2013 KIA SORENTO

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    62 stranded, 121 unsafe, 1 annoyance

    184
    incidents
    Typical range: 22,000–119,000 mi

    Median 74,000 mi, based on 251 reports (19% had no usable mileage)

    • "WHILE ON VACATION (JUNE 15) WE WERE TO STOP BY THE DEALER AND GET OUR NEW TAGS. ON I77 AT MILEAGE MARKER 33 IN VERY HEAVY TRAFFIC, THE ENGINE QUIT RUNNING. I IMMEDIATELY TURNED ON THE EMERGENCY FLASHERS. WE WERE IN THE MIDDLE LANE AND WASN'T ABLE TO GET OVER…"~778 mi, complaint #933829
    • "TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE DRIVING AT 35 MPH, THE INSTRUMENT PANEL LIGHTING ILLUMINATED AND THE VEHICLE STALLED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED, CRASHED INTO A CONCRETE WALL, AND FLIPPED OVER. AS A RESULT, THE CO…"~30,000 mi, complaint #1187236
    • "THE CAR HAS CUT WHILE I WAS DRIVING ON A CITY STREET, IT HAS CUT OFF WHILE SITTING AT A TRAFFIC LIGHT ; IT ALSO DRAGS LIKE ITS PULLING A HEAVY LOAD. AS I WAS DRIVING ON THE HIGHWAY THE KIA DECIDES TO ALMOST CUT OFF, BUT HAS A DRAGGING AFFECT TO IT AND THE PICT…"~89,000 mi, complaint #1711522
    • "CAR COMPLETELY STOPPED ON ROAD WHILE RUNNING TWICE WITH NO WARNING LIGHTS WHAT SO EVER. BOTH TIME THE CAR TURNED OFF AND UPON INSPECTION IT HAD NO OIL DESPITE REGULAR MAINTENANCE. FIRST TIME THE CAR TURNED OFF, I WAS TOLD IT WAS DUE TO SLUDGE/DEBRIS IN ENGINE…"~120,000 mi, complaint #1526621
    • "THE CAR JUST DIED!!! EVERYTHING ELSE WAS FINE. ENGINE LOCKED UP. SITTING STILL AT A STOP SIGN."~1,223,120 mi, complaint #1691812
  2. #2

    engine internal

    55 stranded, 124 unsafe, 2 annoyance

    181
    incidents
    Typical range: 68,000–125,000 mi

    Median 98,000 mi, based on 192 reports (23% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, HE FELT A SHIMMY THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE CO…"~600 mi, complaint #941616
    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS EVIDENCE OF SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT VISUALLY INSPECTED THE ENGINE COMPARTMENT OF THE VEHICLE BUT WAS UNSURE AS TO…"~70,000 mi, complaint #1570088
    • "I PURCHASED MY KIA NEW IN 2012. PERFORMED REGULAR MAINTENANCE. IT SHUT DOWN WHILE DRIVING AND SMOKE POURED FROM THE ENGINE. THE DEALER SAID THE BLOCK WAS CRACKED IN TWO PLACES AND THERE WAS CATASTROPHIC ENGINE FAILURE. IT HAS JUST OVER 100,000 MILES. I HAVE A…"~101,000 mi, complaint #1278056
    • "CAR STOPPED DEAD IN ROAD WHILE BEING DRIVEN ON CITY STREET.TAKEN TO KIA DEAL WHO REFUSED TO EVEN CONSIDER MANUFACTURING DEFAULT. UPON EXAMINATION DETERMINED THERE WAS METAL SHAVINGS IN OIL WHICH CAUSED ENGINE TO SEIZE. TO REPLACE ENGINE THEY WANT TO CHARGE $6…"~125,000 mi, complaint #1302673
    • "THE ENGINE SEIZED AND IS NOT WORKING. MY CAR WAS SMOKING BLACK AND WHITE EVERY TIME WE TURN ON THE CAR. KIA IN SALEM OREGON REVISED THE CAR AND SAID THAT "EVERYTHING WAS FINE" "RUNS PERFECT" . THE CAR CONTINUED TO SMOKE AND SMELLED BAD. THEY SAID THAT IS MY FA…"~700,000 mi, complaint #1402795
  3. #3

    paint and clearcoat

    26 unsafe, 51 annoyance

    77
    incidents

    Commonly reported, insufficient mileage data - n=14, median 66,000 mi, no reliable range below 25 reports.

    • "PAINT PEELING OFF. DEALERSHIP WILL NOT HELP ME"~25,000 mi, complaint #1574127
    • "I BOUGHT MY CAR IN 2014 USED AND BROUGHT IT TO THE DEALERSHIP FOR REPAIRS TO THE HEADLIGHTS ABOUT 6-8 MONTHS LATER. AT THIS POINT I HAD NOTICED THE BACK OF MY CAR HAD DISCOLORATION SPOTTED ACROSS IT. I WAS TOLD "THIS HAPPENS A LOT WITH PEARL CARS AND YOUR OUT…"~58,000 mi, complaint #1744807
    • "PAINT HAS BEEN PEELING ON THE EXTERIOR ON THE LEFT AND RIGHT SIDE PILLARS; ON THE SIDE OF THE WINDSHIELD. THE DELAMINATION LIKE DAMAGE WAS NOT DUE TO PHYSICAL IMPACT."~65,000 mi, complaint #1744936
    • "BETWEEN 2018 AND NOW MY SNOW WHITE PEARL PAINT HAS BEEN CHIPPING IN NUMEROUS SPOTS. THESE SPOTS INCLUDE A PIECE BETWEEN THE SUNROOF AND WINDSHIELD, THE BUMPER AND THE HOOD. THE CAR IS ALWAYS PARKED IN A DRIVEWAY OR GARAGE. THE PICTURE PROVIDED ARE FROM NOVEMBE…"~98,000 mi, complaint #1744690
    • "PAINT IS PEELING AT DIFFERENT AREAS OF THE VEHICLE"~860,000 mi, complaint #1706927
  4. #4

    airbag system

    45 unsafe

    45
    incidents
    Typical range: 45,000–111,000 mi

    Median 76,500 mi, based on 38 reports (34% had no usable mileage)

    • "THE TRAFFIC LIGHT FOR MY DAUGHTER'S VEHICLE TURNED GREEN. SHE PROCEEDED INTO THE INTERSECTION. AND ENDED UP CRASHING INTO THE PASSENGER SIDE OF ANOTHER VEHICLE THAT RAN THR RED LIGHT. MY DAUGHTER'S VEHICLE SUSTAINED HEAVY DAMAGE TO THE ENTIRE FRONT END . HOWE…"~8,000 mi, complaint #1079139
    • "MY AIRBAG WARNING LIGHT INDICATOR HAS ILLUMINATED. WHEN RESEARCHING THE PROBLEM ONLINE, IT CAME TO MY ATTENTION THAT THIS IS A VERY COMMON PROBLEM THAT MOSTLY OCCURS IN VEHICLES THAT, LIKE MINE, HAVE JUST SURPASSED THE WARRANTY PERIOD. IF HUNDREDS OF CAR O…"~60,300 mi, complaint #1266354
    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE F…"~86,000 mi, complaint #1514161
    • "I WAS DRIVING ONE DAY ON THE HIGHWAY AND THE AIRBAG LIGHT CAME ON FOR NO REASON. I WAITED A FEW DAYS TO SEE IF THE INDICATOR LIGHT WOULD GO OUT AND IT DIDN'T. I AM AFRAID IF I GET INTO AN ACCIDENT THE AIRBAGS WON'T FUNCTION PROPERLY."~112,000 mi, complaint #1674563
    • "AIRBAG LIGHT ON. PASSENGER SEAT OC MAT SENSOR BAD. ONLY WAY TO FIX IS REPLACING SEAT $2100. TOLD AIRBAG WONT DEPLOY UNLESS FIXED. THERE SHOULD BE A OVERRIDE TO FORCE DEPLOYMENT IF SENSOR GOES BAD. SAFETY ISSUE SHOULD BE WARRANTEE UP TO 10 YEARS."~144,000 mi, complaint #1572786
  5. #5

    engine oil consumption

    2 stranded, 37 unsafe, 2 annoyance

    41
    incidents
    Typical range: 79,000–113,000 mi

    Median 99,500 mi, based on 40 reports (26% had no usable mileage)

