2009 DODGE JOURNEY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    brake pads and rotors

    2 stranded, 173 unsafe, 20 broken, 4 annoyance

    199
    incidents
    Typical range: 16,000–35,000 mi

    Median 21,000 mi, based on 266 reports (11% had no usable mileage)

    • "WE HAVE REPLACED THE BRAKES AND ROTORS 5 TIMES IN MY 2009 DODGE JOURNEY WITH ONLY 48,000 MILES. DODGE REFUSES TO HELP OR ADMIT ANY FAULT . THE CAR SHAKES SO BAD WHEN BRAKING IT FEELS AS IF IT'S GOING TO FALL APART, THIS IS EXTREMELY SCARY. *TR"~2,800 mi, complaint #891522
    • "MY FRONT BRAKES WENT OUT AT 16,000 MILES 6 MONTHS AGO. I HAD TO REPLACE THE BRAKE PADS AND ROTORS. NOW AT 23,000 MILES MY REAR BREAKS HAVE GONE OUT (NO PRIOR WARNING, JUST ALL OF A SUDDEN CONSTANT SQUEALING WHEN I DRIVE) AND I'VE BEEN TOLD I AGAIN HAVE TO PAY…"~16,343 mi, complaint #862362
    • "I PURCHASED A 2009 DODGE JOURNEY. AT 22,000 MILES THE BRAKES FAILED. THE FRONT BRAKE PADS HAD COMPLETELY WORN TO THE METAL. THE ROTORS WHERE GOUGED TERRIBLY. THE REAR WERE OK?...THE DEALER STATED "THEY MUST BE USING SOFT PADS"????....UNSAFE TO DRIVE, BRAKE…"~22,000 mi, complaint #726864
    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY.THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, HE HEARD A GRINDING NOISE WHILE ATTEMPTING TO SLOW DOWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH THE REAR AND FRONT SUSPENSION WERE REPLACED.…"~31,000 mi, complaint #826267
    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE TOOK HIS VEHICLE IN FOR AN OIL CHANGE AND THE MECHANIC STATED THAT THE FRONT PADS AND ROTORS NEEDED TO BE REPLACED EVEN THOUGH THE VEHICLE ONLY HAD 19,000 MILES ON IT. CHRYSLER WAS CONTACTED…"~190,000 mi, complaint #812015
  2. #2

    engine stall or no start

    37 stranded, 96 unsafe

    133
    incidents
    Typical range: 43,500–109,000 mi

    Median 70,000 mi, based on 185 reports (22% had no usable mileage)

    • "DODGE HAS NEVER SOLVED THE NO START PROBLEM THE DODGE JOURNEY HAS HAD. WE AND ALL THE OTHER OWNERS ARE UPSET THAT WE ARE SPENDING OUR MONEY ON TRYING TO FIX IT AND DODGE ISN'T. DODGE SAID THAT THEY WILL ONLY DO SOMETHING IF A RECALL IS ISSUED BY YOU PLEASE H…"~500 mi, complaint #1406353
    • "RANDOMLY, WHEN TRYING TO START THE CAR, THE ENGINE WILL MAKE A SINGULAR CLICK SOUND BUT WILL NOT TURN OVER. HOWEVER, MOST OF THE TIME, WHEN PUTTING THE CAR INTO NEUTRAL, IT WILL START. SOMETIMES IT WILL TAKE MULTIPLE TIMES OF PUTTING CAR IN NEUTRAL, BACK TO PA…"~50,000 mi, complaint #1596403
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE KEY FAILED TO TURN OVER IN ORDER TO RESTART THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER MORE THAN THREE TIMES DUE TO THE FA…"~75,000 mi, complaint #1174437
    • "CAR ALL OF A SUDDEN SHUTS OFF WHILE DRIVING DOWN THE STREET AT VARIOUS SPEEDS.35-70 STEERING WHEEL LOCKS, YOU HAVE VERY LITTLE CONTROL. VERY VERY DANGEROUS HAS BEEN HOOKED UP TO CERTIFIED AUTO SHOP DIAGNOSTIC COMPUTER ALL CODES COME BACK FINE AND THEY CAN NOT…"~109,000 mi, complaint #1099401
    • "SOMETHING WRONG WITH IT STATING AS SOMETIMES IT WON'T START. I REPLACED STARTER AND STILL SAME ISSUE, I HAVE TO PUR IT IN NEUTRAL AND TRY TO START IT AND EVENTUALLY IT DOES BUT IT SHOULDN'T BE THIS WAY ALSO IT STOP WORKING AS I WAS DRIVING GETTING READY TO MAK…"~190,000 mi, complaint #1711478
  3. #3

    starter

    35 stranded, 24 unsafe, 1 broken

    60
    incidents
    Typical range: 56,000–116,500 mi

    Median 90,000 mi, based on 69 reports (20% had no usable mileage)

    • "TIENE PROBLEMAS PARA ENCENDER AUNQUE TENGA BUENA CARGA DE ENERGA SU BATERIA, POR 6 VECES A PRESENTADO EL MISMO PROBLEMA. AL TRATAR DE ENCENDERLA NO ENCIENDE EL MOTOR, LA LUCES INTERNAS TIENEN POCO PODER Y LAS EXTERNAS TIENEN MUCHO PODER . , EL PANEL DE INSTRUM…"~7,200 mi, complaint #745965
    • "CAR WILL INTERMITTENTLY NOT START. ALL LIGHTS, WINDOWS, LOCKS, RADIO ETC STILL WORK, JUST "CLICKS" WHEN YOU TRY TO START IT. THIS HAS HAPPENED TOO MANY TIMES TO COUNT. TYPICALLY IT WILL START AFTER A FEW TRIES. BATTERY HAS BEEN REPLACED- THAT IS NOT THE PR…"~59,000 mi, complaint #1030430
    • "2009 DODGE JOURNEY. HAS AN INTERMITTENT STARTING ISSUE. CAR WILL GO WEEKS, EVEN MONTHS WITHOUT ANY PROBLEMS. THEN IT WILL FAIL TO OPERATE THE STARTER MOTOR. IF IT SITS FOR A FEW MINUTES OF HOURS, THE CAR WILL EVENTUALLY START. TAKEN TO LOCAL AUTO REPAIR…"~90,000 mi, complaint #1074786
    • "The contact owns a 2009 Dodge Journey. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The vehicle also failed to start up after receiving a jumpstart. The contact mentioned that the starter needed to be tampered…"~116,614 mi, complaint #1781327
    • "JUST REPLACED BATTERY. WAS WORKING AND STARTING FINE AFTER REPLACING FOR A FEW WEEKS. WENT TO WORK YESTERDAY MORNING AND LEFT FOR LUNCH WITH NO ISSUES. WENT TO START CAR TO RETURN TO WORK AFTER LUNCH AND WOULDN'T TURN OVER AT ALL. I WOULD TURN THE KEY AND…"~191,000 mi, complaint #1475429
  4. #4

    control module

    8 stranded, 42 unsafe, 1 annoyance

    51
    incidents
    Typical range: 80,500–137,500 mi

    Median 100,000 mi, based on 80 reports (18% had no usable mileage)

    • "APRIL 30, 2009 THE "IGNITION NODE MODULE" WENT OUT ON MY 2009 DODGE JOURNEY. AS OF TODAY I DO NOT HAVE MY CAR. I LIVE IN LOUISIANA AND MY CAR IS IN FT. WALTON, FLORIDA AT A LEE CHRYSLER DODGE. THERE WAS NO WARNING TO LET ME KNOW THIS WAS ABOUT TO HAPPEN. ME,…"~20,000 mi, complaint #719745
    • "AFTER STARTING UP THE VEHICLE, THE RADIO AND INFORMATION DISPLAY WILL NOT FUNCTION AT ALL. WHEN THE VEHICLE IS THEN SHUT OFF THE BATTERY WILL DRAIN RATHER QUICKLY( WITHIN 8 HOURS) AND KILL THE BATTERY. IF THE BATTERY IS DISCONNECTED AND THEN RECONNECTED THE RA…"~73,000 mi, complaint #1162390
    • "WHILE DRIVING ON THE FREEWAY @ ABOUT 70 MPH SUDDENLY THE STEERING LOCKED UP AND THERE WAS NO POWER. WHILE I WAS TRYING TO MERGE OVER TO THE SIDE OF THE FREEWAY( I HAD TO CROSS 3 LANE, I WAS ALMOST HIT BY MULTIPLE CARS. I HAD NO CONTROL OF THE CAR. I MANAGED T…"~100,000 mi, complaint #1095901
    • "LET IT BE NOTED THAT AFTER THE R03 RECALL ALL THE FOLLOWING ISSUES STARTED OCCURRING. FIRST INCIDENT: DRIVING ABOUT 30MPH EVERY LIGHT ON THE DASHBOARD EXCEPT THE ENGINE LIGHT ILLUMINATED, GAUGES SPUN AROUND AND BACK AND FORTH, THEN STOPPED ALL TOGETHER, THE RM…"~138,503 mi, complaint #1289471
    • "The contact owns a 2009 Dodge Journey. The contact stated while driving at an undisclosed speed, the engine seized. The vehicle was restarted and driven to the destination. The contact stated that the following day while attempting to start the vehicle, the ve…"~194,000 mi, complaint #2016222
  5. #5

    airbag system

    49 unsafe

    49
    incidents
    Typical range: 55,000–130,000 mi

    Median 103,000 mi, based on 75 reports (23% had no usable mileage)

