2011 KIA SORENTO

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    door latch and hinge

    237 unsafe, 30 broken, 5 annoyance

    272
    incidents
    Typical range: 72,000–110,000 mi

    Median 89,500 mi, based on 224 reports (30% had no usable mileage)

    • "1ST INCIDENT 10/2010 - OUTSIDE RIGHT SIDE REAR DOOR HANDLE SNAPS OFF (CHILD LOCK ON INSIDE OF CAR ENGAGED SO YOU CANNOT OPEN DOOR FROM INSIDE AND MAKING IT DIFFICULT TO GET A CHILD OUT OF THE CAR). 2ND INCIDENT 01/17/2014 CAR HAS 35000 MILES NOW - OUTSIDE L…"~12,000 mi, complaint #1033723
    • "DRIVER DOOR ONLY ABLE TO OPEN FROM WITHIN VEHICLE. WILL NOT OPEN FROM OUTSIDE. HAD BEEN WORKING FINE. NO BAD WEATHER. SIMPLY STOPPED WORKING AND WILL NOT OPEN. HAVE NOTICED SIMILAR COMPLAINTS ONLINE FOR SAME VEHICLE."~72,000 mi, complaint #1259776
    • "ON JANUARY, 29TH, 2015 THE FRONT PASSENGER SIDE OUTSIDE DOOR HANDLE REFUSED TO WORK. ON JANUARY, 30TH, 2015 THE REAR PASSENGER OUTSIDE DOOR HANDLE BROKE OFF. ON MAY 24TH, 2015 THE DRIVER DOOR OUTSIDE HANDLE REFUSED TO WORK."~89,549 mi, complaint #1185519
    • "PASSENGER DOOR FRONT AND REAR DON'T OPEN FROM THE OUTSIDE OR INSIDE. SAFETY CONCERN IF WE ARE IN AN ACCIDENT AND CAN'T GET OUT. THIS WAS NOTICED ABOUT 2 MONTHS AGO."~110,205 mi, complaint #1455876
    • "DOORS WILL NOT OPEN FROM OUTSIDE AND THE GAS DOOR WANT OPEN. IT STARTED WITH THE PASSENGER DOOR THEN THE BACK DRIVER DOOR AND NOW DRIVER DOOR. SAFETY ISSUE WHEN CHILDREN IS STRANDED IN CAR AND PARENT CANT GET IN. *TR"~8,452,000 mi, complaint #1066829
  2. #2

    airbag system

    150 unsafe, 1 annoyance

    151
    incidents
    Typical range: 76,000–125,000 mi

    Median 95,500 mi, based on 163 reports (26% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH DOWNHILL IN ICY WEATHER, THE VEHICLE BEGAN TO SLIDE UNCONTROLLABLY UNTIL CRASHING INTO A TREE. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY NOR DID THE HEADREST PRE…"~8,000 mi, complaint #955993
    • ""TAKATA RECALL" MY AIR BAG LIGHT WILL NOT SHUT OFF EVEN WHEN I HAVE MY SEAT BELT BUCKLED! I'M SO WORRIED OVER THIS! IT'S MY ONLY VEHICLE THAT I DRIVE AROUND WITH MY CHILDREN IN IT! WHY ISN'T THIS BEING RECALLED!? DOESN'T MATTER OF I'M DRIVING OR IN PARK. NOT…"~75,000 mi, complaint #1506248
    • "AIRBAG LIGHT WENT ON FOR NO REASON. COIL SPRING IS UNDER RECALL, BUT MINE WAS THE PASSENGER SEAT SENSOR. $2000 TO REPLACE THE SEAT. SHOULD BE COVERED OR BYPASS OPTION OFFERED. I DON'T NEED THE SENSOR."~93,000 mi, complaint #1408687
    • "AFTER CHANGING THE BATTERY THE AIRBAG/SRS LIGHT WILL NOT SHUT OFF. DIAGNOSTIC ERROR CODE IS B1346. THE ARE A NUMBER OF POSTINGS ONLINE ABOUT THIS WITH VERY DISSATISFIED CUSTOMERS. KIA DID A SIMILAR RECALL UNDER: 12V014000. CALLED KIA AND THEY SAID THEY WOU…"~120,000 mi, complaint #1249654
    • "MY ABS, AIRBAG LIGHT IS ON BEFORE. AFTER REPLACING THE CLOCK SPRING THE LIGHTS ARE STILL ON, AND ALSO BOTH MY BACK SEAT BELTS WILL NOT GO DOWN. THE CAR HAS NOT BEEN IN ANY ACCIDENTS"~220,000 mi, complaint #1647184
  3. #3

    transmission automatic

    15 stranded, 119 unsafe, 2 annoyance

    136
    incidents
    Typical range: 15,000–89,000 mi

    Median 34,000 mi, based on 169 reports (15% had no usable mileage)

    • "WHILE COMING TO A STOP, THE VEHICLE DOWN-SHIFTED HARD AND THE ENGINE STARTED TO SPUTTER LIKE IT WAS GOING TO CUT OFF. TOOK TO DEALER AND THEY FOUND P0748- PRESSURE CONTROL SOLENOID "A" ELECTRICAL FAULT. THEY PERFORMED A REPROGRAM OF TSM PER TSB# TRA038. DROVE…"~645 mi, complaint #861015
    • "TRANSMISSION BROKEN FOR THIRD TIME. WE CAN NOW DUPLICATE THE PROBLEM CONSISTENTLY BY PARKING ON AN INCLINE, PUTTING THE [REDACTED ADDRESS] AND ATTEMPTING TO TAKE OFF, THE VEHICLE GRINDS AND THEN SUDDENLY ACCELERATES. WE ARE TAKING VEHICLE INTO DEALER FOR THE 4…"~17,000 mi, complaint #848886
    • "TRAVELING AT 70MPH WITH CRUISE CONTROL ENGAGE, A LARGE "THUD" WAS FELT IN THE CABIN AS IF SOMETHING HAD BEEN HIT. PULL OFF SIDE OF HIGHWAY TO EXAMINE FOR DAMAGE. NO DAMAGE OF ANY KIND WAS NOTED. UPON LEAVING THE SIDE OF THE ROAD, THE ACCELERATION WAS SL…"~28,500 mi, complaint #983234
    • "STARTED NOTICING CHECK ENGINE LIGHT COME ON ON OCCASION. NOTICED CHUGGING AS I CHANGED GEARS. P CODE P0711 WAS FOUND."~80,000 mi, complaint #1235669
    • "WE ARE HAVING PROBLEMS WITH NOT BEING ABLE TO SHIFT OUT OF PARK AND SOMETIMES NOT BEING ABLE TO PUT THE CAR BACK INTO PARK. I HAVE 2 LIGHTS ON THAT SHOWED UP WHEN THIS STARTED. THE TRACTION CONTROL LIGHT AND THE DOWN HILNOT BEING ABLE TO SHIFT FROM PARK OR BA…"~182,051 mi, complaint #1656468
  4. #4

    engine stall or no start

    34 stranded, 88 unsafe

    122
    incidents
    Typical range: 23,500–130,000 mi

    Median 68,000 mi, based on 179 reports (24% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED NUMEROUS TIMES. IN ADDITION, THE PUSH START IG…"~900 mi, complaint #966317
    • "ON 06/15/2015, DROVE MY CAR TO THE BARN, THEN IT WILL NOT START. I THOUGHT IT'S BATTERY PROBLEM. BATTERY IS ONLY 1 YEAR OLD. SO I CHARGED THE BATTERY. DIDN'T WORK. SO I JUMPED IT, IT HAD A HARD TIME STARTING. IT FINALLY STARTED AFTER 3 ATTEMPTS. I GOT A NEW BA…"~32,414 mi, complaint #1200396
    • "CAR STALLS IN TRAFFIC WITHOUT WARNING. RPMS DIMINISH AND POWER IS LOST. WE HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD, TURN OFF ENGINE, WAIT FOR A SHORT TIME, AND RESTART IT. THERE ARE TWO LIGHTS THAT COME ON IN THE PANEL. ONE IS A CHECK ENGINE LIGHT, THE…"~85,000 mi, complaint #1458705
    • "CHECK ENGINE LIGHT ON VEHICLE ILLUMINATED. WHILE DRIVING VEHICLE, THE VEHICLE ENGINE SUDDENLY STOPPED AND VEHICLE TURNED OFF WHILE IN MOTION. DRIVER PULLED VEHICLE TO SIDE OF ROAD AND HAD TOWED TO AUTO SHOP. AUTO SHOP SAID THE ENGINE SEIZED BUT COULD NOT IDENT…"~130,000 mi, complaint #1440075
    • "The contact owns a 2011 KIA Sorento. The contact stated that at first, the vehicle would seem as though it would hesitate or choke before acceleration after being idle. Now, while sitting idle the vehicle would suddenly stall. The contact stated that at first…"~250,200 mi, complaint #1753954
  5. #5

    engine internal

    16 stranded, 69 unsafe, 4 annoyance

    89
    incidents
    Typical range: 63,000–121,000 mi

    Median 100,500 mi, based on 79 reports (44% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT THE AIR CONDITIONER SHUT OFF WITHOUT WARNING, CAUSING THE VEHICLE TO MAKE A GRINDING NOISE, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO NOT…"~2,000 mi, complaint #831080
    • "MY CHECK ENGINE LIGHT CAME ON TWICE WHEN MY GAS WAS LOW AND WHEN I FILLED UP IT WENT OFF. THAT HAPPENED FOR TWO WEEKS. THE THIRD WEEK IT CAME ON AGAIN, BUT MY GAS TANK WAS FULL SO I TOOK IT IN FOR SERVICE. TURNS OUT MY VCM HAD TO BE REPLACED. THEY ALSO STA…"~58,000 mi, complaint #1160059
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE TRAVELING APPROXIMATELY 40 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT SMOKE EMITTED FROM THE ENGINE COMPARTMENT. UPON PULLING THE VEHICLE OVER, IT WAS FURTHE…"~102,000 mi, complaint #1165517
    • "I OWN A 2011 SORENTO (NOT A GDI ENGINE) THAT EXPERIENCED A SPUN ROD BEARING AND ENGINE FAILURE (ENGINE LIMP). MY SONS WERE DRIVING ON THE HIGHWAY IN OUR KIA SORENTO WHEN WITHOUT ANY WARNING, THE ENGINE FAILED. THANKFULLY, MY SONS WERE ABLE TO SAFELY TRANSITION…"~124,000 mi, complaint #1566541
    • "ENGINE MAKING A KNOCKING NOISE AND LEAKING OIL WITH NO OIL LIGHT ON TO INDICATE THAT IT'S A OIL PROBLEM. THE VEHICLE WAS SMOKING POSSIBLE BOUT TO CATCH FIRE SPARKS WAS COMING FROM THE VEHICLE. THE VEHICLE WAS RUNNING AT THE MOMENT"~200,000 mi, complaint #1746494
  6. #6

    lighting exterior

    42 unsafe, 4 broken, 12 annoyance

    58
    incidents
    Typical range: 80,000–138,000 mi

    Median 101,000 mi, based on 53 reports (35% had no usable mileage)

