2012 FORD EDGE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    door latch and hinge

    329 unsafe, 2 broken, 173 annoyance

    504
    incidents
    Typical range: 37,000–66,000 mi

    Median 47,500 mi, based on 618 reports (20% had no usable mileage)

    • "DOOR AJAR SWITCH DOES NOT OPERATE CORRECTLY. WHEN DOOR IS CLOSE, IT SAYS ITS OPEN AND ALL INTERIOR LIGHT REMAIN ON. DIFFICULT TO SEE AT NIGHT AND BATTERY WILL RUN DOWM "~1,000 mi, complaint #1331123
    • "DRIVER'S SIDE DOOR AJAR SENSOR ALWAYS READS THE DOOR AS OPEN. THIS CAUSES THE CAR TO CHIME EVERY TIME YOU ACCELERATE FROM A COMPLETE STOP, THE INTERIOR LIGHTS STAY ILLUMINATED, AND PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING WHEN THE VEHICLE IS IN MOTION. TH…"~38,000 mi, complaint #1178891
    • "DOOR AJAR WARNING KEEPS COMING ON, SOMETIMES WHEN YOUR FIRST GET IN THE CAR IT WILL NOT SHUT OFF, DOME LIGHT IS ON, WILL ALSO COME ON WHILE DRIVING EVENTHOUGH THERE WAS NO SENSOR LIGHT ON WHEN FIRST DRIVING, SHUT DOOR SEVERAL TIMES, SOFT OR HARD AND WILL NO…"~48,000 mi, complaint #1258854
    • "SECOND TIME DOOR AJAR INDICATOR CAME ON IN 1 YEAR, DRIVERS DOOR AND DRIVER PASSENGER DOOR HAD TO BE REPLACED TO THE AMOUNT OF $ 650.00. WHEN THIS HAPPENS THE INSIDE LIGHT STAYS ON, WHICH IN TURN DRAINS THE BATTERY. OBVIOUSLY THIS HAPPENS A LOT BECAUSE THERE A…"~69,375 mi, complaint #1322185
    • "WHEN DOOR IS CLOSED THE DOOR ALARM STILL GOES OFF AND SHOWS DOOR OPEN ON SCREEN. AFTER OPENING AND CLOSING THE DOOR SEVERAL TIMES, IT SOMETIMES GOES OFF AND SOMETIMES STAYS ON. VERY ANNOYING. FORD SHOULD FIX. HAVE HAD TO DRIVE DOWN ROAD WITH ALARM GOING OFF EV…"~500,000 mi, complaint #1116449
  2. #2

    brake booster

    104 unsafe, 1 annoyance

    105
    incidents
    Typical range: 38,000–90,500 mi

    Median 67,500 mi, based on 117 reports (19% had no usable mileage)

    • "MY 2012 FORD EDGE A YEAR OLD AND ONLY 9,350 MILES HAD A CATASTROPHIC BRAKE FAILURE WHILE I WAS TRYING TO GO DOWN STEEP HILL. LUCKILY THAT I REALIZED THE PROBLEM IMMEDIATELY SO I DID NOT HURT OTHERS OR MYSELF. I PROCEEDED TO CONSULT A LOCAL MECHANIC AND HE STA…"~9,350 mi, complaint #982978
    • "WHILE DRIVING AT SLOW SPEEDS PEDAL GOES TO FLOOR BUT DOESN'T HAPPEN ALL THE TIME. MAY DRIVE 6 WEEKS BEFORE IT HAPPENS AGAIN. FORD HAS EXTENDED RECALL ON POWER BOOSTER. DEALER REPLACED BOOSTER SAYS THAT WAS THE PROBLEM. DROVE VEHICLE ANOTHER THREE WEEKS AND PE…"~35,000 mi, complaint #1336738
    • "BRAKES MADE A HISSING SOUND WHEN PRESSED AND BRAKE PEDAL WENT TO THE FLOOR WHEN PRESSED. WHEN BACKING UP THERE WERE HARDLY ANY BRAKES AVAILABLE TO STOP. TOOK IT INTO A MECHANIC AND THEY HAD TO REPLACE THE POWER BRAKE BOOSTER. THIS IS NOT SIMPLY REPLACING THE B…"~63,000 mi, complaint #1313755
    • "BRAKE BOOSTER FAILED NEARLY KILLING US IN DEC 2015 AS WE ROLLED INTO AN INTERSECTION. LUCKILY NOBODY HIT US. REPAIRED JAN 2016 UNDER CUST SATISFACTION PROGRAM 13N02 BY FORD, LIKELY TO AVOID A REAL RECALL. REPLACEMENT BOOSTER HAS NOW FAILED ALMOST CAUSING AN…"~85,000 mi, complaint #1412711
    • "AFTER STRONG BRAKING EVENT - BRAKE PEDAL BECAME VERY SOFT AND INCREASING PRESSURE ON THE PEDAL WAS REQUIRED TO STOP THE VEHICLE. TOOK INTO A FORD DEALER FOR REPAIR - BRAKE BOOSTER WAS REPLACED. A YEAR LATER AFTER A SIMILAR BRAKING EVENT - THE SAME SYMPTOMS…"~140,000 mi, complaint #1557981
  3. #3

    brake hydraulics

    103 unsafe

    103
    incidents
    Typical range: 48,000–114,000 mi

    Median 85,500 mi, based on 88 reports (31% had no usable mileage)

    • "CAR WAS IN REVERSE, BACKING OUT OF A GARAGE. THE POWER BRAKES FAILED ALTHOUGH I WAS STILL ABLE TO STOP THE CAR BY PRESSING HARD ON THE PEDAL. IT WAS AS IF THE POWER-ASSIST WENT OUT & PEDAL TRAVELED ALL THE WAY TO THE FLOOR. PROBLEM REPEATED, AGAIN WHEN IN R…"~3,000 mi, complaint #934947
    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 5 MPH AND REVERSING ON AN INCLINE, THE BRAKES FAILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. "~47,000 mi, complaint #1307788
    • "I HAVE EXPERIENCE BRAKE FAILURE 3 TIMES SINCE NOVEMBER 2018. I HAVE HAD NUMEROUS REPAIRS SUCH AS BRAKE BOOSTER REPLACEMENT, MASTER CYLANDER, FLUSHES,HCU ASSY REPLACEMENT AND MY BRAKES STILL GO OUT. ALL THE WHILE WITH MY CHILDREN IN THE CAR. I AM SCARED TO DRIV…"~80,000 mi, complaint #1584414
    • "The contact owns a 2012 Ford Edge. The contact stated while driving 25-30 MPH, a pedestrian was crossing the street, the contact depressed the brake pedal and the brake pedal went to the floorboard and the vehicle failed to respond as needed. The contact pumpe…"~111,000 mi, complaint #1843889
    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 15 MPH, SHE DEPRESSED THE BRAKE PEDAL BUT IT FAILED TO STOP THE VEHICLE AND REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED IT FELT SPON…"~192,836 mi, complaint #1738774
  4. #4

    engine stall or no start

    3 stranded, 28 unsafe

    31
    incidents
    Typical range: 35,500–78,000 mi

    Median 50,500 mi, based on 42 reports (21% had no usable mileage)

