2017 FORD FOCUS

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission automatic

    13 stranded, 189 unsafe, 1 broken

    203
    incidents
    Typical range: 23,500–86,500 mi

    Median 56,000 mi, based on 213 reports (39% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED, THERE WAS ABNORMAL NOISE COMING FROM THE VEHICLE AND IT FAILED TO PROPERLY SHIFT WHEN DRIVING UP AN INCLINE. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED HE…"~1,500 mi, complaint #1393824
    • "TRANSMISSION SHUTTERS AND JERKS WHEN ACCELERATING FROM A STOP OCCASIONALLY. IT IS THE SAME ISSUE THAT I HAD IN THE 2013 FOCUS WE OWNED BEFORE THIS ONE THAT WAS RECALLED AND REPLACED 3 TIMES BY 100K MILES. I BELIEVE THIS IS THE SAME ISSUE ALL TOGETHER AND UPON…"~17,800 mi, complaint #1527275
    • "The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "transmission too hot pull over" suddenly displayed, and moments later the vehicle shut off. After eventually restarting the engine, the vehicle was driven to…"~40,000 mi, complaint #1846759
    • "WHEN ACCELERATING "NORMALLY" THE TRANSMISSION WILL SLIP BETWEEN 1ST AND SECOND GEARS. WHEN ACCELERATING FROM A ROLLING START LIKE ON A FREEWAY, THE TRANSMISSION WILL REV AND THEN SHIFT AND/OR SLIP CAUSING TEMPORARY LOSS OF POWER"~68,073 mi, complaint #1721797
    • "The contact owns a 2017 Focus Focus. The contact stated that while operating the vehicle the transmission had malfunctioned and the vehicle did not properly change gears causing the speed to suddenly reduce and the vehicle experienced a loss of automotive powe…"~150,000 mi, complaint #2054842
  2. #2

    transmission manual clutch

    3 stranded, 94 unsafe, 1 broken, 1 annoyance

    99
    incidents
    Typical range: 11,000–80,000 mi

    Median 46,000 mi, based on 96 reports (40% had no usable mileage)

    • "CONSTANT SHUDDER NOISE AND HAS BEEN REPLACED 3 TIMES AND I WAS TOLD 'I HAD THE BEST LATEST AND GREATEST CLUTCH IN MY CAR.' I OWN MY CAR NOW AND I DON'T WANT IT. EVERY TIME YOU EXCEL FROM A STOP THE NOISE IS PRESENT."~1,500 mi, complaint #1654453
    • "CLUTCH PEDAL STUCK TO THE FLOOR FOR THE SECOND TIME WHEN DRIVING. WAS DRIVING ABOUT 46 MPH AND SHIFTED TO 5TH GEAR AND THE CLUTCH WENT HALF WAY TO THE FLOOR WITHOUT RETURNING... TRIED TO PRESS IT IN AGAIN AND IT WENT ALL THE WAY TO THE FLOOR AND STAYED. HAD TO…"~10,008 mi, complaint #1464226
    • "MY 2017 FOCUS DEVELOPED A PROBLEM WITH THE POWER SHIFT DUAL CLUTCH TRANSMISSION SLIPPING AT LOW SPEEDS. IT WOULD LAUNCH WELL INITIALLY, BUT THEN START TO SHUDDER AND SLIP UNTIL 2ND GEAR WAS FULLY ENGAGED. THE PROBLEM WAS MORE PRONOUNCED WHEN TURNING ONTO A ROA…"~30,000 mi, complaint #1582339
    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT SHORTLY AFTER PURCHASING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE CLUTCH WAS SLIPPING. WHILE RECEIVING AN OIL CHANGE, THE CONTACT WAS INFORMED THAT THERE WAS A TRANSMISSION LEAK COMING FROM…"~65,000 mi, complaint #1694398
    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND TRANSMISSION WARNING LIGHTS ILLUMINATED AND INDICATED THAT THE TRANSMISSION WAS HOT. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AS NE…"~166,500 mi, complaint #1702366
  3. #3

    engine stall or no start

    13 stranded, 67 unsafe

    80
    incidents
    Typical range: 29,000–64,000 mi

    Median 55,500 mi, based on 48 reports (65% had no usable mileage)

    • "TAKATA RECALL MY CAR HAD STALLED OUT EVER SINCE I GOT IT BRAND NEW. WHILE DRIVING."~500 mi, complaint #1603114
    • "THE CAR STARTS FINE AND WITH NO INDICATOR LIGHTS JUST STALLS OUT OR WILL BARELY DRIVE AS IF THERE IS NO GAS IN THE CAR. IT DOESN'T SEEM TO RECOGNIZE THAT YOU'RE PUTTING YOUR FOOT ON THE GAS"~41,000 mi, complaint #1592670
    • "2017 FORD FOCUS SHUDDERS AND VIBRATES WHILE IN MOTION AND WHILE STATIONARY. VEHICLE ALSO HAS HESITATION AND SLOW RESPONSE WHEN ACCELERATING. VEHICLE IS CURRENT ON ALL RECALLED SERVICES HOWEVER THE ISSUE IS STILL PRESENT."~56,000 mi, complaint #1598695
    • "CAR SHUT OFF IN THE FREEWAY, SHUTTERS AND SHAKES WHEN TURNED ON AND RPM GOES UP TO 4,000 TO ACCELERATE. I CALLED MULTIPLE PLACES AND TALKED TO MULTIPLE FORD REPRESENTATIVES THAT WONT HELP ME AND OBVIOUSLY MY CAR IS A DANGER TO THE ROAD AND MYSELF. THEYRE MAKIN…"~63,000 mi, complaint #1729424
    • "IT WOULDN'T CRANK ONLY AFTER GETTING GAS.AMD GOT WORSE THEN STRATED BOGGING DOWN WHEN STOPPED.I NOTICE HAD TO OPEN RECALLS AND OPEN LAW SUIT BEC FORD PUT OUT KNOWING THIS ISSUE AND SO IT HAD 2ND RECALL.SO FORD WAS SUPPOSE TO FIX ISSUE AND ANYTHING AFFECTED BY…"~103,000 mi, complaint #1704758
  4. #4

    engine internal

    5 stranded, 31 unsafe, 1 annoyance

    37
    incidents
    Typical range: 34,000–73,000 mi

    Median 60,000 mi, based on 38 reports (41% had no usable mileage)

