2017 FORD MUSTANG

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    door latch and hinge

    41 unsafe, 2 annoyance

    43
    incidents
    Typical range: 42,000–86,500 mi

    Median 60,000 mi, based on 30 reports (48% had no usable mileage)

    • " TL* THE CONTACT OWNED A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE HER FIANC WAS DRIVING AT 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A DITCH. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR HINGE FRACTURED, ALLOWING THE DOOR TO OPEN VIOLENTLY…"~9,600 mi, complaint #1395124
    • "PASSENGER DOOR OPENED GOING 75 MPH 3 TIMES ON I95 FROM FL BACK TO GA AND ONCE TURNING A CORNER ON A SIDE STREET.DOOR WERE LOCKED.I HAVE HAD IT REPLACED AND KEPT THE FAULY PART."~42,000 mi, complaint #1672721
    • "TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING 70 MPH, THE PASSENGER'S AND DRIVER'S DOOR OPENED AUTOMATICALLY. THE CONTACT STATED THAT VEHICLE WAS UNSAFE WHILE DRIVING DUE TO THE DOORS OPENING AUTOMATICALLY. THE CONTACT STATED PASSE…"~60,000 mi, complaint #1683822
    • "THE PASSENGER SIDE DOOR WILL OPEN RANDOMLY WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES IN THE COURSE OF A DAY."~69,000 mi, complaint #1722260
    • "The contact owns a 2017 Ford Mustang. The contact stated while driving 65 MPH, the front passenger’s side door opened independently. The contact stated the door ajar warning light was illuminated. The contact experienced the failure a second time on August 12,…"~125,000 mi, complaint #1919480
  2. #2

    backup camera

    23 unsafe, 8 annoyance

    31
    incidents
    Typical range: 20,000–74,000 mi

    Median 45,000 mi, based on 38 reports (52% had no usable mileage)

    • "THE REAR VIEW CAMERA SOMETIMES WORKS AND SOMETIMES DOES NOT. WHEN BACKING UP, THE CAMERA SCREEN GOES BLACK"~575 mi, complaint #1454522
    • "The contact owns a 2017 Ford Mustang. The contact stated while reversing at an undisclosed speed, the back-up camera displayed a distorted or a black image, creating a visibility hazard. The cause of the failure was not yet determined. The contact received not…"~20,000 mi, complaint #1910439
    • "THE REAR VIEW CAMERA ON OUR 2017 MUSTANG QUIT WORKING. AFTER DOING SOME RESEARCH I HAVE FOUND THAT THERE IS AN ISSUE WITH THE HARNESS ITSELF AND LOCATION MOUNTING POINTS AT THE TRUNK LID THAT CAUSE THE WIRES TO PINCH AND SEPARATE. THERE ARE HUNDREDS OF ENTRIE…"~42,500 mi, complaint #1594381
    • "The contact owns a 2017 Ford Mustang. The contact stated that the dealer previously serviced the vehicle under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure recurred with the rearview camera displaying a distorted image. The vehi…"~60,000 mi, complaint #1850243
    • "The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the third brake light failed to function as intended. In addition, the rear-view camera flashed on and off. The contact replaced the third brake light housing, but the failure reocc…"~100,000 mi, complaint #2241807
  3. #3

