2019 SUBARU OUTBACK
What owners reported to NHTSA, ranked by how often and how seriously.
This is complaint data, not a random sample.
It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.
Component ranking
- #1
glass and windshield
391 unsafe, 10 annoyance
401incidentsTypical range: 5,000–21,000 miMedian 10,500 mi, based on 319 reports (38% had no usable mileage)
- "SUBARU WINDSHIELD EASILY CRACKS. WITHIN A FEW WEEKS OF PURCHASING THE VEHICLE, A CRACK FORMED BEGINNING AT THE TOP OF THE WINDSHIELD NEAR THE REARVIEW MIRROR AND SPREAD DOWN. SINCE REPLACING THE WINDSHIELD WITH AN OEM PART, 3 MORE LARGE CRACKS HAVE FORMED.…"~500 mi, complaint #1671175
- "THE WINDSHIELD ON MY 2019 SUBARU OUTBACK CRACKED OUT OF NOWHERE WHILE I WAS DRIVING TO WORK. THERE HAD BEEN NOTHING UP TO THIS POINT THAT WOULD HAVE RESULTED IN THE WINDSHIELD CRACKING. THERE WERE NO CHIPS OR DENTS PREVIOUS TO THE CRACKING."~5,000 mi, complaint #1649026
- "WINDSHIELD CRACKED WHILE THE CAR WAS OFF AND PARKED IN THE GARAGE."~10,000 mi, complaint #1650732
- "TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED THE WINDSHIELD CRACKED. THE CONTACT STATED WHILE DRIVING BETWEEN 40-45 MPH THE WINDSHIELD EXPERIENCED ANOTHER CRACK. THE VEHICLE WAS TAKEN TO SUBARU LITTLE ROCK, AR LOC…"~18,000 mi, complaint #1649078
- "TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS IN THE DRIVEWAY, WITHOUT IMPACT A CRACK DEVELOPED ON THE PASSENGER'S SIDE OF THE VEHICLE TO THE MIDDLE OF THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEIT…"~64,000 mi, complaint #1737586
- #2
battery and charging
117 stranded, 95 unsafe, 1 broken, 6 annoyance
219incidentsTypical range: 6,500–22,500 miMedian 13,000 mi, based on 85 reports (69% had no usable mileage)
- "BATTERY HAS DIED AT LEAST 6 TIMES SINCE APRIL 2019. TOOK TO DEALER TWICE AND THEY SAID "CARGO LIGHT WAS LEFT ON AND DRAINED THE BATTERY", ANOTHER TIME "REAR CARGO DOOR PROBABLY WAS AJAR", THEY ALSO SAID "PERHAPS IT IS NOT BEING DRIVEN ENOUGH" AND "WHEN THE CA…"~1,000 mi, complaint #1674033
- "THE CAR HAD ONLY 6817 MILES ON IT WHEN WE BOUGHT IT ABOUT THREE WEEKS AGO. THE CAR RAN FINE WHEN IT WAS DELIVERED, BUT TODAY, AFTER FINALLY REGISTERING AND RECEIVING THE NY PLATES (DELAYED BY COVID-19), WE TRIED TO START IT AND NOTHING HAPPENED. CHECKING THE B…"~6,817 mi, complaint #1696812
- "WOKE UP THIS MORNING AND THE REAR DOOR WAS OPEN AND THE CAR WOULDN'T START. THIS IS THE SECOND TIME THE BATTERY FAILED FOR SEEMINGLY NO REASON AND THE 1ST TIME THE REAR DOOR WAS OPEN. CAR WAS PARKED AND HADN'T BEEN STARTED FOR A COUPLE OF DAYS."~10,000 mi, complaint #1725595
- "IN JANUARY, 2020, MY 2019 SUBARU OUTBACK FAILED TO START BECAUSE THE BATTERY WAS DEAD. IT DID START WITH A JUMP BUT HAD A DEAD BATTERY THE NEXT TIME I WANTED TO USE IT. I HAD THE OUTBACK TOWED TO THE NEAREST DEALER OVER 100 MILES AWAY. THEY OFFERED NO HELP, TE…"~17,567 mi, complaint #1665644
- "The contact owns a 2019 Subaru Outback. The contact stated that while attempting to start the vehicle, the battery was drained, and the vehicle would not start-up. The vehicle required a jump start each time the failure occurred. The vehicle was taken to an in…"~40,000 mi, complaint #1761498
- #3
infotainment head unit
62 unsafe, 2 broken, 27 annoyance
91incidentsCommonly reported, insufficient mileage data - n=18, median 33,500 mi, no reliable range below 25 reports.
