2021 CHRYSLER PACIFICA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    hv system fault reduced power

    6 stranded, 56 unsafe

    62
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that whenever hybrid battery power was low, the vehicle was supposed to shift to using fuel; however, the vehicle would stall. The contact would pull over to the side of the road and start th…"~24,000 mi, complaint #1837506
  2. #2

    engine stall or no start

    4 stranded, 44 unsafe

    48
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHEN THE CAR WAS STOPPED AT A STOP SIGN GETTING READY TO MAKE A RIGHT TURN, THE ENGINE TURNED OFF. THOUGH THE CAR WAS ON DRIVE, I WAS UNABLE TO ACCELERATE OR MOVE THE CAR. I HAD TO SHIFT TO PARK, RESTART THE CAR AND WAS THEN ABLE TO DRIVE. THIS HAPPENED ELEVEN…"~950 mi, complaint #1742484
    • "The contact owns a 2021 Chrysler Pacifica. The contact stated while driving approximately 75 MPH, the vehicle started to stall. The accelerator pedal was depressed but failed to respond. The contact stated that the brake pedal was shaking while depressed. The…"~14,800 mi, complaint #1807247
  3. #3

    battery and charging

    10 stranded, 36 unsafe

    46
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving on the interstate at ~60MPH the vehicle suddenly shut off and flashed a "Service Charging System" Error. The gas pedal was unresponsive and we were forced to swerve through traffic as the vehicle was rapidly decelerating to make our way to the s…"complaint #1778367
    • "The car stopped 2 times on it's own, told me to shift to park immediately but was in essence shutting itself off. Once approaching a stop light going ~10 mph and the second time I was going [REDACTED ADDRESS]. The first time 3 warnings flashed across my scre…"complaint #1779979
    • "While driving, the vehicle shut off. Steering and brakes were still working, so I was able to coast off the highway. The check engine light, a battery fault indicator, and a service charging system warning all displayed on the dash. This is the second time…"complaint #1792171
    • "wife was driving on the freeway when all of a sudden an error light on the dash appeared reading "Service Charging System," the accelerator no longer delivered power, and the car began quickly slowing down. Luckily, my wife was able to coast to the side of the…"complaint #1796331
    • "The vehicle accelerator fails while driving, with a message on dashboard '''service charging system''. If your car have enough momentum, you can pull to safe spot or shoulder, but I think it's dangerous. I had this issue multiple times and many of other owner…"complaint #1800775
  4. #4

    transmission automatic

    7 stranded, 22 unsafe

    29
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that while driving approximately 65 MPH the vehicle suddenly shut off. The vehicle was taken to the local dealer who performed a software update under the NHTSA recall campaign 23V010000(Elec…"~38,000 mi, complaint #1917852
  5. #5

    ev charging system

    4 stranded, 18 unsafe

    22
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving at just over 70MPH in hybrid mode (battery fully depleted for full electric operation) and suddenly the van lost all power and a warning came up on the screen that said "Service Charging System". The van was totally stalled and had no power, but…"complaint #1765588
    • "After unplugging from the charging station, the vehicle would not start. I pressed the start button several times, to no avail. Had to turn off the vehicle, wait 5 minutes, then try again to get it to start. This is the second time this has happened - with…"complaint #1768027
    • "While driving our 2021 Chrysler Pacifica PHEV in EV on the highway, at speed of 65 mph, the vehicle lost power and the accelerator pedal became unresponsive. This has occurred on three occassions, each on different days. The dashboard signaled these issues:…"complaint #1768227
    • "I wanted to write to you and let you know about our recent and scary experience with our new 2021 Chrysler Pacifica Hybrid Limited. We purchased our van on Labor Day, September 6, 2021. Since then, we have had 2 out of town family funerals and a family vacatio…"complaint #1777818
    • "We currently have 13170 miles on our 2021 Pacifica. We have seen this charge system error now for the third time. Here is the list of errors below. First time I was driving 45 mph and the vehicle lost power and had a charge system error. I was able to safely s…"complaint #1787330
  6. #6

    backup camera

    11 unsafe, 5 annoyance

    16
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2021 Chrysler Pacifica. The contact stated that while reversing, the rearview camera image was either blue, blank, or there was static. The vehicle was taken to the dealer, where the radio software was updated under NHTSA Campaign Number: 24…"~15,000 mi, complaint #2076714
    • "The contact owns a 2021 Chrysler Pacifica. The contact stated while driving at various speeds, the "Uconnect Box Service Required - Please visit an Authorized Dealer" message was displayed on the instrument panel. Due to the failure, the reverse camera screen…"~32,000 mi, complaint #2012747
    • "The contact owns a 2021 Chrysler Pacifica. The contact stated that while reversing, the back-over prevention camera image was frozen. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer, who performed a software upda…"~55,000 mi, complaint #2138188
  7. #7

