2020 FORD F 150

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    transmission automatic

    4 stranded, 248 unsafe, 1 broken, 2 annoyance

    255
    incidents

    Mileage not reported in 83% of these reports - too few people reported an actual figure to show a reliable typical mileage.

    • "AFTER 6 WEEKS OF OWNERSHIP AND 1000 MILES OF USAGE, I HAD A FEW EXAMPLES OF POTENTIAL TRANSMISSION ISSUES. FIRST I HAD A COUPLE OF EXAMPLES OF CLUNKS WHEN BEGINNING TO DRIVE IMMEDIATELY AFTER START UP. A COUPLE DAYS AGO I HAD THE WORST EXPERIENCE YET. AFTER PU…"~1,000 mi, complaint #1665044
    • "The contact owns a 2020 Ford F-150. The contact stated that while exiting the vehicle after parking the vehicle, the vehicle was rolling backward. The contact jumped into the vehicle and shifted the vehicle into PARK however, after releasing the brake pedal, t…"~11,000 mi, complaint #1791261
    • "The contact owns a 2020 Ford F-150. The contact stated that after starting the vehicle, there was a clunking sound present when shifting out of park. The vehicle had also experienced hard shifting when shifting from third through fifth gear, and seventh to eig…"~30,000 mi, complaint #1978041
    • "The contact owns a 2020 Ford F-150. The contact stated that the vehicle made a clunking noise when going from 2nd to 3rd and from 7th to 8th gear. The noise also occurred when shifting to reverse or drive. The failure occurred intermittently but had since beco…"~70,000 mi, complaint #1994035
    • "The contact owns a 2020 Ford F-150. The contact stated that while attempting to accelerate, there was a pulling sensation or hesitation at various speeds before accelerating. The contact stated it felt as though the vehicle was going into LIMP Mode. The contac…"~147,831 mi, complaint #2001368
  2. #2

    engine stall or no start

    1 stranded, 39 unsafe

    40
    incidents
    Typical range: 2,000–33,000 mi

    Median 5,000 mi, based on 32 reports (55% had no usable mileage)

    • "WHILE I WAS DRIVING THROUGH A PARKING LOT, AND TURNING SLIGHTLY LEFT, THE ENGINE SHUT OFF COMPLETELY AND DISPLAYED "AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE" ON THE DASH DISPLAY. FORTUNATELY, I WAS NOT TRYING TO TURN AND CROSS TRAFFIC ON A HIGHWAY WHICH…"~800 mi, complaint #1736281
    • "WHILE I WAS DRIVING ON FRIDAY, MY 2020 F-150 STALLED. AN ERROR MESSAGE POPPED UP ON THE INSTRUMENT CLUSTER SAYING "AUTO STARTSTOP SHIFT TO P THEN RESTART". I RESTARTED AND IT HAPPENED AGAIN. I THEN WAITED 10 MINUTES AND RESTARTED AND IT HAS NOT HAPPENED SINC…"~3,200 mi, complaint #1713141
    • "VEHICLE WAS SLOWING AT AN INTERSECTION WITH FOOT ON BRAKE. LIFTED FOOT OFF AND MOVED TO ACCELERATOR TO TURN RIGHT ONTO THE MAIN ROAD. ENGINE SHUT OFF AND THERE WAS NO RESPONSE ON ACCELERATION. DASHBOARD CHIMED AND GAVE THE WARNING "AUTO STARTSTOP SHIFT TO P…"~7,200 mi, complaint #1735948
    • "The contact owns a 2020 Ford F-150. The contact stated that while his wife was driving 55 MPH, the vehicle lost motive and electronic power. The vehicle rolled to a complete stop. After approximately five minutes a message on the center display stated, “Shift…"~23,000 mi, complaint #1767123
    • "The contact called for her partner who owned a 2020 Ford F-150. The contact stated that the dashboard had warped near the passenger side's glove compartment when purchased. The dealer had been informed of the failure and informed the owner that the dashboard n…"~81,557 mi, complaint #2056389
  3. #3

    backup camera

    21 unsafe, 1 broken, 15 annoyance

    37
    incidents
    Typical range: 500–44,000 mi

    Median 2,000 mi, based on 36 reports (38% had no usable mileage)

    • "The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 20V575000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera failed intermittently, which re…"~500 mi, complaint #1748817
    • "BOUGHT TRUCK NEW FIRST PROBLEM. BACK UP CAMARA ...CRASH AVOIDANCE SYSTEM NOT WORKING PAINT MISSING ..TOOK IT BACK TO FORD AFTER A DISPLAY OF POWER TRAIN MALFUNCTION THEY REPROGRAMMED THE TRUCK AND SAID THEY WOULD HAVE TO GET WITH FORD ON THE PAINT AND HAVE HEA…"~1,300 mi, complaint #1705918
    • "MY TRUCK IS 5 MONTHS OLD AND HAS BEEN TO THE DEALER 3 TIMES TO HAVE THE FRONT CAMERA FIXED. THEY FINALLY REPLACED THE FRONT CAMERA AND IT STILL DOES NOT WORK. THE TRUCK HAS A FRONT CAMERA SIDE CAMERAS AND A REAR CAMERA. THOUSANDS OF PEOPLE HAVE COMPLAINED ABOU…"~3,000 mi, complaint #1685080
    • "BACKUP CAMERA NOT WORKING CORRECTLY, SOMETIMES IT HAS A BLACK SCREEN"~6,650 mi, complaint #1702672
    • "The contact owns a 2020 Ford F-150. The contact stated that after starting the vehicle, the messages "Front Camera Malfunction" and "Pre-Collision Assist Not Available" were displayed. The cause of the failure was not yet determined, and the vehicle was not re…"~115,000 mi, complaint #2091096
  4. #4