    • "THE ENGINE IS MAKING AN UNUSUAL AMOUNT OF NOISE IN THE ENGINE. IT ALSO IS BURNING UP TO 3 QUARTS OF OIL BETWEEN CHANGES. I KNOW THAT THERE IS A RECALL ON THIS VEHICLE. I HAVE HAD IT BACK TO THE DEALER FOUR OR FIVE TIMES FOR THIS PROBLEM WITH NO HELP. THEY TELL…"~500 mi, complaint #1612709
    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING FROM NEW JERSEY TO FLORIDA, THE CONTACT NOTICED THAT THE OIL LEVEL WAS LOW. THE CONTACT STOPPED TO ADD OIL TO THE VEHICLE. ONCE THE CONTACT ARRIVED IN FLORIDA, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN T…"~78,900 mi, complaint #1493905
    • "MY ENGINE OIL IS DISAPPEARING. THE DEALER HAS CHECKED TWICE AND FOUND NO EVIDENCE OF LEAK OR SIGNS OF BURNING OIL. AFTER 2000 TO 2500 MILES THE ENGINE IS COMPLETELY OUT OF OIL WITH NO OIL LIGHT STAYING ILLUMINATED. THE OIL LIGHT BLINKS FOR A SECOND AND GOES O…"~102,000 mi, complaint #1507477
    • "I HAVE TAKEN MY 2013 KIA SORENTO TO MY LOCAL DEALERSHIP AFTER THE LATEST ENGINE RECALL. THEY REPLACED THE DIPSTICK,.NO EXPLANATION WHY BUT THE LEVEL LINES ARE DIFFERENT. RECENTLY TOOK IT BACK TO THE DEALERSHIP FOR A GRINDING, VIBRATION NOISE IN THE FRONT END,…"~114,000 mi, complaint #1624080
    • "I NOTICED THAT THERE IS OIL LEAK AND SOAKING OF THE ENGINE SURFACE BY CHANCE WHEN I WAS REPLACING THE AIR FILTER AND DOING A REGULAR CLEANING. BEFORE THAT I NOTICE A ROARING SOUND COMING FROM THE MOTOR WHEN I AM DRIVING MY CAR MAY BE 2 MONTHS AGO. ALTHOUGH THE…"~144,000 mi, complaint #1711404
  6. #6

    lighting exterior

    23 unsafe, 6 broken, 7 annoyance

    36
    incidents
    Typical range: 90,000–137,500 mi

    Median 120,000 mi, based on 27 reports (39% had no usable mileage)

    • "ONE OF MY TAIL LIGHTS WENT OUT. RIGHT AFTER I CHANGED IT, MY DRIVER SIDE HEAD LIGHT WENT OUT. I CHANGED THE BULB AND IT WORKED FOR A SHORT TIME. I DID THIS 2 MORE TIMES IN 2 MONTHS.THEN I HAD A REPAIR SHOP CHANGE THE BULB AND THEY SAID THE CONNECTOR WAS MELTED…"~60,000 mi, complaint #1506354
    • "PASSAGERS HEADLIGHT CONTINUED TO GO OUT; HAVE REPLACED WIRING AND BULB 4 TIMES. THE DEALERSHIP HAVE ALSO REPLACED THE WIRING . AT THIS POINT , I DON'T KNOW WHAT TO DO.. THERE IS A PROBLEM WITH THE HEADLIGHT WITH THE KIA 2013 SORENTO."~85,000 mi, complaint #1518829
    • "MY 2013 KIA SORENTO'S HEADLIGHT AND REAR BRAKE LIGHT CONTINUOUSLY GOES OUT. FIRST THE DRIVER SIDE HEADLIGHTS GO OUT AND THEN THE PASSENGER SIDE FOLLOWS SHORTLY AFTER LEAVING ME WITH NO LIGHT WHICH IS A HUGE SAFETY HAZARD FOR MY FAMILY. THE LAST TIME I REPLACED…"~105,000 mi, complaint #1588593
    • "I'VE ONLY HAD THIS USED VEHICLE FOR ONE YEAR AND WITHIN THAT ONE YEAR OF HAVING TO HEAR SORRENTO I'VE HAD TO CHANGE MY HEADLIGHTS AND BRAKE LIGHTS MORE THAN THREE TIMES EACH. I TOOK IT TO MY LOCAL KIA DEALER AND SHOWED THEM FOUR DIFFERENT LIGHTBULBS THAT WERE…"~137,455 mi, complaint #1587260
    • "The contact owns a 2013 Kia Sorento. The contact stated that after starting the vehicle, the front driver's side headlight was inoperable. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the…"~178,000 mi, complaint #1812984
  7. #7

    wiring harness

    34 unsafe, 1 broken

    35
    incidents
    Typical range: 65,500–118,000 mi

    Median 90,000 mi, based on 45 reports (31% had no usable mileage)

    • "TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE THE VEHICLE WAS PARKED RUNNING AND, IT CAUGHT ON FIRE. FROM THE FUSE BOX. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE CONTACT EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES AND A POLICE REPO…"~33,000 mi, complaint #1508866
    • "HEADLIGHTS BURN OUT, REPLACED SEVERAL TIMES AND EVEN BURNS OUT SAME DAY, SOME PART OF HEADLIGHT, LIGHTBULB ATTACHMENT ALSO MELTED AND WAS REPLACED SEVERAL TIMES. BROUGHT CAR TO DIFFERENT MECHANICS REGARDING ISSUE AND ALL REPLY ITS AN ELECTRICAL ISSUE WITH MAN…"~70,000 mi, complaint #1512462
    • "MY HEADLAMPS HAVE GONE OUT UNEXPECTEDLY SEVERAL TIMES CAUSING A SAFETY ISSUE. WHEN I ATTEMPTED TO REPLACE WHAT I BELIEVED TO BE A BLOWN BULB I FIND THE BULB IS FINE AND THE SOCKET OR HARNESS DOES NOT KEEP A GOOD CONNECTION. THE BULB WILL COME ON AND OFF WITH…"~85,000 mi, complaint #1608423
    • "The contact owns a 2013 Kia Sorento. The contact stated that while attempting to start the vehicle, the vehicle failed to respond as intended. The contact inspected the vehicle and became aware that the fuse box was burned. The vehicle was taken to an independ…"~107,000 mi, complaint #2004639
    • "WE ARE HAVING TO REPLACE LOW BEAM LIGHTS EVERY 2 TO 3 MONTHS WHICH ALSO LEAD TO THE PASSENGER SIDE LOW BEAM WIRING HARNESS TO BURN UP AND ALSO LED TO BURNING UP THE BRAKE LIGHTS , WE REPLACED THE BURNED WIRING HARNESS AND REPLACED LOW BEAM LIGHTS TO LED LIGHT…"~145,000 mi, complaint #1577583
  8. #8

    other

    1 stranded, 12 unsafe, 2 broken, 6 annoyance

    21
    incidents
    Typical range: 36,500–90,000 mi

    Median 64,000 mi, based on 26 reports (66% had no usable mileage)

    • "I HAVE HAD THE SECOND PASSENGER SIDE REAR SEAT LATCH REPAIRED 3X ALREADY. IT IS GOING IN FOR 4TH TIME NEXT WEEK."~23,000 mi, complaint #1363956
    • "TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE CAUGHT ON FIRE. THE CONTACT MERGED THE VEHICLE TO THE SHOULDER OF THE ROAD AND THE VEHICLES OCCUPANTS WERE EVACUATED. A FIRE REPORT WAS FILED AND THE…"~52,307 mi, complaint #1243094
    • "THE SECOND ROW SEAT ON THE PASSENGER SIDE THAT IS SUPPOSED TO FOLD DOWN, USE A LATCH TO LET THE 3RD ROW PASSENGERS IN OR OUT OF THE VEHICLE , IS NOT WORKING LEVEL IS LOOSE FEELS LIKE IT IS NOT CONNECTED TO ANYTHING AND THE SEAT IS STUCK IN THE UPRIGHT POSITION…"~58,000 mi, complaint #1374244
    • "DRIVING DOWN THE HIGHWAY AND CAR COUGHT FIRE. IF IT WASN'T FOR THE CAR NEXT TO US WHO SIGNALED TO PULL OVER WE WOULD HAVE BEEN TOAST."~75,000 mi, complaint #1498587
    • "SEAT BEAT LIGHT REMAINED ON AFTER REPAIR."~85,000 mi, complaint #1518819
  9. #9

    sunroof

    17 unsafe

    17
    incidents

    Commonly reported, insufficient mileage data - n=18, median 34,000 mi, no reliable range below 25 reports.