    other

    7 unsafe, 4 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "Hello so we bough a car on 12/14/2023 and within 24 hours all these issues shows up with the car they didn’t give us to option to give it back and get something else they wanted to try and fix it but I was also looking at the paper work and they messed the pap…"complaint #1871915
    • "I have tried to get a remedy for the major recall and Chrysler is being unresponsive. I can’t let my young family use the car until this is fixed and Chrysler won’t help so what do I do?"complaint #1878448
    • "There is currently a recall on my vehicle. They offer a sensor to let you know that your vehicle is going to shut off so you can pull off of the road. There currently is no fix. I have contacted Chrysler and the dealer for a buyback and neither will take respo…"complaint #1889293
    • "Head restraints in back seat prevent tall child car seats from being installed without removal of head restraint. My daughter took 2 car seats to Seattle airport and rented a Pacifica. An online you tube video showed how to take off the back panel, release s…"complaint #1936230
    • "The contact owns a 2021 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that…"complaint #2008166
  8. #8

    control module

    1 stranded, 8 unsafe, 1 annoyance

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while her husband was inside the vehicle, he noticed the instrument panel was not functioning properly. The contact stated that the HVAC, radio, backup camera, and Bluetooth failed to functio…"~7,519 mi, complaint #1797291
    • "The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that the center console and the dashboard made a loud buzzing sound before the functions became inoperable. The contact stated that the display screen displayed service warnings and software…"~12,000 mi, complaint #1853706
    • "The contact owns a 2021 Chrysler Pacifica. The contact stated that the message "Service Gear Shifter" was displayed, and the gear shifter lights were not illuminated. Additionally, the contact stated that the ESS system malfunctioned, and the 12-volt battery h…"~100,000 mi, complaint #2215151
  9. #9

    ev drive unit or inverter

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle broke down twice related to the hybrid electrical system. First Incident: vehicle would not start after being parked and turned off; upon attempt to start, vehicle displayed a "Service Electronic Throttle Control" error message in dash. Second Incid…"complaint #1748524
    • "While in EV mode, driving 75 mph on the freeway for at least five minutes, the vehicle suddenly loses power and the accelerator pedal becomes completely unresponsive. My vehicle was slowing down in the carpool lane and I had to carefully find my way to the sh…"complaint #1749508
    • "My PHEV Pacifica Hybrid experiences intermittent dangerous lurching during braking. Symptoms: - During modest braking where regenerative braking system is doing most of the braking, the regenerative braking system flutters on an off a couple seconds at a time…"complaint #1789458
    • "We were driving on the interstate when the vehicle all of a sudden lost power. We were luckily able to get it to the side of the road, but if there was more traffic, we would not be able to do so. The car was then towed to the dealership and they said they wil…"complaint #1793155
    • "Driving on the interstate, the vehicle simply shut down and gave the following error message: "Service Charging System." I was able to pull to the shoulder and get the vehicle started again. There had been no prior warning messages or symptoms of the problem.…"complaint #1836015
  10. #10

    seat mechanism

    10 unsafe

    10
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Chrysler Pacifica. The contact stated that the second-row seat failed to remain in the upright position, causing the seat to collapse forward or backward while the vehicle was being driven. The vehicle was inspected by a dealer who conf…"~74,000 mi, complaint #2231002
  11. #11

    fuel tank and lines

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Chrysler Pacifica. The contact stated while refueling the vehicle, the pump handle was set to pump automatically. The contact stated the pump handle was ejected from the filler neck when the fuel tank was full, causing a fuel spill onto…"~63,000 mi, complaint #1899719
  12. #12

