2013 TOYOTA PRIUS

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    brake booster

    93 unsafe

    93
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN CLICKING SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE CLICKING SOUND WAS MORE EVIDENT WHILE THE BRAKE PEDAL WAS DEPRESSED. ADDITIONALL…"~117,000 mi, complaint #1709327
    • "The contact owns a 2013 Toyota Prius. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and BRAKE warning lights were illuminated. The contact pulled off on the off-ramp and became aware that extra effort was needed to d…"~120,000 mi, complaint #2235212
    • "I drove myself and two neighbors to a restaurant for dinner when my traction light came on momentarily but did not stay on. We had dinner and when I went to back out of the parking stall, I felt like I did not have brakes. Since it was approximately 9 pm and…"~154,000 mi, complaint #1896430
    • "The car entered into safe mode suddenly while driving on the freeway and caused me to lose the brake booster with no audible alert. The brake light, ABS light and Traction Control light showed up on the dashboard. The regenerative brake got deactivated too. I…"~189,000 mi, complaint #1884054
    • "On appx. 11/18/21 I was driving my vehicle on the commute home from work, appx. 15 miles, when 4 Brake Indication Lights displayed themselves showing that there was some level of issue, whether major or minor, with the braking system. 2 "Brake" warning lights…"~218,000 mi, complaint #1871435
  2. #2

    abs module

    61 unsafe

    61
    incidents

    Commonly reported, insufficient mileage data - n=23, median 95,000 mi, no reliable range below 25 reports.

    • "ABS, BRAKE AND TRACTION CONTROL WARNING LIGHTS CAME ON WHILE DRIVING ON POSTED LIMITS ON HIGHWAY UNDER DRY CONDITIONS. AT SAME TIME, BRAKE PEDAL SUDDENLY REQUIRED MORE PRESSURE TO STOP CAR. WARNING LIGHTS STAYED ON, AND RETURNED AFTER CAR WAS TURNED OFF AND O…"~800 mi, complaint #1198729
    • "I WAS TRAVELING LESS THAN [REDACTED ADDRESS] WHEN THE CAR IN FRONT SUDDENLY STOPPED. I PANIC STOPPED - MOVING MY FOOT OFF THE GAS PEDAL AND I BELIEVE THAT I HIT THE BRAKE PEDAL. THE BRAKES DID NOT APPLY, AND I REAR-ENDED THE CAR IN FRONT. I LEFT NO SKID MAR…"~24,800 mi, complaint #1329899
    • "I CANNOT STOP MY CAR IN TIME, IT FEELS LIKE I AM FRED FLINSTONE TRYING TO USE MY FEET TO STOP. I HAVE REAR-ENDED ANOTHER CAR. I HAVE NO CAR TO DRIVE AS IT IS NOT SAFE. KENDALL WEST TOYOTA GAVE ME CAR BACK AND SAID PART OF RECALLS COMPLETED BUT UNABLE TO COMP…"~95,000 mi, complaint #1743607
    • "The contact owns a 2013 Toyota Prius. The contact stated while driving at 20 MPH, the anti-lock brake turned on with no warning causing the contact to crash into a construction barrel causing minor damage to her vehicle. The vehicle was taken to the dealer and…"~121,000 mi, complaint #1833774
    • "SUDDENLY THE ABS, BRAKE AND THE TRACTION LIGHT CAME ON AND WILL GO WAY AFTER 20MIN. WHEN THE LIGHTS CAME ON THERE'S NO WARNING SO YOU MIGHT GET AN ACCIDENT WITHOUT BEING PREPARED FOR WORDS AS IS SO DANGEROUS TO HAVE SUCH A SAFETY ISSUE WITH THE CAR LIKE THIS."~196,000 mi, complaint #1513257
  3. #3

    brake hydraulics

    61 unsafe

    61
    incidents
    Typical range: 5,500–97,000 mi

    Median 30,000 mi, based on 34 reports (62% had no usable mileage)

    • "THE RENTED 2013 TOYOTA PRIUS WITH ONE PASSENGER AND THE DRIVER, PULLED INTO A DIAGONAL PARKING SPACE IN FRONT OF A STRIP MALL STORE. TRAVELING AT MAYBE 5 MPH TO PARK, THE CAR'S BRAKE PEDAL GAVE WAY AND HIT THE FLOOR FLAT, PROVIDING NO BRAKING AT ALL. THE CAR…"~588 mi, complaint #1103448
    • "ATTEMPTING TO TRAVEL IN MY 2013 PRIUS FIVE DURING XMAS WAS DRIVING AND APPROACHING A RED AND WHILE TRYING TO STOP PEDAL WENT DIRECTLY TO FLOOR AND SKID LIGHT WENT ON AND BARELY AVOIDED WHAT SHOULD BE AN EASY STOP!! WEATHER CLEAR FELT A DRAG AND NO COASTING ABI…"~21,000 mi, complaint #1633925
    • "WHEN MOVING THEN BRAKING, JUST BEFORE THE CAR STOPS(IN THE LAST FEET OF DEAD STOP) THE BRAKE PEDAL SHAKES AND THE TIRES FEELS LIKE THEY ARE ENGAGING AND DISENGAGING IN BRAKES, ASSOCIATED WITH LOUD RUBBER NOISE RUBBING(LIKE UN-LUBRICATED ACTUATOR). THIS NOISE…"~60,000 mi, complaint #1412567
    • "UNUSUAL LOUD CLICKING AND SCREECHING SOUND AS WELL AS VIBRATION FEELING UNDER THE BRAKE PEDAL WHILE PRESSING THE BRAKE PEDAL AND BRAKES DON'T FEEL POWERFUL ENOUGH DESPITE JUST GETTING NEW BRAKE PADS AT THE DEALERSHIP AND THERE IS MUCH LONGER DISTANCE NEEDED FO…"~95,000 mi, complaint #1523848
    • "The contact owns a 2013 Toyota Prius. The contact stated that when he started the vehicle and depressed the brake pedal, the vehicle made abnormal whirring sounds. There were no warning lights illuminated. The dealer was not notified of the failure. The manufa…"~116,000 mi, complaint #1776817
  4. #4

    hv system fault reduced power

    1 stranded, 18 unsafe

    19
    incidents

    Commonly reported, insufficient mileage data - n=22, median 65,000 mi, no reliable range below 25 reports.

