2017 DODGE GRAND CARAVAN

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    power windows and locks

    100 unsafe, 15 broken, 13 annoyance

    128
    incidents
    Typical range: 50,000–87,000 mi

    Median 67,000 mi, based on 51 reports (69% had no usable mileage)

    • "MY SON WAS ALMOST CLOSED IN THE DOOR GETTING IN THE VAN DOORS FAILED TO OPEN BACK UP AND LITERALLY ALMOST CLOSED HIM IN. I HAD TO TELL HIM TO MOVE QUICKLY"~12,500 mi, complaint #1487985
    • "I BOUGHT THIS DODGE CARVAN 2017 IT HAS 41700 MILES AFTER I START THE VAN AND MOVE IT ABOUT 20 FEET IT AUTOMATICALLY LOCKS THE DOORS AND THE RIGHT SIDE SLIDING DOOR IN THE BACK MAKES A BIG NOISE THIS HAS BEEN GOING ON FOR A WEEK NOW THE BACK SLIDING DOOR IS STU…"~41,700 mi, complaint #1652325
    • "BOTH SLIDING DOORS ARE STUCK IN LOCKED POSITION. CANNOT BE OPENED WITH KEYFOB, MANUALLY, OR WITH THE OVERHEAD BUTTON IN THE CABIN. THE DOORS MAKE A CLICKING NOISE EVEN WHEN THEY TRY TO OPEN."~58,500 mi, complaint #1656391
    • "WHILE STATIONARY, PASSENGER SIDE SLIDING DOOR WILL NOT RELIABLY OPEN; MANUALLY OR WITH KEYLESS ENTRY. KEY FOB DOES NOT ACTIVATE THE ACTUATOR TO UNLOCK THE DOOR. UNABLE TO GET INTO THE VEHICLE IN THE EVENT OF AN EMERGENCY. DOOR CAN ONLY BE OPENED FROM INSIDE…"~82,000 mi, complaint #1646638
    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side sliding door failed to open as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Warranty Exten…"~100,000 mi, complaint #2016231
  2. #2

    door latch and hinge

    76 unsafe, 8 broken, 3 annoyance

    87
    incidents
    Typical range: 58,000–86,000 mi

    Median 68,500 mi, based on 56 reports (57% had no usable mileage)

    • "BUZZING NOISE FROM PASSENGER RIGHT SIDE DOOR WHEN UNLOCKING VEHICLES"~47,000 mi, complaint #1680053
    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated there was an abnormal clicking noise detected from the driver's side rear sliding door. The sliding door had seized and failed to open. There were no warning lights illuminated. The contact called…"~59,000 mi, complaint #1830718
    • "DRIVERS SIDE SLIDING BACK DOOR WILL NOT OPEN. LATCH WILL NOT AUTOMATICALLY OR MANUALLY UNLOCK. SAFETY HAZARD AS NOBODY CAN GET OUT THAT BACK DOOR. 2017 CARAVAN GT 66K MI"~66,000 mi, complaint #1663608
    • "DRIVERS SIDE SLIDING DOOR STUCK SHUT WITH MY MOM IN THE SEAT, SHE IS HIGHLY CLAUSTROPHOBIC, SHE ALMOST HAD A PANIC ATTACK BY THE TIME WE WERE ABLE TO GET THE OTHER SIDE UNLOADED SO SHE COULD SLIDE OUT OF THE BACK SEAT. THIS WAS A SERIOUS HEALTH ISSUE FOR MY 7…"~85,000 mi, complaint #1681312
    • "I OWN A 2017 DODGE GRAND CARAVAN GT AND MY REAR SLIDING DRIVER SIDE DOOR JUST STOPPED WORKING FOR NO REASON. IT IS LOCKED IN POSITION AND THE DOOR WON'T OPEN. I GOT IN THE VEHICLE ONE MORNING AND WHILE WARMING IT UP I WENT TO OPEN THE DOOR AND IT JUST WOULD NO…"~112,175 mi, complaint #1721283
  3. #3

    engine internal

    25 unsafe, 1 annoyance

    26
    incidents

    Commonly reported, insufficient mileage data - n=18, median 83,500 mi, no reliable range below 25 reports.

