2021 DODGE DURANGO

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    lighting exterior

    36 unsafe, 6 broken, 37 annoyance

    79
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, the driver's side front LED headlight was flickering. The driver was unable to drive at night. The Police had made the contact aware of the situation. The veh…"~58,359 mi, complaint #2133806
  2. #2

    other

    15 unsafe, 5 annoyance

    20
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 65 MPH, the rear roof spoiler detached from the vehicle. The contact was able to retrieve the spoiler from the side of the highway. The cause of the failure was not determine…"~5,000 mi, complaint #1775789
    • "The contact owns a 2021 Dodge Durango. The contact stated that the vehicle was equipped with two-piece lug nuts. The contact stated that he had been working on the vehicle changing the tire and damaged the lug nuts causing lug nuts to bulge. The contact stated…"~30,500 mi, complaint #1937223
    • "The contact owns a 2021 Dodge Durango. The contact stated that while driving approximately 70 MPH, there was an abnormal banging sound detected. The contact became aware that the spoiler had partially detached and was dangling from the vehicle. There was no wa…"~31,911 mi, complaint #1823456
  3. #3

    infotainment head unit

    3 unsafe, 5 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE STEREO SYSTEM/HEAD END EMITS A VERY LOUD NOICE RANDOMLY WHILE THE VEHICLE IS IN MOTION. THE SOUND IS SO LOUD THAT THE IMMEDIATE INSTINCT IS TO GRAB FOR THE VOLUME CONTROLS DISTRACTING THE DRIVER FROM THE ROAD. NONE OF THE VOLUME BUTTONS ON THE STEERING WHE…"~1,000 mi, complaint #1737209
  4. #4

    engine cooling

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Transmission cooling lines rub frame of vehicle causing lost in coolant."complaint #1907693
    • "While driving paved road noticed a cloud of smoke behind the vehicle. Immediately pulled to the side of the road and shut vehicle off. After checking under the vehicle found coolant leaking from the engine compartment, there was no coolant in the expansion tan…"complaint #2020716
    • "On [XXX] my Durango started leaking coolant and steaming while I was driving. The steam was rising through the openings in the hood and was getting on the windshield. The coolant was pouring on the ground. I had to stop the car to prevent it from overheatin…"complaint #2072933
    • "Driving in traffic when suddenly a large volume of smoke was pouring out from my vehicle obscuring the view of everyone behind me. Pulled over and shut down, found coolant all over engine bay and had vehicle towed to dealership. Dealership replaced hose assem…"complaint #2073244
    • "The heating hose exploded due to unknown pressure and ended up getting steaming, hot coolant, and all the cylinders and causing engine failure on a Dodge Durango that I purchased 80 days ago. and I have manufacturer, the dealer and an extended warranty, and af…"complaint #2099810
  5. #5

    engine stall or no start

    2 stranded, 5 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2021 Dodge Durango. The contact stated that while the vehicle was parked in the garage, the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined th…"~16,000 mi, complaint #1875215
  6. #6

    airbag system

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "YOUR VEHICLE'S AIR BAG WARNING LIGHT RECENTLY INDICATED THE AIR BAG SYSTEM MAY NOT BE WORKING PROPERLY. THE AIR BAGS IN YOUR VEHICLE MIGHT NOT INFLATE IN A COLLISION, OR THEY COULD INFLATE WITHOUT A COLLISION IF YOU DO NOT GET THE REQUIRED SERVICE. HAVE YOUR V…"~1,280 mi, complaint #1743546
    • "The contact owns a 2021 Dodge Durango. The contact stated that while driving approximately 40-45 MPH downhill, the driver swerved to the left to avoid crashing into the vehicle ahead, and the vehicle struck a fire hydrant and then crashed into a pole, where th…"~7,700 mi, complaint #2221890
    • "The contact owns a 2021 Dodge Durango. The contact stated that while her mother was driving approximately 20 MPH, the vehicle crashed into another vehicle that had slammed on its brakes. The contact stated that the proceeding vehicle then crashed into the rear…"~57,000 mi, complaint #1946167
  7. #7

