2020 HYUNDAI TUCSON

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine oil consumption

    31 unsafe, 1 broken, 3 annoyance

    35
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the low oil warning light briefly illuminated. Upon inspecting the vehicle, the contact noticed that the engine oil level was low. The vehicle was taken to t…"~72,000 mi, complaint #2140334
    • "The contact owns a 2020 Hyundai Tucson. The contact stated that while the vehicle was receiving a routine oil change, the contact was informed that the oil pan was empty. The contact was advised to take the vehicle to the dealer. The contact was informed about…"~80,000 mi, complaint #2237473
  2. #2

    engine internal

    5 stranded, 14 unsafe

    19
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 Hyundai Tucson. While the contact’s daughter was driving at an undisclosed speed, there was an abnormally loud knocking sound coming from the vehicle before the engine seized. The vehicle was towed to the dealer; however, the vehicle wa…"~83,500 mi, complaint #2119721
    • "The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle independently decelerated. In addition, the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnose…"~101,196 mi, complaint #1991977
  3. #3

    abs module

    12 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I AM UNABLE TO SAFELY DRIVE MY NEW 2020 HYUNDAI TUCSON PURCHASED JULY 12, 2020, DUE TO A DANGEROUS RECALL. THERE IS NO SOLUTION AT THIS TIME AND IF THE ABS LIGHT COMES ON, I AM ADVISED TO PULL OVER, DISCONNECT THE BATTERY AND HAVE IT TOWED TO THE DEALERSHIP.…"~1,300 mi, complaint #1693530
    • "RECEIVED RECALL 195 NOTICE PERTAINING TO ELECTRICAL SHORT IN ABS SYSTEM AND THAT VEHICLE SHOULD NOT BE PARKED IN GARAGE OR NEAR ANY STRUCTURES DO TO POTENTIAL FIRE. WENT TO DEALER FOR INSPECTION, WAS TOLD THAT PART WOULD BE IN AND REPLACED IN A WEEK TO TEN DA…"~2,000 mi, complaint #1711609
    • "I WAS NOTIFIED IN SEPTEMBER OF 2020 THAT THERE WAS A RECALL TO INSTALL A FUSE KIT INTO THE ABS MODULE ELECTRICAL CIRCUIT AND UPDATE THE ABS SOFTWARE ON MY VEHICLE. IT IS NOW MARCH 2021 AND HYUNDAI STILL DOES NOT HAVE THE PARTS TO CORRECT THIS PROBLEM. SINCE…"~4,300 mi, complaint #1731818
    • "SERVICE RECALL 195 FOR ABS SYSTEM AND POTENTIAL FIRE HAZARD. HYUNDAI SAYS NOT TO DRIVE BECAUSE OF SAFETY RISK AND THAT PARTS ARE NOT AVAILABLE NATIONWIDE. APPARENTLY THIS IS ONLY FOR EXISTING CARS IF YOU BUY NEW THEY WILL FIX THE PROBLEM AND HAVE PARTS AVAIL…"~11,332 mi, complaint #1717039
  4. #4

    engine stall or no start

    2 stranded, 10 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TWICE WITHIN NINE DAYS GIVE OR TAKE A DAY, OCT.31 BEING THE LAST TIME THE SUV TURNED ITSELF OFF ONCE TRAVELING APP. 25 MPH, THE SECOND ABOUT 45MPH . A FEW MINUTES LATER IT TURNED ITSELF BACK ON.THIS IS MY WIFES CAR. THANKFULLY BOTH TIMES SHE WAS ABLE TO GET TH…"~2,000 mi, complaint #1708122
    • "TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE VEHICLE STALLED THE VEHICLE THEN S…"~5,200 mi, complaint #1733794
    • "The contact owns a 2020 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle stalled and failed to accelerate while the accelerator pedal was depressed. No warning light was illuminated. In addition, the contact stated that the A/C w…"~30,000 mi, complaint #2071982
    • "The contact owns a 2020 Hyundai Tucson. The contact stated that the vehicle unintendedly shut off while driving. The vehicle was restarted. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment. The vehicle was n…"~70,000 mi, complaint #2149630
  5. #5

