2019 JEEP GRAND CHEROKEE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    infotainment head unit

    22 unsafe, 1 broken, 14 annoyance

    37
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "RADIO NOT WORKING PROBLEM WITH U CONNECT , CAR PARKED IN DRIVEWAY"~6,661 mi, complaint #1625052
    • "WHEN USING THE VIEW SCREEN FOR NAVIGATION I CONTINUE TO GET WEATHER ALERTS FOR LOCATIONS THAT 100S MILES AWAY FROM ME. WHICH MAKE ME LOOK DOWN AT THE SCREEN TO TOUCH THE OK BUTTON TO GET BACK TO THE NAVIGATION. THE FEATURE TO TURN OFF WEATHER ALERTS IS NOT P…"~20,000 mi, complaint #1667933
    • "THE SCREEN THAT DISPLAYS RADIO AND NAVIGATION AND REAR BACKUP CAMERA FREEZES UP AND CAMERA WILL NOT DISPLAY. THE SYSTEM DOES THIS INTERMITTENTLY AND WILL POWER ITSELF OFF AND ON. SOMETIMES IT WILL NOT REBOOT UNLESS I STOP, PUT THE VEHICLE IN PARK, TURN OFF THE…"~25,000 mi, complaint #1741547
  2. #2

    transmission automatic

    2 stranded, 22 unsafe

    24
    incidents

    Commonly reported, insufficient mileage data - n=22, median 13,500 mi, no reliable range below 25 reports.

    • "ON STARTUP WHEN COLD. TRANSMISSION IS WEIRD HARD SHIFTS. SEEMS TO NOT KNOW WHAT GEAR TO BE IN. SUDDEN STOP IN TRANSMISSION BETWEEN 1ST. AND 2ND. GEAR.VEHICLE AT 1300 MILES TOOK TO DEALER THEY TEST DROVE ONE MILE (1) ADVISED ME OF TSB REPORT FROM JEEP IN MOTION…"~1,300 mi, complaint #1545472
    • "TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. WHILE DRIVING 72 MPH, THE CONTACT HEARD AN ABNORMAL BANG NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND WAS DRIVEN TO TALLAHASSEE DODGE CHRYSLER JEEP RAM FIAT ([REDACTED ADDRESS], TALLAHASSEE…"~3,300 mi, complaint #1613917
    • "VEHICLE TRANSMISSION IS VERY SPOTTY .. IT JERKS AND HARD TO GET FROM ONE GEAR TO THE NEXT. THERE'S A MAJOR ISSUE WITH THE TRANSMISSION. THIS OCCURS EVERYDAY"~10,000 mi, complaint #1694478
    • "RECENTLY SUBMITTED A CLAIM. HAD TO TOW TO MY DEALERSHIP AND WAS JUST NOTIFIED THAT THE TRANSMISSION IS ALSO MALFUNCTIONING. I HAVE NOTIFIED MY DEALER IF THESE EXACT RECALLS AT THIS WEBSITE FOR THIS MAKE AND MODEL AND THEY ARE TELLING ME IT DOES NOT APPLY TO MY…"~16,244 mi, complaint #1707218
    • "VEHICLE STALLING AND JUMPING WHEN SWITCHING GEARS"~28,000 mi, complaint #1747439
  3. #3

    abs module

    1 stranded, 22 unsafe

    23
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "AFTER GOING THROUGH AN AUTO CAR WASH THE BRAKES FAILED AND THE CAR ROLLED INTO A POLE WHILE PULLING UP TO A VACUUM STATION ABOUT 50 YARDS FROM THE EXIT. I BELIEVE THE ABS SYSTEM NOTIFIED THE CAR THAT IT WAS IN A SLIDE BECAUSE THE REAR WHEELS CONTINUE TO ROTAT…"~7,500 mi, complaint #1640298
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was turned off, the ABS module failed to turn off and drained the battery. The vehicle failed to start, and the contact was left stranded. There were no warning lights illu…"~20,000 mi, complaint #1891959
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the ABS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that pa…"~169,000 mi, complaint #2148035
  4. #4

