2017 JEEP COMPASS

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    10 stranded, 48 unsafe, 1 annoyance

    59
    incidents
    Typical range: 15,000–40,500 mi

    Median 27,000 mi, based on 77 reports (34% had no usable mileage)

    • "THREE TIMES NOW THE AUTO/START STOP FEATURE HAS FAILED TO RESTART THE VEHICLE AFTER IT HAS AUTOMATICALLY SHUT OFF. WHEN LIFTING MY FOOT OFF THE BRAKE PEDAL, THE VEHICLE HASN'T RESTARTED. ONCE I WAS IN THE MIDDLE OF TRAFFIC, WAITING TO TURN LEFT AGAINST ONCO…"~645 mi, complaint #1404394
    • "AUTO STOP FAILED TO RESTART VEHICLE WHILE STOPPED AT STOP LIGHT. PARKING BRAKE ENGAGED AND CAR WAS UNABLE TO MOVE. HAD TO PUT CAR IN PARK AND TURN OFF VEHICLE. THEN HAD TO RESTART TO CONTINUE DRIVING."~18,642 mi, complaint #1610401
    • "THE START/STOP FEATURE CAUSES MY CAR TO STALL. THE EMERGENCY BRAKE WOULD AUTOMATICALLY GET ENABLED AND I BASICALLY CAN'T GET MY CAR TO MOVE UNTIL I PUT MY CAR IN PARK, DISABLE TO THE EMERGENCY BRAKE AND TURN MY CAR ON AND OFF. THIS FEATURE IS SUCH AN INCONVENI…"~27,000 mi, complaint #1647881
    • "MY JEEP COMPASS IS HAVING ISSUES STARTING. I HAVE HAD TO TAKE IT TO THE MECHANIC TWICE IN THE PAST 3 WEEKS BECAUSE IT KEEPS NOT STARTING! I'VE TRIED JUMPING THE BATTERY AND NOTHING. IF IT SITS JUST ONE DAY WITHOUT IT BEING STARTED, IT WILL GO COMPLETELY DEAD…"~37,500 mi, complaint #1726147
    • "MY VEHICLE WENT FROM NOT BEING ABLE TO CONTROL ACCELERATION OR ACCELERATE AND MAKING A STRANGE SOUND WHILE IN MOTION WHILE THE RPM WAS STEADY GOING UP, TO NOT ACCELERATING AT ALL WHILE IN MOTION, TO NOT SHIFTING GEARS, TO NOT DOING ANYTHING IN LESS THAN 24 HOU…"~119,521 mi, complaint #1727337
  2. #2

    infotainment head unit

    11 unsafe, 1 broken, 11 annoyance

    23
    incidents

    Commonly reported, insufficient mileage data - n=14, median 15,000 mi, no reliable range below 25 reports.

    • "AS MANY OTHER OWNERS OF VEHICLES WITH THE UCONNECT INFOTAINMENT SYSTEM WILL ATTEST, THE PARTNERSHIP WITH SIRIUSXM AND WEATHER ALERTS HAS BECOME AN ACTUAL ISSUE. SAD THAT IS THE CASE SINCE A SIMPLE FIX COULD BE PRESENTED BUT HERE WE ARE AS CUSTOMERS WITH AN UN…"~2,100 mi, complaint #1461720
    • "JEEP'S UCONNECT SYSTEM HAS, ON THREE OCCASIONS, NOT RECOGNIZED MY VOICE FOR CALLING AN EXISTING PHONE CONTACT. IN PLACE OF CANCELING, OR ASKING FOR A MANUAL SELECTION ON THE SCREEN, UCONNECT DEFAULTS TO CALLING 9-1-1 EMERGENCY SERVICES. THIS PLACES ME IN AN…"~7,000 mi, complaint #1439007
    • "SIRIUS TRAVEL LINK/UCONNECT SYSTEM INSTALLED IN FCA'S 8.4" NAV INFORTAINMENT SCREEN COMES WITH A 5 YEAR TRIAL OF SIRIUS TRAVEL LINK WHICH ACCESS THE NATIONAL WEATHER SERVICE ALERT SYSTEM, AND AS A RESULT THE DRIVER IS BOMBARDED WITH NUMEROUS WEATHER ALERTS FOR…"~10,428 mi, complaint #1468725
    • "THE UCONNECT 8.4 RADIO/HEAD UNIT WILL DISPLAY WEATHER ALERT POPUPS WHILE DRIVING, RESULTING IN DISTRACTION DUE TO BOTH THE AUDIO AND VISUAL ALERT AND REQUIRING PHYSICAL INTERACTION WITH THE TOUCH SCREEN DEVICE. THERE IS NO WAY TO DISABLE THE ALERTS, EVEN AFTER…"~15,000 mi, complaint #1451615
    • "The contact's wife owns a 2017 Jeep Compass. The contact stated that the center display screen delaminated and was activating functions independently. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The…"~30,000 mi, complaint #1875568
  3. #3

    engine oil consumption

    16 unsafe, 2 annoyance

    18
    incidents

    Commonly reported, insufficient mileage data - n=23, median 28,500 mi, no reliable range below 25 reports.