    engine internal

    1 stranded, 25 unsafe, 3 annoyance

    29
    incidents
    Typical range: 40,500–109,000 mi

    Median 72,000 mi, based on 26 reports (49% had no usable mileage)

    • "The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle loss motive power when the contact depressed on the accelerator pedal. The vehicle shuddered while decelerating. The contact veered to the side of the roa…"~6,255 mi, complaint #1782222
    • "The contact owns a 2020 Ford F-150. The contact stated that the message "Check the engine" was displayed on the mobile App. The contact stated upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the dealer where…"~48,000 mi, complaint #2049184
    • "The contact owned a 2020 Ford F-150. The contact stated while the vehicle was parked, the vehicle burst into flames. The contact stated that the vehicle had been parked for six hours. The fire department arrived on the scene and extinguished the fire. The…"~61,000 mi, complaint #2012462
    • "The contact owns a 2020 Ford F-150. The contact stated that while her husband was driving approximately 20 MPH, the check engine warning light illuminated. There was an abnormal burning odor coming from the vehicle. The driver drove to the residence. The vehic…"~102,000 mi, complaint #2115015
    • "The contact owns a 2020 Ford F-150. The contact stated that while his son was driving approximately 70 MPH, the check engine warning light illuminated. On another occasion while driving at an undisclosed speed, the oil pressure warning light illuminated. The v…"~140,000 mi, complaint #1986376
  5. #5

    engine oil consumption

    23 unsafe, 1 broken, 2 annoyance

    26
    incidents

    Commonly reported, insufficient mileage data - n=19, median 44,500 mi, no reliable range below 25 reports.

    • "BOUGHT THE TRUCK NEW OCTOBER 2020 AND CHECKED THE OIL AFTER A MONTH HAVING THE TRUCK HAVING 1600 MILES ON IT AND THERE WAS NO OIL ON THE DIPSTICK. IT'S A 5.0 COYOTE V8. TOOK IT TO THE DEALER IMMEDIATELY AND THEY ADDED 5 QTS OF OIL! THERE IS A TSB OUT WHERE TH…"~1,600 mi, complaint #1708266
    • "MY NEW 2020 F150 WITH 5.0 V8 TRUCK OVER CONSUMES OIL, ADDING A QUART OF OIL EVERY 1000 MILES. BROUGHT TO DEALER EVERY WEEK AFTER ABOUT 500 MILES AND THEY ADD AT LEAST A HALF QUERY OR MORE EVERY TIME. I BOUGHT IN OCTOBER 2020 AND IN THE FIRST MONTH I WENT THROU…"~3,000 mi, complaint #1713807
    • "The contact owns a 2020 Ford F-150.The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was consuming 3-quarts of oil every 5,000 miles. The vehicle was taken to the dealer, who advised the co…"~15,000 mi, complaint #1893263
    • "The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was a rattling sound coming from the engine compartment with the check engine warning light illuminated. After stopping to inspect the vehicle, the contact discove…"~60,000 mi, complaint #1829052
    • "The contact owns a 2020 Ford F-150. The contact stated that the check engine warning light remained illuminated due to the excessive oil consumption of the vehicle. The contact took the vehicle to the dealer who diagnosed that the PCM module failed and needed…"~72,000 mi, complaint #1895067
  6. #6

    other

    9 unsafe, 9 annoyance

    18
    incidents

    Commonly reported, insufficient mileage data - n=10, median 5,000 mi, no reliable range below 25 reports.