    • "WHILE DRIVING WITH CRUISE CONTROL SET, VEHICLE GOING UP A HILL THERE WAS A SUDDEN LOSS OF POWER. THE ENGINE DIED (ZERO RPM INDICATED.) A FEW SECONDS LATER, THE "LOW ENGINE OIL PRESSURE" WARNING WAS DISPLAYED. LOSS OF POWER STEERING/BRAKES. VEHICLE WAS CAREFULL…"~18,800 mi, complaint #1163628
    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE WRENCH AND THE OIL PRESSURE WARNING MESSAGE ILLUMINATED. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE BEING EXPERIENCED, THE OIL WAS CHANGED. THE VEHICLE WAS NOT DIAGN…"~35,500 mi, complaint #1225483
    • "CAR MOTOR LOST POWER DURING HIGH WAY, I WAS PASSING OTHER CARS AND IN HEAVY TRAFFIC, I ALMOST CRASH AND PUT MY FAMILY AND OTHER IN A VERY HIGH RISK BECAUSE THE CAR MOTOR JUST DIE WHILE DRIVE 7O MILES PER HOUR. MY FAMILY AND I ARE STILL IN SHOCK!!!! I KEEP READ…"~51,000 mi, complaint #1306078
    • "WHILE DRIVING DOWN THE ROAD AND APPROACHING A STOP SIGN OR RED LIGHT THE VEHICLE STALLS AND LOSSES ALL POWER, NO STEERING, BRAKES ARE HARD TO APPLY. THIS IS EXTREMELY SCARY IN TRAFFIC"~70,000 mi, complaint #1447389
    • "MY FORD EDGE SHUT DOWN WHILE DRIVING DOWN THE ROAD. IT JUST SHUT OFF. YOU HAVE TO PUT IT BACK IN PARK IN ORDER TO START IT AGAIN. THIS HAPPENED WHILE GOING TO THE IN OUR TOWN STORE. I AM SO RELIEVED IT WAS NOT WHILE ON THE FREEWAY. HAD I BEEN ON THE FREEWAY, G…"~130,000 mi, complaint #1585638
  5. #5

    control module

    2 stranded, 20 unsafe, 1 broken, 6 annoyance

    29
    incidents
    Typical range: 34,500–84,500 mi

    Median 50,000 mi, based on 35 reports (20% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE SYNC SCREEN FAILED AND WOULD ONLY SHOW A BLACK SCREEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRE…"~14,600 mi, complaint #1048126
    • "A MESSAGE WARNING "SHIFT TO PARK" APPEARS ON THE CAR DASHBOARD WHEN THE CAR HAS ALREADY BEEN PUT INTO PARK POSITION. THIS WARNING MESSAGE DISALLOWS THE DRIVER TO TURN THE CAR OFF - SHUT OF THE ENGINE. THE CAR IS ALREADY IN PARK AND MESSAGE LIGHT CONTINUES TO…"~34,500 mi, complaint #1117781
    • "THE DOOR AJAR SENSOR IS MALFUNCTIONING. THE CAR DOES NOT RECOGNIZE WHEN THE DOOR IS CLOSED. THIS CAUSES THE BATTERY TO BE COMPLETELY DRAINED."~50,000 mi, complaint #1359585
    • "I WAS DRIVING HOME FROM WORK, GOIN 45MPH APPROACHING ACTIVE RAILROAD CROSSING, MY VEHICLE STARTED TO MISFIRE & WENT FROM 40- 20 MPH, LUCKILY I STOPPED BEFORE THE TRACKS BCZ AS SOON AS I DID THE LIGHTS CAME IN FOR A TRAIN. MY CAR COULD HAVE BROKE DOWN ON THE T…"~83,000 mi, complaint #1698004
    • "I GET READY TO START MY DAY AS USUAL I GO AND START MY VEHICLE (STATIONARY) TO WARM IT UP, AS I GOT READY TO SET THE TEMPERATURE IN THE SUV I NOTICED THE BOTTOM TOUCH PANEL DID NOT LIGHT UP. SO I PUSHED THE BUTTON TO TURN OFF THE HEAT THAT WAS BLOWING AND IT D…"~105,000 mi, complaint #1567628
  6. #6

    abs module

    24 unsafe

    24
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "WHEN NORMALLY DEPRESSING THE BRAKE PEDAL, THE ABS INTERMITTENTLY ACTIVATES. ALSO, THE BRAKE PEDAL GETS SOFT. THERE ARE VERY NEW BRAKES ON MY 2012 FORD EDGE. THE LOCAL FORD DEALER, FORD CUSTOMER SERVICE HOTLINE ALL SAY THERE IS NO KNOWN ISSUE AS THIS. THERE ARE…"~50,000 mi, complaint #1605716
    • "WHEN THE BRAKE ABS SYSTEM ENGAGED, SEVERAL MINUTES LATER THE BAKE PEDAL WENT TO THE FLOOR AND THE BAKES FAILED."~70,010 mi, complaint #1512267
    • "WHILE DRIVING VEHICLE BRAKE PEDAL WENT TO THE FLOOR MAKING THE VEHICLE ALMOST IMPOSSIBLE TO STOP. I TOOK THE VEHICLE TO A MECHANIC WHO REPLACED THE BRAKES AND MASTER CYLINDER HOWEVER THAT DID NOT CORRECT THE PROBLEM OF NO BRAKE PEDAL. I THEN TOOK THE VEHICLE T…"~76,000 mi, complaint #1500371
    • "IN AUGUST 2018, I APPLIED THE BRAKES ON MY 2012 FORD EDGE AND THE PEDAL WENT TO THE FLOOR. THIS HAPPENED BEFORE AND TOOK IT FOR DIAGNOSTIC; ABS SENSOR WAS TRIPPED, BUT ONCE RESET ALL APPEARED TO WORK FINE. WAS NOT SURE WHAT PROBLEM WAS AND SINCE COULD NOT REP…"~95,000 mi, complaint #1495185
    • "The contact owns a 2012 Ford Edge. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard, and…"~230,000 mi, complaint #2083866
  7. #7

    power windows and locks

    15 unsafe, 6 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=24, median 56,500 mi, no reliable range below 25 reports.

    • "DRIVER SEAT WARMER FAILED TO TURN OFF WHEN PRESSING BUTTONS ON MYFORD TOUCH SYSTEM, OR BY TURNING OFF CLIMATE ALL TOGETHER. IT REMAINED ACTIVATED ON HIGH SETTING FOR 35 MINUTES. SEAT WARMERS ARE SUPPOSE TO TURN OFF AFTER 15 MINUTES. ONLY GOT IT TO TURN OFF BY…"~14,500 mi, complaint #1030669
    • "DRIVER DOOR SENSOR INTERMITTENTLYY GOES OUT. DOOR WILL CLOSE PROPERLY AND WILL START DRIVING AND SOMETIMES THE SWITCH ACTIVATES WHILE I AM DRIVING EVEN ON THE FREEWAY. THE DOOR IS CLEARLY SHUT (AT LEAST I THINK IT IS). OTHER ISSUE IS IF THE DOOR SENSOR IS SAYI…"~45,500 mi, complaint #1260107
    • "DRIVERS SIDE DOOR AJAR WARNING LIGHTS WHEN DOOR IS CLOSED, PREVENTING DOOR LOCKS FROM BEING ENGAGED, DOME LIGHTS STAY ON, AND DOOR AJAR ALARM ACTIVATES EVERY TIME VEHICLE STOPS. THE ALERT IS DISTRACTING AND INTERFERES WITH DETECTION OF OTHER ALARMS. DOOR LOCKS…"~56,512 mi, complaint #1077512
    • "VEHICLE STATES "DOOR AJAR WITH ALL DOORS PROPERLY CLOSED. COMPLAINT IS ONGOING. HERE IS THE ISSUE. THE INTERIOR LIGHTS ARE ON AND REMAIN ON UNTIL VEHICLE IS GOING OVER 5MPH IN A FORWARD GEAR. YOU TOTALLY LOSE VISIBILITY TO BACK UP. YOU CANNOT SEE ANYTHING TO B…"~73,250 mi, complaint #1098613
    • "DRIVERS SIDE DOOR ALARM SHOWS DOOR AJAR WHEN IT IS NOT. INTERIOR LIGHTS STAY ON. NO AMOUNT OF DOOR CLOSING MAKES IT STOP. IT WAS INCONSISTENT, NOW IT HAPPENS CONSTANTLY. "~610,000 mi, complaint #1319601
  8. #8

    throttle and pedal

    17 unsafe

    17
    incidents
    Typical range: 44,000–73,500 mi

    Median 48,500 mi, based on 27 reports (13% had no usable mileage)