    • "I WAS SITTING STOPPED IN RUSH HOUR TRAFFIC ON 06.17.[REDACTED ADDRESS] 270. A TRUCK TRAVELING AT APPROX 60 MPH HIT THE REAR OF THE JOURNEY . THE TRUCK REMAINED CONNECTED AND PUSHED THE JOURNEY FORWARD INTO 3 ADDITIONAL CARS AND ONE PICKUP TRUCK. MOST VEHICLE…"~640 mi, complaint #841252
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE, WHICH REMOVED THE ENTIRE FRONT END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED M…"~61,000 mi, complaint #1188261
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY THE CONTACT STATED THE THE SRS MODULE INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (EASTCHESTER CHRYSLER JEEP DODGE RAM, [REDACTED ADDRESS], BRONX, NY 10466) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED T…"~102,000 mi, complaint #1443038
    • "WHILE SITTING PARKED IN A PARKING SPACE WITH NO OTHER CARS OR PEOPLE AROUND; THE FRONT AIR BAGS DEPLOYED. THANKFULLY NO ONE WAS IN THE CAR, THE IGNITION WAS OFF, AND THE KEYS WERE IN MY HAND. CAR HAS BEEN AT CHRYSLER DEALERSHIP SINCE THAT DAY. SAID IT WO…"~130,000 mi, complaint #1087599
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE DRIVER'S SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG CLOCKSPRING WAS FAULTY. THE VEHICLE WAS REPAIRE…"~200,000 mi, complaint #1557931
  6. #6

    other

    14 unsafe, 1 broken, 29 annoyance

    44
    incidents

    Commonly reported, insufficient mileage data - n=16, median 21,000 mi, no reliable range below 25 reports.

    • "METAL RAILS FOR THE 2ND ROW SEATS ARE SHARP ON THE ENDS. MY CHILD HAS BUMPED HER FOOT ON THIS NUMEROUS TIMES AND HAS CUT OPEN HER TOE ON THIS RAIL. *TR"~700 mi, complaint #726102
    • "DO SOMETHING THIS HAS BEEN A SAFETY AND INCONVENIENCE PROBLEM FOR YEARS IT IS ALL OVER THE INTERNET AND YOU HAVE RECEIVED MANY COMPLAINTS"~2,000 mi, complaint #1472975
    • "PURCHASED 2009 DODGE JOURNEY IN SEPTEMBER. THE FIRST WEEKEND AFTER PURCHASING THE VEHICLE I LOADED MY CANOE ONTO THE ROOFRACK. ABOUT 45 MINUTES INTO THE TRIP THE ROOF RACK RIPPED OUT OF THE ROOF OF THE VEHICLE. LOST THE CANOE LUCKILY THERE WAS LITTLE TRAFFIC A…"~25,600 mi, complaint #823669
    • "I OWN A 2009 DODGE JOURNEY WITH 78,000 MILES THE CAR HAS BEEN GREAT. AT 60K MILES I NEEDED TO PURCHASE NEW TIRES, THE CAR HAS KUHMO 205 55 R19 TIRES, KUHMO IS THE ONLY MAKER OF THIS SIZE TIRE, AND THE TIRES ARE ON BACK ORDER INDEFINITELY!!! I WAS TOLD BY DODG…"~60,000 mi, complaint #828880
    • "DEALER, DENNIS DILLON DODGE IN NAMPA, ID. WON'T FIX OR ORDER PARTS NEEDED FOR THE RECALL ON MY VIN."~96,000 mi, complaint #1204141
  7. #7

    wiring harness

    2 stranded, 37 unsafe, 1 broken, 4 annoyance

    44
    incidents
    Typical range: 50,000–130,000 mi

    Median 89,000 mi, based on 51 reports (37% had no usable mileage)

    • "BOUGHT A 2009 DODGE JOURNEY SXT W/14,075 MILES-USED. OWNED LITTLE OVER MONTH-WE HAVE HAD 4 TIMES WHERE DRIVING AT NIGHT-SUDDENLY ALL INSTRUMENT PANEL LIGHTS COMES ON-HEADLIGHTS GO OFF-ENGINE KEEPS RUNNING. TO 'RESET' HAD TO TURN OFF CAR AND RESTART-ONE NIGHT T…"~15,560 mi, complaint #756280
    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE REGARDING THE FRONT DOOR WIRING HARNESS. SHE SCHEDULED HER APPOINTMENT FOR MARCH OF 2011 AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AN…"~50,000 mi, complaint #854701
    • "MULTIPLE BUTTONS ON THE DRIVERS SIDE DOOR PANEL SUDDENLY STOPPED WORKING (FRONT WINDOWS, SIDE MIRROR POSITIONING, AND LOCK/UNLOCK BUTTON) WITHOUT ANY TRAUMA/MANIPULATION EXCEPT FOR BACK WINDOWS BUTTONS WHICH STILL WORK. UPON FURTHER INVESTIGATION, NUMEROUS CO…"~82,000 mi, complaint #1313210
    • "LEFT DRIVER DOOR WIRING ISSUE CAUSES BOTH FRONT POWER WINDOW CONTROLS ON DRIVER SIDE NOT TO FUNCTION WHEN STATIINARY & DRIVING. INTERMITTENT DASH WARNING LIGHTS FLASH & WINDSHIELD WIPERS ACTIVATE WITHOUT DRIVER INITIATION WHILE DRIVING. AIRBAG & SEAT BELT DASH…"~110,000 mi, complaint #1612768
    • "ALL OF THE BUTTONS STOPPED WORKING IN THE DRIVER'S SIDE DOOR, ALONG WITH THE TWO BACK DOORS. THE WINDOWS, LOCKS, ETC DO NOT WORK BECAUSE OF THIS. THE AIRBAG LIGHT KEEPS TURNING OFF AND ON. NOW ALL OF THE WIRING IS ACTING LIKE IT IS MESSED UP. THE BRAKE LIGHTS…"~153,000 mi, complaint #1623843
  8. #8

    brake hydraulics

    1 stranded, 31 unsafe

    32
    incidents
    Typical range: 19,000–75,000 mi

    Median 35,000 mi, based on 42 reports (24% had no usable mileage)

    • "THE BRAKE PEDAL AT A STOP WILL FADE TO THE FLOOR. *TR"~5,462 mi, complaint #745605
    • "THE BRAKES ON THIS VEHICLE DO NOT WORK. EVERY SINGLE YEAR, FOR THE PAST 4 YEARS, I HAVE HAD TO PURCHASE A NEW BRAKE SYSTEM FOR THIS CAR AT A COST OF HUNDREDS OF DOLLARS. DODGE AND THE DEALER ARE AWARE OF THE PROBLEMS BUT THEY REFUSE TO RECOGNIZE IT. THIS IS MY…"~22,000 mi, complaint #1031970
    • "THIS VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE BRAKES MALFUNCTIONING AND STILL NO REAL SOLUTION DODGE HAS A COMMERCIAL FOR THE JOURNEY STATING THAT THEY ARE INSURANCE INSTITUTE FOR HIGHWAY SAFETY. TOP SAFETY PICK FOR 2011 IF THE BRAKES FAIL IT DOES…"~34,610 mi, complaint #932938
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE IN ORDER FOR THE BRAKES TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSFER UNIT ASSEMBLY FRACTURED CAU…"~55,266 mi, complaint #1220017
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE ESP AND ABS LIGHTS ILLUMINATED AND THE VEHICLE LOST POWER. AFTERWARDS, ALL FOUR BRAKES LOCKED UP AND SMOKE APPEARED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FIRE DEPAR…"~168,924 mi, complaint #1306531
  9. #9

