,250 mi, complaint #1647784
    • "BLIND SIDE DETECTORS MALFUNCTION, SMELL OF WIRE BURNING IN THE CAR, ALL DASHBOARD SYSTEMS STOPPED WORKING WHILE DRIVING ON HIGHWAY."~100,600 mi, complaint #1577541
    • "The contact owns a 2015 Chevrolet Impala. The contact stated that while her mother was starting the vehicle, there was an abnormal plastic burning odor and smoke entering the vehicle through the air vents on the center console. The contact stated that a neighb…"~130,733 mi, complaint #2073237
  6. #6

    stability and traction control

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=11, median 50,000 mi, no reliable range below 25 reports.

    • "INITIALLY IT STARTED OUT WITH LOSING ALL LIGHTING CONTROL DURING DRIVING FOR ABOUT 10SEC AFTER WHICH IT COMES BACK ON. THIS WHEN ON ARE ABOUT TWO MONTHS AND ABOUT A WEEK AGO, I STARTED GETTING THE ERROR MESSAGE 'POWER STEERING DRIVE WITH CARE' WHICH ALTERNATES…"~8,000 mi, complaint #1260854
    • ""SEVICE STABILITRAK" LIGHT CAME ON, THEN 2 HOURS LATER ABS LIGHT CAME ON AND ON EVERY LEFT TURN THERE IS A CRUNCHING SOUND IN THE FRONT TIRE AND ALARMS SOUND, AND MY ENGINE STARTED STALLING AS I WAS TURNING ONTO A BUSY STREET, ALMOST WAS IN A CRASH. WHEN I MAD…"~42,000 mi, complaint #1329548
    • "WHENEVER I TURN THE STEERING WHEEL TO THE LEFT, THE STABILITRACK AND ABS DASHBOARD LIGHTS COME ON AND THE READ-OUT PANEL SAYS BOTH SYSTEMS NEED SERVICE AND THESE LIGHTS STAY ON AND THE SYSTEMS SHUT-OFF MAKING THE VEHICLE LESS SAFE. I SHOULD POINT OUT THAT THE…"~50,000 mi, complaint #1584437
    • "WHILE I WAS DRIVING DOWN AN INTERSTATE IN HEAVY TRAFFIC (RUSH HOUR) GETTING READY TO MERGE ONTO ANOTHER INTERSTATE THE VEHICLE LUNGED VIOLENTLY JOLTED AND LOST POWER. AT THAT TIME I WAS DRIVING (CRUISE CONTROL OFF) AT 60MPH, THE DISPLAY LIGHTS ON THE DASHBOARD…"~54,000 mi, complaint #1499594
    • "MY 2015 CHEVY IMPALA LT SPONTANEOUSLY CAUGHT FIRE WHILE MY HUSBAND, MYSELF AND TWO DOGS WHERE IN MOTION DRIVING UP I-95 N TO MY GRADUATION. THE ONLY WARNING WE RECEIVED WAS TO SERVICE STABILITRAK WHICH HAS CAME ON AT THAT TIME WHEN THE CAR WAS ALREADY ON FIRE…"~123,000 mi, complaint #1592331
  7. #7

    lighting exterior

    9 unsafe, 2 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=10, median 5,500 mi, no reliable range below 25 reports.

    • "I WENT OUT THE NIGHT OF AUGUST 28TH TO CELEBRATE THE ARRIVAL OF MY FIRST CHILD. AS MY FRIEND AND I WERE RETURNING HOME AROUND 1 AM ON THE 29TH OF AUGUST, I WAS STOPPED FOR DRIVING WITH NO HEADLIGHTS ON. I ASKED THE OFFICER HOW CAN THAT BE CONSIDERING I HAVE AU…"~4,000 mi, complaint #1355823
    • "EXTREMELY DISAPPOINTED AND SHOCKED WHILE DRIVING AT NIGHT FOR THE FIRST TIME ON A COUNTRY ROAD IN THIS VEHICLE. THE PROJECTOR BEAM HALOGENS UTTERLY FAIL TO ILLUMINATE THE ROADWAY IN A MANNER ANY COMPETENT DRIVER WOULD CONSIDER TO BE ADEQUATE OR MOST IMPORTAN…"~5,800 mi, complaint #1143820
    • "LT MODEL. HEADLIGHTS ARE EXTREMELY INADEQUATE SUCH THAT THEY REPRESENT A HAZARD WHEN DRIVING ON UNLIT ROADS. THEY SEND FORWARD A FOCUSED BEAM WITH NO LIGHT COVERING THE SIDES OR OVERHEAD. THIS MAKES IT VERY DIFFICULT TO TURN ON TO A SIDE ROAD BECAUSE THERE…"~10,000 mi, complaint #1279635
    • "The contact owns a 2016 Chevrolet Impala. The contact stated that on various occasions while driving at night, the headlights failed to illuminate properly, and the roadway was not adequately illuminated. No warning lights were illuminated. The vehicle was tak…"~10,000 mi, complaint #1877212
    • "DAYTIME RUNNING LIGHTS HAVE FAILED SEVERAL TIMES. PASSENGER SIDE WAS REPLACED TWICE UNDER WARRANTY NOW CAR HAS 600 MILES OVER 36K BUMPER TO BUMPER WARRANTY DEALER WILL NOT REPLACE UNDER WARRANTY. LIGHT BROKE FROM BRACKET FROM WATER AT CAR WASH."~36,600 mi, complaint #1411064
  8. #8