    transmission manual clutch

    1 stranded, 9 unsafe, 1 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THIS IS A 435HP SPORTS CAR WITH A MANUAL TRANSMISSION. THE CAR WAS USED TO COMMUTE ON THE INTERSTATE WHERE THERE WAS LITTLE SHIFTING. AT 26,000 THE CLUTCH COMPLETELY CAME OUT OF THE CAR AND LEFT ME STRANDED ON THE SIDE OF THE ROAD. WHEN THE CLUTCH FAILED, I…"~26,000 mi, complaint #1668772
    • "CLUTCH FAILED IN 3RD GEAR WHILE TRAVELING DOWN A FOUR LANE STREET. CAR STALLED IN TRAFFIC AND WOULD NOT RESTART. ALMOST CAUSED AN ACCIDENT WITH DRIVER FOLLOWING VEHICLE DUE TO SUDDEN STALL. CAR WOULD NOT RESTART DUE TO BEING STUCK IN GEAR. RECENTLY RECEIVED SE…"~35,250 mi, complaint #1669315
    • "THE TRANSMISSION IS FAULTY. I HAVE REPLACED THE CLUTCH FLYWHEEL TWICE AND IT CONTINUES BREAK."~38,000 mi, complaint #1680596
    • "THE WELD ON MY CLUTCH PEDAL BROKE WHILE DRIVING. THIS SHOULD BE A SAFETY RECALL BECAUSE IT COULD HAVE CAUSED AN ACCIDENT, DEATH, OR INJURY. THE QUALITY OF THE WELD ON THE CLUTCH PEDAL IS VERY POOR AND SEEMS TO BE A COMMON ISSUE. I WAS DRIVING AROUND 40MPH WHEN…"~54,000 mi, complaint #1745639
    • "MANUAL TRANSMISSION THUMPING/CLUNKING SOUND WHEN ENGAGING INTO A 1ST, 2ND, 3RD AND 4TH. HAPPENS MORE OFTEN WHEN COMING UP O A STOP AND I RE-ENGAGE INTO A GEAR. FEELS AS IF SOMETHING FALLS INTO PLACE AFTER THE THUMP/CLUNK NOISE. HAS 58,000 MILES. IT'S I…"~57,000 mi, complaint #1741240
  4. #4

    other

    3 unsafe, 6 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE TABS ON THE SIDES OF THE FRONT BUMPER HAVE BROKEN OFF. IN THE EVENT OF AN ACCIDENT THERE WOULD BE LESS RESTRAINT FROM THE BUMPER BECAUSE IT IS NOT SECURED ON PROPERLY. I HAVE SEEN AND HEARD OF MANY PEOPLE WITH THIS YEAR AND MODEL HAVING THE SAME PROBLEM."~23,000 mi, complaint #1561543
  5. #5

    airbag system

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "MY DRIVER SIDE AIR BAG DIDN'T DEPLOY WHEN I WAS IN A CAR WRECK ON SATURDAY OCTOBER 7, 2017.."~3,000 mi, complaint #1413260
    • "TL* THE CONTACT OWNED A 2017 FORD MUSTANG. WHILE THE CONTACT'S SON WAS MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT FOR THE DRIVER'S STEERING WHEEL AIR BAG. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSP…"~9,067 mi, complaint #1513697
    • "I HAVE BEEN IN 3 DIFFERENT ACCIDENTS AND NOT ONCE HAS MY AIRBAG DEPLOYED, ONE ACCIDENT DID OVER $10000 WORTH OF DAMAGE TO THE CAR AND I WAS INJURED BUT NO AIRBAG WAS INFLATED. THE WORST ONE WAS ON THE HIGHWAY WHERE A CROSSED 4 LANES OF TRAFFIC DUE TO A STEERIN…"~16,000 mi, complaint #1510337
    • "TAKATA RECALL - MY 2007 MUSTANG WAS IDENTIFIED BY THE DEALER AND FORD MOTOR CO OVER A YEAR AGO NEEDING BOTH DRIVER AND PASSENGER SIDE AIRBAGS REPLACED UNDER THE TAKATA RECALL. I WAS ASKED TO BRING IT INTO THE SHOP LAST SPRING 2016 AND WAS INFORMED THEY HAD PAR…"~19,000 mi, complaint #1417672
    • "I WAS DRIVING APPROXIMATELY 40-45 MPH AND T- BONED ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. I SLAMMED ON THE BRAKES, AND SLOWED OUR SPEED DOWN AS MUCH AS POSSIBLE. THE DRIVER SIDE AIRBAG KNEE AIRBAG DEPLOYED. THE PASSENGER SIDE ATTEMPTED TO DEPLOY BUT…"~73,444 mi, complaint #1725346
  6. #6