    hv battery and range

    1 stranded, 6 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Malfunction light indicator (MIL) light turned on which caused vehicle EV only mode to be disabled and now the vehicle only runs under engine power poorly with the battery is always fully charged (MPG is cut in half since battery is never used). Manufacture se…"complaint #1799611
    • "the electric heater for the battery has been broken for 3 months now. Chrysler cannot seem to find a replacement part. what this does is cause the engine to come on and go off way more then expected. this also can cause weird transmission and acceleration issu…"complaint #1800358
    • "Occurred at 1000,1500,and 16000 miles. Car would turn on but steering column is locked and it does not get in to gear. D and R just put car in neutral. Dealer is replacing hybrid battery. Car eventually got in to gear after several hard resets."complaint #1829483
    • "On December 7, 2022 I brought my Pacifica into the dealership because the day prior, my vehicle just shut off unexpectedly while driving. I was unable to get it to turn back on it just gave me a “service charging system” message on the dash. I had my vehicle t…"complaint #1871980
    • "This incidet happened on August 30, 10:30am PST. 2021 Chrysler Pacifica Plugin Hybrid vehicle while parked in the garage catches a fire due to Plugin Battery. The car was not in charging when incident happened. The car was last used previous dat afternoon ar…"complaint #1923771
  13. #13

    adas collision warning

    5 unsafe, 1 annoyance

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was on the highway traveling at 60mph, with the adaptive cruise control on. The semi in front of me began to brake, I tapped off the cruise control and began braking. The semi came to a complete stop and I pushed my brake pedal to the floor to stop my vehi…"complaint #1841004
    • "This vehicle programming includes forward and rear collision warning with both audible and dashboard diagram lights showing which sensors are approaching another object. Unfortunately, in practice, the alarms alert you to something in front or behind you regar…"complaint #1912569
    • "On empty roads at low speeds, vehicle flashed emergency braking signs and stopped abruptly. Happened multiple times in January both in reverse and when driving forward normally. Safety of driver and passengers was impacted by the sensor issues and abrupt braki…"complaint #1974339
    • "Ghost braking. While driving on the road using the adaptive cruise control, the van initiated its braking system as if someone was in front of me. This happened with nothing in front of me for miles in sunny cool weather and while at night passing a car with f…"complaint #1978902
    • "The forward collision alarm was triggered when there was no collision. Additionally the ABS system and cruise control went offline. This occurred numerous times during winter while at a full stop as well as when driving between 45-55mph. Once triggered the…"complaint #1998473
  14. #14

    infotainment head unit

    2 unsafe, 3 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "We purchased our brand new 2021 Chrysler Pacifica Hybrid Limited on April 19th, 2021, from Hoblit Chrysler Dodge Jeep Ram in Woodland CA. At the dealership, my wife and I were able to add user profiles to the UConnect system, thereby customizing our driving ex…"complaint #1765767
    • "There has been a lot of talk about the possible distractions in Tesla vehicles. I happen to have a Tesla Model S and I have a Chrysler Pacifica Plugin Hybrid. The Chrysler, although overall is a great vehicle, poses a risk because they do not treat the drivers…"complaint #1784567
    • "The infotainment system would crash and freeze, causing the backup camera not to be visible on the center screen when in reverse."complaint #1785658
    • "Issue 1: Infotainment display failed or malfunctioned. Would not power on, turned off during travel. Pulled over to power the vehicle off and back on to try to remedy the situation but that did not work. Continued driving and after a few minutes the infotainme…"complaint #1874486
    • "I had the recall done on my van for the backup camera. After the update was completed my van continues to not work. The screen does not come on and the backup camera does not come on when in reverse. It does not happen all the time. I took it back to the deale…"complaint #2108237
  15. #15

    engine internal

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was taken to a local…"~101,000 mi, complaint #2091317
  16. #16

    power windows and locks

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "What component: Passenger window. The passenger window seemed to spontaneously break. There wasn't any other car in front of the van. My wife was driving and my sister-in-law was riding in the passenger seat. The tempered glass broke without warning. They were…"complaint #1798652
    • "Im not sure if it’s electrical or what but we lock up car and everything is closed and in the morning we come out and the door is open and it’s the back sliding door not sure what to do about it or if it’s broken but having my van completely locked up and th…"complaint #1911188
    • "We noticed our van having issues getting stuck in gear and then jerking to get out of the gear. After doing further research it seems to be a common issue in 2021 Pacifica vans. The next issue is electrical. Our van rear door opens if we are too close to it w…"complaint #2082270
    • "The side back doors do not work all of a sudden when you push the button on the vehicle frame inside of the van. This is on both sides of the van. They will only shut by pushing buttons on the outside door handles. Also, the windshield wipers will only work o…"complaint #2106763
  17. #17