    • "WE WERE WESTBOUND ON US 60 IN TEMPE AZ. WHEN THE SUNROOF IMPLODED SCATTERING GLASS ON VEHICLES BEHIND US. LUCKY FOR US THE INSIDE SHADE WAS CLOSED PREVENTING THE GLASS FROM COMING INSIDE. THE OUTSIDE TEMP. WAS 73 THE A/C WAS SET AT 70 SPEED WAS 65 MPH.I CONT…"~2,600 mi, complaint #1023280
    • "SUN ROOF IS ACTUALLY BUCKLING. WITH THE INFORMATION LISTED ABOUT THE SUNROOF RECALL WE ARE NERVOUS THIS MIGHT IMPACT THIS. I AM 7 MONTHS PREGNANT AND AFRAID TO DRIVE MY CAR. *JS"~18,000 mi, complaint #1143520
    • "I WAS TRAVELING ON I-20 AT ABOUT 70 MPH WHEN I HEARD AN EXPLOSION (FOR LACK OF A BETTER WORD) AND GLASS STARTED FLYING OF THE ROOF OF MY SORENTO. I WAS ABLE TO SAFELY NAVIGATE TO THE RIGHT LANE AND THEN TO THE SHOULDER OF THE INTERSTATE AND REALIZED THAT MY S…"~32,000 mi, complaint #1125712
    • "I WAS DRIVING ON THE FREEWAY AND MY SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT. SOME GLASS FELL INTO THE CAR AND LARGE CHUNKS WERE THROWN BEHIND ME INTO TRAFFIC."~96,000 mi, complaint #1523758
    • "SUNROOF SHATTERED FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY."~135,000 mi, complaint #1607560
  10. #10

    glass and windshield

    16 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=19, median 33,000 mi, no reliable range below 25 reports.

    • "THE FRONT PORTION OF THE PANORAMIC SUNROOF ON MY KIA SORENTO 2013 EXPLODED WHILE I WAS DRIVING THE CAR. I DID NOT SEE ANYTHING COMING TOWARDS THE CAR THAT COULD HAVE HIT THE SUNROOF. THE DAYS WAS APPROX 90 DEGREES AND THE CAR HAD BEEN HOUSED IN AN INTERIOR G…"~1,200 mi, complaint #942955
    • "SUN ROOF GLASS AT REAR EXPLODED AT A STOP LIGHT. THE GLASS IS PUSHED UP AND SHATTERED AND THERE ARE NO OBJECTS FOUND THAT CAUSED THE GLASS TO BREAK. IT APPEARS TO BE A DEFECTIVE DESIGN. *TR"~18,952 mi, complaint #1076553
    • "DRIVING DOWN ROUTE 62 IN ALLIANCE OHIO 44601 ONLY GOING ABOUT 30 35 MPH IT SOUNDED LIKE A GUN SHOT AND LOOK BACK AND SEEN THE PANORAMIC WINDOW WAS SHATTERED NO SIGNS OF ANYTHING HITTING IT LIGHT TRAFFIC. *TR"~33,000 mi, complaint #1046888
    • "I WENT TO MY VEHICLE AND FOUND THE REAR WINDOW SHATTERED. THERE WERE NO POINTS OF ENTRY AND THE ENTIRE WINDOW WAS IN TACK, BUT SHATTERED. THERE WERE NO STRIKE MARKS OR BULLET HOLES. AS I WAS LOOKING AT IT, ALL OF THE GLASS STARTED FALLING OUT. THE VEHICLE…"~40,135 mi, complaint #1086896
    • "The contact owns a 2013 Kia Sorento. The contact stated that while driving, a sound of an explosion was heard and the sunroof shattered, the slider of the sunroof was closed so the glass did not enter the vehicle. The vehicle was not diagnosed or repaired. T…"~100,000 mi, complaint #2208137
  11. #11

    seat mechanism

    9 unsafe, 6 broken, 1 annoyance

    16
    incidents

    Commonly reported, insufficient mileage data - n=12, median 76,000 mi, no reliable range below 25 reports.

    • "THE LEVER TO FOLD DOWN THE SECOND ROW SEAT GETS STUCK. IT IS SO HARD TO OPERATE SOMETIMES THAT NO MATTER HOW MUCH FORCE YOU USE THE SEAT BACK LEVER WILL NOT RELEASE. AFTER SERVICING IT 3 TIMES THE DEALER HAS TOLD ME THEY FIXED IT EACH TIME, BUT THE INTERMITTEN…"~500 mi, complaint #950000
    • "REAR SEAT STUCK. REAR PASSENGER SEAT LEVER HAS ALWAYS BEEN A LITTLE HARD TO ACTIVATE TO RAISE OR LOWER THE SEAT. IT TOOK A COMBINATION OF PULLING THE LEVER AND GIGGLING THE SEAT TO GET IT TO ENGAGE. THAT LITTLE TRICK RECENTLY STOPPED WORKING AND MY REAR PASSEN…"~50,000 mi, complaint #1584784
    • "I PURCHASED MY 2013 KIA SORENTO IN 2014 WITH 15,000 MILES. THE 2ND ROW PASSENGER SEAT HAS BEEN A PROBLEM FROM DAY ONE WITH GETTING STUCK IN THE DOWN POSITION. THE SEAT IS NOW COMPLETELY INOPERABLE AND PERMANENTLY STUCK/LOCKED DOWN AFTER I MOVED IT IN THE DOWN…"~75,000 mi, complaint #1568672
    • "KIA SORENTO 2013 2ND ROW SEAT (PASSENGER SIDE) STUCK DOWN, THIS IS THE 2ND TIME I HAVE HAD IT FIXED. I BOUGHT THE CAR BRAND NEW IN 2012, AND IT HAS ALWAYS BEEN DIFFICULT TO OPERATE, LEVER SOMETIMES WOULD FEEL STUCK. I WOULD HAVE TO SOMETIMES PRESS ON THE SEAT…"~97,000 mi, complaint #1497862
    • "The contact owns a 2013 Kia Sorento. The contact stated that after having routine maintenance on the vehicle, the contact entered the vehicle, and became aware that the driver’s side seat failed to move and had fractured. The local dealer was contacted and inf…"~180,000 mi, complaint #1993414
  12. #12

    door latch and hinge

    6 unsafe, 8 broken, 1 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=15, median 100,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNO…"~18,000 mi, complaint #991523
    • "APPROXIMATELY ONE YEAR AGO I PAID DEALER TO REPLACE DEFECTIVE DRIVER SIDE REAR DOOR HANDLE. TODAY PASSENGER SIDE REAR DOOR HANDLE BROKE OFF IN HAND WHILE OPENING DOOR (SAME AS PREVIOUS). NOW UNABLE TO OPEN REAR DOOR FROM OUTSIDE OF CAR"~61,000 mi, complaint #1526428
    • "THE BACK DOOR ON PASSENGER SIDE HANDLE FELL OFF, TAKING TO KIA TOMORROW BUT GETTING SENSE THERE CLAIMING NO ISSUE"~97,116 mi, complaint #1628944
    • "TAKATA RECALL ON BACK LOCKS. LOCK JAMMED ON BACK DOOR. DOOR WILL NOT UNLOCK FROM INSIDE OR OUT.. HAVING PROBLEMS WITH KIA DEALERSHIP HONORING A RECALL THAT I THIN SHOULD INCLUDE MY VEHICLE. THERE WAS A RECALL FOR FRONT LOCKS A COUPLE OF YEARS AGO THAT WAS RE…"~106,000 mi, complaint #1528038
    • "THE REAR HATCH IS SOMEHOW RELEASING (NOT TO THE POINT WHERE IT OPENS) WHICH MAKES THE 'OPEN DOOR' INDICATOR & DOME LIGHTS FLICKER. IT HAS HAPPENED A FEW TIMES, AND THE FIRST TIME IT HAPPENED I THOUGHT THAT MAYBE I HAD NOT CLOSED IT ALL THE WAY. I DO NOT KNOW E…"~167,000 mi, complaint #1408129
  13. #13

    abs module

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=15, median 60,000 mi, no reliable range below 25 reports.