    • "DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL A…"~680 mi, complaint #923353
    • "WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "…"~44,000 mi, complaint #1106360
    • "I WAS TAKING MY 91 YEAR OLD FATHER TO THE DOCTOR WHEN I LOST ALL POWER DRIVING DOWN THE ROAD. THE ENGINE WAS STILL RUNNING BUT WAS NOT REACTING WHEN I PRESSED THE ACCELERATOR. FORTUNATELY I WAS ABLE TO STEER TO THE SIDE. TURNED THE CAR OFF, RESTARTED AND AL…"~51,000 mi, complaint #1300878
    • "THROTTLE BODY IS CAUSING CAR TO STOP AT TIMES WHILE DRIVING AT AN ELECRATED RATE OF SPEED FOR NO REASON. THIS SHOULD NOT BE HAPPY IN A CAR THAT IS A 2012 AND ONLY HAS 68000 MILES. THIS HAPPENS ON AN OPEN HIGHWAY. IT HAS HAPPENED MULTIPLE TIMES, I SELECTED TH…"~68,000 mi, complaint #1601359
    • "FUEL SYSTEM STOPS WORKING (THROTTLE BODY). CAR LOOSES POWER, PRESSING GAS PEDAL DOES NOTHING. MUST GET OFF ROAD VERY QUICKLY WHILE DRIFTING. VERY UNSAFE."~94,500 mi, complaint #1321251
  9. #9

    fuel tank and lines

    16 unsafe

    16
    incidents

    Commonly reported, insufficient mileage data - n=19, median 49,000 mi, no reliable range below 25 reports.

    • "FORD HAS THE CHECK ENGINE LIGHT, WHICH THEY REFER IT TO "CHECK ENGINE SOON" THAT COMES ON. THERE IS A DEFECT WITH FORD'S CAPLESS FUEL TANK. SOMETHING ABOUT THIS ISSUE CAUSES THE CHECK ENGINE LIGHT TO LIGHT UP NON-STOP! I AM CONCERNED THAT DOWN THE LINE, THERE…"~2,600 mi, complaint #910072
    • "MADE 4 MILE TRIP FROM HOME TO CHURCH ON CHRISTMAS EVE 2013 AND UPON ARRIVAL AT CHURCH THERE WAS A PROFOUND SMELL OF GASOLINE AROUND THE FRONT OF THE VEHICLE WHICH ALSO PERMEATED THE PASSENGER CABIN. CONTACTED THE DEALER THE DAY AFTER CHRISTMAS TO ALERT THEN OF…"~25,875 mi, complaint #1028818
    • "THE FUEL FILLER DOOR DID NOT CLOSE CORRECTLY AND THE EMISSION SYSTEM SENT A WARNING. *TR"~53,000 mi, complaint #1155823
    • "FUEL LEAK 2012 FORD EDGE, ECO BOOST WHILE DRIVING MY 2012 FORD EDGE ECO BOOST HOME FROM WORK ON CA101 I NOTICED A FUEL SMALL IN THE CABIN OF THE VEHICLE. BY THE TIME I ARRIVED HOME (15 MILES LATER) THE FUEL SMELL WAS OVERWHELMING. ONCE I PARKED THE VEHICLE…"~65,000 mi, complaint #1014946
    • "CHECK FUEL FILL INLET MESSAGE KEEP POPPING UP ON MY DASHBOARD, AND MY CAR PUTTERS WHEN I ACCELERATE. IT'S SO BAD I DON'T FEEL SAFE TO DRIVE ON HIGHWAYS."~121,254 mi, complaint #1540464
  10. #10

    backup camera

    7 unsafe, 5 annoyance

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "CAR HAS BEEN HAVING ELECTRIC ISSUES FOR A WHILE. USUALLY DETECTED ONCE TRYING TO START. FIRST ISSUE IS THE BACK UP CAMERA. THAT NO LONGER WORKS WHILE IN REVERSE. SCREEN INDICATED IT IS NOT AVAILABLE. WE ALSO RECENTLY HAD TO REPLACE THE SHIFTING COLUMN. AFTER…"~78,000 mi, complaint #1437535
    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BACKUP CAMERA DID NOT WORK WHEN ACTIVATED. LEGACY FORD (27225 SOUTHWEST FWY, ROSENBERG, TX 77471, [REDACTED PHONE]) STATED THAT THE INTERFACE MODULE WAS NOT WORKING AND THE CONTACT HAD MISSED A…"~109,000 mi, complaint #1626386
    • "The contact's father owns a 2012 Ford Edge. The contact stated that while shifted into reverse(R), the rearview image was frozen, or the screen was blank. The contact stated that the failure was intermittent. The vehicle had been taken to an independent mechan…"~120,000 mi, complaint #2185246
    • "The contact owns a 2012 Ford Edge. The contact stated while reversing, the back over prevention camera went blank. The contact stated that the “Camera Error – Contact Dealer” message was displayed. The vehicle was not diagnosed or repaired. The manufacturer wa…"~148,227 mi, complaint #1910606
    • "The contact owns a 2012 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the rearview camera became inoperable. The contact stated that the rearview camera image appeared upside down. The vehicle was taken to the dealer,…"~166,000 mi, complaint #2095939
  11. #11

    airbag system

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "PASSENGER AIR BAG TURNS OFF AND THEN BACK ON AFTER FROM ONE TO 30 MINUTES OR MORE WHILE DRIVING DEALER-NO TROUBLE FOUND. REPORTED MULTIPLE TIMES. DEALER FINALLY REPLACED SENSOR MODULE 2/17/14. WAS BETTER, BUT STILL FAILED WHEN MY FRIEND WHO WEIGHS 110 POUN…"~29,195 mi, complaint #1128051
    • "WHILE TRAVELING IN MEXICO, I HIT A BLACK STEER STANDING IN THE MIDDLE OF THE ROAD AT NIGHT. IT WAS A FULL FRONTAL COLLISION. IT WRAPPED ITSELF AROUND THE COMPLETE FRONT AND BOTH SIDES OF MY VEHICLE BEFORE COMING UP ON THE HOOD. IT ALSO BROKE THE WINDSHIELD. NE…"~49,356 mi, complaint #1175380
    • "WE WERE HIT FROM BEHIND BY AN [REDACTED ADDRESS] AND SLAMMED INTO THE VEHICLE IN FRONT OF US SEVERAL TIMES AND NOT 1 AIRBAG WENT OFF."~59,000 mi, complaint #1283263
    • "I WAS DRIVING DOWN THE HWY WHEN I HIT A DEER. DIDN'T HAVE TIME TO BREAK, DRIVING 55MPH WHEN THE IMPACT OCCURRED, TOTAL FRONT END DAMAGE. THE AIR BAG IN MY VEHICLE DID NOT DEPLOY. I WAS LUCKY THAT THE DEER DIDN'T COME THROUGH THE WINDSHIELD, IF SO BODILY DAMA…"~70,000 mi, complaint #1514478
    • "IN A HEAD ON COLLISION WITH A TELEPHONE POLE, THE AIR BAGS DID NOT DEPLOY. THE ELECTRICAL WOULD JUST SHUT DOWN. BRAKES WERE ACTING STRANGE. ALL WHILE MOVING."~112,000 mi, complaint #1457559
  12. #12

    power steering hydraulic

    9 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=11, median 55,000 mi, no reliable range below 25 reports.

