2015 FORD EXPLORER

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    exhaust system

    273 unsafe, 26 annoyance

    299
    incidents
    Typical range: 1,500–38,500 mi

    Median 20,000 mi, based on 337 reports (18% had no usable mileage)

    • "WHEN UNDER LOAD (I.E. CLIMBING HILL) OR FAST ACCELERATION (PASSING A VEHICLE) THERE IS A STRONG ODOR OF EXHAUST IN THE PASSENGER CABIN. THE ODOR IS COMING FROM THE AIR VENTS THROUGHOUT THE VEHICLE. WINDOWS MUST BE OPENED TO GET RID OF THE SMELL. THIS OCCURS…"~500 mi, complaint #1316976
    • "REAL BAD EXHAUST SMELL COMING FROM AC VENTS WHEN PASSING ANOTHER CAR AT HIGH SPEED CAR HAS BEEN TO DEALER TWO TIMES EXHAUST SMELL STILL THERE."~12,000 mi, complaint #1261103
    • "WHEN THE THROTTLE IS DEPRESSED FULLY DURING PASSING OR INCREASING SPEED THERE IS A ODOR INSIDE THE CABIN OF VEHICLE. IT HAPPENS EVERY TIME THE THROTTLE IS FULLY DEPRESSED."~30,000 mi, complaint #1396632
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT NOTICED A ODOR COMING FROM THE EXHAUST, WHICH MADE HER NAUSEOUS. THE VEHICLE WAS TAKEN TO VISTA FORD LINCOLN WOODLAND HILLS ([REDACTED ADDRESS], WOODLAND HILLS, CA 91364), BUT COULD NOT BE DIAGNOSED SINCE…"~43,000 mi, complaint #1445009
    • "The contact owns a 2015 Ford Explorer. The contact stated that there were exhaust fumes inside the vehicle while accelerating. There were no warning lights illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA17002 (Struct…"~140,000 mi, complaint #2183162
  2. #2

    steering electric assist

    1 stranded, 133 unsafe, 1 annoyance

    135
    incidents
    Typical range: 41,000–100,000 mi

    Median 66,000 mi, based on 147 reports (29% had no usable mileage)

    • "I WAS DRIVING THE VEHICLE WHEN I EXPERIENCED A SUDDEN LOSS OF POWER STEERING. THE POWER STEERING LOSS WAS PERMANENT AND DID NOT RECOVER. DROVE VEHICLE TO DEALERSHIP FOR REPAIR."~3,152 mi, complaint #1205219
    • "WHILE DRIVING IN THE CITY THE STEERING BECAME DIFFICULT, THEN THE NOTIFICATION SYSTEM SAID STEERING FAILURE PLEASE STOP, THE DRIVE SELECTOR FAILED AND THE BLINKERS FAILED ALL AT THE SAME TIME. AFTER STOPPING THE STEERING WAS UNTURNTABLE BY THE AVERAGE PERSON.…"~37,000 mi, complaint #1491164
    • "CURRENTLY OWN A 2015 FORD EXPLORER SPORT WHICH HAS 56000 , WHILE DRIVING EAST BOUND ON THE I84 DOING THE SPEED LIMIT AT 65MPH SUDDENLY NO STEERING! COMPLETELY LOCKED'-WHOA'- TALK ABOUT SCARY' ALMOST CRASH INTO AN 18 WHEELS BESIDE ME , I QUICKLY HIT MY HAZAR…"~57,000 mi, complaint #1495384
    • "MY STEERING FAILED AS I WAS TRAVELING WITH MY GRANDKIDS ON A LOCAL SUBURBAN ROAD. IT TOOK ALL MY EFFORT TO STEER THE TRUCK BACK TO MY HOME. THIS WAS VERY DANGEROUS AS THE STEERING WOULD ALSO FREEZE AND LOCK IN ONE POSITION. I HAD IT REPAIRED AT MY FORD DEALER.…"~85,000 mi, complaint #1717563
    • "I WAS DRIVING ON HIGHWAY 45 IN ILLINOIS IN MY 2015 FORD EXPLORER AND WAS SLOWING DOWN FOR A RED LIGHT WHEN MY POWER STEERING FAILED AND A WARNING CAME ON IN THE VEHICLE INFORMATION DISPLAY STATING "STEERING ASSIST FAULT " SERVICE REQUIRED. I WAS THREE BLOCK…"~335,558 mi, complaint #1666183
  3. #3

    steering rack mechanical

    109 unsafe, 4 annoyance

    113
    incidents
    Typical range: 42,000–80,000 mi

    Median 58,000 mi, based on 98 reports (31% had no usable mileage)

    • "THE STEERING WHEEL LOCKED UP WHILE GOING 55 MILES AN HOUR OVER A BRIDGE GOING STRAIGHT"~5,100 mi, complaint #1497030
    • "THE VEHICLE HAS APPROX 42,000 MILES AND HAS STARTED EXHIBITING THE CLUNKING NOISE AND DIFFICULT TURNING AT LOW SPEED, SPECIFICALLY IN TURNING RIGHT, AS REPORTED IN MANY OTHER COMPLAINTS. LOOKING AT A $2K FIX AT SUCH A LOW MILEAGE WITH WITH SO MANY OTHER SIMILA…"~42,000 mi, complaint #1564162
    • "AT APPROXIMATELY 57,000 MILES, MY COMPLETE STEERING MECHANISM FAILED AS I WAS DRIVING MY VEHICLE DOWN A ROAD, WHILE OUT OF STATE ON A VACATION. BOTH OF MY CHILDREN WERE IN THE VEHICLE WHEN THIS OCCURRED AND LUCKILY NO ONE WAS INJURED. THE VEHICLE WAS TOWED T…"~57,000 mi, complaint #1502984
    • "VEHICLE STARTED MAKE GRINDING AND KNOCKING NOISE IN SLOW SPEED TURNS. 77,000 MILES ON VEHICLE. TOOK TO DEALERSHIP, AND WAS ADVISED STEERING RACK NEEDED REPLACEMENT. COST WOULD BE OVER $2,000, AND NOT COVERED BY WARRANTY OR RECALL. AFTER SEEING ALL THE POSTS ON…"~77,000 mi, complaint #1709953
    • "The contact owns a 2015 Ford Explorer. The contact stated that while reversing 3 MPH, the steering wheel became difficult to turn. The power steering fault warning light was illuminated. The vehicle was towed to the independent mechanic to be diagnosed. The co…"~187,800 mi, complaint #2009746
  4. #4

    other

    55 unsafe, 1 broken, 31 annoyance

    87
    incidents
    Typical range: 29,000–101,500 mi

    Median 70,000 mi, based on 97 reports (54% had no usable mileage)

    • "I AM GOING INTO THE 5TH MONTH OF LEASING MY 2015 FORD EXPLORER AND I AM NOT HAPPY WITH THIS VEHICLE. CURRENTLY THE ODOMETER READS 2,100 MILES AND THEY WERE NOT ENJOYABLE MILES. I HAVE TO SAY THAT THIS 2015 EXPLORER HAS THE WORST DESIGN ON THE INSIDE THAT I'VE…"~900 mi, complaint #1175839
    • "TAKATA RECALL - I FREQUENTLY COME CLOSE TO BLACKING OUT WHILE DRIVING THE VEHICLE. ON A NUMBER OF OCCASIONS, I HAVE ALMOST CRASHED THE VEHICLE WHILE DRIVING ON THE HIGHWAY. I WORK IN A CONGESTED DOWNTOWN AREA AND SIT IN STAND STILL TRAFFIC FOR CLOSE TO 30 MI…"~20,900 mi, complaint #1397078
    • "I PURCHASED MY VEHICLE IN 03/2015. I NOTIFIED THE DEALERSHIP OF A FUNNY ODOR AND WAS TOLD IT WAS BECAUSE THE CAR WAS NEW, BUT THAT IT WOULD GO AWAY. AS OF TODAY, THE ODOR REMAINS. IN THE FALL OF 2015, WE DROVE TO MY INLAWS HOUSE WHO LIVES APPROXIMATE 25-30 M…"~45,000 mi, complaint #1414719
    • "I'M IN MY EXPLORER SOMETIMES FOR ABOUT 10 TO 13 HOURS A DAY FOR MY JOB FOR THE LAST YEAR I HAVE BEEN BATTLING HEALTH PROBLEMS LIGHT HEADEDNESS AND LOW BLOOD PRESSURE THE DOCTORS HAVE BEEN RUNNING TEST EVERYTHING CAME BACK O.K. HAVE ALWAYS SMELLED AN ORDER IN M…"~60,000 mi, complaint #1397391
    • " The contact owns a 2015 Ford Explorer. The contact stated that while driving at approximately 55 MPH, the exterior B-pillar trim detached from the vehicle. The contact was able to pull the vehicle to the side of the road. The vehicle was taken to the dealer;…"~130,000 mi, complaint #1988815
  5. #5

    backup camera

    46 unsafe, 28 annoyance

    74
    incidents
    Typical range: 86,500–134,000 mi

    Median 100,000 mi, based on 66 reports (61% had no usable mileage)

    • "THE BACKUP CAMERA GOES BLACK THEN COMES BACK ON BACKWARDS. ITS VERY UNSAFE WHEN TRYING TO USE IT. THERE IS A RECALL FOR THE 2020 MODELS, NOT SURE IF MINE CAN BE REMEDIED, AS WELL."~55,000 mi, complaint #1696456
    • "MY BACK UP CAMERA AND SENSOR WILL NOT WORK ALL THE TIME. SOMETIMES THE PICTURE WILL SHOW UP ON MY SCREEN, SOMETIMES IT WILL NOT WITH THE NOTIFICATION TO CONTACT THE DEALERSHIP, AND OTHER TIMES NOTHING THE TOUCH SCREEN WITH NOT SHOW ANYTHING AND THE SENSOR WILL…"~68,983 mi, complaint #1594031
    • "The contact owns a 2015 Ford Explorer. The contact stated that upon shifting the vehicle into reverse, the rearview camera displayed an inverted image. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the re…"~87,000 mi, complaint #2096881
    • "Reverse camera intermittently fails to operate properly, if at all. "~152,564 mi, complaint #2037372
    • "The contact owns a 2015 Ford Explorer. The contact stated while reversing, the backup camera image was reversed, and the objects displayed on the screen appeared on the opposite side, causing confusion to the driver while reversing. The cause of the failure wa…"~196,000 mi, complaint #2025702
  6. #6