    • "I PURCHASED A BRAND NEW FORD TRUCK XL. F-150 ON 8/23/2020.ON 8/23/2020. THE VEHICLE BROKE DOWN , AFTER A WEEK OF BEING AT THE DEALERSHIP THEY CAME TO A CONCLUSION BASED ON THE DIAGNOSTIC TEST THAT THE VEHICLE WAS, ALLEGEDY STRUCK BY LIGHTING WITH NO VISIBLE MA…"~2,202 mi, complaint #1707324
    • "The contact owns a 2022 Carry-On Trailer hitched on a 2024 Ford F1-150. The contact stated that while taking a vehicle off of the trailer, the contact noticed that the tread on both the front and rear passenger's side tires on the trailer were excessively wor…"~4,032 mi, complaint #1982471
    • "FORD TONNEAU TRUCK BED COVER CAME APART AT 75 MPH ON I-10 IN LA. REAR THIRD SECTION WEIGHING 10-20 POUNDS COMPLETELY SEPARATED, LUCKILY STAYED ON THE TRUCK BED. FORTUNATELY IT DID NOT GO AIRBORNE AND STRIKE THE VEHICLE BEHIND ME. COVER WAS FLIPPED IN ONE SECTI…"~5,500 mi, complaint #1675010
    • "The contact owns a 2020 Ford F-150. The contact stated that while driving 50–55 MPH, the fiberboard cover and fiber shield detached from underneath the vehicle. There were no warning lights illuminated. The contact was able to reattach the fiber shield and cov…"~30,000 mi, complaint #1960611
    • "The contact owned a 2020 Ford F-150. The contact stated that his employees had driven the vehicle to a work site. While at the work site, the vehicle caught fire while the engine was off. An employee stated that flames appeared to have come from the vehicle's…"~65,000 mi, complaint #2024068
  7. #7

    wiper and washer

    12 unsafe, 4 annoyance

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2020 Ford F-150. The contact stated that when the vehicle was started, the windshield wipers operated independently and continuously. The vehicle was taken to a dealer where it was diagnosed with an unknown part needing to be replaced. The v…"~49,500 mi, complaint #1888326
    • "The contact owns a 2020 Ford F-150. The contact stated while driving 55 MPH in the rain, the windshield wipers became inoperable. There were no warning lights illuminated. The contact was able to pull over safely. The vehicle was taken to the local dealer, who…"~55,000 mi, complaint #2021937
  8. #8

    power windows and locks

    13 unsafe, 2 broken

    15
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "THE BACK RIGHT PASSENGER WINDOW SHATTERED FOR NO REASON. THE TRUCK WAS SITTING PARKED AND LOCKED. IT SHATTERED AND BOWED OUTWARD FROM THE CABIN. *TR"~7,170 mi, complaint #1667771
    • "The contact owns a 2020 Ford F-150. The contact stated that upon attempting to enter the vehicle using the remote key fob, the driver's side door failed to unlatch. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failur…"~30,000 mi, complaint #1961739
  9. #9

    glass and windshield

    12 unsafe, 2 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=10, median 8,000 mi, no reliable range below 25 reports.

    • " THE REAR WINDOW DEFROSTER CAME ON FOR THE FIRST TIME IN COLD WEATHER AND WITHIN 10 MINUTES, THE REAR WINDSHIELD SHATTERED WHILE IN MOTION ON A CITY STREET. MY KIDS WERE IN THE BACK SEAT. FORD IS NOT OFFERING TO COVER THE DAMAGE UNDER THE WARRANTY OR EVEN I…"~2,100 mi, complaint #1699732
    • "WHILE DRIVING ON A HIGHWAY AT 65MPH I HEARD AN EXPLOSION. AFTER PULLING OVER I DISCOVERED THAT THE BACK GLASS HAD SHATTERED. I WAS NOT PASSING A VEHICLE AND NOTHING ELSE WAS AROUND TO CAUSE IT. CONTACTED THE DEALERSHIP WHERE PURCHASED AND THEY WILL NOT REPL…"~3,700 mi, complaint #1714748
    • "The contact owns a 2020 Ford F-150. The contact stated upon starting the vehicle, the contact noticed that the rear window had shattered while parked in the driveway at the residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The…"~10,660 mi, complaint #1763928
    • "The contact owns a 2020 Ford F-150. The contact stated that the rear windshield shattered and detached after her husband closed the driver's side front door. There was no impact on the rear windshield that could have caused it to shatter. The vehicle was taken…"~38,000 mi, complaint #1837178
    • "The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the contact noticed water leaking from the top of the vehicle located near the microphone and the sunroof control area. The contact noticed water leaking from the are…"~100,963 mi, complaint #2064516
  10. #10

    wiring harness

    13 unsafe

    13
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "FORD ELIMINATED THE ENGINE COVER IN 2019 EXPOSING THE ENGINE WIRING TO THE ELEMENTS. SINCE THE WIRING INSULATION IS MADE FROM SOY THIS ALLOW FOR RODENTS TO CLIME UP INTO THE ENGINE COMPARTMENT AND CHEW AT THE EXPOSED WIRES. THIS CAN DISABLES THE VEHICLE OR SET…"~14,000 mi, complaint #1720004
    • "UNDERCAB MATTING USED FOR AERO AND PROTECTION OF TRANSMISSION / EXPOSED UNDERWIRING IS EASILY SATURATED BY MOISTURE FROM NORMAL DRIVING CONDITIONS. CAUSING EXCESSIVE WEAR AND TEAR TO VEHICLE COMPONENTS. THE MATTING ON OUR VEHICLE HAS ALREADY TORN ON ONE SIDE (…"~15,000 mi, complaint #1735592
    • "The contact owns a 2020 Ford F-150. The contact stated that rodents and squirrels had eaten the wiring on multiple occasions. The ABS, cruise control, parking, and traction control warning lights illuminated and became inoperable. The vehicle was taken to the…"~19,000 mi, complaint #1924922
  11. #11