    • "WE HAVE A 2012 FORD EDGE PURCHASED NEW. WE'VE BEEN HAVING ISSUES WITH POWER STEERING FAILURE GOING ON FOR ABOUT A MONTH. THE SERVICE CENTER CANNOT MAKE APPROPRIATE/REASONABLE REPAIRS TO OUR VEHICLE. IT'S BEEN IN THEIR SHOP 3 TIMES AND STILL LOOSES PS FLUID RAP…"~31,300 mi, complaint #1095242
    • "THE POWER STEERING CUTS IN AND OUT IN THE MIDDLE OF DRIVING DUE TO FAULTY POWER STEERING LINES! NEARLY HAD AN ACCIDENT MAKING A TURN INTO A PARKING SPOT AS THE STEERING WENT OUT COMPLETELY AND I NEARLY LOST CONTROL OF THE VEHICLE. *JS"~37,800 mi, complaint #1143312
    • "IT BEGAN SUDDENLY WHEN TURNING THE CAR ON WITH A HIGH PITCHED WHINING SOUND. UPON TAKING IT TO THE DEALER IT WAS SAID THAT THE POWER STEERING LINES WERE CRIMPED AND NEEDED TO BE REPLACED. (IT SEEMS TO ME TO BE A DEFECT BELONGING TO FORD), HOWEVER NOT THE CAS…"~55,000 mi, complaint #1156459
    • "ALARM AND DASH ICON WARN DRIVER TO SHIFT INTO PARK. I PULL OFF THE ROAD AND SHIFT INTO PARK WITH NO PROBLEM APPARENT IN THE SHIFT OR TRANSMISSION. THIS ALARM IS RECURRENT MOSTLY WHEN MOVING ON THE ROADWAY AND OCCASIONALLY WHEN CAR IS STILL. THIS PROBLEM ACC…"~58,400 mi, complaint #1098589
    • "I HAVE HAD MY POWER STEERING FAIL 4 TIMES IN THE LAST YEAR. MOST RECENTLY, I HAD THE WHOLE SYSTEM REPLACED WHILE OUT OF STATE ON VACATION. THE VEHICLE IS EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. THIS COULD CAUSE A SERIOUS ACCIDENT."~161,000 mi, complaint #1498004
  13. #13

    wiring harness

    5 unsafe, 4 annoyance

    9
    incidents

    Commonly reported, insufficient mileage data - n=12, median 69,000 mi, no reliable range below 25 reports.

    • "FRONT WIPER SWITCH IS IN THE OFF POSITION AND WIPERS ARE STILL RUNNING. *TR"~24,500 mi, complaint #952582
    • "THE CAR ALARM GOES OFF AT RANDOM TIMES AT NIGHT."~32,000 mi, complaint #1582984
    • "THE BATTERY WAS GOING DEAD WHEN VEHICLE LEFT OFF AND PARKED OVERNIGHT. THE GEAR SHIFT IS NOT COMMUNICATING THAT THE VEHICLE IS IN PARK AND THE DISPLAYS WOULD COME ON AND DRAIN THE BATTERY OVERNIGHT. THE ERROR WAS MIS-DIAGNOSED AND A NEW BATTERY WAS PURCHASED…"~69,000 mi, complaint #1134381
    • "SEE ATTACHED DOCUMENT POST TO FORD. OUR PROBLEMS HAVE BEEN ONGOING FOR A FEW MONTHS....ONE REPAIR AFTER ANOTHER. I HAVE NOTED THE DATE OF THE "UNABLE TO TURN OFF LIGHTS"ISSUE BUT HAVE DOCUMENTATION FOR ALL REPAIRS THIS YEAR."~97,000 mi, complaint #1331037
    • "BATTERY DRAINS DUE TO SOME LIGHTS STAYING ON AS WELL AS DRIVER DOOR AJAR LIGHT STAYING ON, ALTHOUGH ALL DOORS ARE SHUT. THESE ISSUES HAPPEND THUS FAR WHEN TRYING TO PARK THE VEHICLE AND WHEN ENTERING TO DRIVE. THE LIGHT WILL STAY ON DURING DRIVING."~136,588 mi, complaint #1371191
  14. #14

    transmission automatic

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "PURCHASED THIS CAR BRAND NEW. THE TRANSMISSION HAS BEEN A PROBLEM FROM THE START. DRIVING UNDER NORMAL, DRY CONDITIONS WHEN THROTTLE IS DECELERATED AND THEN A SLIGHT PAUSE BEFORE ACCELERATION THE CAR SLAMS HARD INTO GEAR WHEN YOU BEGIN TO THROTTLE AGAIN. THE F…"~2,500 mi, complaint #933841
    • "VEHICLE EXPERIENCES EXTREMELY HARD TRANSMISSION SHIFTS. WHEN SLOWING DOWN AND GOING TO SPEED BACK UP, TRANSMISSION APPEARS TO SHIFT INTO WRONG GEAR CAUSING VEHICLE TO BANG HARD THEN SHIFT INTO CORRECT GEAR TO THE POINT THE ENTIRE VEHICLE SHAKES/FEELS LIKE YOU…"~10,000 mi, complaint #981319
    • "The contact owns a 2012 Ford Edge. The contact stated after parking the vehicle, the “Shift to Park” message was displayed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the gear selector lever to be replaced. The vehicl…"~27,865 mi, complaint #1901975
    • "I PURCHASED MY LOW MILEAGE EDGE FROM LOCAL FORD DEALER. EXPERIENCING PERIODIC ISSUE WITH CAR TRANSMISSION LAG OR JERKING WHEN ACCELERATING FROM STOP, AS AT A STOP SIGN OR PULLING OUT OF PARKING LOTS. TOOK TO DEALER SEVERAL TIMES, THEY CAN'T DUPLICATE ISSUE,…"~65,000 mi, complaint #1276778
    • "WHEN DRIVING CAR TRANSMISSION RANDOMLY GOES INTO NEUTRAL AND WHEN YOU GIVE IT GAS IT WILL NOT GO. THIS IS VERY DANGEROUS. ONE COULD GET HIT AND KILLED. I CHECKED WITH FORD AND THERE IS NO RECALL YOUTUBE SHOWS ISSUES W/THIS"~444,479 mi, complaint #1514724
  15. #15

