2016 CHEVROLET CRUZE

What owners reported to NHTSA, ranked by how often and how seriously.

This is complaint data, not a random sample.

It only includes owners who chose to file a federal complaint, so it over-represents dramatic and safety-related problems and under-represents minor issues an owner just had fixed without reporting. Read this as what NHTSA complainants report most, not as this vehicle's true failure rate. Full methodology.

Component ranking

  1. #1

    engine stall or no start

    4 stranded, 32 unsafe

    36
    incidents
    Typical range: 16,000–70,000 mi

    Median 52,000 mi, based on 40 reports (44% had no usable mileage)

    • "CAR STALLED WHILE MAKING A LEFT TURN IN TRAFFIC- A VERY DANGEROUS SITUATION."~7,568 mi, complaint #1384383
    • "I WAS DRIVING ON THE HIGHWAY ON MY WAY TO DROP OFF MY DAUGHTER TO THE BABYSITTER WHEN SUDDENLY MY STEERING WHEEL STARTED GETTING HARD AND THE CAR WOULDN'T RUN, I KEPT PUSHING THE GAS PETAL AND NOTHING, MY CAR WASN'T RUNNING. WHEN SUDDENLY THE CHECK ENGINE LIGH…"~15,980 mi, complaint #1471602
    • "THE PROBLEM INVOLVES THE AUTO STOP/START FEATURE ON MY CAR. WHEN MY CAR IS IN DRIVE, THE BRAKE PETAL IS DEPRESSED, AND COMES TO A COMPLETE STOP, SAID FEATURE WILL ENGAGE AND SHUT THE ENGINE OFF. THE ANOMALY OCCURS WHEN THE BRAKE PETAL IS RELEASED AND THE ENG…"~44,000 mi, complaint #1602151
    • "I PURCHASED A 2016 CHEVROLET CRUZE WITH AN AUTO STOP FEATURE. THE VEHICLE WAS PURCHASED AS A USED VEHICLE IN AUGUST OF 2019. AT THE TIME OF PURCHASE, IT HAD 70,000 MILES ON IT. LESS THAN TWO MONTH INTO HAVING THE VEHICLE, THE CAR STARTED SHUTTING OFF EACH TIME…"~70,000 mi, complaint #1717617
    • "AT LEAST ONCE A WEEK, MY CHEVY CRUZE 2016 ENGINE SHUTS OFF COMPLETELY WHILE IDLE AT A STOP SIGN OF RED LIGHT. I HAVE AUTO SHUT OFF AND WHEN THE AUTO SHUT OFF IS IN PLAY IT NEVER CUTS BACK ON WHEN TAKING MY FOOT OFF THE BRAKE. I HAVE TO PUT MY CAR INTO PARK AN…"~85,000 mi, complaint #1411092
  2. #2

    engine cooling

    33 unsafe

    33
    incidents

    Commonly reported, insufficient mileage data - n=21, median 65,000 mi, no reliable range below 25 reports.

    • "AS I WAS DRIVING ABOUT [REDACTED ADDRESS], EVERYTHING SEEMED LIKE JUST ANY OTHER DAY. BUT IT WAS FAR FROM IT. I STARTED TO SMELL A FUNNY PLASTIC/RUBBER LIKE SMELL COMING FROM THE FRONT OF MY CAR. SO IMMEDIATELY PULLED OVER TO CHECK WHAT WAS GOING ON. IT IS KEY…"~1,000 mi, complaint #1327599
    • "The contact owns a 2016 Chevrolet Cruze. The contact stated that he noticed that the coolant level was low and added coolant to the reservoir. The contact stated that when he returned, he noticed the coolant had leaked onto the ground. The vehicle was not diag…"~55,070 mi, complaint #1853637
    • "The contact owns a 2016 Chevrolet Cruze. The contact stated while inspecting the vehicle, she noticed that the vehicle was low on antifreeze, and added antifreeze. The next day when she returned home from work, she became aware that the antifreeze level was ag…"~69,000 mi, complaint #1852399
    • "THE VEHICLE OVERHEATS ON A REGULAR BASIS. IT WENT IN FOR SERVICE FOR THIS PROBLEM ON 07-03-19, 05-06-19, 11-21-18 & 09-25-18. THE LAST BILL WAS FOR $2919.60. THE DEALERSHIP WHERE THE SERVICE IS BEING COMPLETED HAS ADVISED THAT THE 2016 CHEVY CRUZE IS VERY W…"~76,618 mi, complaint #1598384
    • "The contact owns a 2016 Chevrolet Cruze. The contact stated that while driving at various speeds, an abnormal burning odor was coming from the vehicle. The contact stated that while driving 40 MPH, the temperature gauge indicated that the engine was hot(H). Th…"~104,000 mi, complaint #2071295
  3. #3

    engine internal

    2 stranded, 18 unsafe, 1 annoyance

    21
    incidents
    Typical range: 65,000–92,000 mi

    Median 75,500 mi, based on 26 reports (16% had no usable mileage)