    other

    6 unsafe, 3 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THE POSTS IMPLEMENTED TO KEEP THE FLOOR MATS FROM SLIDING UNDER THE PEDALS ON THE DRIVER SIDE ARE LOOSELY ATTACHED TO THE CARPET ONLY AND EASILY RIP OUT CAUSING THE MATS TO SLIDE BACK UNDER THE PEDALS. THESE POSTS ARE NOT ATTACHED TO THE FLOOR BOARDS OR FRA…"~14,300 mi, complaint #1330960
    • "WATER LEAKING INTO TRUNK OF VEHICLE FOR QUITE SOME TIME, BUT THOUGHT IT WAS FROM OPENING TRUNK WHEN IT WAS RAINING. RECENTLY HAD TAILIGHT GASKET REPLACED NOT UNDER WARRANTY OR RECALL. WATER STILL LEAKING AND 2IN SPLIT WELD DISCOVERED BEHIND BUMPER WHICH CAUSE…"~30,000 mi, complaint #1513485
    • "BRAKE LIGHTS GASKETS ARE FAULTY FROM THE FACTORY AND ALLOW WATER TO FILL THE TRUNK WHEN IT RAINS. WHICH LEADS TO MOLD AND MILDEW SMELL THROUGHOUT THE VEHICLE. GM HAS PRODUCED A GASKET THAT IS "THICKER" AND CORRECTS THE PROBLEM BUT REFUSE TO ISSUE A RECALL AND…"~40,000 mi, complaint #1733045
    • "BLIND SPOT WARNING SYSTEM MODULE SENSOR 23424941 ISSUE I JUST HAD MY REAR BUMPER REPLACED BY THE AUTO BODY SHOP. WHEN THEY WENT TO PULL BOTH MODULES OUT AND PLACE THEM INTO THE NEW BUMPER, BOTH OF THEM WOULD NOT FIT DUE TO A CORNER OF THE MODULES EXPANDING F…"~89,000 mi, complaint #1648829
    • "Odometer Fraud. The contact purchased a 2015 Chevrolet Impala. The contact stated that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 182,412. It was later discovered upon che…"~186,199 mi, complaint #2233209
  9. #9

    adas lane keeping

    6 unsafe, 2 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "The contact owns a 2015 Chevrolet Impala. The contact stated while driving 40 MPH with the cruise control activated, the cruise control feature inadvertently deactivated, and the vehicle decelerated. An unknown warning light was then illuminated. The contact w…"~30,000 mi, complaint #1872921
    • "SIDE DETECTION SYSTEM FAULTED OUT. NOW OTHER ISSUES WITH FRONT CAMERA AND OTHER SYSTEMS FAILING."~40,000 mi, complaint #1561602
    • "SIDE DETECTION SYSTEM WARNING LIGHT CAME ON"~62,000 mi, complaint #1724321
    • "SIDE VEHICLE DETECTION GETS HOT AND SMOKES. CAUSING ELECTRICAL MALFUCTION.IN MOTION AND STANDING STILL."~84,000 mi, complaint #1567041
    • "MY SIDE DETECTION WARNING LIGHT CAME ON AND WOULD NOT SHUT OFF, I TURNED MY CAR OFF AND STILL IT WAS ON, UNTIL WHAT SEEMED LIKE THE LIGHTS BURNED OUT IN MY READ VIEW MIRRORS. THE WARNING COMES UP ON MY DASH REPEATEDLY. I JUST RECEIVED A BID TO HAVE IT FIXED, $…"~99,000 mi, complaint #1556082
  10. #10

    engine stall or no start

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 75,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE THE CONTACT WAS PARALLEL PARKING WITH ONE FOOT ON THE BRAKE PEDAL, HE OPENED THE DRIVER'S DOOR AND PLACED THE OTHER FOOT ON THE OUTSIDE PAVEMENT. THE VEHICLE SUDDENLY SURGED FORWARD AND PULLED THE CONTACT OUT…"~29,000 mi, complaint #1529906
    • "THE VEHICLE IS EQUIPPED WITH AN AUTO STOP/START THAT SHUTS DOWN THE ENGINE TO REDUCE FUEL CONSUMPTION. AND WHEN YOU PUT YOUR FOOT BACK ON THE GAS PEDAL THE ENGINE IS SUPPOSE TO ENGAGE ITSELF AGAIN SO THAT YOU CAN TAKE OFF. ONCE MY VEHICLES AUTO STOP HAS ENGAGE…"~32,000 mi, complaint #1280199
    • "SECOND EXPERIENCE WHERE CAR SHUT OFF COMPLETELY WHILE DRIVING AT A STEADY SPEED. FOOT IS ON GAS, MAINTAINING SPEED, ALL ELECTRONICS SHUT OFF - LIGHTS, GAUGES - EVERYTHING. ALMOST INSTANTLY, CAR RESTARTS ITSELF. CAR HAS REMOTE START, CRUISE CONTROL AND PUSH BUT…"~59,000 mi, complaint #1398562
    • "FUEL PUMP CAUSING WEAK ENGINE AND STABIL TRACK SERVICE LIGHT. DEALER DIAGNOSED. AS I WAS DRIVING THE VEHICLE SUDDENLY LOST POWER, STABIL TRACK SERVICE AND CHECK ENGINE LIGHTS. MESSAGE WARNING OF DECREASED ENGINE POWER."~75,000 mi, complaint #1512450
    • "The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at various speeds, the vehicle stalled. The contact was able to restart the vehicle on several occasions. During other failures, the vehicle restarted independently while rolling f…"~212,000 mi, complaint #2186921
  11. #11