    • "HIT MY BRAKES GOING ROUGHLY 30MPG (I WAS IN HEAVY TRAFFIC ON THE TOLLWAY WITH LOTS OF BRAKING AND GOING FOR SEVERAL MINUTES ALREADY), THE ABS WAS TRIGGERED AS THE CAR WAS MAKING THE JERKING/THUMPING (HOWEVER YOU DESCRIBE FEEL OF ABS), I SHOULD HAVE HAD ENOUGH…"~40,000 mi, complaint #1246647
    • "ON MAY 28, 2019, I MADE AN APPOINTMENT WITH MY MECHANIC AS A RESULT OF MY ABS BRAKE LIGHT APPEARING ON THE DASHBOARD OF MY 2013 KIA SORRENTO WITH A LITTLE OVER 57,000 MILES. I WAS GIVEN AN APPOINTMENT DATE OF THURSDAY, MAY 30TH AND DID NOT UTILIZE THE VEHICLE…"~57,000 mi, complaint #1571226
    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE CONTACT WAS ENTERING THE RESIDENTIAL DRIVEWAY, THE BRAKES FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL HAD TO BE PUMPED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO NAPLETON'S MID RIVERS KIA…"~63,000 mi, complaint #1592492
    • "The contact owns a 2013 Kia Sorento. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the dealer, who determined that the ABS had failed, and the brakes needed to be repaired. The vehicle was included in NHTSA Campaign Nu…"~101,000 mi, complaint #2150873
    • "DASH BOARD INDICATORS LIT UP FOR (ABS) (SLIP CONTROL) AND (DOWN HILL). CAUSE, REAR WHEEL SPEED SENSOR DEFECTIVE. REQUIRES COMPLETE REAR WHEEL HUB REPLACEMENT FOR BOTH REAR WHEELS."~105,488 mi, complaint #1597051
  14. #14

    battery and charging

    2 stranded, 9 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=14, median 60,000 mi, no reliable range below 25 reports.

    • "2013 KIA SORENTO 4 CYLINDER. WHILE AT STOP LIGHT ENGINE REVVED UP AND LUNGED FORWARD. APPLIED HARDER BRAKE UNTIL STOP LIGHT TURNED GREEN. VEHICLE AT DEALERSHIP FOR TWO DAYS SO FAR WAITING ALTERNATOR REPLACEMENT. SERVICE DEPARTMENT STATES NEVER HAD TO REPLACE…"~1,450 mi, complaint #954377
    • "04-21-2014 @ 5:30 AM. CAR WILL NOT START. NO ELECTRICAL PRESENT ON ANY SYSTEM-NOTHING. CALLED KIA ROADSIDE SERVICE AND THEY SUGGESTED A JUMPSTARTED WHICH WE DID AND THE CAR STARTED. I RAN THE CAR FOR AN HOUR OR SO WITH NO PROBLEMS. I TOOK IT TO A LOCAL GARAGE…"~31,000 mi, complaint #1059226
    • "I WAS DRIVING DOWN THE ROAD WHEN I NOTICED THAT ALL MY WARNING LIGHTS ON THE DASHBOARD WERE COMING ON. ALL OF THEM WERE LIT UP RED AND NOT GOING OFF. THE NAVIGATION AND RADIO SCREEN WENT COMPLETELY BLACK. I NOTICED I WAS LOSING SPEED AND TRIED TO ACCELERATE AN…"~60,000 mi, complaint #1662257
    • "WHILE DRIVING AT HIGHWAY SPEED MY WIFE WITH 7 YEAR OLD DAUGHTER IN CAR HAD ALL THE DASH LIGHTS AND INTERIOR LIGHTS ILLUMINATE AND THE CAR BECAME SLUGGISH AND WAS HARD TO DRIVE. I ADVISED HE VIA MOBILE PHONE TO IMMEDIATELY PULL OVER AND TURN THE CAR OFF. I TO…"~78,513 mi, complaint #1142173
    • "I HAVE A 2013 KIA SORENTO. WHILE DRIVING DOWN A CITY ROAD THE CAR ONLY MOVING 45 MPH EVERY LIGHT ON THE DASH STARTED TO BLINK, STEERING WHEEL BEGAN TO BECOME DIFFICULT TO TURN AND CAR EVENTUALLY STALLED ON SIDE OF ROAD. CAR HAD TO BE TOWED TO HOME AND THEN TOW…"~100,000 mi, complaint #1597494
  15. #15

    brake hydraulics

    9 unsafe, 1 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I WAS BACKING OUT OF MY DRIVEWAY AND TURNING SLIGHTLY TO THE LEFT, I ATTEMPTED TO STOP MY 2013 KIA SORENTO BY PRESSING THE BRAKES BUT IT WOULD NOT STOP. IT CONTINUED TO COAST BACKWARDS WITHOUT STOPPING EVEN THOUGH I CONTINUED TO PRESS BRAKES NUMEROUS TIMES.. T…"~8,044 mi, complaint #963564
    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE VEHICLE WAS IN MOTION, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTI…"~24,000 mi, complaint #1459816
    • "CAR THRUSTED FORWARD, BRAKE PEDAL TO THE FLOOR, CAUSING UNCONTROLLED MINOR DAMAGE TO THE VEHICLE!! WAS STOPPED AT MY MAILBOX WHEN THIS HAPPENED!! $3000 WORTH OF DAMAGE TO MY KIA SORENTO"~74,000 mi, complaint #1388502
    • "WHEN BRAKING THERE IS A LOUD GROANING SOUND, VERY UNUSUAL FOR BRAKES. THE BRAKES ARE NOT EXTREMELY WORN AND THE BRAKE FLUID IS FULL. ALSO, I HAD THE VEHICLE INSPECTED A COUPLE MONTHS AGO AND BRAKES WERE IN GOOD CONDITION"~75,000 mi, complaint #1413492
    • "The contact owns a 2013 Kia Sorento. The contact stated that while the vehicle was turned off, it rolled away while she was removing groceries from the passenger side of the vehicle. As a result, the contact ran to the driver's side and jump into the vehicle t…"~90,000 mi, complaint #1986506
  16. #16

    transmission automatic

    1 stranded, 9 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "AFTER 10 DAYS AND 500 MILES OF USE THIS NEW VEHICLE WAS EXHIBITING SIGNS OF TRANSMISSION PROBLEMS. WE NOTICED LOSS OF POWER, SHAKING ON TAKEOFF AND SIGNIFICANT NOISE COMING FROM THE POWER TRAIN WHILE DRIVING; THIS AFFECTED THE DRIVABILITY AND SAFETY OF THE VEH…"~576 mi, complaint #977861
    • "MY WAS REMOVING GROCERIES FROM HER NEW KIA WHEN IT STARTED TO ROLL AWAY WHILE THE CAR WAS IN PARK. WE CHECK KIA DEALER WE WERE ALL WAS ON WITH THE CAR THE PROBLEM HAD TO BE DIVER ERROR. THEN ON OR ABOUT NOVEMBER 20, 2015 WE RECEIVED A RECALLED FOR A TRANSMISS…"~1,482 mi, complaint #1269811
    • "2013 KIA SORENTO LX - V6 AWD PURCHASED 3/2013. ON 10/19 AT 11.5K MILES ON VEHICLE THE TRANSMISSION SLIPPED AND THEN LOST MOST FUNCTION AT 45 MPH . CAR LIMPED HOME WITH CHECK ENGINE LIGHT ON AND SPEWING FLUID.HE NEXT MORNING (SAT)CALLED KIA ROADSIDE SERVICE A…"~11,400 mi, complaint #1019090
    • "THIS HAS NOW HAPPENED ABOUT TEN TIMES AND SEEMS TO BE A VERY SERIOUS FLAW IN THE TRANSMISSION AND/OR POWERTRAIN. I'LL BE IN PARK AND SHIFT THE CAR INTO REVERSE OR DRIVE AND WHEN I LET UP ON THE BRAKE TO IDLE AND PROCEED SLOWLY THERE IS A LOUD BANG/CLUNK (ALMO…"~50,000 mi, complaint #1121628
    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE GEAR SHIFTER STIFFENED UPON SHIFTING GEARS AT VARIOUS SPEEDS, AND THAT THE BRAKE SHIFT INTERLOCK MECHANISM WAS FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD CONTINUE TO ROLL FORW…"~138,000 mi, complaint #1683518
  17. #17

    acceleration loss or hesitation

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=17, median 70,000 mi, no reliable range below 25 reports.