    • "THE ENGINE LIGHT KEEPS COMING ON. THERE DOESN'T APPEAR TO BE ANYTHING WRONG WITH THE ENGINE. THE LIGHT WILL CLEAR ITSELF EVENTUALLY, BUT THEN IT WILL COME BACK ON AGAIN. THIS HAS BEEN GOING ON FOR ABOUT 1 YEAR."~45,000 mi, complaint #1675487
    • "MY 2016 CHEVY CRUZE LIMITED STARTED TO LOSE ACCELERATION AND WOULDN'T GO OVER 40 MILES AN HOUR. NO CODE LIGHTS ARE ON AND NONE DETECTED. SO I DROVE HOME AND PARKED THE CAR AND WAITED UNTIL IT WAS COOLED DOWN AND OPENED THE HOOD TO CHECK MY OIL. I UNSCREWED THE…"~66,000 mi, complaint #1565294
    • "THE INTAKE MANIFOLD BLEW OUT IT'S SENSOR. NOT LIKE IT JUST WENT OUT, BUT SOME HOW PRESSURE BUILT UP AND BLEW IT OUT OF THE MANIFOLD. THIS IS EXACTLY WHAT THE REPRESENTATIVE AT THE DEALERSHIP JUST TOLD ME OVER THE PHONE. CAR IS AT THE SERVICE DEPARTMENT BECAUS…"~81,000 mi, complaint #1713962
    • "DTC CODE P0011 IS AN ISSUE WITH 2016 CHEVY CRUZE LIMITED CHEVY IS AWARE PIP4543D CHEVY NEEDS TO COVER THE COST OF THIS REPAIR IT IS GOING TO CAUSE ME TO GET HURT IN THIS CAR AND IF SO I WILL HOLD CHEVY RESPONSIBILE THEY NEED TO DO THE RIGHT THING THE CAR AS 90…"~90,000 mi, complaint #1690759
    • "MY VALVE COVER HAS WENT BAD AND STARTED LEAKING OIL AROUND MY SPARK PLUGS. UPON FURTHER INVESTIGATION OF MY OWN I HAVE FOUND OUT THAT THIS IS A COMMON ISSUE FOR MANY YEAR MODELS OF THE CHEVY CRUZE. MY VALVE COVER IS AN UPDATED VERSION OF THE PLASTIC ON THE 201…"~123,000 mi, complaint #1676966
  4. #4

    airbag system

    18 unsafe

    18
    incidents

    Commonly reported, insufficient mileage data - n=14, median 62,000 mi, no reliable range below 25 reports.

    • "IN NOVEMBER OF 2015 I WAS SITTING AT A STOP SIGN AND SOMEBODY HIT ME HEAD ON AT APPROXIMATELY 45 TO 50 MPH CAUSING A SUBSTANTIAL AMOUNT OF DAMAGE TO THE FRONT END OF MY CAR COSTING NEARLY A TOTAL OF $9,000. THE AIR BAGS DIDNT DEPLOY RESULTING MINOR INJURIES. O…"~1,400 mi, complaint #1316079
    • "TAKATA RECALL. I WAS LEAVING A PARKING LOT AND WENT TO TURN INTO MY LANE AND SOMEONE CUT OVER AT THE LAST MINUTE CAUSING ME TO JERK MY WHEEL OUT OF REACTION AND THE FRONT END OF MY CAR SLAMMED INTO THE GUARD RAIL. MY AIR BAGS NEVER WENT OFF AND MY HEAD BOUNCED…"~29,000 mi, complaint #1499563
    • "The contact owns a 2016 Chevrolet Cruze D2. The contact stated that while driving 20-25 MPH, the contact crashed into another vehicle. The air bags failed to deploy. As a result, the contact had whiplash to the neck and the front seat passenger head hit the wi…"~58,000 mi, complaint #1855634
    • "I WAS IN A CAR ACCIDENT. MY WHOLE FRONT END WAS DAMAGED AND MY VEHICLE AIR BAGS NEVER DEPLOYED LIKE THEY SHOULD HAVE."~75,000 mi, complaint #1629073
    • "I WAS IN A CRASH ON JULY 27,2020,PM HOURS.I WAS DRIVING STRAIGHT ON INTERSTATE,IT BEGAN RAINING,I SLOWED DOWN & ADJUSTED TRACTION CONTROL/STABILITY CONTROL SETTING.THE CAR VEERED TO THE RIGHT FOR SOME REASON,I GOT CAR BACK IN STRAIGHT MOTION,THEN IN A SPLIT SE…"~143,000 mi, complaint #1687015
  5. #5

    engine turbo supercharger

    10 unsafe, 1 annoyance

    11
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "CONTINUING ILLUMINATION OF THE "CHECK ENGINE" LIGHT. TIED TO EMISSION SUSPECT MALFUNCTION CODES. HAS BEEN SERVICE FOR THIS PROBLEM AT LEAST FIVE TIMES. REPLACED FUEL INDUCTION SYSTEM, TURBO, FUEL INDUCTION SOLENOID AND OTHER COMPONENTS. STILL NO RESOLUTION.…"~48,000 mi, complaint #1528346
    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHEN DRIVING IN COLD WEATHER, THE TURBO BOOSTER FAILED TO OPERATE. THE CHECK ENGINE INDICATOR ILLUMINATED AND THE ENGINE SEIZED. THE VEHICLE WAS TAKEN TO WALSER POLAR CHEVROLET ([REDACTED PHONE], LOCATED AT [REDACTE…"~59,000 mi, complaint #1546141
    • "I WAS DRIVING HOME FROM NEW MEXICO ON THE INTERSTATE AND MY CHECK ENGINE LIGHT RANDOMLY CAME ON. WHEN I FINALLY MADE IT HOME I TOOK IT TO A CHEVY DEALERSHIP AND SAID I HAD A TURBO LEAK. THEY DIDN'T GIVE ME ANY SPECIFICS."~60,000 mi, complaint #1637350
    • "MY TURBO IS GOING OUT. THE CAR HEAVILY SHAKES WHEN IN IDLE OR AT A STOP LIGHT. IT STOPPED IN HEAVY TRAFFIC WHILE TRYING TO CROSS THE STREET, I HAD MY FOOT COMPLETELY DOWN ON THE GAS AND THE CAR DIDNT BUDGE FOR 2 MINUTES LEAVING ME SITTING IN THE MIDDLE OF THE…"~148,000 mi, complaint #1657331
  6. #6

    brake hydraulics

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=7)

