2012 CHEVROLET IMPALA

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    stability and traction control

    43 unsafe, 1 annoyance

    44
    incidents
    Typical range: 40,000–94,000 mi

    Median 70,000 mi, based on 85 reports (11% had no usable mileage)

    • "SAME INCIDENT TWICE. I AM DRIVING EITHER AT LOW SPEEDS (5 TO 10 MPH) OR AT 30 MPH. THE LIGHT SERVICE STABILITRAK AND BRAKES COMES ON. AFTER I TURN OFF THE CAR, THE WARNING LIGHTS AND THE MESSAGE GO OFF. I TOOK CAR TO DEALERSHIP BUT THEY SAID THEY COULD NOT…"~20,500 mi, complaint #1000065
    • "WHEN ACCELERATING FORWARD FROM A COMPLETE STOP THE TRACTION CONTROL COMES ON BY ITSELF CAUSING THE WHEELS TO LOCK UP & CAUSES HESITATION. THE GROUND IS NOT WET AT ALL ESPECIALLY WHEN TURNING THE TRACTION CONTROL KICKS ON CAUSING THE SAME REACTION ON DRY PAVEME…"~40,000 mi, complaint #1597909
    • "EVERY TIME I TURN WARNING LIGHTS FOR MY STABLIZING SYSTEM AND ABS THEN THE BRAKES STARTS TO LOCK UP SOMETIMES WITH IT ALSO TRACTION CONTROL ALSO TURN ON AND OFF THIS IS EVERY TIME I DRIVE THE CAR HAVE TAKEN IT TO 3 DEALERS NO ONE CAN FIND THE PROBLEM THIS IS…"~66,453 mi, complaint #1298672
    • "TAKATA RECALL MY STABILITY TRACK SENSOR IS CONSTENTLY COMING ON OVERPOWERING MY DRIVING AND MESSING MY DRIVING UP. IT HAPPENS WITH NO CONDITIONS WHEN I TURN THE WHEEL TO THE LEFT AND HAS BEEN HAPPENING EVER SINCE I BOUGHT THE CAR. I ALSO HAD THE ENGINE SHUT…"~96,000 mi, complaint #1506119
    • "SERVICE STABILITRAK - REDUCED ENGINE POWER LIGHTS CAME ON ALONG WITH THE ENGINE LIGHT WHILE DRIVING ON THE HIGHWAY CAUSING THE VEHICLE TO NOT BE ABLE TO ACCELERATE TO THE APPROPRIATE SPEED."~160,000 mi, complaint #1528938
  2. #2

    airbag system

    16 unsafe

    16
    incidents
    Typical range: 20,000–89,000 mi

    Median 41,000 mi, based on 26 reports (24% had no usable mileage)

    • "WHILE DRIVING THIS MORNING MY PASSENGER SEAT BELT WARNING LIGHT WAS FLASHING, I WAS THE ONLY ONE IN THE CAR. I HAD A 20 OZ AQUAFINA BOTTLE OF WATER SITTING IN THE PASSENGER SEAT. THE PASSENGER AIRBAG LIGHT WAS ILLUMINATED ON AND CAR WAS WANTING THE SEAT BELT B…"~2,200 mi, complaint #921584
    • "WHILE DRIVING ON A STRAIGHT STREET PAST AN INTERSECTION, A CAR RAN THE STOP SIGN AND HIT THE RIGHT SIDE CORNER OF THE PASSENGER DOOR AND DAMAGED THE RIGHT REAR WHEEL CAUSING A 180 SPIN AND SLIDING INTO THE CURB DAMAGING THE LEFT WHEELS AND STEERING DOING $10,…"~16,500 mi, complaint #989626
    • "MAY 2013 I PURCHASED A 2012 IMPALA FULLY CERTIFIED BY THE CHEVY DEALER. ON 9/25/2013 I WAS STOPPED ON I-80 DUE TO TRAFFIC. A WOMAN TRAVELING 53 MPH SLAMMED INTO ME CAUSING ME TO TAKE OUT THE NEXT 3 CARS. I FILED AN INVESTIGATION WITH GM TO REVIEW THE VEHICLE I…"~41,039 mi, complaint #1092453
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT TURNED OFF AND ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SDM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUF…"~85,500 mi, complaint #1277212
    • "THE PASSENGER SIDE SEAT PRESSURE(?) SWITCH IN SEAT FOR AIR BAG, CONSTANTLY GOES OFF INDICATING THERE IS SOMEONE SITTING THERE, WHEN IN FACT THERE IS NO ONE OR A PIECE OF PAPER ON THE SEAT. IT STARTED OUT AS A RARE OCCURRENCE BUT IS NOW PRETTY MUCH SWITCHING…"~148,201 mi, complaint #1518713
  3. #3

    steering rack mechanical

    15 unsafe

    15
    incidents

    Commonly reported, insufficient mileage data - n=24, median 87,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING 25 MPH, THE STEERING WHEEL WAS UNCONTROLLABLE CAUSING THE VEHICLE TO CRASH INTO THE CURB. THE DRIVER NOTICED THAT THE LOWER CONTROL ARM HAD FRACTURED. THE VEHICLE W…"~18,000 mi, complaint #1723890
    • "WHEN BACKING OUT OF PARKING SPACE TURNING RIGHT AND THEN TURNING LEFT, IT SOUNDS LIKE GRINDING METAL AND THE CAR STARTS JERKING UNTIL THE WHEELS ARE TURNED STRAIGHT AND THEN IT'S OK AGAIN IT IS REALLY LOUD. I TOOK IT TO THE DEALER BUT IT WOULDN'T DO IT FOR…"~32,000 mi, complaint #1272423
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING RACK LEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE APPROXIMATE FAILURE MILEAGE…"~38,000 mi, complaint #1206782
    • "CAR MAKES GRINDING NOISE AND STOPS AFTER MOVING WHEN TURNING LEFT OR RIGHT WHEN AT A FULL STOP"~94,000 mi, complaint #1491715
    • "The contact owns a 2012 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel seized and became difficult to turn. There was no warning light illuminate…"~201,000 mi, complaint #2175540
  4. #4

    engine stall or no start

    1 stranded, 13 unsafe

    14
    incidents

    Commonly reported, insufficient mileage data - n=21, median 19,500 mi, no reliable range below 25 reports.

