2010 JEEP GRAND CHEROKEE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    control module

    2 stranded, 9 unsafe, 1 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=22, median 101,000 mi, no reliable range below 25 reports.

    • "I PURCHASED THE VEHICLE IN EARLY FEBRUARY 2014. JEEP WOULD NOT START. THIS HAD HAPPENED 4 TIMES BEFORE ABOUT 2 OR 3 MONTHS APART THEN RECENTLY ABOUT 3 WEEKS APART, . THIS TIME I HAD TO HAVE IT TOWED. SOMEONE SUGGESTED IT COULD BE THE INFAMOUS TIPM THAT IS DI…"~52,000 mi, complaint #1085818
    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, A LOUD TICKING NOISE EMITTED FROM THE TOTALLY INTEGRATED POWER MODULE LOCATED UNDER THE HOOD. THE NOISE WAS INTERMITTENT, BUT THE HEADLIGHTS WOULD DIM AND THE INSTRUMENT CLUSTER FLAS…"~77,000 mi, complaint #1124482
    • "I WAS DRIVING ALONG ON THE HIGHWAY ABOUT 65 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT OIL LIGHT AND THE 23. ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT ALL CAME ON IN THAT ORDER AND THE ENGINE JUST DIED.. NO SAFE PLACE TO PARK AND NO POWER STEERING BUT WAS…"~100,500 mi, complaint #1224456
    • "WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING"~110,000 mi, complaint #1701212
    • "The contact owns a 2010 Jeep Grand Cherokee. The contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. The contact stated that the check engine warning light was illuminated. The vehicle w…"~227,000 mi, complaint #1762589
  2. #2

    engine stall or no start

    1 stranded, 9 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=15, median 80,000 mi, no reliable range below 25 reports.

    • "SHORTLY AFTER I PURCHASED THE VEHICLE, AS I WAS DRIVING, THE CAR WOULD LOOSE ALL ABILITY TO ACCELERATE. IT WAS LIKE THE CAR WOULD DROP INTO NEUTRAL FOR NO APPARENT REASON. THE ONLY WAY TO CORRECT THIS WAS TO PULL OVER AND RESTART THE CAR. I CONTACTED THE DE…"~1,000 mi, complaint #913101
    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,500. "~67,500 mi, complaint #1143307
    • "AT ANY RANDOM TIME MY 2010 JEEP GRAND CHEROKEE LAREDO WILL NOT START. THE BATTERY IS NEW. LIGHTS COME ON, RADIO COMES ON, LIGHTS DO NOT DIM, BUT JEEP WILL NOT START. AFTER A FEW HOURS OF WAITING AND TRYING AGAIN IT STARTS UP FINE. HAD IT CHECKED , ISSUE COULDN…"~104,000 mi, complaint #1551697
    • "SOMETIMES ENGINE EXPERIENCES NO CRANK/NO START. I DID GOOGLE SEARCH THAT ITS WIRELESS CONTROL MODULE FAILS. THERE IS A RECALL FOR NEWER MODE BUT NOT FOR 210 JEEP GRAND CHEROKEE."~110,045 mi, complaint #1532117
    • "CAR JUST SHUTS OFF ON ITS OWN, AND HAS STARTING ISSUES, HAD ONE INSTANCE WHERE IT JUST SHOWN DOWN COMPLETELY IN TRAFFIC. THIS FINAL INSTANCE WILL NOT START AND LIGHTS ON PANEL JUST JUMP AROUND AND IT IS MAKING STRANGE NOISES UNDER THE HOOD IT WILL NOT START A…"~145,825 mi, complaint #1687111
  3. #3

    key fob and immobilizer

    6 unsafe, 4 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=16, median 72,000 mi, no reliable range below 25 reports.