    airbag system

    68 unsafe, 1 annoyance

    69
    incidents
    Typical range: 49,000–74,000 mi

    Median 61,500 mi, based on 79 reports (24% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND RESET THE WARNING LAMP. THE FAILURE RECURRED IMMEDIATELY AFT…"~10,000 mi, complaint #1281390
    • "AIRBAG LIGHT COMES ON & STAYS ON FROM TIME TO TIME, THIS HAS BEEN HAPPENING ON & OFF FOR ABOUT THE LAST 10 MONTHS. TOO MY VEHICLE IN FOR THIS ISSUE TO BE CHECKED A COUPLE TIMES BUT SINCE THE LIGHT WENT OFF TECH WAS UNABLE TO DIAGNOSE PROBLEM. FINALLY YESTERDAY…"~49,000 mi, complaint #1501589
    • "The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 30 MPH, the air bag warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that the rear driver-side and passenger-side air bag…"~61,480 mi, complaint #2032942
    • "AIR BAG LIGHT CAME ON ON THE DISPLAY. TOOK IT IN FOR DIAGNOSTICS AND IT WAS DETERMINED TO BE A WIRE HARNESS THAT NEEDS REPLACING, UNTIL ALMOST 900 DOLLARS IS SPENT TO HAVE THE WIRE HARNESS REPLACED ALL AIRBAGS IN THE VEHICLE ARE INACTIVE. THIS IS AN ISSUE NU…"~70,000 mi, complaint #1713987
    • "The contact owns a 2015 Ford Explorer. The contact stated that while driving at 55 MPH, she was crashed into head-on by another vehicle which sent the vehicle backward into a guardrail. The air bags did not deploy upon impact. The contact's right shoulder hit…"~157,000 mi, complaint #1842823
  7. #7

    glass and windshield

    65 unsafe, 2 annoyance

    67
    incidents
    Typical range: 50,000–118,000 mi

    Median 95,000 mi, based on 55 reports (54% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 30 MPH, THE PANORAMIC ROOF SHATTERED ONTO THE REAR SEAT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PANORAMIC GLASS WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILU…"~3,354 mi, complaint #1190769
    • "FRONT PASSENGER SIDE WINDSHIELD MOLDING BECAME LOOSE AND BROKE OFF WHILE DRIVING ON HIGHWAY. THE WINDSHIELD SEAL ALSO FLEW UP AND APPROXIMATELY 3 FEET OF THE THE SEAL CAME OFF AND WAS FLAPPING AGAINST PASSENGER WINDOW BEFORE COMING COMPLETELY DETACHED. IT LOOK…"~39,000 mi, complaint #1637546
    • "WAS DRIVING ON THE HIGHWAY ABOUT 60 MPH, HEARD WEIRD SOUND AROUND ON MY DRIVER SIDE, PULLED OVER AND THE TRIM AROUND MY WINDSHIELD WAS HANGING. I THOUGHT IT WAS SNAPPED BACK IN, AND WHEN I GOT TO WORK IT WAS COMPLETELY GONE. I WILL TAKE PICS AND ADD THEM TO…"~51,025 mi, complaint #1621055
    • "I HAVE A 2015 FORD EXPLORER, MY DRIVER SIDE WINDSHIELD PILLAR/TRIM FLEW OFF WHILE ON THE EXPRESSWAY. I CALLED THE DEALERSHIP THAT STATED THEY WOULD HAVE TO DETERMINE IF THIS WAS A DEFECT. I FOUND THIS FORUM THAT HAS A FEW COMPLAINTS ABOUT THE SAME PROBLEM BUT…"~94,500 mi, complaint #1512852
    • "The contact owns a 2015 Ford Explorer. The contact stated while driving 65 MPH, the driver’s side A pillar windshield trim panel detached and flew off the vehicle. The contact was able to continue driving. The dealer was not notified of the failure. The vehicl…"~133,000 mi, complaint #1890483
  8. #8

    interior trim

    21 unsafe, 11 broken, 9 annoyance

    41
    incidents

    Commonly reported, insufficient mileage data - n=16, median 50,500 mi, no reliable range below 25 reports.

    • "PASSENGER FRONT WINDOW SIDE PANEL HAS LIFTED FROM THE BOTTOM. I'VE TAKEN IT TO THE DEALER AND THEY SAY IT IS NOT A MANUFACTURER DEFECT? THEY REFUSE TO FIX IT FOR FREE??? LESS THAN TWO YEARS OLD WHEN IT CAME APART."~15,000 mi, complaint #1483428
    • "THE DRIVER AND PASSENGER SIDE DOOR ARM RESTS ARE COMING APART AT THE SEAMS AS IS THE CENTER CONSOLE. THE INTERIOR OF MY 2015 EXPLORER WITH 45K MILES LOOKS TERRIBLE. LOOKS LIKE IT'S 20 YEARS OLD. I AM SHOCKED."~45,000 mi, complaint #1641600
    • "THE INTERIOR DRIVER DOOR PANEL IS SPLITTING AT SEAM AND THE YELLOW FILLER IS NOW SHOWING."~51,000 mi, complaint #1573566
    • "PASSENGER SIDE "A POST" WINDOW MOLDING BLEW OFF DURING HIGHWAY DRIVING AT 60MPH. MOLDING SHOWED NO SIGNS OF FAILURE PRIOR TO INCIDENT."~58,000 mi, complaint #1474944
    • "The contact owns a 2015 Ford Explorer. The contact stated that he noticed that the passenger’s side door panel was fractured, and the back of the trim panel was exposed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The deale…"~92,000 mi, complaint #1767666
  9. #9

    engine stall or no start

    6 stranded, 27 unsafe

    33
    incidents
    Typical range: 34,000–104,500 mi

    Median 70,000 mi, based on 39 reports (28% had no usable mileage)

    • "MY 2015 FORD EXPLORER (VIN #[XXX]), WHICH HAS LESS THAN 3,000 MILES ON IT, JERKED VIOLENTLY AND STALLED AT 70 MPH ON FRIDAY, OCTOBER 17, 2014 WHEN MY PARTNER [XXX] WAS DRIVING IT. AFTER THE SUDDEN JERK EVERY LIGHT ON THE DASH LIT UP WITH WARNING LIGHT INDICAT…"~2,300 mi, complaint #1124295
    • "LOSS OF POWER: WHILE DRIVING MY 2015 FORD EXPLORER XLT WITH 3.5L V-[REDACTED ADDRESS] (10/04/18), THE WRENCH LIGHT CAME ON AND THE CAR STARTED TO SHUDDER AND LOSE SPEED. PUSHING DOWN ON THE ACCELERATOR HAD NO AFFECT AND THE CAR RAPIDLY DECELERATED. THE ENGINE…"~44,000 mi, complaint #1504860
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. HOWEVER, THE MECHANIC STATE…"~74,000 mi, complaint #1596225
    • "CAR SHUTTING OFF WHILE DRIVING. THEN GOT IT FIXED @FORD DEALER. DROVE FOR A WHILE THEN CUT OFF WHILE DRIVING AGAIN A FEW WEEKS LATER. BACK IN THE SHOP. SUPPOSEDLY FIXED THEN THE ISSUE WAS IT NOT STARTING AT ALL WHEN I GO TO GET IN THE CAR. THESE TYPES OF SITU…"~104,591 mi, complaint #2052985
    • "The contact owns a 2015 Ford Explorer. The contact stated that the vehicle failed to start as needed. The contact stated that the “Service Required” light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The man…"~175,000 mi, complaint #1868838
  10. #10

    engine cooling

    3 stranded, 29 unsafe

    32
    incidents

    Commonly reported, insufficient mileage data - n=22, median 97,000 mi, no reliable range below 25 reports.

    • "THE EXPLORER ONLY HAS 46000 MILES ON IT AND THE WATER PUMP FAILED CAUSING COOLANT TO LEAK. WE PARK IT IN OUR GARAGE AND I'M VERY OBSERVANT SO I NOTICED ALMOST IMMEDIATELY MY WIFE DRIVES THIS WITH OUR CHILDREN IN IT AND WE BOUGHT IT BECAUSE IT WAS SUPPOSED TO…"~46,000 mi, complaint #1693058
    • "ON MY 2015 FORD EXPLORER XLT, THE WATER PUMP WHICH IS ENCASED INSIDE THE CYCLONE/DURATEC ENGINE, BROKE AND LEAKED COOLANT WHICH WAS MIXED WITH THE OIL, TGE OIL PAN AND THE OIL PUMP CAUSING COMPLETE ENGINE FAILURE. THERE WAS NO ADVANCE WARNING AND FORD HAS NOT…"~92,000 mi, complaint #1632117
    • "ON MARCH 16, 2018 I RESPONDED TO LICCARDI FORD OF WATCHUNG NJ TO TRANSITION MY LEASED 2015 FORD EXPLORER XLT TO A PURCHASE. WITH FULL KNOWLEDGE THAT THE VEHICLE WAS BEING USED FOR UBER RIDESHARE, THE DEALERSHIP FINANCE MANAGER SOLD ME A SECURE-NET (HOUSTON TX)…"~93,000 mi, complaint #1621528
    • "The contact owns a 2015 Ford Explorer. The contact stated while driving 40 MPH, there was an abnormally strong burning odor inside the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the turbocharging of the cooling lines…"~110,000 mi, complaint #1828680
    • "The contact owns a 2015 Ford Explorer. The contact stated while her daughter was driving at an unknown speed, the contact stated that the vehicle was performing abnormally when the coolant temperature warning light illuminated. The contact stated that the cool…"~150,000 mi, complaint #1833697
  11. #11

    power steering hydraulic

    25 unsafe

    25
    incidents

    Commonly reported, insufficient mileage data - n=21, median 48,000 mi, no reliable range below 25 reports.

    • "POWER STEERING FAILED AS I WAS PULLING AWAY FROM A GAS PUMP AFTER REFUELING. POWER ASSIST WARNING LIGHT CAME ON AND I WAS NOT ABLE TO TURN THE STEERING WHEEL UNLESS I USED A GREAT AMOUNT OF FORCE. LUCKILY I WAS STILL IN THE GAS STATION PARKING LOT WHEN THE F…"~29,000 mi, complaint #1557915
    • "POWER STEERING STOPS WORKING SUDDENLY; DUE TO FACTORY MISTAKE OR FAULTY PARTS OR MANUFACTURING. POSSIBLY CAUSING LOSS CONTROL AND CRASH OCCURRENCES. UNLESS YOU HAVE UPPER BODY EXTREME STRENGTH YOU CAN'T CONTROL THE STEERING WHEEL DUE TO THIS DEFECT. THERE…"~42,000 mi, complaint #1565905
    • "THE POWER STEERING FAILS WHILE DRIVING. THIS HAS HAPPENED ABOUT 7-8 TIMES IN THE PAST YEAR. THE WORST TIME WAS WHEN IT FAILED IN A SLOW, TIGHT TURN. WHEN THE POWER STEERING FAILED THE STEERING SELF ALIGNED BACK TO STRAIGHT. THIS HAPPENED IN MY KID'S ELEMEN…"~48,000 mi, complaint #1425230
    • "THE POWER STEERING ASSIST ALERT CAME ON. WE FOLLOWED THE MANUAL SUGGESTION OF PULLING OVER, TURNING OFF VEHICLE AND RESTARTING AND IT DID NOT REPEAT. IT ALSO DIDN'T HAPPEN AGAIN FOR WEEKS. TODAY THAT ALERT AND ANOTHER POWER STEERING WARNING CAME ON AND THERE I…"~59,830 mi, complaint #1688564
    • "Power steering has failed on the vehicle which causes serious safety risks when driving. During cold temperatures the power steering freezes completely and drivers are unable to turn the wheels at all leaving us stranded. We have had the rack & pinion replac…"~141,305 mi, complaint #2053084
  12. #12

    door latch and hinge

    13 unsafe, 5 broken, 4 annoyance

    22
    incidents

    Commonly reported, insufficient mileage data - n=20, median 90,000 mi, no reliable range below 25 reports.