    engine stall or no start

    1 stranded, 17 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=20, median 12,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING ON THE HIGHWAY, IT BEGAN BEEPING THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE SHUT OFF. I TRIED TURNING TURNING THE VEHICLE OFF AND BACK ON, BUT AS SOON AS I PUT IT INTO DRIVE THE CHECK ENGINE LIGHT CAME BACK ON AND THE CAR STARTED BEEPING AGA…"~5,700 mi, complaint #1610509
    • "MY 2019 JEEP GRAND CHEROKEE WILL INTERMITTENTLY NOT START. I WILL PUSH THE BUTTON AND IT REVS UP BUT DOES NOT TURN OVER. THIS LASTS FOR ABOUT 10 MINUTES AND THEN WILL START. THIS HAPPENS ABOUT ONCE A WEEK. THE CAR ALSO STALLED UNDERWAY TWICE THIS PAST SUMMER.…"~7,500 mi, complaint #1707588
    • "VEHICLE HAS SHUT OFF WHILE DRIVING 3 SEPARATE TIMES. THE LAST TIME WAS DOING [REDACTED ADDRESS]. SUDDENLY LOST ALL POWER TO THE ENGINE. ON PRESSING THE THE MOTOR REVVED UP BUT THERE WAS NO TRANSMISSION ENGAGEMENT EVEN THOUGH THE VEHICLE WAS STILL IN DRIVE.…"~11,300 mi, complaint #1685290
    • "WHILE DRIVING DOWN A ROAD, AT 30MPH, IT ALL OF A SUDDEN STALLED OUT. POWER STEERING STOPPED WORKING, ENGINE WAS DEAD, IT SAID ON DASH TO "SHIFT INTO PARK". I MANAGED TO PULL INTO A PARKING LOT. PUT IT IN PARK. TURNED IT OFF, THEN ATTEMPTED TO RESTART, IT WOULD…"~26,572 mi, complaint #1699194
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated while reversing, the vehicle lost motive power and stalled before independently shifting to park(P). There was no warning light illuminated. The vehicle was towed to the dealer where the battery w…"~46,000 mi, complaint #1827544
  5. #5

    brake hydraulics

    15 unsafe, 1 annoyance

    16
    incidents

    Commonly reported, insufficient mileage data - n=13, median 40,000 mi, no reliable range below 25 reports.

    • "WE LEASED A NEW 2019 JEEP GRAND CHEROKEE LTD ON FEBRUARY 1, 2019. AROUND THE BEGINNING OF APRIL WE NOTICED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED FURTHER THAN WHEN IT WAS NEW TO STOP THE VEHICLE. EACH WEEK IT WAS GETTING WORSE TO THE POINT WHERE NOW IT GOES…"~600 mi, complaint #1562206
    • "TL* THE CONTACT LEASES A 2019 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ACCELERATING FROM A STOP, THE PRECEDING VEHICLE STOPPED SUDDENLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING…"~23,000 mi, complaint #1562056
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while pulling into a parking space and pressing the brake pedal the braking system malfunctioned causing and the vehicle accelerated forward and crashed into two parked vehicles. No injuries…"~40,000 mi, complaint #1972606
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while shifted in drive, the check engine warning light, the start/stop button, the auto part disabled, the ABS and traction control, stability control, and tire pressure monitor warning light…"~60,000 mi, complaint #1867040
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated after the dealer had performed the recall repair under NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); the brakes started making an abnormal squealing sound while driving the same da…"~68,408 mi, complaint #2219126
  6. #6