    other

    7 unsafe, 3 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "RECALL 20-01-040H - I'VE BEEN TRYING TO GET THIS PART SINCE JULY OF 2020, THIS IS A SAFETY RECALL AND I FINALLY WENT TO STEW HANSEN HYUNDAI IN DES MOINES IOWA ON 12/29/2020 AND THEY ORDERED IT FOR THE AUTO OFFICIALLY. I HAD BEEN ON A LIST FOR WHEN IT CAME IN…"~5,524 mi, complaint #1727251
  6. #6

    brake hydraulics

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2020 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the parts for the recall repair was available. The contact stated…"~4,200 mi, complaint #1776662
    • "The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the contact smelled an abnormal odor and heard an abnormal sound coming from the vehicle. Additionally, while driving at an undisclosed, the vehicle jerked f…"~31,000 mi, complaint #1889545
  7. #7

    adas collision warning

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact's father owns a 2020 Hyundai Tucson. The contact's father stated that while driving at various speeds, the Forward Collision Avoidance message was displayed; however, there was no other vehicle nearby. The vehicle was taken to a local dealer, where…"~5,000 mi, complaint #1859232
  8. #8

    airbag system

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated intermittently. The vehicle was taken to the dealer, where the unit under the passenger’s side seat was replaced; howev…"~50,000 mi, complaint #1880681
  9. #9

    backup camera

    5 unsafe, 2 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE BACKUP CAMERA IS BLURRY AND FUZZY DURING THE DAY AND EVEN WORSE AT NIGHT. ALMOST USELESS AT NIGHT TIME. THE CAMERA SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT IT IS NOT VERY GOOD WHEN YOU CAN'T MAKE OUT OBJECTS AND THERE ISN'T A WARNING NOISE WHEN YOU…"complaint #1651549
    • "TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED AFTER DRIVING IN INCLEMENT WEATHER, AND ATTEMPTING TO REVERSE, THE REAR VIEW CAMERA WAS OBSTRUCTED BY RAIN WATER MAKING IT DIFFICULT TO SEE OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THERE WAS…"complaint #1703351
    • "THE BACK UP CAMERA IS FUZZY AND BLURRY. IT'S HARD TO SEE THROUGH THE CAMERA TO USE IT BACKING UP IN SPOT THAT I REALLY NEED IT. WHEN IT'S DARK ITS WORSE. THE BACK UP CAMERA DOES NOT MAKE THE WARNING NOISE IT SHOULD. I HAVE CAME VERY CLOSE TO HITTING 2 PARKED C…"complaint #1723221
    • "I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN…"complaint #1730953
    • "I SUBMITTED A SAFETY ISSUE WITH MY CAR'S FRONT AND REARVIEW CAMERA. IN LOW LIGHT, IT IS IMPOSSIBLE TO SEE WHAT IS BEHIND ME OR HOW FAR I AM FROM THE OBJECT BEHIND ME. THE FEDERAL GOVERNMENT MANDATES BACKUP CAMERAS BUT DOES THAT MEAN A MANUFACTURER CAN JUST PU…"complaint #1740738
  10. #10

    catalytic converter

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Engine light was flashing on and off in September 2022 I took it in to a Hyundai dealer in September and was told it was the Catalytic convertor. The catalytic convertor was replaced in October 2022, 2 weeks later the engine light was flashing and the car woul…"complaint #1861891
    • "Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 d…"complaint #1966280
    • "unknown cause for internal malfunction of the catalytic converter. Hyundai did have prior issues in 2019 with the publication of a technical service bulletin"complaint #1977805
    • "On 8/7/2024 the engine light came on and stayed on. I took the car to my service pro and he did a pcm scan. Error code displayed a catylitic problem on bank 1. This is the secind time this has happened to this vehicle. First time was 2/13/2023, Mileage was 520…"complaint #2014616
    • "Check engine light came on and went off again prior to waiting the 2 weeks for service. Infamous code P0420 catalytic converter bank 1 code where manifold, catalytic converter, and O2 sensor were replaced at a measly 37k miles."complaint #2016048
  11. #11