    software or update

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Here is our list they are "working on"... 1. had the no start issue 3 times...the first 2 times I could ONLY get it to start using the U-Connect app that we got free for the first year or whatever. The 3rd time I eventually got it to start after 3 tries. I did…"complaint #1750143
    • "I was in the garage near the car when it started spontaneously. I had the key fob in my pants pocket. It turned off when I sat inside and pushed the ignition off button. Did not notice any warnings/lights at the time. There were no safety consequences. My Con…"complaint #1773687
    • "Currently, there is a recall of this vehicle that results in a loss of automotive power. This only occurs when driving in the highway going 70mph. This first occurred to us about a month ago. The recall was announced a little earlier to when we were experienci…"complaint #1884669
    • "The most concerning and potentially dangerous issue I’m continuing to have with this vehicle is a random, complete shutdown of all engine/battery power. So far this has only happened while driving at a consistent high-speed on a freeway. A warning comes on t…"complaint #1922492
  18. #18

    steering rack mechanical

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving at 10 MPH and attempting to slow down to park in a parking spot, the steering wheel started shaking unexpectedly. There was a clunking sound coming from the steering wheel. A deal…"~70,432 mi, complaint #2170559
  19. #19

    trunk or liftgate

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that the hatchback door would not close and lock securely. The contact stated that he attempted to close the hatchback door by using the key fob, by depressing the hatchback control panel ins…"~2,970 mi, complaint #1780372
  20. #20

    airbag system

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owned a 2021 Chrysler Pacifica. The contact stated that while stopped in congested traffic, the vehicle was rear-ended by another vehicle traveling at a high rate of speed. As a result, the vehicle was sent careening head-on into the vehicle ahead…"~108,000 mi, complaint #1994165
  21. #21

    brake hydraulics

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owned a 2021 Chrysler Pacifica. The contact stated that occasionally, while driving at various speeds, upon depressing the brake pedal, the vehicle would surge forward 3 to 4 feet before proceeding to slow down or come to a complete stop. No warnin…"~82,500 mi, complaint #2119368
  22. #22

    engine cooling

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving on the interstate in the middle of morning rush hour traffic at approx. 65 mph and approximately 1/4 mile before a tunnel my van completely shut off and I was not able to accelerate or maintain speed. I was in the far left lane when this happene…"complaint #1826751
    • "Had two different electric coolant heaters fail in just over 2 years. One at 36,000 miles and one at 72,000 miles. Each time it has failed it results in a loss of cabin heat which prevents me from being able to use the defrost capability and heat my minivan th…"complaint #2191896
    • "I am writing about a mechanical failure on my 2021 Chrysler Pacifica Hybrid. Recently, I took my vehicle in for 2 recalls associated with this model. Recall #: 66B, pertaining to the rearview camera & 52D, which corresponds to the high voltage battery. Recal…"complaint #2240631
  23. #23

    wiring harness

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2021 Chrysler Pacifica. The contact stated that after parking the vehicle and shifting to park(P), the contact attempted to turn off the vehicle however, the engine remained running. The contact stated that the failure was intermittent howev…"~76,000 mi, complaint #1994184
  24. #24

    door latch and hinge

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • " Description: My 3 year old daughter was getting out of the rear of the vehicle on the drivers side. The door is automatic and closes via button in the passenger compartment or the remote keyfob. She pushed the button to close the door and the door closed on h…"complaint #1888338
    • "The passenger sliding door on my 2021 Chrysler Pacifica is stuck half way open and will not move. The vehicle was parked and we opened the automatic door and it opened fine. I pushed the close button and it closed half way and stopped. The cables that con…"complaint #2116038
  25. #25

    glass and windshield

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On February 10, 2022 at about 4:30 in the afternoon, my wife and I had just merged onto the [REDACTED ADDRESS] in Scottsdale, Arizona. We had not gone far when we heard a loud explosion. It sounded like a ballon popping but at least 10 time louder. It sounded…"complaint #1797328
    • "The sunroof spontaneously shattered while driving down the road."complaint #1850017
  26. #26

    lighting exterior

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "There are clearly many design flaws on my 2021 Chrysler Pacifica Hybrid. One issue I am having with this car is the Daytime Running Lights. These are expensive LED lights that should function for the life of the vehicle. Unfortunately, I believe there is a…"complaint #2121071
    • "Similar to the Ford recall, the LED Daytime Running Light Module is defective. This LED went out in under 3 years and Chrysler won’t fix it. This is a problem that many people are experiencing, and they want $2,000 to replace the entire head lamp system. "complaint #2160232
  27. #27

    parking brake

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The contact's sister-in-law owns a 2021 Chrysler Pacifica. While the contact was stopped at a mailbox to retrieve mail, the contact opened the front, driver-side door. When the contact opened the door, the vehicle's parking brake engaged independently. As the…"complaint #2070524
    • "The emergency brake came on while I was driving "complaint #2091077
  28. #28