    engine cooling

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY 2017 FORD MUSTANG GT WITH ONLY 3000 MILES ON IT HAS ALMOST TO NO COOLANT IN IT IT'S BEEN A GARAGE KEPT CAR HASN'T EVEN SEEN A TRACK OR DRIVING IT HARD!! I HAVE NEVER OWNED A NEW CAR THAT JUST LOST COOLANT LIKE THAT. THE REASON I'M REPORTING THIS IS I SERIOU…"~3,100 mi, complaint #1476632
    • "The contact owns a 2017 Ford Mustang. The contact stated that while at a complete stop, white smoke started coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to a dealer where the contact was provided an estimate…"~15,000 mi, complaint #1954564
    • "MY VEHICLE, MANUFACTURED JUNE 2016, IS HAVING AN OIL LEAK FROM THE ENGINE COOLER HOSE. MY SPECIFIC VIN WAS NOT RECALLED BUT THIS ISSUE STARTED LAST WEEK AND FALLS UNDER BOTH MODEL YEAR AND MANUFACTUR DATES FOR THIS RECALL FORD # (16S40). THIS OCCURS AFTER VEHI…"~41,200 mi, complaint #1519372
    • "The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 40 MPH, the message "High Temperature - Pull Over" was displayed on the instrument panel. The contact was consistently adding coolant to the coolant reservoir for the vehicle…"~80,000 mi, complaint #2097717
  7. #7

    power windows and locks

    7 unsafe, 1 broken

    8
    incidents

    Commonly reported, insufficient mileage data - n=11, median 32,000 mi, no reliable range below 25 reports.

    • "THE PASSENGER WINDOW KEEPS READJUSTING I HAVE ALREADY HAD THE MOTOR REPLACED ONCE AND NOW IT'S STARTING TO DO THE SAME THING AGAIN I'LL BE DRIVING AND IT JUST KEEPS READJUSTING. IT HAPPENS WHILE I'M DRIVING AND WHEN IN PARK"~20,000 mi, complaint #1701786
    • "ALL OF A SUDDEN, THE DRIVER SIDE DOOR LATCH DOESN'T CLOSE. ALSO, THE WINDOW DOESN'T OPEN."~30,000 mi, complaint #1708517
    • "AT RANDOM TIMES MY DRIVERS SIDE WINDOW GOES UP AND DOWN ABOUT 1/2 INCH. THIS HAPPENS WHEN THE CAR IS IN MOTION AS WELL AS WHEN ITS PARKED. IT HAPPENS WHEN ITS RUNNING AND WHEN ITS NOT RUNNING. IT HAPPENS WITH THE KEYS IN IT AND OUT OF IT. THERE'S NO RHYME OR R…"~32,000 mi, complaint #1580036
    • "THE PASSENGER DOOR OPENS WHILE THE VEHICLE IS ABOUT 30 MPH. THIS HAS OCCURRED 4 TIMES IN THE LAST TWO MONTHS. THIS HAS OCCURRED IN CITY STREETS, RUNNING STRAIGHT AND WHILE TURNING. SOMETHING IS ELECTRICALLY TRIGGERING THE DOOR TO OPEN."~37,000 mi, complaint #1658166
    • "PASSENGER SIDE DOOR UNLOCKS WHILE VEHICLE IS IN MOTION. THIS HAPPENED AT [REDACTED ADDRESS]. THIS HAS HAPPENED 3 TIMES SO FAR IN 2020."~59,500 mi, complaint #1658507
  8. #8

    ac compressor and refrigerant

    4 unsafe, 1 broken, 2 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "AC COMPRESSOR AND SYSTEM FAILURE 2 TIME IN 24000 MILES. *TR"~24,000 mi, complaint #1666714
    • "A/C EVAPORATOR ON 2017 FORD MUSTANG DEFECTIVE WITH ONLY 33,000 MILES ON THE VEHICLE. I SPOKE TO FORD CORPORATE ABOUT THE PROBLEM AND THEY REFUSE TO HELP IN ANY WAY WITH THE $1,500+ REPAIR BECAUSE THE VEHICLE IS OUT OF WARRANTY. I MENTIONED TO THEM THAT THEY…"~33,000 mi, complaint #1672292
    • "The contact owns a 2017 Ford Mustang. The contact stated when the HVAC system was engaged to clear the windshield due to overnight condensation, the HVAC system failed to operate as designed and the windshield was not cleared. The contact stated no warning lig…"~38,000 mi, complaint #1931828
    • "A PART OF THE AIR CONDITIONER SYSTEM CALLED THE EVAPORATOR CORE FR3Z-19680-C REQUIRED REPLACEMENT AND THE REPAIR WORK TO ACCESS THE UNIT REQUIRES THAT THE DASHBOARD BE REMOVED TO GAIN ACCESS. VEHICLE HAD 53K MILES."~53,000 mi, complaint #1730759
    • "The 2015-17 all have the same issue with the ac system as a whole, it is very faulty and not safe. This is due to a manufacturing defect. The ac constantly blows hot air even when on cold and only on to the windshield which causes visibility issues which coul…"~71,548 mi, complaint #1887235
  9. #9