    • "FRONT WHEEL, 4 CYLINDER ENGINE GROSSLY UNDER POWERED. MAKING A LEFT OR RIGHT TURN FROM STOP, THE ENGINE HESITATED ALMOST TO THE POINT OF STALLING. THIS IS A POTENTIAL HEAD-ON COLLISION EVEN ON A MODERATELY BUSY ROAD. KIA DEALER CLAIMS NO DEFECT IN VEHICLE. *…"~3,200 mi, complaint #1248957
    • "ON TWO OCCASIONS ONE MONTH A PART, WHILE DRIVING MY 2013 KIA SORENTO LX3 THE ENGINE LIGHT WENT ON AND THE CAR WAS UNABLE TO SHIFT RPM'S AND COULD NOT ACCELERATE OVER 15/20 MPH. THE CAR WENT INTO "LIMP HOME" OR SAFETY MODE WHEN TRYING TO ACCELERATE AND MERGE O…"~20,000 mi, complaint #1109826
    • "WHILE DRIVING ON I 81 IN SHENANDOAH COUNTY VA MY KIA STARTED LOSING POWER, LOWING THE SPEED I COULD DO AND THE RPMS RIGHT IN FRONT OF A SEMI TRUCK. IT HAS HAPPENED SINCE THEN AND ACTUALLY BEFORE THEN BUT WAS NEVER AS SCARY. THE DEALERSHIP HAS NOT BEEN ABLE TO…"~103,000 mi, complaint #1678826
    • "The contact owns a 2013 Kia Sorento. The contact stated while driving the vehicle at various speeds, the vehicle loss motive power without warning. The contact coasted the vehicle to the side of the roadway and would be able to restart the vehicle a few minute…"~107,000 mi, complaint #1752381
    • "WHILE DRIVING ON HIGHWAY AND ATTEMPTED TO ACCELERATE MY 2013 KIA SORENTO BEGAN KNOCKING AND LOST OF ACCELERATE POWER AND WOULD NOT ACCELERATE."~131,000 mi, complaint #1516224
  18. #18

    engine head gasket

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2013 Kia Sorento. The contact stated that there was a puddle of oil underneath the vehicle whenever the vehicle was parked. There was a burning fuel odor coming from the engine compartment. The vehicle was taken to a certified mechanic who d…"~40,000 mi, complaint #2073240
    • "I'VE HAD MY OIL CHANGES ON TIME. THEYRE FREE AT MY DEALERSHIP SO IM THERE LIKE CLOCKWORK. I DROVE TO WORK JUST FINE BUT WHEN IT WAS TIME TO GO HOME I NOTICED MY ENGINE WAS MAKING A TICKING NOISE. I TURNED THE CAR OFF AND BACK ON TO MAKE SURE AND IT WAS TICKING…"~86,000 mi, complaint #1579256
    • "THERE IS I RECALL ON THE SAME YEAR MAKE AND MODEL OF MY CAR EXCEPT THE ENGINE THEY SAY IS THE OR CYLINDER AND NOT THE 6 BUT I HAVE HAD A BLOWN HEAD GASKET SINCE I BOUGHT A CAR FROM A DEALERSHIP CERTIFIED PRE OWNED AND STILL PAYING ON IT HOWEVER MY CALL GETS S…"~86,000 mi, complaint #1600688
    • "MY SORENTO OVERHEATED AND I STOPPED THE SORENTO RIGHT AWAY . I TOWED IT TO MY KIA DEALER AND THEY TOLD ME I NEEDED A NEW ENGINE BECAUSE THE HEAD GASKETS WERE BLOWN. I DON'T UNDERSTAND HOW MY 2013 SORENTO THAT I PURCHASED NEW ALREADY NEEDED A NEW ENGINE. I…"~93,000 mi, complaint #1458740
  19. #19

    throttle and pedal

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "HAVE A 2013 KIA SORENTO. PURCHASED USED END OF MAY 2013. WIFE NOTICED AT TIMES THE VEHICLE WOULD STALL OR SHUTDOWN WITH THE ENGINE LIGHT ON. HAPPENED AGAIN 09/11/2013. TOOK IT THE KIA PLACE AND THEY DID THE FOLLOWING: CAUSE: SA153 XMA VQ ECM UPGRADE C…"~14,887 mi, complaint #1009446
    • "WHEN LEAVING A STOP SIGN VEHICLE WENT TO IDLE AND WOULD NOT RESPOND TO GAS PEDDLE. AFTER SHUTTING OFF AND RESTARTING ENGINE LIGHT WAS ON AND CAR DROVE OK. TOOK CAR FOR SERVICE AND WAS TOLD THIS IS A COMMON PROBLEM. THEY DID A SOFTWARE UPDATE AND CLEANED MOT…"~16,000 mi, complaint #1131423
    • "2013 KIA SORENTO LX LOSS OF ACCELERATOR CONTROL. I HAD JUST EXITED A 55MPH BOULEVARD ONTO A 35MPH RESIDENTIAL STREET. AS I ACCELERATED TO THE POSTED SPEED THERE WAS A ?POP?, THE CAR LURCHED, AND THE ENGINE LIGHT CAME ON. THE ENGINE WAS STILL RUNNING BUT THER…"~19,000 mi, complaint #1121108
    • "I BOUGHT 2 BRAND NEW KIA'S AND ONE BEING A 2013 SORENTO IN NOVEMBER 2012. YESTERDAY, ON THE FWY DURING RUSH HOUR I WAS IN THE FAST LANE WHEN MY EMISSION LIGHT WENT ON AND I WAS LOSING SPEED (GOING UP HILL). LUCKILY I WAS ABLE TO MAKE IT TO THE SHOULDER. I T…"~22,000 mi, complaint #999731
    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT MANEUVER TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY TEN MINUTES. THE VEHICLE WAS TURNED OFF AND THE CONTACT WAITED APPROXIMATELY THIRT…"~42,800 mi, complaint #1263760
  20. #20

    engine cooling

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "PER THE MECHANIC, METAL CHIPS IN THE OIL, RADIATOR OVER HEATED AND CRACKED THE ENGINE THIS SOUNDS EXACTLY WHAT WAS RECALLED FOR THE 2.5 ENGINE. .WHILE DRIVING CAR STARTED OVERHEATING"~56,000 mi, complaint #1613215
    • "TWO LEAKING RADIATORS REPLACED IN TWO YEARS, ANTIFREEZE LEAKING IN THE DRIVEWAY; TWO BATTERIES REPLACED IN TWO YEARS.VEHICLE WAS PARKED IN DRIVEWAY IN ALL INSTANCES. WORKING ON GETTING PROOF FOR LAST YEAR."~109,000 mi, complaint #1611424
    • "VEHICLE OVERHEATED ONE TIME AND NUMEROUS ITEMS DAMAGED. I GET ROUTINE OIL CHANGES AND MAINTENANCE. BOLTS BACKED OUT OF ENGINE AND MISTHREADED. NO FIRE, ALTHOUGH I STOPPED DRIVING IT INSTANTLY. HAD TO REPAIR SEVERAL ITEMS. I BELIEVE THIS VEHICLE IS TOO NEW TO…"~110,000 mi, complaint #1544944
    • "The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving 65 MPH, there was smoke coming from the engine compartment. The vehicle was towed to a…"~135,000 mi, complaint #1968002
  21. #21