    • "VEHICLE WAS PARKED. I RAN INTO STORE WHILE FAMILY SAT IN VEHICLE. I CAME BACK OUT, STARTED TO OPEN DOOR, AND HEARD SOMETHING HIT THE GROUND. I PICKED UP A PART OF MY DRIVER SIDE DOOR HANDLE OFF OF THE GROUND. I AM NOW UNABLE TO OPEN MY DOOR FROM THE OUTSIDE."~36,000 mi, complaint #1700787
    • "WIFE WAS DRIVING CAR ON HIGHWAY. DRIVER SIDE WINDOW MOLDING BLEW OFF WHILE GOING [REDACTED ADDRESS]. HAD TO SWERVE TO MISS IT. THIS IS THE SECOND TIME THIS HAS HAPPENED. IT HAPPENED LAST WEEK TO PASSENGER SIDE."~58,000 mi, complaint #1476888
    • "The contact owns a 2015 Ford Explorer. The contact stated that the passenger’s side front door panel was delaminating. The contact stated that there was a recall regarding the defect however, the recall had since expired. The dealer was contacted and the conta…"~75,000 mi, complaint #1818306
    • "The contact owns a 2015 Ford Explorer. The contact stated that she noticed that the front passenger’s side door panel had started to detach. The vehicle was taken to the dealer where it was diagnosed that the trim panel needed to be repaired. Additionally, the…"~98,000 mi, complaint #1839211
    • "The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was parked, the rear driver's side door failed to latch as intended. In addition, the contact stated that the rear driver's side door failed to latch or unlatch while using the do…"~122,000 mi, complaint #2141720
  13. #13

    seatbelt and pretensioner

    18 unsafe, 1 broken, 1 annoyance

    20
    incidents

    Commonly reported, insufficient mileage data - n=17, median 83,000 mi, no reliable range below 25 reports.

    • "MY SON WAS SITTING IN THE BACK LEFT SEAT AND HE GOT STRANGLED INTO THE MIDDLE SEAT BELT. IT LOCKED AND WOULD NOT RELEASE MAKING THE STRANGULATION MORE TIGHT. I THEN HAD TO CUT THE BELT. THIS IS A HUGE SAFETY ISSUE. WE WERE STATIONARY IN THE DRIVEWAY , LUCKILY…"~16,500 mi, complaint #1298779
    • "The contact owns a 2015 Ford Explorer. The contact stated while starting the vehicle, the contact seat belt warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the seat belt sensor need…"~64,710 mi, complaint #1878572
    • "MY FAMILY AND I PLANNED TO GO TO TOWN ONE DAY. THE VEHICLE WAS PARKED IN MY DRIVEWAY AT THE TIME AND ALL SEAT BELTS WERE WORKING THE NIGHT BEFORE AS MY FAMILY AND I HAD WENT TO TOWN THE NIGHT BEFORE FOR DINNER WITH OUT ANY PROBLEMS WITH THE SEATBELTS. WHEN MY…"~87,000 mi, complaint #1736805
    • "AT AROUND 100,000 MILES DRIVERS SEAT BELT WOULD NOT LOCK OR UNLOCK...STARTED STICKING AROUND 95,000 MILES. NEVER HAD TO REPLACE A SEATBELT BEFORE ESPECIALLY IN A CAR THAT WAS ONLY THREE YEARS OLD. ALSO, AT AROUND THE SAME TIME THE DRIVERS SIDE WINDSHIELD PIL…"~115,000 mi, complaint #1556689
    • "The left rear seat belt buckle/receptacle broke in early 2023. Ford told me the part is on backorder. Every time I have checked with Ford, they continue to say the part is on backorder. I can't use the vehicle as intended while Ford refuses to supply the sa…"~145,547 mi, complaint #1972568
  14. #14

    suspension arms and bushings

    18 unsafe, 1 broken, 1 annoyance

    20
    incidents
    Typical range: 42,000–104,000 mi

    Median 75,000 mi, based on 29 reports (24% had no usable mileage)

    • "The contact owns a 2015 Ford Explorer. The contact stated that while driving at slow speeds and making a left turn, there was an abnormal knocking sound coming from the vehicle. The contact stated that while having a routine alignment at an independent mechani…"~23,000 mi, complaint #1957695
    • "A LITTLE OVER A MONTH AGO THE LEFT REAR TOE LINK BROKE WHILE DRIVING. THIS CAUSED THE CAR TO LOSE CONTROL AND GO INTO A SIDEWAYS SLIDE, BREAKING THE WHEEL HUB IN THE PROCESS. SMOOTH ROAD GOING ABOUT 50 MPH IN GOOD CONDITIONS. WE GOT THE CAR FIXED AND HAD TO PA…"~42,000 mi, complaint #1587533
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 30 MPH, THE REAR PASSENGER SIDE TOE LINK CRACKED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE PASSENGER SIDE TOE LINK, B…"~70,000 mi, complaint #1597069
    • "THERE WAS A RECALL ON MY 2015 FORD EXPLORER FOR THE TOE LINK SUSPENSION REPLACEMENT. I HAD OT FIXED ON 1/7/20 AND ON 2/14/20 I WAS DRIVING ON 106 IN SPRINGFIELD VERMONT DOING 50 MILES PER HOUR AND THE TOE LINK SUSPENSION THEY REPLACED BROKE AND I LOST TOTAL CO…"~92,460 mi, complaint #1646798
    • "IN LESS THAN A MONTH TIME THE CONTROL ARMS AND BACK TIE ROD ENDS SNAPPED COMPLETELY WHILE JUST DRIVING ON NORMAL FLAT ROADS. COSTING $1,000'S IN DAMAGE REPAIRS . THE WHOLE BACK END GAVE OUT SWERVING MY WHOLE VEHICLE WHILE I HAD CHILDREN IN IT."~128,000 mi, complaint #1693665
  15. #15

    engine internal

    18 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=19, median 72,000 mi, no reliable range below 25 reports.

    • "WHEN EXCELERATING ONTO FREEWAY A BURNING SMELL COMING OUT OF VENTS INTO CAR. WHEN IDLING CAR AT STOP LIGHT BURNING SMELL COMING OUT OF VENTS INTO CAR. WHITE SMOKE COMING FROM UNDER HOOD WHILE IDLING ALONG WITH THE BURNING SMELL. HAVE TAKEN IT TO FORD MANY TIME…"~3,000 mi, complaint #1395761
    • "PURCHASED MY VEHICLE IN JULY 2017. DUE TO AN UNRELATED POWER ISSUE THAT OCCURRED UNDER FULL THROTTLE, I HAD TO DRIVE MY CAR ON A LOT OF FULL THROTTLE RUNS AT HIGHWAY SPEED TO HELP THE DEALERSHIP DIAGNOSE THE ISSUE. THIS WENT ON FOR WEEKS, TRYING TO GET THE…"~40,000 mi, complaint #1431264
    • "The contact owns a 2015 Ford Explorer. The contact stated that while driving his vehicle at approximately 50 MPH, the check engine light illuminated, and he smelled as if something was burning. The contact stated that he then pulled over and waited until the s…"~88,000 mi, complaint #1785423
    • "The contact owns a 2015 Ford Explorer. The contact stated while his son was driving 40 MPH, the accelerator pedal was depressed and an abnormal sulfur odor was detected in the cabin of the vehicle. There was no warning light illuminated. The contact's son drov…"~92,000 mi, complaint #1752604
    • "The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the HVAC system was inoperable. The vehicle was taken to an independent mechanic, who diagnosed that the water pump was faulty, causing coolant intrusion into the…"~140,000 mi, complaint #1871914
  16. #16

    control module

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=17, median 51,000 mi, no reliable range below 25 reports.

    • "I WAS DRIVING YESTERDAY AND A MESSAGE POPPED UP "TERRAIN MANAGEMENT SYSTEM FAULT" AND THEN ALL OF A SUDDEN, A CHECK BRAKES MESSAGE SHOWED, LEAVING THE BRAKE INDICATOR, ABS MESSAGE SAYING IT IS OFF AND AN "AWD OFF" MESSAGE. THIS HAPPENED REPEATEDLY EVEN AFTER T…"~3,000 mi, complaint #1139175
    • "AUGUST 10-OCTOBER 20TH: NUMEROUS FAULT CODES APPEARED ON DASH: TERRAIN MANAGEMENT FAULT LIGHT APPEARED ON DASHBOARD, THEN THE ENTIRE DASHBOARD WENT BLACK, THE AIR CONDITIONING STOPPED, THE RADIO TURNED OFF, THE TERRAIN MANAGEMENT CONTROL KNOB WAS NO LONGER LI…"~33,400 mi, complaint #1327477
    • "WHEN VEHICLE PLACE IN PARK POSITION IT INTERMITTENTLY INDICATES THAT IT IS NOT IN PARK IN THE VEHICLE CONTROL SYSTEM AND WHILE THE ENGINE TURNS OFF, THE REST OF THE VEHICLE ELECTRONICS STAYS ON AND WILL NOT TURN OFF. DEALER INDICATES THIS IS A PROBLEM THEY DO…"~52,000 mi, complaint #1459817
    • "APIM FAILURE IN 2015 FORD EXPLORER SPORT. ATTEMPTED TO USE UPDATE FROM FORD WEBSITE WHICH WAS UNSUCCESSFUL. CONTACTED FORD FOR SECOND ATTEMPT. SECOND ATTEMPT WAS UNSUCCESSFUL. TOOK VEHICLE TO ULTIMATE FORD IN MOUNTAINHOME ARKANSAS. WAS TOLD THAT THE UPDATE WIL…"~55,510 mi, complaint #1693509
    • "Shifter (not transmission) intermittently fails to acknowledge when transmission is in Park. This problem is becoming more frequent than before. Attached pictures show error when door is open and transmission is not in Park ONLY when the transmission is also n…"~152,564 mi, complaint #2037373
  17. #17

    fuel tank and lines

    14 unsafe, 1 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=19, median 29,000 mi, no reliable range below 25 reports.

    • "ON AUGUST 22, 2015 I STOPPED AT A SHELL STATION NEAR BONHAM, TEXAS. AFTER REFUELING I WAS UNABLE TO REMOVE THE FUEL NOZZLE FROM MY VEHICLE. I MOVED IT AROUND, PUSHED, AND PULLED ON THE NOZZLE TO NO AVAIL.THE VEHICLE WAS OBVIOUSLY STATIONARY AT THIS TIME. AFTER…"~4,900 mi, complaint #1231325
    • "VERY STRONG SMELL OF GAS INSIDE OF CABIN WHILE DRIVING WITH HEAT ON. *TR"~27,100 mi, complaint #1346865
    • "I HAVE BEEN SMELLING GAS INSIDE THE CABIN OF MY EXPLORER AND IT HAS MADE ME SICK ON SEVERAL OCCASSIONS IT WAS SO STRONG. IT IS STRONG WHEN PARKED AND IN MOTION."~33,000 mi, complaint #1323235
    • "I'VE BEEN EXPERIENCE A NATURAL GAS SMELL FOR THE PAST MONTH. IT GROWS STRONGER THE LONGER I DRIVE. THE SMELL IS INTERIOR AND EXTERIOR. PASSENGERS INCLUDING MY KIDS HAVE COMPLAINED OF NAUSEA AND HEADACHES. I HAD IT REPAIRED AT THE FORD DEALERSHIP ON 11/20/18. A…"~70,000 mi, complaint #1517319
    • "The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was parked, the contact noticed fuel leaking from near the fuel tank. The contact was unsure which warning light was illuminated, but stated that a yellow warning light was illumi…"~152,000 mi, complaint #2149831
  18. #18

    ac compressor and refrigerant

    9 unsafe, 5 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=17, median 14,000 mi, no reliable range below 25 reports.