    steering rack mechanical

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "AT 1884K MI LEAVING HOME DEPOT PARKING LOT PWR STEERING WENT OUT WITH WARNING ON DASH (POWER STEERING FAILURE DRIVE WITH CAUTION). TOWED TO PORTER CHEVROLET IN NEWARK DE. WHERE THEY REPLACED THE ELECTRIC PWR STEERING RACK. THE CAR WAS IN THE SHOP FOR A WEEK. N…"~3,838 mi, complaint #1229668
    • "ON 11/20/17 MY WIFE WAS DRIVING OUR CAR, TAKING ONE OF OUR DAUGHTERS TO SCHOOL WHEN THE CAR SOUNDED AN ALARM AND MESSAGE OF "POWER STEERING FAILURE - DRIVE WITH CAUTION" APPEARED ON THE DASH. SHE WAS ON A CITY STREET AND MOVING, BUT NEEDED ALL HER STRENGTH AN…"~28,000 mi, complaint #1430690
    • "POWER STEERING FAILED WHILE DRIVING. THE RACK HAS TO BE REPLACED. IT'S A $3,000 REPAIR ON A 5 YEAR OLD CAR WITH LESS THAN 60,000 MILES"~56,800 mi, complaint #1643855
    • "THE POWER STEERING ON MY VEHICLE WENT OUT WHILE DRIVING ON THE EPXRESSWAY WITH NO ADVANCE WARNING. I RECEIVED AN ALERT ON MY DASH TO SERVICE POWER STERRING AND THAT WAS ALL. PER THE DEALERSHIP THIS WAS CAUSED BY A CATASTROPHIC INTERNAL FAILURE OF THE STEERING…"~72,000 mi, complaint #1737696
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BOWMAN CHEVROLET ([REDACTED ADDRESS]…"~73,000 mi, complaint #1495346
  12. #12

    trunk or liftgate

    5 unsafe, 2 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A LEAK IN THE TRUNK WHERE THE SPARE TIRE WAS LOCATED. THE CONTACT CALLED THE WALDORF CHEVROLET CADILLAC DEALER ([REDACTED PHONE], [REDACTED ADDRESS], WALDORF, MD 20601) AND WAS TOL…"~57,000 mi, complaint #1511853
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS WATER INSIDE THE TRUNK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HALEY CHEVROLET (12400 TENNESSEE PLAZA, MIDLOTHIAN, VA 23112, [REDACTED PHONE]) TO BE DIAGNOSED. THE DIAGNOSTIC RESU…"~60,000 mi, complaint #1738742
    • "WATER LEAK IN TRUNK DUE TO FAIL TAILLIGHT SEAL THAT CAN CAUSE ELECTRIC ISSUE AND MOLD MILDEW WHICH IS A SAFETY HEALTH ISSUE. HTTPS://WWW.IMPALAFORUMS.COM/THREADS/2015-LTZ-WATER-IN-TRUNK.1299889/ HTTPS://WWW.CHEVYTALK.ORG/FUSIONBB/SHOWTOPIC.PHP?TID/34553…"~82,000 mi, complaint #1651358
    • "The contact owns a 2015 Chevrolet Impala. The contact stated that water was entering the trunk of the vehicle and filling up the wheel well. The contact stated that the water was entering through the driver’s side rear taillight housing. The vehicle was not ta…"~100,000 mi, complaint #1817771
  13. #13

    engine internal

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "PARKED CA ON CONCRETE DRIVEWAY OF RESIDENTIAL HOME AT APPROX. 9:30PM 8/5/17 LOCKED CAR & WENT TO BED. WAS AWAKENED AT 5:30AM AND TOLD CAR WAS ON FIRE. CAR WAS DESTROYED BEFORE FIRE DEPT. ARRIVED.."~23,800 mi, complaint #1398570
    • "ROCKER ARM OIL CONTROL VALUE WAS REPLACED ONCE AND HAS WENT OUT AGAIN AND THE PIECE WAS SAID TO BE FAULTY BUT GMC CANNOT TELL ANYONE A DATE ON WHEN THEY WILL HAVE THIS PART AVAILABLE.IVE HAD THIS PART REPLACED ONCVE ALREADY AND NOW IM BEING TOLD IT IS NO LONGE…"~89,000 mi, complaint #1643585
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 20 MPH SMOKE WAS DETECTED FROM UNDERNEATH THE HOOD. UPON EXITING VEHICLE, THE CONTACT NOTICED OIL EMERGING FROM ENGINE. THE LOW OIL PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN…"~104,928 mi, complaint #1662904
    • "THE INTAKE ROCKER ARM OIL CONTROL VALVE DETERIORATES AND PIECES GET LODGE IN THE CAM COVER PASSAGES. CAUSES VEHICLE TO MISFIRE AND NOT SHIFT PROPERLY. HAPPENS WHILE SITTING IDLE OR MOVING"~125,000 mi, complaint #1579212
    • "I HAD MY CAR DIAGNOSED AND THE MACHINE SAID MY AIR FLOW SENSOR WAS BAD BUT IN ALL ACTUALITY IT WAS A VACUUM PUMP. MY DAD TOOK THE PUMP OFF AND THERE WAS SO MUCH GRIT IN IT MY MOTOR WASN'T GETTING THE PROPER AIR. THE PROBLEM IS IN ALL MY YEARS OF OWNING VEHICLE…"~150,000 mi, complaint #1537488
  14. #14

