2019 RAM 2500

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    fuel pump

    9 stranded, 9 unsafe

    18
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "FUEL PUMP HAS FAILED TWICE IN LESS THAN 6,000 MILES. THIS TRUCK WAS PURCHASED NEW. TRUCK WAS MOVING DOWN THE STREET AT NORMAL TOWN SPEEDS ( LESS THAN 40 MPH) STARTED SLOWING AND ENGINE QUIT. HAD TO HAVE THE TRUCK TOWED BOTH TIMES TO HOME THEN TOWED TO DEALER…"~5,200 mi, complaint #1700853
    • "TWO DIFFERENT TIMES WHILE DRIVING THE VEHICLE STALLED. BOTH TIMES IT WAS BROKEN WIRES TO THE FUEL PUMP. ONE HAD RUBBED ON SOMETHING CAUSING THE BREAK, NOT SURE WHY THE OTHER ONE BROKE. I WAS ON A HIGHWAY BOTH TIMES. FIRST TIME IT HAPPENED WAS AROUND 11/19/2020…"~15,000 mi, complaint #1713509
    • "The contact owns a 2019 Ram 2500. The contact stated while driving approximately 75 MPH, the vehicle lost motive and electrical power. The contact pulled over and had the vehicle towed to a local dealer. The vehicle was diagnosed with needing the fuel system t…"~64,000 mi, complaint #1777764
    • "The contact owns a 2019 Ram 2500. The contact stated that while driving at 50 MPH, there was blue and white smoke coming from the engine compartment. The vehicle was taken back to the residence. The contact saw a cloud of smoke coming from the engine compartme…"~110,000 mi, complaint #2168516
  2. #2

    other

    4 unsafe, 11 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=12, median 15,500 mi, no reliable range below 25 reports.

    • "HOOD VIBRATES AND LIFTS LIKE IT'S GOING TO COME OFF"~1,500 mi, complaint #1658102
    • "RAMBOX LID APPLIQUES KEEP DE-LAMINATING, EVEN AFTER NEW TAPE AND ADHESIVE PROMOTER IS APPLIED BY DEALER, PER RECALL. 4TH TIME AT THE DEALER FOR THIS ISSUE. THE FOAM TAPE IS NOT ADHERING DUE TO THE CURVE OF THE PANEL. *TR"~1,700 mi, complaint #1663804
    • "THE HOOD OF THE VEHICLE MOVES AROUND SUBSTANTIALLY IN TURBULENT AIR ON THE HIGHWAY. IT LOOKS LIKE IT IS COMING LOOSE, BUT IT ISN'T. FOR INSTANCE FOLLOWING A SEMI, OR IN WINDY CONDITIONS. THE DATE ON THIS FORM IS RANDOM BECAUSE IT HAPPENS ALL THE TIME."~3,500 mi, complaint #1651439
    • "THIS SAFETY RECALL OCCURRED IN JANUARY 2020 AND I RECEIVED NOTICE FROM DODGE RAM (CHRYSLER). I HAVE CALLED DEALERS IN ST GEORGE AND LAS VEGAS WHO HAVE TOLD ME THE SAME: THEY ONLY GET A FEW PARTS PER WEEK OR TWO TO FIX THE PROBLEM AND PLACED ME ON THE DEALERS "…"~5,000 mi, complaint #1670349
  3. #3

    engine internal

    10 unsafe, 2 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=13, median 2,500 mi, no reliable range below 25 reports.