    • "MY CAR WAS OUT OF WARRANTY BY 2 WEEKS. I HAD A PROBLEM WITH THE HEADLIGHTS. I HAD THE DRIVER'S SIDE HEAD LAMP ASSEMBLY REPLACED AND THEN THE PASSENGER SIDE WENT OUT DUE TO A BULB ISSUE IT BURNT OUT. I TOOK THE CAR TO DEALER AND HE SAID IT WAS NOT A KIA BU…"~52,500 mi, complaint #1250350
    • "LOW BEAM HEADLIGHTS KEEP SHORTING OUT EVERY COUPLE MONTHS."~80,000 mi, complaint #1415127
    • "THE LOW BEAM LIGHTING "H11" PIGTAIL IS A MELTED CONNECTOR AND THE LOW BEAM LIGHTING IS GOING OUT CONSTANTLY. WE HAVE REPLACED THE LIGHTS AND THE PIGTAIL TWICE THIS YEAR."~99,999 mi, complaint #1635289
    • "The contact owns a 2011 Kia Sorento. The contact stated while driving at night at an undisclosed speed, the contact was noticed while making a slight turn, the driver’s and passenger’s side headlights stopped functioning as designed. The failure also occurred…"~130,000 mi, complaint #1777093
    • "WHEN TURNING ON THE LIGHTS TO DRIVE AT NIGHT, THEY WILL GO OUT WITHOUT WARNING. WHEN I TURN ON THE HIGH BEAMS, THE SAME THING HAPPENS. AFTER THIS BACK AND FORTH, THE PROBLEM GOES AWAY UNTIL THE NEXT NIGHT. I CANNOT DRIVE THE CAR AT NIGHT NOW. MY MECHANIC IS RE…"~215,458 mi, complaint #1686491
  7. #7

    wiring harness

    41 unsafe, 1 broken

    42
    incidents
    Typical range: 63,500–150,000 mi

    Median 116,500 mi, based on 55 reports (33% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FUSE BOX PANEL UNDER THE DRIVER SEAT DETACHED COMPLETELY, EXPOSING THE WIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES FOR THE SAME FAILURE AND THE FUSE BOX PANEL W…"~1,000 mi, complaint #878086
    • "HEADLIGHTS DONT WORK. KEPT TEPLACING BULBS AND STILL DONT WORK. BRAKE LIGHTS SAME ISSUE, TEPLACE BULBS AND LIGHTS DONT WORK. VEHICLE HAS HAD MULTIPLE PROBLEMS WITH ELECTRICAL. IVE HAD TO REPLACE THE RADIO 3 TIMES, THE ENGINITION HAD TO BE REPLACED. SINCE IVE…"~63,496 mi, complaint #1682585
    • "ALL CONTROLS ON STEERING WHEEL STOPPED WORKING AROUND 120,000 MILES. BLUETOOTH, RADIO CONTROLS AND CRUISE CONTROL. ALL POWER SOCKETS AND USB SOCKET STOPPED WORKING AROUND 110,000 MILES. WHINING SOUND COMING FROM ENGINE AREA WHEN CAR IS ON STARTED AROUND 128…"~110,000 mi, complaint #1510709
    • "MY CAR TURNED OFF ON ME TWICE WHILE DRIVING IT ON THE STREETS, ALL LIGHTS WENT BLACK.THERE WAS CARS BEHIND ME, I WAS SCARED ON GETTING HIT. DEALERSHIP SAID IT WAS A SMART JUNKING BOX CAUSING THE PROBLEM SINCE SOME CABLES HAS CORROSION. THEY HAVE BEEN RECALL ON…"~135,000 mi, complaint #1670472
    • "WIRING IS BAD FOR HEADLIGHTS, MELTED THE HEADLIGHT ASSEMBLY. REPLACED THAT AND THEN IT MELTED THE WIRES CONNECTED TO THE HEADLIGHTS."~200,000 mi, complaint #1523791
  8. #8

    power windows and locks

    27 unsafe, 3 broken, 3 annoyance

    33
    incidents
    Typical range: 59,000–97,500 mi

    Median 78,000 mi, based on 73 reports (12% had no usable mileage)

    • "2011 KIA SORENTO DRIVER SIDE WINDOW STOPPED WORKING INSTANTLY WITHOUT WARNING. WINDOW IS ROLLED DOWN, NO INDICATIONS OF IT GOING BAD. BOUGHT IN MARCH 2010, WENT OUT NOV 26, 2010 IN PARKING LOT. NO ADVERSE WEATHER, NO ADVERSE DRIVING. BARELY ROLL WINDOWS DOWN W…"~3,080 mi, complaint #827698
    • "DRIVERS SIDE,REAR SEAT PASSENGER DOOR LOCK DOES NOT OPEN FROM OUTSIDE OR INSIDE. THE DOOR LOCKS ARE ELECTRICALLY OPENED VIA KEY FOB OPENER. I HAD THIS DIFFICULTY BEFORE BUT HAD BEEN ABLE TO OPEN FROM INSIDE. I AM FEARFUL THAT THE CHILD LOCK ON THE JAMB OF T…"~49,500 mi, complaint #1357391
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LOCK FAILED AND THE DRIVER'S SIDE DOOR COULD NOT BE UNLOCKED FROM THE EXTERIOR, ONLY FROM THE INTERIOR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE V…"~63,000 mi, complaint #1040809
    • "2011 KIA SORRENTO/THE CAR THE LOCK MECHANISM FAILED. THE CAR WILL NOT LOCK WITH THE KEY FOB OR WHEN PUSHING THE LOCKS IN THE DOOR. APPROXIMATE FAILURE WAS 80,000 MILES. TOOK IT TO THE DEALER SAID I WAS OVER MILEAGE FOR THE REPAIR. IT WILL COST ABOUT $800 FO…"~80,000 mi, complaint #1345320
    • "POWER DOOR LOCKS DO NOT LOCK, BY DOOR BUTTON, BY REMOTE KEY FOB OR MORE IMPORTANTLY WHEN THE CAR IS TAKEN OUT OF THE PARK POSITION. DOORS DO SUCCESSFULLY UNLOCK VIA REMOTE, DOOR BUTTON AND WHEN THE CAR IS PUT INTO THE PARKED POSITION. DOORS CAN ONLY BE LOCKE…"~130,000 mi, complaint #1468721
  9. #9

    other

    1 stranded, 20 unsafe, 1 broken, 9 annoyance

    31
    incidents
    Typical range: 64,000–150,000 mi

    Median 80,000 mi, based on 26 reports (58% had no usable mileage)

    • "I WAS DRIVING ON THE MA TURNPIKE LATE MORNING WHEN I LOOKED IN MY REARVIEW MIRROR AND THE VIEW WAS CLOUDY. I WASHED THE REAR WINDSHIELD AND KEPT ON DRIVING. A FEW MINUTES LATER A MAN PULLED ALONG SIDE ME AND SIGNALED THAT I SHOULD PULL OVER. I HAPPENED TO G…"~6,000 mi, complaint #797880
    • "CHROME CRACKING ON DRIVER'S INSIDE DOOR HANDLE CAUSING SEVERE CUT ON HAND WHEN ATTEMPTING TO OPEN VEHICLE DOOR."~65,351 mi, complaint #1356909
    • "SC098XM RECALL HAS BEEN COMPLETED ON MY VEHICLE BUT THE SITE SAYS 'INCOMPLETE'. HOW CAN I GET IT CHANGED? I AM MILITARY STATIONED IN ITALY, I'M GOING TO SHIP THE VEHICLE BACK TO THE STATES BUT ALL RECALLS MUST BE COMPLETED FOR THAT TO HAPPEN. *TR"~80,000 mi, complaint #1663487
    • "I AM ISSUING A COMPLAINT BECAUSE THERE ARE TONS OF REPORTS ABOUT MY MAKE/MODEL CATCHING FIRE AND STEERING ISSUES. I DO NOT FEEL SAFE DRIVING MY CAR, ESPECIALLY WITH MY SON IN THE CAR WITH ME. SOMETHING NEEDS TO BE DONE, OR THESE CARS NEED TO BE DISCONTINUED!"~120,103 mi, complaint #1498601
    • "NHTSA RECALL NUMBER: 15V-626 RECALL DATE: NOVEMBER 6, 2015 FAILED TO CONTACT ME ABOUT THIS RECALL."~200,000 mi, complaint #1308124
  10. #10

    acceleration loss or hesitation

    28 unsafe

    28
    incidents
    Typical range: 1,000–46,000 mi

    Median 16,500 mi, based on 38 reports (22% had no usable mileage)

    • "MY 2011 KIA SORENTO EX 4 CYLINDER HAS HAD A SAFETY ISSUE WITH HESITATION UPON TAKEOFF FROM A STOP SIGN OR ANY STOP. YOU NEVER KNOW WHEN IT WILL ACCELERATE AND I AM VERY CONCERNED IT WILL CAUSE AN ACCIDENT. I HAVE TAKEN IT TO THE LOCAL DEALER MANY TIMES AS IT S…"~1,000 mi, complaint #867536
    • "MY SORENTO WILL HESITATE TO MOVE WHEN THE ACCELERATOR IS PRESSED AND THEN SUDDENLY LURCH FORWARD WITH FULL ACCELERATION FOR A BRIEF TIME. THIS IS AN ERRATIC PROBLEM. DEALERS RESPONSE IS TO WAIT UNTIL IT BECOME CONSISTENT -- MY RESPONSE, I MAY BE DEAD BEFORE…"~3,500 mi, complaint #915120
    • "INCIDENT #1 WHILE TRAVELING 45 MPH CAR LURCHED, AND GAS PEDAL WAS NON-RESPONSIVE. ENGINE WAS RUNNING, BUT NO RESPONSE. ONLY FORWARD MOTION WAS "IDLE" SPEED WHICH WAS NOT ENOUGH POWER TO MAKE IT UP HILL. STOPPED CAR IN MEDIAN. TOWED CAR BACK O DEALER. CHE…"~31,900 mi, complaint #938579
    • "TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE…"~80,000 mi, complaint #1233976
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING. WHEN THE RPMS DECREASED, THE VEHICLE LOST POWER, BUT DID NOT FULLY DECELERATE. AFTERWARDS, THE VEHICLE RESET ITSELF. THE CONTACT DROVE THE VEHICLE TO A BMW ME…"~183,000 mi, complaint #1589346
  11. #11

    brake hydraulics

    24 unsafe, 1 annoyance

    25
    incidents
    Typical range: 11,000–136,000 mi

    Median 50,000 mi, based on 49 reports (40% had no usable mileage)