    • "DRIVING CAR , CHECK ENGINE LIGHT CAME ON AT 5800 MILE, SCAN TOOL STATED CODE P0340 AND P0344, REPLACE CAM SENSOR. CLEAR CODES, DROVE CAR 3 DAYS 5980 MILE ,CHECK ENGINE FLASH COUPLE TIME AND STAY ON STARTED SMELL OIL AND SOUND LIKE IT WAS MISFIRING, SCAN IT A…"~5,900 mi, complaint #1443713
    • "The contact owns a 2017 Ford Focus. The contact stated that while stopped a traffic light, the engine started sputtering. The contact stated that several days later while the vehicle was in park(P) the check engine warning light illuminated. The vehicle was ta…"~50,150 mi, complaint #1814187
    • "2017 FORD FOCUS TITANIUM. DALLAS, TX. ENGINE MISSES WHEN ACCELERATING. WHILE DRIVING DOWN A [REDACTED ADDRESS] WHICH I DRIVE TWICE A DAY AT THE LEAST- THE CAR STARTED SLOWING DOWN AND IT WAS AS IF THE GAS PEDAL WASN'T WORKING. AND OF COURSE THE ENGINE LIGHT C…"~60,999 mi, complaint #1607529
    • "WHILE COMING DOWN A HILL MY VEHICLE'S ENGINE BEGAN TO BIG DOWN AS IF TO STALL. MY ENGINE OIL LIGHT CAME ON, I PULLED INTO A LOCAL OIL SERVICE STATION TO HAVE THEM CHECK THE OIL, (PREVIOUS SERVICE WAS APPROXIMATELY 1 MONTH PRIOR AND IT HAD ONLY BEEN APPROXIMATE…"~71,450 mi, complaint #1676086
    • "I WAS DRIVING ON I95 AROUND 330PM WHEN MY OIL LIGHT CAME ON, AND I NOTICED THAT MY VEHICLE STARTED TO LOOSE POWER. I WAS ABLE TO CONTINUE TO THE EXIT WHEN ANOTHER PROMPT CAME UP AND STATED SERVICE ENGINE SOON. WHEN I GOT TO THE LIGHT I WAS ABLE TO STOP TURNED…"~94,000 mi, complaint #1699741
  5. #5

    evap system

    2 stranded, 27 unsafe, 5 annoyance

    34
    incidents

    Commonly reported, insufficient mileage data - n=23, median 56,500 mi, no reliable range below 25 reports.

    • "The contact owns a 2017 Ford Focus. The contact stated the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vapor management valve, part number: BV6Z9D289E, needed to be replaced. However,…"~38,000 mi, complaint #1883161
    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) AT SHOTTENKIRK FORD JASPER (868 GA-515, JASPER, GA 30143), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED WHIL…"~56,120 mi, complaint #1658797
    • "MY ENGINE LIGHT CAME ON WHILE DRIVING TO WORK ON A CITY STREET AROUND 7:[REDACTED ADDRESS] TO WORK AND WHEN I GOT HOME MY HUSBAND CHECK THE CODE WAS P144A FOR A EVAP PURGE VALVE. AFTER DOING SOME RESEARCH THIS IS A COMMON PROBLEM WITH A RECALL JUST NOT FOR…"~68,000 mi, complaint #1684811
    • "The contact owns a 2017 Ford Focus. The contact stated while at a stop, the vehicle stalled. The contact attempted to depress accelerator pedal, but the vehicle failed to accelerate. The check engine warning light was illuminated. The vehicle was driven to the…"~74,459 mi, complaint #2055920
    • "The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the RPM gauge was fluctuating while starting the vehicle. The vehicle was taken to the dealer where it was diagnosed with a canister purge valve failure. The dealer inform…"~94,000 mi, complaint #1805552
  6. #6

    fuel tank and lines

    1 stranded, 30 unsafe

    31
    incidents
    Typical range: 47,000–83,500 mi

    Median 64,500 mi, based on 42 reports (39% had no usable mileage)

    • "HAD A RECALL FOR A FUEL TANK ISSUE. THE FORD DEALERSHIP PERFORMED AND INSPECTION AND IT PASSED. NOTHING ELSE WAS DONE. NOW, I AM HAVING THE ISSUES WITH MY FUEL TANK AS NOTED IN THE RECALL, HOWEVER, BECAUSE THE INSPECTION PASSED, THE RECALL WAS CANCELLED AND FO…"~33,340 mi, complaint #1572927
    • "2-9-2020 RECEIVED NHTSA TRACKING# 11308051 I HAVE NOT HEARD BACK ON THE MATTER, FORD RECALL 18S32 CAR WAS "ONLY RE-PROGRAMMED" 12/2018 PARTS WERE NOT AVAILABLE AT THAT TIME, FORD NEVER SENT A LETTER STATING PARTS WERE AVAILABLE THE FAULTY PURGE VALVE WAS NOT R…"~46,205 mi, complaint #1653937
    • "VACUUM LINE W/SENSOR IS NOT LETTING GAS GET TO THE MOTOR PROPERLY CAUSING IT TO CUT OFF OR REV INTENSELY. RECALL WAS DONE WITH OUT ANY REPLACEMENT OF NEW PARTS."~65,000 mi, complaint #1683122
    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KORF MOTORS FORD ([REDACTED ADDRESS], STERLING, CO 80751, [REDACTED PHONE]) WHE…"~81,000 mi, complaint #1714721
    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHEN THE CONTACT ADDED FUEL TO THE VEHICLE, IT WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED MULTIPLE TIMES WHILE DRIVING 35 MPH. THE CONTACT STATED THAT…"~145,000 mi, complaint #1610192
  7. #7

    acceleration loss or hesitation

    16 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=16, median 23,000 mi, no reliable range below 25 reports.