    • "WHILE SLOWING DOWN FOR A RED LIGHT THE CAR'S ELECTRONICS MADE A BEEPING NOISE, ALL THE DASH LIGHTS CAME ON, THE GAS GAUGE DISPLAYED A RAPIDLY DROPPING QUANTITY, THEN WENT BACK UP TO HALF FULL. A RED TRIANGLE WAS DISPLAYED ON THE DASH DURING THIS TIME. DU…"~2,300 mi, complaint #994962
    • "I HAD THE PROPER RECALL FIXES DONE ON MY 2013 TOYOTA PRIUS 3 MONTHS AGO FOR THE STALLING ISSUES. LAST NIGHT WHILE ACCELERATING TO GET ON THE FREEWAY MY PRIUS SHUT DOWN AND ENTERED LIMP HOME MODE. THE 'CHECK HYBRID SYSTEM. STOP VEHICLE IN A SAFE PLACE' LIGHT C…"~49,000 mi, complaint #1650762
    • "MY 2013 TOYOTA PRIUS OCCASIONALLY EXPERIENCES DELAYS IN ACCELERATION AND ABNORMAL HYBRID FUNCTION. THE DEALERSHIP SAYS THEY CAN'T DO ANYTHING BECAUSE THERE ARE NO LIGHTS ON THE DASHBOARD. CORPORATE TOYOTA DOESN'T SEEM TO CARE. I ASKED IF I HAD TO GET INTO AN A…"~71,000 mi, complaint #1463187
    • "I WAS DRIVING THE CAR TO THE DEALERSHIP TO GET AN OIL CHANGE AND THE CHECK HYBRID SYSTEM WARNING LIGHT CAME ON WHILE DRIVING ON THE FREEWAY."~107,887 mi, complaint #1498575
    • "HYBRID SYSTEM SHUTS DOWN WHILE DRIVING WITHOUT WARNING AND HAPPENS EVERY DAY"~250,000 mi, complaint #1580429
  5. #5

    airbag system

    17 unsafe

    17
    incidents

    Commonly reported, insufficient mileage data - n=16, median 16,500 mi, no reliable range below 25 reports.

    • "I WOULD LIKE TO KNOW WHY ALL TOYOTA VEHICLES HAVE NOT BEEN RECALLED DUE TO THE CURRENT AIR BAG PROBLEM. IT'S NOT LIKE THE CAR IS NEVER DRIVEN OUT OF THE STATE AND IT DOES GET HUMID AND HOT HERE! I DROVE TO CALIFORNIA AND ARIZONA THIS PAST SUMMER...AND YES, I A…"~4,500 mi, complaint #1124619
    • "MY DAUGHTER (AGE 17) WEIGHS RIGHT AROUND 100 POUNDS. WHEN SHE SITS IN THE FRONT PASSENGER SEAT, THE LIGHT ON THE DASHBOARD SAYS THE AIRBAG IS TURNED OFF. *TR"~10,500 mi, complaint #1069701
    • "VEHICLE WAS STOPPED IN A LINE OF TRAFFIC ON THE HIGHWAY. A VEHICLE TRAVELING AT APPROXIMATELY 45 MPH HIT IT FROM BEHIND PROPELLING IT INTO THE VEHICLE IN FRONT OF IT. DAMAGE TO THE PRIUS WAS IN EXCESS OF $12,000. PART OF THE REPAIR WAS TO REPLACE THE AIR BAG…"~18,000 mi, complaint #1065278
    • "The contact owns a 2013 Toyota Prius. The contact stated while driving at an undisclosed speed, the contact's vehicle was involved in a head-on collision. The air bags did not deploy. The vehicle was towed to the contact's residence. The vehicle had not be…"~73,761 mi, complaint #2075940
    • "TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HAVING AN INSPECTION PERFORMED ON THE VEHICLE AT MAPLEWOOD TOYOTA ([REDACTED ADDRESS], MAPLEWOOD, MN 55109, [REDACTED PHONE]) THE TECHNICIAN INFORMED THE CONTACT THAT THE SPIRAL CABLE FOR…"~160,650 mi, complaint #1742810
  6. #6

    ev drive unit or inverter

    2 stranded, 9 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "I BOUGHT A USED 2013 TOYOTA CERTIFIED PRIUS IN 2016,AFTER USING FOR A FEW MONTHS THE CAR STALLED AT THE MIDDLE OF THE ROAD.I HAVE IT TOWED AT BOB SMITH TOYOTA FOR REPAIRS.THE REPAIR INDICATED A REPLACEMENT OF INVERTER.THE COST OF REPAIR IS AROUND $2,000.THE CA…"~77,275 mi, complaint #1486331
    • "WHILE DRIVING OUR 2013 PRIUS ON A 5 FIVE-LANE HIGHWAY 2-10-20, OUR PRIUS GOES INTO LIMP HOME MODE ALL THE SUDDEN AND SLOWS THE CAR DOWN SIGNIFICANTLY WHILE DRIVING AT HIGHWAY SPEED. THIS OCCURRED AT THE SAME TIME AS I WAS PASSING A CAR TO EXIT THE HIGHWAY, ALS…"~110,000 mi, complaint #1645747
    • "CAR WAS BEING DRIVEN ABOUT 15-20 MPH WHEN IT JUST STOPPED WITH A JOLT AS IF IT HAD BEEN HIT FROM BEHIND. CAR WOULD NOT MOVE. TOWED TO SHOP WHERE IT WAS DIAGNOSED AS BAD INVERTER."~118,000 mi, complaint #1501113
  7. #7

    lighting exterior

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=13, median 80,000 mi, no reliable range below 25 reports.