    control module

    14 unsafe, 2 annoyance

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "STOP/START SYSTEM WARNING LIGHT WHEN THE CAR WAS STATIONARY AT A TRAFFIC LIGHT THE CAR TURNS OFF AT STOP LIGHT AND DOES NOT RESTART AS IT IS SUPPOSED TO WHEN THE ACCELERATOR IS PUSHED. ALL ITEMS ON THE SHIFT INDICATOR BEGIN TO FLASH. CAR MUST BE TURNED OFF AN…"~3,000 mi, complaint #1571388
    • "TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE FAILED TO IMMEDIATELY SHIFT INTO DRIVE OR REVERSE. IN ADDITION, THE DASHBOARD COMPUTER MALFUNCTIONED. AFTER THE COMPUTER SELF RESET, THE VEHICLE WO…"~6,700 mi, complaint #1699770
    • "IN JUNE OF 2019, I PURCHASED THE VEHICLE NEW. ABOUT THE 3,414 MILE MARK, I HAD MAJOR ELECTRICAL ISSUES. WHILE DRIVING THE CAR, ALL OF THE WARNING MESSAGES STARTED FLASHING ACROSS MY DASHBOARD. THE CAR BECAME SLUGGISH AND FELT LIKE IT WAS GOING TO STOP RUNNING.…"~11,400 mi, complaint #1711867
    • "MULTIPLE ISSUES: 1) LOSS OF POWER WHILE DRIVING. HAD TO COME TO A FULL STOP WHILE IN TRAFFIC AND RESTART THE CAR. 2) DOORS WOULDN'T LOCK ANY MORE. 3) BATTERY DRAINED WITHIN 24HRS AND REQUIRED JUMP START. DIAGNOSIS: FAULTY TIPM, CURRENTLY BEING REPLACED. CAN…"~32,000 mi, complaint #1717913
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that upon parking the vehicle, an alarm sounded. The contact stated that the failure persisted. Additionally, the contact stated that the power door locks were engaging and disengaging independent…"~96,000 mi, complaint #2077383
  7. #7

    other

    11 unsafe, 5 annoyance

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving my 10 year old son to school. We hopped in our Jeep in the garage. Pushed the start button and my son smelled something that was burning. I backed out of the driveway and then my son said there is smoke coming out of the center counsel. I pul…"complaint #1803034
    • "2019 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-426. THE CONSUMER REQUESTED CONFIRMATION THAT THE VEHICLE WAS SAFE TO DRIVER WITHOUT HAVING THE RECALL COMPLETED."complaint #1836010
    • "Outstanding recall Z-48. This recall was first identified in June 2022. The dealers cannot fix the problem because Chrysler Corp. has not provided a solution. This is affecting the operation of the vehicle and probably reducing the resale value. Five month…"complaint #1854041
    • "Recall (22V-426) is now 6months old with no solution. Is car really safe to drive? Cannot sell it. Isn't 6 months too long?"complaint #1854924
    • "Jeep dealer has still not issued a repair solution for the open recall on my car that was issued in June 2022. The recall cannot be repaired as Jeep does not have a solution in order to fix."complaint #1855526
  8. #8

    airbag system

    12 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "THIS IS IN REFERENCE TO AN ACCIDENT ON 1/22/20 AT APPROXIMATELY 5:45PM NEAR PITTSBURGH, PA. I HAD AN ISSUE WITH THE 'DRIVER SIDE' LOWER OR 'FOOT' AIR BAG, AS IT DID NOT 'UNDEPLOY' OR IF IT DID, IT IS VERY BULKY AFTER DOING SO AND BECAUSE OF THAT, IT CAUSED, IN…"~1,800 mi, complaint #1640089
    • "VEHICLE STRUCT POLE ON PASSENGER SIDE, AT APPROXIMATELY 40 MPH, AND SIDE AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO THE ENTIRE PASSENGER SIDE INCLUDING DOOR INTRUSION INTO THE CABIN. BOTH MAJOR SUPPORT PILLARS WERE BENT AND SIDE WINDOWS SHATTERED."~10,500 mi, complaint #1615896
    • "MY VEHICLE (2019 JEEP GRAND CHEROKEE) WAS ONLY 1 1/2 YEARS OLD AND WAS INVOLVED IN A HEAD ON COLLISION. I WAS DRIVING ABOUT 45MPH WHEN I WAS STRUCK BY 4-DOOR CHEVY SILVERADO (DRIVER-TO-DRIVER COLLISION) THAT WAS ATTEMPTING TO MAKE A LEFT TURN ON GREEN, SO ONLY…"~16,600 mi, complaint #1722520
    • "THIS VEHICLE WAS HIT BY A SILVERADO EXTENDED CAB PICKUP AT A 4 WAY STOP TWICE BY THE SAME TRUCK. THE IMPACT RESULTED IN THE JEEP BEING A TOTAL LOSS WITH EXTENSIVE DAMAGE FRONT AND REAR. THE AIRBAGS NEVER DEPLOYED RESULTING IN INJURIES TO BOTH THE DRIVER AND M…"~22,000 mi, complaint #1704066
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the air bag warning light erroneously illuminated and remained illuminated for more than two weeks. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact…"~50,000 mi, complaint #1911558
  9. #9

