2008 CHRYSLER TOWN AND COUNTRY

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    brake pads and rotors

    130 unsafe, 39 broken, 9 annoyance

    178
    incidents
    Typical range: 15,000–26,000 mi

    Median 20,000 mi, based on 189 reports (10% had no usable mileage)

    • "BRAKE ROTORS WARPED -- 2008 CHRYSLER TOWN AND COUNTRY LIMITED. WITH LESS THAN 6,000 MILES ON THE VEHICLE, WHEN APPLYING NORMAL PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE, THE PEDDLE WOULD PULSATE AND THE VEHICLE WOULD SHIMMY SLIGHTLY. I SURMISED AND IT…"~6,000 mi, complaint #729868
    • "AT 16,000 HAD TO REPLACE FRONT BRAKE PADS DEALER SAID POSSIBLY ROTORS AS WELL 2008 CHRYSLER T&C TOURING VAN. ROTORS DID NOT NEED CHANGED BUT 16,000 MILES ARE RIDICULOUS FOR A BRAKE PAD CHANGE. DEALER SAID THIS IS NORMAL AND HAD SEEN PAD CHANGES AS EARLY AS 1…"~16,000 mi, complaint #744302
    • "FRONT BRAKES (PAD AND ROTORS) COMPLETELY WORN OUT BY 20,000 MILES. REAR BRAKE ROTORS IN NEED OF TURNING. *TR"~20,599 mi, complaint #779067
    • "THE FRONT BRAKES ON MY 2008 CHRYSLER TOWN AND COUNTRY NEEDS TO BE REPLACED....THE VEHICLE ONLY HAS 26000 MILES ON IT, AT A COST OF SEVERAL HUNDRED DOLLARS. AFTER RESEARCHING BLOGS, ETC., I HAVE DISCOVERED THAT MANY OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLE…"~26,000 mi, complaint #742834
    • "PREMATURE BRAKE WEAR - I HAVE OWNED THE CAR FOR 2.5 YEARS ($45,000 MILES) AND HAVE HAD TO REPLACE ALL 4 BRAKES AND PADS 3 TIMES. THIS IS UNSAFE AND NEEDS TO BE ADDRESSED."~120,000 mi, complaint #1229975
  2. #2

    engine stall or no start

    8 stranded, 159 unsafe

    167
    incidents
    Typical range: 65,000–115,000 mi

    Median 90,000 mi, based on 314 reports (10% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. ON MAY 1, 10, AND 16, 2008, THE VEHICLE STALLED WHILE DRIVING BETWEEN 20-50 MPH. THE VEHICLE LOST POWER STEERING AND ALL THE COMPONENTS IN THE PASSENGER COMPARTMENT SHUT OFF. THE CONTACT PULLED OVER TO THE…"~1,638 mi, complaint #676582
    • "VAN INTERMITTENTLY STALLS AT LOW SPEED UNEXPECTEDLY. GAUGES WILL FAIL AT HIGH SPEED, BUT HAS ONLY DIED AT LOW SPEEDS. OCCURS WHEN COLD OUTSIDE. MUST TURN IGNITION OFF AND ON AGAIN TO START. SOMETIMES MUST PUT IN GEAR AND BACK TO PARK FIRST. *TR"~67,000 mi, complaint #1064251
    • "THE VAN WOULD STOP AT LOW SPEEDS WITH LOSS OF STEERING AND BRAKING POWER. NO CODES WOULD BE TRIGGERED, IT WAS AS IF THE IGNITION WAS JUST TURNED OFF WHILE DRIVING. THE ELECTRICAL POWER WOULD STILL BE ON LIKE THE RADIO AND INSTRUMENTATION PANEL BUT THE STEERIN…"~92,500 mi, complaint #1216788
    • "WHILE IN MOTION THE CAR WILL JUST TURN OFF,STEERING WHEEL LOCKED AND I COULD NOT STEER. IT HAS TURNED OFF ON ME WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN. IT WILL START BACK UP BUT CAN NOT GO LONGER THAN A MILE BEFORE IT DOES IT AGAIN."~115,247 mi, complaint #1501620
    • "MANY, MANY , MANY TIMES THIS HAS HAPPENED. I WILL EITHER BE SLOWING DOWN FOR A RED LIGHT, TO MAKE A TURN, OR HIT A BUMP AND THE CAR SHUTS OFF. NO PARTICULAR REASON, NO IDIOT LIGHTS COME ON INDICATING A PROBLEM. IF I DIDN'T PAY ATTENTION TO THE HEATING/COOLING…"~4,300,000 mi, complaint #1148535
  3. #3

    wiring harness

    6 stranded, 138 unsafe, 4 annoyance

    148
    incidents
    Typical range: 62,000–118,000 mi

    Median 81,000 mi, based on 239 reports (9% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING VARIOUS SPEEDS, ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE HEADLIGHTS FAILED AND THE SLIDING DOOR SPONTANEOUSLY OPENED. THE CONTACT TOOK THE VEHICLE T…"~3,402 mi, complaint #699174
    • "MY WIFE WENT TO THE CAR TO UNLOCK IT THE HORN BEGAN BLARING, LOCKS GOING UP AND DOWN, LIGHTS FLASHING, WIPER FLUID SPRAYING EVERYWHERE, AND THE CAR ACTUALLY STARTED UP W/O THE KEY IN THE IGNITION AND WE DO NOT HAVE A REMOTE STARTER ON THE VEHICLE. I ARRIVED AN…"~60,000 mi, complaint #1204046
    • "VEHICLE IS HAVING ELECTRICAL PROBLEMS. THESE ELECTRICAL PROBLEMS ARE CAUSING THE VEHICLE TO SHUT OFF WHILE OPERATING, LIGHTS TO TURN ON AND OFF, HORN TO SOUND AND WINDSHIELD WIPERS AND WASHERS TO OPERATE RANDOMLY. THIS VEHICLE WAS PURCHASED NEW FROM THE DEALER…"~78,000 mi, complaint #1019519
    • "I AM A VICTIM OF THESE ELECTRICAL ISSUES WITH THE 2008 T&C LIKE HUNDREDS OF OTHERS. DRIVING THE CAR LIGHTS WILL FLASH ON AND OFF, WIPERS WILL COME ON AND SOME TIMES THE CAR STOPS RUNNING. HERE IS ANOTHER COMPLAINT FROM ANOTHER OWNER, SAME SYMPTOMS, AND WE'RE…"~108,000 mi, complaint #1046428
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT UNKNOWN SPEEDS, THE ELECTRICAL SYSTEM WENT HAYWIRE. THE CONTACT STATED THAT THE VEHICLE LIGHTING FLASHED ON AND OFF, THE INSTRUMENT PANEL GAUGES WENT TO ZERO, AND THE DOORS COULD NOT BE OP…"~200,000 mi, complaint #1494809
  4. #4

    control module

    6 stranded, 76 unsafe, 2 annoyance

    84
    incidents
    Typical range: 54,500–110,000 mi

    Median 82,500 mi, based on 132 reports (18% had no usable mileage)

    • "I PURCHASED A 2008 CHRYSLER TOWN AND COUNTRY IN MAY HAD NO PROBLEMS WITH THE VEHICLE UNTIL AUGUST 13TH [REDACTED ADDRESS] THE VEHICLE JUST SHUT DOWN AND LOST ALL POWER STEERING AND BRAKES (ALL CONTROL OF THE ELECTRICAL ABILITIES). I HAD IT TOWED TO THE DEALER…"~5,028 mi, complaint #683689
    • "WHILE DRIVING AT ANY SPEED THE VAN RANDOMLY STARTS BLINKING ALL LIGHTS ON THE DASHBOARD AND THEN THE DRIVER POWER SEAT STARTS RANDOMLY GOING FORWARD AND BACKWARDS WHICH CREATES A VERY DANGEROUS DRIVING SITUATION. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND IS…"~59,765 mi, complaint #1170540
    • "WHILE DRIVING THE VEHICLE THE TEMPERATURE, MILES TO THE GALLON, DIRECTION THE CAR IS FACING GOES DARK. THEN THE WARNING LIGHTS, GAS GAUGE, TACHOMETER, SPEED FLASH ON & OFF AND THE VEHICLE WILL TRY TO STALL OR TURN OFF. WHILE THE WARNING LIGHTS ARE FLASHING THE…"~82,000 mi, complaint #1357184
    • "WIRELESS IGNITION NODE MODULE. I HAVE BEE ON THE WAITING LIST AT MY DEALER, LILLISTON IN MILLVILLE, NJ, FOR NINE MONTHS. I TOLD THEM MY ENGINE IS SHUTTING OFF UNINTENTIONALLY."~110,000 mi, complaint #1253504
    • "WE HAVE HAD INTERMITTENT PROBLEMS WITH REAR AIR CONDITIONER CITING IN AND OUT CAR TORN IN OVER BUT NOT STARTING RANDOMLY FRONT DOOR LOCKS ONLY WORK SOMETIMES THE DRIVER SEAT GOES BACK AND FORTH RANDOMLY WHILE DRIVING INTERMITTENTLY WINDSHIELD WIPERS GO ON AND…"~1,000,000 mi, complaint #1319563
  5. #5

    other

    26 unsafe, 41 annoyance

    67
    incidents
    Typical range: 500–113,500 mi

    Median 78,000 mi, based on 41 reports (69% had no usable mileage)

    • "TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RACKS ON THE LUGGAGE RACK WERE SHARP. HE STATED THAT ONE COULD CUT THEIR FINGER BY GRABBING THE RACK INCORRECTLY. THE CONTACT HAD TO SAW THE RACK DOWN WITH SAND PAPER IN ORDER…"~500 mi, complaint #652844
    • "WHILE USING THE OEM VEHICLE JACK TO REMOVE A FLAT TIRE. THE JACK SLIPPED AWAY FROM THE VEHICLE TWICE AND THE VEHICLE FELL TO THE GROUND. I CHECKED THE POSITION LOCATION AND CONFIGURATION OF PLACEMENT OF JACK AGAINST THE OWNER'S MANUAL AND WAS PROPERLY USED.…"~47,000 mi, complaint #914939
    • "CHRYSLER IS STATING THAT THE VIN NUMBER FOR MY 2008 CHRYSLER TOWN AND COUNTRY DOES NOT HAVE ANY RECALLS YET I'VE TAKEN IT TO A DEALER AND THE WIN WHICH IS THE L25 RECALL DOES NOT EXIST FOR THIS VAN BUT THAT IS THE EXACT PROBLEM I AM HAVING"~84,000 mi, complaint #1642866
    • "FOR RECALL NOTICE 14V-373 REPLACEMENT PARTS ARE UNAVAILABLE. I HAVE EXPERIENCED THE PROBLEM DESCRIBED IN THE RECALL AS WELL AS OTHER RELATED ISSUES MULTIPLE TIMES. I THINK THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. I (THE…"~105,000 mi, complaint #1234553
    • "The contact owns a 2008 Chrysler Town and Country. The contact stated that there was a hole where the emblem was located on the steering wheel. The vehicle was taken to the local dealer to be serviced under NHTSA Campaign Number: 20V396000 (Air bag, Steering)…"~190,000 mi, complaint #1783209
  6. #6

    key fob and immobilizer

    4 stranded, 46 unsafe, 10 annoyance

    60
    incidents
    Typical range: 62,500–110,000 mi

    Median 85,500 mi, based on 92 reports (30% had no usable mileage)