    • "TL* THE CONTACT OWNED A 2016 CHEVROLET CRUZE. WHILE DRIVING 55 MPH AND ATTEMPTING TO MAKE A TURN, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE BEGAN TO FISHTAIL. THE VEHICLE STRUCK A GUARDRAIL AND COLLIDED WITH A TREE. THE CONTACT ALSO STATED THAT THE…"~2,135 mi, complaint #1334876
    • "I PARKED MY CAR IN THE PARKING LOT AT MY WORK AND I HAD THE BRAKE UP BUT THE CAR ROLLED BACK AND HIT A PARKED CAR. THANKFULLY, NOT A LOT OF DAMAGE WAS DONE TO THE CAR BUT I COULDN'T RELAX ABOUT MY CAR. I TOOK MY CAR INTO THE DEALERSHIP BECAUSE I HAD THE CAR…"~8,227 mi, complaint #1459032
    • "WHEN STOPPING, AN INITIAL PRESS OF THE BRAKE PEDAL WOULD NOT ENGAGE BRAKE LIKE USUAL. HAD TO PUSH ALL THE WAY DOWN TO GET THE VEHICLE'S BRAKES TO ENGAGE. THIS HAS HAPPENED THREE TIMES, EACH TIME THE VEHICLE WAS IN MOTION, DRIVING UNDER 20MPH."~37,200 mi, complaint #1558243
    • "I WAS DRIVING ON THE HIGHWAY THROUGH THE MOUNTAINS WHEN I HEARD A POP. I WAS GOING DOWN A STEEP HILL AND PICKING UP SPEED AND THE SERVICE BRAKE ASSIST LIGHT CAME ON. I TRIED TO SLOW DOWN THE CAR BUT IT WAS NOT SLOWING G DOWN. I STARTED PUMPING THE BRAKES AND S…"~72,000 mi, complaint #1678987
    • "The contact owns a 2016 Chevrolet Cruze. The contact stated while driving 25 MPH and depressing the brake pedal, the check engine warning light illuminated, and the message "Service Brake System" was displayed simultaneously. The vehicle failed to respond. The…"~108,000 mi, complaint #1916118
  7. #7

    engine head gasket

    8 unsafe

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "COOLANT RESERVOIR CRACKED, POSSIBLE BLOWN HEAD GASKET, OR BAD WATER PUMP."~41,000 mi, complaint #1434127
    • "DURING DIAGNOSTIC FOUND EXCESSIVE OIL MIXED IN WITH THE COOLANT ALL THROUGH THE ENGINE. REMOVED SPARK PLUGS AND FOUND CYLINDER #4 HAD COOLANT ON TOP OF THE PISTON AND THE SPARK PLUG WAS SATURATED IN COOLANT AS WELL. REMOVED CYLINDER HEAD AND CLEANED HEAD G…"~65,229 mi, complaint #1635957
    • "THE CAR OVERHEATED AND THERE IS NO COOLANT IN THE TANK AND OIL IS POURING OUT OF THE HEAD GASKET THE CAR ONLY HAS LESS THAN 70K MILES."~68,000 mi, complaint #1545998
  8. #8

    other

    1 stranded, 2 unsafe, 5 annoyance

    8
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "TL* THE CONTACT OWNED A 2017 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT AND OTHERS BEGAN TO SMELL A BURNING ODOR OUTSIDE THE CHURCH BUILDING. WHEN THEY EXITED THE CHURCH, THE SMELL INTENSIFIED. FLAMES EMERGED FROM THE REAR SEAT…"~20,000 mi, complaint #1398141
    • "HIGH-MOUNT STOP LIGHT LEAKING AGAIN AFTER RECALL REPAIR. SCREW MOUNTING HIGH MOUNT STOP LIGHT HAS BACKED OUT AGAIN CAUSING LEAKING ONTO THE HEADLINER AND WATER COLLECTING IN THE BATTERY TUB. DEALER REFUSES TO COVER COST OF FIXING IT DUE TO "WORK WARRA…"~52,000 mi, complaint #1696341
    • "MY OLD COMPANY EBARA INTL CORPORATION GOT A HOLD OF MY VIN NUMBER AND MESSED WITH THE COMPUTER SYSTEM. THEIR IT GUY RICK JOHAN"~53,000 mi, complaint #1672789
  9. #9

    control module

    6 unsafe, 1 annoyance

    7
    incidents

    Commonly reported, insufficient mileage data - n=14, median 55,000 mi, no reliable range below 25 reports.

    • "CHECK ENGINE LIGHT CAME ON WITH MY 2016 CHEVY CRUZE WITH LESS THAN 1300 MILES ONIT. DEALERSHIP CANT GET ME IN UNTIL LATE NEXT WEEK!!! WHY IS THIS ON ALREADY!!"~1,284 mi, complaint #1293661
    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED ON THE FIRST ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCA…"~25,000 mi, complaint #1479044
    • "ONSTAR MODULE FAILED AT APPROXIMATELY 53,500 MILES, TAKEN TO DEALERSHIP AT 54,542 MILES, GM PART NUMBER 84024907, NOT COVERED BY WARRANTY, ONSTAR SAFETY SYSTEM WILL NOT WORK."~53,500 mi, complaint #1593887
    • "CODE U0164 :DATA COMMUNICATION WITH THE CLIMATE CONTROL SYSTEM HAS BEEN LOST OR INTERRUPTED. CODE U0155 : DATA COMMUNICATION WITH THE INSTRUMENT PANEL SYSTEM HAS BEEN LOST OR INTERRUPTED. RECEIVED THESE CODES FROM ON STSR TOOK MY VEHICLE TO DEALERSHIP NEXT D…"~59,000 mi, complaint #1483011
    • "The contact owns a 2016 Chevrolet Cruze. The contact stated that on several occasions, a strange noise could be heard while the brake pedal was depressed. The contact stated while accelerating above 35 MPH, the Service Stabil Trak and powertrain control module…"~92,000 mi, complaint #1831360
  10. #10

    steering electric assist

    7 unsafe

    7
    incidents

    Commonly reported, insufficient mileage data - n=12, median 61,000 mi, no reliable range below 25 reports.

