2015 VOLKSWAGEN JETTA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    key fob and immobilizer

    20 unsafe, 1 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=21, median 55,000 mi, no reliable range below 25 reports.

    • "THE PANIC BUTTON ON THE KEY FOB HAS NO DELAY. IF YOU PUSH IT ONE TIME, WITH VERY LITTLE PRESSURE, THE ALARM GOES OFF. I WAS STOPPED AT A STOP LIGHT AND I STALLED THE ENGINE WITH THE MANUAL TRANSMISSION. I WENT TO TURN THE KEY OFF AND BACK ON AGAIN TO START THE…"~520 mi, complaint #1171304
    • "THE MAJOR PROBLEM OCCURRED SHORTLY AFTER MY 30,000 MILE CHECK UP, WHEN MY KEY GOT STUCK IN THE IGNITION, AND I COULD NOT TURN THE CAR OFF. I AM AWARE THIS PROBLEM DATES BACK TO AS EARLY AS 2012. I IMMEDIATELY CONTACTED VW CUSTOMER CARE SINCE I WAS AT APPROXI…"~36,400 mi, complaint #1503966
    • "KEY WON'T TURN OFF. REQUIRES SHAKING AND WIGGLING KEY OR FORCING KEY TO TURN"~55,000 mi, complaint #1616373
    • "CANNOT TURN VEHICLE OFF ONCE ON. KEY GETS STUCK. VEHICLE IS IN PARK STATIONARY. AFTER JIGGLING THE KEY FOR OVER A COUPLE HOURS I FINALLY GOT THE VEHICLE TO TURN OFF."~67,000 mi, complaint #1569838
    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. SPIRIT AUTO CENT…"~90,000 mi, complaint #1564431
  2. #2

    airbag system

    14 unsafe, 1 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=17, median 41,000 mi, no reliable range below 25 reports.

    • "CAR WAS TRAVELING APPROXIMATELY 30MPH ON A SUBURBAN STREET AND WAS BROAD SIDED ON THE DRIVERS SIDE. THE IMPACT AREA WAS DRIVERS FRONT TIRE AND THE A POST. CAR WAS DECLARED TOTAL BY INSURANCE COMPANY. CONCERN IS, THE DRIVERS DOOR AIR BAG DID NOT DEPLOY. THIS IM…"~28,000 mi, complaint #1667056
    • "THE PASSENGER AIRBAG LIGHT STAYS OFF AND ON IF I DO NOT KEEP THE SEATBELT LOCKED, EVEN WITH NO PASSENGER. THUS OCCURS WHILE I AM DRIVING AND ASSUME THIS IS AN ELECTRICAL ISSUE, SAFETY ISSUE, AND POTENTIAL AIRBAG ISSUE. THIS HAS BEEN OCCURRING OFF AND ON FOR OV…"~30,000 mi, complaint #1659071
    • "I HAD MY INCEDANT ON THE FREE WAY, LAST NIGHT, STILL KIND OF SHOOKEN UP. MY TIRES BLEW ON A SPEED LIMMIT MPH RAN THROUGH PAVEMENT DEFECT CAUSING THE AIR BAG CENSOR HAS BEEN TRIGGERED WITCH SHOULD OF DEPLOYED THE BAGS TO SAVE ME FROM POSSIBLE INJERY MY BE DE…"~41,000 mi, complaint #1325683
    • "I WAS IS A CAR ACCIDENT THAT TOTALED MY 2015 JETTA TDI. THE FRONT END OF MY CAR WAS IMPACTED TO THE POINT WHERE THE HOOD BLOCKED MY WINDSHIELD AND THE ENGINE ITSELF WAS PARTIALLY CRUSHED. THE AIRBAGS DID NOT DEPLOY. I SUSTAINED A CONCUSSION BECAUSE MY HEAD HIT…"~43,000 mi, complaint #1583744
    • "AS THE THIRD CAR IN A 4 CAR ACCIDENT, IT WAS THE ONLY ONE WHERE AIRBAGS FAILED TO DEPLOY. ADDITIONALLY IT WAS THE MOST DAMAGED. THE FRONT DRIVERS SEAT BROKE UPON REAR IMPACT PRIOR TO THE CAR BEING FORCED INTO THE VEHICLE IN FRONT OF ME. I WAS STOPPED AT THE TI…"~114,000 mi, complaint #1701600
  3. #3