    • "WHEN I FIRST PRESS THE GAS IT SHUDDERS AND TAKES A WHILE TO TAKE OFF. ALSO, IT DOESN'T ACCELERATE WELL AT ALL."~5,000 mi, complaint #1626678
    • "THE CAR SHUTTERS WHEN ACCELERATING FROM A COMPLETE STOP. HAVE TAKEN IT TO THE DEALERSHIP AND FIXED IT AT LEAST 3 TIMES AND THEY SAY THERES NOTHING FOR ME TO DO BUT TO KEEP REPAIRING IT AND ONCE I DONT HAVE A WARRANTY THE MONEY WILL GO OUT OF MY POCKET."~15,000 mi, complaint #1678845
    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE OPERATING THE VEHICLE WITH THE FUEL TANK HALF FULL, THE VEHICLE HESITATED AND NEARLY STALLED. THE VEHICLE WAS TAKEN TO BOB GILLINDHAM FORD([REDACTED ADDRESS], PARMA, OH) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT B…"~22,000 mi, complaint #1515161
    • "WHEN I'M DRIVING MY CAR IT DOESN'T MATTER THE SPEED I USED TO THINK IT ONLY HAPPENED IF I WAS DRIVING ON THE HIGHWAY BUT IT HAPPENED ON MY WAY HOME A DAY AND I WAS GOING 35-40 MPH. BASICALLY WHILE DRIVING MY CAR STARTS TO SLOW DOWN AND NO MATTER HOW MUCH I PRE…"~41,836 mi, complaint #1608278
    • "The contact owns a 2017 Ford Focus. The contact stated while driving 55 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The vehicle was towed to the resi…"~98,639 mi, complaint #1882705
  8. #8

    transmission cvt

    13 unsafe

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "The contact owns a 2017 Ford Focus. The contact stated while driving in stop-and-go traffic, the vehicle would hesitate or stall without warning. The vehicle had been serviced on three separate occasions under warranty by Asheville Ford ([REDACTED ADDRESS], As…"~15,000 mi, complaint #1947739
    • "POWER LOSS TO DRIVE WHEELS STARTING FROM STOPS MAKES VEHICLE FEEL UNSAFE IN TRAFFIC. DUAL CLUTCH POWERSHIFT TRANSMISSION SHUDDERS, SLIPS, AND SOMETIMES CLUNKS IN FIRST & INTO SECOND GEARS UNDER NOMINAL ACCELERATION. VEHICLE HAS ONLY 22,000 MILES. FORD FOCUS DU…"~22,000 mi, complaint #1624487
    • "TRANSMISSION PROBLEMS THAT INCLUDE HESITATING, SHUTTERING, AND WHAT FEELS TO BE CLUTCH SLIPPING WITH THEIR "NEW" DOUBLE CLUTCH TRANSMISSION. THIS HAPPENS PERIODICALLY WHEN STARTING FROM A STOP AND USUALLY SHUTTERS THE WHOLE CAR THROUGH 1ST AND 2ND GEAR. SOMETI…"~27,000 mi, complaint #1576142
    • "6-SPEED DUAL CLUTCH AUTOMATIC TRANSMISSION SLIPS WHILE ACCELERATING FROM A STOP, CLUNKS AND RATTLES WHILE SLOWING DOWN TO A STOP. HAS HAPPENED EVERY DAY SINCE I'VE HAD THE CAR."~37,000 mi, complaint #1577231
    • "THE CAR HAS BEEN IN SHOP THREE TIMES IN 3MTHS FOR REPLACEMENT TWICE OF CLUTCH DUE TO DUEL CLUTCH TRANSMISSION. AND IT WAS SOLD TO ME BY CARCHOICE IN NLR AR. WITH A RECALL OF FUEL TANK. AND CLUTCH ISSUES."~52,000 mi, complaint #1649770
  9. #9

    other

    1 stranded, 2 unsafe, 8 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I RECEIVED A SAFETY RECALL 18S32/NHTSA RECALL 18V-735 IN DECEMBER 2018.I HAVE NOT HEARD ON WHAT TO DO OR WHEN TO TAKE THE CAR TO THE DEALER. WHAT SHOULD I DO?"~1,560 mi, complaint #1557466
    • "I took my vehicle to have the recall repaired they did not fix all the issues with the recall as soon as I picked it up it broke down again. They are now charging me for a diagnostic test that I did not ask for they told me the problem they think it is which i…"~138,101 mi, complaint #1911875
  10. #10