    engine head gasket

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 10 MPH, he detected smoke coming from the vehicle. The contact noticed that oil was leaking from the headers. There were no warning lights illuminated. The vehicle was taken…"~6,000 mi, complaint #1853972
    • "The contact owns a 2017 Ford Mustang. The contact stated while driving at various speeds, there was white smoke coming from under the hood. No warning light was illuminated. Upon further investigation, the contact related the failure to TSB: 19-2260; however,…"~25,000 mi, complaint #2070464
    • "The contact owns a 2017 Ford Mustang. The contact stated while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the head g…"~31,000 mi, complaint #2036932
    • "THERE IS OIL LEAK FROM VALVE COVER GASKET AND S550 ECOBOOST MUSTANG AND DEALERSHIP WOULD NOT EVEN REPAIR THE CAR UNDER WARRANTY UNLESS ITS A RUNNING OIL LEAK. THERE IS MULTIPLE POST OF THIS SITUATION. *TR"~49,000 mi, complaint #1665627
    • "The contact owns a 2017 Ford Mustang. The contact stated that while driving at approximately 15 MPH and making a U-turn, the engine overheated, and the vehicle stalled. There was smoke coming from the tail pipe. There was an abnormal odor of coolant in the veh…"~83,000 mi, complaint #1994202
  10. #10

    transmission automatic

    1 stranded, 5 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "WHENEVER I TAKE OFF AND WHILE I'M DRIVING SHIFTING GEARS THE CAR MAKES A THUD OR THUMP SOUND. WHEN I FIRST PUT IT INTO GEAR IT MAKES THE THUD SOUND AND IT CONTINUES THROUGHOUT SECOND AND THIRD EVEN FOURTH GEAR. IT'S ODD BECAUSE NO OTHER CAR THAT I'VE OWNED H…"~1,500 mi, complaint #1506439
    • "CAR MAKES A CLUNCK WHEN SHIFTING GEARS. SO BAD YOU CAN FEEL IT THOUGH THE SEAT. LOOKS LIKE MANY OTHER PEOPLE ARE HAVING SIMILAR ISSUES. IT DOES IT SITTING STILL AND MOVING."~4,300 mi, complaint #1519932
    • "DRIVING ON A FLAT ROAD THEN DRIVE UP A HILL IT TAKES LONGER TO GO INTO GEAR. TAKES LONGER TO SHIFT. LOSS OF POWER"~41,000 mi, complaint #1560927
    • "The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle was stalling with the powertrain malfunction light illuminated. The contact stated that the vehicle would no longer accelerate while depressing the…"~94,000 mi, complaint #1846235
  11. #11

    seatbelt and pretensioner

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2017 Ford Mustang. The contact stated that after removing her seat belt, the seat belt failed to retract. On another occasion while driving at an unknown speed, the seat belt was not as securely tightened as needed. The vehicle was taken to…"~50,000 mi, complaint #1834349
    • "The contact owns a 2017 Ford Mustang. The contact stated while exiting the vehicle, the seat belt anchor detached from the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt anchor. The…"~67,000 mi, complaint #1985557
  12. #12

    engine internal

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ENGINE ROD BEARING ARE DEFECTIVE OR IMPROPERLY INSTALLED. EXPERIENCING ROD BEARING PLAY, WHICH CAUSES A LOWER ENGINE TAPPING SOUND DURING ACCELERATION. ORIGINAL ENGINE EXPERIENCED THE TAPPING AT 1,600 MILES, AND REPLACEMENT ENGINE EXPERIENCED IT AT 300 MILES.…"~1,600 mi, complaint #1505547
    • "The contact owns a 2017 Ford Mustang. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to Auto Zone, where the contact was informed that there was misfire in the engine. The vehicle was th…"~81,000 mi, complaint #2087490
  13. #13