    • "THE ENGINE DIED IN A HARD RAIN,WIPERS QUIT, FLASHERS CAME ON, WINDOWS WENT UP AND DOWN, CD PLAYER QUIT AND RADIO CAME ON, THEN FLASHERS WENT OFF. WINDOWS WOULD NOT GO BACK UP SOAKING THE INSIDE OF THE DOORS.THIS IS MY WIFE'S CAR AND NOW SHE IS AFRAID TO DRIVE…"~3,360 mi, complaint #1003610
    • "THE ENGINE SHUT OFF AFTER HITTING A LARGE BUMP IN THE ROAD. THE ENGINE SHUT OFF A SECOND TIME AGAIN AFTER HITTING A LARGE BUMP IN THE ROAD. THE POWER STEERING AND POWER BRAKES WERE BOTH AFFECTED. THE CAR RESTARTED. THE DEALER LOOKED AT THE CAR AND COULDN'T DUP…"~11,500 mi, complaint #1096858
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHEN THE VEHICLE MADE LEFT TURNS AT LESS THAN 5 MPH, IT WOULD SOMETIMES STALL AND DECELERATE. THE CONTACT DID NOT NOTICE IF THERE WERE ANY WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE MANUFACTURER…"~36,000 mi, complaint #1323429
    • "I WAS DRIVING DOWN THE HIGHWAY, GOING ABOUT 60MPH WHEN THE CHECK ENGINE LIGHT CAME ON AND THE CARJUST DIED, IT STARTED TO DECELERATE, I TRIED TO PUSH GAS BUT CAR WOULD NOT GO. LUCKILY TRAFFIC WAS LIGHT AND ABLE TO GET TO THE SIDE OF THE RODE WITHOUT INJURY."~57,000 mi, complaint #1316157
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HAD TO REDUCE THE SPEED TO AVOID A REAR END CRASH. THE VEHICLE STALLED AND FORCED THE DRIVER INTO THE MEDIAN. THE VEHICLE CAME TO A COMPLETE STOP. THE DRIVER SIDE RI…"~78,000 mi, complaint #1353222
  5. #5

    wiring harness

    1 stranded, 5 unsafe, 4 annoyance

    10
    incidents

    Commonly reported, insufficient mileage data - n=15, median 70,000 mi, no reliable range below 25 reports.

    • "PURCHASED A GM CERTIFIED VEHICLE. VEHICLE STALLED SEVERAL TIMES WHENEVER MAKING A LEFT HAND TURN. WHEN I WOULD MAKE A LEFT HAND TURN, THE VEHICLE WOULD DIE COMPLETELY IN THE MIDDLE OF THE TURN. I WOULD HAVE TO RESTART THE CAR. ONE INSTANCE WHEN TRYING TO R…"~55,000 mi, complaint #988860
    • "CAR EXPERIENCED COMPLETE ENGINE AND ELECTRICAL SYSTEM FAILURE WHILE ACCELERATING ONTO BUSY HIGHWAY. THERE WAS NO EMERGENCY LANE, SO BROUGHT CAR TO A HALT BLOCKING ONE LANE. THIS WAS AS VERY DANGEROUS SITUATION. LATER DETERMINED THAT THE CAUSE WAS A LOOSE HOT W…"~66,000 mi, complaint #1071259
    • "ABS/TRACTION CONTROL FAILURE. BOTH LEFT AND RIGHT WIRE HARNESSES HAD TO BE REPLACED TI TO WIRE RUBBING IN FRAME AND GOING TO GROUND. GM HAS FOUR TSB'S ON THIS KNOWN PROBLEM. ABS/TRACTION CONTROL OR FEDERALLY REQUIRED SAFETY FEATURES. THIS NEED TO BE A FULL RE…"~70,000 mi, complaint #1375252
    • "CLUNKING , GRINDING NOISE SERVICE STABILITRAK, SERVICE ABS LIGHTS COME ON LOSE POWER WHEN REVERSING OR MAKING A LEFT TURN. AFTER MUCH RESEARCH THERE SEEMS TO BE A PROBLEM WITH THE WIRING HARNESS GOING TO THE SENSORS IN THE WHEELS. MANY PEOPLE ARE HAVING THIS V…"~95,312 mi, complaint #1672557
    • "THE RADIO WORKS WHEN IT WANTS TO SHOWS A BLANK SCREEN AND DOES ABSOLUTELY NOTHING. MY DOOR CHIMES, IGNITION CHIME, SEAT BELT CHIMES, TURN SIGNAL CHIMES NONE OF THAT WORKS EITHER. NOT SURE IF IT'S AN ELECTRICAL ISSUE. HOWEVER I HAD MY BATTERY AND ALTERNATOR TES…"~104,000 mi, complaint #1504520
  6. #6

    engine internal

    5 unsafe, 3 annoyance

    8
    incidents

    Commonly reported, insufficient mileage data - n=14, median 28,000 mi, no reliable range below 25 reports.