    • "ABOUT 6 MONTHS AGO MY CHECK ENGINE LIGHT CAME ON. THE CODE READER SAID IT WAS A MISFIRE IN #2. THE VEHICLE IDLES ROUGH AND SOMETIMES STALLS WHILE DRIVING. WHILE DRIVING ON THE HIGHWAY WE GOT STUCK IN TRAFFIC, THE VEHICLE STALLED. THANKFULLY IT STARTED RIGHT BA…"~45,000 mi, complaint #1591367
    • "VEHICLE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE TO LICENSED GARAGE FOR ANALYSIS. THE CODE 2 INDICATED A REPLACEMENT OF THE COIL AND SPARKPLUGS NEED TO BE DONE. AFTER MECHANIC CHANGED ITEMS, THE CHECK ENGINE LIGHT CAME ON AGAIN. TOOK VEHICLE BACK TO MECHANIC A…"~49,000 mi, complaint #1561316
    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated that after having an oil change, the check engine warning light illuminated continuously. In addition, the rear passenger’s side door failed to open from the inside or outside of the vehicle. The…"~78,400 mi, complaint #1762114
    • "VEHICLE MAKES LOUD WINDING NOISE WHEN ACCELERATING."~86,000 mi, complaint #1730864
    • "I GOT THE VEHICLE YESTERDAY AND THE CHECK ENGINE LIGHT WAS ON SO THE DEALER DO A OBD 2 SCAN AND IT SHOW A MISS FIRE IN THE NUMBER 2 CINDERS SO WE WAS THINK IT JUST NEED SPARK PLUGS SO I TOOK IT TO DODGE AND HAD NEW SPARK PLUGS PUT ON AND IT DID NOTHING TO FIX…"~96,536 mi, complaint #1725955
  4. #4

    engine stall or no start

    1 stranded, 20 unsafe

    21
    incidents

    Commonly reported, insufficient mileage data - n=19, median 45,500 mi, no reliable range below 25 reports.

    • "ARE 2017 DODGE GRAND CANAVAN HAS SHUT OF WHEN WE ARE DRIVING ON MULTIPLE OCCASIONS. THE FIRST MAJOR ISSUE WE HAD WITH THE VAN, WAS WHEN MY WIFE PARK AT THE LOCAL RETAILER STORE AND REMOVED THE KEY AND IT DID NOT SHUT OFF. WE TOOK IT TO THE DEALERSHIP AND THEY…"~22,714 mi, complaint #1577984
    • "DRIVING ON FREEWAY, AT AROUND 65MPH. VEHICLE SHUT OFF, LOST ALL POWER, NO ELECTRICITY, COULD NOT TURN ON HAZARD LIGHTS. I SHUT OFF IGNITION TURN IT ON AGAIN AND THE VEHICLE TURN ON AGAIN AND I PROCEEDED."~45,000 mi, complaint #1582594
    • "LOSS OF ENGINE POWER WHILE DRIVING. WHEN IT HAPPENS, THERE'S ALSO LOSS OF POWERING STEERING AND BRAKES. THIS HAS HAPPENED MORE THAN A DOZEN TIMES ON CITY STREETS AND HIGHWAYS. IT'S BEEN TAKEN TO A DODGE DEALERSHIP. I'M TOLD THEY CAN'T FIND THE PROBLEM. IT'S HA…"~60,000 mi, complaint #1642571
    • "MY VAN SHUT OFF FOR NO APPARENT REASON . I COULDN'T STEER IT AND THE BRAKES WOULDN'T WORK . TRIED TO TURN IT BACK ON AND IT DID . I HAVE A BRAND NEW BATTERY ON THERE ."~61,000 mi, complaint #1691490
    • "VAN MAY OR MAY NOT START, OR SHUTS OFF RANDOMLY. I HAVE REPLACED THE BATTERY 3 TIMES AND CHANGED AN ALTERNATOR. I HAVE NOTICED THAT OTHER VANS HAVE BEEN RECALLED FOR A NON START, BUT FOR SOME REASON MY FAN ISN'T INCLUDED. ALSO MY UCONNECT DOES NOT WORK. IT DOE…"~75,000 mi, complaint #1652701
  5. #5

    airbag system

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=14, median 68,000 mi, no reliable range below 25 reports.