    infotainment head unit

    7 unsafe, 5 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MULTIPLE ISSUES WITH VEHICLE INFOTAINMENT SYSTEM. REPLACED TWICE. REAR PARKING CAMERA MALFUNCTIOING AFTER TWO REPLACEMENTS. WHENEVER THERE IS RAIN FALL WATER LEAKS INTO THE DRIVER'S SIDE FLOOR. THIS HAS CAUSED MAJOR RUST BUILD UP. VEHICLE HAS ONLY 3K MILES ON…"complaint #1707197
    • "The Sync 3 system has been rendered useless by recent software upgrade by Ford. Rear camera sporactically remains on when moving in forward direction. Pop-up messages requiring driver conformation occur after vehicle startup. Navigation, phone, radio are all a…"complaint #1910243
    • "Ford issued an update for the sync 3 system (3.4) and now the radio / camera system resets on each start up. When this happens, the back up camera feed gets hung up and freezes, causing either a collision unknowingly or difficulty on backing with a trailer. Th…"complaint #1910423
    • "Having issues with sync 3. Radio default settings are not being saved, phone will not stay connected, sync auto update confirmbscreen appears at every vehicle start up, voice command will not work for phone calls, some times when using "call person abc" the sy…"complaint #1913851
    • "GPS/ RADIO FAILING,UNDER WARRANTY FORD TRIED TO FIX, NEEDS A NEW RADIO BUT DOESN'T KNOW WHEN THEY CAN GET ONE. ALSO CRUSE CONTROL NOT FUNCTIONING PROPERLY- FORD DEALER REPLACED STEERING WHEEL BUTTONS BUT ON ONE OCCASION WHEN PUSHING THE REDUCE SPEED BUTTON THE…"complaint #1916213
  12. #12

    adas collision warning

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "PRE COLLISION ASSIST (W/AEB) THE DISPALY SHOWING IT IS ON BUT IT DOES NOT WORK IN EMERGENCY SITUATION. DEALER WAS UNABLE TO FIX THE PROBLEM. THE VEHICLE WAS ON A CITY STREET GOING 25 MILES PER HOUR"~750 mi, complaint #1681281
    • "The contact owns a 2020 Ford F-150. The contact stated while driving 65 MPH, the anti-collision warning was activated with an audio sound, and the message was displayed on the instrument panel. The contact stated that the failure had occurred at least six time…"~2,008 mi, complaint #1776435
    • "MY TRUCK HAS 4 BACKUP COLLISION WARNING SENSORS ON THE REAR BUMPER. AFTER SOME HEAVY RAIN, I HAVE HAD 1 SENSOR START TO INDICATE A CLOSE OBJECT AS I START TO BACK UP MY VEHICLE. THERE IS NO OBJECT BACK THERE. THIS INITIALLY OCCURRED IN A PARKING LOT, BUT THE…"~2,700 mi, complaint #1715748
    • "MY -150 LARIAT HAS BEEN GIVING ME PROBLEMS WITH THE FRONT COLLISION CAMERA AND DETECTS WHEN NO OTHER VEHICLES ARE AROUND. MY COMPUTER FOR SYNC DOES NOT ALWAYS TURN ON AND FREEZES NOT ALLOWING ME TO USE NAVIGATION AND OTHER FEATURES. I ALMOST GOT INTO THREE ACC…"~4,900 mi, complaint #1722505
  13. #13

    control module

    8 unsafe, 2 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2020 Ford F-150. The contact stated had received notification of Manufacturer Recall Number: 24E12. The contact stated that the vehicle had not experienced any failure; however, the vehicle was taken to a dealer where the PCM module was upda…"~126,000 mi, complaint #2081338
    • "The contact owns a 2020 Ford F-150. The contact stated that after parking on an incline with the engine running, the contact exited the vehicle and moments later the vehicle reversed and crossed a busy road before driving into ditch. The contact stated that du…"~159,283 mi, complaint #2002653
    • "The contact owns a 2020 Ford F-150. The contact stated that the radio was inoperable, and the audible alerts failed to operate as needed. The start-of-trip and seat belt chime failed to operate while the seat belt was unbuckled. Additionally, there was no chim…"~176,792 mi, complaint #2218887
  14. #14

    door latch and hinge

    6 unsafe, 1 broken, 2 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2020 Ford F-150. The contact stated while the vehicle was parked on several occasions, the front passenger’s side door failed to open as intended. The vehicle was taken to a dealer where it was diagnosed that the door latch actuator had fail…"~1,560 mi, complaint #2027585
    • "The contact owns a 2020 Ford F-150. The contact stated that while her child was attempting to enter the vehicle, the door handle detached, nearly resulting in injury. The vehicle was taken to the dealer, who determined that the handle had detached due to being…"~40,000 mi, complaint #1992401
  15. #15

