2017 FORD ESCAPE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine cooling

    21 stranded, 458 unsafe, 1 broken

    480
    incidents
    Typical range: 57,000–100,000 mi

    Median 73,000 mi, based on 166 reports (75% had no usable mileage)

    • "THE VEHICLE IS MADE WITH RECYCLED AND/OR SOYBEAN BASED PRODUCT WHICH ATTRACT RODENTS, THIS NEW CAR HAS OVER 2000.00 OF RODENT DAMAGE NO ONE NOTIFIED ME ABOUT THIS ISSUE. WE HAVE DONE EVERYTHING WE CAN TO DETER MICE, CHIPMUNKS ETC. 2 OTHER VEHICLES PARKED IN TH…"~5,000 mi, complaint #1372417
    • "AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INT…"~46,000 mi, complaint #1697275
    • "The contact called on behalf of the owner of a 2017 Ford Escape. The contact stated while the driver was driving approximately 35 MPH, the check engine warning light illuminated and the vehicle overheated. The vehicle was towed to an independent mechanic to be…"~65,000 mi, complaint #1814420
    • "WHILE DRIVING, MY CHECK ENGINE LIGHT WENT ON, AFTER I GOT GAS, THE CAR STALLED SEVERAL TIMES BEFORE STARTING THE CAR. WHILE DRIVING HOME, I GOT A "HIGH TEMPERATURE WARNING, PULL OVER SAFELY" ALSO MY HEAT WAS BLOWING COLD AIR. AFTER TAKING MY CAR IN, A TUNEUP W…"~81,000 mi, complaint #1741454
    • "The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, an abnormal white smoke came out of the exhaust pipe. The contact stated while driving approximately 20 MPH, the message "Overheating" was displayed, and the vehicle stalle…"~149,000 mi, complaint #2049029
  2. #2

    engine internal

    23 stranded, 388 unsafe, 2 annoyance

    413
    incidents
    Typical range: 60,000–101,000 mi

    Median 78,000 mi, based on 219 reports (67% had no usable mileage)

    • "MY CHECK ENGINE LIGHT CAME ON AT 5:30 PM ON 8/11 AND, WHEN I GOT HOME, MY HUSBAND SAW THAT THE CAR HAD BEEN LEAKING OIL AND I WAS LOW ON OIL DESPITE THE FACT THAT I HAD AN OIL CHANGE ONE MONTH PRIOR. WHILE I WAS DRIVING TO THE DEALERSHIP AT 10:45 AM ON 8/12,…"~13,773 mi, complaint #1400258
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, A RATTLING NOISE STARTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHITE SMOKE COMING OUT OF TAIL PIPE.THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING INTERMITTENT…"~62,000 mi, complaint #1611107
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUG ON CYLINDER NUMBER…"~72,000 mi, complaint #1647607
    • "The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the check engine warning light illuminated, along with several other unknown warning lights. Additionally, the vehicle stalled. The vehicle was tow…"~93,000 mi, complaint #1892120
    • "The contact's partner owns a 2017 Ford Escape. The contact stated that he was with his partner who was driving approximately 45 MPH and the vehicle stalled. The contact's partner was able to pull over to the side of the road while the engine was misfiring. The…"~147,000 mi, complaint #1791259
  3. #3

    engine head gasket

    10 stranded, 296 unsafe

    306
    incidents

    Mileage not reported in 88% of these reports - too few people reported an actual figure to show a reliable typical mileage.

    • "IN THE 3 YEARS THAT WE HAD THE VEHICLE, THE ENGINE HAS HAD TO BE REPLACED TWICE DUE TO COOLANT LEAKING INTO THE COMBUSTION CHAMBER BECAUSE OF A POORLY DESIGNED HEAD GASKET. THE MOST RECENT REPAIR HAD AN UPDATED GASKET, BUT ONLY 3 MONTHS AFTER IT WAS REPLACED T…"~25,000 mi, complaint #1632707
    • "I'VE HAD MULTIPLE PROBLEMS WITH THIS VEHICLE.1ST PROBLEM IS WHEN I CAME TO A STOP AT THE SET OF STOP LIGHTS IN GLOUCESTER MA. THE ENGINE SHUT OFF. AT THAT POINT I HAVE TO RESTART THE CAR. IT HAS HAPPENED ON MULTIPLE OCCASIONS.IT DIDN'T HAPPEN AT THE DEALERSHIP…"~37,669 mi, complaint #1625842
    • "I WAS DRIVING HOME FROM WORK WHEN THE CHECK ENGINE LIGHT CAME ON A CITY STREET. I TOOK THE VEHICLE TO A PARTS STORE TO CHECK THE CODE. THEY TOLD ME THAT IT WAS AN ENGINE MISFIRE AND THAT I NEEDED REPLACE A SPARK PLUG. BEFORE I WAS ABLE TO GET TO A MECHANIC , I…"~62,000 mi, complaint #1706367
    • "The contact owns a 2017 Ford Escape. The contact stated that upon her husband starting the vehicle, the vehicle hesitated and failed to accelerate above 25–40 MPH. The check engine warning light was illuminated and flashing. The vehicle misfired and jerked whi…"~81,309 mi, complaint #1976466
    • "Check engine light came on while normal driving on highway and car immediately started running rough, power cutting out, engine sputtering. I immediately exited highway & pulled into a Ford dealership that was right off the highway. They hooked up a code reade…"~138,771 mi, complaint #2046641
  4. #4

    transmission automatic

    33 stranded, 92 unsafe

    125
    incidents
    Typical range: 63,000–110,500 mi

    Median 89,500 mi, based on 126 reports (52% had no usable mileage)

    • "MODEL HAS TRANSMISSION THAT HAS NO PROVISION TO OVERRIDE AUTOMATIC TRANSMISSION ALLOWING ENGAGEMENT OF LOWER GEARS TO UTILIZING ENGINE BRAKING. THIS ABILITY IS ESSENTIAL FOR SAFE MOUNTAIN DRIVING WHERE DOWNHILL GRADES, INCLUDING SHARP CURVES, GO ON FOR MILES.…"~3,000 mi, complaint #1378332
    • "AT APPROXIMATELY 61,800 MILES THE TRANSMISSION COMPLETELY FAILED AND HAD TO BE EITHER REPLACED OR REBUILT. WHILE DRIVING, THE CAR STARTED SEIZING UP AND SLOWING DOWN. THE TRANSMISSION FAILURE LIGHT CAME ON."~61,800 mi, complaint #1640879
    • "The contact owns a 2017 Ford Escape. The contact stated upon starting the vehicle and shifting into drive(D), the vehicle failed to respond. The contact then shifted into reverse(R) however, the vehicle failed to respond. Additionally, the contact heard abnorm…"~76,000 mi, complaint #1826955
    • "WHILE DRIVING MY 2017 FORD ESCAPE ON A TOWN STREET AT A RATE OF 35 MPH MY TRANSMISSION BEGAN SLIPPING. A WARNING LIGHT CAME ON STATING ALERT TRANSMISSION FAULT SERVICE NOW. I TOOK IT TO A MECHANIC IMMEDIATELY AND WAS TOLD THAT MY TRANSMISSION HAS FAILED AND I…"~92,000 mi, complaint #1694454
    • "Driving back home from downtown Tupelo, my transmission completely went out. Vehicle had to be turned off and back on to move a few feet. It took over [REDACTED ADDRESS] 4 miles to my house. Cost of transmission more than value of the vehicle. Ford stated ther…"~222,970 mi, complaint #2033528
  5. #5

    engine stall or no start

    10 stranded, 83 unsafe, 3 annoyance

    96
    incidents
    Typical range: 24,000–72,500 mi

    Median 41,000 mi, based on 109 reports (36% had no usable mileage)

    • "I AM WRITING DUE TO MY CONCERN ABOUT MY 2017 FORD ESCAPE. I BOUGHT THE VEHICLE NEW IN MAY 2017. SEPT 8TH ,THE ENGINE STOPPED SUDDENLY WHEN I BRAKED TO PULL INTO THE PARKING LOT AT WORK..THE MESSAGE ON THE DASH BOARD WAS : MANUAL START REQUIRED SO I PUT T…"~7,000 mi, complaint #1410764
    • "THIS VEHICLE IS EQUIPPED WITH AUTO STOP/START TECHNOLOGY. ON SEVERAL OCCASIONS THE VEHICLE HAS FAILED TO RESTART AFTER THE ENGINE HAS AUTO STOPPED WHEN THE VEHICLE HAS BEEN STOPPED FOR A RED LIGHT. SO THE VEHICLE IS STATIONARY. THE TRAFFIC LIGHT TURNS GREEN…"~21,000 mi, complaint #1608167
    • "WHEN IDLING AT A STOP LIGHT CAR WILL SHUT DOWN AND YOU MUST PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS IS THE THIRD TIME THIS HAS HAPPENED OVER THE PAST MONTH. NO CODES OF WARNING LIGHTS COME ON."~37,000 mi, complaint #1644899
    • "THE CAR STALLS ON AN OCCASIONAL BASES AT A TRAFFIC LIGHT AFTER SITTING AT THE LIGHT FOR A BIT. TAKING THE FOOT OFF THE BRAKE DOES NOT START THE CAR UP. I PURCHASED A MACHINE TO DETECT CODES AND NOTHING CAME UP."~53,680 mi, complaint #1691713
    • "The contact owns a 2017 Ford Escape. The contact stated that while his son was driving at an undisclosed speed, the engine seized. The vehicle failed to restart, and the contact's son was stranded on the side of the road. The vehicle was towed to the residence…"~130,000 mi, complaint #1969794
  6. #6

