2011 DODGE GRAND CARAVAN

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    control module

    22 stranded, 77 unsafe, 1 annoyance

    100
    incidents
    Typical range: 65,000–98,000 mi

    Median 80,000 mi, based on 157 reports (13% had no usable mileage)

    • "VAN WOULD NOT START DIFFUCULT TO START VAN WOULD CRANK,HAPPENED TO MANY TIMES WE HAVE HAD SEVERAL INSTANCE THAT REQUIRED AND TOW AS THE VEHICLE WOULD NOT START.I'M JUST RESEARCH TO INTERNET THE PROBLEM I'M JUST READ SIMILAR COMPLAIN AND PROB…"~7,500 mi, complaint #1244989
    • "THE VAN TRIES TO START BUT IT NEVER TURNS OVER. I WAS DRIVING DOWN THE INTERSTATE AT AROUND 70 MPH AND THE VAN STALLS OUT. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK TO TAKE IT TO THE DEALER. DEALER STATED THAT I NEED A TIPM MODULE AND…"~65,000 mi, complaint #1294882
    • "VEHICLE STALLED 6 TIMES WHILE TRAVELING ON EXPRESSWAY 70-75 MPH ,LIGHTS GOING ON AND OFF...LOSS OF POWER STEERING AND BRAKES WHEN STALLED. TOOK VEHICLE TO DEALERSHIP WHO COULD NOT DUPLICATE. THEY HAD BEEN CONFERRING WITH DODGE REPRESENTATIVE WHO AFTER 1 WEEK S…"~82,000 mi, complaint #1151759
    • "MY VEHICLE HAS DIED! IT NEEDS A TIPM. MY CAR HAS STALLED NURMEROUS TIMES ON THE HIGHWAY AND TAKES ME OVER 30 ATTEMPTS TO START!..IT IS NOW IN THE SHOP"~100,000 mi, complaint #1237588
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE VEHICLE EXPERIENCED A LOSS OF POWER WHILE TRAVELING HIGHWAY SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MARK THOMAS MOTORS (2315 SANTIAM HEY SE, ALBANY) WHERE IT WAS DIAGNOSED THAT…"~250,000 mi, complaint #1423290
  2. #2

    engine stall or no start

    13 stranded, 55 unsafe

    68
    incidents
    Typical range: 67,000–114,500 mi

    Median 92,000 mi, based on 90 reports (26% had no usable mileage)

    • "VEHICLE STALLS/DIES WHILE DRIVING. MY FAMILY WAS ON THE FREEWAY AND THE DODGE CARAVAN JUST DIED. LIGHTS STILL WORKED BUT ENGINE SUDDENLY QUIT RUNNING. HAD TO COAST TO THE SIDE OF THE ROAD AFTER ALMOST BEING RUN OVER BY OTHER VEHICLES. A POLICE OFFICER HAD TO P…"~10,100 mi, complaint #1532493
    • "SEVERAL TIMES THIS WINTER MY WIFE HAS WENT TO START OUR VEHICLE AND IT WOULD NOT START. THIS HAS RESULTED IN MISSED TIME AT WORK AND KIDS MISSING SCHOOL AS WELL AS 1 OCCURRENCE OF BEING STRAINED WHILE OUT SHOPPING. IT SEEMS TO EFFECT IT MOSTLY WHEN REALLY COLD…"~71,000 mi, complaint #1272702
    • "VAN TRIES TO START BUT JUST CAN'T TURN OVER. IT STALLED WHILE TRYING TO PULL OUT IN TRAFFIC. TOOK IT TO THE DEALER WHERE THEY FIRST TOLD ME IT WAS THE ALTERNATOR. WHEN I TRIED TO LEAVE THE VAN WOULDN'T START. THEY TRIED TO JUMP START IT AND IT WOULDN'T WORK. T…"~91,000 mi, complaint #1128673
    • "AS I AM DRIVING THE CAR JUST SHUTS OFF WITH NO WARNING. IT HAS HAPPENED MULTIPLE TIMES BOTH ON THE HIGHWAY AND IN TOWN. I LOSE INSTRUMENTATION, POWER STEERING, AND POWER BRAKES. I HAVE HAD TO GLIED TO A STOP AND TRY AND RESTART THE VEHICLE."~128,000 mi, complaint #1380435
    • "WHEN YOU PUT THE KEY IN IT IT JUST CRANKS AND CRANKS AND CRANKS BUT NEVER STARTS. WHEN IT FIRST STARTED IT WAS JUST OCCASIONALLY BUT NOW IT WONT START AT ALL SO IT JUST SITS IN THE DRIVEWAY. I'M A GRANDMOTHER RAISING HER GRANDCHILDREN BE NICE TO HAVE A VEHICLE…"~187,000 mi, complaint #1650570
  3. #3

    fuel pump

    12 stranded, 36 unsafe, 1 broken, 1 annoyance

    50
    incidents
    Typical range: 68,000–121,000 mi

    Median 87,000 mi, based on 97 reports (8% had no usable mileage)

