2010 CHRYSLER TOWN AND COUNTRY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    28 stranded, 287 unsafe

    315
    incidents
    Typical range: 60,000–108,000 mi

    Median 84,500 mi, based on 582 reports (12% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN HE DROVE OVER A ROAD BUMP. AS HE DROVE OVER THE BUMP, THE IGNITION SWITCH KEY INDEPENDENTLY MOVED FROM THE START POSITION TO THE ON POSITION. THE V…"~2,000 mi, complaint #815371
    • "WAS DRIVING OUR 2010 CHRYSLER TOWN AND COUNTRY STRAIGHT DOWN THE ROAD IN OUR HOUSING PLAN WHEN THE ENGINE SHUT OFF. ALL OF THE ELECTRONICS IN THE CAR STILL OPERATED BUT, THERE WAS NO POWER STEERING OR BRAKES. HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD…"~60,000 mi, complaint #1226726
    • "ENGINE STALLS WHILE DRIVING, UNABLE TO STEER AS STEERING LOCKS. THEN DIFFICULT TO RESTART. DOESN'T HAPPEN ANY SPECIFIC TIME. BEEN HAPPENING ON MULTIPLE OCCASIONS."~86,377 mi, complaint #1523954
    • "ENGINE STALLED AND SHUT OFF WHILE DRIVING AT LOW SPEED. STEERING MECHANISM COMPLETELY LOCKED UP. PULLED OVER BEST AS WE COULD AND RESTARTED."~110,000 mi, complaint #1525143
    • "WHILE IN MOTION MY CAR TURNS OFF WHILE DRIVING. WHILE IN PARK SOMETIMES IT WILL NOT START RIGHT AWAY BUT EVERYTHING ELSE TURNS ON."~970,000 mi, complaint #1603506
  2. #2

    wiring harness

    5 stranded, 63 unsafe, 4 annoyance

    72
    incidents
    Typical range: 52,000–108,000 mi

    Median 80,000 mi, based on 115 reports (17% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED HER THAT A WIRE HAD FRACTURED AT THE LINK POWER DISTRIBUTION CENTER. THE DE…"~8,839 mi, complaint #850510
    • "MY HEADLIGHTS DO NOT WORK. THEY BLINK ON AND OFF 5 TIMES WHEN I START MY ENGINE AND THEN STAY OFF. I GOOGLED THE PROBLEM AND IMMEDIATELY FOUND OUT THAT THIS WAS A COMMON PROBLEM FOR MY VEHICLE. THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS FAULTY. HAVE HAD IT…"~52,000 mi, complaint #1110347
    • "WHILE IN MOTION, THE VEHICLE SUDDENLY LOSES POWER. THE ENGINE, POWER STEERING, BRAKES AND AC UNIT CUT OUT. THE RADIO AND HAZARD LIGHTS CONTINUE TO FUNCTION, AS IF THE VEHICLE HAS ENTERED ACCESSORY MODE. THIS HAPPENS BOTH AT SLOW SPEEDS (20-25 MPH) AND IN HIGHW…"~76,000 mi, complaint #1345700
    • "I EXPERIENCED THE FOLLOWING ISSUE WHICH IS ADDRESSED IN A RECALL HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I REPLACED THE PART, OUT OF POCKET, AND AM ATTEMPTING TO RECOUP THE COST. I TOOK THE VAN TO A DODGE/CHRYSLER DEALERSHIP AND THE VAN SHOWED NO C…"~105,000 mi, complaint #1614182
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WIRING HARNESS WAS CAUSING SEVERAL ELECTRICAL ISSUES WITHIN THE VEHICLE. THE CONTACT STATED THAT THE WINDSHIELD WOULD ACTUATE INDEPENDENTLY. ADDITIONALLY, THE…"~232,000 mi, complaint #1740579
  3. #3

    control module

    4 stranded, 60 unsafe, 2 annoyance

    66
    incidents
    Typical range: 66,500–113,500 mi

    Median 82,000 mi, based on 91 reports (18% had no usable mileage)

    • "TL* THE CONTACT OWNS A 2010 CHRYLSER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS R…"~6,291 mi, complaint #870268
    • "I NOTICED AT NIGHT MY HEADLIGHTS WOULD NOT STAY ON. THEY WOULD COME ON AND SOMETIMES FLASH. OTHER TIMES THEY WOULD NOT EVEN COME ON AT ALL. DEALER SAID IT IS THE TIPM AND THAT OTHER THINGS COULD START SHUTTING DOWN SINCE THIS IS ALL ELECTRICAL. NOW I AM AF…"~66,300 mi, complaint #1213848
    • "VAN WILL SWITCH OFF WHILE DRIVING DOWN THE ROAD CAUSING POWER STEERING, POWER BRAKES, AND AIRBAGS TO SHUT OFF. THIS HAPPENS INTERMITTENTLY. MY VAN IS A 2010 BUT FOR SOME REASON NOT COVERED UNDER A CHRYSLER RECALL TO REPLACE THE WIN MODULE. I CURRENTLY HAVE VA…"~86,000 mi, complaint #1614960
    • "WE HAD JUST FILLED UP THE GAS TANK AND WE'RE READY TO GET ON THE HIGHWAY WHEN THE RADIO SHUT OFF. IT CAME BACK ON AFTER 2 MINUTES WITHOUT ANY INTERFERENCE. THIS ALARMED US AS LATELY WE HAVE HAD A HARD TIME STARTING THE CAR AND ALSO THE STEERING WHEEL GOES RIGI…"~113,612 mi, complaint #1209843
    • "POWER TO THE VEHICLE IS LOST WHILE DRIVING ON THE HIGHWAY. TOTAL LOSS NO CONTROL. APPEARS THAT THE WIRELESS IGNITION MODE IS DEFECTIVE."~187,673 mi, complaint #1617650
  4. #4

    key fob and immobilizer

    4 stranded, 48 unsafe, 1 broken, 3 annoyance

    56
    incidents
    Typical range: 47,000–102,000 mi

    Median 80,000 mi, based on 69 reports (27% had no usable mileage)

    • "KEY FOB WILL NOT UNLOCK OR OPEN DOORS. HAS BEEN AN ONGOING PROBLEM SINCE VAN WAS PURCHASED. WE HAVE 2 KEY FOBS AND NEITHER WORKS. WAS IN DEALERSHIP MULTIPLE TIMES UNDER WARRANTY BUT PROBLEM WAS NEVER REMEDIED.. THEY NOW WANT $450.00 TO REPLACE THE KEY FO…"~5,000 mi, complaint #1385186
    • "MY VAN WAS INSPECTED BY OUR MECHANIC FOR AN IGNITION SWITCH ISSUE, WHERE THE IGNITION SWITCH MOVES INTO THE ACCESSORY POSITION WHEN DRIVING, STAYS IN THE "ON" POSITION AFTER THE KEY IS SHUT OFF AND THE KEY FOB IS REMOVED AND AT TIMES WILL NOT ALLOW THE KEY FOB…"~52,000 mi, complaint #1529876
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF. THE CONTACT DISCONNECTED THE ECM FUSE TO SHUT OFF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO REEDMAN TOLL AU…"~78,494 mi, complaint #1523864
    • "IGNITION SYSTEM AND KEY FOB IS MALFUNCTIONG, PROBLEMS WITH GEARS AND KREMOVAL OF KEY."~100,000 mi, complaint #1445988
    • "CAME OUT OF CHURCH SERVICES ON MARCH 16, 2014 AND READ OUT SAID "DAMAGED KEY" OPENED THE DOOR AND READ OUT SAID "KEY IN IGNITION", BUT THE KEY WAS STILL IN MY HAND. BELLS WERE DINGING, DOORS & LIGHTS WORKED BUT THE VAN WOULD NOT START, NO MATTER WHAT. HAD TO H…"~647,000 mi, complaint #1093559
  5. #5