    • "ON JAN 12,2011 I WAS COMING DOWN MY DRIVEWAY. I TRIED TO APPLY BRAKES AND IT FELT LIKE THEY WEREN'T WORKING. THE DRIVEWAY WAS ICE COVERED SO I JUST THOUGHT IT WAS THE ICY ROADS. THE CAR WOULD NOT SLOW DOWN OR STOP. THE CAR WAS SLIDING TOWARDS THE EDGE OF THE H…"~1,500 mi, complaint #838311
    • "MY 2011 KIA SORENTO EX V6 AWD WAS BROUGHT IN TO A KIA DEALER 15 DAYS AGO TO CHECK ON THE BRAKES, WHICH SEEMED TO HAVE A LONGER THAN NORMAL "PLAY" BEFORE ENGAGING. THE MECHANIC AT THE DEALERSHIP AGREED AND REPLACED THE MASTER CYLINDER. AFTER I BROUGHT IT HOME,…"~9,338 mi, complaint #823690
    • "THIS IS APPROXIMATE FOR THE DATES BUT IF FURTHER PROOF IS NEEDED THEN I AM ON TOP OF IT! NOW MATTER AT HAND...I DROPPED MY 20011 KIA SORENTO BASE XL, AKA MS SILVIA, OFF TO THE KIA DEALERSHIP, ORIGINAL OWNERS OF MS SILVIA, FOR THE 2ND (SECOND) TIME FOR BRAKE I…"~40,000 mi, complaint #957519
    • "TL* THE CONTACT A CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS ENGAGED AND THE GEAR WAS SHIFTED INTO PARK. THE VEHICLE ABRUPTLY MOVED FORWARD AND CRASHED INTO A CEMENT WALL. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IG…"~86,614 mi, complaint #1229412
    • "MY VEHICLE IS GIVING ME RANDOM PROBLEMS WITH MY SUSPENSION AND BRAKE SYSTEM IT RANDOMLY FEELS LIKE IT IS FINE AND THEN RANDOMLY DOES NOT FEEL SAFE TO DRIVE DUE.TO BRAKE CLICKING NOISE THAT YOU CAN HEAR WHERE SHIFT KNOB IS AND WHEN I PRESS BRAKES MY TIRES LOCK…"~160,000 mi, complaint #1651885
  12. #12

    stability and traction control

    20 unsafe

    20
    incidents
    Typical range: 23,000–90,000 mi

    Median 55,000 mi, based on 31 reports (11% had no usable mileage)

    • "MY CAR JUST IMMEDIATELY STARTED SLOWING DOWN AND IT WAS EXTREMELY HARD TO TURN THE STEERING WHEEL AND THE BRAKES WOULD NOT LET ME BRAKE. I ALMOST WRECKED MY CAR. ALSO MY CAMERA JUST STOPPED WORKING AS WELL."~10,000 mi, complaint #1547094
    • "STABILITY CONTROL AND DOWNHILL ASSIST LIGHTS ILLUMINATE WHILE DRIVING. THEN WHEN STOPPED, CAR WILL NOT GO PAST NEUTRAL WHEN TRYING TO SHIFT INTO PARK. ALSO, WHEN DRIVING, THE BRAKE LIGHTS DO NOT WORK IMMEDIATELY WHEN PEDAL IS DEPRESSED. CAR WILL NOT SHIFT OUT…"~23,000 mi, complaint #931730
    • "I WAS ATTEMPTING TO PARK MY 2011 KIA SORENTO IN MY GARAGE WHEN THE DOWNHILL ASSIST AND ELECTRONIC STABILITY CONTROL LIGHTS CAME ON. MY CAR WOULD NOT SHIFT BEYOND NEUTRAL. I HAD TO SHUT OFF CAR WHILE IN 'DRIVE' AND TURN BACK ON, WITH MULTIPLE ATTEMPTS, BEFORE I…"~59,000 mi, complaint #986575
    • "NUMEROUS TIMES OVER THE PAST COUPLE OF MONTHS, BOTH THE ESC AND DBC INDICATOR LIGHTS WILL COME ON AND STAY ON AS I'M ATTEMPTING TO PARK THE VEHICLE. THIS HAS PREVENTED ME FROM SHIFTING THE CAR INTO 'PARK' AFTER PULLING INTO A PARKING SPACE AS I CAN'T GET IT T…"~89,800 mi, complaint #1632471
    • "THE ABS LIGHT, TRACTION CONTROL, AND HILL ACCELERATION CONTROL LIGHTS WOULD COME ON ALL AT ONCE THEN GO BACK OFF. THEN THEY WOULD REMAIN ON BUT WHEN THE CAR WAS TURNED PARKED THEY WOULD BE OFF WHEN THE CAR WAS DRIVEN AGAIN. NOW THEY ARE ON CONTINUOUSLY. I AM…"~150,000 mi, complaint #1456611
  13. #13

    suspension struts shocks

    16 unsafe, 3 broken, 1 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=23, median 65,000 mi, no reliable range below 25 reports.

    • "I BOUGHT MY 2011 SORENTO SX AWD 2 MONTHS AGO AND HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE DEALER HAS ALIGNED THE CAR 3 TIMES FOR PULLING TO THE RIGHT, IT STILL DOES IT. MY BIGGEST ISSUE IS THE VIBRATION AND GROAN SOUND I GET WHEN DRIVING AT 57MPH. THE SOUND…"~2,700 mi, complaint #902247
    • "I HAVE TAKEN MY 2011 KIA SORENTO IN 3 OR 4 TIMES TO SEE IF THEY CAN FIND OUT WHAT IS WRONG WITH THE SUSPENSION. THEY DID A VISUAL INSPECTION AND SAID ALL LOOKS GOOD. THEY HAVE REFUSED TO DO ANYTHING TO MY VEHICLE. THE MECHANIC AGREED WITH ME, ON THE ROUGH RIDE…"~7,000 mi, complaint #900268
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING AT VARIOUS SPEEDS, THE REAR END OF THE VEHICLE WOULD VIBRATE AND SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT THE TIRES NEEDED TO BE REPLACED AND THE SUSPENSION NEEDED TO BE ALIGNED. THE…"~56,000 mi, complaint #1179971
    • "MY STRUTS MAKE MY TIRES POP AT LEAST EVERY TWO WEEKS GOT THEM REPLACED OVER 10 TIMES AND ALSO MY FUEL INJECTORS HAVE BEEN REPLACED AND STILL GIVE OFF A STINKY SMELL IT MAY RESULT IN GETTING ANOTHER CATALIC CONVERTER"~115,000 mi, complaint #1574054
    • "ALL OF THE KIA SORRENTO 2011 SUSPENSION STRUTS, SHOCKS, STRUT MOUNTING [REDACTED PLATE] LEFT NEEDED TO BE REPLACED. IT SOUNDED LIKE LOOSE BOLTS AND THE NOISE WOULD THEN BE A LOUD KNOCKING ESPECIALLY ON ROAD GOING UP AND DOWN HILLS AND TURNS. ALSO HAD TO REPL…"~168,000 mi, complaint #1380242
  14. #14

    alignment and pull

    19 unsafe

    19
    incidents
    Typical range: 0–31,000 mi

    Median 1,000 mi, based on 28 reports (7% had no usable mileage)

    • "2011 KIA SORENTO [XXX], HAVING ISSUES WITH VEHICLE PULLING OFF TO THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS ON VARIOUS ROADS/HIGHWAYS. SAID VEHICLE WAS BROUGHT BACK TO DEALERSHIP SERVICE DEPARTMENT TO LOOK AT ALIGNMENT. SERVICE DEPARTMENT'S WORK RESULTED IN VE…"~854 mi, complaint #787768
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE WOULD PULL TO THE LEFT. THE DEALER READJUSTED THE STEERING WHEEL; HOWEVER, THE VEHICLE BECAME VERY SENSITIVE WHEN THE STEERING WHEEL WAS MOVED. AFTER THE VEHICLE WAS…"~3,800 mi, complaint #865212
    • "BOUGHT CAR ON 4-12-12 HAD 22531 MILES ON IT. FROM TIME OF PURCHASE IT WOULD PULL TO THE RIGHT SEVERELY. WE HAD KIA DEALERSHIP CHECK OUT STEERING PROBLEM. THEY COULDN'T FIND ANYTHING WRONG. THEY CHARGED US FOR AN ALIGNMENT AND SAID CAR SHOULD STIR FINE. ALIGNM…"~22,531 mi, complaint #954801
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS AT VARIOUS SPEEDS. THE VEHICLE WAS…"~50,000 mi, complaint #1200992
    • "VEHICLE HAS A CONSTANT PULL TO RIGHT,EVEN AFTER ALIGNMENT.RUINED A SET OF MICHELIN RADIALS IN 6K MILES. ALSO, RELATED OR NOT, VEHICLE HAS A VERY HARD RIDE FOR IT'S TYPE-HAVE EXPERIENCED REAR WHEEL HOP WHEN EXITING HIGHWAY. *TR"~412,011 mi, complaint #908024
  15. #15

    paint and clearcoat

    8 unsafe, 11 annoyance

    19
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "VEHICLE HAS 5000 MILES ON IT AND IT IS VERY WELL CARED FOR AND GARAGE KEPT. THE STEERING WHEEL COATING BEGAN TO PEEL, WHICH LEADS TO HANDS SLIPPING ON THE WHEEL AND THE LAYERS CONTINUE TO PEEL. NOTE: THIS INVOLVES A KIA SPORTAGE. THE KIA CHOICES DO NOT ALLO…"~6,000 mi, complaint #870299
    • "MY HUSBAND AND I NOTICED THAT PAINT WAS COMING OFF THE ROOF OF MY KIA SORENTO 2011 MODEL AFTER THE CAR WASH. THIS WAS AROUND MID 2017. ON NOV 7, 2017, I TOOK MY CAR TO A BODY SHOP TO INQUIRE ABOUT FIXING THE PAINT DAMAGE. THEY INFORMED ME THAT THEY HAVE SEEN…"~68,000 mi, complaint #1705732
    • "MY PEARL WHITE PAINT IS PEELING IN SHEETS ON THE REAR QUARTER PANEL ON THE DRIVERS SIDE AND IS COMING OFF ALL ALONG EACH SIDE OF THE WINDSHIELD AND IN SPOTS ALL ALONG THE CAR."~104,000 mi, complaint #1728840
    • "THE PAINT (PEARL WHITE) ON THE VEHICLE ON THE SURFACE ABOVE THE WINDSHIELD IS DELAMINATING/PEELING. TWO DIFFERENT BODY SHOPS TOLD ME THAT IT WAS DUE TO A MANUFACTURING DEFECT."~121,000 mi, complaint #1738385
    • "PAINT DELAMINATING CAUSING RUST ON HOOD AND ROOF OF VEHICLE, GRADUALLY GETTING WORSE."~140,000 mi, complaint #1696053
  16. #16

    driveshaft axle cv

    4 stranded, 12 unsafe, 1 annoyance

    17
    incidents

    Commonly reported, insufficient mileage data - n=18, median 84,500 mi, no reliable range below 25 reports.