    • "NEITHER MY WIFE NOR I CAN HEAR THE DIRECTIONAL SIGNAL INDICATOR (THE CLICKING) WHEN THE SIGNAL INDICATES A LEFT OR RIGHT TURN WHEN THE CAR IS MOVING. THUS, WE DON'T TURN OFF THE INDICATOR WHEN WE FINISH TURNING. THEREFORE, WE ARE VERY OFTEN DRIVING WITH OUR…"~1,000 mi, complaint #986523
    • "BOTH LOW BEAM HEADLIGHTS FAILED SIMULTANEOUSLY AND WITHOUT WARNING."~55,000 mi, complaint #1360710
    • "I WAS DRIVING DOWN A CITY ROAD AT 25-30 MPH AT DUSK (5:15PM), AND WITH MY HEADLIGHTS ON. THE FIRST INDICATION OF A PROBLEM WAS THE SMELL OF BURNING RUBBER WHEN I TURNED ON THE HEATER. ASSUMING THE PROBLEM WAS WITH ANOTHER VEHICLE AHEAD OF ME, I TURNED OFF THE…"~80,000 mi, complaint #1514491
    • "WE HAVE HAD MULTIPLE LOW BEAM BULB FAILURES. USUALLY IT STARTS WITH 1 THE BURNS OUT THE OTHER WITHIN A WEEK OR TWO. IN THE LAST YEAR WE HAVE REPLACED BOTH BULBS 3 TIMES. THE LAST TIME WAS FEBRUARY 24TH LAST NIGHT ON MARCH 11TH WE RECEIVED A WARNING TICKET FOR…"~120,000 mi, complaint #1653849
    • "BOTH LEFT & RIGHT LOW BEAMS WENT OUT. ALL OTHER LIGHTS WORK FINE. *TR"~302,689 mi, complaint #1159908
  8. #8

    other

    5 unsafe, 6 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "FIRST, UNDERSTAND THERE WAS NO ACCIDENT, NO ONE GOT HURT, AND IT DIDN'T COST ME A DIME. THE DEALER AND WARRANTY PICKED UP THE FULL TAB. ALL IT COST ME WAS A LITTLE AGGRAVATION. HOWEVER, I FEEL IT SHOULD NOT HAVE HAPPENED. IT STARTED WHEN I HAD A FLAT TIRE. I R…"~5,943 mi, complaint #1073308
    • "THE SKID "PLATE" - AN EXTREMELY THIN PIECE OF MOLDED PLASTIC ATTACHED BY A COUPLE OF LAG SCREWS - CAME LOOSE ON THE FREEWAY, ROLLED UP UNDER THE CAR AND OUT INTO THE ADJACENT LANE. THE FRONT (MOLDED PLASTIC OF COURSE) BUMPER OF CAR WAS SHATTERED. OTHER DRIVE…"~23,000 mi, complaint #1059382
    • "I RECEIVED THE RECALL NOTICE AND TO PREVENT AN ACCIDENT, I HAVE NOT BEEN DRIVING MY CAR. MY NEAREST DEALSHIP, WHOM I HAVE UTILIZED OFTEN, NOW ARE DISCRIMINATING BY STATING FALSE PERSONAL STATEMENTS AGAINST ME. THIS MAY BE GENDER, AGE OR RACIST BASED. SO I N…"~40,000 mi, complaint #1583921
    • "RODENTS ARE ENTERING THE CABIN OF MY PRIUS VIA THE ENGINE COMPARTMENT AND CHEWING THROUGH THE FOAM FLAPPER VENT JUST ABOVE THE CABIN FILTER AND ENTERING THE MAIN CABIN AREA TO RAISE HAVOC. I DISCOVERED ON MORE THAN ONE OCCASION RODENT DROPPINGS IN MY GLOVE BO…"~44,000 mi, complaint #1349074
    • "CAR WAS PARKED AND NOTICED THAT REAR BUMPER ON RIGHT CORNER WAS HANGING OFF SLIGHTLY, WITH CLIPS VISIBLE UNDERNEATH. WHEN PUSHING IT IN TO TRY AND REHINGE ONTO THE CLIPS, IT MOVED ANOTHER PART OF THE BUMPER. BUMPER VIEW FROM THE REAR IS NOT SHOWING ONE SIDE IS…"~50,000 mi, complaint #1495986
  9. #9

    engine oil consumption

    7 unsafe, 1 broken, 1 annoyance

    9
    incidents

    Commonly reported, insufficient mileage data - n=12, median 78,500 mi, no reliable range below 25 reports.

