2020 JEEP WRANGLER

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    alignment and pull

    118 unsafe

    118
    incidents
    Typical range: 0–2,500 mi

    Median 500 mi, based on 74 reports (54% had no usable mileage)

    • "WHILE DRIVING THE STEERING HAS A LARGE AMOUNT OF PLAY, FAILS TO HOLD A STRAIGHT LINE, AND REQUIRES CONSTANT CORRECTION. AT HIGHWAY AND INTERSTATE SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE IN THE DESIRED LANE ESPECIALLY AROUND CURVES AND RESTRICTED LANES. S…"~500 mi, complaint #1647244
    • "JUST BOUGHT THIS 2020 JEEP SAHARA JULY 2020 AND THE STEERING IS ALL OVER THE PLACE. YOU MUST FIGHT THIS JEEP TO DRIVE IT ANYWHERE , IF YOU TAKE YOU EYES OFF THE ROAD FOR A SECOND YOU COULD BE IN A DITCH. IT PULLS LEFT. TOOK IT TO THE DEALER WITH 1000 MILES ON…"~1,000 mi, complaint #1684137
    • "WHEN GETTING TO HIGHWAY SPEEDS OR ANYTHING OVER 40MPH. I HAVE TO STEADY PROVIDE FEEDBACK INTO THE STEERING WHEEL. IT IS HARD TO KEEP IT IN THE LANE. I HAVE NEVER HAD A CAR OR ANY OTHER JEEP DO THIS. IT FEELS VERY UNSAFE."~2,500 mi, complaint #1650688
    • "MY JEEP HAS 10000 MI NOW AND ITS BEEN A YEAR I HAVE HAD IT AND THE SWAY ONTJW HIGHWAY HAS GOT WORSE WITH TIME. IT NOW IS WORK TO CONSTANTLY CORRECT THE STEERING WHEEL TO KEEP IT IN MY LANE ON THE HIGHWAY."~3,500 mi, complaint #1693849
    • "The contact owns a 2020 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced a death wobble. The vehicle was taken to the dealer, and the dealer tightened the three bolts on the front end; however, the failure recurr…"~14,500 mi, complaint #1816188
  2. #2

    instrument cluster

    90 unsafe

    90
    incidents

    Commonly reported, insufficient mileage data - n=15, median 69,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the vehicle was started, and the instrument panel failed to function as intended. The contact stated that the instrument panel displayed a black screen. The vehicle wa…"~33,800 mi, complaint #2068531
    • "The contact owns a 2020 Jeep Wrangler. The contact stated while driving at approximately 25 MPH, the instrument panel darkened and became inoperative. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined t…"~76,000 mi, complaint #2087503
    • "The contact owns a 2020 Jeep Wrangler. The contact stated that while her son was driving approximately 55-65 MPH, the instrument panel and the turn signal lights became inoperable. The driver pulled over to the side of the road. The driver was able to drive to…"~105,000 mi, complaint #2135478
    • "The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument cluster failed to operate as designed. The contact stated that the instrument cluster was black at start-up, preventing the gauges or safety features infor…"~119,000 mi, complaint #2173419
  3. #3

    steering electric assist

    47 unsafe

    47
    incidents
    Typical range: 0–1,500 mi

    Median 500 mi, based on 34 reports (46% had no usable mileage)