    other

    19 unsafe, 29 annoyance

    48
    incidents
    Typical range: 30,500–70,500 mi

    Median 50,000 mi, based on 37 reports (68% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AUTOMATIC DOORS ON THIS MODEL DOES NOT HAVE MOTION SENSORS. THE TAILGATE FELL ON THE CONTACT'S HEAD. THE CONTACT STATED IF THE VEHICLE HAD MOTION SENSORS THE TAILGATE WOULD HAV…"~4,200 mi, complaint #814464
    • "ON JULY 5TH, 2011 THE ABOVE MENTIONED CHRYSLER VAN LEFT THE HIGHWAY AT A SPEED OF APPROXIMATELY 65 MILES AN HOUR AND ENTERED A DRAINAGE BASIN. THE VEHICLE CAME TO AN ABRUPT STOP WHEN THE FRONT OF THE VEHICLE CAME INTO CONTACT WITH AN EARTH "BERM" THAT ACTED AS…"~28,000 mi, complaint #867731
    • "THERE IS A RECALL FOR THE REAR QUARTER VENT WINDOW SWITCH ON MY MOTHER'S 2010 CHRYSLER TOWN AND COUNTRY MINIVAN. SHE HAS BEEN ON THE LOCAL DEALERSHIP'S LIST TO HAVE THIS REPLACED FOR ALMOST A YEAR. EVERY TIME WE CALL, THEY TELL US THAT THEY ARE GETTING CLOSE T…"~46,012 mi, complaint #1241276
    • "REAR QUARTER VENT WINDOW SWITCH ON RECALL. DEALER HAS UNHOOKED IT, BUT I HAVE CALLED NUMEROUS TIMES AND PERSONALLY TAKEN THE VAN TO THEM, BUT THEY KEEP TELLING ME THEY DO NOT HAVE THE PARTS. THIS HAS BEEN GOING ON SINCE THE VERY FIRST RECALL."~65,000 mi, complaint #1211804
    • "MY VAN CAUGHT ON FIRE ONLY DRIVING IT LESS THAN 5 MINUTES AWAY FROM MY HOUSE. FIRE DEPARTMENT AND COPS HAD TO COME AND PUT IT OUT."~200,000 mi, complaint #1496812
  6. #6

    brake pads and rotors

    41 unsafe, 4 broken, 2 annoyance

    47
    incidents
    Typical range: 16,000–39,500 mi

    Median 23,000 mi, based on 65 reports (6% had no usable mileage)

    • "WHILE DRIVING AT HIGHWAY SPEEDS APPROXIMATELY 55 MPH, AND THEN HEAVY TRAFFIC AHEAD IF I DEPRESS MY BRAKE PEDAL THE ENTIRE CAR SHAKES LIKE REAL VIOLENTLY. I CALL THE DEALER THEY SAID WE ARE AWARE OF A PROBLEM, CALL FOR AN APPOINTMENT, WHEN THEY LOOKED AT IS ABO…"~600 mi, complaint #1169042
    • "CHRYSLER KNOWS THE BRAKING SYSTEM ON ITS 2010 (AND OTHER MODEL YEARS) IS DEFECTIVE BUT THEY REFUSE TO PROVIDE A SOLUTION TO IT'S CUSTOMERS. THE BRAKE PADS AND CALIPERS ARE NOT LARGE ENOUGH FOR THE VEHICLES SIZE AND WEIGHT WHICH CAUSES THE BRAKES TO OVERHEAT A…"~15,000 mi, complaint #1084876
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE STEERING WHEEL JERKED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO A DEALER AND AN INDEPENDEN…"~24,600 mi, complaint #1168316
    • "NOTICED AN UNUSUAL SOUND COMING FROM LR. EXITED VEHICLE AND IMMEDIATELY SMELLED BURNING BRAKE PADS. LR WHEEL TOO HOT TO TOUCH. DROVE VEHICLE REMAINING 1/2 MILE HOME. AFTER ONLY FIVE MINUTES OF INTERNET RESEARCH I HAD LITERALLY THOUSANDS OF COMPLAINTS ON THIS S…"~37,500 mi, complaint #1024505
    • "BRAKING PROBLEMS. CAR SHAKES WHEN BRAKING AT HIGHER SPEEDS. GROWLING NOISE WHEN BRAKING AT TIMES. VEHICLE ROTORS HAVE BEEN REPLACED TWICE."~80,000 mi, complaint #1286636
  7. #7

    lighting exterior

    1 stranded, 37 unsafe, 1 annoyance

    39
    incidents
    Typical range: 68,000–119,000 mi

    Median 87,500 mi, based on 52 reports (9% had no usable mileage)

    • "HEADLIGHTS FLASHED QUICKLY THEN WOULD NOT COME BACK ON WHEN STARTING THE VEHICLE, IT HAS HAPPENED 3 OR 4 TIMES INTERMITTENTLY. MOVING THE SWITCH MAKES NOT DIFFERENT AND SHUTTING OFF THE VEHICLE AND RESTARTING MAKES NO DIFFERENCE AS WELL. *TR"~37,500 mi, complaint #944727
    • "HEADLIGHTS DID NOT COME ON AT NIGHT AFTER STARTING ENGINE. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST SEVERAL MONTHS. IT IS INTERMITTENT AND THE LIGHTS WILL BE NORMAL FOR A WEEK OR TWO OR THREE AND THEN THE PROBLEM OCCURS AGAIN. SEVERAL HOURS OR THE NEX…"~71,000 mi, complaint #969706
    • "OVER THE LAST YEAR I HAVE HAD AT LEAST 6 INSTANCES WHERE, WHEN I START THE VEHICLE AFTER DARK, THE HEADLIGHTS WILL FLASH A NUMBER OF TIMES BUT WILL NOT STAY ON. ON SEVERAL OCCASIONS I WAS FORCED TO DRIVE HOME IN THE DARK WITH NO HEADLIGHTS BECAUSE OF THIS ISS…"~85,000 mi, complaint #1281049
    • "THE HEAD LIGHTS WORK INTERMITTENTLY. IT ONLY AFFECTS THE HEAD LIGHTS. WE WERE DRIVING HOME ONE NIGHT AND THE HEAD LIGHTS WENT OUT. WE HAD TO DRIVE THE REST OF THE WAY WITH THE FOG LIGHTS ONLY. THIS IS VERY DANGEROUS. I HAVE READ QUITE A FEW COMPLAINTS FOR THE…"~118,000 mi, complaint #1216439
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A LIFETIME WARRANTY GUARANTEE ISSUED ON THE 2005-2006 MODELS THAT EXPERIENCED THE SAME FAI…"~180,000 mi, complaint #1620223
  8. #8

    stability and traction control

    33 unsafe

    33
    incidents
    Typical range: 86,000–116,000 mi

    Median 96,000 mi, based on 83 reports (19% had no usable mileage)

    • "ON SEVERAL OCCASIONS OUR CHRYSLER TOWN & COUNTRY 2010 HAS HAD POWER FAILURE. A STABILITY CONTROL LIGHT COMES ON, AND THEN THE POWER STEERING FAILS. IT BECOMES DIFFICULT TO STEER THE VAN, THE SPEED OF THE CAR RAPIDLY DECLINES, AND IF I PUSH ON THE GAS PEDAL THE…"~60,000 mi, complaint #1141936
    • "WHILE DRIVING THE CAR UNEXPECTEDLY CUT POWER TO THE ENGINE. THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. WITHOUT THE ABILITY TO DRIVE I SLOWLY COASTED TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK AND THEN IN DRIVE AGAIN BUT STILL THE GAS PETAL WAS…"~86,000 mi, complaint #1568367
    • "VEHICLE STALLS WITHOUT WARNING, TYPICALLY WHEN ATTEMPTING TO PROPEL FORWARD FROM A STOP, BUT HAS ALSO OCCURRED MORE RARELY AT HIGHWAY SPEEDS. THE ELECTRONIC STABILITY CONTROL AND ELECTRONIC THROTTLE LIGHTS COME ON, POWER STEERING AND BRAKES ARE AFFECTED AS WEL…"~95,000 mi, complaint #1288045
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. SIMULTANEOUSLY, THE ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILL…"~110,000 mi, complaint #1501943
    • "WHILE DRIVING ON THE HIGHWAY ALL THE WARNING LIGHTS CAME ON AND THE VEHICLE DIED. TOTAL LOSS OF CONTROL. PULLED OVER ON THE SIDE OF ROAD. I HAD NO POWER, NO EMERGENCY LIGHTS. AFTER ABOUT 10 MINUTES I STARTED THE CAR AND WAS ABLE TO DRIVE HOME. THE SAME PROBLEM…"~187,673 mi, complaint #1617248
  9. #9

    airbag system

    23 unsafe, 1 annoyance

    24
    incidents
    Typical range: 58,000–101,500 mi

    Median 83,000 mi, based on 31 reports (43% had no usable mileage)