    • "THE REMOTE START AND DOOR UNLOCK KEY MAY (OR MAY NOT) WORK WHEN ACTIVATED THE FIRST TIME FOR A 2010 JEEP GRAND CHEROKEE. TAKES SEVERAL TRIES FOR THE DOORS TO UNLOCK. FAILURE OF THIS REMOTE IS RANDOM AND INCONSISTENT. NO ACTION TO DATE WITH THE DEALER DUE TO…"~3,000 mi, complaint #809186
    • "THE VEHICLE WILL START ON IT'S OWN. YOU TURN IT OFF AND IT WILL RESTART WHETHER YOU ARE IN THE VEHICLE OR NOT. THE VEHICLE WILL LOCK AND UNLOCK SEVERAL TIMES WHILE IN OR OUT OF THE CAR. THE FOB WILL NOT OPEN THE LOCKS OR THEY JUMP BETWEEN LOCKED AND UNLOCKE…"~43,500 mi, complaint #1614635
    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE KEY SUDDENLY SLIPPED OUT OF THE IGNITION SWITCH HOWEVER, THE ENGINE DID NOT POWER OFF. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER AND WAS INFORMED THAT THE…"~72,000 mi, complaint #1022007
    • "I REMOVED THE KEY FOBIK BEFORE JEEP WAS PUT IN PARK AND ENGINE WAS STILL RUNNING. DISCOVERED AT SLOW SPEED IN PARKING LOT. THERE WAS A RECALL BY CHRYSLER/FCA SAFETY RECALL K08 ' WIRELESS IGNITION NODE RECEIVER BUT FCA CLAIMS MY VIN WAS NOT PART OF THE RECALL…"~125,000 mi, complaint #1598291
    • "REFERENCE: NHTSA CAMPAIGN NUMBER: 10V200000 WHILE DRIVING, IF THE VEHICLE GOES OVER A BUMP IN THE ROAD THE KEY FOB MAY FALL OUT OF THE IGNITION MODULE. WHILE STATIONARY, THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTE…"~150,000 mi, complaint #1716320
  4. #4

    airbag system

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "2010 JEEP GRAND CHEROKEE INVOLVED IN FRONT-END CRASH AT OVER 35 MPH. AIR BAGS DID NOT DEPLOY. *TR"~5,015 mi, complaint #796701
    • "TL*THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO COME ON. THE CONTACT HEARD A LOUD NOISE, SAW WHITE SMOKE INSIDE THE VEHICLE AND WITHIN MINUTES NOTICED THAT THE DRIVER SIDE FRONTAL…"~7,000 mi, complaint #798221
    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A HOLE AND EXCESSIVE CRACKS NEAR THE CENTER OF THE STEERING WHEEL WHERE THE AIR BAG HOUSING WAS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS; HOWEVER,…"~54,000 mi, complaint #1236953
    • "AIR BAG WARNING LIGHT COMES ON AND OFF WITH CAR IN PARK AND WHILE CAR IS IN MOTION. "~56,000 mi, complaint #1343722
    • "TL* THE CONTACT OWNED A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. T…"~117,961 mi, complaint #1279481
  5. #5

    timing belt or chain

    3 stranded, 4 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "HELLO, MY NAME IS [XXX] AND I OWN A 2010 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI HERE IN KUWAIT. I HAVE BEEN WORKING IN KUWAIT SUPPORTING THE WARFIGHTER SINCE 2007. I PURCHASED MY NICE WELL MAINTAINED JEEP IN FEBRUARY 2018. I JUST REACHED 82,000 MILES AN…"~82,010 mi, complaint #1600405
    • "SEPT 26, [REDACTED ADDRESS] AT ABOUT 65 MPH IN CRUISE CONTROL, MY JEEP JUST DIED. WOULD NOT START OR TURN OVER THE ENGINE LIGHT OIL LIGHT AND ECT LIGHT CAME ON. TURNS OUT THE TIMING CHAIN BROKE DAMAGED INTAKE VALVE ON #2 CYLINDER AND EXHAUST VALVE ON #8 CYLIND…"~100,720 mi, complaint #1238966
    • "I WAS DRIVING MY CAR DOWN A HILL AT APPROXIMATELY 45 MILES AND HOUR, ECO MODE WAS ACTIVATED, AND BEGAN TO SLOW DOWN THE LIGHT WHEN SUDDENLY MY CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. I FELT MY CAR LOSING POWER AND STEERING, BUT THANKFULLY WAS AB…"~118,000 mi, complaint #1668074
    • "TIMING CHAIN BROKE AT HIGHWAY SPEED, NO POWER, HAD TO COAST TO SIDE OF ROAD. ENGINE REQUIRED REPLACEMENT."~139,000 mi, complaint #1452168
    • "I WAS DRVING MY JEEP AT HIGHWAY SPEED THROUGH A TOLLWAY IN ILLINOIS. I LET UP OFF THE THROTTLE AND THE ENGINE SHUT OFF. 5 OR SO WARNING LIGHTS CAME ON. I LOST THROTTLE RESPONSE, POWER STEERING, AND POWER BRAKES. I HAD THE JEEP TOWED TO THE JEEP DEALER. AFTER 2…"~148,700 mi, complaint #1519034
  6. #6