    engine stall or no start

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THIS LETTER IS TO DOCUMENT A SIGNIFICANT ISSUE WITH OUR FORD SHELBY GT350, VIN [XXX], MODEL YR 2017, COLOR: WHITE/BLUE, CURRENT MILEAGE: APPROXIMATELY 1600. IN EARLY MARCH 2018 UPON EXITING A STORE PARKING ONTO AND PULLING ONTO YORBA LINDA BLVD THE VEHICLE EX…"~1,500 mi, complaint #1464994
    • "The contact owns a 2017 Ford Mustang. The contact stated that while driving at various speeds, the vehicle intermittently experienced surging, hesitation, and a loss of motive power. On one occasion while driving at an undisclosed speed, the vehicle stalled an…"~13,000 mi, complaint #1844260
    • "2017 FORD MUSTANG GT PREMIUM WITH LESS THAN 20K MILES WHILE DRIVING STALLED AND ENGINE CAUGHT FIRE. NO PRIOR WARNINGS, SMELLS OR LEAKS ON THE GARAGE FLOOR. I HAVE THE FIRE REPORT AND ALL OTHER DOCUMENTS BUT COULDN'T GET THEM TO UPLOAD."~19,400 mi, complaint #1590682
    • "SINCE BUYING THE CAR, IT HAS BEEN EXTREMELY PROBLEMATIC AND HAS LEFT ME STRANDED AT LEAST FOUR TIMES. JUST YESTERDAY (THE 4TH TIME), THE CAR LITERALLY SHUT OFF WHILE ON THE INTERSTATE GOING 60MPH AND LEFT ME HAVING TO SWERVE TWO LANES OVER TO THE EMERGENCY LAN…"~63,500 mi, complaint #1603113
    • "ON SATURDAY WHILE CRUISING ON THE INTERSTATE AT 60MPH, MY CAR SUDDENLY ENGINE BRAKED AND THEN SHUT OFF. I HAD TO IMMEDIATELY MOVE OVER TO THE EMERGENCY LANE. THE CAR NEVER SHUT BACK ON AND NEITHER WERE THE WINDOWS ABLE TO BE ROLLED UP. I HAVE DASH CAM FOOTAGE…"~65,000 mi, complaint #1603470
  14. #14

    wiring harness

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact's husband owns a 2017 Ford Mustang. The contact stated that the trunk ajar warning light would appear on the instrument panel despite the trunk being closed. Due to the failure, the dynamic rear backup assist, which included the rear backup camera,…"~40,000 mi, complaint #1834550
    • "FOR THE SECOND TIME MY HEATED/COOLED SEATS FAILED. THIS TIME FORD REPLACED THE CONNECTOR WITH AN UPDATED MODULE WITH ADDITIONAL GROUND WIRES. THE ORIGINAL CONNECTOR SHOWED BURNS AND THE ISSUE PRESENTS A FIRE HAZARD UNDER THE PASSENGER SEAT. WHILE FORD GAVE ME…"~75,000 mi, complaint #1727072
    • "The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact noticed smoke on the interior of the vehicle. The contact stated that the smoke became heavy on the interior of the vehicle. The contact stopped th…"~120,000 mi, complaint #2228364
  15. #15

    engine oil consumption

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AUTONATION CANTON OHIO SOLD ME A DANGEROUS CAR UNDER RECALL CAR CAN CATCH FIRE WHILE DRIVING DUE TO MAJOR ENGINE OIL LEAK. *TR"~550 mi, complaint #1330019
    • "CAR STARTED LEAKING OIL AT 2,800 MILES, BEING REPAIRED AT DEALERSHIP"~2,800 mi, complaint #1481891
    • "HELLO! FORD SHELBY GT 350'S HAVE A FATAL ENGINE FLAW THAT WILL LEAD TO THE DEATH OF MANY OWNERS. THERE IS A KNOWN ISSUE WHERE THE OIL FILTER SIMPLY FALLS OFF THE ENGINE BECAUSE THE ENGINE IS PRONE TO A TON OF VIBRATION. AS A RESULT, OIL IS SPILLED EVERYWHERE A…"~50,000 mi, complaint #1737715
  16. #16

    trunk or liftgate

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2017 Ford Mustang. The contact stated that the trunk failed to open while pressing the unlock button on the rear door, the unlock button inside the vehicle, and the unlock button on the key fob. There was no warning light illuminated. The co…"~11,900 mi, complaint #1865326
    • "The contact owns a 2017 Ford Mustang. The contact stated that the trunk latch would not open and the backup camera was inoperable. The vehicle was taken to an independent mechanic who related the failure to TSB 19-2273. The mechanic diagnosed that the luggage…"~46,000 mi, complaint #1801600
  17. #17