    fuel pump

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The component I am referring to is the fuel pump and fuel sending unit. The vehicle has starting issues, when starting it gives about 30 seconds of continues cranking before starting. Sometimes the vehicle will go through that cycle—unable to turn off at any…"complaint #1976403
    • "While exiting I95 in Jacksonville, FL onto I10, the vehicle stumbled and lost power. Felt like it was running out of fuel. This happened at 500PM on Thursday, 14 August 2025. Thankfully, I am good driver and alert and made a two lane change onto a shoulder.…"complaint #2120914
    • "On the morning of July 8th our carbon monoxide detector went off. It woke us up at 4:00 a.m., I went down to check what was beeping open my garage door to see where the smell is coming from and my garage was close to 100°. I woke up my boyfriend and we tried t…"complaint #2126431
    • "My durango been having issues starting after seating over night also there has been a couple times when the durango loses power and is very sluggish it has to be a fuel pump issues"complaint #2204928
    • "My fuel pump went out without codes. My car stalled out on a highway while I was going 65 miles an hour with my baby in my car , and would not crank back up or go into neutral . No , it has not been to dealer it is broke down and I had to have it towed home. M…"complaint #2224902
  8. #8

    alignment and pull

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Dodge Durango. The contact stated while driving 50 MPH, the vehicle started to pull to the left, and the steering wheel became difficult to turn. There were no warning lights illuminated. The contact felt a vibration in the steering whe…"~1,854 mi, complaint #2079989
  9. #9

    wiring harness

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2021 Dodge Durango. The contact stated that while the vehicle was parked unattended, it caught fire without warning. The contact stated that the fire extended to the house, which also caught fire. The fire was extinguished with the assistan…"~22,000 mi, complaint #1795474
  10. #10

    adas collision warning

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "In the smallest snow flurry while driving the FCW system, as well as the ACC system will disable themselves because the system reports the sensor is blocked. This has happened every time I drive in any kind of currently falling snow. If I stop the car, wipe…"complaint #1782287
    • "On two separate occasions, while driving car engages into automatic braking with nothing in front of it. "complaint #1882691
    • "Forward collision service warning came on me vehicle when there was nothing near my car and the weather was only slight rain. Why hasn’t this issue been a recall when I’ve read dozens of other complaints for this same issue. "complaint #1953049
  11. #11

    backup camera

    1 unsafe, 2 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact's wife owns a 2021 Dodge Durango. The contact stated that the rearview camera failed to engage while reversing. Additionally, the contact stated that the navigation screen failed to engage while driving and he was unable to use the GPS. There were…"~700 mi, complaint #1803298
  12. #12

    brake hydraulics

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "April del 2022 manegava a velocidad mínima y kise frenar y no agarro bien los frenos y terminé pegándole a una moto enfrente de mi "complaint #1986542
    • "When driving the vehicle and pressing the brakes to stop, the brake pedal goes all the way to the floor. It takes several attempts of releasing and pressing the pedal before the brakes start to work again. The vehicle was taken to the Dodge dealer service, whe…"complaint #2017190
    • "Vehicle was parked/backed in on a right slope. Crunk the vehicle and it instantly started rolling and we couldn’t get it to stop. My safety and others safety was at risk because the vehicle could’ve hit anyone walking in the parking lot, incoming vehicle or ea…"complaint #2057770
  13. #13

    control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2021 Dodge Durango. The contact stated that while driving on three separate occasions at highway speeds, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The horn was beeping. Additionally, the wi…"~38,000 mi, complaint #1869757
  14. #14

    abs module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "ABS module and Traction control lights have come on."complaint #2032153
    • "Around 50,000 or trailer brake service and traction control warning came on. Took into dealership was told it was hydraulic control unit and abs module that need replaced "complaint #2176635
  15. #15

    battery and charging

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Started my car and I immediately got a battery light, ABS light, auto start/off warning, check engine light. Also got the message park soon your vehicle will shut off soon. Waited 5 minutes and car started idling very high, dash lights flickered, car could no…"complaint #1755109
    • "Known issue of major electrical problems. Fuse block, alternator, and batteries needed to be replaced after car completely died while driving, leaving us stranded at major intersection. Daytime running light also died."complaint #2021078
  16. #16

    engine internal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. Several unknown warning lights were illuminated, and an alarm sounded. The contact was able to pull to the side of the road. The contac…"~80,000 mi, complaint #2035158
  17. #17

    software or update

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 40 MPH, the infotainment system was independently switching devices on and off. The contact stated that he had observed that the message "Box Error Disconnecting - Take Vehic…"~67,000 mi, complaint #2053664
  18. #18