    • "2013 TOYOTA PRIUS. CONSUMER WOULD LIKE REIMBURSEMENT FOR REPAIRS AND PARTS FOR THE DEFECTED OIL FILTER HOUSING PART. *TA THE CONSUMER STATED THE VEHICLE WAS EQUIPPED WITH A CHEAP, PLASTIC OIL FILTER HOUSING. OVER TIME, THE HEAT GENERATED BY THE ENGINE CAUSED…"~36,866 mi, complaint #1143049
    • "TOYOTA DEALERSHIP REFUSED ON RECALL BASED ON DEFECTED STEERING SHAFT WHICH WAS BOUGHT BY ME AND FIXED BY MECHANIC. IT WAS CRITICAL ISSUE AND RECALL IN OTHER MODELS AS WELL. ALSO, TOYOTA DOES NOT FIX DEFECTIVE PISTON RINGS BASED ON EXCESSIVE OIL CONSUMPTION -HT…"~77,000 mi, complaint #1616022
    • "WE HARE RECENTLY STARTED EXPERIENCING EXCESSIVE OIL CONSUMPTION WITHOUT DASH WARNING. OUR CAR BURNED 2 QUARTS OF OIL IN 150 MILES WITH NO WARNING. TOYOTA HAS ISSUED AN INTERNAL SERVICE BULLETIN (T-SB-0169-16) THAT COVERS OUR VIN NUMBER, BUT SINCE WE ARE BEYOND…"~84,000 mi, complaint #1652219
    • "WHILE DRIVING ON RTE. 24 SOUTH IN MASSACHUSETTS (AROUND BROCKTON/BRIDGEWATER/ TAUNTON, MA) THE CAUTION LIGHT BEGAN FLASHING (TRIANGLE WITH EXCLAMATION). I PULLED OVER AT THE NEAREST REST STOP TO SEE IF THERE WAS ANY OBSERVABLE PROBLEM, BUT I COULD NOT DETECT…"~90,000 mi, complaint #1625433
    • "I PUT THIS CAR INTO SERVICE JANUARY 1, 2014. I DROVE 150,000 MILES CHANGING MY OIL RELIGIOUSLY AS RECOMMENDED. I HAD NEVER BURNED A DROP OF OIL PRIOR TO THIS. THEN ALL OF A SUDDEN I STARTED BURNING A QUART EVERY 2000 MILES. AFTER LOOKING AT TOYOTA FORUMS THIS…"~155,250 mi, complaint #1470260
  10. #10

    glass and windshield

    6 unsafe, 3 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "THERE IS A SEVERE DIFFRACTION EFFECT THROUGH THE LAMINATED WINDSHIELD. BRIGHT LIGHTS ARE TRIPLED. THIS IS LIKELY CAUSED BY DEFECTIVE PLASTIC LAYER BETWEEN THE GLASS. IT IS VERY DISTRACTING, ESPECIALLY AT NIGHT. *TR"~800 mi, complaint #1004700
    • " WHEN I TURN ON THE LOW BEAM OF THE HEADLIGHTS THERE IS A DARK SHADOW ON THE UPPER HALF OF THE WINDSHIELD THAT DIMINISHES VISIBILITY. I ASKED THE SERVICE DEPARTMENT ABOUT IT AT FREEMAN TOYOTA IN SANTA ROSA WHERE I PURCHASED IT NEW IN AUGUST OF 20123 AND WAS…"~2,216 mi, complaint #1048207
    • "THERE IS A SEVERE DIFFRACTION EFFECT THROUGH WINDSHIELD. BRIGHT LIGHTS ARE TRIPLED. FOR EXAMPLE ONE BELOW AND ONE ABOVE THE BRAKE LIGHT OR TRAFFIC SIGNAL LIGHT. IT IS VERY DISTRACTING, AND VERY TIRING AFTER 20-30MINS OF DRIVING ESPECIALLY AT NIGHT. BUT HAPPE…"~5,000 mi, complaint #1035622
    • "THIS IS A SAFETY ISSUE THAT HAS HAPPENED TWICE NOW. IN MY 2013 PRIUS AND MAKING A LEFT TURN, STOPPED AT A TRAFFIC LIGHT HAVE DRIVEN OVER THE CEMENT MEDIAN BARRIER. THE WINDSHIELD PILLAR ON THE DRIVERS SIDE IN AN OBSTRUCTION ( BLIND SPOT) WHEN MAKING A LEFT TUR…"~31,000 mi, complaint #1169606
    • "SUN ROOF EXPLODED / SHATTERED WHILE DRIVING ON THE FWY. AT 70 MPH. NO TRAFFIC AROUND, CLEAR DAY ABOUT 70 DEG F. AFTER HEARING THE EXPLOSION, I PULLED OVER AND FOUND THE GLASS HAD SHATTERED AND IT APPEARED THAT IT WAS CAUSED BY PRESSURE FROM INSIDE AS THE SHAP…"~90,000 mi, complaint #1524027
  11. #11

    unintended acceleration

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=10, median 4,000 mi, no reliable range below 25 reports.

    • "THIS VEHICLE ATTEMPTS TO GO 8 MPH WITH THE ACCELERATOR PEDAL NOT DEPRESSED AT ALL. IT DOES THIS ANY TIME THE CAR IS "ON", EVEN IF IT IS IN REVERSE. THE BRAKE MUST BE APPLIED TO STOP THE CAR. EVEN WHEN THE BRAKE IS PRESSED, THE COMPUTER WILL APPLY POWER TO T…"~500 mi, complaint #1268818
    • "TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WOODEN STAIRCASE. THE CONTACT THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE, C…"~899 mi, complaint #969207
    • "TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED. THE VEHICLE ACCELERATED ABNORMALLY, TRAVELED OVER A SIDEWALK AND THEN OVER THE STEPS OF THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO A…"~7,500 mi, complaint #1027630
    • "TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING APPLIED. AS A RESULT, THE CONTACT CRASHED INTO A DITCH AND THE AIR BAGS FAILED TO DEPLOY.…"~19,000 mi, complaint #1087779
    • "TL* THE CONTACT OWNED A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER PRESSED THE BRAKE PEDAL TO STOP THE VEHICLE BUT THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A SECOND VEHICLE. DURING THE CRASH THE DRIVER SUS…"~120,000 mi, complaint #1593244
  12. #12