    • "THE STEERING IS VERY LOOSE AND EXTREMELY DANGEROUS ON THE HIGHWAY. WHILE DRIVING ON THE HIGHWAY, IT IS EXTREMELY DIFFICULT TO STEER STRAIGHT. I HAVE TO MAKE LARGE STEERING WHEEL ADJUSTMENTS JUST TO REMAIN IN THE LANE. DRIVING THIS JEEP IS VERY UNSAFE AT HIG…"~650 mi, complaint #1609208
    • "THE STEERING IS LOOSE AND HAS PLAY IN THE STEERING WHEEL. IT IS DIFFICULT TO KEEP THE JEEP GOING STRAIGHT BECAUSE YOU CONSTANTLY HAVE TO MAKE STEERING CORRECTIONS. THE 'DEAD ZONE' PLAY IN THE STEERING WHEEL HAPPENS WHILE STOPPED AND DRIVING."~1,000 mi, complaint #1623177
    • "MY 2020 JEEP WRANGLER JLUR HAS A DEAD SPOT IN THE STEERING WHEEL THAT IS ABOUT 1.5 TO 2 INCHES OF STEERING TURN WITH NO RESPONSE. IT IS VERY HARD TO KEEP IT FROM OVER STEERING ESPECIALLY AT SPEEDS MORE THAN 50 MPH. I HAVE TO CONSTANTLY MAKE MICRO-ADJUSTMENTS…"~2,700 mi, complaint #1724892
    • "BOUGHT THIS SATURDAY JULY 18TH 2020. THE STEERING IS VERY DANGEROUS. IT TAKES [REDACTED ADDRESS]. DRIFTS SIDE TO SIDE. YOUR CONSTANTLY TRYING TO KEEP IT STRAIGHT. I NEVER THOUGHT JEEP WOULD HAVE THIS KIND OF HORRIFIC VEHICLE LEAVE THERE PLANT. LOTS AND L…"~10,000 mi, complaint #1678751
    • "The contact owns a 2020 Jeep Wrangler. The contact stated while driving 50 MPH, the service shifter warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. On another occasion while driving 45 MPH, the vehicle los…"~35,000 mi, complaint #1874251
  4. #4

    steering rack mechanical

    41 unsafe

    41
    incidents
    Typical range: 0–1,000 mi

    Median 500 mi, based on 26 reports (45% had no usable mileage)

    • "DRIVING AT ALL SPEEDS VEHICLE CONSTANTLY WONDERS FROM LEFT TO RIGHT SOMETIMES WHEN CORRECTING FROM ONE DIRECTION TO THE OTHER IT WILL PUT YOU IN THE OTHER LANE. VERY DANGEROUS WHEN ON TWO LANE OR UNEVEN ROAD AGAINST ONCOMING TRAFFIC. TOOK BACK TO DEALER TWICE…"~500 mi, complaint #1666834
    • "MY JEEP IS ALL OVER THE ROAD, I CAN HARDLY KEEP IT BETWEEN THE LINES. IT ZIGS, IT ZAGS, THE STEERING WHEEL HAS A 30 DEGREE DEAD SPOT. I TOOK IT IN TO THE DEALER AND THEY CLAIMED THEY REPLACED MY STEERING BOX. THAT DID NOTHING TO FIX THE PROBLEM. THIS JEEP IS…"~2,800 mi, complaint #1715388
    • "NEW JEEP JLU HAS DANGEROUS WONDERING WHEEL (EXCESSIVE WHEEL PLAY). NEED TO TAKE BACK TO THE DEALER. SEEMS MANY ONLINE ARE HAVING THIS ISSUE. I ALMOST GOT INTO AN ACCIDENT DRIVING ON THE HIGHWAY LAST NIGHT WITH MY FAMILY."~4,500 mi, complaint #1676354
    • "WHEN DRIVING THE VEHICLE ON THE HIGHWAY, THE VEHICLE WANDERS EXCESSIVELY SIDE TO SIDE OFTEN EXCEEDING LANE LINES. IT IS EXTREMELY DIFFICULT TO MAINTAIN LANE OF TRAVEL AT ANY SPEED OVER 30 MPH. THERE ARE INCHES OF PLAY IN THE STEERING WHEEL ROTATION. WHEN BRAKI…"~4,600 mi, complaint #1711118
    • "The contact owns a 2020 Jeep Wrangler. The contact stated that while driving approximately 50 MPH, the vehicle shuddered and was difficult to maneuver. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to…"~45,500 mi, complaint #2178027
  5. #5

    other

    16 unsafe, 7 annoyance

    23
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "SUN VISOR ATTACH PIVOT POINT BROKE. PASSENGER SIDE IN OCTOBER AND THE DRIVERS SIDE 0N 03/29/2021. THIS IS SOMETHING THAT WILL HAPPEN OVER AND OVER AGAIN. VERY BAD DESIGN. IT HAPPENED WHEN I WAS DRIVING INTO THE SUN AND I LOWERED MY VISOR AND THEN THE PLASTI…"~4,500 mi, complaint #1737186
  6. #6