    • "I PURCHASED MY 2017 JEEP COMPASS TRAIL HAWK BRAND NEW, MY PRODUCTION DATE IS APRIL 26, 2017. I HAVE HAD ENDLESS ISSUES W/ THIS VEHICLE, I HAVE OWNED OTHER JEEPS AND NEVER HAD THESE ISSUES. IT STARTED W/ MY RADIO MAKING THIS CRAZY INDESCRIBABLY LOUD SOUND ALONG…"~6,000 mi, complaint #1643630
    • "ON SATURDAY, 10/5/19 WHILE DRIVING VEHICLE FOR ONLY A MINUTE AND MAKING A RIGHT TURN, THE OIL LIGHT CAME ON (OIL PRESSURE LOW) AND THEN TURNED OFF. I THEN STOPPED MY VEHICLE AND WAITED ABOUT AN HOUR BEFORE CHECKING THE OIL AND IT WAS DOWN ALMOST 2 1/2 QUARTS…"~17,700 mi, complaint #1609795
    • "MY LOW OIL PRESSURE LIGHT CAME ON. I TOOK IT TO GET THE OIL CHANGED AS IT WAS DUE FOR AN OIL CHANGE ANYWAY. THEY TOLD ME MY OIL LEVEL WAS 3.5 QUARTS LOW AND THAT I NEEDED TO TAKE THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT BECAUSE IT SHOULDN'T BE USING THAT…"~29,000 mi, complaint #1704142
    • "VEHICLE SHUTS DOWN WHILE OPERATING. TOOK IT TO THE DEALER AND THE DEALER SAID IT USES A QUART OF OIL EVERY 500 MILES THEREBY BY CAUSING ENGINE TO SHUT DOWN DURING OPERATION. DEALER STATED CHRYSLER IS AWARE OF PROBLEM AND NO SOLUTIONS HAVE BEEN PROVIDED YET.…"~33,720 mi, complaint #1618305
    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE OIL IN HIS VEHICLE NEEDED TO BE CHANGED EVERY TWO MONTHS. IN ADDITION, THE LOW OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (LOCATED AT [REDACTE…"~51,000 mi, complaint #1625668
  4. #4

    wiring harness

    4 stranded, 6 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=11, median 1,500 mi, no reliable range below 25 reports.

    • "JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, [REDACTED ADDRESS] INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE.…"~1,700 mi, complaint #1396016
    • "TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING."~1,701 mi, complaint #1403592
    • "ON 1/12/18 MY VEHICLE WOULD NOT START SO I CALLED FOR A TOW TO TAKE TO THE DEALERSHIP AUTO CENTER THEY SAID IT WAS A WIRE THAT WAS BURNT THAT CONNECTS TO THE STEERING. RECEIVED IT A COUPLE DAYS LATER THE NEXT DAY IT WOULD NOT START AFTER 5 HOURS OF WAITING ON…"~5,814 mi, complaint #1446078
    • "ELECTRICAL SYSTEM PROBLEM JEEP COMPLETELY STOPS WITH NO WARNING DUE TO INTERMITTENT ELECTRICAL FAILURE"~35,000 mi, complaint #1743749
    • "SHORT VERSION: I USED THE REMOTE STARTER ON MY COMPASS. AS I WAS DRIVING, I NOTICED A SMALL RED LIGHT BETWEEN MY WINDSHIELD AND DASHBOARD. THE RED LIGHT TURNED INTO A VERY SMALL BRIGHT ORANGE FLAME. WHEN I STOPPED THE CAR IT WAS GONE. I CHECKED WITH A FLASHLIG…"~95,000 mi, complaint #1635999
  5. #5