    • "*THE FUEL PUMP DOES NOT TURN OFF *TROUBLE STARTING CAR AND SOME DAYS JUST WILL NOT START AT ALL *THE ENGINE STALLS WHILE DRIVING; TWICE ON THE FREEWAY LUCKILY NO ACCIDENT. *THE HORN RANDOMLY WILL GO OFF. * SAID THE KEY WAS IN THE IGNITION WHEN IT WASN'T"~49,000 mi, complaint #1231322
    • "SEVERAL THINGS HAS BEEN HAPPENING. VAN WOULD SPEED UP FOR NO APPARENT REASON, IT HAS STALLED WHILE DRIVING, TWO FRONT WINDOWS WENT DOWN BY THEMSELVES, I'VE HAD TO TRY SEVERAL TIMES TO START THE VAN, ITS GOTTEN A LOT WORSE! TOOK IT TO CR DODGE DEALER IN ADRIAN…"~68,236 mi, complaint #1337734
    • "VEHICLE STOPPED RUNNING WHILE DRIVING. GOT THE VAN OFF THE ROAD AND WAS ABLE TO GET IT TO RUN AGAIN. VAN SPIT AND SPUTTERED FOR ABOUT A MINUTE OR TWO AND THEN DROVE FINE TO GET IT HOME, ABOUT TWO MILES. ONCE HOME CUT OFF AND STARTED WITH NO PROBLEMS. SAT OVER…"~87,000 mi, complaint #1426798
    • "FUEL RELAY IS STUCK IN THE OPEN CONDITION CAUSING A NO START. VEHICLE WILL CRANK BUT WILL NOT START. FURTHER TESTING REVEALED OPEN CONTACT ON THE INTEGRATED FUEL RELAY. VEHICLE WILL RUN IF /WHEN RELAY IS BY PASSED. VEHICLE WAS TOWED IN DUE TO NO START. REPLACE…"~115,735 mi, complaint #1225905
    • "OCTOBER 8,2020 I WAS DRIVING STRAIGHT DOWN HILL ON A CITY STREET IN PUYALLUP, WA WHEN THE CAR COMPLETELY SHUT DOWN WITHOUT WARNING. I HAD NO STEERING, BRAKES, OR ANYWAY TO CONTROL THE VEHICLE. I MANAGED TO COAST INTO A NEARBY LOWES HARDWARE PARKING LOT AND RAN…"~930,027 mi, complaint #1698558
  4. #4

    wiring harness

    3 stranded, 38 unsafe

    41
    incidents
    Typical range: 52,000–121,000 mi

    Median 88,000 mi, based on 47 reports (38% had no usable mileage)

    • "CHECK ENGINE LIGHT CAME ON IN EARLY DECEMBER. DEALER RESET THE ERROR CODE AND SAID IT WAS PROBABLY NOTHING. LIGHT CAME BACK ON A FEW DAYS LATER SO WE BROUGHT BACK TO THE DEALER - THE CONSULTED WITH CHRYSLER AND REPLACED THE CAM PHASERS AND SAID THAT SHOULD F…"~7,500 mi, complaint #906033
    • "TIPM BAD. I'VE TAKEN MY VAN TO THE DODGE DEALER SEVERAL TIMES FOR IT CRANKS BUT NOT START. RUNS ROUGH, ACCELERATES BY IT SELF SOMETIMES, WINDOWS WENT DOWN BY THEMSELVES. THEY "DIAGNOSED" IT AND CAME UP WITH DIFFERENT THINGS, I'M SURE NEVER NEEDED SUCH AS HOUSI…"~68,000 mi, complaint #1337820
    • "BASES ON WHAT I FOUND WITH MY LOCAL MECHANIC AND ONLINE MY VAN A FAULTY TIPM. DODGE CURRENTLY HAS A RECALL OUT FOR OTHER VEHICLE WITH A BAD TIPM BUT CLAIMS MY VAN IN NOT AFFECTED BY IT. MY VAN HAS HARD STARTS OR IT WILL START THE STALL. IT TAKES ABOUT 8-10 TI…"~88,000 mi, complaint #1131780
    • "WIPERS ON INTERMITTENTLY AND WILL NOT TURN OFF. NO INTERIOR LIGHTS OR DASH LIGHTS, THEN ALL LIGHTS ON INSTRUMENT PANEL/WARNING LIGHTS COME ON. LOUD SQUEALING NOISE AND CHATTERING NOISE FROM INSTRUMENT PANEL. VAN WILL NOT START. SLIDING DOOR SOMETIMES OPENS ON…"~130,000 mi, complaint #1527961
    • "OUR 2011 DODGE GRAND CARAVAN STARTED HAVING MAJOR ELECTRICAL ISSUES, WHERE THE VEHICLE WOULD RUN, BUT THE BLINKERS, THE DASH LIGHTS, HEATER/AC, RADIO, AND BLUETOOTH WOULD ALL NOT WORK AT ONCE. THE WIN MODULE HAD TO BE REPLACED. AS SOON AS THAT WAS DONE, THE VE…"~961,000 mi, complaint #1140293
  5. #5

    battery and charging

    8 stranded, 18 unsafe

    26
    incidents
    Typical range: 61,000–100,000 mi

    Median 89,000 mi, based on 38 reports (24% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHI…"~24,867 mi, complaint #1199060
    • "DRIVING ON HIGHWAY AT 70 MPH. CHARGING LIGHT CAME ON. TESTED AT PARTS STORE AND PROBLEM IDENTIFIED AS ALTERNATOR. ONLY AFTERMARKET AVAILABLE WAS A MOPAR AND COST $400. FELL THIS IS A DESIGN FLAW AS THE CAR IS ONLY 3 YEARS OLD WITH 60K MILES. *JS"~62,000 mi, complaint #1092145
    • "THE 2011 GRAND CARAVAN HAD TROUBLE STARTING ONE MORNING BUT SOON STARTED. SOON AFTER, THE PROBLEM APPEARED TO HAPPEN MORE FREQUENTLY. ONE MORNING THE BATTERY WAS DEAD EVEN THOUGH IT WAS A FAIRLY NEW BATTERY. I EXCHANGED FOR A NEW BATTERY AND IT WAS DEAD AGA…"~90,000 mi, complaint #1221398
    • "THE VAN'S ENGINE SHUTDOWN WHILE MY WIFE WAS DRIVING THE VAN AT NIGHT AND BARELY HAD ENOUGH TIME TO PULL TO THE SIDE OF THE ROAD BEFORE LOSING CONTROL OF STEERING. SHE HAD JUST MADE A RIGHT TURN ONTO THE HIGHWAY. TOWED THE VAN TO A LOCAL DEALER AND FOUND THE IS…"~101,141 mi, complaint #1478900
    • "2011 DODGE GRAND CARAVAN.. I WAS THANKFULLY SITTING INFRONT OF THE HIGH SCHOOL WAITING FOR MY DAUGHTER TO COME OUT. MY VAN WAS RUNNING. I HAD RADIO ON AND WINDOWS DOWN. NOTHING ELSE ON NO AIR CONDITIONING OR ANYTHING. THE DASH LIGHTS ALL COME ON ALL OF A…"~128,000 mi, complaint #1407725
  6. #6

    other

    4 unsafe, 11 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=11, median 44,000 mi, no reliable range below 25 reports.