    • "KEYLESS REMOTE (PEANUT) WOULD NOT OPEN VEHICLE; NEEDED TO USE 'EMERGENCY KEY' TO ACCESS VEHICLE; WAS ABLE TO START VEHICLE WITH PEANUT KEY. CHANGED BATTERY, STILL DOES NOT FUNCTION PROPERLY. WITHIN ONE WEEK, SECOND KEYLESS REMOTE HAD SAME PROBLEM. DEALER RE…"~16,785 mi, complaint #695902
    • "VAN IS UNDER THE NEW EXPANDED IGNITION SWITCH RECALL. IGNITION SWITCH IS GETTING LOOSER AND LOOSER. PART IS ON BACKORDER SUPPOSEDLY, HAVE DONE AS THE DEALER AND CHRYSLER RECOMMEND AND REMOVED EVERYTHING OFF MY KEY RING. STILL GETTING LOOSE. IF THIS THING BREAK…"~57,000 mi, complaint #1131150
    • "I RECEIVED A RECALL NOTICE FROM CHRYSLER LAST FALL. THE NHTSA WEBSITE DATED THE RECALL 6/16/11 AND THEN IT WAS EXPANDED 6/26/14 TO INCLUDE MY VEHICLE WITH LETTERS BEING SENT TO OWNERS 9/11/14. AS OF TODAY, THE PROBLEM HAS NOT BEEN FIXED BY CHRYSLER. I HAVE…"~80,080 mi, complaint #1172501
    • "FOR A COUPLE OF MONTHS, I HAVE HAD TROUBLE SOMETIMES REMOVING THE KEY FOB FROM THE IGNITION AFTER TURNING OFF THE VAN. IT DOESN'T OCCUR ALL THE TIME BUT IS A CONCERN WHEN IT DOES HAPPEN. WE HAVE CHANGED THE BATTERIES IN THE KEY FOBS AND THAT HELPS FOR A WHILE…"~106,000 mi, complaint #1092017
    • "I AM VERY DISAPPOINTED WITH THE QUALITY AND SERVICE OF THE CHRYSLER TOWN AND COUNTRY 2008 AND THE CHRYSLER CORPORATION. ON THANKSGIVING 2013 AS MY FAMILY AND I PREPARED TO ATTEND OUR FAMILY DINNER GATHERING WE WERE LEFT SITTING AS THE CAR WOULD NOT CRANK. WE H…"~194,000 mi, complaint #1106022
  7. #7

    airbag system

    39 unsafe, 1 annoyance

    40
    incidents
    Typical range: 59,500–110,000 mi

    Median 80,500 mi, based on 42 reports (40% had no usable mileage)

    • "WHILE DRIVING MY 2008 CHRYSLER TOWN AND COUNTRY AT APPROXIMATELY 5 MILES PER HOUR IN A SHOPPING CENTER PARKING LOT THE SIDE AIR CURTAINS DEPLOYED WITHOUT ANY OTHER VEHICLE OR OBJECT HITTING THE VEHICLE. THE VEHICLE IS AT GREENWAY CHRYSLER, ORLANDO, FLORIDA WA…"~22,000 mi, complaint #755981
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAGS INDEPENDENTLY DEPLOYED WHILE THE VEHICLE WAS SITTING IDLE IN THE CONTACT'S GARAGE. THE DEALER ADVISED THEY WERE UNABLE TO REPAIR THE VEHICLE BECAUSE THERE WERE FOUR SEP…"~56,962 mi, complaint #807777
    • "WHILE DRIVING DOWN THE STREET THE AIRBAG ON MY 2008 CHRYSLER TOWN AND COUNTRY MINIVAN DEPLOYED. THERE WERE THREE OCCUPANTS IN THE VEHICLE. MY ARM WAS BRUISED AND CUT DURING THE ACCIDENT. MY DAUGHTER HAD HER HEAD SHOVED THROUGH THE PASSENGER SIDE WINDOW BY HE…"~77,000 mi, complaint #800767
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING A U-TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVERS SIDE WHEEL. THE AIR BAS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEH…"~106,000 mi, complaint #1266419
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED AND OCCUPIED WITH PASSENGERS, THE FRONT PASSENGER AND REAR SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF TH…"~165,000 mi, complaint #1475942
  8. #8

    brake hydraulics

    37 unsafe, 1 broken

    38
    incidents
    Typical range: 20,500–63,000 mi

    Median 29,500 mi, based on 79 reports (6% had no usable mileage)

    • "STUCK CALIPERS AND SMOKING REAR WHEELS AT APPROXIMATELY 2500 MILES. COMPLAINED TO DEALERSHIP WHICH HAS TAKEN SEVERAL TIMES TO FIX THE PROBLEM. AFTER NEW BRAKES AND CALIPERS AGAIN AND BEARINGS REPLACED, AGAIN THIS WAS DONE IN NOVEMBER 2010 CUSTOMER COMPLAINED…"~2,500 mi, complaint #847457
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING DOWNHILL AT AN UNKNOWN SPEED AND DEPRESSING THE BRAKES, THE VEHICLE BEGAN TO SHAKE AND VIBRATE EXCESSIVELY. THE CONTACT STATED THERE WERE SEVERAL REPAIRS MADE TO THE BRAKES PREVIOUSLY INCLUDI…"~17,002 mi, complaint #802328
    • "THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE THE MOMENT I BOUGHT IT. IT IS SO AGGRAVATING THAT CHRYSLER WON'T OWN UP TO THE ISSUES WITH THESE CARS. ASIDE FROM THE MULTIPLE RECALLS THIS CAR HAS HAD IN THREE YEARS, THE BREAK SYSTEM IS AWFUL. I HAD REPLACED TH…"~28,000 mi, complaint #883256
    • "WE HAVE TWO ISSUES. FIRST: DURING AN ABRUPT STOP RECENTLY, THE BRAKE PEDAL MASHED TO THE FLOOR. THE VEHICLE DIDN'T WANT TO STOP. I THOUGHT IT WAS THE ABS KICKING IN, BUT THEY ARE DESIGNED TO STOP THE VEHICLE AND KEEP YOU FROM SLIDING THE WHEELS. THIS JUST…"~60,000 mi, complaint #940633
    • "AFTER CHANGING BRAKE COMPONENTS AND BLEEDING SYSTEM. THE BRAKE PEDAL CONTINUES TO GO TO THE FLOOR. OCCASIONALLY WORKING AS IF NOTHING IS WRONG . ALL THIS AFTER BLEEDING SYSTEM AND OBTAINING A SOLID PEDAL. DIY VIDEOS HAVE SHOWN OTHERS WITH THE SAME ISSUES AND…"~200,200 mi, complaint #1667508
  9. #9

    engine oil consumption

    1 stranded, 16 unsafe, 4 annoyance

    21
    incidents

    Commonly reported, insufficient mileage data - n=22, median 68,500 mi, no reliable range below 25 reports.

    • "REOCCURING EXCESSIVE OIL CONSUMPTION. HAD 4 OIL CONSUMPTIONS TEST DONE. TEST ON 6/8/12 FAILED. BURNED 3 QUARTS OF OIL IN 2589 MILES. FILED LEMON LAW IN FEB 2012 FOR EXCESSIVE OIL CONSUMPTION AND OTHER ISSUES THAT HAVE BEEN REPAIRED MORE THAN 3X. CHRYSLER HAS D…"~41,763 mi, complaint #922689
    • "ENGINE BURNS OVER 3 QUARTS OF OIL BETWEEN OIL CHANGES. IT HAS GOTTEN WORSE WITH AGE. I'M PUTTING ALMOST 4 QUARTS IN EVERY 2000 MILES NOW. BASED ON THE READING I'VE DONE, THIS IS A TOO COMMON PROBLEM. THE ENGINE DESIGN WAS CHANGED IN 2011 DUE TO THIS KNOWN DEFE…"~50,000 mi, complaint #1059548
    • "THE VAN HAS BEEN MAINTAINED BY ONLY THE DEALER FROM DAY ONE! THE PAST FEW TIMES I HAVE HAD MY OIL CHANGED, I KEEP HAVING TO ADD OIL MYSELF IN BETWEEN CHANGES. WOW, SO I THOUGHT MAYBE THE DEALER MESSED UP OR DIDN'T ADD ENOUGH OIL, BUT NOW HERE I AM DOING IT A…"~80,000 mi, complaint #1069946
    • "INSANE HOW MUCH OIL MY VAN CONSUMES BETWEEN OIL CHANGES! NO LEAKS, NO BURNING, NO NOTHING. IT CONSUMES OVER A QUART WITHIN 800 MILES. AND WHEN I SAY OVER A QUART I MEAN 1 1/2 QUARTS OR MORE. THIS IS A VERY COMMON PROBLEM AND CHRYSLER WON'T STEP UP TO THE PLATE…"~96,000 mi, complaint #1155929
    • "VEHICLE IS BURNING 3 QTS OF OIL BETWEEN OIL CHANGES, NO LEAKS, VERY DISAPPOINTING. *TR"~112,000 mi, complaint #1065832
  10. #10

    starter

    13 stranded, 7 unsafe

    20
    incidents
    Typical range: 27,500–103,000 mi

    Median 70,000 mi, based on 26 reports (46% had no usable mileage)