    engine internal

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I WAS DRIVING HOME FROM WORK. THE CAR WAS WORKING JUST FINE. ALL OF A SUDDEN I NOTICED SMOKE. I PUT MY EMERGENCY LIGHTS ON AND STARTED LOOKING FOR ANY SIGN OF TROUBLE. NO WARNING LIGHTS WHEN OFF ON THE DASH BOARD. ALL OF A SUDDEN A CAR PULLED UP NEXT TO ME AND…"~75,000 mi, complaint #1386599
    • "ENGINE RATTLE/KNOCKING NOISE ON FIRST MORNING START UP ON OCCASION. CAR IS PARKED OUTSIDE IN A DRIVEWAY IN LOS ANGELES, CALIFORNIA. PREVIOUS DATES UNKNOWN (MAYBE HAPPENED 4 OTHER TIMES). LOG STARTED 11/26/18 SINCE THE NOISE WAS REALLY BAD THAT DAY. 11/26/1…"~89,000 mi, complaint #1537327
    • "THE ENGINE TERRIBLY SHAKES AND GOT A LOUD KNOCKING NOISE DURING AN INITIAL STATIONARY COLD START IN THE MORNING DURING WINTER. IT HAPPENED 3 TIMES THIS DECEMBER 2017."~134,000 mi, complaint #1521876
    • "BASED ON THE DESCRIPTION FROM THE DEALER, THE PISTON ROD BROKE AND HIT THE CASING AND BROKE THE CASING CAUSING CATASTROPHIC FAILURE, THIS HAPPENED WHEN I WAS DRIVING THE CAR AND WAS AT 40 MPH. AS I WAS DRIVING, I HEARD A LOUD BANG AND SUDDENLY MY CAR STARTED…"~152,000 mi, complaint #1607998
  13. #13

    engine stall or no start

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHILE DRIVING ON THE FREEWAY THE CAR'S DASH LIT UP AND THE CAR'S ENGINE DIED AND THEN RESTARTED. THE FUEL QUANTITY DISPLAYED, DECREASED BY THREE BARS BEFORE RETURNING TO IT'S NORMAL--ACCURATE--LEVEL. THE CAR THEN DROVE NORMALLY AND ALLOWED ME TO GET IT INT…"~2,350 mi, complaint #994965
    • "TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR…"~21,934 mi, complaint #1173184
    • "CAR STALLED ON FREEWAY 163 BOUND NORTH (NO WARNING LIGHTS WERE SEEN) AT 10 PM PASSENGERS (3) WERE EXPOSED TO SEVER DANGER . TOYOTA DEALER COULD NOT FIND A PROBLEM. POLICE ASSISTED AND CAR WAS TOWED AWAY (ROAD ASSISTANCE) TO OWNER RESIDENT . DEALER CLAIMED THA…"~42,000 mi, complaint #1272763
    • "MY DAUGHTER WAS DRIVING THE CAR THIS MORNING AND THE ENGINE CUTOFF AND LOST ALL POWER ALONG WITH A MAINTENANCE REQUIRED LIGHT CAME ON. SHE TRIED TO ACCELERATE BUT IT WOULD NOT. SHE PULLED OFF THE ROAD. MY WIFE WAS IN ANOTHER VEHICLE IN FRONT OF HER.MY WIFE TUR…"~74,000 mi, complaint #1368360
    • "IN THE MIDDLE OF DRIVING MY CAR ON NOV 18 & NOV 21ST, THE ENGINE REVS EXTREMELY LOUD FOLLOWED BY THE INABILITY TO ACTUALLY DRIVE MY CAR, LIKE ITS SHUTTING DOWN ON ME. IN A MATTER OF ABOUT 5 SECONDS AND IT NOT ALLOWING ME TO DRIVE OR ACCELERATE IT RETURNS TO…"~164,000 mi, complaint #1622933
  14. #14

    tire failure

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I HAD A REAR TIRE BLOW OUT FOR NO APPARENT REASON. I DID NOT HIT ANYTHING. AND IT APPEARS TO BE A DEFECT. I DID HAVE TO DRIVE OFF ROAD TO SAFELY AVOID RISKY SITUATION. THE TOYOTA DEALER REFUSED TO TAKE UP WITH YOKOHAMA. I BOUGHT THE CAR ONLY IN FEBRUARY THIS Y…"~3,100 mi, complaint #1050235
    • "I WAS TRAVELING SOUTH ON I95 ABOUT A MILE FORM EXIT [REDACTED ADDRESS]. I LOST THE TREAD OF THE REAR DRIVERS SIDE TIRE. FROM THE TIME I NOTICED THE ROAD FEELING A LITTLE ROUGH TO REALIZING THAT I HAD WHAT I THOUGHT WAS A BLOWOUT TOOK MAYBE 10-15 SECONDS. (ONCE…"~18,519 mi, complaint #1127442
    • "TREAD SEPARATION, BRIDGESTONE P215/45R17 87 V. FIRST DETECTED AT 54,425 MILES."~54,425 mi, complaint #1356535
    • "A WARNING LIGHT CAME ON INDICATING LOW TIRE PRESSURE. I STOPPED IMMEDIATLY IN THE CLOSEST PARKING LOT. THE SIDEWALL ON MY GOODYEAR WEATHERHANDLER FUEL MAXX TIRES HAD SPLIT APART, ABOUT 12 INCHES TOTAL IN 3 SPOTS. THE CORDS OF THE SIDEWALL WERE SHOWING. THESE W…"~88,000 mi, complaint #1360701
  15. #15

    transmission automatic

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "CAR WENT INTO REVERSE WHEN SHIFTER WAS PUT IN DRIVE."~2,800 mi, complaint #1021996
    • "SHIFTED INTO DRIVE AND CAR WENT TO REVERSE. THIS IS 4TH OCCURRENCE OF THIS ISSUE."~3,470 mi, complaint #1021997
    • "THE VEHICLE HAS SHIFTED INTO NUETRAL WHILE IN DRIVE AND WHILE IN PARK. ALSO ROLLS TO MUCH WHEN PARKED. THE VEHICLE RAN MY WIFE OVER IN OUR DRIVEWAY, TOYOTA REFUSES TO SERVICE THE VEHICLE...UPDATED 03/08/17 *BF "~40,100 mi, complaint #1358015
    • "TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE THE VEHICLE WAS PARKED WITH THE SHIFT LEVER IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAI…"~42,000 mi, complaint #1342187
    • "The contact owns a 2013 Toyota Prius. The contact stated that while attempting to shift to drive(D), the transmission failed to shift as needed. The vehicle was towed to the dealer, who informed the contact that a hose had detached from the valve. The manufact…"~167,000 mi, complaint #1901755
  16. #16