    steering electric assist

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "STEERING ASSIST FAILURE ON 3 YEAR OLD CAR WITH 6600 MILES. THIS OCCURRED AT THE END OF THE WARRANTY PERIOD. CAR WAS BROUGHT TO DEALER FOR REPAIR ONE WEEK AFTER WARRANTY ENDED, DUE TO QUARANTINE. DEALER STATES REPAIR NOT COVERED AND IS TRYING TO CHARGE $2700 F…"~6,600 mi, complaint #1708599
    • "THE 2017 FORD FOCUS S WITH UNDER 26,000 MILES HAS A STEERING ISSUE. THE STEERING WHEEL GETS STUCK AND IS HARD TO STEER, WON'T RETURN TO NEUTRAL POSITION WITHOUT BEING FORCED BACK, AND IS UNSTABLE AT MID AND HIGH SPEEDS. THERE IS A SOUND THAT IS STARTING TO PR…"~25,600 mi, complaint #1535869
    • "WHILE DRIVING STRAIGHT IN A RESIDENTIAL AREA, THE STEERING LOCKED UP AS IF THE POWER STEERING WENT OUT. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. FORTUNATELY, I WAS ABLE TO AVOID AN ACCIDENT. AFTER SAFELY STOPPING AND RESTARTING THE VEHICLE A NOT…"~50,000 mi, complaint #1669584
    • "CAR HAS 71000 MILES AND JUNE 3RD 2020, THE STEERING WHEEL LOCKED UP AND WAS HARD TO TURN (LIKE POWER STEERING WITH NO FLUID), TURNED THE CAR OFF FOR 30 SECONDS AND BACK ON AND IT WORKED FINE. STOPPED FOR FOOD AND TURNED CAR BACK ON AND A WARNING CAME UP "STEER…"~71,053 mi, complaint #1667354
    • "The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel was difficult to maneuver. The contact also stated the vehicle failed to accelerate as needed, and the front driver’s side tire experienced a…"~83,000 mi, complaint #1997786
  11. #11

    airbag system

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=11, median 42,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES…"~5,000 mi, complaint #1483208
    • "JANUARY 2018 I WAS STOPPED AT A RED LIGHT (SR 99- LAKE STEVENS, WA / SPEED LIMIT 55 MPH) WHEN I WAS REAR ENDED BY A HYUNDAI ELANTRA TRAVELING ABOUT 45 MPH, I WAS STRUCK FROM THE REAR AND PUSHED INTO THE CAR IN FRONT OF ME (NISSAN PATHFINDER). HOWEVER, MY AIRBA…"~5,900 mi, complaint #1449428
    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, A VEHICLE HAD BLOWN THROUGH A RED LIGHT AND COLLIDED DIRECTLY WITH THE FRONT PASSENGER SIDE OF HIS VEHICLE. THE CONTACT STATED THAT HIS AIR BAGS DID NOT DEPLOY UPON IMPAC…"~25,600 mi, complaint #1643104
    • "SO FOR SOME REASON MY AIRBAG LIGHT WILL COME ON AND OFF FOR A FEW WEEKS. WHEN ITS ON MY HIGH BEAMS AND DONT WORK AND WHEN ITS OFF MY HIGH BEAMS WORK. THEN TODAY , MY CAR BATTERY RANDOMLY DIED ON ME TWICE. IT STARTED SHAKING UNCONTROLLABLY BEFORE THEN. I THOUGH…"~42,350 mi, complaint #1655397
    • "The contact owns a 2017 Ford Focus. The contact stated while driving approximately 5 mph and making a left turn when another vehicle crashed into the front passenger side of her vehicle. The air bags did not deploy. The contact sustain a soft tissue bruise on…"~59,280 mi, complaint #1772332
  12. #12

    engine head gasket

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT SMELLED AN ABNORMAL FUEL ODOR AND/OR SMOKE FUMES INSIDE THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW INTAKE GASKET NEEDE…"~74,000 mi, complaint #1573999
    • "I PURCHASED THE VEHICLE JANUARY 9TH 2021. I PURCHASED THE VEHICLE AS THE HEAD GASKET RECALL HAD BEEN DONE ALREADY. I COULDN'T HAVE THE CAR CHECKED OUT AS I WAS [REDACTED ADDRESS] FROM HOME AND HAD TO MEET THE DEALER AT 9 PM. I DROVE THE CAR AND ALL SEEMED GOOD…"~81,832 mi, complaint #1720741
  13. #13

    unintended acceleration

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "1. CAR WILL MAINTAIN SPEED/RPM AFTER YOU TAKE YOUR FOOT OFF THE GAS PEDAL. 2. CAR WILL ACCELERATE ON ITS OWN WHEN YOUR DRIVING AND YOU TAKE YOUR FOOT OFF THE GAS PEDAL. 3. CAR WILL ACCELERATE FROM A STOP WITHOUT PRESSING THE GAS PEDAL. 4. RPM WILL INCREASE WHE…"~5,000 mi, complaint #1632712
    • "PURCHASED CAR NEW FROM DEALERSHIP. AT 14,500 MILES (APPROX.) GOING DOWN FREEWAY CAR ACCELERATED BY ITSELF AND WOULD NOT IDLE DOWN. WHEN IN PARK, RPM'S WERE BETWEEN 3000 AND [REDACTED ADDRESS]. PARKED CAR AT DEALERSHIP, WHEN THEY CHECKED IT, THEY COULD NOT DUPL…"~29,015 mi, complaint #1544178
    • "TWO THINGS HAPPENS AFTER I WOULD PUSH ON THE BREAK THE CAR WOULD ACCELERATE UNTIL I PUSHED ON THE BREAK AGAIN AND IT SHUTTERS AND ACT AS IF IT WILL STALL OUT WHEN I FIRST START TO DRIVE WHEN I FIRST ACCELERATE FROM ANY STOPPED SITUATION"~65,000 mi, complaint #1719774
    • "The contact owns a 2017 Ford Focus. The contact stated that the vehicle was taken to a dealer for a recall repair associated with an engine oil failure and tensioner replacement. The contact stated that after the recall repair, while her daughter was driving a…"~160,000 mi, complaint #2237333
  14. #14

    control module

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2017 Ford Focus. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact, an independent mechanic, examined the vehicle and diagnosed that the powertrain control module (PCM) was faulty and needed t…"~60,000 mi, complaint #1795335
    • "The contact owns a 2017 Ford Focus. The contact stated that after the battery was replaced, the vehicle cut not reverse when needed. The vehicle was taken to the dealer where it was diagnosed with transmission control module failure due to a faulty battery. Th…"~60,000 mi, complaint #1802227
  15. #15

    throttle and pedal

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=11, median 16,000 mi, no reliable range below 25 reports.