    trunk or liftgate

    8 unsafe, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I HAVE 2 MAJOR ISSUES: 1. MY TAILGATE KEEPS OPENING ON ITS OWN. IT HAS HAPPENED WHILE I WAS DRIVING AS WELL AS WHEN IT IS PARKED. DAMAGE HAPPENED TO THE TAILGATE WHEN IT OPENED ON ITS OWN IN THE GARAGE AND WAS LEANING AGAINST THE GARAGE DOOR WHEN MY WIFE…"~5,000 mi, complaint #1747587
    • "TAILGATE OPENS ON OWN EVEN WHILE DRIVING. NO WARNING THAT IT HAS OR IS OPEN. AT HIGHWAY SPEED THE TAILGATE HAS OPENED ALLOWING BED CONTENTS TO SPILL OUT! *TR"~6,000 mi, complaint #1673009
    • "DROVE FROM NEW JERSEY TO BROOKLYN, OVER THE VERRAZZANO PARKED AND GUESS WHAT... TAILGATE WAS OPEN WITH MY TOOLS EXPOSED? HEADING HOME NICE DRIVER IN TUNNEL MADE ME AWARE THE TAILGATE WAS OPEN. FINISHED DRIVING THROUGH TUNNEL, PULLED OVER TO CLOSE TAILGATE…"~6,000 mi, complaint #1673169
    • "The contact owns a 2020 Ford F-150. The contact stated that the tailgate was unlatched independently. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure on three different occasions. The contact called t…"~12,000 mi, complaint #1822072
  16. #16

    airbag system

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "I WAS INVOLVED IN AN ACCIDENT IN MY NEW FORD F-150 KING RANCH ON THE ABOVE DATE TRAVELING ON THE HENRY HUDSON PARKWAY (MANHATTAN) SOUTHBOUND. MY TRUCK WAS STRUCK IN THE REAR PASSENGER DOOR BY AN UNKNOWN VEHICLE AND CAUSED US TO SPIN OUT 2 TIMES AT 60 MPH AND…"~5,000 mi, complaint #1740755
    • "I WAS IN FRONT END COLLISION AT APPROX 50 MPH IMPACT AND SEAT BELT DID NOT LOCK AND THE AIRBAGS DID NOT DEPLOY. I HIT STEERING WHEEL IN COLLISION"~33,000 mi, complaint #1686223
    • "The contact owns a 2020 Ford F-150. The contact stated that after the horn button was pressed, a crack appeared on the steering wheel. No warning light was illuminated. The vehicle was then taken to a local dealer where it was diagnosed that the driver's side…"~45,000 mi, complaint #1848619
  17. #17

    brake hydraulics

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, there was an abnormal rattling sound coming from underneath the vehicle. The check brake emergency warning light was illuminated. The vehicle was taken to a local dealer wh…"~60,000 mi, complaint #2016939
  18. #18

    catalytic converter

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 Ford F-150. The contact stated that the vehicle was repaired under Ford Customer Satisfaction Program 24E12 however, it failed to prevent a failure from occurring. One week after the recall remedy was completed the contact stated that w…"~88,000 mi, complaint #2052588
    • "The contact owns a 2020 Ford F-150. The contact stated that the check engine warning light was illuminated, and the contact became aware of a significant loss in fuel economy. The vehicle was taken to a certified mechanic who diagnosed that the catalytic conve…"~100,000 mi, complaint #2079694
  19. #19

    driveshaft axle cv

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Right rear axel snapped just at the outside of the axel bearing The vehicle felt like it was shaking for about 4 seconds, at the same time the following warnings appeared, Antilock Brake Fault, Hill Start Assist Warning, Tire Pressure Warning, Hill decent con…"complaint #1805363
    • "Vehicle trying to shift into4wd while driving causing front bearing to fail Front bearing and 4wd switch changed twice "complaint #1943247
    • "My 2020 Ford F-150 truck was recently serviced with PepBoys when my ABS light came on and another message on the dash that said my brake system has a malfunction along with messages in my FordPass app. It was evening when this happened I immediately took it to…"complaint #2011738
    • "Driving at highway speeds and my truck began to shake violently and very loud banging sound. Slowed down to pull over on the highway. Found driveshaft broken in half with gas dumping out of the fuel tank. Broken driveshaft damaged heat shield for gas tank, pun…"complaint #2085097
    • "2020 Ford F-150 custom-built in Sept 2020 developed severe, textbook warning signs of rear-end failure while traveling—specifically severe low-speed metallic clanging and high-pitched whirring from the rear wheels. Recognizing the potential danger, we safely e…"complaint #2215891
  20. #20

    sunroof

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was an abnormally loud sound coming from the vehicle. There were no warning lights illuminated. The contact later became aware that the panoramic sunroof had explo…"~22,025 mi, complaint #1803394
    • "The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed during a rainstorm, he became aware that the sunroof was leaking, which could potentially lead to damages on the interior of the vehicle. No warning lights were illumi…"~42,000 mi, complaint #1982804
    • "The contact owns a 2020 Ford F-150. The contact stated while driving approximately 65 MPH, the sunroof glass exploded. There were no reported injuries. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagn…"~57,000 mi, complaint #1939976
  21. #21