    wiring harness

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ON JAN 2, 2017, I ATTEMPTED TO START MY 2013 TOYOTA PRIUS. THE VEHICLE DASH HAD THE FOLLOWING WARNING LIGHTS ILLUMINATED, CHECK HYBRID, ELECTRONIC POWER STEERING WARNING, BRAKE WARNING LIGHT AND THE MASTER WARNING LIGHT. THE VEHICLE WOULD NOT SHIFT INTO DRIVE…"~32,873 mi, complaint #1348707
    • "ENGINE WARNING LIGHT AT START UP CAME ON WITH NO DEGRADATION OF OPERATION. CAR WAS TAKEN TO ORIGINATING MANUFACTURE DEALER FOR DIAGNOSIS. WHEN CAR WAS PURCHASED AS CERTIFIED PRE-OWNED THE SALES REP UPSOLD EXTENDED 3RD PARTY WARRANTY COVERAGE THAT THEY SAID 'WO…"~40,000 mi, complaint #1457811
    • "I AM HAVING PROBLEMS WITH RODENTS GETTING INTO MY CAR. I FEAR THAT THEY ARE CHEWING ON ELECTRICAL WIRING AND THERE IS POSSIBLE DISTRACTION TO THE DRIVER. WHEN I WAS DRIVING (CAR WAS MOVING) A MOUSE CRAWLED UP ON MY SHOULDER. THESE PROBLEMS APPEAR TO BE A PROBL…"~69,000 mi, complaint #1688710
    • "The contact owns a 2013 Toyota Prius. The contact stated that the hazard lights would activate inadvertently and were not able to be turned off as designed. The vehicle was taken to a local dealer but was not yet diagnosed or repaired. The manufacturer was inf…"~124,000 mi, complaint #1790268
  17. #17

    hv battery and range

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2013 Toyota Prius. The contact stated that after several days of torrential rainfall, the contact noticed there was water in the tire and 12-volt battery compartment. After having a routine oil change at an independent mechanic, while the co…"~119,000 mi, complaint #1981040
  18. #18

    control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE DRIVING THE CAR--ON NUMEROUS OCCASIONS--THE DASH LIGHTS ALL ILLUMINATE AT ONCE, FOLLOWED BY UNRESPONSIVE CONTROLS FOR A FEW SECONDS. THEN THE DASH LIGHTS GO OUT (RETURN TO NORMAL) AND NORMAL CONTROLS AND ACCELERATION RETURN. *TR"~2,000 mi, complaint #994954
    • "I KEEP GETTING A P0136 BANK 1 SENSOR 2 ERROR CODE. TOOK IT TO SEVERAL MECHANICS AND THEY SWITCHED THE 02 CENSOR (DOWNSTREAM). ALSO SHOWS THAT BANK 1 SENSOR 2 HAS 0% VOLTAGE. UNPLUGGED THE DOWNSTREAM 02 SENSOR AND GOT A READING BUT NO READING WHEN PLUGGED IN. C…"~78,352 mi, complaint #1711120
    • "TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE DRIVER DEPRESSED THE BRAKE PEDAL AND THE FRONT END OF THE VEHICLE BEGAN TO SWERVE AND VIBRATE. THE ECU SENSOR INDICATOR ILLUMINATED AND THE BRA…"~90,000 mi, complaint #1456430
  19. #19

    instrument cluster

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DASHBOARD LIGHTS CONTINUALLY TO LOSE ITS DISPLAY LIGHTING. DASHBOARD GOES DARK AND CAN REMAIN THAT WAY FOR MANY MILES. DEALERSHIP SAYS DASHBOARD LIGHTS WORK AS DESIGNED. THIS WILL HAPPEN WITH HEADLIGHTS ON AND DURING THE DAY. DRIVING UNDER A SHADED AREA (SUCH…"~3,246 mi, complaint #1063745
    • "DISPLAY DISAPPEARS. DISPLAY BLACK/DARK. DISPLAY BRIGHTNESS: ZERO. FROM DARK PARKING LOT INTO BRIGHT SUNSHINE. STARTED CAR WHICH WAS PARKED IN THE SHADED PARKING LOT OF MALL. DISPLAY OK/BRIGHT (AS SHOULD BE). DROVE TO EXIT OF PARKING LOT: DISPLAY IS FINE (AS S…"~35,850 mi, complaint #1154787
    • "HARD TO READ THE PANEL WHEN LIGHT STAYS ON. AFTER CAR IS SHUT DOWN THE LIGHT STAYS ON .CAR IS STATIONARY."~167,773 mi, complaint #1605218
  20. #20

    software or update

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. WHILE DRIVING 70 MPH, THE CHECK ENGINE AND TWO UNKNOWN WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CHECK HYBRID SYSTEM AND "STOP THE VEHICLE AT A SAFE PLACE' MESSAGES APPEARED ON THE INSTRUMENT PANEL. FURTHERMORE,…"~170,000 mi, complaint #1623746
  21. #21

    steering electric assist

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I WAS DRIVING ON THE HIGHWAY AT 55~60MPH, AND SUDDENLY THE POWER STEERING TROUBLE LIGHT INDICATOR CAME ON. I NOTICED THE STEERING WHEEL WAS A BIT HARDER TO TURN( LEFT OR RIGHT). I SLOWED DOWN AND TOOK THE FIRST EXIT, REDUCING SPEED TO 30~35MPH. AT THE STOP…"~24,250 mi, complaint #1109524
  22. #22