    power steering hydraulic

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "BOUGHT A PRE-CERTIFIED IMPALA, WE WERE TOLD THAT THEY HAD CHANGED THE POWER STEERING PUMP FROM THE PREVIOUS OWNER AND EVERYTHING WAS GOOD. I JUST MADE MY FIRST PAYMENT ON MARCH 26, 2016 AND THAT SAME DAY I WENT OUT AND GOT IN MY CAR TO LEAVE FROM MY DAUGHTERS…"~29,000 mi, complaint #1274214
    • "WHILE DRIVING HOME FROM WORK POWER STEERING LOST POWER ON BRIDGE & COULD BARELY TURN WHEEL HAD THE VEHICLE TOWED TO DEALER WHEN I WAS INFORMED IT WAS ALSO LEAKING GAS FUMES"~37,000 mi, complaint #1568967
    • "THE POWER STEERING CONTINUES TO GO OUT WHILE DRIVING. IT WILL BE DRIVING FINE AND THEN ALL OF A SUDDEN YOU HAVE NO CONTROL OVER THE VEHICLE. THIS IS A MAJOR SAFETY CONCERN. YESTERDAY IT HAPPENED WHILE I WAS DRIVING. I CAME TO A STOP TURNED THE CAR OFF AND BACK…"~80,000 mi, complaint #1722735
    • "LEAVING HOME GOING TO THE FUEL STATION TO GET GAS FOR MY CAR. I PULLED OUT OF THE GAS STATION AND STARTING DRIVING DOWN THE ROAD ABOUT [REDACTED ADDRESS] MY SERVICE LIGHT CAME ON STATING TO SERVICE MY POWER STEERING, I COULD NOT HANDLE THE CAR, THE STEERING W…"~105,000 mi, complaint #1632821
    • "The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at 65 MPH, the steering wheel started to feel loose. There was no warning light illuminated. The contact continued driving and the steering wheel tightened with the "Service Power…"~109,000 mi, complaint #2121038
  15. #15

    sunroof

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "SUNROOF EXPLODED! I WAS DRIVING MY NEW, 3 WEEK OLD, 2015 CHEVY IMPALA LTZ ON THE HIGHWAY DOING ABOUT 65 MPH, WHEN THERE WAS A LOUD EXPLOSION AND MY RETRACTABLE PANEL OF THE SUNROOF HAD EXPLODED, WITHOUT CAUSE, AND BLEW OUTWARD. FORTUNATELY THERE WAS NO ONE EL…"~980 mi, complaint #1161816
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SUNROOF SUDDENLY EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF TH…"~12,469 mi, complaint #1252556
    • "I WAS TRAVELING ON THE HIGHWAY (IN MOTION), THERE WAS A VERY LOUD BOOM. THE SUNROOF EXPLODED! THERE WAS NO KNOWN DEBRIS FROM THE ROADWAY AND THE SHATTERED GLASS WAS NOT IN MY VEHICLE; THE SUNROOF SHATTERED OUTWARD."~28,600 mi, complaint #1447254
    • "RETURNING FROM A RECENT DRIVE BACK FROM NEBRASKA INTO COLORADO THE SUNROOF (THE PORTION THAT VENTS AND SLIDES) EXPLODED. NO OTHER INDICATORS WERE PRESENT. NO BAD WEATHER NO DEBRIS FROM ANOTHER VEHICLE WERE HEARD OR SEEN. THERE WERE SOME HIGH WINDS IN THE AREA…"~65,750 mi, complaint #1561977
  16. #16

    transmission automatic

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING, THE SPEED FAILED TO EXCEED 50 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHEVROLET BUICK GMC ([REDACTED ADDRESS], KINGSPORT, TN 37660, [REDACTED PHONE]) WHERE I…"~79,361 mi, complaint #1577803
    • "The contact owns a 2015 Chevrolet Impala. The contact stated that while the transmission was in drive(D) with the vehicle idling on an incline, the vehicle inadvertently rolled backwards. The contact indicated that the brake pedal had to be depressed to stop t…"~136,000 mi, complaint #1890961
    • "THERE IS A SLIGHT VIBRATION AROUND 20 TO 30 MPH AS GEARS ARE SHIFTING AND IT GOES AWAY...DOES IT REPEATEDLY AT SAME POSITION AND EVERYTHING GOES BACK TO NORMAL...NO CODES OR LIGHTS ON DASH HAPPENS MOSTLY IN MOTION ON INCLINES AND EVEN GROUND AT SAME SPEED GROU…"~151,345 mi, complaint #1724077
  17. #17