    • "MY PROBLEM WITH MY CAR IS THAT THE DRIVER AND PASSENGER AIRBAGS EXPLODED WITHOUT HAVING A CAR OR A CAR THAT CRASHED ME I WAS DRIVING MY NORMAL CAR AND SUDDENLY THE AIR BAGS EXPLODED. AND THE MOST UNBELIEVABLE THING IS THAT IT IS A FACTORY FAULT BECAUSE THE DA…"~6,000 mi, complaint #1701542
    • "TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED AND BEEPED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH DIEPHOLZ AUTO GROUP OF PARIS (15200 US-150, PARIS, IL 61944, [REDACTED PHONE]). THE MANUFA…"~46,000 mi, complaint #1623659
    • "THE AIRBAG LIGHT COMES ON INTERMITTENTLY"~56,000 mi, complaint #1658127
    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 65 MPH, the driver’s side headrest air bag deployed. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. The vehi…"~71,501 mi, complaint #1879658
    • "MY WIFE HIT A DEER GOING 70 MPH DRIVING NORTHBOUND ON I65 RIGHT AFTER CROSSING THE TENN. STATE LINE. THE DEER HIT THE FRONT CENTER AND PASSENGER FRONT OF THE VAN AND THE AIRBAGS NEVER DEPLOYED. THE AIRBAG LIGHTS CAME ON AND STAYED ON BUT THE AIRBAGS NEVER DEP…"~120,000 mi, complaint #1713303
  6. #6

    transmission automatic

    4 stranded, 11 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=11, median 72,000 mi, no reliable range below 25 reports.

    • "VEHICLE'S POWERTRAIN STALLED ON TWO OCCASSIONS. ONCE AFTER STOPPING AT RED LIGHT, AND SECOND TIME (WEEKS LATER) ON INTERSTATE IN STOP AND GO TRAFFIC. ON EACH OCCASION ENGINE CONTINUED TO RUN BUT TRANSMISSION WOULD NOT ENGAGE. I HAD TO STOP, PUT IN NEUTRAL O…"~25,400 mi, complaint #1591502
    • "TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE REVVED, BUT FAILED TO ACCELERATE AND MOVE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TR…"~61,000 mi, complaint #1623039
    • "THE TRANSMISSION STOPPED SHIFTING INTO GEAR (REVERSE AND DRIVE). THE VAN STOPPED IN THE MIDDLE OF THE HIGHWAY, DIRECTLY IN TRAFFIC. THE VEHICLE WAS IN DRIVE WHEN T STOPPED COMPLETELY. THE VEHICLE WAS SCREAMING LOUDLY AND WOULD NOT SHIFT INTO GEAR AT ALL. MY LI…"~72,000 mi, complaint #1530045
    • "TRANSMISSION STARTED SLIPPING AT 85000 MILES NOW ON THE DATE OF 02-27-2021 I'M SITTING BROKE DOWN BECAUSE MY VEHICLE WILL NOT SHIFT OUT OF 1ST GEAR. THE VEHICLE ONLY HAS 86,858 MILES"~86,858 mi, complaint #1729773
    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated that while depressing the accelerator pedal, the vehicle failed to properly shift gear. The vehicle started to shift gear at approximately 50 MPH. There was an abnormal winding sound detected. The…"~131,000 mi, complaint #1895976
  7. #7

    seat mechanism

    12 unsafe

    12
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated that a bolt connected to the front passenger seat had come loose causing the seat belt to become detached from the front passenger seat. The cause of the failure was not determined. The manufactur…"~54,000 mi, complaint #1749959
    • "MY HUSBAND PULLED INTO A PARKING SPACE. HE PLACED THE CARAVAN IN PARK AND LEFT IT RUNNING. I HAD TO RUN INTO THE RESTAURANT TO GRAB THE PIZZA. AFTER I HAD CLOSED THE PASSENGER DOOR THE HEADREST POPPED APART. I KNOW THAT IT IS A SAFETY FEATURE AND ONLY GOES OFF…"~78,100 mi, complaint #1692003
    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated that while her sister was driving at an undisclosed speed, the front passenger's side headrest restraint system activated, causing the front passenger's side headrest to deploy. No warning lights…"~103,000 mi, complaint #2038022
  8. #8

    control module

    1 stranded, 8 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=12, median 52,500 mi, no reliable range below 25 reports.