    • "SINCE I HAVE PURCHASED MY 2008 TOWN & COUNTRY I HAVE HAD THE SAME REPETITIVE PROBLEMS. SLIDING DOORS NOT WORKING PROPERLY, RADIO DOESN'T SHUT OFF WHEN KEY IS OUT OF IGNITION, VAN TURNS OFF WHILE DRIVING, BRAKES AND ROTORS REPLACED THREE TIMES, AND MOST OF ALL…"~18,000 mi, complaint #1095532
    • "HAVE HAD AN ONGOING PROBLEM WITH CAR NOT STARTING WHEN KEY IS PUT INTO IGNITION. HAVE TO KEEP TRYING KEY UNTIL CAR FINALLY STARTS. NO CLICK, NOTHING. TOOK IT TO DEALERSHIP. HAVE HAD THE STARTER REPLACED, KEYS REPROGRAMMED AND STILL CONTINUED WITH THE SAME…"~57,303 mi, complaint #1082359
    • "THE VEHICLE WOULD NOT START.ALL OTHER ELECTRICAL SYSTEMS WORKED. THE ONLY WAY TO START THE VAN WAS TO TURN THE KEY ON AND OFF RAPIDLY SEVERAL TIMES AND THEN IT WOULD START. WE TOOK THE VAN TO THE DEALER AND THEY REPLACED THE STARTER. THE VAN WORKED FOR A FEW D…"~70,000 mi, complaint #1024158
    • "ELECTRICAL SYSTEM - TIPM: STARTER FUSE RELAY IS MALFUNCTIONING CAUSING THE STARTER TO INTERMEDIATELY NOT WORK. PROBLEMS WHEN IT MALFUNCTIONS: THE STARTER CRANKS BUT WON'T START. OTHER TIMES THE STARTER WILL START TO CRANK AND THE TIPM SENDS A MESSAGE TO THE ST…"~95,000 mi, complaint #1472108
    • "MY VAN HAS A RECALL IT IS R03.. TO REPLACE THE WIN MODULE . I AM ON A WAITING LIST WHICH THE DEALERSHIP SCRANTON DODGE IS TELLING IS VERY LONG . I CONTACTED THE DEALER BECAUSE THE VAN IS HAVING STARTING ISSUES. IT WILL NOT START AND MY WIFE HAS GOTTEN STRANDED…"~121,952 mi, complaint #1206641
  11. #11

    tpms

    19 unsafe, 1 annoyance

    20
    incidents
    Typical range: 38,500–78,000 mi

    Median 59,000 mi, based on 35 reports (3% had no usable mileage)

    • "I OWN A 2008 CHRYSLER TOWN & COUNTRY TOURING VAN WHICH WAS PURCHASED IN SEPT OF 2008. I HAVE 10,000 MILES ON THE VAN, AND HAD PUT ON 1300 MILES DURING THIS TRIP. WHILE TRAVELING THROUGH THE ROLLING HILLS OF WYOMING, I STOPPED AT A SCENIC OVERLOOK. THE 6 PAS…"~10,000 mi, complaint #728952
    • "THE TIRE PRESSURE MONITOR ALERTED ME TO A TIRE WITH LOW PRESSURE. THIS WAS THE SECOND TIME IN TWO WEEKS THAT THE SENSOR HAD ALERTED ME TO A LOW PRESSURE SITUATION WITH THIS TIRE. I TOOK THE VEHICLE TO MY INDEPENDENT MECHANIC WHO DISCOVERED A LEAKING TIRE VAL…"~39,200 mi, complaint #938648
    • "FOR THE SECOND TIME, THE VALVE STEM ON MY 2008 TOWN AND COUNTRY BROKE. THIS TIME IT RESULTED IN A TIRE GOING FLAT WHILE GOING ABOUT 15 MILES AN HOUR. FORTUNATELY WE COULD GET OFF THE ROAD AND AAA CAME TO PUT ON THE SPARE TIRE. WE REPLACED THE STEM BUT WILL N…"~56,000 mi, complaint #867447
    • "WENT TO ADD AIR TO A TIRE, THE TPMS VALVE STEM SNAPPED OFF, TIRE LOST ALL AIR VERY QUICKLY. THE TPMS VALVE STEMS ARE ALL CORRODED AND ALL ARE ABOUT TO FAIL. IF ONE FAILS WHILE DRIVING, A VERY SERIOUS ACCIDENT COULD RESULT. DECIDED TO PURCHASE A DIFFERENT STYLE…"~68,000 mi, complaint #1034599
    • "TIRE PRESSURE MONITORING SYSTEM (TPMS)- ROUTINELY SHOWS I HAVE 4 FLAT TIRES. IGNITION SWITCH, TPMS SENSORS, WIRING, STARTER HAVE ALL BEEN REPLACED, SOME NUMEROUS TIMES. IN ADDITION- CAR WILL SOMETIMES NOT START. WE HAVE BEEN DEALING WITH THIS SINCE JUNE 2015.…"~100,000 mi, complaint #1532223
  12. #12

    door latch and hinge

    16 unsafe, 3 broken

    19
    incidents

    Commonly reported, insufficient mileage data - n=18, median 39,000 mi, no reliable range below 25 reports.

    • "I HAVE A 2008 CHRYSLER TOWN AND COUNTY THAT I HAVE HAD PROBLEMS WITH THE DOORS ABOUT A MONTH AFTER I PURCHASED IT. I HAD JUST PARKED IT WAS CHRISTMAS EVE AND THE SIDE PASSENGER DOOR OPENED BY ITSELF AND MY PUPPY GOT OUT IN A VERY BUSY SHOPPING CENTER. I HAVE…"~500 mi, complaint #670886
    • "THE RIGHT REAR POWER SLIDING DOOR ON THE 2008 CHRYSLER TOWN & COUNTRY FAILS TO LATCH PROPERLY AND DOES NOT NOTIFY THE OPERATOR OF THE MALFUNCTION. THE DOOR WILL FAIL TO OPERATE IN THE CLOSING OPERATION WITH THE POWER SLIDING OPTION AND REQUIRES OPERATOR INTER…"~35,000 mi, complaint #848418
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE REAR SLIDING DOORS OPENED INDEPENDENTLY AND THE DOOR SENSOR ALSO MALFUNCTIONED. A CHILD WAS CAUGHT IN BETWEEN THE SLIDING DOOR WHILE IT WAS CLOSING. THE…"~40,000 mi, complaint #887481
    • "VEHICLE WAS STATIONARY AND PARKED FOR HOURS IN THE DRIVEWAY. FOR NO REASON THE ALARM WENT OFF ON MY CAR. FOUND KEY FOB TO SHUT OFF ALARM. DAUGHTER WENT TO SEE WHAT HAPPENED, THEN CAME TO TELL ME THERE WAS SMOKE COMING FROM MY REAR PASSENGER SLIDING DOOR. WENT…"~99,000 mi, complaint #1494722
    • "THE LEFT SIDE HANDLE WITH THE AUTO SHUT PULLED OUT ON THE BACK SIDE. SO NOW IT HARD TO OPEN AND IT WILL NOT SHUT UNLESS I SECURE THE BACK PORTING INTO THE HANDLE AGAIN. IT HAPPENED WHEN IT FROZE. I PULLED THE HANDLE AND CRACKED OFF THE BACK PART."~155,000 mi, complaint #1237242
  13. #13

    transmission automatic

    1 stranded, 14 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=21, median 55,000 mi, no reliable range below 25 reports.

    • "FAULTY TRANSMISSION. CONSTANTLY HARD SHIFTS EVERYWHERE. FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT OF THE VEHICLE EVERY TIME YOU SHIFT FROM REVERSE TO DRIVE ,OR DRIVE TO PARK, OR PARK TO REVERSE. THIS IS THE SECOND TRANSMISSION ON THIS VEHICLE.. I HAD TH…"~8,552 mi, complaint #1010371
    • "CHRYSLER TOWN AND COUNTRY 2008 VAN HAS BEEN AN ISSUE FOR SOME TIME NOW. THE VAN HAS BEEN AT THE DEALERSHIP(S) WELL OVER 10+ TIMES REGARDING THE SAME EXACT PROBLEMS. I HAVE VIDEO OF THE PROBLEM ALSO. CHRYSLER'S TECH ENGINEERS AT CHRYSLER CORPORATE HAVE BEE…"~32,000 mi, complaint #1105642
    • "1ST VEHICLE STOPPED SHIFTING HAD TO PULL OVER TURN OFF CAR AND WAIT THEN IT WORKED FOR AWHILE , DOES THIS EVERY FEW DAYS. BRAKES HAVE BEEN REPLACED 4 TIMES BEFORE 55000 ON THE VEHICLE. AT 58000 THE VEHICLE BOUNCES OVER EVERY BUMP BIG OR SMALL SOME THING WRONG…"~55,000 mi, complaint #1448220
    • "TRANSMISSION ABRUPTLY, SEEMS AS IF IT CANNOT FIND THE CORRECT POSITION TO SHIFT TO CAUSING AN EXTREME VIBRATION. AT TIMES IT FEELS AS IF THE VEHICLE IS GOING TO COME TO A STOP. THIS CAN BE DANGEROUS SHOULD THE TRANSMISSION STOP WHILE AT HIGHWAY SPEEDS. THIS PR…"~95,000 mi, complaint #1381079
    • "THE TRANSMISSION WILL LOCK UP IN "LIMP" MODE SO THAT THE SPEED WILL NOT GO OVER 45 WHILE THE ENGINE IS RACING AT A HIGH RPM. THIS IS NOT A GREAT FEELING TO BE DRIVING ON THE INTERSTATE HIGHWAY WHEN THIS HAPPENS. ANOTHER POOR DESIGN BY THE ENGINEERS. ALSO, THER…"~167,589 mi, complaint #1636343
  14. #14

    lighting exterior

    10 unsafe, 3 annoyance

    13
    incidents

    Commonly reported, insufficient mileage data - n=22, median 86,000 mi, no reliable range below 25 reports.

    • "WE WAS HAVING PROBLEMS WITH OUR HEADLIGHTS GOING OUT ON OUR 2008 TOWN AND COUNTRY VAN WE TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY SAID IT WAS THE HEADLAMP SWITCH SO WE ORDERED ONE AND WENT BACK UP TO REPLACE IT AND THEY HAD THE WRONG SWITCH SO T…"~21,000 mi, complaint #699863
    • "PASSENGER SIDE HEADLAMP FAILURE. TAKEN TO DEALER TWICE AND REPLACED BY OWNER TWICE. LAMP WORKS FOR 1-2 WEEKS REQUIRING NEW BULB INSTALLATION. REPLACED BULB 5TH TIME ON 2-18-2017 AND DOES NOT WORK ALL."~85,000 mi, complaint #1357119
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE CONTACT CALLED THE DEALER SAFFORD FORD LINCOLN OF SALISBURY ([REDACTED ADDRESS], SALISBURY, MD 21801 [REDACTED…"~120,000 mi, complaint #1638260
    • "THE HEADLIGHTS AND TAIL LIGHTS FLICKER AND THEN TURN OFF THEY WILL DO THIS WHILE PARKED OR DRIVING SCARY WHEN ITS DARK"~139,000 mi, complaint #1333105
    • "I CAN NOT SHUT HEAD LIGHTS OFF WHEN THE CAR IS OFF AND ALSO HEADLIGHT FLICKER WHILE DRIVING AND SHUT OFF 2 TIMES IN PAST MONTH WHILE DRIVING ON THE HIGHWAY LIGHTS COMPLETLY SHUT OFF NO REAR OR FRONT LIGHTS PULLED OVER AND CHECKED ALL FUSES WHILE DOING THIS LI…"~190,500 mi, complaint #1426265
  15. #15

    wheel bearing

    12 unsafe, 1 broken

    13
    incidents

    Commonly reported, insufficient mileage data - n=21, median 55,000 mi, no reliable range below 25 reports.