    battery and charging

    4 stranded, 5 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE EXITING THE HIGHWAY AT 45 MPH, THE VEHICLE LOST ELECTRICAL POWER AND THE HEADLIGHTS DIMMED. THE CONTACT PULLED THE VEHICLE OVER AND THE ELECTRICITY AUTOMATICALLY RETURNED. THE VEHICLE WAS TAKEN TO THE DEALER (SUB…"~8,000 mi, complaint #1463506
    • "CAR WON'T START CHANGED THE BATTERY WORKED FOR A DAY THEN HAD A CLICKING NOSE LIKE BATTERY WAS DEAD. CHARGED IT CRANKED UP LASTED A DAY STOPPED AGAIN."~26,000 mi, complaint #1691627
    • "I HAD A SAFETY ISSUE WITH MY 2017 JEEP COMPASS THAT I AM CURRENTLY LEASING. THE CAR WOULD STOP AND SHUT DOWN ON ITS OWN WITHOUT WARNING OR ANY LIGHTS TURNING ON. IT HAD TO DO WITH THE PARKING BRAKE AS WELL. WHEN I BROUGHT IT TO THE NORTH HAVEN, CT DEALERSHIP T…"~27,600 mi, complaint #1638238
    • "The contact owns a 2017 Jeep Compass. The contact stated that while driving at various speeds, the vehicle shutoff without warning. The contact also stated that the vehicle failed to start-up after multiple attempts. The vehicle had to be jump started. The veh…"~30,000 mi, complaint #1768937
    • "START/STOP SYSTEM STOPPED WORKING AND THEN BURNED OUT REGULAR BATTERY, PREVENTING CAR FROM STARTING. SYSTEM CONTINUES TO OPERATE INTERMITTENTLY, STOPPING THE CAR WHEN ITS NOT FULLY WARMED UP AND OTHER TIMES NOT STOPPING THE CAR WHEN THE CAR IS FULLY WARMED UP."~50,458 mi, complaint #1647031
  6. #6

    transmission automatic

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=14, median 39,500 mi, no reliable range below 25 reports.

    • "WHEN PUTTING THE CAR IN REVERSE IT WOULD GO STRAIGHT UNTILL IT KICKED BACK IN GEAR. ON HIGHWAY GEAR SWITCHED ON ITS OWN SLOWED DOWN AND KICKED BACK IN. I COULD OF GOT IN S MAJOR ACCIDENT. I JUST BROUGHT THE CAR ON 01/17/2020"~12,000 mi, complaint #1646640
    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. T…"~16,500 mi, complaint #1539591
    • "THE JEEP WILL RANDOMLY DOWNSHIFT SO HARD IT WILL MAKE A TERRIBLE SOUND WHILE THROWING ALL PASSENGERS FORWARD. IT ALSO HAS DONE THIS SHIFTING UP AS WELL BUT IS MORE LIKELY TO DO IT WHILE DOWNSHIFTING. HAS ALREADY BEEN BROUGHT TO THE DEALERSHIP AND WAS GIVEN A T…"~40,000 mi, complaint #1723333
    • "WHEN DRIVING, THE CAR WILL RANDOMLY NOT ACCELERATE ON THE HIGHWAY, WILL NOT ACCELERATE WHEN FIRST DRIVING AFTER TURNING THE VEHICLE ON, OR NOT ACCELERATE AFTER THE VEHICLE REACHES 40 MPH OR ABOVE. THE TRANSMISSION ALSO HAS HAD, SINCE FIRST PURCHASING THE VEHI…"~63,000 mi, complaint #1724844
    • "WHILE DRIVING THE ENGINE LIGHT COMES ON, INPUT THE CAR IN PARK AND THEN TRY TO PUT IT BACK IN GEAR AND IT WON'T GO. I SHUT THE CAR OFF AND IT WILL THEN GO IN GEAR. THIS IS THE SECOND TIME THIS HAS HAPPENED, AS WELL AS WHEN I GET TO AROUND 2500 RPM THE TRANSMIS…"~72,898 mi, complaint #1670035
  7. #7

    airbag system

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "DRIVER SIDE IMPACT. SIDE AIRBAGS DID NOT DEPLOY."~3,500 mi, complaint #1446918
    • "MAY 23, 2019, MY HUSBAND WAS IN AN ACCIDENT THAT TOTALED OUR COMPASS ACCORDING TO THE POLICE IN THE TOWN. THE SPEED WAS APPROXIMATELY 30MPG. THE AIRBAGS DID NOT DEPLOY. MY HUSBAND WAS TAKEN TO FINLEY HOSPITAL. THERE WERE INJURIES CONSISTING OF ROTATOR CUFF DAM…"~11,000 mi, complaint #1568915
    • "I TRAVELING AT A SPEED OF APPROXIMATELY 55MPH WHEN A DEER JUMPED ONTO THE ROAD. I HIT THE DEER SMASHING THE FRONT END OF MY 2107 JEEP COMPASS. MOST OF THE DAMAGE IS ON THE DRIVERS SIDE FRONT END & DRIVERS SIDE FRONT QUARTER PANEL. MY VEHICLE SHUT DOWN HOWEVER…"~30,000 mi, complaint #1638842
    • "I RAN A STOPLIGHT AND HIT ANOTHER VEHICLE GOING 25-35 MPH. MY AIRBAGS DID NOT DEPLOY. THE POINT OF IMPACT WAS DRIVERS SIDE FRONT."~55,702 mi, complaint #1736817
  8. #8

    control module

    4 unsafe, 1 annoyance

    5
    incidents

    Commonly reported, insufficient mileage data - n=11, median 15,500 mi, no reliable range below 25 reports.