    engine stall or no start

    13 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=10, median 64,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE COMING TO A COMPLETE STOP AT 5 MPH, THE VEHICLE STARTED TO JERKED AND THEN STALLED. THE CONTACT MENTIONED THAT AFTER THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESUME…"~617 mi, complaint #1164897
    • "IGNITION WILL NOT TURN OFF CAR STAYS STARTED"~31,000 mi, complaint #1576915
    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE CONTACT HAD TO CONSTANTLY PRESS THE START BUTTON IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIA…"~42,000 mi, complaint #1536523
    • "The contact owns a 2015 Volkswagen Jetta. The contact stated that the EPC light illuminated, indicating that there was an engine control malfunction, and the vehicle started shaking. The throttle became stiff. The contact veered off the highway and to the side…"~87,000 mi, complaint #1854927
    • "I AM WRITING TO ADVISE YOU OF A POTENTIAL SAFETY ISSUE WITH THE DESIGN OF THE VOLKSWAGEN JETTA. I OWN A 2015 JETTA. AFTER A HEAVY RAIN, AND USUALLY AFTER PASSING THROUGH STANDING WATER, THE CAR LOSES POWER AND STALLS. THIS HAS HAPPENED ON THREE OCCASIONS RECE…"~92,000 mi, complaint #1581974
  4. #4

    engine internal

    2 stranded, 9 unsafe, 1 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=14, median 34,500 mi, no reliable range below 25 reports.

    • "I BOUGHT MY CAR IN JULY 2015, NEW, FROM LARRY ROESCH DEALER IN CHICAGO, AFTER WAITING 8 HOURS IN THE WAITING ROOM FOR THEM TO "CLEAN MY CAR IN THE BACK SHOP"- WHILE SEVERAL OTHER CUSTOMERS CAME AND WENT WITH THEIR NEW CARS. AFTER ONLY A FEW THOUSAND MILES ON…"~7,100 mi, complaint #1246617
    • "JUST SECONDS AFTER THE EPC LIGHT CAME ON (I DIDN'T KNOW WHAT IT MEANT) MY BRAKES WENT OUT. THE BRAKE PEDAL WAS STIFF AND MY CAR HAD NO RESPONSE IN SLOWING DOWN. LUCKILY I HAD BEEN IN A POSITION WHERE THERE WAS TIME AND SPACE TO REACT AND TO SLOW DOWN USING THE…"~16,000 mi, complaint #1323680
    • "AT 75,355 MILES MY JETTA THAT I PURCHASED 8 MONTHS EARLIER SUDDENLY DIED. I WAS DRIVING 75 MPH ON THE FREEWAY HEADED TO DALLAS WHEN SUDDENLY ALL THE WARNING LIGHTS CAME ON AND MY CAR SLOWED TO A STOP. LIKE A COMPUTER SHUTS DOWN ON YOU. MY CAR WOULD NOT START.…"~75,355 mi, complaint #1553893
    • "The contact owns a 2015 Volkswagen Jetta. The contact stated that while driving at various speeds, there was a humming and knocking sound coming from the engine compartment. The vehicle was taken to the local dealer who was unable to duplicate the failure. The…"~77,000 mi, complaint #1880635
    • "THE VEHICLE HAD BEEN STATIONARY FOR ABOUT 6 HOURS THEN CAUGHT ON FIRE FROM THE ENGINE THROUGHOUT THE WHOLE VEHICLE. THE FIRE DEPARTMENT CAME AND OUT THE VEHICLE FIRE OUT BUT THE WHOLE FROM END OF THE VEHICLE TO THE INSIDE AND BACKSEAT WAS AFFECT BY THE FIRE."~115,000 mi, complaint #1648059
  5. #5

    transmission automatic

    3 stranded, 8 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY WIRING HARNESS WAS REPLACED AS MY CAR WAS IN LIMP MODE. 2 AND HALF WEEKS LATER MY LIGHT COMES BACK ON AND AFTER DRIVING IT TO WORK ONE DAY IT DIDN'T FEEL RIGHT SO I HAD IT TOWED. AT TIME OF TOWING NOTICED I WAS LEAKING FLUID. TURNS OUT IT WAS TRANSMISSION F…"~62,500 mi, complaint #1657641
    • "AUTOMATIC TRANSMISSION DOES NOT SHIFT. WHILE DRIVING THE VEHICLE HESITATED BETWEEN GEARS AND EVENTUALLY WENT INTO A NEUTRAL STATE WHILE DRIVING AT 40 MPH. VERY CLOSE TO AN ACCIDENT. THERE ARE MULTIPLE REPORTS OF THIS ISSUE AND ALREADY HAVE RECALLS AGAINST CERT…"~137,000 mi, complaint #1644614
  6. #6