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Dodge Durango. The contact stated while driving 63 MPH, the power steering assist warning light illuminated, and the steering wheel became firm. The contact was able to pull over on the side of the road. The vehicle was towed to the dea…"~1,000 mi, complaint #1888518
  19. #19

    tire failure

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "All four tires have worn down after only 18,600 miles. They are bald after only minor use. "complaint #1836561
    • "I had 4 Pirelli tires that were down to 3/32 to the point where the threads were showing near the inner sidewall on the tread in under 15000 miles. Tire information: Pirelli Scorpion Zero All/Season run flat tires Tire Size: 295/45/ ZR20 (110Y) M+S My safet…"complaint #1852406
  20. #20

    transmission automatic

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owns a 2021 Dodge Durango. The contact stated that while driving at undisclosed speeds, the transmission was skipping gear. The contact stated that the vehicle failed to move forward or reverse. There were no warning lights illuminated. The check e…"~84,000 mi, complaint #2023769
  21. #21

    trunk or liftgate

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Dodge Durango. The contact stated that he noticed that water was leaking into the taillights on inclement weather days. The vehicle was taken to the dealer. Additionally, the contact sent photos of the failure to the dealer; however, th…"~34,000 mi, complaint #1875255
  22. #22

    ac compressor and refrigerant

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was on a road trip, this is the second time it happens. A small rock hit my a/c condenser causing the Freon to leak out. It happened 2 years ago after owning the car for a few days and had to pay over $1500 and happened again today. I have to bring it to the…"complaint #1994623
  23. #23

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle fitted with optional high-performance Brembo brakes as part of the tow-n-go package. Front calipers are seized at just over 40k miles. Passenger side pads worn 1/4" more than drivers side. Luckily did not cause an accident however this seems to be a ve…"complaint #2059326
  24. #24

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Our 2021 Dodge Durango Citadel with only 46,000 miles on it and purchased brand new has had the left driver side CV boot replaced and now the left driver side motor mount is leaking hydraulic fluid and needs to be replaced. Have read online of other owners hav…"complaint #2203849
  25. #25

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I noticed this morning when approaching the car that there was an oil spot under the car. I checked the oil and it is two courts low. There is oil puddled on the frame rails under the coolant reservoir. When I took the coolant cap off, there's nothing but oil…"complaint #2037506
  26. #26

    fuel tank and lines

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, he smelled a gasoline odor in the interior of the vehicle. As a result, the contact started to feel physically ill, potentially compromising his health. No wa…"~15,000 mi, complaint #1946893
  27. #27

    glass and windshield

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Cracked windshield 5 months after purchase and again 11 months after purchase. Both times in the same location along the bottom over the top of the VIN number plate. Refer to MC-10187012-9999"complaint #1803632
  28. #28

    hv system fault reduced power

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "The contact owned a 2021 Dodge Durango. The contact stated that while driving approximately 70 mph and turning in an exit veering to the right when the vehicle began reducing in speed and the vehicle was displaying numbers counting down on the instrument panel…"~44,722 mi, complaint #1878660
  29. #29

    seatbelt and pretensioner

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "UNKNOWN reason for failure. The driver side and passenger side seat belts will not retract and do not get tight. This is very dangerous!!!! There are thousands of Durango owners dealing with the same problem. This should be recalled immediately! It will not be…"complaint #1796031
  30. #30

    stability and traction control

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I attempted to pull off from sitting @ a red light & the System Electronic Stability Control along with shift selector illuminated. At that time it causes this vehicle to not move. Transmission light came on as well & everything is blinking"complaint #2061913
  31. #31

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Sunroof spontaneously shattered while driving. The shatter was accompanied by a very loud noise. Dealer has been contacted and the sunroof will be replaced under warranty."complaint #1812169
  32. #32

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The car has been having intermittent electrical problems and was brought to the dealer many times for repair. The "radio" system has been replaced twice after various electrical problems occurred. The car has also intermittently had a problem where the engin…"complaint #1882009
  33. #33

    wiper and washer

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Rear racetrack style taillight assembly had faulty gaskets when purchased, allowing for water intrusion of the taillight assembly, causing water damage to the electrical components in the light assembly and shorting the LED Lights. "complaint #2220074

Search NHTSA's own recall and complaint database for DODGE DURANGO directly.