    fuel tank and lines

    18 unsafe, 2 annoyance

    20
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2020 Jeep Wrangler. The contact stated that when the vehicle was started, there was an abnormal gasoline odor detected. The contact inspected the vehicle and became aware that gasoline was dripping underneath the vehicle. The vehicle was ta…"~50,200 mi, complaint #1985011
    • "The contact owns a 2020 Jeep Wrangler. The contact stated that there was a strong fuel odor inside and outside of the vehicle. There was no warning light illuminated. The contact stated that the fuel odor had become stronger over time. The vehicle was taken to…"~84,000 mi, complaint #1882423
    • "The contact owned a 2020 Jeep Wrangler. The contact stated that there were strong fumes coming from the vehicle, causing the contact to sustain severe headaches and nausea. The contact had gone to the Doctor's Office, where blood work was completed. The contac…"~134,959 mi, complaint #2179627
  7. #7

    suspension struts shocks

    16 unsafe

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle was shaking violently. No warning lights were illuminated. The contact stated that the shaking was extremely violent, and the vehicle was uncontro…"~103,000 mi, complaint #2137642
  8. #8

    sunroof

    11 unsafe, 1 broken, 2 annoyance

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2020 Jeep Wrangler. The contact stated the front driver’s and passenger’s side sun visors would fall independently. The contact stated the sun visors were to remain upright. The contact took the vehicle to the local dealer and was informed t…"~37,660 mi, complaint #1835089
    • "The contact owns a 2020 Jeep Wrangler. The contact stated while driving approximately 35 MPH, and at various speeds, the driver's side visor detached and struck the contact on the face. The contact stated that the visor startled her, causing her to swerve the…"~46,000 mi, complaint #1919990
  9. #9

    engine internal

    12 unsafe, 1 broken

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owned a 2020 Jeep Wrangler. The contact stated that while her husband was driving at approximately 65 MPH, she noticed a burning odor in the vehicle's cabin, and the sway bar warning light illuminated. The husband looked out of the driver's window…"~51,000 mi, complaint #2124517
    • "The contact owns a 2020 Jeep Wrangler. The contact stated while driving 35 MPH and decelerating while approaching a stop light, there was misfire coming from the engine, and the traction control activated, causing the brakes to become inoperable. The check eng…"~124,000 mi, complaint #2086037
  10. #10

    wiring harness

    1 stranded, 11 unsafe, 1 broken

    13
    incidents

    Commonly reported, insufficient mileage data - n=13, median 60,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2020 Jeep Wrangler. The contact stated that after starting the vehicle, the instrument panel went blank. The vehicle was taken to a dealer where the failure was acknowledged; however, the contact discovered upon investigation that the vehicl…"~46,000 mi, complaint #2025213
    • "The contact owns a 2020 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the heated steering wheel was no longer functioning as needed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined…"~52,000 mi, complaint #2057959
  11. #11

    engine cooling

    2 stranded, 10 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WAS DRIVING ON THE HIGHWAY THEN IT STARTED MAKING A WEIRD SOUND. PULLED OVER TO PARK AND BRAND NEW CAR STARTED OVER HEATING. WITH ONLY 500 MILES, I HAD TO GET IT TOWED. I HAVE NOT HEARD AN UPDATE AND HAVE NO ETA. I HAVE NOT HAD IT FOR OVER A MONTH."~524 mi, complaint #1680401
    • "The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in…"~30,791 mi, complaint #1798573
    • "The contact owns a 2020 Jeep Wrangler. While the contact’s daughter was driving at an undisclosed speed, the engine temperature gauge became extremely elevated. The vehicle was towed to an independent mechanic, where it was discovered that the coolant reservoi…"~64,000 mi, complaint #2236266
    • "The contact owns a 2020 Jeep Wrangler. The contact stated that while stopped in traffic, she observed a revving sound coming from the engine compartment. The message that the engine was overheating was displayed, and the temperature gauge remained on H(Hot). T…"~80,000 mi, complaint #2080831
    • "The contact owned a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the engine temperature gauge was increasing. The engine overheating warning light illuminated, the vehicle was turned off, and the contact exited the vehicle…"~96,000 mi, complaint #2221235
  12. #12