    heater core and blower

    1 unsafe, 1 broken, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "VEHICLE WAS PARKED OVERNIGHT, WHEN DRIVING IT AC PERFORMANCE WAS LOWER THAN NORMAL. SHORTLY NOTICED FOG FORMING ON THE WINDSHIELD AND A FILM LEFT EVEN AFTER ROLLING DOWN THE WINDOWS. APPEARS TO BE A COMMON COMPLAINT ON 2015-17 MUSTANGS. EVAPORATOR CORE IS F…"~17,000 mi, complaint #1644383
    • "WELL KNOW ISSUE WITH THE FORD MUSTANGS. MY EVAPORATOR/CONDENSER HAVE FAILED BEFORE THE VEHICLE HIT 40K MILES. NO RECALL NO SYMPATHY FROM FORD JUST A 2200 DOLLAR REPAIR BILL RIGHT AFTER THE WARRANTY ENDED. AIR NO LONGER FUNCTIONS, ELECTRIC FAN RUNS ALL THE TIME…"~38,974 mi, complaint #1742784
  18. #18

    instrument cluster

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "CLUSTER PANEL ON MY WIFE'S 2017 ECO BOOST MUSTANG COMPLETELY WENT OUT AND NAVIGATION SCREEN WENT TOTALLY BLANK TODAY 3/7/20 WHILE DRIVING FROM VERO BEACH TO MELBOURNE FL TO TAKE A CLASS. CAR ONLY HAS 24K MILES ON IT!!! TAKING IT TO SUNRISE FORD IN FT. PIERCE…"~24,000 mi, complaint #1652576
    • "The contact owns a 2017 Ford Mustang. The contact stated that on various occasions, there was water coming from the passenger’s side of the instrument cluster rainy weather. The contact also stated that the infotainment screen intermittently failed to display…"~30,291 mi, complaint #1875274
    • "The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 45 MPH, the instrument panel became inoperable. The contact stated while driving in the dark, he was unable to use the indicators or see any of the features on the instrument…"~33,400 mi, complaint #1820561
  19. #19

    paint and clearcoat

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I'VE NOTICE AFTER A FEW MONTHS OF WASHING MY CAR I'VE NOTICED MY BACK BUMPER PAINT BUBBLING UP. ALMOST AS IF IT WAS MELTING. AND MY DRIVER SEAT STITCHING JUST STARTED UNSTITCHING. CAR HAS 35K MILES."complaint #1576897
    • "AFTER DRIVING AND WASHING MY CAR FOR A FEW MONTHS I'VE NOTICED THAT MY REAR END BUMPER PAINT WAS BUBBLING UP ALMOST AS IF IT WANTED TO MELT. A FEW WEEKS AGO I GOT STRANDED AT THE GAS STATION BECAUSE MY CAR WOULDN'T TURN ON. IT COMPLETELY DIED, RANDOMLY. I NEED…"complaint #1577005
    • "PAINT HAS STARTED CHIPPING AWAY FROM AROUND THE REAR WINDSHIELD. STARTED CHIPPING AWAY AT 36,000 MILES. WHEN I FINALLY NOTICED I TOOK IT TO SERVICE AND THEY SAID I WAS OUT OF BUMPER TO BUMPER WARRANTY. NOTHING COULD BE DONE. I CHECKED ONLINE FORUMS AND THIS IS…"complaint #1745710
  20. #20

    steering column

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I HAD GOTTEN INTO MY CAR TO DRIVE AND HAD NOTICED MY STEERING WHEEL CAME LOOSE FROM ITS MOUNTING POINT. I WAS ABLE TO WIGGLE THE STEERING WHEEL BACK AND FOURTH WHILE STATIONARY AND PARKED, BUT WAS ABLE TO ALSO DO THIS WHILE DRIVING AND WHILE TURNING IT WAS VER…"~30,000 mi, complaint #1454596
    • "The contact owns a 2017 Ford Mustang. The contact stated while starting the vehicle, the steering wheel was loose. There was no warning light illuminated. The contact stated that the steering wheel was hanging off the steering column. The dealer was contacted…"~135,000 mi, complaint #1917546
  21. #21