    • "REAR QUARTER VENT WINDOW, SWITCH WAS RECALLED I TOOK IT TO MY DODGE DEALER THEY DISCONNECTED THE SWITCH AND SAID THEY WOULD REPLACE IT . I HAVE CALLED FOUR TIMES NOW AND EVERY TIME I TOLD THEY HAVE NO PARTS TO REPLACE IT . I ASKED HOW LONG IT WOULD BE THEY DON…"~7,000 mi, complaint #1145925
    • "WHILE DODGE CARAVAN WAS PARK IN FRONT OF DEALERSHIP BANKSTON FORD MINI VAN CAUGHT ON FIRE. NO ONE WAS IN VEHICLE AT THE TIME EXCEPT A PET. A PAGE OVER SPEAKER INFORMED ME THAT THE VAN WAS ON FIRE. BY THE TIME I REACHED THE SCENE "FLAMES" WERE COMING UP FROM T…"~38,000 mi, complaint #938354
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SIDE DOOR PANEL AND PASSENGER SIDE DOOR PANEL OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INFORMED THE CONT…"~44,000 mi, complaint #1148009
    • "RECALL REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED BY DEALERSHIP DUE TO SAFETY RECALL. THE DEALERSHIP TOLD US THAT THE NEEDED REPAIR PART IS ONLY COMING IN SLOWLY NOW...(MARCH 27, 2015) AND THAT WE WILL BE NOTICED. WE HAVE NOT BEEN ABLE TO USE THE REAR…"~58,858 mi, complaint #1169750
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, SHE HEARD CLICKING AND POPPING NOISES COMING FROM THE FRONT DRIVER'S SIDE DOOR AND…"~66,550 mi, complaint #1384125
  7. #7

    transmission automatic

    1 stranded, 13 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=20, median 39,500 mi, no reliable range below 25 reports.

    • "VAN STARTED TO PRODUCE VERY HARSH SHIFTING IN DRIVE. WHEN IN REVERSE AND IN A SLIGHT INCLINE THE TRANSMISSION STARTED TO SHUDDER AS WELL. EVER SINCE, TRANSMISSION WILL RANDOMLY SHIFT HARSH, SKIP SHIFTS AND UNDER A LOAD WHEN BACKING UP WILL SHUDDER ALL OF THE…"~3,000 mi, complaint #890419
    • "CONTINUED ISSUES REGARDING VEHICLE PERFORMANCE INCLUDING FRONT TIRES, TRANSMISSION, WINDOW SWITCH, SLIDING PASS. DOORS. FINANCED A 2011 DODGE GRAND CARAVAN ON JAN 25 2013, VIN # [XXX]. UPON DELIVERY I HAD ISSUES WITH CAR AND RETURNED TO DEALERSHIP THE NEX DAY…"~38,003 mi, complaint #1013801
    • "CAR SHUT OFF WHILE DRIVING, WILL NOT CRANK OR TURN OVER. POWER TRANS MODULE ISSUE AFTER A RECALL THAT REPROGRAMMED THE POWER TRANS MODULE."~84,000 mi, complaint #1391343
    • "I HAD COMPLAINTS OF TRANSMISSION PROBLEMS SINCE I BOUGHT THE VAN. IT HAS NO POWER GOING IN REVERSE, AND IT WOULD HARD SHIFT FROM A STOP. I TOOK IT IN TWICE BEFORE THE CLUTCH BROKE. I HAD TO HAVE THE TRANSMISSION REBUILT BECAUSE THAT IS WHAT THEY SUGGESTED.…"~113,000 mi, complaint #1349993
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SPEED DROPPED TO 40 MPH AND SHE WAS UNABLE TO ACCELERATE ANY FURTHER. THE VEHICLE WAS TA…"~190,000 mi, complaint #1415044
  8. #8

    airbag system

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=15, median 90,000 mi, no reliable range below 25 reports.

    • "MY VEHICLE WAS TRAVELING AT APPROX 30 MPH WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF MY VEHICLE RESULTING IN A SIDE IMPACT. PASSENGER SIDE AIRBAG DEPLOYED BUT NOTHING OR NO ONE WAS IN THE PASSENGER SEAT. *TR"~10,200 mi, complaint #893303
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONSCIOUSNESS DUE TO A MEDICAL ISSUE. THE VEHICLE VEERED OFF THE ROADWAY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH TH…"~19,000 mi, complaint #999726
    • "THE VAN WAS PARKED IN THE DRIVEWAY OF OUR HOME. IT WAS RUNNING, AS MY WIFE WAS WARMING IT UP IN PREPARATION FOR TAKING OUR CHILDREN TO SCHOOL. MY ELDEST SON, AGE 7, WAS SITTING IN THE THIRD ROW SEAT CLOSEST TO THE PASSENGER SIDE WINDOW. WHEN MY WIFE CLOSED…"~75,000 mi, complaint #1425269
    • "MY VAN'S AIR CONDITIONING WASN'T WORKING SO I TOOK IT INTO THE DEALER...WHEN THEY GAVE IT BACK I HAD COLD AIR IN THE FRONT BUT NOT IN THE BACK, I TOOK IT BACK AGAIN, THEY FIXED THE AIR FOR THE FRONT BUT THEN THE FAN WASN'T WORKING AT ALL IN THE BACK VENTS, I T…"~100,000 mi, complaint #1126484
    • "MY AIRBAG LIGHT WOULD COME ON AND GO OFF RANDOMLY. I TOOK IT BACK TO MY DEALER AND IT WAS STATED THAT IT WAS AN ISSUE WITH IN THE WIRING BUT NOT AN ISSUE WITH THE AIRBAG. NOW MY AIRBAG LIGHT HAS BEEN ON FOR OVER A MONTH. I CHECKED RECALLS AND SEE THERE IS A RE…"~100,300 mi, complaint #1397250
  9. #9