    engine stall or no start

    1 stranded, 10 unsafe, 1 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "VEHICLE INTERMITTENTLY DOES NOT TURN BACK ON AFTER ENGINE SHUTS OFF DURING NORMAL ELECTRONIC START SYSTEM OPERATION. ENGINE SHUTS OFF WHEN NEARLY AND AT A STOP. WHEN RELEASING THE BRAKE PEDAL, THE ENGINE DOES NOT TURN BACK ON. THERE HAVE BEEN THREE OCCURRENCES…"~800 mi, complaint #1691506
    • "FOR THE THIRD TIME IN SIX MONTHS, OUR 2020 WRANGLE UNLIMITED HAS BEEN AT THE DEALER TO ATTEMPT TO FIX A SIGNIFICANT CHIRPING SOUND COMING FROM THE SERPENTINE AREA. THEY HAVE ALREADY REPLACED THE TENSIONER PULLEY TWICE AND IT'S ACTUALLY WORSE. SO FAR, FOR THE…"~2,000 mi, complaint #1670313
    • "THE NEUTRAL AUTOMATIC START/OFF SWITCH WAS ACTIVATED AS I WAS STOPPED AT A RED LIGHT. VEHICLE SUDDENLY TURNED OFF AND JERKED AS I WAS PROCEEDING TO GO ON A GREEN LIGHT AND VEHICLE DID NOT WANT TO TURN BACK ON UNTIL 20 MIN LATER."~14,900 mi, complaint #1741042
    • "The contact owned a 2020 Jeep Wrangler Rubicon. The contact stated that the battery and engine lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that while driving up a hill at 30 MPH, the…"~80,000 mi, complaint #2094330
  13. #13

    transmission manual clutch

    1 stranded, 10 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I BELIEVE THE VEHICLE CLUTCH FAILED AND THE VEHICLE LOST FORWARD PROPULSION. PRIOR TO THE LOSS OF CLUTCH PRESSURE AND PROPULSION, A STRONG BURNING SMELL WAS NOTED COMING FORM THE VEHICLE, FOLLOWED BY SMOKE. THE VEHICLE WAS IN MOTION, GOING THROUGH STOP AND G…"complaint #1662087
    • "I have a 2020 JL Rubicon with manual transmission and 15,970 miles on the vehicle. I have taken it into my local dealer twice for clutch recall issues, the latest in November 2021. 3 weeks later my clutch failed in the middle of a [REDACTED ADDRESS]; there was…"complaint #1787734
    • "Clutch pedal intermittently sticks when pressed to the floor. If you press and hold the clutch to the floor and release it slowly you can feel it bind up. 3 things normally happen. #1. It will stick to the floor #2. It will stick for a short time and as you ra…"complaint #1838061
    • "Shifter cables on my 2020 Jeep Wrangler have fallen off FIVE times leaving me unable to shift the car or drive it and it is necessary to pull over or coast over to the side of the road wherever I may be. The inability to shift is accompanied by a terrible burn…"complaint #1855254
    • "I was driving my 2020 Jeep Wrangler Sahara with 34,950 miles on it on the night of 12/13/2022 along I 89 in New Hampshire at a steady 65mph in 6th gear in the far-left lane. Suddenly the tachometer started soaring towards the redline. Before it hit redline, th…"complaint #1867014
  14. #14

    control module

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle abruptly stopped and failed to move. The contact stated the engine was running, but the vehicle failed to respond. The contact stated that her ten…"~102,000 mi, complaint #1951478
  15. #15

    infotainment head unit

    3 unsafe, 5 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 Jeep Wrangler. The contact stated while the vehicle was being operated, the digital screen blacked out and then showed a blue screen while shifting into reverse. The failure occurred occasionally. No warning light was illuminated. In ad…"~38,000 mi, complaint #2048642
    • "The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the infotainment system screen was blank. The contact stated that the failure persisted. There was no warning light illuminated. Additionally, the contact stated that upo…"~56,000 mi, complaint #2056826
  16. #16

    transmission automatic

    1 stranded, 7 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "BRAND NEW JLUR FIRST ROAD TRIP, GOT LESS THEN 500 MILES OUT OF CO INTO HAYS,KS. VEHICLES HAS LEES THEN 5000 MILES, WAS PASSING A VEHICLE AT 68 MPH. LOST ALL FORWARD GEARS, GOT A CODE FOR VALVE BODY SILENOID HIGH VOLTAGE. JEEPCARES DID NOTHING FOR A TOW. IT'S…"~5,000 mi, complaint #1729512
  17. #17