- "APPLE CARPLAY AND STARLINK WILL FREEZE AND MAKE A LOUD "RINGING SOUND" UNTIL VEHICLE IS TURNED OFF AND TURN BACKED ON."~11,300 mi, complaint #1647981
- "The contact owns a 2019 Subaru Outback. The contact stated that the display and back-up camera were inoperable. Additionally, the radio was operating intermittently. The contact stated that calls were being made independently without the phone being connected.…"~24,000 mi, complaint #1845785
- "The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluet…"~43,000 mi, complaint #1866482
- "The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the entertainment system randomly restarted without warning, froze, and then became unresponsive. The system was uncontrollable and was transitioning from one pro…"~89,000 mi, complaint #1970571
- "The contact owns a 2019 Subaru Outback. The contact stated that while driving at an undisclosed speed, the touch screen on the radio failed to properly operate. The screen was delaminated, causing unintended operation of the radio, distracting the driver. This…"~119,000 mi, complaint #2182417
- #4
control module
6 stranded, 23 unsafe, 1 annoyance
30incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS WOULD APPEAR ON THE INSTRUMENT PANEL…"~20,000 mi, complaint #1734779
- "The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the control panel failed to function as intended. The contact stated that the control panel independently blinked on and off. Additionally, the contact stated tha…"~37,500 mi, complaint #2046827
- #5
unintended acceleration
23 unsafe
23incidentsCommonly reported, insufficient mileage data - n=22, median 11,000 mi, no reliable range below 25 reports.
- "ON SEVERAL OCCASIONS THE VEHICLE WHEN THE CAR WAS IN MOTION (CITY DRIVING) IT ACCELERATED WHEN MY FOOT WAS OFF THE GAS PEDAL AND WAS ON THE BRAKE PEDAL. IT WAS A SHOCK BUT I CONTINUED APPLYING PRESSURE ON THE BRAKE PEDAL AND THE ACCELERATION WOULD STOP. IT HAP…"~800 mi, complaint #1663756
- "CAR SOMETIMES ACCELERATES ON ITS OWN. I HAVE TO USE PEDAL SHIFTERS TO REDUCE THE SPEED. ALSO NOTICED THAT IT TAKES LONGER TO BRAKE SOMETIMES."~7,800 mi, complaint #1663602
- "TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE STOPPED WITH THE VEHICLE IN DRIVE AND IDLING, THE RPM'S REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD. OPEN ROAD SUBARU (2685 US-22, UNION, NJ 07083, [REDACTED PHONE]) WAS…"~12,000 mi, complaint #1666317
- "The contact owns a 2019 Subaru Outback. The contact stated that while pulling into her residential garage at 3 MPH, the vehicle suddenly accelerated while the contact had her foot depressing the brake pedal. The vehicle hit the back wall of the garage, the hoo…"~22,000 mi, complaint #1811586
- "The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated she avoided crashing into another vehicle however, the vehicle struck the curb before coming to a stop.…"~47,122 mi, complaint #1933496
- #6
wiring harness
3 stranded, 10 unsafe
13incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "WE HAVE HAD SEVERAL BATTERY ISSUES. NOW SOMETHING IS CAUSING THE KEY FOB TO STOP WORKING, DOME LIGHTS WON'T TURN ON AND TIRE PRESSURE SENSORS DON'T WORK. IT'S BEEN FIXED ONCE BY SUBARU AND BROKE AGAIN WITHIN A WEEK. THEY SAID IT HAD TO DO WITH A FUSE IN THE CO…"~8,000 mi, complaint #1719815
- #7
steering electric assist
12 unsafe
12incidentsCommonly reported, insufficient mileage data - n=16, median 3,000 mi, no reliable range below 25 reports.
- "ON FREEWAY - TRAFFIC MOVING AT ABOUT 45 MPH ON CORNER - THE CAR VEERED SHARPLY TOWARDS THE FREEWAY INSIDE WALL. NO CONTROL OF STEERING WHEN I TRIED TO GENTLY CORRECT - WHEN THE CAR FINALLY RESPONDED IT VEERED SHARPLY I TOT HE LANES TO MY RIGHT. THE STEERING…"~500 mi, complaint #1579974
- "VEHICLE STEERING IS DANGEROUS...VEHICLE SUDDENLY LUNGED HARD RIGHT THEN HARD LEFT ...ALL WHILE IN MOTION ON THE ROAD ABOUT 35 MPH...WAS VERY PERPLEXED AND I'M SCARED TO DRIVE THE VEHICLE NOW...AFTER GOOGLING MAKE & MODEL RECALLS EARLIER YEARS HAD STEERING ISSU…"~2,100 mi, complaint #1626756
- "WHEN DRIVING ON HIGHWAY FROM 40-70 MPH, AND MAKING A TURN TO RIGHT OR LEFT, THE STEERING WILL SUDDENLY OVER STEER TOWARDS THE DIRECTION OF THE TURN, GIVING A FEELING OF LOSS OF CONNECTION BETWEEN STEERING WHEEL AND THE CAR'S WHEELS. FEELS LIKE TOO MUCH PLAY IN…"~5,000 mi, complaint #1587052