    engine internal

    1 stranded, 10 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=16, median 130,000 mi, no reliable range below 25 reports.

    • "WHEN VEHICLE IS STARTED, ENGINE RPMS SURGE UP AND DOWN, WILL NOT SETTLE FOR ABOUT 1-2 MINUTES. SOMETIMES IT WILL CAUSE CAR TO LAUNCH FORWARD AND CONTINUE TO KICK FORWARD UNINTENDED ONCE SHIFTED INTO "D" I HAVE TAKEN VEHICLE TO SEVERAL DEALERS, ON MULTIPLE OC…"~7,205 mi, complaint #923927
    • "FRIDAY MORNING (OCT 20, 2017) VEHICLE WAS DRIVEN MOMENTARILY, THEN IMMEDIATELY PARKED BECAUSE THE ENGINE LIGHT WAS ON. VEHICLE WAS NOT MOVED, STARTED, OR KEY CYCLED AFTER IT WAS PARKED. THEN ON TUESDAY (OCT 24, 2017) AROUND 8:18 AM, SMOKE AND THEN FLAMES WERE…"~29,119 mi, complaint #1418341
    • "The contact owns a 2011 Dodge Grand Caravan. The contact stated that while starting the vehicle, there was an abnormal whining sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the wate…"~130,000 mi, complaint #2094631
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED. SHE NOTICED SMOKE UNDER THE HOOD WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO LOCATED FAILURE CODE: P0…"~153,000 mi, complaint #1618458
    • "WHILE ON THE HIGHWAY THE ENGINE BEGAN TO LOSE POWER/SPEED. THE DEALER STATED THAT THE ENGINE WAS LOSING COMPRESSION IN THE CYLINDER DUE TO A DEFECTIVE LIFTER THAT CAUSES DAMAGE TO THE CAM"~190,000 mi, complaint #1676201
  10. #10

    power windows and locks

    8 unsafe, 1 broken, 2 annoyance

    11
    incidents

    Commonly reported, insufficient mileage data - n=21, median 85,000 mi, no reliable range below 25 reports.

    • "BONIFACE HEIRS DODGE IN MERRITT ISLAND, FLORIDA DISABLE THE REAR QUARTER WINDOW SWITCH DUE TO A FIRE HAZARD - THE SWITCH CATCHING FIRE - WELL IT HAS BEEN 7 MONTHS AND THEY KEEP SAYING DODGE HAS NOT SENT THEM A SWITCH - ONE REASON I BOUGHT THE VAN WAS THE REAR…"~20,000 mi, complaint #1146500
    • "ON JULY 8, 2014 WE HAD THE VAN OIL CHANGED WITH DEALERSHIP. WAS TOLD AFTER THE SERVICE THAT THEY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH DUE TO SAFETY RECALL. THE PARTS ARE FINALLY COMING IN VERY SLOWLY AND WE WERE TOLD TODAY BY THE DEALERSHIP THAT…"~58,858 mi, complaint #1169764
    • "PASSENGER SIDE REAR SLIDING DOOR ACTUATOR STOPPED WORKING. SLIDING DOOR REMAINED IN LOCKED POSITION. REPLACED AND REPAIRED ACTUATOR AT BODY SHOP FOR $475. RECENTLY, THE DRIVERS SIDE REAR SLIDING DOOR ACTUATOR STOPPED WORKING. IT STARTED MAKING A LOUD BUZZI…"~85,000 mi, complaint #1662270
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT 35 MPH, THE FRONT DRIVER SIDE WINDOW SWITCH CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRON…"~107,000 mi, complaint #1188116
    • "SLIDING PASSENGER DOORS ON BOTH SIDES OF VAN REFUSE TO OPEN OR UNLOCK. DOORS CANNOT BE OPENED MANUALLY, WITH KEY FOB OR WITH THE BUTTON ON THE INTERIOR OF THE CAR. THIS PREVENTS PASSENGERS IN REAR (USUALLY CHILDREN) FROM BEING ABLE TO EXIT THE VEHICLE, WHICH C…"~175,000 mi, complaint #1653256
  11. #11

    starter

    4 stranded, 6 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=12, median 72,500 mi, no reliable range below 25 reports.