    battery and charging

    3 stranded, 4 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "ON 8/3/2020 WITH 300 MILES BATTERY IS DEAD. ON 8/13/2020 TOOK TO DEALERSHIP AND FOUND NOTHING. 8/13 ENGINE DIED AT A SIGNAL AND RADIO SHUTS DOWN. JEEP IS FINE FOR 9 DAYS WITHOUT ENGINE LIGHT ON. 8/24 ENGINE LIGHT RETURNS ON. 8/25 ENGINE DIES AT A SIGNAL,AND T…"~589 mi, complaint #1690164
    • "The contact owns a 2020 Jeep Wrangler. The contact stated that upon entering the vehicle, she noticed that the auto start light was illuminated, and the vehicle failed to start. The contact stated that she noticed that during cold weather the auto start featur…"~30,000 mi, complaint #1898426
    • "The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undetermined speed, the vehicle stalled. While using the Stop/Start feature, the vehicle stalled while in drive. The vehicle was restarted. The contact stated that several unkno…"~45,000 mi, complaint #1845629
  18. #18

    wiper and washer

    4 unsafe, 3 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE FRONT WINDOW DEFROSTER ONLY BLOWS AIR ONTO THE WINDSHIELD IN MIDDLE AND MOST OF THE PASSENGER SIDE. I GET NO AIR FLOW TO DRIVER SIDE. I TOOK IT INTO THE DEALER AND THEY CHECKED 3 OTHERS ON THEIR LOT AND THEY HAD THE SAME PROBLEM."~5,000 mi, complaint #1741542
    • "FRONT WINDSHIELD FAILS TO DEFROST DURING COLD DRIVING CONDITIONS, ALLOWING SNOW/ICE TO BUILD UP, DIRECTLY IMPACTING THE DRIVER'S ABILITY TO SEE CLEARLY OUT THE FRONT WINDSHIELD. VEHICLE WAS IN MOTION, BUT HAS ALSO HAPPENED WHEN PARKED WAITING TO TRY AND DEFRO…"~5,500 mi, complaint #1715957
  19. #19

    seat mechanism

    4 unsafe, 2 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "FRONT PASSENGER SEAT RELEASE HANDLE SEPARATED FROM CABLE. SEAT WILL ONLY MAINTAIN THE SLID FORWARD POSITION IT WOULD BE IN FOR ALLOWING ACCESS TO BACK SEATS."~950 mi, complaint #1681144
    • "AS I MOVED THE PASSENGER SEAT FORWARD TO ALLOW ACCESS TO THE BACKSEAT I HEARD PLASTIC BREAK. THE SEAT WILL NOT GO BACK IN IT'S UP RIGHT AND LOCKED POSITION. THE SEAT MOVES FREELY FORWARD WHEN BREAKING AND BACKWARDS WHEN ACCELERATING. THE VEHICLE IS UNDER WARRA…"~4,919 mi, complaint #1710463
  20. #20

    airbag system

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact’s daughter owned a 2020 Jeep Wrangler. The contact stated that while his daughter was driving at an unknown speed, another vehicle crashed into the front passenger’s side of the vehicle and another vehicle crashed into the front driver’s side of th…"~15,000 mi, complaint #1845298
    • "The contact owned a 2020 Jeep Wrangler. The contact stated while the contact's wife was driving at an uncertain approximately 45-90 MPH, another vehicle merged in front of the contact causing the driver to swerve and the other vehicle crashed into the front d…"~61,000 mi, complaint #2060495
  21. #21

    brake hydraulics

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but failed to respond. The brake pedal was depressed multiple times however still failed to respond. The vehicle proceeded to dr…"~50,000 mi, complaint #2014464
  22. #22

    glass and windshield

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE REAR WINDOW ABOVE THE SWING GATE BLEW OUT ON THE HIGHWAY. JUST SUDDENLY EXPLODED OUTWARD WITH NO WARNING. TRAVELING 70MPH ON HIGHWAY IN GOOD WEATHER 80 F SUNNY DAY"~3,000 mi, complaint #1680465
  23. #23