- "STEERING UNEXPECTEDLY NUDGES YOU TO ONE SIDE. CAR SEEMS TO TAKE CONTROL TEMPORARILY FROM THE DRIVER AND MAKES A CORRECTION TO THE LEFT OR THE RIGHT."~5,000 mi, complaint #1529030
- "The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, the steering wheel would tighten and oversteer while switching lanes without warning. The contact stated that excessive force was needed to regain complete control…"~9,000 mi, complaint #1761479
- #8
other
9 unsafe, 2 annoyance
11incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=7)
- "I HAVE BEEN UNABLE TO SAFELY DRIVE MY 2019 SUBARU OUTBACK SINCE JUNE OF 2020. I RECEIVED AN OFFICIAL SAFETY RECALL NOTICE IN THE MAIL FROM SUBARU. THE NOTICE STATED THAT THE VEHICLE WAS AT RISK FOR A CRASH IF NOT REPAIRED. SEVERAL WEEKS AGO I CONTACTED SUBA…"~11,000 mi, complaint #1682551
- "WENT OUT TO GARAGE TO GET INTO MY 2019 OUTBACK AND NOTICED CRACK ON DRIVER SIDE OF CAR. STARTS DOWN LOW ALL THE WAY TO THE LEFT AND TRACKS UP AND OVER. CRACK WAS NOT THERE WHEN I PARKED THE CAR THE NIGHT BEFORE."~12,000 mi, complaint #1632180
- "The contact's wife owned a 2019 Subaru Outback. The contact stated that while the vehicle was parked for approximately 4 to 5 hours in the car port unattended, the contact noticed that the vehicle had caught fire near the rear driver's side and burned up a po…"~22,000 mi, complaint #1984853
- #9
airbag system
10 unsafe
10incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "MY DAUGHTER WAS DRIVING WITH MY GRANDDAUGHTER AND WAS HIT FROM THE REAR, TOTALING MY 2019 SUBARU OUTBACK. BOTH MY DAUGHTER AND GRANDDAUGHTER REPORTED HITTING THE DASHBOARD OR THE WINDSHIELD. NONE OF THE AIRBAGS DEPLOYED AND THE DRIVER'S HEADREST ENDED UP ON…"~5,700 mi, complaint #1682153
- "AIRBAG WARNING LIGHT COMES ON WHEN CHARGING SAMSUNG GALAXY NOTE 9 PHONE WITH STAPLES CHARGER PLUGGED INTO 12V SOCKET. THIS IS NOT ONLY HAPPENING IN MY SUBARU. I RENTED A 2019 NISSAN PICK UP AND THE EXACT SAME THING HAPPENED. THE QUESTIONS THAT I HAVE ARE: ARE…"~10,000 mi, complaint #1617184
- #10
power windows and locks
7 unsafe, 2 broken, 1 annoyance
10incidentsCommonly reported, insufficient mileage data - n=12, median 11,000 mi, no reliable range below 25 reports.
- "I GOT A NEW 2019 OUTBACK IN DECEMBER. I HAVE BARELY DRIVEN IT. I FINALLY TOOK MY FAMILY OUT AND MY PASSENGER WINDOW CRACKED IN TWO PLACES WHILE WE WERE PARKED."~1,465 mi, complaint #1549413
- "WINDOW SLOW/STOP GOING UP ON DRIVER SIDE DOOR, AUDIO SYSTEM WAS HAVING LOUD POPPING NOISE, SYSTEM THAT IS SUPPOSED TO TELL YOU WHEN HOW CLOSE YOU ARE TO ANOTHER CAR/AUTOMATICALLY BREAK- TURNS OFF ON OWN/SAYS NO SIGHT CAMERA."~7,250 mi, complaint #1646885
- "I I HAVE A 2019 SUBARU OUTBACK LIMITED WITH APPROXIMATELY 16,700 MILES ON IT. PURCHASED IN 11/2018. WHEN I GO AND LOWER THE PASSENGER WINDOW, PUTTING IT BACK UP ON THE ONE TOUCH AUTO FUNCTION IT WILL GO TO THE TOP AND THEN BACK DOWN HALFWAY. THE PASSENGER S…"~16,700 mi, complaint #1681153
- "THE ELECTRIC PASSENGER SIDE WINDOW WAS GOING UP AND DOWN ON ITS OWN WHILE I WAS DRIVING....THINKING SOMETHING WAS STUCK IN THERE,, I PULLED OVER TO CHECK AND THERE WAS NOTHING BLOCKING IT BUT I FINALLY GOT IT SHUT.. THEN, LATER IN THE WEEK, AFTER HAVING THE R…"~19,000 mi, complaint #1742015
- " The contact owns a 2019 Subaru Outback. The contact stated that on multiple occasions, the battery was inadvertently drained, and the vehicle would not start. After recharging the battery, the vehicle was taken to an independent mechanic who indicated that th…"~30,000 mi, complaint #1790713
- #11
fuel pump
4 stranded, 5 unsafe
9incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=8)
- "THE VEHICLE RAN ROUGH AND THEN LOST POWER WHILE EXITING I-55 IN THE CHICAGO AREA. THE VEHICLE WAS STALLED ON THE SIDE OF THE EXIT RAMP, BUT I WAS ABLE TO RESTART IT AND EXIT THE INTERSTATE. IT SEEMS LIKE IT IS RELATED TO THE ONGOING FUEL PUMP RECALL. *TR"~9,060 mi, complaint #1670375
- "The contact owns a 2019 Subaru Outback. The contact stated while driving 35 mph, the vehicle failed to perform as designed. The contact was able to move the vehicle onto the road shoulder. The contact stated that there was no warning light illuminated. The veh…"~9,800 mi, complaint #1757667
