2025 TESLA MODEL Y

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    adas collision warning

    16 unsafe

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "We were Driving East on I-40 at mile marker 245 Friday Nov 29 2024 around 8:50am in the right lane. We were passed by a gray Ford F-150 on the left. We had the "Traffic Aware Cruise Control" enabled. Our Tesla braked hard when the F-150 was directly beside us…"complaint #2044087
    • "Automatic Emergency braking stopped working. Parking assist stopped working. Back window is dismal. You can't see anything behind through the window. All cameras stopped working and it poses a safety hazard."complaint #2050496
    • "This car is three months old. Driving near my home on a four-lane divided road with 55MPH speed limit. While having either cruise or auto-steer enabled and using cruise control only, experiencing ongoing instances—during every drive—of unexpected and unexplai…"complaint #2074129
    • "1. Brake I used the FSD all the way from the New Asian Market (Charlotte, NC) to the T-section of [XXX] and [XXX] (Columbia, SC), then changed to driver control and turned to [XXX] (home). Entering the garage, when arrived at the parking spot, I released a…"complaint #2075791
    • "Critical Safety Defect Report – Tesla Full Self-Driving (FSD) Malfunction on [XXX] I am writing to formally report a critical and potentially deadly safety defect involving Tesla’s Full Self-Driving (FSD) system. During a recent road trip with my husband and…"complaint #2086300
  2. #2

    adas autonomous driving system

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The automatic pilot computer (AP4) failed on my 2025 Tesla Model Y after approximately 400 miles. This controls a lot of the vehicle's auto pilot features but it also controls a lot of its safety features, such as the back-up camera, forward collision warning…"complaint #2049619
    • "What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head o…"complaint #2049637
    • "During the autopilot self driving feature the model Y was stopped at a red light waiting to make a left turn. For an unknown reason it proceeded through the red light. Cross traffic had to aggressively break to avoid an incident. Not sure what causes this glit…"complaint #2078531
    • "In FSD mode, my Tesla Model Y always heads to the "Do Not Enter" road and I have to take over manually to prevent entering the "Do Not Enter" road. This has happened almost all the time I am there. This is a very unsafe. Tesla needs to correct this issue at…"complaint #2115352
    • "While on a two lane road, my car decided to go around the car in front of me into on-coming traffic while in Full Self-Driving mode. I had to jerk the car to the right to prevent a head-on collision!!!! I missed the on-coming vehicle by seconds!!! This was ter…"complaint #2135387
  3. #3

    adas lane keeping

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Here is my draft: Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2025 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems contr…"complaint #2049157
    • "While driving westbound on Lee Jackson Memorial Highway (U.S. Route 50) after passing the intersection with Stonecroft Boulevard in Chantilly, Virginia, the Autopilot system on my Tesla Model Y malfunctioned. Without any warning or obstacle in my lane, the veh…"complaint #2081149
    • "Shortly after purchasing the vehicle in late 2024, I began experiencing multiple safety-related malfunctions. These issues include: Full Self-Driving (FSD) malfunction: On the third use of FSD, the vehicle attempted to enter a left-turn lane but failed to ful…"complaint #2103066
    • "I have had multiple incidents of "Curvature Assist Active" message appearing on screen while on Cruise Control. It suddenly reduces the speed of the car. This happens on a straight road with no curves or slope. It also happens at random. On the same stretch of…"complaint #2121098
    • "Self driving was maintaining vehicle. Looked at roadway before reaching down to passengers side for water bottle. The weight shift in the seat turned the self driving off immediately while turning sharp left. The Tesla Model Y crossed the left interstate lane…"complaint #2149601
  4. #4

    control module

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The Automatic Pilot Computer (AP4) failed. This controls a lot of Tesla Model Y's auto pilot features but it also controls a lot of its safety features such as the back up camera, forward collision warning and blind spot warning. Another safety concerns is the…"complaint #2046831
    • "The camera and GPS failed with 3 weeks of taking possession of this new lease. After several days in the shop, TESLA informed me THE MAIN computer was broken and needed to be replaced, but it was back ordered. They asked me to reopen their loaner and drive thi…"complaint #2048630
    • "Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and mo…"complaint #2049153
    • "Computer system failure causing all cameras to fail, mirrors to stay darkened even in daylight, navigation system not updating, collision and lane departure feature failure. Issues were reported to Tesla and an AP 4 computer replacement were scheduled, however…"complaint #2049911
    • "All cameras and related functions stopped working, including back up camera. GPS is not working. Tesla pushed back my service appointment until 1/21/25. Safety is an issue now due to blindspots and they will not give me a loaner car. Tesla informed me the…"complaint #2050015
  5. #5