    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated when she attempted to start the vehicle there was no sound of the starter motor and the instrument cluster remained black when she turned the ignition on. The contact had attempted to jump start t…"~46,000 mi, complaint #1934581
    • "TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE ENGINE COMPARTMENT SHOOK AND THE VEHICLE STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GWINNETT CHRYSLER DODGE JEEP RAM (5054…"~48,000 mi, complaint #1515116
    • "WHILE COMING TO A STOP THE VEHICLE WILL SHUT DOWN. THERE IS A DING LIKE THE A SEATBELT ISN'T BUCKLED, THE LIGHTS FLASH AND THE VEHICLE JUST SHUTS DOWN LIKE SOMEONE TURNED THE KEY OFF. THIS HAS HAPPENED BOTH WHEN THE VEHICLE IS COLD AND WARM IT STARTS BACK…"~48,000 mi, complaint #1541334
    • "DRIVING ON HIGHWAY ABOUT 75 MPH WITH CRUISE SET. IT WAS ALMOST AS IF THE VEHICLE SHUT OFF, I LOST ALL CONNECTION AND MY COMPUTER WENT WHACK. ALL THE CHECK ENGINE LIGHTS CAME ON ETC . IT SLOWED MY CAR DOWN, AND RESET MY RADIO ETC . BUT THAN ALL OF A SUDDEN I…"~77,000 mi, complaint #1627691
    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The contact stated that several unknown warning lights were illuminated. The contact pulled over to…"~150,000 mi, complaint #2106410
  9. #9

    other

    5 unsafe, 3 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I BOUGHT THE CAR MONTH AGO WITH 34900 MILES ON IT AND WITHIN THE MONTH MY AC STARTED BLOWING HOT AIR WHILE DRIVING, MY PASSENGER REAR DOOR WAS MAKING GRINDING NOISE ON OPENING/CLOSING/LOCKING AND THE WINDSHIRLD WIPER FLUID LINE CAME UNDONE WITHIN 3 WEEKS. AS…"~35,400 mi, complaint #1576318
  10. #10

    engine head gasket

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "SES FOR P0306 MISFIRE CYLINDER 6 DURABLE TO PREMATURE HEAD WARPING. DODGE STATES A KNOWN PROBLEM. THIS COULD CAUSE POWER LOSS DURING ACCELERATION."~44,500 mi, complaint #1559675
    • "CYLINDER 6 MISFIRE DUE TO A COMPRESSION ISSUE DUE TO FAULTY HEAD. ONLY HAS 56K MILES ON IT. RESULTING IN STALLING OUT AND LACK OF POWER WHEN ACCELERATING."~56,000 mi, complaint #1676715
    • "TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 38 MPH, THE VEHICLE STARTED TO MISFIRE AND HESITATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO GATOR CHRYSLER DODGE ([REDACTED ADDRESS], MELBOURN…"~60,000 mi, complaint #1620549
    • "CYLINDER 2 MISFIRE DUE TO BROKEN CYLINDER HEAD. THIS IS A KNOWN PROBLEM FROM CHRYSLER/DODGE AND HAS BEEN FOR YEARS. THE PROBLEM WAS CAUSED FROM A FAULTY MOLD USED TO CAST THE ENGINE WHEN THEY WERE MANUFACTURED. MY CAR IS ONLY 4 YEARS OLD WITH 71K MILES, CLEAN…"~71,000 mi, complaint #1724429
    • "ABOUT 1 WEEK AGO MY CHECK ENGINE LIGHT CAME ON. THE CODE READER SAID IT WAS A P302, MISFIRE IN #2. THE VEHICLE IDLES ROUGH AND SOMETIMES STALLS WHILE DRIVING. OTHER 2017 GRAND CARAVANS HAVE HAD A RECALL FOR A VERY SIMILAR REASON, BUT MY VIN IS NOT INCLUDED IN…"~86,000 mi, complaint #1643227
  11. #11