    power steering hydraulic

    30 unsafe, 1 annoyance

    31
    incidents
    Typical range: 94,000–138,000 mi

    Median 115,000 mi, based on 31 reports (24% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. UPON STARTING THE VEHICLE WITH THE DRIVER'S DOOR OPENED, THE CONTACT NOTICED FLUID UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC CAME TO HER HOM…"~16,000 mi, complaint #1431860
    • "THERE IS A RECALL FOR THE POWER STEERING PRESSURE LINE FOR DODGE JOURNEY 2009 TO 2016 . WHEN SUBJECTED TO COLD WEATHER THE POWER STEERING LINE CAN RUPTURE AT START UP. THAT IS EXACTLY WHAT HAPPENED TO OUR 2009 DODGE JOURNEY THIS PAST WINTER AND THE LINE SPLIT…"~93,799 mi, complaint #1577877
    • "POWER STEERING PUMP MAKING WHINING NOISE. SERVICE SHOP REPLACED CRACKED HOSE, ADV MAY HAVE BEEN DUE TO EXTREME COLD WEATHER, OCCURRED IN JAN 2014(MN) -25 -30 BELOW TEMPS AT THAT TIME. SECOND OCCURRENCE WAS IN MARCH, DIFFERENT HOSE, AGAIN MAY/MAY NOT HAVE BEEN…"~115,000 mi, complaint #1140219
    • "THE POWER STEERING HOSE RUPTURED CAUSING FAILED STEERING CONTROL ALMOST LEADING TO THE VEHICLE HITTING THE HOUSE. THIS IS THE THIRD TIME THE THE HOSE HAS RUPTURED. THE TWO OTHER OCCURRENCES WAS WINTER 2017-2018. THIS ONLY SEEMS TO BE AN ISSUE IN COLD WEATHE…"~150,000 mi, complaint #1516338
    • "UPON START UP IN EXTREME COLD, VEHICLE MADE LOUD NOISES WHEN THE STEERING WHEEL WAS TURNED. WHILE DRIVING, THE STEERING BECAME INCREASINGLY MORE DIFFICULT WHEN TURNING THE STEERING WHEEL (SPECIFICALLY WHEN EXITING THE HIGHWAY). WHEN I ARRIVED HOME, I OPENED TH…"~202,800 mi, complaint #1436763
  10. #10

    key fob and immobilizer

    5 stranded, 19 unsafe, 3 annoyance

    27
    incidents
    Typical range: 55,000–109,000 mi

    Median 80,000 mi, based on 71 reports (24% had no usable mileage)

    • "I HAVE REPEATEDLY ASKED DEALERS TO PUT ME AT THE TOP OF THE LIST FOR THE PARTS WHEN THEY COME IN. TO UNLOCK THE CAR, YOU HAVE TO HIT THE LOCK BUTTON AND THE WINDOWS COME DOWN (AWFUL DURING RAIN STORM). MANY TIMES, THE IGNITION JUST GOES CLI…"~20,000 mi, complaint #1204860
    • "SINCE REPLACING THE WIN IN OCT. 2010, FOB UNLOCK BUTTON SETS OFF ALARM INSTEAD. IN THE PAST SIX MONTHS THE CAR HAS RANDOMLY STALLED IMMEDIATELY UPON STARTING. IN THESE SAME SIX MONTHS, THE CAR HAS STALLED RANDOMLLY WHILE DRIVING-- VARIOUS SPEEDS AND ROAD CO…"~61,900 mi, complaint #924531
    • " IGNITION WILL SHUT OFF WHILE DRIVING. ALSO DASHBOARD WILL READ BAD KEY AND REFUSE TO START. CHRYSLER STATES THAT IT IS PART OF RECALL L25 BUT THE PART IS UNAVAILABLE. IN THE MEANTIME MY CAR IS A PAPERWEIGHT THAT I CAN'T DRIVE. THEY HAVE NO DATE ON WHEN PARTS…"~90,000 mi, complaint #1165618
    • "RECALLED FOR L25 WIN SPACER RING INSTALLATION. WITH NEW SPACER RING IS INSTALLED, THE WIN STICKS IN THE "START" POSITION. IT IS NECESSARY TO MANUALLY ROTATE THE FOB BACK TO "ON" TO GET THE RUNNING ACCESSORIES, IE: ELECTRIC WINDOWS, RADIO, HVAC; TO WORK. NOT…"~101,000 mi, complaint #1110632
    • "BAD KEY ERROR EVEN AFTER WIN MODULE HAS BEEN REPLACED. ISSUE HAS BEEN PROMINENT SINCE RECALL WAS REPAIRED IN 2016 THEN ISSUE WITH STARTING THE ENGINE CAME UP. DEALERSHIP COULDN'T RECREATE ISSUE AND WOULDN'T FIX PROBLEM. NOW 2021, CAR GIVES BAD KEY ERROR AND WO…"~170,000 mi, complaint #1743427
  11. #11

    transmission automatic

    1 stranded, 21 unsafe, 1 annoyance

    23
    incidents

    Commonly reported, insufficient mileage data - n=24, median 67,500 mi, no reliable range below 25 reports.

    • "ON THE DODGE JOURNEY,THE AUTOMATIC SHIFTER HAS BEEN KNOCKED OUT OF DRIVE INTO REVERSE AT LEAST [REDACTED ADDRESS] INTO PARK AT LEAST ONE TIME. VEHICLE WAS IN MOTION. THIS OCCURRED BY BEING BUMPED BY A DOG MOVING AROUND FROM THE REAR SEAT INTO THE FRONT SEAT.…"~10,000 mi, complaint #694695
    • "2009 DODGE JOURNEY WITH LESS JUST OVER 23,000 MILES NEEDED ALL NEW BRAKES AND ROTORS. THE BACK BRAKES WERE COMPLETELY SHOT AND MY CAR WAS RELYING COMPLETELY ON THE FRONT BRAKES. NOT COVERED UNDER WARRANTY. ALSO HAD TO HAVE THE FRONT RIGHT TIE-ROD REPLACED - SO…"~24,000 mi, complaint #793993
    • "THE TRANSMISSION HAS BEEN SHIFTING VERY ROUGH. AFTER TAKING IT TO THE DEALER AND "NO ENGINE LIGHT NO PROBLEM" WAS DETERMINED TODAY THE CAR REFUSED TO ACCELERATE BUT WAS REVVING A LOT AND TEMPORARILY LOST THE DRIVE GEAR WHILE I WAS DRIVING!!!.. I HAD TO PARK TH…"~65,000 mi, complaint #1021090
    • "CAR STARTED MAKING WHINNING NOISE THEN GEARS WOULDNT SHIFT, THEN THEY WOULD, N WHEN THEY DID THEY SHIFTED HARD MAKING CAR JUMP, ALMOST HIT A CAR WHEN I WAS DRIVING HOME, AS WELL AS A PARKED CAR WHEN I TRIED TO PARK AND CAR JUMPED REAL HARD AGAIN.. DEFINITELY N…"~92,200 mi, complaint #1249237
    • "TRANSMISSION LOCKS IN LOW GEAR WITH NO WARNING HAS HAPPENED AT LEAST 5 TIMES"~150,000 mi, complaint #1348428
  12. #12

    tpms

    14 unsafe, 1 broken, 1 annoyance

    16
    incidents

    Commonly reported, insufficient mileage data - n=20, median 35,000 mi, no reliable range below 25 reports.