- "MY OUTBACK HAD FUEL PUMP FAILURE AND STALLED ON HIGHWAY RAMP ON JULY 5, 2020 AFTER SUBARU DEALERSHIP REPLACED FUEL PUMP ON JULY 1, 2020 PER SAFETY RECALL WRD-20. ON JULY 1, 2020, I HAD MY 18,000 MILES SERVICE AND SAFETY RECALL WRD-20 (FUEL-PUMP) DONE AT SU…"~15,600 mi, complaint #1675468
- "TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO SERRA SUBARU OF TRAVERS CITY LOCATE…"~29,000 mi, complaint #1678193
- #12
adas collision warning
8 unsafe
8incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "A COUPLE DAYS AGO WHEN I WAS DRIVING ON A BACK ROAD AND USING CRUISE @35MPH, THE CAR FOR NO REASON SUDDENLY STARTED BREAKING AS IF TO AVOID A COLLISION. NOTHING WAS IN FRONT OF ME, NOT EVEN AN ONCOMING CAR AT A DISTANCE. NO ONE WAS BEHIND ME. MY RESPONSE WA…"~2,400 mi, complaint #1600627
- "ON THE EVENING OF DECEMBER 23, 2019 I HIT A DEER GOING APPROXIMATELY 25 MILES/HOUR. THE DEER DARTED OUT IN FRONT OF. I DID NOT HAVE TIME TO TAKE MY FOOT OFF THE GAS. HOWEVER, THE AUTO-BRAKING FUNCTION ON THE CAR INITIATED. THE COLLISION DID DAMAGE TO THE FRONT…"~4,500 mi, complaint #1643970
- #13
alignment and pull
8 unsafe
8incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=6)
- "ABOVE 50-60 MILES AN HOUR THE STEERING BEGAN TO WANDER (IT FELT LIKE I HAD NO CONTROL AND THE CAR WANTED TO STEER ITSELF) VERY DANGEROUS! ON AN INTERSTATE WHERE SPEED LIMIT WAS 70MPH."~1,800 mi, complaint #1563368
- "DRIVING ON CITY STREETS - CAR STEERING WHEEL PULLS TO RIGHT WITHOUT WARNING - FEELING OF LOSING CONTROL OF CAR BY DRIVER - ALSO PULLS TO THE LEFT WHEN CHANGING LANES TO THE LEFT -- SPEED 40 TO 50 MILES AN HOUR - FEELS LIKE STEERING WHEEL IS "LOOSE" OR HAS COME…"~2,024 mi, complaint #1649767
- "BEGINNING IN MARCH OF 2019, I BEGAN NOTICING THAT THE STEERING FELT "WOBBLY" ABOVE 40 MPH, AS IF THE CAR HIT A PATCH OF ICE OR WAS STRUCK BY A SUDDEN GUST OF WIND. DRIVING FEELS VERY UNSAFE. THIS IS OUR THIRD SUBARU OUTBACK, GOING BACK TO 1998, SO WE ARE FAMIL…"~3,600 mi, complaint #1565057
- "I HAVE NOTICED THAT WHEN DRIVING ABOVE 40 MPH THE STEERING SEEMS TO "SLIP" AND PULL THE CAR TO THE RIGHT. AT THAT TIME THE STEERING WHEEL HAS ADDITIONAL PLAY MAKING AN IMMEDIATE CORRECTION IMPOSSIBLE. HIGHWAYS HAVE BEEN CLEAR HOWEVER I AM CONCERNED WHAT WILL H…"~4,100 mi, complaint #1615734
- #14
trunk or liftgate
1 stranded, 7 unsafe
8incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "LIFTGATE OPENED SPONTANEOUSLY OVERNIGHT, CAUSING RAPID BATTERY DRAINING. BATTERY WAS DEAD THE NEXT MORNING. CAR WAS INSIDE LOCKED GARAGE. *TR"~5,000 mi, complaint #1670198
- "The contact owns a 2019 Subaru Outback. The contact stated while she was reaching inside the trunk, the trunk gate independently closed. The contact mentioned that the security sensor did not function which caused the failure. The contact sustained injuries on…"~30,000 mi, complaint #1887425
- #15
brake hydraulics
7 unsafe
7incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "THERE WAS ALWAYS ISSUE WITH THE BRAKES, NOT ABLE TO CONTROL THE SPEED WHEN NEEDED. SPOKE WITH THE SERVICE AGENTS AND THEY MENTIONED EVERYTHING IS GOOD. BUT I HAD EXPERIENCED THE SPEED ISSUE IN SEVERAL OCCASIONS. *TR"~3,585 mi, complaint #1663534
- "SUBARU OF AMERICA SUBARU PLAZA PO BOX 6000 CHERRY HILL NJ 08034-6000 ATTN: CUSTOMER RETAILER SERVICES 800-SUBARU3 ([REDACTED PHONE]) COPY... NTSBA COMPLAINT E-MAIL ADDRESS HTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/ GENTLEMEN / LADIES (TO…"~5,000 mi, complaint #1650824
- #16
engine internal
6 unsafe
6incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "TL* THE CONTACT OWNED A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN ANOTHER VEHICLE REAR ENDED HIS VEHICLE AND THE ENGINE SEIZED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HIS W…"~9,000 mi, complaint #1721049
- "FIRST OIL CHANGE AT 5,850 MILES NO PROBLEM. AFTER SECOND OIL CHANGE AT 11,948 MILES, VEHICLE BECAME UNDRIVABLE AS IT STUMBLES AND LOSES POWER BETWEEN 2,000-2,700 RPM. DEALER HAS REPEATED OIL CHANGE 3 ADDITIONAL TIMES AS THEY ARE NOT CERTAIN IF THEY MAY HAVE O…"~11,948 mi, complaint #1597009
- #17
key fob and immobilizer