    stability and traction control

    1 stranded, 10 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=13, median 71,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING THE CAR WITH 750 MILES THE ELECTRONIC STABILITY CONTROL, ABS, CHECK ENGINE, BRAKE SERVICE ANTILOCK BRAKE SYSTEM LIGHTS ALL COME ON. WHILE DRIVING NOTICED CAR WASNT TRACKING MILES THEN DIED ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR."~750 mi, complaint #1575328
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the exterior lighting system failed to operate as designed and malfunctioned. The contact stated that when he depressed the brake pedal, the brake light failed to operate as needed. The vehic…"~71,145 mi, complaint #1876556
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was taken to a local dealer and repaired under NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). Prior to the appointment, the vehicle had no warning lights or mechani…"~93,000 mi, complaint #2196329
  10. #10

    engine head gasket

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at 65 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the engine was misfiring and there was a minor water pum…"~97,002 mi, complaint #2127931
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the contact heard an abnormally loud knocking sound coming from the engine compartment. The START/STOP warning light was illuminated. The contact stated that while attempting…"~130,000 mi, complaint #2152006
  11. #11

    seatbelt and pretensioner

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the driver's side and the passenger’s side front seat belts were no longer retracting. The contact stated that the seat belts often got caught in the door while exiting the vehicle. The cont…"~74,000 mi, complaint #2087625
  12. #12

    engine internal

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while starting the vehicle on several occasions, there was an abnormal tapping sound coming from the engine compartment. The check engine warning light was illuminated. Additionally, the cont…"~57,000 mi, complaint #2116911
  13. #13

    engine cooling

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving 65 MPH, the vehicle started overheating and the engine overheating light illuminated. The contact was able to pull over and waited for the vehicle to cool down and the vehicle operat…"~41,115 mi, complaint #1852815
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving at various speeds, the temperature gauge rose to HOT, and the vehicle would hesitate while depressing the accelerator pedal. The contact had taken the vehicle to an independent mecha…"~95,000 mi, complaint #2024355
  14. #14

    glass and windshield

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE HEADLIGHT COVERS WERE CRACKED. THE CONTACT WAS CONCERNED THAT THE HEADLIGHTS MAY OVERHEAT AND CAUSE A FIRE. THE VEHICLE WAS TAKEN TO ELGIN CHRYSLER D…"~15,000 mi, complaint #1615309
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the rear windshield shattered prior to opening the liftgate. The contact stated that at the time of the failure, the vehicle was parked, and the rear defroster was activated. There was no war…"~58,000 mi, complaint #1859627
  15. #15

    seat mechanism

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • " The contact's daughter owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the second-row passenger seat release button was depressed and the seat catapults forward towards the front of the seat. The occupants' head and…"~3,000 mi, complaint #1833443
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 65-70 MPH, there was an abnormal burning odor detected. The contact checked under the hood but was unable to locate the source of the burning odor. After stopping and p…"~50,600 mi, complaint #1878668
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was parked with the vehicle off and occupied by the contact and her children, the headrest unexpectedly disengaged erroneously. The clips were fractured when the contact loo…"~80,000 mi, complaint #2215183
  16. #16

    backup camera

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN WE PUT THE CAR IN REVERSE THE BACK UP CAMERA COMES ON BUT ONCE WE PUT IT INTO DRIVE THE BACK UP CAMERA STAYS ON FOR QUITE SOMETIME... DEALERSHIP IN CARSON CITY NV COULD NOT DUPLICATE IT SO WE ARE STUCK"~32,200 mi, complaint #1683714
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while attempting to reverse, the rearview camera malfunctioned and became inoperable. The contact reported that the camera brightness was excessively high, which distorted the image and impai…"~62,800 mi, complaint #2129866
  17. #17