    wheel or rim

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE TIRE WENT FLAT. THE CONTACT ADDED AIR TO THE TIRE AND WAS UNABLE TO DO SO BECAUSE THE VALVE CHORD WAS MISSING AND HAD SEEPED INTO THE TIRE. TH…"~28,000 mi, complaint #927137
    • "THE WHEEL LUG NUT 'CAPS' FALL OFF OR BECOME LOOSE AND IMPAIR THE PROPER FUNCTION OF THE LUG NUTS WHEN CHANGING WHEELS. MANY INSTANCES HAVE RESULTED IN STRIPPING THESE LUG NUTS AND NEEDING TO REPLACE THEM FOR PROPER FUNCTION. I CONSIDER THIS A SEVERE SAFETY DEF…"~31,956 mi, complaint #1519994
    • "WHEN GETTING OFF THE HIGHWAYS DOWN RAMP AT 40 MPH THE TIRE VALVE BROKE OFF THE TIRE AND WENT FLAT INSTANTLY. THIS ALSO HAPPEN ON MY DODGE RAM 2009 LAST YEAR SO THIS ISSUE IS DANGEROUS. I WAS LUCKY BECAUSE ON BOTH VEHICLES IT WAS THE BACK TIRE. SOMEONE COULD LO…"~40,000 mi, complaint #1205996
    • "WHILE TRAVELLING ON THE INTERSTATE AT 75 MPH THE VALVE STEM EXPLODED. THE TIRE LOST ALL OF ITS AIR WITHIN ABOUT 10 SECONDS. THE ALUMINIUM NUT ON THE OUTSIDE THAT HOLDS THE VALVE STEM AND TIRE PRESSURE MONITOR ONTO THE WHEEL HAD BROKEN APART. UPON FURTHER IN…"~54,100 mi, complaint #1254690
    • "ALUMINUM VALVE STEM CORRODED TO THE POINT OF FAILURE ON THE INTERSTATE. WAS GOING 80MPH WHEN TIRE STEM BLEW. FORTUNATELY GOT VEHICLE TO A STOP AND UNDER CONTROL. THIS IS THE THIRD ALUMINUM STEM THAT HAS DONE THIS ON MY 2010 GRAND CHEROKEE AND WITH NO WARNIN…"~76,994 mi, complaint #1198302
  7. #7

    wiring harness

    1 stranded, 3 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MULTIPLE ELECTRICAL ISSUES. SUNROOF NOT CLOSING, PASSENGER WINDOW WOULD GO DOWN BUT NOT UP (FROM PASSENGER SWITCH ONLY - DRIVER'S SIDE WOULD WORK THE PASSENGER WINDOW FINE), RADIO WOULD TURN OFF AT RANDOM, AND THE SWITCHES THAT CAN BE PROGRAMMED TO WORK THE G…"~4,000 mi, complaint #1102481
    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE BEING OPERATED. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE MANUFACTUR…"~80,000 mi, complaint #1552623
    • "IGNITION MODULE. KEY COMES OUT WHEN THE VEHICLE IS ON WHILE STOPPED OR IN MOTION. LIGHTS ARE NOT COMING ON THE PANEL, TURN SIGNAL NOT WORKING, IF THE RADIO AND AIR CONDITIONER ARE WORKING THE LIGHTS GO OFF INSIDE AND OUTSIDE THE VEHICLE. IF THEY ARE OFF THE IN…"~108,000 mi, complaint #1712145
    • "TAKATA RECALL VEHICLE WILL START INTERMITTENTLY GETTING WORSE, I HAVE REPLACED THE BATTERY AND THE STARTER. MY CAR WILL TURN OVER ON IT'S OWN IF I LEAVE MY KEY IN THE START POSITION TO HAVE THE RADIO ON WITHOUT ME TOUCHING THE KEY OR CRANKING IT OVER. THE VEHI…"~140,000 mi, complaint #1512071
  8. #8