1 stranded, 4 unsafe, 1 annoyance
6incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=5)
- "PROBLEM: KEYLESS PUSHBUTTON START. WOULD NOT START CAR ON VACATION. VEHICLE MANUAL VERY CONFUSING. AFTER SEVERAL NERVE RACKING MINUTES (1/2 TO 45 MINUTES OF TRYING). NO OTHER WAY KNOWN TO START CAR. THIS WAS NOT A BATTERY ISSUE! VEHICLE WAS STATIONARY AFTER FU…"~8,000 mi, complaint #1653619
- "SINCE PURCHASING CAR NEW IN 08/19, I HAVE BEEN STRANDED WITH A DEAD BATTERY 10 TIMES IN 12,000 MILES. THIS IS DUE TO 4 THINGS: 1. A POORLY DESIGNED KEY FOB WITH A HYPERSENSITIVE BUTTON THAT OPENS THE HATCH UNINTENTIONALLY WHICH KILLS BATTERY; 2. COMPUTER MOD…"~12,000 mi, complaint #1710314
- "2019 OUTBACK - CAN'T REMOVE IGNITION KEY EVEN THOUGH CAR IS OFF AND IN PARK."~24,000 mi, complaint #1718074
- "The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the garage, she was unable to open the door with the key fob. The contact stated that she was able to open the front driver’s side door with the key manually. The contac…"~27,097 mi, complaint #1842651
- #18
engine stall or no start
1 stranded, 4 unsafe
5incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "ENGINE DOES NOT BRAKE WHEN GOING DOWNHILL AS THE MANUAL SAYS IT SHOULD. MY PREVIOUS OUTBACKS (2006, 2011, 2017) DID HAVE ENGINE BRAKING. REGIONAL SERVICE OFFICE SUGGESTED I PLACE THE CAR IN CRUISE CONTROL IN ORDER TO CONTROL THE SPEED. CAR PICKS UP SPEED QUIC…"~500 mi, complaint #1588272
- #19
sunroof
5 unsafe
5incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "I WAS DRIVING FROM SACRAMENTO TO LONG BEACH - ABOUT 200 MILES INTO THE JOURNEY, AT ABOUT 6:10/6:15 ON A MILD EVENING (TEMPERATURE WAS ABOUT 75) MY SUNROOF SUDDENLY EXPLODED. THE ROAD CONDITION WERE FINE, THERE WAS NO DEBRIS IN THE ROAD THAT I COULD SEE OR WAS…"~5,750 mi, complaint #1560084
- "DRIVING ON HIGHWAY WITH NO ONE AROUND AT 7 AM ON SUNDAY AT 75 MPH THE SUNROOF EXPLODED. OUR SUN SHADE WAS CLOSED SO ALL GLASS WAS BLOWN ACROSS ROOF TAKING PAINT WITH IT. SUBARU REPLACED UNDER GOODWILL NOT WARRANTY."~13,000 mi, complaint #1592248
- "DRIVING DOWN THE INTERSTATE AND MY SUNROOF EXPLODES. THERE WERE NO CARS AROUND. NO INDICATION OF SOMETHING HITTING IT, ESPECIALLY CONSIDERING I HAD A LARGE CARGO ROOF BOX COVERING THE WINDSHIELD. IF SOMETHING DID HIT IT, IT WOULD HAVE BEEN AN IMPOSSIBLE ANGLE…"~14,000 mi, complaint #1687171
- "WE WERE DRIVING SOUTH ON 275 BETWEEN 8MILE AND 7MILE IN MICHIGAN IN OUR 2019 SUBARU OUTBACK AND OUT OF NOWHERE WHAT SOUNDED LIKE A PISTOL BEING SHOT NEXT TO OUR EARS WENT OFF AND GLASS CAME POURING IN FROM THE SUNROOF. WHAT HAPPENED WAS THE SUNROOF EXPLODED OU…"~46,000 mi, complaint #1747106
- #20
wiper and washer
2 unsafe, 3 annoyance
5incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "VEHICLE HAD TWO SPONTANEOUS CRACKS WITHIN THE FIRST 1700 MILES OF USE."~1,700 mi, complaint #1625576
- "WENT TO GO START MY VEHICLE THAT IS PARKED OUTSIDE IN OUR PARKING LOT COMPLEX, AND IT WAS ABOUT 15 DEGREES OUTSIDE AND THEIR WAS FROST ON THE WHOLE FRONT WINDSHIELD. I OPENED THE DRIVER DOOR TO START THE VEHICLE AND NOTICED THAT THERE WAS FROST ON THE BOTTOM H…"~6,940 mi, complaint #1655372
- "CONSTANT SMELL WHEN USING WINDSHIELD WIPERS (FRONT) AND WASHING FLUID. HAVE BROUGHT IT TO THE DEALER SEVERAL TIMES THEY ASSURE ME IT IS NORMAL. I HAVE NEVER HAD A CAR WITH THIS ISSUE. I BELIEVE THERE IS A LEAK SOMEWHERE THAT IS CAUSING THIS ISSUE AND IT MAY B…"~27,000 mi, complaint #1683984
- #21
adas lane keeping
4 unsafe
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=4)
- "I BELIEVE THE PROBLEM IS WITH THE EYESIGHT DRIVER ASSIST IF THIS IS ASSOCIATED WITH THE CRUISE CONTROL. I HAVE THE CAR SET AT 3 CAR LENGTHS & USE CRUISE ALWAYS. ON THE HIGHWAY WHEN CRUISE IS SET TO 70 - WITH OR WITHOUT FOLLOWING ANOTHER CAR - I WILL LOOK DOWN…"complaint #1656956
- "TL* THE CONTACT LEASED A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE LANE DEPARTURE ASSIST SWITCHED THE VEHICLE FROM ONE LANE TO ANOTHER LANE INDEPENDENTLY AND IN AN AGGRESSIVE MANNER WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO BRANDON TOMES SUBARU (11…"complaint #1721581