    • "2 DIFFERENT NOISES CLICKING NOISE FROM FRONT OF ENGINE COULD BE FAN CLUTCH OR A PULLEY AND TICKING NOISE COULD BE CP4 PUMP?? *TR"~1,500 mi, complaint #1658097
    • "TRUCK MAKING TICKING NOISE FROM ENGINE FROM FUEL PRESSURE PUMP CP4?? MAKES NOISE AT IDLE AND WHEN IN MOTION SOMETIMES JERKS AND STALLS"~2,600 mi, complaint #1714641
    • "PULLEY ON THE ENGINE SQUEAKS AFTER COLD STARTS."~4,200 mi, complaint #1703847
    • "TL* THE CONTACT OWNED A 2019 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING SMOKE SUDDENLY CAME FROM UNDER THE HOOD AND THE VEHICLE IMMEDIATELY STOPPED ACCELERATING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER AND WATER. THE CON…"~21,000 mi, complaint #1665941
    • "The contact owns a 2019 Ram 2500. The contact stated that while driving approximately 25 MPH, the engine started to knock. The contact took the vehicle to the dealer who diagnosed that the fuel injector pump had blown out and caused other damage to the engine.…"~48,000 mi, complaint #1774188
  4. #4

    transmission automatic

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "MULTIPLE FAILURES OF THE TRANSMISSION TO ENGAGE, USUALLY ON A SLOPE SUCH AS A BOAT RAMP. SEE ATTACHED FILE FOR DETAILS. *TR"~1,000 mi, complaint #1662408
    • "I RECEIVED A SAFETY RECALL NOTICE FOR MY TRANSMISSION. I CALLED THE DEALER AND THEY CANNOT GET ME IN FOR SIX MONTHS. THIS IS A LARGE DEALER, RAM OF THE WEST IN LANCASTER, CA. A SAFETY ISSUE SHOULD NOT BE DELAYED FOR HALF A YEAR!"~3,800 mi, complaint #1654684
    • "TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CLARE…"~4,048 mi, complaint #1657997
    • "I PURCHASED A 2019 RAM 2500 TRUCK, AND BEGAN HAVING ISSUE WITH THE TRUCK DROPPING INTO NEUTRAL AT JUST OVER 1000 MILES. I WENT TO THE DEALER AND THEY CHECKED CODES, BUT I DIDN'T MAKE SURE THEY DOCUMENTED IT. IT SEEMED TO ONLY HAPPEN WHEN GOING IN REVERSE AND T…"~6,620 mi, complaint #1684619
    • "TRANSMISSION INTERMITTENTLY DROPS OUT OF GEAR. MOST OF THE TIME THIS IS WHEN IN REVERSE AND MOVING BACKWARDS. ALL OF A SUDDEN YOU REALIZE YOU ARE NO LONGER MOVING BACKWARDS AND IN SOME CASES ROLLING FORWARD. ON ONE OCCASION IS HAS POPPED OUT OF GEAR AND STOPPE…"~6,700 mi, complaint #1659754
  5. #5

    trunk or liftgate

    9 unsafe, 1 broken

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TRUCK HAS 5000 MILES ON IT. TWICE NOW THE TAILGATE HAS COME OPEN WHILE TRAVELING. YESTERDAY 6/22/20, I GOT HOME FROM TRAVEL TOWING CAMPER, AND UNLOADED BACK OF TRUCK. CLOSED TAILGATE AND DOUBLE CHECKED IT TO MAKE SURE IT WAS CLOSED, DO THIS NOW AFTER FIRST…"~5,000 mi, complaint #1671016
    • "OUR TAILGATE HAS OPENED ON ITS OWN 4 TIMES WHILE WE WERE DRIVING SINCE WE HAVE OWNED THE VEHICLE. IT ALSO HAS SHOWN A NOTIFICATION ON THE DASH THAT THE TAILGATE IS OPEN, BUT WHEN CHECKED IT IS CLOSED. I HAVE A VIDEO OF THIS, BUT I DON'T KNOW IF I CAN UPLOAD…"~5,400 mi, complaint #1679518
    • "THE TAIL GATE OPENED AND WAS DAMAGED WHILE TOWING A DUMP TRAILER. I KNOW THAT I SLAMMED IT SHUT, BECAUSE IT DOESN'T SHUT ALL THE WAY IF I DON'T SLAM IT."~12,000 mi, complaint #1724626
    • "The contact owns a 2019 Ram 2500. The contact stated that on two separate occasions, the rear liftgate erroneously opened. The failure had occurred while driving and pulling a trailer and also while the vehicle was parked without the trailer being hauled. Duri…"~40,000 mi, complaint #1845925
    • "TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT PURCHASED THE VEHICLE FROM BRANDON DODGE ON BROADWAY (5600 S BROADWAY, LITTLETON, CO 80121, [REDACTED PHONE]). WHILE DRIVING 45 MPH, TEN MILES AWAY FROM THE DEALER, THE DRIVER NOTICED THROUGH THE REARVIEW MIRRO…"~55,000 mi, complaint #1593197
  6. #6