    • "I HAVE NOTICED WHEN TAKING OFF FROM A STAND STILL THE RPM ARE HIGH AND THE ENGINE IS VERY LOUD AND NOISY. IT SEEMS AS I AM DRIVING WITH A V-8 OR EVEN A DIESEL ENGINE. I AM SURE GM HAS BEEN NOTIFIED OF THIS AS WELL AS SOME OF THE OTHER COMPLAINTS I HAVE REVIE…"~11,140 mi, complaint #946342
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE A…"~20,000 mi, complaint #1139196
    • "WHEN I START MY CAR UP FROM A COLD START, I HERE A RATTLING NOISE, AND AFTER IT GETS WARM IT GOES AWAY. ITS BEEN DOING THAT EVER SINCE I BOUGHT THE CAR. AS THE MILES GOT ON THE CAR I THOUGHT IT MIGHT BE THE CATALYTIC CONVERTER. I HAVE 200,000 MILES PLUS"~35,597 mi, complaint #1401866
    • "I WAS STANDING IN TRAFFIC AND SMOKE START COMING INSIDE THE CAR FROM ENGINE AND THE ENGINE START ON FIRE THE CAR BURN FROM THE ENGINE OUT ??? AND I FOUND THIS INFORMATION ABOUT SAFETY PROBLEMS AND RECALLS ON THIS CAR MODEL ON THE INTERNET ABOUT THIS CAR MODEL…"~93,700 mi, complaint #1283360
    • "MY CAR'S ENGINE ALWAYS FEELS LIKE IT'S DRAGGING IN THE FRONT AND SOUNDS REALLY REALLY BAD LIKE IT'S ABOUT TO EXPLODE OR SOMETHING IT MAKES A LOT OF NOISE AND TICKING SOUND AS WELL WHEN I'M DRIVING"~162,500 mi, complaint #1733208
  7. #7

    other

    2 unsafe, 6 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHEN I PURCHASED THIS VEHICLE I HAD A 42 MONTH WARRANTY. SEVERAL MONTHS AFTER MY PURCHASE I NOTICED THAT THE TIRES (ALL 4) WERE DRY ROTTING. SEVERAL MONTHS AFTER THAT THE PASSENGER SIDE HEAD LIGHT WAS FOGGING TO THE POINT IT WAS DIMMING THE HEAD LIGHT. I TOO…"~20,000 mi, complaint #1274337
    • "OPENING DRIVER DOOR TICKING SOUND LASTS ABOUT 1 MINUTE AND QUITS TICKING. KEY IS NOT IN IGNITION. SOUND IS COMING FROM DASHBOARD"~39,000 mi, complaint #1399479
    • "THE REAR IMPACT BAR ON MY 2012 IMPALA IS ROTTED OUT, NOT JUST RUSTED, ROTTED. IT OFFERS NO PROTECTION IN A REAR END COLLISION. I BOUGHT THE CAR NEW AND THE REST OF THE CAR IS STILL PRETTY CLEAN WITH VERY MINOR RUST IN THE BODY SEAMS."~113,000 mi, complaint #1695768
  8. #8

    brake hydraulics

    7 unsafe

    7
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE APPLIED MORE THAN ONCE IN ORDER TO STOP THE VEHICLE. THE BRAKE PEDAL COULD ALSO BE ABNORMALLY DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE…"~4,500 mi, complaint #1013936
    • "WHEN STOPPED AT A RED LIGHT THE PEDDLE WOULD SLOWLY DRIFT TOWARDS FLOOR. THE CAR BEGAN TO ROLL AS IF THE BRAKES WERE RELEASING. I APPLIED MORE PRESSURE TO THE PEDAL HALTING THE VEHICLE. I TOOK THE CAR TO A DEALERSHIP AND WAS TOLD IT WAS DUE TO THE LOCATION…"~18,800 mi, complaint #983673
    • "BRAKES HAVE WHAT I FEEL IS EXCESSIVE AMOUNT OF FADE ESPECIALLY AFTER JUST A FEW STOPS SEEMS TO OCCUR MORE AT SPEEDS OVER 50 MPH. *TR"~32,548 mi, complaint #986530
    • "I WAS GOING SLOW (20 MPH OR LESS), EXPECTING TO STOP WITH MY FOOT ON THE BREAK. A CAR SLAMMED IN BACK OF ME. ON IMPACT, I PUSHED THE BREAK ALL THE WAY DOWN TO THE FLOOR, WITHOUT ANY RESISTANCE. JUST PRIOR TO THAT, THE BREAKS WERE SLOWING-DOWN THE CAR AS EXP…"~97,000 mi, complaint #1383252
    • "The contact owns a 2012 Chevrolet Impala. The contact stated that while the vehicle was parked, he became aware of condensation under the vehicle. The oil pressure light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed t…"~127,000 mi, complaint #1939407
  9. #9

    fuel pump

    1 stranded, 5 unsafe

    6
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE VEHICLE HAS A LOUD KNOCKING SOUND FROM THE HIGH PRESSURE FUEL PUMP WHEN YOU TAKE OFF FROM A STOP. *TR"~31,100 mi, complaint #986557
    • "I WAS DRIVING TO WORK. MY CAR STARTED TO LOSE SPEED. UNTIL IT CAME TO A COMPLETE STOP. I CALLED FOR A TOW TRUCK, THAT TOWED MY VEHICLE TO A REPAIR SHOP. AFTER DIAGNOSIS OF MY CAR THE REPAIR GUY, INFORMED ME IT WAS MY MODULE FUEL PUMP FLOW CONTROL. I WANTED TO…"~63,023 mi, complaint #1368922
    • "CAR HAS 68,000 MILES. A FEW DAYS AGO THE ENGINE LIGHT CAME ON, WHICH DISABLED REMOTE START. I DIDN'T REALIZE THIS UNTIL I WENT TO GET INTO THE CAR. I'M IN MI AND THIS PAST WEEK HAS BEEN VERY COLD. I JUMPED IN AND DROVE IT TO WORK (LESS THAN 3 MILES). ON THE WA…"~68,000 mi, complaint #1364134
    • "WHILE DRIVING ON THE HIGHWAY THE CHECK ENGINE LIGHT & TRACTION LIGHT CAME ON AT THE SAME TIME AS THESE 3 MESSAGES, ENGINE MAY LOOSE POWER, SEVERICE TRACTION CONTROL, STABILITRACK. THE ENGINE STARTED SLOWING DOWN & HAD A HIGH PITCHED WHINNY NOISE. AFTER ABOUT…"~101,000 mi, complaint #1466809
  10. #10