- "I REQUESTED MANY TIMES TO HAVE OUR CAR CHECKED FOR NHSTA CAMPAIGN : 19V493000. THE DEALERSHIP SAID OUR CAR WAS NOT INCLUDED IN THAT CASE. OUR LANE ASSIST WAS TOO AGGRESSIVE FROM THE FIRST DAY WE DROVE THE CAR. THE DEALERSHIP SAID THE STEERING WAS SPEED SENSITI…"complaint #1726991
- "I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyes…"complaint #1820120
- #22
engine head gasket
4 unsafe
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "The contact owns a 2019 Subaru Outback. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed, and the vehicle hesitated and almost stalled. The failure was intermittent but caused the vehicle to stall on several occas…"~82,000 mi, complaint #2178460
- #23
engine oil consumption
4 unsafe
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "HAD MY FIRST OIL CHANGE AT 5,000 MILES AND AT 9,600 MY OIL LIGHT CAME ON. WENT HOME AND PUT 1 QUART OF OIL IN VEHICLE AND WAS STILL DOWN LOW. TOOK TO DEALER AND THEY CHANGED OIL AND NOTED I HAD STILL BEEN LOW 1/2 QUART. FILED CASE WITH SUBURU OF AMERICA. N…"~9,958 mi, complaint #1668439
- "The contact owns a 2019 Subaru Outback. The contact stated the low lever oil warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, and he stated that the oil was low in the engine and more oil was added to the eng…"~30,578 mi, complaint #1834131
- #24
lighting exterior
3 unsafe, 1 annoyance
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "HEADLIGHTS ARE AIMED TOO HIGH. ACCORDING TO SUBARU THIS CAN'T BE ADJUSTED. THIS IS THEIR STEERING ADAPTIVE HEADLIGHT. I GET HIGH-BEAM BLINKED BUT TOO MANY ONCOMING CARS. ON DARK NIGHTS I CAN SEE THEIR ANGLE IS UP NOT DOWN TOWARD ROAD. I SEE GREAT BUT ONCOMING…"~1,400 mi, complaint #1618515
- "TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE CONTACT PULLED OFF THE INTERSTATE AND COASTED TO THE SIDE OF THE ROADWAY TO INSPECT…"~27,275 mi, complaint #1707281
- #25
transmission automatic
1 stranded, 3 unsafe
4incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Chain slippage according to Subaru Repair Service. They can't really give an reasonings as to why the slippage has occured. Says transmission is slipping as a result. Car isn't safe to drive and wheels do not turn properly. Haven't drove car in months because…"complaint #1804202
- "Travelling on the freeway and tapped brakes to disengage the adaptive cruise control due to slowing traffic ahead. The anti-lock brakes came on and the car came to a complete stop even though I had only tapped the brake and taken my foot off the brake. After c…"complaint #1819713
- "The car got stuck in 1st gear and shortly after a fire began between the engine and transmission. The car became fully engulfed and it blew up. "complaint #1892938
- "8/15/23 stopped at light. Car ceased to drive. Put in Neutral, then Drive, car lurched forward & drove. On 8/22/23, driving 50-60 mph, car suddenly goes into nothing. Flash of light across the dashboard. Manually put into Drive and drove. Took to Reynolds Suba…"complaint #1926671
- #26
acceleration loss or hesitation
2 unsafe, 1 annoyance
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=3)
- "RANDOM LACK OF ACCELERATION AND ENGINE STUMBLE; FAILED TO ACCELERATE WHEN PULLING OUT INTO TRAFFIC FROM SIDE STREET NEARLY BEING HIT BY ON-COMING CAR. SEEMS TO HAVE BECOME MORE FREQUENT AFTER ENGINE FUEL PUMP WAS CHANGED DUE TO RECALL."~9,300 mi, complaint #1712066
- #27
driveshaft axle cv
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Rear axle seal was leaking. Found during oil change and tire rotation. Vehicle has 47,000 miles. "complaint #1825273
- "Took in 2 yr old car relating to vehicle veering to the right, ticking helicopter noise on driver side. Took to Continental Subaru Anchorage Alaska on 11/2/22. For tire change over, alignment, oil change and for diagnostics on noise. I was told that my vehicl…"complaint #1851725
- "Broken axle, ECM or engine control module, Replaced with third battery with only 77,000 miles. This car is a lemon and a total,piece of junk My wife’s 2020 Subaru Forrester has a console which is a complete hazard on the road. If you put anything on the c…"complaint #1975155
- #28
seat mechanism
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "2019 SUBARU OUTBACK 2.5I LIMITED. PURCHASED JANUARY '19. CAR WAS LOCATED BY DEALER AT OTHER DEALERSHIP AND DELIVERED LATE AT NIGHT WITHOUT OWNERS HAVING ABILITY TO TEST DRIVE. WITHIN ONE WEEK OWNERS NOTICED SEAT ISSUE AND CONTACTED DEALER IMMEDIATELY.…"complaint #1635248