    suspension arms and bushings

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2020 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE PULLED TO THE RIGHT. WHILE PARKED, THE FRONT PASSENGER SIDE OF THE VEHICLE LEANED DOWNWARD. THE VEHICLE WAS TAKEN TO AUTONATION JEEP ([REDACTED ADDRESS], INGLEWOOD, CO) W…"~1,700 mi, complaint #1609949
    • "2020 JEEP WRANGLER UNLIMITED RUBICON. THE DRIVER SIDE CONTROL ARM BRACKET ON MY FRONT AXLE IS NOT WELDED ON ONE SIDE. THE WELD MISSED THE BRACKET ALL TOGETHER. THERE IS A RECALL FOR SOME 2020S, BUT MINE IS NOT LISTED. JEEP TOLD ME SINCE MINE IS NOT LISTED, THE…"~5,000 mi, complaint #1644487
    • "VEHICLE WOBBLES OVER 70 MPH SPEED LIMIT IS 75. GETS WORSE OVER UN EVEN ROAD OF SPEED BUMP AT ANY SPEED. FEEL LIKE THE WHOLE JEEP IS GOING COME APART. ALSO WHILE DRIVING THE SCREEN JUST GLITCH EVERY 10-SECOND. IT GETS WORSE USING CARPLAY"~5,200 mi, complaint #1687705
  24. #24

    abs module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING L…"~1,832 mi, complaint #1643246
  25. #25

    backup camera

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BACK UP WARNING SYSTEM IS MALFUNCTIONING. WHEN THE CAR IS PUT INTO REVERSE, A CONSTANT LOUD TONE STARTS. THIS IS A SAFETY ISSUE AS IT MASKS ALERTS WHEN THERE IS SOMEONE OR SOMETHING ACTUALLY BEHIND THE CAR. DEALER SAYS THIS IS NORMAL. HOWEVER, THIS DID NOT…"~8,000 mi, complaint #1691230
  26. #26

    corrosion and rust

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Aluminum body and paint bubbling and showing corrosion on doors, hood, and hinges. I called jeep but they are saying that the issue is only on the Gladiator, which is not accurate. It's also on the Wrangler Sport that I have, and they don't want to fix it. Wh…"complaint #1997057
    • "Multiple areas of my jeep are starting to rusting and corroding. Jeep knows there are issues and are doing nothing about it. Not only is it unsightly but rust also compromises the structural integrity of the body of the vehicle. "complaint #2018378
    • "1. Corrosion which is a Jeep/Mopar known issue - paint bubbles on the aluminum doors/hinges. No recall/fix. 2. Death Wobble: Also known as loosing control to steer the car. This is a huge issue with all stock and this has not been addressed yet. There are a lo…"complaint #2049042
    • "I am reporting significant premature rust on my 2020 Jeep wrangler. The rust is visible on all four doors and the hood. The vehicle has been properly maintained, regularly washed, and has not been exposed to unusual or extreme environmental conditions that wou…"complaint #2118688
  27. #27

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ON 4 OCCASIONS, THE VEHICLE DEMONSTRATED SUDDEN UNINTENDED ACCELERATION. ALL EVENTS OCCURRED WHILE COMING TO A GRADUAL STOP APPLYING THE BRAKES NORMALLY. EACH TIME, THE VEHICLE ENGINE SUDDENLY REVVED HIGH AND SHOT FORWARD [INTO AN INTERSECTION ONCE THROUGH A…"~3,000 mi, complaint #1685136
    • "AS SLOWING DOWN TOWARDS A RED LIGHT AT APPROXIMATELY 5 MPH THE ENGINE SUDDENLY REVVED UP . PRESSED BRAKE TO FULL (AGAIN, NO FOOT ON GAS), ENGINE CONTINUED REVVING AT HIGH RPM. JEEP LURCHED FORWARD THREE TIMES AND REAR ENDED CAR IN FRONT WAITING AT THE LIGHT…"~3,400 mi, complaint #1649079
  28. #28

    interior trim

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "One side of the The visor on the drivers side continues to fall out. Seems it’s a compression based design. "complaint #1852909
    • "The sun visors on my Jeep wrangler are broken. I have reviewed several forums and believe this is systemic issue among Jeep Wranglers. Although not a major safety concern, I believe it could create a dangerous situation on the road. Apparently, these sun visor…"complaint #2029525
    • "Sun visor loose and falling out while driving, obstructing driver's vision, causing safety concern"complaint #2101356
  29. #29