    • "IN ACCIDENT AND HIT IN DRIVERS DOOR WHILE DRIVING 25 MILES PER HOUR ON A CITY STREET . NO AIR BAGS WENT OFF."~52,300 mi, complaint #1452706
    • "MY WIFE WAS DRIVING ALONE, NORTH BOUND ON I 65 SOUTH OF LOUISVILLE, KENTUCKY WHEN THE BACK END OF THE VEHICLE SWAYED AND SHE PROCEEDED TO SLOW DOWN AND PULL OFF BY DRIVING ON TO THE RIGHT BERM. A TRACTOR WHICH WAS MOWING THE GRASS THE SIDE OF THE ROAD SWUNG UP…"~58,000 mi, complaint #997510
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND ATTEMPTING TO CROSS AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A PASSENGER IN THE CONTA…"~75,000 mi, complaint #1021481
    • "TAKATA RECALL. AT APPROXIMATELY 0850 MOUNTAIN STANDARD TIME ON 12 JAN. 2016 THE IDENTIFIED VEHICLE WAS INVOLVED IN A BROADSIDE ACCIDENT IN RUIDOSO, N.M. REPORT TAKEN BY RUIDOSO POLICE DEPARTMENT. THE CHRYSLER T&C WAS IMPACTED ON THE RIGHT SIDE STARTING AT THE…"~101,500 mi, complaint #1252736
    • "TAKATA RECALL: VEHICLE WAS DRIVING DOWN A PUBLIC ROAD WHEN THERE WAS A VERY LOUD EXPLODING SOUND.THE PASSENGER SIDE AIRBAG THEN BLEW OUT INTO THE CAB OF THE VEHICLE FOLLOWED IMMEDIATELY BY FLAMES."~265,400 mi, complaint #1335863
  10. #10

    power windows and locks

    18 unsafe, 1 broken, 4 annoyance

    23
    incidents

    Commonly reported, insufficient mileage data - n=23, median 60,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AUTOMATIC LOCK FUNCTION FOR THE PASSENGER AND DRIVER'S SIDE SLIDING DOORS MALFUNCTIONED. THE DOORS COULD NOT BE OPENED AND INSTEAD, THE DOORS WOULD REVERSE AND CLOSE. THE CONTAC…"~1,000 mi, complaint #980022
    • "TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE AUTOMATIC REAR LIFTGATE WOULD RELEASE IN AN OPEN POSITION WITHOUT INTENT. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE KEY FOB WAS REPLACE…"~36,000 mi, complaint #862266
    • "THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED LAST SUMMER DUE TO THE RECALL. CHRYSLER HAS BEEN UNABLE TO PROVIDE THE REPLACEMENT OR AN ETA ON THE FIX. BOTH BACK WINDOWS CAN NO LONGER BE OPENED. THIS IS A CONCERN IN THE EXTRA FLORIDA HEAT. IT IS UNAC…"~60,000 mi, complaint #1164585
    • "BURNING OF POWER WINDOW/VENT SWITCH. DURING 2013 AND EARLY-2014 THE ELECTRICAL POWER WINDOW/VENT SWITCH, LOCATED ON THE DRIVER SIDE ARM REST, AND WHICH CONTROLLED THE DRIVER'S SIDE WINDOW, BECAME INTERMITTENT AND ERRATIC WHEN ATTEMPTING TO RAISE OR LOWER THE…"~104,558 mi, complaint #1162246
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR, FRONT PASSENGER DOOR, AND THE SLIDING DOORS ON BOTH SIDES OF THE VEHICLE FAILED TO SECURE ELECTRONICALLY. THE CONTACT HAD TO CONSTANTLY CHECK THE KEY FOB TO…"~136,000 mi, complaint #1515401
  11. #11

    brake hydraulics

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=20, median 30,500 mi, no reliable range below 25 reports.

    • "BRAKES START SHUDDERING AT 8,000 MILES, REAR ROTORS TURNED AT 12,000 MILES, NO HELP, DIFFERENT DEALER ALL NEW ROTORS AND PADS AT 16,000 MILES, EVERYTHING GOOD, BRAKES SHUDDERING AGAIN AT 23,000 MILES, TOLD WHEELS OUT OF BALANCE - WHEELS WEREN'T OUT OF BALANCE,…"~8,000 mi, complaint #857518
    • "PURCHASED VEHICLE ON 7/8/2013 - IDENTIFIED PROBLEMS ON TEST DRIVE ON 7/6/2013 - DEALER WAS GOING TO CORRECT - REPLACED CABLE TO BACK UP CAMERA - AIR PRESSURE TO BRAKES TO CLEAR DUST - PICKED UP VEHICLE, LEFT DEALER AT 10:30PM - BRAKES STILL NOT WORKING PROPERL…"~23,080 mi, complaint #1003574
    • "I BOUGHT THE CAR 12-14-2012. THIS HAD HAPPENED A COUPLE OF TIMES BEFORE I BEGAN TO RECORD THE INCIDENTS. WHEN I AM DRIVING AT HIGHWAY SPEED (55) THE CAR I PUT MY FOOT ON THE BRAKE PEDAL I WANT TO SLOW DOWN OR STOP THE BRAKE PEDAL IS COMPLETELY SOFT AND GOES TO…"~35,000 mi, complaint #1050871
    • "I WAS DRIVING THE VAN AND THE STEERING WHEEL AND BRAKES LOCKED UP. THE VAN STALLED IN THE MIDDLE OF DRIVING. HAPPENED TWO SEPARATE DAYS. *TR"~71,000 mi, complaint #1173380
    • "THE FRONT BRAKES WERE DESIGNED TO APPLY THEMSELVES WHEN TURNING THE STEERING WHEEL. THE BRAKE ON THE OPPOSITE SIDE OF THE WAY THAT THE STERING WHEEL IS TURNED IS AUTOMATICALLY APPLIED WHEN IT IS BEING DRIVEN. THIS WEARS OUR THE BRAKES AND CAUSES A LOT OF EXPEN…"~100,000 mi, complaint #1249095
  12. #12

    door latch and hinge

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=22, median 55,000 mi, no reliable range below 25 reports.

    • "SLIDING PASSENGER DOOR FAILS TO WORK PROPERLY OPENS AND CLOSES AT WILL. HAS CAUGHT SEVERAL CHILDREN WITH OUT REOPENING UPON CONTACT. CONTINUE TO STALL AFTER RECALL AS DID BEFORE RECALL FIX. BATTERY CAUSED CORROSION TO EAT AWAY CABLES. EVEN WHEN SERVICED LIKE S…"~12,293 mi, complaint #903515
    • "A 2010 CHRYSLER TOWN AND COUNTRY MINIVAN WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 35-40 MPH. AN SUV CROSSED OVER THE CENTERLINE AND HIT THE VEHICLE IN THE DRIVERS SIDE DOOR AT 40-45 MPH. IT HAD ENOUGH FORCE TO CRUSH THE DOOR AND TEAR IT FROM THE UPPER HINGE…"~48,500 mi, complaint #1163505
    • "THE PASSENGER SLIDING DOOR WOULD NOT OPEN USING ANY OF THE REMOTES, THE OUTSIDE DOOR HANDLE OR THE INSIDE DOOR HANDLE. THE FINAL DIAGNOSIS WAS A FAILED LATCH ASSEMBLY AND ACTUATOR. HOWEVER, THE CHRYSLER DEALERSHIP WAS UNABLE TO MAKE THE REPAIR UNTIL AFTER A…"~56,000 mi, complaint #1116357
    • "THE DRIVER'S SIDE SLIDING DOOR DOES NOT RESPOND TO AUTOMATIC OR MANUAL RELEASE AND IN AN EMERGENCY IS INOPERABLE.THERE SEEMS TO BE NO SUGGESTION ON HOW TO OPEN THE SLIDING DOOR IN THE EVENT A PASSENGER MUST EXIT"~80,000 mi, complaint #1274389
    • "The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to dri…"~114,633 mi, complaint #2046854
  13. #13

    starter

    8 stranded, 7 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=21, median 100,000 mi, no reliable range below 25 reports.

    • "THE CAR HAS STALLED THREE TIMES IN ABOUT A YEAR AND A HALF, ALSO THE IGNITION SYSTEM DOES NOT START I TURN THE KEY ON AND I ONLY HEAR A CLICK, SOME TIMES THE STARTER STICKS UNTIL THE ENGINE RUNS. I HAD TIME THAT I AM TRYING TO START THE CAR FOR SEVERAL…"~37,000 mi, complaint #985719
    • "INTERMITTENT NO START AND REMOTE FAILURE TOW IT TO GARAGE AND MIRACULOUSLY STARTS AND RUN FINE REMOTES INTERMITTENT NOT WORKING CORRECTLY SECOND OCCURRENCE SPENT 800 FIRST TIME STILL NOT FIXED"~66,000 mi, complaint #1236112
    • "VAN WAS RUNNING, STARTING, AND DRIVING FINE. THEN ONE DAY IT WOULD NOT START, WHEN MY HUSBAND WENT TO LEAVE WORK. HE THOUGHT MAYBE HE LEFT THE LIGHTS ON IN THE VAN, AND ASKED SOMEONE TO JUMP HIS CAR. AS SOON AS THE CABLES WERE HOOKED UP, IT STARTED. IT RA…"~99,500 mi, complaint #1229237
    • "VEHICLE STARTED FINE, WAS DRIVEN FOR 25 MINUTES. SAT FOR ABOUT 20 MINUTES THEN WOULD NOT CRANK WHEN TRYING TO START. EVERYTHING HAD POWER, NO DIMMING OF LIGHTS WHEN TURNING KEY IN IGNITION. THE STARTER SIMPLY MADE NO SOUND/ATTEMPT AT ALL. THESE SYMPTOMS ARE CO…"~121,150 mi, complaint #1600214
    • "THE VEHICLE CUTS OFF DURING DRIVING, HAVE DIFFICULTY STARTING. TOWED TWICE. BATTERY AND STARTER CHANGED THE SAME RESULT. PROBLEM WITH IGNITION SYSTEM WIN MODULE. I FOUND A RECALL ON THE MODULE(R03/NHTSA 14V-373 ) WHICH THE DEALER WILL NOT HONOR."~329,000 mi, complaint #1705790
  14. #14

    tpms

    13 unsafe, 2 annoyance

    15
    incidents

    Commonly reported, insufficient mileage data - n=20, median 62,000 mi, no reliable range below 25 reports.