    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANUVER AND REQUIRED EXCESSIVE FORCE. THE FAILURE OCCURRED WHILE DRIVING ON A STRAIGHT ROAD FOR AN EXTENDED PERIOD OF TIME AND 55…"~6,850 mi, complaint #1263607
    • "I JUST PURCHASED THIS CAR AND SEVERAL TIMES WHILE I'M DRIVING ON THE FREEWAY THE RADIO SHUTS OF THEN TURNS BACK ON NUMEROUS TIMES. THEN I USUALLY GET A STABILITY'S ERROR MESSAGE. THEN THE BEST PART. THE POWER STEERING WILL COMPLETELY GO OUT WHILE CHANGING LAN…"~36,000 mi, complaint #1682713
    • "IN THE MIDDLE OF DRIVING HOME THE CAR WAS NOT OPERABLE AND WOULD NOT ALLOW ME TO TURN THE VEHICLE AND IT STARTED DOING A SCRUBBING SOUND BEFORE IT STOPPED TURNING COMPLETELY"~57,000 mi, complaint #1648813
    • "MY 2016 CHEVY CRUZE LS STARTED MAKING A ROARING NOISE WHILE DRIVING DOWN THE ROAD THEN THE STEERING GOT VERY STIFF I BARELY MADE IT HOME AND I CALLED THE DEALERSHIP AND THEY INFORMED ME THAT IF I CONTINUE TO DRIVE THE CAR THIS WAY THE STEERING WILL LOCK UP AT…"~60,785 mi, complaint #1555169
    • "I BOUGHT A 2016 CHEVROLET CRUZ NG ON SEPTEMBER 7, 2016. ON SEPTEMBER 10, 2019, I TOOK MY VEHICLE TO THE CHEVROLET AGENCY TO CHECK THE WATER FILTERING OF THE 3 LIGHT STOP OF THE CAR, IT LEAKED WATER AGAIN AFTER THE REPAIR OF THE RECALL N162064340 . ON THIS VISI…"~71,000 mi, complaint #1623243
  11. #11

    stability and traction control

    6 unsafe

    6
    incidents

    Commonly reported, insufficient mileage data - n=11, median 45,000 mi, no reliable range below 25 reports.

    • "STABILITY OF DRIVING IS OFF, IDLING IS HARD AND SLIPS GEARS WITH LACK OF POWER AND ELECTRICAL IS GLITCHY. STARTED WHEN I WOULD DRIVE UP HILL AND DEALERSHIP CALLED IT INTERMEDIATE PROBLEM NOTHING DONE. NOW ITS ALL HAPPENING DAILY. SHIFT IS INTO THE RED ON RPM L…"~7,500 mi, complaint #1647695
    • "WHILE DRIVING, THE CAR RADIO HAS CUT OUT MULTIPLE TIMES WHILE 'SERVICE STABILITRACK' HAS BEEN DISPLAYED ON THE DASH. THE BATTERY WAS REPLACED AND THE ISSUES CONTINUED. THIS IS MAINLY SEEN WHILE SLOWING DOWN OR STOPPING AT A RED LIGHT. THE LACK OF POWER TO THE…"~30,000 mi, complaint #1625553
    • ""TAKATA RECALL" CAR RANDOMLY LOOSES POWER AND SHUTS OFF WHILE DRIVING ON FREEWAY, ELECTRICAL OUTLETS WON'T WORK, STABILIZATION WARNING APPEAR, BATTERY LEAKS ACID."~45,000 mi, complaint #1534229
    • "SERVICE STABILTRAK LIGHT FLASHED, FOLLOWED BY THE CHECK ENGINE LIGHT COMING ON. THIS IS THE SECOND TIME SINCE I PURCHASED THIS CAR IN 2018 THAT THIS SAME ISSUE HAS HAPPENED. MY CAR WILL SHAKE WHILE STALLED AT RED LIGHTS OR STOP SIGNS. WHEN I GO TO PUT ON THE G…"~89,000 mi, complaint #1666946
    • "The contact owns a 2016 Chevrolet Cruze. The contact stated while driving 60 mph, the hydroplane warning light illuminated and the vehicle independently downshifted and decelerated to 50 mph. The contact stated that a couple of weeks later, the contact was dri…"~109,911 mi, complaint #1758280
  12. #12