    engine stall or no start

    4 stranded, 5 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE…"~4,730 mi, complaint #1643812
    • "I JUST PURCHASED A USED 2019 RAM ON DAY TWO CHECK ENGINE LIGHT COMES ON LOSS OF POWER WHILE DRIVING AT HIGHWAY SPEED. DEALER IS TELLING ME IT IS CODEP0299 THEY CHECKED AND CLEARED CODE. NOW 12/18/ BACK WITH DEALER FOR SAME CODE P0299 AND LOSS OF POWER OR GOING…"~8,450 mi, complaint #1714098
    • "The contact owns a 2019 Ram 2500. The contact stated that while her husband was driving 70 MPH, the vehicle independently stopped without warning or driver input. The contact stated her husband was not injured but had a panic attack after the failure. The cont…"~54,000 mi, complaint #1815077
  7. #7

    wiring harness

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHILE INSTALLING SIDE STEPS FOUND AN UNPROTECTED WIRING HARNESS UNDER THE TRUCK, JUST BEHIND THE LEFT FRONT WHEEL. AFTER LOOKING CLOSER AT THE WIRES FOUND A WIRE WITH NICKED INSULATION, CONDUCTOR WAS SHOWING. DIDN'T CAUSE A PROBLEM, YET, HOWEVER HAVING A BUND…"~700 mi, complaint #1626060
    • "STARTED MY TRUCK TODAY AND WITHIN A MINUTE OF DRIVING IT OUT MY DRIVEWAY I SMELLED SOMETHING BURNING AND SAW SMOKE. THE ELECTRICAL WIRING HARNESS UNDER THE FRONT DRIVERS SEAT WAS ON FIRE. HAD TO PUT THE FIRE OUT WITH A BOTTLE OF WATER. CALLING MY LOCAL RAM DEA…"~28,000 mi, complaint #1690501
    • "The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed and hauling a trailer, the trailer brake light was continuously flickering and shut off, and the warning message trailer not connected was erroneously displayed. Th…"~38,000 mi, complaint #2196560
    • "The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor inside the vehicle. The contact assumed that the odor was coming from the AC and turned off the AC. No warning light was illumin…"~80,000 mi, complaint #2201281
  8. #8

    fuel injector

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TRUCK HAS CP4 FUEL INJECTOR PUMP. PUMP CAN FAIL WITHOUT WARNING. WHEN IT FAILS THE PUMP DISTROYS THE FUEL RAIL SYSTEM. TRUCK CAN THEN LEAVE THE OCCUPANTS IN A DANGEROUS SITUATION. WHEN PUMP SHUTS DOWN THE ENGINE YOU LOOSE STEERING AND BRAKES. YOU ALSO LOOSE…"~6,000 mi, complaint #1702848
    • "I STARTED MY PICKUP AND PULLED OUT OF GARAGE PUT IN PARK TO CLOSE MY GARAGE DOOR AND WITH 2-3 MINUTES AT IDLE, SMOKE WAS COMING INTO THE CAB, GOT OUT OF VEHICLE AND OPENED HOOD AND FOUND FLAMES COMING FROM FUEL INJECTION PUMP AREA, WAS ABLE TO GET FIRE OUT BEF…"~21,000 mi, complaint #1733115
  9. #9

    steering rack mechanical

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2019 Ram 2500. The contact stated that while her husband was reversing, there was an abnormal pop coming from the vehicle. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel independently turned to…"~50,000 mi, complaint #2097198
  10. #10