    • "I HAVE A PROBLEM WITH THE TIRE PRESSURE MONITOR SENSORS, (A FEDERAL MANDATED SAFETY DEVISE). MY 2010 CHRYSLER TOWN & COUNTRY ONLY HAS 13,930 MILES AND WHILE DRIVING THE LEFT FRONT TPMS CAME APART AND RELEASED THE AIR OUT OF THE TIRE. I KNEW THE TIRE WAS GOING…"~13,885 mi, complaint #986804
    • "THIS VEHICLE HAS 40000 MILES ON IT. APPROXIMATELY AFTER A MONTH OF OWNING IT, THE TMPS VALVE STEM BROKE OFF THE TIRE WHILE REFILLING WITH AIR. THE SENSOR HAS NOW BROKEN OFF THREE SEPARATE TIRES. I RESEARCHED WHETHER THIS WAS AN ONGOING ISSUE WITH THESE VEHICLE…"~40,000 mi, complaint #951960
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, HE HEARD A LOUD NOISE AS THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE…"~62,000 mi, complaint #1024779
    • "AFTER DRIVING FOR ABOUT 30 MINUTES, TPMS SYSTEM STARTED TO MALFUNCTION. THE TIRES SHOWED PROPER INFLATION (LATER VERIFIED MANUALLY) WHEN THE WARNING LIGHT APPEARED AND THE EACH TIRE ONE BY ONE CHANGED FROM THE 38 TO -- SEPARATED BY ABOUT 3 OR 4 SECONDS. AFTE…"~80,000 mi, complaint #1287480
    • "ON TWO SEPARATE DATES THIS SUMMER WHILE TRAVELING AT SPEEDS BETWEEN 50 & 60 MPH I HAD TIRE PRESSURE SENSORS BRAKE CAUSING THE TIRES TO GO FLAT. FORTUNATELY I WAS ABLE TO BRING THE CAR TO A SAFE STOP BUT IN BOTH CASES I HAD TO PURCHASE NEW TIRES BECAUSE THE T…"~115,000 mi, complaint #1311099
  15. #15

    wheel or rim

    1 stranded, 11 unsafe, 2 broken

    14
    incidents

    Commonly reported, insufficient mileage data - n=17, median 76,000 mi, no reliable range below 25 reports.

    • " WHILE TRAVELING ABOUT 40 MPH, MY RIGHT FRONT TIRE COMPLETELY WENT FLAT IN ABOUT 3 SECONDS. THIS CAUSED MY VEHICLE TO PULL TO THE RIGHT. I WENT ONTO THE SHOULDER OF THE ROAD . I JUST MISSED THE GUIDE RAIL. UPON INSPECTION OF THE TIRE , I FOUND THE STEM HAD CRA…"~50,037 mi, complaint #1007878
    • "MY 2010 CHRYSLER T&C WAS PARKED IN MY GARAGE. THERE WAS A LOUD BANG, LIKE A GUNSHOT. WHEN I WENT TO THE GARAGE, THE RIGHT REAR TIRE WAS DEFLATED. UPON LOOKING ON THE GROUND THE ALUMINUM VALVE STEM HAD SHEARED OFF, DUE TO METAL FATIGUE. (IT IS IN MY POSSESSIO…"~65,000 mi, complaint #997388
    • "CORRODED NUT ON LEFT FRONT WHEEL VALVE STEM ALLOWED THE STEM TO DROP INTO THE TIRE RESULTING IN SUDDEN LOSS OF AIR PRESSURE IN TIRE. THERE WAS NO WARNING PRIOR TO VERY SUDDEN FLAT TIRE. *TR"~76,804 mi, complaint #1048639
    • "VALVE STEM WAS CRACKED, AND TIRE WAS SLOWLY LOSING INFLATION. THOUGHT IT WAS A NAIL AND DROVE IT FOR A COUPLE OF DAYS BEFORE MY APPT. TO GET IT LOOKED AT. WAS TOLD THAT THIS IS A MAJOR MANUFACTURING PROBLEM WITH THIS VEHICLE. LUCKY I WAS NOT ON THE ROAD WHE…"~120,000 mi, complaint #1377499
    • "LOW TIRE PRESSURE ALARM INITIATED AT INTERSTATE HIGHWAY SPEED, ROUGHLY 70MPH STRAIGHT LINE TRAVEL. PULLED OVER AND DISCOVERED THE METAL VALVE STEM HAD CRACKED JUST BELOW THE PLASTIC CAP AND HAD LEAKED ABOUT 6-8PSI OUT OF 36. CONTACT WITH THE TIP CAUSED IT TO…"~167,000 mi, complaint #1390858
  16. #16

    transmission automatic

    1 stranded, 12 unsafe

    13
    incidents

    Commonly reported, insufficient mileage data - n=14, median 22,500 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION ABRUPTLY DOWN-SHIFTED INTO A LOWER GEAR WITHOUT WARNING. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPEND…"~500 mi, complaint #903968
    • "HAD LOCAL DEALER CHECK TRANS HARD SHIFT 2ND AND THIRD AT 15-20 MPH COLD START, UNDER WARRANTY REPLACE TRANS KIT FLUID AND SEALER. STILL HAD PROBLEM STILL NOT AS HARD RETURN TO NORMAL DEALER ASK TO CHECK TRANS AND FIND OUT OTHER DEALER PARTS CHANGE. FOUND FLUI…"~22,922 mi, complaint #1013761
    • "TRANSMISSION FAILURE OF THE 62 TE TRANSMISSION. TRANSMISSION WOULD NOT SHIFT AND WENT INTO LIMP MODE WITH MULTIPLE SENSOR CODES THROWN. THIS OCCURRED WHILE DRIVING ON THE EXPRESS WAY, APPROXIMATELY TRAVELING AT 70MPH DURING RUSH HOUR. TRANSMISSION REQUIRE…"~65,000 mi, complaint #1557157
    • "I HAVE A 2010 CHRYSLER TOWN AND COUNTRY VAN. IT HAS 70,000 MILES ON IT WHICH IS LESS THAN THE AVERAGE 12,000/YEAR. THE TRANSMISSION IS DEAD AND NEEDS TO BE REPLACED. WHEN IT STARTED DYING I ONLY HAD 11 MILES NOTICE. IT HAD NOT GIVEN ANY WARNING PRIOR TO THAT.…"~70,000 mi, complaint #1308390
    • "GEAR SHIFTER DOESN'T RELEASE KEY IN PARK, KEY WON'T COME OUT OF IGNITION. HAVE TO TAP GEAR SHIFTER TO RELEASE KEY."~140,000 mi, complaint #1583996
  17. #17

    steering electric assist

    10 unsafe

    10
    incidents

    Commonly reported, insufficient mileage data - n=14, median 99,000 mi, no reliable range below 25 reports.

    • "EXPERIENCED POWER STEERING FAILURE (FEELING WAS COMPLETE LOSS OF STEERING) IN FOLLOWING CONDITION. WHILE DRIVING AT ABOUT 40-45 MPH AND COMING TO MIDDLE LANE FOR MAKING A LEFT TURN APPROACHING RED LIGHT. ESC LIGHT CAME ON. THIS HAS HAPPENED TWICE ON THIS VEHIC…"~45,000 mi, complaint #1177874
    • "IGNITION SWITCH REGULARLY TURNS OFF WHEN HITTING BUMPS ON THE ROAD, CAUSING A COMPLETE LOSS OF ENGINE, POWER STEERING, AND BRAKES. THIS HAS HAPPENED ON SEVERAL INTERSTATES."~80,000 mi, complaint #1346822
    • "THIS HAS HAPPENED TO ME 3 TIMES WITHIN THE LAST FEW MONTHS. AT RANDOM TIMES. I WAS DRIVING 25 MILES OR UNDER WHEN MY STEERING WHEEL LOCKED WHILE DRIVING. IT HAPPENED TWICE IN MY NEIGHBORHOOD AND ONCE ON A CITY STREET COMING UP TO AN INTERSECTION. I WAS UNAB…"~93,000 mi, complaint #1443698
    • "AS I DRIVE DOWN THE STREET AND HIT A BUMP OR UNEVEN SURFACE THE VAN SHUTS OFF AND I LOSE ALL STEERING POWER AND ELECTRICAL POWER. THIS IS VERY FRIGHTENING BECAUSE IT COULD HAPPEN IN THE MIDDLE OF A STREET OR FREEWAY GOING 60+ MILES PER HOUR."~110,000 mi, complaint #1734365
    • "DRIVING STRAIGHT [REDACTED ADDRESS], AND THE VEHICLE LOST POWER STEERING, THE TRACTION CONTROL LIGHT CAME ON AND THE ENGINE WENT FROM AROUND 1000 RPM TO ZERO RPM."~129,037 mi, complaint #1553170
  18. #18