    steering electric assist

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When driving at speeds over 45 mph and making turns (eg on high ways) the van will sway and rock. I have installed new shocks, had an alignment, had ball joints and sway bars inspected, and had tires restated. I’m wondering if there is some sort of an issue wi…"complaint #2183109
    • "The power steering is intermittently losing power during turns. This just started to occur within the past week so it has not yet been taken to a shop. Yes it is available for inspection. Safety was put at risk due to it being a family car with children. A qui…"complaint #2224966
  29. #29

    wheel or rim

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "OEM equipment wheel locks, incorrectly installed either at factory or dealer, were McGard high security wheel locks, and either incorrectly tightened/torqued and/or the equipment used was warned by the mfg of the wheel locks NOT to be used on wheels where the…"complaint #1845387
    • "Car would make a grinding noise over 5mph. We looked under the vehicle to find a loose bolt to the left of the left tire."complaint #1953269
  30. #30

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving above referenced vehicle, I was driving southbound on Hwy 515 when i noticed a vehicle driving northbound began to lose control, so i slowed down and then began to watch the vehicle cross the median and headed straight for me. I pushed the pedal…"complaint #1888564
  31. #31

    adas adaptive cruise

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "When adaptive cruise control is enabled and I’m at cruising speed, new vehicles entering the lane in front of my vehicle are not being acknowledged leading to my vehicle getting too close and collision becoming likely. This leads to me having to takeover contr…"complaint #2127311
  32. #32

    adas blind spot

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was backing out of the driveway. I had all the safety features on, and I was checking my surroundings. Typically, the blind spot and front sensors would alert me to dangers. However, on this and many other occasions the warnings didn't alert me to danger on…"complaint #2055895
  33. #33

    brake booster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Car rolls forward when in reverse and takes a dangerously long time to slip into gear. Car rolls back when foot is taken off brake, especially on hills. "complaint #2168262
  34. #34

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Chrysler calls for the oil filter housing to be tightened to 18 ft/lbs. Google shows many people online claiming that this is too much; that hand tight or 11-12 ft/lbs is sufficient, and that the oil filter housing is likely to break if tightened to the factor…"complaint #1945673
  35. #35

    fluid leak unspecified

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The battery coolant is leaking from the rear of the vehicle"complaint #2020436
  36. #36

    parking sensors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Front park sensor will intermittently go off like it is detecting an object when vehicle is at stopped, but there's no object, went to Chrysler Dealership for warranty 7 Times, Last time dealer service confirm and recreate the problem but can not replace becau…"complaint #1952054
  37. #37

    power steering hydraulic

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Power steering malfunctioned and stopped working in the middle of driving. It works intermittently."complaint #2223369
  38. #38

    steering column

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "More often than not, the steering wheel column gets stuck at 10-11 o’clock positions and 1-2 o’clock positions. So it typically happens when making slight bends on my local roads and highways. This requires a hard jolt on the steering wheel to get it un-stuck.…"complaint #2147533
  39. #39

    sunroof

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving down the interstate, the moonroof glass spontaneously shattered. There are three pieces of glass on the roof, and it was the center one that failed. The car was about 16 months old with just under 10,000 miles, almost all of which was low-speed,…"complaint #1859400
  40. #40

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "Vehicle is new and delivered on 08/27/21. Complaint: The front axle nuts on vehicle loosen over time. The first incident was reported to I-10 Chrysler Dodge Jeep Ram on 09/29/23 (see Invoice), with 24,832 miles as a noise coming from the front left suspensi…"complaint #2124431
  41. #41

    throttle and pedal

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "While driving the vehicle, the accelerator will become inactive and result in the vehicle slowing to a stop. I will shut off the ignition and let vehicle rest for 10-20 mins before restarting. This does not resolve the issue and I end up towing the vehicle int…"complaint #2212425
  42. #42

    wheel bearing

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was an abnormal rattling sound coming from the wheel well or near the front underbody near the air dam, as if there was a piece of ice stuck in th…"~20,000 mi, complaint #2175336
  43. #43

    wiper and washer

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "The windshield wipers are not synced together causing them to contact each other to the point that the stuck together. As a result, the wipers are no longer functional, and the drivers vision is impaired which increases the likelihood of an accident."complaint #1961408

NHTSA investigations

Search NHTSA's own recall and complaint database for CHRYSLER PACIFICA directly.