    engine oil consumption

    5 unsafe, 1 broken

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON INSPECTION, OIL WAS FOUND ON THE FLOOR OF THE GARAGE THAT HAD LEAKED FROM THE ENGINE. THE LOCAL DEALER TELEGRAPH CHRYSLER LOCATED AT [REDACTED ADDRESS], TAYLOR, MI 48180 WAS NOTIFIED…"~72,000 mi, complaint #1734563
    • "OIL FILTER HOUSING UNIT FAILS BECAUSE OF OVER TIGHTENING DONE BY PERSON THAT IS DOING THE OIL CHANGE. DODGE PERSONNEL TOLD ME DIRECTLY THERE SHOULD BE A RECALL BECAUSE THE PART IS DEFECTIVE BUT DODGE REFUSES TO DO IT. PART ISN'T EVEN IN STOCK BECAUSE THEY CA…"~76,089 mi, complaint #1724872
    • "OIL HOUSING UNIT FAILED AT 72,000 MILES. DODGE STATED IT SHOULD BE A RECALL, THEY CAN'T EVEN KEEP UP WITH THE PARTS TO REPLACE IT WHEN IT FAILS. THEY TOLD ME TO USE AN AFTER MARKET PART THAT WOULD FAIL BUT IT WOULD AT LEAST GET THE CAR BACK IN MY POSSESSION."~78,000 mi, complaint #1727989
    • "I RECENTLY PURCHASED A USED 2017 DODGE GRAND CARAVAN IN NOV 2020. I WENT IN FOR AN OIL CHANGE AND WAS INFORMED OF A SMALL OIL LEAK. THE DEALERSHIP SAID THAT THE OIL FILTER ADAPTER HOUSING NEEDED TO BE REPLACED. THEY ARE UNABLE TO GET THE PART AT THIS TIME SAID…"~91,866 mi, complaint #1722891
  12. #12

    engine cooling

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE OIL COOLER WHICH HOLDS THE OIL TEMPERATURE SWITCH AND OIL PRESSURE SWITCH AND OIL FILTER HOUSING IS MADE OF PLASTIC AND SEALED TO ALUMINUM INTAKE MANIFOLD WITH BOLTS AND RUBBER O-RINGS. THIS PART IS CRACKED AND LEAKING OIL AT TOP END ON A HOT ENGINE; OIL…"~60,000 mi, complaint #1662407
    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 5 MPH, the low oil pressure warning light was illuminated. The contact stated that upon pulling to the side of the road and checking the oil level, the contact noticed that the oil l…"~81,000 mi, complaint #2040736
    • "OIL FILTER ADAPTER/OIL COOLER. WHILE GETTING THE TRANSMISSION REPLACED THAT HAD A TOTAL FAILURE AT 110,000 MILES WHILE ENROUTE TO GET THE RECOMMENDED 120,000 MILE SERVICE, THE DEALER INFORMED US THAT THE OIL COOLER HAD A DECENT SIZED CRACK NEAR THE BASE AND RE…"~110,000 mi, complaint #1733811
  13. #13

    battery and charging

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE VAN STALLS WHILE RUNNING AND SOMETIMES WON'T START WHILE THE INTERIOR LIGHTS FLICKER. WHILE DRIVING, THE HEADLIGHTS DIM AND FLICKER WHILE THE INTERIOR LIGHTS ARE NORMAL. I CHECKED MY BATTERY, STARTER, AND ALTERNATOR AND THE MECHANIC TESTED THEM AND SAID TH…"~45,000 mi, complaint #1652732
    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle lost motive power and electrical functions. The vehicle was able to be restarted and functionality was restored. The contact stated no warning light wa…"~58,667 mi, complaint #1762094
    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle failed to start with message "NO FUSE" displayed. The contact stated that the vehicle was jump-started however, the check engine warning light illuminated. The vehicle was taken t…"~70,158 mi, complaint #1821904
  14. #14

    wiring harness

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE REAR POWER OUTLET (BETWEEN THE MIDDLE REAR SET AND REAR SET ON DRIVER SIDE) CAUGHT FIRE. WE WERE DRIVING IN OCALA, FL ENTERING THE I75 HIGHWAY ON RAMP WHEN WE SAW SMOKE AND THEN FLAMES SHOOTING FROM THE REAR POWER OUTLET. WE GOT THE KIDS OUT OF THE VAN AN…"~37,000 mi, complaint #1478291
    • "'CHRYSLER'S TIPM IS A COMPUTER RUN AMUCK ' OWNERS REPORT THAT THEIR VEHICLES ACT AS IF POSSESSED AND LEAVE THEM IN DANGEROUS SITUATIONS ' STALLED VEHICLES STRANDED WITHOUT WARNING ON THE HIGHWAY, FUEL PUMPS THAT WON'T SHUT OFF, WINDOWS THAT OPEN AND SHUT, AIRB…"~68,500 mi, complaint #1647138
  15. #15