    glass and windshield

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE WINDSHIELD ON MY 2020 HYUNDAI TUSCON ALL OF SUDDEN HAS A CRACK LONGER THAN 2 DOLLAR BILLS AND IT KEEPS GROWING. STARTED ON THE PASSENGER SIDE, MAKING IT'S WAY TO THE DRIVERS SIDE. YOU DO NOT FEEL THE CRACK ON THE INSIDE OR OUTSIDE OF THE WINDSHIELD, IT SEE…"~1,698 mi, complaint #1700504
    • "MY WINDSHIELD CRACKED. THE VEHICLE WAS STATIONARY. NOTHING HIT IT. IT STARTED OUT AS A 5INCH LONG CRACK AND IS NOW 18INCHES. I CANT FEEL IT ON THE INSIDE, OR OUTSIDE OF THE GLASS. IT IS FROM THE INSIDE."~11,000 mi, complaint #1746795
  12. #12

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "It happened on two different occasions but only when driving at high speed using the Cruise Control. Here is what happened. Driving on the Cruise Control I “Set” it to 70 mph. Driving on the two lane highway with both lanes blocked by other vehicles, I pressed…"complaint #1798427
    • "When driving this car it is hard to go to higher speed. Acceleration is a huge problem. Coming on to the highway I have to wait until there's no one approaching due to the fact that it takes about 40 seconds to a minute for the car to accelerate once it comes…"complaint #2014755
  13. #13

    battery and charging

    1 stranded, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "In September 2021 I bought the reference unit and on 4 different occasions I could not use it because it had no power. I took it to the dealer and they didn't find any problem, I used it again and again it ran out of power. It has currently been at the dealer…"complaint #1804451
    • "When parked and car is turned off , if i don’t get out right away (key in ignition still or not) a “battery discharge warning” shows up on my display."complaint #1832499
  14. #14

    emissions aftertreatment

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Check engine light came on for 2020 Hyundai Tucson; the vehicle has the 2.0 engine. I called Hyundai for service waited 3 weeks for service appt. Service ECM software update completed on 2/13/2023. On 2/15/2023 service light came on again. Advised Hyundai Serv…"complaint #1873797
    • "Dealer completed update 9C2 Theta 2 emissions update. After update, the car sputters slightly and increased noise is heard from the tailpipe. Customer returned to dealer after driving the car in different temps and noted the above complaint. Dealer verified th…"complaint #2233681
  15. #15

    paint and clearcoat

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Peeling paint Paint started peeling away on hood, and now on roof. On a single drive to town about half the paint peeling from my roof. There’s also little bubble in various areas on the vehicle where the paint looks like it’s about to start coming off. Appear…"complaint #1838359
    • "The paint is peeling off the car prematurely. Hyundai is only acknowledging their responsibility for white vehicles but it is affecting others as well. "complaint #2199647
  16. #16

    unknown

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While I was driving my car on the highway I notice my back window was getting foggy and about 5 minute later all my indicators on my dashboard lift up and my car went dead trying to get off the highway ramp and smoke came out of the hood, this was a brand…"complaint #1781149
    • "While driving on the expressway my car hit a bump and all the power from the vehicle was lost. I’ve been having issues with my car and have taking it to Hyundai dealership. Everytime I take it they are saying my car is fixed. But it’s not. Now they are saying…"complaint #2220695
  17. #17

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "For at least the last 60 days, the blind spot warning camera system will disengage while driving. Took the vehicle to the local dealer, who had the car for 2 days and could not determine the cause. They did discover it will disengage after driving the car for…"complaint #1789512
  18. #18

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Warning lights for Lane keeping, Blind Spot, ABS, Autohold, Foward collision systems came on and will not reset. Reports of this all over hyundai forums and owner fan pages (Facebook, etc). It can fool the driver into believing the car is about to be in an acc…"complaint #1908148
  19. #19

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 Hyundai Tucson. The contact stated that upon starting the vehicle, the Brake Auto Hold was engaged unintendedly and failed to disengage upon pressing the button, which required the contact to turn off, restart, and drive the vehicle for…"~102,000 mi, complaint #2148428
  20. #20

    control module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When driving my check engine light started to blink and my car would not accelerate. I made it home and plugged in a diagnostic reader and got the code P1326 glow relay short circuit. My car along with my friends 2021 Hyundai Tucson both have this same issue.…"complaint #2130096
  21. #21