    engine cooling

    1 stranded, 7 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE AT A TRAFFIC STOP, THE VEHICLE DECELERATED AND SMOKE STARTED TO EMIT FROM UNDER THE HOOD. AFTER INSPECTING THE VEHICLE, THE CONTACT FOUND THAT THE COOLANT HOLDER AND THE HEATE…"~29,000 mi, complaint #1164123
    • "ENGINE/COOLANT ISSUE - 46000 MILES ON VEHICLE. WHILE DRIVING APPROX. 50MPH, BEGAN SEEING WHITE SMOKE AND SMELL OF COOLANT. UPON INSPECTING UNDER THE HOOD, OBSERVED COOLANT SPRAYING FROM SEAM AREA OF THE PLASTIC "Y" CONNECTOR OF THE HEATER HOSE. TEMPORARILY FIX…"~46,000 mi, complaint #1239716
    • "ENGINE OVERHEATED LEAK IN PLASTIC Y CONNECTION . STANDED ON BUSY MOUNTAIN ROAD. *TR"~62,565 mi, complaint #1171691
    • "HEATER HOSE Y-CONNECTOR IS FAULTY AND LEAKS AT THE SEAM OF THIS PLASTIC PIECE. YOU CAN SEE A VIDEO OF IT ON YOUTUBE. HTTP://WWW.YOUTUBE.COM/WATCH?V=UVN_EIAGTNW. *TR"~67,000 mi, complaint #998707
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. DURING THE FAILURE, THE ANTI-LOCK BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DAN HATFIELD CHRYSLE…"~205,000 mi, complaint #1469222
  19. #19

    battery and charging

    1 stranded, 6 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=18, median 80,000 mi, no reliable range below 25 reports.

    • "FIRST PROBLEM THE LEFT SLIDING DOOR STOPPED WORKING WHICH APPEARS TO BE A VERY COMMON PROBLEM. THE OTHER MAJOR ISSUE WHICH IS VERY COMMON WITH THIS VEHICLE IS THE VAN RUNS GREAT UNTIL IT DOESN'T THEN THERE SEEMS TO BE NO DEFINITE FIX. IT STARTED A FEW MONTHS A…"~5,900 mi, complaint #1336168
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED,…"~57,406 mi, complaint #1178514
    • "I PURCHASED THE CAR IN JANUARY OF 2014, ABOUT 3 MONTHS AFTER, THE VEHICLE EMERGENCY LIGHT INTERMITTENTLY FLASHED AND THE ALARM REMAINED ON, UNTIL THE BATTERY WAS DISCONNECTED. AFTER RECONNECTION, THE PROBLEM SEEM TO HAVE GONE AWAY. BUT TWO MONTHS LATER THE CAR…"~80,200 mi, complaint #1101762
    • "RANDOMLY LOSES POWER, SOMETIMES A SPLIT SECOND, OTHER TIMES A COMPLETE SHUT DOWN AND DOESN'T LET KEY GO. SOMETIMES IT CAUSES THINGS TO STOP WORKING, LIKE CRUISE CONTROL. MORE OFTEN WHEN LIGHTS ARE ON AND OTHER THINGS USED, LIKE A/C OR TURN SIGNALS. SOMETIMES W…"~120,000 mi, complaint #1429475
    • "VEHICLE STARTED HAVING ISSUES IN 2014. VEHICLE JUST WOULD NOT CRANK ONE MORNING. GOT A JUMP START AND TOOK IT TO AUTOZONE AND GOT A NEW BATTERY. ABOUT 3 MONTHS LATER THE SAME THING HAPPENED. GOT A JUMP START, WENT TO AUTOZONE AND THEY FOUND NOTHING WRONG W…"~147,000 mi, complaint #1442262
  20. #20

    engine internal

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=16, median 65,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT CONSEQUENTLY CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THA…"~50,000 mi, complaint #1201802
    • "THE VEHICLE SHUTS OFF WHILE DRIVING. THIS CAUSED AN ACCIDENT. THIS COULD HAVE BEEN DEATH. THE DEALERSHIP WANTS TO CHARGE ME $680 TO FIX IT. YES, THIS IS AN EGR VALVE ISSUE. THIS IS NOT AS THOUGH THE SUNROOF WONT OPEN. THE CAR TURNS COMPLETELY OFF LEAVING N…"~51,000 mi, complaint #1048418
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, A LOUD ABNORMAL CLICKING SOUND EMITTED FROM THE ENGINE. THE PROBLEM PERSISTED. THE EGR VALVE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED O…"~60,000 mi, complaint #1102538
    • "ON MULTIPLE OCCASIONS OVER THE LAST ALMOST 3 YEARS WE'VE HAD ISSUES WITH OUR VEHICLE DYING WHEN STOPPED OR PARKED. IT BEGAN IN DECEMBER 2014. WE PURCHASED THE VEHICLE IN AUGUST 2014. WHILE DRIVING TO FLORIDA FROM MICHIGAN OUR CHECK ENGINE LIGHT CAME ON. THEN I…"~89,000 mi, complaint #1414026
    • "DRIVING ON FREEWAY THE CHECK ENGINE LIGHT CAME ON AND VAN SHIFTED INTO 3RD GEAR WITHOUT WARNING. DIAGNOSED WITH STUCK VALVE AND GEAR STUCK IN 3RD OR 2ND YEAR. VAN WOULDN'T DRIVE OVER 45 RPMS HAD TO EXIT FREEWAY FAST. RPMS ACTING SPORADICALLY FROM 0 TO 5 DROPP…"~108,000 mi, complaint #1689622
  21. #21

    engine oil consumption

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "ENGINE IS USING EXCESSIVE OIL WITH NO OBVIOUS BURNING THROUGH EXHAUST OR LEAKS ON THE GROUND. VEHICLE NOW HAS 71,000 ON IT AND USES QUART OF OIL EVERY 500 OR SO MILES. VEHICLE SEEMS TO RUN FINE, JUST USES OIL. *TR"~37,000 mi, complaint #1093921
    • "I WANT TO REPORT A PROBLEM WITH CHRYSLER TOWN AND COUNTRY TOURING 4D PASSENGER EXTENDED VAN WITH 3.8L ENGINE. PURCHASED THE CAR FROM CARMAX IN MAY 2014 AND TOOK IT ON IT'S FIRST TRIP OVER THE 4TH OF JULY WEEKEND. I CHECKED THE OIL BEFORE I LEFT AND IT WAS FU…"~39,000 mi, complaint #1093578
    • "WE BOUGHT OUR TOWN AND COUNTRY AND HAVE DROVE IT FOR A COUPLE OF YEARS NO. THE ENGINE HAS USED A QUART OF OIL EVERY THOUSAND MILES. THE CHRYSLER MECHANIC IN CHANUTE, KS, SAID IT WAS LIKE A BRIGGS AND STRIATION OR SMALL ENGINE, IT SHOULD USE THAT MUCH OIL. I TH…"~44,000 mi, complaint #1181519
    • "BURNING OIL AT THE RATE OF 1 QUART PER 750 TO 1000 MILES. NO LEAKS ANYWHERE. *TR"~56,200 mi, complaint #1147122
    • "THE ENGINE IS BURNING OIL AT THE RATE OF MORE THAN 1QT PER 1000 MILES. CHRYSLER SAYS THIS IS ACCEPTABLE WITHIN THEIR POWER TRAIN WARRANTY. THIS IS UNACCEPTABLE FOR A 2010 VEHICLE WITH 59000 MILES. *TR"~59,000 mi, complaint #1049010
  22. #22