    • "UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND…"~16,000 mi, complaint #1463251
    • "The contact owns a 2017 Ford Focus. The contact stated that while driving 40-45 MPH with the cruise control engaged and making a turn, the vehicle independently accelerated. The contact applied the brake pedal for 30 minutes. The contact called the local deale…"~23,054 mi, complaint #1787509
    • "AT UNPREDICTABLE TIMES, ACCELERATOR PRESSURE RESULTS ONLY IN ENGINE REVVING. THIS OCCURS REGARDLESS OF CURRENT SPEED, WHEN TURNING AT ANY SPEED OR WHEN MOVING FORWARD. THE TRANSMISSION WILL NOT ENGAGE FOR SEVERAL SECONDS. WHEN IT DOES FINALLY ENGAGE, IT WILL D…"~35,728 mi, complaint #1557024
    • "MY CAR IS REVING UP BY ITSELF AND THROTTLE IS STICKING MY CAR IS IN DEALERSHIP CURRENTLY FOR 4TH TIME AND THEY CAN'T TELL ME WHAT IS WRONG WITH IT. IT HAPPENS RANDOMLY WHEN I AM STOPPED OR GOING. THE CAR IS NOT SAFE TO DRIVE AND I ALMOST WRECKED IT LAST WE…"~49,000 mi, complaint #1544849
  16. #16

    timing belt or chain

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=18, median 97,000 mi, no reliable range below 25 reports.

    • "I WAS COMING OFF FREEWAY AND GETTING ONTO ANOTHER FREEWAY WHEN, AS I WAS SPEEDING UP TO MERGE, MY CAR BOGGED DOWN AS IF RUNNING OUT OF GAS. I LOOKED AT THE DASH AND SAW MY OIL LIGHT HAD COME ON. SO I PULLED OVER TO AN EXIT WITHIN 30 YDS. AND PULLED ONTO A STRE…"~68,000 mi, complaint #1672202
    • "The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the timing belt and engine oil pump belt fractured, and the vehicle lost oil pressure and the engine failed. The oil pressure, check engine, and battery warning lights ill…"~86,600 mi, complaint #1964771
  17. #17

    wheel or rim

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I got a flat tire and the lug nuts were swollen. I was stranded on the side of the road and had to leave the car in traffic on the shoulder. We had to wait a full day to get the proper tool (a special lug nut wrench) to remove the wheel. The wrench that cam…"complaint #1773317
    • "Was advised during service at the Ford dealership that I purchased the vehicle new from, that lug nuts were compromised and needed to be replaced. Was told the lug nuts had expanded and softened and were compromised. This is a safety issue. Wheel could come o…"complaint #1806045
    • "Lug nuts are expanding and the two different metals are seperating. This is a saftey issue. It was brought to my attention by Discount Tire when I was having my tires rotated."complaint #1817913
    • "Ford owners have been plagued with the issue of poorly designed lug nuts that expand with age. My service center just informed me that most or all of my lug nuts need to be replaced, so I have authorized that to complete the service. I have read that the probl…"complaint #1831213
    • "At 31,500 miles, the Ford dealer said the lug nuts were swollen and had to be replaced, because the wheels would not be safe to drive. No warning lights of signals prior to this problem."complaint #1858084
  18. #18

    engine cooling

    5 unsafe

    5
    incidents

    Commonly reported, insufficient mileage data - n=12, median 78,500 mi, no reliable range below 25 reports.

    • "MY VEHICLE ENGINE COMPLETELY STOPPED ON ITS OWN AND THE VEHICLE INDICATORS SHOWED THAT THE ENGINE OVERHEATED. THIS WAS AFTER LESS THAN 10 MINUTES ON THE FREEWAY GOING 55 MPH. THIS VEHICLE HAS A SOFTWARE RELATED RECALL FOR IT AS WELL CURRENTLY. I TOWED THE VEHI…"~26,000 mi, complaint #1592298
    • "ON OUR WAY BACK FROM FLORIDA I SMELT BURNING COOLANT I LOOKED AND IT WAS LOW SO I FILLED IT UP AS WE WERE DOWN THE STREET FROM OUR HOUSE THE SMELL GOT WORSE I ATTEMPTED TO ACCELERATE AND THE CAR SHOOK, THE TRANSMISSION WARNING THEN CAME ON AND I LOST STEERING…"~75,000 mi, complaint #1655485
    • "The contact owns a 2017 Ford Focus. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the purge valve had failed. The contact stated that…"~82,000 mi, complaint #1799291
    • "ENGINE TIMING CHAIN COVER IS SEEPING OIL AFTER APPROXIMATELY 130,600 MILES. VEHICLE HAS BEEN MAINTAINED PER THE FORD MAINTENANCE MANUAL AND HAS NEVER MISSED A SCHEDULED MAINTENANCE EVENT."~130,600 mi, complaint #1731127
  19. #19

    engine oil consumption

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was headed back home for thanksgiving, traveling down I20 from Birmingham to Anniston AL, when the oil light suddenly came on, then 2 minutes later a "default Engine-service now" warning appeared. The car immediately started making a loud rattling noise, spu…"complaint #1946689
    • "The belt to open oil pressure valve had all the teeth worn away. No oil was getting to the engine. Where it is located no one could ever check when doing my regular oil changes. Engine had to be replaced. "complaint #1958277
    • "My 2017 ford focus engine has failed because of the oil system parts in the safety recall 23S64. While I was driving I got the hazard notification and a red oil notification shortly before the engine failed. No accident was caused but the car no longer runs. T…"complaint #1999070
    • "I was on my way home from work when my oil light came on and I began losing acceleration on a busy highway. It wouldn't let me go above 20 mph which was definitely unsafe due to the nature of traffic on the highway. I managed to pull over and get my car towed…"complaint #2028273
    • "I was driving on I-90 at speed when the engine red warning light came on and the engine lost power and started making a lot of noise. I had to pull off on the shoulder of the interstate and shut down engine. Waited for 5 minutes and restarted engine but the wa…"complaint #2059330
  20. #20