    software or update

    4 unsafe, 2 annoyance

    6
    incidents

    Commonly reported, insufficient mileage data - n=12, median 18,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE INTERIOR LIGHTS FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED AND THE DEALER DIAGNOSED T…"~12,000 mi, complaint #1146155
    • "ENGINE WENT TO IDLE AT A TRAFFIC LIGHT AND WOULD NOT RESPOND WHEN LIGHT CHANGED TO GREEN, CHECK ENGINE LIGHT CAME ON. I IDLED TO THE SIDE OF THE ROAD , SHUT OFF ENGINE AND RESTARTED IT. IT SEEMED TO BE OK BUT CHECK ENGINE LIGHT WAS STILL ON. CHECK ENGINE LI…"~16,040 mi, complaint #1113756
    • "ENGINE SIMPLY STOPPED WHILE DRIVING RESULTING IN LOSS OF BRAKING AND STEERING CONTROL. ALL INDICATOR LIGHTS ON DASHBOARD CAME ON WHEN THE ENGINE SHUT OFF. COASTED TO A STOP, PUT TRANSMISSION IN PARK AND WAS ABLE TO RESTART THE ENGINE. TOOK THE CAR TO KIA DEALE…"~20,960 mi, complaint #1121187
    • "WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH THE CAR'S ACCELERATOR STOPPED WORKING AND THE ENGINE LIGHT CAME ON. I WAS IN THE LANE NEXT TO THE FAST LANE IN LOS ANGELES. I QUICKLY TURNED ON MY HAZARD LIGHTS AND PULLED OVER ABOUT 5 LANES TO THE SHOULDER. THA…"~29,530 mi, complaint #1039107
    • "TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WHILE THE ACCELERATOR PEDAL WASS DEPRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO B…"~80,000 mi, complaint #1645166
  22. #22

    fuel pump

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "VEHICLE SUFFERS CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE ON HIGHWAY RESULTING IN LOSS OF POWER. DEALERSHIP REPLACED PART. THIS IS A HIGH PRESSURE DIRECT INJECTION ENGINE. ENGINE HAS SUFFERED EXTREME NOISE, VIBRATION, AND HARSHNESS ISSUES SINCE NEW. SUDD…"~24,000 mi, complaint #1005361
    • "CAR WAS PARKED. WENT TO START IT UP TO AND CAR WOULDN'T START. ENGINE KEPT TURNING OVER AND OVER. FIRST FEW TIMES THIS HAPPENED, I WAS EVENTUALLY ABLE TO GET THE CAR STARTED BUT IT WOULD SHAKE, VIBRATE, AND HESITATE WHILE DRIVING. EVENTUALLY, I WENT TO START T…"~71,000 mi, complaint #1285237
    • "JULY 3, 2020 CAR CAUGHT ON FIRE. ENGINE REPLACE 2017. LESS THAN 40,000 MILES ON NEW MOTOR. 2019 HIGH PRESSURE FUEL PUMP RECALLED. IT WAS INSPECTED AND REPLACED."~117,000 mi, complaint #1682653
  23. #23

    key fob and immobilizer

    2 unsafe, 3 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. AFTER SWITCHING INTO THE PARK POSITION AND TURNING THE VEHICLE OFF, THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE DRIVER WAS EVENTUALLY ABLE TO REMOVE THE KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU…"~80,000 mi, complaint #1602302
    • "ON 02/04/2020 DROVE VEHICLE FOR ABOUT 15 MINUTES AND WHEN I PARKED THE VEHICLE, PUT THE AUTOMATIC TRANSMISSION SHIFTER IN PARK, TURNED OFF THE ENGINE AND ATTEMPTED TO REMOVE THE KEY. THE KEY WAS STILL IN IGNITION AND COULDN'T GET KEY TO RELEASE. HAD TO RESTA…"~90,000 mi, complaint #1643606
    • "PARKED VEHICLE IN GARAGE (FLAT SURFACE), PUT IN PARK, TURNED OFF VEHICLE; THE IGNITION KEY WOULD NOT TURN BACK TO THE LOCK POSITION, TURNED BACK ON, STRAIGHTED STEERING WHEEL, TOOK OUT OF PARK, PUT BACK IN PARK, TURNED VEHICLE OFF, PULLED BACK ON STEERING WHEE…"~102,415 mi, complaint #1687374
    • "VEHICLE WAS STATIONARY AFTER PULLING INTO MY GARAGE, TURNED VEHICLE OFF - KEY WOULD NOT COME OUT OF IGNITION, RESTARTED CAR, BACKED UP, PULLED STRAIGHT FORWARD, MADE SURE WHEEL WAS STRAIGHT, PLACED IN PARK, TURNED OFF IGNITION, KEY WOULD NOT COME OUT OF IGNITI…"~104,017 mi, complaint #1700744
  24. #24

    seatbelt and pretensioner

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE TURNING INTO A PARKING LOT DURING INCLEMENT WEATHER CONDITIONS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A METAL POLE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED TO RETRACT. THE CONTA…"~48,000 mi, complaint #1164348
    • "MULTIPLE SEATBELT LATCH FAILURES CAUSING THE BELTS TO NOT PROPERLY LATCH. BOTH FRONT SEATBELTS HAVE FAILED, AND I HAVE 5 BELTS IN BACK THAT I DON'T THINK I CAN TRUST TO WORK PROPERLY. MAJOR SAFETY ISSUE. EVEN WHEN MY VEHICLE WAS UNDER WARRANTY THEY WOULDN'T CO…"~65,000 mi, complaint #1375782
    • "MIDDLE ROW PASSENGER SIDE SEAT BELT WILL LOCKED INSIDE THE SEAT BELT RETRACTOR CAUSING THE SEAT BELT TO BECOME EXTREMELY FRAYED AND UNSAFE FOR USE."~86,000 mi, complaint #1620676
    • "I NOTICED MY REAR SEATBELT HAD A SEVERE TEAR. I TOOK THE VEHICLE TO A CERTIFIED LIA DEALERSHIP TO HAVE THE DAMAGE ASSESSED. THE TECHNICIAN EXPLAINED THAT DUE TO SEATBELTS BEING EXTREMELY DURABLE, THIS WAS THE CAUSE OF A DEFECTIVE SEATBELT RETRACTOR. ONCE THE S…"~96,000 mi, complaint #1673411
    • "THE FRONT PASSENGER SIDE SEAT BELT WILL NOT LATCH. IT DID THIS ONCE BEFORE LAST WEEK AND IT FINALLY LATCHED. LAST NIGHT I COULD.NOT GET THE RED BOTTOM TO COME BACK UP SO THAT IT WOULD LATCH. WE WHERE SITTING IN A PARKING LOT IN SITTING STILL. THE VEHICLE WAS I…"~127,000 mi, complaint #1732521
  25. #25

    tire failure

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ALL 4 TIRES (KUMHO SOLUS KL21 P235/65R17 103T M+S) ON MY 2103 KIA SORENTO ARE SHOWING SIGNS OF CRACKING IN THE SIDEWALL. THE TREAD DEPTH ON THE TIRES IS STILL GOOD. THE CRACKING IS VERY CONCERNING. *TR"~51,000 mi, complaint #1156387
  26. #26

    control module

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I HAVE A 2013 KIA SORENTO THAT I BOUGHT BRAND NEW WITH ONLY 8 MILES ON IT. I WAS AT A STOP LIGHT AND MY CAR LUNGED FORWARD AS IF SOMEONE HIT US FROM BEHIND BUT THERE WAS NO ONE THERE. SO WHEN THE LIGHT TURNED GREEN WE STARTED TO GO AND NOTICED WE HAD NO POWER…"~22,000 mi, complaint #1037219
  27. #27