    • "IN MY 2011 DODGE GRAND CARAVAN, WHILE TURNING THE KEY TO THE ON POSITION TO START THE CAR THE KEY GETS STUCK IN THE STARTING/ON POSITION MAKING THE CAR NOT TURN OVER BUT MAKE NOISE AS IF IM TRYING TO START THE CAR, WHILE ITS ALREADY STARTED & IT'S NOT. I PHYSI…"~34,000 mi, complaint #1090913
    • "AT FIRST STARTING MY DODGE GRAND CARAVAN MAINSTREET WAS A HEADACHE. WE WOULD GO OUT TO START OUR CARAVAN AND IT TOOK ABOUT 20 TO 30 CRANKS BEFORE IT WOULD TURN OVER. IT STOPPED CRANKING ON SATURDAY DECEMBER 5, 2015. WE HAD TO GET IT TOWED HOME. MIND YOU I WORK…"~69,000 mi, complaint #1245237
    • "VAN ON SEVERAL OCCASIONS DOES NOT WANT TO START. PUT KEY IN IGNITION, TURN IT, NO NOISE, NO SOUND OF TRYING TO TURN OVER, JUST NOTHING. SEPTEMBER OF 2017 HAD TO HAVE VAN TOWED AS IT DID THIS. MECHANIC SAID NEEDED A FUEL PUMP. FIXED THAT BUT PROBLEM CONTINUED.…"~76,000 mi, complaint #1451645
    • "OUR 2011 DODGE GRAND CARAVAN WOULD NOT START AND LOCKED THE KEY IN THE IGNITION. WE HAD THE VEHICLE TOWED TO THE NEAREST DEALERSHIP. WAS TOLD THE PROBLEM WAS IGNITION MODULE AND IT WAS REPLACED AT A COST OF OVER $700.00 DOLLARS. THE VEHICLE WAS DRIVEN HOME AND…"~87,000 mi, complaint #1205330
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHEN THE CONTACT PLACED THE KEY INTO THE IGNITION AND ATTEMPTED TO START THE ENGINE, NOTHING IN THE VEHICLE OPERATED. THE CONTACT HAD TO TURN THE KEY IN THE IGNITION A FEW TIMES BEFORE THE VEHICLE WORKED. THE CO…"~160,000 mi, complaint #1537307
  12. #12

    door latch and hinge

    8 unsafe, 1 annoyance

    9
    incidents

    Commonly reported, insufficient mileage data - n=11, median 53,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT RENTED A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT BURST INTO FLAMES. NO ONE WAS INJURED DURING THE FIRE AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE FIRE M…"~23,000 mi, complaint #890301
    • "ON APRIL 10, 13 WE CAME HOME FROM THE GROCERY STORE. I GOT OUT OF THE VAN AND WENT AROUND TO THE LEFT SIDE TO UNBUCKLE MY 3YR OLD SON. I THEN WENT BACK TO THE BACK OF THE VAN TO GET THE GROCERY'S OUT. I HEARD THE SIDE DOOR CLOSING. THEN A YELL. WHEN MY SO…"~31,123 mi, complaint #976227
    • "WHILE OPENING THE BACK DOOR OF THE MINIVAN, I NOTICED A HISSING SOUND COMING FROM THE SIDE OF THE VEHICLE. MY WIFE AND SON BOTH NOTICED IT A FEW MINUTES PRIOR TO ME OPENING THE DOOR. ABOUT 15 SECONDS AFTER I HAD OPENED IT, I HEARD A LOUD BANG AND THE ENTIRE GA…"~41,520 mi, complaint #988832
    • "THE SLIDING DOOR ON THE DRIVERS SIDE LOCKED SHUT. WE ARRIVED HOME FROM AN OUTING ON THE EVENING OF 8-23-2018 AND COULD NOT OPEN DOOR. BEING ELDERLY AND DISABLED I WAS ALMOST UNABLE TO GET OUT OF THE VAN. THE SAME THING HAPPENED IN JUNE, 2017 ON THE RIGHT SI…"~59,194 mi, complaint #1494493
    • "BOTH SLIDING DOORS WERE WORKING FINE, THEN ONE DAY THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHE…"~128,000 mi, complaint #1673104
  13. #13

    brake pads and rotors

    6 unsafe, 1 broken

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "WE OWNED A 2008 DODGE GRAND CARAVAN AND AT 59,000 MILES, IT NOT ONLY NEED NEW BRAKE PADS (WHICH WOULD BE NORMAL), BUT TO OUR SURPRISE IT NEEDED NEW ROTORS AS THE ORIGINAL ONES WERE SO WARPED THEY COULD NOT BE USED FOR THE NEW BRAKE PADS. WE WERE INFORMED THAT…"~19,900 mi, complaint #952634
    • "PREVIOUS OWNER OF MY VEHICLE DESCRIBED PROBLEMS WITH BRAKES BUT SAID DEALER FIXED THEM. HAVE HAD TO REPLACE PADS TWICE AND NOW HAVE GRINDING SOUND COMING FROM FRONT BRAKE AREA. CAR IS UNDER 45,000 MILES. HAVE SEEN NUMEROUS COMPLAINTS ON BRAKES FOR DODGE CAR…"~33,000 mi, complaint #1187764
    • "WHEN TRYING TO STOP OR SLOW DOWN, STEERING WHEEL VIBRATES SO MUCH IT FEELS LIKE I WON'T BE ABLE TO HOLD ONTO IT. MY SON REPLACED THE ROTOR AND PADS ON FRONT BRAKES AS THEY SEEMED WORN. THEN IN APRIL 2014 WE TOOK THE CAR BACK TO THE DEALER BECAUSE BRAKES WERE G…"~45,000 mi, complaint #1071307
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL ODOR AND THE BRAKES SEIZED WHILE DRIVING VARIOUS SPEEDS. UPON INSPECTION, THE CONTACT NOTICED THAT THE PASSENGER SIDE BRAKE CALIPER WAS SMOKING. THE FAILUR…"~105,703 mi, complaint #1477618
    • "THIS VEHICLE HAS HAD MULTIPLE ISSUES WITH PREMATURE BRAKE PAD WEAR. IN FACT, IN OCTOBER 2017, THE VEHICLE HAD THE FOLLOWING COMPONENTS REPLACED: CALIPERS (BOTH FRONT AND BOTH REAR), ROTORS (BOTH FRONT AND BOTH REAR), BRAKE PADS (BOTH FRONT AND BOTH REAR) REPLA…"~131,350 mi, complaint #1556229
  14. #14

    brake hydraulics

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=12, median 51,500 mi, no reliable range below 25 reports.