    brake hydraulics

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "IN MOTION ON CITY STREET GOING ABOUT 45 WHEN VEHICLE IN FRONT OF ME WAS IN MOTION TO MAKE A RIGHT TURN AND CAME TO AN ABRUT STOP. I HIT MY BRAKES AND MY CAR DID NOT STOP AND I HAD MY FOOT ON BRAKE PUSHED ALL THE WAY TO FLOOR AND CAR CONTINUED ALMOST LIKE IT SL…"~3,500 mi, complaint #1280519
    • "TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED…"~8,000 mi, complaint #1228978
    • "LEFT REAR BRAKE CALIPER FELL OFF AFTER 38329 MILES. I WAS DRIVING DOWN A STREET AND APPLIED THE BRAKES. PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET STOPPED BY PUMPING THE BRAKES!!"~38,329 mi, complaint #1691026
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE THE VEHICLE WAS BEING OPERATED ON THE FREEWAY, THE BRAKES LOST FUNCTIONALITY. AFTER THE FAILURE OCCURRED, THE SERVICE BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE MUNDY CHEVROLET DEALER S…"~70,000 mi, complaint #1386388
  18. #18

    fluid leak unspecified

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WATER FILLING TRUNK AND GETTING THE BACK SEAT CARPET WET. MOLD SMELL UNTIL I DISCOVERED THE TRUNK NEEDS TO BE DRAINED. FOUND LEAKING GASKETS ON TAIL LIGHTS. BUMPER NEEDS TO BE REMOVED. COMMON PROBLEM DEALER WILL NOT FIX UNDER WARRANTY. I ONE OF THE TAIL LIGHTS…"~38,000 mi, complaint #1575227
    • "EXCESSIVE WATER IN SPARE TIRE COMPARTMENT POSSIBLY FROM LEAKING REAR WINDSHIELD AND/OR REAR TAIL LIGHTS. WATER ACCUMULATES IN THIS AREA AFTER ANY TYPE OF RAIN WHILE DRIVING OR STATIONARY."~55,000 mi, complaint #1561887
  19. #19

    abs module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "HAVINNHTSA AT WWW.NHTSA.GOV. NHTSA G ISSUES WITH THE ABS AND TRACTION CONTROL LIGHTS KEEP COMING ON AND OFF, AND THE MORE I SURCHARGE ABOUT IT, IT SEENS TO BE THAT A LOT OF OWNERS HAVING THE SAME PROBLEM WITH THEIR CHEVY IMPALAS, WHEN YOU TURN LEFT IS WHEN THE…"~70,000 mi, complaint #1499600
    • "WHEN TURNING THE STEERING WHEEL ALL THE WAY TO THE LEFT AND ACCELERATING THE ABS ACTIVATES AND THE ABS LIGHT MOMENTARILY COMES ON. I JACKED UP THE FRONT OF THE CAR TO INVESTIGATE AND FOUND THAT I COULD CREATE THE ERROR BY JIGGLING THE WIRE TO THE ABS SENDING U…"~110,000 mi, complaint #1733830
  20. #20

    adas collision warning

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SIDE COLLISION DETECTION SENSORS GO OUT AND IT IS A VERY COSTLY REPAIR. ALL MY WARNING SENSORS WENT OUT BEFORE, LUCKILY THIS WAS JUST A FUSE. BUT THE SIDE DETECTION IS STILL. PEOPLE PAY EXTRA MONEY FOR THESE SAFETY FEATURES AND THEY SHOULD WORK! MINE WENT OUT…"~37,000 mi, complaint #1476916
  21. #21

    backup camera

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE REAR WINDOW IS SMALL AND I DEPEND ON THE BACK UP CAMERA BUT IT IS DARK AND I CANNOT SEE A PERSON BEHIND THE CAR -- THE DEALERSHIP SAYS THAT'S THE WAY IT'S MADE AND GM GOES WITH THEIR DEALERSHIP -- THEY'RE WRONG -- TRIED TO GET IT FIXED SEVERAL TIMES WITH N…"~4,000 mi, complaint #1587369
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE REVERSING OUT OF A PARKING SPACE, THE REAR CAMERA FAILED TO OPERATE AND THE DRIVER'S SIDE LANE DEPARTURE ALERT FAILED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DOAN CHEVROLET, [REDACTED ADDRESS], SPENCERPORT,…"~41,990 mi, complaint #1462584
  22. #22

    parking brake

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "UNCOMMANDED ACTIVATION OF PARKING BRAKE. WHILE PARKED, IGNITION OFF, IGNITION KEY REMOVED, VEHICLE UNOCCUPIED, PARKED ON FLAT AND LEVEL SURFACE, PARKING BRAKE ACTIVATED APPROX TWO MINUTES AFTER ENGINE TURNED OFF. "~15,100 mi, complaint #1508114
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT REPLACED THE ROTORS AND THE BRAKE PADS ON THE VEHICLE. ONCE THE CONTACT APPLIED THE EMERGENCY BRAKE, THE VIBRATION RECURRED. THE C…"~54,000 mi, complaint #1596827
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL ODOR OF BURNING BRAKE PADS. ON SEVERAL OCCASIONS, THE PARKING BRAKE ENGAGED INDEPENDENTLY AND, SOMETIMES, TOOK AN EXTENDED AMOUNT OF TIME TO DISENGAGE. THE VEHICLE WAS TA…"~71,000 mi, complaint #1556104
  23. #23