    • "PURCHASED DEC 2017. ALMOST IMMEDIATELY BEGAN EXPERIENCING A PROBLEM WHENEVER THE SPEEDOMETER DROPPED TO 31 MPH, THERE WAS AN AGGRESSIVE DOWNSHIFT THAT FELT AS IF I WAS BEING REAR ENDED. PROBLEM FREQUENT YET INTERMITTENT. OFTEN RADIO WOULD NOT TURN ON OR OFF…"~9,000 mi, complaint #1496321
    • "IN VERY HOT TEMPERATURES AFTER CAR HAS BEEN OFF. THE TEMPERATURE CONTROL RESETS ITSELF TO HI HEAT/DEFROST WHEN RESTARTED, EVEN THO IT WAS SET ON LO AIR WHEN VEHICLE WAS TURNED OFF. SCREEN HAS ALSO GONE BLACK WITH NO RADIO OR BACK UP CAMERA. TAKES A FEW RESTART…"~15,500 mi, complaint #1679263
    • "VEHICLE HAS BEEN IN THE SHOP FOUR TIMES. ALL HAVE BEEN CONTROL MODULE RELATED. WE LOSE ALL EXTERIOR LIGHTS. VEHICLE WILL RANDOMLY SHUT OFF WHILE IN DRIVE. NOW WE ARE HAVING AN ISSUE WITH THE VEHICLE NOT ACCELERATING AND IS IDLING ROUGH. ALL OF THESE HAPPENED W…"~28,000 mi, complaint #1576196
    • "THIS HAS HAPPENED ON MULTIPLE OCCURRENCES. THE VEHICLE IS OFF FOR MAX OF 3 HOUR PERIOD. UPON STARTING VEHICLE TO DRIVE, IT RUNS IDLE AND ENGINE WILL NOT TURN OVER. THE COMPUTER SYSTEM RUNS THROUGH A NUMBER OF MESSAGES STATING VARIOUS SETTINGS ARE NOT WORKING.…"~53,000 mi, complaint #1688527
  9. #9

    driveshaft axle cv

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=15, median 61,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM (LOCATED AT [REDACTED ADDRESS], MOSES LAKE, WA 98837, [REDACTED PHONE]) WHERE IT WAS INIT…"~29,000 mi, complaint #1558846
    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL CLICKING SOUND UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE DRIVESHAFT DETACHED FROM THE VEHICLE AND A CRASH…"~39,082 mi, complaint #1502922
    • "MY JEEP COMPAS WAS BUILT 8-2016 AND IS MAKING A EXTREMELY LOUD GRINDING NOISE. I TOOK MY VEHICLE TO GET LOOKED AT AND THEY ROTATED THE TIRES. THEY STATED THE TIRES ARE IN EXCELLENT CONDITION AND STATED THAT IT MAYBE THE AXEL OR INTERNALLY BECAUSE EXTERIOR VISU…"~45,608 mi, complaint #1532633
    • "The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with an exces…"~68,900 mi, complaint #1965731
    • "The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking, and the contact noticed a burning odor. Additionally, the transmission failed to shift as intended. The vehicle was taken to an…"~90,862 mi, complaint #2117410
  10. #10

    instrument cluster

    1 unsafe, 4 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ISSUE RELATED TO RECALL T70 CONTINUES AFTER UPDATE AND TESTING. DASH WILL PROPERLY DIM IF THE CAR IS TURNED ON AT NIGHT. HOWEVER, IF THE CAR IS ON AND I OPEN MY DOOR, TEMPORARILY TURN ON CABIN LIGHTS, OR DRIVE TEMPORARILY IN BRIGHT ENVIRONMENT (EG. TUNNEL), MY…"~7,300 mi, complaint #1435146
    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 25-30 MPH, THE EMERGENCY BRAKE INDICATOR ILLUMINATED. THE CONTACT STATED THAT ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND SHE WAS INSTRUCTED TO PARK AND RESTART THE VEHICLE. THE VEHICLE WA…"~10,000 mi, complaint #1458588
    • "Odometer Fraud. The contact purchased a 2017 Jeep Compass. The contact had traded a prior vehicle for the Jeep. The vehicle was a private sale. The following day, the mileage jumped nearly 40,000 miles. At the time of purchase, the mileage was 110,246 and the…"~177,382 mi, complaint #2193268
  11. #11