    • "AFTER OWNING THE VAN ABOUT 1 1/2 YEARS I NOTICED THE BRAKES WERE HANGING UP CAUSING OVERHEATING. I TOOK THE VAN IN AND THEY SAID IT WAS DIRT STICKINGTO THE CALIPERS SO THE LUBRICATED IT UP, BUT SHORTLY AFTER IT DID IT AGAIN. AT 56,000 KMS I TOOK IT IN BECAUSE…"~20,000 mi, complaint #990668
    • "EXCESSIVE NOISE AND STEERING WHEEL VIBRATION DURING NORMAL BRAKE APPLICATION. *TR"~27,974 mi, complaint #1021075
    • "A LOS POCOS DAS DE COMPRAR LA GUAGUA EN UN DEALER, CUANDO ESTABA DANDO REVERSA SENT QUE DA UNOS BRINCOS Y TIEMBLA. TARDA UN POCO EN MOVERSE. FUIMOS EL DA 2 DE MARZO Y NOS DIJERON QUE ERA NORMAL, AL COMPARARLA CON OTRA PARECIDA, SEGN NOS DIJERON, AN CONTINA HA…"~51,515 mi, complaint #1383599
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 70 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE JERKED VIOLENTLY. THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO…"~100,000 mi, complaint #1188322
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DID NOT RESPOND APPROPRIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, BUT T…"~138,000 mi, complaint #1602408
  15. #15

    heater core and blower

    4 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE ATTEMPTED TO ACTIVATE THE HEAT IN THE VEHICLE BUT IT ONLY EMITTED COOL AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUS…"~5,000 mi, complaint #1031289
    • "JUST FOUND OUT THAT THE REAR EVAPORATOR CORE OF OUR AC UNIT IS BAD AND WILL NEED TO BE REPLACED AT A COST OF APPROXIMATELY $750.00. APPARENTLY, THIS IS A KNOWN AND WIDE-SPREAD ISSUE ON THIS PARTICULAR MODEL OF VEHICLE, DATING BACK AS FAR AS 2005."~152,000 mi, complaint #1495282
  16. #16

    throttle and pedal

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED AND THE VEHICLE SUDDENLY DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN…"~34,200 mi, complaint #940498
    • "I WAS TRAVELING THE SPEED LIMIT OF [REDACTED ADDRESS] AND HAD TO SLOW DOWN TO 50-55 MPH FOR A MERGING VEHICLE. WHEN I CHANGED LANES AND ACCELERATED, THE ENGINE REVVED UP TO 4000 RPM AND STUCK THERE, AND I WAS GOING OVER 80 VERY QUICKLY. I TOOK MY FOOT OFF THE…"~57,500 mi, complaint #1046858
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING HIGH SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE…"~140,000 mi, complaint #1537100
  17. #17

    tire failure

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "[XXX] [XXX] SOLD ME UNSAFE 2011DODGE VAN THE FRONT END VIBRATES AFTER 20 TO 30 MIN OF DRIVING VERY BAD THE TIRES DRY ROTTED NOT I HAD THE DEALER CHECK IT OUT THIS IN WATER FOR LONG TIME NOTE: I AM EMAILING THE N H T S A & B.B.B [XXX] [XXX] [XXX] SOLD…"~31,500 mi, complaint #1441826
    • "AT 42,039 MILES ON A 2011 DODGE GRAND CARAVAN MY WIFE EXPERIENCED A SUSPICIOUS BLOWOUT ON A 225/65X17 MICHELIN ENERGY SAVER A/S TIRE WITH A 100T RATING. THE DOT # IS: M33T 00KX 1711. THIS IS A 65,000 MILE TIRE. NO FOREIGN OBJECTS WERE STRUCK. THE AIR PRESS…"~42,039 mi, complaint #1007182
    • "DRIVING AT ABOUT 70 MPH, WHEN THE L/R TIRE TREAD SEPARATED FROM THE TIRE. *TR"~90,000 mi, complaint #1352028
  18. #18

    backup camera

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "BACKUP CAMERA DISPLAY IS NOT VISIBLE IN DAYTIME. DISPLAY IS TOO DIM TO SEE. DANGER OF BACKING OVER SOMETHING OR SOMEONE."~542 mi, complaint #871968
  19. #19

    fuel tank and lines

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "AFTER DRIVING AT HIGHWAY SPEEDS FOR 2 HOURS, WHEN RETURNING HOME AND SHUTTING OFF THE ENGINE, I HEARD WHIRLING NOISES COMING FROM MY FUEL TANK. UPON MOVING THE VEHICLE, 30 MINUTES LATER, THE VAN EXPERIENCED A ROUGH START. THE FOLLOWING MORNING, THE BATTERY W…"~65,500 mi, complaint #1436210
    • "WOULD NOT START . DEALER SAID WAS TIPM. OTHER PEOPLE WITH VEHICLE LIKE MINE SAID THEIRS DID SAME THING THEN STALLED ON ROAD AND GOT REAR ENDED THANK GOD THAT PART DIDN'T HAPPEN TO ME BUT IT COULD HAVE. SAFETY ISSUE ???? I HAD TROUBLE GETTING IT TO START THEN I…"~86,344 mi, complaint #1535857
  20. #20