    • "PASSENGER REAR TIRE KEPT LOSING AIR. THE GOODYEAR SERVICE GARAGE BROKE THE TIRE DOWN AND CLEANED UP SEAL AREA AND I NOTICED IT STILL LEAKED AIR A WEEK LATER. THE SENSOR CAME BACK ON.. I PUT AIR IN TIRE AND IT LASTED ANOTHER WEEK TOOK IT BACK TO SERVICE GARAGE.…"~16,500 mi, complaint #841299
    • "VALVE STEM SENSORS ON THE TWO REAR TIRES ARE CORRODED AND CRACKED. DRIVING DOWN ROAD METAL ON VALVE STEM FELL OFF CAUSING RAPID AIR LOSS IN TIRE. OTHER TIRE WITH CORRODED VALVE STEM BROKE AT CAR WASH. THIS IS A WELL KNOWN PROBABLY, I KNOW THIS BECAUSE I AM…"~25,242 mi, complaint #924611
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER AND PASSENGER SIDE WHEELS SOUNDED AS IF THEY WERE WOBBLING WITH THE ILLUMINATION OF THE TIRE PRESSURE WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAG…"~36,000 mi, complaint #894095
    • "WE PURCHASED A USED 2009 DODGE JOURNEY WITH 41,000 MILES ON IT. THE LOW TIRE INDICATOR LIGHT WAS ON, WHICH THE DEALER ASSURED US WAS DUE TO COLD WINTER AIR. 10 DAYS LATER A TIRE WENT FLAT SITTING IN THE DRIVEWAY. I CHANGED THE TIRE TO THE DONUT SPARE, TOOK…"~41,038 mi, complaint #835704
    • "DURING REGULAR OIL CHANGE THE SERVICE MANAGER NOTIFIED ME THAT MY TIRE PRESSURE VALVE STEMS ON THREE WHEELS HAD CORRODED TO THE POINT OF BREAKING OFF. ONE TIRE LOST PRESSURE COMPLETELY, REQUIRING ME TO HAVE IT REPLACED IMMEDIATELY. IF THIS HAD OCCURRED ON THE…"~80,423 mi, complaint #952938
  13. #13

    power windows and locks

    10 unsafe, 4 broken

    14
    incidents
    Typical range: 38,000–97,000 mi

    Median 82,500 mi, based on 56 reports (14% had no usable mileage)

    • "AT 2000 MILES ON MY 2009 DODGE JOURNEY I STARTED HAVING PROBLEMS WITH MY FRONT PASSENGER WINDOW STICKING, AND BRAKES SQUEAKING. ALSO CAR NOT SHIFTING WHEN TAKING OFF AND WHEN YOU SLOW DOWN AND TRY TO SPEED BACK UP. I TOOK IT IN. THEY TOLD ME MAYBE SAP IN WIN…"~2,000 mi, complaint #833881
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR-VIEW MIRROR CONTROLS WERE MALFUNCTIONING. THE CONTACT MENTIONED THAT THE HE WAS UNABLE TO OPEN OR CLOSE THE FRONT WINDOWS AND HE COULD NOT LOCK OR UNLOCK THE DOORS. THE V…"~58,000 mi, complaint #1022488
    • "THE DOOR CONTROL PANEL HAS FAILED, CAUSING THE DRIVER TO NOT HAVE THE ABILITY TO ROLL DOWN THE WINDOW, OR LOCK AND UNLOCK THE DOOR. THE AIRBAG WARNING LIGHT HAS ALSO COME ON, PRESUMABLY INDICATING A DEFECT IN THE DOOR PANEL AIRBAG SENSOR. I SPOKE WITH DODGE RE…"~85,000 mi, complaint #983581
    • "HAVE LOST MOST CONTROLS FROM DRIVERS DOOR SWITCH, ONLY THING THAT WORKS IS REAR WINDOWS. ALL OTHER 3 DOORS WORK FINE INDEPENDENTLY. VEHICLE HAD THE K07 RECALL DONE IN FEB 2011. SINCE THEN, THERE WAS INTERMITTENT AUTO/UP-DOWN ON BOTH FRONT DOORS. NOW I HAVE…"~92,000 mi, complaint #1427501
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE PASSENGER SIDE WINDOW WAS IN THE DOWN POSITION AND FAILED TO CLOSE. THE CONTACT PLACED A BAG ON THE WINDOW; HOWEVER, WATER ENTERED THE VEHICLE. AFTERWARDS, WHILE DRIVING AT UNKNOWN SPEEDS,…"~175,000 mi, complaint #1498784
  14. #14

    wheel or rim

    12 unsafe, 1 broken

    13
    incidents

    Commonly reported, insufficient mileage data - n=23, median 47,000 mi, no reliable range below 25 reports.

    • "SINCE I BROUGHT MY JOURNEY I HAD TO GET MY BRAKES REPLACED SEVERAL TIME & ROTORS REPLACE, TRANSMISSION SEALANT LEAK AND RECENTLY WHEN I WAS DRIVING TO WORK MY TIRE PRESSURE LIGHT CAME ON AND WITHIN MINUTES MY TIRE WAS ALMOST FLAT. I WAS ABLE TO JUST MAKE IT T…"~16,000 mi, complaint #918773
    • "TIRE VALVE STEMS - TIRE PRESSURE LIGHT WAS ON AS WEATHER GOT COLDER, WHEN I TRIED TO REMOVE THE VALVE CAPS THE STEMS BROKE OFF AND THE TIRES DEFLATED. THE STEM WAS CORRODED INTO THE PLASTIC CAP AND WHEN TWISTED, STEM BROKE OFF. THANK GOD THAT THEY DIDN'T BREAK…"~33,939 mi, complaint #892629
    • "HAVE FACTORY ALUMINUM WHEELS. THE MANDATED "SAFETY" TIRE PRESSURE SENSORS FACTORY INSTALLED HAVE A STEEL SHAFT THROUGH THE RIMS. ROAD SALT REACTS WITH THE METAL PROPERTIES CAUSE ROTTING. IN MY CASE IT BROKE OFF WHEN THE MECHANIC TRIED TO TOP OFF AIR. JUST…"~43,018 mi, complaint #1041478
    • "END OF VALVE STEM SHOT OUT OF STEM WHILE TRYING TO AIR UP TIRE, END CORRODED AND BROKE, REPLACED STEM AND SENSOR UNIT. SEEMS THAT THIS IS A SERIOUS PROBLEM WITH THE METAL TYPES THAT ARE PUT ON AND INSTALLED AT THE FACTORY ON THESE MODELS CARS. EVEN SERVICE…"~76,142 mi, complaint #1265300
    • "WHILE DRIVING AT A SPEED OF [REDACTED ADDRESS] THAT IS RATED FOR 55 MPH, THE LEFT DRIVER SIDE TIRE SEPARATED FROM THE CAR. WHILE TRYING TO CONTROL THE CAR BY HITTING THE BRAKES THE CAR SPEED BEGAN TO INCREASED."~98,000 mi, complaint #1296085
  15. #15

    engine internal

    1 stranded, 10 unsafe, 1 broken

    12
    incidents

    Commonly reported, insufficient mileage data - n=12, median 76,500 mi, no reliable range below 25 reports.

    • "THE 2009 DODGE JOURNEY BUILDS UP CARBON IN THE CYLINDERS. THIS WILL CAUSE THE CYLINDERS TO FAIL. THE CAR WILL SHAKE WHILE DRIVING DOWN THE ROAD AND WILL SHIFT INCORRECTLY. IT IS EXTREMELY SCARY WHILE DRIVING 55 MILES PER HOUR. YOU HAVE NO IDEAL WHAT IS…"~40,000 mi, complaint #832189
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING THE ENTIRE BOARD FLASHED AND THEN VEHICLE ENGINE SEIZED AND THE VEHICLE STOPPED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ROD AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN S…"~61,226 mi, complaint #1646191
    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE INSURANCE COMPANY INSPECTED AND STATED THAT THE FIRE WAS CAUSED BY CATASTROPHIC ENGINE FAILURE. THE V…"~65,428 mi, complaint #820522
    • "THE CHECK ENGINE LIGHT CAME ON AND THE CODE SAID IT WAS THE INTAKE MANIFOLD RUNNER CONTROL. *TR"~93,000 mi, complaint #1134352
    • "WHILE DRIVING THE ENGINE CAUGHT FIRE. DEALER SAYS IT IS NOT COVERED UNDER RECALL. EVEN THOUGH I SEE OTHER DODGE JOURNEY RECALLS OF SAME FIRE BEING RECALLED."~203,573 mi, complaint #1651313
  16. #16

    battery and charging

    6 stranded, 4 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=18, median 86,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BATTERY, ALTERNATOR AND THE STARTER FAILED. THE BATTERY NEEDED TO BE RECHARGED APPROXIMATELY THREE TIMES PER WEEK. THE CONTACT STATED THAT IF THE VEHICLE WOULD SIT AN HOUR AFTER THE RECHARG…"~80,000 mi, complaint #918436
    • "VEHICLE BATTERY DRAINED. REPLACED BATTERY AND WIPERS STAYED ON CONTINUOUSLY. MULTI FUNCTION SWITCH WAS INOPERATIVE WHICH CONTROLS THE TURN SIGNALS, HIGH AND LOW BEAM, AND FOG LIGHTS. FACTORY NAVIGATION WITH SURROUNDING AREA CAUGHT FIRE WITH NO KEY IN THE IGNIT…"~86,000 mi, complaint #1148220
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE INTERIOR AND EXTERIOR LIGHTING WERE DIM. AFTER THE THIRD ATTEMPT TO START THE VEHICLE, A JUMPSTART WAS REQUIRED. WHILE GETTING A JUMPSTART, SMOKE A…"~89,000 mi, complaint #1218844
    • "BATTERY HAS DIED MULTIPLE TIMES WITHIN MONTHS OF REPLACING."~108,000 mi, complaint #1413090
    • "''TAMARA RECALL ''THE PCM IT'S BEEN GETTING VERY HOT AND MESSING UP MY COMPUTER SYSTEM. I'VE BOUGHT 3 TIMES AND KEEPS ON MESSING UP MY COMPUTER SYSTEMS AND CANNOT EVEN TRANSFER POWER TO THE ALTERNATOR. THIS THEREFORE MAKE THE CAR BATTERY DIE ON ME WHEN THE CAR…"~151,000 mi, complaint #1523667
  17. #17

    throttle and pedal

    1 stranded, 9 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=15, median 77,000 mi, no reliable range below 25 reports.