    fluid leak unspecified

    5 unsafe

    5
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WITHOUT WARNING, THE VEHICLE HAD AN INTERNAL LEAK THAT SATURATED THE REAR OF THE VEHICLE, THE FLOORING, THE ELECTRONIC COMPONENTS, AND CAUSED VARIOUS SHORTS WITHIN THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPE…"complaint #1341106
    • "TOOK MY CAR IN TO HAVE RECALL WORK DONE (HIGH MOUNT STOP LAMP FASTENERS LEAK ) CHMSL. AND I HAVE HAD A WATER LEAK EVER SINCE. MY CAR HAS BEEN TO THE DEALERSHIP 3 TIMES IN THE PAST MONTH. EVERY TIME THEY TELL ME ITS SOMETHING DIFFERENT THAT THEY FIX, YET I STIL…"complaint #1360068
    • "MY CAR IS PARKED LOOKS LIKE A RAINBOW COLOR IS COMING OUT FROM UNDER THE ENGINE. IT LOOKS LIKE WATER FROM A DISTANCE UNTIL YOU GET CLOSER. I HAVE NOTIFIED THE DEALERSHIP WHERE I BOUGHT IT AND HE TELLS ME THERE IS NOTHING THEY CAN DO"complaint #1714758
    • "I have been taking a burning smell emanating from the vehicle. When I took vehicle in for servicing last week, I was told that the smell was as a result of an engine leak. I was informed that my vehicle was not the first of the same make and model that the s…"complaint #1918427
    • "Water leak in trunk. Took car in 3 time to have it fixed after them doing the recall( 84279073 f-lamp kit). Every time it went in they found a leak in a different spot. 15Feb17 they found water leaking from right side of the spoiler retainer holes. Dealer rem…"complaint #1996820
  13. #13

    battery and charging

    3 unsafe, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "CAR STOPPED AND WAS COMPLETELY DEAD IN THE MIDDLE OF THE HIGHWAY, HAZARD LIGHTS DIDN'T WORK. ONSTAR DIDN'T WORK, I COULDN'T ROLL WINDOWS DOWN AND COULD NOT UNLOCK DOORS TO GET OUT OF VEHICLE. 10 MINS LATER VEHICLE RESTARTED LIKE NOTHING HAD HAPPENED. AFTER HAV…"~1,150 mi, complaint #1288095
    • "CAR STALLS OUT AFTER AUTO STOP IS DISENGAGED. BATTERY IS DEAD CAR WONT START EVEN THO BATTERY HAS POWER. DOOR LOCKS LOCK AND UNLOCK ON THERE OWN. TOUCH SCREEN FLICKERS."~25,380 mi, complaint #1651241
    • "NEGATIVE BATTERY CABLE SHORTED OUT, FAILING A MAIN FUSE AND THE STARTER. CAR TURNED OFF WHILE DRIVING DOWN I-5. WE WERE ABLE TO GET THE CAR TO RESTART ONE TIME, THEN ONCE WE WERE TO A SAFE PLACE TO PULL OVER TURNED OFF THE CAR AND THE ELECTRICAL IN THE CAR WOU…"~80,000 mi, complaint #1707398
  14. #14

    power windows and locks

    1 unsafe, 2 broken, 1 annoyance

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "MY DOOR AJAR ALARM GOES OFF NOT STOP WHEN CAR IS IN MOTION AFTER 3 MINS THE LOCKS TRY TO UNLOCK AND LOCK GOING DOWN THE ROAD AND THE DOME LIGHTS FLASH ON AND OFF. MY ALARM SYSTEM GOES OFF EVERY 10 TO 20 MIN IN THE MIDDLE OF THE NIGHT OR DAY SO YOU CANT SET YOU…"~55,000 mi, complaint #1503741
    • "MY DRIVER'S SIDE WINDOW FELL INTO THE DOOR UNEXPECTEDLY. NO DAMAGE, NO ACCIDENT. JUST SEEMED TO FALL INTO DOOR WITH NO PRECURSOR."~70,000 mi, complaint #1697370
    • "The contact owns a 2016 Chevrolet Cruze. The contact stated that after depressing the button to raise the front driver’s side window, a mechanical motor noise was present, and the window would not move and remained stuck in the halfway opened position. The veh…"~83,000 mi, complaint #1763292
  15. #15

    transmission automatic

    4 unsafe

    4
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "CAR HAS LESS THAN 17,000 MILES ON IT, AND THE CAR JERKS LIKE A FAILING TRANSMISSION. WHEN DRIVING AND STARTING UP AFTER STOPPING IT JERKS AND HESITATES. BRAKES ARE CONTINUOUSLY BEING BLOWN OUT AS THEY SQUEAL."~14,000 mi, complaint #1442232
    • "CAR WOULD NOT GO INTO PARK WHILE STATIONARY IN A PARKING LOT. THE SHIFTER WOULD MOVE BETWEEN REVERSE, NEUTRAL, AND DRIVE BUT STOPPED AT PARK. I HAD TO PUSH VERY HARD ON IT TO FORCE IT INTO PARK. DANGEROUS BECAUSE IT COULD ROLL. PLUS YOU CAN'T REMOVE THE KEY FR…"~32,400 mi, complaint #1611385
    • "WHILE THE ENGINE IS RUNNING, THE TRANSMISSION SUDDENLY AND WITHOUT WARNING FAILS. CAR IS IN GEAR BUT DOESN'T MOVE. FIRST OCCURRENCE WAS WHEN CAR WAS PARKED IN THE MORNING AND PUT INTO REVERSE TO BLACKOUT AND SECOND OCCURRENCE WAS A COUPLE WEEKS LATER WHEN STOP…"~65,000 mi, complaint #1526611
  16. #16

    brake booster

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "WHILE LOOKING FOR PARKING IN MY APARTMENT COMPLEX IT BECAME VERY HARD TO PRESS DOWN ON THE BREAK PEDDLE AND I WAS FORCED TO USE MY E-BREAK TO STOP. MY BREAK PEDDLE IS NOW VERY HARD TO PRESS AND AFTER SPEAKING WITH A MECHANIC I WAS TOLD IT WAS THE POWER BREAK B…"~62,000 mi, complaint #1512639
  17. #17

    catalytic converter

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "The contact owns a 2016 Chevrolet Cruze. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle stalled. The vehicle was restarted after two attempts. The check engine warning light was illu…"~97,800 mi, complaint #1910898
  18. #18