    airbag system

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2025 Tesla Model Y. The contact stated that while driving at approximately 30 MPH, the vehicle crashed into a tree impacting the front of the vehicle, but the air bags did not deploy. In addition, the seat belt failed to retract during the c…"~4,444 mi, complaint #2070451
  6. #6

    backup camera

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I took delivery of the Tesla Model Y yesterday (12/24/2024). The car has 73 miles on it as of now. First, the rear view camera stops working this morning (12/25/2024) and parking assistant is not available. Then the autopilot won't turn on and the car shows an…"complaint #2050668
    • "2025 Tesla model Y cameras and sensors all stopped working within 700 miles driven from brand new. Affected systems included all cameras, including backup camera, as well as GPS navigation, with the GPS system believing the vehicle to be static at a Tesla faci…"complaint #2053713
    • "I bought a tesla model Y 2025 and got my car delivered on [XXX] I barely drove it and within a week, I noticed all sensors stopped working (ALL cameras and camera-related functions stopped working, including the legally mandatory backup camera for new cars, GP…"complaint #2071169
    • "on 2/15/2025, while backing out of a driveway at about 7:30PM, the vehicle backed into a parked car directly behind it parked in street. There was no warning signal emitted that an object was behind the car. There was no safety alert on the display. Essenti…"complaint #2077388
  7. #7

    door latch and hinge

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Date: December 28, 2025 Time: Approximately 3:25 PM Vehicle: 2026 Tesla Model Y Incident Location: Southbound on the I-35N feeder road, just north of Highway 114. Safe Harbor Location: Burger King ([REDACTED ADDRESS] 114, Northlake, TX) Statement of Facts: I w…"complaint #2160959
    • " Vehicle Information 2025 Tesla Model Y Approx. 30,000 miles Purchased new ~11 months ago Incident Description While driving at highway speed, the front trunk (frunk/hood) of my 2025 Tesla Model Y unexpectedly opened. The hood immediately flew upward, flipp…"complaint #2176058
    • "Incident Summary: On April 1, 2026, while operating a [REDACTED ADDRESS] speeds (approx. 65-70 MPH), the front hood (frunk) spontaneously unlatched, flipped upward, and struck the windshield. The impact completely shattered the windshield, obstructed 100% of f…"complaint #2193041
    • "The exterior rear door handle on the driver’s side rear passenger door caught the occupant’s finger during normal use, tearing the fingernail partially out of the nail bed and causing bleeding and an exposed nail bed injury requiring medical treatment. The flu…"complaint #2236089
  8. #8

    adas adaptive cruise

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Tesla Supervised Self Driving (FSSD) update 14 removed the ability for the vehicle operator to set speed targets. Additionally, their system is unable to accurately determine speed limits for many roadways. The discrepancy between FSSDs perceived speed limit a…"complaint #2166493
    • "I am filing a safety complaint regarding Tesla's removal of driver-controlled maximum speed in FSD (Supervised), a change that has alarmed a significant number of Tesla owners and safety-conscious drivers. Previous software allowed drivers to set a precise ma…"complaint #2187127
    • "My 2025 Model Y with stalks creates an unsafe driving condition. Under current software, enabling FSD forces a single-pull lockout that completely disables standard Traffic-Aware Cruise Control (TACC). (Advanced Driver Assistance Sytems) FSD routinely follows…"complaint #2229109
  9. #9

    horn

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Once you start driving in the rain the horn start loosing volume intensity until it basically it becomes so quiet no one can hear it. This is a safety issue and i've read on line of many peoplehavi g the same issue on their Teslas. A recall shoukd be imposed o…"complaint #2049426
    • "The horn becomes very quite when snow builds up in front of the car. I drove my car on a snowy day, and the weather was freezing for a week. Until the ice melted, the horn didn't work. I had two risky moments. Once, someone was backing up, and I couldn't get t…"complaint #2055948
    • "The horn becomes MUTED during rain. Major safety defect. Tesla service center checked and replied 'it works normal when water driesd out'. This is a major safety problem. Technician is telling me that's how it is, does that mean raining days I have to drive…"complaint #2142422
  10. #10