    wheel or rim

    2 stranded, 26 unsafe, 6 broken, 7 annoyance

    41
    incidents
    Typical range: 32,500–71,000 mi

    Median 54,000 mi, based on 29 reports (52% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO TURN AT 10 MPH, THE CONTACT HEARD A GRINDING, CLICKING NOISE COMING FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND THE SOUND COULD BE HEARD, BUT THE ORIGIN OF THE SOUND WAS UN…"~2,500 mi, complaint #1377644
    • "12/6/19 VEHICLE HAS A TIRE GO FLAT ON THE ROAD. USING THE FACTORY WRENCH TO REMOVE THE LUG NUTS DISCOVERED THE FACTORY WRENCH DOES NOT FIT THE LUG NUTS TWO ROAD SERVICE PEOPLE LATER CAR HAS TO BE TOWED FOR A FLAT. TO LUCAS FORD BURLINGTON NJ. SERVICE WRITE…"~36,000 mi, complaint #1626875
    • "THE LUG WRENCH THAT FORD PROVIDED ME WITH THE PURCHASE OF MY 2017 FORD ESCAPE DOES NOT FIT THE TIRE LUGS. I HAD A BLOW OUT ON A HIGHWAY AND WAS UNABLE TO CHANGE THE TIRE WITH THE LUG WRENCH. WE HAD TO USE A SOCKET AND POUND THE SOCKET UNTO THE LUG. I FEEL T…"~47,000 mi, complaint #1734275
    • "The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the driver’s side run-flat tire loss air. As the contact pulled over and attempted to change the tire, he discovered that the lug nuts were deformed and could not be removed with the…"~70,000 mi, complaint #1754153
    • "The contact owns a 2017 Ford Escape. The contact stated while having routine maintenance at the local dealer, he was informed that the lug nuts were swollen, and all the lug nuts needed to be replaced. The vehicle was repaired. The manufacturer was not contact…"~88,000 mi, complaint #1770409
  7. #7

    other

    19 unsafe, 3 broken, 15 annoyance

    37
    incidents

    Commonly reported, insufficient mileage data - n=11, median 75,000 mi, no reliable range below 25 reports.

    • "The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, rainwater leaked into the cabin of the vehicle from the roof. The contact stated that the leaks were present at several locations inside the vehicle which included the re…"~25,000 mi, complaint #1970694
    • "THERE ARE WATER STAINS ON THE TOP OF BOTH THE DRIVER AND PASSENGER SIDE PANELS. WHEN IT RAINS, THE PANELS BECOME SATURATED. I NOTICED THE SATURATION WITH THE VEHICLE IN MOTION. THERE ARE OLDER WATER STAINS ON THE PANELS SO IT COULD HAVE ALSO HAPPENED WHEN THE…"~50,000 mi, complaint #1613830
    • "******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ ******* "~70,000 mi, complaint #1826923
    • "The contact owns a 2017 Ford Escape. The contact stated while driving at 70 MPH, there was an abnormal noise coming from underneath the undercarriage of the vehicle. The contact veered to the side of the road and noticed the plastic coverage under the vehicle…"~75,000 mi, complaint #1797027
    • "The car has suffered from multiple problems since 2020, where each time I would take it to the shop to be assessed.. The transmission, the electrical, and I have suffered from mental illness due to me being afraid to drive in the car. There was no way to get i…"~129,994 mi, complaint #1875928
  8. #8

    paint and clearcoat

    9 unsafe, 19 annoyance

    28
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "SEEMS THAT THE PAINT CHIPS VERY EASILY/// ALSO THE FORD EMBLEM SOMEHOW BROKE // JUST NOTICE CHIPS WHILE WATCHING CAR."~2,300 mi, complaint #1374032
    • "HAVE A 2017 FORD ESCAPE AND NOTICED THE PAINT WAS PEELING AROUND THE WINDSHIELD.AFTER INVESTIGATING THERE ARE SEVERAL COMPLAINTS FOR THE EXACT SAME THING.FORD WILL NOT TAKE RESPONSIBILITY FOR THIS BECAUSE IT'S SAFETY ISSUE,SO THEY WON'T RECALL IT.I HAVE ONLY H…"~50,076 mi, complaint #1732721
    • "PAINT IS DELAMINATING ON WINDSHIELD PILLAR. PEELING OFF IN SHEETS. NO BODY WORK OR WINDSHIELD REPLACEMENT HAS BEEN DONE. THIS IS A PROBLEM WITH THE FACTORY PAINT."~60,000 mi, complaint #1703867
    • "The contact owns a 2017 Ford Escape. The contact stated that the vehicle had experienced paint chipping on the roof of the vehicle near the front windshield causing a visibility and safety concern for the driver. The manufacturer and local dealer were notified…"~67,000 mi, complaint #2118484
    • "THE PAINT IS PEELING NEXT TO THE WINDSHIELD ON DRIVER'S SIDE POST A. THE PAINT IS NOT EVEN STICKING TO THE VEHICLE IN THIS AREA"~79,825 mi, complaint #1726639
  9. #9

    torque converter

    6 stranded, 19 unsafe, 1 broken

    26
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the vehicle shuddered abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, where it was diagnosed and determined that t…"~80,000 mi, complaint #2027805
    • "TORQUE CONVERTER FAILED RESULTING IN A REPLACEMENT AT 87,000 MILES. THIS WAS INITIALLY MISDIAGNOSED WITH A COMPUTER UPGRADE, HOWEVER A SECOND DIAGNOSTIC TEST PROVED THAT THE TORQUE CONVERTER HAD FAILED AND WAS MISFIRING AT A HIGHER RATE THAN REQUESTED. THE TEC…"~87,000 mi, complaint #1641159
    • "ON 2/17/21 MY AUTOMATIC TRANSMISSION MALFUNCTIONED ON THE WAY HOME FROM WORK ON A BUSY INTERSTATE RIGHT AFTER A MAJOR SNOW STORM. NO WHERE SAFE TO PULL OFF. THE CAR STARTED JERKING AND LOST POWER ALONG WITH NOISE AND SYSTEM ERROR FLASHED ACROSS DASHBOARD STATI…"~88,000 mi, complaint #1738133
  10. #10

    lighting exterior

    21 unsafe, 1 broken, 3 annoyance

    25
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY WIFE AND I PURCHASED A 2017 FORD ESCAPE, BRAND NEW, 6 MONTHS AGO. WE NOTICED THAT THE BRAKE LIGHT PLASTIC COVER WAS FOGGING OVER MAKING IT HARD TO SEE THE BRAKE LIGHT. AFTER CHECKING WITH OUR DEALER, MAC HAIK FORD, GEORGETOWN, TEXAS, I WAS INFORMED THAT THI…"~7,900 mi, complaint #1471970
    • "DAYLIGHT RUNNING LIGHTS DO NOT INCLUDE TAIL LIGHTS. CARS DRIVEN AT DUSK, DAWN, OR WEATHER CONDITIONS WHEN HEADLIGHTS PROVIDE ADDED SAFETY ARE DRIVEN WITH ONLY DAYLIGHT HEADLIGHT AND NO TAIL LIGHTS. MANY TIMES CARS APPEAR TO BE DIVING WITH NO HEADLIGHTS, OR L…"~20,000 mi, complaint #1540391
  11. #11

    steering electric assist

    23 unsafe

    23
    incidents

    Commonly reported, insufficient mileage data - n=11, median 46,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING ON HIGHWAY AT 75 MPH ( THE SPEED LIMIT IS 75) I WANTED TO PASS A TRUCK WHEN THE STEERING GOT REALLY TIGHT, AT THAT SPEED THEIR IS NO TIME FOR PLAN B. I CLIPPED THE BACK LEFT OF THE TRUCK WITH MY RIGHT FRONT, WHICH PUT ME IN A SPIN AND THE CAR ROL…"~5,300 mi, complaint #1439886
    • "POWER ASSISTED STEERING FAILED WHILE DRIVING AROUND A CORNER. I STARTED TO VEER INTO THE ON-COMING TRAFFIC LANE AND ALMOST COLLIDED WITH AN ON-COMING VEHICLE. THE WARNING APPEARED ON THE DASH SCREEN AT THE SAME TIME THE POWER STEERING STOPPED WORKING. THERE WA…"~25,000 mi, complaint #1541562
    • "I WAS DRIVING TO WORK THIS AM AND A SENSOR LIGHT CAME ON:STEERING:ELECTRIC POWER ASSIST SYSTEM. SECONDS AFTER THE LIGHT CAME ON, I FELT MY STEERING WHEEL LOSE POWER AND WHEN I HAD TO TURN I CAME CLOSE TO STEERING INTO THE OTHER LANE WHILE TURNING RIGHT AT THE…"~45,000 mi, complaint #1607107
    • "THE STEERING WHEEL GETS STIFF (NO POSSIBLE TO MOVE) WHEN PRACTICING PARKING FOR A WHILE. I CAN HEARD THAT FAN SPEED GOES UP, SO I AM ASSUMING THE ENGINES BAY IS GETTING HOT. AFTER MOVED IT A LITTLE BIT THE WHEEL CAN GO ALL THE WAY TO THE RIGHT/LEFT. ACCORDING…"~56,000 mi, complaint #1596333
    • "WHILE ON THE HIGHWAY I GOT A WARNING STEERING LOSS PULL OVER SAFELY. THE STEERING WHEEL WAS STIFF. I HARDLY COULD MOVE THE WHEEL. IT TOOK ALL 200 POUNDS FOR ME TO PULL OVER SAFELY"~90,000 mi, complaint #1682429
  12. #12

    airbag system

    20 unsafe

    20
    incidents

    Commonly reported, insufficient mileage data - n=16, median 52,000 mi, no reliable range below 25 reports.