    backup camera

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE BACK UP CAMERA STOPED WORKING. WHEN YOU BACK UP"~20,000 mi, complaint #1699723
    • "REAR BACKUP CAMERA IMAGE IS SERIOUSLY DISTORTED AND IMAGES ARE NOT GOOD ENOUGH TO ACTUALLY SEE CONDITIONS BEHIND THE CAR."~32,000 mi, complaint #1572810
  21. #21

    battery and charging

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE DRIVING THE CAR, 4 DAYS AFTER HAVING THE 2ND CLUTCH REPLACEMENT AT 30,000 MILES, IT WAS ON A STREET NOT HIGHWAY, THE CARS ELECTRONIC DASH DISPLAYED "TRANSMISSION FAULT FIX NOW". THE CAR THEN SLOWED DOWN A BIT LOSING POWER, THEN SEVERAL OTHER SIGNALS AP…"~30,600 mi, complaint #1590891
    • "CAR WILL NOT START. WILL RESPOND TO A JUMP BUT WILL NOT START AFTER RUNNING FOR AWHILE AGAIN. THEN IT STARTS WITH A BIT OF HESITATION FOR AWHILE AND THEN BACK TO NEEDING A JUMP. WHEN AT A STOP AND ACCELERATING, THERE IS A HUGE PAUSE BEFORE THE RPMS KICK IN THE…"~40,000 mi, complaint #1565432
  22. #22

    fuel pump

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHILE DRIVING TO WORK AS I PULLED OUT OF MY NEIGHBORHOOD MY RPMS BEGAN BEGAN DO RAPIDLY BOUNCE BETWEEN 0-6 AND THE GAS PEDAL DIDN'T RESPOND TO ANYTHING LIKE THE ENGINE WAS NOT RECEIVING ENOUGH FUEL. I STOPPED THE CAR, IN THE MIDDLE OF THE ROAD, PUT IN PARK AND…"~23,500 mi, complaint #1689768
    • "WHILE DRIVING THE CAR ON I395 SOUTH, THE CAR SUDDENLY STALLED AND WOULDN'T NOT START BACK UP. HAD IT TOWED TO THE CLOSEST FORD DEALER AND IT TURNED OUT TO BE A FUEL BUMP FAILURE."~49,100 mi, complaint #1417111
    • "Ever since purchasing this vehicle 2nd hand, it has had "Fuel Rail Pressure Too Low" and "Lost Communication with Fuel Pump Control Module" intermittently. Attempted to fix with a mechanic, had fuel control module replaced. It occurred again, so had fuel pump…"~112,008 mi, complaint #1882194
  23. #23

    lighting exterior

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED SHE NOTICED THE FRONT DRIVER SIDE HEADLIGHT HAD FAILED TO FUNCTION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED.…"~733 mi, complaint #1706342
  24. #24

    steering rack mechanical

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2017 Ford Focus. The contact stated while parked or while driving approximately 5 MPH, the power steering malfunction warning light illuminated. The vehicle was taken to the local dealer and diagnosed with power steering rack failure. The ve…"~32,000 mi, complaint #1827418
    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING…"~35,000 mi, complaint #1584662
    • "ON FEB 1ST 2021 THE POWER STEERING FAIL WHILE DRIVING DOWN THE ROAD ON CITY STREET. A COLLUSION WAS AVOID THANKS TO OTHER DRIVERS SWERVING OUT OF THE WAY. A ERROR MESSAGE APPEAR ON THE DASH REPORTING POWER STEERING FAULT. WE PARK THE CAR IN A PARKING LOT FOR…"~60,000 mi, complaint #1724820
    • "STEERING FAILED AND LOCKED UP WHILE DRIVING, ALMOST CAUSING AN ACCIDENT. THE VEHICLE WAS IN MOTION AT 35MPH ON A TOWN MAIN STREET, DURING A SLIGHT LEFT TURN. WHEN THE STEERING DID TURN VERY LITTLE IS WAS JUST A JERK, WITH IT LOCKING BACK UP, LEADING INTO ONCO…"~65,667 mi, complaint #1526474
  25. #25

    brake hydraulics

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE TRAVELLING AROUND 20 TO 25 MPH IN THE LEFT HAND LANE OR A TWO LANE CITY STREET, THE CAR IN FRONT OF ME STOPPED TO MAKE A LEFT HAND TURN. I HAD PLENTY OF TIME TO STOP, HOWEVER, WHEN I DEPRESSED THE BRAKE PEDAL, THERE WAS NO RESISTANCE AND THE BRAKE PEDAL…"~2,155 mi, complaint #1482732
    • "THE BRAKE MASTER CYLINDER IS ALREADY LEAKING. THE VEHICLE ONLY HAS 27000 MILES ON IT. IT SHOULD NOT HAVE GONE OUT FOR A LONG WHILE...AT LEAST 100000 MILES."~27,000 mi, complaint #1526870
  26. #26

    engine turbo supercharger

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I BOUGHT A BRAND NEW 2017 FORD FOCUS AND HAVE HAD IT IN THE SHOP 6 TIMES FOR AN ERROR CODE OF P0299 TURBO/SUPER CHARGER UNDERBOOSTER GOING OFF. THE ENGINE IS LOSING POWER WHEN IT STARTS ACTING UP AND TO PROTECT THE CAR IT SHUTS DOWN THE UNDERBOOSTER. I HAVE…"~40,000 mi, complaint #1630190
    • "FUMES COMING IN THRU THE AC VENTS WHILE IN THE HIGHWAY WHEN ACCELERATING AND TURBO IS ENGAGE. VEHICLE WAS TAKEN TO THE JLR DEALER FOR THIS ISSUE AND A DEALER PERSON WENT WITH ME FOR A RIDE AND AGREES THAT THE FUMES WERE INSIDE THE VEHICLE COMING THRU THE AC VE…"~43,746 mi, complaint #1586479
  27. #27