    seatbelt and pretensioner

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BELT FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000."~18,000 mi, complaint #1173557
    • "I HAVE TRIED PULLING ON EACH FRONT SEAT BELT VERY QUICKLY TO TRIGGER THE MOTION SENSITIVE RETRACTOR TO SEE IF THE SEAT BELT RETRACTORS WOULD LOCK UP. THEY NO LONGER DO. WHEN THE CAR WAS NEWER, I COULD PULL ON THE RETRACTORS VERY QUICKLY AND THE SEAT BELT RETRA…"~31,000 mi, complaint #1137468
    • "SEAT BELT TENSIONER WAS FOUND TO BE INOPERABLE DURING A DEALERSHIP REPAIR VISIT. DEALER WILL REPLACE IT AT SUBSTANTIAL CHARGE."~36,000 mi, complaint #1370348
    • "MY DRIVER SIDE AND BACK SEAT IN THE MIDDLE SEAT BELTS WILL NOT LOCK. I ATTEMPT TO ATTACH THE SEAT BELT AS IT SHOULD BUT WILL NOT LOCK AND IF IT DOES CLICK TO LOCK THE FIRST BUMP (POT HOLE) I HIT IT UNBUCKLES. VERY UNSAFE. *TR"~62,000 mi, complaint #1077541
  11. #11

    suspension arms and bushings

    3 unsafe, 1 broken, 1 annoyance

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "CAR WAS SERVICED (OIL CHANGE AND TIRE ROTATION). AFTERWARDS WHEN DRIVING THE CAR 50-60 MPH THERE IS A VIBRATION FELT IN WHEEL AND IN SEAT. TOOK BACK TO DEALER, HAD ALL 4 WHEELS BALANCED. PROBLEM STILL EXISTED. ADDITIONALLY THERE IS A CLUNKING NOISE IN FRO…"~33,500 mi, complaint #993108
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THE CARRIAGE BOLT FAILED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN RECOMMENDED THE REPLACEMENT OF THE CARRIAGE BOLTS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE F…"~51,000 mi, complaint #1105746
    • "I HAVE HAD MAJOR FAILURE OF ALL OF THE MAIN FUNCTION COMPONENTS OF THE STEERING AND SUSPENSION. MULTIPLE TIMES I HAVE REPLACED, THE INNER AND OUTER TIE RODS, LL 4 WHEELBEARING ASSEMBLY, SWAY BAR LINKS, CONTROL ARMS, CV AXLES. I HAVE TO REPLACE BRAND NEW TIRES…"~127,600 mi, complaint #1673756
  12. #12

    transmission automatic

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=8)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED, SHE WAS UNABLE TO SHIFT THE GEAR INTO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,220. *TR"~3,220 mi, complaint #990459
    • "AT SPEEDS 15 MPH AND ABOVE AFTER DECELERATING THEN ACCELERATING TRANSMISSION WILL MAKE A NOISE RANGING FROM A CLINK, CLANK, CLUNK TO A BANGING JOLT AS IF THE CAR HAS BEEN REAR ENDED. THE MORE PRESSURE ON ACCELERATION AND THE LOWER THE GEAR THE LOUDER THE NOIS…"~6,000 mi, complaint #1029035
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION REMAINED IN 4TH GEAR AND WOULD NOT SHIFT INTO 5TH OR 6TH GEAR AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT…"~6,206 mi, complaint #1054655
    • "AT TIMES, THE VEHICLE JERKS WHILE SHIFTING. I HAVE EXPERIENCED HEAVY JOLTING, ROUGH SHIFTING, ESPECIALLY DURING LOW SPEEDS. WHILE ON HIGHWAY OR DURING STRONG ACCELERATION, CAR SHIFTS GREAT. MOSTLY THE ISSUES ARE DURING DOWNSHIFTS OR LOW SPEED SHIFTS. TOOK TO C…"~39,504 mi, complaint #1029694
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN FOR SERVICE, THE DEALER DISCOVERED THAT THE REB WAVE PLATE WAS FRACTURED INSIDE THE TRANSMISSION. THE VEHICLE WAS DIAGNOSED AND THE DEALER STATED THAT THE ENTIRE T…"~153,973 mi, complaint #1373707
  13. #13

    driveshaft axle cv

    3 unsafe, 1 broken

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=9)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, WHEN ACCELERATING AND DECELERATING THERE WOULD BE AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE WAS INTERMENT. THE VEHICLE WAS TAKEN…"~20,000 mi, complaint #1072463
    • "FRONT WHEEL HUB AND CV AXLE NUT LOOSE. REPLACED FRONT WHEEL HUB PART # 88964168, HUB 6.307 QY* CPOBK. TORQUED RIGHT FRONT WHEEL HUB AND CV AXLE NUT TO SPECIFICATIONS. GMC FACTORY ERROR IN QUALITY CONTROL. *TR"~20,545 mi, complaint #1064831
    • "REPLACED FRONT WHEEL DRIVE INTERMEDIATE SHAFT AND RIGHT SIDE TRANSAXLE SEAL. *TR"~21,927 mi, complaint #1095933
    • "MY TY ROD BROKE AND ANOTHER PART INSIDE THE TY ROD BROKE I AM WONDERING IF IT HAD A RECALL ON MY CAR CHEVROLET IMPALA XL 2012"~64,000 mi, complaint #1393011
  14. #14

    power steering hydraulic

    4 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=11, median 57,000 mi, no reliable range below 25 reports.

    • "TL * THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE POWER STEERING LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. T…"~49,341 mi, complaint #1082678
    • "DROVE FROM HOME, TO WORK, MAYBE 3 MILES. ABSOLUTELY NO PROBLEM. NO WARNING LIGHTS OR MESSAGES ON DASH. SPEED LIMIT IS 35MPH. FOR PART OF THE DRIVE, AND 25MPH THE LAST PART. PULLED INTO THE PARKING LOT AS USUAL. STILL NO PROBLEM. SLOWED TO PARK. AS I TRIED TO…"~64,000 mi, complaint #1177870
    • "I WAS DRIVING DOWN A HILL ON KALAMAZOOST IN LANSING MICH. MY POWER STEERING AND POWER BRAKES STOPPED WORKING. I PULLED ON THE STEERING WHEEL TO TURN THE CAR INTO A HEDGE OF BUSHED ON THE SIDE OF THE ROAD. IT STOPPED BEFORE I HIT THEM."~70,517 mi, complaint #1192412
    • "WHILE DRIVING ON A CITY STREET I NOTICED THE POWER STEERING WAS MUCH HARDER TO TURN."~99,500 mi, complaint #1465402
  15. #15