    hv system fault reduced power

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THREE TIMES IN TWO WEEK EXPERIENCED SUDDEN LOSS OF POWER ALL IN MOTION. THIRD TIME I WAS ON THE FREEWAY RAMP. COASTED/LIMPED TO HARD SHOULDER. AS TWICE BEFORE THE WRENCH ICON APPEARED ON PANEL ALONG WITH '"AWD OFF". TURNED OFF ENGINE, WAITED A MINUTE, AND REST…"~43,000 mi, complaint #1256403
    • "I WAS DRIVING IN RUSH HOUR TRAFFIC IN THE FAR LEFT LANE WHEN MY CAR SUDDENLY AND WITHOUT WARNING LOST ALL FORWARD MOMENTUM. A WRENCH LIGHT CAME ON AND IT IMMEDIATELY SLOWED TO ABOUT 1 MPH. I HAD TO CROSS FOUR LANES OF TRAFFIC AND WAS ABLE TO COME TO A STOP S…"~52,000 mi, complaint #1213105
    • "I WAS DRIVING ON A BUSY, CITY STREET AT APPROXIMATELY 30MPH WHEN MY 2012 FORD EDGE SPORT LOST POWER AND THE "WRENCH" WARNING LIGHT CAME ON. I HAD TO CAREFULLY MOVE TOWARDS THE RIGHT LANE AND WAS ABLE TO COAST INTO THE PARKING LOT OF A CONVENIENCE STORE. I TURN…"~54,000 mi, complaint #1413257
  16. #16

    lighting interior

    3 unsafe, 3 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "DOOR JAR LIGHT ON DASH WILL NOT GO OUT LEFT REAR."~21,000 mi, complaint #1266918
    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHT AND COMPASS MALFUNCTIONED. THE INTERIOR LIGHTS FAILED TO TURN OFF WHEN THE VEHICLE WAS SHUT OFF AND DOOR WERE CLOSED. AS A RESULT, THE FAILURE CAUSED THE BATTERY TO BE COMPLETE…"~37,173 mi, complaint #1105811
    • "DRIVER SIDE DOOR AJAR LITE REMAINS ON EVEN IF DOOR CLOSED SECURELY. DOOR AJAR LIGHT AND SIGNAL REMAINS O WHEN CAR MOVING OR STATIONARY. IN SOME CASES WHEN DOOR AJAR SIGNAL ON THE INTERIOR LIGHT REMAIN ON AND DO NOT GO OUT IN 1 MINUTE AS NORMAL."~52,000 mi, complaint #1294797
    • "INTERIOR LIGHTING AND REVIEW MIRRORS LIGHTING. THIS VEHICLE LIGHTING STAYS ON FOR AND EXTENDED PERIOD OF TIME AFTER THE VEHICLE HAS BEEN PARKED AND REMOVED THE KEYS FROM THE IGNITION. THERE ARE TIMES WHEN THE LNTERIOR LIGHTS WILL BE ON WHEN PARKED OR IN A S…"~62,000 mi, complaint #1440495
    • "WHEN I AM DRIVING TO WORK AT 5:00 AM DOWN THE INTERSTATE MY INTERIOR LIGHTS WILL JUST COME ON. MY EDGE HAS INTERIOR LIGHTS THAT WON'T GO OFF DOOR AJAR IS ON THE DASHBOARD. LATE AT NIGHT WHEN MY CAR IS NOT IN MOTION AND MY LIGHTS JUST TURN ON MY HOME SECURITY S…"~260,000 mi, complaint #1555645
  17. #17

    other

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE OFF POSITION, A FIRE IGNITED UNDER THE FRONT HOOD OF THE VEHICLE. THE DRIVER AND FRONT PASSENGER EXITED THE VEHICLE AND THE VEHICLE WAS ENGULFED IN FLAMES. THE F…"~30,000 mi, complaint #1241103
    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THAT THE VEHICLE FAILED TO RECOGNIZED THAT IT WAS IN THE PARK POSITION AND AS A RESULT, IT PREVENTED THE SEATS FROM RECLINING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THA…"~40,000 mi, complaint #1019271
    • "VEHICLE HAS ROLLED OFF IN PARK AND DID DAMAGE TO VEHICLE THE FIRST TIME. THIS WAS WHEN IT CROSSED THE HIGHWAY AND LANDED IN CREEK.WHEN I HAD IT REPAIRED I WAS TOLD IT PROBABLY HAPPENED WITH PREVIOUS OWNER BECAUSE IT HAD AN AFTERMARKET FRONT BUMPER ON IT. I W…"~44,000 mi, complaint #1285967
    • "PULLED OVER IN EMERGENCY LANE ON HIGHWAY 3 MILES FROM HOME. STOPPED CAR AND PLACED GEAR SHIFT IN PARK POSITION AND SET FLASHERS. ON GETTING OUT OF CAR NOTED CAR WAS MOVING FORWARD. RECHECKED TO SEE IF GEAR SHIFT WAS IN PARK WHICH WAS CONFIRMED BY PASSENGER. DR…"~45,970 mi, complaint #1521875
    • "THERE ARE NO CARE SEAT BASE BRACKETS IN THE BACK SEAT OF MY VEHICLE. AS OF 2002 A LAW WAS PASSED THAT ALL VEHICLES MUST HAVE THIS. I HAVE A GRANDCHILD NOW AND I NEED THESE BRACKETS FOE SAFTEY."~130,000 mi, complaint #1596805
  18. #18

    sunroof

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "DRIVING HOME ON 78 FROM JULIAN AND HEARD A LOUD POP PULLED OVER TO THE SIDE OF THE ROAD AND SAW THAT THE SUNROOF OVER THE BACK SEAT HAD EXPLODED. LUCKILY THE GRAND KIDS WEREN'T THE BACK SEAT THE GLASS STAY INTACT. TOOK THE CAR TO HELLER FORD WHERE WE BOTH IT…"~16,700 mi, complaint #1024441
    • "I WAS ON THE FREEWAY WITH THE PANORAMIC VISTA SCREEN HALF OPEN, WHEN THE PLASTIC CLIPS BROKE(PARTS THAT MOVE THE SCREEN OPEN/CLOSE) THE VISTA SCREEN SLAMMED BACK AS FAR AS IT COULD GO, FOR A SECOND I THOUGHT THE ENTIRE GLASS HAD BROKEN AND I WAS IN FOR A WORLD…"~48,000 mi, complaint #1436965
    • "2012 FORD EDGE LIMITED: DRIVING DOWN THE DIVIDED HIGHWAY AT ABOUT 65 MPH, WITH NO VEHICLES IN FRONT/NEXT TO/ OR BEHIND ME, THE PANORAMIC SUNROOF EXPLODED AND SHATTERED. THIS WAS NOT DUE TO ANY IMPACT OR COLLISION OF ANY TYPE, TO INCLUDE DEBRIS, FLYING PEBBLES…"~70,900 mi, complaint #1281217
    • "I WAS DRIVING SLOWLY DOWN A STREET AT ABOUT 20-30 MPH AND TRIED TO CLOSE MY SUNROOF AND THE PLASTIC THAT HOLDS IT INTO THE MOVING TRACK BROKE OFF LEAVING IT STUCK IN THE OPEN POSITION. I TOOK IT TO FORD THINKING THAT SINCE THERE HAVE BEEN MULTIPLE ISSUES WITH…"~75,000 mi, complaint #1564863
    • "THIS COMPLAINT IS REGARDING THE VISTA PANORAMA SUNROOF. WHILE TRYING TO CLOSE MY SUNROOF, I STARTED HEARING LOUD POPPING SOUNDS. I HAD TO TAKE MY CAR TO A MECHANIC TO GET THE SUNROOF CLOSED. I WAS LATER INFORMED THAT THE CLIPS ON THE GUIDES WERE BOTH BROKEN. N…"~92,000 mi, complaint #1739831
  19. #19