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STEEL CABLE ATTACHED TO THE FRONT DRIVER SIDE SEAT BELT FRACTURED. AS A RESULT, THE SEAT BELT COULD NOT FUNCTION AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSE…"~40,000 mi, complaint #1080257
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH THE THIRD ROW REAR DRIVER'S SIDE PASSENGER ATTEMPTED TO ADJUST THE SEAT BELT. THE SEAT BELT BEGAN TO RETRACT AND FAILED TO UNBUCKLE. THE SEAT BELT HAD TO BE FRACTU…"~71,000 mi, complaint #1179371
    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SEAT BELT IN THE CENTER ROW OF THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT THE BUCKLE FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GARY MILLER CHRYSLER…"~91,794 mi, complaint #1618927
  21. #21

    engine head gasket

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ON 7/03/2015 MY 2011 DODGE GRAND CARAVAN WITH 46000 MILES WAS HAVING STARTING, STALLING AND IDLE ISSUES. THROTTLE BODY WAS REPAIRED BY SHOP AND REFUNDED MONEY BECAUSE CAR STILL HAD SAME ISSUES. THE MECHANIC SAID TAKE IT TO THE DEALERSHIP BECAUSE IT WAS NOT KIC…"~46,000 mi, complaint #1201185
  22. #22

    key fob and immobilizer

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE KEY FOBS WEREN'T WORKING PROPERLY, AND THE CAR WOULDN'T START PROPERLY. IT WOULD CRANK WELL BUT NOT CATCH. EVENTUALLY I COULD PERSUADE IT TO START. KLABEN AUTO (KENT, OH) REPLACED A KEY FOB (+?) FOR $1114.27, BUT THE CAR STILL WOULDN'T START PROPERLY. WHEN…"~84,415 mi, complaint #1284181
  23. #23

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SMOKE COMING FROM DRIVER SIDE REAR BRAKE. PULLED OVER AND INSPECTED. COMING FROM BRAKE. REMOVED TIRE AND SAW THAT THE EMERGENCY BRAKE WAS A ACTIVATED DUE TO A SPRING HAD BROKE. I HAVE P SPRING WAS RUSTED. WE HAVE HAD SIMILAR HEATING PROBLRMS IN THE PAST WIT…"~38,000 mi, complaint #1060066
  24. #24

    stability and traction control

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "2011 DODGE GRAND CARAVAN, APPROXIMATELY 119K MILES. INTERMITTENT PROBLEM OF THE ELECTRONIC STABILITY LIGHT (ESC) COMING ON WHILE APPLYING LIGHT PRESSURE TO THE BREAKS. IT CAN HAPPEN DRIVING SLOW (THROUGH TOWN) OR ON THE FREEWAY. ONCE THE LIGHT COMES ON, NO NOT…"~109,000 mi, complaint #1427057
    • "AFTER A RECALL ON THE STEERING WHEEL HARNESS REPAIR, THE DEALER BUD CLARY IN AUBURN, WASHINGTON (253-833- 2485. THE TRACTION CONTROL LIGHT ON THE VAN FLASHED ON THE WAY HOME AND ONE OF THE BRAKES ACTIVATED. THIS NEVER HAPPENED PRIOR TO THE REPAIR. THIS HAD CON…"~130,000 mi, complaint #1499888
  25. #25

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN DRIVING AT 30MPH MY VAN ACCELERATED ON ITS ON WITHOUT THE GAS PEDAL BEING TOUCHED. I HAD TO PUSH MY BRAKES, I THEN PULLED OVER. WHEN ATTEMPTING TO DRIVE MY VAN AGAIN IT DID THE SAME THING AGAIN. MY MALFUNCTION INDICATOR LIGHT CAME ON THE DASH AFTER THE SE…"~77,453 mi, complaint #1205118
  26. #26

    abs module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "VAN LOSES BRAKES WHEN APPLIED OVER A POTHOLE OR OTHER ROUGH ROAD. IT TRAVELS FOR ABOUT 15 FEET THEN STOPS (REGARDLESS OF PUMPING THE BRAKE). IT BUILDS UP AFTER THE VAN STOPS. THIS IS VERY DANGEROUS, OBVIOUSLY. PERHAPS THERE SHOULD BE A RECALL BECAUSE MANY OTHE…"~103,000 mi, complaint #1697502
  27. #27

    ac compressor and refrigerant

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "AC QUIT FUNCTIONING; AUTO REPAIR SHOP INFORMED ME THAT THE AC LINES RUN PARALLEL TO BRAKELINES, OFTEN RESULTING IN AC LINES THAT ARE COMPROMISED BY FRICTION. THE MECHANIC CONSIDERS THIS A "DESIGN FLAW" AND HAS SEEN IT IN NUMEROUS DODGE GRAND CARAVANS, BUT USU…"~33,000 mi, complaint #1198656
  28. #28

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TAMARA ARE ALL I WAS DRIVING HOME FROM THE HOSPITAL AND ALL OF A SUDDEN THE VAN WOULD NOT GO OVER 20 MPH. WE WERE ON THE HIGHWAY. AND IT WAS WITHOUT WARNING. I HAD TO PULL OVER AT A SERVICE STATION AND WAIT 45 MINS FOR SOMEONE TO COME. I HAD IT TOWED TO MY HO…"~97,000 mi, complaint #1507809
  29. #29

    cruise control conventional

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN TRAVELING WITH THE CRUISE CONTROL SET AT ANY SPEED, THE VEHICLE WOULD ACCELERATE BEYOND THE SET SPEED LIMIT. THE FAILURE WAS MOST PROMINENT WHEN TRAVELING DOWNHILL AND THE VEHICLE WO…"~31,000 mi, complaint #995767
  30. #30

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WE WERE PULLING OUT OF A PARKING LOT WHEN THE MOTOR STARTED MAKING A GRINDING SOUND. WE DROVE IT STRAIGHT HOME AND THE NEXT MORNING TOOK IT TO A LOCAL SHOP TO HAVE IT CHECKED OUT. THEY STATED THE SCREWS THAT WERE HOLDING THE ENGINE TO THE MOUNT HAD BEEN SHEARE…"~65,000 mi, complaint #1044914
  31. #31