    engine internal

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ENGINE FIRE BEGAN WHILE DRIVING VEHICLE. BEGAN AS SMOKE ESCAPING FROM UNDER HOOD. STOPPED AND TURNED OFF ENGINE IMMEDIATELY WITHIN 20 SECONDS/100 FEET. FIRE BEGAN IN ENGINE COMPARTMENT WITHIN 2 MINUTES. TOTAL LOSS OF VEHICLE. VEHICLE IS A 2010 MODEL, FOUR MONT…"~4,500 mi, complaint #833964
    • "VEHICLE CONTINUES TO HESITATE AND MISFIRE UPON STARTUP. OBD CODE P303 FOR CYLINDER #3 MISFIRE. AFTER A FEW MINUTES, THE PROBLEM GOES AWAY. DOESN'T HAPPEN EVERY TIME, AND IN NO PARTICULAR WEATHER CONDITIONS OR TEMPERATURES. MAY BE DANGEROUS IF PULLING OUT OF A…"~68,000 mi, complaint #1451416
    • "I'VE HAD THIS CAR SINCE 2011. THERE IS ONE PROBLEM AFTER ANOTHER. I REPLACED THE AC CONTROL MODULE 3 TIMES, REPLACED THE EVAPORATOR SENSOR THAT WAS DEFECTIVE, REPLACED THE TIPM KIT, ETC. ON FRIDAY, JULY 29 THE CAR BROKE DOWN AND I WAS TOLD THE 8TH CYLINDER STO…"~85,000 mi, complaint #1309259
    • "I WAS DRIVING APPROXIMATELY 70MPH ON INTERSTATE 75 SOUTHBOUND WEDNESDAY MAY 17, 2017. ALL OF SUDDEN MY SEVERAL LIGHTS ON DASHBOARD CAME ON - ENGINE LIGHT, ABS, ELECTRIC THROTTLE WARNING LIGHT. MY JEEP STARTED DECELERATING VERY QUICKLY. I PUT ON MY HAZARDS AS…"~133,000 mi, complaint #1381108
  9. #9

    tire failure

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "REGARDING GOODYEAR EAGLE RS-A EMT (RUNFLAT), SIZE 255/45R20, TIRES THAT COME AS ORIGINAL EQUIPMENT FOR THE 2010 JEEP GRAND CHEROKEE SRT-8. THE FRONT TIRES HAVE SHOWN EXCESSIVE WEAR ON THE INSIDE SHOULDER LEADING TO THE TREAD SEPARATING FROM THE SIDEWALL IN UND…"~13,619 mi, complaint #823555
    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE EQUIPPED WITH GOODYEAR EAGLE RS-A EMT 255/45/R20 TIRES. THE CONTACT STATED THAT BOTH FRONT TIRES WERE SEPARATING ALONG THE SIDEWALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE TIRES WERE IN THE PROCE…"~21,000 mi, complaint #873229
  10. #10

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ON 4/30/19 12.49 PM I WAS DRIVING THE VEHICLE ON ALTON PARKWAY GOING NORTH, SUDDENLY THE CAR ACCELERATED WENT OUT OF CONTROL, HIT THE CURVE , CRASHED AGAINST THE TRAFFIC SIGNAL POLE, ON EAST YALE LOOP, IN THE CITY OF IRVINE. THE VEHICLE WAS TOTAL LOSS AND CAU…"~93,000 mi, complaint #1586088
    • "The contact owns a 2010 Jeep Grand Cherokee. The contact stated that while driving at 8 MPH through a parking area, the vehicle suddenly accelerated on its own. As a result, the vehicle traveled 100 feet before coming to a complete stop after colliding with tw…"~101,000 mi, complaint #1988171
    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO SEVERAL OUTDOOR LIGHTING STRUCTURES AT A NEIG…"~109,000 mi, complaint #1356173
  11. #11

    brake hydraulics

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE BRAKE WAS DEPRESSED AND A LOUD SQUEAKING NOISE EMITTED WITH THE BRAKE WARNING LIGHT ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALE…"~19,272 mi, complaint #886274
  12. #12

    other

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "CONSIDERABLE AMOUNT OF OUTSIDE AIR ENTERS IN TO THE CABIN OF MY VEHICLE THROUGH THE HOLES ON THE FRONT DOOR AUDIO SPEAKER COVERS. I REALIZED THIS DEFECT DURING A TRIP EIGHT WEEKS AGO. MY SPEED WAS AROUND 75 MPH AND THE OUTSIDE TEMPERATURE WAS WELL BELOW 0 DEG…"~49,300 mi, complaint #1046325
  13. #13