    suspension struts shocks

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "VW DEALER AND MECHANIC ADMITS TO DRIVING MY CAR AND VERIFYING IN PERSON WHILE DRIVING THAT MY CAR TIRES ARE SHAKING DUE TO THE SUSPENSION OF THE CAR AND I SHOULD PUT LUGGAGE IN THE TRUNK TO HELP SMOOTH THE RIDE OR GO WITH A LARGER WHEEL SIZE.. I FEEL VERY UNS…"~900 mi, complaint #1204518
    • "The contact owns a 2015 Volkswagen Jetta. The contact took the vehicle to the local dealer for maintenance service and was informed that three of the coil springs needed to be replaced. The vehicle was repaired. The contact stated that 8 months later, the vehi…"~43,000 mi, complaint #1831013
    • "THE PASSENGER SIDE FRONT SUSPENSION COIL SPRING BROKE DURING COLD WEATHER WHILE TURNING OFF THE ROAD TO A STORE PARKING LOT. DID NOT DRIVE THROUGH ANY POTHOLES OR SIMILAR THINGS THAT WOULD STRESS THE SPRING. EARLIER THIS YEAR, IN MARCH, THE FRONT DRIVER S…"~60,000 mi, complaint #1629879
    • "WHILE HAVING THE BRAKES REPLACED IT WAS DETERMINED THAT THE RIGHT FRONT SUSPENSION SPRING IS BROKEN. THIS IS IN ADDITION TO MY FIRST REPORT OF A REAR SPRING BREAKING WHILE DRIVING."~62,000 mi, complaint #1682697
    • "THE FRONT SUSPENSION COIL RINGS HAVE FAILED TWICE IN 18 MONTH. THE BREAK CAUSING DANGER AND NON DRIVE-ABILITY"~63,000 mi, complaint #1616061
  7. #7

    brake hydraulics

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=13, median 31,000 mi, no reliable range below 25 reports.

    • "I BOUGHT A BRAND NEW 2015 VW JETTA IN JUNE 2015 IN SAN JOSE, CA. ON 7TH NOV 2015 I WAS IN THIS JETTA WITH MY FAMILY, DRIVING AT 70 MPH. TRAFFIC STARTED SLOWING DOWN AND I TRIED BRAKING BUT I HAD ALMOST NO BRAKES. THERE WERE NO WARNINGS IN THE VEHICLE TO LET ME…"~9,517 mi, complaint #1236562
    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP. THE EMERGENCY BRAKE WAS USED IN ORDER TO STOP THE VEHICLE AND THE "CHECK THE VEHICLE" WARNING MESS…"~31,000 mi, complaint #1447823
    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHEN DEPRESSING THE BRAKE PEDAL, THE STOPPING DISTANCE WAS EXTENDED AND THE PEDAL EXTENDED TO THE FLOORBOARD. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE…"~35,500 mi, complaint #1259838
    • "WHEN I PRESS BRAKE ON FREEWAYS , I FELT LIKE MY CAR STOPPED BECAUSE IT WONT GIVE SMOOTH BRAKE ,I DON'T PUT HARD AND SUDDEN BRAKES , IT WILL LIKE GO FRONT AND BACK AND WILL STOP. MY VOLKS SUSPENSION ARE TOO BAD . I AM, USING 2015 VOLKS JETTA MY TRANSMISSION WIL…"~40,350 mi, complaint #1413347
    • "I HAVE OWNED THIS USED VEHICLE FOR 3 MONTHS. WHEN ATTEMPTING TO APPLY THE BRAKE AT LOW SPEED (10-15MPH) THE BRAKE PEDAL STUCK IN PLACE AND WOULD NOT GO DOWN. THIS BRAKE FAILURE RESULTED IN AN ACCIDENT. DURING SAID ACCIDENT, AT LOW IMPACT, THE AIRBAG WAS TRIGGE…"~47,000 mi, complaint #1701331
  8. #8

    control module

    6 unsafe, 2 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT GRABBED A CELLULAR PHONE OUT OF THE STORAGE COMPARTMENT IN THE MIDDLE CONSOLE OF THE VEHICLE. THE CONTACT STATED THAT AT THAT TIME THE ON/OFF SWITCH WAS ACCIDENTALLY DEP…"~4,200 mi, complaint #1244361
    • "ENGINE LIGHT IS ON 2015 JETTA 1.8 TURBO. ECU 1 STATES CODE P05A0 ACTIVE GRILLE AIR SHUTTER "A" STUCK ON. VOLKSWAGON WANTS TO CHARGE ME $900 TO CORRECT THIS SENSOR PROBLEM. VEHICLE HAS 32,000 MILES & WAS STATIONARY WHEN LIGHT CAME ON. THIS IS A DEFECT IN THE SE…"~32,706 mi, complaint #1725377
    • "I ORIGINALLY TOOK MY 2015 JETTA SE TSI CERTIFIED CAR IN TO BE SERVICED AT THE VW DEALERSHIP BECAUSE OF THE STEERING PIN SAFETY WARNING THAT WAS ISSUED BECAUSE THE AIRBAG LIGHT AND STEERING LIGHT WERE ON AND IT STARTED HAVING TROUBLE STARTING AND ALL KINDS OF I…"~64,000 mi, complaint #1618712
    • "The contact owns a 2015 Volkswagen Jetta. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the instrument cluster needed to be replaced. Th…"~100,000 mi, complaint #1925360
    • "IGNITION SWITCH WOULD NOT TURN OFF, COULD NOT TURN OFF ENGINE."~122,561 mi, complaint #1570504
  9. #9

    fuel tank and lines

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=11, median 26,500 mi, no reliable range below 25 reports.