    • "I WAS DRIVING MY CAR AT 45 MPH WHEN ANOTHER CAR CUT IN FRONT OF ME AND WE CONNECTED. I PUSHED HER CAR OVER A STOP SIGN. MY FACE AND BODY HIT THE DRIVERS WINDOW CAUSING A NECK AND BACK INJURY AND 9000 DAMAGE TO MY CAR THAT HAD 2300 MILES ON IT LAST JAN. 17TH. W…"~2,300 mi, complaint #1494842
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT TH…"~16,296 mi, complaint #1367645
    • "THE SUV WAS STRUCK FROM THE REAR AT HIGHWAY SPEED (65 MPH) BY A TOW TRUCK AND FORCED HEAD ON INTO THE GUARD RAIL. THE CAR IS A TOTAL LOSS WITH DAMAGE TO THE FRONT, REAR AND ALL CORNERS. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TREATED AND RELEASED FOR NON-LI…"~47,634 mi, complaint #1681634
    • "I WAS STRUCK ON THE DRIVERS SIDE FRONT TIRE/BUMPER AREA BY A CAR EST AT 30MPH WHILE I WAS GOING LESS THAN 10MPH. AIR BAGS DID NOT DEPLOY ANYWHERE ON MY VEHICLE AND MY CAR IS TOTALED. BRAND NEW ENGINE PUT IN APPROX 1000MILES AGO AND WONDERING IF SENSORS GOT THR…"~67,660 mi, complaint #1732438
    • "The contact owns a 2017 Ford Escape. The contact stated while driving 65 MPH, the passenger's side front end of the vehicle hit a cow and was significantly damaged. Several unknown warning lights were illuminated after the crash. The air bags failed to deploy.…"~150,000 mi, complaint #2097624
  13. #13

    brake hydraulics

    16 unsafe, 3 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=16, median 20,000 mi, no reliable range below 25 reports.

    • "BRAKE PEDAL WOULD GO REAL HARD AND HARDLY STOP THE CAR, THEN IT WOULD BE OK AND EVERY THING WOULD WORK PROPER FOR A FEW DAYS. WHEN AT A STOP LIGHT AND MOTOR TURNS OFF IT SOMETIMES WOULD START UP AGAIN BEFORE YOU LIFTED YOUR FOOT. NO DASH LIGHTS WOULD COME ON S…"~7,400 mi, complaint #1444102
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE AND PRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP CAUSING THE VEHICLE TO CRASH INTO TWO PARKED VEHICLES. DURING THE INCIDENT, NO INJURIES WERE REPORTED AND…"~12,000 mi, complaint #1579802
    • "MY 2017 FORD ESCAPE WITH 18,000 HAD A MASTER BRAKE CYLINDER FAILURE AT 18,000 MILES. THE CAR WAS PARKED OUTSIDE OVER NIGHT IN SINGLE DIGIT TEMPERATURES. WHEN I STARTED TO DRIVE IT THE NEXT DAY ON A RESIDENTIAL STREET THE BRAKE PEDAL WENT TO THE FLOOR THE FIR…"~18,000 mi, complaint #1443670
    • "NOTICED ONE OF THE TWO SCREWS THAT ATTACHES THE BRAKE FLUID RESERVOIR WAS MISSING. THE OTHER SCREW WAS ABOUT TO FALL OUT AND THE RESERVOIR WAS LEANING SUCH THAT SOME OF THE BRAKE FLUID HAD LEAKED OUT THE CAP. IF THE OTHER SCREW HAD FALLEN OUT THIS COULD PRESEN…"~25,523 mi, complaint #1725275
    • "The contact called on behalf of her husband, who owns a 2017 Ford Escape. The contact stated that her husband was approaching a stop sign at 5 MPH, and upon depressing the brake pedal, the vehicle continued to accelerate. The contact immediately depressed the…"~50,000 mi, complaint #2098220
  14. #14

    control module

    1 stranded, 15 unsafe, 3 annoyance

    19
    incidents

    Commonly reported, insufficient mileage data - n=15, median 16,000 mi, no reliable range below 25 reports.

    • "THE VEHICLE WAS PARKED AND WOULD NOT TURN ON. LIGHTS AND RADIO WORKED BUT ENGINE WOULD NOT. ELECTRONIC CONTROL MODULE WAS REPLACED. TWO WEEKS AFTER PICKING IT UP FROM THE DEALER SAME THING HAPPENED WHEN IT WAS PARKED. NEXT DAY THE CAR WOULD TURN ON. TRIED TO T…"~9,199 mi, complaint #1434971
    • "POWERTRAIN CONTROL MODULE IS NOT WORKING PROPERLY. WHEN I STOP THE CAR TURNS OFF BUT IT DOES NOT START AGAIN. I HAVE BEEN AT A STOPLIGHT AND MY CAR TURNS OFF COMPLETELY HAS TO BE PUT INTO PARK AND RESTARTED. THIS IS SO INCREDIBLY DANGEROUS BECAUSE A CAR COULD…"~15,000 mi, complaint #1654123
    • "MY 2017 FORD ESCAPE IS EXHIBITING THE PROBLEM DESCRIBED BELOW AND APPARENTLY KNOWN TO FORD ON OR ABOUT FEBRUARY 2018. THIS IS A DANGEROUS SITUATION THAT MAY OCCUR WHEN THE CAR IS STOPPED AT A TRAFFIC SIGNAL OR PAUSED IN AN INTERSECTION WAITING TO MAKE A LEFT…"~28,500 mi, complaint #1638764
    • "'AUTO STARTSTOP' WOULD NOT RESTART ENGINE FROM THIS MONTH, APPROXIMATELY ONCE A DAY. INSTRUMENT PANEL MESSAGE SHOWS ME TO 'AUTO STARTSTOP, SHIFT TO P, RESTART ENGINE'. AFTER SHIFTING TO P AND RESTARTING ENGINE, THE ENGINE WORKS WELL. I FEEL SO DANGEROUS TO RE…"~37,000 mi, complaint #1535378
    • "The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was able to be jumpstarted. The contact stated that a system failure warning light was illuminated. The battery was…"~156,480 mi, complaint #2003251
  15. #15

    trunk or liftgate

    16 unsafe, 1 broken, 1 annoyance

    18
    incidents

    Commonly reported, insufficient mileage data - n=15, median 40,000 mi, no reliable range below 25 reports.

    • "I WAS UNLOADING GROCERIES FROM MY GROCERY CART AT THE REAR OF THE CAR WITH THE TAIL GAIT IN THE UP POSITION, SWINGING FROM THE GROCERY CART TO THE CAR WITH THE HEAVIER ITEMS, WHEN UNKNOWINGLY, MY FEET MUST HAVE ACTIVATED THE GAIT TO START CLOSING. NEXT THING…"~800 mi, complaint #1379226
    • "FORD ESCAPE HAS POWER ASSIST TAILGATE FEATURE WHICH OPENS AND CLOSES TAILGATE. ADDITIONAL FEATURE INCLUDES SENSOR UNDER REAR BUMPER WHICH DETECTS FOOT MOVEMENT, THEN OPENS, OR CLOSES THE TAILGATE, AFFORDING OPERATOR THE ABILITY TO OPEN, OR CLOSE TAILGATE BY M…"~15,000 mi, complaint #1567016
    • "THE REAR HATCH TAILGATE DOES NOT RELEASE OPEN OR CLOSE PROPERLY. IT INDICATES THAT THE HATCH IS OPEN."~26,987 mi, complaint #1745142
    • "The contact owns a 2017 Ford Escape. The contact stated that after parking and turning off the vehicle, the interior lights remained illuminated, due to the liftgate failing to close securely. No warning lights were illuminated. The contact stated that she rep…"~55,000 mi, complaint #1874296
    • "LIFT GATE KEEPS OPENING. IT IS CLOSED BUT SHOWS OPEN AND OPENS WHEN DRIVING. IN MOTION SITTING STILL. NONSTOP. EVERY SINCE PURCHASE."~67,000 mi, complaint #1697345
  16. #16

    door latch and hinge

    15 unsafe, 2 broken

    17
    incidents

    Commonly reported, insufficient mileage data - n=10, median 6,000 mi, no reliable range below 25 reports.