    transfer case awd

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "UNINTENTIONAL SHIFTING OF THE TRANSFER CASE INTO THE NEUTRAL POSITION. THE VEHICLE ROLLED BACK. THIS OCCURRED IN A PARKING LOT AND AT A HOME DRIVEWAY. *TR"~32,000 mi, complaint #1019658
    • "AFTER RECALL N23 WAS APPLIED MESSAGE SERVICE [REDACTED ADDRESS] SYSTEM COMES ON AND VEHICLE WILL NOT SHIFT INTO [REDACTED ADDRESS] LOW RANGE. JEEP DEALERS DO NOT HAVE A FIX. *TR"~49,321 mi, complaint #1081865
    • "I HAD THE N23 RECALL ADDRESSED IN LATE 2013 ON MY 2010 JEEP GRAND CHEROKEE LAREDO 5.7L IN ORDER TO ELIMINATE THE CHANCE FOR IT TO SHIFT INTO NEUTRAL RANDOMLY. SINCE THIS RECALL WAS PERFORMED, I NO LONGER HAVE THE ABILITY TO ACTIVATE MY 4WD-LOW OPTION AND INST…"~80,000 mi, complaint #1070694
  14. #14

    transmission automatic

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHILE BACKING UP VERY SLOWLY OUT OF THE GARAGE, THE TRANSMISSION JUMPED FROM REVERSE INTO FORWARD. THE GAS PEDAL FLOORED ITSELF AND THE CAR ACCELERATED AT FULL SPEED INTO THE WALL OF MY GARAGE, CLIMBED OVER THE CEMENT FOUNDATION, AND THEN THE CAR SLAMMED INTO…"~30,500 mi, complaint #1069323
    • "WE PURCHASED THE VEHICLE ON A SATURDAY EVENING AND WERE SITTING IN A BURGER KING DRIVE THROUGH THE NEXT MORNING AND THE VEHICLE GAVE AN ALARM THAT SAID TRANSMISSION OVER TEMP AND THE VEHICLE CUT OFF. IT WAS NOT IN PARK, IT WAS IN DRIVE WITH MY FOOT ON THE BRA…"~42,000 mi, complaint #979201
  15. #15

    backup camera

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL*THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE WAS EQUIPPED WITH A BACKUP CAMERA BUT THE PICTURE WAS OF SUCH POOR QUALITY AND OUT OF FOCUS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE CAMERA BUT THE PICTURE WA…"~6,000 mi, complaint #798282
  16. #16

    battery and charging

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE THERMOSTAT DISPLAY INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE…"~42,000 mi, complaint #1160953
    • "SEAT WARMERS NOT WORKING THEN CAR BATTERY KEEPS DRAINING AND DYING. NOTICED SEAT WARMERS WHERE NOT WORKING FIRST WHEN DRIVING THEN WHEN PARKED WHEN WE SHUT OFF THE VEHICLE AND LOCK IT.SETS OVERNIGHT AND THEN VEHICLE ACTS COMPLETELY DEAD WILL NOT UNLOCK, TURN O…"~114,000 mi, complaint #1519815
  17. #17

    brake pads and rotors

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TWO MONTHS AFTER PURCHASING MY USED 2010 JEEP GRAND CHEROKEE LAREDO WITH ABOUT 14,000 MILES, MY BRAKES BEGAN MAKING AN INTERMITTENT SQUEAKING NOISE. WHEN I TOOK MY VEHICLE TO THE AUTHORIZED JEEP DEALERSHIP, I WAS TOLD THAT THEY COULD NOT RECREATE THE NOISE AND…"~16,000 mi, complaint #1061135
    • "THE FRONT BRAKES ON MY 2010 JEEP GRAND CHEROKEE HAVE ALREADY BEGAN TO SQUEAK. I HAD THE VEHICLE SERVICED AT THE DEALERSHIP (BRAKE SERVICE) AND WAS INFORMED THAT THE ROTORS NEEDED RESURFACED. I FIND THIS COMPLETELY UNACCEPTABLE BEING A NEWER VEHICLE WITH AVER…"~16,500 mi, complaint #904536
  18. #18

    heater core and blower

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE RECIRCULATION GEAR BROKE, CAUSING THE AIR CONDITIONING SYSTEM TO NEVER SWITCH INTO RECIRCULATION MODE. IT IS AN ONGOING PROBLEM WITH MANY YEARS OF THESE VEHICLES. I HAVE PERSONALLY REPLACED IT ONCE, BUT IT HAS BROKEN AGAIN. I DO HAVE A BROKEN HALF OF THE G…"~22,000 mi, complaint #827546
    • "THE AIR ON THE PASSENGER SIDE DOES NOT HEAT UP. EVEN SET ON THE HIGHEST TEMPERATURE, THE AIR COMING OUT IS COLD AND A CLICKING SOUND COMES FROM NEAR THE GLOVE BOX."~134,024 mi, complaint #1581711
  19. #19