    • "CHECK ENGINE LIGHT AND ADBLUE LIGHT CAME ON FOUND DEF FLUID ALL OVER ENGINE COVER AND DRY DEF FLUID ON DEF FLUID INJECTOR. INJECTOR LEAKING."~26,426 mi, complaint #1607707
    • "THIS VEHICLE'S VIN REPORT SHOWS NO OPEN RECALLS. YET I SMELL FUEL IN THE CABIN AND HAVE ON MULTIPLE OCCASIONS SEEN EVIDENCE OF FUEL LEAKED ON THE GROUND. OTHER 2015 JETTAS DO HAVE RECALLS FOR A FUEL RAIL LEAK. MY VEHICLE APPEARS TO HAVE THE SAME SAFETY ISSUE.…"~36,000 mi, complaint #1343122
    • "TL* THE CONTACT OWNED A 2015 VOLKSWAGEN JETTA. THE CONTACT SMELLED FUEL ODOR WHILE OPERATING THE VEHICLE. THE CHECK ENGINE LIGHT WAS ILLUMINATED THE DRIVER EXPERIENCED HEAD ACHES AND WAS CONCERNED THAT THE VEHICLE WAS UNSAFE TO OPERATE. THE CON…"~85,000 mi, complaint #1645564
  10. #10

    horn

    1 unsafe, 5 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN IN THE VEHICLE WOULD NOT SOUND. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT EXPERIENCED THE SAME FAILURE WIT…"~10,000 mi, complaint #1435262
    • "HORN WILL NOT FUNCTION BELOW FREEZING AMBIENT TEMPERATURE; LIKELY MOISTURE INSIDE HAS FROZEN THE MECHANISM; WORKS FINE ONCE AMBIENT TEMPERATURE HAS RISEN ABOVE 32*F"~31,000 mi, complaint #1622346
    • "THE HORN KEEP MALFUNCTIONING IT WORKS SOMETIMES THE CAR DON'T HAVE LOSE POWER WHEN I GO UP HILLS AND SMOKE IS COMING FROM TAIL PIPE"~35,000 mi, complaint #1712591
    • "THE HORN AND ALARM CHIRP HAS GONE CRAZY. SOMETIMES HORN WORKS BUT VERY SOFT AND SOME OTHER TIMES DOESN'T WORK AT ALL. THE ALARM CHIRP SAME. THIS IS A NEW CAR AND WE CAN'T BELIEVE THIS IS HAPPENING. WORKMANSHIP GOING BAD OR LOCATION OF THE HORN GETTING TOO…"~38,000 mi, complaint #1597239
    • "I RENTED A VEHICLE THROUGH HERTZ TO DRIVE FOR LYFT. I DISCOVERED THE CAR HORN DIDN'T WORK WHEN SOMEONE CUT ME OFF AND I HAD TO SWERVE TO AVOID THEM. THIS CAUSED ME TO HIT A CURB AND ULTIMATELY LOSE A HUBCAP. HERTZ WANTS TO CHARGE ME FOR HUBCAP... WHEN I INFORM…"~75,871 mi, complaint #1428635
  11. #11

    other

    1 unsafe, 5 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE IGNITION CYLINDER/SWITCH IS BAD. WHEN RUNNING, THE KEY WILL NOT TURN OFF. THIS IS DANGEROUS FOR MANY REASONS. THERE IS NOT A RECALL ON THIS BUT THERE NEEDS TO BE AFTER READING FORUMS AND SEEING HOW MANY JETTA'S HAVE THE SAME EXACT PROBLEM."~52,000 mi, complaint #1378027
    • "IT'S VERY DIFFICULT TO REMOVE AND ENGAGE THE IGNITION CYLINDER ON MY 2015 VW TREADING. IT TAKES SEVERAL SECONDS TO REMOVE OR ENGAGE THE CYLINDER. VW CANADA BRAMGATE SERVICE LOCATION INDICATED THAT THEY CAN DIAGNOSE THE CYLINDER FOR A FEE, BUT WOULD NOT TE…"~58,000 mi, complaint #1469210
    • "DRIVER FRONT DOOR RATTLE, WHEN DRIVING AT ANY SPEED. AND NOTHING IN DOOR POCKET"~67,800 mi, complaint #1724701
  12. #12