    throttle and pedal

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO MOVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE PARKING BRAKE ALSO ACTIVATED INDEPENDENTLY. AD…"~30,000 mi, complaint #1636198
    • "MY VEHICLE WAS IN MOTION ON THE EXPRESS WAY DOING NO MORE THE 30 MPH AND MY THROTTLE CONTROL LIGHT CAME ON AND CAUSED MY VEHICLE TO HESITATE WHEN I TRIED TO ACCELERATE."~40,000 mi, complaint #1684273
    • "I WAS GETTING ONTO THE FREEWAY GOT UP TO 60 MILES AN HOUR I SAW MY ALTERNATOR LIGHT BLINK THEN MY TRACTION CONTROL LIGHT CAME ON AND THE MOTOR LOST ALL POWER AND NOW THEY'RE TELLING ME THAT MY THROTTLE BODY IS BAD AND I SEE A LOT OF COMPLAINTS ON THE INTERNET…"~92,000 mi, complaint #1706764
    • "The contact owns a 2017 Jeep Compass. The contact stated while driving 30 MPH, the vehicle would not properly accelerate. After several minutes the vehicle accelerated at a high speed with the check engine warning light, and the electric parking brake warning…"~121,000 mi, complaint #1907558
  12. #12

    abs module

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWAR…"~12,000 mi, complaint #1538981
    • "BRAKES HAVE A TERRIBLE GRINDING NOISE WHEN I STOP, I WAS TOLD IT WAS ABS SYSTEM, I HAVE NEVER HAD A CAR OR LOANER THAT MADE SUCH A SCAREY NOISE. IT HAS BEEN WORKED 5 TIMES IN THE LAST 6 MONTHS BRAKE CHANGES, ROTARS, SANDING DOWN ETC. STILL DIES IT"~44,171 mi, complaint #1646646
    • "The contact owns a 2017 Jeep Compass. The contact stated that when the vehicle was started, the ABS, traction control, and other unknown warning lights illuminated. On another occasion, while driving at approximately 15 MPH, the tires locked up and unlocked. T…"~158,000 mi, complaint #1988147
  13. #13

    other

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT PURCHASED THE VEHICLE BRAND NEW ON MAY 13, 2017. THE CONTACT WAS NOT MADE AWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN) UNTIL THE MONDAY AFTER PURCHASING THE VEHICLE. WHE…"complaint #1382913
    • "OWNERS MANUAL SHOWS REVERSED POLARITY ON BATTERY TERMINALS IN THE JUMP STARTING PROCEDURE SECTION. CHRYSLER HAS A RECALL (T46) OUT FOR THE CORRECTED MANUAL FOR VEHICLES BUILT THROUGH APRIL 28, 2017, MY CAR WAS BUILT ON APRIL 29, 2017 AND HAS THE INCORRECT MA…"complaint #1407522
    • "MY CAR IS HAVING THE EXACT ISSUE DESCRIBED BY INVESTIGATION/RECALL 17V740000. HOWEVER, I AM NOT INCLUDED IN THE RECALL. POTENTIALLY THE RECALL IS NOT INCLUDING ALL AFFECTED CARS."complaint #1431524
    • "Unknown A frame cracked in half on passenger side "complaint #1921889
  14. #14

    suspension arms and bushings

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON TH…"~25,800 mi, complaint #1655161
    • "ON 11/23/20 I WAS AT QUIRK CHRYSLER JEEP DEALER GETTING AN OIL CHANGE AND I WAS INFORMED THAT BOTH FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED THE VEHICLE HAS ONLY 33,906 MILES. 2018 JEEP COMPASS VEHICLES WERE RECALLED FOR THIS SAME ISSUE. THIS IS A SAFETY…"~33,906 mi, complaint #1709158
    • "MY 2017 JEEP COMPASS HAS BEEN HAVING DIFFICULTY WITH STEERING/PULLING. THE LEFT LOWER CONTROL ARM AND BALL JOINT WERE FOUND TO BE EXCESSIVELY LOOSE/WORN AT 43,000 MILES. THE BALL JOINT WAS PREVIOUS REPLACED PRIOR TO 24,000 MILES. THIS PART HAS NOW BEEN RECALLE…"~43,000 mi, complaint #1693634
  15. #15

    parking brake

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHILE PULLING OFF FROM A STOP, THE ELECTRONIC PARKING BRAKE TURNS ON BY ITSELF. THIS HAS OCCURRED MULTIPLE TIMES, TYPICALLY ON FLAT CITY STREET AT A RED LIGHT OR STOP SIGN. THE ONLY WAY TO GET THE CAR TO DRIVE IS TO RESTART THE ENGINE, BUT THIS SOMETIMES TAKES…"complaint #1710467
    • "While driving down the road, all doors closed, and with the lift gate closed the Jeep Compass' Emergency Parking Break is engaging at random. Shortly before it does this the vehicle loses ability to accelerate. A quick google search has yielded many hits on ma…"complaint #1917260
    • "While driving, my parking break will turn on and halt the car. It usually is around when there is an issue with my auto start/stop."complaint #2157837
  16. #16