    • "AT 37,600 MILES THE CARS ELECTRONIC THROTTLE CONTROL INDICATOR LIT AND THE CAR WOULD NOT START. THE CAR WAS TOWED TO THE DEALERSHIP AND THE DEALERSHIP REPORTED IT WAS A BAD STARTER. IT WAS NOT COVERED UNDER WARRANTY AND THE TOTAL COST OF REPAIR WAS $386.00. AT…"~37,000 mi, complaint #900246
    • "UPON TAKING AN EXIT RAMP FROM THE FREEWAY I REMOVED MY FOOT FROM THE GAS PEDAL AND PLACED IT ON THE BRAKE PEDAL. THE TRACTION CONTROL LIGHT CAME ON AND I IMMEDIATELY LOST POWER, THEN I NOTICED THE ELECTRONIC THROTTLE CONTROL LIGHT WAS FLASHING TOO. AFTER SLUGG…"~62,472 mi, complaint #905574
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE HORSEPOWER, DRIVE SLUGGISHLY AND WOULD STALL AT ANYTIME. IN ADDITION, A WARNING SYMBOL IN THE SHAPE OF A THUNDER BOLT WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADIC…"~77,000 mi, complaint #894262
    • "I WAS DRIVING DOWN THE FREEWAY AND THE )LIGHTING BOLT( SYMBOL CAME ON AND MY MOTOR SHUT OFF COMPLETELY. THIS IS THE ELECTRONIC THROTTLE CONTROL SYMBOL, AND I COULD HAVE BEEN SEVERELY INJURED HAD I NOT GOTTEN TO THE SIDE OF THE ROAD. I CALLED THE DODGE DEALER I…"~102,000 mi, complaint #1028224
    • "TAKATA RECALL. MY VEHICLE ELECTRONIC THRUTTLE CONTROL PAD CENSOR IS NOT WORKING RIGHT I HAVE TO UNPLUG IT AND THEM PLUG IT BACK UP BEFORE I CAN CRANK MY VEHICLE UP. IF NOT IT WILL NOT CRANK. IT THERE A RECALL ON THIS."~199,000 mi, complaint #1309716
  18. #18

    tire failure

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=16, median 29,500 mi, no reliable range below 25 reports.

    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE HAS KUMHO 20550R15 TIRES. WHILE DRIVING BETWEEN 70-75 MPH, THE CONTACT FELT A SLIGHT VIBRATION, WHICH THEN BEGAN TO WORSEN. WHEN HE STOPPED FOR GAS, HE NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS BULGE…"~3,439 mi, complaint #678077
    • "ON APRIL 28, 2009 I HAVE A TIRE FAILURE WHILE DRIVING AN A WELL MAINTAINED PAVED HIGHWAY. SPECIFICALLY, I HAD A SIDEWALL FAILURE ON MY RIGHT REAR TIRE. UPON EXAMINATION OF THE TIRE I FOUND A "V" SHAPED FAILURE IN THE SIDEWALL OF ABOUT ONE HALF INCH. CLOSER…"~13,048 mi, complaint #921409
    • "I OWN A 2009 DODGE JOURNEY, WITHIN THE LAST MONTH MY WIFE AND I HAVE BOTH EXPERIENCED TIRE BLOWOUTS. THE PROBLEM COMES FROM THE VALVE OF THE TIRE SNAPPING OFF AND IMMEDIATE LOSS OF AIR PRESSURE. THESE INCIDENTS HAVE TAKEN PLACE IN THE WINTER. THIS IS A VERY…"~23,102 mi, complaint #836739
    • "THE KUHMO TIRES ON THE 2009 DODGE JOURNEY WERE SHREDDING APART AND SHOWING THE STEEL TREAD. KUHMO IS NOT CURRENTLY MAKING A TIRE TO REPLACE IT AND THEY ARE BACK ORDERED UNTIL MAY OF 2011. "~52,800 mi, complaint #830395
    • "I SUSTAINED NONREPAIRABLE TO A TIRE ON MY VEHICLE DURING A HIGHWAY TRIP. WHEN I WENT TO A AUTHORIZED DEALER TO PURCHASE A NEW TIRE, I FOUND THAT THEY DO NOT STOCK A SINGLE TIRE OF THE TYPE AUTHORIZED BY THE VEHICLE MANUFACTURER PER WARRENTY SPECIFICATION. I…"~80,000 mi, complaint #933746
  19. #19

    transfer case awd

    1 stranded, 9 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=16, median 81,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE TRAVELING 35 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD AND FLUID LEAKED UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPAIRED PREVIOUSLY UNDER AN…"~33,729 mi, complaint #1175949
    • "THE OUTPUT SEAL ON THE TRANSFER CASE FAILED AND WAS LEAKING ON TO THE EXHAUST. HAD IT REPLACE AND IT HAS FAILED A SECOND TIME AND THE DEALER INFORMED ME THAT THE SEAL WILL ONLY BE REPLACED ONCE AND AFTER THAT THE WHOLE TRANSFER CASE HAS TO BE REPLACED. *TR"~64,000 mi, complaint #1147756
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE TRAVELING AT APPROXIMATELY 40 MPH, THERE WAS A STRONG VIBRATION AND THE VEHICLE WAS DRIVING ROUGHLY. THE CONTACT DISCOVERED SMOKE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RES…"~77,912 mi, complaint #1116154
    • "WAS DRIVING DOWN THE HIGHWAY (STRAIGHT) MY CAR MADE A LOUD NOISE AND STARTED SMOKING. WE PULLED OVER RIGHT WAY ON THE SIDE OF THE ROAD CALLED A TOW TRUCK AND WAITED TWO HOURS FOR THE CAR TO BE PICKED UP. WHEN WE GOT IT TO THE SHOP BY A TOW TRUCK THE SHOP STATE…"~99,000 mi, complaint #1454404
    • "OCT 2017 I WAS DRIVING AND ALL OF A SUDDEN THE CAR MADE A GRINDING SOUND THAT DIDN'T STOP WE TOOK IT TO THE DEALERSHIP WHERE WE PURCHASED IT USED. THEY CHARGED US FOR PARTS $2000.00 AND FIX IT . ABOUT 4 WEEKS LATER THE SAME THING HAPPENED I WAS ABLE TO DRIVE…"~144,000 mi, complaint #1454686
  20. #20

    heater core and blower

    5 unsafe, 4 annoyance

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "I HAVE A 2009 DODGE JOURNEY, WHEN THE HEAT IS ON IN THE VEHICLE THE PASSENGER SIDE BLOWS COLD AIR ON ONE SIDE OF THE VEHICLE I'VE BEEN ON THE INTERNET AND HUNDREDS OF PEOPLE ARE COMPLAINING, AND THE DEALERSHIP ARE CHARGING $600-$1200 TO FIX THE PROBLEM, WHEN T…"~49,630 mi, complaint #1539688
    • "THE A/C CONTROL HEAD NEEDS TO BE REPLACED ONLY BECAUSE THE FAN KNOB IS NOT WORKING. I JUST BOUGHT THIS CAR 15 MONTHS AGO AND NOT HAPPY TO BE MAKING A 400-500 DOLLAR REPAIR SO SOON. MY RESEARCH HAS SHOWN THAT SO MANY PEOPLE ARE HAVING PROBLEMS WITH THE A/C CO…"~64,000 mi, complaint #1022933
    • "NO HEAT OR DEFROST ON PASSENGER SIDE OF CAR. THIS CAR HAS NOW HAD 4 HEATER CORES REPLACED SINCE NEW. THEY ONLY LAST AROUND 16000 MILES TO 18000 MILES I'M TOLD THAT THEY GET PLUGGED IN SOME MANOR. NOT SURE WHY BUT AFTER 4 TIMES THERE SEEMS TO BE A MANUFACTURIN…"~80,729 mi, complaint #1339913
    • "HEAT BLOWS OUT OF DRIVER SIDE VENTS BUT BLOWS COLD OUT OF PASSENGER SIDE VENTS"~100,000 mi, complaint #1445659
    • "DRIVERS SIDE HAS SEMI WARM AIR WHEN HEAT IS ON VENT, PASSENGER SIDE BLOWS COLD. THE DEFROSTER BLOWS FREEZING COLD AIR ON PASSENGER SIDE. DOES NOT ALWAYS SWITCH OVER TO DEFROSTER CAUSING IT VERY HARD TO SEE WHEN WINDSHIELD IS FOGGED OVER. ACTUATORS HAVE BEEN CH…"~136,000 mi, complaint #1523601
  21. #21

    door latch and hinge

    5 unsafe, 2 annoyance

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 66,500 mi, no reliable range below 25 reports.