    • "2008 CHRYSLER TOWN AND COUNTRY, DEALER REPLACED LEFT AND RIGHT FRONT WHEEL BEARINGS AT 55,000 MILES DUE TO LOUD NOISE. SIX MONTHS AND 12,600 LATER DEALER AGAIN REPLACED L AND R FRONT WHEEL BEARINGS DUE TO LOUD NOISE. *TR"~12,600 mi, complaint #821302
    • "HOWLING NOISES FROM REAR WHEELS WHEN MOVING. TOUCHING BRAKE PEDAL STOPS NOISE. RIGHT AND LEFT CALIPERS, ROTORS, AND PADS REPLACED WITH NEW. AT 50,469 MILES ON 2/27/12, GRINDING NOISE RECURRED. FRONT WHEEL BEARINGS REPLACED UNDER EXTENDED WARRANTY. AT 50,4…"~34,566 mi, complaint #908816
    • "WHEN ACCELERATING, MY 2008 CHRYSLER TOWN AND COUNTRY SOUNDS LIKE A JET TAKING OFF. TOOK IT TO MY DEALER AND HE SAID THAT THE WHEEL BEARINGS ARE NO GOOD. ALSO TOLD ME THAT THERE IS A RECALL ON WHEEL BEARINGS FOR MY MODEL YEAR BUT MY VAN WAS PRODUCED THREE MONT…"~55,000 mi, complaint #839078
    • "THE REAR WHEEL BEARINGS NEED REPLACED. THERE IS A LOUD GROWLING OR RUBBING SOUND IN THE BACK. THE DEALERSHIP IS SAYING THAT THERE IS NO RECALL. *TR"~73,000 mi, complaint #1171507
    • "CHRYSLER DECLINED COVERING MY CAR UNDER K19 RECALL BECAUSE IT WAS MANUFACTURED 2 DAYS BEFORE THE RECALL DATE AND ALSO THEY ALSO SAID MY CAR WAS SOLD ORIGINALLY IN OK. THE CAR RESIDES IN IL SINCE 2013. EVEN MY SERVICE ADVISOR THOUGHT IT WAS COVERED BY THE SAME…"~110,000 mi, complaint #1159296
  16. #16

    engine internal

    2 stranded, 8 unsafe, 2 annoyance

    12
    incidents

    Commonly reported, insufficient mileage data - n=12, median 75,000 mi, no reliable range below 25 reports.

    • "CAR STARTED SMOKING FOR FEW MINUTES WHEN CAR FIRST STARTED EACH DAY. TOOK IT TO A REPAIR SHOP, WHO CHANGED THE OIL, PUT IN A NEW FILTER, PLUGS, ETC. IT THEN WORKED FINE FOR A COUPLE MONTHS, AND THEN CLIMBING A HILL A LOUD KNOCKING STARTED. TOOK IT TO A CHRYSLE…"~36,000 mi, complaint #1022938
    • "EGR VALVE NEEDS REPLACEMENT AFTER ONLY 55,000 MILES/ 88,000 KM, CHECK ENGINE LIGHT CAME ON. DEALERSHIP-ONLY ITEM, QUANTITY 6000 ON BACK-ORDER. WHY ONLY DEALERSHIP ITEM? WHY 6000 ON BACK ORDER?? FUEL ECONOMY IN LOW DOUBLE-DIGITS, CAUSING EXCESSIVE FUEL USAG…"~55,000 mi, complaint #917505
    • "THIS IS MORE A DRIVE-ABILITY PROBLEM RATHER THAN A SAFETY PROBLEM. MY VEHICLES CHECK ENGINE LIGHT TURNED ON. THE CODE SAID THE EGR VALVE WAS BAD AND NEEDED TO BE REPLACED. WHEN I WENT LOOKING FOR A PART I FOUND THAT THERE WERE SO MANY OF THESE FAILURES THAT…"~76,000 mi, complaint #975761
    • "MY WIFE WAS DRIVING HOME LATE ONE NIGHT FROM WORK AND THE MINIVAN JUST DIED WHILE SHE WAS DRIVING. WHEN THE VAN WAS TAKEN TO THE REPAIR SHOP, THE MOTOR WAS BLOWN - VALVE SEATS ALL DROPPED IN ONE OF THE HEADS AND ALL OF THE MAIN BEARINGS IN THE CRANK CASE HAD D…"~103,000 mi, complaint #1107886
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE LIGHT REMAINED ILLUMINATED. IN ADDITION, THE CHANGE OIL LIGHT REMAINED ILLUMINATED INTERMITTENTLY EVEN AFTER THE OIL WAS CHANGED. THE VEHICLE WAS TAKEN TO A DEALER TO BE…"~135,000 mi, complaint #1240535
  17. #17

    stability and traction control

    12 unsafe

    12
    incidents

    Commonly reported, insufficient mileage data - n=21, median 90,000 mi, no reliable range below 25 reports.

    • "DASHBOARD WARNING LIGHT ESP/BAS ILLUMINATED. I BROUGHT THE VEHICLE TO THE DEALER TO SEE WHAT WAS WRONG. THE DEALER DIAGNOSED THE PROBLEM AND FOUND THAT THE "STEERING ANGLE SENSOR" WAS BAD. THE STEERING "CLOCK SPRING" WAS SUGGESTED TO BE REPLACED DUE TO THE…"~37,381 mi, complaint #841681
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE INDEPENDENTLY DECELERATED TO [REDACTED ADDRESS] WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MANEUVERED TO THE ROADSIDE AN…"~61,000 mi, complaint #958483
    • "WARNING LIGHT COMES ON WHILE DRIVING. WILL USUALLY TURN OFF AFTER REBOOTING."~86,000 mi, complaint #1237563
    • "ENGINE WAS STARTED AND JOURNEY STARTED ON TARMAC ROAD. 2 MINUTES LATER, ESP AMBER WARNING LIGHT ILLUMINATED, POWER STEERING DISENGAGED AND BRAKES WENT HARD. ACCELERATION WAS NOT POSSIBLE. CAR HAD TO BE FORCED TO SIDE OF ROAD AND RESTARTED. THIS HAS HAPPENE…"~121,000 mi, complaint #1248869
    • "CAR SHUTS DOWN WHILE DRIVING. FIRST THE ELECTRONIC STABILITY CONTROL LIGHT COMES ON. THE CAR'S POWER STEERING FAILS, AND THE CAR SHUTS DOWN. RADIO CONTINUES TO PLAY. HAVE TO PULL OUT THE KEY AND RESTART. THE CAR SHUT DOWN 4 TIMES OVER A 2 MILE JOURNEY. THE P…"~150,000 mi, complaint #1045627
  18. #18

    wheel or rim

    9 unsafe, 3 broken

    12
    incidents

    Commonly reported, insufficient mileage data - n=15, median 43,000 mi, no reliable range below 25 reports.

    • "THE VALVE STEM ON TIRES HAS BROKEN 4 TIMES IN SINCE VEHICLE PURCHASED IN 2008, CAUSING THE TIRES TO IMMEDIATELY AND SUDDENLY DEFLATE. TWICE WHEN INFLATING TIRES WITH AIR, ONCE SHORTLY AFTER GOING THROUGH A CAR WASH AND ONCE INEXPLICABLY WHILE THE VEHICLE WAS…"~5,000 mi, complaint #916000
    • "VALVE STEM BROKE APART WHILE TAKING CAP OFF TO PUT AIR IN THE TIRE. *JS"~41,000 mi, complaint #1012458
    • "ALL 4 WHEEL STEMS CORRODED. 2 FAILED. *TR"~60,000 mi, complaint #1032112
    • "I WAS PUTTING AIR IN REAR PASSENGER SIDE TIRE, WHEN VALVE BROKE IN HALF. STEM WAS CORRODED UPON INSPECTION. I ALSO NOTICED THAT ANOTHER STEM HAD BEEN REPLACED ALREADY (I BOUGHT THE CAR USED) AND THERE WAS STILL TWO ORIGINAL STEMS THAT WERE ALSO CORRODED AND…"~104,000 mi, complaint #1035843
    • "MY TIRE LIGHT CAME ON I CHECK THE AIR PRESSURE AND FOUND ONE OF THE VALVE STEMS BROKE OFF. TOOK IT INTO TIRE SHOP AND WAS TOLD CHRYSLER IS HAVING A PROBLEM WITH THE STEMS. HAD TO REPLACE ONE. NEED NEW TIRES AND WILL HAVE TO REPLACE THE OTHER THREE."~121,900 mi, complaint #1565787
  19. #19

    engine cooling

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=13, median 72,000 mi, no reliable range below 25 reports.

    • "THE "Y" FITTING ON HEATER HOSE IS CRACKED AND LEAKING COOLANT, BIG PLUMES OF COOLANT STEAM ESCAPES FROM THE DRIVERS SIDE WHEEL WELL UNTIL LEAKING FLUID HAS EVAPORATED. UNTIL THE EVAP HAPPENS I CANNOT USE THE DEFROSTER AS IT TAKES THE CLIMATE CONTROL OFF RECYCL…"~42,000 mi, complaint #1025829
    • "ABOUT TO GET ONTO A MAJOR HIGHWAY WHEN SMOKE STARTED TO COME FROM UNDER THE HOOD. PULLED OVER TO A GAS STATION AND FOUND ANTIFREEZE SPRAYED OVER THE ENTIRE ENGINE COMPARTMENT. MECHANIC AT THE GARAGE FOUND THAT THE REAR COOLANT HEATER HOSE WAS CRACKED WHERE IT…"~58,500 mi, complaint #1017932
    • "POOR ENGINEERING ON THE HOSES ALREADY HAD 4 HOSES LEAK AT CRIMPS ON COOLING SYSTEM AND POWER STEERING SYSTEM THIS SHOULD BE A WARRANTY RECALL WITH ONLY 70,000 MILES NEVER SEEN ANYTHING LIKE THIS. *TT "~72,000 mi, complaint #880508
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, LIGHT GRAY SMOKE APPEARED FROM THE HOOD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WA…"~149,000 mi, complaint #1317341
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LEAKED WATER AND COOLANT, CAUSING THE CONTACT TO CONTINUALLY TOP OFF THE FLUIDS. ADDITIONALLY, THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE CONTACT REFERENCED NHTSA C…"~174,923 mi, complaint #1677075
  20. #20

    power windows and locks

    11 unsafe

    11
    incidents

    Commonly reported, insufficient mileage data - n=12, median 26,500 mi, no reliable range below 25 reports.