    • "I BOUGHT A BRAND NEW KIA SORENTO 2011 IN FEBRUARY THIS YEAR. I HAVE 20 000 MILES ON IT AND 2 DAYS AGO WHILE I TRIED TO DRIVE OFF FROM INTERSECTION I HEARD A NOISE LIKE SOMETHING BROKE COMING FROM DRIVER'S FRONT SIDE OF THE VEHICLE AND RIGHT AFTER THAT STARTS T…"~20,000 mi, complaint #807656
    • "RANDOM AND INTERMITTENT DRIVETRAIN SHUTTERING AND VIBRATION - SINCE AUG2019 THE 2011 KIA SORENTO EX AWD HAS EXPERIENCED INTERMITTENT AND SUDDEN SEVERE SHUTTERING AND VIBRATION FROM THE DRIVETRAIN. THE VEHICLE HAS BEEN BROUGHT TO A KIA DEALERSHIP ON 3 OCCASION…"~42,000 mi, complaint #1723759
    • "HAVING TROUBLE WITH SERVICE DEPT OF LOCAL DEALER REGARDING DRIVER'S SIDE AXLE AS IT ENTERS THE DRIVERS SIDE TRANSMISSION CASE. DEALER TELLS ME IT'S NORMAL FOR THIS AMOUNT OF "PLAY" - THEY SAY IT IS DESIGNED THIS WAY FOR GOING OVER BUMPS - DON'T BELIEVE THEM…"~91,000 mi, complaint #1308749
    • "VEHICLE STARTED GRINDING WITH NO PRIOR ISSUES AT A STOP SIGN. WOULD NOT MOVE AT ALL. TOWED TO MECHANIC AND WAS TOLD THAT THE INTERMEDIATE SHAFT HAD BROKEN. FOUND PREVIOUS RECALLS FOR THIS EXACT PROBLEM ON OTHER [REDACTED ADDRESS] 4 CYLINDER MODELS, THE EXACT S…"~150,000 mi, complaint #1337715
    • "The contact owns a 2011 Kia Sorento. The contact stated that while driving 15-20 MPH, the axle popped out of the transmission, and fractured the lower ball joints and steering system. There was an abnormal burning electrical odor coming from the vehicle. The c…"~200,000 mi, complaint #2097061
  17. #17

    abs module

    16 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=21, median 77,000 mi, no reliable range below 25 reports.

    • "ABS LIGHT CAME ON AROUND 120,000 MILES. BELIEVE IT IS CAUSING ISSUES FOR STEERING WHEEL CONTROLS. LIGHT WILL NOT TURN OFF. CLOCK SPRING SENSOR BAD. REPAIRS ESTIMATED AT $2,000. THIS IS A SAFETY ISSUE, WILL AIR BAGS DEPLOY AT ALL???? WHY IS THIS NOT RECALLED???…"~12,000 mi, complaint #1501499
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY. THE DRIVER SIDE BRAKES LOCKED, WHICH CAUSED THE VEHICLE TO SWERVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE A…"~63,000 mi, complaint #1107421
    • "THE ABS/TRACTION SENSOR HAS GONE OUT. SEEMS TO BE A COMMON ISSUE AND KIA WILL NOT COVER IT OR ISSUE A RECALL."~73,209 mi, complaint #1333338
    • "The contact owns a 2011 Kia Sorento. The contact stated while driving 30 MPH, the front tires independently braked on and off quickly. The contact stated that the "Down Hill" symbol, traction control, and ABS warning lights were illuminated. The contact had ta…"~117,757 mi, complaint #1991687
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE WHEELS SUDDENLY LOCKED-UP WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNAWARE IF ALL FOUR WHEELS LOCKED-UP OR JUST THE FRONT WHEELS. THE WHEELS…"~156,000 mi, complaint #1683438
  18. #18

    engine oil consumption

    3 stranded, 13 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=16, median 80,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE AND DISCOVERED THAT IT WAS LOW ON OIL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BEARING WAS FAULTY AND CAUSED AN OIL LEAK. THERE WAS SLUDGE IN…"~55,000 mi, complaint #1369842
    • "AT 68,000 MILES THE OIL PRESSURE SENSOR (PART #94750-37100) FAILED AND CAUSED A SUDDEN AND IMMEDIATE LOSS OF ALL ENGINE OIL. IN THE HALF MILE IT TOOK US TO SAFELY PULL OVER THE OIL PRESSURE LIGHT ACTIVATED AND THE DIP STICK READ BONE DRY. I HAVE RESEARCHED THE…"~68,000 mi, complaint #1282128
    • "The contact owns a 2011 Kia Sorento. The contact stated that when the vehicle was started, the vehicle started shaking. The contact turned off the vehicle and noticed there was oil leaking from the vehicle. The vehicle was taken to an independent mechanic who…"~90,000 mi, complaint #1837540
    • "EVERY TIME I CHANGED THE OIL, I NOTICED IT WAS NOT THE SAME AS USED OIL COMING FROM MY OTHER VEHICLES. ENGINE PROBLEMS STARTED APPROXIMATELY 3 YEARS AGO. I WAS CONSTANTLY CHECKING THE OIL AND NEEDING TO ADD. I TOOK THE VEHICLE TO THE KIA DEALER WHERE WE BOU…"~138,288 mi, complaint #1548088
    • "The contact owns a 2011 Kia Sorento. The contact stated that the “Low Oil Pressure” warning light was illuminated. The contact stated that there was engine oil leaking underneath the vehicle. The vehicle had been taken to a certified mechanic where it had been…"~170,000 mi, complaint #2017403
  19. #19

    key fob and immobilizer

    1 stranded, 12 unsafe, 3 annoyance

    16
    incidents

    Commonly reported, insufficient mileage data - n=19, median 63,000 mi, no reliable range below 25 reports.

    • "TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE VEHICLE WAS EQUIPPED WITH A PUSH BUTTON START/SMART KEY. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO DRIFT FORWARD. THE VEHICLE WAS NEVER SHIFTED INTO PARK BUT DUE TO THE PUSH BUTTON/SMART…"~1,500 mi, complaint #783102
    • "I HAVE HAD PROBLEMS WITH THE "PUSH TO START" FAILING IN OCT. '10, THAT WAS FIXED. DEC. 12, 2011 AM I COULD NOT START MY CAR. THE PUSH TO START DID NOTHING. AFTER TRYING VARIOUS OPTIONS FOR 15 MIN I TRIED AGAIN AND THE CAR STARTED WITH THE PUSH BUTTON AND BR…"~23,000 mi, complaint #895295
    • "OCCASIONALLY AND MORE THAN ONCE, THE REMOTE KEY FOB WILL NOT OPEN THE DOOR AND WHEN IT DOES WILL NOT START THE CAR. SOMETIMES YOU HAVE TO INSERT THE KEY INTO THE FOB HOLDER IN THE CONSOLE FOR THE VEHICLE TO START. IT HAS HAPPENED NOW MORE THAN 5 TIMES TO MY FA…"~59,000 mi, complaint #1059776
    • "I HAVE BEEN EXPERIENCING MULTIPLE ISSUES WITH MY 2011 SORENTO NOT STARTING AT ALL OR ONLY STARTING WITH THE FOB IN THE CHARGER SINCE DECEMBER 2013. MORE RECENTLY I HAVE HAD ISSUES WHERE THE VEHICLE WON'T LOCK OR IT LOCKS AND THEN WON'T UNLOCK UNTIL I AM ABLE…"~69,000 mi, complaint #1068422
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT KEYFOB FAILED TO UNLOCK ANY OF THE DOORS ON THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO NAPLETON RIVER OAKS KIA ([REDACTED ADDRESS], CALUMET CITY, IL 60409) WHERE A DIAG…"~100,000 mi, complaint #1707780
  20. #20

    sunroof

    15 unsafe, 1 annoyance

    16
    incidents

    Commonly reported, insufficient mileage data - n=17, median 74,000 mi, no reliable range below 25 reports.

    • "THE CAR IS A 2011 AND IS ONLY 3 MONTHS OLD HAD JUST PULLED OUT OF A DRIVEWAY AND WAS GOING DOWN THE ROAD WHEN I HEARD A CRACK AND A LOUD POP. AFTER THAT NOISE THE WHOLE SUNROOF FELL IN ON ME AS I WAS DRIVING, ALL OF THE GLASS AND METAL HOLDING THE GLASS. IT S…"~3,000 mi, complaint #802611
    • "REAR SUNROOF SUDDENLY EXPLODED WHILE DRIVING ON I5 NEAR EVERETT, WA. DID NOT SEE ANY TRUCKS OR OBVIOUS SOURCE OF FLYING DEBRIS. UPON EXAMINATION LATER GLASS WAS BULGED OUTWARD. WITH A 6 INCH HOLE MISSING. THE INTERIOR SUN SHIELD KEPT GLASS FROM ENTERING TH…"~59,530 mi, complaint #1474806
    • "THE SUNROOF OF THE VEHICLE EXPLODED WHILE I WAS DRIVING IT ON THE INTERSTATE"~74,000 mi, complaint #1317063
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 80 MPH AND WITHOUT WARNING, THE CONTACT HEARD A LOUD NOISE AND THOUGHT THE TIRE BLEW OUT. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THAT THE SUN ROOF HAD EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER W…"~99,000 mi, complaint #1274207
    • "I WAS DRIVING ON THE HIGHWAY GOING STRAIGHT WITHOUT ANY OBSTRUCTIONS (BRIDGE, ETC.) IN SIGHT. WITHOUT WARNING THE FRONT SUNROOF OF MY CAR EXPLODED, SHATTERING THE GLASS. NO DEBRIS HIT THE CAR TO CAUSE THE DAMAGE. THERE WAS NO CHANGE IN TEMPERATURE THROUGHOUT T…"~156,000 mi, complaint #1501293
  21. #21