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "VEHICLE SHIFTED FROM NEUTRAL AND ACCELERATED STRIKING THE SIDE OF THE GARAGE. PARKING BRAKES WOULD NOT ENGAGE, CAUSING SIGNIFICANT DAMAGE TO THE VEHICLE AND GARAGE. AIR BAGS DID NOT DEPLOY. I BELIEVE THIS ACCIDENT WAS CAUSED BY A PENDING JEEP RECALL. NHTSA'S #…"~25,000 mi, complaint #981078
    • "I WAS IN THE SERVICE STATION OF THE LOCAL DEALER FOR SOME REPAIR WORK IN ANKARA-TURKEY ON THE 7TH OF NOVEMBER 2013. AFTER COMPLETING THEIR WORK, THE TECHNICIAN BROUGHT THE CAR TO THE OUTSIDE AREA OF THE SERVICE FACILITY TO GIVE THE CAR BACK TO ME. BEFORE GETTI…"~47,613 mi, complaint #1039228
  20. #20

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • " THIS IS THE SECOND JEEP I'VE HAD WITH JEEPS ESP SYSTEM THAT CANNOT BE CONTROLLED SAFELY WITH THIS PROGRAM ACTIVE ON OTHER THAN CLEAN DRY PAVED ROADS. IT APPEARS ESP ACTUALLY STAND FOR EXTREMELY STUPID PROGRAM AS THE PROGRAM HAS AN EXTREMELY BAD ACTION OF SLA…"~31,000 mi, complaint #965405
  21. #21

    starter

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN I TRY TO START MY CAR I TURN THE KEY AND ALL THE LIGHTS COME ON BUT THE CAR WILL NOT START. THE BATTERY IS NEW. THE STARTER DOESN'T ENGAGE AT ALL. ALSO WHEN I TRY TO LOCK OR UNLOCK THE CAR WITH THE KEY FOB I HAVE TO PRESS THE KEY FOB 10-15 TIMES TO GET I…"~85,000 mi, complaint #1400002
  22. #22

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING THE CAR AND BRAKING THE PEDAL WILL DROP ABOUT HALF WAY AND THEN RECOVER TO NORMAL USE. I HAVE OWNED THE CAR FOR ABOUT 4 YEARS AND IT HAS HAPPENED AT LEAST FIVE TIMES STARTLING THE DRIVER. THE CAR HAS BEEN TO A FEW MECHANICS AND THEY HAVE FOUND N…"~68,000 mi, complaint #1363952
  23. #23

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY VEHICLE'S CRUISE CONTROL (CC) LEVER HAS FUNCTIONS LIKE; ON-OFF, ACCELERATE, DECELERATE, SET, RESUME, CANCEL. THE SPEED IS SET TO THE DESIRED VALUES BY PRESSING THE LEVER UP (ACCELERATE) AND DOWN (DECELERATE). WHEN THE LEVER IS RELEASED TO ITS NEUTRAL POSITI…"~43,000 mi, complaint #1039514
  24. #24

    differential

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CONSTANT RUMBLE IN REAR END OF VEHICLE. DEALER HAS HAD 5 SEPARATE OCCASIONS AND CAN'T RESOLVE. FEELS LIKE REST WHEELS WILL FALL OFF. ALSO, INTERMITTENTLY WHEN TURNING IGNITION SWITCH, VEHICLE WON'T START. AFTER 2-3 TIMES IT WILL THEN START. HAD A 2005 KEEP CHE…"~87,000 mi, complaint #1632451
  25. #25

    door latch and hinge

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY INTERIOR PASSENGER DOOR HANDLE BROKE WHILE OPENING THE DOOR TO EXIT THE VEHICLE."~74,000 mi, complaint #1430837
  26. #26

    emissions aftertreatment

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "IN DECEMBER 2019 I RECEIVED A RECALL NOTICE V51 FOR AN SYSTEM UPDATE TO THE POWERTRAIN (POWER CONTROL MODULE). ON 1/30/20 I TOOK MY BELOVED JEEP TO PUTNUM CHRYSLR JEEP IN BURLINGAME, CA TO PERFORM THE UPDATE. ON 4/24/20 I WENT TO PERFORM A STAR SMOG AND I FAI…"complaint #1678287
  27. #27