    lighting exterior

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "LATE MODEL FORD TRUCKS REPRESENT A ROAD HAZARD TO ALL OTHER VEHICLES ON THE ROAD. THEY CONTINUOUSLY RUN 4 HEADLIGHTS WHICH BLIND ON COMING VEHICLES."complaint #1710062
    • "TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT LOW BEAM HEADLIGHTS WERE DIM, CAUSING A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KEN GARFF FORD LOCATED AT [REDACTED ADDRESS],…"complaint #1727839
    • "The headlights on this model are not effective enough to see safely at night. I have trouble seeing pedestrians and wildlife. I have adjusted the headlights and seen several complaints online about this same issue. I spoke with a dealership about it and they s…"complaint #1850803
    • "This car has tail lights that are in operable, and do not work, it has almost caused a quite a few near accidents, would like to see this resolved soon."complaint #2205508
  22. #22

    suspension struts shocks

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, there was a rattling sound coming from the front-end of the vehicle. Upon inspection, it was discovered that the front driver’s and passenger’s side shock absorber springs…"~34,000 mi, complaint #2113099
    • "The contact owns a 2020 Ford F-150. The contact stated while driving approximately 50 MPH, he observed a loud noise emanating from the passenger side of the vehicle. The vehicle swerved violently to the right almost driving off a cliff. The vehicle was taken t…"~59,000 mi, complaint #1981405
  23. #23

    throttle and pedal

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY TRUCK ACCELERATED TWICE WITHOUT TOUCHING THE GAS PEDAL. I WAS STOPPED AT A YIELD SIGN WAITING FOR TRAFFIC TO PASS. I LIFTED MY FOOT OFF THE BRAKE, MY TRUCK IMMEDIATELY ACCELERATED. I PRESSED THR BRAKE TO SLOW DOWN AND THE TRUCK ENGINE/TRANSMISSION RPMS D…"~27,115 mi, complaint #1746499
  24. #24

    transmission cvt

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On several very recent occasions, the above listed 2020 F150 has randomly shifted down to 1st gear from 10th while on the highway resulting in sudden loss of power and extremely high RPM. Had this occurred in heavier traffic, there is a likely chance this cou…"complaint #2006971
    • "While traveling [REDACTED ADDRESS], truck shifted from 10th gear to 5th causing truck to jerk to a slower mph and raising rpms "complaint #2077220
    • "The transmission exhibits violent, harsh shifting, sudden and unpredictable deceleration, and most alarmingly, abrupt downshifting from 10th gear to 1st gear while driving at highway speeds. This is not a minor drivability issue — it is a severe safety defect…"complaint #2172902
    • "Transmission has hard shifting, skips 2nd gear and sometimes will downshift out of 10th gear. "complaint #2197608
  25. #25

    abs module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "FORD TEAM, ON SUNDAY, JANUARY 24TH I HAD A MAJOR SAFETY MALFUNCTION WITH MY 2020 F-150 I BOUGHT THIS PAST SUMMER IN MENOMONIE WI. DESCRIPTION ON THE INCIDENT: I PULLED MY TRUCK OUT OF MY GARAGE TO PULL MY ATV TRAILER OUT. ONCE THE TRAILER WAS PULLED OUT, I S…"~3,700 mi, complaint #1723097
    • "TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE VEHICLE BRAKES LOCKED UP ON ITS OWN, CAUSING THE VEHICLE TO GO INTO A COMPLETE STOP. THE CONTACT STATED WHEN THE VEHICLE STOPPED, THE BRAKES UNLOCKED AND THE CONTACT WAS AB…"~12,000 mi, complaint #1741037
  26. #26

    battery and charging

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "BOUGHT TRUCK ON 05/25/2020 . TODAY'S 05/30/2020 . MY TRUCK HAS ONLY 355.7 MILES AND HAS A WARNING ALREADY ' CHARGING SYSTEM SERVICES NOW' . I BEEN DRIVING FROM GALVESTON TEXAS TO WEBSTER TX. AND THE WARNING KEEP POPPING OUT DRIVEN AND EVEN ON FULL STOP. *TR"complaint #1666146
    • "While driving my 2020 Ford F150 a few days ago I was stopping for a red light. After stopping the truck completely powered off and gave a warning alert on the dash that stated " Auto Start Stop Shift to P, then Restart Engine. During this time the red battery…"complaint #1875984
    • "1 year ago I started getting the “Charge System Fault” alert on my truck, took to the shop and they advised the battery needed to be replaced. After replacing, a few weeks later it started happening again, so they did further testing and advised the alternator…"complaint #1975835
  27. #27

    steering electric assist

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 Ford F-150. The contact stated that while driving at approximately 75 MPH, the steering wheel became very difficult to turn. The contact stated that the power steering and traction system warning lights were illuminated. The contact pul…"~100,000 mi, complaint #1981797
  28. #28