    • "DURING A RECENT FAMILY VACATION, WE LOADED OUR 2008 CHRYSLER TOWN AND COUNTRY FOR THE FIRST TIME WITH A LOT OF LUGGAGE. THE THIRD ROW HAS POWER FOLDING SEATS WITH THE WIDER SIDE HAVING A CAR SEAT AND THE SMALLER SIDE UNOCCUPIED. WHILE TRYING TO RETRIEVE ITEM…"~3,000 mi, complaint #703739
    • "2008 CHRYSLER TOWN & COUNTRY LIMITED --- THE AUTOMATIC SLIDING SIDE DOOR CAME OPEN WHILE THE CAR WAS IN MOTION GOING FORWARD AT ABOUT 30 MPH WITH CHILDREN IN THE VEHICLE. THE DOORS HAD HAVE PREVIOUS PROBLEMS WITH NOT SHUTTING ALL THE WAY. WE HAD BEEN SHUTTI…"~5,000 mi, complaint #675419
    • "BEGINNING IN 2010, BOTH REAR SLIDING DOORS BEGAN MALFUNCTIONING. WHEN OPENED EITHER WITH THE REMOTE OR INSIDE BUTTON, THEY BEGIN TO OPEN AND WHEN MOST OF THE WAY OPEN, CLOSE ON ITS OWN. IT STARTED OUT DOING IT INFREQUENTLY, ABOUT ONCE EVERY 50 TIMES THE DOOR W…"~25,000 mi, complaint #895819
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE DRIVER SIDE AUTOMATIC SIDE DOOR WOULD RELEASE WITHOUT ASSISTANCE. IN ADDITION, THE PASSENGER AND DRIVER SIDE AUTOMATIC DOORS FAILED TO OPEN AND CLOSE PROPERLY. THE VEHICLE WAS TAKEN…"~30,000 mi, complaint #830664
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THERE WAS AN INTERNAL WIRING FAILURE WITHIN THE SLIDING DOORS ON THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE SLIDING DOORS FAILED TO OPEN AND CLOSE ELECTRONICALLY, CAUSING TH…"~109,148 mi, complaint #1449001
  21. #21

    abs module

    9 unsafe

    9
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "I HAVE A 2008 CHRYSLER TOWN AND COUNTRY, I HAVE SEVERAL ABS PROBLEMS. NOT ONLY THE ABS WARNING LIGHT COMES ON BUT THE SLIPPERY WHEN WET LIGHT COMES ON A DRY SURFACE AND I CAN'T GET PAST 20 MPH AND THE BRAKES FEEL LIKE THEIR ARE NOT WORKING PROPERLY EVEN THOUGH…"~49,000 mi, complaint #831102
    • " THE AUTOMATIC BRAKE SYSTEM TAKES OVER WHILE DRIVING (NOT BRAKING) IN ONE TIRE? THIS HAS HAPPENED AT LEAST THREE TIMES CAUSING ME TO GO INTO ON-COMING TRAFFIC ONCE AND ONTO A LAWN OF A BUSINESS. THERE IS NO ICE ON THE ROAD, I'M NOT BRAKING, NO SNOW. THIS I…"~66,000 mi, complaint #1041334
    • "FOUR LIGHTS ON DASH CAME ON - ABS, TRACTION CONTROL, ESP AND BRAKE LIGHTS CODE IS C 2200 CODE IS FOR THE ABS MODULE LIGHTS REMAIN ON I FEEL THIS IS A SAFETY PROBLEM AND SHOULD BE CHRYSLER'S JOB TO FIX ON SECOND DAY I HAD TO GET HARD ON THE BRAKES TO AVOID…"~78,035 mi, complaint #1085825
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ABS SYSTEM ENGAGED INDEPENDENTLY. THE CONTACT SHUT OFF, RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGN…"~90,000 mi, complaint #1030827
    • "THE ABS CONTROL MODULE IS DEFECTIVE AND THE ANTI-LOCK SYSTEM IS NOT OPERATING CORRECTLY. I HAVE HAD TO REPLACE BRAKE PADS 3 TIMES IN THE LAST TWO YEARS. I TOOK MY VAN IN FOR BRAKE REPAIR AND THE SERVICE TECH (WHO HAD WORKED FOR CHRYSLER PREVIOUSLY) DETECTED TH…"~115,000 mi, complaint #1715265
  22. #22

    ac compressor and refrigerant

    7 unsafe, 2 broken

    9
    incidents

    Commonly reported, insufficient mileage data - n=11, median 75,500 mi, no reliable range below 25 reports.

    • "TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING APPROXIMATELY [REDACTED ADDRESS] CONDITIONS, THE AIR CONDITIONING CONTROL SWITCH WAS ACTIVATED. HOT AIR WAS FELT COMING THROUGH THE VENTS. THE AIR CONDITIONING SYSTEM WAS DEACTIVATED DUE TO T…"~17,000 mi, complaint #707900
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THERE WAS A LEAK IN THE AIR CONDITIONING DISCHARGE HOST THAT WAS LEAKING FREON. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. TH…"~48,000 mi, complaint #912316
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR CONDITIONER SUDDENLY STOPPED FUNCTIONING WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS THEN INSPECTED BY AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HIGH SID…"~65,000 mi, complaint #864865
    • "I WAS DRIVING WITH THE AIR CONDITIONING ON & SUDDENLY STINKY SMOKE STARTED COMING OUT OF THE VENTS. I TURNED THE AIR OFF & THEN BACK ON & IT FELT LIKE IT WAS BLOWING HEAT & THE HOLE DASH STARTED FEELING EXTREMELY HOT THEN I COULD SEE FIRE COMING UP THROUGH THE…"~98,000 mi, complaint #1381104
    • "AIR CONDITIONER HIGH PRESSURE HOSE FAILED DUE TO MANUFACTURER ERROR ( HOSE TOO SHORT). CHRYSLER SATISFACTION BULLETIN K04 SHOULD BE APPLICABLE. PLEASE SEE ATTACHED SUPPORTING MEMO TO FCA CUSTOMER SERVICE WHO CLAIM K04 IS NOT APPLICABLE."~115,000 mi, complaint #1366366
  23. #23

    throttle and pedal

    1 stranded, 8 unsafe

    9
    incidents

    Commonly reported, insufficient mileage data - n=11, median 65,000 mi, no reliable range below 25 reports.

    • "I PURCHASED A 2008 CHRYSLER TOWN AND COUNTRY VAN, I WAS TOLD IT WAS A TRADE IN FROM AN OLD COUPLE THAT NEEDED A [REDACTED ADDRESS], I LATER FOUND OUT IT WAS A FORMER RENTAL. THE PROBLEM IS THAT WHEN YOU TAKE YOUR FOOT OFF THE GAS THE VEHICLE DOES NOT SLOW DO…"~20,000 mi, complaint #683082
    • "WHILE DRIVING IN NORMAL TRAFFIC ON A LEVEL SIX LANE ( THREE LANES ON EACH SIDE) ROAD, PROCEEDED TO PASS ANOTHER VEHICLE USING NORMAL ACCELERATION. THROTTLE STUCK AND CAR CONTINUED TO ACCELERATE. PLACED SHIFT LEVER IN NEUTRAL. TACHOMETER INDICATED 4000RPM. BRO…"~33,262 mi, complaint #762467
    • "NO INITIAL SIGN WERE NOTICED, THE FAILURE OCCURRED ONCE AND IT LEFT THE VEHICLE DISABLED NOTHING AT THIS TIME HAS BEEN REPAIRED THE ISSUE IS THE ELECTRONIC THROTTLE CONTROL. *TR"~65,000 mi, complaint #875110
    • "I HAVE A CHRYSLER 2008 TOWN AND COUNTRY WITH 66000 MILES ON IT. WHILE DRIVING MY VAN AT APPROX 35 MILES PER HOUR THE VAN SUDDENLY FLASHED THE ELECTRONIC THROTTLE CONTROL LIGHT, CHECK ENGINE LIGHT, AND SLIPPERY CONDITION LIGHT. THE VAN LOST THE ABILITY TO PRES…"~66,000 mi, complaint #977580
    • "WHILE DRIVING I HAD SLOWED SLIGHTLY DOWN A HILL AND STARTED TO ACCELERATE UP HILL, WHEN I CRESTED HILL THE GAS PEDAL GOT STUCK. I HAD 2 CHILDREN IN CAR. GOT REALLY SCARED. I QUICKLY SWIPED MY FOOT UNDER PEDAL TO KNOCK ANYTHING BLOCKING OUT OF WAY, NOTHING THER…"~155,000 mi, complaint #1209790
  24. #24

    battery and charging

    1 stranded, 6 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=10, median 63,500 mi, no reliable range below 25 reports.

    • "EVENTS LEADING TO FAILURE ARE JUST STANDARD DRIVING CONDITIONS IN TRAFFIC OR INTERSTATE. VAN COMPLETELY LOSES POWER MOMENTARILY CAUSING THE TRANSMISSION TO SLAM BACK INTO GEAR AND ABRUPTLY HALT FORWARD MOTION. ALL HEADLIGHTS GO OUT CAUSING ZERO VISION. DEALERS…"~6,200 mi, complaint #649994
    • "THE CAR WILL SHUT DOWN WILL DRIVING, LOCKING THE STEERING AND BRAKING SYSTEM AT RANDOM TIMES. THE CARS WIPERS/WIPER SPRAY/HORN ALL START GOING OFF AT RANDOM. THE CAR WON'T START LEAVING ME STRANDED. IT IS ALMOST AS IF THE BATTERY IS DEAD, THIS IS THE 2ND REPLA…"~48,000 mi, complaint #882801
    • "ALONG WITH THE HUNDREDS OF COMPLAINTS, I TOO HAVE A PROBLEM WITH HORN, LIGHTING, WIPERS AND FLUID, CAR RUNNING WITH NO KEY IN IGNITION ETC. WHILE OUT OF TOWN THE CAR HAD THESE HAPPEN AND BROUGHT TO A CERTIFIED CHRYSLER SHOP. THEY DIAGNOSED AS A BAD BATTERY CON…"~63,500 mi, complaint #938696
    • "I WILL BE DRIVING OR PARKED AND MY DASH IS FLICKERING, THE LIGHTS ON MY DASH GO CRAZY LIGHTING UP, MY ODOMETER GOES AROUND AND MY CAR STALLS. WHEN IT STALLS I CANNOT GET BY KEY OUT OR RESTART MY CAR. EVERYTHING IS DEAD INCLUDING AIR BAGS AND HAZARD LIGHTS. I M…"~74,308 mi, complaint #1043645
    • "OCCASIONAL NON START, LIKE ITS A DEAD BATTERY. COME BACK IN 5 MINUTES AND NO PROBLEM STARTING."~145,000 mi, complaint #1458470
  25. #25