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AFTER A MINOR ACCIDENT, I TOOK MY CAR TO THE AUTHORIZED SERVICE CENTRE OF THE LOCAL DEALER FOR THE REAR BUMPER REPLACEMENT. I WAS IN THE WORKSHOP WHILE THE TECHNICIANS WERE REMOVING THE DAMAGED BUMPER OF MY CAR. WHEN THEY HAVE REMOVED THE BUMPER COMPLETELY, I…"~49,800 mi, complaint #1049921
  28. #28

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AFTER FILLING GAS TANK, FUEL GUSHED OUT. DEALER REPLACED RESTRICTER, WORKED FOR 2 FILL UPS, THEN THE 3RD FILL UP GUSHED AGAIN. TOOK IT BACK TO DEALER AND WAS TOLD THEY NEEDED TO REPLACE THE ENTIRE GAS TANK AT A COST $1200! AS I'VE JUST READ OF OTHER INCIDENT…"~53,000 mi, complaint #1037093
  29. #29

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TURNED JEEP ON PLACED IN REVERSE AND REAR WINDOW EXPLODED OUT WARD CAR WAS STILL IN GARAGE NOT MOVING AT TIME OF INCIDENT. *TR"~34,800 mi, complaint #909616
  30. #30

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT ALSO STATED THAT WHEN IDLED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP ST…"~30,000 mi, complaint #1130145
  31. #31

    seatbelt and pretensioner

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. T…"~54,000 mi, complaint #1319071
  32. #32

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DURING A SNOW STORM ON 11/26/2014 WHILE 5 MO. PREGNANT MY CAR WENT OFF THE HIGHWAY INTO THE MIDDLE MEDIAN DURING THE EVENING COMMUTE BECAUSE THE 4WD DID NOT WORK.I CHANGED FROM RIGHT LANE TO LEFT LANE AT A SPEED OF 30-35MPH TO ALLOW SPACE FOR ONCOMING MERGING…"~103,000 mi, complaint #1205156
  33. #33

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A CRACK DEVELOPED WITHIN THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH…"~50,000 mi, complaint #1130635
  34. #34

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE TRAVELING ON THE EXPRESS WAY AT A STEADY SPEED OF 70 MPH, WITHOUT CRUISE CONTROL, THE ACCELERATOR PEDAL MOVED SUDDENLY AWAY FROM THE FOOT AND STAYED IN THE FULL GAS POSITION ACCELERATING THE CAR TO WELL OVER 80 MPH. ATTEMPTS TO RETURN THE PEDAL TO A SAFE…"~61,377 mi, complaint #1243494
  35. #35

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVING AT HIGHWAY SPEED, STEERING WHEEL BEGAN GRADUAL PULL TO THE LEFT. SHORTLY THEREAFTER, LF TIRE WENT FLAT. PULLED TO SHOULDER AND REPLACED TIRE. UPON EXAMINATION, VALVE STEM FOUND MISSING. TIRE DEALER DISMOUNTED TIRE AND FOUND STEM/TPM ASSEMBLY INSIDE…"~79,000 mi, complaint #1055958
  36. #36

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE INADVERTENTLY ENGAGED THE REAR LIFTGATE RELEASE BUTTON AND THE LIFTGATE OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS…"~66,679 mi, complaint #979253
  37. #37

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

  38. #38

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I PURCHASED MY VEHICLE NEW FROM AUTOLAND IN 2/10 SPRINGFIELD, NJ. I HAVE 14,652 MILES ON IT AND HAVE ALWAYS KEPT IT IN THE GARAGE. I TOOK IT OUT THE GARAGE AND PARKED IT IN FRONT OF THE GARAGE DOORS. NOW WHEN IT RAINS WATER COMES INSIDE MY CAR ALL ON THE SID…"~14,602 mi, complaint #1036243

Search NHTSA's own recall and complaint database for JEEP GRAND CHEROKEE directly.