    driveshaft axle cv

    1 stranded, 4 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD MAKE A LOUD POPPING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN TOLD THE CONTACT THAT THEY COULD NOT LOCATE A FAILURE. IN ADDIT…"~60,000 mi, complaint #1308848
    • "WHILE DRIVING I LOSE POWER AND CAN NO LONGER ACCELERATE. THE PROBLEM IS THAT THE HALFSHAFT RETENTION CIRCLIP MAY NOT HAVE BEEN PROPERLY INSTALLED. AS A RESULT THE HALFSHAFT MAY MOVE OUTWARD AND DISENGAGE FROM THE LINKSHAFT WHILE DRIVING AND WITHOUT WARNING. IF…"~87,500 mi, complaint #1481621
    • "WHILE DRIVING, THE VEHICLE STOPPED PULLING. THE MOTOR WAS STILL RUNNING AND STARTED VIBRATING. TURNED OFF THE CAR AND THEN RESTARTED IT. IT FELT LIKE THE CAR WAS IN NEUTRAL. I HAVE SEEN THE RECALL ON THE HALFSHAFT DISENGAGEMENT AND AM NOT SURE IF MY CAR HAS HA…"~93,000 mi, complaint #1261712
    • "TAKATA RECALL. MY VEHICLE IS EXPERINCEING THE SAME THING LISTED IN RECALL #14V393000 FOR THE SAME YEAR, MAKE, AND MODEL OF MY VEHICLE. HOWEVER MY VIN DOES NOT MEET THE RECALL. THE HALFSHAFT AND LINKSHAFT BECOME DISENGAGED WHILE DRIVING AND POWER IS NO LONGER B…"~104,000 mi, complaint #1593654
  20. #20

    engine turbo supercharger

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. TOWN AND COUNTRY FORD NASHVILLE ([REDACTED ADDRESS], MADISON, TN) WAS CONTACTED…"~83,000 mi, complaint #1483073
    • "6/24/16 TOOK CAR TO DEALER FOR CHECK ENGINE LIGHT. REPAIR $329. INDICATED PURGE VALVE STUCK OPEN AT TIMES. 6/30/16 CHECK ENGINE LIGHT AGAIN. INDICATED UNDER BOOST....REPLACED WASTE GATE VACUUM SENSOR. $307. RETURNED TO DEALER AGAIN FOR CHECK ENGINE LIGHT DUE T…"~95,000 mi, complaint #1309100
    • "MY CHECK ENGINE LIGHT IS ON, SHOWS CODE P0299 WHICH REFERS TO AN UNDERBOOST CONDITION WITH THE TURBO OR SUPERCHARGER SYSTEM. MY MECHANIC SPOKE TO A DEALERSHIP WHO STATED THEY'VE PUT 3 PARTS IN THE VEHICLE THEY HAVE IN THE SHOP AND ITS STILL NOT FIXED. SOUNDS…"~117,000 mi, complaint #1405390
    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE TURBO CHARGER FAILED WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL CLARK FORD ([REDACTED ADDRESS] 200, YULEE, FL 32097) AND WAS DIAGNOSED THAT A NEW C…"~125,000 mi, complaint #1697018
  21. #21

    acceleration loss or hesitation

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "2012 FORD EDGE RAPIDLY LOSES ACCELERATION AND COMES TO A STOP. THE ENGINE REMAINS RUNNING, BUT THE ACCELERATOR WILL NOT INCREASE SPEED. IT CAUSES A SERIOUS SAFETY HAZARD AS THE CAR WILL GO FROM 60 TO ZERO IN SECONDS. DRIVER MUST FIND A SAFE PLACE TO PULL OV…"~50,000 mi, complaint #1420063
    • "WHILE DRIVING, THE CHECK ENGINE LIGHT ILLUMINATES ALONG WITH A SUDDEN LOSS OF POWER INDICATING "LIMP" MODE HAS BEEN ENTERED. POWER OFF THE CAR FOLLOWED BY RESTART SEEMS TO CLEAR THE CODE AND ALLOW NORMAL OPERATION WITH GOOD ENGINE POWER. ELECTRONIC THROTTLE BO…"~56,520 mi, complaint #1410302
  22. #22

    brake pads and rotors

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THE BRAKE ROTORS ARE CAUSING THE VEHICLE TO VIBRATE WHEN APPLYING THE BRAKE AT MODERATE SPEEDS."~24,900 mi, complaint #1189095
    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT ONE SIDE OF THE BRAKE CALIBER EMITTED MORE PRESSURE THAN THE OTHER, WHICH CAUSED THE BRAKE PADS AND ROTORS TO WEAR OVER TIME. THE CONTACT PREVIOUSLY REPLACED THE SAME PARTS TWICE. THE CONTACT TOOK…"~100,000 mi, complaint #1620808
  23. #23

    engine internal

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "RETENTION CIRCLIP CAUSING LOSS OF POWER 2.0L ECOBOOST ENGINE"~35,000 mi, complaint #1485094
    • "THERE SHOULD BE A RECALL ON THE HARMONIC BALANCE ON THE 2012 FORD. THE PART IS OUT OF STOCK AND BACKORDERED EVERY WHERE."~205,000 mi, complaint #1701232
  24. #24

    glass and windshield

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WINDSHIELD CRACKED WHILE CAR WAS PARKED. NO EVIDENCE OF IMPACT WAS NOTED. CRACK STARTED IN LOWER DRIVER'S SIDE CORNER AND QUICKLY SPREAD ACROSS WINDSHIELD. *TR"~20,200 mi, complaint #942304
    • "DURING THE NIGHT ON 9/25/2012, THE WINDSHIELD SPONTANEOUSLY CRACKED FROM THE LOWER DRIVER'S SIDE CORNER EXTENDING DIAGONALLY TOWARD THE CENTER OF THE WINDOW. THE WINDOW WAS REPLACED BY THE DEALER. ON 7/2/12 SAME TYPE OF CRACK APPEARED ON DRIVER SIDE IN NEW WIN…"~20,217 mi, complaint #996920
    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ENTIRE BACK PANEL OF THE PANORAMIC VISTA SUNROOF EXPLODED FOR NO REASON. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE ENTIRE REAR PANEL S…"~36,000 mi, complaint #996927
    • "WHILE DRIVING AT LESS THAN THE POSTED SPEED LIMIT, WE HEARD AN EXPLOSION FROM ON TOP OF THE VEHICLE. SAW GLASS PIECES SLIDING OFF ROOF. UPON VISUAL INSPECTION WE SAW THE VISTA SUNROOF HAD EXPLODED. THE GLASS EXPLODED ALONG THE PERIMETER OF THE RETRACTABLE SUN…"~41,185 mi, complaint #1112357
  25. #25

    instrument cluster

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR CHIME MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE LIGHTING ON THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER…"~30,000 mi, complaint #1147815
    • "THE "DOOR AJAR" LIGHT LOCATED ON THE INSTRUMENT CLUSTER STAYS ON ALL OF THE TIME EVEN WHEN ALL DOORS ARE CLOSED AND FULLY LATCHED. WHEN THE LIGHT IS ILLUMINATED CONTINUOUSLY, THE VEHICLE DOORS WILL NOT LOCK WHICH IS A SERIOUS SAFETY ISSUE. WHEN THE VEHICLE IS…"~30,000 mi, complaint #1335572
    • "INSTRUMENT PANEL CONTINUOUSLY REPORTS DRIVER'S DOOR IS AJAR WHEN IT IS CLOSED. THIS PREVENTS THE DOORS FROM LOCKING (CAN'T PREVENT CHILDREN FROM OPENING DOORS WHILE VEHICLE IS IN MOTION). ALSO, THIS CAUSES THE INSTRUMENT PANEL TO CONTINUOUSLY ASK THE DRIVER…"~39,100 mi, complaint #1121503
  26. #26