    fuel tank and lines

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHEN DONE FUELING THE VEHICLE, GAS WILL FLOW BACK OUT OF THE TANK AND ALL OVER THE CAR AND GROUND. *TR"~36,000 mi, complaint #1039064
    • "AFTER EVERY FUEL IN THE LAST YEAR FUEL SPITS BACK OUT AT ME AND ALL OVER THE GROUND. *JS"~38,000 mi, complaint #910967
    • "WHEN FILLING THE GAS TANK, GAS CONTINUED TO PUMP WHEN THE TANK WAS FULL AND IT OVERFLOWED OUT OF THE TANK ONTO THE GROUND. I ASSUMED IT WAS A BROKEN PUMP AT THE GAS STATION, AND REPORTED THE SPILL TO THE CLERK. NEXT REFUELING AT A DIFFERENT STATION IT HAPPENED…"~58,000 mi, complaint #1214450
    • "WHILE IN FOR WARRANTY REPLACEMENT OF FRONT WHEEL BEARINGS, DEALER REPORTED "WEAPAGE" AT THE SEAM ON FUEL TANK. ESTIMATED REPAIR AT $800 PLUS LABOR. DEFECT WOULD APPEAR TO ME TO BE SAFETY (FIRE) CAUSED BY MANUFACTURING PROCESS. *TR"~76,075 mi, complaint #888696
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE AND FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE M…"~87,870 mi, complaint #1099431
  26. #26

    seat mechanism

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE THIRD ROW SEAT FOLDED IN ON A PASSENGER WHILE SITTING IN THE SEAT. THE CONTACT STATED THAT THE SEAT WAS FOLDED DOWN TO WHERE YOU CAN HAVE THE LIFTGATE UP AND SIT IN THE REAR OF…"~49,000 mi, complaint #1176403
    • "I WAS CLEANING BEHIND THE DRIVERS SIDE, MIDDLE ROW SEAT WITH A SHOP VAC. I WANTED TO CLEAN UNDER THE SEAT SO I PULLED THE HANDLE TO DISENGAGE THE SEAT FROM THE FLOOR. THE BACK OF THE CHAIR RELEASED FROM THE FLOOR AND TIPPED FORWARD. I HAD MY RIGHT HAND ON THE…"~60,000 mi, complaint #1005831
    • "MY WIFE EXPERIENCED AN ELECTRIC SHOCK FROM THE DRIVER SEAT WHEN SHE STARTED THE ENGINE AND THE ELECTRIC SHOCKS CONTINUED WHILE THE ENGINE WAS RUNNING. THE ELECTRIC SHOCK WAS SEVERE, CAUSING PAIN AND FORCING HER TO GET OUT OF THE SEAT, AND CONTINUED WHILE SHE…"~111,000 mi, complaint #1129948
    • "INTERMITTENTLY, WHILE DRIVING, THE DRIVER'S SEAT WITH ACTIVATE AND MOVE BACKWARDS A FEW INCHES AND THEN FORWARDS A FEW INCHES. THIS IS OFTEN ACCOMPANIED BY AN AUDIBLE CHIME AND THE DASHBOARD LIGHTS FLASHING ON ONCE. THE SPEEDOMETER AND TACHOMETER WILL ALSO BRI…"~145,000 mi, complaint #1492137
  27. #27

    trunk or liftgate

    4 unsafe, 1 broken

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "REAR HATCH WILL NOT OPEN DUE TO RUBBER SHEETING ON BUMPER WARPING AND BLOCKING DOOR. *TR"~7,234 mi, complaint #674373
    • "THE POWER LIFT GATE OPENED WHILE I WAS DRIVING. THIS HAS HAPPENED TWICE IN THE LAST 2 WEEKS. *TR"~30,500 mi, complaint #939920
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN COUNTRY. THE CONTACT STATED THAT AFTER THE MOTORIZED REAR HATCH DOOR LIFTED APPROXIMATELY 3/4 HIGH, THE DOOR SUDDENLY FELL BACK DOWN TO THE CLOSED POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER W…"~62,000 mi, complaint #1064284
    • "THE REAR LIFT GATE ON MY MINI-VAN OPENED FULLY THEN CAME CRASHING DOWN. IT MISSED MY HEAD BUT HIT MY SHOULDER. IT COULD HAVE CAUSED SEVERE INJURY TO AN ADULT OR SMALL CHILD. THE LIFT GATE NOW WILL OPEN FULLY THEN COME CRASHING DOWN BECAUSE OF THE DEFECTIVE PA…"~84,200 mi, complaint #1202521
    • "THE REAR LIFTGATE CANNOT BE OPENED MANUALLY WHEN THERE IS A FAULT FROM LOSS OF SIGNAL. THIS SHOULD NEVER EVER HAPPEN AS ALL LIFTGATE SHOULD BE ABLE TO BE OPERATED AND OPENED MANUALLY. THIS WAS A TERRIBLE DESIGN BY THE ENGINEERS."~176,548 mi, complaint #1636341
  28. #28

    wiper and washer

    3 unsafe, 2 annoyance

    5
    incidents

    Commonly reported, insufficient mileage data - n=11, median 133,000 mi, no reliable range below 25 reports.

    • "DRIVING DOWN THE ROAD WIPERS TURN ON BY THEMSELVES WILL NOT TURN OFF, HIGH BEAMS WILL NOT WORK ALSO TURN SIGNALS WILL NOT WORK. *TR"~79,000 mi, complaint #1030389
    • "WIPERS AND HORN CAN NOT BE TURNED OFF EVEN WHEN SWITCHES ARE OFF .THEY CAME ON AUTOMATIC WHILE DRIVING ALSO REAR WIPERS AND WASHERS ALSO"~79,550 mi, complaint #1488940
    • "THE WIPERS KICK ON WHEN WHEN THERE NOT TURNED ON THEY SQUIRT WINDSHIELD WIPERS FLUID TOO"~133,000 mi, complaint #1595022
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY.THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE WINDSHIELD WIPERS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC HOWEVER, THE MECHANIC WAS NOT ABLE TO DIAGNOSE PROBLEM. THE MANUFACTURER…"~134,000 mi, complaint #1089891
    • "TAKATA RECALL WINDSHIELD WIPER COME ON AND WANT GO OFF TURN SINGLE STOP WORKING LIGHTS WONT BRITEN WHEN I TURN KEY IT JUST KEEP TURNING ON IT OWN AIR WORK WHEN IT WANT TO BRAKES CHANGED AND STILL MAKE NOSE AND AXLE MAKE A CLUCKING SOUND THIS IS GOING WHILE I A…"~203,333 mi, complaint #1578018
  29. #29

    cruise control conventional

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "BEGINNING WITHIN WEEKS OF PURCHASE, CRUISE CONTROL WILL RANDOMLY NOT TURN ON; MUST RESTART ENGINE TO FIX THE PROBLEM. ALSO, WHEN ON, THE CRUISE CONTROL MAY SUDDENLY TURN OFF, USUALLY NEED TO RESTART ENGINE TO GET IT TO WORK AGAIN. ALL THE ABOVE OCCURS ON A R…"~1,973 mi, complaint #695898
    • "CRUISE CONTROL WILL SHUT OFF WITHOUT WARNING. VEHICLE MUST BE RESTARTED, WHICH MAY OR MAY NOT RESOLVE THE PROBLEM. *TR"~4,325 mi, complaint #674372
    • "WHILE DRIVING DOWN THE INTERSTATE I SET THE CRUISE CONTROL WHICH BROKE FROM THE STEERING COLUMN. IT WAS HANGING BY THE WIRES INSIDE THE STEERING COLUMN. AFTER EXITING THE INTERSTATE I MADE A LEFT TURN. THE CRUISE CONTROL STALK GOT ENTANGLED WITH THE TURN SI…"~8,923 mi, complaint #694438
    • "WHILE TRAVELING ON FOUR LANE STRETCH OF US23 SOUTH (NORTH OF AU GRES, MI) USING CRUISE CONTROL, A VEHICLE APPROACHED FROM BEHIND. I SWITCHED LANES HIT THE BRAKES TO COAST AND THE CAR DECELERATED. THE OTHER VEHICLE PASSED ON MY LEFT AFTER WHICH, I HIT THE RES…"~36,750 mi, complaint #910648
  30. #30

    driveshaft axle cv

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "OUR VAN MAKES A GRINDING OR RUBBING NOISE COMING FROM THE FRONT END/AXLES. IT IS ESPECIALLY NOTICEABLE WHEN WE ARE TURNING. IT SOUNDS LIKE A FLUTTERING/GRINDING OF METAL OR SOME PART THAT IS REVOLVING WITH THE WHEELS AS WE DRIVE. *TR"~47,000 mi, complaint #1058308
    • "REAR AXLE BROKE, WHILE IN MOTION, JUST TURNED ONTO HWY SO WAS GOING PRETTY SLOW"~116,000 mi, complaint #1513798
    • "REAR AXLE BRACE THAT FASTENS REAR WHEEL TO BODY BROKE ,LEAVING WHEEL ONLY FASTENED BY SPRING AND SHOCK , FLOPPING ERRATICALLY. THIS HAS HAPPENED TWICE TO US ONCE AT 20 MPH AND ONCE AT 40 MPH .WE BOTH TIMES BROUGHT THE VEHICLE TO A SLOW EASY STOP ..WE SHUDDER T…"~120,000 mi, complaint #1295169
  31. #31

    exhaust system

    4 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHEN THE CONTACT STARTED THE IGNITION, THE PASSENGER COMPARTMENT SUDDENLY SMELLED LIKE ROTTEN EGGS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DUPLICATE THE ODOR. THE VEHICLE WAS TAK…"~1,403 mi, complaint #723982
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, HE WAS ADVISED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMA…"~75,417 mi, complaint #1004921
    • "CHECK ENGINE LIGHT CAME ON. MECHANIC DID DIAGNOSTICS TO FIND THE EGR VALVE WAS NOT GOOD (CODE P0404). FROM RESEARCHING THIS ISSUE, CHRYLSER HAS BEEN HAVING PROBLEMS WITH THE EGR VALVE. PAID $375 TO RESOLVE THIS. THIS SHOULD BE A RECALL ITEM. "~97,000 mi, complaint #1008021
  32. #32

    instrument cluster

    2 unsafe, 2 annoyance

    4
    incidents
    Typical range: 65,000–139,000 mi

    Median 96,000 mi, based on 25 reports (31% had no usable mileage)