    driveshaft axle cv

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I HAVE REPEATEDLY CONTACTED KIA CORPORATE AND THE DEALERSHIP REGARDING AN AXLE ISSUE. IT IS THE SAME EXACT ISSUE THAT NHSTA HAS ISSUED A RECALL NOTICE FOR 2014 MODEL VEHICLES. MY AXLE IS IN JEOPARDY OF FRACTURING - COMPANY WILL NOT REPAIR THE ISSUE BECAUSE THE…"~60,000 mi, complaint #1429742
    • "AS I WAS TRYING TO PARK I PUT THE CAR IN REVERSE AND APPLY THE BREAK AND PUT IT DOWN INTO DRIVE AS I DROPPED IT TO DRIVE I HEARD A LOUD BANG. ONCE THE BANG HAPPEN THE FRONT LEFT DRIVER'S TIRE SEIZED UP CAR STARTED ACCELERATED BUT WE'RE NOT GOING ANYWHERE THE R…"~115,000 mi, complaint #1506256
  28. #28

    backup camera

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY 2013 KIA SORENTO BACKUP CAMERA RECENTLY STOPPED WORKING, AFTER RESEARCHING ON THE INTERNET IT SEEMS LIKE A VERY COMMON ISSUE FOR A LOT OF KIA MODELS BECAUSE THE CAMERAS ARE NOT PROPERLY SEALED AND GET CORRODED INSIDE OF THEM. WHEN I SHIFT THE CAR TO REVERSE…"~70,000 mi, complaint #1713114
  29. #29

    fluid leak unspecified

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THERE IS SOME KIND OF FLUID LEAK, POSSIBLY OIL, IN THE ENGINE COMPARTMENT. I DID HAVE VEHICLE CHECKED IN 2020 FOR A RECALL BUT THEY DID NOTHING ABOUT THE LEAK. NOW THE LEAK IS CAUSING ENGINE TO SMOKE AFTER BEING DRIVEN. I KNOW THERE IS AN ENGINE RECALL ON MY V…"~92,000 mi, complaint #1739806
    • "TRUCK WAS LEAKING FLUID. CUT OFF IN THE MIDDLE OF ME DRIVING ON NEW JERSEY PARKWAY. TRUCK WAS ALSO SMOKING."~110,000 mi, complaint #1683468
  30. #30

    infotainment head unit

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "RADIO AND CAMERA SYSTEM SUDDENLY STOPS WORKING. WHEN YOU TURN ON THE AIR CONDITIONER COMES A STRONG ODOR AS "SILICONE" THIS HAPPENS THE FIRST TIME THAT I TURN ON THE AIR CONDITIONER IN THE DAY. THE VEHICLE IS VERY UNSTABLE AND VERY SENSITIVE TO UNEVEN ROADS. S…"~8,500 mi, complaint #1009951
    • "RADIO CUTS ON AND OFF AT WILL. MOSTLY OFF. HEADLIGHTS GO OUT OFTEN. BOTH OF THESE THINGS HAPPEN WHILE MOVING AND WHILE SITTING STILL. IT HAS HAPPENED WHILE DRIVING AND SITTING IN THE DRIVEWAY."~26,000 mi, complaint #1369306
  31. #31

    suspension struts shocks

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THIS CONTACT IS REPORTING ABOUT 2013 KIA SORENTO. I WAS DRIVING SLOWLY AND I HEARD A NOISE. IT SOUNDED LIKE A RUBBING OR POPPING NOSE. I CALLED AND MADE AN APPOINTMENT. I ALSO COMPLAINED ABOUT THE STALLING I FELT WHEN I WAS DRIVING 20-30 MILES AN HOUR. THE MEC…"~9,800 mi, complaint #976068
    • "AT 37,342 MILES THE RIGHT SPRING COIL BROKE AND SHREDDED MY TIRE WHILE DRIVING ON A CITY STREET. I AM GRATEFUL THIS DID NOT OCCUR ON A FREEWAY. THE COST TO REPLACE THE COIL, STRUT , AND TIRE WAS ALMOST $1,000. I CALLED KIA CORPORATE HEADQUARTERS AND WAS OFFERE…"~37,342 mi, complaint #1511872
  32. #32

    timing belt or chain

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ENGINE LIGHT CAME ON CODE WAS SHOW CAM SHAFT SENSOR NEEDED TO BE CHANGED AFTER CHANGING THE SENSOR ENGINE LIGHT WAS RESET. SAME DAY CODE POPPED BACK ON SHOWING SAME CODE. AFTER TALKING TO MULTIPLE REPAIR SHOPS I AM BEING TOLD TO REPLACE THE COMPUTER AND OR TIM…"~17,900 mi, complaint #1680232
    • "KIA SORENTO 2013 88K MILES, GOING DOWN HIGHWAY, LOSS OF POWER, LIGHT CLUNKING NOISE. COASTED TO STOP. TOWED TO A SHOP. THEY SAID TIMING CHAIN NOT LUBRICATED, BROKE AND DESTROYED CYLINDER HEAD. CAN'T GET REPLACEMENT MOTOR BECAUSE OF A FREEZE ON SELLING THESE M…"~88,130 mi, complaint #1384736
  33. #33

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO EQUIPPED WITH KUMHO SOLUS KL21 TIRES, SIZE 235/60/18. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE FRONT END OF THE VEHICLE AND THE STEERING WHEEL STARTED SHAKING ERRATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER. TH…"~14,400 mi, complaint #1009524
  34. #34

    brake pads and rotors

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Brake/taillight on driver side keeps burning out, not as quick as the headlight on the driver side does but I have replaced the taillight on the driver side 4 times already this year "complaint #1771510
    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN EXPLOSIVE SOUND FROM THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE BRAKES AND ROTORS. THE REPAIR LASTED FOR FOUR MONTHS BEFORE THE FAILURE RECURRED.…"complaint #990367
  35. #35

    fuel tank and lines

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WE WERE DRIVING DOWN THE ROAD ONE DAY AND A LARGE METAL PIECE HIT THE BOTTOM OF THE CAR IN WHICH KNOCK THE PLASTIC SHELL COVERING THE FUEL LINE'S OFF I CALLED KIA THEY SAID SO TOLD KIA THIS COULD CAUSE A FIRE KIA SAID SO WE HAVE NOT BEEN TOLD ABOUT IT KIA WAS…"~55,345 mi, complaint #1460958
  36. #36

    interior trim

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The inside paneling on the driver side rear door is detaching from the frame and catching on the rubber seal. It is causing the door to be inoperable and unable to open from the inside causing a safety concern in the event of an immediate need to evacuate."complaint #1905022
    • "The heated seats were turned on high. It was cold outside. Two hours later the occupant got out of the car and discovered blisters on leg from seat heat. Several large blisters from burns. The seat should not be hot enough to burn someone and cause blisters "complaint #1950836
  37. #37

    noise or vibration unspecified

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVE AT SLOW SPEEDS OF ABOUT 5 TO 10 MPH THERE IS A TICKING/SQUEAKING FROM THE RIGHT FRONT. IT GOES AWAY AT HIGHER SPEEDS. I HAVE BEEN IN TO THE DEALER 4 TIME, REPORTED IT TO KIA CORP. AND THE REGIONAL OFFICE CALLED TO TELL ME THEY ARE AWARE OF THE NO…"~982 mi, complaint #979025
  38. #38

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "PARKING BRAKE INTERNAL PARTS RUSTED AND DISINTEGRATED IN ONE BACK WHEEL AND THE PARKING BRAKE INTERNAL PARTS SEVERELY RUSTED ON OTHER BACK WHEEL. ALL IN LESS THAN 8 YEARS UNDER MINIMAL AVERAGE USE. HAD THIS NOT BEEN DISCOVERED DURING ANNUAL SAFETY INSPECTI…"~86,000 mi, complaint #1701401
    • "THE KIA WAS PARKED ON A SLOPING DRIVEWAY, IN PARK AND WITH THE EMERGENCY BRAKE ON. BUT THE VEHICLE ROLLED DOWN ABOUT 10 FEET. BOTH TRANSMISSION AND EMERGENCY BRAKE WERE STILL ENGAGED."~86,600 mi, complaint #1368475
  39. #39