    seatbelt and pretensioner

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AFTER GETTING GAS I SAT IN THE DRIVER SEAT, I ATTEMPTED TO PUT THE SEATBELT BUT NOTICED THE LAP BELT USING MISSING. THE SHOULDER BELT STILL WORKED. I LOOKED AT THE END BRACKET WHICH APPEARS TO BE BROKEN. A JAGGED BOLT APPEARS TO HAVE BROKEN. THE PILLAR RET…"~20,100 mi, complaint #1495959
    • "THE PASSENGER, REAR SEATBELT LOCKED AND WILL NOT RELEASE. DEALERSHIP STATED THE SEATBELT FAILED BUT DID NOT KNOW WHY, BUT IT NEEDED TO BE REPLACED. WE WERE PLACING GRANDSON INTO SAFETY SEAT AND WENT TO PULL THE SEATBELT (OVER SHOULDER) AND IT WOULD NOT RELEA…"~70,600 mi, complaint #1616293
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED HER CHILD WAS UNABLE TO UNLATCH THE REAR DRIVER'S SIDE SEAT BELT. THE CONTACT CALLED MADE THE LOCAL DEALER BIG M CHEVROLET LOCATED AT [REDACTED ADDRESS], RADCLIFF, KY 40160, [REDACTED PHONE] AWAR…"~84,000 mi, complaint #1699414
  24. #24

    fuel pump

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I LEASED A NEW 2015 IMPALA AT THE END OF MAY 2015. IT IS THE LT2 MODEL. IN OCT. 2015 I WAS TRAVELING ON THE FREEWAY WITH MY CHILDREN. THE CAR HAD A SUDDEN REDUCTION OF POWER, DROPPING FROM 70MPH TO AROUND 30MPH. THE ENGINE LIGHT CAME ON AND I HAD TO MOVE OUT O…"~9,370 mi, complaint #1361250
    • "I WAS INVOLVED IN A COLLISION WHILE DRIVING MY 2015 CHEVROLET IMPALA POLICE VEHICLE. THE FRONT OF THE VEHICLE STRUCK THE RIGHT SIDE OF A VEHICLE THAT TURNED LEFT IN FRONT OF ME. THE PATROL CAR CAUGHT FIRE DURING THE COLLISION AND WAS ONLY PUT OUT WHEN THE FIRE…"~12,000 mi, complaint #1256856
    • "WHILE DRIVING MY CAR SUDDENLY THE INFORMATION AREA ON THE DASH BOARD SAID "SERVICE STABIL A TRACK " "SERVICE TRACTION CONTROL" AND "POWER TO ENGINE REDUCED" THEN THE SERVICE ENGINE LIGHT CAME ON. WHEN I TOOK IT TO THE DEALERSHIP THE SERVICE REP TOLD ME THA…"~45,000 mi, complaint #1533999
  25. #25

    key fob and immobilizer

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "CAR WAS TRAVELING AT [REDACTED ADDRESS] IN CRUISE CONTROL WHEN CAR LOST ALL POWER (ENGINE, EXTERIOR/INTERIOR LIGHTS, BRAKES, ETC.) WAS ABLE TO GET CAR TO THE SHOULDER, AND RESTART THE VEHICLE. LATER DETERMINED THE ISSUE TO BE WITH THE KEY. A SLIGHT BUMP…"~13,500 mi, complaint #1246879
    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FOB BUTTONS DETACHED, THE VEHICLE SPONTANEOUSLY STARTED, AND THE TRUNK UNLOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SONS CHEVROLET (3615 MANCHESTER EXPY…"~47,060 mi, complaint #1587211
  26. #26

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "2015 CHEV. IMPALA-SHORTLEY AFTER I PUT THE KEY IN THE IGNITION TO START IT. I PUT IT IN REVERSE OR DRIVE THE CAR HESITATE THEN GERKS IN THE DIRECTION IM GOING. [REDACTED VIN] BFVB B FV BB IS A DELAY IN EVERTHING ON THE DASHBOARD. EX. IF I TRY TO TURN…"~20,821 mi, complaint #1332951
    • "THIRD ISSUE WITH LOSS OF POWER. THIS TIME, STARTED CAR. THE CAR WAS FIGHTING FOR AIR FOR A FEW SECONDS, WITH STABILITRAK AND ENGINE LIGHT ON. I SHUT THE CAR OFF IMMEDIATELY. RESTARTED AFTER A FEW SECONDS. THE ENGINE LIGHT REMAINS ON. SERVICE IS STATING HI…"~63,000 mi, complaint #1419644
  27. #27