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2020 JEEP WRANGLE JL WITH LESS THAN 3000 MILES WILL PERIODICALLY LOSE ACCELERATION AND NOT GO PAST 3 GEAR. THIS HAS HAPPENED MULTIPLE TIMES AFTER DRIVING FOR A BIT AND ATTEMPTING TO ACCELERATE FROM A RED LIGHT OR STOP SIGN. I HAVE NOTICED IF YOU TURN OFF T…"~2,500 mi, complaint #1683117
  30. #30

    door latch and hinge

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "RIGHT HAND LATCH FOR SOFT TOP RELEASES ONCE YOU PASS A SEMI TRUCK WHEN YOU ARE DOING OVER 70MPH OR HIT A BUMP IN THE ROAD TRAVELING INTO THE WIND."~1,750 mi, complaint #1732368
    • "BONDED INTRUSION BAR SEPARATED FROM DOOR SKIN. SEPARATION CAUSES RUBBING/CHAFFING/NOISE WHEN DOOR IS OPERATED AND WAS WHAT ALERTED ME TO THE PRESENCE OF THE ISSUE. TAKEN TO DEALERSHIP AND WAS TOLD THE DOOR MUST BE REPLACED IN ORDER TO FIX THE ISSUE. THIS EXACT…"~5,000 mi, complaint #1634191
  31. #31

    evap system

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My jeep wrangler is currently having a very strong of fuel and when the ac is on the smell is very strong inside the cabin i came across a article stating that alot of 2020 jeep wrangler with 2.0L motors were recalled because of the same issue but my car was n…"complaint #2219802
    • "Absolutely terrible gasoline vapor filling the inside cabin of the vehicle causing burning eyes, nausea and feeing ill. Checked for fuel, leak, leakage recall, while there was one it wasn’t including our VIN, however, after inspection and repair, it is the exa…"complaint #2238117
  32. #32

    fuel pump

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it an…"complaint #1927711
    • "I have been on multiple wait lists to have the recall correction for the HPFP, but the dealers I have contacted in the Fresno area have told me they have not received the parts to make the correction. I’ve been on these waitlists for well over a year with no u…"complaint #2024989
  33. #33

    hv system fault reduced power

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Loss of power. Vehicle went into limp mode. Codes P00AF, P24B1 and P1DB1. Vehicle only has 28,500 miles and is having constant electrical issues. "complaint #2048107
    • "On 4/28/26, my 2020 Jeep Wrangler Sahara Unlimited suffered a catastrophic high-voltage system failure, causing the vehicle to completely shut off at highway speeds on a live road. Stuck on the highway for nearly 3 hours at around rush hour blocking one lane o…"complaint #2209091
  34. #34

    paint and clearcoat

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Bubble paint appeared on all the car doors including the truck door as well as the engine door and the windshield frame driver corner. I went to south bank dealer in Ottawa and the took pictures many time and they say approved and never call. And then they say…"complaint #1897539
    • "There is significant paint bubbling around all the door hinges and on the hood as well. This poses a concern because the areas are increasing in size as well as a safety issue as they’re around the door hinges. This Jeep was sold to us in Sept 2022 with these…"complaint #1984785
  35. #35

    power steering hydraulic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Check engine, ABS, Sway Bar lights came on. Service shifter and suspension warnings. Loss of power steering almost caused me to drive off road at 30 MPH."complaint #1869563
    • " Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out t…"complaint #1966502
  36. #36

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I PURCHASED THIS NEW 2020 JEEP IN DECEMBER 2019; THE JEEP NOW HAS ABOUT 800 MILES ON IT. WHEN DRIVING THE VEHICLE AT ANY SPEED THE JEEP WILL DART TO THE LEFT INTO ON-COMMING TRAFFIC WITH NO WARNING AND FOR NO APPEARANT REASON. THE FASTER THE SPEED THE MORE R…"complaint #1654299
    • "I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the…"complaint #1815127
  37. #37

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY VEHICLE IS NOT SUBJECT TO THE SAME RECALL AS OTHER JEEPS BUT HAS THE SAME STEERING VIBRATION DAMPENER DEFECT. AFTER HITTING A BRIDGE SEAM ACROSS THE HIGHWAY OR A POTHOLE THE WHEEL AND STEERING COLUMN SHAKE UNCONTROLLABLY FORCING ME TO SLOW AND ATTEMPT TO GE…"~8,000 mi, complaint #1726518
  38. #38

    transfer case awd

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "This started in May. The rear locker light came on by it self while driving, and at one point, service locker light was also lit up. I wanted to make the appointment but the light went out so I continued driving. In June, It came back on so I made an appointme…"complaint #1761448
    • "While driving on the freeway at 75mph in 2wd the rear axle locker comes on by itself. You will press the button to disengage it and it will just blink. Sometimes it will release, but will turn back on by itself. This is not safe and left my vehicle in a compro…"complaint #1842963
  39. #39