    battery and charging

    2 stranded, 3 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, A WARNING INDICATOR APPEARED, NOTIFYING THE CONTACT TO PULL OVER WITHIN THE NEXT FIFTY MINUTES. THE VEHICLE STALLED AND WAS UNABLE TO RESTART. ROADSIDE ASSISTANCE WAS CONTACTED…"~2,321 mi, complaint #1596337
    • "CONTINUALLY GETTING LOW VOLTAGE ISSUES DESPITE HAVING IT "FIXED" AT THE DEALER. PARKING BRAKE WON'T TURN OFF."~8,500 mi, complaint #1549282
    • "27 DAYS AFTER THE PURCHASE OF VEHICLE BATTERY WENT COMPLETELY DEAD AND NEEDED TO BE REPLACED. ON THE 3RD DAY AFTER THIS REPAIR, " CHECK ENGINE" LIGHT WENT ON"~14,000 mi, complaint #1608368
  18. #18

    steering electric assist

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "ON SEP 2, 2019 WHILE TRAVELING STRAIGHT AT AROUND 60MPH THE STEERING WHEEL TURNED SLIGHTLY TO THE LEFT AND LOCKED IN THAT POSITION FOR A FEW SECONDS, ALMOST CAUSING A DEADLY CRASH ON THE FREEWAY AS THE VEHICLE ALMOST HIT THE CEMENT DIVIDER. I APPLIED FORCE TO…"~13,744 mi, complaint #1639471
    • "WHILE DRIVING ON A CITY STREET THE ELECTRIC POWER STEERING FAILED WITH NO PRIOR INDICATION OF A PROBLEM. THIS MADE THE VECHILE VERY DIFFICULT TO STEER AT LOW SPEED. THE DEALER DIAGNOSED THE PROBLEM AS A FAILED ELECTRIC POWER STEERING PUMP. THE REPAIR REQUIRE…"~14,800 mi, complaint #1685511
    • "I WAS DRIVING ON THE INTERSTATE WHEN ALL SERVICE LIGHT CAME ON AND STEERING WHEEL LOCKED UP AND THE CAR BEGAN TO POWER DOWN. I ALMOST CRASHED INTO A 18 WHEELER BECAUSE THE STEERING WHEEL WOULD NOT TURN PROPERLY. I WAS ABLE TO PULL OVER AND THE CAR WOULD NOT MO…"~36,061 mi, complaint #1692097
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 50 MPH and following a left curve in the road, the steering wheel became stuck, and the contact had to use excessive force to bring the steering wheel back to center af…"~89,000 mi, complaint #1927752
  19. #19

    acceleration loss or hesitation

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VEHICLE LOST POWER ON HIGHWAY @ 65 - 70 MPH. OPERATOR WAS USING CRUISE CONTROL TO INCREASE AND DECREASE SPEED IN HEAVY TRAFFIC. OPERATOR PRESSED THE CRUISE OFF BUTTON AND THE VEHICLE LOST POWER TO IDLE AND WOULD NOT ACCELERATE. OPERATOR PULLED OVER AND SWITCHE…"~9,700 mi, complaint #1566732
  20. #20

    steering rack mechanical

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVING MY CAR AROUND A CURVE WHEN THE WHEEL LOCKED UP ON ME AND STARTED TURNING IN THE OTHER DIRECTION AND INTO OPPOSING TRAFFIC"~18,000 mi, complaint #1679974
  21. #21

    wiring harness

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Hello, I own a 2019 Jeep Grand Cherokee still under warranty and in the last few months have noticed the display screen starting to delaminate, it has become an eyesore but it does not bother me. What does bother me is what happens as the display screen delami…"complaint #1937542
    • "I was driving my Jeep on Sunday, [XXX] and the service airbag system light kept coming on periodically. When I took it to Szott dealership Service center in White Lake, Michigan. On my drive to the dealership the light never popped on. The service guy said it…"complaint #1974899
    • "Well maintained and properly serviced car. Never had any issues. While driving out of town, 4hrs into the drive the electrical system went haywire. Error messages began cycling through on the driver panel - stability control lights, service air bag system, eng…"complaint #2025540
    • "While my wife was driving her Jeep, everything seemed to fail. All the gauges were gone, no speedometer, no functions working. Every warning light came on. Display stated not to shut off the engine as it may not restart. She stated nothing worked in the vehicl…"complaint #2117295
  22. #22