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WENT TO PICK MY DAUGHTER UP FROM SCHOOL. CAME BACK AND PARKED MY CAR AS USUAL. WHEN I ATTEMPTED TO RESTART MY CAR THE ENGINE RULED UP AND THE CAR WOULD BARELY MOVE. UPON FURTHER INVESTIGATION, I OBSERVED THE VEHICLE MOTOR NOTIFICATION LIGHT ON AS WELL AS THE…"~104,000 mi, complaint #1741985
  28. #28

    catalytic converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Chevrolet Impala. The contact stated while the vehicle was started, there was a loud clanking sound coming from the engine. Additionally, there was an abnormal gasoline odor coming from the vehicle. The vehicle was inspected by the cont…"~136,000 mi, complaint #1991995
  29. #29

    evap system

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "GM REIMBURSED ME FOR ONE OF TWO REPAIRS NEEDED TO FIX A PROBLEM THAT CAUSED THE CHECK ENGINE LIGHT TO TURN ON. THESE TWO REPAIRS WERE PERFORMED THREE MONTHS PRIOR TO GM'S JULY 2018 LETTER ADVISING ME OF ADDITIONAL PROTECTION FOR MY 2015 IMPALA. I WAS DENIED…"~41,999 mi, complaint #1497391
  30. #30

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2015 Chevrolet Impala. The contact stated that he became aware that water was entering through the taillights into the trunk. The contact took the vehicle to the local dealer, where it was diagnosed with needing the seals and both taillight…"~61,617 mi, complaint #1884892
  31. #31

    infotainment head unit

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AUDIO DOES NOT WORK. INFO INDICATES "OFF". UNABLE TO TURN AUDIO ON.RECEIVED REAR-END BUMP. AFTERWARD NO SOUND FOR WARNING EQUIPMENT OR RADIO. THE VEHICLE WAS BEGINNING FORWARD MOVEMENT. VERY MINOR DAMAGE TO REAR BUMPER AND TRUNK AUDIO OFF AFTER DAMAGE REPAIRE…"~25,000 mi, complaint #1630856
  32. #32

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ON 10/10/2017 MY 2015 IMPALA 2LTZ HAD SUDDEN ACCELERATION, FULL THROTTLE. NO BRAKES, NO EMERGENCY BRAKE, THE ONLY WAY I COULD STOP THE CAR WAS TO PUT IT INTO NEUTRAL ( OVER 90 MPH BY THEN). THEN AGAIN ON 1/25/2018 THE SAME THING HAPPENED AGAIN, SUDDEN ACCELERA…"~39,500 mi, complaint #1447901
    • "TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT'S WIFE EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHILE ATTEMPTING TO PARK IN A CHURCH PARKING LOT. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. THE FAILURE O…"~45,000 mi, complaint #1477011
  33. #33

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Evaporator core is leaking r134a freon i called gm they theres nothing they can do there is a recall on tge 2016 thru 2018 for the same .you can smell the freon inside the car a recharge ladt only 15 minutes i was told its about $2000.00 to fix it gm knew abou…"complaint #1987597
  34. #34

    adas adaptive cruise

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING ON THE FREEWAY WITH THE ADAPTIVE CRUISE CONTROL ON AT ABOUT 50 TO 55 MPH WHEN SUDDENLY THE CAR WENT FULL ACCELERATION. I TRIED TO STOP THE CAR BY TURNING OFF THE CRUISE CONTROL, TURN OFF THE IGNITION, USE THE EMERGENCY BRAKE, NONE WORKED. I THEN…"~39,000 mi, complaint #1426538
  35. #35

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "AS I PUT THE CAR IN REVERSE THE DRIVER'S SIDE FRONT BRAKE STAYED CLUTCHED AGAINST THE ROOTER. I NOTIFIED THRIFTY CAR RENTAL NUMEROUS TIMES BUT NO ASSISTANT AS YET. "complaint #1212107
  36. #36

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CRUSE CONTROL DEACTIVATES AND WON'T REACTIVATE WHILE CRUISING AT HIGHWAY SPEEDS. SEEMS TO WORK AGAIN AFTER SHUTTING OFF AND RESTARTING. THIS HAS HAPPENED SEVERAL TIMES. LAST TIME IT HAPPENED THE ENGINE ALSO DIED. COASTED TO THE SIDE OF ROAD, WAITED A MINUTE…"~119,500 mi, complaint #1729348
  37. #37

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "STARTED HAVING ISSUES WITH THE CV AXLES POPPING WHEN STARTING AND STOPPING AT 18000 MILES. MOTOR MOUNT WENT BAD SHORTLY AFTER AND STEERING STARTED ACTING REALLY SLUGGISH WHEN TRYING TO TURN. AROUND 25K MILES IT STARTED GETTING WORSE ABOUT TURNING AND THE GAUGE…"~26,000 mi, complaint #1283598
  38. #38

    horn

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN SYSTEM FAILED. THE CONTACT HAD TO PRESS THE HORN WITH FORCE TO BE ABLE TO SOUND A WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SYSTEM WAS OPERAT…"~4,000 mi, complaint #1328713
  39. #39

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY VEHICLE DASH BOARD CLUSTER LIGHTS UP, AND EVERY COMPONENT ON THE DASHBOARD IS VISIBLE AND A RED BAR IS DISPLAYED ACROSS THE DISPLAY AREA. THIS HAS HAVE HAPPEN MORE THAN TEN TIMES .I HAVE TAKEN THE CAR IN TO REPAIR AT THE DEALERSHIP , BUT THEY ARE NOT ABL…"~11,200 mi, complaint #1236364
  40. #40