    • "SEVERAL TIMES AFTER PULLING THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR AND GET IN AFTER THE CAR HAS BEEN PARKED, THE EXTERIOR DOOR HANDLE HAS STUCK IN THE OPEN POSITION, SO THAT WHEN YOU GET INSIDE AND TRY TO SHUT THE DOOR, THE DOOR DOES NOT LATCH SHUT AND THE…"~500 mi, complaint #1324603
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,124. "~5,124 mi, complaint #1346627
    • "REAR DOOR HANDLES DO NOT AUTOMATICALLY RETRACT AFTER OPENING FROM THE OUTSIDE, CAUSING THE DOOR NOT TO LATCH WHEN CLOSED, ALTHOUGH IT APPEARS TO BE CLOSED. EXTERIOR HANDLES MUST BE MANUALLY RETRACTED AFTER OPENING IN ORDER FOR THE DOOR TO LATCH CLOSED. VEHICLE…"~10,000 mi, complaint #1452378
    • "THE REAR HATCH ON MY 2017 FORD ESCAPE IS NOT LATCHING. THE SECONDARY LATCH DOES NOT ENGAGE AND CINCH THE HATCH CLOSED AND SECURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP 4 TIMES IN THE LAST 2 MONTHS, THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEM.…"~11,431 mi, complaint #1549084
    • "The contact owns a 2017 Ford Escape. The contact stated that the front passenger's side door latch had failed, and the door failed to securely close. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notifi…"~99,430 mi, complaint #2026931
  17. #17

    engine turbo supercharger

    1 stranded, 13 unsafe

    14
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "HAPPENED TWICE. REPAIRED FIRST TIME WITH A NEW TURBO COOLER. 2000 MILES LATER SAME THING HAPPENED AGAIN. WHILE DRIVING, THE ENGINE LIGHT CAME ON AND SAID TO PULL OVER NOW. THE ENGINE SHUTDOWN TOTALLY AND I MANAGED TO COAST INTO A PARKING LOT. CAR WAS ON A COU…"~17,800 mi, complaint #1582562
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT OPENED THE HOOD AND NOTICED THAT RODENTS HAD ENTERED THE ENGINE COMPARTMENT AND CHEWED THROUGH THE HOSES TO THE TURBO CHARGER, TH…"~21,000 mi, complaint #1457915
    • "THE TURBOS WENT OUT AT 7,000 MILES. AND NOW MY ENGINE LOSES POWER AND OIL DISAPPEARS OUT OF MOTOR. ONLY 27,000 NOW AND BOUGHT IT DEC 2017. NOT EVEN 1 YEAR AND A HALF OLD. VERY DISAPPOINTED. I BOUGHT A NEW CAR BECAUSE MY OLD ONE BROKE DOWN ALL THE TIME ."~27,000 mi, complaint #1560978
    • "I HAD A CHECK ENGINE LIGHT WHILE DRIVING AND ENGINE MISS FIRING. THE CAR IS OUT OF WARRANTY WITH 57K MILES. I TOOK IT TO FLAMMER FORD IN SPRING HILL FL. TO DIAGNOSE THE PROBLEM. I WAS TOLD THAT THERE WAS AN OIL LEAK FROM THE TURBO THAT GOT INTO THE HARNESS. TH…"~57,000 mi, complaint #1694135
    • "The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated intermittently. The contact stated that the dealer had previously replaced the engine. The vehicle was taken to AutoZone,…"~96,000 mi, complaint #2009678
  18. #18

    glass and windshield

    12 unsafe, 1 broken, 1 annoyance

    14
    incidents

    Commonly reported, insufficient mileage data - n=14, median 66,000 mi, no reliable range below 25 reports.

    • "WHILE DRIVING ON I-81 NORTH IN PA, THE INSIDE LAYER OF THE WINDSHIELD DEVELOPED A SMALL CRACK AT THE BOTTOM OF THE GLASS. NOTHING HIT THE GLASS. THERE ARE NO CHIPS OR OTHER MARKS. ON MONDAY 2/20/17 I STOPPED AT THE FORD DEALERSHIP AND SPOKE WITH THE MANAGER. B…"~1,535 mi, complaint #1358701
    • "PANORAMIC MOONROOF EXPLODED & SHATTERED WHILE VEHICLE WAS PARKED. GLASS WAS NOT STRUCK BY ANY OBJECTS. LOOKS AS THOUGH THE STATIONARY MOONROOF BUCKLED FROM THE INSIDE OUTWARDS & GLASS FRAGMENTS ARE FALLING INTO THE VEHICLE. INSTEAD OF BEING FLAT, IT IS NOW…"~14,880 mi, complaint #1497775
    • "The contact owns a 2017 Ford Escape. The contact stated that while receiving a routine inspection on the vehicle, he was informed that there was corrosion around the windshield of the vehicle. The contact took the vehicle to the dealer who confirmed the corros…"~55,800 mi, complaint #1886821
    • "The contact owns a 2017 Ford Escape. The contact stated that the rear driver’s and passenger’s side taillight lenses had started to detach. As a result of the failure, water started to enter the taillight housings. The contact stated that due to the water intr…"~60,000 mi, complaint #1893349
    • "The roof metal is defective. I brought my car to the dealership because the rain was pouring in all around the inside of the vehicle coming from the roof, they misdiagnosed it as rodent damage to the sun roof drainage tubes. I had another mechanic look at it w…"~104,814 mi, complaint #1985881
  19. #19

    wiring harness

    12 unsafe, 1 annoyance

    13
    incidents

    Commonly reported, insufficient mileage data - n=10, median 27,000 mi, no reliable range below 25 reports.

    • "VEHICLE STARTED TO DEVELOP LONGER CRANKING TO START, COLD AND WARM...BATTERY WAS WEAK, SO I REPLACED IT.. SAME SYMPTOMS, BUT DEVELOPED RELAY CHATTERING UNDER HOOD IN FUSE/RELAY BOX WHEN JUST OPENING EITHER FRONT DOOR OR INSERTING KEY...SOMETIMES WOULD START BU…"~10,657 mi, complaint #1734748
    • "I WILL BE DRIVING DOWN THE ROAD AND MY LIGHTS WILL FLICKER AND RADIO WILL CUT OUT FOR A SECOND. I HAVE TRIED DRIVING ON CITY ROADS HIGHWAYS IT STILL DOES THE SAME THING."~17,403 mi, complaint #1613508
    • "MY CAR HAS HAD AN ISSUE TWICE INVOLVING SQUIRRELS/RODENTS CHEWING THROUGH WIRES AND HAS COST QUITE A BIT OF MONEY. EVEN WHEN THE CAR WAS UNDER WARRANTY THE DEALER STATED THIS ISSUE IS NOT COVERED. I HAVE SEEN MANY INSTANCES OF THIS HAPPENING TO OTHERS ON THE…"~22,309 mi, complaint #1652376
    • "I WAS THE OWNER OF A 2017 FORD ESCAPE WITH UNDER 27000 MILES. ON 7/16/19, IT HAD BEEN PARKED FOR [REDACTED ADDRESS] AND I WAS AWOKEN AT 12:30 AM BY FIRE/POLICE THAT MY CAR WAS ON FIRE. THE FIRE STARTED UNDER THE PASSENGER HOOD AREA. THE CAR IS A TOTAL LOSS AN…"~27,000 mi, complaint #1596509
    • "The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle started smoking from under the hood. The vehicle was taken to the dealer and the dealer stated that the wiring harness under the hood had melted and that the vehicl…"~100,000 mi, complaint #1877046
  20. #20

    evap system

    11 unsafe, 1 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=17, median 104,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE VEHICLE WOULD SPUTTER AND STALL THE EVAP SYSTEM WAS FAULTY THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD SPUTTER AND STALL. ALSO AFTE…"~70,000 mi, complaint #1657831
    • "The contact owns a 2017 Ford Escape. The contact stated that while at a traffic light or a stop sign, the vehicle jerked and jolted forward when the accelerator pedal was released. There were no warning lights illuminated. The vehicle was taken to the local de…"~72,239 mi, complaint #1918798
    • "AFTER FILLING MY GAS TANK AND STOPPING FUELING WHEN THE GAS PUMP STOPS, THE CAR BEGINS TO ACT LIKE IT IS GOING TO STALL WHEN I START DRIVING. THE RPMS WILL DROP DOWN FROM 1250 TO AROUND 300-400 AND SHOOT BACK UP. THIS WILL ONLY LAST FOR ABOUT A MILE OR TWO OF…"~75,000 mi, complaint #1736421
    • "The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stopped the vehicle and checked the fluids, and the fluid levels were sufficient. The vehicle was driven to…"~122,089 mi, complaint #1992949
  21. #21

    battery and charging

    6 stranded, 2 unsafe, 1 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON TWO OCCASIONS, WHILE THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY LOST CHARGE. THE VEHICLE WAS TOWED TO HAGERSTOWN FORD (LOCATED AT [REDACTED ADDRESS], HAGERSTOWN, MD 21740, [REDACTED PHONE]) TO BE DIAGNOSED. THE ME…"~2,000 mi, complaint #1522808
    • "The contact owns a 2017 Ford Escape. The contact stated that upon entering the vehicle, the contact became aware that all the electronics had failed to turn on, after which the contact became aware that the battery was dead. The vehicle was taken to the dealer…"~30,000 mi, complaint #2030590
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEARBY PARKING LOT. WHEN THE CONTACT RETURNED TO THE VEHICLE, SHE WAS UNABLE TO STAR…"~34,816 mi, complaint #1621187
    • "I HAVE THE START/STOP ON MY 17 ESCAPE. WHEN COMING TO A STOP AND THE AUTO START/STOP COMES ON, I WILL GET A NOTIFICATION ON THE DIGITAL SCREEN SAYING "AUTO STARTSTOP SHIFT TO P RESTART ENGINE." I WILL HAVE TO PUT THE VEHICLE IN PARK AND RESTART ENGINE TO BE AB…"~57,322 mi, complaint #1517354
    • "TONIGHT, 11/16/2020, MY ESCAPE STARTED TO IDLE ROUGHLY. THE TACHOMETER WOULD GO UP AND DOWN BY AT LEAST 500 RPM WITHOUT ANY INPUT FROM ME. THE LIGHTS WOULD FLICKER. THE DASHCAM I HAVE MOUNTED TURNED OFF. I TRIED MAKING IT HOME AND IT JUST DIED. LOST ALL LIGH…"~62,000 mi, complaint #1706913
  22. #22