    • "GAUGE CLUSTER PROBLEMS, WINDSHIELD WIPERS. *JS"~58,000 mi, complaint #914920
    • "ALL LIGHTS ON GAUGE CLUSTER ARE ON AND I DON'T HAVE TURN SIGNALS FROM THE INSIDE AND NO FUEL REGISTERED NO GEARS LIGHT UP GAUGE CLUSTER DOES NOT DISPLAY ANY INFORMATION"~169,000 mi, complaint #1692042
  33. #33

    power steering hydraulic

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "DRIVING DOWN THE ROAD AT 55 NIGHT DRIVING ! COMPLETE LOSS OF POWER STEERING ENGINE AND BRAKING ALL HAMPERED BY LOSS OF POWER AS I TRIED TO SLOW VEHICLE TO A SAFE STOP ALL OF A SUDDEN POWER CAME BACK. THIS WAS A COMPLETE SAFETY ISSUE WITH NO POWER NO HEADLIGHT…"~50,000 mi, complaint #1298783
    • "AS OF 9/1/2014, WITH FREQUENCY INCREASING, MY 2008 CHRYSLER TOWN AND COUNTRY INTERMITTENTLY SHUTS ITSELF OFF, ONLY NOT ALL THE WAY. I LOSE VERY IMPORTANT SAFETY FEATURES, SUCH AS THE USE OF POWER STEERING. I HAVE HAD SEVERAL NEAR ACCIDENTS AS A RESULT. I UN…"~59,000 mi, complaint #1138463
    • "CAR LOST POWER STEERING AND BRAKES, FOUND OUT LATER THERE WAS A RECALL (L25). BROUGHT TO DEALERSHIP IN OLD SAYBROOK, CT. PARTS NOT AVAILABLE. RECALL IS FOR EXACTLY THE SAME SYMPTOMS WE EXPERIENCED. CALLED CHRYSLER FOR RENTAL OR OTHER DEALERSHIPS, TOLD I WAS OU…"~93,000 mi, complaint #1124802
  34. #34

    tire failure

    1 stranded, 3 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE TIRES THAT CAME WITH MY 08 CHRYSLER TOWN AND COUNTRY ARE FAILING AND HAVE BEEN TOLD BY THE DEALER THAT THEY NEED TO BE REPLACED WITH ONLY 27,000 MILES ON THEM. *TR"~27,662 mi, complaint #848600
    • "FIRESTONE TIRES P225/65R17, 4 TIRES ON A 2008 CHRYSLER TOWN AND COUNTRY SUBN GY [XXX] [XXX] --I HAVE HAD TO TIRES BLOW OUT IN 2 MONTHS. THE TIRES WERE FAIRLY NEW - THREADS LOOKED GOOD. ONE BLOW OUT WAS AT A LOW SPEED, BUT IT WAS EXPLOSIVE, AND THE OTHER…"~41,000 mi, complaint #1320685
    • "The contact owns a 2008 Chrysler Town & Country equipped with Mastercraft tires, Tire Line: Stratus AS, Tire Size: 225/65/R16, DOT Number: U942F35. The contact state the sidewall separation caused a blowout of the rear driver’s side tire. The contact stated th…"~123,940 mi, complaint #1752079
    • "VEHICLE HAS 4 DIFFERENT SIZES OF TIRES. DARK OUT WHEN I BOUGHT VEHICLE. ALSO TRANSMISSION SLIPS IN AND OUT OF GEAR. A/C IMMEDIATELY QUIT WORKING. OILY BURNING SMELL AFTER DRIVEN. USES AN ABUNDANT AMOUNT OF GAS $25-30 A DAY. MY FRIEND NOTICED THE CORD COMING OU…"~155,000 mi, complaint #1563166
  35. #35

    unintended acceleration

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "UPON MERGING ON TO THE HIGHWAY AT APPROX. 50 MPH, THE VAN RAPIDLY ACCELERATED ON IT'S OWN. THE GAS PEDAL WAS NOT STUCK ON A FLOOR MAT, IT HIT THE FLOORBOARD ON IT'S OWN. APPLYING THE BRAKES DID NOT WORK, PUMPING THE BRAKES AS WELL AS THE GAS PEDAL DID NOT WO…"~38,800 mi, complaint #897383
    • "I ARRIVED AT WORK AND WAS GOING TO PARK IN MY DEDICATED PARKING SPOT. I HAD TO TURN TO THE LEFT AND TURNED THE STEERING WHEEL ACCORDINGLY, BUT A CAR WAS APPROACHING FROM THE FRONT SO I STOPPED AND WAITED FOR IT TO PASS. I TOOK MY FOOT OFF THE BRAKE PEDAL AND…"~112,450 mi, complaint #1683275
  36. #36

    heater core and blower

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY VAN. THE FRONT DEFROST MECHANISM FOR HER FRONT WINDSHIELD FAILED TO OPERATE NORMALLY. WHILE DRIVING APPROXIMATELY 45 MPH AND TRYING TO UTILIZE THE DEFROST MECHANISM IN SNOWY WEATHER, IT FAILED TO ENGAGE. THE I…"~15,000 mi, complaint #751694
    • "CAR STARTED SMOKING ON NEAR DRIVERS SIDE WITH AN AWFUL SMELL. WAS ABLE TO DRIVE TO A DEALER WHO DETERMINED THAT THE REAR HEATER HOSE ASSEMBLY NEEDED TO BE REPLACE. FROM WHAT I CAN DETERMINE FROM RESEARCHING THAT CHRYSLER KNOWS THE "Y" PLASTIC PART IS FAULTY…"~103,000 mi, complaint #1008009
  37. #37

    interior trim

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE UPHOLSTERY STITCHING ON THE THIRD ROW SEATS CAME LOOSE CAUSING THE SEAT BELT BUCKLES TO COME LOOSE. THE UPHOLSTERY STITCHING DIDN'T UNRAVEL BECAUSE THERE ARE NO LOOSE THREADS BUT RATHER SEEMED TO DISSOLVE."~60,000 mi, complaint #1648492
  38. #38

    seatbelt and pretensioner

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I WAS SITTING IN STOPPED TRAFFIC ON THE HIGHWAY, WHEN MY 2008 CHRYSLER T&C WAS REAR ENDED BY A VEHICLE AT APPROX. 75 MPH AND THEN I REAR ENDED THE VEHICLE STOPPED INFRONT OF ME, AIRBAGS DID NOT GO OFF. THERE WERE 4 PASSENGERS IN THE VEHICLE; DRIVER, FRONT PAS…"~5,500 mi, complaint #700354
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE MIDDLE ROWS PASSENGER SEAT BELT WOULD NOT LATCH INTO ITS BUCKLE. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED BY ANY WARRANTY…"~32,000 mi, complaint #872400
    • "THE PASSENGER SIDE OUTBOARD SHIELD REQUIRED REPLACING. WHEN THE SHIELD WAS BEING TAKEN OFF THE LOWER END OF THE SEAT BELT FELL OFF. THIS WAS DUE TO STRIPPED THREADS ON THE PAD HEAD SCREW THAT IS USED TO FASTEN THE BELT TO THE SEAT FRAME AND ALSO THE THREADS IN…"~45,000 mi, complaint #1282199
  39. #39

    steering column

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "WHILE DRIVING THE VAN STOPPED WORKING, INSTRUMENT PANEL LIT UP, AC AND RADIO TURNED OFF,STEERING LOCKED AND BRAKES DID NOT WORK. CONTACTED LOCAL DEALERSHIP THEY WERE UNABLE TO DIAGNOSE AFTER 2 DAYS. TOOK IT HOME AND SAME THING HAPPENED ON 7/11/14. BROUGHT TO N…"~82,000 mi, complaint #1087132
    • "THERE SEEMS TO BE AN ISSUE WITH THE CLOCKSPRING MECHANISM IN THE STEERING COLUMN OF THE 2008 T&C VANS. MINE WENT OUT AND WHEN THE MECHANIC TRIED TO GET ONE FROM THE LOCAL DEALER HE WAS TOLD THAT IT IS BACKORDERED ALONG WITH SEVERAL HUNDRED BACKORDERED. OBVIO…"~92,000 mi, complaint #1345549
  40. #40

    steering electric assist

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "1. WHILE DRIVING THE ESP INDICATOR LIGHT AND ENGINE COMES ON AND WHEELS AUTOMATICALLY GO INTO SLOW MODE (AS IF I WERE ON ICE). I MANUALLY SHUT OFF BUTTON. TOOK IT TO DEALER AND SAID THE COIL IN MY STEERING MODULE IS BAD, NEEDS REPLACING. I COMPLAINED OF VAN HA…"~51,430 mi, complaint #939642
    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE VEHICLE INADVERTENTLY VEERED TO THE LEFT AND THE EPS AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY…"~90,000 mi, complaint #1355591
    • "WHILE I WAS DRIVING ON THE ON-RAMP TO A HIGHWAY MY CAR HIT A BUMP AND LOST CONTROL AND I STARTED SLIDING. THANKFULLY THERE HAPPENED TO BE NO ONE COMING. I NOTICED THAT WHEN MY VAN STOPPED HALFWAY IN A DITCH AND HALFWAY ON THE LEFT LANE I WENT TO MOVE MY VEHICL…"~179,000 mi, complaint #1262417
  41. #41

    suspension struts shocks

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "REAR SHOCKS (OEM SELF LEVELING) BOTH LEAKING AT 20,000 MILES. 2008 CHRYSLER TOWN AND COUNTRY LIMITED. VERY HARD TO CONTROL VEHICLE ON TURNS. *KB"~20,450 mi, complaint #868917
    • "FRONT END NOISE AND VIBRATION AT HIGHWAY SPEED. *TT"~28,072 mi, complaint #862731
    • "THIS IS NOW THE FOURTH TIME THE REAR SHOCKS HAVE FAILED."~68,900 mi, complaint #1214892
  42. #42

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNED A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE HAD A STRONG HESITATION. THE CHECK ENGINE WARNING LIGHT RANDOMLY ILLUMINATED AND THE VEHICLE STALLED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE WHO REPLA…"~75,000 mi, complaint #1290446
    • "WAS LEAVING AZ ON THE HWY AND TRAVELING WITH THE SPEED OF 70 ML AND LOST SPEED IT WENT DOWN TO 35ML AND I HAD TO PULL INTO A SERVICE STA,COULD NOT FIND ANYTHING OUT OF PLACE AFTER ABOUT A HOUR STARTED BACK UP AND DID NOT ENCOUNTER NO MORE PROBLEMS I TOLD THE…"~92,008 mi, complaint #1167993
  43. #43