    airbag system

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving on the highway and was rear ended by another vehicle which lifted the back end of my truck from the ground. Both side air bags deployed. I was wearing a hoodie at the time and the airbag deployment caused my hoodie to catch on fire. There was…"complaint #1799222
    • "Air bag is showing not working and seat belt shows not secure along with warning light on dash. Not feeling secure in driving vehicle with kids or myself, dealer was advised and would not replace it unless i paid for it $1000.00 and they charged $200.00 to dia…"complaint #2002605
    • "Parked vehicle for a week in driveway. Sometime during that week side curtain airbag inflator unit exploded causing significant damage to the roof and interior of the truck. Vehicle was powered off and was not involved in a collision when this incident occurre…"complaint #2126305
    • "I was in an accident and my airbags did not deploy. I have a head injury. No Not yet No "complaint #2180998
  11. #11

    brake hydraulics

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Ram 2500. The contact stated that the brake pedal was depressed and traveled to the floorboard. The contact engaged the parking brake to stop the vehicle. The vehicle was towed to an independent mechanic; however, the vehicle was not re…"~12,000 mi, complaint #2021800
  12. #12

    control module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "COMPLETE RESET AND CODING OF ALL FUNCTIONS GOVERNED BY THE COMPUTER SYSTEM AND THEN A COMPLETE SHUTDOWN WHILE DRIVING AT OVER 70MPH. ALL SYSTEMS WERE INDICATED TO NEED SERVICE. THIS HAPPENED TWICE ON THE 17TH AND HAS HAPPENED ONCE PREVIOUSLY."~9,500 mi, complaint #1639240
    • "The contact called on behalf of the owner of a 2019 Ram 2500. The contact stated that while driving 60 MPH in rainy weather, the windshield wipers became inoperable, causing the contact to slow down significantly to exit the expressway. The contact was able to…"~87,000 mi, complaint #2083184
  13. #13

    door latch and hinge

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Ram 2500. The contact stated while attempting to enter the vehicle, the driver’s side front interior door handle failed and the contact nearly fell to the ground. The contact indicated that a plastic post piece used to bolt and secure t…"~5,300 mi, complaint #1761253
  14. #14

    ac compressor and refrigerant

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE A/C IN THIS VEHICLE IS INADEQUATE AT BEST. IF THE VEHICLE IS SUN SOAKED ON A HOT DAY, THE A/C STRUGGLES TO COOL THE VEHICLE CABIN, EVEN AFTER 40+ MINUTE DRIVE. THE FAN STAYS ON HIGH AND NEVER GETS THE CABIN TO THE SET TEMPERATURE, OR EVEN CLOSE. ON THES…"~12,900 mi, complaint #1679534
  15. #15

    alignment and pull

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "FRONT CAB IS NOT ALIGNED STRAIGHT WITH BED.. LOOKS LIKE CAB OR BED IS SHIFTED. *TR"~1,000 mi, complaint #1658092
  16. #16

    exhaust system

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "As I was pulling out of the parking to to merge with traffic, the truck lost all lost all response to the accelerator pedal midway into merging with on coming traffic. I was able to get the truck into the turn lane to avid being hit by traffic. as the truck co…"complaint #1825114
    • "Initially I witnessed a large volume of smoke coming from the exhaust pipe when pulling up to fuel pump. A passer-by informed me that there were flames underneath the truck on the passenger side. I then got out of truck, stooped down to look underneath, and ob…"complaint #2024900
    • "I bought this vehicle used at around 105,000 miles. I have since spent almost $22,000 on repairing of the diesel exhaust system.. my vehicle is actually in the shop now it’s been in the shop since middle of October on and off as they cannot effectively diagnos…"complaint #2054917
  17. #17

    infotainment head unit

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE IN MOTION ON HIGHWAYS AND CITY STREETS, THE UCONNECT 4C NAV SYSTEM WILL FREEZE, REBOOT OR MALFUNCTION PREVENTING CONTROL OF THE STEREO VOLUME (CANNOT TURN DOWN OR OFF), PREVENT MANAGEMENT OF TOWING SETTINGS, DISABLES CONTROLS FOR SEAT AND STEERING WHEEL…"~9,500 mi, complaint #1651074
    • "UCONNECT 12" SCREEN REPEATEDLY RESTARTS WITHOUT NOTICE. VEHICLE NAVIGATION, CLIMATE CONTROL. BACKUP CAMERA, 360 DEGREE CAMERA, BLUETOOTH PHONE AND SEAT CONTROLS ARE ALL TIED INTO THE UCONNECT SYSTEM."~11,000 mi, complaint #1640400
  18. #18