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "FOUND A PUDDLE OF OIL IN MY DRIVEWAY, TOOK TO MECHANIC, INFORMED ME THE ENGINE OIL FILTER HOUSING WAS BROKEN, AND HE HAD 10 OF THESE RECENTLY. ALSO TOLD ME WHEN HE CONTACTED DEALER FOR PARTS, THEY SAID THIS IS A COMMON OCCURRENCE, THATS WHY THEY KEEP A LOT IN…"~100,000 mi, complaint #1641871
  32. #32

    ev drive unit or inverter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "My van caught fire. Randomly after not being driven for more than 15 hours. The investigator says it is believed to be the inverter in the back drivers side panel under the cup holders which short circuited and caught fire which engulfed my entire vehicle in…"complaint #1902572
  33. #33

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE I WAS SLIGHTLY ACCELERATING FROM A STOP LIGHT AND TURNING AROUND A CORNER GOING 5-10 MPH MY DRIVERS SIDE QUARTER WINDOW EXPLODED AND THE DRIVERS SIDE NEAR PASSENGER WINDOW SHATTERED. I WAITED FOR LAW ENFORCEMENT TO ACCESS THE SCENE TO SEE IF SOMETHING HI…"~192,000 mi, complaint #1616811
  34. #34

    infotainment head unit

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE CONTACT HAS NOTICED THAT THE DISPLAY ON THE BACKUP DISPLAY IS VERY DARK DURING THE DAY MAKING IT VERY HARD TO SEE ANYTHING, SOMETIMES NOTHING AT ALL. ALSO THE CONTACT HAS HAD PROBLEMS WITH THE PASSENGER SIDE WINDOW SWITCH NOT FUNCTIONING CORRECTLY, SOMETI…"complaint #1070059
  35. #35

    instrument cluster

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "Odometer Fraud. The contact stated that while considering purchasing a 2011 Dodge Grand Caravan, the odometer mileage was 101,000 but the registration information indicated that in 2022 the odometer mileage was 125,000. The vehicle was a private sale."~125,000 mi, complaint #2138227
  36. #36

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving my vehicle at highway speed (75mph), the driver's seat headrest, for lack of a more descriptive term, exploded and struck me in the back of my head. After the incident I stopped the vehicle and looked at the headrest. It appears to be spring load…"complaint #1834074
  37. #37

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "MY VEHICLE WAS AT JEFF WYLER CHRYSLER, DODGE AND JEEP IN BATAVIA, OHIO FOR A WEEK PLUS A FEW DAYS. IN ALL OF THAT TIME THAT THIS VEHICLE WAS HAVING ITS TRANSMISSION ISSUES DIAGNOSED AND INSPECTED, THE SERVICE DEPARTMENT FAILED TO ADDRESS THE OPEN RECALL OF NHT…"~14,800 mi, complaint #1588283
  38. #38

    steering electric assist

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WELL FROM THE TIME I PURCHASED THE CAR I TOLD THE DEALER ABOUT THE IGNITION. THE CAR SPEEDING OFF WHILE I'M DRIVING IN A REGULAR STREET OR HIGHWAY. THE WARNING LIGHTS DOESN'T WARN . ENOUGH IS ENOUGH. RIDING IN THE CAR IN STREET YESTERDAY ONCE AGAIN THE STEE…"~93,000 mi, complaint #1290654
  39. #39

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "DRIVING AT ABOUT15 M.P.H. I HAD TROUBLE STEERING AND NOISE WAS COMING FOR UNDER THE HOOD, I PULLED OVER AND I LOOK UNDER THE CAR IT WAS LEAKING LOTS OF OIL. I HAD IT TOWED TO THE DEALER,THE PROBLEM WAS A HOLE IN THE TUBING ON THE RACKEN PINEN STEERING .IF IT W…"complaint #1768318
  40. #40

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR OF THE VEHICLE STARTED TO WIGGLE BACK AND FORTH. THE CONTACT PULLED OVER AND NOTICED THAT THE PASSENGER SIDE SUSPENSION FRACTURED INTO TWO PIECES. THE FAILURE CAUSED…"~39,400 mi, complaint #1317357
  41. #41

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "CHECK ENGINE LIGHT IS NOT RESETTING DUE TO P0740 CODE EVEN AFTER CHANGING VALVE BODY AND RELATED SOLENOIDS ON TRANSMISSION. VAN DOES NOT HAVE ANY ISSUES WHILE DRIVING. NO GAS MILEAGE ISSUES. CURRENTLY IT IS ~93K. DEALER IS ALSO NOT SURE. HE SAYS NEED TO OVERHA…"complaint #1523606
  42. #42

    tpms

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING UNKNOWN SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) INDICATOR SPONTANEOUSLY ILLUMINATED. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT WAS UNABLE TO DETERMINE IF THERE WAS A…"~50,000 mi, complaint #1470183
  43. #43

    trunk or liftgate

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR LIFTGATE CLOSED INDEPENDENTLY WITHOUT WARNING. THE CONTACT SUSTAINED A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT…"~60,000 mi, complaint #1203573
  44. #44

    wheel or rim

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TIRE VALVE STEM BROKE, RESULTING IN AN IMMEDIATE FLAT TIRE. THIS IS THE SECOND FAILURE ON THIS VEHICLE. I HAVE HAD THIS HAPPEN ON MORE THAN ONE OF THE SAME MAKE & MODEL OF VEHICLES. *TR"~52,661 mi, complaint #851452

NHTSA investigations

Search NHTSA's own recall and complaint database for DODGE GRAND CARAVAN directly.