    tire failure

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE VEHICLE CAME STOCK WITH PERLLI P ZERO 275/40/R19'S SUMMER TRED ON REAR. I AM AN 80 YEAR OLD DRIVER AND DO NOT "BURNOUT" NOR RACE THE VEHICLE. AT 7,000 MILES THE TIRE TREAD HAD WORN TO THE INDICATORS TO REPLACE TIRES. THIS WAS NOTICED AFTER THE VEHICLE HAD…"~7,000 mi, complaint #1414285
    • "The contact owns a 2017 Ford Mustang equipped with Goodyear Tires, Tire Line: Eagle F1, Tire Size: 235/50/R18, DOT Number: M61PKX1R0719. The contact stated while driving 45 MPH, there was a loud sound coming from the rear driver’s side of the vehicle. The cont…"~29,040 mi, complaint #1785187
    • "BOUGHT A VEHICLE FROM OXMOOR FORD IN LOUISVILLE KENTUCKY ON AUGUST 26, 2020. NOTICE AFTER DRIVING IT FELT LIKE ALIGNMENT WAS OFF. ON SEPTEMBER 10, 2020 WENT TO LOCAL DEALERSHIP AND THEY FOUND THREE BAD TIRES THAT HAD THE THREAD/ WIRES SHOWING ON THE INSIDE OF…"~30,681 mi, complaint #1711425
  22. #22

    wheel or rim

    1 unsafe, 1 broken, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Ford Mustang. The contact stated while the dealer was replacing the tires, the dealer informed the contact that the lug nuts were swollen and needed to be replaced. The dealer was able to replace the tires; however, the lug nuts were no…"~30,000 mi, complaint #2093369
  23. #23

    brake hydraulics

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2017 Ford Mustang. The contact stated that after parking and turning off the vehicle, it was later discovered that the rear brake lights had remained illuminated. Upon inspection, the contact discovered that the brake pedal plunger had faile…"~10,000 mi, complaint #2009538
    • "The contact owns a 2017 Ford Mustang. The contact stated the brake pedal stop bumper had disintegrated and the rear brake lights remained illuminated continuously while driving. The contact stated that the Push-to-Start feature activated without depressing the…"~28,000 mi, complaint #1995413
  24. #24

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Few months ago, suddendly I got a bad gasoline smell coming from the aft of the car. The smell is strong when I refill the tank. Brought the car to FORD service, they found a very small crack on top of the tank. I'm very surprised how a 5 years car got this ki…"complaint #1810502
    • "Fuel tank leaking from fuel tank fitting. The tank has been inspected by the ford service department. Car is unsafe to drive. The symptoms are a fuel leak when the tank is full, and a gasoline Oder, again when full. This item was discovered around the first o…"complaint #1879166
  25. #25

    seat mechanism

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Ford Mustang. The contact stated that while driving at an undisclosed speed, there was a burning odor coming from the front seats. The contact stated that the vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the…"~40,000 mi, complaint #1806031
  26. #26

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "LOSS OF POWER STEERING. STEERING ASSIST WARNING LIGHT CAME ON. THE VEHICLE WAS PARKED. WHEN I TRIED TO PULL OFF I COULD NOT STEER THE CAR."~1,259 mi, complaint #1400498
  27. #27

    throttle and pedal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN ATTEMPTING TO BRAKE, MY FOOT SOMETIMES SLIPS OFF THE CHROME BRAKE PEDAL ONTO THE GAS PEDAL. DOES IT WITH WEARING SNEAKERS AND LEATHER SOLE SHOES. VERY, VERY DANGEROUS. I AM ATTEMPTING TO GET A RUBBER PAD PUT ON THE CHROME BRAKE PEDAL."~500 mi, complaint #1339606
  28. #28

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHEN PULLING OUT OF A PARKING LOT THE CAR ACCELERATED TO FULL THROTTLE BY ITSELF. I PUT THE BRAKES ON AS HARD AS I COULD. IT HAD NO AFFECT ON STOPPING THE CAR OR EVEN SLOWING IT DOWN. THE CAR WENT OVER THE MEDIAN AND WAS HEADING EASTBOUND IN THE WESTBOUND LAN…"~42,000 mi, complaint #1434389
  29. #29