    engine oil consumption

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "LEAKING OIL RIGHT BENEATH THE DIPSTICK BUT NOT DIRECTLY OUT OF THE DIPSTICK. COMING FROM UNDER THE PLASTIC ECO TECH COVER"~50,824 mi, complaint #1738547
    • "BEFORE LEAVING WORK, I TURNED ON MY CAR FOR ABOUT TEN MINUTES TO WARM UP. WHEN I ENTERED THE CAR TO LEAVE WORK, I WAS OVERCOME WITH THE SMELL OF WHAT I THOUGHT WAS GASOLINE. I DROVE LIKE NORMAL ON MY WAY HOME, ROLLING THE WINDOW DOWN TO GET RID OF THE SMELL, A…"~66,445 mi, complaint #1718829
  19. #19

    key fob and immobilizer

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=5)

    • "I WAS PARKED IN AN OUTDOOR PARKING LOT. WHEN I GOT TO MY VEHICLE I COULD NOT ENTER MY IT EVEN THOUGH I HAD THE KEY FOB IN MY HAND (KEYLESS ENTRY). I USED THE CHEVROLET MYLINK APP TO GAIN ACCESS TO THE VEHICLE. THEN I COULD NOT START MY CAR USING THE START BUTT…"~5,000 mi, complaint #1353054
    • "I LIVE IN COLORADO, AND EVER TIME ITS COLD IN THE MORNING WHEN I START UP MY CAR IT GIVES ME HARD TIME AND THEN DOES AN ANT THEFT SYSTEM LOCK. WHEN IM HOME, OKAY ITS DURABLE BUT NOW ITS DONE IT WHILE IM DRIVING, AND WHEN I WAS AT THE CAR WASH. COMPLETE LOCK, S…"~53,000 mi, complaint #1620181
    • "The contact owns a 2016 Chevrolet Cruze. The contact stated that upon returning to the parked vehicle, while attempting to unlock the doors with the key fob, the doors failed to open. The contact was able to open the door manually using the key. The contact st…"~56,639 mi, complaint #2121486
  20. #20

    power steering hydraulic

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=6)

    • "TL* THE CONTACT OWNED A 2016 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK POWER STEERING WARNING LIGHT ILLUMINATED. WHEN ATTEMPTING TO STOP THE VEHICLE, THE BRAKES WERE INOPERABLE. AFTER COASTING TO THE SIDE OF THE ROAD, BLACK SMOKE WAS PRESE…"~10,000 mi, complaint #1301658
    • "2016 CHEVY CRUZE LTZ FAULTY BATTERY NEGATIVE CABLE CAUSING BATTERY CORROSION, WHILE DRIVING CAR HAS POWER STEERING ERRORS (LOSS OF STABLE STEERING CAPABILITIES), TRACTION SYSTEM ERRORS, REDUCED VEHICLE POWER, PROBLEMS WITH CRUISE CONTROL (SPEEDS UP BY ITSELF).…"~60,000 mi, complaint #1520969
  21. #21

    seat mechanism

    2 unsafe, 1 broken

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "PASSINGER FRONT SEAT IS JAMMED AND CAN NOT BE MOVED FORWARD OR BACKWARD"~8,000 mi, complaint #1705204
  22. #22

    throttle and pedal

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "THE THROTTLE STICKS. ITS HAPPENED THREE TIMES NOW"~5,000 mi, complaint #1266123
    • "ON TWO OCCASIONS, DURING ACCELERATION, I EXPERIENCE A STUCK THROTTLE CONDITION ON MY 2016 CHEVY CRUISE. ONCE IN EARLY APRIL (REPORTED TO DEALER) ON A CITY STREET AND A SECOND TIME ON MAY 10TH, 2017 ON A FREEWAY ON RAMP. DURING THE FIRST INCIDENT I WAS ABLE HIT…"~6,500 mi, complaint #1377450
    • "APPROACHED A CURVE IN ROAD AT APPROXIMATELY 50MPH, TOOK FOOT OFF THE GAS AND ACCELERATOR DID NOT DISENGAGE AND CONTINUED AT FULL SPEED SO FAST COULD NOT NEGOTIATE THE CURVE AND WENT OFF THE CURVE AND CRASHED INTO RAVINE BELOW. THIS OCCURED ONE DAY AFTER THE C…"~30,000 mi, complaint #1354625
  23. #23

    tpms

    2 unsafe, 1 annoyance

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "2016 CHEVY CRUZE LMTD LTZ, DRVG DOWN HWY MIDDLE OF NO WHERE 5 HOURS FROM HOME 1T 1AM DRVG 70 MPH, TMS SUDDENLY SHOWS RIGHT FRONT PASSENGER TIRE WITH A TIRE PRESSURE OF 12LBS, NEAREST GAS STATION [REDACTED ADDRESS], AS DRIVE THERE TIRE PRESSURE SLOWLY CREEPS UP…"~2,000 mi, complaint #1297429
  24. #24

    transmission manual clutch

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "CLUTCH HYDRAULICS FAILED WHILE DRIVING IN MY STANDARD TRANSMISSION CAR DUE TO POORLY MANUFACTURED PARTS. CLUTCH WOULD STAY ON THE FLOOR WHEN PUSHED DOWN. MULTIPLE MECHANICS STATED AIR WAS GETTING INTO HYDRAULIC LINE DUE TO POOR MANUFACTURING."~27,500 mi, complaint #1625085
    • "CLUTCH PEDAL DID NOT RETURN TO PROPER POSITION. THIS DID NOT ALLOW THE ABILITY TO SHIFT. IF THIS HAD HAPPEND WHILE DRIVING COULD HAVE BEEN DANGEROUS. VEHICLE WAS STATIONARY IN PARKING LOT. THIS IS A KNOWN ISSUE, TSB IS PIP5558C."~101,300 mi, complaint #1600409
  25. #25