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VEHICLE HAS BEEN WELL TAKEN CARE OF AND IS IN EXCELLENT SHAPE. ONLY 52,000 MILES WHEN THE ABS LIGHT, TRACTION CONTROL, AND DOWNHILL ASSIST LIGHT CAME ON AT THE SAME TIME. WON'T GO OFF AS MANY OTHER OWNERS HAVE ATTESTED TO IN FORUMS ALL OVER THE INTERNET. CAME…"~52,900 mi, complaint #1607460
  40. #40

    starter

    1 stranded, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO NISSAN KIA OF MIDDLETOWN (4961 NY-17M, NEW HAMPTON, NY 10958) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS…"~100,000 mi, complaint #1610496
  41. #41

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE WHILE DRIVING THE VEHICLE IN THE RAIN, THE BATTERY FAILURE WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS POWER STEERING ASSIST. THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION.…"~95,000 mi, complaint #1708818
  42. #42

    suspension arms and bushings

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I JUST HAD TO REPLACE THE LOWER BALL JOINTS IN MY 2013 SORENTO SX WITH ONLY 60,000 MILES ON IT. THEY WERE IN BAD SHAPE, AND MADE NOISES WHEN TURNING CORNERS OR GOING OVER BUMPS. BALL JOINTS SHOULD LAST FAR LONGER THAN THIS. I SEE MANY CANADIAN SORENTOS HAD…"~60,000 mi, complaint #1652300
  43. #43

    ac compressor and refrigerant

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN I BOUGHT THIS VEHICLE I DID NOT REALIZE THAT IT WOULD HAVE SO MANY ISSUES. I THINK IT STARTED IN MARCH OF 2013. I STARTED SMELLING A BAD ODOR WHEN I START MY TRUCK UP AND REALIZED IT WAS COMING FROM THE AC UNIT. HAD IT CHECKED OUT AND WAS INFORMED THAT IT…"~5,000 mi, complaint #1010036
  44. #44

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THIS "GLITCH" HAPPENED TWICE IN ONE WEEK. FIRST, DRIVING OFF FROM A STOP LIGHT AT ABOUT 15-20 MPH THE CAR SEEMED TO BRAKE ITSELF FOR ABOUT A SECOND, LUNGED ME FORWARD AND 30 SECONDS LATER DIED. NO CHECK ENGINE LIGHT. CAR RESTARTED FINE AFTER 3RD TRY. THEN AGAI…"~42,000 mi, complaint #1126460
  45. #45

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RIVERCHASE KIA (2200 US-31, PELHAM, AL) WHERE IT WAS DIAGNOSED THAT THE BRAKE SHIFT INTERLOCK MECHANISM WAS DEFECTIVE AND NEEDED TO…"~33,000 mi, complaint #1474896
  46. #46

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ENGINE WAS REPLACED UNDER RECALL IN OCT 2017. EVER SINCE THEN I HAVE HAD MY ENGINE LIGHT COME ON FOR EVAP LEAKS. IT HAS BEEN TAKEN BACK TO THE DEALER MULTIPLE TIMES AND THEY EITHER SAY THEY FOUND A LEAK AND FIXED IT OR TELL ME THEY CAN'T FIND A LEAK. LIGHT W…"~80,000 mi, complaint #1534270
  47. #47

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING CAR HOME FROM A SHORT TRIP, WE STARTED NOTICING A NOISE THAT SEEMED TO SOUND LIKE A SMALL MUFFLER LEAK. NO LOSS OF POWER OR ANY WARNING LIGHTS WERE APPARENT AT ALL. CONTINUED DRIVING THINKING I COULD HAVE THE HOLE IN MUFFLER FIXED THE NEXT DAY. A…"~150,000 mi, complaint #1481978
  48. #48

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I am reporting a safety defect on my 2013 Kia Sorento (VIN: [XXX] ). Before the failure, the vehicle began experiencing sluggish starting, sputtering during acceleration, stalling when stopped at traffic lights or stop signs, a noticeable fuel odor, and event…"complaint #2153163
  49. #49

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2013 Kia Sorento. The contact stated that after the vehicle was started and left running for a while there was an abnormal plastic burning odor coming from the vehicle. After researching online, the contact did not believe the issue was rela…"~60,000 mi, complaint #1779326
  50. #50

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY VEHICLE HAS GONE INTO "LIMP" MODE TWICE ON THE INTERSTATE AND TWICE IN LOCAL TRAFFIC WITHOUT WARNING. THE LAST TIME WAS YESTERDAY, DECEMBER 30, 2018. THAT MEANS THAT I LOSE ALL POWER TO ACCELERATE BEYOND A LOW LIMIT. IF I PULL OVER AND RESTART THE MOTOR, IT…"~22,457 mi, complaint #1527475
  51. #51

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ALL THE ODOMETER AND ALL THE PANEL LIGHT ARE OUT. YOU CANNOT TRACK THE MILES, GAS AMOUNT, THE HEADLIGHT AND SIGNAL LIGHT ARE OUT AND SPEED WHILE THE VEHICLE IS RUNNING"~80,000 mi, complaint #1468060
  52. #52

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE INTERIOR DOME LIGHT AND VANITY LIGHTS DO NOT WORK AT ALL. IT IS NOT A FUSE AND NOT A BULB. THE HEADLIGHTS ALSO TURN OFF WITHOUT WARNING. I HAVE REPLACED THE BULBS TOO MANY TIMES TO SPEAK OF."~127,000 mi, complaint #1694609
  53. #53

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CONTACT WAS UNABLE TO CORRECTLY DETERMINE HOW FAR AWAY THE VEHICLE BEHIND HIM WAS. AS A RESULT, THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE. THE CONTACT MENTIONED TH…"~4,000 mi, complaint #974321
  54. #54

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • " HAD A PROBLEM WITH MY IGNITION SWITCH, STEERING COLUMN NOT UNLOCKING ON MY 2013 KIA SORRENTO. PUT THE KEY IN, WOULD NOT TURN. FINALLY, I JERKED ON THE STEERING WHEEL BACK AND FORTH, IT FINALLY TURNED. THEN, MY SISTERS 2013 KIA-OPTIMA DID THE SAME THING ABOUT…"~8,000 mi, complaint #999983
  55. #55

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN RIGHT, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A TREE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAG D…"~65,000 mi, complaint #1536477
  56. #56

    transfer case awd

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I PURCHASED MY CAR ON MAY 8, 2012. APPROXIMATELY 2 MONTHS LATER, I BEGAN HAVING TROUBLE WITH A LOUD THUMPING NOISE IN THE FRONT END WHEN ACCELERATING. THIS THUMPING WAS MOST NOTICEABLE AT LOWER SPEEDS. I TOOK THE CAR BACK TO THE DEALER ON SATURDAY, JULY 21…"~3,021 mi, complaint #979524
  57. #57

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "on my 2013 Kia Sorento the driving shift is giving me problems. I have to move the gear stick around more then 3-5 times for the car to actually drive. I can reverse with no problems, but when I put the car on drive, it does not drive, until I move the gear s…"complaint #1777926
  58. #58

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "throttle. I was pulling into a parking space my vehicle started to reved up and took off. I had to slam on the brakes to get stopped. I almost hit a building. this was very frightening for me. i had it towed to a dealership. they stated they could not find any…"complaint #1835764
  59. #59

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "As per a consumer affairs article, hub assembly and wheel speed sensors should be covered by power train and/or relevant warranty that comes with Kia. In 2021, after an oil change, certain sensors on the dashboard started showing up, and the dealership informe…"complaint #2162236
  60. #60

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "We were driving on highway at [REDACTED ADDRESS] was smooth and we had no error/service dash lights illuminated. Suddenly we heard a loud bang and we lost total control of the vehicle. We (hit) slid onlong the concrete highway which prevented the car from flip…"complaint #2020272

NHTSA investigations

Search NHTSA's own recall and complaint database for KIA SORENTO directly.