    acceleration loss or hesitation

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY HESITATED WHILE THE ECO-BOOST ENGINE FEATURE WAS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GOWANDA FORD INC. LOCATED AT (1465…"~1,400 mi, complaint #1654869
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 75 MPH IN HEAVY TRAFFIC OR WHILE CHANGING LANES, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BARBER FORD OF HAZLETON…"~14,642 mi, complaint #1600218
    • "THE CAR SUDDENLY LOSES POWER. THEN THE BRAKING IS VERY DIFFICULT . YOU FEEL AS THOUGH THE CAR WILL NOT STOP . THIS HAS OCCURRED FOUR TIMES IN THE SPAN OF 300 MILES .THIS HAS OCCURRED ON THE HIGHWAY AND CITY STREETS."~16,000 mi, complaint #1532081
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SOMETIMES FAILED TO ACCELERATE. ALSO, WHEN ATTEMPTING TO SHIFT INTO THIRD GEAR AT APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE ALSO MADE A J…"~54,536 mi, complaint #1632979
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER GRAND-DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SPUTTERED AND DECELERATED TO 8 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO ERASED SEVERAL UNKNOWN DIAGNOSTIC TROUBLE…"~64,000 mi, complaint #1674836
  23. #23

    brake booster

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "MY CAR WAS PARKED IN THE DRIVEWAY. THE BRAKE WAS ON. I OPENED THE DRIVERS SIDE OF THE DOOR BEFORE I COULD DO ANYTHING THE CAR STARTED MOVING. THE CAR DOOR KNOCKED ME DOWN AND RAN OVER MY RIGHT FOOT AND LEG. I WAS DRAGGED DOWN MY DRIVE WAY. THE CAR STOPPED AT T…"~1,200 mi, complaint #1412320
    • "I WANT TO REPORT A SPORADIC LOSS OF THE POWER ASSIST FOR THE BRAKES MAKING THE CAR UNSAFE TO DRIVE. THIS HAS HAPPENED ON 5 OR 6 SEPARATE OCCASIONS ON A TRIP FROM CHICAGO TO FLORIDA AND BACK SO WEATHER OR AIR TEMP IS NOT AN ISSUE. THE PROBLEM MAY OCCUR AFTER T…"~6,000 mi, complaint #1454792
    • "The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake warning light was persistently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the brake booster and brak…"~14,643 mi, complaint #2239317
    • "80 MILES AWAY FROM HOME.BRAKE PEDAL WAS HARD TO USED,FAILING TO STOPPING, TOWED TO DEALER THEY CHANGE MY OIL AND SAID I NEED BRAKES AND DECLINED DIAGNOSTIC.THEY KNEW THEIR WAS NO BRAKES.I DID NOT WHAT THEM TO REPLACE BRAKES AND TO FIND OUT WHAT CAUSE THE FAILU…"~44,500 mi, complaint #1598546
    • "My 2017 Ford escape 1.5L ecoboost. Had the brake booster completely fail while driving down the highway on Oct. 27th. I took it the next day to the Ford Service center in my area. They informed me it was the Brake booster and would cost around $1100. They call…"~150,000 mi, complaint #2038377
  24. #24

    seatbelt and pretensioner

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WE WERE INVOLVED IN A CAR ACCIDENT ON A HIGHWAY WHEN I WAS MAKING A LEFT TURN AND A CAR CAME UP AND HIT THE LEFT FRONT WHEEL WELL AND ENDING UP TEARING OFF THE FRONT OF THE CAR. AS OUR CAR CAME TO A STOP THE DRIVER'S SIDE SEAT BELT KEPT TIGHTENING AND MY ABDO…"~6,113 mi, complaint #1509208
    • "VEHICLE IS ONLY FOUR YEARS OLD AND DRIVERS SIDE SEAT BELT RETRACTS SLOWLY. I ALSO OWN A 2010 FORD ESCAPE WITH THE SAME PROBLEM. THE SEAT BELT ENDS UP GETTING SLAMMED IN THE DOOR WHICH I AM SURE IS EVENTUALLY GOING TO COMPROMISE THE INTEGRITY OF THE BELT. TH…"~49,000 mi, complaint #1730946
    • "FRONT PASSENGER SEATBELT DOES NOT HOLD PERSON BACK WHEN BREAKS ARE FIRMLY PRESSED. PASSENGER CONTINUES TO GO FORWARD AND SEATBELT DOES NOTHING TO HOLD PASSENGER BACK, IF I WERE IN A CRASH MY PASSENGER WOULD GO RIGHT THROUGH THE WINDOW. THE LAP BELT DOES STAY…"~60,000 mi, complaint #1694583
    • "THE FRONT DRIVER AND FRONT PASSENGER SEAT BELTS ARE NOT RETRACTING PROPERLY. I DID A SEARCH ONLINE FOR OTHER MODELS OF THIS YEAR AND MANY PEOPLE ARE HAVING ISSUES WITH THIS. PLEASE INVESTIGATE THIS AS THIS IS A SAFETY ISSUE."~61,000 mi, complaint #1742440
  25. #25

    steering rack mechanical

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2017 Ford Escape. The contact stated while pulling out of the driveway and attempting to make a right turn, the vehicle lost power steering functionality. The message "Steering Loss. Stop Safely!" was displayed. The vehicle was towed to an i…"~68,840 mi, complaint #1940367
    • "The contact owns a 2017 Ford Escape. The contact stated that while the daughter was driving at an undisclosed speed and turning away from the curb, there was a snap, and the steering wheel became horizontal regardless of the efforts to manually center it in it…"~92,000 mi, complaint #2095042
  26. #26

    tire failure

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, TIRE SIZE: 235/45/R19, DOT NUMBER: A3E647LB2617. WHILE DRIVING 45 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE AS THE TIRE PRESSURE WARNING MESSAGE ILLUMINATED ON THE IN…"~18,000 mi, complaint #1660817
    • "TIRE LOW LIGHT CAME ON WHILE ON HIWAY IN NEVADA HI-WAY CAR STARTED TO GET A LITTLE ROUGH, PULL OVER TO SHOULDER TIRE WAS LOW RIGHT REAR STILL HAD SO AIR CALL AAA TO TOW TO TIRE SHOP . I WAS TOLD SND SHOWN THE INNER SIDE OF TIRE WAS BUBBLED AND COULDNT BE REP…"~20,000 mi, complaint #1450109
    • "JUST PULLED OUT OF THE GAS STATION. HEARD A LOUD BOOM. PULLED INTO NEARBY PARKING LOT. DISCOVERED PASSENGER REAR TIRE HAD BLOWN AND KNOCKED THE REAR BOTTOM DOOR PANEL OFF. THE CONDITION OF THE TIRE WAS HORRIFIC! IF I HAD BEEN ON THE HIGHWAY TRAVELING AT A HIGH…"~32,980 mi, complaint #1459040
  27. #27

    unintended acceleration

    7 unsafe

    7
    incidents
    Typical range: 13,500–88,000 mi

    Median 39,000 mi, based on 38 reports (5% had no usable mileage)

    • "UNINTENDED ACCELERATION WHEN PARKING AT SLOW SPEED WITH ECO ON. OFTEN SEEN INTO GARAGE WHICH IS SLIGHT INCLINE. AUTOMOBILE STOPS MOVING AND ANY TOUCH OF THE ACCELERATOR CAUSES FAST SURGE REQUIRING VERY QUICK BRAKING. VERY REPEATABLE UNDER SLOW CONDITIONS.…"~1,079 mi, complaint #1349649
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED RAPIDLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MORE THAN ONE OCCASION. IN ADDITION, THE VEHICLE HESITATED UPON ACCELERATION. THE DEALER (…"~5,000 mi, complaint #1463763
    • "WHEN MAKING A LEFT TURN INTO A PARKING SPACE IN A LOCAL SHOPPING CENTER MY CAR ACCELERATED ON ITS OWN, JUMPED THE CURB AND HIT A TREE. THE CAR HAS BEEN AT THE DEALER FOR ALMOST 2 WEEKS. NO MECHANICAL PROBLEMS HAVE BEEN FOUND BY THE SERVICE DEPARTMENT. I HAV…"~10,800 mi, complaint #1414127
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. AFTER THE CONTACT PARKED AND EXITED THE VEHICLE, IT BEGAN MOVING FORWARD WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE…"~13,000 mi, complaint #1500616
    • "TL* THE CONTACT OWNED A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A PARKING POLE. AS A RESULT, THE POLE DETACHED, MOVED 11 MILLIMETERS A…"~36,000 mi, complaint #1681058
  28. #28