    steering electric assist

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "WHEN I BACK OUT OF A PARKING STALL OR DRIVEWAY AND STILL HAVE MY FOOT ON THE BRAKE AND THEN I PUT IT IN DRIVE, WHEN I TRY TO TURN THE WHEEL TO START TO DRIVE DOWN THE STREET, IT IS LIKE I LOST POWER STEERING AND IT TAKES EVERYTHING IN MY POWER WITH MY HANDS TO…"~17,000 mi, complaint #1348903
    • "The contact owns a 2012 Chevrolet Impala. The contact stated that on three separate occasions, while driving in the rain, the steering wheel seized. Additionally, upon starting the vehicle, the key failed to release from the ignition. The TPMS warning light wa…"~80,000 mi, complaint #1895705
    • "WHEN DRIVING SUDDEN JERKS OF EXTRA POWER THEN SOMETIMES LOWER POWER/ ALOT OF CLICKING WHEN IM NOT IN THE CAR AND EVERYTIME I OPEN THE DOOR OR TURN OFF THE CAR. LIGHTA FLICKER WHEN ROLLING THE WINDOWS UP OR DOWN AND JUST WHEN THEY WANT RO"~96,000 mi, complaint #1485407
  16. #16

    tire failure

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I BOUGHT A 2012 IMPALA .2 DAYS AFTER I BOUGHT IT FROM DEALER HAD TIRE GO DOWN FROM BUBBLE ON SIDEWALL. A MONTH LATER SAME THING. HAD BLOW OUT WITH 3 COUPLE DAYS AGO. WENT AND BOUGHT NEW SET AND FOUND OUT 4TH TIRE HAD BUBBLE.NOW I HATE I BOUGHT ANOTHER SET OF…"~4,150 mi, complaint #1098503
    • "ALL 4 AND 1 REPLACEMENT TIRE OR THE ORIGINAL FACTORY INSTALLED GOODYEAR EAGLE TIRES FAILED DUE TO BELT SEPERATION FROM THE TREAD. ONE WAS A MAJOR FAILURE AT HIGHWAY SPEED AND L HAD TO MAKE AN EMERGENCY EXIT OFF OF THE HIGHWAY AND GET IT REPLACED WHILE ON A…"~10,000 mi, complaint #1473377
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS TIRES, SIZE: P225/55R17. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT END OF THE VEHICLE STARTED TO SHAKE. THE CONTACT DISCOVERED A BULGE IN THE FRONT DRIVER SIDE TIRE. THE DEALER ST…"~50,000 mi, complaint #1131565
  17. #17

    unintended acceleration

    4 unsafe

    4
    incidents

    Commonly reported, insufficient mileage data - n=14, median 73,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNED A 2012 CHEVROLET IMPALA. WHILE REVERSING OUT OF A PARKING LOT, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE FINALLY STOPPED WHEN IT CRASHED INTO A…"~51,564 mi, complaint #1513728
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, AND THE ENGINE STALLED. AS A RESULT OF THE FAILURE, THE REAR END OF THE VEHICLE CRASHED INTO A…"~88,000 mi, complaint #1099589
    • "CAR LUNGED INTO CAR IN FRONT EVEN THOUGH MY FOOT ON BRAKE. PLACED CAR IN REVERSE AND IT KEPT GOING IN REVERSE VERY FAST UNTIL CAR BACKED UP ONTO A CURB!!! IT WAS AS IF THE ACCELERATOR GOT STUCK EVEN THOUGH FOOT WAS ON BRAKE. *TR"~107,700 mi, complaint #1661754
  18. #18

    wheel or rim

    2 unsafe, 2 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "THE TIRES CONTINUALLY LOOSE AIR. THE DEALER WAY BACK WHEN SAID TIRES WERE MY EXPENSE. TOOK IT TO DISCOUNT TIRE AND THEY SAID THE RIMS ARE NOT SMOOTH ENOUGH FOR A TIGHT SEAL. I NEED TO ADD AIR EVERY 2 WEEKS WITHOUT FAIL. NOW I'M PAST THE 36 MONTH WARRANTY."~1,000 mi, complaint #1238792
    • "I WAS ROTATING THE TIRES AT HOME. WHEN REPLACING THE WHEELS I STARTED AND SNAGGED THE LUG NUTS BY HAND. I WENT TO TORQUE THE LUG NUTS TO SPECIFICATIONS (100 FOOT POUNDS) USING A TORQUE WRENCH. ONE OF THE RIGHT FRONT LUG NUTS WOULD NOT STOP TURNING WAY BEFORE R…"~8,486 mi, complaint #923147
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR DRIVER SIDE WHEEL MADE A THUD SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE SPARE TIRE SCREWS INSIDE THE TRUNK WERE TIGHTENED; HOWEVER, THE FAILURE RECURRED MULTIPL…"~12,000 mi, complaint #1101072
    • "THE FIRST TIME WAS IN DEC. 2013. EVERYTIME I BACKED UP I HEARD A CLUNK. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS A BAD RIGHT REAR WHEEL HUB. I WAS IN LUCK BECAUSE IT WAS COVERED BY MY EXTENDED WARRANTY MINUS THE 100.00 DEDUCTIBLE. THE CAR ONLY HAD 40,00…"~40,000 mi, complaint #1046177
  19. #19