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Spark plugs have been replaced twice- fuel injectors cleaned and now I have another misfire in cylinder 3 and have to replace all four fuel injectors."complaint #2152898
  22. #22

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The check engine light became flashing and the vehicle went into limp mode while occupied by two adults and one minor child as they were merging to access the freeway"complaint #2066147
  23. #23

    infotainment head unit

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • " 2020 Hyundai Tuscon May I have had numerous incidents where my stereo navigation screen goes black, and then instantly comes back. This happens frequently; whether or not my phone is plugged in. I have stopped plugging my phone into the car. May 1, 2024 As…"complaint #1992961
  24. #24

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2020 Hyundai Tucson. The contact stated that while driving approximately 65 mph, the instrument dashboard display suddenly blacked out and the steering wheel malfunctioned causing the driver to lose control of the vehicle and crash down an e…"~38,000 mi, complaint #1766110
  25. #25

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT BURNED AND MELTED SO DEEP IT WAS UNBELIEVABLE JUST BECAUSE MY SEAT HEATER WAS ON FOR 2, 3 HOURS, IT WAS MELTED COMP…"~4,500 mi, complaint #1735839
  26. #26

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My vehicle was stolen due to not having an ignition immobilizer. There were no warning lights. Yes its a known issue"complaint #1866818
  27. #27

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2020 Hyundai Tucson. The contact stated that while reversing, the brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake light needed to be replaced. The indepen…"~100,000 mi, complaint #2072028
  28. #28

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My driver's seat broke and started wobbling while driving. The whole. Bottom plate is broken and the bolt will not hold it steady. It will not stay in one place. It slides back and forth and bounces up and down"complaint #2216955
  29. #29

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "NHTSA should have a non-official recall warning for Hyundai vehicles that have this software based Safety Defect, which is some models don't have a Passive Engine Immobilizer, and the vehicles can be easily stolen by starting the engine with a USB cord. Thank…"complaint #1931638
  30. #30

    starter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "These vehicles I been noticing looks like they having issues with their staters or something I been seeing on Youtube everyone having same issue like I'm where on cold days you try to start the engine it just makes a clicking sound with a burning smell"complaint #1790899
  31. #31

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WAS GETTING ON ENTRANCE RAMP TO INTERSTATE (180 CURVE RAMP) 35 NORTH BOUND FROM ROBINSON WHEN ORANGE ELECTRIC POWER STEERING (EPS) WARNING LIGHT CAME ON.WHEN I WAS ABOUT 90 DEGREES INTO THE TURN. SHORTLY AFTER RED EPS CAME ON. POWER STEERING BECAME NON EXI…"complaint #1683442
  32. #32

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "SUV HAS BEEN IN SHOP 4 TIMES DUE TO LOUD CRACKING POP NOISE COMING FROM PANORAMIC SUN ROOF. I KNOW THERE WAS A RECALL ON THIS EXACT ISSUE, THEN THE WINDOWS WOULD EXPLODE. APPARENTLY HYUNDAI HAS NOT FIXED THE PROBLEM, I AM AFRAID TO DRIVE THE CAR, AND WANT MY M…"complaint #1661821
  33. #33

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The rear self leveling shocks are worn out. The car bounces terribly and control is an issue. I have confirmation from the dealer that the shocks need to be replaced. There were no warnings that the parts were broken."complaint #2158236
  34. #34

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN SITTING AT A STOP LIGHT, WITH THE CAR IN DRIVE, THE VEHICLE STARTS TO LURCH MULTIPLE TIMES. IT FEELS AS IF SOMEONE BEHIND ME IS TAPPING MY REAR BUMPER. I HAVE TAKEN IT EARNHARDT HYUNDAI IN NORTH SCOTTSDALE, ARIZONA THREE TIMES. THEY CANNOT FIND OUT WHAT T…"~6,200 mi, complaint #1706540

NHTSA investigations

Search NHTSA's own recall and complaint database for HYUNDAI TUCSON directly.