    wiring harness

    3 unsafe

    3
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "VEHICLE PROVED TO BE SPONTANEOUSLY COMBUSTIVE THUS THE CAR BURNED UP IN A FIRE DUE TO ELECTRICAL HARNESS CATCHING FIRE AS STATED FIRE FIRE DEPARTMENT FIRE INSPECTOR. NO SIGNS SHOWED ANY IMMINENT DANGER, THE DRIVER OF THE VEHICLE BARELY ESCAPED BEFORE CAR WENT…"~1,000 mi, complaint #1326926
  26. #26

    acceleration loss or hesitation

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING THE VEHICLE, THE "START, STOP" FEATURE WAS ACTIVATED WHEN THE CONTACT APPROACHED A RED LIGHT. WHEN THE ACCELERATOR PEDAL WAS APPLIED WHILE MAKING A RIGHT TURN, THE VEHICLE LOST POWER AND WAS ALMOST STR…"~1,400 mi, complaint #1337878
  27. #27

    fuel tank and lines

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER W…"~8,000 mi, complaint #1593776
    • "WAS IN REVERSE GOING OUT THE DRIVE WAY THAT WAS ON A SLIGHT HILL. CAR CUT OFF AND WOULD NOT START. GOT OUT CAR AND SEEN GAS LEAKING AND CHECK ENGINE LIGHT CAME ON. THE CAR WAS IN MOTION ON A NEIGHBORHOOD ROAD. HAD TO HAVE CAR TOW WAS UNSAFE TO DRIVE. ON 8/8/20…"~36,000 mi, complaint #1499721
  28. #28

    hv system fault reduced power

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=4)

    • "I WENT TO START THE CAR AND IT WOULD NOT START. TRIED A SECOND TIME AND IT STARTED WITH A WARNING THAT IT WAS IN "REDUCED ENGINE POWER". COULD NOT DRIVE THE CAR. PUT IT IN PARK, SHUT IT OFF. TRIED TO START IT AGAIN AND IT STARTED IN FULL ENGINE POWER BUT WITH…"~70,000 mi, complaint #1548265
    • "CAR GOES INTO LIMP MODE AFTER WARMS UP AND SAYS SERVICE POWER STEERING AND SERVICE TRACK STABILITY VERY DANGEROUS IN TRAFFIC"~160,000 mi, complaint #1411656
  29. #29

    infotainment head unit

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. LESS THAN A MONTH AFTER LEASING THE VEHICLE, THE CONTACT BEGAN HAVING ISSUES WITH THE REAR CAMERA. WHILE OPERATING THE VEHICLE, THE CENTER CONSOLE WOULD NOT ILLUMINATE, THE BUTTONS WOULD NOT WORK, AND THE REAR CAMER…"~2,100 mi, complaint #1336551
    • "I OWN A 2016 CHEVY CRUZE LIMITED EDITION WITH LESS THAN 40,000 MILES AND MY RADIO HAS STOPPED WORKING. THE DISPLAY SCREEN AND PHONE CHARGER ARE ALL CONNECTED TO THE RADIO SO NONE OF THEM ARE CURRENTLY WORKING. I HAVE AN EXTENDED WARRANTY HOWEVER THE RADIO IS…"~39,500 mi, complaint #1602530
  30. #30

    starter

    1 stranded, 1 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY 2016 CHEVROLET CRUZE IS ONLY 4 YEARS OLD. I HAD TO REPLACE THE THERMOSTAT AND AFTER A INSPECTION. THE (VVT) VARIABLE VALVE TIMING WHEN TRYING TO START MY CAR, IT WOULD CLICK BUT WOULDN'T TURN OVER ALL LIGHTS AND POWER WAS ON BUT CAR WOULD NOT START. ALSO,…"complaint #1741556
    • "At first, and only on cold/rainy/snowy weather, while driving the radio would randomly turn off and turn itself back on (i have videos of this). Sometimes it would last a few seconds, sometimes a few minutes. While this was happening, the blinker sounds wouldn…"complaint #1927398
  31. #31

    steering column

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A LEFT TURN, A GRINDING TYPE NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. THE POWER STEERING MALFUNCTIONED AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. DURI…"~9,070 mi, complaint #1450840
    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO MAKE A TURN, THE STEERING COLUMN LOCKED. THE DEALER REPAIRED THE STEERING GEAR. THE FAILURE RECURRED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS…"~12,000 mi, complaint #1339405
  32. #32

    steering rack mechanical

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE ON THE PASSENGER SIDE OF THE VEHICLE NEAR THE PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO ANCIRA CHEVROLET ([REDACTED ADDRESS], SAN ANTONIO, TX 78238, [RED…"~28,650 mi, complaint #1499401
    • "The contact owns a 2016 Chevrolet Cruze. The contact stated while driving on several occasions at various speeds, the steering wheel pulled to the left forcibly. The contact also stated that the vehicle was oversteered, and the wheel made the vehicle move in a…"~61,000 mi, complaint #2008418
  33. #33