    control module

    1 stranded, 12 unsafe, 1 broken, 1 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=16, median 89,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STARTED THE VEHICLE AND THERE WAS A LOUD, UNUSUAL CLUNKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE COMPUTER WAS NOT COMPLETING THE DIAGNOSTIC…"~725 mi, complaint #794669
    • "I WAS TRAVELING ON A HEY, MAKING A LEFT TURN ONTO A MAJOR HEY, WHEN MY CAR WOULD NOT EXCELLERATE. I WAS ABLE TO TURN OFF THE HEY BUT MY CAR WOULD NOT GO OVER FOUR MILES PER HOUR. I HAD IT TOWED TO MY MACHANIC, HE SAID THE PRONGS BROKE OFF THE THING THAT PLUGS…"~12,500 mi, complaint #1549963
    • "THIS IS THE MOST RECENT AND SERIOUS ELECTRIC ISSUE; I DO NOT KNOW THE EXACT DATES OF EARLIER ISSUES. I BELIEVE ALL THESE ELECTRIC ISSUES ARE RELATED. ISSUES BEGAN IN 2010 AFTER THE PURCHASE OF THE CAR. WAS TAKEN TO THE DEALER FOR ELECTRICAL ISSUE AND THEY REPA…"~89,000 mi, complaint #1131057
    • "DROVE TRUCK TO BANK AND NOW THEY ARE TELLING ME THAT MY BCM BODY CONTROL MODULE IS BAD. I HAD A TOW TRUCK DRIVER TELL ME THAT I WAS THE 10TH VEHICLE HE HAS PICKED UP WITH THE SAME PROBLEM. MY VEHICLE WAS STATIONARY IN A PARKING LOT."~130,000 mi, complaint #1598619
    • "SYMPTOMATIC OF PREVIOUS PCM/ECU FAILURE. PCM WAS REPLACED 3 MONTHS AFTER PURCHASING 2011 KIA SORENTO NEW."~165,000 mi, complaint #1373419
  22. #22

    suspension arms and bushings

    12 unsafe, 2 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=17, median 50,500 mi, no reliable range below 25 reports.

    • "CLUNKING NOISE COMING FROM RIGHT FRONT OF CAR WHEN GOING OVER SMALL BUMPS. SEEMS LIKE SOMETHING IS LOOSE AND BANGING AROUND. CAR IS CURRENTLY AT THE DEALER WITH NUMEROUS PROBLEMS. I WILL LIST MORE LATER. *TR"~2,800 mi, complaint #809698
    • "VIBRATION, KNOCKING AND THUMBING NOISE IN THE REAR PASSENGER'S SIDE AND BOTH FRONT WHEELS. DEALER VERIFIED THUMBING NOISE AS LEFT LOWER BALL JOINT WAS LOOSE,REPLACED BOTH BALL JOINT. VIBRATION, KNOCKING AND THUMBING NOISE CONTINUES. RETURNED TO DEALER.…"~50,622 mi, complaint #1217610
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS AND ATTEMPTING TO TURN IN EITHER DIRECTION, THE VEHICLE WOBBLED WITH AN ABNORMAL SOUND COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO BATTLEGROUN…"~99,200 mi, complaint #1677374
    • "LOUD CLANKING NOISE IN FRONT DRIVER SIDE TIRE/SUSPENSION AREA WHEN GOING OVER BUMPS NEW TIRES, AND ALIGNMENT, NEW SHOCKS AND STRUTS, A FRAME BUSHING AND SWAY BAR REPLACED AS WELL, CLANKING NOISE REMAINS."~150,000 mi, complaint #1456578
    • "I MADE A APPOINTMENT FOR KIA SERVICE COMPLAINING THAT THE FRONT AND REAR SUSPENTION R MAKING A NOISE. KIA REPLACE THE FRONT RIGHT SIDE BALL JOINTS AND SAID THE REAR AND LEFT FRONT SUSPENTION ARE WORKING FINE THE CAR STILL SOUNDS VERY LOUD WHEN GOING OVER BUMPS…"~800,000 mi, complaint #1463250
  23. #23

    glass and windshield

    10 unsafe, 1 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=15, median 44,000 mi, no reliable range below 25 reports.

    • "SITTING IN THE DRIVE WAY OPENING THE SUNROOF AND IT SHATTERED ON ME AND MY FAMILY, THE GLASS FELL ON ME AND MY WIFE. THE SEATS WERE SCRATCHED AS WELL AS THE DASH, I ALSO HAD SCRACHES ON MY FOREHEAD AS I WAS LOOKING AT THE SWITCH. THE CAR HAD APROX 400 MILES. T…"~914 mi, complaint #840635
    • "TL-THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATE THAT THE SUNROOF EXPLODED WHILE HE DROVE AT 35 MPH THE FRACTURED GLASS FELL INTO THE VEHICLE AND THE SUNROOF FRONT BAR FELL ON THE CONTACT'S HEAD. THE CONTACT SUFFERED A CUT TO HIS SHOULDER. THE VEHICLE…"~30,000 mi, complaint #1057307
    • "THE TOP BACK GLASS ROOF SPONTANEOUSLY EXPLODED WHILE DRIVING. THERE WAS NO ROAD DEBRIS, OR ANY OTHER MATERIAL NEAR THE CAR, IN FACT THE GLASS FAILED UPWARDS! GLASS PIECES AND SMALL FRAGMENTS FELL ON TOP OF THE ROOF SCREEN. *TR"~44,000 mi, complaint #1174070
    • "GENERAL COMPLAINT-THE MATERIAL ENCLOSING VEHICLE FRONT LIGHTING BECAME INCREASINGLY DIFFICULT TO ALLOW SUFFICIENT LIGHT TO PASS THROUGH. ALL ATTEMPTS TO CLEAN THE SURFACE FAILED, AS IT APPEARED (TO A LAYMAN) THAT THE MATERIAL WAS CHANGING CHEMICALLY. DEALER RE…"~65,000 mi, complaint #1732567
    • "AS I WAS DRIVING HOME AT 35 MPH ACROSS A BUSY BRIDGE IN THE CITY WHAT SOUNDED LIKE A BOMB WENT OFF AND THEN SHARDS OF GLASS POURING INTO THE CAR AND ALL OVER ME. MY SUN ROOF HAD EXPLODED AND FOR NO APPARENT REASON. NO KNOWN CRACKS OR CHIPS WERE EVER PREVIOUSLY…"~131,080 mi, complaint #1614170
  24. #24

    throttle and pedal

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=15, median 24,000 mi, no reliable range below 25 reports.

    • "AFTER USING BRAKES TO SLOW DOWN, ACCELERATOR HESITATES. NEED TO PUSH GAS PEDAL DOWN SEVERAL TIMES BEFORE ACCELERATING (IT BECOMES "DEAD"). HAS OCCURRED AT LEAST 6 TIMES IF NOT MORE. REPORTED IT TO DEALERSHIP TWICE AND THEY ATTRIBUTED IT TO THE FACT THAT IF Y…"~1,500 mi, complaint #915401
    • "ENGINE STALLS WHILE DRIVING, LAST TIME WAS ALMOST IN ACCIDENT 1/23/12 @40 MPH, 3/06/12 @ 50 MPH, 5/24/12 @35 MPH, 9/4/12 @55 MPH. HAVE DEALERSHIP SERVICE RECORDS FOR FIRST THREE INCIDENTS. NEW THROTTLE BODY INSTALLED 3/06/1 IN FLORIDA AT SUNSET KIA IN…"~13,951 mi, complaint #938263
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 60 MPH THE ACCELERATOR FAILED. THE CONTACT STEERED THE VEHICLE TO THE SIDE OF THE ROAD AS IT SLOWED TO A STOP. ONCE THE VEHICLE WAS RESTARTED THE ACCELERATOR RESPONDED AS DESIGNED. THE V…"~24,000 mi, complaint #942487
    • "I WAS DRIVING ON A MAJOR HIGHWAY IN PA, RT. 83 AND MY CHECK ENGINE LIGHT CAME ON. LUCKILY I GOT OFF THE HIGHWAY BECAUSE THE NEXT THING THAT HAPPENED WAS NO POWER WHEN I PRESSED ON THE GAS PEDAL. I GOT IT TOWED TO MY GARAGE AND THEY TOLD ME IT WAS THE ACCELERAT…"~55,900 mi, complaint #1545338
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE DECELERATED TO 10 MPH; HOWEVER, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO TURNER KIA ([REDACTED ADDRESS],…"~116,000 mi, complaint #1507949
  25. #25

    unintended acceleration

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=16, median 38,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN REVERSE AND THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION AND CIRCLED AROUND THE SIDEWALK AND THEN UNCONTROLLABLY TRAVELED ONTO THE LAWN, CRASHING THROUGH A PLASTIC FENCE…"~7,410 mi, complaint #886366
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKES AND REVERSING FROM A RESIDENTIAL DRIVEWAY AT APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED INTO A BUSY STREET WITHOUT WARNING. THE VEHICLE ABNORMALLY ACCELERAT…"~25,000 mi, complaint #950050
    • "The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 2 MPH, the vehicle unintendedly accelerated. The contact stated that she was able to depress the brake pedal to stop the vehicle. No warning lights were illuminated. The vehicl…"~34,000 mi, complaint #1878295
    • "I WAS DRIVING WITH THE CRUISE CONTROL SET AT 70 AND SUDDENLY THE CAR ACCELERATED ON ITS OWN (SOUNDED AS IF SOMEONE HAD FLOORED THE GAS PEDAL). I TAPPED THE BRAKE AND WHEN I LOOKED AT THE DASH MULTIPLE INDICATOR LIGHTS WERE LIT. AFTER TAPPING THE BRAKE THE ENGI…"~42,000 mi, complaint #983144
    • "WHILE DRIVING ON LIGHT, NEW SNOW MY CAR HAD SUDDENLY SKIDDED SLIGHTLY, NO OVER-CORRECTING, I SIMPLY GOT THE CAR BACK IN CONTROL WHEN THE CAR SUDDENLY SHOT FORWARD, STEERING WHEEL SEIZED AND STARTED RACING DOWN THE OPPOSITE SIDE OF THE STREET INTO THE EMBANKMEN…"~48,084 mi, complaint #1138681
  26. #26