    control module

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "WHILE DRIVING IN THE FAR RIGHT LANE MY DASHBOARD WENT COMPLETELY BLACK,THE RADIO WENT OFF AND MY STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN.I WAS ABLE TO MANEUVER THE CAR TO SIDEWALK THE CAR WAS STILL IN DRIVE THE KEYS WERE IN IGNITION. I TURNED THE KEY AN…"~2,400 mi, complaint #1050880
    • "THE DOOR BLEND ACTUATORS GO OUT CONSTANTLY. THE CAR HAS THREE OF THEM. WHEN THEY GO BAD, THERE IS A LOUD CLICKING OR KNOCKING SOUND BEHIND THE DASHBOARD AND THE AIR CONDITIONER AND HEATER STOP WORKING. IF IT'S COLD, IT BLOWS COLD AIR AND IF IT'S HOT IT BLOW…"~60,000 mi, complaint #1683793
    • "THE ACTUATOR HAS FAILED IN THE CAR, A SMALL ELECTRICAL MOTOR THAT MOVES THE TEMP DOORS OR THE RECIRCULATION DOOR. WHEN THE ACTUATOR GOES BAD, YOU WILL HEAR A THUMP NOISE FROM UNDER THE DASH THAT IS EXTREMELY LOUD, WHICH IMPEDES THE DRIVER ABILITY TO HEAR EMERG…"~98,000 mi, complaint #1552057
  20. #20

    fuel injector

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "2/16/2019 (SAT 3:30PM) : SUDDENLY LOST POWER WHEN DRIVING AT [REDACTED ADDRESS] 99 NEAR FRESNO, CALIFORNIA. FELT LIKE NO GAS COMING IN. ENGINE WAS STILL ON, BUT GAS PEDAL SEEMED TO PUMP NO GAS TO THE ENGINE. PUMPING THE GAS PEDAL HAD NO ACCELERATION RES…"~42,303 mi, complaint #1541055
    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT FUEL INJECTORS 1, 3, AND 5 MALFUNCTIONED AND FUEL TRAVELED STRAIGHT THROUGH THE EXHAUST SYSTEM. THE CONTACT NOTICED A FUEL ODOR COMING FROM THE REAR EXHAUST. THE DEALER DIAGNOSED THAT INJECT…"~58,168 mi, complaint #1262981
    • "ABOUT 2 MONTHS AGO THE ENGINE STARTING DIESELING (THE ENGINE WILL STILL HAVE COMBUSTION AFTER THE IGNITION WAS TURNED OFF). DURING A TRIP ON CITY STREETS THE ENGINE SUDDENLY STOPPED WHEN DRIVING. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND RESTART THE ENGINE. ABO…"~113,000 mi, complaint #1584748
  21. #21

    key fob and immobilizer

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED WHILE STARTING THE VEHICLE THE KEY FAILED TO TURN UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED TWICE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF T…"~33,000 mi, complaint #1051528
  22. #22

    wheel bearing

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHEN MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, SERVICE TRACTION CONTROL, AND SERVICE STABILITRAK INDICATORS ILLUMINATED. IN ADDITION, AN ABNORMAL GRINDING SOUND WAS HEARD. ONCE THE VEHICL…"~35,000 mi, complaint #1599838
    • "GRINDING NOISE IN FRONT LEFT WHEEL. ELECTRONIC STABALIZER FLASHES ON AND OFF AND ON AND OFF. GOING FROM REVERSE TO FORWARD THE CAR LOSES POWER AND THEN JUST DIES RIGHT IN THE MIDDLE OF AN INTERSECTION. HAD WHEEL HUB SENSOR REPLACED. GOOD FOR TWO MONTHS. NOW S…"~48,000 mi, complaint #1374916
    • "USED CAR PURCHASED WITH APPROX. 72,000 MILES. MAJOR PROBLEMS BECAME APPARENT AT 73,000 MILES APPROX. GRINDING CLUNKING SQUEALING NOISES WERE 1ST WARNING SIGNS. ALL OF THESE NOISES OCCUR ANYTIME THE VEHICLE IS BEING DRIVEN, INTERMITTENTLY, BUT EVERYTIME I TURN…"~73,000 mi, complaint #1502368
  23. #23

    abs module

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "ABS LIGHT COMES ON STABILTRAC LIGHT COMES ON BRAKES PULSE AND GRIND ON OCCASION DON'T WANT TO STOP AT TIMES LIKE YOUR ON ICE"~63,000 mi, complaint #1310052
    • "MY CHEVROLET IMPALA WAS IN MOTION WHEN MY ABS AND TRAC SENSOR KEEPS COMING ON. NOW IT'S HAPPENING EVERYTIME I DRIVE. IT ALMOST LOCKS ON ME WHEN I'M DRIVING AND IT SCARES ME FOR MY SAFETY OF MY KIDS AND MYSELF IN THE VEHICLE. I LOOKED UP TO TO SEE WHAT THE PROB…"~180,000 mi, complaint #1467884
  24. #24

    alignment and pull

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "GRINDING NOISE FROM FRONT AND MOMENTARY LOSS OF ACCELERATION UPON ACCELERATION FROM STOP. MOST PREVALENT ON LEFT TURN FROM STOP BUT PROGRESSIVELY GETTING MORE FREQUENT ON STRAIGHT OR RIGHT TURNS. DASH TRACTION CONTROL LIGHT ILLUMINATES MOMENTARILY. ORIGINAL…"~40,000 mi, complaint #1277614
    • "THIS VEHICLE IS DANGEROUS! IVE REPORTED SOME OTHER MECHANICAL FAILURES THAT PUT ME IN DANGER BUT NOT ALL AND THEY STILL HAVE YET TO STOP HAPPENING. IVE SPENT OVER 10K REPAIRING AND REPLACING STEERING, SUSPENSION DRIVE TRAIN/ DRIVE AXLE AND CHASSIS COMPONENTS.…"~111,051 mi, complaint #1603220
  25. #25

    fuel tank and lines

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "DRIVING 55 MPH ON THE INTERSTATE NOTICED THAT I HADN'T FILLED UP IN A WHILE YET THE FUEL GAUGE STILL READ "COMPLETELY FULL". FILLED UP AT GAS STATION TOOK 3/4 OF A TANK. GAUGE HAS BEEN ALTERNATING BETWEEN FULL AND COMPLETELY EMPTY FOR A MONTH. COULD HAVE RUN O…"~50,800 mi, complaint #1278572
    • "CHECK ENGINE, FUEL TANK WILL NOT FILL, CAR RUNS OK"~85,000 mi, complaint #1530279
  26. #26