    throttle and pedal

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHILE DRIVING 40 MPH IN THE CITY, I FELT A JOLT, ENGINE WAS STILL RUNNING, BUT HAD ZERO GAS PEDAL RESPONSE. RPM SLOWLY BLED OFF AS I WAS ABLE TO COAST INTO A PARKING LOT WHILE DODGING THROUGH TRAFFIC. WHEN THE JOLT WAS FELT, A "CHECK MANUAL" MESSAGE APPEARED O…"~34,800 mi, complaint #1478871
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND CEASED IN THE DEPRESSED POSITION. THE VEHICLE WAS TAKEN TO GLENWOOD SPRINGS FORD ([REDACTED ADDRESS], GLENWOOD SPRINGS, C…"~74,312 mi, complaint #1660698
  29. #29

    fuel pump

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO FUNCTION NORMALLY. WHILE MAKING A LEFT TURN, THE VEHICLE STALLED AGAI…"~25,500 mi, complaint #1604659
    • "STARTED LOSING PROPULSION ON TAKE-OFF ON FEBRUARY 28, 2020, CAR STRUGGLING TO GET UP TO SPEED EVEN THOUGH ENGINE REVS HIGH. UPON INVESTIGATION BY FORD DEALERSHIP, HIGH PRESSURE FUEL PUMP NEAR ENGINE AND CAMSHAFT NEEDED TO BE REPLACED - $1900 TOTAL BILL WITH A…"~62,000 mi, complaint #1654806
    • "The contact owns a 2017 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the high-pressure fuel pump nee…"~85,000 mi, complaint #1979219
  30. #30

    key fob and immobilizer

    4 unsafe, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN TRYING TO START THE VECHIEL THE MESSAGE APPEARS: NO KEY FOUND, THIS IS SITTING IN MY DRIVEWAY AND PARKING SPOTS. WHILE DRIVING IN TOWN A MESSAGE APPEARED NO FRONT RADAR, GOING ABOUT 35 MPH. WENT TO CHANGE SPEED ON MY CRUSE CONTROL GOING FROM 30 TO 35 GET…"~14,804 mi, complaint #1517037
    • "The contact owns a 2017 Ford Escape. The contact stated while attempting to unlock the liftgate, the contact was unable to unlock the liftgate using the key fob or the button inside the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and…"~48,000 mi, complaint #1821134
  31. #31

    backup camera

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "REAR CAMERA AUDIBLE WARNING FOR PEDESTRIANS DOES NOT DETECT PERSON FURTHER THAT 5 FEET FROM THE BACK OF THE CAR. SYSTEM USED TO WARN IF A PEDESTRIAN WAS PRESENT AT A MUCH GREATER DISTANCE FROM BACK OF CAR. FORD DEALER BELIEVES 5 FEET IS ACCEPTABLE WHEN TOOK…"~7,700 mi, complaint #1515214
    • "THE BACKUP CAMERA WILL OCCASIONALLY GO DARK OR BLACK AND WHITE. I HAVE TRIED TO REPLICATE THE ISSUE. HOWEVER, IT HAPPENS RANDOMLY. IT IS CLEAN AND FREE OF WATER AND DIRT"~34,000 mi, complaint #1696379
    • "The contact owns a 2017 Ford Escape. The contact stated while reversing, the rearview camera image was blurry with a warning message indicating that the rearview camera was not functioning properly. The contact stated that the failure was intermittent. The dea…"~68,000 mi, complaint #1805159
  32. #32

    corrosion and rust

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THERE'S WHEELS UNDERCARROAGE IS RUSTED AND WITHIN 4 MONTHS. I LIVE IN A STATE THAT ISN'T IN THE RUST BELT. I SAW RECALLS FOR THE FORD ESCAPE IN THE RUST BELT FOR THE SAME PROBLEM. IT APPEARS SOME OF THE VEHICLES OUTSIDE OF THE RUST BELT HAVE THE SAME ISSUE AN…"~5,000 mi, complaint #1402692
    • "The contact owns a 2017 Ford Escape. The contact stated that the ABS sensor lights was illuminated. Additionally, the engine block was previously replaced and there were unknown failures with the windshield wipers and windows operating previously. The vehicle…"~65,000 mi, complaint #2120440
  33. #33

    hv system fault reduced power

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY."~9,820 mi, complaint #1364717
  34. #34

    instrument cluster

    1 unsafe, 3 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE H…"~24,570 mi, complaint #1622519
    • "Odometer Fraud. The contact purchased a 2017 Ford Escape. The contact discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 66,000, and at the time of registration, it was discovered t…"~199,000 mi, complaint #2097351
  35. #35

    power windows and locks

    2 unsafe, 1 broken, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "6 MONTHS AFTER I LEASED THIS CAR, THE REAR POWER WINDOW STOPPED WORKING.DURING THE FIRST 6MONTHS, I NOTICED THAT WHEN I CLOSE THE DOOR, THE REAR WINDOWS SWITCH POWER TURNS OFF. I BELIEVE THERE IS LOOSE WIRES IN THE DRIVER DOOR THAT CAUSES THIS PROBLEM."~5,000 mi, complaint #1415143
    • "THE REAR WINDOWS HAVE GONE OUT TWICE AND NOW THE PASSENGERS WINDOW THEY WON'T ROLL DOWN AND SOMETIMES WON'T ROLL UP. I'VE CALLED FORD DEALER AND ADVISED ME THAT I HAVE TO PAY FOR REPAIR. I'M ON A FIXED INCOME AND CANNOT AFFORD TO GET REPAIRED."~40,000 mi, complaint #1530415
    • "The contact owns a 2017 Ford Escape. The contact stated while driving at an unknown speed with her grandson seated in the rear passenger’s side of the vehicle, the rear passenger’s side window independently started going up and down and her grandson’s arm got…"~57,187 mi, complaint #1855375
  36. #36

    seat mechanism

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING MY WIFE ATTEMTPTED TO ADJUST THE SEAT JUST A TINY BIT WHEN SHE STARTED OUT , SINCE I HAD DRIVEN IIT PREVIOUSLY, AND SHE HAD ADJUSTED IT BEFORE SHE LEFT BUT AS I SAID SHE NEEDED A SLIGHT ADJUSTMENT FORWARD. WHEN SHE DID THIS THE FORWARD LEVER KE…"~42,225 mi, complaint #1722666
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SEAT FAILED TO CLOSE DUE TO MOLDING STILL IN THE CLASP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD ([REDACTED ADDRESS], CENTER LINE, MI 4…"~110,000 mi, complaint #1614539
  37. #37

    software or update

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "MY 2017 FORD ESCAPE IS CREATING AN EXTREMELY DANGEROUS SAFETY ISSUE/SITUATION WITH THE AUTO STOP/START FUNCTION. WHEN STOPPED IN TRAFFIC-AT A STOPLIGHT, AT A STOP SIGN, IN THE ROAD WAITING TO TURN LEFT-THE ENGINE TURNS OFF AND A MESSAGE IS DISPLAYED TO "SHIFT…"~12,000 mi, complaint #1639633
    • "AUTO START STOP SPORADICALLY CEASES TO WORK. IT WILL NOT RESTART AND VEHICLE DIRECTS ME TO PUT THE AUTOMATIC SHIFT LEVER INTO PARK AND RESTART THE CAR. THIS IS A SAFETY ISSUE AS I MIGHT BE REAR-ENDED BY THE VEHICLE BEHIND ME WHO EXPECTS ME TO LEAVE A STOP SI…"~16,000 mi, complaint #1541408
    • "STARTING ON DEC 12, 2018 MY 2017 FORD ESCAPE GOT AN ERROR MESSAGE AUTO STARTSTOP SHIFT TO P RESTART ENGINE. THIS OCCURS WHEN THE CAR IS STOPPED AT A RED LIGHT/STOP SIGN. OTHER VARIABLES ARE: CAR IN DRIVE, FOOT ON BRAKE, LIGHTS ON, HEATER ON, SEAT WARMERS ON, S…"~33,589 mi, complaint #1537454
    • "MY FORD ESCAPE HAS THE ENGINE START/STOP FEATURE. SEVERAL TIMES, WHEN STOPPED, AND I LIFT MY FOOT OFF THE BREAK TO BEGIN DRIVING AGAIN, THE VEHICLE MESSAGING STATES THAT I MUST PUT THE CAR IN PARK AND TURN OFF THE VEHICLE AND RESTART. I CALLED THE DEALERSHIP…"~42,000 mi, complaint #1551578
  38. #38

    stability and traction control

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE…"~18,500 mi, complaint #1702169
    • "STARTING IN DECEMBER WHEN MY CAR WAS AT A STOP LIGHT OR STOP SIGN, THE AUTO STOP/START TOLD ME TO PUT MY CAR IN PARK AND RE-START THE CAR. IT HAS DONE THIS A FEW TIMES AFTER THIS. THIS COULD CAUSE AN ACCIDENT LIKE BEING REAR-ENDED."~34,000 mi, complaint #1538231
  39. #39

    timing belt or chain

    2 stranded, 2 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from under the hood of the vehicle. No warning light was illuminated. The contact took the vehicle to a local mechanic and the con…"~105,000 mi, complaint #1972746
  40. #40