- "Driver side seat is sounding like a weak and used bed. I have read on multiple Subaru sites that this has been happening since 2018 on various Subaru vehicles. It's apparently a weld that is weak. This makes it a safety hazard. Due to the fact that Subaru…"complaint #1750352
- "The drivers' seat mounting frame began to fail. This was noticeable because of a squeaking/creaking sound from the seat. The authorized dealer I went to confirmed this was the problem and there is a technical service bulletin from Subaru indicating this is a p…"complaint #1844655
- #29
steering rack mechanical
3 unsafe
3incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "I TOOK THE CAR IN FOR SERVICE BECAUSE THE CAR WAS PULLING TO THE RIGHT, ALONG WITH THE REGULAR OIL CHANGE, AND THE DEALER IS TELLING ME THAT THE SPINDLE IS BENT. THEY ARE TELLING ME THAT THIS COULD ONLY HAVE OCCURRED IN AN ACCIDENT, BUT WE HAVE NOT HAD ANY AC…"~11,800 mi, complaint #1627625
- #30
exhaust system
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "The vehicle has developed an exhaust leak which allows exhaust to enter the cabin of the vehicle especially at lower speeds and when stopped. There is a crack which develops in the exhaust manifold which causes this issue. This is a known problem and there hav…"complaint #1843906
- "Front exhaust pipe bellows cracked, allowing exhaust gases including carbon monoxide to enter the passenger cabin. This is the same defect Subaru acknowledged in Service Program WUJ-95R (2015-2016 models) and Warranty Extension WI22-013 (2017-2018 Foresters).…"complaint #2201454
- #31
horn
2 annoyance
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "the horn randomly gives several short beeps during vehicle operation. It seems to happen when the vehicle is stopped at red lights. This began after the dealer installed the Subaru OEM remote car starter."complaint #1853335
- "Horn beeps 2 to 4 times randomly when the car is being started or driven. This has been identified by the manufacturer as a defect and a service bulletin has been issued. It should be a recall as a safety issue as it happens randomly, many times, and in any co…"complaint #2001934
- #32
parking brake
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, FACING FORWARD ON HER INCLINED ICED DRIVEWAY, WHEN THE VEHICLE BEGAN TO ROLL DOWN. THE CONTACT STATED SHE DID NOT USE THE EMERGENCY BRAKES WHILE THE VEHICLE…"~26,214 mi, complaint #1742278
- #33
starter
2 stranded
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "I PURCHASED THIS PRE-OWNED (BY THE DEALERSHIP) 2019 OUTBACK BOUGHT FROM RAMSEY SUBARU, NJ IN MAY 2020 WITH 3366 TOTAL MILEAGE. IN THE 6 MONTHS SINCE WE PURCHASED THE VEHICLE, IT HAS FAILED TO START TWICE, ONCE REQUIRING TOWING TO THE DEALER SERVICE CENTER AND…"~4,400 mi, complaint #1709305
- #34
suspension struts shocks
2 unsafe
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Under the following three conditions the front tires appear to become airborne and the tires skip making the vehicle seem to be out-of-control; When traveling at speeds >35 MPH, Wheels are turned >10 degrees, Any long bump (such as a rough transition "bump" fr…"complaint #1761359
- "rccd email. nhsta david chin on 04 envoy vin and smog cali fraud.. ended case sold vehicle to pick a part. did not sur dealer. purchased 1 month later Carmax Ontario california 2019 subaru outback. nhsta states moonroof and pedestrian braking for ev and hybrid…"complaint #2030764
- #35
wheel bearing
1 unsafe, 1 annoyance
2incidentsMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "UNKNOWN ORIGIN. CURRENTLY APPROXIMATE MILES 12500. TRAVEL 450-550 MILES PER WEEK, 400-[REDACTED ADDRESS] MILES. SOMEWHERE BETWEEN 10,000-11,000 MILES I STARTED NOTICING A HIGH-PITCHED SQUEALING/WHINING ONLY WHILE IN MOTION. IT STARTS AROUND 20-30 MPH, AND EITH…"~10,000 mi, complaint #1623293
- #36
adas adaptive cruise
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "2019 SUBARU OUTBACK. CONSUMER WRITES IN REGARD TO DESIGN OR MALFUNCTIONING OF TECHNOLOGY. THE ADAPTIVE CRUISE CONTROL FAILED TO MAINTAIN ADJUSTED SPEED. *AS THE CONSUMER STATED WHILE DRIVING THE CRUISE CONTROL WAS SET TO 45MPH AT WHICH POINT, THE VEHICLE S…"complaint #1615960