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE DRIVERS SEAT BELT DOESN'T RETRACT ON IT OWN. I'M CONSTANTLY HAVING TO PULL THE EXTRA SLACK BACK TO ALLOW IT TO RETRACT. IT GET HUNG UP ON THE ADJUSTABLE LOOP ON THE PILLAR. THE EXTRA SLACK MAKES IT SO WHEN YO UNSTOP SHORT (OR CRASH) THE BELT WON'T LOCK TO…"~10,500 mi, complaint #1741639
  19. #19

    wiper and washer

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN THE A/C IS ON IN ANY VENT MODE THE COOLED AIR ESCAPES THROUGH THE FRONT DEFROST AND CONDENSATES THE WINDSHIELD CONSTANTLY HAVING TO TURN ON THE WIPERS TO CLEAR THE WINDSHIELD."~500 mi, complaint #1682033
  20. #20

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY…"~5,350 mi, complaint #1596319
    • "The contact owns a 2019 Ram 2500. The contact stated that while driving 5 MPH, the brake pedal was inadvertently applied with the Forward Collision Avoidance message displayed. The contact depressed the brake pedal, and then the accelerator to start the vehicl…"~130,000 mi, complaint #2100436
  21. #21

    driveshaft axle cv

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WELL DRIVING DOWN THE INNER STATE AT 65 MILES AN HOUR A FRAME SNAPPED AND THE DRIVE TRAIN AND AXEL FELL OUT TRUCK VEERED TO THE LEFT IN CONSEQUENTLY I HIT THE GUARD RAIL THIS HAPPENED AND A DRY FLAT STRAIGHT INTERSTATE I -20I MILE MARKER NUMBER 4 IN NORTH AUG…"~6,000 mi, complaint #1676218
  22. #22

    engine mounts

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "GOING OVER BUMPS ON ROAD AROUND 25-40 MPH SOMETHING IN BACK. SOUNDS LIKE IT'S COMING FROM REAR SEATS MAKING A BANGING NOISE. SOME BELIEVE IT'S THE CAB MOUNTS. TOO SHORT OR SHORT BOLT OR SOMETHING."~999 mi, complaint #1658091
    • "BODY MOUNTS KEEP GOING BAD. STARTED MAKING FAINT NOISES AT 2000 MILES AND COULDNT DIAGNOSE. 8000 MILES WAS DETERMINED IT WAS THE BODY MOUNTS AND HAD TO REPLACE WILL ALL UPDATED MOUNTS. 9000 MILES NOISE AND CLUNKS FROM BODY MOUNTS ARE BACK."~8,000 mi, complaint #1637382
  23. #23

    engine turbo supercharger

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Ram has ignored this recall NHTSA Recall#21v-880 /Y78 for the high pressure fuel pump in my 2019 Ram 2500 Cummins Turbo Diesel on several occasions. i contacted my dealer and they said they would order the new pump and they can only be allocated 2 pumps a wee…"complaint #1855570
    • "I have experienced unexpected loss of power during acceleration, lack of exhaust breaking and engine codes p003a and p006f which I believe are associated with the turbo actuator."complaint #2147762
  24. #24

    fuel tank and lines

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "FCA recall Y78 NHTSA 21V-880 is open on my truck, states "fuel starvation may result in an unexpected loss of motive power, which can cause vehicle crash without prior warning" Contacted local dealer, was told no parts available contact FCA recall assistance.…"complaint #1830389
    • "We bought our truck in November 22, 2022, used certified pre-owned with 22135 miles, On 12/27/2022 message code came on water in fuel tank. 12/29/2022 dealership service helped us to drain fuel filters and cleared the code. 12/30/2022 same code came back.…"complaint #1874533
  25. #25