    key fob and immobilizer

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "MY 14 MONTH OLD, 2012 FORD EDGE, HAS HAD NUMEROUS ISSUES, SOME VERY SERIOUS! FROM THE BEGINNING, I HAVE HAD ISSUES WITH THE SYNC SYSTEM, THE NAVIGATION SYSTEM, AND CONTROLLING THE TEMPERATURE. THEY HAVE HAD TO "UPDATE" MY SYNC SYSTEM MORE THAN ONCE. I FREQUEN…"~3,000 mi, complaint #1002495
    • "1. WHEN VEHICLE PLACED IN PARK, P INDICATOR DOES NOT ILLUMINATE AND WHEN DOOR IS OPENED AN AUDIBLE ALARM IS SOUNDED AND A VISISBLE ALARM COMES UP ON THE GUAGES SAYING TO PLACE VEHICLE IN PARK. 2. WHEN PUTTING VEHICLE IN REVERSE, SONY DISPLAY GOES BLACKS AND…"~55,000 mi, complaint #1558568
  27. #27

    adas collision warning

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "FREQUENTLY A WARNING LIGHT WILL COME ON STATING THAT THE COLLISION WARNING CENSOR IS BLOCKED. AS A RESULT THE CRUISE CONTROL WILL NOT WORK AND THE COLLISION WARNING FEATURE IS ALSO NOT WORKING. BY PRESSING AN 'OK' BUTTON THE WARNING LIGHT GOES AWAY AND THE S…"~42,000 mi, complaint #1329950
  28. #28

    engine cooling

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "VEHICLE DISPLAYS A WARNING "VEHICLE COOLANT OVER TEMPERATURE" THE VEHICLE HAD BEEN INSPECTED TWICE AND THE TECHNICIANS CLAIMED NOT TO HAVE BEEN ABLE REPRODUCE THE ERROR AND ALSO CLAIMED THAT THE COMPUTER WAS NOT "SPITTING" OUT ANY ERRORS. THE MESSAGE DISPLAY…"~58,919 mi, complaint #1507736
    • "The contact owns a 2012 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed and accelerating, the heater operated then became inoperable. No warning light was illuminated. The vehicle was taken to an independent mechanic to be…"~172,000 mi, complaint #1850547
  29. #29

    engine oil consumption

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "DRIVING FROM COLUMBUS, OHIO TO LOUISVILLE, KY I WAS STUCK IN SLOW MOVING TRAFFIC DUE TO AN ACCIDENT ON INTERSTATE 71 AT EXIT 14. WHILE CREEPING ALONG, MY EDGE LOW OIL PRESSURE INDICATOR LIGHT CAME ON AND THE ENGINE CUT OFF LEAVING THE VEHICLE WITHOUT POWER -…"~34,200 mi, complaint #1059109
    • "WHILE DRIVING THE VEHICLE SENSOR STAYING "LOW ENGINE OIL PRESSURE" APPEARED ON THE DASH, WHILE AT TREE SAME TIME THE LIGHTS FLICKERED, THE VEHICLE DIED COMPLETELY, AND TGE STEERING WHEEL LOCKED IN PLACE MAKING IT IMPOSSIBLE TO STEER THE VEHICLE OFF THE MAIN R…"~85,000 mi, complaint #1552577
    • "CAR STARTS TO IDLE ROUGH PRIMARILY WHILE APPROACHING/SITTING AT STOP LIGHTS THOUGH HAS HAPPENED WHILE IN MOTION. IT STARTS TO SHAKE BEFORE LOW ENGINE OIL PRESSURE LIGHT AND/OR SERVICE ENGINE LIGHT COMES ON. CAR THEN "FREEZES" AS CAN'T STEER, CAN'T GO FORWARD O…"~103,000 mi, complaint #1633147
  30. #30

    fuel injector

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2012 Ford Edge. The contact stated while driving 45 MPH, the vehicle started shaking and depressing with the accelerator pedal being depressed; however, the vehicle failed to accelerate as designed. The contact stated that the check engine w…"~179,000 mi, complaint #1823662
  31. #31

    heater core and blower

    1 unsafe, 1 broken, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BLOWER MOTOR QUIT. IT'S NOT THE FUSE. VEHICLE WAS STATIONARY AND JUST STARTED. *TR"~112,000 mi, complaint #1662826
    • "HEATING PROBLEM, HEAT ON DRIVER SIDE IN CAR THE PASS. SIDE BLOWING OUT COLD AIR."~135,000 mi, complaint #1516652
  32. #32

    infotainment head unit

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY FORD TOUCH SCREEN WONT WORK. ONLY 22,500 MILES"~22,500 mi, complaint #1218101
    • "SYNC INTERMITTENTLY SHUTS DOWN SOMETIMES FOR DAYS AT A TIME. WHEN SYNC SHUTS DOWN, THE BACK-UP CAMERA IS NON-FUNCTIONING WHICH ELIMINATES SAFE BACKING. THERE IS NO WAY TO SEE SMALL PEOPLE OR ITEMS THAT MIGHT BE DIRECTLY BEHIND THE VEHICLE....VERY DANGEROUS!!!"~60,000 mi, complaint #1272392
  33. #33

    evap system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "FUEL NOZZLE INLET SET A MIL LIGHT CODE FOR FUEL VAPOR SEEPAGE. THIS IS THE CAPLESS FUEL SYSTEM. THIS CHECK ENGINE LIGHT HAS BEEN ON EVER SINCE. ANY TYPE OF IGNITION SOURCE GOES NEAR THE FUEL DOOR WILL IGNITE THE VEHICLE INTO FLAMES. *TR"~43,146 mi, complaint #1170159
    • "I WAS HAVING AN ENGINE LIGHT COME ON INTERMITTENTLY SOMETIMES EVEN JUST AFTER MY VEHICLE HAD BEEN IN FOR WARRANTY WORK. IT WOULD SOMETIMES EVEN MAKE A STALLING ENGINE SOUND WHEN I FILLED THE TANK WITH GAS. WITH THE LIGHT ON ONE OF THESE OCCASIONS I TOOK IT TO…"~130,000 mi, complaint #1529583
  34. #34

    fuel pump

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHEN ATTEMPTING TO ACCELERATE AFTER TURNING ONTO A STATE HIGHWAY, THE VEHICLE WOULD NOT ACCELERATE. IT TOOK 1-2 MINUTES TO ACCELERATE TO 30 MPH AND THE VEHICLE WOULD NOT REACH SPEEDS ABOVE 30 MPH. THIS WAS EXTREMELY DANGEROUS AS I WAS IN TRAFFIC GOING 60-70 MP…"~31,000 mi, complaint #1103164
    • "DRIVING ON US HIGHWAY 27, 65 MPH AT NIGHT. CAR JUST STOPPED DEAD ON THE ROAD, NO WARNING, PLENTY OF GAS. I COULD HAVE BEEN KILLED! HAD IT TOWED TO FORD DEALER WAS TOLD IT WAS THE FUEL PUMP. I SEARCHED THE INTERNET AND FOUND FOR MY YEAR,MAKE AND MODEL A RECA…"~70,000 mi, complaint #1667940
  35. #35

    lighting exterior

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I JUST BOUGHT THIS 2012 FORD EDGE. IT WORKED FINE AT THE DEALER. NOW AFTER II GET IT HOME, THE LIGHTS WILL NOT GO OFF AND THE CAR BATTERY DIED. I THOUGHT IT WAS AN OLD BATTERY. BOUGHT A NEW ONE. THEN I NOTICED THE DOOR LIGHT WOULDN'T GO OFF. NOW I HAVE A CAR…"~41,000 mi, complaint #1450060
    • "HEADLIGHTS HAVE BURNED OUT 3 TIMES IN THE PAST 2 YEARS. BOTH HEADLIGHTS BURN OUT. BOTH HIGH AND LOW BEAMS BURN OUT AT THE SAME TIME. BOTH HEADLIGHTS WERE REPLACED WITHIN 3 MONTHS AND 1 HAS ALREADY BURNED OUT. THE DEALER IS RECOMMENDING REPLACEMENT OF BOTH ASSE…"~120,000 mi, complaint #1726755
  36. #36