    adas collision warning

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I PURCHASED THE VEHICLE NEW LAST WEEK AND THE COLLISION AVOIDANCE SYSTEM DOESN'T WORK. I RETURNED THE CAR TO COLONIAL DODGE-JEEP IN HUDSON, MA YESTERDAY WITH 130 MILES ON THE CAR THEY VERIFIED THAT DOESN'T WORK, BUT DO NOT HAVE ANY 'FIX' FOR IT."complaint #1592189
    • "Dash lights for ESC, FCW and traction control are on and a message states that these are not functioning. No crash has occurred."complaint #2084178
    • "I am reporting a safety concern involving my 2019 Jeep. The primary systems of concern include the Forward Collision Warning/Automatic Emergency Braking system, front camera/driver-assistance system, electrical/communication network, PCM/ECM communication syst…"complaint #2216712
  23. #23

    evap system

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Minor leak in EVAP system. Unsure if malfunction is due to a bad sensor"complaint #1776715
    • "Small evap leak code has been on my car for almost 12 months. Jeep dealer is not able to identify a fix because the code is so broad and could be triggered by many different issues. Check engine light cannot be cleared due to evap leak"complaint #1831657
    • "My car has a check engine light for a code that’s a “small EVAP leak”. It appears this is the same as the communication that was issued “Manufacturer communication NHTSA ID NUMBER: 10169219 wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL L…"complaint #1878228
  24. #24

    fuel pump

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 57 MPH, the vehicle began to lose motive power. The contact stated she depressed the accelerator pedal to the floor and the vehicle kept losing motive power. The contac…"~56,000 mi, complaint #1885026
  25. #25

    power windows and locks

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT NOTICED THAT THE FRONT PASSENGER WINDOW WAS CRACKED. THE VEHICLE WAS TAKEN TO GRIFFIN MOTORS CHRYSLER DODGE JEEP KIA (9576 MERCER PIKE, MEADVILLE, PA 16335 [REDACTED…"~2,000 mi, complaint #1572935
  26. #26

    starter

    2 stranded, 1 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I GOT INTO MY VEHICLE AND WHEN I TRIED STARTING IT WOULD NOT TURN ON THE ENGINE. THE ONLY THING THAT WOULD ILLUMINATE WAS THE SPEEDOMETER AREA. THE AUDIO UNIT WOULD TURN ON OFF AND THEN ON AND THEN OFF. I TRIED ABOUT 10 TIMES AND WOULD NOT START THE ENGINE.…"~1,900 mi, complaint #1644604
  27. #27

    suspension struts shocks

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TODAY MAKES THE 3RD TIME IVE HAD MY CAR AT THE DEALERSHIP. 1ST TIME THEY SAID IT BLEW A FUSE. THIS IS AFTER I GOT A MESSAGE THAT MY AIR SUSPENSION NEEDED SERVICING IMMEDIATELY.THAT LASTED OVERNIGHT. TOOK IT BACK THE NEXT DAY. I WAS TOLD IT WAS A FACTORY DEFECT…"~5,390 mi, complaint #1594920
  28. #28