    wiper and washer

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WIPER ARMS STRIKE BODY ON EITHER SIDE ON RANDOM CYCLE TIMES. DEALER STATES VEHICLE NEEDS WIPER ARMS TIMING ADJUSTED TO PREVENT STRIKING OF THE BODY. THIS IS A SAFETY HAZARD AS THE REPEATED STRIKING OF THE VEHICLE BODY CAN CAUSE THE WIPER BLADE TO FAIL OVER T…"~4,000 mi, complaint #1365202
    • "WIPERS INTERMITTENTLY INTERFERE WITH EACH OTHER 1-10 TIMES IN A ROW THEN WORK FINE. SOMETIMES WIPER WILL EXTEND OFF THE WINDSHIELD ON THE DRIVER'S SIDE (L) TO THE POINT THE WIPER BLADE CAN BE SEEN FROM THE DRIVER'S SIDE WINDOW. DEALER NOT ABLE TO FIND FAULT. F…"~45,045 mi, complaint #1462111
    • "DURING FIRST WEEK IN MARCH 2020, LOW WINDSHIELD FLUID LIGHT CAME ON, TRIED TO REFILL BUT WILL NOT HOLD FLUID LEAKS ON GROUND. CAR ONLY HAS 56000 MILES, WITHOUT THIS IT MAKES MORE DIFFICULTE TO SEE OUT. THIS UNIT TAKES UP TO 3.5 HOURS TO REPLACE. IT MAY NOT BE…"~56,000 mi, complaint #1654040
    • "THE FIRST TIME THIS HAPPENED WHICH WAS APPROXIMATELY EARLY FEB. 2019 THE WIPERS WOULD "HIT" EACH OTHER AND GET STUCK ON THE WINDSHIELD UNTIL THEY WOULD FINALLY RETRACT DOWN TO THE OFF POSITION. DEALER REPLACED THE WIPER MOTORS. AFTER ABOUT 1 - 1 1/2 WEEKS LA…"~60,000 mi, complaint #1551997
  41. #41

    brake pads and rotors

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "REAR BRAKE ROTORS ARE RUSTED AND HAVE DEEP GROOVES WITH OBVIOUS BRAKE PAD WEAR TO THE POINT OF BEING UNSAFE. THIS VEHICLE IS UNDER WARRANTY AND HAS BEEN TO THE DEALERSHIP FOR THIS ISSUE ONLY TO BE TOLD THIS IS NORMAL. HAVE BEEN TOLD BY THE DEALERSHIP EMPLOYEE…"~14,000 mi, complaint #1696623
    • "WITHIN 17,000 MILES ON THE 2017 FORD ESCAPE THE BRAKES AND THE ROTORS WENT OUT AND WITHIN 8 MONTHS OF HAVING BOUGHT THE ESCAPE ONE OF THE REAR SEATBELTS IS NOT WORKING"~17,000 mi, complaint #1499353
    • "REAR BRAKE ROTORS WERE SEVERELY RUSTED AFTER 20, 000 MILES, FORD REPLACED THE ROTORS UNDER WARRANTY, BUT REFUSED TO REPLACE THE WORN PADS. THE RUFF SURFACE OF THE ROTORS CAUSED THE BRAKE PADS TO WEAR. THEY SHOULD ALSO HAVE REPLACED THE PADS."~20,000 mi, complaint #1526585
  42. #42

    differential

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I BOUGHT THIS 2017 FORD ESCAPE SE ECOBOOST 4WD IN FEBRUARY, AND SINCE THEN EVERY TIME I CHANGE GEARS FROM PARK TO REVERSE, I HEAR A ROUGH 'THUD' NOISE FROM THE REAR. I ONLY HAPPENS WHEN I GO IN REVERSE AND IT NEVER HAPPENS WHILE THE ESCAPE IS IN DRIVE WHILE IN…"~2,000 mi, complaint #1417495
  43. #43

    driveshaft axle cv

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "HAVE NEW 2017 FORD ESCAPE 1.5 ECOBOOST SE 4WD. ONLY 800 MILES ON THE CAR. WHEN TURNING TIGHT TURNS, HEARING A LOUD GRINDING SOUND FROM REAR OF VEHICLE THAT IS NOT PRESENT WHEN TEST DRIVING OTHER NEW 2017 ESCAPES ON THE LOT WITH 4WD. ONLY DOES IT FROM A STOP AN…"~800 mi, complaint #1350148
    • "DRIVING AT LOW SPEED, ABOUT 15 MPH, ON A RESIDENTIAL STREET. THE RIGHT FRONT SUSPENSION CAME OFF THE CAR. THE CAR PULLED TO THE RIGHT, A PARKED CAR ON THE RIGHT WAS SIDESWIPED MOSTLY AT THE ROCKER PANEL LEVEL, CAUSED BY THE RIGHT FRONT WHEEL OF MY CAR. WHEN…"~19,200 mi, complaint #1485155
  44. #44

    engine oil consumption

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "FORDS 1.5L ENGINE HAS A FUEL IN OIL. EVEN AFTER OIL CHANGE AFTER CAR DRIVEN JUST [REDACTED ADDRESS] MILES OIL HAD ALMOST A QUART OF FUEL IN IT. TURBO IS BURNING COOLANT. EVERY TWO WEEKS HAVE TO ADD COOLANT TO RESERVOIR BECAUSE TURBO IS BURNING IT. TRANSMIS…"~5,000 mi, complaint #1458356
    • "The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the dealer, where it was diagnosed that the turbo was leaking oil, and the turbo drain tube was replaced. Additionally…"~85,000 mi, complaint #1989368
  45. #45

    fuel tank and lines

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLE…"~18,600 mi, complaint #1523000
    • "VEHICLE HAS BEEN MAKING LOUD NOISES FROM THE FUEL TANK WHEN DRIVING AT SLOWER SPEEDS (20 AND UNDER) AND WHEN COMING TO A STOP. THE RPM GOES VERY LOW, ALMOST STALLING OUT. PURGE VALVE AND CANISTER NEED TO BE REPLACED AND ARE NOT COVERED UNDER WARRANTY. THE FORD…"~46,100 mi, complaint #1643955
    • "I'M GETTING A GAS SMELL IN MY VEHICLE IT GETTING STRONGER WHEN I TURN ON MY HEATER OR DEFROSTER .WHEN I SHUT MY CAR OFF THERES STILL A GAS SMELL PURCHASED THE CAR IN THE SUMMER SO THERE WAS NO NEED FOR THE HEATER OR DEFROSTER ONCE I STARTED NOTICED IT WHEN CO…"~46,600 mi, complaint #1703052
  46. #46

    noise or vibration unspecified

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MAKING A NOISE UNDER THE VEHICLE ON THE PASSENGER SIDE WHILE IN MOTION SHORTLY AFTER I FILL THE VEHICLE UP. THE AIR FLOW GOES UP AND DOWN ON ITS OWN AND MY CELL PHONE WILL NOT PROGRAM IN"~800 mi, complaint #1396572
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH OR ABOVE, THE CONTACT HEARD A RATTLING SOUND COMING FROM UNDERNEATH THE VEHICLE, AND FELT SHAKING. THE VEHICLE WAS TAKEN TO BOB TOMES FORD (950 S CENTRAL EXPY, MCKINNEY, TX 75070), BUT THE CAUSE OF…"~20,000 mi, complaint #1390043
    • "THERE IS A RATTLING/TAPPING NOISE THAT STARTS AROUND 40 MPH. IT SEEMS TO COME FROM THE PASSENGER SIDE DOOR AREA & GETS PROGRESSIVELY LOUDER AS SPEED INCREASES. ONE DEALERSHIP TOLD ME IT WAS A PLASTIC PROTECTIVE SHIELD UNDERNEATH THE VEHICLE & THAT ALL 2017 FOR…"~35,000 mi, complaint #1430991
  47. #47

    parking brake

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "MY CAR WAS RUNNING, BUT PLACED IN PARK, AND I WAS RUNNING TO GRAB SOMETHING FROM MY HOME. AFTER I EXITED THE CAR, I NOTICED MY CAR WAS ROLLING DOWN MY SLANTED DRIVEWAY, AND I RAN TO STOP IT. UNFORTUNATELY, THE CAR HIT ME AND RAN ME OVER RESULTING IN A BROKEN A…"~1,500 mi, complaint #1386754
    • "ON OCTOBER 3, 2018 AT APPROXIMATELY 5:15 P.M. MY WIFE WAS GETTING INTO OUR 2017 FORD ESCAPE. SHE HAD THE DRIVER DOOR OPEN, BUT THE KEY WAS NOT IN THE IGNITION AND THE VEHICLE WAS NOT RUNNING, AS SHE WAS GETTING IN SHE FELT A JOLT, THE VEHICLE STARTED ROLLING B…"~21,980 mi, complaint #1503820
  48. #48

    power steering hydraulic

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE TRYING TO MAKE A LEFT TURN ON A CITY STREET THE POWER STEERING WAS STIFFED AND WAS BARELY ABLE TO MAKE THE TURN. I NOTICED THE BATTERY LIGHT CAME ON. PULLED INTO PARKING LOT THEN TURNED THE CAR OFF AND BACK ON, CORRECTED THE ISSUE. A WEEK LATER SAME ISSU…"~53,725 mi, complaint #1662248
  49. #49