    unintended acceleration

    6 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "SPOUSE WAS ENTERING A PARKING SPACE WITH FOOT ON BRAKE, WHEN VEHICLE UNEXPECTEDLY ACCELERATED, JUMPING OVER STOP CURB AND HITTING BUSHES. THIS IS THE SECOND TIME THIS HAS OCCURRED, BUT THE FIRST TIME THE VEHICLE WAS IN PARK. VEHICLE IS A 2010 MODEL WITH 800…"~8,100 mi, complaint #864113
    • "I WAS ON TRAVELING ON THE INTERSTATE HEADING TO MY WORKPLACE. AT APPROXIMATELY 1:[REDACTED ADDRESS], I MOVED TO THE FAST LANE IN ORDER TO PASS A VEHICLE. WHEN I ACCELERATED, THE CAR SHIFTED INTO A HIGHER GEAR AND THEN I SAW THE RPM GAUGE GO ALMOST TO RED LIN…"~30,000 mi, complaint #1038025
    • "APPEARS RELATED TO NHTSA ACTION NUMBER: DP14004 PROBLEM: SUDDEN UNINTENDED AND UNCONTROLLABLE ACCELERATION SUDDEN UNINTENDED ACCELERATION OF OUR 2010 CHRYSLER TOWN AND COUNTRY TOURING WAS EXPERIENCED ON 2 OCCASIONS (8/2/14 AND 12/5/14) NEARLY RESULTING IN…"~79,840 mi, complaint #1137009
  23. #23

    power steering hydraulic

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "STEERING THE VAN WAS HARD BECAUSE BOTH STEERING HOSES HAD LEAKAGE. I WAS LUCKY THAT THE FLUID LEAKAGE DIDN'T CAUSE A FIRE AND THAT I WAS DRIVING VERY FAST AT THE TIME OF THE INCIDENT. *TR"~45,000 mi, complaint #1153982
    • "DANGER! WHILE IN MOTION, THREE OR 4 TIMES SINCE BUYING TOWN & COUNTRY IN DEC 2009 THE POWER STEERING FROZE & I HAD TO MUSCLE THE WHEEL TO COMPLETE THE TURN. NOW THAT MY DAUGHTER IS DRIVING I AM SCARED TO DEATH FOR HER. I TOOK THE CAR TO SERVICE & THEY FOUND NO…"~55,000 mi, complaint #1628920
    • "THE CAR STARTS TO POWER DOWN AND MAKES THE POWER STEERING STOP WORKING. THE TRACTION CONTROL SYMBOL SHOWS UP AFTER IT STARTS TO POWER DOWN. IT HAS HAPPENED THREE TIMES IN THE PAST TWO WEEKS ABOUT 2-3 MINUTES FROM HOME WHILE THE CAR IS IN MOTION. ONE OF THE TIM…"~72,000 mi, complaint #1652662
    • "WHILE DRIVING VEHICLE WE HAVE LOST POWER STEERING AND ALL CONTROLS TO VEHICLE ON 5 OCCASIONS. THIS COMMONLY OCCURS AFTER HITTING BUMP IN ROAD. SYMPTOMS OF VEHICLE MATCH UP EXACTLY TO NHTSA CAMPAIGN NUMBER: 14V373000, THIS IS AN EXPANSION OF RECALL 11V-139 (TH…"~85,000 mi, complaint #1295772
    • "POWER STEERING INTERMITTENT FAILURE WHEN BACKING OUT OF PARKING SPACES AND FOR THE FIRST 100 FEET OF DRIVING. LOUD WHINING SOUND ON ACCELERATION."~140,000 mi, complaint #1652919
  24. #24

    throttle and pedal

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "I WAS TRAVELING FROM PA TO PALM COAST FL AND WHEN I WAS ABOUT TEN BLOCKS FROM MY DESTINATION THE CAR SLOWED UNTIL IT WAS HARDLY MOVING AND ALL OF THE TROUBLE LIGHTS LIT UP ON THE DASHBOARD. AFTER ABOUT FIFTEEN MINUTES OF BARELY MOVING IT SPED UP FOR AWHILE AN…"~17,000 mi, complaint #849324
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE WHILE IN REVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHERE THEY STATED THAT THE SURGING WAS A NORMAL OCCURRENCE OF…"~33,500 mi, complaint #866700
    • "DRIVING IN RESIDENTIAL AREA LESS THAN 20MPH, RPMS EXCEEDED 3000, HAD TO SET FOOT ON BREAK HARD TO HOLD BACK VEHICLE FROM ACCELERATING, GAS PEDAL DID NOT PHYSICALLY MOVE AND CRUISE CONTROL WAS NOT ON, PLACED VEHICLE IN NEUTRAL RPMS REMAINED HIGH, HAD TO SHUT DO…"~56,000 mi, complaint #1092473
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING AND THE RPMS INCREASED. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH BOTH FEET AND THE ACCELERATOR PEDAL R…"~76,000 mi, complaint #1199298
  25. #25

    wiper and washer

    3 unsafe, 2 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER FAILED TO FUNCTION. THE REAR WINDSHIELD ARM WAS MADE OF PLASTIC CAUSING THE CONTACT TO REPLACE THE ARM TO BE ABLE TO INSTALL NEW BLADES. THE MANUFACTURER W…"~25,000 mi, complaint #1250798
    • "WHILE DRIVING THROUGH MY SUBDIVISION, I ATTEMPTED TO TURN ON THE HIGH BEAMS FOR BETTER VISIBILITY. AT THIS INSTANCE, THE WIPER BLADES TURNED ON AND WOULD NOT TURN OFF. AT THE SAME MOMENT, THE VEHICLE LOST THE HIGH BEAMS, TURN SIGNALS AND WINDSHIELD SOLUTION MO…"~55,435 mi, complaint #1084381
  26. #26

    driveshaft axle cv

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND COMING TO A STOP SIGN THE VEHICLE CRASH INTO ANOTHER VEHICLE PARKED BY THE SIDE OF THE ROAD. AS A RESULT, THE VEHICLE AXLE BROKE CAUSING THE WHEEL WELL AND T…"~6,000 mi, complaint #942672
    • "ONE DAY AS I WAS BACKING UP INTO MY DRIVEWAY, I NOTICED A CLICK SOUND. SO I TURNED THE WHEEL AGAIN AND EVERYTIME I TURN THE WHEEL TO THE LEFT SIDE, I AM ABLE TO HEAR A CLICK THIS IS WITH THE VEHICLE IN PARK AND JUST TURNING THE WHEEL, NORMALLY WHEN YOU HEAR A…"~28,500 mi, complaint #1169034
    • "THE BEARING ON THE RIGHT FRONT INTERMEDIATE SHAFT IS FAILING. THE SYMPTOMS INCLUDED A LOUD NOISE AND EXCESSIVE PLAY IN THE INTERMEDIATE SHAFT. THE MECHANIC INSPECTED THE VEHICLE AND RECOMMENDED AN IMMEDIATE REPLACEMENT OF THE BEARING. HE INDICATED THAT A COMPL…"~60,000 mi, complaint #1213333
    • "THE REAR AXLE BROKE IN TWO WILE SHE WHERE DRIVING THERE AS NO PREAVEAS DAMAGE TO IT IT JUST SHAPED IT IS A CLEAN BRAKE "~174,000 mi, complaint #1192719
  27. #27

    wheel bearing

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "I HAVE LESS THAN 50K MILES ON MY MINIVAN AND THE FRONT HUBS NEED REPLACED. I HAVE CONTACTED CHRYSLER AND THEY DON'T TO DO ANYTHING ABOUT IT BECAUSE IT IS OUT OF WARRANTY. I HAVE SEEN IN 08 AND 09 THEY HAVE RECALLS FOR THIS SAME ISSUE. TO ME THEY ARE PUTTING…"~48,000 mi, complaint #1063943
    • "PROBLEM APPEARED AT 48,500 MILES, SEVERE FRONT WHEEL BEARING NOISE & VIBRATION LEADING TO BRAKE PERFORMANCE UNSTABLE. SEVERE VIBRATION CAUSED A) "TRACTION CONTROL LIGHT PERMANENTLY ON". B) ABS BRAKING ON/OFF. FRONT RIGHT HUB WHEEL BEARING REPLACED AT 5…"~48,500 mi, complaint #809077
  28. #28

    abs module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "PAVEMENT WAS WET AND WENT TO STOP QUICKLY. ABS WAS ENABLED FOR A FEW SECONDS THEN THE SYSTEM SHORTED, LEAVING ONLY STANDARD BRAKES. THE ABS LIGHT, TRACTION CONTROL AND ENGINE LIGHTS CAME ONE. THE ABS SYSTEM WOULD NO LONGER FUNCTION. TRACTION CONTROL WOULD…"~72,000 mi, complaint #1102068
    • "WHEN DRIVING, THE VEHICLE WOULD SHUT OFF , STEERING WHEEL BECAME STIFF AND BRAKES WOULD NOT WORK, AS IF IT LOST ALL POWER. THERE WOULD BE ABS AND 'SLIPPERY' SYMBOL ON THE DASH BOARD. IT WOULD HAPPEN DURING TURNING TOO AND SINCE THE STEERING WHEEL WAS STIFF, I…"~83,780 mi, complaint #1731036
    • "CONTINUOUS STICKY BRAKES ON POSSIBLE UNDER DESIGNED ABS BRAKES. NEW ROTORS AND BRAKE PADS REPLACED LESS THAN 14 MONTHS WITH PROPER MAINTENANCE BY EXPERIENCE D MECHANIC. NO EVIDENCE OF MALFUNCTIONING MASTER CYLINDER, BRAKES HOSES OR FROZEN CALIPERS."~109,422 mi, complaint #1548460
  29. #29