    • "AFTER RAINING THE PASSENGER SIDE REAR DOOR FILLS WITH WATER. WHEN I CLOSE THE DOOR I HEAR THE WATER SWISH AROUND INSIDE AND THEN I SEE IT DRAIN OUT OF THE BOTTOM OF THE DOOR. THIS IS THE 4TH TIME THAT I HAVE SEEN THIS HAPPEN IN AS MANY WEEKS. MY WIFE HAS ALSO…"~22,000 mi, complaint #858864
    • "AFTER A NIGHT OF RAIN, BOTH REAR DOORS HAD TAKEN IN WATER,; BOTH WINDOWS WERE CLOSED TIGHTLY ; I FIRST NOTICED WATER LEAKING OUT OF THE BOTTOM OF BOTH DOORS, THEN WHEN OPENING THEM COULD HEAR THE WATER SLOSHING AROUND IN THE DOOR. EVENTUALLY, THE WATER LEAKED…"~43,300 mi, complaint #1106601
    • "FRONT PASSENGER "NO SEAT BELT" LIGHT DOES NOT COME ON WHEN SEAT OCCUPIED. LIGHT WILL COME ON WHEN SEAT IS UNOCCUPIED. PASSENGER SIDE FRONT DOOR AND NOW REAR DOOR NO LONGER OPERATES ELECTRICALLY. REAR PASSENGER WILL WILL NOT OPEN MANUALLY INTERIOR OR EXTERIOR."~66,500 mi, complaint #1413751
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DEFROSTING THE WINDSHIELD, THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY AND THE REAR PASSENGER SIDE WINDOW ROLLED DOWN INDEPENDENTLY. THE DRIVER SIDE DOOR PANEL CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE AN…"~85,000 mi, complaint #1170713
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE DOOR CONTROLS FAILED. THE DOOR HAD TO BE OPENED MANUALLY. THE CONTACT STATED THAT CHRYSLER RECALLED CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES, BUT THE CONTACT'S VIN WAS EXC…"~100,000 mi, complaint #1190823
  22. #22

    engine cooling

    1 stranded, 6 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=12, median 74,500 mi, no reliable range below 25 reports.

    • "WHEN I BOUGHT MY CAR IN 2009. I NOTICED THAT MY BRAKES SQUEAKED WHEN I STOP I TOOK IT BACK TO THE DEALERSHIP, I WAS TOLD THAT NOTHING WAS WRONG. KEEP COMPLAINING ALL THE TIME, THEN THE VIBRATION STARTED AND I NEEDED ROTORS AND BRAKES. THE AFTERMARKET BRAKES D…"~30,000 mi, complaint #946820
    • "THE VEHICLE KEEPS OVERHEATING. I'VE ADDED COOLANT. THERE DOESN'T SEEM TO BE A LEAKAGE STAIN IN THE GARAGE OR DRIVEWAY. IT HAPPENED YESTERDAY AFTER LEAVING THE OFFICE FOR LUNCH. I BARELY MADE IT HOME BEFORE THE JOURNEY COMPLETELY SHUT DOWN. I ALLOWED THE ENGINE…"~54,000 mi, complaint #996598
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC…"~60,260 mi, complaint #922591
    • "DROVE APPROXIMATELY 2 MINUTES FROM HOME TO CHILDREN'S SCHOOL. CAR WAS RUNNING FOR ABOUT 10 MINUTES WHILE I WAS PARKED. SHUT VEHICLE OFF, GOT OUT OF CAR AND THERE WAS A HISSING SOUND AND SMALL AMOUNTS OF SMOKE COMING FROM THE HOOD. I IMMEDIATELY CALLED DEAL…"~89,999 mi, complaint #1016273
    • "CAR HAS OVERHEATED SEVERAL TIMES. I HAVE REPLACED HOSES AND COOLANT RESERVE TANK TWICE TEMP GOT SO HOT THAT IT MELTED HOLES IN IT, BRAKES ON FRONT HASH BEEN REPLACED 6 TIMES SINCE 2014 ALSO REPLACED ROTORS TWICE REPLACE BRAKES ON REAR TWICE. *DT"~110,000 mi, complaint #1246708
  23. #23

    steering electric assist

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS W…"~860 mi, complaint #674121
    • "RECENTLY PURCHASED 2009 DODGE JOURNEY, HAS A SCRAPING NOISE IN THE STEERING, INTERMITTENT, LOUDER AT TIMES THAN OTHER WHEN TURNING, RETURNED TO DEALERSHIP WHO REFUSED TO MAKE ANY REPAIRS EVEN THOUGH THEY CONFESSED TO HAVING HEARD SOUND. MY CONCERN IS IT MAY LO…"~36,500 mi, complaint #804324
    • "TURNING LEFT ONTO HIGHWAY, LOST ALL ABILITY TO STEER, BRAKE, ETC. CAR JUST FROZE UP. PUT ON FLASHERS, COASTED TO RIGHT SIDE OF ROAD (NO LEFT SHOULDER) ACROSS TRAFFIC. TURNED IGNITION OFF, RESTARTED IN 1 MINUTE, AND WAS ABLE TO DRIVE AWAY. THIS HAS BEEN HA…"~102,000 mi, complaint #1133634
  24. #24

    abs module

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WE BOUGHT THE CAR NEW IN APRIL OF 2009. IN AUGUST OF 2012 BRAKES STARTED ACTING 'STICKY AND JERKY'. TOOK IT BACK TO THE DEALERSHIP JUST BECAUSE OF THE BRAKES (HAD EXTENDED WARRANTY). WE HAD A STRONG FEELING IT HAD SOMETHING TO DO WITH THE ESP BAS SYSTEM. T…"~16,975 mi, complaint #1255265
    • "WHILE MAKING A LEFT HAND TURN, I FELT THE CAR JERK SEVERAL TIMES AS THOUGH I WAS USING ANTI-LOCK BRAKES. THIS WAS CONFUSING SINCE I DID NOT EVEN HAVE MY FOOT ON THE BRAKE. SECONDS LATER I HEARD AN ALMOST GRINDING OR DRAGGING NOISE. I PULLED OVER INTO THE FI…"~77,000 mi, complaint #1029368
    • "WE HAVE HAD TO EVERY FEW WEEKS CHANGE EITHER THE ROTORS OR THE HUB. EVER SINCE WE GOT THE CAR IN JANUARY ITS BEEN WITH THE ABS LIGHTS ON CONSTINTLY AND SQUELLING COMING FROM THE RIGHT PASSENGER SIDE ONLY. IT EVEN WILL AT TIMES SHAKE LIKE ITS NOT GOING TO BRA…"~132,000 mi, complaint #1287173
    • "ABS< BRAKE LIGHT, TRACTION CONTROL, ESP LIGHTS ALL ON AND FLASH. HAVE REPLACED CONTROL MODULE AND BOOSTER & MATER."~201,000 mi, complaint #1678344
  25. #25