    instrument cluster

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE TACHOMETER AND SPEEDOMETER HAVE A AUTO DIM AT NIGHT TIME . CAN NOT READ SPEEDOMETER AT DUSK OR DAWN WHEN DRIVING UNDER OVERHEAD LED STREET LIGHTS THAT LEAVE GLARE ON WINDSHIELD. AUTO DIMMER HAS NO ADJUSTMENT TO BRIGHTEN PAST CERTAIN BRIGHTNESS. LIGHTS IN…"complaint #1386191
    • "THIS WILL BE MY SECOND COMPLAINT, AS I HAVE A COMPLAINT # CAS-12526659-Q7S5M2 WITH FORD BUT I AM BEING TOLD THAT THIS IS HOW THE CAR IS. ACCIDENT WAITING TO HAPPEN. CAN NOT SEE SPEEDOMETER DURING DAYLIGHT HOURS OR DUSK OR DAWN."complaint #1391238
    • "Gas indicator numbers went wrong. So could not identify how much gas is left in my car "complaint #1824883
  28. #28

    door latch and hinge

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ON 3/21/19 WHILE DRIVING MY VEHICLE, THE FRONT PASSENGER DOOR OPENED. THE DOOR JUST POPPED OPEN, I WAS DRIVING IN AN INTERSECTION OF A BUSY STREET AND ABOUT TO MAKE A TURN WHEN THIS OCCURRED. IT WAS TERRIFYING AND I BARELY MISSED AN ACCIDENT. LUCKILY I WAS RIG…"~27,500 mi, complaint #1558279
    • "THE BACK DRIVERS SIDE DOOR NO LONGER CLOSES. NO DAMAGE WAS DONE TO THE CAR, IT JUST STOPPED LATCHING. THE DOOR BOUNCES BACK INSTEAD OF CLOSING. CAR WAS UNLOCKED, OFF, AND PARKED AT HOME. *TR"~48,630 mi, complaint #1670648
  29. #29

    fluid leak unspecified

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHERE THE REAR TAIL-LIGHT ASSEMBLY MATE WITH THE CAR BODY THERE IS A RUBBER SEAL/GASKET IN BETWEEN THE SCREW OF THE ASSEMBLY AND THE HOLE ON THE CAR BODY, TO PREVENT WATER LEAKING INTO THE CAR. THE RUBBER SEAL GOES BAD QUICKLY, AND WATER LEAK INTO THE TRUNK WH…"~40,000 mi, complaint #1740830
  30. #30

    fuel injector

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE CAR HAS HAD MULTIPLE FUEL MALFUNCTIONS. THE FIRST ONE WAS THE PURGE VALVE WHICH I REPLACED. NOW THE CAR IS THROWING A CODE FOR A FUEL RAIL LOW PRESSURE AND STALLS OUT IN THE MIDDLE OF DRIVING EVEN WHEN I'M ON THE INTERSTATE. THIS IS VERY DANGEROUS AND I'VE…"~106,500 mi, complaint #1695405
  31. #31

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 60 MPH, THE HOOD RELEASED AND CRACKED THE FRONT WINDSHIELD. THE DRIVER SUSTAINED INJURIES TO THE FACE AND NECK HOWEVER NO MEDICAL ATTENTION WAS PROVIDED. T…"~26,000 mi, complaint #1733937
    • "REAR WINDSHIELD BUSTED WITHOUT ANY OBJECTS HITTING IT. I HAD JUST TURNED OFF THE REAR DEFROST AND REAR WINDSHIELD WIPERS, AND THE EDGES OF THE GLASS SHATTERED. I WAS DRIVING IN MOTION ON MY NEIGHBORHOOD STREET IN A STRAIGHT AHEAD PATH. IT WILL COST $200 FOR SO…"~46,500 mi, complaint #1528016
  32. #32

    power steering hydraulic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING THE POWER STEERING WENT OUT SUDDENLY AND BECAME VERY HARD TO DRIVE HOME. SECONDS AFTER THE POWER STEERING WENT OUT A NOTICE OF POWER STEERING FAULT CAME UP AND SERVICE IS NEEDED. NO SIGN OF THIS GOING OUT OR ANY PRIOR STEERING ISSUES."~49,000 mi, complaint #1695099
    • "POWER STEERING ASSIST, IN-OP. VEHICLE HAS 60K MILES. SERIOUS INJURIES MAY OCCUR, IF VEHICLE WAS TO LOOSE ASSIST WHILE DRIVING. LUCKILY ASSIST GAVE UP IN THE PARKING LOT. THIS IS A DESIGN FLAW, THEIR ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. NHTSA SHOULD F…"~63,000 mi, complaint #1713539
  33. #33

    seat mechanism

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Back latch that makes the seat fold down won’t snap back into place. "complaint #1821625
    • "1) A bracket that connects the seat to the rails that are attached to the floor had a weld break. Photos provided below. 2) The seat is no longer attached to the car in this particular part 3) No 4) I took the car to my dealer who did not physically look…"complaint #1822817
  34. #34

    seatbelt and pretensioner

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My 2017 Focus RS (build date 20 March 2017, purchase date 16 June 2017; 30234 miles) had the SRS light illuminated on the dashboard. This started as an intermittent issue about a year ago, and progressed to the point that recently the light is always illuminat…"complaint #1749166
    • "Drivers seat belt is hard to latch and comes unbuckled "complaint #2067978
  35. #35

    software or update

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND HESITATED WHILE DRIVING WITHOUT WARNING. ALSO, THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO CHIPOLA FORD ([REDACTED ADDRESS], MA…"~20,000 mi, complaint #1585865
    • "RECALL 18S32 I AM RESPONDING ON BEHALF OF [XXX] WHO HAS BEEN MY SONS GIRLFRIEND FOR 16 YEARS. THE CAR WAS TAKEN TO COLLEY FORD, [REDACTED ADDRESS]. GLENDORA CA DECEMBER 19,2018 FOR THE RECALL. THE DEALER REPROGRAMMED PCM CLEARED ALL CNDTCS. PARTS WERE NOT AVA…"~46,205 mi, complaint #1644948
  36. #36