    ac compressor and refrigerant

    3 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER ACTUATOR FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE W…"~73,755 mi, complaint #1256884
    • "REAR A/C WENT BAD. THE ELEMENT IN REAR OF VEHICLE DOES NOT HAVE A PROTECTIVE COVER TO PREVENT WATER DAMAGE. VERY EXPENSIVE FIX. PLEASE ISSUE RECALL!!!!"~100,000 mi, complaint #1617179
  30. #30

    cruise control conventional

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED THE VEHICLE SUDDENLY DOWN SHIFTED TWICE WITHOUT WARNING CAUSING THE RPM'S TO RISE TO 5000. THE CONTACT APPLIED THE BRAKES IN ORDER TO DISENGAGE THE CRUIS…"~2,600 mi, complaint #776126
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING DOWNHILL WITH THE CRUISE CONTROL SET TO 55 MPH WHEN HE ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO…"~34,000 mi, complaint #888769
    • "WHILE HEADING TO MY SON'S HOCKEY TOURNAMENT IN MICHIGAN'S UP WITH A VAN LOADED WITH THE ENTIRE FAMILY, I WAS TRAVELING APPROXIMATELY 65 MPH WHEN THE VEHICLE BEGAN TO ACCELERATE FOR NO APPARENT REASON. I ATTEMPTED TO TURN OFF THE CRUISE BY PUSHING THE COAST BU…"~80,000 mi, complaint #1246781
  31. #31

    engine head gasket

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "BRAND NEW CHRYSLER TOWN AND COUNTRY 2010 WITH 600 MILES ON IT BLEW A GASKET ON THE RETURN LINE TO THE RADIATOR THAT SPRAYED COOLANT OVER THE ENGINE BLOCK. STEAM ROSE FROM UNDER THE HOOD IN LARGE VOLUME NEARLY BLINDING ME AS I DROVE. WHEN I STOPPED THE TRUCK AN…"~621 mi, complaint #798304
    • "SINCE THE VEHICLE HAD BEEN WORKED ON FOR A BAD INTAKE GASKET. EVERY TIME I CROSS ANY RAIL ROAD CROSSINGS MY CHECK ENGINE LIGHT ILLUMINATES AND THE CAR FEELS AS IT WILL STALL. I AM SCARED FOR MY FAMILY OF GETTING STUCK, AT LEAST IF ANYTHING DOES HAPPEN, I WILL…"~35,000 mi, complaint #1243509
    • "I PURCHASED THIS CAR TWO YEARS AGO WITH A LIMITED MILE WARRANTY. A MONTH LATER THE IGNITION MODULE WENT, WE ARE CONSTANTLY TAKING THE CAR TO HAVE BREAKS FRONT AND BACK AND ROTORS REPAIRED EVERY MONTH ON THE VEHICLE. WE WERE GIVEN A FALSE CARFAX REPORT AS WELL.…"~130,000 mi, complaint #1398309
  32. #32

    fluid leak unspecified

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • " WATER LEAKING INTO PASSANGER SIDE FLOOR BOARD , SOAKING CARPET AFTER A RAIN AND CAUSING BLOWER MOTER TO QUIT. "~87,000 mi, complaint #1505815
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS WITH THE AIR CONDITIONER ACTIVATED, WATER LEAKED INTO THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIR…"~158,000 mi, complaint #1395378
  33. #33

    heater core and blower

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SITTING IN THE DRIVEWAY WHEN IT CAUGHT FIRE. THE FIRE INVESTIGATOR STATED THAT THE CAUSE OF THE FIRE WAS A REAR HEATING UNIT. THE CONTACT'S INSURANCE COMPANY HAD NOT…"~19,024 mi, complaint #890826
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LEAK WATER FROM THE HEATING AND AIR CONDITIONING DRAIN GROMMET. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A…"~58,000 mi, complaint #930060
    • "HOSE AND TUBE,HEATER RETURN,HEATER SUPPLY AND RETURN ASM CHRYSLER PN 04677603AL HAS 2 PLASTIC Y-CONNECTORS(GOING TO FRONT SEAT HEATER,REAR SEAT HEATER AND TRANSMISSION) THAT SPLITS AT THE SEAM AND ANTIFREEZE SPRAYS ONTO HOT ENGINE CAUSING STEAM THAT IMPAIRS VI…"~69,672 mi, complaint #1096674
  34. #34

    hv system fault reduced power

    1 stranded, 2 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DRIVING ALONG SECONDARY ROAD WHEN SUDDENLY CAR LOOSES ALL POWER. VEHICLE LOOSES ALL POWER STEERING, BRAKES, AND LOOSES ALL INSTRUMENT PANEL CLUSTER DISPLAYS EXCEPT THE TRACTION CONTROL LIGHT. ONCE VEHICLE IS STOPPED, DRIVER CAN SHIFT INTO THE PARK POSITION, TU…"~67,128 mi, complaint #1121766
    • "COMPLETE VEHICLE SHUTDOWN WHILE DRIVING; ONCE ON RESIDENTIAL STREET AND THEN AGAIN WHEN ENTERING SCHOOL PARKING LOT FOUR DAYS LATER. DEALERSHIP PULLED ONLY ONE CODE: C121C "TORQUE REQUEST SIGNAL DENIED"."~79,690 mi, complaint #1554080
    • "VEHICLE WAS IN MOTION ON SUBURBAN STREET AT SPEED OF 40-45MPH IN A STRAIGHT FORWARD DIRECTION. TIRE/TRACTION SYMBOL FLASHED ON, THEN VEHICLE MOMENTARILY LOST POWER. ALL LIGHTS FLASHED OFF, THEN CAME BACK ON. ACCELERATION CUT OUT, THEN RESUMED (FOOT WAS STILL O…"~118,000 mi, complaint #1641194
  35. #35

    instrument cluster

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE INSTRUMENT PANEL GAUGES MALFUNCTIONED AND COMPLETELY FAILED. IN ADDITION, THE WINDSHIELD WIPERS ACTIVATED UNEXPECTEDLY AND WOULD NOT DEACTIVATE. THE CONTACT ACTIVATED THE HEADLIG…"~38,000 mi, complaint #1085997
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT COASTED TO THE SHOULDER WHERE THE VEHICLE WAS TURNED OFF. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY.…"~87,000 mi, complaint #1463418
    • "DASH LIGHTS ON INSTRUMENT PANEL/CLUSTER ARE NOT WORKING. CAN NOT SEE HOW FAST I AM GOING UNLESS I HOLD A LIGHT TO THE PANEL. TOOK IT TO THE DEALER FOR DIAGNOSIS. INSTRUCTED THAT THE INSTRUMENT PANEL NEEDED REPLACED. PART AT THE DEALERSHIP IS $500 PLUS 3 HOURS…"~240,000 mi, complaint #1320882
  36. #36

    parking brake

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE PARKING BRAKE PULL OFF SPRING ON THE RIGHT REAR WHEEL SNAPPED IN HALF. THIS CAUSED THE PARKING BRAKE TO REMAIN ENGAGED EVEN AFTER IT WAS DISENGAGED BY THE DRIVER FROM THE DRIVER'S SEAT. THE RIGHT REAR BRAKE ASSEMBLY (CALIPER, ROTOR, DISC PADS) OVERHEATED.…"~30,137 mi, complaint #968473
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK ON AN INCLINE, THE DRIVER REACHED IN TO RETRIEVE HER PURSE AND THE VEHICLE STARTED TO ROLL BACKWARDS. AS THE DRIVER ATTEMPTED TO STOP THE VEHICLE, THE D…"~41,903 mi, complaint #1343894
    • "VEHICLE WAS STATIONARY (PARKED), ENGINE RUNNING, AIR CONDITIONING ON, NO ONE IN DRIVER. SEAT, OCCUPIED BY SEAT BELTED ADULT PASSENGER WITH ARM RESTS DOWN, FOR ABOUT 10 MINUTES. VEHICLE WAS PARKED IN A PRIVATE PARKING LOT WITH A SLIGHT INCLINE, SLOPING DOWN TO…"~121,000 mi, complaint #1303590
  37. #37

    tire failure

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "AFTER PUTTING SOME MILEAGE ON THE VEHICLE, I START TO NOTICE UNEVEN WEAR ON THE TIRES THIS IS WITH GOING TO THE DEALER EVERY 3,000 MILES OR EVERY 3 MONTHS FOR THEIR RECOMMENDED OIL CHANGES, AND TIRE ROTATIONS. I ALSO NOTICE A CRACK ON THE SIDEWALL I SPOKE TO…"~6,000 mi, complaint #1169045
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH BF GOODRICH ADVANTAGE TA RADIAL TIRES, SIZE: 225/65R16 (NA). WHILE DRIVING APPROXIMATELY 75 MPH, THE REAR DRIVER'S SIDE TIRE EXPERIENCED A BLOWOUT. THE ALUMINUM VALVE STEM DETACHED FROM THE TI…"~30,000 mi, complaint #1502445
    • "PIN HOLE IN SIDEWALL OF PASSENGER FRONT GOOD YEAR TIRE 225/65R16. DOT M742 JB1R 3613. TIRES ARE WARRANTED FOR 65,000 MILES AND I HAVE DRIVEN WITH THEM FOR ABOUT 30,000 MILES"~84,500 mi, complaint #1199839
  38. #38

    trunk or liftgate

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE REAR HATCH DOOR WAS CLOSING, IT STRUCK HER IN THE HEAD. THE HATCH DOOR WAS SUPPOSED TO RETRACT WHEN THERE WAS AN OBSTRUCTION BUT THE DOOR CONTINUED TO CLOSE. THE CONTACT…"~38,000 mi, complaint #1045464
  39. #39