    • "I HAVE NOTICED SINCE THE CAR WAS PURCHASED NEW A STRONG ODOR COMING FROM THE AIR CONDITIONING SYSTEM WHEN YOU DEPRESS THE ACCELERATOR TO MAX WHEN PASSING A CAR OR ENTERING AN ON RAMP. I HAVE TRIED WITH BOTH THE FRESH AIR ON AND RECIRCULATE ON, THE SAME EFFECT…"~4,500 mi, complaint #1303092
    • "DURING HARD ACCELERATION WHILE THE AIR CONDITIONING IS ON, A FOUL ODOR ENTERS THE PASSENGER CABIN. (SUCH AS PASSING ANOTHER VEHICLE OR GOING UP A HILL.) THIS HAPPENS EVERY TIME I DRIVE THE VEHICLE IN WARM WEATHER AND RUN THE AC. SO IT'S AN ON-GOING CONDITIO…"~14,000 mi, complaint #1356051
    • "ROTTEN SMELL COMING FROM CAR EVERY TIME WE GET ON THE HIGHWAY AND THE A/C IS ON. TRIED TO TALK TO LOCAL FORD AND NATIONAL HOTLINE, ALL I GOT IS IT'S AN ISSUE AND WE ARE WORKING ON IT. THE FUMES ARE TOXIC FROM WHAT I'VE READ SO NOT A GOOD ANSWER TO GET ON A N…"~17,500 mi, complaint #1389682
    • "ODOR EMANATING FROM A/C VENTS WHILE A/C IS RUNNING AND VEHICLE IS ACCELERATING."~39,000 mi, complaint #1357028
    • "LAW ENFORCEMENT VEHICLE RECEIVING HIGH CARBON MONOXIDE LEVEL READINGS (10+ PARTS PER MILLION) IN PASSENGER CABIN UPON HARD ACCELERATION (FROM COMPLETE STOP TO 100+ MPH) WITH THE AIR CONDITIONING SYSTEM ON WITH THE RECIRCULATION FUNCTION ACTIVATED. 686"~52,000 mi, complaint #1397145
  19. #19

    throttle and pedal

    1 stranded, 12 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=15, median 85,000 mi, no reliable range below 25 reports.

    • "11/27/19 - I HAVE A 2015 FORD EXPLORER WITH 34,000 MILES ON IT. WHILE DRIVING MY FORD EXPLORER DOWN THE HIGHWAY AT APPROXIMATE 60 MPH, THE VEHICLE SUDDENLY LOST POWER AND MY HUSBAND HAD TO LET IT COAST TO THE SIDE OF THE ROAD. THE MOTOR WAS STILL RUNNING BUT…"~34,000 mi, complaint #1624580
    • "WHILE DRIVING MY 2015 FORD EXPLORER (46K MILES) AT ABOUT 50MPH, THE EXPLORER UNEXPECTEDLY BECAME COMPLETELY UNRESPONSIVE. LUCKILY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD. TURNED THE ENGINE OFF AND THEN BACK ON. THE WRENCH LIGHT WENT OFF AND IT SEEMED TO…"~47,030 mi, complaint #1596463
    • "I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND I HEARD A LOUD CLUNK AND MY ENGINE LOST ACCELERATION. I COULD NOT INCREASE MY SPEED AND THE CAR WOULD NOT GO. I HAD TO PULL OFF THE ROAD AND THE CAR WAS RUNNING ROUGH AND WHEN I PUSHED ON THE ACCELERATOR PEDAL THE…"~57,209 mi, complaint #1498184
    • "The contact owns a 2015 Ford Explorer. The contact stated that while driving at undisclosed speeds, the vehicle lost power on several occasions. The vehicle was restarted and operated as designed. There was no warning light illuminated. The vehicle was taken t…"~96,000 mi, complaint #1763609
    • "WHILE DRIVING AT ANY SPEED, THE CAR WILL SUDDENLY STOP ACCELERATING. ONCE YOU ARE ABLE TO GET COMPLETELY STOPPED AND TURN THE CAR OFF AND RESTART IT, IT WILL DO OK UNTIL THE SAME THING HAPPENS AGAIN WITH NO WARNING. WHEN IN TRAFFIC OR WITH NO PLACE TO PULL O…"~150,000 mi, complaint #1647936
  20. #20

    transmission automatic

    1 stranded, 11 unsafe, 1 annoyance

    13
    incidents

    Commonly reported, insufficient mileage data - n=12, median 60,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE GEAR INADVERTENTLY SHIFTED AND CAUSED THE VEHICLE TO ROLL DOWN THE DRIVEWAY. THE CONTACT ATTEMPTED TO HOLD ON TO THE VEHICLE UNTIL IT STOPPED AT THE BOTTOM OF THE DRIV…"~29,000 mi, complaint #1484158
    • "FOR THE PAST SEVERAL WEEKS WHEN I PUT THE VEHICLE IN PARK AND TURN OFF THE ENGINE I GET AN ERROR MESSAGE "TRANSMISSION NOT IN PARK" WITH AUDIBLE WARNING. I'VE HAD START THE VEHICLE UP AGAIN AND SOMETIMES MOVE IT AND TRY AGAIN TO CLEAR THE WARNING. HAS BEEN H…"~50,000 mi, complaint #1540774
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHEN THE GEAR SHIFT LEVEL WAS PLACED IN THE PARK POSITION, THERE WAS A WARNING MESSAGE ON THE CONSOLE THAT INDICATED, "TRANSMISSION NOT IN PARK". THE CONTACT WAS UNABLE TO START THE VEHICLE OR…"~58,000 mi, complaint #1456859
    • "TRAVELING ON HIGHWAY AT 60 MPH VEHICLE SUDDENLY DECELERATED TO 5 MPH WITHIN 3 SECONDS. ENGINE BEGAN RUNNING ROUGH AND STOPPED. PULLED TO SHOULDER OF ROAD. MONTHS BEFORE THIS INCIDENT WARNING LIGHT ON INSTRUMENT CLUSTER WOULD INTERMITTENTLY STATE TRANSMISSION N…"~60,980 mi, complaint #1503620
    • "MY WIFE PULLED OUT OF THE DRIVEWAY INTO TRAFFIC GOING TO WORK ONE DAY. WHEN SHE PULLED OUT THE CAR SHIFTED HARD THEN WENT INTO NEUTRAL. MY WIFE'S QUICK THINKING TO PULL OF THE SIDE OF THE RD SAVED HER FROM GETTING REAR ENDED. SHE PUT CAR IN PARK THEN SHIFTED T…"~96,000 mi, complaint #1657926
  21. #21

    timing belt or chain

    11 unsafe

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "CHECK ENGINE LIGHT CAME ON AT 60,600 MILES. MECHANIC SAYS IT IS A CRANKSHAFT/CAM SHAFT CORRELATION CODE. TIMING CHAIN NEEDS TO BE REPLACED. FORD ACKNOWLEDGES IT IS AN ISSUE AND THEY'VE MADE A LTR SPECIFIC TO THE REPAIR. HOWEVER, THERE ARE NO PARTS AVAILABLE TO…"~60,600 mi, complaint #1697941
    • "FORD EXPLORER 3.5L ECOBOOST ENGINE TIMING CHAIN STRETCH @ 61,902 MILES... $2500 REPAIR BILL ON A VERY WELL MAINTAINED AND PREVENTATIVE MAINTENANCE SCHEDULE MINDED OWNER. ALSO, AT 42K MILES THE LUMBAR BAG ON DRIVERS SEAT DEFLATED AND WON'T INFLATE..."~61,902 mi, complaint #1615637
    • "CAR WAS IN MOTION IN NEW YORK CITY, VAN WYCK EXPRESSWAY SERVICE ROAD. THE CAR JUST SHUT OFF ON 3/17/2019, 4:30 PM THE DASH BOARD SIGNALED POWERTRAIN, DEALER STATES TIMING CHAIN ISSUE. VEHICLE PURCHASE USED WITH 59,000 MILES ON FEBRUARY 2018. CHECK ENGINE LI…"~82,600 mi, complaint #1555499
    • "CHECK ENGINE LIGHT CAME ON. TOOK THE CAR TO CONRAD'S. SCANNED CODE AND THE RESULT IS ENGINE TIMING CHAIN NEEDS TO BE REPLACED AND POSSIBLY THE ENGINE. HAVE QUOTES FROM MULTIPLE SERVICE STATIONS AND EACH ONE SAID THIS ENGINE HAS LOTS OF PROBLEMS."~83,102 mi, complaint #1560579
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO DAMEROW FORD ([REDACTED ADDRESS], BEAVERTON, OR 97005, [REDACTED PHONE]) TO BE DIAGNOSED. THE CONTAC…"~96,000 mi, complaint #1744146
  22. #22

    paint and clearcoat

    1 unsafe, 9 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "CAR HOOD PAINT IS BUBBLING AND PAINTING. THERE HAVE BEEN NO ACCIDENTS AND THE CAR ONLY HAS 33,000 MILES ON IT. FORD WILL NOT COVER IT UNDER THE MFGR WARRANTY SINCE THE IN SERVICE DATE IS OVER 3 YEARS."~33,000 mi, complaint #1518840
    • "THE PAINT IS STARTING TO BUBBLE IN SEVERAL SPOTS ON THE FRONT EDGE OF THE HOOD. I SEE NO RUST OF ANY KIND JUST BUBBLING PAINT. I METICULOUSLY CARE FOR THIS CAR REGULAR WASH AND WAXES. *TR"~56,726 mi, complaint #1669704
    • "THE PAINT ON THE HOOD OF MY CAR APPEARS TO BE 'BUBBLING' IN MULTIPLE SPOTS."~61,414 mi, complaint #1707807
    • "THE DOOR, WINDSHIELD, AND EXTERNAL WINDOW SEALS ARE RAPIDLY DETERIORATING, THE PAINT ON THE CAR HOOD IS BLISTERING AND ABOUT TO PEEL OFF LIKE PAINT DID ON CARS SEVERAL AGO, LEAVING BARE METAL VISIBLE UNDERNEATH. *TR"~62,000 mi, complaint #1664762
    • "THE SUV IS ONLY 3 YEARS OLD WE BOUGHT IT NEW FROM THE LOT THEN. I NOTICED TODAY THE HOOD IS BUBBLING UP AND THE PAINT IS CHIPPING OFF. THIS DRIVERS DOOR IS CRACKING AT THE SEEM. VERY POOR QUALITY FROM FORD."~87,000 mi, complaint #1512690
  23. #23

    steering column

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=13, median 59,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLUNKING AND GRINDING NOISE WAS HEARD COMING FROM THE STEERING COLUMN. ON TWO SEPARATE OCCASIONS, THE STEERING WHEEL BECAME STUCK MOMENTARILY WHILE TURNING. THE…"~22,000 mi, complaint #1531785
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT A LOW SPEED, THE STEERING COLUMN SEIZED AND THE SERVICE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COWLES FORD (13779 NOBLEWOOD PLAZA, WOODBRIDGE, VA) WHERE IT WAS DIAGNOSED THAT…"~36,000 mi, complaint #1494952
    • "OVER A PERIOD OF A FEW DAYS, I NOTICED THAT THE POWER STEERING WAS BECOMING INCREASINGLY TIGHT AS I MERGED INTO OTHER LANES OR MADE TURNS ON BOTH THE LOCAL ROADS AND HIGHWAY. THERE WERE NO WARNING LIGHTS TO INDICATE THAT THERE WAS A PROBLEM. I STOPPED DRIVING…"~50,700 mi, complaint #1536844
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS ON SIX DIFFERENT OCCASIONS, THE STEERING WHEEL SEIZED AND AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING COLUMN. IN ADDITION, THE ADVANCE TRAC SERVICE INDICATOR ILLUMINATED. AS A RES…"~59,000 mi, complaint #1483528
    • "The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 5 MPH down the driveway, the steering wheel was turned to the right and the contact heard an abnormal grinding sound. The contact stated that the steering wheel failed to ret…"~107,657 mi, complaint #1940256
  24. #24

    wiring harness

    8 unsafe, 1 annoyance

    9
    incidents

    Commonly reported, insufficient mileage data - n=16, median 67,500 mi, no reliable range below 25 reports.