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT ANY SPEED, THE VEHICLE TENDS TO PULL TO THE RIGHT. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL OCCURS. UPDATED 06/17/08. *LJ"complaint #668406
    • "VEHICLE BROUGHT IN SEVERAL TIMES TO DEALER BECAUSE THE VEHICLE PULLS AWAY FROM THE CREST OF THE ROAD, NO MATTER HOW SLIGHT THE ANGLE. ALIGNMENT IS REPORTEDLY OK, VEHICLE STILL PULLS. DANGEROUS SITUATION IN A CURVE CAUSING ME TO STEER IN THE OPPOSITE DIRECTIO…"complaint #736517
  44. #44

    catalytic converter

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "METAL CLANG FROM CATALYTIC CONVERTER SHIELD SINCE I HAD VEHICLE NEW. DEALER SAID NOTHING THEY CAN DO. NEVER HAD THIS PROBLEM IN ANY VEHICLE. RATTLING FROM SLIDER DOOR, CANNOT ISOLATE. I HAVE LET IT GO BUT NOW IT BOTHERING ME ABOUT THE CLANGING. *TR"~12,586 mi, complaint #773711
    • "TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT NOTICED AN EGG SMELL COMING FROM THE VEHICLE. SHE ALSO OBSERVED THAT THE VEHICLE WAS EMITTING HYDROGEN SULFATE INTO THE ATMOSPHERE. THE DEALER RECOMMENDED PLACING A DIFFERENT TYPE OF GASOLINE I…"~26,000 mi, complaint #722312
  45. #45

    engine head gasket

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE VEHICLE BEGAN TO SHAKE AND THEN STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS LATER TOWED TO A DEALER AND THE…"~48,000 mi, complaint #911820
    • "I WAS DRING WHEN I NOTICE TEMPERATURE GAGE GOING UP I PULL OVER TO CHECK AND I BEGGING TO SMELL GAS SO I OPEN THE RESOIRVER FOR COOLING FLUID IN I SOME) A STRONG ODOR OF GAS I TOOK TO MECHANIC AND THEY STATED IT IS A POSSIBLE LEAK IN THE HEAD GASKET"~88,500 mi, complaint #1334762
  46. #46

    fuel pump

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THIS COMPLAINT IS FOR THE FUEL PUMP. BEGAN TO PROCEED FROM A STOP AFTER THE TRAFFIC LIGHT TURNED GREEN. VAN DIED IN THE MIDDLE OF THE INTERSECTION. POWER STOPPED FUNCTIONING, COASTED TO THE CURB. WOULD NOT RESTART. REPLACED FUEL PUMP. "~40,979 mi, complaint #932648
    • "VEHICLE STALLED ON FREEWAY AT 60 MPH, ALMOST CAUSING AN ACCIDENT. WAS ABLE TO COAST TO SHOULDER. UNABLE TO RESTART AND CONTINUE ON. FUEL RELAY FAILURE."~134,255 mi, complaint #1542211
  47. #47

    glass and windshield

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE GLASS ON THE VAN STEAMS UP TO EASILY DURING COOLER WEATHER WHEN NO HEAT IS TURNED ON OR VENT. THE BODY OF THE VAN COLLECTS WATER IN THE DOORS HOUSING THE GLASS IN THE SLIDING DOORS ON BOTH PASSENGER AND DRIVER'S SIDE. NO REPAIRS HAVE BEEN MADE TO BODY AND…"~150,000 mi, complaint #1423919
    • "THE BOTTOM 1/3 OF THE WINDSHIELD DOES NOT DEFROST THIS CREATES A VERY DANGEROUS SITUATION. DURING WINTER CONDITIONS, THE WIPERS DRAG ACROSS THE ICY AREA AND SMEAR THE CLEAR AREA WITH ICE AND YOU ARE REQUIRED TO STOP UP TO EVERY 4-5 MINUTES TO SCRAPE THE WINDSH…"~170,000 mi, complaint #751697
  48. #48

    horn

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "WHEN OPENING DOOR AFTER UNLOCKING AND DISENGAGING ALARM, HORN ABRUPTLY COMES ON CONTINUOUSLY AND WIPERS START. PULLED BATTERY CABLE TO SHUT OFF. IMAGINE IF I HAD BEEN DRIVING AND THIS HAPPENED. COULD HAVE CAUSED A CRASH WITH ME OR OTHERS. AFRAID TO EVEN DR…"~62,875 mi, complaint #925763
    • "WHILE DRIVING OUR VAN'S HORN BEGAN TO GO ON AND OFF BY ITSELF, THE WIPER BLADES BEGAN TO RUN, AND WORST OF ALL THE DASH WAS BLINKING ON AND OFF. THIS WAS A SCARY SITUATION TO BE IN ON THE ROAD WITH MY KIDS. IT WAS VERY HARD TO CONCENTRATE AND FRUSTRATING WIT…"~167,300 mi, complaint #1141814
  49. #49

    infotainment head unit

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "REN MULTIMEDIA SYSTEM (CONTROLS RADIO/ CD / DVD / SATELLITE ECT IS DEFECTIVE & CHRYSLER DOES NOT HAVE ANY REMEDY. I HAVE CALLED MANY DEALERS & THEY ALL HAVE CUSTOMERS WAITING FOR THE SOLUTION. I HAVE BEEN WAITING ALMOST TWO MONTHS & THEY ARE STILL SELLING TH…"complaint #663157
    • "MY GIG SYSTEM, INCLUSIVE OF RADIO, NAVIGATION, HANDS FREE (BLUETOOTH) PHONE, REAR BACK-UP CAMERA, AND VIDEO SYSTEM, CONTINUES TO LOCK-UP, RE-BOOT ITSELF, AND GENERALLY CREATES UNSAFE DRIVING CONDITIONS DUE TO ITS INABILITY TO PROPERLY FUNCTION. THE SYSTEM HAS…"complaint #700018
  50. #50

    software or update

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "ON SEPT. 7, 2011 WE EXPERIENCED A SECOND INCIDENT WHERE THE VEHICLE TOTALLY SHUT DOWN WHILE IN MOTION. TOOK IT TO THE CHRYSLER DEALER AND THEY PERFORMED A SOFTWARE UPDATE ,TSB 18-003-09 , AND THEY SAID THIS SHOULD CORRECT THE PROBLEM. WE PERFORMED A DEALERSHIP…"~52,941 mi, complaint #896720
    • "AUTOMOBILE SHUTS OFF UNEXPECTEDLY WHILE DRIVING. DRIVING IN DRY CONDITIONS. SPEED RANGE BETWEEN 20-35 MPH THE CAR UNEXPECTEDLY SHUTS OFF. THE STEERING BECOMES UN-RESPONSIVE, BRAKES FAIL AND NOT WORK. YOU HAVE TO TAKE THE KEYS OUT OF THE IGNITION, AND RE-INS…"~150,000 mi, complaint #1042279
  51. #51

    torque converter

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TRAVELING EAST ON I 180, IN LEFT LANE READY TO TURN ONTO I 80 EAST, TOOK CRUISE CONTROL OFF AND A LOUD REVVING NOISE OCCURRED, ENGINE SHUT DOWN. SAFELY, THROUGH BUILT UP MOMENTUM WAS ABLE TO MOVE ACROSS HIGHWAY TO BERM OFF OF RIGHT LANE. INITIALLY THOUGHT IT M…"~94,000 mi, complaint #1219872
    • "TORQUE CONVERTER LOCKED UP WHILE IN MOTION ON 4-LANE ROAD. IT TO BE TOWED TO THE MACHANIC, WHO FOND NO REASON FOR THE PART TO LOCK UP AS IT DID."~95,500 mi, complaint #1483399
  52. #52

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE POWER BOOSTER FAILED CAUSING A LOSS IN BRAKING CAPABILITY. *TR"~49,500 mi, complaint #897989
  53. #53

    differential

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY., WANTED TO KNOW IF MY VIN# SHOW IF I HAD THIS FIX RECALL WAS 4-1-2014, I DON'T REMEMBER"complaint #1433111
  54. #54

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "STRONG FUEL SMELL THROUGH THE HEATING / DEFROST / AIR-CONDITIONING SYSTEM WHEN STOPPED / STATIONARY. THIS IS A CONTINUOUS PROBLEM."~165,000 mi, complaint #1504134
  55. #55

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT SHE HAD TO REFUEL THE VEHICLE WITH FUEL APPROXIMATELY EVERY TEN MINUTES AS THE FUEL GAUGE CONTIN…"~117,000 mi, complaint #1406401
  56. #56

    mirror

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "THE PROTECTIVE LENSES COVERING THE MIRROR MOUNTED TURN SIGNALS FALLS OFF AS IT WAS ONLY LIGHTLY GLUED ON AT THE FACTORY. THIS LEADS TO RAIN AND OTHER ITEMS COMING IN CONTACT WITH THE BARE CIRCUIT BOARD THE CONTROLS THE LED TURN SIGNALS. THIS CAN LEAD TO MALFUN…"complaint #858658
  57. #57

    paint and clearcoat

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHROME WAS PEELING FROM THE FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES, CAUSING LACERATIONS TO THE CONTACT'S HANDS WHEN ATTEMPTING TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO…"~40,000 mi, complaint #969011
  58. #58

    steering rack mechanical

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "SEVERAL ISSUES. ONCE WHILE DRIVING 40 MPH STOPPED AND STEERING LOCKED UP COASTED TURNED IT OFF AND BACK ON, HEAD LIGHTS DONT ALWAYS WORK, SOMETIMES HEAD LIGHTS AND DASH LIGHT UP AND THEN FLICKER ON WHEN CLOSING DOORS, AIR WORKS INTERMITTENDLY. SOMETIMES STOPS…"~80,000 mi, complaint #974580
  59. #59

    transmission manual clutch

    1 unsafe

    1
    incident

    Commonly reported, insufficient mileage data - n=19, median 90,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT INTO THE DRIVE POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED…"~102,000 mi, complaint #1165436

Recall-sized clusters

These are large batches of near-identical complaints (recall notifications, service campaigns), kept separate from the ranking above so they don't drown out individually-reported problems.

Not matched to any cluster below: every campaign NHTSA has on file for this exact make/model/year is 09V351000, 10V611000, 11V394000, 14V055000, 14V373000, 16V047000, 20V396000. This is a vehicle-wide list, not an attribution - see below for which clusters have a real, complainant-cited match.

NHTSA investigations

Search NHTSA's own recall and complaint database for CHRYSLER TOWN AND COUNTRY directly.