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns 2019 Jeep Grand Cherokee. The contact stated that the vehicle could erroneously be started and go into gear without the brake pedal being depressed. Additionally, while at a stop light, the engine revved to 2500 RPM's and the brake pedal had t…"~50,000 mi, complaint #1883765
  29. #29

    brake pads and rotors

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE VEHICLE WAS PURCHASED NEW IN MAY 2019 CURRENTLY HAS 2700 MILES ON THE ODOMETER. I WAS TRAVELING ALONG THE HIGHWAY AND BEGAN HEARING A LOUD NOISE THAT SEEMED TO BE EMANATING FROM MY UNDERCARRIAGE. I DROVE TO FIRST OFF-RAMP TO INSPECT AND DISCOVERED A PART O…"~2,700 mi, complaint #1610331
    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while reversing, the rear driver's side wheel made an abnormal grinding sound. The vehicle was taken an independent mechanic, where it was diagnosed that the brake shoes were loosened and nee…"~39,900 mi, complaint #1939013
  30. #30

    interior trim

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE LOWER LEATHER DRIVER'S SEAT HAS LOST IT'S BOLSTERING WITHIN ONE YEAR OF PURCHASE. THIS CAUSES THE DRIVER TO LOOSE LOWER SEAT SUPPORT WHICH ALLOWS THE SEATED DRIVER TO LEAN AGAINST THE DOOR WHILE DRIVING."~12,000 mi, complaint #1684044
  31. #31

    lighting exterior

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Both head lamps went out on a 2019 Jeep Grand Cherokee. Manufacture say it is maintenance issue, but both going out at the same time is too much of coincidence. There must be a electrical issue (Which is covered under warrantee) that cause this. "complaint #1780875
    • "Both headlights blew out at the same time while I was driving at night. No visibility. Dangerous situation. No displayed message. Dealership replaced both bulbs. Cost was $200. They stated that it was not an electrical problem. Too much of a coincidence!"complaint #1783674
  32. #32

    paint and clearcoat

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The paint on the roof bubbling, chipping and peeling and visable corrosion on the roof. The paint started peeling two weeks ago."complaint #2114064
    • "Paint blistering and peeling on hood and roof. Bad paint known problem with wranglers and gladiators"complaint #2230506
  33. #33

    suspension arms and bushings

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at 45 MPH, the contact heard the lower control arm detach from the suspension. The contact lost control of the vehicle and crashed into the curb, where the vehicle came to a sto…"~121,000 mi, complaint #2145499
  34. #34

    transfer case awd

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was making an abnormal clinking sound while accelerating at 60 MPH. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 25V011000 (…"~80,686 mi, complaint #2121473
  35. #35

    trunk or liftgate

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving 55 MPH, the tailgate opened independently and without warning. The dealer was contacted and notified of the failure however, they had not received a callback. The contact also attemp…"~56,000 mi, complaint #1823412
  36. #36

    ac compressor and refrigerant

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE AC DOES NOT STAY COLD. IT CYCLES FROM COLD TO LIKE WARM AND HUMID SEVERAL TIMES PER MINUTE. I HAVE TAKEN THE VEHICLE IN TO THE DEALER SEVERAL TIMES. THEY HAVE DRAINED AND RECHARGED THE AC TO NO AVAIL. THEY HAVE TOLD ME OTHER CUSTOMERS COMPLAIN OF THE SAME…"complaint #1713110
  37. #37

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "vehicle start and shift out of park without depressing the brake pedal "complaint #1846289
  38. #38

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TOOK MY CAR TO THE DEALER BECAUSE THE SUNROOF IS LEAKING THEY TRIED TO FIX IT TWICE FAILED THE SECOND TIME I TOOK IT THE COMPLETE DRIVERS SIDE FLOOR OF MY VEHICLE WAS WET THEY SAID THE REASON WHY IT WAS WET BECAUSE IT THE SUNROOF BOLTS HAD RUSTED IT IS LESS…"~10,000 mi, complaint #1618961
  39. #39

    differential

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "CODES C1490-00 REAR DIFFERENTIAL ACTUATOR INITIALIZATION FAILURE. SERVICE INFORMATION STATES TO REPLACE THE ELSD (ELECTRONIC LIMITED SLIP DIFF.) BEFORE REPLACING THE REAR DIFFERENTIAL. REMOVED FILL AND DRAIN PLUGS FROM REAR DIFFERENTIAL, ACQUIRED A FLUID SAMPL…"complaint #2237530
  40. #40

    door latch and hinge

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the passenger’s and driver's sidestep rail was lowering independently. Additionally, the rail on both sides of the vehicle remained in the raised position and failed to lower when the front d…"~49,000 mi, complaint #2099444
  41. #41