    sunroof

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE SUNROOF SPONTANEOUSLY BROKE WHILE THE VEHICLE WAS IN MOTION. THE LOCATION OF INCIDENT WAS IN WESTERN NEVADA WHERE TERRAIN IS FLAT AND NO OTHER VEHICLES WERE IN SIGHT EITHER IN FRONT OR BEHIND."~23,000 mi, complaint #1270738
    • "MY SUNROOF SPONTANEOUSLY EXPLODED OUTWARDS WHEN DRIVING ON THE FREEWAY. I DID NOT HIT ANYTHING. NO OBJECTS HIT ME OR THE SUNROOF. THERE WERE NO OTHER CARS NEAR ME. I WAS NOT AROUND ANY OVERPASSES. THE SUNROOF JUST EXPLODED AND THE GLASS SHARDS ARE POINTIN…"~47,289 mi, complaint #1340875
    • "WHILE I WAS DRIVING STRAIGHT IN THE MORNING ON THE HIGHWAY I HEARD A HUGE POP THINKING MAYBE MY TIRE BLEW OUT WHEN I WENT TO LOOK MY SUNROOF HAD A HUGE CRACK AND MY TIRES WERE ALL FINE. IT WASN'T A WINDY DAY BUT I DROVE A LITTLE SLOWER TO WORK NOT KNOWING WHAT…"~159,000 mi, complaint #1605869
  23. #23

    wheel or rim

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2013 Toyota Prius. The contact stated that while reversing, there was an abnormally loud sound coming from the vehicle. The contact exited the vehicle and performed an inspection of the vehicle. While inspecting the vehicle, the contact beca…"~179,000 mi, complaint #2129826
  24. #24

    brake pads and rotors

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ON 07/20/15 THE BRAKES FAILED COMPLETELY WHILE DRIVING. ON 08/05/16 THE SAME BRAKES FAILED AGAIN WHILE DRIVING. IT IS THE SAME ISSUE VERIFIED BY TWO TOYOTA DEALERSHIPS, (FRONT LEFT CALIPER AND BRAKE PAD REPLACEMENTS NEEDED). THE CAR WAS BOUGHT NEW. THE BRAKES…"~40,000 mi, complaint #1311304
    • "A LOT OF LIGHTS LIT UP ON THE DASH. THE REGENERATIVE BRAKING QUIT WORKING AND THE BRAKE PADS WORE OUT REALLY QUICK."~115,000 mi, complaint #1543609
  25. #25

    engine head gasket

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2013 Toyota Prius. The contact stated while driving at approximately 65 MPH, she heard a rattling and knocking noise then smoke started to spread throughout the vehicle. The vehicle was towed to the dealer where the dealer stated that the pi…"~140,000 mi, complaint #1832237
  26. #26

    seat mechanism

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE HEAD RESTRAINTS PUSH MY HEAD UNCOMFORTABLY AND DANGEROUSLY FORWARD. THIS MAKES DRIVING A LITERAL PAIN IN THE NECK. IT ALSO LIMITS MY ABILITY TO SEE STRAIGHT IN FRONT OF ME OUT THE WINDSHIELD (BECAUSE MY HEAD IS FORCED FORWARD AND DOWN) AND IT SEVERELY LI…"complaint #1012006
    • "I WOULD LIKE TO REGISTER A MAJOR COMPLAINT ABOUT THE DESIGN OF THE HEADREST. IT PUSHES MY HEAD FORWARD AT SUCH AN ANGLE THAT IT IS IMPOSSIBLE TO SIT COMFORTABLY IN THE SEAT. IN ORDER TO HOLD MY HEAD UP STRAIGHT I MUST TILT THE SEAT BACK BEYOND WHAT IS SAFE O…"complaint #954189
  27. #27

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS LOOSE AND DID NOT HAVE ANY TENSION. THE CONTACT TOOK THE VEHICLE TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110, [REDACTED PHONE]) AND WAS INFORM…"~129,000 mi, complaint #1536991
  28. #28

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I OWN A NEW 2013 TOYOTA PRIUS V-5. WHILE ON THE FREEWAY TAKING AN INTERCHANGE. I HAD CRUISE CONTROL SET AT 65 MPH, DISENGAGING IT AS I APPROACHED THE INTERCHANGE THAT SLOWS TO 35 MPH DUE TO THE CURVE. I WAS COASTING WHEN THE CAR SUDDENLY BRAKE, INTERNAL WARN…"~650 mi, complaint #987708
  29. #29

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "FROM DAY #1 THESE ISSUES WERE PRESENT ON 2013 PRIUS FIVE: LKA SUDDENLY STOPS CAR OVER MINOR CAR MOVEMENTS AHEAD,MAJOR KNOCKING SOUNDS FROM ENGINE ON COLD STARTS, BRAKE PEDAL HITS FLOOR AND SUDDENLY LOCKS UP! I NOW HAVE 20K AND HARDLY DRIVE IT NOW TRIPS SKID IC…"~21,000 mi, complaint #1631534
  30. #30

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN PUTTING THE VEHICLE IN REVERSE A LOUD BEEPING IS HEARD INSIDE THE CABIN. WE AREN'T SURE OF ITS PURPOSE AS THE BEEPING CANNOT BE HEARD OUTSIDE OF THE CAR IF THE WINDOWS ARE UP OR IF THE WINDOWS ARE DOWN AND THE RADIO IS ON. THE BEEP CAN ONLY BE FAINTLY…"complaint #993484
  31. #31

    battery and charging

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY TOYOTA PRIUS WAS INVOLVED IN A HIT RUN ACCIDENT. YARK COLLISION COMPLETED WORK ON VEHICLE. WHEN PICKING UP CAR FROM YARK MY CAR WOULD NOT START SPOKE WITH ONE OF THE MECHANIC HE SAID MY BATTERY DIED AND I EXPLAINED TO THEM I HAD NO ISSUES ,PRIOR TO BRINGING…"~133,425 mi, complaint #1705824
  32. #32

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My 2013 Prius has 86,500 miles on it. It has been regularly maintained. A routine state inspection revealed a severely rusted rear axle beam and a front axle that is heading in that direction. Other Prius' in [XXX] have had this issue, and in some cases, th…"complaint #2240650
  33. #33