    heater core and blower

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TAKATA RECALL PROBLEMS WITH BLOWER MOTOR IN AC..WAS REPLACED TWICE. ONE SIDE OF VENT IS HOT WHILE OTHER IS COLD. ALSO LOUD TAPPING NOISE AFTER CAR IS SHUT OFF..CONTINUOUSLY EVEN WHEN ENGINE IS TURNED OFF. BELIEVE A BAD RELAY NOW THAT I NEED TO REPLACE. MY SI…"~68,000 mi, complaint #1462895
    • "The contact owns a 2012 Chevrolet Impala. The contact stated that two days after purchasing the vehicle and driving at an undisclosed speed, he heard an abnormal clicking sound coming from the dashboard. There were no warning lights illuminated. The vehicle wa…"~100,000 mi, complaint #1760969
  27. #27

    hv system fault reduced power

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHILE DRIVING HOME FROM WORK DURING RUSH HOURS MY 2012 CHEVY IMPALA'S DASHBOARD LIGHTS UP SAYING " SERVICE TRACTION CONTROL, SERVICE STABILINK, ENGINE POWER REDUCED" TERRIFIED AS I WAS IN THE MIDDLE LANE TRYING TO GET OVER AS MY CAR BEGAN TO GO INTO LIMP MODE.…"~88,000 mi, complaint #1617562
  28. #28

    interior trim

    2 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD REST AND THE PANELS LOCATED IN THE FRONT AND REAR SIDES WINDOWS OBSTRUCTED THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER ATTEMPTED TO REMOVE THE HEADREST HOWEVER THE HEADREST COULD…"~28,200 mi, complaint #1047958
    • "TRIM ON PASSENGER DOOR STARTED PEELING OFF CAR WAS NOT IT IN ANY WAY TRIM IS PUT ON WITH 2 PIECES OF WHAT LOOK LIKES DOUBLE SIDED TAPE VERY DISAPPOINTED AFTER SPENDING 18,000 DOLLARS"~40,000 mi, complaint #1184042
  29. #29

    lighting exterior

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2012 IMPALA THE PASSENGER SIDE LOWBEAM HEADLIGHT KEEPS GOING OUT, AFTER REPLACING THE BULB IT GOES OUT AGAIN INSTANTLY. SOME KIND OF ELECTRICAL ISSUE I'M GUESSING. CAN BE DANGEROUS AND GETTING PULLED OVER FOR IT BY THE POLICE IS NOT FUN."~60,300 mi, complaint #1460532
  30. #30

    noise or vibration unspecified

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "WHEN A WINDOW IS ROLLED DOWN IN THE VEHICLE THERE IS A HORRIBLE VIBRATION INSIDE OF THE CAR THAT ACTUALLY CAUSES A HEADACHE. EVEN IF WE ROLL DOWN TWO IT DOESN'T HELP."~42,000 mi, complaint #1249282
    • "WHEN ENTERING CAR THERE IS TAPPING NOISE BEHIND THE PASSENGER GLOVE BOX,THIS NOISE WILL CONTINUE FOR APPROX; 5 MIN ,WHEN KEY IS TURNED TO THE OFF POSITION NOISE WILL CONTINUE FOR A FEW MINUTES BEFORE STOPPING.. CAR IS GARAGE KEPT. MAIN DRIVER IS A SENIOR DRIVE…"~43,855 mi, complaint #1626196
  31. #31

    throttle and pedal

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "ACCELERATOR RESPONSE TIME TAKES TOO LONG TO RE-ACCELERATE . AFTER LETTING OFF GAS THEN RE-APPLYING PEDAL WHILE DRIVING, RESPONSE TIME SHOULD BE 800 MILI SECONDS FOR AN ELECTRONIC ACCELERATOR BUT , IT IS WAY LONGER AND MAKES CAR BACKFIRE AT TIMES IF I HOLD PE…"~18,120 mi, complaint #1146645
    • "WHEN DRIVING WITH THE ENGINE AT LOWER THAN NORMAL DRIVING TEMPERATURE, DRIVER STOPS AT A STOP SIGN AND WITH HARD ACCELERATION THE ENGINE SURGES FROM FULL POWER TO DYING OUT AS THO FUEL STARVED.THIS CONTINUES IN A JERKING ACTION. UNTIL; THE DRIVER REMOVES HIS F…"~29,000 mi, complaint #1024099
  32. #32

    ac compressor and refrigerant

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE AIR CONDITIONING SYSTEM STOPPED PROVIDING COLD, DRY AIR FOR A PERIOD OF ABOUT 15 MINUTES. THEN, THE COLD, DRY AIR RETURNED. THE AIRFLOW THROUGH THE VENTS NEVER DECREASED, ONLY THE TEMPERATURE AND HUMIDITY IN THE CABIN CHANGED. THIS HAS OCCURRED INTERMITTEN…"~22,000 mi, complaint #1187412
  33. #33

    acceleration loss or hesitation

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ABOUT 8 MONTHS AGO MY 2012 CHEVY IMPALA STARTED CAUSING ISSUES WHEN THE ENGINE LIGHT APPEARED WITH THE REDUCED ENGINE LIGHT. TAKING IT TO A DEALERSHIP, THEY PUT THE COMPUTER ON IT & WERE UNABLE TO DETERMINE WHAT THE CODES WERE RELATED TOO. I THEN SEARCHED GOO…"~118,535 mi, complaint #1302296
  34. #34

    battery and charging

    1 stranded

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE SERVICE BRAKE ASSIST, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED AS THE VEHICLE CAME TO AN ABRUPT STOP. THE VEHICLE WAS TOWED TO GARBER CHEVROLET ([R…"~144,000 mi, complaint #1486878
  35. #35

    brake pads and rotors

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE APPLIED THE BRAKES THE VEHICLE SHOOK VIGOROUSLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CALIPER FAILED AND THE TECHNICIAN REPLACED THE CALIPER O…"~44,073 mi, complaint #1084602
  36. #36