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My rear back window is leaking into the cab. Water comes in around the rear headliner and down onto the seats. This is a known issue on 2019+ Ram trucks with the same backlite design — cracked upper frame and failed seal causing water intrusion."complaint #2149909
    • "Rear window is not sealed in both upper back corners. Worried about it coming out onto back passengers."complaint #2196040
  26. #26

    interior trim

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The dash leather is bubbling up across the entire top of dash. With this happening it causes a huge concern over airbag deployment. Due to the dash cover being weakened from the bubbling, if I were to get into an accident with a passenger then the airbag would…"complaint #1930931
    • "The surface on the front dash has separated from the component underneath. It is bubbled up and no longer glued to the underneath dash piece. It does not currently block driver's view but it could completely separate in the future causing the driver not to b…"complaint #2119738
  27. #27

    key fob and immobilizer

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE HAS PUSH BUTTON START. I START THE VEHICLE AND LEAVE RUNNING IN THE MORNING TO DEFROST. WHEN I WENT BACK TO THE VEHICLE I UNLOCKED IT WITH THE FOB WHILE I WAS WALKING THRU THE GARAGE. STOPPED IN THE GARAGE TO PICK SOMETHING UP AND ACCIDENTALLY DROPPED…"~4,000 mi, complaint #1628231
  28. #28

    throttle and pedal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING IN A 40MPH ZONE, THE ELECTRONIC THROTTLE CONTROL (ETC)LIGHT CAME ON AND THE TRUCK ACCELERATED UNCONTROLLABLY. AFTER BRAKING AND GETTING THE VEHICLE STOPPED, IT WAS SHUT OFF AND RESTARTED. THE ETC LIGHT WENT OUT BUT THE CHECK ENGINE LIGHT CAME ON.…"complaint #1669825
    • "When driving down the road, intermittently my truck will lose throttle input. I get a check engine light and the electronic throttle control light. this is extremely dangerous when pulling out into traffic or even pulling out onto a higher speed road because t…"complaint #1813073
  29. #29

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Service antilock came up and break pedal sensitivity change from soft to hard and caused me to missed my stopping force and hit a vehicle "complaint #1808385
  30. #30

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE HAULING WITH THE VEHICLE, THE VEHICLE HESITATED, JERKED, AND DECELERATED INDEPENDENTLY TO 15 MPH. PUTNAM KIA (157 PROVIDENCE PIKE ROUTE 44, PUTNAM, CT 06260 [REDACTED PHONE]) WAS CONTACTED INF…"complaint #1740801
  31. #31

    battery and charging

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When the Temperature drops below 30, the truck will randomly give the warning "Battery Saver ON some systems may have reduced power". Then a random system will be shut down, the most noticeable system to get shut down is the radio."complaint #1787641
  32. #32

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "LEFT SIDE FRONT BRAKE FELL OFF WHEN I STOPPED TO PARK. FRONT SIDE PAD. LIKE IT WAS EJECTED. *TR"~48,000 mi, complaint #1670810
  33. #33

    cruise control conventional

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BOTH CRUISE CONTROL AND ADAPTIVE CRUISE CONTROL FAIL TO MAINTAIN A CONSTANT SPEED OVER FLAT/LEVEL ROADWAYS. WHEN CRUISE CONTROL OR ADAPTIVE CRUISE CONTROL ARE ENGAGED THE VEHICLE CONSTANTLY DECELERATES AND ACCELERATES TO MAINTAIN SPEED. VEHICLE HVAC SYSTEM…"~8,000 mi, complaint #1670816
  34. #34

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Major water leak under passenger dash. Turned and can hear water sloshing then it all dumps out on the floor while driving. Front carpet and mats are soaked. Rear windows also leak above both seats, visible water damage to the headliner."complaint #1939283
  35. #35