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "After getting new tires my vehicle becan to have issues shifting at times mimicking a stall or stutter at times. I didn’t not having any vehicle warning lights. Because of new models of Jeeps that have an “automatic”’ feature that can not be adjusted manuall…"complaint #1816957
  42. #42

    engine oil consumption

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While at the dealer to have a lightbulb changed, I was told that I needed to have my oil adapter changed. My jeep only has 33,750 miles on it and has only been serviced by the jeep dealer. While I was there there were 2 other jeeps in with the same problem. Al…"complaint #1971234
  43. #43

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "5.7 hemi exhaust manifold heat shield bolt break off because the manifold warps with heat. This can cause the manifold to leak after a while. And make a nocking nose the dealer said it a know problem and flew with the 5.7hemi between 70000 to 100000"complaint #1935895
  44. #44

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I NOTICED THAT WHEN IT RAINS WATER LEAK IN MY TRUCK ON THE DRIVER SIDE FROM THE BRAKE PEDAL. I HAS SOAKED THE CARPET AND MAT SEVERAL TIME AND ALSO CAUSED MEWDOW PROBLEMS THE VEHICLE WAS STATIONARY AT THE TIME IN SUMTER SC AT MY HOME"~36,000 mi, complaint #1711920
  45. #45

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The screen on my information center is delaminating. Took the vehicle to the dealership for extended warranty service and was told this was not covered under warranty. When this is a known issue not sure why the manufacture is not covering this claim."complaint #2012107
  46. #46

    noise or vibration unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE JEEP MAKES A LOUD POPPING NOISE WHEN PLACING IT INTO ANY GEAR AND YOU CAN FEEL A PUSH FORWARD. I TOOK THE JEEP INTO THE DEALERSHIP TO CHECK OUT THE PROBLEM. FIRST THEY SAID THEY DID NOT HAVE IT HAPPEN TO THEM AND I NEEDED ME TO COME IN AND SHOW THEM.…"~3,200 mi, complaint #1678289
  47. #47

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE WAITING STATIONARY TO TURN ON A CITY STREET, THE CAR WAS IN THE AUTO START/STOP MODE. AS SOON AS I TOOK MY FOOT OF THE BRAKE TO BEGIN TURNING, THE CAR COMPLETELY SHUT OFF AND STARTED FLASHING WARNGING LIGHTS AND CYCLING THROUGH SEVERAL WARNINGS LIKE FCW…"~5,998 mi, complaint #1591052
  48. #48

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The ignition mechanism of my vehicle. The push to start. I was driving and the push to start mechanism just fell inside its housing. I've never seen anything like this. Luckily, I wasn't driving very fast. I was able to slow down and park. However, I could no…"complaint #1837999
  49. #49

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Yesterday, March 18, 2023, the sunroof in our 2019 Jeep Grand Cherokee exploded while we were driving on the highway. The weather was sunny and mild (52 degrees.) We were driving in an open area (no trees) and we were not close behind a truck or other vehicle…"complaint #1881278
  50. #50

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE GAS PEDAL BECAME STUCK WHEN I WAS DRIVING AROUND LOCAL STREETS. I WAS STOPPING MY TRUCK BECAUSE I WAS COMING UP TO AN INTERSECTION. WHEN I LIFTED MY FOOT FROM THE GAS PEDAL IT DID NOT COME UP. ALMOST AS IF THE CRUISE CONTROL WAS ENGAGED. IT WAS SCARY A…"complaint #1549781
  51. #51

    wheel or rim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE JEEP GRAND CHEROKEE CAME WITH 20 INCH TIRES. THE "FULL SIZE SPARE" IS ONLY 18 INCH. THE INTERNET SAYS HAVING 2 DIFFERENT SIZE TIRES CAN BE DANGEROUS FOR DRIVING AND /OR DAMAGING TO THE DIFFERENTIAL. JEEP SHOULD BE MADE TO GIVE A VALID FULL SIZE SPARE TI…"complaint #1571429

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 20V183000, 20V191000, 20V699000, 22V406000, 22V426000, 23V411000, 24V838000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP GRAND CHEROKEE directly.