- #37
backup camera
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "The contact owns a 2019 Subaru Outback. The contact stated that while operating the vehicle, the display screen malfunctioned and flashed off and on. During the failure, the back-up camera became inoperable and created a visibility hazard for the driver. The c…"~85,000 mi, complaint #2045457
- #38
cruise control conventional
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=2)
- "RECENTLY PURCHASED 2019 SUBARU FROM A SIMILAR 2017. CRUISE CONTROL SPEED SETTINGS HAVE CHANGED WHICH NOW REQUIRE YOU TO TAKE YOUR EYES OFF THE ROAD TO WATCH FOR SPEED SETTINGS TO CHANGE. ON THE 2017 AND ALL OTHER VEHICLES I HAVE OWNED, TO INCREASE YOUR SPEED…"~3,225 mi, complaint #1577329
- #39
engine cooling
1 annoyance
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS AN ABNORMAL COOLANT ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO CROSS CREEK SUBARU LOCATED AT [REDACTED ADDRESS], FAYETTEVILLE, NC 28303, [REDACTED…"complaint #1665507
- #40
fuel tank and lines
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Summary: I have a 2019 Subaru Outback 3.6r with approximately 30k miles. It spent most of it's life in Texas, a low-corrosion state. When I was camping in Colorado, it started leaking fuel for extended periods from the tank area on the passenger side just in…"complaint #1829889
- #41
interior trim
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "My 11 month old was able to reach underneath the headrest and scratch at the styrofoam. Chunks of styrofoam came out and she ate the styrofoam during a 4-hour car ride. The next day I found styrofoam in her stool."complaint #1812420
- #42
paint and clearcoat
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "A SPONTANEOUS CRACK APPEARED ON 2019 SUBARU OUTBACK. WHAT STARTED OUT AS A SPELL CRACK, ABOUT 4 INCHES LONG, HAS NOW PROGRESSED TO ALMOST 12 INCHES IN A DAY."complaint #1631373
- #43
seatbelt and pretensioner
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "Right rear safety belt would not retract while installing a car seat with it. Seatbelt was pulled all the way out and it would not retract. Vehicle was taken to Subaru dealership. Dealer stated seatbelt had been over extended. I manually pushed belt in and pul…"complaint #2046049
- #44
steering column
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- " To the CA Automotive Repair Bureau, [XXX] complaint, In 2022, I bought a new Outback at Albany Subaru. In October 2024, my car has 33,000 miles and I've had all of my 3,000-mile oil changes, inspections, and Warranty repairs done by Albany Subaru. I pay $100…"complaint #2031589
- #45
suspension arms and bushings
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "MANUFACTURING DEFECT IN THE RIGHT REAR STABILIZER BRACKET OUTSIDE WELD. THE WELD IS IMPROPERLY PLACED AND DOES NOT ACTUALLY ATTACH PART OF THE BRACKET TO THE SUBFRAME. (NOTE, THE WELD ON THE LEFT REAR STABILIZER BRACKET IS PROPERLY PLACED AND DOES ATTACH THE…"~16,000 mi, complaint #1711188
- #46
throttle and pedal
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "AS I WAS REVERSING OUT OF MY DRIVEWAY RIDING THE BRAKE THE CAR ACCELERATED FULL THROTTLE AND WOULDN'T STOP. THE RESULT WAS I HIT A TREE. I AM THANKFUL IT WAS NOT A PEDESTRIAN OR ANOTHER PERSON. *TR"complaint #1671835
- #47
tire failure
1 unsafe
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=0)
- "2019 SUBARU OUTBACK. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. *LD THE CONSUMER STATED THE TIRES WERE PREMATURELY WORN. THE CONSUMER SLID OFF THE ROAD 3 TIMES. *JS"complaint #1736641
- #48
wheel or rim
1 stranded
1incidentMileage: suppressed (fewer than 10 mileage-bearing reports; n=1)
- "TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. WHILE THE CONTACT WAS EXITING A CAR WASH, THE VEHICLE SUDDENLY ACCELERATED AND DROVE OVER A CURB. THE FRONT DRIVER'S SIDE WHEEL WAS FLATTENED AND THE VEHICLE STOPPED AFTER THE CONTACT TURNED TO AVOID CRASHING INTO A…"~4,300 mi, complaint #1596358
Search NHTSA's own recall and complaint database for SUBARU OUTBACK directly.