    acceleration loss or hesitation

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TRAVELING ON THE FREEWAY GOING TO SWITCH TO THE FAST LANE AND THE ENGINE REVERTS TO IDLE SPEED. THE ENGINE DOES NOT TURN OFF AND NO LIGHTS COME ON BUT RPM'S GO DOWN TO AROUND 900 AND THE ENGINE DOES NOT RESPOND. I PUT THE CAR IN NEUTRAL AND DEPRESSED THE ACC…"~755 mi, complaint #1216169
    • "ACCELERATION FALLS FLAT UNEXPECTEDLY OFF THE LINE. EVER SINCE THE RE-PROGRAM OF THE TDI AFFECTED VEHICLES THE CAR WILL ACCELERATE QUICKLY AT FIRST WHEN GIVEN GOOD THROTTLE (70%+), BUT THEN ALL OF A SUDDEN AT 30-40MPH OR SO IT WILL TOTALLY FALL FLAT ALL OF A SU…"~49,000 mi, complaint #1469363
    • "CAR WON'T PULL. IT START OFF GOOD. THEN IT LOSES PRESSURE AND DROPS TO 30 MILES AN HOUR."~78,000 mi, complaint #1562505
    • "CAR IS RANDOMLY BUCKING AND OR HESITATING. MANY TIMES IN THE MIDDLE OF A BUSY INTERSECTION, AND KILLS THE ENGINE. I'M GOING TO GET KILLED IF THIS CONTINUES TO HAPPEN. ITS BEEN DOING THIS FOR MONTHS."~125,000 mi, complaint #1734085
  13. #13

    timing belt or chain

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE TIMING BELT TENSIONER WENT BAD CAUSING THE TIMING CHAIN TO JUMP TIME AT 72K MILES. THIS DID NOT CAUSE ANY INTERNAL ENGINE DAMAGE BUT DID COST A TON OF MONEY. APPARENTLY THIS IS A COMMON ISSUE IN OLDER JETTA'S, BUT IT APPEARS THAT THE NEWER MODELS JUST HA…"~72,000 mi, complaint #1556953
  14. #14

    seat mechanism

    2 unsafe, 1 broken, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY DRIVERS SEAT TOP PORTION IS STUCK IN AN ODD POSITION . IT WON'T GO BACK OR MOVE AT ALL. IT JUST QUIT MOVING. STATIONARY I THINK ."~45,000 mi, complaint #1574034
    • "DRIVERS SEAT LOOSELY RECLINED WITH MINIMAL EFFORT & BECAME LOCKED IN POSITION"~61,520 mi, complaint #1392563
    • "1) DRIVER'S SIDE FRONT SEAT BELT BECAME PROBLEMATIC TO CLICK INTO THE RECEIVER, OFTEN WHEN INSERTING THE BUCKLE INTO THE RECEIVER, IT WOULD BOUNCE BACK OUT AS IF BEING EJECTED 3-6 TIMES BEFORE LATCHING. DEALER EXAMINED, ACKNOWLEDGED SOMETHING WASN'T RIGHT AND…"~62,000 mi, complaint #1501430
  15. #15

    ac compressor and refrigerant

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AIR CONDITIONING DECREASES OUTPUT BY 40-60% AFTER 80-150 MILES OF CONSTANT DRIVING ON EXPRESSWAY DURING HOT DAYS [ABOVE 85 DEGREES] AND HIGH HUMIDITY [ABOVE 70 %}. DECREASE IN VOLUME OF AIR FROM VENT, WITH NO CHANGE OF AIR SPEED CONTROL AND MUCH WARMER AIR.…"~14,000 mi, complaint #1225833
    • "EXPERIENCE INTERMITTENT AIR CONDITIONING NOT COOLING AND GROANING OR GRINDING SOUND. SIMILAR TO TSB NO. 8715-18 AFFECTING 2015-2016 VOLKSWAGEN GOLF. HERE IS A LINK TO YOUTUBE LINK, HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZV8DPH-XTVK"~29,000 mi, complaint #1425200
    • "MY VEHICLE IS EXPERIENCING THE EXACT SAME SYMPTOMS AS THE VW JETTA TSB # 8715-18. 2015 YEAR MILES APPROX 53K. I AM A SUBSEQUENT OWNER. ORIGINAL OWNER WAS A RENTAL CAR COMPANY HENCE THE HIGHER MILEAGE. VW REFUSES TO STAND BEHIND THE FACT THAT A AC CONDENSER VAL…"~50,000 mi, complaint #1363729
  16. #16

    engine oil consumption

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHEN I PULL OUT THE ENGINE OIL DIPSTICK THERE IS A SHARP EDGE AT THE END OF THE STICK. I ALMOST CUT MY FINGER AS I WIPE IT OFF WITH A PAPER TOWEL. I THINK THIS IS A QUALITY CONTROL PROBLEM. THERE SHOULD BE NO BURR OR SHARP EDGE ON THE END OF THE OIL DIP STI…"~833 mi, complaint #1263537
    • "MY CAR HAD SUDDEN ENGINE FAILURE WITH NO EXTERNAL SIGNS OF TROUBLE (OIL LEVEL, BELTS, EVERYTHING APPARENTLY OK). THE CAR RUMBLED FOR A FEW SECONDS AS I WAS PULLING ONTO AN EXIT RAMP OFF A HIGHWAY. AS I WENT TO PULL TO THE SIDE OF THE ROAD, THE CHECK ENGINE L…"~85,000 mi, complaint #1666859
  17. #17