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to properly accelerate. Additionally, the vehicle was jerking and vibrating while attempting to accelerate with…"~59,000 mi, complaint #1896537
  29. #29

    differential

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Rear axle is clucking,clicking and rattling. Also warning light comes on when I’m close to vehicle Sometimes it comes on when a vehicle passes me"complaint #2037147
    • "The rear differential exploded while driving without warning. immediate lose of power while traveling 70mph, the explosion blew some hot parts of the differential off the road and started a brush fire. "complaint #2115230
  30. #30

    exhaust system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 Ford F150. The contact stated while parking he noticed smoke coming from the front to the vehicle, when the contact checked under the vehicle, he noticed that the plastic cover under the engine was detached and had leaves on it where th…"~34,590 mi, complaint #1850247
    • "The contact owns a 2020 Ford F-150. The contact stated upon attempting to replace a flat tire with the spare tire, the contact noticed that there was a hole in the spare tire. The contact determined that the mufflers had burned the spare tire due to the spare…"~65,000 mi, complaint #2099954
  31. #31

    fuel injector

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • " fuel injector cracked and started spraying fuel in engine compartment and onto hot motor."complaint #2115872
    • "My 2020 Ford F-150 5.0L Coyote V8 had its engine replaced under factory warranty on 4/30/25 by an authorized Ford dealer. The replacement engine was installed with my original 50,000 mile fuel injectors reinstalled by Ford's technician — I was not informed new…"complaint #2204767
  32. #32

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On 8/26/22 I smelled gas after parking 2020 F150 with ~ 33,000 miles. I had filled the tank the previous day ( <20 miles driven since that time). I was in a marina parking lot at that point and dismissed the smell as perhaps someone spilling some fuel from a…"complaint #1836814
    • "Noticed significant gasoline leak under fuel tank when the engine was running. From the ground, looked up and saw that fuel was leaking from a black fuel hose originating at the top of fuel tank and directed going toward the engine. The fuel hose had dropped…"complaint #1949082
  33. #33

    hv system fault reduced power

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHILE DRIVING, SEVERAL FAULTS APPEAR IN DASH WINDOW,STARTING WITH "DRIVING MODE NOT AVAILABLE" AND THE ENGINE GOES INTO "LIMP HOME MODE"! AFTER TURNING OFF THE ENGINE, THE FAULTS MAY SHOW AGAIN IMMEDIATELY OR SOON AFTER CONTINUING TO DRIVE! MY DEALER WAS NOT A…"complaint #1707951
    • "MY WIFE IS ABOUT FIVE MONTHS PREGNANT, SHE WAS DRIVING THE TRUCK IN THE HIGHWAY OUT OF NOWHERE THE TRUCK SLOW DOWN ALMOST CAUSING AN ACCIDENT - THE TRUCK MADE AN ALARM SOUND- THE LIGHT SHOW UP ON THE DASHBOARD- PLEASE SEE ATTACHED PHOTO. I ALREADY CONTACTE…"complaint #1731845
  34. #34

    interior trim

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE FLOOR BOARDS ON THE DRIVER SIDE IS STAYING WET AND HAS CAUSED MOLD TO FORM ON THE CARPET THIS IS A PROBLEM BECAUSE MOLD IS NOT GOOD FOR YOUR RESPIRATORY SYSTEM."complaint #1702095
    • "The padding on the headrest part of the car seat is broken. "complaint #2089247
  35. #35

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 Ford F-150. The contact stated that while driving approximately 45 MPH, the electronic parking brake erroneously activated causing the vehicle to abruptly decelerate. The contact stated that the parking brake message was displayed after…"~35,000 mi, complaint #1951473
  36. #36

    seatbelt and pretensioner

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Passenger seatbelt wont latch or comes undone while driving"complaint #1774003
    • "I have inflatable seat belts on the rear seats. The buckles fall down into the seat making it difficult to fasten the seat belts. They were replaced under warranty for this concern. After a week they started to fall into the seat again."complaint #1948847
  37. #37

    software or update

    2 unsafe

    2
    incidents

    Commonly reported, insufficient mileage data - n=20, median 80,500 mi, no reliable range below 25 reports.

    • "The contact owns a 2020 Ford F-150. The contact stated while driving 15-20 MPH and depressing the accelerator pedal, the engine was knocking, and the vehicle hesitated to respond. The contact depressed the accelerator pedal until the vehicle responded. The che…"~79,600 mi, complaint #1857374
  38. #38

    suspension arms and bushings

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • " While backing out of a residential driveway, While turning the steering wheel the Right front wheel caught the edge of the curb and had a catastrophic failure of the right front upper ball joint. Wheel and knuckle collapsed under the wheel well. The vehicle i…"~8,600 mi, complaint #1751617
  39. #39

    transfer case awd

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving the 4x4 feature wants to partial engage causing a grinding noise in front axle and when you let off accelerator it slows the speed quickly. At times only way to get it to quit is to stop and back up to make it stop. The problem is caused by loss…"complaint #2009842
    • "I HAVE OWNED THIS TRUCK AT AROUND 38000 MILES UNTIL NOW AT ~63,000 MILES. I HAVE COMPLAINED TO THE DEALERSHIP I PURCHASED THE TRUCK ABOUT THE TRANSMISSION BEING UNPREDICTABLE. AT AROUND 50,000 MILES I BROUGHT IT TO THE DEALERSHIP FOR SHIFTING POORLY, NOT SHI…"complaint #2153813
  40. #40