    software or update

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **C…"complaint #2048867
    • "After the newest software update, the Tesla Model Y FSD now shows a pop-up menu every time you disengage full self-driving. The pop up menu is black, so it contrasts with the white screen and causes a visual distraction. Additionally, the pop up menu requires…"complaint #2209940
    • "Component/Issue Description: Following a recent over-the-air (OTA) software update to the vehicle's Full Self-Driving system, a dangerous user interface defect was introduced. Immediately upon an FSD disengagement—the critical transition window where the opera…"complaint #2215838
  11. #11

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "INCIDENT REPORT – TESLA Y – UNINTENTIONAL ACCELERATION SATURDAY NOVEMBER 29, 2025, APPROXIMATELY 2:40 PM On the above-referenced date and time, we were returning home with the intention of pulling the car into our garage, an activity performed over a hundred t…"complaint #2153086
    • "On January 17, 2026 the vehicle self-accelerated when put in reverse and crashed into a parked truck. This was the second time this occurred. The prior incident occurred on November 29, 2025 when backing out of the garage at our home. The new incident occurred…"complaint #2170024
    • "I was at full stop on [XXX] facing [XXX] at a red traffic signal at intersection. Then while still at light which was red the vehicle unexpectedly accelerated toward [XXX] on its even with feet on brake, I attempted to maneuver to avoid colliding with vehic…"complaint #2194646
  12. #12

    brake hydraulics

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Tesla removed the creep/roll braking function (which mimicked an automatic transmission) from the Model Y 2024 forward. You now have to use the accelerator to control slow speed maneuvers like backing. It seems that it would be pretty easy to press the accele…"complaint #2117750
    • "On November 10, 2025 while my 2025 Tesla Model Y was being driven, in Miami, Florida, around 2:55–3:05 PM, the brakes failed completely. Despite firm brake pedal pressure, the vehicle did not slow down or stop as expected and continued forward until a collisio…"complaint #2147779
  13. #13

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I defrosted my windows prior to entering the car. As I got into the vehicle I noticed it was extremely hot in the car. Turned off the defroster. I backed up out of my driveway. Drove passing two houses, my windshield started to crack towards the middle of my w…"complaint #2057005
    • "While vehicle was driving on FSD at approximately 75 mph on freeway, the vehicle in front of me kicked up a small piece of tire trend. the piece of tire hit the headlight and shattered the glass on the headlight assembly, while not damaging any other part of t…"complaint #2093837
  14. #14

    hv battery and range

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The contact was an attorney calling on behalf of the owner of a 2025 Tesla Model Y. The contact stated that the owner was driving on a neighborhood street at an unknown speed with Autopilot engaged when vehicle control was lost. As a result, the vehicle crashe…"complaint #2064173
    • "Smoke began coming out of the vents while driving. Battery was at 2%. Driver pulled over, exited vehicle and within 2 minutes flames could be seen (on video) coming from the center, dash area of the vehicle. Fire developed rapidly. Lt. Copley Detroit Fire…"complaint #2103926
  15. #15

    key fob and immobilizer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I am filing this complaint regarding recurring safety, security, and system failures in my Tesla Model Y, concerns about unauthorized access, and Tesla’s refusal to provide complete diagnostic and privacy data. These issues have directly endangered my safety a…"complaint #2127666
    • "On December 16 and 17, 2025, the manufacturer (Tesla, Inc.) utilized remote telemetry to modify the software state of my 2025 Model Y while it was being operated on public roadways. The manufacturer remotely switched the vehicle profile to "Inventory Mode" (Er…"complaint #2158408
  16. #16

    mirror

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The model Y has a software feature which integrates with MyQ Garage Door opener which opens the garage door whenever the car is nearby. This feature also has a selectable option to fold mirrors automatically. It is noticed that the mirrors fold even when th…"complaint #2059144
    • "Vehicle Component: Exterior Mirrors Make: Tesla Model: Model Y Model Year(s): 2022, 2023, 2024 (and ongoing) Problem Description: Since the 2022 model year, the Tesla Model Y has exhibited a recurring issue with excessive vibration in the driver side exterior…"complaint #2084934
  17. #17