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "T HE VEHICLE HAS BEEN BALANCE THE WHEELS AT LEAST 4 TIMES IN THE LAST 2 MONTHS ALSO REPLACED BOTH FRONT ROTORS THE VEHICLE HAVE A VIBRATION ON THE STEERING WHEEL AROUND 50 TO 60 MILES AN HOUR ALSO HAVE A PINGING METAL SOUND WHEN YOU SHIFT ..ALSO A WOBBLE IN BE…"complaint #1421775
  30. #30

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2017 FORD MUSTANG. AFTER THE VEHICLE WAS FUELED, IT STALLED WHEN STOPPED AT A STOP SIGN OR RED LIGHT. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED TH…"~55,000 mi, complaint #1618923
  31. #31

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

  32. #32

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There is a crack in the metal weld of the vehicle by both top corners of the windshield. This crack has allowed water into the interior of the car and soaked the side airbag in between the driver door and windshield."complaint #1872378
  33. #33

    horn

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Horn when first pushed does not work....Push it 3-4 times rapidly and it works fine...Intermittent....Yesterday a kid not paying attn pulled out in front of me on a bicycle....I hit the horn, horn did not work, came sooooo close to hitting him......With a horn…"complaint #2226091
  34. #34

    interior trim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Ford Mustang. The contact stated while the vehicle was stationary, the headliner became loosened. There were no warning lights illuminated. The manufacturer was informed that the headliner was detaching in the vehicle. The manufacturer…"~23,000 mi, complaint #2086063
  35. #35

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Ford Mustang. The contact stated while attempting to unlock the vehicle using the key fob, the vehicle failed to unlock. The contact had a locksmith examine the vehicle, and the battery was replaced; however, the failure recurred. On an…"~122,479 mi, complaint #1917590
  36. #36

    mirror

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BOTH DRIVERS AND PASSENGER SIDE MIRRORS POP WHEN VEHICLE IS TURNED ON. PASSENGER SIDE MIRROR NO LONGER ROTATES SIDE TO SIDE BUT WILL GO UP AND DOWN. DOES THIS REPEATEDLY. HAVE SEEN MANY REPAIR FORUMS INDICATING MANY OTHER PEOPLE HAVE THE SAME ISSUES"~49,000 mi, complaint #1724493
  37. #37

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The car makes noises when stealing, really rough on freeway and noisy, stealing shakes. Not acceptable for a car at this price range and claimed quality."complaint #1874664
  38. #38

    phone connectivity

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SYNC 3, RANDOMLY MY SAMSUNG GALAXY S7 LOSES BLUETOOTH CONNECTION, THEN RE-CONNECTS A FEW SECONDS LATER. I NOTICE IT BY THE MESSAGE THAT MY PHONE HAS SUCCESSFULLY CONNECTED APPEARS ON THE TOP OF THE SCREEN WHILE DRIVING. I AM NOT ON THE PHONE THAT MUCH, BUT I H…"~6,000 mi, complaint #1560011
  39. #39

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "POWER STEERING FAILURE WHILE DRIVING IN A PARKING LOT AND TURNING INTO A PARKING SPACE. STEERING BECAME STIFF AND WARNING LIGHTS TURNED ON INDICATING THAT THERE WAS A LOSS OF: POWER STEERING, TRACTION CONTROL, AND HILL ASSIST. THERE WERE NO INDICATIONS PRIOR T…"~47,900 mi, complaint #1721348
  40. #40

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE CAR VEERS FROM LANE TO LANE , WITH OUT ANY NOTICE TO THE DRIVER. WHEN YOU ARE DRIVING AT HIGHWAY SPEEDS, IF YOU DO NOT CORRECT YOU WOULD GO OFF THE ROAD.I BROUGHT THIS PROBLEM TO ALAN JAY FORD IN SEBRING FL. THEY TOLD ME THAT FORD SAID NOTHING IS WRONG WIT…"complaint #1608196
  41. #41

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2017 Ford Mustang. The vehicle was taken to the local dealer for a routine timing cover replacement. The contact believed the engine was damaged while being serviced. Upon retrieval, the check engine light was illuminated. There was an abnor…"~50,000 mi, complaint #2209830
  42. #42

    tpms

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "235 / 55 R 17 At less than 20,000 miles - left rear driverside tire constantly failed to hold air. I have recent photographs at 29k miles showing date stamp of pic, psi levels, tires themselves, and receipts for replacement tires. Also, on several occasions,…"complaint #1796997

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD MUSTANG directly.