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER W…"~57,393 mi, complaint #1254980
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO (HENDERSONVILLE CHRYSLER DODGE JEEP RAM LOCATED [REDACTED ADDRESS], HENDE…"~96,000 mi, complaint #1458037
  40. #40

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS THE ALIGNMENT NEEDED TO BE ADJUSTED. THE VEHICLE PULLED TO THE LEFT EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES FOR TO BE REPA…"~16,052 mi, complaint #812001
    • "The contact owned a 2010 Chrysler Town and Country. The contact stated that the vehicle was taken to a tire center, where a routine alignment was performed. The contact stated that while driving at 35 MPH, the wheels locked up, and the driver lost control of…"~100,000 mi, complaint #2161210
  41. #41

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHEN FILLING UP AT ANY GAS STATION, FUEL SPITS OUT OF THE FILLER NECK AND RUNS DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND."~58,000 mi, complaint #1442567
    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT FILLED THE VEHICLE WITH APPROXIMATELY 3/4 OF A TANK OF FUEL AND PARKED IT ON A HILL. THE NEXT MORNING, THE VEHICLE HAD APPROXIMATELY 1/8 OF A TANK LESS FUEL. THE CONTACT SMELLED FUEL INSIDE THE…"~60,000 mi, complaint #1171107
  42. #42

    infotainment head unit

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "ALL OF A SUDDEN MY RADIO SCREEN WEN BLANK. THERE WAS NOTHING ON THE DISPLAY BUT THE RADIO WAS STILL PLAYING FOR A DAY OR TWO BEFORE WENT BACK TO NORMAL OPERATIONS. A WEEK OR SO LADY THERE WAS NO SOUND THEN SOUND WITH STATIC. NOW MY RADIO GOES IN AND OUT OF SER…"~83,646 mi, complaint #1215574
    • "MY CAR STEREO KEEPS GOING ON AND OFF, HARDLY EVER STAYS ON LONG ENOUGH TO LISTEN OR WATCH ANYTHING LONGER THAN MAYBE 5 MINS. PERIODICALLY MORE OFTEN THAN NOT. IT'S AN EVERYDAY PROBLEM."~124,000 mi, complaint #1610129
  43. #43

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "LEFT REAR BLIND SPOT DETECTION SENSOR FAILED. DEALERSHIP SAID IT IS A $1000 PART. MECHANIC SAID THAT HE HAS SEEN THIS ON OTHER VANS AND AT ONE TIME CHRYSLER WAS REPLACING THEM FOR AROUND $300 DUE TO THE FAILURE RATE."~61,252 mi, complaint #1191366
  44. #44

    differential

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "OUR 2010 CHRYSLER TOWN AND COUNTRY ONLY HAS 55,444 MILES AND WAS MAKING A BUZZING/HUMMING NOISE. SO WE TOOK IT TO TWO DIFFERENT MECHANICS AND WAS TOLD THAT THE TRANSMISSION DIFFERENTIAL BEARINGS NEED TO BE REPLACED/REBUILT. CALLED CHRYSLER TWICE AND GOT NO HEL…"~55,444 mi, complaint #1178364
  45. #45

    engine mounts

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE MOTOR MOUNT SHIFTED OUT OF PLACE AND CAUSED THE VEHICLE TO MAKE A GRINDING NOISE IN THE TRANSMISSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN T…"~148,000 mi, complaint #1491995
  46. #46

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "FOLLOW UP TO COMPLAINTS# 10826063 DATED 02/14/2016 AND 10839895 DATED 3/4/2016 (2010 CHRYSLER T&C LIMITED W/4.0L ENGINE DIES UNPREDICTABLY WHILE UNDER WAY). OWNER CALLED CHRYSLER 800# AND WAS CONTACTED SOON AFTER BY REPRESENTATIVE FROM CHRYSLER CARE (CUSTOMER…"~62,000 mi, complaint #1274130
  47. #47

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ENGINE WARNING LIGHT KEEPS COMING ON. INJECTOR MISFIRE, HARNESS KEEPS SHORTING OUT BECAUSE IT IS TO CLOSE TO THE MANIFOLD AND THE INSULATION KEEPS BURNING OFF. THIS CAUSES THE WARNING LIGHT TO COME ON STATING TO STOP DRIVING IMMEDIATELY AND GET SERVICE. TH…"~700,000 mi, complaint #1292710
  48. #48

    fuel pump

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When starting the ignition there were times the vehicle would not start or would suddenly stop when driving. Before purchasing this van the starter the fuel pump were replace almost three years (owner) later the starter was replaced and continued to have the s…"complaint #1759871
  49. #49

    interior trim

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PASSENGER SEAT SIDE PANEL SEPARATED FROM THE SEAT PINCHING MY WIFE'S RIGHT THIGH. THE CLIP THAT WAS SUPPOSED TO HOLD IT IN PLACE SNAPPED OFF. *TR"~30,000 mi, complaint #1116751
  50. #50

    seat mechanism

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT WHILE LIFTING THE REAR DRIVERS SEAT TO ALLOW PASSENGERS TO ENTER THE THIRD ROW SEATING, HER FINGER GOT STUCK IN THE SEATS HINGE. EMERGENCY MEDICAL SERVICES APPEARED ON THE SC…"~22,000 mi, complaint #874683
  51. #51

    seatbelt and pretensioner

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE PASSENGER SEAT HAS NO WARNING (LIGHT OR SOUND) IF SEAT BELT IS NOT FASTENED. BOTH DEALERSHIP AND MANUFACTURER CLAIM SYSTEM IS "WORKING AS DESIGNED". *TR"complaint #972474
  52. #52

    software or update

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "HAVE A 2010 TOWN AND COUNTRY. VEHICLE STALLED FOR NO REASON AND WAS TAKEN TO DEALER. THEY SAID THEY REINSTALLED SOFTWARE AND WERE GOING TO SEND PAPERWORK. THEY HAVE NOT. SINCE THEN THE CAR HAS STALLED SIX MORE TIMES AND WE WILL BE TAKING IT BACK TO DEALER.…"~18,230 mi, complaint #864380
  53. #53

    steering rack mechanical

    1 unsafe

    1
    incident
    Typical range: 68,000–105,000 mi

    Median 84,000 mi, based on 25 reports (11% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 10-15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN…"~105,000 mi, complaint #1152195
  54. #54

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK SEVERELY. THE VEHICLE ALSO HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE SLOWLY ACCELERATED. WHEN THE VEHICLE WAS FINALLY SHIFTED INTO GEAR, IT…"~81,487 mi, complaint #1279664
  55. #55

    transfer case awd

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THERE IS A SERVICE BULLETIN FOR THIS ISSUE I HAVE AS FAR AS THE SHIFT HARDNESS, AND THERE IS ANOTHER ONE FOR THE NOISE, FROM THE BEARING. POWER TRAIN:AUTOMATIC TRANSMISSION ' ODATE REPORTED OCTOBER 23, 2010 ONHTSA REFERENCE #10036864 OTSB REFERENCE #SB-21-…"~77,500 mi, complaint #1270526
  56. #56

    transmission manual clutch

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WHEN TRYING TO PUT CAR IN MANUAL MODE THE SHIFTER DOESN'T CHANGE GEARS. THIS CAUSES AN ISSUE WHEN TRYING TO SHIFT TO LOWER GEARS IN BAD WEATHER. I HAVE READ MANY FORUMS ON THIS ISSUE AND IT SEEMS AS THO IT IS COMPLETELY A DESIGN FLAW. THERE IS A PLASTIC PIECE…"complaint #1711588

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 11V139000, 14V055000, 14V234000, 14V373000, 20V396000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for CHRYSLER TOWN AND COUNTRY directly.