    seat mechanism

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2012 FORD EDGE. CONSUMER STATES PROBLEMS WITH VEHICLE HEAD REST *TGW THE CONSUMER STATED FORWARD TILTED HEAD RESTS PRODUCE A LOT OF NECK PAIN WHICH MAY FORCE CONSUMERS TO LOOK FOR DIFFERENT ALTERNATIVES THAT MAY ALTER SAFETY SPECIFICATIONS. THE CONSUMER IS LO…"complaint #907697
    • "2012 FORD EDGE. CONSUMER STATES PROBLEM WITH MEMORY SEAT FUNCTION *TGW THE CONSUMER STATED THE SEAT SUDDENLY MOVED FORWARD. SEVERAL DAYS LATER, IT HAPPENED AGAIN. FINALLY, HE WAS ABLE TO GET THE MEMORY FUNCTION TO SET WITHOUT ANY PROBLEM. *JB"complaint #946305
  37. #37

    seatbelt and pretensioner

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT DID NOT RETRACT AND DID NOT MAKE IT TO THE PRETENSIONER. THE VEHICLE WAS DRIVEN TO FUTURE FORD OF SACRAMENTO ([REDACTED ADDRESS], SACRAMENTO, CA 95841) WHERE IT WAS DETERMINE…"~9,485 mi, complaint #1621033
    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT PINNED THE PASSENGER TO THE SEAT IF THERE WAS TOO MUCH MOVEMENT. THE PASSENGER HAD TO DISCONNECT THE SEAT BELT AND RECONNECT IT IN ORDER FOR THE SEAT BELT TO FUNC…"~15,000 mi, complaint #927035
  38. #38

    steering rack mechanical

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • " TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN ADDITION, THE VEHICLE WAS SHIFTED INTO NEUTRAL CAUSING THE VEHICLE TO SWERVE RIGHT AND HOPPED I…"~80,000 mi, complaint #1372002
    • "The contact owns a 2012 Ford Edge. The contact stated that while starting the vehicle, the steering wheel was inoperable. The power steering assist warning light was illuminated, and the message was displayed. The vehicle was towed to an independent mechanic w…"~130,000 mi, complaint #1867020
  39. #39

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAD 2 ACCIDENTS SO FAR. LOST COMPLETE CONTROL OF THE VEHICLE. BOTH TIMES THE PIRELLI TIRES BLEW OUT OF THE SIDEWALLS. MAJOR DAMAGE. ALMOST GOT KILLED. *TR"~11,000 mi, complaint #1010376
    • "HAVE A 2012 FORD EDGE SPORT WITH PIRELLI 22" SCORPION ZERO TIRES WHICH CAME STOCK ON THE VEHICLE. I HAVE HAD 3 SIDE WALL BLOW OUTS CAUSING TIRE FAILURE. I DO NOT UNDERSTAND WHY A RECALL HAS YET TO BE ISSUED SEEMS TO BE A PROBLEM WITH OTHER VEHICLES WITH THESE…"~25,015 mi, complaint #983114
  40. #40

    transfer case awd

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ON MULTIPLE OCCASIONS WHILE DRIVING BETWEEN THE SPEEDS OF 25MPH AND 80MPH ON EUROPEAN ROADS/HIGHWAYS THE CAR LOSES ABILITY TO ACCELERATE REGARDLESS OF PRESSURE ON GAS PEDAL. I HAD TO PULL OVER, LUCKILY AVOIDING CARS AND POSSIBLE COLLISIONS. CAR DISPLAYED YELLO…"~30,000 mi, complaint #1080716
    • "LEAKING (PTU) POWER TRANSFER UNIT ON 2012 FORD EDGE WITH 49,032 MILES ON IT. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS PROBLEM AND FORD WILL NOT REFUND THE CUSTOMER UNTIL IT IS DECIDED THAT IT SHOULD BECOME A RECALL. EVEN THE LOCAL DEALERSHIP RECOMMENDED THAT F…"~49,032 mi, complaint #1625886
  41. #41

    ac compressor and refrigerant

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE AIR CONDITIONING UNIT WAS ACTIVATED, THERE WAS A WHITE, POWDERY SUBSTANCE BEING EMITTED FROM THE VENTILATION. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FIVE TIMES BUT THEY WERE UNABLE TO…"~13,000 mi, complaint #954604
  42. #42

    alignment and pull

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "REAR RIGHT WHEEL MAKES BOUNCING NOICE WHEN DRIVING AND STEERING WHEEL STAYS TO THE RIGHT. WHEN BACK IN AND REAR IN GOES TO THE RIGHT. HAVE TAKEN CAR TO TWO DIFFERENT FORD DEALERSHIPS AND THEY CHARGE ME FOR ALIGNMENT AND SHOCK IN BACK AND CAR STILL A DANGER WHE…"~100,000 mi, complaint #1551130
  43. #43

    battery and charging

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 30 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BATTERY AND THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE…"~22,000 mi, complaint #1175114
  44. #44

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE PLACING THE VEHICLE IN PARK AND EXITING THE VEHICLE, IT ROLLED DOWNHILL ACROSS THE STREET AND STRUCK A TREE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT REGISTER THAT IT WAS IN PARK. THE VEHICLE HAD TO BE RESTARTE…"~68,000 mi, complaint #1274157
  45. #45

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TRACTION CONTROL ACTIVATES FOR NO REASON ( DRY WEATHER). RESULTING IN TOTAL LOSS OF POWER AT EXPRESS WAY SPEEDS. IT WILL DEACTIVATE AR SOME POINT BUT RECYCLES SEVERAL TIMES.. ONCE CAR IS PARKED AND TURNED OFF CLEARS IT SELF.. FO D CAN NOT FIND OUT WHY THIS H…"~34,000 mi, complaint #1254055
  46. #46

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DURING COLD WEATHER, WHEN I START THE CAR IT HAS A HIGH PITCHED WHINING SOUND WITH LOSS OF POWER STEERING AND THE CAR BECOMES VERY DIFFICULT TO STEER WHILE PULLING OUT OF PARKING SPOT. CAR CONTINUES WITH WHINING SOUND FOR APPROXIMATELY 15-20 MINUTES UNTIL FUL…"~70,000 mi, complaint #1252159
  47. #47

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO VEHICLE HAS A COMPUTER GLITCH CAUSING THE TAIL GATE TO RAISE WITHOUT WARNING. *SMD THE CONSUMER STATED THE LAST TIME THE TAILGATE WENT UP, SHE WAS BACKING OUT OF THE GARAGE AND IT STRUCK THE CONCRETE BARRIER HEA…"complaint #1049428
  48. #48

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE WHEEL BEARING CAN BE HEARD HUMMING FROM THE DRIVER SIDE REAR WHEEL. A PREVIOUS BEARING HAS BEEN REPLACED ON THE REAR PASSENGER SIDE FOR THE SAME REASON. THE BEARING IS WEARING OUT AND RUBBING, CREATING EXCESSIVE FRICTION."~84,000 mi, complaint #1455276

NHTSA investigations

Search NHTSA's own recall and complaint database for FORD EDGE directly.