    alignment and pull

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS IN INCLEMENT WEATHER, THE VEHICLE SHIMMIES ABNORMALLY DUE TO SNOW ACCUMULATION ON THE FRONT WHEELS. THE CONTACT CALLED THE DEALER AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER A…"~4,000 mi, complaint #719151
    • "MY WIFE AND I PURCHASED A 2009 DODGE JOURNEY R/T IN JANUARY 2013 AND AT THAT TIME THE USED CAR DEALER HAD INSTALLED A NEW SET OF KUHMO TIRES, 225/55X19 ON THE VEHICLE. THE MILEAGE AT THAT TIME WAS APPROXIMATELY 42,500. IN SEPTEMBER 2013 WHILE DRIVING AT APPR…"~49,000 mi, complaint #1043579
    • "I GOT THIS VEHICLE IN OCTOBER IT DROVE GREAT UNTIL A COUPLE WEEKS AGO. NOW IT HAS STARTED HAVING STEERING DIFFICULTIES LIKE IT PULLS TO THE RIGHT WHEN DRIVING."~243,809 mi, complaint #1723674
  26. #26

    stability and traction control

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE ESC, ABS, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SHIMMY. THE CONTACT TURNED OFF AND RESTARTED THE…"~50,736 mi, complaint #1414129
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE ESP WARNING INDICATOR REMAINED ILLUMINATED. THE STEERING WHEEL MADE A LOUD NOISE AS IF SOMETHING WAS LOOSE. IN ADDITION, THE VEHICLE STALLED AND FAILED TO START. THE VEHICLE WAS…"~85,000 mi, complaint #1316996
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE IDLING AT A TRAFFIC LIGHT, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UN…"~119,000 mi, complaint #1187023
  27. #27

    suspension arms and bushings

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS FOR THE SIMILAR FAILURE. THE FRONT SUSPENSION BALL AND SEAT…"~7,000 mi, complaint #824755
    • "19 INCH KUHMO TIRES AND THE SUSPENSION ON THE FRONT END 2009 DODGE JOURNEY, IT RUBS UNDER THE WHEEL WELL CAUSING MY FRONT TIRE TO BLOW OUT, THE OTHER TIRE IS HEADING IN THE SAME DIRECTION, WORN REAL BAD ON INSIDE EDGE, THE SPRING SITS LOW IN THE WHEEL WELL AND…"~55,000 mi, complaint #831083
    • "SUSPENSION PARTS FAILING CONSTANTLY, FRONT TIE RODS, SWAY BARS, STRUTS, BALL JOINTS, BUSHINGS WEAR AFTER 10,000 A 15,000 MILES. AS A RESULT ALIGNMENT IS OFF AND CAUSE UNUSUAL WEAR ON THE TIRES RESULTING IN ROUGH UNCOMFORTABLE RIDE. BRAKES GET HOT AND WEAR/ SQU…"~160,000 mi, complaint #1331094
  28. #28

    seatbelt and pretensioner

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS STATED THE SEAT BELTS WERE DESIGNED TO LOCK ONLY WHEN THE AIR BAG…"~11,000 mi, complaint #862292
    • "THE 2ND ROW (CENTER ROW) DRIVER'S SIDE SEAT BELT WILL NO LONGER LATCH. NOTHING IS STUCK IN IT--YOU CAN PUSH THE SEAT BELT INTO THE LATCH, BUT IT PULLS RIGHT OUT. ALTHOUGH A MAJOR SAFETY CONCERN (AS WELL AS WEARING A SEAT BELT BEING LAW HERE), DODGE CLAIMS IT…"~71,000 mi, complaint #977997
    • "PLASTIC-METAL SEAT BELT BUCKLE ITS BROKEN, AND ISN'T CLOSE WHEN ITS NECESSARY, ALWAYS APPEARS LIKE ITS CLOSED BUT ITS NOT. WHEN I CAME TO DODGE AGENCY FOR SERVICE, I ASK THEM FOR REPLACE BUT THEY HAVE NOT THE PRICE AND SERVICE, I' M WORRY BECAUSE USE MI CAR WI…"~80,000 mi, complaint #990102
    • "I WAS DRIVING ABOUT 45 MPH LAST NIGHT AND HAD TO STOP ABRUPTLY TO AVOID A DEER. I WEIGH ABOUT 220 LBS AND THE SEAT BELT BUCKLE BROKE. THIS ALLOWED THE BELT TO UNFASTEN. LUCKILY I DIDN'T HIT ANYTHING AND DIDN'T REALLY NEED THE BELT BECAUSE OF THE SLOW SPEED AND…"~167,000 mi, complaint #1282656
  29. #29

    steering rack mechanical

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "PROBLEM WITH STEARING SYSTEM AS CAMPAIN FCA S08 ALSO ON THIS MODEL 2.0 TD DPF ALSO HUGE PROBLEM ON AUTOMATIC TRANSMITION GETRAG"~100,000 mi, complaint #1440782
  30. #30

    suspension struts shocks

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "2009 DODGE JOURNEY...GREAT PRICE BUT...BOUGHT THE VEHICLE 10/09...NOISE FROM REAR SUSPENSION DRIVERS SIDE...DEALER KEEPS TELLING ME TO MUCH AIR IN TIRES AND THEY CAN'T FIND ANYTHING CAUSING KNOCKING SOUND...THE REAR BUMPER AROUND REAR TIRES SEEMS LOOSE...MPG I…"~1,500 mi, complaint #712090
    • "04/10/11 NHTSA HEADQUARTERS [REDACTED ADDRESS], SE WEST BUILDING WASHINGTON, DC 20590 TO WHOM IT MAY CONCERN. I AM WRITING YOU IN REFERENCE OF THE PURCHASED OF MY BRAND NEW VEHICLE, A 2009-DODGE JOURNEY SE ON JUNE 08, 2008. THIS CAR BEGINNING TO HAVE P…"~6,000 mi, complaint #850887
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE AND THERE WERE SQUEALING NOISES AND A VIBRATION FROM THE FLOORBOARD. THE VEHICLE WAS TOWED TO CHAMPION CHRYSLER JEEP DODGE IN INDIANAPOLIS, INDIANA WHERE IT WAS…"~60,000 mi, complaint #1448273
  31. #31

    wiper and washer

    1 unsafe, 1 broken, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "PURCHASED DATE 7/3/2008- 4/3/2009- 3,424MI. WIPER BLADES HAD TO BE REPLACED. 4/8/2009- 3452MI.- REPLACED POWER INVERTER CONNECTORS BECAUSE OF RECALL. 6/22/2010-8,661MI.- HOOD ARM CAME OFF, HOOD LINER TORN. HAD TO BE REPLACED. 6/10/2011-13,082MI. REPLACED BOTH…"~3,424 mi, complaint #911565
    • "MY FIRST EXPERIENCE WAS THE WINDSHIELD WIPERS COMPLETELY STOPPING WHILE POURING DOWN RAIN. I ALMOST REAR-ENDED SOMEONE. THE WIPER MOTOR HAS BEEN REPLACED NUMEROUS TIMES. MY CAR COMPLETELY SHUTS OFF WHILE I AM DRIVING OR SOMETIMES JUST PUTTING MY CAR IN REVE…"~23,074 mi, complaint #778322
    • "THE FRONT WINDOW WON'T ROLL DOWN AND THE SIDE MIRRORS WON'T OPERATE. *TR"~89,500 mi, complaint #1180620
  32. #32

    acceleration loss or hesitation

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHILE DRIVING ALONG THE HIGHWAY, WITH CRUISE CONTROL ON, THE VEHICLE LOST POWER AND DECELERATED. THE ETC AND TRACTION CONTROL LIGHTS CAME ON THE DASH. AFTER PULLING TO THE SIDE OF THE ROAD THE VEHICLE WAS RESTARTED. AFTER BEING RESTARTED THE VEHICLE DROVE NOR…"~81,000 mi, complaint #1104709
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER AND SHUT DOWN WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE RESTARTED AFTER TEN MINUTES IN EACH CASE. THE VEHICLE WAS TAKEN TO CUMBERLAND CHRYSLER…"~85,000 mi, complaint #1586901
    • "I WAS DRIVING ON THE HIGHWAY, WITH MY DAUGHTER IN THE CAR, AND MY TRUCK COMPLETELY LOST POWER. I WAS LUCKILY ABLE TO PULL OVER AND RESTART THE VEHICLE. IT WAS VERY SCARY AND MY LIFE AND MY DAUGHTER'S LIFE WERE IN JEOPARDY. THIS HAPPENS APPROXIMATELY ONE EVERY…"~95,000 mi, complaint #1023827
  33. #33