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHEN THE SUN ENTERS THE INTERIOR, WHILE DRIVING, THE CHROME TRIM , ESPECIALLY THE STEERING WHEEL BOWTIE REFLECTS INTO THE EYES. CAUSING A DANGEROUS SITUATION."complaint #1272586
  41. #41

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAVE A WARNING ON THE MESSAGE CENTER ASKING TO "SERVICE SIDE DETECTION SYSTEM" I'M FINDING THAT THE LIGHTS ON THE MIRROR WILL SOMETIMES COME ON QUICKLY FOR ONLY A SECOND OR TWO AND THEN SHUT OFF. THEY ARE DOING THIS ON RANDOM OCCASIONS AND OBVIOUSLY NOT WO…"~61,951 mi, complaint #1559730
  42. #42

    paint and clearcoat

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "BODY RECALL. THE PAINT ON MY 2015 CHEVY IMPALA SEEMS TO BE DEFECTIVE. IT HOLDS AN IMPRINT OF EVERYTHING THAT TOUCHES THE VEHICLE. OR IT MAY BE A FAULTY CLEAR COAT. BUT THE PAINT JOB IS DEFECTIVE."complaint #1321283
  43. #43

    power windows and locks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE TRUNK LID UNLOCKED AND RAISED WHILE IT WAS PARKED AND I WAS SITTING INSIDE A HOUSE, WITH THE FOB IN THE FRONT POCKET OF MY TROUSERS, WITHOUT ANY INTENTIONAL APPPLICATION OF FORCE ON THE FOB BUTTON. THIS UNINTENTIONAL ACTION EXPOSED THE CONTENTS OF THE TRU…"~2,950 mi, complaint #1230614
  44. #44

    starter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I HAVE HAD MY CAR BACK AT THE DEALERSHIP WHERE I PURCHASED THIS CAR NEW 21 MONTHS AGO, 3 TIMES NOW, AND THE DEALER CANNOT FIX THE PROBLEM. THE CAR ALL OF A SUDDEN WILL NOT START, AND I AM TOLD THE BATTERY IS FINE AND NO CODES ARE STORED. WHEN TRYING TO ST…"complaint #1379225
  45. #45

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I’ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everythi…"complaint #1793846
  46. #46

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VEHICLE MAKES WINDING NOISE WHEN MAKING RIGHT HAND TURN AND HESITATES TO TAKE OFF WHILE ENTERING TRAFFIC. HAZARD AND CAN CAUSE INJURY OR FATALITY."~90,000 mi, complaint #1448549
  47. #47

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN ACCELERATING, THE VEHICLE REVS TO HIGH RPMS AND A LOSS OF POWER TO THE WHEELS OCCURS. THIS HAPPENS MOST NOTABLY WHEN ACCELERATING TO PASS WHILE CRUISING AT SPEEDS OF 50MPH AND UP. CHECK ENGINE LIGHT APPEARED AND CODE P16CF WAS GIVEN AND TRACKED DIRECTLY T…"~100,000 mi, complaint #1684258
  48. #48

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "4 TIRE SIDEWALL DRY ROT LEADING TO A PARTIAL SIDEWALL SEPARATION ON 1 TIRE, APPROXIMATELY 1 INCH IN SIZE. THESE WERE NEW 50,000 MI TIRES ON A NEW CHEVROLET. THEY WERE REPLACED AT 48,000 MI. , THERE WAS PLENTY OF TREAD AT TIME OF REPLACEMENT. ALL 4 WERE REPLA…"~47,000 mi, complaint #1623443
  49. #49

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2015 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the vehicle downshifted and shuddered abnormally. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle…"~171,000 mi, complaint #2018656
  50. #50

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHEN I PUT MY CAR IN PARK IT ROLLS BACK LIKE IT'S A MANUAL IT DOES IT ALSO WHEN I AM IN REVERSE AND GO TO DRIVE. ALSO WHILE DRIVING MY GEAR SHIFT IF SOMEONE TOUCHES IT OR HITS IT WILL GO FROM DRIVE TO NEUTRAL WORRIED IT WILL GO TO PARK OR SOMETHING DANGEROUS A…"complaint #1771356
  51. #51

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAVE REPLACED MY HUB BEARINGS ON MY BOTH FRONT TIRES TWICE . I CONTINUE TO GET A GRINDING NOISE AND JERKING WHILE I'M TRYING TO ACCELERATE. WHILE REVERSING, TURNING LEFT OR RIGHT THIS HAPPENS. ALSO DOESN'T MATTER THE SPEED. THIS IS VERY DANGEROUS AS IT ALMOS…"~89,866 mi, complaint #1740627
  52. #52

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I BOUGHT MY CAR WITH 11K ON IT. IT WAS A DEALER USED CAR THAT HAD NEVER BEEN REGISTERED FOR THE ROAD. I HAD A 2009 CADILLAC, SO THIS IS WHAT I COMPARED THIS CAR TOO THEN. THE PASSENGER WIPER BLADE HAS "SCRATCHED" THE WINDSHIELD WHERE IT STOPS TO RETURN BACK DO…"~20,000 mi, complaint #1253783

Search NHTSA's own recall and complaint database for CHEVROLET IMPALA directly.