    • "DRIVING 55MPH ON I-94 LAST NIGHT IN A STEADY RAIN AND CHECK BATTERY MESSAGE CAME UP IN THE LEFT IP DISPLAY. WITHIN A FEW SECONDS I LOST THE POWER STEERING, THEN THE CENTER CONSOLE ENTERTAINMENT/INFO SCREEN, THEN THE INSTRUMENT CLUSTER WENT BLACK WITH THE HEADL…"~52,000 mi, complaint #1546953
    • "WHILE DRIVING ON STREET OR HI WAY THE DASH LIGHT TURN OFF AND ON. THIS IS VERY DANGEROUS AT NIGHT. "~54,000 mi, complaint #1621164
    • "AIRBAG INDICATOR LIGHT CAME ON. GOES OFF INTERMITTENTLY BUT IS ON MORE THAN IT IS OFF. TOOK VEHICLE TO DEALERSHIP. THEY RAN THE CODES AND INDICATED IT WAS A SHORT IN THE WIRING HARNESS UNDER BOTH LEFT AND RIGHT PASSENGER SEATS IN THE SECOND ROW. THE DEALER I…"~65,000 mi, complaint #1550372
    • "The contact owns a 2015 Ford Explorer. The contact stated that while parked or while driving during inclement weather, water would enter the cabin of the vehicle. The contact stated that the rain caused an electrical failure in the vehicle that caused the radi…"~92,000 mi, complaint #1817376
    • "The contact owns a 2015 Ford Explorer. The contact stated that while driving at 30 MPH, the driver side sun visor fell from the ceiling without incident. In addition, the contact stated that a white smoke began to emit from the sun visor's wiring. Despite the…"~100,000 mi, complaint #2035187
  25. #25

    acceleration loss or hesitation

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=14, median 43,000 mi, no reliable range below 25 reports.

    • "3.5L ECOBOOST, 24K MILES. UPON ATTEMPTED ACCELERATION, ENGINE DOES NOT PRODUCE FULL POWER. ENGINE LAGS SIGNIFICANTLY THEN SURGES IN BOTH RPM AND ACCELERATION. ISSUES HAS PERSISTED FOR APPROXIMATELY 3K MILES. ISSUE OCCURS DURING ALL ENVIRONMENTAL CONDITIONS. CH…"~21,000 mi, complaint #1308430
    • "NO ENGINE ACCELERATION THE TRUCK FAILED TO ACCELERATE WHEN ENTERING HIGHWAY CA 92 WEST BOUND. THE TRUCK MAXIMUM SPEED WAS 20-25 MPH WITH THE ACCELERATOR PEDAL FULLY EXTENDED. THE CHECK ENGINE LIGHT CAME ON FLASHING YELLOW AND YOU COULD SMELL FUEL. THE TRUCK…"~26,022 mi, complaint #1339332
    • "The contact owns a 2015 Ford Explorer. The contact stated that the vehicle hesitated while depressing the accelerator pedal, before accelerating as needed. There was no warning light illuminated. The contact called the dealer and was informed that the vehicle…"~37,500 mi, complaint #1911307
    • "CAR LOSES POWER. THIS HAPPENED ON MY 2011 FORD MUSTANG V6 THAT HAD THE THROTTLE BODY REPLACED. CAR LOSES POWER SEVERAL TIMES A DAY NOW."~48,000 mi, complaint #1476076
    • "THE HIGHWAY WHILE ON THE HIGHWAY. I WAS DRIVING. AND THE CAR SUDDENLY HAD NO WAS ON EVERYTHI PULL OVER BUT I HAD TO PULL OVER. BECAUSE. THE CAR DIDN'T SHUT OFF, BUT I STEPPED ON THE PEDAL AND THERE WAS NO POWER. SO I PUL THE ROAD TO THE SIDE OF THE ROAD. AND T…"~73,000 mi, complaint #1739943
  26. #26

    alignment and pull

    8 unsafe

    8
    incidents

    Commonly reported, insufficient mileage data - n=13, median 127,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2015 Ford Explorer. The contact stated that the vehicle was repaired under NHTSA Campaign Numbers: 20V675000 (Suspension) and 21V537000 (Suspension) however, after the repairs, the vehicle started experiencing suspension and alignment failur…"~89,000 mi, complaint #1942973
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING, A WOBBLING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT CHECKED THE WHEELS, BUT DID NOT NOTICE ANYTHING ABNORMAL. THE WOBBLING NOISE BECAME WORSE. THE VEHICLE WAS TAKEN TO COLE FORD LINCOLN…"~106,000 mi, complaint #1588603
    • "NO POWER STEERING AND A LOUD POPPING SOUND WHEN EVER I TURNED THE STEERING WHEEL TO THE RIGHT. JUST HAD THE FRONT SUSPENSION LOWER CONTROL ARMS REPLACED AT MILEAGE OF 112477. THE FAULTY STEERING WARNING LIGHT CAME ON AND IT APPEARS THIS IS A PROBLEM FORD HAS H…"~114,000 mi, complaint #1736562
    • "The vehicle was sold to me by “Buffalo Auto Sales [REDACTED ADDRESS] Pasadena, TX 77504 on [XXX]. They violated the DTPA and all employees failed to disclose the vehicle had dozens of major safety issues with two open safety recalls. These safety issues includ…"~192,260 mi, complaint #2029803
    • "The contact owns a 2015 Ford Explorer. The contact stated that while driving approximately 70 mph in the rain when the vehicle began to fish tale. The contact had to use excessive force in order to control the vehicle until they were unable to safely pull over…"~9,400,070 mi, complaint #1847067
  27. #27

    driveshaft axle cv

    1 stranded, 7 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE DRIVING AT 65 MPH ON BERKSHIRE SPUR OF THE NYS THRUWAY WHERE THE ROADWAY WAS STRAIGHT WITH A SLIGHT INCLINE, THE BRACKET THAT HOLDS THE FRONT AXLE CARRIER BEARING BROKE. THIS ALLOWED THE AXLE TO PULL FROM THE TRANSMISSION CAUSING THE VEHICLE TO LOSE ALL…"~36,580 mi, complaint #1599417
    • "The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, an abnormal noise was heard coming from the rear of the vehicle. The contact stated that the noise occurred for several days however while driving 55 MPH, there was…"~80,000 mi, complaint #1871614
    • "The contact owns a 2015 Ford Explorer. The contact stated that while his stepdaughter was driving 5 MPH and making a turn, the wheels locked up and the suspension bracket fractured. The front passenger’s side axle assembly drooped to the ground. There were no…"~80,000 mi, complaint #1970737
    • "WITHOUT HITTING POTHOLES OR BARELY EVEN DRIVING THE CAR DUE TO CORONA. NOW THE AXEL DECIDES TO GIVE UP. DRIVING TO AN APPOINTMENT I WENT TO TURN INTO THE PARKING LOT AND HUGE CRACKLING SOUND CAME FROM THE DRIVER SIDE AXLE. ONLINE IT SAYS IT SEEMS TO BE A VERY…"~88,000 mi, complaint #1697024
  28. #28

    engine turbo supercharger

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "AFTER HEAVY ACCELERATION, THE CABIN HAS A STRONG FOUL SULFUR ODOR THAT IS UNBEARABLE. WE HAVE HAD IT IN TO A FORD DEALERSHIP TO HAVE BOTH TSB'S PERFORMED - THE SECOND TOOK 5 DAYS! - AND IT STILL HAS NOT CHANGED. DISGUSTING SMELL. THIS HAPPENS WHEN WE ACCELERA…"~32,000 mi, complaint #1295771
    • "THERE IS A STRONG SMELL OF WHAT I COULD ONLY AT FIRST DESCRIBE AS NATURAL GAS OR PROPANE (ROTTEN EGGS) ENTERING THE CABIN. IT WAS COMPOUNDED WHEN I PUT TURNED THE CABIN HEAT ON. WITH WINTER UPON US THE SMELL ENTERS THE HEATING DUCTS MAKING IT NEARLY UNBEARABLE…"~37,900 mi, complaint #1433717
    • "SINCE OCTOBER 2019 I HAVE HAD MY CAR IN 4 AUTO SHOPS FOR A PROPANE SMELL,, SO STRONG IT WOULD MAKE YOU FEEL SICK DRIVING. THE 4TH AUTO SHOP SAID IT WAS THE TURBOS LEAKING. WE CHANGED THOSE. NOW THE SMELL IS LESS BUT YOU CAN NOT SIT IN IDLE BECAUSE IT GETS VER…"~65,000 mi, complaint #1638171
    • "WASTEGATE ISSUES. DECREASE IN POWER AND ACCELERATION CAUSING SAFETY HAZARDS WHILE DRIVING. PULLED ONTO A HIGHWAY WHILE IN TRAFFIC (65MPH) AND I COULDN'T ACCELERATE AS NEEDED WHEN PULLING ONTO A HIGHWAY AND WAS NEARLY REAR ENDED."~72,960 mi, complaint #1597310
    • "The contact owns a 2015 Ford Explorer. The contact stated that while driving at 35-40 MPH, the rear turbo failed. There were no warning lights. There was smoke emerging from the rear exhaust. The vehicle was towed to an independent mechanic, while test driving…"~155,000 mi, complaint #2033417
  29. #29