    climate control module

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "MY WIFE AND I OWN A 2012 CHEVROLET IMPALA,I HAVE RESEARCHED THIS VEHICLE A LOT.ON COMPLAINT WEBSITES,THERE ARE PAGES AND PAGES OF PEOPLE COMPLAINING ABOUT THE BLEND DOORS FOR HEAT AND AIR,YOU HAVE NO CONTROL OVER THE DEFROST OR AIR OOR HEAT,THAT IS DANGEROUS F…"~41,233 mi, complaint #1569057
  37. #37

    differential

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "CLUNKING SOUND FROM TRANSMISSION DIFFERENTIAL...WHEN YOU PULL OUT FROM A STOP YOU GET A CLUCKING NOISE AND THE CAR CANNOT GO...SOMETHING IS GRABBED..PULLING ONTO A CITY STREET OR GOING IN REVERSE FROM DRIVEWAY..MECHANIC HAS BEEN UNABLE TO FIND PROBLEM AFTER 5…"complaint #1239050
  38. #38

    door latch and hinge

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "UPON ARRIVING AT A RESTAURANT LOCATION WHERE WE PLANNED TO DINE, MY SPOUSE OPENED THE RIGHT FRONT PASSENGER DOOR USING THE INSIDE DOOR HANDLE. WHILE PUSHING THE DOOR OPEN SHE RELAXED HER HANDHOLD ON THE HANDLE ALLOWING HER RIGHT HAND PINKIE FINGER TO BECOME C…"~26,700 mi, complaint #936392
  39. #39

    emissions aftertreatment

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "1ST - 8/11/2018 - 79,653 MILES - CHECK ENGINE LIGHT CAME ON, CODE P0411 SECONDARY AIR INJECTION SYSTEM INCORRECT FLOW DETECTED. DEALERSHIP STATED THE SOLENOID MALFUNCTION CHECK ENGINE CAME BACK ON, CODE P0411, CHEVROLET STATED THE SECONDARY AIR INJECTION SYS…"complaint #1621249
  40. #40

    engine head gasket

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE HAD TO BE JUMP STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE…"~100,000 mi, complaint #1457030
  41. #41

    engine oil consumption

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I TOOK MY VEHICLE IN FOR SERVICE TO A RECALL FOR THE IGNITION, WHILE THERE THEY DISCOVERED OIL LEAKING FROM OIL PAN GASKET, THEY FOUND PROBLEMS WITH THE EMISSION. I TOOK IT HOME AND WHEN I STARTED IT IT WAS ACCELERATED, I TOOK IT BACK AND DEALER CLAIMED IT WA…"complaint #1249230
  42. #42

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I have a 2012 impala that I have had since 2015 and a little while after I got it the engine light came on and it said it was the fuel pump control module requested Mil illumination and evaporated emissions systems leak detected (large leak) and at times the g…"complaint #1805880
  43. #43

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "MY VEHICLE'S STEERING WENT OUT OF NO WHERE AS I WAS PULLING INTO A STORE. THERE WAS A STRONG SMELL COMING THROUGH THE AIR VENTS, AND VERY THICK SMOKE COMING FROM UNDER THE HOOD. I WAS UNABLE TO CONTROL THE VEHICLE AND HAD TO STOP TO INSPECT THE VEHICLE. I O…"~33,000 mi, complaint #1012362
  44. #44

    glass and windshield

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE WINDSHIELD HAS A CURVE TO IT THAT SKEWS YOUR PERSPECTIVE OF THE ROAD. THE CAR WAS A RENTAL, AND AFTER JUST AN HOUR OF DRIVING, MY EYES HURT, AND I GOT A HEADACHE. THIS SEEMS LIKE A POOR DESIGN ISSUE, AND OUT CONCERNED ME FOR THOSE WHO MAY ACTUALLY OWN THE…"~11,000 mi, complaint #953929
  45. #45

    lighting interior

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ALL MY LIGHTS INSIDE AND OUTSIDE FLICKER. ALSO PANEL LIGHTS DOOR LIGHTS OVERHEAD LIGHTS MAP LIGHTS."~13,000 mi, complaint #1696649
  46. #46

    parking brake

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "CAR WAS IN PARK AT A GAS STATION, IGNITION OFF, CAR NOT RUNNING. GEAR SHIFT INDICATOR SHOWED "PARK". DRIVER WAS OUT OF THE CAR AND THE CAR ROLLED AWAY, CRASHING INTO PARKED VEHICLE AND RESULTING IN INJURY TO DRIVER. THIS WAS AN AVIS RENTAL CAR WITH 7,500 MIL…"complaint #894943
  47. #47

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN UNSTABLE MOTION IN THE FRONT OF THE VEHICLE ASSOCIATED WITH THE SUSPENSION OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE MANUFACTURER WHO STATED THAT THERE WAS…"~70,000 mi, complaint #1336762
  48. #48

    timing belt or chain

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "ENGINE WARNING LIGHT AND CODES FOR TIMING CHAIN PROBLEM WHILE I WAS DRIVING. UNRESOLVED BY DEALERSHIP OR MANUFACTURER; BBB AUTOLINE SAID I SHOULD TURN TO NHTSA."~45,545 mi, complaint #1654546
  49. #49

    torque converter

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "FAILED TORQUE CONVERTER. THE TORQUE CONVERTER WOULD SLIP WHEN SHIFTING FROM REVERSE TO FORWARD (DRIVE). IT WOULD SLAM INTO DRIVE, GRIN THE GEARS AND CAUSE THE TIRES TO SQUEAK (SPIN). ON APRIL 28, HEDRICK'S CHEVROLET 961 W SHAW, CLOVIS, CA, REPLACED THE ORIGIN…"~20,150 mi, complaint #1061266
  50. #50

    wiper and washer

    1 broken

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "I HAVE HAD TO REPLACE PINS ON WIPER ARMS TWICE IN ABOUT 6 MONTHS SINCE I BOUGHT THE CAR. IS THERE A RECALL ON THESE WIPER ARMS?"~2,000 mi, complaint #1722395

Search NHTSA's own recall and complaint database for CHEVROLET IMPALA directly.