    lighting exterior

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN DRIVING MY BRAND NEW 2015 JETTA TDI SEL AT NIGHT FOR THE FIRST TIME, 5 DAYS AGO, I WAS UNABLE TO SEE THE ROAD ALMOST AT ALL (EVEN AT BARE MINIMUM) WHEN I ENGAGED MY HIGH BEAMS. UPON CLOSER INSPECTION AND MULTIPLE TRIES I DISCOVERED MY LOW BEAMS WOULD T…"~600 mi, complaint #1185572
    • "DAY-TIME RUNNING LIGHT, RIGHT-SIDE (PASSENGER SIDE) BULB BURNED OUT, HOWEVER WHEN THE BULB SOCKET WAS REMOVED, THE PLASTIC MATERIAL HAD SIGNS OF HEAT DAMAGE/PLASTIC MATERIAL DAMAGE AND THE BULB COULD NOT BE REMOVED FROM THE SOCKET. THE SOCKET AND BULB WILL NE…"~44,600 mi, complaint #1409248
    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHEN THE HIGH BEAM HEADLIGHTS WERE ACTIVATED, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAIL…"~106,000 mi, complaint #1532383
  18. #18

    sunroof

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 TO 50 MPH, THE SUN ROOF GLASS EXPLODED. THE SUN ROOF INSIDE COVER WAS CLOSED; THEREFORE, ONLY A SMALL AMOUNT OF THE FRACTURED GLASS PENETRATED THE VEHICLE. THE CONTACT DID NOT SUFFER…"~21,000 mi, complaint #1180626
    • "SUNROOF EXPLODED FROM INSIDE OUT WHILE DRIVING ON HIGHWAY. DEALERSHIP WILL NOT COVER UNDER WARRANTY KNOWING THERE IS A CLASS ACTION LAWSUIT UNDER REVIEW. OTHER DRIVERS WERE EFFECTED DODGING CLASS PARTICLES ON HIGHWAY. INTERIOR OF CAR PLUS MYSELF WAS COVERED WI…"~29,739 mi, complaint #1736181
  19. #19

    tire failure

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TWO FLATS IN 1 WEEK WITH CONTINENTAL CONTI PRO CONTACT TIRES BOTH WITH SIDEWALL ISSUES. BOUGHT BRAND NEW 2015 SE TSI VW JETTA ON 12/28/2014 CAR HAD 245 MILES ON IT. ON 1/15/2015 I WAS DRIVING ON PALMETTO PARK RD WHEN THE FRONT DRIVER SIDE TIRE WENT FLAT. TIRE…"~1,100 mi, complaint #1149087
    • "ON 10/18/17 WENT TO TIRES PLUS FOR A WHEEL ALIGNMENT AND FOUND OUT THAT ALL 4 TIRES WERE DEFECTIVE. THEY WERE CONTINENTAL TIRES, BELT HAD SEPARATED ON ALL 4 TIRES. THE SIZE WERE 225/45/17. AND THE CAR WAS A 2015 VW JETTA WITH 19K ON TIRES. CALLED CONTINENTAL T…"~19,000 mi, complaint #1416150
    • "BOUGHT A 2015 JETTA SE IN SEPTEMBER OF 2015. VEHICLE WAS ONLY SERVICED BY A LICENSED DEALERSHIP IN MARYLAND, AND HAD JUST HAD IT'S 20,000 SERVICE. TOLD THE TIRES WERE FINE, AND DEALER ROTATED THEM. WHILE DRIVING IN A PARKING LOT AT 5-10 MPH, THE TWO PASSENG…"~20,500 mi, complaint #1313850
  20. #20

    transmission manual clutch

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY NEW 2015 VW JETTA HAD 3 CLUTCH FAILURES. THIS OCCURRED ON HIGHWAYS IN SC, NC AND WVA IN 2015,2016AND 2017. EACH TIME IT WAS TOWED TO A VW DEALER WHO REPAIRED THE CLUTCH SYSTEM. THE FIX DID NOT WORK. EACH TIME THERE WAS DANGER FROM POSSIBLE AN ACCIDENT.…"~8,670 mi, complaint #1411100
    • "THE PROBLEM IS THE CLUTCH FAILURE IN THE 6 SPEED TRANSMISSION.. THIS IS THE SECOND TIME THE CLUTCH HAS FAILED, PREVENTING THE CAR GOING INTO GEAR. IT LEFT US STRANDED. THIS WAS ACCOMPANIED BY A SLIGHT BURNING ODOR. WE FEEL THIS LEAVES US IN DANGER AND IS A…"~21,600 mi, complaint #1349676
  21. #21

    backup camera

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BACK-UP CAMERA ON 2015 FAILS TO WORK AFTER REPEATED TIMES VEHICLE IS PLACED IN REVERSE"~38,500 mi, complaint #1439202
  22. #22

    cruise control conventional

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE CRUISE CONTROL IS ON AND CONTROLLING THE VEHICLE SPEED, THE SPEED SETTING WILL SOMETIMES (I.E. UNPREDICTABLY AND INTERMITTENTLY) INCREASE THE SPEED TO THE CLOSEST 5 MPH INCREMENT WHEN COMMANDED TO DECREASE THE SPEED TO THE CLOSEST 5 MPH INCREMENT. I H…"~110,000 mi, complaint #1697663
  23. #23