    throttle and pedal

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VAN ACCELERATED FOR APPROXIMATELY 1 MINUTE. I WAS ON THE HIGHWAY. I SLAMMED ON THE BREAKS AND WAS ABLE TO MAINTAIN A SPEED OF 55 MILES PER HOUR. GAS PEDDLE SEEMED STUCK. A RED FLASHING LIGHTNING SIGN ILLUMINATED AND THEN WENT AWAY. THE VAN THEN STOPPED ACCELE…"~37,800 mi, complaint #1618131
  16. #16

    ac compressor and refrigerant

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "COOLING SYSTEM STOPPED WORKING, FREON WAS COMPLETELY EMPTY, REFILLED THEN EMPTY AGAIN THE NEXT DAY. RUNNING DEFROST OR HEAT MAKES THE CAR SMELL LIKE ELECTRIC FIRE."~74,000 mi, complaint #1698140
    • "MY AC WENT OUT ONLY IN THE FRONT 1/3 OF THE VAN ABOUT 3 MONTHS AGO AND STARTED TO HAVE A SLIGHT BUZZING SOUND UNDER MY DASH A COUPLE WEEKS AGO WHEN ANY ELECTRICAL DEVICE IS PLUGGED INTO AN OUTLET OR THE AC IS TURNED ON. *TR"~76,000 mi, complaint #1665273
  17. #17

    brake booster

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING ON THE HIGHWAY,, THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE TRACTION CONTROL WARNING LIGHT. ALSO, THE VEHICLE WOULD NOT COME OUT OF THE PARK POSITION AND THE BRAKE PEDAL COULD NOT BE USED TO CANCEL THE CRUISE CONTROL. WHEN THIS WAS INVESTIGA…"~65,000 mi, complaint #1687511
  18. #18

    brake pads and rotors

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I BOUGHT 2017 DODGE GRAND CARAVAN. NOW, THE CAR HAS 34,940 MILES. WHEN I PUS THE BRAKE WHEN THE CAR SPEED ABOVE 40 MILES/HOUR, THE CAR VIBRATES. I THINK THE ROTOR IS WARPED. IT IS DANGEROUS ON THE HIGHWAY BECAUSE THIS PROBLEM. TALKED TO DODGE DEALERSHIP AND CA…"~34,900 mi, complaint #1559563
    • "VEHICLE PURCHASED USED 3/3/19, SUPPOSEDLY WITH NO PROBLEMS WITH BRAKE SYSTEM. TWO MONTHS LATER REAR BRAKES ARE GRINDING AWAY AT ROTORS, CALIPERS ARE GETTING STUCK, AND THERE WAS A FIRE ON DRIVER'S SIDE REAR BRAKES."~50,000 mi, complaint #1578101
  19. #19

    instrument cluster

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "Odometer Fraud. The contact purchased a 2017 Dodge Grand Caravan. The contact stated that he had purchased a used vehicle through Facebook Marketplace. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage…"~177,589 mi, complaint #2241451
  20. #20

    interior trim

    1 broken, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "DRIVING ON HIGHWAY, HEARD FLAPPING NOISE. PULLED OVER, OPENED PASSENGER DOOR, TRIM WAS HANGING OFF. TOOK IT OFF. FOUND OUT IT IS CALLED APPLIQUE/MOLDING/ TAPE DOOR PILLAR FRONT DOOR. WENT TO DEALERSHIP IN SAN ANTONIO YESTERDAY, WAS TOLD THAT EVEN WITH MAXIM…"~60,000 mi, complaint #1598872
    • "THE FRONT PASSENGER SEAT IS BEING RIPPED AND SHREDDED BY A SHARP METAL PART OF THE SEAT FRAME THAT PROTRUDES INTO THE SIDE OF THE SEAT CUSHION. THE FRAME IS COVERED BY THE PLASTIC SEAT BASE."~60,000 mi, complaint #1649323
  21. #21