    stability and traction control

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND [REDACTED ADDRESS]. THIS IS VERY DANGEROUS"~20,000 mi, complaint #1594643
    • "TAKATA RECALL , IN THE MIDDLE OF DRIVING ALL MY WARNING LIGHTS ON MY DASH WENT OFF AND THE CAR CUT MY FUEL SERVICE OFF, LEAVING ME UNABLE TO ACCELERATE, I PULLED OVER IN A PARKING AND THE STEERING WHEEL LOCKED UP, I TURNED THE CAR OFF AND COULDN'T START IT BAC…"~37,000 mi, complaint #1605101
    • "MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INS…"~60,200 mi, complaint #1658847
  17. #17

    starter

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "REMOTE START BEGAN FAILING THEN WOULDN'T EVEN START WITH KEY. HAD TO REPLACE STARTER DUE TO WHERE STARTER IS LOCATED IT GETS SO HOT IT FRIED THE WIRING. MECHANIC STATED DUE TO WHERE THE STARTER IS LOCATED, I WILL PROBABLY HAVE TO REPLACE IT EVERY YEAR OR TWO…"~60,000 mi, complaint #1684352
    • "WHEN YOU PARK THE JEEP AND TURN IT OFF THE STARTER KEEPS CLICKING LIKE IT IS TRYING TO START THE RADIO COMES ON WITH NO BODY IN JEEP WHEN IT IS OFF AND IT ALL THIS MAKES THE BATTERY GO DEAD"~74,000 mi, complaint #1658321
  18. #18

    unintended acceleration

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "STOP SYSTEM THAT STOPS THE CAR AT RED LIGHTS FOR FUEL ECONOM. MY CAR WOULD ALL OF THE SUDDEN ACCELERATE WITHOUT MY PUTTING FOOT ON GAS PEDDLE. TOOK TO DEALER. HE SAID THERE WAS A KNOWN ISSUE WITH IT, AND WIPED THE MEMORY AND DID AN UPDATE . MY CONCERN IS THAT…"~14,895 mi, complaint #1498777
    • "I WAS ON HWY GOING SPEED LIMIT AND THE CAR IN FRONT STOPPED REALLY FAST AND I PUT ON MY BRAKES AND THE ENGINE GOT MORE POWER LIKE THE GAS PADDLE WAS STUCK I COULD NOT STOP I HAD TO GO DOWN THE SHOULDER ABOUT A MILE BEFORE THE TRUCK WOULD STOP AND I WAS PUSHING…"~23,000 mi, complaint #1504649
    • "I WAS IN THE KWIK TRIP CARWASH WITH MY ENGINE ON AND IN PARK, WHEN THE VEHICLE, ( A 2017 JEEP COMPASS 4X4 HIGH ALTITUDE), SUDDENLY GOES FORWARD AND THE ONLY WAY TO STOP WAS TO TURN THE ENGINE OFF. THE BRAKES DIDN'T STOP IT. THIS HAPPENED ON JULY 5TH 2020, AT A…"~41,700 mi, complaint #1674767
  19. #19

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT'S DAUGHTER WAS DRIVING A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE VEHICLE JERKED, LUNGED, AND LOST POWER. ALSO, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, THE OVERHEAT WARNING INDICATOR ILLUMINATED FOR APPROXI…"~89,000 mi, complaint #1601307
  20. #20

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY CAR EMERGENCY BRAKE LIGHT BUTTON HAS TURNED ON ALL BYITSELF WHILE I AM DRIVING. THE CAR STOPS AND SHUTS OFF. THEN I AM IN THE MIDDLE OF THE ROAD AND I HAVE TO PUT MY CAR IN PARK, PRESS THE PULL ON P BUTTON TO TURN IT OFF. THIS IS A SAFETY ISSUE. A CAR BEHIN…"complaint #1571252
    • "As I was accelerating my vehicle began to downshift and warning started flashing and the parking brake engaged while driving. When slowed at an interesection the car would notaccelerate forward when light turned green despite being in drive. Dash showed parkin…"complaint #1844993
  21. #21

    brake hydraulics

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2017 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO BRAKES LOCKING UP WHILE DRIVING. *AS THE CONSUMER STATED THE VEHICLE EXPERIENCED VARIOUS ELECTRICAL ISSUES INCLUDING THE BACK UP CAMERA REMAINING ON AT ALL TIMES, THE LOCKS WERE INOPERABLE, THE VEHICLE WOULD…"complaint #1501238
    • "THE BRAKES ON THE COMPASS ARE VERY SENSITIVE. WHILE DRIVING OR FROM A COLD START, APPLYING THE BRAKES AT SLOW SPEEDS WILL CAUSE THE VEHICLE TO LURCH TO AN ALMOST EMERGENCY STOP. I OWN 4 VEHICLES AND NONE OF THE OTHER CARS HAVE BRAKES AS TOUCHY AS THESE. MY…"complaint #1639936
  22. #22