    fuel tank and lines

    1 stranded, 1 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT ONE OF THE SEAMS ON THE GAS TANK WAS SPLITTING IN HALF AND LEAKING FUEL. THE CHECK ENGINE LIGHT CAME ON. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, HE WAS TOLD ABOUT THE CRACK IN THE GASOL…"~30,000 mi, complaint #810848
    • "THE FUEL GAUGE STOPPED WORKING CAUSING LOW FUEL TO FLASH ALL THE TIME AND THE CHECK ENGINE LIGHT TO STAY ON. TRANSMISSION TRIES TO SHIFT INTO ANOTHER LEVEL AT APPROX. SPEED OF 35 TO 40 MPH CAUSING BUCKING O RESURGING MOTION. *TR"~102,000 mi, complaint #1152604
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO OPERATE PROPERLY. WHEN THE VEHICLE WAS FILLED WITH FUEL, THE FUEL GAUGE DISPLAYED AS EMPTY. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS…"~109,000 mi, complaint #1618190
  34. #34

    horn

    3 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "WHILE DRIVING AT [REDACTED ADDRESS] THE HORN STARTED BLOWING ALL BY ITSELF. THE RADIO VOLUME ALSO DECREASED BY ITSELF. THIS CONTINUED INTERMITTENTLY FOR APPROX 30 MINUTES."~50,100 mi, complaint #1453442
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE HORN SOUNDED INDEPENDENTLY. THE FAILURE RECURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED. THE CONTACT DISABLED THE HORN FUSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE…"~58,000 mi, complaint #1279678
    • "TAKARA RECALL. THE HORN WILL RANDOMLY GO OFF. AND SO WILL THE ALARM."~160,000 mi, complaint #1593522
  35. #35

    engine oil consumption

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I NOTICED MY 2009 DODGE JOURNEY STARTED BURNING OIL. I TOOK TO THE DEALERSHIP KEFFER CHRYSLER JEEP EAGLE TO HAVE A CONSUMPTION TEST RUN ON IT. COME TO FIND OUT MY JOURNEY BURNED ALMOST 4 QUARTS OF OIL AFTER 1700 MILES. THERE WERE NOT WARNING LIGHTS THAT CAME…"~50,000 mi, complaint #896664
    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE OIL PLUG WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIF…"~140,000 mi, complaint #1115120
  36. #36

    exhaust system

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY ENGINE LIGHT CAME ON ABOUT A YEAR AGO. THE LIGHT CAME ON WHILE I WAS DRIVING ON A CITY STREET. I HAVE TAKEN IT TO 3 MECHANICS, REPLACED THE EXHAUST MANIFOLD 2 TIMES AND THE LIGHT KEEPS COMING BACK ON. THERE'S A RECALL ON VEHICLES FOR 2011, BUT NOT FOR 2009.…"~156,368 mi, complaint #1389638
  37. #37

    fluid leak unspecified

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I PURCHASED A 2009 DODGE JOURNEY ON FEBRUARY 28, 2009. I WAS VERY PLEASED WITH MY JOURNEY UNTIL WEDNESDAY, APRIL 1, 2009, WHEN I OPENED THE REAR HATCH TO FIND MY CAR HAD BEEN LEAKING WATER. I PROMPTLY TOOK MY CAR BACK TO THE DEALER WHERE THEY SUPPOSEDLY FIX…"~7,800 mi, complaint #714724
    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE FLOOR BETWEEN THE FRONT DRIVERS SIDE SEAT AND THE REAR DRIVERS SIDE SEAT WERE WET. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THERE WAS A COMPARTMENT ON THE FLOOR…"~57,400 mi, complaint #859731
  38. #38

    lighting interior

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AT 12K MILES ON OUR 2009 DODGE JOURNEY. NOW WE JUST HAD ALL BRAKE LIGHTS GO OUT. WE TOOK IT TO OUR MECHANIC AND THEY FOUND ONLY 1 BULB BAD. AFTER THE 1 BULB WAS REPLACED, ALL LIGHTS STARTED WORKING AGAIN. W…"~12,000 mi, complaint #807788
    • " INTERIOR DASH LIGHTS DIM OR TURN OFF COMPLETELY WHEN WIPERS OR OTHER ELECTRONIC CONTROLS ARE OPERATED. THIS HAS HAPPENED NUMEROUS TIMES. *TR"~12,993 mi, complaint #793176
  39. #39

    noise or vibration unspecified

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANAT…"~21,000 mi, complaint #781271
  40. #40

    trunk or liftgate

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BACK DOORS ON BOTH SIDES FILL UP WITH WATER WHEN IT RAINS OR CAR IS WASHED. YOU CAN HEARN THE WATER SLOSSHING IN RHE DOOR WHEN YOU SWING THE DOOR."~75,000 mi, complaint #1295407
    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE REAR HATCH DOOR WAS OPEN, SHE WENT TO RETRIEVE SOMETHING FROM THE VEHICLE AND THE HATCH DROPPED DOWN INDEPENDENTLY ONTO THE CONTACTS HEAD. AS A RESULT, THE CONTACT SUSTAINED INJURIES T…"~103,028 mi, complaint #1151241
  41. #41

    wheel bearing

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER SIDE WHEEL BEARING WOULD NEED TO BE REPLACED. SHE WAS INFO…"~31,000 mi, complaint #852101
  42. #42

    climate control module

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR CONDITIONER EMITTED HOT AIR ON THE DRIVER SIDE AND COLD AIR ON THE PASSENGER SIDE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A…"~100,000 mi, complaint #1334186
  43. #43

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SERVICE INSPECTION FOUND 3 OF 4 ENGINE MOUNTS HAD FAILED THIS WAS FOUND BEFORE ANY TRAFFIC INCIDENT. *TR"~115,630 mi, complaint #1128013
  44. #44

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CAR HAS HAD TO HAVE BRAKES MULTIPLE TIMES FOR EXCESS WEAR AND PROBLEMS WITH CALIPER, ENGINE RUNS ROUGH AND HESITATES TO ACCELERATE AT SPEEDS OVER 45 MILES PER HR, CHECKENGINE COMES ON AND FLASHES AND THE GOES SOLID, CODES SHOW UP AS PO202 WITH DEFINITION OF CY…"~93,000 mi, complaint #1393831
  45. #45

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE A 2009 DODGE JOURNEY SXT AND IM HAVING A INTIMATE FUEL PUMP PROBLEM. I READ THAT THE TIPM MAY BE A RECALL AND WONDERING ABOUT IT"~192,000 mi, complaint #1728605
  46. #46

    lighting exterior

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHEN A CERTAIN LIGHT APPEARS IT CAUSES MY BRAKE LIGHTS TO GO OUT. I HAVE BEEN PULLOVER MULTIPLE TIMES AND ALMOST IN ACCIDENTS BECAUSE OF THIS. I HAVE CHILDREN. I HAVE REPLACED MULTIPLE BULBS FOR NOTHING. THIS CAR HAS BEEN AN SAFETY HAZARD. I WORKED SOOOOOOO HA…"complaint #1597311
  47. #47

    parking sensors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "PARKING SENSOR IN TRANSMISSION THAT SENDS A SIGNAL THAT CAR IS IN PARK NOT WORKING I PROPERLY MAY BE A HUGE ISSUE BECAUSE WHEN YOU ARE IN DRIVE AND SITTING IT GETS STUCK IN PARK. THEN TAKES OFF NO WARNING. IF ME O OUR ANYONE IN MY FAMILY IS INJURED I WILL B…"~30,000 mi, complaint #992648
  48. #48

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAVE A 2009 DODGE JOURNEY SXT. I BOUGHT THIS NEW FROM THE DEALERSHIP IN MCKINNEY, TX. MY COMPLAINT IS THE SUNROOF HAS LEAKED FROM THE DAY I BOUGHT IT AND IT STILL DOES LEAK. DEALERSHIP WILL NOT HELP ME EVEN WHEN IT WAS UNDER WARRANTY. I STUCK AND DO NOT…"~5,000 mi, complaint #1231822
  49. #49

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "OUR JOURNEY HAS BEEN IN A SHOP, OUT OF SERVICE FOR OVER 3 WEEKS. IT STALLS AT LOW RPMS AND IS DIFFICULT TO START. WE TOOK IT TO ONE SHOP WHO COULDN'T FIGURE OUT THE PROBLEM AND WE THEN TOOK IT TO A DODGE DEALERSHIP. THE DEALERSHIP COULDN'T FIGURE OUT THE PR…"~132,000 mi, complaint #1372585

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 08V247000, 08V528000, 09V082000, 09V118000, 10V658000, 14V373000, 16V047000, 16V273000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE JOURNEY directly.