    suspension arms and bushings

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN BACKING MY VEHICLE I GET A LOUD CLUNK THE FIRST TIME EACH DAY. I HAVE TAKEN IT TO TWO DEALERS WHO ADVISED ME THEY ARE AWARE OF THE NOISE, BUT FORD HAS NOT ADDRESSED THE ISSUE. I FEEL THIS COULD RESULT IN AN ACCIDENT. HE MECHANIC WHO WORKED ON MY VEHICLE L…"~6,000 mi, complaint #1389970
    • "DURING THE ANNUAL MAINE STATE VEHICLE INSPECTION, THE 2017 FORD ESCAPE SE FAILED DUE TO A SAFETY ISSUE. THE FAILURE WAS IN RELATION TO BAD REAR LATERAL LINKS LEFT AND RIGHT REAR KNUCKLE AND HUB ASSEMBLY BUSHINGS. THE VEHICLE WAS WITHIN THE THREE-YEAR BUMPER…"~36,321 mi, complaint #1679301
  50. #50

    suspension struts shocks

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "COMPLETE RIGHT FRONT SUSPENSION FELL OFF THE VEHICLE, WHEEL AND ALL ..AND CAUSED A MINOR COLLISION TRAVELING AT APPX 15 MPH. TOW TRUCK HAD TO RETRIEVE COMPLETE SUSPENSION AND WHEEL. NO BRAKES BECAUSE BRAKE LINE SEVERED."~7,400 mi, complaint #1458286
    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE REAR SHOCK ABSORBERS WERE LEAKING FLUIDS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CAUSE OF THE…"~34,000 mi, complaint #1681136
  51. #51

    abs module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "FAULT LIGHTS COME ON AND DO NOT CLEAR OUT CONSISTENTLY AFTER AN IGNITION CYCLE. CRUISE CONTROL, BLIND SPOT WARNING, SPEEDOMETER BECOME NON OPERATIONAL. DEALER HAS REPLACE ABS MODULE, BATTERY AND NEGATIVE BATTERY CABLE WITH NO IMPROVEMENT. AT TIMES DURING IN…"~19,000 mi, complaint #1561867
    • "FOR THE LAST FEW DAYS, INTERMITTENTLY, THE ABS WARNING LIGHT WOULD COME ON, THEN THE TRACTION CONTROL LIGHT, THEN THE HILL ASSIST LIGHT, THEN THE [REDACTED ADDRESS] WOULD DISENGAGE, AND NOW THE PARKING BRAKE FAULT LIGHT. YOU NEVER KNOW WHEN IT WILL HAPPEN AS…"~45,000 mi, complaint #1734590
  52. #52

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "UNSTABLE TIRE AND WHEEL,AND STEERING, LOOSE FRONT END SUSPENSION."~1,298 mi, complaint #1448675
    • "MY ADULT SON ON A VISIT FROM OUT OF STATE SUSPECTED MY BRAND NEW CAR WAS OUT OF ALIGNMENT BOTH FROM DRIVING THEN FROM SEEING IT FROM DRIVING BEHIND ME BUT WE HAVE SERIOUS ILLNESS AND IMPENDING DEATHS AND I COMPENSATED FOR THE HANDLING OF THE VEHICLE FOR 9 MON…"~5,000 mi, complaint #1462931
  53. #53

    climate control module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DURING THE FIRES IN CA FROM 2017 &AGAIN 2018 I'VE LOGGED COMPLAINTS WITH FORD ABOUT THE POTENTIAL HEALTH HAZARD WITH THEIR CONFIGURATION OF THE RECYCLED AIR FEATURE. THE ONLY KNOWN WAY TO KEEP THE VENTS CLOSED IS TO TURN OFF THE AIR, HAVE THE AIR ON "LO" OR HA…"~6,000 mi, complaint #1524527
    • "MY 2014 FORD ESCAPE TITANIUM HAS A MALFUNCTION OF THE HVAC ACTUATING ASSEMBLY. MY LOCAL MECHANIC DIAGNOSED THE PROBLEM AND REFERRED ME TO TSB 17-0004 (JAN. 13, 2017) AND SAID THAT I SHOULD TAKE MY CAR TO THE DEALERSHIP. THREE LOCAL FORD DEALERSHIPS TOLD ME T…"~129,000 mi, complaint #1532489
  54. #54

    engine mounts

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I GET A THUMPING/BANGING ON THE FLOOR ON THE CAR WHILE DRIVING OVER 40MPH. IT STARTED AFTER MY FIRST OIL CHANGE. I TOOK IT IN AND THEY KEPT IT OVERNIGHT. SAID THAT THE 'SCREWS' USED ARE JUNK AND THEY GET LOOSE OR BREAK. I HAVE HAD MY CAR IN A FEW TIMES TO…"~62,000 mi, complaint #1572575
  55. #55

    starter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHEN STOPPED AT A LIGHT, THE VEHICLE'S AUTO START FUNCTION FAILS TO RESTART THE VEHICLE. YOU GET A MESSAGE TO PUT YOUR CAR IN PARK AND TURN THE KEY TO RESTART. THIS IS A SAFETY HAZARD WHICH COULD RESULT IN SOMEONE GETTING REAR ENDED."~45,957 mi, complaint #1545704
  56. #56

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "STEERING WHEEL LOCKED UP WHILE DRIVING, TWICE!! FIRST TIME MY 18 YEAR OLD DAUGHTER WAS DRIVING ON A LOCAL ROAD AND THE WHEEL JUST LOCKED UP AND SHE COULDN'T STEER THE CAR. MY SON WHO WAS WITH HER TOLD HER TO PUT HER HAZARDS ON AND SHUT THE CAR DOWN AND RESTAR…"~10,451 mi, complaint #1409316
    • "ISSUE REVOLVES AROUND EXPOSED STEERING COLUMN NEAR PEDALS. COLUMN WILL MOVE AS YOU TURN THE WHEEL. MY FLOOR MAT GOT TANGLED IN THE COLUMN SIMPLY BY SHIFTING CAUSING ME TO LOSE STEERING. THIS IS AN EXTREME HAZARD, AS ANYTHING THAT FALLS IN THE PEDAL WELL HAS TH…"~40,600 mi, complaint #1467697
  57. #57

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2017 Ford Escape. The contact stated that while stopped at a red traffic light, the contact noticed an abnormal sound coming from the front end of the vehicle, and there was an abnormal odor inside the cabin. Additionally, the contact stated…"~137,300 mi, complaint #2118317
  58. #58

    adas lane keeping

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ACTIVATING THE AUTOMATIC PARALLEL PARKING ASSIST, THE VEHICLE FAILED TO PARALLEL PARK AND CRASHED INTO A PARKED VEHICLE. THE AUTOMATIC PARALLEL PARKING ASSIST DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…"complaint #1370200
  59. #59

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the catalytic converter. The vehicle was not repaired.…"~94,000 mi, complaint #1982826
  60. #60

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "We are having a problem with the fuel injector system and maybe the fuel pump. It seems that there is not enough fuel getting the the engine and while on the road it seems like it wants to stall or something. I have had 2 different mechanics do a OBD and nothi…"complaint #2111272
  61. #61

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY FORD ESCAPE 2017 DEVELOPED HEATING AND A/C PROBLEMS. PURCHASED FORD ESCAPE 2017 ON 08/22/2016. ON 10/13/2016, MORNING, I LEFT HOME ON I-40 EB TOWARD WESTERN NY. I WAS ON THE ROAD ROUGHLY 2-HRS BEFORE I DETECTED BURNING SMELL IN THE CAR. WITHIN MINUTES OF BU…"~500 mi, complaint #1369863
  62. #62

    infotainment head unit

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "EVERY ONCE IN A WHILE THE SYNC3 SYSTEM AND INFOMAT FAILS. I LOSE NAV, BACK UP CAMERA, CLIMATE CONTROL, RADIO, AND HANDSFREE PHONE CONTROL. TOOK IT TO THE DEALERSHIP AND THEY SAID APIM NEEDED REPLACEMENT. CALLED USUAL MECHANIC WHO SAY A RECALL FOR APIM ON OLDER…"~44,130 mi, complaint #1736639
  63. #63

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ON 10/27/20, I WAS DRIVING MY 2017 FORD ESCAPE ON THE FREEWAY, WHEN I HEARD WHAT SOUNDED TO ME LIKE A SHOTGUN BLAST. GLASS STARTED RAINING DOWN ON ME AND I LOOKED UP AND FIND MY SUNROOF HAD "EXPLODED". FORTUNATELY, NO GLASS LANDED IN MY EYE OR CUT ME BAD, AN…"~33,600 mi, complaint #1703365
  64. #64

    transmission cvt

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My CVT transmission broke down while I was driving the car at 56,000 miles, well before the 120,000 best practice mark. "complaint #1811606
  65. #65

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While I was driving on the freeway during traffic times, the vehicle would not accelerate upon pushing the gas pedal at first. All of a sudden it would jerk forward very fast. This could have caused me to unintentionally rear end the car in front of me or get…"complaint #1819576
  66. #66

    unknown

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My car doesn't have 70,000 miles on it and the flex plate is cracked. There have been other models of Ford ie the edge that have had the same problem. Something needs to be done about this because hundreds of people are reporting the same problem. With a qui…"complaint #1995855

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 16V617000, 22V413000, 26V011000, 26V374000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

Search NHTSA's own recall and complaint database for FORD ESCAPE directly.