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Cruise control was set at approx. 62 mph driving on the Interstate. An exit was taken and coming down the off ramp the truck would not slow down. It seems the brakes did not disconnect the cruise control. Brakes were both pumped and firmly depressed. No re…"complaint #2025329
    • "The vehicle started rolling on its own and there was a clicking sound. I have a video of it and audio. Your uploading limit cannot handle a video of [REDACTED ADDRESS] link below has the video. If you are unable to open Google Drive please reach out to me.…"complaint #2224444
  41. #41

    adas autonomous driving system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Somehow my daughter engaged park assist. She put her foot on brake and with it still on the break truck began reversing and do not stop till we ran over a mailbox. We even tried to turn wheel."complaint #2112834
  42. #42

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT STATED THAT WHILE THE VEHICLE SHUT OFF AND IN THE PARK POSITION IT SUDDENLY ROLLED DOWN A SLIGHT INCLINE BEFORE CRASHING INTO A SECOND VEHICLE. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER DIERS FORD LOCATED AT…"~28,000 mi, complaint #1730427
  43. #43

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "1. The start/stop function will not restart at some long stop lights. I have to restart the vehicle. 2. The wiper will come on without being turned on. 3. The brake have started to grind like, the brake pads are bad. The brake will grind sometimes when comi…"complaint #1970146
  44. #44

    corrosion and rust

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PURCHASED MY F150 NEW AND FROM THE DEALER AND THE FRAME WAS OIL SPRAYED TO PREVENT CORROSION AND RUST BEFORE TAKING THE VEHICLE HOME. TRUCK NOW SITS JUST UNDER 8,000MI AND THE REAR AXLE AND A GOOD PORTION OF FASTENERS ARE ALL RUSTY AS IF THE TRUCK IS 15YRS OLD…"~7,800 mi, complaint #1744469
  45. #45

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "This happens consistently,while driving with the cruise control,the truck takes off and speeds up almost causing the truck to ram other vehicles. Then the truck shudders and surges before throwing up several codes. I have read this is a problem with many Ford…"complaint #2021284
  46. #46

    emissions aftertreatment

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Ford doesn’t want the fix the problem because my vin number is not on the list. Yet, there have been recalls for 2020 Ford F-150s related to the emissions system, including a recall for the 2.7L EcoBoost engine's catalytic converters, which requires a Powertr…"complaint #2151649
  47. #47

    engine turbo supercharger

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Exhaust manifold leak due to factory turbo mounting and bolts issue. Due to improper amount of bolts in rear of exhaust manifold where ford designed the turbochargers to mount to there is warping of the exhaust manifold and the mounting bolts break off due to…"complaint #2102711
  48. #48

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "After heavy rain storms in Colorado water started pouring through the passenger side floorboard of my vehicle. I pulled off the molding by the doors, the wires were buried in water, then I started getting a powertrain error. This is the second time that I have…"complaint #1896821
  49. #49

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the deal…"~40,000 mi, complaint #2076078
  50. #50

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY 2020 FORD F-150 CREW CAB XLT WITH 38000 MILES HAD A SEAT FAILURE ON MAY 05, 2021 WHEN I HIT A POTHOLE ON I-75 NEAR LEXINGTON KY WHILE TRAVELING 70 MILES PER HOUR. I COULD EAISLY SEE OVER STEERING WHEEL WITH MY 5'2" HEIGHT SINCE OUR PURCHASE OF THIS FAMILY…"~38,000 mi, complaint #1746001
  51. #51

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2020 Ford F-150. The contact stated while driving approximately 45 MPH for an hour, there was an abnormally loud clunking sound coming from the vehicle. The vehicle lost motive power and was jerking. The contact was able to pullover safely i…"~88,000 mi, complaint #2040163
  52. #52

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Cam phaser rattling along with timing chain is slipping. This same year, make and model has a known recall and is a known issue but because my specific VIN isn’t showing it for will not resolve it. I bought the 2020 f150 in 2022 and this is unacceptable."complaint #2037351
  53. #53

    tire failure

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle has 8000 miles on it. Tires were put on by Ford dealership. They are the Goodyear Wrangler territory at tires. They are considered a new tire that was created by Goodyear this year. The tires have not been taken off road. Tires have only been driven on…"complaint #1755298
  54. #54

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 Ford F-150. The contact stated that the vehicle was parked due to an unknown electrical door lock malfunction. Additionally, the contact stated that the vehicle would inadvertently roll forward while stopped without input from the drive…"~25,000 mi, complaint #1811689
  55. #55

    wheel or rim

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was at the dealer for a routine oil change, the contact was informed that the front passenger’s side lug nuts were swollen. The vehicle was repaired. The manufacturer was made aware…"~53,057 mi, complaint #1965409

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD F 150 directly.