    door latch and hinge

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING 10 MPH, THE REAR DOORS OPENED AND A BURNING ODOR EMITTED FROM THE VENTS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MANHATTAN JEEP ([REDACTED ADDRESS], NEW YORK, NY 10019, [REDACTED PHONE]) TO BE DIAGNOSED,…"~48,000 mi, complaint #1536034
    • "The contact owns a 2017 Jeep Compass. The contact stated that while driving at various speeds, the hood latch inadvertently unlatched without warning. The contact stated that the safety latch would prevent the hood from opening fully; forcing the contact to st…"~74,000 mi, complaint #1888951
  23. #23

    engine internal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE ENGINE RUNS VERY HOT AND IT BURNS OIL LIKE I HAVE NEVER SEEN BEFORE. THE SERVICE MANAGER KNOWS ABOUT THIS AS WELL AS THE ADVISORS ALL INFORMED ME THAT THIS ENGINE DOES RUN HOT. IT BURNS OIL SO QUICKLY THAT YOU HAVE TO CHECK IT EVERY TIME YOU FILL UP ON GAS…"complaint #1696802
    • "The engine malfunctioned on the freeway causing my brother to have to pull to the side as safely as possible. The engine was smoking and all of the electrical systems started to fail. It said it was overheating. "complaint #1948767
  24. #24

    fuel tank and lines

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "NOZZLE AT FUEL PUMP WAS STUCK INSIDE THE GAS CAP AND TANK. BOTH FUEL STATION STAFF & I ATTEMPTED TO REMOVE THE NOZZLE FROM THE GAS TANK BUT IT WOULD NOT COME OUT. WE HAD TO USE A PIECE OF METAL TO PRY OUT THE NOZZLE. THERE IS A METAL NOTCH ON THE GAS NOZZLE…"~3,067 mi, complaint #1434584
    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE FUEL GAUGE WAS DEFECTIVE AND DID NOT WORK AS INTENDED WITHOUT WARNING. ALSO, WHEN ATTEMPTING TO PLACE FUEL INTO THE FUEL TANK, THE NOZZLE HAD TO BE RE-POSITIONED IN ORDER TO CONTINUE ADDING…"~10,677 mi, complaint #1627419
  25. #25

    lighting exterior

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SAFETY HAZARD POOR VISIBILTY HEADLIGHTS- HALOGEN BULBS H11LL. POOR VISIABLILTY LOW LUMENS TERRIBLE ROAD LIGHT DISTANCE. DEALER CHECKED STATED LIGHTS WERE FINE. "~8,800 mi, complaint #1456211
  26. #26

    seat mechanism

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING ON THE INTERSTATE MY PASSENGER SIDE HEADREST POPPED OPEN."~63,000 mi, complaint #1667506
  27. #27

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR"~49,000 mi, complaint #1663532
    • "The contact owns a 2017 Jeep Compass. The contact stated while driving approximately 30-40 MPH, the driver’s side front seat belt unclipped and failed to secure the occupant. There were no warning lights illuminated. The local dealer was not contacted. The veh…"~108,000 mi, complaint #2077022
  28. #28

    software or update

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SOUTH OAK JEEP, DODGE, CHRYSLER, AND RAM ([REDACTED ADDRESS], MATTESON, IL 60443, [REDACTED P…"~50,000 mi, complaint #1483104
  29. #29

    steering rack mechanical

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2017 Jeep Compass. The contact stated while driving at approximately 60 MPH, there was an abnormal clunking sound detected. While turning the steering wheel, the abnormal sound was detected. There were no warning lights illuminated. The vehi…"~72,000 mi, complaint #1939713
  30. #30

    suspension struts shocks

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY STRUTS AS WELL AS 2 OF MY COUSINS WITH THE SAME MAKE AND MODEL JEEPS HAVE ALL BEEN A PROBLEM. SO THERE HAS TO BE AN ISSUE WITH JEEP COMPASS STRUTS"~37,000 mi, complaint #1715142
    • "The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The ma…"~57,000 mi, complaint #2126346
  31. #31

    transfer case awd

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE D…"~30,600 mi, complaint #1598093
  32. #32