    key fob and immobilizer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "DOORS WON'T OPEN OR UNLOCK WITH KEY FOB, ROOF PANEL BUTTONS OR MANUALLY. THIS HAPPENS RANDOMLY. BACK SLIDING DOORS WILL ALSO RANDOMLY OPEN WHEN VAN IS PARKED AND TURNED OFF."~74,000 mi, complaint #1698136
  22. #22

    seatbelt and pretensioner

    1 unsafe, 1 broken

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "THIS HAS OCCURRED NOW AT LEAST 12 TIMES IN THE LAST YEAR. THE MIDDLE ROW SEATS. AFTER FASTENING THE SEAT BELTS, THEY UNBUCKLE. I HAD CAR SEATS WITH CHILDREN BUCKLED AND ALL A SUDDEN THEY TELL ME IT CAME UNBUCKLED WHILE DRIVING AND I HAVE TO STOP AND LOCK IT AG…"~3,000 mi, complaint #1556307
    • "DRIVER SEAT BELT WOULD NOT FASTEN . LOWER SECTION OF SEAT BELT WAS REPLACED BY DEALER ON 07/23/2019.."~54,000 mi, complaint #1588673
  23. #23

    suspension arms and bushings

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS TRAVELING WITH MY FAMILY OF 4, BACK FROM A VACATION. TRAVELING AT ABOUT 65 MPH WITH TRAFFIC ON WET INTERSTATE HIGHWAY. [REDACTED ADDRESS] TRANSITIONED FROM BLACK TOP TO A CONCRETE BRIDGE, SLIGHT BUMP. WE HEARD A LOUD CRACK AND THUD, AND THE REAR OF VEH…"~34,315 mi, complaint #1740483
  24. #24

    torque converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "OUR 2017 DODGE GRAND CARAVAN GT SUFFERED A TORQUE CONVERTER FAILURE AT 63,095 MILES WHILE DRIVING IN GEAR AT APPROXIMATELY 50 MPH, CREATING A WHINING SOUND WHILE MOVING UNTIL WE WERE ABLE TO GET THE VEHICLE TO A STOP, AND THEN SHUDDERING AND REVVING HIGH WITHO…"~63,095 mi, complaint #1710068
    • "83000 MILES AND TORQUE CONVERTER IS GOING OUT I HAVE BEEN TOLD BY TRANSMISSION GUY COMMON ISSUE WILL REQUIRE A REBUILD DUE TO PARTICLES INSIDE THE TRANSMISSION. THEY ARE REPAIRING 2-3 A WEEK WITH THIS ISSUE , AND I LIVE IN SMALL TOWN,.WITH AS FEW AS 70000 MILE…"~83,000 mi, complaint #1724886
  25. #25

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I came to a stop sign and my 2017 Dodge Grand Caravan was making a whining noise. When I pressed the gas the van hesitated to go then it jumped . It kept skipping . Then-it accelerated while I was driving. I came to a four way stop and when it was my turn to…"complaint #1828120
  26. #26

    brake hydraulics

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I tried to stop the van and had no brakes. I went right through the intersection, luckily it was early in the morning with light traffic. It could have been deadly. The front flex brake line fitting rusted away and the brake line separated. There was no warnin…"complaint #2067729
  27. #27

    catalytic converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I am filing this complaint regarding the service department at Vaden Dodge Chrysler Jeep Ram. My complaint concerns a failure to properly diagnose a mechanical issue with my vehicle, misleading statements about the condition of the vehicle after repairs, and p…"complaint #2186668
  28. #28

    climate control module

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE TEMP CONTROL PANEL TURNED ON BY ITSELF, I CAN SHUT IT OFF AND IT WILL COME BACK ON. I CAN TURN IT DOWN AND IT WILL TURN THE FAN ON FULL POWER AGAIN AUTOMATICALLY. I HAVE A 3 MINUTE VIDEO OF IT HAPPENING ALL ON ITS OWN."~58,013 mi, complaint #1691615
  29. #29