    battery and charging

    3 stranded, 3 unsafe, 2 broken

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WE HAVE REPLACED THE ALTERNATOR SEVERAL TIMES IN THE PAST YEAR."~61,000 mi, complaint #1473759
    • "CAR BEGAN TO ACT LIKE IT DID NOT WANT TO CRANK. ONCE I GOT TO DESTINATION, RADIO WENT OFF FIRST, THEN EVERYTHING STARTED DIMMING, THEN IT SHUT OFF. TRIED TO JUMP IT OFF, GOT IT DOWN THE ROAD 1/2 A MILE THEN SHUT OFF AGAIN. TOOK BATTERY OUT AND TRIED TO CHAR…"~105,000 mi, complaint #1160524
    • "THE ALTERNATOR IN THIS VEHICLE HAD DIED NOW 3 TIMES IN THE PAST 4 YEARS, CAUSING THE CAR TO SHUT OFF WHILE DRIVING. THE ALTERNATOR GOES FROM WORKING TO COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED THE CAR HAD AROUND 65,000 MILES. THE SECOND TIME IT HAD ARO…"~130,000 mi, complaint #1595819
    • "ALTERNATOR HAS HAD TO BE REPLACED 4 TIMES IN LESS THAN 2 YEARS... MECHANIC AT PEP BOYS SAID THAT HE HAS SEEN SEVERAL OF THIS YEAR MAKE AND MODEL COME IN FOR THE EXACT SAME PROBLEM..."~260,000 mi, complaint #1647378
  27. #27

    engine head gasket

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "APPROXIMATELY 6 WEEKS AGO MY VEHICLE BEGAN ACTING FUNNY, LIKE IT WANTED TO DIE OUT WHILE DRIVING AND WOULD CUT OUT AT RED LIGHTS. WHEN THE ENGINE LIGHT CAME ON I TOOK IT TO A KIA DEALER AND WAS TOLD THE ISSUE WAS EXHAUST CAM SHAFT AND IT WAS BROKEN OFF /MELTED…"~77,000 mi, complaint #1509575
    • "MY KIA HAS BEEN IN AND OUT OF THE DEALERSHIP REPAIR FACILITY SINCE JULY 1ST 28. I HAVE HAD TO HAVE IT TOWED THERE TWICE. MY ORIGINAL ID COMPLAINT # WITH NHTSA IS NHTSA ID NUMBER: 11142672. I STILL HAVE AN OPEN COMPLAINT WITH KIA THAT HAS BEEN ONGOING. DUE TO…"~77,000 mi, complaint #1516856
    • "I WAS DRIVING IN MY IN MY NEIGHBORHOOD WHEN I CAME TO A STOP SIGN. I WENT TO ACCELERATE AND MY VEHICLE HAD TURNED OFF. I COULDN'T GET IT TO TURN OVER. I WAITED A COUPLE OF MINUTES AND THEN TRIED TO START IT AGAIN AND I WAS ABLE TO GET IT STARTED SO I DROVE IT…"~110,000 mi, complaint #1481180
    • "HEADLIGHT HOUSING HAS BECOME OVERHEATED AND MELTED CAUSING ME TO REPLACE ONE HEADLIGHT AT $900. WHEN IT HAPPENED AGAIN I SPLICED THE NEW HOUSING YET THE BULB KEEPS BLOWING NEEDING REPLACED. THERE IS KNOCKING IN THE ENGINE THAT GETS WORSE WHEN MY SPEED INCREASE…"~135,000 mi, complaint #1474481
  28. #28

    seat mechanism

    5 unsafe, 2 broken

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT ADJUSTER WAS STUCK PAST THE UPRIGHT POSITION AND FAILED TO ADJUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APP…"~53,000 mi, complaint #1218685
    • "THE SECOND ROW SEATS DO NOT CORRECTLY RELEASE OR LATCH."~68,000 mi, complaint #1318953
    • "THE BACK SEAT ON THE DRIVERS SIDE WILL NOT GO BACK TO THE PROPER UPRIGHT POSITION. I PUT DOWN THE SEAT IN ORDER TO TAKE SOME MATERIALS NEEDED FOR MY JOB, WHEN I TRIED TO RETURN BACK TO THE UPRIGHT POSITION IT ONLY WENT SO FAR, NOW WHEN MY SON IS IN HIS CAR SEA…"~73,113 mi, complaint #1264734
    • "HEATED SEAT ELEMENT ON DRIVERS SIDE STARTED ON FIRE. CAUSED DRIVER TO BE BURNT. HEATED SEAT HAD BEEN TURNED ON FOR ABOUT 2 MINUTES. CAR WAS IN MOTION ON CITY STREET."~101,000 mi, complaint #1229570
  29. #29

    timing belt or chain

    2 stranded, 5 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER (ALTOONA COURTESY KIA, [REDACTED ADDRESS], ALTOONA, PA 10602) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN BLEW OFF THE VALVES AND…"~91,000 mi, complaint #1475910
    • "The contact's significant other owns a 2011 Kia Sorento. The contact stated while driving at various speeds, the engine was making abnormal rattling and knocking sounds. There was no warning light illuminated. Additionally, the contact stated that the failure…"~100,000 mi, complaint #1851731
    • "AT 100000 MILES ENGINE HAD MAJOR FAILURE NEEDING TO BE REPLACED HAD MECHANIC INSTALL USED ENGINE WITH 75000 MILES AND THIS ENGINE IS HAVING TIMING ISSUES UNABLE TO GET IT INSPECTED BECAUSE IT WON'T PASS EMISSION TEST"~101,000 mi, complaint #1739351
    • "CAR MAKES A BAD NOISE WHEN STARTING UP. SEEMS TO BE THE TIMING CHOSEN. KIA KNOWS ABOUT IT AND MADE A REPAIR BUT HAS TO BE REPAIRED AT OWNERS COST. THEY SHOULD PAY FOR IT SINCE THEY PUT OUT BAD PRODUCT"~120,000 mi, complaint #1696218
    • "ON THE INTERSTATE THE CAR MISSED & DIED. TRIED TO START AND IT MADE A RATTLING SOUND. A TN TROOPER SD IT SOUNDS LIKE TIMING CHAIN AND WE HAD TO TOW IT HOME 75 MILES $500. A FORD MASTER MECH SD IN 20 YRS HE NEVER SAW THIS B4. OIL LEVEL WAS FULL BUT THE OIL WASN…"~130,000 mi, complaint #1663852
  30. #30

    instrument cluster

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE DASHBOARD FAILED TO ILLUMINATE, CAUSING THE ENTIRE DASHBOARD TO GO BLACK WITH THE EXCEPTION OF THE GLOW PLUG. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALE…"~33,500 mi, complaint #949810
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED AND DIFFERENT WARNING INDICATORS ILLUMINATED, SUCH AS THE ALL WHEEL DRIVE AND CHECK ENGINE. ALSO, THE ODOMETER FAILED AND THE SPEEDOMETER WOULD NOT DISPLAY SPEEDS PA…"~140,000 mi, complaint #1392228
  31. #31

    steering electric assist

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "AT COMPLETE STOP, CAR WOULD NOT SHIFT INTO REVERSE. 1.4 MILES LATER, ATTEMPT TO PARK . THE VEHICLE WOULD NOT SHIFT PAST NEUTRAL. DASH LIGHT ILLUMINATED STEER ASSIST AND DOWNHILL PARK. DEPRESSED EMERGENCY BRAKE AND TURNED VEHICLE OFF WITH GEAR SHIFT IN NEUTRAL.…"~37,000 mi, complaint #933582
    • "ALL ACCESSORIES ON STEERING WHEEL HAVE GONE OUT: RADIO CONTROLS NO LONGER WORK, CRUISE CONTROL DOES NOT WORK, BLUETOOTH CAPABILITY(ANSWERING/ENDING PHONE CALLS) NO LONGER WORKS, AND NOW THE HORN DOES NOT WORK. HAVING A WORKING HORN IS PART OF THE SAFETY EQUIP…"~151,000 mi, complaint #1500024
    • "ALL STEERING WHEEL FUNCTION HAVE STOP WORKING INCLUDING HORN. RADIO, CRUISE AND BLUE TOOTH CONTROLS. DURING A TRIP ON THE HIGH WAY"~188,000 mi, complaint #1628788
  32. #32

    brake booster

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=10, median 41,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY SHIFTING IN THE PARK POSITION BUT SHE WAS UNSUCCESSFUL. THE VEHICLE WAS FINALLY ABLE TO…"~15,000 mi, complaint #942909
    • "I CAME TO A STOP, SUDDENLY THE DASH LIGHTS STARTED FLASHING, AND THE CAR WOULD NOT ACCELERATE. I TURNED THE KEY A COUPLE OF TIMES BUT NOTHING HAPPENED, I TURNED OFF THE RADIO AND THEN TURNED ON MY EMERGENCY FLASHERS. I THEN PUT THE CAR IN PARK AND TURNED THE…"~40,000 mi, complaint #989767
    • "ON 04/16/15 PULLED INTO PARKING SPACE. CAR WOULD NOT GO INTO PARK OR REVERSE. PARKING BRAKE WOULD NOT ENGAGE. WARNING LIGHTS ON DIDN'T MAKE SENSE., ACCESSORIES WOULD NOT TURN OFF. CAR ROLLED W/O HARD DEPRESS TO BRAKE. BRAKE WOULDN'T FULLY ENGAGE (WOULDN'T P…"~41,569 mi, complaint #1177382
    • "I WAS LEAVING A PARKING LOT AND APPLIED THE BRAKES BEFORE ENTERING TRAFFIC. I FOUND THE BRAKE PEDAL VERY HARD TO PUSH WITH VERY LIMITED BRAKING POWER. LUCKILY, I WAS NOT TRAVELING AT A HIGH RATE OF SPEED OR A TRAGIC ACCIDENT COULD HAVE TAKEN PLACE. I DROVE…"~56,575 mi, complaint #1029836
    • "I WAS INFORMED BRAKE LIGHTS WERE NOT ILLUMINATING. ELECTRIC STABILITY CONTROL IDIOT LIGHT SHOWED UP ON DASHBOARD RIGHT BEFORE BEING INFORMED. CAR IS ALSO NOT SHIFTING INTO PARK OR REVERSE. DRIVE GEAR SEEMS OK."~168,000 mi, complaint #1352053
  33. #33

    brake pads and rotors

    3 unsafe, 1 broken, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "I BOUGHT MY 2011 KIA SORENTO PREOWNED CERTIFIED CAR ON 12/07/2012, THE NEXT EVENING 12/08/2012 I WAS DRIVING HOME FROM TOWN AND ABOUT ONE BLOCK BEFORE I GOT TO MY RESIDENCE I HEARD A NOISE LIKE SOMETHING HIT THE BOTTOM OF THE CAR. I THEN TURNED INTO MY DRIVEWA…"~43,326 mi, complaint #957267
    • "MY REAR CALIPER HAS FAILED SHORTLY AFTER REPLACING ALL 4 ROTARS, AND BRAKE PADS. NOW I AM FACING A RATHER EXPENSIVE BILL THAT I CANNOT AFFORD ON A LIMITTED INCOME AS I AM DISABLED. I AM ALSO LUCKY THAT THIS MALFUNCTION DID NOT CAUSE ME TO CRASH THE VEHICLE.…"~128,000 mi, complaint #1527683
    • "HAVE TO REPLACE BRAKES AND ROTORS 2-3 YEAR;. BRAKE CALIPER TWICE; REPLACE HEADLIGHTS AND TAILLIGHTS SEVERAL TIMES PER YEAR; BACK DOOR WON'T OPEN FROM INSIDE OR OUT."~153,000 mi, complaint #1680389
  34. #34