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "A PEBBLE SMALLER THAN A PEA WENT THROUGH THE GRILL AND PUT A WHOLE IN THE AC /DEFROST COMPRESSOR WHICH ALSO HOUSES THE TRANSMISSION COOLANT COSTING OVER $ 600 TO REPLACE. VERY CHEAP MATERIAL TO BE PUNCTURED BY A TINY PEBBLE AND VERY POOR DESIGN TO LEAVE SUCH…"~62,000 mi, complaint #1684367
  33. #33

    adas collision warning

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE AT A RED LIGHT, THE COMPASS WENT INTO AUTO STOP. WHEN MY FOOT RELEASED THE BRAKE, THE CAR SHUTTERED, A LIGHT APPEARED AND IT APPEARED TO STALL. I COULD NOT ACCELERATE AND HAD TO BRAKE, PARK THE VEHICLE, TURN IT OFF AND BACK ON (IN THE MIDDLE OF A BUSY IN…"~23,400 mi, complaint #1612710
  34. #34

    backup camera

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED WHILE REVERSING, THE BACK UP CAMERA FAILED TO DISPLAY AN IMAGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THEY HAD THE CAMERA REPLACED TWO WEEKS PRIOR HOWEVER, THE…"~35,000 mi, complaint #1732321
  35. #35

    climate control module

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "EVERY 25-30 ENGINE STARTS THE CLIMATE CONTROL SYSTEM RESETS ITSELF AND ALTHOUGH THE VEHICLE SAYS THE AIR IS ON IT BLOWS HOT AIR FOR APPROXIMATELY 30 MINUTES OR UNTIL YOU REACH A MINIMUM SPEED OF 60 MPH BEFORE THE VEHICLE KICKS OVER TO AIR. WHILE THE HEAT BLOWS…"~17,820 mi, complaint #1586032
  36. #36

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "FRONT END CROSSMEMBER OR ALSO CALLED SUBFRAME HAS ROTTED AND RUSTED CLEAR THROUGH AT JUST OVER 10 YEARS OLD I WAS INFORMED BY CAR MECHANIC. JEEP ACKNOWLEDGED THE ISSUE WITH THE BAD SUBFRAMES AND PUT AN EXTENDED WARRANTY ON IT. THAT ONLY LASTED 10 YEARS. SO CAR…"~190,000 mi, complaint #1454035
  37. #37

    engine cooling

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Coolant temperature heating with no root cause issue. Dealership cannot diagnose. And no recalls when there are tons of people posting about this "complaint #1889607
  38. #38

    hv battery and range

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE STOP/START BATTERY HAD TO BE REPLACED. WITHIN 2 MONTHS THE CAR BATTERY HAD TO BE REPLACED. THIS WAS BECAUSE THE STOP/START ENGINE DIED VARIOUS TIMES. THE CAR WOULD NOT START FOR OVER 10 MINUTES. A MONTH AFTER FIXING IT , IT STALLED AGAIN. I AM 65 YEARS OL…"~56,000 mi, complaint #1618829
  39. #39

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TAKATA RECALL: BURNING PLASTIC SMELL WHILE IN MOTION. FOUND BURN HOLE IN THE PASSENGER SIDE LEATHER SEAT."~9,440 mi, complaint #1470317
  40. #40

    key fob and immobilizer

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "FOR THE THIRD TIME THE SINCE NOV 13 THE AUTO-START FAILED TO RESTART AFTER THE ENGINE WAS STOPPED DURING A BRAKED IDLE (WAITING AT LIGHT OR WAITING TO TURN). THE FIRST TIME THE AUTO-START BATTERIES AND FUSE WERE REPLACED. THE SECOND TIME THE WHOLE AUTO-START…"~21,000 mi, complaint #1650951
  41. #41

    power windows and locks

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY WIFE DROVE HOME FROM WORK PARKED CAR IN DRIVEWAY 3 HOURS LATER HAD TO BRING MY DAUGHTER TO WORK AND WINDOW WAS CRACKED FROM BOTTOM UP ABOUT 10 INCHES IN CENTER OF WINDOW WE ALSO FOUND OUT ANOTHER PERSON WHO BOUGHT A 2017 COMPASS HAD WINDOW CRACK HAVING A HA…"~1,180 mi, complaint #1371822
  42. #42

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My sun roof exploded while I was driving on the highway. It was closed and my cover was on, which stopped the glass from coming inside and hitting me or my 1 yr old son"complaint #1925546
  43. #43

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BRIDGESTONE FIREHAWK TIRE. THESE FACTORY TIRES ARE DEFECTIVE. THE TIRE BELTS IN ALL 4 OF MY TIRES HAVE SHIFTED CAUSING AN EXCESSIVE HUMMING NOISE. MY TIRE TREADS ARE CURRENTLY AT 5/32 AND ACCORDING TO TREAD IS NOWHERE NEAR REPLACING, HOWEVER DUE TO THE TIRE BE…"~33,100 mi, complaint #1536153

NHTSA investigations

Search NHTSA's own recall and complaint database for JEEP COMPASS directly.