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON SEPTEMBER 25, 2017 I HAD PARKED MY CAR FOR ABOUT 4 HOURS ON A VERY HOT DAY (OVER 90 DEGREES FARENHEIT) AND I ENTERED THE CAR, TURNED ON THE AIR CONDITIONING ON FULL COOL AND BEGAN TO DRIVE. APPROXIMATELY 5 MINUTES LATER, WHILE DRIVING ON THE HIGHWAY, THE P…"~17,000 mi, complaint #1415628
  24. #24

    parking brake

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Emergency/parking brake button broke and fell off, rendering the brake inoperative."complaint #1753008
    • "The small PLASTIC button to engage the emergency hand brake, popped off. When inspecting it, the internal plastic is broken, unable to re-attach. Unable to engage emergency break without it. This is for a manual transmission. "complaint #1922007
  25. #25

    power windows and locks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS POWERED OFF WITH THE WINDOWS ROLLED DOWN, THE CONTACT REACHED INTO THE VEHICLE AND THE WINDOW ROLLED UP AND SQUEEZED THE CONTACT. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATT…"~7,000 mi, complaint #1515611
    • "THE WINDOW HAS A MIND OF ITS OWN. I WENT THROUGH THE MANUAL TO TROUBLESHOOT IT, WORKED FINE FOR A DAY THEN RIGHT BACK TO WHAT IT WAS BEFORE. EVERYTHING THAT HAS TO DO WITH THE DRIVERSIDE DOOR, EXPECT TO OPEN FROM THE INSIDE JUST WENT HAYWIRE WITH NO WARNING…"~54,000 mi, complaint #1630992
  26. #26

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "SEAT BELT BUCKLE NOT LATCHING NOTICED DIFFICULTY GETTING BELT TO LATCH TO BUCKLE THEN NOT AT ALL RESEARCH ON YOU TUBE AND INTERNET AND FOUND THIS IS A COMMON FAILURE SEEMS LIKE OLDER GENERATION CARS SEAT BELT ASSEMBLIES LAST A LIFE TIME THIS IS A MAJOR SAF…"~61,000 mi, complaint #1481766
  27. #27

    starter

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY CAR HAS A KEYLESS PUSH START BUTTON AND NOW HAS A SLUGGISH START."complaint #1721063
    • "I hardly used this car and had it diagnosed and new battery but the car intermittently won’t start some times but there is no reason known "complaint #2069051
  28. #28

    wheel or rim

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Volkswagen Jetta. The contact stated that his son mentioned to him that an abnormal squeaking noise was coming from the vehicle. There was no warning light illuminated. Upon inspection, the contact noticed that a rubber piece was sittin…"~86,066 mi, complaint #1874919
  29. #29

    wiring harness

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Since purchasing my used used 2015 VWA Jetta in 2019 I have had several issues I think are electrical. (1)The phone charger outlet has blown a few times and required them to reset it, (2) there have been 4 occasions in the last 6 months where my car wouldn't s…"complaint #1767926
    • "Engine light loss of communication between ecm and abs"complaint #2238866
  30. #30

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "abs light on no communication with abs module cause speedometer not fonctionning abs light on epc light on "complaint #2134635
  31. #31

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING MY CAR I RECEIVED A WARNING THAT THESE SERVICES WERE NOT WORKING.BLIND SPOT MONITOR,FRONT ASSIST AND REAR TRAFFIC. I HAVE CAR NET SERVICE ON THIS CAR. AFTER BEING ON THE FWY FOR 2 HOURS, I FINALLY WAS ABLE TO GET OFF THE FWY TO TURN BACK ON THE…"~49,000 mi, complaint #1439598
  32. #32

    battery and charging

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "PUTTING A NEW BATTERY IN EVERY MONTH START PUSH START BUTTON WILL NOT WORK AIRBAG LIGHT OFF AND ON FRONT HEADLIGHTS PARKING LIGHTS BLOW EVERY 2 WEEKS"complaint #1504593
  33. #33