    backup camera

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "REAR CAMERA GOES BLACK OCCASIONALLY WHEN PUT IN REVERSE"~21,000 mi, complaint #1696455
    • "BACK UP CAMERA DOE'S NOT WORK SOME TIMES CAUSES PROBLEM WHEN BACKING UP YOU CAN NOT JUDGE DISTANT BEHIND VEHICLE CAN BE DANGEROUS WHEN YOU CANT SEE IF THERE IS A PERSON WALKING BEHIND YOU. PROBLEM MAY BE IN THE CAMERA LOTS OF THE SAME PROBLEM IS TALKED ABOUT…"~82,000 mi, complaint #1396413
    • "THE BACKUP CAMERA STARTED TO BECOME DISTORTED THEN COMPLETELY STOPPED WORKING"~131,000 mi, complaint #1506809
  35. #35

    noise or vibration unspecified

    4 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "A BANG/THUD HAPPENS WHEN GAS IS APPLIED. SOUND APPEARS TO BE COMING FROM LEFT FRONT ENGINE AREA. CUSTOMER SERVICE REP RODE WITH ME BACK IN 2013, HEARD SOUND, BUT LATER STATED IT WAS "NORMAL". INVOICE STATES NO PROBLEM FOUND. THE CAR WAS RECENTLY TAKEN BACK TO…"~43,151 mi, complaint #1197854
    • "CAR MAKES LOUD ROARING SOUND UPON COLD START. IT IS TYPICALLY THE LOUDEST WHEN IT HAS BEEN LEFT SITTING ALL NIGHT AND AT FIRST START. IT WILL NOT MAKE THE NOISE AFTER THAT UNLESS IT SITS FOR AT LEAST 8HRS.I TOOK IT TO KIA AND THEY EXPLAINED IT WOULDN'T DAMAGE…"~125,000 mi, complaint #1498441
  36. #36

    starter

    3 stranded, 1 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "CAR RAN FINE. DROVE TO STORE. GOT OUT OF STORE. CAR WOULDN'T START. HAD SO.EONE CHECK BATTERY .BATTERY WAS GOOD.12.5 . HAD THEM CHECK THAT WIRES WHERE TIGHT ON BATTERY AND THEY WHERE. STILL NO POWER TO CAR. LEFT CAR AT STORE . CAME BACK NEXT DAY AND CAR STAR…"~13,825 mi, complaint #1614741
    • "PUT KEY IN IGNITION, ALL LIGHTS ON DASH CAME ON AS NORMAL, RADIO CAME ON AS NORMAL, ENGINE DID NOTHING, MADE NO SOUND WHATSOEVER. AFTER SEVERAL ATTEMPTS TO CRANK VEHICLE EVENTUALLY STARTED. AFTER THE 3RD TIME THIS HAPPENING I TOOK IT TO ALL STAR KIA OF BATON…"~23,000 mi, complaint #950806
    • "THE CAR HAD PROBLEMS STARTING AND THE STARTER, ALTERNATOR AND BATTERY WAS FINE. THE DEALER CLAIMS IT WAS A SWITCH AND IT WAS REPLACED. THE PROBLEM KEPT HAPPENING ON OCCASION (2-3 TIMES) IN THE LAST YEAR AND LAST TIME THEY REPLACED THE BATTERY. I BELIEVE THE…"~39,700 mi, complaint #1099548
    • "MY VEHICLE WAS PARKED IN MY DRIVEWAY. HAD DRIVEN DAY BEFORE. WENT TO START AND HEAR CLICKING NOISE LIKE STARTER PROBLEM. CALL TOW TRUCK TO TAKE TO SHOP $92.32. SHORT IN WIRING DOWN BY STARTER ASSEMBELY. REQUIRED REPAIR AND RETEST OF SYSTEM. $311.39"~101,300 mi, complaint #1573022
  37. #37

    transfer case awd

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVEN…"~9,500 mi, complaint #915240
    • "WE WERE DRIVING ON A ROAD AT ABOUT 35 MILES AN HOUR WHEN THERE WAS A LOUD BANG FROM THE REAR END ALMOST SOUNDED AS IF A TIRE HEAD BLOWN UPON BRINGING IT BACK AND DOING TESTS AND CHECKS WE FOUND AT THE REAR TRANSFER CASE OR DIFFERENTIAL WAS TO BLAME. UPON FURTH…"~119,450 mi, complaint #1641014
    • "WHILE DIVING DOWN THE ROAD, THE REAR PASSENGER SIDE GEAR BOX SHATTERED."~170,000 mi, complaint #1525404
  38. #38

    corrosion and rust

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "PLEASE BE ADVISED THIS IS IN ADDITION TO THE FUEL TANK CORROSION PREVIOUSLY REPORTED. THE UNDERSIDE OF THE VEHICLE IS EATEN UP WITH RUST. IT IS AFFECTING THE UNIT BODY AS WELL AS SEVERAL STRUCTURAL MEMBERS OF THE VEHICLE. HAVE SPOKEN WITH KIA AND THEY REFUSE T…"~80,000 mi, complaint #1686853
  39. #39

    engine cooling

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "I WAS DRIVING TO WORK ON A [REDACTED ADDRESS] WITH PEOPLE BEHIND ME. MY CAR MADE A SOUND LIKE A ROCK ROLLING AROUND IN AN EMPTY WATER BOTTLE THEN ALL THE DASHBOARD LIGHTS TURNED ON AND THE ENGINE DIED. LUCKILY I WAS ABLE TO PULL OVER WITH A GREAT DEAL OF S…"~28,788 mi, complaint #1029616
    • "The contact owns a 2011 Kia Sorento. The contact stated while driving 58 MPH, the vehicle shut-off with the engine and oil warning lights illuminated. The contact pulled off the road and had the vehicle towed to an independent mechanic. The mechanic informed h…"~93,407 mi, complaint #1751572
  40. #40

    exhaust system

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2011 Kia Sorento. The contact stated when she first started the vehicle in the morning, while seated in the vehicle she started to smell fumes inside the vehicle; however, after the vehicle had warmed up the fume’s odor went away. After tran…"~150,000 mi, complaint #1798923
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60 MPH, THE VEHICLE DECELERATED. THE DRIVER WAS FLAGGED DOWN BY ANOTHER MOTORIST WHO ALERTED HER THAT FLAMES AND SMOKE WERE VISIBLE UNDER THE VEHICLE NEAR THE TAILPIPE. THE CONTA…"~200,000 mi, complaint #1580647
  41. #41

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I BUCKLED IN MY SEAT BELT AS USUAL ONLY TO FIND WHEN SHIFTING TO DRIVE THE SEAT BELT INDICATOR LIGHT CONTINUED TO FLASH. I CHECKED THE CHILDREN'S SEAT BELT TO MAKE SURE THEY WERE BUCKLED IN AND THEY WERE. I DISCONNECTED MY SEAT BELT AND TRIED TO RECONNECT AND…"~66,500 mi, complaint #1110497
    • "RIGHT SIDED PASSENGER SEATBELT BUCKLE WITH NOT FASTEN/LOCK. CAR WAS STABLE AS WE WERE TRYING TO BUCKLE UP BEFORE WE DROVE."~179,000 mi, complaint #1679455
    • "MY SEAT BELT KEEPS LOCKING ON ME. FORTUNATELY, THUS FAR I HAVE BEEN ABLE TO EVENTUALLY GET IT TO COME LOOSE. SOMETIMES IT IS A LITTLE DIFFICULT TO FASTEN. I'M AFRAID SOMEDAY I WILL NEED TO GET OUT FAST AND WON'T BE ABLE TO. I AM PARKED AND THE CAR IS TURNED…"~231,937 mi, complaint #1704527
  42. #42

    steering rack mechanical

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE TEMPERATURE WAS MINUS 3 DEGREES FAHRENHEIT AND THE PAVED ROAD WAS DRY. THE VEHICLE WAS STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I CROSSED THE INTERSECTION AND WAS GOING ABOUT 25 TO 30 MILES AN HOUR WHEN I COMPLETELY LOST CONTROL OF THE STEERIN…"~54,793 mi, complaint #1158849
    • "THE WHEEL LOCKS WHILE DRIVING IN RAINY PUDDLES. I CAN NOT BAKE ANY TURNS DURING THIS LOCKING AND HAVE TO FORCE THE STEERING WHEEL OUT OF THE LOCK POSITION."~110,000 mi, complaint #1517764
  43. #43

    tire failure

    2 stranded, 1 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I WAS DRIVING ON THE FREEWAY APPROXIMATELY 70 MPH WHEN I HEARD A NOISE THAT SOUNDED LIKE A GOLF BALL HITTING THE REAR PASSENGER SIDE OF THE CAR, IT WAS ACTUALLY MY TIRE POPPING. IT WENT FLAT ALMOST IMMEDIATELY. I TOOK THE FLAT IN TO BE REPAIRED AND THEY COUL…"~5,200 mi, complaint #868208
    • "I WAS DRIVING 70MPH ON A [REDACTED ADDRESS]. I WAS CHANGING LANES FROM THE 2ND LANE TO THE LEFT MOST LANE. THE CAR INFRONT ON ME DECELERATED AT A QUICK PACE, SO I HAD TO MAKE MY LANE CHANGE A LOT QUICKER. AT THIS POINT, THE DRIVER-SIDE FRONT TIRE POPPED AND I…"~10,000 mi, complaint #866128
    • "I WAS ON VACATION FROM FL AND NEAR SAVANNAH, GEORGIA MY TIRE WENT FLAT. I WENT TO A KIA DEALER IN SAVANNAH. THEY TOLD ME THE TIRE COULD NOT BE REPAIRED AND THERE WAS NO WARRANTY EVEN THO THE TIRE ONLY HAD 21K MILES ON IT. I PURCHASED A NEW TIRE($192). APPROX…"~21,749 mi, complaint #872204
  44. #44