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving straight on smooth paved road, car began to shake and right rear passenger wheel came completely separated from car. After skidding off the road and being able to visually inspect, it was clear the sub-frame had broken and the wheel had come of…"complaint #2229682
  34. #34

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DROVE OVER OBJECT. PULLED OVER RIGHT AWAY. OBJECT DISLODGED. DIDNT SEE ANY FLUID KEPT ON DRIVING. AFTER 15 MILES ENGINE OVERHEATING LIGHT CAME ON AND PULLED OVER IMMEDITIATELY AND TURNED OFF ENGINE. HAD CAR TOWED TO NEAREST TOYOTA DEALER.NOW I M TOLD THAT OBJE…"~46,000 mi, complaint #1327970
  35. #35

    ev charging system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "4 OR 5 TIMES SINCE I HAD THE RECENT HYBRID SOFTWARE UPDATE, I'VE HAD TROUBLE STARTING THE CAR, ESPECIALLY WHEN THE LIGHTS ARE SET TO AUTO OR ON, WHEN FIRST STARTING IN THE MORNING. SOMETIMES TURNING THE LIGHTS OFF ENABLES STARTING, BUT NOT ALWAYS. MY TOYOTA DE…"~53,000 mi, complaint #1557611
  36. #36

    horn

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TOYOTA PRIUS EMITS A LOUD AND DISTRACTING BEEPING TONE INSIDE THE CABIN WHEN PLACED IN REVERSE. THE TONE IS SO LOUD THAT A DRIVER MAY NOT HEAR SHOUTS, A HORN, OR OTHER EXTERIOR NOISE INDICATING A HAZARD WHILE REVERSING. TOYOTA DEALERSHIPS CHARGE HUNDREDS O…"complaint #980612
  37. #37

    infotainment head unit

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I PURCHASED A NEW 2013 PRIUS. I'VE OWN SEVERAL TOYOTAS AND NEVER HAD A REASON TO SUSPECT TOYOTA WOULD PUT ANYTHING BUT THE BEST QUALITY ACCESSORIES ON THEIR CARS. I AM VERY DISAPPOINTED WITH THE POOR QUALITY NAVIGATION SYSTEM AND BACKUP CAMERA THAT CAME STANDA…"complaint #1163191
  38. #38

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AFTER BUYING A NEW 2013 TOYOTA PRIUS I NOTICED THAT THE DRIVERS HEADREST WOULD WORK ITS WAY UP TO THE HIGHEST POSITION AT ANY SPEED, NOT JUST THE SPEED LISTED AT THE TIME OF INCIDENT. MAKING THE A POTENTIALLY FATAL DESIGN FLAW, I AM CONCERNED THAT IN A FRONT O…"~2,876 mi, complaint #975516
  39. #39

    key fob and immobilizer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SMART KEY WAS IN CAR AND CAR LOCKED ANYWAY FROM DOOR ACTIVATION. CAR ISN'T SUPPOSED TO LOCK IF KEY IS IN CAR. I CALLED DEALERSHIP BUT THEY OFFERED NO ASSISTANCE. A SECOND KEY HAD TO BE BROUGHT FROM HOME AND USED TO GAIN ENTRY. FORTUNATELY, NO CHILD OR ANIMAL W…"~9,500 mi, complaint #1073258
  40. #40

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS 2013 TOYOTA PRIUS 5. THE CONTACT STATED THAT WHENEVER SHE WAS DRIVING IN REVERSE, THE VEHICLE WOULD JERK VIOLENTLY. IN ADDITION, THE INTERIOR DOME LIGHT WOULD ILLUMINATE SPORADICALLY. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE INSTRU…"~3,000 mi, complaint #1021176
  41. #41

    paint and clearcoat

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The clear coat failed despite regular wax and optimal storage. I have seen a few Toyota vehicles of this same color with clear coat failures."complaint #2003221
  42. #42

    power windows and locks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "CONSUMER SENT ADDITIONAL VEHICLE DOOR LOCKS MALFUNCTION CORRESPONDENCE. *SMD THE CONSUMER RENTED A TOYOTA PRIUS AND A FORD FOCUS ON SEPARATE OCCASIONS. THE ELECTRONICALLY OPERATED LOCKS ON THE VEHICLES DOORS CAUSED THE INTERIOR DOOR-OPEN LEVERS TO BECOME I…"complaint #1366568
  43. #43

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 55 MPH. THE STEERING BEGAN TO VEER BACK AND FORTH. I THOUGHT IT MIGHT BE DUE TO AN UNEVEN ROAD. I SWITCHED LANES AND EXPERIENCED THE SAME PROBLEM. IT BECAME VERY APPARENT THAT IT WAS NOT DUE TO AN UNEVEN ROAD. AS I…"~1,200 mi, complaint #1038187
  44. #44

    transmission cvt

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS IN LOS ANGELES PICKING UP MY TWO FRIENDS ON WHITLEY AVENUE, THIS STREET IS ON A BIT OF AN INCLINE. I WAS DRIVING MY TOYOTA PRIUS AND PRESSED THE "PARK" BUTTON. INSTEAD OF PARKING, THE CAR STARTED TO ROLL BACKWARDS AND WENT INTO NEUTRAL. THE GEAR SHIRT IS…"~80,000 mi, complaint #1586428
  45. #45

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING AT NIGHT I NOTICE THAT ON-COMING LIGHTS (BOTH FROM ON-COMING CARS AND TRAFFIC LIGHTS) ARE DISTORTED SO THAT THERE IS A TRIPLE IMAGE, WITH DUPLICATE IMAGES BOTH ABOVE AND BELOW THE ACTUAL LIGHT SOURCE. THESE DUPLICATE IMAGES GET CLOSER AND CLOSER…"complaint #993604

NHTSA investigations

Search NHTSA's own recall and complaint database for TOYOTA PRIUS directly.