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving on the highway merging on a bridge before entering a tunnel, there was a car in from of me that was rolling slow. My Forward Collision Warning did not go off when the car was in front of me but when the car was about 3-4 car lengths away and was…"complaint #1869068
  40. #40

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The AutoPark sensors, ( Park Collision Warning), in my 2020 Jeep Wrangler randomly triggers and engages AutoPark. The false triggers randomly occur when the vehicle is in reverse. The condition occurs at very low speed after the brake is touched. The false tri…"complaint #1751072
  41. #41

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2020 Jeep Wrangler. The contact stated that the wife was driving the vehicle at 20 MPH when the vehicle's rear-wheel lock activated without any warning. The vehicle was driven home. The vehicle has not been repaired but the dealer was notif…"~24,994 mi, complaint #1809393
  42. #42

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Driving on the interstate with cruise control set at 79 mph (dash has digital indicator of cruise control speed, as well) and the vehicle kept accelerating upwards of 90 mph without touching the buttons or gas. Then speed would drop/deceleration would occur in…"complaint #1785229
  43. #43

    differential

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My vehicle had been experiencing loud acceleration as well as difficulty while driving. Upon taking the vehicle to the dealership where purchased they informed me the rear differential on the vehicle was starting to fail. They informed me they had ordered the…"complaint #2032637
  44. #44

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE CHASSIS VIBRATION AT ROUGHLY 83 MPH AND 2100 RPM IN GEAR 7. VIBRATION SEEMS BE COMING FROM CENTER OF VEHICLES BASE NEAR GEAR SELECTOR. IT IS MORE NOTICEABLE UNDER LOAD. VIBRATION ECHOS THROUGH VEHICLE WITH A HARMONIC SOUND."complaint #1684903
  45. #45

    emissions aftertreatment

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Premature failure of the Particulate Matter Sensor - Mopar (68297518AA)"complaint #1957691
  46. #46

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The 2.0L Turbo engine suffers from premature failures. Jeep issued a TSB over leaking around the water pump, but did not notify owners. My engine overheated due to low coolant (there's no low coolant warning), and the temperature gauge proves to be unreliabl…"complaint #2238143
  47. #47

    ev drive unit or inverter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving on the highway, the check engine light illuminated. Approximately 5 to 10 minutes later, the battery warning light came on. Upon exiting the highway and coming to a stop at an intersection, the automatic engine Start/Stop system engaged and shut…"complaint #2234540
  48. #48

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE WINDSHIELD DEFROSTER DOESN'T REACH THE OUTER PORTIONS OF THE WINDSHIELD WHICH RESULTS IN DANGEROUS DRIVING CONDITIONS IN COLD WEATHER. I HAVE TO TURN THE HEAT ALL THE WAY ON HIGH AND THE FAN ALL THE WAY UP TO THE POINT WHERE IT IS HURTING MY EYES AND IT S…"complaint #1726900
  49. #49

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When driving at below freezing temperatures at night during snow storms, snow/ice will accumulate on and completely cover the headlight lenses rendering the headlights unusable. This is a problem primarily for vehicles with LED headlights. The problem happens…"complaint #1785074
  50. #50

    mirror

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Driving on I-35 North (Texas) in the morning requires driving directly into the sun rise. I utilize my sun visor daily in order to maintain a safe view of the road, where people are frequently driving over 80 miles per hour. One morning on the way to work, I p…"complaint #1796764
  51. #51

    software or update

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "RECEIVED FCA NOTICE FOR EMISSIONS RECALL Y68 ON MY JEEP WRANGLER. WHY DOES THIS NOT SHOW UP ON YOUR WEBSITE?? CODE IS LW142704 FOR PCM SOFTWARE UPDATE - Y68"complaint #1814535
  52. #52

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; TH…"complaint #1700980

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP WRANGLER directly.