    other

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I signaled for a slight turn to the right. And then within 100 yards I came to an intersection where the main path , my path, of travel beared left. As I approached this T and was about to bear left, I saw the driver on the leg of the T about to pull directl…"complaint #2094359
    • "Bike rack fell off of car on northbound interstate 294 less than 1/[REDACTED ADDRESS] exit. I believe I set it up correctly. Pin was in and the knob was tightened. No accidents as traffic narrowly avoided the unit and bikes. IDOT showed up quickly to remove. I…"complaint #2126032
  18. #18

    seat mechanism

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I swerved in the road in the back passenger seat seatbelt came unbuckled with a car seat in the car in the car seat came out"complaint #2165176
    • "The left back seat actuator engaged twice in the same day and the seat back dropped down unexpectedly on the passenger. It’s done it to my grandchild twice and hurt him. No injuries but the surprise and shock of the seat coming down on him was painful. I've…"complaint #2223827
  19. #19

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving towards our friends place, an alert came up saying "Steering Assist reduced" with error code GTW_w075. The car was running at about 60 to 65 mph and at that speed l, we didn't notice much issue in handling the car. When we were leaving for home,…"complaint #2068598
    • "am reporting a serious safety concern involving a 2025 Tesla Model Y, VIN [XXX] . On [XXX], the vehicle was being driven on [XXX] in Columbus, Ohio while the driver was traveling to Columbus Preparatory Academy. During the trip, the steering reportedly stoppe…"complaint #2212430
  20. #20

    throttle and pedal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was trying to reverse the car from my Garage. I turned on the Engine and put the vehicle in Reverse Gear. The vehicle just zoomed out of the driveway leaving me without the ability to control it and hit a tree on a neighbor's house and stopped. Then I tried…"complaint #2060955
    • "Both my wife and I accidentally used the right side stalk to signal for a turn. Our mistake, except the car responded by suddenly accelerating. Fortunately we were both able to put on the brake. In the wrong situation this could be very dangerous. "complaint #2094352
  21. #21

    wiring harness

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "A few weeks ago my seatbelt censor started acting up, and then two weeks later that my heater quit. They blamed Chewed wiring because of soy based coatings, and set its not in the warranty and accused rodent damage since the rear seat was eaten. I got the call…"complaint #2170785
    • "Following a "secondary" botched windshield replacement within 3 weeks performed by the Tesla Service Center in Carle Place, NY, my Tesla Model Y experienced a catastrophic structural water intrusion during rainfall. A great amounts of water dripping directly t…"complaint #2187151
  22. #22

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The radiator for the car gets fully clogged with debris very easily. There is no screen mesh to protect the radiator from all the debris. The radiator then becomes clogged with debris in the fins and stops cooling correctly. This is not a serviceable item that…"complaint #2202808
  23. #23

    ev drive unit or inverter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "SUMMARY OF SAFETY DEFECT: Multiple critical safety systems randomly disengage without warning while the vehicle is in operation, creating an immediate crash hazard. DETAILED DESCRIPTION: For approximately one month, my vehicle has experienced intermittent, unp…"complaint #2153588
  24. #24

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving straight ahead in my lane on a wet freeway in an active construction zone, the vehicle abruptly and without warning lost traction and spun out of control. I was traveling in a normal, controlled manner with the flow of traffic and was not turning…"complaint #2234256
  25. #25

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "After approximately 6 months we leased this vehicle we found out some issues with the vehicle. This vehicle has e Parking(P),Drive(D),Neutral(N),Reverse(R) positions. When you want to maneuver you vehicle you pull the lever at the required position. So what ha…"complaint #2157291
  26. #26

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • ""What component or system failed or malfunctioned, and is it available for inspection upon request?" The rear left tire (interior side) and rim assembly failed while driving under normal conditions. The tire experienced a sudden blowout, and the rim sustained…"complaint #2083674
  27. #27

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "We are currently experiencing single-digit temperatures here in Pittsburgh. I placed my vehicle in “defrost” mode, and while it did clear the windshield, it also caused the glass to crack. I contacted Tesla and brought the vehicle in for an assessment, at whic…"complaint #2170476

NHTSA investigations

Search NHTSA's own recall and complaint database for TESLA MODEL Y directly.