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact's wife owns a 2015 Volkswagen Jetta. The contact stated while driving approximately 60 MPH, the vehicle made an abnormal popping sound. The contact veered to the side of the road and opened the hood. The contact stated that he noticed that coolant…"~73,860 mi, complaint #1911412
  34. #34

    engine turbo supercharger

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The turbocharger is out. I've had problems with coolant leaking. Mechanic pressurized tank, its fine. While parked coolant disappears, evaporates, idk..Nothing leaking on ground. Now smoke coming out of exhaust. Car has 56,000 miles. "complaint #2124186
  35. #35

    ev charging system

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY CHARGING PORTS QUIT WORKING. IT IS NOT THE FUSE."~45,000 mi, complaint #1574035
  36. #36

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AS THE VEHICLE FAILED TO START. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND IT WAS…"~57,000 mi, complaint #1478584
  37. #37

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVER WAS BEING POISONED BY CARBON MONOXIDE WHILE DRIVING THE VEHICLE DUE TO A EXHAUST LEAK. DRIVER BECAME ILL AT LEAST 2 WEEKS AGO BUT POSSIBLY HAS BEEN EXPERIENCING MILDER SYMPTOMS FOR LONGER. CAR IS AT DEALER SERVICE AND THEY ARE REPLACING THE MUFFLER"~6,000 mi, complaint #1265638
  38. #38

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I STARTED TO SMELL OF GASOLINE IN MY CAR WHILE DRIVING IT. CALLED VW GROUP OF AMERICA COSTUMER SERVICE NUMBER WHO SUGGESTED I TAKE THE CAR TO A DEALER FOR INSPECTION. AFTER INSPECTING THE CAR FOR TWO (2) DAYS, THE DEALER, SOUTH MOTORS VW, VERBALLY REPORTED THE…"complaint #1428727
  39. #39

    fuel pump

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ABOUT THREE WEEKS AGO WITH 16K MILES I CALLED VW AND INDICATED THAT MY JETTA SMELLED LIKE DIESEL. I WAS TOLD IT WAS PROBABLY JUST AN OVERFILLED FUEL TANK. IT TURNED OUT TO BE A LEAKY HIGH PRESSURE FUEL PUMP. ON THE 2015 JETTA, THIS IS LOCATED ON THE TOP OF THE…"~16,100 mi, complaint #1251677
  40. #40

    heater core and blower

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2015 Volkswagen Jetta. The contact stated upon activating the defroster, the defroster only engaged while the switch was turned to maximum, and there was an abnormal grinding sound coming from underneath the dashboard. The dealer and the man…"~49,000 mi, complaint #2098247
  41. #41

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The engine light on my 2015 VW Jetta Hybrid was enabled and my car stuttered and stopped while idling at stop lights, and in some cases projected my car forward slightly while pressing the brake. I brought my vehicle for diagnosis and was told that the cause w…"complaint #1897201
  42. #42

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "Odometer Fraud. The contact purchased a 2015 Volkswagen Jetta. The contact stated that at the time of purchase, the odometer mileage was 77,183. Later, while attempting to sell the vehicle on Carvana, the contact was informed that the odometer mileage for the…"~80,000 mi, complaint #2182370
  43. #43

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVING WITH WINDOWS DOWN ON MILD SPRING DAY, NO ONE IN PASSENGER SEAT, JUST A WALLET, KINDLE AND A PAPER FORM. SEAT WARMERS WERE NOT ON, PASSENGER SEAT STARTED TO SMOKE AND LITTLE PRONG HEADS POKED UP, TINY, SLIGHT BURN ON HOLES IN LEATHER SEAT. FREAKED OUT,…"~25,000 mi, complaint #1377332
  44. #44

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Volkswagen Jetta 2015-- 45K--defective Power steering Pump---"complaint #1767373
  45. #45

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I CANNOT REMOVE THE KEY FROM THE STEERING WHEEL CYLINDER LOCK ONCE THE CAR IS STARTED. IT TAKES AN EXTENDED PERIOD OF TIMES AND JUST PLAIN LUCK FOR THE LOCK TO RETURN TO THE OFF POINT AND THE KEY TO BE REMOVED"~59,000 mi, complaint #1614620
  46. #46

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE AT A RED LIGHT, THE ENGINE SUDDENLY REVVED AND THE BRAKES FAILED TO STOP THE VEHICLE FROM MOVING, THE VEHICLE ACCELERATED AND CRASHED INTO THE PRECEDING VEHICLE, WHICH THEN CRASHED INTO A THIRD VEHICLE. THERE…"~14,907 mi, complaint #1316467
  47. #47

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ACTUATED WASH WIPE ON RENTAL VEHICLE ON OPEN FREEWAY NEAR FLAGSTAFF, AZ ON A SUNNY DAY. THE WASH SPRAYED PROPERLY ON BOTH SIDES OF THE WINDSHIELD. THE WIPERS STARTED WIPING AND THEN THE BLADE ON THE DRIVER SIDE WIPER SLID UP AND OUT OF THE BLACK PLASTIC CLIP…"~4,350 mi, complaint #1161200

Search NHTSA's own recall and complaint database for VOLKSWAGEN JETTA directly.