    heater core and blower

    7 unsafe, 1 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "VEHICLE CABIN IS FILLED WITH A ROTTEN EGG/SULFUR SMELL UPON ACCELERATION WITH THE AIR CONDITIONING RUNNING. THE HEATING/AC SYSTEM IS NORMALLY IN THE "AUTO" MODE. NOT NOTICED MUCH IN THE WINTER BECAUSE I LIVE IN MICHIGAN, BUT THE REST OF THE YEAR IT IS NOTICE…"~4,500 mi, complaint #1364668
    • "FORD EXPLORER CARBON MONOXIDE ISSUE. THE CABIN OF MY 2015 FORD EXPLORER FILLS WITH CARBON MONOXIDE ANYTIME I HAVE THE WINDOWS OPEN AND I ACCELERATE. I HAVE A CO MONITOR IN THE CAR AND CAN WATCH IT AS IT GOES UP WITHIN SECONDS OF ACCELERATION. I HAVE HAD THE CA…"~28,000 mi, complaint #1423531
    • "SULPHUR LIKE SMELL COMES THROUGH THE VENTS INSIDE THE VEHICLE ..I'VE BEEN PUTTING AIR FRESHENERS ON THE VENTS FOR 1+ YEARS , IM NOW GETTING MIGRAINE HEADACHES WHICH MY DR. SAID WAS CAUSED BY THE FUMES INSIDE MY CAR . I WENT TO THE DEALER AND THEY SAID NOTHING…"~34,000 mi, complaint #1358906
    • "MY TRUCK WHEN IN MOTION WITH VENTILATION SYSTEM ON A/C OR HEAT GOING IN HIGHWAY SPEED AND SOME RESIDENTIAL SPEED THE VENTS KICKS OUT FUMES CARBON , EGGS SMELL ,AND GAS SMELL THAT HAS AFFECT MY ABILITY WHEN I OPERATE TRUCK"~38,000 mi, complaint #1434364
    • "EXHAUST ODOR COMING FROM CLIMATE CONTROL VENTS. WHILE DRIVING WITH THE HEATER ON, NOTICED THAT WHEN WE'D COME TO A STOP A MILD EXHAUST ODOR WAS COMING FROM THE HEATER VENTS. PASSENGERS CONSISTED OF MYSELF, TWO TODDLERS AND PREGNANT WIFE. AFTER AN [REDACTED ADD…"~70,000 mi, complaint #1634722
  30. #30

    transfer case awd

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TWO MONTHS AGO I HAD THIS WEIRD SMELL IN THE CABIN OF MY EXPLORER WHEN ACCELERATING , , TAKE IT TO THE SHOP, TWO DAYS AFTER THE DEALER TOLD ME IT WAS CARBON MONOXIDE IT STARTED MAKING A WEIRD NOISE , TAKE IT IN AGAIN AND THE PTU IS COMPLETELY SHREDDED. WAS TO…"~64,000 mi, complaint #1577088
    • "I AM JUST OVER THE POWER TRAIN WARRANTY ON MY FORD EXPLORER AND $2000 TRANSFER CASE PTU OR PTO REPAIR. CRAZY. I AM READING UP ON IT AND FOUND MANY COMPLAINTS ONLINE. HTTP://WWW.CARPROBLEMZOO.COM/FORD/EXPLORER/TRANSFER-CASE-PROBLEMS.PHP"~64,000 mi, complaint #1532322
    • "WARNING 'TRANSMISSION NOT IN PARK' HAS BEEN POPPING UP FOR APPROXIMATELY 6 MONTHS. NOTICED A LEAK ON GARAGE FLOOR THAT DEALERSHIP STATED IS A LEAK FROM THE PTU. DEALERSHIP STATED THE REAR DRIVE TRAIN NEEDS REPLACED DUE TO THIS LEAK. VEHICLE HAS 67,XXX MILES A…"~67,000 mi, complaint #1595083
    • "THE PTU, AN UNSERVICEABLE PART WENT OUT IN MY CAR. THIS IS A COMMON FAILURE. IT'S DUE TO AN INABILITY TO CHANGE THE FLUID, AS IT'S SEALED. THIS CAUSE A VERY EXPENSIVE REPAIR. FORD HAS THIS ISSUE IN ALL OF THEIR AWD VEHICLES. THEY NEED TO REPLACE OR REFUND CUST…"~125,000 mi, complaint #1616222
    • "DOWN THE ROAD FROM MY HOUSE THE POWER TAKEOFF UNIT HAD A CATASTROPHIC FAILURE WHILE DRIVING FORWARD (ON PRIVATE DRIVE) GRINDING SOUND COULD BE HEARD COMING FROM THE UNIT IN DRIVE BUT NOT REVERSE OR NEUTRAL. MY COMPLAINT WITH THIS IS THAT THIS IS A KNOWN ISSUE…"~155,000 mi, complaint #1735431
  31. #31

    catalytic converter

    6 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHEN MY 2015 FORD EXPLORER IS UNDER HEAVY ACCELERATION SUCH AS TOWING OR PASSSING, I CAN SMELL A VERY STRONG ODOR OF SULPHER OR CONVERTOR FUMES IN THE CABIN. IT IS WORSE WITH THE FRESH AIR VENT AND IS LESS WITH THE RECIRCULATION. THE REAR A/C IS OFF AND I HAVE…"~4,400 mi, complaint #1295417
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING, THERE WAS A SMELL OF SULFUR INSIDE THE VEHICLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SULFUR SMELL EMITTED INTO THE VEHICLE FROM THE VENTS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHI…"~4,600 mi, complaint #1221597
    • "CATALYTIC CONVERTER ODOR ENTERS CABIN WHEN ACCELERATING ON HIGHWAY"~28,000 mi, complaint #1417097
    • "EXHAUST OR EMISSION SYSTEM: CURRENTLY DASH BOARD IS DISPLAYING ENGINE LIGHT WHICH WAS DIAGNOSED TO CODE P420 FOR CATALYTIC CONVERTER OR OXYGEN SENSOR"~89,000 mi, complaint #1587557
    • "The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle, there were exhaust fumes inside the vehicle, causing the contact headaches and nausea, and the two grandkids were complaining about headaches as well. The vehicle was t…"~120,000 mi, complaint #2231070
  32. #32

    lighting exterior

    6 unsafe, 1 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY CAR HAS PROJECTION HEADLIGHTS. ON A DARK ROAD, IT APPEARS AS THOUGH THERE IS A BLACK CURTAIN OVER THE TOP HALF OF MY WINDSHIELD. ROAD VISIBILITY IS LIMITED BY THIS, THIS WOULD BE THE CUT OFF LINE WHERE BELOW THE LINE THERE IS LIGHT AND ABOVE IT IS TOTAL…"~500 mi, complaint #1342772
    • "ONCOMING CARS ARE CONSTANTLY FLASHING THEIR LIGHTS AT ME BECAUSE THEY THINK THAT MY HEADLIGHTS ARE ON HIGH BEAM. I TOOK MY EXPLORER TO LANDMARK FORD IN TIGARD OREGON TO HAVE THEM VERIFY THAT THE LIGHTS WERE ADJUSTED PROPERLY. I WAS TOLD THAT EVERYTHING MEET…"~21,000 mi, complaint #1435123
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING AT UNKNOWN SPEEDS WITH THE LOW AND HIGH BEAM HEADLIGHTS ACTIVATED, THE LIGHTS FAILED TO ILLUMINATE PROPERLY. THERE WAS AN ABNORMAL LINE THROUGH THE PASSENGER SIDE HEADLIGHT. THE CONTACT CALLED A LOCAL DE…"~42,000 mi, complaint #1432073
  33. #33

    parking brake

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I HAVE READ THAT THERE WERE RECALLS REGARDING PARKING BRAKES HOWEVER MY SPECIFIC MODEL 2015 BASIC MODEL EXPLORER WAS NOT ON THE LIST BUT MY PARKING BRAKES GAVE OUT AS I TRIED TO BACK OUT OF MY DRIVEWAY. THE BRAKE HANDLE POPPED UP AND I WAS UNABLE TO USE IT EVE…"~23,000 mi, complaint #1633748
    • "MY PARKING BRAKE WONT ENGAGE. APPEARED AT 57K MILES. APPARENTLY THERE WAS A RECALL BUT NOT ON MY VEHICLE SPECIFICALLY."~57,000 mi, complaint #1605630
    • "PURCHASED USED CARD MARCH 2019.AFTER A FEW MONTHS STARTED NOTICING WHEN PARKING CAR EVEN AND UNEVEN TERRAIN CANNOT GET PARKING BRAKE TO ENGAGE AND THE GEAR WOULD NOT SET TO THE P OF PARK AND BE ABLE TO STOP THE CAR. IT WAS A SITUATION THAT HAPPENED OCCASIONALL…"~61,150 mi, complaint #1701466
    • "EMERGENCY BRAKE IS NO LONGER ENGAGING. YOU CAN PUSH THE EMERGENCY BRAKE DOWN, THERE IS TENSION, BUT IT WONT LOCK IN PLACE."~71,570 mi, complaint #1699925
    • "The contact owns a 2015 Ford Explorer. The contact stated while attempting to engage the parking brake, the parking brake failed to respond. The contact took the vehicle to the dealer and the parking brake assembly was replaced. The contact was informed that t…"~82,900 mi, complaint #1870640
  34. #34

    stability and traction control

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 55,000 mi, no reliable range below 25 reports.

    • "LOOK AT VIDEO LINK @ CBS DETROIT RADIO "VIDEO" -2015 FORD EXPLORER PROBLEMS- ALSO YOU TUBE. (2015 FORD EXPLORER PROBLEMS) HTTP://DETROIT.CBSLOCAL.COM/VIDEO/CATEGORY/NEWS/3563437-COUPLE-SAYS-THEIR-SUV-IS-PUTTING-THEIR-LIVES-AT-RISK/"~33,400 mi, complaint #1327487
    • "WE WERE DRIVING AT ABOUT 45 MILES AN HOUR WHEN ADVANC TRAC AND POWER STEERING LIGHT CAME ON. THE STEERING GOT SUDDENLY VERY HARD TO MANEUVER HUSBAND HAD BOTH HAND TRYING TO KEEP IT STEADY, HE HAD TO PULL VERY HARD TO BE ABLE TO PULL IN GAS STATION TO GET OUT O…"~46,500 mi, complaint #1496446
    • "I WAS DRIVING MY 2015 EXPLORER ABOUT 55 MPH, COMING UP TO A DRIVEWAY I NEEDED TO TURN INTO A FEW HUNDRED FEET AWAY. SUDDENLY THE CAR LURCHED AND WARNING SIGNALS POPPED UP ON MY DASH. IT ALERTED ME MY COLLISION WARNING SENSORS FAILED AND SERVICE ADVANCE TRAC. I…"~63,000 mi, complaint #1405446
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 10 MPH, SHE HAD ATTEMPTED TO MAKE A LEFT TURN AND LOST COMPLETE CONTROL OF THE POWER STEERING AS THE TRACTION CONTROL WARNING MESSAGE APPEARED ON THE INSTRUMENT PA…"~66,000 mi, complaint #1680867
    • "WE WERE DRIVING ON THE FREEWAY AND SUDDENLY LOST CONTROL OF THE VEHICLE, WITH NO WARNING. IT CAUSED US TO GO OFF THE HIGHWAY AND ROLLED 3-4 TIMES.IN RESEARCHING THIS, SAW A RECALL THAT AFFECTS THIS VEHICLE AND IT WAS NOT RECEIVED."~166,000 mi, complaint #1688207
  35. #35