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "A/C VENTILATION IS PRODUCING A MUSTY/ MOLDY SMELL, I HAVE OWNED THE CAR FOR ONLY 4 MONTHS, THE ODOR IS STRONG, AND MAY BE DANGEROUS AS MOLD GROWTH MAY SEEP THROUGH VENTS AND INTO ONES AIRWAYS. I AM CONCERNED FOR MY HEALTH, ALONG WITH WHO EVER ENTERS THE VEHICL…"~1,000 mi, complaint #1403041
  37. #37

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE CROSS TRAFFIC ALERT SYSTEM IS NOT WORKING CORRECTLY, THE DEALER HAS HAD THE CAR FOR A MONTH AND A HALF, FORD TOLD THE DEALER THEY NEW THE PROBLEM BACK IN FEBURARY 2017, I BOUGHT THE CAR IN JUNE 2017, THIS IS A SAFETY ISSUE FOR THE CAR AND FORD TOLD THE DEA…"~789 mi, complaint #1414856
  38. #38

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The catalytic converter which is essential for the vehicle to pass smog going to be registered has failed at less than 100,000 miles for a component that should last potentially the life of the vehicle this is unacceptable tell us the approximate"complaint #2079088
  39. #39

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "Cruise control fails constantly, has trouble picking up speed going up hills. Can't maintain speed on hills and sloaps. Gave to dealership for two months said it was fine only for them to tell me they had no mechanic. Engine continues to fail and they won't ch…"~269,573 mi, complaint #2052787
  40. #40

    interior trim

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE HEADLINER AT THE TOP OF THE WINDSHIELD HAS COME LOOSE AND IS SEPERATING . LOOKS AS IF IT WAS NOT GLUED OR NOT ENOUGH MATERIAL WAS USED TO KEEP IT IN PLACE. DO NOT KNOW HOW FORD FASTENS THE HEADLINER TO THE WINDSHIELD AREA,BUT FOR IT TO COMES LOOSE AFTER ON…"~10,175 mi, complaint #1603448
  41. #41

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I purchased a 2017 Ford Focus from a car dealership called lion cars on [REDACTED ADDRESS] in Orlando Florida the car has a major major electrical issue I was at an intersection and the car went completely dead and turned off and it locked me inside the car I…"complaint #2043964
  42. #42

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE CAR SHAKE WHEN DRIVING,AT TIMES THE PUT NEW CLICHES LAST YEAR BUT STILL DO IT BUT WHEN YOU TAKE IT BACK ,THE SAY IT DOESN'T SHOW A CODE .I BOUT THE CAR BRAND NEW 3 YRS. AGO AND I HAVE BEEN COMPLAINING OFF AND ON. THEY ARE AWARE OF THE PROBLEM,THEY WILL TEL…"complaint #1672260
  43. #43

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. AFTER PULLING INTO HER OFFICE PARKING LOT, THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. SUDDENLY, THE VEHICLE BEGAN TO ROLL FORWARD AND STRUCK A STONE WALL. THERE WERE NO INJURIES AND A POLICE REPOR…"~16,000 mi, complaint #1465614
  44. #44

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, THE SUN ROOF SPONTANEOUSLY SHATTERED. THERE WERE NO INJURIES. THE FAILURE OCCURRED WITHOUT WARNING. BOB MAXEY FORD INC. ([REDACTED ADDRESS], DETROIT, MI) WAS CONTACTED, BUT DID NOT ASSIST SI…"~14,500 mi, complaint #1479390
  45. #45

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE LEFT REAR TIRE LEANS IN AT TOP 2-3 DEGREES. DEALER CHECKED, IT SHOWED OUT OF CAMBER/ALIGNMENT, BUT WAS "WITHIN SPECS". AT UNDER 1200-MILES, TIRE IS ALREADY SHOWING UNEVEN INSIDE TREAD WEAR. DEALER KNOWS BUT REFUSES TO CORRECT IT UNLESS FORD AUTHORIZE. I FO…"complaint #1413991
  46. #46

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ONE TIRE WAS INSTALLED AND IT IS CONSTANTLY LEAKING AIR."~57,000 mi, complaint #1688201
  47. #47

    wiper and washer

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE WINDSHIELD WIPERS COME BY THEMSELVES AND STAYS ON AFTER PARKING THE CAR, STATIONARY, ENGINE TURNED OFF FOR APPROX 30 MIN. 3 DAYS IN A ROW. DEALERSHIP REPAIRED IT FOR LABOR $450!! THE SAME FAULTY SYSTEM WAS IN A RECALL IN THIS TYPE OF CAR SOME YEARS AGO."complaint #1745775
  48. #48

    wiring harness

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Interior lighting. Multiple shorted wires kept blowing fuses for interior lights. Wiring harness for all interior lights had to be replaced with multiple areas of chafing and wires melted together. "complaint #1834133

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 16V698000, 17V528000, 18V735000, 18V845000, 19V515000, 23V905000, 26V011000, 26V012000, 26V369000, 26V376000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD FOCUS directly.