    tpms

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL- THE CONTACT 2011 KIA SORENTO. THE CONTACT STATED SHE HAD TAKEN THE VEHICLE TO A TIRE DEALER TO REPLACE FOUR TIRES ON THE VEHICLE. THE MECHANIC INFORMED THE CONTACT THAT THE CORE BETWEEN THE VALVE STEMS AND THE TIRE PRESSURE SENSORS WERE CORRODED AND COULD…"~49,000 mi, complaint #1102503
    • "ON TWO DIFFERENT DATES ABOUT A WEEK APART WE HAD TWO TPMS FAILURES. ON THE FIRST ONE THE TPMS TIRE PRESSURE MONITOR SYSTEM SENSOR LOCATED IN THE PASSENGER REAR WHEEL CRACKED AND WAS LOSING AIR. TPMS SENSOR WAS REPLACED. AROUND A WEEK LATER WHILE MY WIFE WAS TR…"~56,000 mi, complaint #1058786
  45. #45

    ac compressor and refrigerant

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AIR CONDITIONING NOT COOLING PROPERLY.DRAIN AND RECHARGE SYSTEM BY DEALERSHIP,STILL NOT COOLING PROPERLY.DEALER ORDERED A NEW COMPRESSOR.DEALER INSTALLED NEW COMPRESSOR AND RECHARGE SYSTEM. *TR"~30,000 mi, complaint #1009649
    • "AIR CONDITIONER MAKES A CLICKING NOISE WHEN PUT ON MAX. IT WILL EVENTUALLY STOP, BUT IT DOES IT EVERYTIME I TURN ON THE A/C OR CHANGE FROM MAX TO ANOTHER SETTING AND THEN BACK TO MAX."~165,000 mi, complaint #1304412
  46. #46

    cruise control conventional

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CRUISE CONTROL BROKEN FOR 3RD TIME. CRUISE CONTROL DOES NOT WORK, HAS ALREADY HAD CRUISE CONTROL SWITCH REPLACED ONCE. TAKING INTO DEALER FOR THIRD TIME AND IRONICALLY, THE DAY WE PICKED 2011 KIA SORENTO UP TO HAVE THE CRUISE CONTROL FIXED FOR THE SECOND TIME,…"~17,000 mi, complaint #848884
  47. #47

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "DEALER SAID FUEL TANK HAD TO BE REPLACED DUE TO PITTING AND CORROSION. PLEASE NOTE THAT THE SECTION OF THE TANK THAT IS SHOWING SIGNS OF CORROSION AND LEAKING ARE INSIDE THE PASSENGER COMPARTMENT. SPECIFICALLY UNDER THE REAR PASSENGER SEAT. THE VEHICLE WAS AT…"~80,500 mi, complaint #1676556
    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WEST HERR KIA LOCATED AT [REDACTED ADDRESS], ORCHARD PARK, NY 14127 WHO…"~83,000 mi, complaint #1742832
  48. #48

    hv system fault reduced power

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SO THIS MORNING I'M JUST HEADING TO WORK AND MY KIA START A LIMP MODE WHICH IT STOP IN MIDDLE OF A HIGHWAY AND THEIR WHERE KIDS IN THE CAR IT HAS A BUNCH OF LIGHT ON"~137,440 mi, complaint #1553163
  49. #49

    lighting interior

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHEN THE INTERIOR LIGHT SWITCH WAS IN THE AUTO POSITION, THE INTERIOR LIGHTING WOULD NOT TURN OFF. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOS…"~63,800 mi, complaint #1241829
  50. #50

    power steering hydraulic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PURCHASE USED 2011 KIA SORENTO WITH LESS THAN 12,000 MILES FROM DEALERSHIP. CAR WAS MAKING LOUD NOISES 2 DAYS AFTER PURCHASE IN THE FRONT OF THE VEHICLE. TOOK IT IN IT WAS THE POWER STEERING PUMP WHICH NEEDED TO BE REPLACED. AFTER IT'S REPLACEMENT LESS THAN A…"~10,400 mi, complaint #826826
  51. #51

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE STEERING WHEEL BECAME LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (SHOTTENKIRK KIA OF WEST BURLINGTON IN WEST BURLINGTON, IA) WHERE…"~49,563 mi, complaint #1437034
    • "THE PAST TWO WEEKS OR SO, THE LEFT SIDE STEERING WHEEL CONTROLS HAVE NOT BEEN WORKING PROPERLY. THE VOLUME UP BUTTON IS TURNING THE VOLUME DOWN. I HAVE RESEARCHED AND FOUND OUT THAT MANY OTHER PEOPLE WITH ALL TYPES OF KIA VEHICLES ARE HAVING THIS PROBLEM. F…"~102,000 mi, complaint #1459543
  52. #52

    wheel bearing

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "LOUD NOISE COMING FROM RIGHT FRONT WHEEL WHILE VEHICLE DRIVING ON HIGHWAY AND ONCE VEHICLE IS IN PARK ON SIDE OF ROAD. NO INDUCATOR LIGHTS LIGHTS SHOW IN DASH."~54,640 mi, complaint #1528843
    • "MY TIRES FEEL AS IF THEY ARE GOING TO FALL OFF, ALSO EVERY SMALL BUMP I HIT FEELS AS IF I HIT A BIG POTHOLE OR A OBJECT WHEN THAT'S NOT THE CASE AND MY WHEELS POP AS I TURN"~150,000 mi, complaint #1602048
  53. #53

    wheel or rim

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "SOMETHING LOOSE ON RIGHT FRONT WHEEL OF MY 2011 KIA SORENTO. THERE IS A CLUNKING SOUND LIKE SOMETHING IS WRONG. KIA CLAIMS THEY ARE ALL LIKE THAT BUT A NEW CAR SHOULD NOT FALL APART AFTER 3000 MILES. *TR"~3,000 mi, complaint #791666
    • "WHEEL ASSEMBLY APPEARS TO HAVE COMPLETELY GIVEN OUT. VEHICLE TRAVELING AT ~35MPH WHEN IT ROSE SLIGHTLY THEN GAVE OUT. VEHICLE HIT SIDE OF PARKED CAR AND FLIPPED ON TO SIDE AND INTO RETAINING WALL - FULL SIDE CURTAIN AIRBAG DEPLOYMENT. ENTIRE FRONT PASSENGER…"~24,000 mi, complaint #949610
  54. #54

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING DOWNHILL FOR NO APPARENT REASON EVEN THOUGH THE DOWNHILL ASSIST SWITCH IS TURNED OFF, THE CAR STARTS BRAKING BY ITSELF AS IF THE HILL BRAKE ASSIST SWITCH WAS TURNED ON. THIS HAPPENS MOST OF THE TIME AND ALMOST CAUSED A CRASH FROM SOMEONE HITTING…"~3,500 mi, complaint #861626
  55. #55

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT WITH THE AIR CONDITIONER OPERATING, A BURNING AND EXHAUST ODOR ENTERED THE CABIN THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO BAIERL KIA ([REDACTED ADDRESS], WEXFORD, P…"~80,000 mi, complaint #1488306
  56. #56

    climate control module

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO THE AUTO FUNCTION OF THE HEATER/AC NOT WORKING. *SMD THE CONSUMER STATED THE AUTO FUNCTION WORKED FOR ANOTHER SIX MONTHS, AND THEN IT STOPPED WORKING AGAIN. THE DEALER REPAIRED IT FOR THE SECOND TIME. SHORTLY…"complaint #1028243
  57. #57

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MOTOR MOUNTS ARE BROKE. I NEED TO REPLACE 3 OF THEM. THIS ISN'T NORMAL AT ALL. THE CAR HAS NEVER BEEN WRECKED. THE PAINT KEEPS PEELING OFF. I REPAINTED 1 X ON AN AREA, KIA IS AWARE. I TOOK TO THEM AND THEY SAID KIA WASN'T RESPONSIBLE (BUT , I DISAGRE…"complaint #1508568
  58. #58

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Kia states that they do not have the parts for the current recall. Not sure if this has anything to do with any recalls but my check engine light went on in 2023, after paying for diagnostic testing, the mechanic cannot find any emissions leak. And after spa…"complaint #2047889
  59. #59

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The vehicle was parked in a parking log unattended and suddenly caught on fire. The vehicle was driven 15 - 20 minutes before the car was noted of being on fire. The vehicle was known to be leaking oil."complaint #1892646
  60. #60

    fuel pump

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PURCHASED NEW VEHICLE WITH 0 MILES,DROVE 134 MILES ON 2ND DAY AND VEHICLE BROKE DOWN-FUEL PUMP FAILURE.VEHICLE TOWED TO DEALER-AFTER 10 DAYS,VEHICLE WAS READY TO DRIVE HOME. *TR"complaint #1009647
  61. #61

    heater core and blower

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BLOWER MOTOR RESISTOR FOUND NOT TO BE WORKING. WONDERING IF OTHERS HAVE HAD THIS PROBLEM. NO HEAT OR A/C."~70,000 mi, complaint #1380814
  62. #62

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS PARKING MY 2011 KIA SORENTO TO GET TO WORK AND TRIED TO PUT THE GEAR IN REVERSE. THE GEAR WOULD NOT GO PAST NEUTRAL. I WAS ABLE TO PARK BUT HAD TO KEEP THE GEAR IN NEUTRAL AND APPLY THE MANUAL BRAKES. *TR"~21,000 mi, complaint #850495
  63. #63

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHEN HE TOOK HIS FOOT OFF THE ACCELERATOR PEDAL AND LET THE VEHICLE COAST, IT SEEMED AS IF THE BRAKE PEDAL WAS BEING DEPRESSED WHEN TRAVELING BETWEEN 30-40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORI…"complaint #785667
  64. #64

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY KIA SORENTO 2011 MANUAL TRANSMISSION IS JERKING WHILE WE DRIVING OR COMING OUT OF A FULL STOP BUT THIS IS RANDOM, SHES BEEN AT THE DEALER ON 4 OCASIONS BUT THEY CAN NOT FIGURE OUT WHATS WRONG, THE COMPUTER DID NOT ADVISE OF ANY PROBLEM SO WE CONTINUE USING…"~18,000 mi, complaint #874587
  65. #65

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE SUPPORTS HOLDING THE TRUNK LID OPEN NO LONGER HOLD THE LID OPEN. RATHER ALLOW THE TRUNK LID TO FALL CAUSING A DANGEROUS POTENTIAL THREAT OF THE TRUNK LID FALLING ON MY HEAD!"~54,027 mi, complaint #1254378
  66. #66

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "FOUND THE WINDSHIELD WIPERS TO ONLY WORK INTERMITTENTLY WHEN I BOUGHT THE VEHICLE WITH 85,000 MILES ON IT. NOW MY VEHICLE HAS ALMOST 100,000 MILES AND THE WIPERS ONLY WORK ON HIGH AND OCCASIONALLY DON'T EVEN WORK AT ALL WHEN IT RAINS WHEN DRIVING. THIS HAS MAD…"~97,000 mi, complaint #1565340

NHTSA investigations

Search NHTSA's own recall and complaint database for KIA SORENTO directly.