    unintended acceleration

    2 unsafe

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE STATIONARY, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO A TREE. UPON REMOVING PRESSURE FROM THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE AIR BAGS DID NOT DEPLOY. A POLICE RE…"~3,400 mi, complaint #1408872
    • "I WILL START WITH THIS HAS HAPPENED TWICE. I NO LONGER FEEL SAFE IN MY CAR, BUT THE MECHANIC CANNOT FIGURE OUT WHAT IS WRONG. MY CAR GOT STUCK AT 3,000 RPMS WHILE DRIVING IN TRAFFIC. WHEN I PUT MY FOOT ON THE BREAK THE CAR WOULD NOT COME TO A STOP IT KEPT BUCK…"~23,000 mi, complaint #1486236
  34. #34

    wiper and washer

    1 unsafe, 1 annoyance

    2
    incidents

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "WIPERS STOPPED WORKING ON MY 2016 CHEVY CRUZE. ONLY 2 YEARS OLD AND NOW CAN'T WIPE RAIN AWAY CAUSE IT STOPPED WITH NO WARNING AND NO PROBLEMS PRIOR"complaint #1464354
    • "The driver's windshield wiper is not working properly. It seems that the wiper has become loose. I live in Florida and it rain a majority of the time, so this is a issue when it comes to driving everywhere."complaint #1766681
  35. #35

    door latch and hinge

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "IT DOESN'T HAPPEN ALL THE TIME BUT EVERY FEW DAYS PASSENGER SIDE DOORS STAY IT'S OPEN WHETHER I'M DRIVING OR SITTING STILL. THE LOCKS WILL TRY TO LOCK WHEN THEY ARE ALREADY LOCKED AND THE DOOR WARNING SIGN GOES OFF. ALSO IF MY FRONT TIRE NEEDS AIR THE BACK…"~100,484 mi, complaint #1511053
  36. #36

    emissions aftertreatment

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THE CHECK ENGINE LIGHT WENT ON AND I PAID $940.00 TO TRY TO FIX THE PROBLEM. THE PROBLEM WAS NOT FIXED AND THE QUOTE TO FIX THE PROBLEM WAS ESTIMATED TO BE APPROXIMATELY $2,000.00. I CAN DRIVE THE CAR, BUT I WILL NOT PASS THE OH EMISSIONS TEST UNTIL IT IS FIXE…"~85,053 mi, complaint #1747309
  37. #37

    evap system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "CHECK ENGINE LIGHT CAME ON. TOOK CAR TO DEALERSHIP TO GET CHECKED. THE PURGE VALVE, WATER PUMP, AND CAM ACTUATOR SEALS ALL WENT BAD."~71,600 mi, complaint #1719476
  38. #38

    exhaust system

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I have a Chevy Cruze LT 1.4 l turbo engine and it has an exhaust leak by the manifold or the Cadillac converter is not working, a mechanic we took it to has confirmed that one of the hoses going into the Cadillac converter burst due to the Cadillac converter n…"complaint #1771432
  39. #39

    fuel injector

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "I was driving the car, stopped at a light took my foot off the brake started to move and the car completely shut off. No warning lights went on. I had to start the car again. I took the car to a local dealership to be looked at. They pulled the codes, nothing…"complaint #2030269
  40. #40

    glass and windshield

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=2)

    • "2016 CHEVROLET CRUZE LS REAR-WINDSHIELD OUTER BRAKE LIGHT PLASTIC HOUSING HAS VERTICAL CRACK ON THE RIGHT-HAND SIDE OF THE OUTER PLASTIC HOUSING. UPON RESEARCHING, THIS WRITER FOUND ONLINE THREADS AND OTHER COMPLAINTS OF THE SAME ISSUES WITH THE OUTER PLASTI…"~62,000 mi, complaint #1697243
  41. #41

    instrument cluster

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=3)

    • "THE DRIVER INFORMATION CENTER, SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMP GAUGE, AND TOUCHSCREEN DISPLAY QUIT WORKING THIS MORNING ON OUR '16 CRUZE. CAR STARTS AND RUNS FINE BUT KNOW WAY OF KNOWING OUR SPEED OR WHAT GEAR IT'S IN. PERSISTS THROUGH BATTERY DISCO…"~61,000 mi, complaint #1598377
  42. #42

    noise or vibration unspecified

    1 annoyance

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "The contact owns a 2016 Chevrolet Cruze equipped with Continental Tires, Tire Line: Conti Pro Contact, Tire Size: 195/65/R15, DOT Number: P5AEWBNU1018. The contact stated while driving 45 MPH, there was an abnormally loud sound coming from the front and rear p…"~89,000 mi, complaint #1900634
  43. #43

    seatbelt and pretensioner

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "MY SEAT BELT ON THE DRIVER SIDE WILL NOT LATCH. I CAN'T HOOK MY SEAT BELT AND IF I GET IN A ACCIDENT THEN I WILL GET HURT. I NEED THIS TO BE TAKING CARE OF AS SOON AS POSSIBLE."complaint #1461639
  44. #44

    suspension arms and bushings

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=0)

    • "On [XXX], the right front passenger side control arm/ball joint broke as my daughters were driving home. The car was in motion on a major street in Kansas City, KS when the control arm/ball joint broke. My daughter was in the right-hand lane when it broke as t…"complaint #2005664
  45. #45

    suspension struts shocks

    1 unsafe

    1
    incident

    Mileage: suppressed (fewer than 10 mileage-bearing reports; n=1)

    • "THERE IS A DISTINCT "CLUNKING" NOISE COMING FROM THE REAR OF THE VEHICLE WHEN TRAVELING OVER A BUMP, THROUGH A DIP OR ON AN UNEVEN ROAD SURFACE. THE CHEVROLET DEALER HAS CONFIRMED THAT THE PROBLEM IS IN THE REAR SUSPENSION, BUT THAT CHEVROLET DOES NOT HAVE A…"~2,664 mi, complaint #1262681

Search NHTSA's own recall and complaint database for CHEVROLET CRUZE directly.