    suspension struts shocks

    5 unsafe, 2 annoyance

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "DRIVING HOME THE VEHICLE VEERED TO THE LEFT SUDDENLY AT APPROX 30 MPH. TRIED STEERING IT TO THE RIGHT BUT IT WOULD NOT. GOT OUT OF VEHICLE TO SEE THAT THE LEFT FRONT SUSPENSION WAS ON THE GROUND. IT HAD BROKEN AWAY FROM THE CAR WHERE IT HAD BEEN CONNECTED. L…"~4,000 mi, complaint #1169578
    • "RETURNING HOME FROM CHURCH WHEN ALL OF A SUDDEN I COULD NOT STEER THE CAR. IT WAS VEERING TO THE LEFT AND I COULD NOT STRAIGHTEN IT UP. THERE WAS A THUD AND DIRT AND DUST AND THE CAR STOPPED. GOT OUT AND THE FRONT LEFT SUSPENSION WAS ON THE GROUND. NO TICKET,…"~4,000 mi, complaint #1183103
    • "VEHICLE MAKES GRINDING NOISE WHEN TURNING RIGHT. THIS VEHICLE JUST HAS 40K MILES AND THE STRUTS SHOULD NOT BE MAKING SOUNDS LIKE THIS. THIS HAPPENS WHEN THE VEHICLE IS IN SLOW MOTION AND IN REVERSE. THIS WAS RECALLED IN 2011-2014 BUT NOT IN 2015 AND I BELIEVE…"~41,000 mi, complaint #1572776
    • "RECALL ITEMS SUSPENSION UNSTABLE WHILE IN MOTION"~41,000 mi, complaint #1613922
    • "NOISE WHEN TURNING OR BACKING UP ON DRIVERS SIDE. NEW SHOCKS/STRUTS HAVE RECENTLY BEEN PUT ON THE FRONT."~81,500 mi, complaint #1580116
  36. #36

    unintended acceleration

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "SINCE MAY 1, 2016, AT LEAST 6 DIFFERENT TIMES WHILE I WAS DRIVING THE VEHICLE, THE CAR FELT AS IF SOMEONE SLAMMED ON THE BRAKES, THEN SLAMMED DOWN ON THE ACCELERATOR THROWING ME FORWARD AND THEN BACK IN MY SEAT. THE LAST TWO TIMES THIS OCCURED I HAD MY MINOR…"~12,000 mi, complaint #1300046
    • "TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING LOW SPEEDS, THE CONTACT LOST CONSCIOUSNESS WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A MAILBOX. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE, CHEST, AND LEF…"~28,400 mi, complaint #1395716
    • "I WAS DRIVING ON A [REDACTED ADDRESS] WITH A MEDIAN (NOT HIGHWAY). I WAS IN THE LEFT LANE PASSING 2 OTHER VEHICLES WHEN MY EXPLORER BEGAN TO ACCELERATE AND WOULD NOT STOP. THE ROAD WAS WET AND AS I BEGAN STOMPING ON AND OFF THE GAS PEDAL TO TRY AND RELEASE…"~56,391 mi, complaint #1625892
    • "The contact owns a 2015 Ford Explorer. The contact stated that occasionally while at a complete stop or while depressing the brake pedal, the vehicle lurched forward or experienced unintended acceleration. There was no warning light illuminated. The contact ha…"~89,000 mi, complaint #2095094
    • "STEPPED ON THE GAS PEDAL TO ACCELERATE AND VEHICLE KEPT ACCELERATING AFTER REMOVING FOOT FROM PEDAL. HAD FOOT ON BRAKE WITH TIRES LOCKING UP AND ENGINE WAS STILL REVVING UP. THE FLOOR MATS WERE NOT IN THE WAY AND CRUISE CONTROL WAS NOT ACTIVATED."~102,000 mi, complaint #1624718
  37. #37

    abs module

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the ABS and several unknown warning lights illuminated. The contact stated that the failure had occurred while out of town. The vehicle was taken to an independent…"~105,000 mi, complaint #2037862
  38. #38

    fluid leak unspecified

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "PTU LEAKING WITH 22395 MILES AND 5 YEARS AND 3 DAYS IN SERVICE. OUT OF WARRANTY BY 3 DAYS"~22,395 mi, complaint #1674584
    • "I DISCOVERED 5 INCHES OF STANDING WATER IN THE INTERIOR OF THE VEHICLE WHERE THE SPARE TIRE IS STORED. THERE IS NO CLEAR SOURCE OF THE LEAK ON MY INSPECTION BUT THE CARPETS ARE SOAKED AND THERE IS A SMELL OF MOLD AND MILDEW IN THE INTERIOR. THE VEHICLE HAS NOT…"~69,500 mi, complaint #1518225
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS FLUID LEAKING FROM THE POWER TAKE OFF UNIT. THE VEHICLE WAS TAKEN TO JIM TIDWELL FORD ([REDACTED ADDRESS], KENNESAW, GA 30144), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWE…"~108,000 mi, complaint #1670267
  39. #39

    battery and charging

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND SLOWED DOWN INDEPENDENTLY. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED THRE…"~31,000 mi, complaint #1380489
    • "'TAKATA RECAL' WHEN MY CAR HAS BEEN SITTING IN THE DRIVEWAY FOR A FULL DAY WITHOUT BEING DRIVEN OR STARTED. THE FOLLOWING DAY YOU GO TO START THE CAR. IT STARTS NO PROBLEM, ONCE YOUR IN REVERSE THE BATTERY LIGHT WILL COME ON AND AS SOON AS YOU PUT IT IN DRIVE…"~75,000 mi, complaint #1506218
    • "The contact owns a 2015 Ford Explorer. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact was able to veer to the side of the road. The contact was able to jumpstart the vehicle. There was no warning light illuminated. The fail…"~126,000 mi, complaint #1831784
  40. #40

    brake hydraulics

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY WIFE AND I PARK OUR 2015 FORD EXPLORER XLT IN THE PARKING AREA IN FRONT OF OUR HOUSE. IN ORDER TO GO ANYWHERE, WE NEED TO BACK IT OUT OF ITS PARKING SPOT, REVERSE-TURN TO THE RIGHT, APPLY THE BRAKES, PUT THE VEHICLE IN DRIVE, AND FINALLY DRIVE FORWARD ON TH…"~12,000 mi, complaint #1306387
    • "BRAKES FAILED WHILE DRIVING. AFTER SEVERAL ATTEMPTS AND RUNNING OFF ROAD IT FINALLY ALLOWED ME TO DEPRESS BREAK PEDAL. BREAK PEDAL HAD BECOME STUCK AND WHEN IT FINALLY WORKED THERE WAS AN AWKWARD SOUND."~22,000 mi, complaint #1323177
    • "The contact’s brother owns a 2015 Ford Explorer. The contact stated while the vehicle was being driven by the owner, the brake pedal was depressed; however, the vehicle failed to stop. The parking brake was used to stop the vehicle. The vehicle was not diagnos…"~73,400 mi, complaint #2013353
  41. #41

    corrosion and rust

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY VEHICLE EXHIBITED A BUBBLING OR BLISTERING UNDER THE PAINT ON ALUMINUM BODY PARTS (HOOD). IT WAS STATED ON FORD'S TECHNICAL SERVICE BULLETINS TSB 04-25-1, TSB # 06-25-15, AND THE LATEST TSB 16-0028 THAT THIS WAS DUE TO IRON CONTAMINATION OF THE ALUMINUM PAN…"~18,400 mi, complaint #1519121
    • "The contact owns a 2015 Ford Explorer. The contact stated that after visually inspecting the rear hatch, he observed corrosion damage at the base of the hatch from outside of the vehicle. The vehicle was taken to the dealer, who confirmed the corrosion with no…"~36,000 mi, complaint #1916721
    • "THIS CAR HAS STARTED SHOWING ALL SIGNS OF CORROSION ON THE FRONT HOOD. I HAVE DONE MY OWN RESEARCH AND FOUND THOUSANDS OF OTHER EXPLORERS WITH THE SAME ISSUE. EVERY OUTCOME HAS BEEN DIFFERENT FROM EACH DEALERSHIP TO ANOTHER. HERE IS A COPY OF THE NHTSA ID NUMB…"~59,000 mi, complaint #1664407
    • "PURCHASED VEHICLE IN AUG/SEP 2016 WITH NO ISSUES. HAD IT IN STORAGE FOR THE WINTER IN ILLINOIS WHILE I WAS DEPLOYED. TOOK IT OUT OF STORAGE IN JULY AND MOVED TO FLORIDA IN SEPTEMBER OF 2017. SINCE NOVEMBER OF 2018, UNTIL NOW I'VE HAD NUMEROUS PROBLEMS WITH THE…"~68,000 mi, complaint #1595783
  42. #42

    seat mechanism

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I TOOK MY 2015 FORD EXPLORER IN TO HAVE IT SERVICED. I BOUGHT THE VEHICLE NEW. THE REAR PASSENGER SEAT WOULD NOT FOLD. THE FORD TECH CHARGED 105.00 TO REVIEW THE ISSUE AND STATED "THE HINGE HAS A BROKEN-FAULTY PART" HOWEVER FORD WILL NOT COVER THE REPAIR CHARG…"~66,000 mi, complaint #1318890
    • "The contact owns a 2015 Ford Explorer. The contact stated while driving 35 MPH while depressing the brake pedal and attempting to come to an abrupt complete stop for a red light, the rear driver seat detached and unhinged. The contact sustained an injury to th…"~150,000 mi, complaint #2070621
  43. #43

    sunroof

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "MOONROOF LEAK FOLLOWED BY MONROOF BEING STUCK OPEN. AFTER A CAR WASH AT OUR PURCHASING DEALER, WE NOTICED WATER DRIPPING FROM THE LIGHTS ABOVE THE CENTER CONSOLE IN PROXIMITY TO THE MONROOF SWITCHES. UPON TESTING THE SWITCHES, THE MOONROOF OPENED BUT WOULD NOT…"~29,900 mi, complaint #1440227
    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD EXPLOSION AND THE PANORAMIC SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF WAS NOT STRUCK BY AN OBJECT PRIOR TO THE EXPLOSION.…"~34,575 mi, complaint #1482073
    • "The contact owns a 2015 Ford Explorer. The contact stated the sunroof was leaking into the cab and floored the floors with 45 inches of water. The contact took the vehicle to a body repair shop and drained the lines of the rooftop. The contact stated she conti…"~80,000 mi, complaint #1753708
  44. #44

    emissions aftertreatment

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "IT IS THE SAME PROBLEM BACK AS BEFORE. WHEN YOU ACCELERATE OR GO UP A HILL YOU HAVE AN HORRIBLE EMISSION ODOR. I HAVE HAD THIS FIXED, BUT IT IS BACK. *TR"~108,708 mi, complaint #1665156
  45. #45