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DEF SYSTEM FAILS IN COLD WEATHER AND A RESULT IS THE TRUCKS SPEED IS REDUCED TO 5MPH THIS CANT BE SAFE DRIVING DOWN A BUSY INTERSTATE."~53,000 mi, complaint #1729011
  36. #36

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Ram 2500. The contact stated that that while starting the vehicle, the wind advisor message was displayed. There was no option to deactivate. The contact had to look away from the road to turn the feature off causing a distraction. The…"complaint #1801708
  37. #37

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THIS VEHICLE IS EQUIPPED WITH LED HEADLIGHTS AND FOG LIGHTS. UNDER WINTER DRIVING CONDITIONS (SNOW OR FREEZING RAIN) ICE WILL ACCUMULATE ON THE LENSES OF THESE LIGHTS AND VISIBILITY IS GREATLY REDUCED TO VERY UNSAFE LEVELS. THIS IS SOMETHING I HAVE NEVER EXP…"~2,000 mi, complaint #1661748
  38. #38

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HOOD VIBRATING & SHAKING @ HIGHWAY SPEEDS STOPPED TO CHECK LATCH . THE HOOD WAS LATCHED PROPERLY ."complaint #1687393
  39. #39

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE TRUCK WAS PUT INTO PARK I OPENED THE DOOR AND ABOUT 5 SECONDS LATER IT STARTS ROLLING DOWN A SLIGHT INCLINE, THE DOOR HIT ME ,THE TRUCKS TIRES WERE SKIDING FOR ABOUT 25 FEET AND CAME TO A STOP. I CHECKED THE TRUCK AND IT WAS IN PARK, THE WAY I LEFT IT."~10,043 mi, complaint #1701560
  40. #40

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "POWER STEERING CONTINUES TO GO OUT, VIBRATION AND "STICKING" AS I PRESS THE BRAKE, AND CLUNKING IN THE SUSPENSION. DEALERSHIP CANNOT FIGURE IT OUT!!!!! VIBRATION OCCURS CONSTANTLY, MORE SO ON START UP. CLUNKING OCCURS WHEN GOING AROUND A TURN AT ANY MPH. I HAV…"~1,600 mi, complaint #1699284
  41. #41

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Component/System Failed:The stability control system, and subsequently, the cruise control system of my 2019 Ram 2500 malfunctioned. The vehicle is available for inspection upon request. Safety Risks:The malfunction posed a significant safety risk as it occur…"complaint #1947552
  42. #42

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash i…"~9,000 mi, complaint #1811053
  43. #43

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The sway bar keeps disconnecting or becomes unoperatable during extreme cold days. It's like it becomes frozen. You have to wait until the temperature warms up and it will go away. How is one supposed to use this on the Power Wagon in places where we get cold…"complaint #2059481
  44. #44

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAVE THE FACTORY REAR AIR SUSPENSION, AND FOR THE MOST PART, IT WORKS VERY WELL. THERE ARE A COUPE OF SERIOUS SAFETY ISSUES THAT I BELIEVE COULD EASILY BE RESOLVED WITH A LITTLE PROGRAMMING. WITH THE FACTORY AIR SUSPENSION, IT AUTO-LEVELS. THIS MEANS…"~11,800 mi, complaint #1675798
  45. #45

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2019 Ram 2500 equipped with Lexani Tires, Tire Line: Terrain Beast AT, Tire Size: LT285/60/R20, DOT Number: 1TBF2FA5C1624. The contact stated that while driving at an undisclosed speed with the contact's girlfriend driving behind the contact…"~179,000 mi, complaint #2195140
  46. #46

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "TPMS system has stopped working and is not related to the sensors in the tires. All 4 sensors read with a handheld scanner but the system does not operate as it should. Dealership has checked the system and said the system is working as it should, yet the sy…"complaint #1935759
  47. #47

    transfer case awd

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE WAS SHIFTED INTO [REDACTED ADDRESS] AND VIBRATED EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:…"~10,000 mi, complaint #1644192
  48. #48

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE EN…"~1,900 mi, complaint #1598792

NHTSA investigations

Search NHTSA's own recall and complaint database for RAM 2500 directly.