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE DRIVING ON THE HIGHWAY IN A 2017 DODGE GRAND CARAVAN WITH CRUISE CONTROL ENGAGED AT THE POSTED SPEED OF 70MPH, THE CRUISE FAILED TO DISENGAGE WITH THE DEPRESSION OF THE BRAKE, OR BY TRYING TO TURN THE CRUISE OFF. THE ACCELERATOR WAS STUCK; AND THE FLOOR…"~29,500 mi, complaint #1473297
  30. #30

    driveshaft axle cv

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "I DRIVE A 2017 DODGE GRAND CARAVAN. LAST WEEK, AS I WAS DRIVING MY CHILDREN TO THEIR GRANDMOTHERS HOUSE, I NOTICED THE STEERING WHEEL SHAKING. I REGAINED CONTROL AND MADE IT TO MY MOMS HOUSE AND DROPPED OFF THE CHILDREN. AS I LEFT HER HOUSE AND MADE IT BACK TO…"~43,000 mi, complaint #1579691
  31. #31

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SMELL OF GAS EMITTING FROM UNDER VEHICLE. WHEN STOPPED AT A LIGHT AND WINDOWS UP, IT CAN BE SMELLED, WHEN PARKED AFTER DRIVING CAN SMELL GAS ALL THE WAY AROUND THE VEHICLE, WHEN IDLE TO COOL OFF INTERIOR. FUEL CAN BE SMELLED ON FIRST APPROACH. MY WIFE AND KIDS…"~81,000 mi, complaint #1676200
  32. #32

    heater core and blower

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE BLOWER ONLY WORKS ON HEAT, AND ONLY REAR CONTROLS. STILL NOT NORMAL AMOUNT OF HEAT. FRONT DO NOT NOT WORK UNLESS IT IS ON DEFROST, BARELY ENOUGH HEAT DISPLACED ON WIND SHIELD CAUSING VISIBILITY IN THE WINTER TO BE HORRIBLE. THE AMOUNT OF VISIBILITY IS LESS…"complaint #1445970
  33. #33

    infotainment head unit

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "DRIVING DOWN THE ROAD AND THE RADIO JUST RANDOMLY SHUTS DOWN. SCREEN GOES BLACK FOR ABOUT 10 SECONDS, THEN RESTARTS ITSELF. ALL PRE-SAVED STATIONS ARE STILL THERE BUT IT'S ALMOST LIKE WE TURNED THE CAR OFF, THEN TURNED IT BACK ON. HAPPENS QUITE A BIT - ABOU…"complaint #1639577
  34. #34

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On December 29, 2025, my wife put her van in park, turned off the vehicle and proceeded to exit the vehicle. The drive is on an incline after exiting the vehicle it began to roll backwards. She was caught in the door and attempted to press the brake to no effe…"complaint #2166262
  35. #35

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "As I was driving home on a city street, the entire car locked. I had no steering control. My brakes didn’t work the Entire vehicle locked. In the middle of the street. I turned the ignition off, put it in park and restarted the car only then did it work proper…"complaint #2007370
  36. #36

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I WAS ON HIGHWAY 87 IN I WAS IN MOTION ALL OF A SUDDEN THE WHEEL JERKED TO THE LEFT I TRIED TO KEEP STREERING WHEEL STRIGHT AND THEN IT JERKED TO THE RIGHT, AND THEN IT GOT STUCK MOTOR STILLN RUNNING AND THEN IT WENT INTO REVERSE BY ITSELF WITHOUT ME TOUCHING…"~52,000 mi, complaint #1511392
  37. #37

    unintended acceleration

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving approximately 55 MPH and attempting to accelerate to overtake another vehicle, the vehicle accelerated abruptly. The contact depressed the brake pedal but the vehicle continued to ac…"~62,500 mi, complaint #1826668
  38. #38

    wheel or rim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I WAS DRIVING DOWN LOCAL HIGHWAY WHERE SPEED LIMIT IS 50MPH AND ROAD CONDITIONS ARE BUMPY AND UNEVEN. ALSO THERE IS A RAILWAY CROSSING. I WAS GOING ABOUT 48MPH WHEN MY LOW TIRE PRESSURE LIGHT CAME ON. I DID NOT FEEL A DIFFERENCE IN THE WAY MY VEHICLE WAS DRIVI…"~22,000 mi, complaint #1676076

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE GRAND CARAVAN directly.