    power windows and locks

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY VEHICLE IS ONLY THREE YEARS OLD AND THE DRIVER DOOR POWER WINDOW DOES NOT OPERATE CORRECTLY, ONLY WHEN IT IS COLD OUTSIDE. IT SHOULD GO UP AND DOWN WITH THE SOFT TOUCH OF THE BUTTON HOWEVER, IT APPEARS THAT THE MOTOR IS GOING OUT BECAUSE WHEN I PUSH FOR THE…"~42,500 mi, complaint #1521152
    • "THE DOOR LOCKS IN THE CAR ARE FAILING ON ALL 4 DOORS. I HAVE REPLACED THE DOOR LOOK ON THE REAR DRIVERS SIDE DOOR. NOW ALL THREE DOORS HAVE FAILED. ALSO WHEN I GO TO THE CAR WASH THE DRIVERS POWER SEAT STARTS MOVING WITHOUT PUSHING ANY BUTTONS. ALSO THE DR…"~140,000 mi, complaint #1475400
  46. #46

    software or update

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHILE DRIVING IN THE CAR WITH MY TWO CHILDREN ON ROUTE 193 IN MARYLAND (NOT A HIGHWAY BUT A BUSY ROAD), THE CAR SUDDENLY STOPPED ACCELERATING, AN ERROR APPEARED ON THE SCREEN THAT SAID "TERRAIN MANAGEMENT SYSTEM ERROR", A WRENCH INDICATOR LIGHT CAME ON AND THE…"~39,000 mi, complaint #1447852
    • "WHILE DRIVING DOWN THE HIGHWAY THE EXPLORER HAS SUDDENLY SHUT DOWN ON TWO OCCASIONS. THE FIRST TIME (JULY 2019) I WAS DRIVING ABOUT 50 MPH. I WAS ABLE TO CRUISE OFF INTO A MEDIAN. THE SECOND TIME (AUG 5, 2019) I WAS COMING OFF AN ON RAMP ONTO A BUSY HIGHWAY A…"~90,000 mi, complaint #1591465
  47. #47

    transmission manual clutch

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TAKATA RECALL WHEN STOPPED, HAVING TROUBLE PUTTING THE SHIFT IN PARK. SOMETIMES IT TAKES SEVERAL TRYS OF MOVING THE SHIFT INTO PARK BEFORE THE RED LIGHT GOES ON SO I CAN TURN IT OFF."~46,000 mi, complaint #1481427
    • "TL* THE CONTACT WORKS FOR A COMPANY THAT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT REACHED INSIDE THE VEHICLE TO REMOVE THE KEY FROM THE IGNITION AND THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONTACT BECAME CAUGHT BETWEEN THE DOOR A…"~64,999 mi, complaint #1610579
  48. #48

    wheel bearing

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "RIGHT FRONT WHEEL BEARING HAD TO BE REPLACED."~44,757 mi, complaint #1709503
    • "WHEEL BEARING HUBS ARE BOTH BAD. NOT A CHEAP FIX. OTHER VEHICLES UNDER RECALL FOR THE SAME THING. FORD NEEDS TO ADD MORE VEHICLES AND REIMBURSE THE COST OF THIS FIX. BOTH REAR WHEELS MOVE IN AND OUT WHEN IN THE AIR.ONLY HAD ONE SIDE DONE AT THIS TIME BUT WILL…"~72,000 mi, complaint #1691059
  49. #49

    wiper and washer

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "HEADLIGHTS ARE SUPPOSE TO BE SEALED UNITS BUT WHEN I'M DRIVING IN THE RAIN THE WATER GETS IN. FORD DENIED WARRANTY REPLACEMENT OF THEM CALLING IT CONDENSATION AND THAT IS NORMAL. THE WATER STAYS IN FOR A DAY OR TWO BUT WHEN DRIVING AT NIGHT IT OBSCURES MY VISI…"~11,000 mi, complaint #1386707
    • "THE INTERMITTENT WIPERS TURN ON BY THEMSELVES OR UNABLE TO TURN THEM OFF. THIS CAUSES THE DRIVER TO FOCUS ON TRYING TO TURN THEM OFF, WHILE TAKING YOUR EYES OF THE ROADWAY."~42,500 mi, complaint #1427736
  50. #50

    adas adaptive cruise

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING IN WET CONDITIONS WITH THE AUTOMATIC CRUISE CONTROL ENABLED THE VEHICLE PULLS TO THE SIDES. FORDS RESPONSE IS THAT THE BRAND NEW WINTER TIRES ARE CAUSING THE SLIPPING."~99,000 mi, complaint #1706445
  51. #51

    adas collision warning

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Rear cross traffic alert stopped working . No warning signs. Out of warranty 2015 Ford Explorer. When backing up and someone walks behind vehicle audible alert does not work. Only 35,000 miles on vehicle, original owner. Dashboard screen still works. First tim…"complaint #1888228
    • "I am unsure of when it first occurred, but before it finally stopped notifying me of a possible front end collision, I had noticed that it would begin to randomly notify me of a collision warning from the front end when there was nothing in front of me or near…"complaint #2094721
  52. #52

    evap system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I PURCHASED A BRAND NEW 2015 FORD EXPLORER XLT, 3.5 V6, IN NOVEMBER 2014. AT APPROXIMATELY 7,000 MILES (BEGINNING IN APRIL 2015) I STARTED TO NOTICE A ROTTEN EGG ODOR INSIDE THE VEHICLE DURING ACCELERATION, WHILE ENTERING THE FREEWAY. THE SMELL WOULD OCCUR E…"~8,000 mi, complaint #1201345
    • "HYDROCARBON FUMES RELEASED INTO VEHICLE PASSENGER CABIN/COMPARTMENT DURING HEAVY ACCELERATION OF ENGINE. THIS HAS HAPPENED SINCE OWNING THIS VEHICLE FROM NOVEMBER 2015."~59,000 mi, complaint #1384857
  53. #53

    fuel pump

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO MIKE REICHENBACH FORD IN FLORENCE, SOUTH CAROLINA WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE DEALER DETERMINED THAT THE WIRE…"~40,000 mi, complaint #1395600
  54. #54

    tire failure

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BLOWOUT OF TIRE ON THE HIGHWAY. WAS TRAVELLING AT 70 MPH ON THE FLORIDA TURNPIKE AT THE TIME. THE FAILED TIRE WAS A MICHELIN P245/60R18 LATITUDE TOUR. A CENTER STRIP OF THE TREAD APPEARED TO HAVE DELAMINATED. THE STRIP THAT DELAMINATED APPEARED TO BE APPROXIMA…"~47,752 mi, complaint #1517459
    • "The contact owns a 2015 Ford Explorer. The contact stated that the recall repair of NHTSA Campaign Number: 21V537000 (Suspension) was previously completed on the vehicle. The contact stated he noticed that the tires were shredding after the recall repair. The…"~93,696 mi, complaint #1976807
  55. #55

    tpms

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT LEASED A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE TPMS NOT FUNCTIONING PROPERLY. THE DEALER SENT A MECHANIC TO THE CONTACT'S LOCATION WHO TOOK THE VEHICLE TO THE DEALER AND REPLACED THE FRONT DRIVER SIDE WHEEL SE…"~500 mi, complaint #1250498
  56. #56

    trunk or liftgate

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN HAVING THE RECALLS FIXED ON MY EXPLORER THE BACK LIFTGATE IS NOT CENTER EVEN THE DEALERSHIP FIXING IT SAID IT WAS NOT ALSO. THEY INFORMED ME I WOULD NEED TO BRING IT TO A BODY SHOP TO HAVE IT FIXED. I HAVE NEVER BEEN IN AN ACCIDENT OR HIT ANYTHING SO THER…"~68,983 mi, complaint #1594030
  57. #57

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HUSBAND WAS DRIVING THE KIDS INTO TOWN FOR EARLY PRACTICE. AFTER ALMOST A [REDACTED ADDRESS] WHEN HE GOT BACK THE DRIVERS REAR BRAKE WAS GLOWING RED AND SMELLED LIKE IT WAS BURNING. THIS COULD OF CAUSED A FIRE IF HE DROVE IT LONGER."~84,000 mi, complaint #1512681
  58. #58

    climate control module

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "HVAC system does not switch to defrost. It also does not switch temperatures on the passenger side. "complaint #1912019
  59. #59

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

  60. #60

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN THE VEHICLE IS NOT IN MOTION AND THE CLIMATE CONTROL IS ACTIVE, A BURNING OIL SMELL COMES FROM THE VENTS. THE FUMES IRRITATE THE EYES AND RESPIRATORY SYSTEM. THERE IS NO VISUAL SIGN OF ANY FLUID LEAKS."~103,000 mi, complaint #1616575
  61. #61

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VEHICLE STOPS SUDDENLY, USUALLY WHILE ACCELERATING BUT NO ALWAYS, WITH A MESSAGE THAT POPS UP ON THE DASH STATING, "VEHICLE SYSTEM MANAGEMENT FAULT." VEHICLE WILL NOT ACCELERATE AFTER POP UP APPEARS AND BEGINS TO SHAKE/RUMBLE. THE ONLY WAY TO GET THE VEHICLE T…"~104,000 mi, complaint #1700083
  62. #62

    infotainment head unit

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "REAR BACK UP CAMERA IMAGE IS REVERSED NOT ALWAYS IN COLOR CAMERA STAYS ON ONCE VEHICLE IS IN DRIVE FOR SOMETIMES UP TO 20 SECONDS IMAGE IS NOT DISPLAYED AT ALL TIMES WHEN IN REVERSE AND WHEN THIS HAPPENS, WITHIN 24 HOURS THERE IS A 'SYSTEM UPDATE' THAT AFFECTS…"complaint #2129323
  63. #63

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE FUEL GAUGE ON THE INSTRUMENT PANEL IS READING THAT THE FUEL TANK IS ALMOST FULL, HOWEVER WHILE DRIVING THE LOW FUEL WARNING SENSOR CAME ON AND WE NEARLY RAN OUT OF FUEL. THE GAUGE WAS STILL READING ALMOST FULL. WE BARELY MADE IT TO A GAS STATION. AFTER PUT…"~50,000 mi, complaint #1637556
  64. #64

    key fob and immobilizer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 60 MPH, THE NO KEY DETECTED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABL…"~18,400 mi, complaint #1313034
  65. #65

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Parking lights are illuminated and not head lamps for daytime running lights. Was sold by Ford Certified Dealership. Also has no interior lighting for security. BCM replaced, and still has same issue, along with the 3rd row seats not functioning, interior ov…"complaint #2139622
  66. #66

    torque converter

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I have always maintained the vehicle and drive the vehicle well. The car just started stuttering when driving and the torque converter for the transmission failed. It doesn’t even have many miles. I’m sure this is a common complaint that needs addressed and re…"complaint #2184802
  67. #67

    unknown

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11493911*DJR ******* DELETE VOQ ******* "~168,000 mi, complaint #1854250
  68. #68

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVING HOME FROM COTTAGE, APPROXIMATELY 200KM, AS I WAS APPROACHING MY HOUSE (MAYBE 300 YARDS AWAY), I TURNED LEFT, HEARD A "CLUNK" AND FRONT RIGHT WHEEL STARTED TO SHAKE. AS I PULLED INTO MY DRIVEWAY I NOTICED 4 OUT OF 5 FRONT BOLTS HOLDING MY WHEEL HAD SHE…"~31,000 mi, complaint #1304463

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 15V464000, 16V245000, 17E048000, 19V435000, 20V675000, 20V692000, 21V537000, 24V031000, 25V695000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD EXPLORER directly.